About the National Do Not Call List

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The National DNCL Rules set out responsibilities for Canada鈥檚 telemarketers and clients of telemarketers."> <meta name="dcterms.subject" title="gccore" content="Telecommunications Act, National Do Not Call List (DNCL), CRTC, Unsolicited communications, Telemarketing, Calls, Consumers, Registration, Complaints process" /> <meta name="dcterms.creator" content="Government of Canada, Canadian Radio-television and Telecommunications Commission (CRTC)" /> <meta name="dcterms.type" content="National Do Not Call List (DNCL)" /> <meta name="dcterms.title" content="National Do Not Call List (DNCL)" /> <meta name="dcterms.description" content="The National Do Not Call List (DNCL) gives consumers a choice about whether to receive telemarketing calls. The National DNCL Rules set out responsibilities for Canada鈥檚 telemarketers and clients of telemarketers." /> <meta name="dcterms.issued" title="W3CDTF" content="2014-12-05" /> <meta name="dcterms.modified" title="W3CDTF" content="2018-01-14" /> <meta name="dcterms.subject" title="gccrtcthes" content="Telecommunications Act, National Do Not Call List (DNCL), CRTC, Unsolicited communications, Telemarketing, Calls, Consumers, Registration, Complaints process" /> <meta name="keywords" content="Telecommunications Act, National Do Not Call List, CRTC, Unsolicited communications, Telemarketing, Calls, Consumers, Registration, Complaints process" /> <meta name="dcterms.language" title="ISO639-2" content="eng"> <meta property="og:site_name" content=DNCL> <meta property="og:type" content="article"> <meta property="og:url" content="http://dncl-dev.com"> <meta property="og:title" content="Canada's National Do Not Call List"> <meta property="og:description" content=homepage ---> <meta property="og:image" content="http://dncl-dev.com/Content/images/banner.png">   <link rel="apple-touch-icon" sizes="57x57 72x72 114x114 144x144 150x150" class="wb-favicon" href="/GCWeb/assets/favicon-mobile.png"> <link href="/GCWeb/assets/favicon.ico" rel="icon" type="image/x-icon" class="wb-init wb-favicon-inited"> <link rel="stylesheet" href="/GCWeb/css/theme.min.css"> <link rel="stylesheet" href="/GCWeb/css/ie8-theme.min.css" />    <noscript><link rel="stylesheet" href="/wet-boew/css/noscript.min.css" /></noscript>  <script src="https://app.five9.com/consoles/SocialWidget/five9-social-widget.min.js"></script> <script> var Five9Config = { "rootUrl": "https://app.ca.five9.com/consoles/", "type": "chat", "title": 'Live chat support', "tenant": "RCGT Consulting", "profiles": ['DNCL Chat'], "showProfiles": true, "autostart": true, "theme": "default-theme.css", "surveyOptions": { "showComment": true, "requireComment": false }, "fields": { "name": { "value": "", "show": true, "label": "Name" }, "email": { "value": "", "show": true, "label": "Email" } }, "playSoundOnMessage": true, "allowCustomerToControlSoundPlay": false, "showEmailButton": true, "hideDuringAfterHours": false, "useBusinessHours": false, "showPrintButton": false, "allowUsabilityMenu": false, "enableCallback": false, "callbackList": "", "allowRequestLiveAgent": false }; function onOpenChatLink() { var rootUrl = Five9Config.rootUrl + 'ChatConsole'; var url = rootUrl; var elementCounter = 0; for (var key in Five9Config) { url = url + (elementCounter++ === 0 ? 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For Telemarketers</a> </li> <li> <a role="menuitem" href="/en/Organization/Exemptions">Exemptions</a> </li> </ul> </li> <li class="csm"><a href="/en#supportCenter">Support Centre</a></li> <li class="csm"> <a href="">About<span class="expicon glyphicon glyphicon-chevron-down"></span></a> <ul class="sm list-unstyled" role="menu" aria-expanded="false" aria-hidden="true"> <li> <a role="menuitem" href="/en/About-Us">About the National DNCL</a> </li> <li> <a role="menuitem" href="/en/Important-Notices">Important Notices</a> </li> </ul> </li> </ul> <span class="last" tabindex="-1"></span> </div> </div> </nav> <div class="navbar-wrapper"> <div class="container-fluid"> <nav class="navbar"> <div class="container"> <div class="navbar-header"> <button type="button" class="navbar-toggle collapsed" data-bs-toggle="collapse" data-bs-target="#navbar" aria-expanded="false" aria-controls="navbar"> <span class="glyphicon glyphicon-th-list"><span class="wb-inv">menus</span></span> </button> </div> <div id="navbar" class="navbar-collapse collapse"> <span class="firstM" tabindex="-1"></span> <ul class="nav navbar-nav chvrn"> <li> <a href="/en#forConsumers">For Consumers</a> <ul class="sm list-unstyled" role="menu" aria-expanded="false" aria-hidden="true"> <li> <a role="menuitem" href="/en/Consumer/Register-your-number">Register your number</a> </li> <li> <a role="menuitem" href="/en/Consumer/Check-your-registration">Check your registration</a> </li> <li> <a role="menuitem" href="/en/Consumer/File-a-complaint">File a complaint</a> </li> <li> <a role="menuitem" href="/en/Consumer/Deregister-Number">Deregister your number</a> </li> <li> <a role="menuitem" href="/en/Consumer/Frequently-Asked-Questions">Frequently Asked Questions</a> </li> <li> <a role="menuitem" href="/en/Consumer/Who-Can-Still-Call-You">Who can still call you?</a> </li> </ul> </li> <li> <a href="/en#forTelemarketers">For Telemarketers</a> <ul class="sm list-unstyled" role="menu" aria-expanded="false" aria-hidden="true"> <li> <a role="menuitem" href="/en/Organization">Sign in</a> </li> <li> <a role="menuitem" href="/en/Organization/Register-your-organization">Register your organization</a> </li> <li> <a role="menuitem" href="/en/Organization/Technical-Assistance">Technical assistance</a> </li> <li> <a role="menuitem" href="/en/Organization/Frequently-Asked-Questions">Frequently Asked Questions - For Telemarketers</a> </li> <li> <a role="menuitem" href="/en/Organization/Exemptions">Exemptions</a> </li> </ul> </li> <li><a href="/en#supportCenter">Support Centre</a></li> <li> <a href="/en/Consumer/AboutUs">About Us</a> <ul class="sm list-unstyled" role="menu" aria-expanded="false" aria-hidden="true"> <li> <a role="menuitem" href="/en/About-Us">About the National DNCL</a> </li> <li> <a role="menuitem" href="/en/Important-Notices">Important Notices</a> </li> </ul> </li> </ul> <span class="lastM" tabindex="-1"></span> </div> </div> </nav> </div> </div> </header> <div property="mainContentOfPage"> <div class="main-container"> <div class="position-left-right"> <div data-ng-controller="Client.Presentation.MenuController"> <div class="sign-out-container" data-ng-cloak data-ng-if="loggedIn"> <div class="profile"> <a ng-click="navToProfil()" ng-if="lang=='en'" class="btn btn-primary">My Account</a> <a ng-click="navToProfil()" ng-if="lang=='fr'" class="btn btn-primary">Mon compte</a> </div> <div class="sign-out"> <a data-ng-href="{{$Routes.subscriber.signOut}}" class="btn btn-primary">{{$Resx.Subscriber_Home.Action_SignOut}}</a> </div> </div> </div> <nav id="wb-bc" property="breadcrumb" class="location-path container"> <h2>You are here:</h2> <div class="container"> <div class="row"> <ol class="breadcrumb"> <li><a href='/en'>Home </a></li> <li><a href='/en#forConsumers'>For Consumers</a></li> <li>About Us</li> </ol> </div> </div> </nav> <div class="container-inner container"> <div class="main-title"><h1>About the National Do Not Call List</h1></div> <div class="main-subtitle"><h2>Registering and De-Registering your phone number</h2></div> <div class="main-description">If you wish to reduce the number of unsolicited calls you receive, you may register your personal telephone number including landline, wireless, fax, or VoIP on the National Do Not Call List (DNCL).</div> <div class="main-description">You may only register and/or remove a number for which you are the service subscriber or for which you have been granted the express authority to act on behalf of the service subscriber.</div> <div class="main-description">Your registration becomes effective thirty-one (31) days after you register. Once you register your number, it does not expire, and will stay on the list indefinitely unless you remove it.</div> <div class="main-description">Business to business telemarketing calls are exempt from the National DNCL. Therefore, business numbers are not to be registered on the National DNCL, including personal telephone lines that are also used for business purposes.</div> <div class="pagedetails"> <dl id="wb-dtmd"> <dt> Date Modified: </dt> <dd><time property="dateModified">2018-04-09</time></dd> </dl> <div class="row"> <div class="wb-share col-sm-4 col-md-3" data-wb-share='{"lnkClass": "btn btn-default btn-block"}'></div> </div> </div> </div> </div> <br /> </div> </div> <div> <footer id="wb-info"> <nav class="container wb-navcurr"> <h2 class="wb-inv">About government</h2> <ul class="list-unstyled colcount-sm-2 colcount-md-3"> <li class="contact"><a href="/en/ContactUs">Contact us</a></li> <li class="news"><a href="https://crtc.gc.ca/eng/media.htm">News</a></li> <li class="sitemap"><a href="/en/sitemap">Site Map</a></li> <li><a href="https://www.facebook.com/crtceng" rel="external">Facebook</a></li> <li><a href="http://www.crtc.gc.ca/eng/rss/feeds-fils.htm" rel="external">RSS</a></li> <li><a href="https://twitter.com/CRTCeng" rel="external">Twitter</a></li> <li><a href="https://www.youtube.com/user/CRTCgcca/feed" rel="external">YouTube</a></li> <li><a href="https://ca.linkedin.com/company/crtc" rel="external">LinkedIn</a></li> </ul> </nav> <div class="brand"> <div class="container"> <div class="row"> <nav class="col-md-9 col-lg-10 ftr-urlt-lnk"> <h2 class="wb-inv">About this site</h2> <ul> <li><a href="https://www.canada.ca/en/mobile.html">Mobile applications</a></li> <li><a href="https://www1.canada.ca/en/newsite.html">About Canada.ca</a></li> <li><a href="https://www.canada.ca/en/transparency/terms.html">Terms and conditions</a></li> <li><a href="/en/Important-Notices">Important notices</a></li> <li><a href="https://crtc.gc.ca/eng/disclosure-divulgation.htm">Transparency</a></li> </ul> </nav> <div class="col-6 visible-sm visible-xs tofpg"> <a href="#wb-cont">Top of Page <span class="glyphicon glyphicon-chevron-up"></span></a> </div> <div class="col-6 col-md-3 col-lg-2 text-right"> <object type="image/svg+xml" tabindex="-1" role="img" data="/GCWeb/assets/wmms-blk.svg" aria-label="Symbol of the Government of Canada"></object> </div> </div> </div> </div> </footer>  <script src="https://ajax.googleapis.com/ajax/libs/jquery/3.6.0/jquery.js" integrity="sha384-S58meLBGKxIiQmJ/pJ8ilvFUcGcqgla+mWH9EEKGm6i6rKxSTA2kpXJQJ8n7XK4w" crossorigin="anonymous"></script> <script src="/wet-boew/js/wet-boew.min.js"></script>   <script src="/GCWeb/js/theme.min.js"></script> </div>  <script src="https://ajax.googleapis.com/ajax/libs/jquery/3.6.0/jquery.js" integrity="sha384-S58meLBGKxIiQmJ/pJ8ilvFUcGcqgla+mWH9EEKGm6i6rKxSTA2kpXJQJ8n7XK4w" crossorigin="anonymous"></script> <script src="/wet-boew/js/wet-boew.min.js"></script>   <script src="/GCWeb/js/theme.min.js"></script> <script src="/wet-boew/js/deps/prettify.min.js"></script> <script src="/bundles/jquery?v=235DeCRyc2KKtm5-u-WowaGmWHU3ft44y448NxHpMf41"></script> <script src="/bundles/bootstrap?v=QdX_WKkjPdpJfm7_Trl32nM14XgO-41nI4wbimaVAI01"></script> <script src="/bundles/siteHelpers?v=edVNBgSWLyzTAEIlFMS-d9ZOHB0fTzSPcD3mi22Rr0I1"></script> <script src="/wet-boew/js/wet-boew.min.js"></script> </body> </html>

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About the National Do Not Call List - Canada.ca