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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 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Choose the ideal help desk software for your website and raise your customer service to the moon." hreflang="en-US" onover-preload="1">Menu Item<div class="menu-item-description">Многоканална платформа за клиентско обслужване</div></a></li> <li id="menu-item-730800" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page menu-item-730800"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-ticketing"></use></svg><a href="https://www.liveagent.bg/software-za-upravlenie-na-zapitvania/" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG" onover-preload="1">Запитвания<div class="menu-item-description">Усъвършенствана система за управление на запитвания</div></a></li> <li id="menu-item-348860" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-348860"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-live-chat"></use></svg><a href="https://www.liveagent.bg/live-chat-software/" title="Открийте топ 15 лайв чат софтуери за 2024 с LiveAgent и постигнете нови нива на клиентска ангажираност. Насладете се на безплатен тестов период без изискване за кредитна карта и се възползвайте от надеждно и бързо обслужване в реално време. Подобрете клиентското изживяване и увеличете лоялността на посетителите с иновативни функции и проактивни покани за чат. Започнете безплатно и повишете продуктивността на екипа си още днес!" hreflang="bg-BG" onover-preload="1">Лайв чат<div class="menu-item-description">Най-бързият лайв чат на пазара</div></a></li> </ul> </li> <li id="menu-item-348877" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348877"><a href="#" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG">sub</a> <ul class="sub-menu"> <li id="menu-item-902429" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-902429"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#thumbsup"></use></svg><a href="https://www.liveagent.bg/software-za-klientsko-obsluzhvane-v-socialnite-medii/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="bg-BG" onover-preload="1">Социални медии<div class="menu-item-description">Отговаряйте на последователите си директно през LiveAgent</div></a></li> <li id="menu-item-730799" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-730799"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#phone"></use></svg><a href="https://www.liveagent.bg/software-za-kontakten-centar/" title="Многоканалният софтуер за телефонна централа LiveAgent дава на сътрудниците ви възможността да осигурят персонализирано обслужване на клиентите ви. Вижте новостите в клиентското обслужване сега." hreflang="bg-BG" onover-preload="1">Телефонна централа<div class="menu-item-description">Вграден софтуер за телефонна централа</div></a></li> <li id="menu-item-874247" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-874247"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#lightbulb"></use></svg><a href="https://www.liveagent.bg/softuer-za-baza-znaniya/" title="Открийте как софтуерът за база знания на LiveAgent подобрява самообслужването на клиентите! Насладете се на безплатен пробен период, гъвкави функции и напреднал инструмент за търсене. 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Вижте как LiveAgent се вписва във вашата ниша. Образователни институции и НПО разчитат на LiveAgent." hreflang="bg-BG" onover-preload="1">Бизнес решения<div class="menu-item-description">Различни бизнеси, различни решения</div></a></li> <li id="menu-item-348861" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-348861"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#shop"></use></svg><a href="https://www.liveagent.bg/promishlenost/" title="Открийте как LiveAgent може да трансформира клиентското обслужване във вашата индустрия с безплатен 30-дневен пробен период. Независимо дали сте в здравеопазването или автомобилния сектор, нашият софтуер е ценно решение без такси за включване и 24/7 клиентска поддръжка. Подобрете взаимодействията с клиентите и намалете времето за отговор днес!" hreflang="bg-BG" onover-preload="1">Решения за различни отрасли<div class="menu-item-description">Адаптирайте LiveAgent според индустрията си</div></a></li> <li id="menu-item-730786" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-730786"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-use-cases"></use></svg><a href="https://www.liveagent.bg/istorii-na-uspeha/" title="Различни компании и услуги са представени в този текст, като включват хостинг услуги, блог платформа, електронен магазин и енергийна компания. Сред тях са Habrahabr, Finančná Správa, E-ville и EON." hreflang="bg-BG" onover-preload="1">Конкретна цел<div class="menu-item-description">Един продукт, много възможни цели</div></a></li> </ul> </li> <li id="menu-item-348884" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348884"><a href="#" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG">Интеграции</a> <ul class="sub-menu"> <li id="menu-item-951152" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951152"><a href="https://www.liveagent.bg/integracii/whatsapp/" title="LiveAgent предлага интеграция с WhatsApp, която позволява на потребителите лесно да отговарят на съобщения в WhatsApp от таблото си в LiveAgent." hreflang="bg-BG" onover-preload="1">WhatsApp</a></li> <li id="menu-item-730787" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730787"><a href="https://www.liveagent.bg/integracii/wordpress/" title="Вдигнете нивото на клиентското си обслужване на сайтовете си в WordPress. Интеграцията с WordPress на LiveAgent ви позволява да слагате бутон за чат на сайтовете си." hreflang="bg-BG" onover-preload="1">WordPress</a></li> <li id="menu-item-730788" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730788"><a href="https://www.liveagent.bg/integracii/prestashop/" title="Ако искате клиентите ви да се свързват по-бързо с вас, обмислете добавянето на бутон за лайв чат в Prestashop уебсайта си с нашата интеграция с LvieAgent." hreflang="bg-BG" onover-preload="1">Prestashop</a></li> <li id="menu-item-730793" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730793"><a href="https://www.liveagent.bg/integracii/magento/" title="Интегрирайте Магенто 2 с LiveAgent и подобрете работния си процес. Ще следите клиентските поръчки чрез запитванията и можете да използвате само една платформа." hreflang="bg-BG" onover-preload="1">Magento</a></li> <li id="menu-item-730790" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730790"><a href="https://www.liveagent.bg/integracii/shopify/" title="Ако искате клиентите ви да се свързват по-бързо с вас, обмислете интеграция на LiveAgent с Shopify. Тази интеграция ви позволява да настроите бутон за лайв чат в електронния си магазин." hreflang="bg-BG" onover-preload="1">Shopify</a></li> <li id="menu-item-730791" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730791"><a href="https://www.liveagent.bg/integracii/mailchimp/" title="Софтуерът за управление на запитвания може да върши толкова много допълнителни неща с интеграция с Mailchimp за LiveAgent. Интеграцията с Mailchimp ви позволява да управлявате контактите си през help desk-а си." hreflang="bg-BG" onover-preload="1">Mailchimp</a></li> <li id="menu-item-730798" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730798"><a href="https://www.liveagent.bg/integracii/pipedrive/" title="Следете новите си клиенти и сделки с интеграцията на PipeDrive в LiveAgent. С тази интеграция ще разполагате с всичката си информация в едно табло за управление за улесняване и оптимизиране на работния процес." hreflang="bg-BG" onover-preload="1">PipeDrive</a></li> <li id="menu-item-730792" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730792"><a href="https://www.liveagent.bg/integracii/slack/" title="Говорете си с колегите си по всяко време без да излизате от help desk приложението си. Интеграцията на LiveAgent със Slack ви доставя съобщемията, за да не ги изтървете." hreflang="bg-BG" onover-preload="1">Slack</a></li> <li id="menu-item-348886" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-348886"><a href="/integracii/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="bg-BG" onover-preload="1">Още интерграции</a></li> </ul> </li> </ul> </li> <li id="menu-item-348882" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348882"><a href="#" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG">Ресурси</a> <ul class="sub-menu"> <li id="menu-item-348888" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348888"><a href="#" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG">Научете повече</a> <ul class="sub-menu"> <li id="menu-item-730797" class="icn-graduation menu-item menu-item-type-post_type_archive menu-item-object-ms_academy menu-item-730797"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#graduation"></use></svg><a href="https://www.liveagent.bg/akademiya/" title="Добре дошли в Академията LiveAgent – единственият ресурс за клиентско обслужване, който някога ще ви трябва. Открийте всичко за комуникацията с клиенти, управление на тикети, клиентска психология и още. Научете как да избегнете лошото обслужване и вдъхновете се от експертни изказвания и стратегии. Посетете ни и подобрете обслужването си днес!" hreflang="bg-BG" onover-preload="1">Академия<div class="menu-item-description">Станете експерт в клиентското обслужване</div></a></li> <li id="menu-item-730796" class="icn-menu-templates menu-item menu-item-type-post_type_archive menu-item-object-ms_templates menu-item-730796"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-templates"></use></svg><a href="https://www.liveagent.bg/shabloni/" title="Seeking professional email templates? Look no further. 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We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="bg-BG" onover-preload="1">Блог<div class="menu-item-description">Новини за клиентското обслужване и LiveAgent</div></a></li> <li id="menu-item-730795" class="icn-menu-glossary menu-item menu-item-type-post_type_archive menu-item-object-ms_glossary menu-item-730795"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-glossary"></use></svg><a href="https://www.liveagent.bg/klientsko-obslujvane-termini/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="bg-BG" onover-preload="1">Терминологичен речник<div class="menu-item-description">Научете термините в клиентското обслужване</div></a></li> <li id="menu-item-730794" class="icn-menu-directory menu-item menu-item-type-post_type_archive menu-item-object-ms_directory menu-item-730794"><svg class="icon icon-menu-directory"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-directory"></use></svg><a href="https://www.liveagent.bg/papka/" title="Намерете контактите на екипите за обслужване на клиенти на популярни компании като Apple, Adobe, и Disney в LiveAgent. Разгледайте нашия директория и лесно се свържете с нужната поддръжка." hreflang="bg-BG" onover-preload="1">Указател<div class="menu-item-description">Пълен списък с контактите на различни хелп дескове</div></a></li> </ul> </li> <li id="menu-item-348880" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348880"><a href="#" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG">sub</a> <ul class="sub-menu"> <li id="menu-item-348915" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-348915"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-typing-test"></use></svg><a href="https://www.liveagent.bg/test-za-skorost-na-vavezhdane/" title="Изпробвайте уменията си за въвеждане с безплатния тест на LiveAgent. Научете скоростта си на писане за броени минути и се упражнявайте безплатно, за да я подобрите." hreflang="bg-BG" onover-preload="1">Тест за скорост на писане<div class="menu-item-description">Подобрете скоростта си на писане</div></a></li> <li id="menu-item-961717" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-961717"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-reviews"></use></svg><a href="https://www.liveagent.bg/reviews/" title="Reviews for software are crucial in determining the right fit for your needs. They can help you understand the features, functionality, and cost of the software, and even broaden your horizons and change your opinion. Good reviews are created by adjusting the software as you would use it in your daily work to guarantee relevance for readers." hreflang="bg-BG" onover-preload="1">Отзиви<div class="menu-item-description">Разгледайте отзивите за различни софтуери</div></a></li> <li id="menu-item-730811" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-730811"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Помощ<div class="menu-item-description">Статии с инструкции и упътвания</div></a></li> </ul> </li> <li id="menu-item-348890" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348890"><a href="#" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG">За компанията</a> <ul class="sub-menu"> <li id="menu-item-348962" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-348962"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#heart"></use></svg><a href="https://www.liveagent.bg/za-nas/otnosno-liveagent/" title="Открийте как LiveAgent, първият help desk софтуер, трансформира клиентското обслужване с иновации и ефективност от 2004 г. насам. Присъединете се към над 150 милиона потребители и над 40 000 бизнеса, които се доверяват на нашия софтуер за отлично обслужване в реално време. Запишете се за безплатен 14-дневен пробен период и усетете разликата!" hreflang="bg-BG" onover-preload="1">За нас<div class="menu-item-description">Запознайте се с екипа зад продукта</div></a></li> <li id="menu-item-348934" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-348934"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#trophy"></use></svg><a href="https://www.liveagent.bg/nagradi-i-sertifikati/" title="Отличното клиентско обслужване започва с по-добър help desk софтуер. Цените започват от $15/месец. Започнете с 14-дневен тест период. Базиран на облак или на място." hreflang="bg-BG" onover-preload="1">Награди<div class="menu-item-description">Нашите награди и постижения</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-730812" class="menu-item menu-item-type-post_type_archive menu-item-object-ms_features menu-item-730812"><a href="https://www.liveagent.bg/funkcii/" title="Открийте всички функционалности на LiveAgent, водещ многоканален help desk софтуер, създаден да оптимизира управлението на тикети и клиентските запитвания. Автоматизирайте процесите, предотвратете сблъсъци между служители и подобрете клиентското обслужване с помощта на разнообразни функции като оценяване на служителите, управление на работно време и лесно прикачване на файлове. Разширете възможностите си с LiveAgent!" hreflang="bg-BG" onover-preload="1">Функции</a></li> <li id="menu-item-803030" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803030"><a href="/ceni/" title="Explore LiveAgent's flexible pricing plans starting at just $9 per month. Whether you're a small, medium, or large business, we offer tailored solutions to enhance your customer support. Enjoy features like AI assistance, extensive integrations, and more, with a 14-day free trial. Visit now to find the perfect plan for your business needs!" hreflang="bg-BG" onover-preload="1">Цени</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/testov-period/" class="Button Button--full" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"> <span>Тествай безплатно</span> </a> <a href="/vhod/" class="Button Button--login" title="Влезте във Вашия LiveAgent профил и управлявайте клиентското си обслужване ефективно! Не разполагате с профил? Създайте го сега и започнете безплатния си тестов период без ангажименти. LiveAgent предлага иновативни решения за по-бърз растеж и подобрена обратна връзка от клиентите." hreflang="bg-BG" onover-preload="1"> <span>Влизане</span> <span class="tooltip">Влизане</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--outline" title="Искате ли да научите повече за LiveAgent? Поискайте безплатна демонстрация, за да научите повече за LiveAgent и как може да ви помогне да успеете." hreflang="bg-BG" onover-preload="1"> <span>Демо</span> </a> <a href="/testov-period/" class="Button Button--full" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"> <span>Тествай безплатно</span> </a> <a href="/vhod/" class="Button Button--login" title="Влезте във Вашия LiveAgent профил и управлявайте клиентското си обслужване ефективно! Не разполагате с профил? Създайте го сега и започнете безплатния си тестов период без ангажименти. LiveAgent предлага иновативни решения за по-бърз растеж и подобрена обратна връзка от клиентите." hreflang="bg-BG" onover-preload="1"> <span>Влизане</span> <span class="tooltip">Влизане</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-bg" lang="bg"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Европа</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Азия</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Средния Изток</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Америка</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Европа</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </span> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/blog/best-voip-phone-systems-and-integrations/" title="Utrácejte méně za telefonní tarif s telefonními systémy VoIP a integracemi a vyberte si z našeho seznamu ten nejlepší." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/" title="LiveAgent tilbyder en alt-i-en helpdesk-løsning, der forenkler kundesupport med funktioner som livechat, callcenter og billetteringssystem. Start din gratis prøveperiode uden forpligtelser og oplev, hvordan du kan forbedre din kundeservice og øge indtægterne med vores nemt implementerbare software. Oplev hvorfor virksomheder som Forbes og Airbus vælger LiveAgent til deres supportbehov. Besøg os for at se, hvordan vores multi-kanal integrationer kan løfte din kundeservice til nye højder." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/blog/beste-voip-telefonsysteme-und-integrationen/" title="Geben Sie weniger für Ihren Anrufplan mit VoIP-Telefonsystemen und -Integrationen aus und wählen Sie aus unserer Liste das beste für Sie aus." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/blogi/20-parimat-voip-telefonisusteemi-ja-integratsiooni/" title="Kulutage oma kõnepaketile vähem VoIP telefonisüsteemide ja integratsioonidega ning valige meie loendist endale parim." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/blog/mejores-sistemas-e-integraciones-telefonia-voip/" title="Gasta menos en tu plan de llamadas con los sistemas telefónicos VoIP y sus integraciones, y elige el mejor para ti de nuestra lista." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/" title="Un bon service client passe d'abord par un meilleur logiciel de service d'assistance. Découvrez les avantages de LiveAgent et commencez à l'utiliser en 5 minutes." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/blog/ta-20-kalytera-tilefonika-systimata-voip-kai-ensomatoseis/" title="Ξοδέψτε λιγότερα στο πρόγραμμα κλήσεων σας με τηλεφωνικά συστήματα και ενσωματώσεις VoIP και επιλέξτε το καλύτερο για εσάς από τη λίστα μας." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/" title="Odlična korisnička usluga počinje s boljim help desk softverom. Pogledajte prednosti LiveAgent-a i započnite s upotrebom za 5 minuta." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/" title="Un ottimo servizio clienti parte da un ottimo software di Help Desk. Scopri i vantaggi di LiveAgent e inizia a usarlo in 5 minuti." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/" title="Lieliska klientu apkalpošana sākas ar labāku Palīdzības Dienesta Programmatūru. Apskatiet LiveAgent priekšrocības un sāciet darbu ar to 5 minūšu laikā." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/" title="Puikus klientų aptarnavimas prasideda nuo pažangesnės aptarnavimo komandos programinės įrangos. Susipažinkite su LiveAgent privalumais ir pradėkite ja naudotis vos po keleto minučių." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/blog/legjobb-voip-telefon-rendszerek-es-integraciok/" title="Költsön kevesebbet hívási tervére VoIP telefonrendszerekkel és integrációkkal, és válassza ki listánkból az Önnek legmegfelelőbbet." hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/" title="Geweldige klantenservice begint met betere helpdesksoftware. Bekijk de voordelen van LiveAgent en ga er binnen 5 minuten mee aan de slag." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/" title="God kundeservice starter med bedre Help Desk-programvare. Se fordelene med LiveAgent og kom i gang med det på 5 minutter." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/" title="Świetna obsługa klienta zaczyna się od lepszego oprogramowania wsparcia klienta. Poznaj korzyści płynące z korzystania z LiveAgent i zacznij używać go w 5 minut." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/" title="Un serviciu clienți excelent începe cu un software de asistență mai bun. Vedeți beneficiile LiveAgent și începeți să îl utilizați în 5 minute." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/" title="Отличное обслуживание клиентов начинается с лучшего программного обеспечения для службы поддержки. Узнайте преимущества LiveAgent и начните использовать его всего за 5 минут." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Pozrite si výhody LiveAgenta a začnite s ním za 5 minút." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/blog/najboljsi-voip-telefonski-sistemi-in-integracije/" title="Odkrijte 20 najboljših VoIP telefonskih sistemov in integracij za leto 2022, ki izboljšajo komunikacijo s strankami in podpirajo rast vašega podjetja. 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We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="bg-BG" onover-preload="1"><span itemprop="name">Отзиви</span></a><meta itemprop="position" content="1"></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><span itemprop="name">20 най-добри VoIP системи и интеграции</span><meta itemprop="position" content="2"></li></ol></div></div>   <h1 itemprop="headline" class="compact-header__title" id="h-20-voip">20 най-добри VoIP системи и интеграции</h1>   <div class="compact-header__text"><p class="flowhunt-skip"></p><p>Статията представя 20 топ VoIP системи и интеграции за 2022, описвайки техните ключови функционалности и предимства. Тя обяснява какво е VoIP, как работи и защо е полезна за бизнеса.</p></div>   <div class="compact-header__date"> <span itemprop="datePublished" content="2021-12-23 1:12 pm +02:00"> Published on December 23, 2021 </span> by <a href="https://www.liveagent.bg/author/daniel-pison/" title="Author - Daniel Pison" hreflang="bg-BG" onover-preload="1">Daniel Pison</a>. <span itemprop="dateModified" content="November 12, 2024 1:12 pm +02:00"> Последни промени на November 12, 2024 в 1:12 pm. </span> </div>   <div class="compact-header__tags"> <div class="compact-header__tags-item"> <ul class="compact-header__tags-list"> <li> <a href="https://www.liveagent.bg/blog/reviews-bg/" title="Отзиви" hreflang="bg-BG" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#tag-solid"></use> </svg> Отзиви </a> </li> <li> <a href="https://www.liveagent.bg/blog/" title="Блог" hreflang="bg-BG" onover-preload="1"> <svg 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списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Как работи VoIP телефонната система?</span></a><a href="#what-are-the-reasons-for-using-a-voip-phone-system" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Какви са причините за използване на VoIP телефонна система?</span></a><a href="#are-voip-phone-systems-better-than-a-landline" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">VoIP телефонните системи по-добри ли са от стационарен телефон?</span></a><a href="#how-to-choose-the-best-voip-phone-system" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Как да изберете най-добрата VoIP телефонна система</span></a><a href="#commitments" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Ангажименти</span></a><a href="#price" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Цена</span></a><a href="#support" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Обслужване</span></a><a href="#ability-to-scale-up-down" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Възможност за увеличаване/намаляване на обема</span></a><a href="#collaborative-options" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Възможности за съвместна работа</span></a><a href="#software-limitations" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Ограничения на софтуера</span></a><a href="#benefits-of-using-a-voip-phone-system" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Предимства от използването на VoIP телефонна система</span></a><a href="#which-industries-benefit-most-from-voip-phone-systems" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Кои индустрии имат най-голяма полза от VoIP телефонните системи?</span></a><a href="#what-are-the-disadvantages-of-a-voip-phone-system" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Какви са недостатъците на VoIP телефонните системи?</span></a><a href="#what-are-the-requirements-for-setting-up-a-voip-phone-system" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Какви са изискванията за инсталирането на VoIP телефонна система?</span></a><a href="#how-much-does-a-voip-phone-system-cost" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Колко струва VoIP телефонна система?</span></a><a href="#top-20-voip-phone-systems-and-integrations" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Топ 20 VoIP телефонни системи и интеграции</span></a><a href="#1-liveagent" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">1. LiveAgent</span></a><a href="#2-intermedia-unite" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">2. Intermedia Unite</span></a><a href="#3-ringcentral-mvp" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">3. KrispCall</span></a><a href="#4-dialpad" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">4. Dialpad</span></a><a href="#5-8x8-x-series" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">5. 8×8 X Series</span></a><a href="#6-microsoft-365-business-voice" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">6. Microsoft 365 Business Voice</span></a><a href="#7-vonage-business" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">7. Vonage Business</span></a><a href="#8-freshdesk-contact-center" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">8. Freshdesk Contact Center</span></a><a href="#9-micloud-connect" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">9. MiCloud Connect</span></a><a href="#10-ooma-office" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">10. Ooma Office</span></a><a href="#11-line2" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">11. Line2</span></a><a href="#12-nextiva" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">12. Nextiva</span></a><a href="#13-gotoconnect" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">13. GoToConnect</span></a><a href="#14-grasshopper" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">14. Grasshopper</span></a><a href="#15-chasedata-ccaas" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">15. ChaseData CCaaS</span></a><a href="#16-cloudtalk" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">16. Cloudtalk</span></a><a href="#17-voip-ms" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">17. Voip.ms</span></a><a href="#18-bandwidth" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">18. Bandwidth</span></a><a href="#19-ringover" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">19. Ringover</span></a><a href="#20-skype-for-business" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">20. Skype for Business</span></a><a href="#demo-version-of-a-voip-phone-system" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Демо версия на VoIP телефонна система</span></a><a href="#advantages-of-trial-voip-phone-system-version" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Предимства на тестовите версии на VoIP телефонните системи</span></a><a href="#conclusion" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Заключение</span></a></div></div></div></div>   <div class="compact-header__image"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/02/Best-VoIP-softphone-apps-for-2021.svg"> <img fetchpriority="high" src="https://www.liveagent.bg/wp/urlslab-download/df148bdff559188b04214538652d266c/Best-VoIP-softphone-apps-for-2021.svg" alt="20 най-добри VoIP системи и интеграции" class="compact-header__img" urlslab-id="28"> </div>  </div>   </div> </div> </div> <div class="wrapper Post__container"> <div class="Post__sidebar"> <div class="Signup__sidebar-wrapper"> <div class="Signup__sidebar urlslab-skip-keywords js-sidebar-sticky"> <div class="Signup__sidebar__title">Опитайте безплатно</div> <div class="Signup__sidebar__subtitle">Без ангажименти</div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="FreeTrial" data-free-form> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="text" data-type="text" name="fullname" placeholder="Пълно име" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="email" name="email" placeholder="Имейл" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> </div> <div data-id="domainFieldmain" class="Signup__sidebar__item Signup__sidebar__item domain"> <div class="InputWrapper"> <input type="text" data-type="text" name="subdomain" placeholder="Име на компания" required="required" autocomplete="off" maxlength="25"> <div class="Signup__sidebar__item__domain">.ladesk.com</div> </div> <div class="Signup__sidebar__item__info Tooltip"> <div class="Signup__sidebar__item__info__icon ComparePlans__info-icon fontello-info"></div> <div class="Tooltip__text Tooltip__text--right">Изберете име за вашия LiveChat събдомейн. Повечето хора ползват името на компанията си.</div> </div> <div class="ErrorMessage"></div> </div> <div data-id="regionFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <div class="FilterMenu isSingleSelect"> <div class="FilterMenu__title flex flex-align-center"> <span>Choose your region (datacenter location)</span> </div> <div class="FilterMenu__items"> <div class="FilterMenu__items--inn"> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_sidebar_region_NA" value="NA" data-title="Americas (US)"> <label for="signup_sidebar_region_NA"> <span>Americas (US)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_sidebar_region_EU" value="EU" data-title="Europe & Africa (EU)"> <label for="signup_sidebar_region_EU"> <span>Europe & Africa (EU)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" 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9.69685C58.2589 9.63435 58.3393 9.56292 58.4018 9.48256C58.4643 9.40221 58.4911 9.33078 58.4911 9.26828V8.00935Z" fill="#050505"></path> </g> <defs> <clippath id="clip0_2264_6990"> <rect width="60" height="12.8571" fill="white"></rect> </clippath> </defs> </svg> <span>5/5</span> </a> <div class="Signup__sidebar__reviews--rating stars"> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> </div> </div> </form> </div> </div> </div> <div class="BlogPost__content Post__content"> <div class="Content" itemprop="articleBody"> <p>VoIP телефонните системи са компютъризирани телекомуникационни услуги, които дават възможност на потребителите да провеждат гласови обаждания през интернет вместо чрез обикновен телефон. Най-добрите VoIP телефонни системи могат лесно да се конфигурират и изпращат известия чрез текстово съобщение за пропуснати повиквания, съобщения в гласовата поща и рутиране на обаждания. Освен това доставчиците на VoIP услуги ви дават възможност да купите предварително блокове време на намалена цена, които могат да се използват във всички държави. С най-добрите VoIP телефонни системи не трябва да се притеснявате за цените на международните обаждания и спестявате пари с плана си за обаждания.</p> <div class="wp-block-group Post__content__whatis-headline is-layout-flow wp-block-group-is-layout-flow"> <h2 class="wp-block-heading" id="h-what-is-a-voip-phone-system">Какво е VoIP телефонна система?</h2> <p>VoIP софтуерът е телефонна услуга, която използва технология Voice over IP (Глас по IP) за предаване на обаждания. Той изпраща аналогови сигнали онлайн към дигитални системи вместо да минава през стадиционни телефонни линии. Компаниите могат да използват VoIP услуги с <a href="https://www.liveagent.com/features/supported-call-devices/" title="Choose calling devices you and your agents prefer. LiveAgent supports headsets and mobile phones, and even browsers or phone apps for calling." hreflang="en-US" onover-preload="1">домашни телефони</a> или с комерсиални VoIP системи като Vonage или Dialpad. Тези системи ви позволяват да предавате изображения, видео и звук онлайн.</p> </div> <p>Налични са няколко вида телефонни услуги, например:</p> <ul class="wp-block-list"> <li>Традиционните VoIP системи имат функции като задържане на разговори и изчакване на обаждания.</li> <li>Облачните VoIP телефонни системи съдържат повече функции и са достъпни чрез всяко устройство с интернет достъп.</li> <li>Самостоятелно хостваните VoIP телефонни системи държат хардуера на телефонната система на място.</li> </ul> <p><strong>VoIP телефонни системи на собствен хостинг </strong>– Системите на собствен хостинг спестяват пари от цената за инсталиране. Когато правите обаждания от системи на собствен хостинг, обажданията се насочват чрез интернет – изисквайки интернет връзка, за да правите и получавате обаждания. Освен това, изходящите обаждания струват по-малко на минута, защото вие хоствате VoIP системата. Поради тези причини, системите на собствен хостинг могат да се изполват за стартиращи контактни центрове, които искат да започнат работа с минимални начални разходи.</p> <p><strong>VoIP система на място</strong> – Ситемите на място включват използването на VoIP телефони и оборудване на мястото на бизнеса ви. Това оборудване е свързано директно към рутери, инсталирани от телефонната компания. Този тип VoIP може да се нарича още PBX, или Private Branch Exchange (вътрешнофирмена <a href="https://www.liveagent.bg/software-za-kontakten-centar/" title="Многоканалният софтуер за телефонна централа LiveAgent дава на сътрудниците ви възможността да осигурят персонализирано обслужване на клиентите ви. Вижте новостите в клиентското обслужване сега." hreflang="bg-BG" onover-preload="1">телефонна централа</a>). Бизнес, който може да си позволи началните разходи за собствена телефонна централа, е пример за компания, която може да се възползва от VoIP система на място.</p> <p><strong>Традиционни VoIP телефонни системи </strong>– VoIP телефоните комуникират чрез VoIP протокол и софтуер, инсталиран на сървър. При хостнатите VoIP системи, VoIP сървърите се намират в отдалетени центрове за данни или отделна сграда с високоскоростна интернет връзка. Бизнесите, търсещи по-икономично решение с повече възможности за растеж от трационната централа на място, могат да използват тази система.</p> <figure class="wp-block-video aligncenter"><video autoplay="" loop="" data-urlslabstyle="" style="opacity: 0;" data-src="https://www.liveagent.bg/wp/urlslab-download/a29994fbe6705f04ad47219a262b4db2/LiveAgent_CallCenter-1.mp4" urlslab-lazy="yes" urlslab-id="69"></video></figure> <h2 class="wp-block-heading" id="how-does-a-voip-phone-system-work">Как работи VoIP телефонната система?</h2> <p>Обажданията, направени чрез <a href="https://www.liveagent.ae/masrad-daam-alameel/voip-phone/" title="هاتف VoIP هو وسيلة مرنة وبأسعار معقولة لإجراء واستقبال المكالمات الهاتفية. استمر في القراءة لمعرفة كيفية عمل هذا النوع من الهواتف الرقمية." hreflang="ar" onover-preload="1">VoIP системи</a> предават дигиталния ви глас под формата на пакети с данни чрез интернет протокол (IP) мрежи. Тези системи позволяват телефонните обаждания да се правят навсякъде и предават данните под формата на пакети вместо традиционните телефонни мрежи с телефонни линии.</p> <p>Като комбинирате <a href="https://www.liveagent.com/blog/best-voip-softphone-apps/" title="Find out which VoIP softphone apps are the best for Mac users in 2024. We feature both paid and free softphone software." hreflang="en-US" onover-preload="1">VoIP системите</a> с бърза широколентова връзка, спестявате пари чрез използването на един доставчик и за двете функции. Освен това, тези телефонни системи дигитализират гласа ви, което използва много по-малко данни от аналоговите методи за предаване на данни като кабелните интернет услуги – и по този начин спестяват пари от наем на телефонни линии или допълнителни такси за обаждания.</p> <p>Като комбинирате VoIP системите с бърза широколентова връзка, спестявате пари чрез използването на един доставчик и за двете функции. Освен това, тези телефонни системи дигитализират гласа ви, което използва много по-малко данни от аналоговите методи за предаване на данни като кабелните интернет услуги – и по този начин спестяват пари от наем на телефонни линии или допълнителни такси за обаждания.</p> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/606e9f25e9f01dbae5689bb9ba046c66/Integrations-VoiP-partners-LiveAgent.png.webp 2478w, https://www.liveagent.bg/wp/urlslab-download/e28b310900411a8daeb67395c73e1923/Integrations-VoiP-partners-LiveAgent-300x149.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/2ad8da493483b62a42ec43c5c252be80/Integrations-VoiP-partners-LiveAgent-1024x510.png.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/75eca543a2da092033e59c7d96fbd2a0/Integrations-VoiP-partners-LiveAgent-768x382.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/048bc226026f8a6fc3b3183c43e0f023/Integrations-VoiP-partners-LiveAgent-100x50.png.webp 100w, https://www.liveagent.bg/wp/urlslab-download/49d7e740e80ff4016296ac7a44381019/Integrations-VoiP-partners-LiveAgent-50x25.png.webp 50w, https://www.liveagent.bg/wp/urlslab-download/832a95ad54693e6674b5d330ea595a99/Integrations-VoiP-partners-LiveAgent-673x335.png.webp 673w, https://www.liveagent.bg/wp/urlslab-download/887661ce66653f434b77557538ed67c5/Integrations-VoiP-partners-LiveAgent-700x349.png.webp 700w, https://www.liveagent.bg/wp/urlslab-download/2ae36abc582fd1ba64df97b5038f3a47/Integrations-VoiP-partners-LiveAgent-185x92.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/3904ea820c4ae7c2f10aba9770c6a53f/Integrations-VoiP-partners-LiveAgent-110x55.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/595d4a1f26b7c838abdbdaaf3f1dce70/Integrations-VoiP-partners-LiveAgent-485x242.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 2478px) 100vw, 2478px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/8882fc0a954363e73032652570d01391/Integrations-VoiP-partners-LiveAgent.png 2478w, https://www.liveagent.bg/wp/urlslab-download/c8986365525dbfac00e7e9ae231e08b5/Integrations-VoiP-partners-LiveAgent-300x149.png 300w, https://www.liveagent.bg/wp/urlslab-download/a1fe27762b831cbacd1059107a5b5ed4/Integrations-VoiP-partners-LiveAgent-1024x510.png 1024w, https://www.liveagent.bg/wp/urlslab-download/baef815502bb9a639ee30136cafc8f56/Integrations-VoiP-partners-LiveAgent-768x382.png 768w, https://www.liveagent.bg/wp/urlslab-download/9bf4ba874c00ba049de121127e5f5d88/Integrations-VoiP-partners-LiveAgent-100x50.png 100w, https://www.liveagent.bg/wp/urlslab-download/ceff43415d10d825b8019cab77ae6772/Integrations-VoiP-partners-LiveAgent-50x25.png 50w, https://www.liveagent.bg/wp/urlslab-download/fa7e4545b89ebf8803c61b4fa160d218/Integrations-VoiP-partners-LiveAgent-673x335.png 673w, https://www.liveagent.bg/wp/urlslab-download/894e6785a419e7250a76daeb7ac7236e/Integrations-VoiP-partners-LiveAgent-700x349.png 700w, https://www.liveagent.bg/wp/urlslab-download/4f64429eec84a767ff5b36f4e5c774ca/Integrations-VoiP-partners-LiveAgent-185x92.png 185w, https://www.liveagent.bg/wp/urlslab-download/e10f5db553742eacc529e1c6b85a7376/Integrations-VoiP-partners-LiveAgent-110x55.png 110w, https://www.liveagent.bg/wp/urlslab-download/3e2ef49b298e72598a1514c8de562870/Integrations-VoiP-partners-LiveAgent-485x242.png 485w" urlslab-lazy="yes" sizes="(max-width: 2478px) 100vw, 2478px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/606e9f25e9f01dbae5689bb9ba046c66/Integrations-VoiP-partners-LiveAgent.png.webp" urlslab-lazy="yes" type="image/webp"></source><img fetchpriority="high" decoding="async" width="2478" height="1234" alt="" class="wp-image-180122" data-src="https://www.liveagent.bg/wp/urlslab-download/8882fc0a954363e73032652570d01391/Integrations-VoiP-partners-LiveAgent.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="30"></picture></figure> <h2 class="wp-block-heading" id="what-are-the-reasons-for-using-a-voip-phone-system">Какви са причините за използване на VoIP телефонна система?</h2> <p>VoIP телефонната система разполага с функции като разширени функции за <a href="https://www.liveagent.bg/softuer-za-telefoniq/" title="Осъществявайте и получавайте обаждания през интернет с нашия усъвършенстван софтуер за телефония. Правете международни и регионални разговори на местни цени." hreflang="bg-BG" onover-preload="1">телефония</a> и пренасочване на гласови обаждания. Традиционният телефон се използва за директна комуникация на информация. VoIP технологията има <a href="https://www.liveagent.com/features/#call-center" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="en-US" onover-preload="1">функции за обаждания</a> и услуги, които могат да подобрят бизнеса ви. Някои функции включват:</p> <ul class="wp-block-list"> <li><strong>Идентификация на повикващия</strong> – Ако е конфигурирано с вашия VoIP доставчик, вашето устройство ще показва името и номера на обаждащата се страна.</li> <li><strong>Чакащо повикване</strong> – Ако водите разговор на VoIP телефон и пристигне друго повикване, можете бързо да отговорите или игнорирате второто повикване.</li> <li><strong>Прехвърляния</strong> – Тази функция за управление позволява на агентите да пренасочват входящите повиквания директно към друг номер, за да подобрят ефективността.</li> <li><strong>Управление на гласова поща</strong> – Повечето VoIP доставчици предлагат безплатни услуги за запис на разговори, които проследяват вашите съобщения и ви спестяват пари.</li> <li><strong>Трипосочно обаждане</strong> – Различни VoIP системи могат да използват трипосочно обаждане, когато говорят с хора в САЩ или Канада за лесна комуникация.</li> <li><strong>Икономия на разходи</strong> – Централизираното маршрутизиране на повикванията към различни местоположения с помощта на VoIP система се равнява на по-ниски тарифи за разговори в сравнение с традиционните телефонни системи.</li> <li><strong>Неограничен достъп</strong> – Агентите могат да използват един и същ телефонен номер, независимо от физическото местоположение.</li> </ul> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/e5aad8775760272656f7e0910b27b43f/Mockup-Call-center-connection.png.webp 982w, https://www.liveagent.bg/wp/urlslab-download/259d58b35b81bed3ad4c19ef3d5d87c1/Mockup-Call-center-connection-300x193.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/fa125d4a3f06c6029f8775eb8e004614/Mockup-Call-center-connection-768x495.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/62e8aa7c55fa331dc050cde1234ab924/Mockup-Call-center-connection-78x50.png.webp 78w, https://www.liveagent.bg/wp/urlslab-download/9d77feb3e55c85b9243eca3297b8dd9f/Mockup-Call-center-connection-39x25.png.webp 39w, https://www.liveagent.bg/wp/urlslab-download/3513caba588197093c185956ce5fd00f/Mockup-Call-center-connection-520x335.png.webp 520w, https://www.liveagent.bg/wp/urlslab-download/63087c5d695ff65a30ef9fbacd77c501/Mockup-Call-center-connection-621x400.png.webp 621w, https://www.liveagent.bg/wp/urlslab-download/342e39c52463cdaba9f0eb5b5e30cb83/Mockup-Call-center-connection-185x119.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/4a52a5dda1a5b4fe6e7e4c66ed57d48e/Mockup-Call-center-connection-110x71.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/e6d43f4bb55ed6dc61ef7190ea00f6b5/Mockup-Call-center-connection-485x313.png.webp 485w, https://www.liveagent.bg/wp/urlslab-download/5cab5174aee775f2d7cb0cd865978245/Mockup-Call-center-connection-34x22.png.webp 34w, https://www.liveagent.bg/wp/urlslab-download/e01fc16f5219f0e382bc2a3e366ad120/Mockup-Call-center-connection-250x161.png.webp 250w" urlslab-lazy="yes" sizes="(max-width: 982px) 100vw, 982px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/fae669adc9a4791ef1f2cd6f6bb7a3f5/Mockup-Call-center-connection.png 982w, https://www.liveagent.bg/wp/urlslab-download/0e155003d92429c6802c4e7d959e6700/Mockup-Call-center-connection-300x193.png 300w, https://www.liveagent.bg/wp/urlslab-download/346b980dd163880da5b27b311adae694/Mockup-Call-center-connection-768x495.png 768w, https://www.liveagent.bg/wp/urlslab-download/37e41d83a22a290c42dac407316544e5/Mockup-Call-center-connection-78x50.png 78w, https://www.liveagent.bg/wp/urlslab-download/662e17aeb44179dd09f0a328c32d0ee9/Mockup-Call-center-connection-39x25.png 39w, https://www.liveagent.bg/wp/urlslab-download/c81a27ef302fefdff694d58fa3ebbf3d/Mockup-Call-center-connection-520x335.png 520w, https://www.liveagent.bg/wp/urlslab-download/7f39f1c1dfd127751d86dbf0913fdfc5/Mockup-Call-center-connection-621x400.png 621w, https://www.liveagent.bg/wp/urlslab-download/d354bc454d3988ffbfa5ee8c8c87190c/Mockup-Call-center-connection-185x119.png 185w, https://www.liveagent.bg/wp/urlslab-download/d569c8004dfd0476870c69f857038b35/Mockup-Call-center-connection-110x71.png 110w, https://www.liveagent.bg/wp/urlslab-download/663cc772c5eb384d5cfdaff71c07807c/Mockup-Call-center-connection-485x313.png 485w, https://www.liveagent.bg/wp/urlslab-download/05dd4c49924d01ca8b8cf7ad0a1662b3/Mockup-Call-center-connection-34x22.png 34w, https://www.liveagent.bg/wp/urlslab-download/67ffae018c43ef421c5e9580d2138fdb/Mockup-Call-center-connection-250x161.png 250w" urlslab-lazy="yes" sizes="(max-width: 982px) 100vw, 982px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/e5aad8775760272656f7e0910b27b43f/Mockup-Call-center-connection.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="982" height="633" alt="Свържете VoIP доставчика си с хелп деск софтуер - LiveAgent" class="wp-image-202183" data-src="https://www.liveagent.bg/wp/urlslab-download/fae669adc9a4791ef1f2cd6f6bb7a3f5/Mockup-Call-center-connection.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"></picture></figure> <h2 class="wp-block-heading" id="are-voip-phone-systems-better-than-a-landline">VoIP телефонните системи по-добри ли са от стационарен телефон?</h2> <p>VoIP осигурява гласови обаждания чрез интернет на всеки, който разполага с интернет връзка. Като цяло много хора смятат, че тези услуги са по-добър вариант от стационарните телефони.</p> <p>Качеството на VoIP услугата варира много според скоростта на връзката и други фактори. Качеството на системата често е по-добро от това на традиционните стационарни телефони ако имате достатъчно бърза интернет връзка. Качеството на гласа обаче може да е по-лошо от стационарен телефон ако връзката е бавна. Освен това, при тези дигитални системи няма значение дали много хора ги използват едновременно; традиционните телефонни линии имат допълнителни изисквания, за да го постигнат.</p> <p>VoIP услугите за бизнеса са по-гъвкави от стационарните телефони, защото можете да ги използвате на всякакви устройства, така че не се налага да търсите съвместими устройства когато заменяте компютрите или купувате нови машини.</p> <div class="BlockDiscover BlockDiscover--discover" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/cta_new_bg.svg"> <p class="BlockDiscover__title">Find the right VoIP</p> <p class="BlockDiscover__text">Are you still looking for the solution that will fit your needs? LiveAgent offers plenty of useful features for a reasonable price. Curious about all the opportunities?</p> <div class="BlockDiscover__buttons"> <a href="/testov-period/" class="Button Button--knockout" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"> <span>Try LiveAgent</span> </a> <a href="/demo/" class="Button Button--outline Button--outline__white" title="Искате ли да научите повече за LiveAgent? Поискайте безплатна демонстрация, за да научите повече за LiveAgent и как може да ви помогне да успеете." hreflang="bg-BG" onover-preload="1"> <span>Насрочете демонстрация</span> </a> </div> <div class="BlockDiscover__right__img" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/cta_new_chat.png"></div> </div> <h2 class="wp-block-heading" id="how-to-choose-the-best-voip-phone-system">Как да изберете най-добрата VoIP телефонна система</h2> <p><a href="https://www.liveagent.bg/integracii/" urlslab_href_old="/integrations/#voip-partners" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="bg-BG" onover-preload="1">Изборът на правилната VoIP телефонна</a> система може да е сложно. Има много фактори за избора; не е добра идея да вземате прибързано решение. Вижте какво трябва да имате предвид, за да изберете правилната VoIP телефонна система за бизнеса си.</p> <h3 class="wp-block-heading" id="commitments">Ангажименти</h3> <p>За да изберете VoIP телефонна система, трябва да се запознаете с ангажиментите към софтуера, включително платежните планове, изискванията за софтуер и хардуер, канали и гейтуеи. Не се препоръчва да се ангажирате с VoIP система преди да сте сигурни, че отговаря на дейността на бизнеса ви.</p> <h3 class="wp-block-heading" id="price">Цена</h3> <p>Бизнесите трябва да имат предвид ценовите модели когато избират VoIP телефонна система. Цените са различни според VoIP софтуера, който изберете. Например, за да получите оферта от Vonage, трябва да се свържете с тях и може да ви таксуват за всяка минута в обаждане.</p> <h3 class="wp-block-heading" id="support">Обслужване</h3> <p>Когато избирате VoIP решение, е добре да се уверите, че екипът ви лесно прави и приема телефонни обаждания. Изберете VoIP доставчик с денонощно обслужване, особено ако имате голям или отдалечен екип в множество часови зони.</p> <h3 class="wp-block-heading" id="ability-to-scale-up-down">Възможност за увеличаване/намаляване на обема</h3> <p>Можете да управлявате VoIP екип за поддръжка с всякакъв размер и навсякъде по света. Без значение какъв е настоящият размер на бизнеса ви, е добре да изберете софтуер, който да покрива както текущите, така и бъдещите нужди на бизнеса ви. Трябва да изберете VoIP телефонна система, която ви дава възможност бързо да преминете на по-висок или по-нисък план и оборудване според нуждите на компанията си.</p> <h3 class="wp-block-heading" id="collaborative-options">Възможности за съвместна работа</h3> <p>Изборът на телефонан система, която дава възможност на екипа ви да работи съвместно, може да е от голяма полза за комуникацията му. Без значение дали е VoIP доставчик или <a href="https://www.liveagent.bg/live-chat-software/" title="Открийте топ 15 лайв чат софтуери за 2024 с LiveAgent и постигнете нови нива на клиентска ангажираност. Насладете се на безплатен тестов период без изискване за кредитна карта и се възползвайте от надеждно и бързо обслужване в реално време. Подобрете клиентското изживяване и увеличете лоялността на посетителите с иновативни функции и проактивни покани за чат. Започнете безплатно и повишете продуктивността на екипа си още днес!" hreflang="bg-BG" onover-preload="1">чат</a> с клиенти. Чрез използването на многоканален софтуер, можете да разширите съвместната работа с клиенти и вътре в екипа, използвайки VoIP телефонната си ситема.</p> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/aa585c12f8ac06b4941eb61ccf803c34/Mockup-Internal-call.png.webp 890w, https://www.liveagent.bg/wp/urlslab-download/62e4b3ad2a89a3a7de9afa75708d2146/Mockup-Internal-call-300x237.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/7ab489c4eb1ccf715c8ea87e557a56c3/Mockup-Internal-call-768x607.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/77d216831e3c0fefbad307330874d86e/Mockup-Internal-call-63x50.png.webp 63w, https://www.liveagent.bg/wp/urlslab-download/2b244df51960f7b12c82f39aa3994d5f/Mockup-Internal-call-32x25.png.webp 32w, https://www.liveagent.bg/wp/urlslab-download/20fc703948405218dd81b224595fcad1/Mockup-Internal-call-424x335.png.webp 424w, https://www.liveagent.bg/wp/urlslab-download/90cd6aa888be7c88b6b38d881107bf6c/Mockup-Internal-call-506x400.png.webp 506w, https://www.liveagent.bg/wp/urlslab-download/1124ab804e30db0deb99b3c6490b52b1/Mockup-Internal-call-185x146.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/9db89add7ac908785981bb4c331204a4/Mockup-Internal-call-110x87.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/cb77d45dd385eb9b45ecef487e5904c6/Mockup-Internal-call-485x384.png.webp 485w, https://www.liveagent.bg/wp/urlslab-download/c21f5c9c0569c7a45cea58d927c12154/Mockup-Internal-call-28x22.png.webp 28w, https://www.liveagent.bg/wp/urlslab-download/580085f0126a6d5e1f7f0d5168860db6/Mockup-Internal-call-250x198.png.webp 250w" urlslab-lazy="yes" sizes="(max-width: 890px) 100vw, 890px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/9a27b0f9cefa831139992ff6551b0377/Mockup-Internal-call.png 890w, https://www.liveagent.bg/wp/urlslab-download/0d0ffe507d0c202b4bfe48a18531591b/Mockup-Internal-call-300x237.png 300w, https://www.liveagent.bg/wp/urlslab-download/384358169b20bfaba2b5fc365ddd8ca6/Mockup-Internal-call-768x607.png 768w, https://www.liveagent.bg/wp/urlslab-download/c6805c9e426373f2c3efab380a56729a/Mockup-Internal-call-63x50.png 63w, https://www.liveagent.bg/wp/urlslab-download/9667fd192946cd96dcf161da2ff40a0d/Mockup-Internal-call-32x25.png 32w, https://www.liveagent.bg/wp/urlslab-download/4cc47a53cbdc10fd6e85143673f5d4ee/Mockup-Internal-call-424x335.png 424w, https://www.liveagent.bg/wp/urlslab-download/9809c55df0dc7ead152810f2693bcfdf/Mockup-Internal-call-506x400.png 506w, https://www.liveagent.bg/wp/urlslab-download/2806c0eda69b182d71525f29034bb0c6/Mockup-Internal-call-185x146.png 185w, https://www.liveagent.bg/wp/urlslab-download/669293332e7d9f0216f8bacb4fdf2bd8/Mockup-Internal-call-110x87.png 110w, https://www.liveagent.bg/wp/urlslab-download/7166b56f13e38279b6e9c9900b4af29c/Mockup-Internal-call-485x384.png 485w, https://www.liveagent.bg/wp/urlslab-download/8219c3ed4ec0ab4a25902318c57ff434/Mockup-Internal-call-28x22.png 28w, https://www.liveagent.bg/wp/urlslab-download/d02b220edde5f4676a375de814b8e7c6/Mockup-Internal-call-250x198.png 250w" urlslab-lazy="yes" sizes="(max-width: 890px) 100vw, 890px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/aa585c12f8ac06b4941eb61ccf803c34/Mockup-Internal-call.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="890" height="704" alt="Интернет обаждания в софтуера за телефонна централа на LiveAgent" class="wp-image-201192" data-src="https://www.liveagent.bg/wp/urlslab-download/9a27b0f9cefa831139992ff6551b0377/Mockup-Internal-call.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"></picture></figure> <h3 class="wp-block-heading" id="software-limitations">Ограничения на софтуера</h3> <p>За да изберете VoIP телефонна система, която отговаря на нуждите на бизнеса ви, трябва да знаете какви са ограниченията на софтуера. Обмислете какъв е текущия размер на персонала и какви функции ще послещнат нуждите на клиентите ви. Може да става въпрос за канали за контакт, изходящии или входящи обаждания. Гарантирайте си, че VoIP системата ви не органичава начина на работа на бизнеса ви.</p> <h2 class="wp-block-heading" id="benefits-of-using-a-voip-phone-system">Предимства от използването на VoIP телефонна система</h2> <p>Интегрирането на VoIP телефонни системи има <a href="https://www.liveagent.com/blog/call-center-statistics/" urlslab_href_old="https://www.liveagent.com/blog/phone-calls-continue-to-be-a-crucial-part-of-customer-service-this-is-why/" title="Discover 35+ essential call center statistics for 2024, offering insights into customer behavior and key performance metrics." hreflang="en-US" onover-preload="1">революционизира много аспекти</a> на индустрията. VoIP телефонните системи позволяват по-голяма мобилност от традиционните телефони за частни клонови централи. Вместо да се ограничават до стационарни телефони, собствениците на фирми могат да използват своята система за телефонен център отвсякъде. Чрез внедряването на тези системи организационната ефективност достига рекордно високо ниво, тъй като разходите намаляват.</p> <p>VoIP телефоните за бизнеса имат повече допълнителни функции в сравнение с традиционните доставчици на телефонни услуги за бизнеси. Преминаването от стандартен стационарен телефон към VoIP телефонна система има много предимства за бизнеси с всякакъв размер чрез:</p> <ul class="wp-block-list"> <li>Премахване на скъпите междуградски и международни разговори.</li> <li>Конферентни разговори, автоматично разпределение на разговорите и услуги за автоматично обслужване.</li> <li>Пренасочване на повикване, идентификация на обаждащия се и виртуален телефонен номер.</li> <li>VoIP системите използват виртуална PBX платформа, позволяваща на потребителя да създава персонализирани разширения за всеки отдел.</li> </ul> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/96e89b2b76fce93e769d1700a91b6e40/VoIP-statistics.png.webp 885w, https://www.liveagent.bg/wp/urlslab-download/f608fde67ac54497d78999cf620f25a7/VoIP-statistics-300x85.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/be2f724ac8c8680fcac4d35a58927af3/VoIP-statistics-768x218.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/b49f7f72eaeedb281406a9b1d2112122/VoIP-statistics-176x50.png.webp 176w, https://www.liveagent.bg/wp/urlslab-download/ba8c5f6c06d811a5c879722928d2f7cd/VoIP-statistics-88x25.png.webp 88w, https://www.liveagent.bg/wp/urlslab-download/cc84aa3f90bac83bd578ab1fd4a6c6c7/VoIP-statistics-700x199.png.webp 700w, https://www.liveagent.bg/wp/urlslab-download/daed229dfc9cc0f9d631fa1a24d5f345/VoIP-statistics-185x52.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/0c9684513786f5fe550322da76b1e1bd/VoIP-statistics-110x31.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/f534d16343ac7148e44e682ecacbd350/VoIP-statistics-485x138.png.webp 485w, https://www.liveagent.bg/wp/urlslab-download/0b9d6debc17568ab67265957e7ae502b/VoIP-statistics-78x22.png.webp 78w, https://www.liveagent.bg/wp/urlslab-download/828d0e532c7fe48a35408f823823f7f5/VoIP-statistics-250x71.png.webp 250w" urlslab-lazy="yes" sizes="(max-width: 885px) 100vw, 885px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/998cec2046f51ca5cafbfee898a486f7/VoIP-statistics.png 885w, https://www.liveagent.bg/wp/urlslab-download/afab3f2bf92e36be648033a728e1f901/VoIP-statistics-300x85.png 300w, https://www.liveagent.bg/wp/urlslab-download/6627fc667b626d5bf3b436cd29a51b4d/VoIP-statistics-768x218.png 768w, https://www.liveagent.bg/wp/urlslab-download/ef0854d972284ba4b09587809d7d5677/VoIP-statistics-176x50.png 176w, https://www.liveagent.bg/wp/urlslab-download/3782a112f612febd1bac3182bc9e7ed2/VoIP-statistics-88x25.png 88w, https://www.liveagent.bg/wp/urlslab-download/039d07efae6e521527203e1d6ccb6c15/VoIP-statistics-700x199.png 700w, https://www.liveagent.bg/wp/urlslab-download/22dc8c31c63e30dea43b4a9efc59c406/VoIP-statistics-185x52.png 185w, https://www.liveagent.bg/wp/urlslab-download/1f36088a31eefbca36cbca0e279a2f9c/VoIP-statistics-110x31.png 110w, https://www.liveagent.bg/wp/urlslab-download/7f786e9169318a59d3b7c5042d2f6418/VoIP-statistics-485x138.png 485w, https://www.liveagent.bg/wp/urlslab-download/8b965414effea48a6beea46bbbb294b3/VoIP-statistics-78x22.png 78w, https://www.liveagent.bg/wp/urlslab-download/22d923da4e51f44bcc0237a898209acf/VoIP-statistics-250x71.png 250w" urlslab-lazy="yes" sizes="(max-width: 885px) 100vw, 885px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/96e89b2b76fce93e769d1700a91b6e40/VoIP-statistics.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="885" height="251" alt="Данни за VoIP" class="wp-image-153035" data-src="https://www.liveagent.bg/wp/urlslab-download/998cec2046f51ca5cafbfee898a486f7/VoIP-statistics.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="33"></picture></figure> <h2 class="wp-block-heading" id="which-industries-benefit-most-from-voip-phone-systems">Кои индустрии имат най-голяма полза от VoIP телефонните системи?</h2> <p>Софтуерът за VoIP е полезен за малки предприятия до големи предприятия, с функции, които отговарят на нуждите на компании от различни индустрии.</p> <ul class="wp-block-list"> <li><strong>Малките предприятия</strong> в индустрии като хотелиерството ще се възползват, тъй като софтуерът за VoIP телефон улеснява независимото справяне с проблеми с техническата поддръжка.</li> <li><strong>Средните предприятия</strong>, участващи в мрежови индустрии като недвижими имоти, могат да подобрят обхвата на клиентите с VoIP система, за да поемат големия им обем разговори.</li> <li><strong>Големи фирми</strong>, които се занимават с взаимодействие с клиенти като електронна търговия, ще открият, че VoIP системите са полезни за потребителите в рамките на организацията и за клиентите, които се обаждат.</li> </ul> <h2 class="wp-block-heading" id="what-are-the-disadvantages-of-a-voip-phone-system">Какви са недостатъците на VoIP телефонните системи?</h2> <p>VoIP телефонна система е надежден и достъпен начин бизнесите да си осигурят телефонни линии.<br>Те имат обаче и някои недостатъци, например:</p> <ul class="wp-block-list"> <li>Латентност или време на забавяне</li> <li>Надеждна интернет услуга</li> <li>Скъпа първоначална настройка</li> <li>Прекъсвания на сигнала поради микрофони или високоговорители с лошо качество.</li> </ul> <p>Забавянията се причиняват от няколко неща, например разстоянието между източника и сървъра на местоназначението. Колкото по-далеч са клиентите ви, толкова по-голяма е вероятността да има забавяне по време на разговора. Цената на първоначалната инсталация на VoIP системата е прекалено висока за някои компании, които вероятно няма да желаят да преминат към такава, за да не се налага да платят голяма сума пари предварително. И последно, лошото качество на звука от нискокачествени микрофони и високоговорители е познат причинител на проблеми.</p> <h2 class="wp-block-heading" id="what-are-the-requirements-for-setting-up-a-voip-phone-system">Какви са изискванията за инсталирането на VoIP телефонна система?</h2> <p>Мрежата трябва да има гигабитови ethernet връзки в инфраструктурата си, за да обмислите свързване. Ако потребителите искат да използват мобилните си данни на мобилни устройства като таблети и смартфони, ще имат нужда от WAN или 3G/4G USB модеми. Модемът и LAN връзката могат да са чрез кабел или wifi. Препоръчва се минимална скорост от 2 Mbps за качване и 5 Mbps за сваляне на данни за добро предаване на звука по интернет.</p> <p>Броят ядра на процесора може да повлияе върху възможния брой едновременни обаждания в една система. Например, ако има 100 едновременни VoIP канала и всяки изисква 6 Mbps от връзката, процесорът има нужда от поне шест ядра, за да се справи с това количество данни. Ако процесорът не е достатъчно бърз, ще се забави с обработката на данните и ще причини забавяне или изгубване на пакети с данни.</p> <p>Използване на мрежа с голям капацитет може да намали проблемите със забавяния на звука, което не винаги е възможно според размера на бизнеса. Закъсненията няма да са проблем ако бизнесът ви няма нужда от предаване на живо на аудио и видео. Въвеждането на политики за качеството на услугата е силно препоръчително ако очаквате голям обем гласови обаждания. Това гарантира, че обажданията не са прекъснати от задачи, които не са чувствителни към забавянията, като например споделянето на файлове.</p> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/b63d96dc3adf5eb2a9667cd8e5078817/VoIP-system-to-improve-marketing-strategy.png.webp 1000w, https://www.liveagent.bg/wp/urlslab-download/90df99fc96680652ad5aba89c8ea957b/VoIP-system-to-improve-marketing-strategy-300x146.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/5785b8c6d38b5d0804803c2ab417622c/VoIP-system-to-improve-marketing-strategy-768x373.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/5994e27d094dcf2e763db7cbbef651af/VoIP-system-to-improve-marketing-strategy-103x50.png.webp 103w, https://www.liveagent.bg/wp/urlslab-download/4aa2c77468b1fea3aa80e6a640e043cb/VoIP-system-to-improve-marketing-strategy-51x25.png.webp 51w, https://www.liveagent.bg/wp/urlslab-download/3a6cf1750d13e2715461e85d8801143c/VoIP-system-to-improve-marketing-strategy-689x335.png.webp 689w, https://www.liveagent.bg/wp/urlslab-download/65a7fdf5051fd6f890089ab0152bbb77/VoIP-system-to-improve-marketing-strategy-700x340.png.webp 700w, https://www.liveagent.bg/wp/urlslab-download/55037dcfef785a6bc37885508ebfc5ea/VoIP-system-to-improve-marketing-strategy-185x90.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/4779f3044bd3b46632938e8885422dd1/VoIP-system-to-improve-marketing-strategy-110x53.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/a4fac0bdd5e091f48e1fd41e350ae562/VoIP-system-to-improve-marketing-strategy-485x236.png.webp 485w, https://www.liveagent.bg/wp/urlslab-download/44f5fb0d89b4af13a3bd3604141e86f2/VoIP-system-to-improve-marketing-strategy-45x22.png.webp 45w, https://www.liveagent.bg/wp/urlslab-download/a3bb38520cf3a03cf586c8813c40d552/VoIP-system-to-improve-marketing-strategy-250x122.png.webp 250w" urlslab-lazy="yes" sizes="(max-width: 1000px) 100vw, 1000px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/ce43237c6ce4c16cd555a2e750a06533/VoIP-system-to-improve-marketing-strategy.png 1000w, https://www.liveagent.bg/wp/urlslab-download/3ce97e20b06faf87c37763604edcdba7/VoIP-system-to-improve-marketing-strategy-300x146.png 300w, https://www.liveagent.bg/wp/urlslab-download/f10bfceb55379f9e426ed1b4599c463d/VoIP-system-to-improve-marketing-strategy-768x373.png 768w, https://www.liveagent.bg/wp/urlslab-download/d5d89b272b41e33579cf0faf6ab0bbb3/VoIP-system-to-improve-marketing-strategy-103x50.png 103w, https://www.liveagent.bg/wp/urlslab-download/e89b555e6ed005b1fe1e4753bff34f96/VoIP-system-to-improve-marketing-strategy-51x25.png 51w, https://www.liveagent.bg/wp/urlslab-download/9bc9ff4ee177a3f779e4ff81896ad7a0/VoIP-system-to-improve-marketing-strategy-689x335.png 689w, https://www.liveagent.bg/wp/urlslab-download/9203cc98cb4d9a926e6578635ffaf94c/VoIP-system-to-improve-marketing-strategy-700x340.png 700w, https://www.liveagent.bg/wp/urlslab-download/68e86deb2d9300f716b7115a79b43040/VoIP-system-to-improve-marketing-strategy-185x90.png 185w, https://www.liveagent.bg/wp/urlslab-download/92d331463f959b6ce51b1acbe18e83ee/VoIP-system-to-improve-marketing-strategy-110x53.png 110w, https://www.liveagent.bg/wp/urlslab-download/81033af43d84ecbfe2d0f349ef84669d/VoIP-system-to-improve-marketing-strategy-485x236.png 485w, https://www.liveagent.bg/wp/urlslab-download/d07d5b5c998bd6967be846b66d36e18d/VoIP-system-to-improve-marketing-strategy-45x22.png 45w, https://www.liveagent.bg/wp/urlslab-download/4bd3d75c3df4705cd63efc9ef33c06cb/VoIP-system-to-improve-marketing-strategy-250x122.png 250w" urlslab-lazy="yes" sizes="(max-width: 1000px) 100vw, 1000px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/b63d96dc3adf5eb2a9667cd8e5078817/VoIP-system-to-improve-marketing-strategy.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1000" height="486" alt="Инфографика за подобряване на маркетинговата стратегия чрез VoIP система" class="wp-image-153047" data-src="https://www.liveagent.bg/wp/urlslab-download/ce43237c6ce4c16cd555a2e750a06533/VoIP-system-to-improve-marketing-strategy.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="34"></picture></figure> <h2 class="wp-block-heading" id="how-much-does-a-voip-phone-system-cost">Колко струва VoIP телефонна система?</h2> <p>Средната цена на VoIP телефонните системи започва от около $100 и може да достигне до над $25 000 за по-големи системи. Няколко неща определят цената на услугата, например:</p> <ul class="wp-block-list"> <li>Количеството и качеството на телефоните, които използвате</li> <li>Колко телефонни линии трябва да поддържа системата</li> <li>Входящите и изходящите повиквания, които правите</li> <li>Оборудване, необходимо за надграждане</li> </ul> <p>Софтуерът за VoIP телефон може да предложи различни планове за плащане, след като направите първоначалната инвестиция.</p> <p>В зависимост от включените възможности за международни обаждания, цената на международни обаждания обикновено е на потребител и варира между $20 и $50 на месец или повече. Ако добавите международни текстови съобщения, може да очаквате да плащате около $80 на месец за международни обаждания. Различните дофтуери предлагат и допълнителни възможности, като неограничени обаждания и възможност за конкретентни разговори, които компаниите трябва да вземат предвид преди да изберат VoIP система.</p> <div data-widget> <link data-href="https://www.liveagent.bg/app/themes/liveagent/apps/web-calc-featured/build/static/css/main.css?241122104000" rel="stylesheet"> <div id="calcfeaturedWrapper"> <div id="calcfeatured" dir="ltr" class="calcfeatured--main"></div> </div> <script> (() => { sessionStorage.setItem('WebCalcFeatured', '["callcenter"]'); })() </script> <script data-src="https://www.liveagent.bg/app/themes/liveagent/apps/web-calc-featured/build/static/js/main.js?241122104000"></script> </div> <div class="BlogCTA__wrapper Post__m__negative"> <div class="BlogCTA__element"> <div class="BlogCTA__element__text">Stand out from your competitors with the right VoIP software</div> <div class="BlogCTA__element__image"></div> <div class="BlogCTA__buttons"> <a href="/testov-period/" class="BlogCTA__element__button Button Button--knockout" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"> <span>Start free trial</span> </a> <a href="/demo/" class="Button Button--outline Button--outline__white" title="Искате ли да научите повече за LiveAgent? Поискайте безплатна демонстрация, за да научите повече за LiveAgent и как може да ви помогне да успеете." hreflang="bg-BG" onover-preload="1"> <span>Насрочете демонстрация</span> </a> </div> </div> </div> <h2 class="wp-block-heading" id="top-20-voip-phone-systems-and-integrations">Топ 20 VoIP телефонни системи и интеграции</h2> <p>За да дадете възможност на малкия, средния или големия си бизнес да обработва умело дигиталните си обаждания, сме направили списък с 20 най-добри VoIP телефонни системи и интеграции, налични през 2024. Имате нужда от система, която да посреща VoIP нуждите на бизнеса ви с различни функции, предимства, недостатъци и варианти за цени.</p> <h3 class="wp-block-heading" id="1-liveagent">1. LiveAgent</h3> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/85b41a0e69ca17036b5873f234e55f5b/liveagent-customer-service-homepage.png.webp 1762w, https://www.liveagent.bg/wp/urlslab-download/8bb742f8c8c790129ae035a9beb33a3e/liveagent-customer-service-homepage-300x150.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/598412a8802919b9eecd6520e834f263/liveagent-customer-service-homepage-1024x512.png.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/95b238936d106b1f95f624de59cbf94f/liveagent-customer-service-homepage-768x384.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/abc8fc36f1de0bff76a90f11d18f852b/liveagent-customer-service-homepage-1536x768.png.webp 1536w, https://www.liveagent.bg/wp/urlslab-download/49769ea71feb412ddb4e5d3abe8cd840/liveagent-customer-service-homepage-100x50.png.webp 100w, https://www.liveagent.bg/wp/urlslab-download/5d911d7b4b1bf99de1fa918f8c925ddb/liveagent-customer-service-homepage-50x25.png.webp 50w, https://www.liveagent.bg/wp/urlslab-download/9a147c3685d41c6a93a440e24eaadeda/liveagent-customer-service-homepage-670x335.png.webp 670w, https://www.liveagent.bg/wp/urlslab-download/e9c5541f88563c5c17b93522f7ddc948/liveagent-customer-service-homepage-700x350.png.webp 700w, https://www.liveagent.bg/wp/urlslab-download/bcfc8e24b1cd0aad30fcfc0b55ffc6d2/liveagent-customer-service-homepage-185x93.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/1442ac6d01c2b9370f4442087ff164e2/liveagent-customer-service-homepage-110x55.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/8a25c272f3dc603d7dc1175522995618/liveagent-customer-service-homepage-485x243.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1762px) 100vw, 1762px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/9623b8a8dc8cd6f30e0d4f11b287e21b/liveagent-customer-service-homepage.png 1762w, https://www.liveagent.bg/wp/urlslab-download/5e41e2e8ca6311138827326db1958360/liveagent-customer-service-homepage-300x150.png 300w, https://www.liveagent.bg/wp/urlslab-download/49dc858e4bf15b844cec7929f573f044/liveagent-customer-service-homepage-1024x512.png 1024w, https://www.liveagent.bg/wp/urlslab-download/c029bcd8ff3359c29772848afbfc1c73/liveagent-customer-service-homepage-768x384.png 768w, https://www.liveagent.bg/wp/urlslab-download/075bf509bcf626435975cee50da61745/liveagent-customer-service-homepage-1536x768.png 1536w, https://www.liveagent.bg/wp/urlslab-download/c294f9edf413ac80b5251238730e9c1a/liveagent-customer-service-homepage-100x50.png 100w, https://www.liveagent.bg/wp/urlslab-download/4a560b010be627b1bf80098d235911c8/liveagent-customer-service-homepage-50x25.png 50w, https://www.liveagent.bg/wp/urlslab-download/dabb01cddb7ae2e8b23dec9fc1d53d7c/liveagent-customer-service-homepage-670x335.png 670w, https://www.liveagent.bg/wp/urlslab-download/d5d6c39374b13332e5813cc399c29c58/liveagent-customer-service-homepage-700x350.png 700w, https://www.liveagent.bg/wp/urlslab-download/5d2c7d9220cf9176c4d3e1b232da617a/liveagent-customer-service-homepage-185x93.png 185w, https://www.liveagent.bg/wp/urlslab-download/b6089a02ea8c43601cfa8b35307d7561/liveagent-customer-service-homepage-110x55.png 110w, https://www.liveagent.bg/wp/urlslab-download/d3bef4c88e20d16d737e9dfe80342a81/liveagent-customer-service-homepage-485x243.png 485w" urlslab-lazy="yes" sizes="(max-width: 1762px) 100vw, 1762px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/85b41a0e69ca17036b5873f234e55f5b/liveagent-customer-service-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1762" height="881" alt="Начална страница на LiveAgent - софтуер за електронна търговия на живо за обслужване на клиенти" class="wp-image-881484" data-src="https://www.liveagent.bg/wp/urlslab-download/9623b8a8dc8cd6f30e0d4f11b287e21b/liveagent-customer-service-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="35"></picture></figure> <p><a href="https://www.liveagent.ae/help-desk-software/" title="استكشف مجموعة مختارة من أفضل برامج مكتب المساعدة في السوق. اختر برنامج مكتب المساعدة المثالي لموقعك على الإنترنت وارفع خدمة العملاء إلى أعلى مستوياتها." hreflang="ar" onover-preload="1">LiveAgent</a> е многоканален хелп деск софтуер, който ви дава възможност да следите цялата комуникация с клиентите си на едно място. Универсланата входяща кутия на LiveAgent ви позволява да виждате и отговаряте на запитвания. Подобна на имейла ви, но по-умна, тя ще ви показва всички имейли, чатове, обаждания, запитвания във Facebook и Twitter, публикации във форума и предложения. Освен това, има множество гъвкави VoIP опции за връзка с телефонен номер.</p> <h4 class="wp-block-heading" id="recommended-for-small-medium-e-commerce-businesses">Препоръчва се за малки и средни бизнеси, както и за електронна търговия</h4> <p>LiveAgent може да е от ползва на всеки бизнес, който иска да предостави отлично клиентско обслужване, използвайки VoIP системи. Електронни магазини, от стартъпи до големи корпорации, ще се възползват от разнообразните VoIP фукции и функции за клиентско обслужваме, които LiveAgent предлага.</p> <h4 class="wp-block-heading" id="key-features">Ключови функционалности</h4> <p>LiveAgent се отличава от другите системи с това, че се интегрира лесно с над 60 VoIP достачици.</p> <h4 class="wp-block-heading" id="features-include">Функциите включват:</h4> <ul class="wp-block-list"> <li>Архивиране и съхранение</li> <li>Действия, предизвикани от събитие</li> <li>Запис при поискване</li> <li>Текстови, имейл, телефонни и видео комуникации</li> <li>HD гласови разговори с помощта на кодека opus</li> <li>Управление на кол център</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-20 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros">Предимства</h4> <ul class="wp-block-list"> <li>Чат на живо и решения за бюро за помощ в едно и също приложение</li> <li>Персонализируемите етикети и етикети приоритизират работните процеси</li> <li>Автоматизираните системи за билети улесняват проследяването на взаимодействията</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons">Недостатъци</h4> <ul class="wp-block-list"> <li>Добрите съобщения понякога могат да попаднат в папката за спам</li> <li>Няма отворено проследяване за имейли</li> </ul> </div> </div> </div> </div> <h4 class="wp-block-heading" id="price">Цена</h4> <p>LiveAgent предлага безплатна версия с органичена функционалност, както и 30-дневен безплатен тестов период. Различни ценови планове, от които да избирате, включително $15, $29 и $49 на месец с различни функции. Не се изисква кредитна карта за безплатния тест период на LiveAgent.</p> <h3 class="wp-block-heading" id="2-intermedia-unite">2. Intermedia Unite</h3> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/a143394a6f395274f913f2e55a7d195b/intermedia-unite-website.png.webp 1837w, https://www.liveagent.bg/wp/urlslab-download/e628936d1e407e116aab2c430505086c/intermedia-unite-website-300x142.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/63ce1a74b07607782739fccac20a14b1/intermedia-unite-website-1024x484.png.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/32c96f8eaaa1841ad650f68d29fee5bd/intermedia-unite-website-768x363.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/06a0c51c097297aa92581a35c6ef9d93/intermedia-unite-website-106x50.png.webp 106w, https://www.liveagent.bg/wp/urlslab-download/aa49a453f633a7bc62ca0d4da2746a70/intermedia-unite-website-53x25.png.webp 53w, https://www.liveagent.bg/wp/urlslab-download/53a37fb16c59e7ef31700e81d5a4d7b4/intermedia-unite-website-709x335.png.webp 709w, https://www.liveagent.bg/wp/urlslab-download/cfb1c7b3827a7d85473af31dd3480d3b/intermedia-unite-website-700x331.png.webp 700w, https://www.liveagent.bg/wp/urlslab-download/a017bfdfb9548a7c4a6e9fa0f5994a2d/intermedia-unite-website-185x87.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/35e5b445e54cb42fc1a5ce833be9146d/intermedia-unite-website-110x52.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/4f6fa9b6a252aa3146b7237e0fb85f74/intermedia-unite-website-485x229.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1837px) 100vw, 1837px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/eb04c6668092dc4e4e3b40f19e799ea4/intermedia-unite-website.png 1837w, https://www.liveagent.bg/wp/urlslab-download/afb92621711f038d39a70629b3a30ccc/intermedia-unite-website-300x142.png 300w, https://www.liveagent.bg/wp/urlslab-download/68e61797dc219a7d343f6543ac9e8ce0/intermedia-unite-website-1024x484.png 1024w, https://www.liveagent.bg/wp/urlslab-download/f0408a35b02364c081ecf9e40b3832a8/intermedia-unite-website-768x363.png 768w, https://www.liveagent.bg/wp/urlslab-download/afb3b3a87bcd3c41e624f39b56f8412c/intermedia-unite-website-106x50.png 106w, https://www.liveagent.bg/wp/urlslab-download/71928639dd40f97e623b1292f2babe85/intermedia-unite-website-53x25.png 53w, https://www.liveagent.bg/wp/urlslab-download/c5aceb8a1ca5412d9e567043e6658afb/intermedia-unite-website-709x335.png 709w, https://www.liveagent.bg/wp/urlslab-download/80b817a7d79622c39a822186894f9621/intermedia-unite-website-700x331.png 700w, https://www.liveagent.bg/wp/urlslab-download/bfc260124bf510139c5417b30f5d4714/intermedia-unite-website-185x87.png 185w, https://www.liveagent.bg/wp/urlslab-download/08d1e5f7f8aad9b73f00895f831b512e/intermedia-unite-website-110x52.png 110w, https://www.liveagent.bg/wp/urlslab-download/ce52806ea75370b51cdb99c4d944d398/intermedia-unite-website-485x229.png 485w" urlslab-lazy="yes" sizes="(max-width: 1837px) 100vw, 1837px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/a143394a6f395274f913f2e55a7d195b/intermedia-unite-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1837" height="868" alt="Intermedia Unite VoIP" class="wp-image-566235" data-src="https://www.liveagent.bg/wp/urlslab-download/eb04c6668092dc4e4e3b40f19e799ea4/intermedia-unite-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="36"></picture></figure> <p>Intermedia Unite предлага на потребителите надежден начин да се свързат с бизнес и личните си контакти чрез VoIP. Intermedia Unite предлага планове, които отговарят на конкретните нужди на бизнеса за една единствена телефонна линия или пък 20.</p> <h4 class="wp-block-heading" id="recommended-for-micro-businesses">Препоръчва се за микропредприятия</h4> <p>Intermedia Unite специализира в предлагането на VoIP функции за много малки или микро бизнеси с най-много 5 служители.</p> <h4 class="wp-block-heading" id="key-features">Ключови функционалности</h4> <p>Intermedia Unite се отличава от другите системи с вградените възможности за видео конферентна връзка, споделяне на екран и на файлове.</p> <h4 class="wp-block-heading" id="features-include">Функциите включват:</h4> <ul class="wp-block-list"> <li>IVR и разпознаване на глас</li> <li>Съвместна работа с множество потребители</li> <li>Споделяне на файлове</li> <li>Аудио и видео конференции</li> <li>Мобилен достъп</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-21 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-0">Предимства</h4> <ul class="wp-block-list"> <li>Полезна техническа поддръжка</li> <li>Лесно добавяне на нови служители към системата</li> <li>Изключителна хардуерна поддръжка на телефон и мек клиент</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-0">Недостатъци</h4> <ul class="wp-block-list"> <li>Внедряването на системата може да бъде трудно</li> <li>Последните обаждания не показват входящи или изходящи</li> <li>Поддръжката може да реагира бавно</li> </ul> </div> </div> </div> </div> <h4 class="wp-block-heading" id="price">Цена</h4> <p>Intermedia Unite предлага варианти за $27,99 и $32,99 на потребител на месец, като всяко ниво предлага различни функции.</p> <h3 class="wp-block-heading" id="3-ringcentral-mvp">3. KrispCall</h3> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/701fc3e2cbf97fd49803dbc6cebde57b/krispcall-homepage.png.webp 1600w, https://www.liveagent.bg/wp/urlslab-download/f566dc28ce83c328fb06a0818990e2b7/krispcall-homepage-300x158.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/23fbb1fb53da478fa1eb0608d6271a34/krispcall-homepage-1024x538.png.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/72d02786c97adf8704d09d873d836024/krispcall-homepage-768x403.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/72d3fb511497aa85808d10870f1c11de/krispcall-homepage-1536x806.png.webp 1536w, https://www.liveagent.bg/wp/urlslab-download/7deec41664bd8a74a7eacb38d76a907a/krispcall-homepage-95x50.png.webp 95w, https://www.liveagent.bg/wp/urlslab-download/b060239bc41e3f412b367199212879d0/krispcall-homepage-48x25.png.webp 48w, https://www.liveagent.bg/wp/urlslab-download/125e46591bf5ca3a1b99636eaf5bb679/krispcall-homepage-638x335.png.webp 638w, https://www.liveagent.bg/wp/urlslab-download/2c2726d18bb99c70a58cc838f4b0d212/krispcall-homepage-700x368.png.webp 700w, https://www.liveagent.bg/wp/urlslab-download/0ae63d848b110fc295ac2b98e85cb800/krispcall-homepage-185x97.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/5ad7f24ee25ae116e3a73abc7001e4e3/krispcall-homepage-110x58.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/2854cd59228c9b9afd80c8200ce9728e/krispcall-homepage-485x255.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1600px) 100vw, 1600px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/5a4ba9329852f4f1ea9f4e823d51e865/krispcall-homepage.png 1600w, https://www.liveagent.bg/wp/urlslab-download/61b81f8d5a5dcc2567e4ea8ebfb96446/krispcall-homepage-300x158.png 300w, https://www.liveagent.bg/wp/urlslab-download/e9159519457170a7a8eaa49220c4818c/krispcall-homepage-1024x538.png 1024w, https://www.liveagent.bg/wp/urlslab-download/60e7e86ce21f774adb830727c6e9ef3e/krispcall-homepage-768x403.png 768w, https://www.liveagent.bg/wp/urlslab-download/4738b4c0a7673a56add0b1d1a325ff77/krispcall-homepage-1536x806.png 1536w, https://www.liveagent.bg/wp/urlslab-download/20e5a29304e2d66415b1b4d811d3aad6/krispcall-homepage-95x50.png 95w, https://www.liveagent.bg/wp/urlslab-download/59afc3c01770bc6e264166067d4e7702/krispcall-homepage-48x25.png 48w, https://www.liveagent.bg/wp/urlslab-download/5cf8abf51bce1236400a59abeebd4764/krispcall-homepage-638x335.png 638w, https://www.liveagent.bg/wp/urlslab-download/9cf191240dad4df4004d7254f3a50d90/krispcall-homepage-700x368.png 700w, https://www.liveagent.bg/wp/urlslab-download/251c9a69e794b02418a94df418aff7a3/krispcall-homepage-185x97.png 185w, https://www.liveagent.bg/wp/urlslab-download/c9c7229659cabe07e824cd2fbb9ff380/krispcall-homepage-110x58.png 110w, https://www.liveagent.bg/wp/urlslab-download/571648fefa9c38de1636022d4a22914c/krispcall-homepage-485x255.png 485w" urlslab-lazy="yes" sizes="(max-width: 1600px) 100vw, 1600px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/701fc3e2cbf97fd49803dbc6cebde57b/krispcall-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1600" height="840" alt="Начална страница на KrispCall" class="wp-image-968528" data-src="https://www.liveagent.bg/wp/urlslab-download/5a4ba9329852f4f1ea9f4e823d51e865/krispcall-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="37"></picture></figure> <p><a href="https://krispcall.com/" title="A virtual cloud phone system with AI that offers reliable telephony service for modern business. Send and receive SMS and VoIP calls to international and local numbers, all from a single app." hreflang="en-US">KrispCall</a> is a cloud-based business phone system with features like call routing, CRM integration, and shared numbers for improved communication and scalability.</p> <h4 class="wp-block-heading" id="recommended-for-unlimited-extensions">Препоръчва се за неограничен брой вътрешни линии</h4> <p>KrispCall се препоръчва за фирми от всякакъв размер, които търсят цялостно и достъпно комуникационно решение за управление на обаждания, подобряване на обслужването на клиентите и рационализиране на екипното сътрудничество.</p> <h4 class="wp-block-heading" id="key-features">Ключови функционалности</h4> <p>KrispCall предлага унифицирано управление на разговори, виртуални телефонни номера, пренасочване на разговори, IVR системи, запис на разговори, анализ на разговори, транскрипция на гласова поща, екипно сътрудничество, CRM интеграция, пренасяне на номера, мобилни и десктоп приложения, всичко това на достъпни цени.</p> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-22 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-1">Предимства</h4> <ul class="wp-block-list"> <li>Спестяване на разходи</li> <li>Скабъл за растеж</li> <li>Подобрена комуникация</li> <li>Безпроблемна CRM комуникация</li> <li>Идеален за дистанционна работа</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-1">Недостатъци</h4> <ul class="wp-block-list"> <li>Ограничени интеграции с някои платформи</li> <li>Разчита на стабилен интернет</li> </ul> </div> </div> </div> </div> <h4 class="wp-block-heading" id="price">Цена</h4> <p>Ценообразуването на KrispCall зависи от броя на потребителите и необходимите функции, като плановете започват от $12 на потребител на месец, ако се таксуват годишно ($15 на месец за месечно таксуване). Те предлагат два основни абонаментни плана: <strong>Essential</strong> и <strong>Standard</strong> и персонализиран план <strong>Enterprise</strong>.</p> <h3 class="wp-block-heading" id="4-dialpad">4. Dialpad</h3> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/35cce0dfbdc8225635c601acffa75d68/dialpad-website.png.webp 1894w, https://www.liveagent.bg/wp/urlslab-download/81a51a338fae4824123054043f0dec8b/dialpad-website-300x136.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/b5c44009151d18d54bac7aa2b52b82ad/dialpad-website-1024x465.png.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/1854d7c66ae8eddea5686fe481a5b5e5/dialpad-website-768x349.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/54068f689ae8f8715e463b7032a50b02/dialpad-website-110x50.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/78138c1cb301b933e0c44fa664591f11/dialpad-website-55x25.png.webp 55w, https://www.liveagent.bg/wp/urlslab-download/655ccca53ec6df76ed85a0b77db2497a/dialpad-website-738x335.png.webp 738w, https://www.liveagent.bg/wp/urlslab-download/a59a2213fa2433a8f6b49f6e54a26af6/dialpad-website-700x318.png.webp 700w, https://www.liveagent.bg/wp/urlslab-download/b17a04e8354951fc9b849f7c3ecad26a/dialpad-website-185x84.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/babbc92669a19c98c5de5c3f7214e072/dialpad-website-485x220.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1894px) 100vw, 1894px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/8dc84cb851bc36d1c45d114f094b636f/dialpad-website.png 1894w, https://www.liveagent.bg/wp/urlslab-download/6a51f3260e8e822610a1d38e5cc5248f/dialpad-website-300x136.png 300w, https://www.liveagent.bg/wp/urlslab-download/8bd37d7a67f96af260ec641e25ff622a/dialpad-website-1024x465.png 1024w, https://www.liveagent.bg/wp/urlslab-download/627cd119e4717bc57d9c9c9a1468b3ba/dialpad-website-768x349.png 768w, https://www.liveagent.bg/wp/urlslab-download/2efa23696503d0e0ade6e3595f46f819/dialpad-website-110x50.png 110w, https://www.liveagent.bg/wp/urlslab-download/00aef638d30c53c79c859bd3d84fa410/dialpad-website-55x25.png 55w, https://www.liveagent.bg/wp/urlslab-download/ac03a3e8c7bc73527ae0a399ab52fbd1/dialpad-website-738x335.png 738w, https://www.liveagent.bg/wp/urlslab-download/375126f3577b8985dfdac6280a18687a/dialpad-website-700x318.png 700w, https://www.liveagent.bg/wp/urlslab-download/1ea143a65cb9630f3c7b8f47a06d7c76/dialpad-website-185x84.png 185w, https://www.liveagent.bg/wp/urlslab-download/00b603a21eebdc387d3d0ecf7df91842/dialpad-website-485x220.png 485w" urlslab-lazy="yes" sizes="(max-width: 1894px) 100vw, 1894px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/35cce0dfbdc8225635c601acffa75d68/dialpad-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1894" height="860" alt="" class="wp-image-566295" data-src="https://www.liveagent.bg/wp/urlslab-download/8dc84cb851bc36d1c45d114f094b636f/dialpad-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="38"></picture></figure> <p>Dialpad е телефонна система, базирана на облак, която ви дава възможност да получавате и правите обаждания от настолния или мобилния си телефон.</p> <h4 class="wp-block-heading" id="recommended-for-cloud-based-software">Препоръчва се заради софтуера, базиран на облак</h4> <p>Dialpad се препоръчва за бизнеси, търсещи софтуер, базиран на облак, за да използва VoIP услуги навсякъде.</p> <h4 class="wp-block-heading" id="key-features">Ключови функционалности</h4> <p>Dialpad се различава от другите софтуери с това, че дава възможност на всякакъв размер бизнеси да използват VoIP системи от разстояние.</p> <h4 class="wp-block-heading" id="features-include">Функциите включват:</h4> <ul class="wp-block-list"> <li>Транскрипция на гласова поща</li> <li>Маршрутизиране на клиента</li> <li>Пренасяне на номера</li> <li>Изходящ кол център</li> <li>Входящ кол център</li> <li>Управление на ефективността</li> <li>Отчитане и анализи</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-23 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-2">Предимства</h4> <ul class="wp-block-list"> <li>Проследява KPI</li> <li>Лесно внедряване на системата</li> <li>Лесни за актуализиране функции</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-2">Недостатъци</h4> <ul class="wp-block-list"> <li>Допълнителните такси се сумират</li> <li>Забавено известяване на мобилен телефон</li> <li>Минимален контрол на групите</li> </ul> </div> </div> </div> </div> <h4 class="wp-block-heading" id="price">Цена</h4> <p>Dialpad има 14-дневен безплатен тест период и три плана, които започват от $15, но трябва да се свържете с тях директно за оферта.</p> <h3 class="wp-block-heading" id="5-8x8-x-series">5. 8×8 X Series</h3> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/2315309d78e0be2ee263368c0e18a8f7/8x8-X-series-website.png.webp 1900w, https://www.liveagent.bg/wp/urlslab-download/a8d5432afd5b79a655eddbef8a35bd9a/8x8-X-series-website-300x122.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/cbd6da50a066cc346cca5c393634f1c6/8x8-X-series-website-1024x415.png.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/e73cb0ed2c40444056c7d8cebcd52da9/8x8-X-series-website-768x311.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/2402c40d3d0a5d565f6e01059589c9b0/8x8-X-series-website-123x50.png.webp 123w, https://www.liveagent.bg/wp/urlslab-download/4effce1e9062300b70db84befa520708/8x8-X-series-website-62x25.png.webp 62w, https://www.liveagent.bg/wp/urlslab-download/28cf1388109a471bcfa3be4989093326/8x8-X-series-website-827x335.png.webp 827w, https://www.liveagent.bg/wp/urlslab-download/ed76c865149a2a4cd82e329d63f477e0/8x8-X-series-website-700x284.png.webp 700w, https://www.liveagent.bg/wp/urlslab-download/74644ed62ddd9aff4bf39970302e037a/8x8-X-series-website-185x75.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/b9f2781234354c8c3d28c02f7268127d/8x8-X-series-website-110x45.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/e606354cd169437769e7c934013b4852/8x8-X-series-website-485x197.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1900px) 100vw, 1900px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/b8c3dfb9351b5f08a0aeea5694df0563/8x8-X-series-website.png 1900w, https://www.liveagent.bg/wp/urlslab-download/2f30c632b0d4e311d232d202d89374e6/8x8-X-series-website-300x122.png 300w, https://www.liveagent.bg/wp/urlslab-download/74ac2f276dd78edf4b015521e70065b4/8x8-X-series-website-1024x415.png 1024w, https://www.liveagent.bg/wp/urlslab-download/bb6ad50413b0b0a6cd54e084b7597175/8x8-X-series-website-768x311.png 768w, https://www.liveagent.bg/wp/urlslab-download/cffe63deb15ec9870fa9541dcc8d0b72/8x8-X-series-website-123x50.png 123w, https://www.liveagent.bg/wp/urlslab-download/bd1a2fb5021523b5889c914250ff7d93/8x8-X-series-website-62x25.png 62w, https://www.liveagent.bg/wp/urlslab-download/1f1713e9b7627df8faa1680ff100b210/8x8-X-series-website-827x335.png 827w, https://www.liveagent.bg/wp/urlslab-download/25fc935436c79ef51b49cc791b23d609/8x8-X-series-website-700x284.png 700w, https://www.liveagent.bg/wp/urlslab-download/383496fbb79a21bd9726a2c786c94554/8x8-X-series-website-185x75.png 185w, https://www.liveagent.bg/wp/urlslab-download/bc0d9b7cf24cc4daa7c56fc45db25f05/8x8-X-series-website-110x45.png 110w, https://www.liveagent.bg/wp/urlslab-download/e55c974d6bdced38f43ba6c8eb40cf7b/8x8-X-series-website-485x197.png 485w" urlslab-lazy="yes" sizes="(max-width: 1900px) 100vw, 1900px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/2315309d78e0be2ee263368c0e18a8f7/8x8-X-series-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1900" height="770" alt="VoIP доставчик 8x8 X series " class="wp-image-566327" data-src="https://www.liveagent.bg/wp/urlslab-download/b8c3dfb9351b5f08a0aeea5694df0563/8x8-X-series-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"></picture></figure> <p>VoIP телефоните 8×8 X Series са създадени, за да направят комуникацията на бизнеса ви по-ефективна и лесна за управление. Получавате X Series с готова конфигурация и разширени фукнции за интуитивно <a href="https://www.liveagent.bg/softuer-za-upravlenie-na-klientskoto-izjivyavane/" title="Софтуерът за клиентско изживяване играе ключова роля в събирането, подреждането и проследяването на обратната връзка от клиентите в съвременния бизнес." hreflang="bg-BG" onover-preload="1">клиентско изживяване</a>.</p> <h4 class="wp-block-heading" id="recommended-for-seamless-integration">Препоръчва се за безпроблемна интеграция</h4> <p>Интегрираните възможности за работа в мрежата на 8×8 X Series, в комбинация с голямото разнообразия от приложения в облака, гарантират, че ИТ мениджърите могат да осигурят на потребителите достъп до системите навсякъде и по всяко време.</p> <h4 class="wp-block-heading" id="key-features">Ключови функционалности</h4> <p>8×8 се отличава от станалите софтуери на пазара с безпроблемната си интеграция с бизнеса.</p> <h4 class="wp-block-heading" id="features-include">Функциите включват:</h4> <ul class="wp-block-list"> <li>Управление на контактите</li> <li>Разпознаване на присъствие</li> <li>Съвместна работа с множество потребители</li> <li>Управление на телемаркетинг</li> <li>Унифицирани комуникации</li> <li>Виртуален кол център</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-24 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-3">Предимства</h4> <ul class="wp-block-list"> <li>Има директен достъп до телефони</li> <li>Запис на разговори за управление на QA</li> <li>Всичко в едно решение</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-3">Недостатъци</h4> <ul class="wp-block-list"> <li>Възможни са грешки</li> <li>Звъни на телефона и компютъра едновременно</li> <li>Ограничени решения за факс</li> </ul> </div> </div> </div> </div> <h4 class="wp-block-heading" id="price">Цена</h4> <p>Цените на 8×8 X series започват от $10 на потребител на месец, но можете да се свържете директно с тях за оферта. Няма безплатен софтуер или безплатен тест период.</p> <h3 class="wp-block-heading" id="6-microsoft-365-business-voice">6. Microsoft 365 Business Voice</h3> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/a15d99520d658721be33a1780928be54/microsoft-365-voice.png.webp 1795w, https://www.liveagent.bg/wp/urlslab-download/ec939610560197aa8b715cea17151c10/microsoft-365-voice-300x140.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/9e6c9e7f8912242e5f821c79ea8b7a76/microsoft-365-voice-1024x479.png.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/5b1adcf4d437873063a0e0f849bb9c09/microsoft-365-voice-768x359.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/52adb99b001db60d548645c7793ce0c9/microsoft-365-voice-107x50.png.webp 107w, https://www.liveagent.bg/wp/urlslab-download/67fc62026e5bd2f4a8af3b2dad81784c/microsoft-365-voice-53x25.png.webp 53w, https://www.liveagent.bg/wp/urlslab-download/dc2195f67b026a4f9ac336ffcc8b4651/microsoft-365-voice-716x335.png.webp 716w, https://www.liveagent.bg/wp/urlslab-download/ebd69bd0551e18dce780fbb5150f19f9/microsoft-365-voice-700x328.png.webp 700w, https://www.liveagent.bg/wp/urlslab-download/07058ca2ccbd4ae10c45bf48b3ae54ec/microsoft-365-voice-185x87.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/21207b6957e9d14732eb15a2014fbeaa/microsoft-365-voice-110x51.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/4a05ca93a57e01be0913166aa5b2e0de/microsoft-365-voice-485x227.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1795px) 100vw, 1795px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/c462b8c7c433a40c8153c47abafeebd2/microsoft-365-voice.png 1795w, https://www.liveagent.bg/wp/urlslab-download/12aea89876d92555f0db3e9408c99e3c/microsoft-365-voice-300x140.png 300w, https://www.liveagent.bg/wp/urlslab-download/af8abfa5e47242f7c7d6ebce6cdc483d/microsoft-365-voice-1024x479.png 1024w, https://www.liveagent.bg/wp/urlslab-download/61b867ff12953e303e579249569fa791/microsoft-365-voice-768x359.png 768w, https://www.liveagent.bg/wp/urlslab-download/9b1fbc9f5c126625cc9fd3489fe2312f/microsoft-365-voice-107x50.png 107w, https://www.liveagent.bg/wp/urlslab-download/bfc5a025952efaa13691a9ba90c8ff74/microsoft-365-voice-53x25.png 53w, https://www.liveagent.bg/wp/urlslab-download/cdf8f26fc5fdb56aa92d2fbb8418fde9/microsoft-365-voice-716x335.png 716w, https://www.liveagent.bg/wp/urlslab-download/9d097b6362e787c5629674440029a1fa/microsoft-365-voice-700x328.png 700w, https://www.liveagent.bg/wp/urlslab-download/5e8600def8a592548fff833c375759e6/microsoft-365-voice-185x87.png 185w, https://www.liveagent.bg/wp/urlslab-download/7e4223d7092ee0711960c49b9e246756/microsoft-365-voice-110x51.png 110w, https://www.liveagent.bg/wp/urlslab-download/f1792b847c5710124a4e101a0e2b00f0/microsoft-365-voice-485x227.png 485w" urlslab-lazy="yes" sizes="(max-width: 1795px) 100vw, 1795px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/a15d99520d658721be33a1780928be54/microsoft-365-voice.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1795" height="840" alt="Уебсайтът на Microsoft 365 Business Voice" class="wp-image-566356" data-src="https://www.liveagent.bg/wp/urlslab-download/c462b8c7c433a40c8153c47abafeebd2/microsoft-365-voice.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="40"></picture></figure> <p>Microsoft 365 Business Voice combines комбинира разширени офис приложения с мощни инструменти като Skype for Business и Outlook с цел безпроблемна комуникация.</p> <h4 class="wp-block-heading" id="recommended-for-use-with-microsoft-products">Препоръчва се за употреба в комбинация с други продукти на Microsoft</h4> <p>Microsoft 365 Business Voice е VoIP телефонна система, таргетираща собственици на малки бизнеси и предприемачи, която предлага лесна интеграция с Microsoft Dynamics.</p> <h4 class="wp-block-heading" id="key-features">Ключови функционалности</h4> <p>Microsoft 365 Business Voice се отличава от останалите системи с множеството офис приложения.</p> <h4 class="wp-block-heading" id="features-include">Функциите включват:</h4> <ul class="wp-block-list"> <li>Мозъчна атака</li> <li>Управление на документи</li> <li>Видеоконферентна връзка</li> <li>Отчитане и анализи</li> <li>Генериране на документи</li> <li>Съвместна работа с множество потребители</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-25 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-4">Предимства</h4> <ul class="wp-block-list"> <li>Лесен за дистанционна работа</li> <li>Поддържа много устройства</li> <li>Множество инструменти за сътрудничество</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-4">Недостатъци</h4> <ul class="wp-block-list"> <li>Затворените проблеми могат да се отварят отново</li> <li>Характеристиките могат да бъдат объркващи</li> <li>Сложни функции</li> </ul> </div> </div> </div> </div> <p>Цена</p> <p>Има планове за $5, $10 и $15 на потребител на месец. Цената става по-ниска ако поемете едногодишен ангажимент. Има безплатен тест период, но не и безплатна версия на софтуера.</p> <h3 class="wp-block-heading" id="7-vonage-business">7. Vonage Business</h3> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/8e87e92853594ea2500e582f73f7fc1d/vonage-website.png.webp 1443w, https://www.liveagent.bg/wp/urlslab-download/67983f8d98b998e932532a54908b9729/vonage-website-300x152.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/303c89a141f1a1c2b910d38185efa637/vonage-website-1024x518.png.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/842d612fc41646f1ca3ffade7eb08ea2/vonage-website-768x389.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/fd12dee88038d0802b8d98b7419d1629/vonage-website-99x50.png.webp 99w, https://www.liveagent.bg/wp/urlslab-download/a68b603acb17a8e21a4fc214973a64c8/vonage-website-49x25.png.webp 49w, https://www.liveagent.bg/wp/urlslab-download/52d1fef1513ce1cf9818231a726fe87a/vonage-website-662x335.png.webp 662w, https://www.liveagent.bg/wp/urlslab-download/c8e6f867e8aca3b6faf87022680ebaa2/vonage-website-700x354.png.webp 700w, https://www.liveagent.bg/wp/urlslab-download/1c6f2b792f13d0c68930eb513f2cb22f/vonage-website-185x94.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/dac10f532de284712de9b4874f16b3cc/vonage-website-110x56.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/0e007d709995cd65446fad5a1de002ad/vonage-website-485x245.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1443px) 100vw, 1443px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/afdb8dc40888763da99d380f6f5ee814/vonage-website.png 1443w, https://www.liveagent.bg/wp/urlslab-download/e11f30b763914c77ab4fd830807d858a/vonage-website-300x152.png 300w, https://www.liveagent.bg/wp/urlslab-download/2479f7163be850c338033a626d746d5b/vonage-website-1024x518.png 1024w, https://www.liveagent.bg/wp/urlslab-download/e17dd7e8b308635edda3d073a5ffc30f/vonage-website-768x389.png 768w, https://www.liveagent.bg/wp/urlslab-download/7c5e57d37d820b15d00434e589b043a0/vonage-website-99x50.png 99w, https://www.liveagent.bg/wp/urlslab-download/a5fac8e6d9acac611c75acece38638c6/vonage-website-49x25.png 49w, https://www.liveagent.bg/wp/urlslab-download/090ca7377501d39139c5b4fa97c2e68f/vonage-website-662x335.png 662w, https://www.liveagent.bg/wp/urlslab-download/fc706cdd9ee5d6d71b9aa1d7fe16df24/vonage-website-700x354.png 700w, https://www.liveagent.bg/wp/urlslab-download/abd7e28150ad60ed5d5989b7e8e52805/vonage-website-185x94.png 185w, https://www.liveagent.bg/wp/urlslab-download/4ba45b3d83c1493936a3a8dc35ee8f9b/vonage-website-110x56.png 110w, https://www.liveagent.bg/wp/urlslab-download/e0d40a9cc5fdbc14270da71d95143432/vonage-website-485x245.png 485w" urlslab-lazy="yes" sizes="(max-width: 1443px) 100vw, 1443px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/8e87e92853594ea2500e582f73f7fc1d/vonage-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1443" height="730" alt="Доставчик Vonage VoIP" class="wp-image-566387" data-src="https://www.liveagent.bg/wp/urlslab-download/afdb8dc40888763da99d380f6f5ee814/vonage-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="41"></picture></figure> <p>Vonage Business е телефонна услуга от бизнес клас, която дава възможност на потребителите да правят и получават телефонни обаждания чрез интернет.</p> <h4 class="wp-block-heading" id="recommended-for-video-conferencing">Препоръчва се за видео конферентни връзки</h4> <p>Vonage Business е идеален за малки и средни предриятия, както и за колеми корпорации, които се нуждаят от софтуерно решение за видео конферектни връзки с различни инструменти.</p> <h4 class="wp-block-heading" id="key-features">Ключови функционалности</h4> <p>Vonage Business се отличава с възможностите си за блокиране на сървърни съобщения.</p> <h4 class="wp-block-heading" id="features-include">Функциите включват:</h4> <ul class="wp-block-list"> <li>Стрийминг на презентация</li> <li>Чат в реално време</li> <li>Отчитане и анализи</li> <li>Управление на кол център</li> <li>IVR и разпознаване на глас</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-26 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-5">Предимства</h4> <ul class="wp-block-list"> <li>Полезна поддръжка на клиенти</li> <li>Безболезнена настройка и употреба</li> <li>Надеждна връзка</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-5">Недостатъци</h4> <ul class="wp-block-list"> <li>Трудност при пренасяне на номера от предишната услуга</li> <li>Ограничена интеграция с приложения на трети страни</li> <li>Таблото не е интуитивно за използване</li> </ul> </div> </div> </div> </div> <h4 class="wp-block-heading" id="price">Цена</h4> <p>Има варианти за $14,99 и $39,99 на потребител на месец с допълнителни $0,03 на минута за <a href="https://www.liveagent.bg/software-za-izhodyashti-obazhdania/" title="Повишете продажбите си с LiveAgent, най-добрият софтуер за изходящи обаждания за 2023 година. Интегриран с вашата CRM система, той предлага 24/7 клиентско обслужване и безплатен 30-дневен тестов период без нужда от кредитна карта. Присъединете се към водещи компании като Airbus и Forbes и оптимизирайте комуникацията си с клиенти още днес!" hreflang="bg-BG" onover-preload="1">изходящи обаждания</a>, безплатен софтуер и безплатен тест период.</p> <p>Търсите ли си софтуер за клиентско обслужване, което се интегрира с Vonage? Не търсете повече, LiveAgent предлага безплатна <a href="https://www.liveagent.bg/?post_type=ms_integrations&p=308883" title="Отличното клиентско обслужване започва с по-добър хелп деск софтуер. Вижте предимствата на LiveAgent и започнете в рамките на 5 минути." hreflang="bg-BG" onover-preload="1">интеграция с Vonage</a>.</p> <h3 class="wp-block-heading" id="8-freshdesk-contact-center">8. Freshdesk Contact Center</h3> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/10d4be4857f5b08a56ce89139c5c8718/freshdesk-homepage.png.webp 1732w, https://www.liveagent.bg/wp/urlslab-download/1831b4a445b849096ecea8e1ac3bd2c6/freshdesk-homepage-300x155.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/c877c6e319a130e094f446e5333f6716/freshdesk-homepage-1024x527.png.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/3d0dfba203850a80624de9cadff716b6/freshdesk-homepage-768x396.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/b1d9736114ed6e11aa555d572a26cb01/freshdesk-homepage-97x50.png.webp 97w, https://www.liveagent.bg/wp/urlslab-download/632a82d4995b4500902a32566c3f1b3c/freshdesk-homepage-49x25.png.webp 49w, https://www.liveagent.bg/wp/urlslab-download/a686b7273b8aa8acd8b1b15b793f2baf/freshdesk-homepage-650x335.png.webp 650w, https://www.liveagent.bg/wp/urlslab-download/6c6c25e753f312e5c8a639c78a4435fe/freshdesk-homepage-700x361.png.webp 700w, https://www.liveagent.bg/wp/urlslab-download/a788a2469f8d3458177470f093b0747d/freshdesk-homepage-185x95.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/7f572d5a307ada88465f91e4e1b620fa/freshdesk-homepage-110x57.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/f2f19d4cb4f0e6ba7deb2debad6a693c/freshdesk-homepage-485x250.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1732px) 100vw, 1732px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/3a88ffddee4b7f0cf3d23def1e95170e/freshdesk-homepage.png 1732w, https://www.liveagent.bg/wp/urlslab-download/073217c822ec3c444aa8b34f09ffb0f0/freshdesk-homepage-300x155.png 300w, https://www.liveagent.bg/wp/urlslab-download/8b37f9caf8901d157917823281c29213/freshdesk-homepage-1024x527.png 1024w, https://www.liveagent.bg/wp/urlslab-download/f4fd18347ed4ea9fea19c9ff3a256d6a/freshdesk-homepage-768x396.png 768w, https://www.liveagent.bg/wp/urlslab-download/82d77356eae6d4c1f7d84aead3b85239/freshdesk-homepage-97x50.png 97w, https://www.liveagent.bg/wp/urlslab-download/3d95f3c8584fbe8519270ea1ceca22ad/freshdesk-homepage-49x25.png 49w, https://www.liveagent.bg/wp/urlslab-download/0b940862c88f589d8a4b4073b68e1bda/freshdesk-homepage-650x335.png 650w, https://www.liveagent.bg/wp/urlslab-download/8d71ea4688d23b1dc3e997b3b544f20c/freshdesk-homepage-700x361.png 700w, https://www.liveagent.bg/wp/urlslab-download/05126c19e32771d5a587f73406420c85/freshdesk-homepage-185x95.png 185w, https://www.liveagent.bg/wp/urlslab-download/02441c1e72118b926590a08ad541fc43/freshdesk-homepage-110x57.png 110w, https://www.liveagent.bg/wp/urlslab-download/3642ebf26655fd4a7ce9ca4a07e3d4d6/freshdesk-homepage-485x250.png 485w" urlslab-lazy="yes" sizes="(max-width: 1732px) 100vw, 1732px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/10d4be4857f5b08a56ce89139c5c8718/freshdesk-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1732" height="892" alt="Начална страница на Freshdesk" class="wp-image-559397" data-src="https://www.liveagent.bg/wp/urlslab-download/3a88ffddee4b7f0cf3d23def1e95170e/freshdesk-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42"></picture></figure> <p>Freshdesk превръща служителите ви в посланици на клиентите чрез интеграции със социални медии – Facebook, Twitter, Gmail, LinkedIn и други.</p> <h4 class="wp-block-heading" id="recommended-for-ngos">Препоръчва се за НПО</h4> <p>Freshdesk contact center управлява и улеснява телефонните разговори за НПО и финансовия сектор.</p> <h4 class="wp-block-heading" id="key-features">Ключови функционалности</h4> <p>Freshdesk contact center се отличава с възможностите си да управлява и улеснява работата в средни и големи предприятия.</p> <h4 class="wp-block-heading" id="features-include">Функциите включват:</h4> <ul class="wp-block-list"> <li>Виртуален кол център</li> <li>Отчитане и анализи</li> <li>Мониторинг на дейността на служителите</li> <li>Инструменти за сътрудничество</li> <li>Смесен кол център</li> <li>Транскрипция на гласова поща</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-27 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-6">Предимства</h4> <ul class="wp-block-list"> <li>Анализира седмичния обем на разговорите</li> <li>Наблюдавайте и проследявайте проблемите на клиента</li> <li>Лесна настройка</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-6">Недостатъци</h4> <ul class="wp-block-list"> <li>Всеки билет се пренасочва към мениджъра на акаунта</li> <li>Бавна реакция на обслужване на клиенти</li> <li>Потокът на повикванията не се регулира лесно</li> </ul> </div> </div> </div> </div> <h4 class="wp-block-heading" id="price">Цена</h4> <p>Няма безплатна версия, само опциите $15 и $39 на потребител на месец. Има също безплатен тестов период на системата</p> <h3 class="wp-block-heading" id="9-micloud-connect">9. MiCloud Connect</h3> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/59d182f66013c549e9432db29917a663/micloud-connect-website.png.webp 1720w, https://www.liveagent.bg/wp/urlslab-download/87ee0c219a31b29fff57cada2543e73f/micloud-connect-website-300x163.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/e08bc5442f5d5dba6c45d68868f69213/micloud-connect-website-1024x557.png.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/ddd0994a53f8a92c47f4877e6ef512f5/micloud-connect-website-768x417.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/c2dfeb6f814b75957c42e7845016b1ce/micloud-connect-website-92x50.png.webp 92w, https://www.liveagent.bg/wp/urlslab-download/4e4bda0da8c15837bd1130e7332cd16e/micloud-connect-website-46x25.png.webp 46w, https://www.liveagent.bg/wp/urlslab-download/de5f6e523092f83865bc823988302917/micloud-connect-website-616x335.png.webp 616w, https://www.liveagent.bg/wp/urlslab-download/27f5e95c373fbdb0280178c41c5a29a5/micloud-connect-website-700x381.png.webp 700w, https://www.liveagent.bg/wp/urlslab-download/0e7cfbb73053652aa1f681f45307fa2f/micloud-connect-website-185x101.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/2c278f5d4690d33b4bb749951fa81c25/micloud-connect-website-110x60.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/8a73d1c997b665c727f7e39727c36f2d/micloud-connect-website-485x264.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1720px) 100vw, 1720px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/257143636beaea36a7f914c04169a640/micloud-connect-website.png 1720w, https://www.liveagent.bg/wp/urlslab-download/372d70c8ff8b4803b125ad24c955b65d/micloud-connect-website-300x163.png 300w, https://www.liveagent.bg/wp/urlslab-download/2623c693acd392d4a8b1f9526984034f/micloud-connect-website-1024x557.png 1024w, https://www.liveagent.bg/wp/urlslab-download/4b7503dd5644ff6f5733963ce10f242b/micloud-connect-website-768x417.png 768w, https://www.liveagent.bg/wp/urlslab-download/88abd1e9371ff2e970c0438391c24566/micloud-connect-website-92x50.png 92w, https://www.liveagent.bg/wp/urlslab-download/c414fb3ad7efa92815a0a547e8912ff2/micloud-connect-website-46x25.png 46w, https://www.liveagent.bg/wp/urlslab-download/c68c57a66bcfb5ca0ba443408c9bf67a/micloud-connect-website-616x335.png 616w, https://www.liveagent.bg/wp/urlslab-download/e93d4befb6e205d4adbe76ac8f414445/micloud-connect-website-700x381.png 700w, https://www.liveagent.bg/wp/urlslab-download/5c35114737b15a24481b25aecfdce0ea/micloud-connect-website-185x101.png 185w, https://www.liveagent.bg/wp/urlslab-download/099cd3a1aea8b7ebca5ec8845e84059d/micloud-connect-website-110x60.png 110w, https://www.liveagent.bg/wp/urlslab-download/9f32b0d4ee700faaf08ca3634e70346f/micloud-connect-website-485x264.png 485w" urlslab-lazy="yes" sizes="(max-width: 1720px) 100vw, 1720px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/59d182f66013c549e9432db29917a663/micloud-connect-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1720" height="935" alt="Уебсайт на доставчика MiCloud Connect" class="wp-image-566449" data-src="https://www.liveagent.bg/wp/urlslab-download/257143636beaea36a7f914c04169a640/micloud-connect-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"></picture></figure> <p>Целта на MiCloud Connect е да осигури една платформа за управление на запитвания за обслужване, VoIP услуги и лайв чатове. MiCloud Connect освен това предлага интеграция с телефон.</p> <h4 class="wp-block-heading" id="recommended-for-using-group-chat">Препоръчва се за използване на групов чат</h4> <p>MiCloud Connect е създаден за бизнеси с всякакви размери. Това е платформа за комуникация, която помага на екипите да комуникират чрез обаждания, групови чатове, конферентни разговори и други.</p> <h4 class="wp-block-heading" id="key-features">Ключови функционалности</h4> <p>MiCloud Connect се отличава с безпроблемната възможност за вътрешна комуникация между екипите и входящите обаждания.</p> <h4 class="wp-block-heading" id="features-include">Функциите включват:</h4> <ul class="wp-block-list"> <li>Предсказуем набиране</li> <li>Управление на кол център</li> <li>Интеграция на компютърна телефония</li> <li>Видеоконферентна връзка</li> <li>Управление на опашка</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-7">Предимства</h4> <ul class="wp-block-list"> <li>Добро решение за стари клиенти</li> <li>Лесни за конфигуриране телефони</li> <li>Гласова поща и имейл</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-7">Недостатъци</h4> <ul class="wp-block-list"> <li>Ненадеждна връзка</li> <li>Ограничена поддръжка на клиенти</li> <li>Не мога да слушам гласови съобщения на слушалка</li> </ul> </div> </div> </div> </div> <h4 class="wp-block-heading" id="price">Цена</h4> <p>MiCloud Connect не предлага безплатна версия на софтуера. Свържете се директно с тях за оферта.</p> <h3 class="wp-block-heading" id="10-ooma-office">10. Ooma Office</h3> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/4e2673070f7c8d045de9535ca09dbdda/ooma-office-website.png.webp 1835w, https://www.liveagent.bg/wp/urlslab-download/d4b35176a602994e84933fdbad46f375/ooma-office-website-300x152.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/4ce1175be595a8c1607ddf5e937d60a7/ooma-office-website-1024x520.png.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/82b6f82f033217468e6d4e3707fc09d6/ooma-office-website-768x390.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/8bc8d843fc12be5eeab3a07602c08111/ooma-office-website-98x50.png.webp 98w, https://www.liveagent.bg/wp/urlslab-download/62dcb111918244fdff66b5304a8ec34e/ooma-office-website-49x25.png.webp 49w, https://www.liveagent.bg/wp/urlslab-download/b52c7f1dfb7e58535c8b1a05c6f93538/ooma-office-website-660x335.png.webp 660w, https://www.liveagent.bg/wp/urlslab-download/99d6c31e2f40f0c5f167903a59063850/ooma-office-website-700x356.png.webp 700w, https://www.liveagent.bg/wp/urlslab-download/1b3ae2ede98afb2ff629ad2d9b5dbc6a/ooma-office-website-185x94.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/bb38a768fb3f0003054bc1c3067d08e0/ooma-office-website-110x56.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/158fc598dc378dcc38300bea7b42eb02/ooma-office-website-485x246.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1835px) 100vw, 1835px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/24e12ea8679dfcf27e357daa8e8b3aa8/ooma-office-website.png 1835w, https://www.liveagent.bg/wp/urlslab-download/38caafb1eb41b498dfb0b5a0d1fddc03/ooma-office-website-300x152.png 300w, https://www.liveagent.bg/wp/urlslab-download/98fc86719d0f666123e93670a9384589/ooma-office-website-1024x520.png 1024w, https://www.liveagent.bg/wp/urlslab-download/8ad2abf47b020a1139b68be99b1574c9/ooma-office-website-768x390.png 768w, https://www.liveagent.bg/wp/urlslab-download/a0949e88fbddf522349c95bd5ffc45b0/ooma-office-website-98x50.png 98w, https://www.liveagent.bg/wp/urlslab-download/bbcb10e7a897c642f95dacd3ca12f751/ooma-office-website-49x25.png 49w, https://www.liveagent.bg/wp/urlslab-download/49e4008c7f2dd78766c540709dc831e1/ooma-office-website-660x335.png 660w, https://www.liveagent.bg/wp/urlslab-download/dbeffc28f00ab82b2aaffd407dffc910/ooma-office-website-700x356.png 700w, https://www.liveagent.bg/wp/urlslab-download/d70bbb98227e079a57af59aea7b30071/ooma-office-website-185x94.png 185w, https://www.liveagent.bg/wp/urlslab-download/bf950e13d03a6024d81c56b50de64cd7/ooma-office-website-110x56.png 110w, https://www.liveagent.bg/wp/urlslab-download/091fec09a84904b20dd74d086e66b2b1/ooma-office-website-485x246.png 485w" urlslab-lazy="yes" sizes="(max-width: 1835px) 100vw, 1835px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/4e2673070f7c8d045de9535ca09dbdda/ooma-office-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1835" height="932" alt="Уебсайт на доставчик Ooma Office" class="wp-image-566478" data-src="https://www.liveagent.bg/wp/urlslab-download/24e12ea8679dfcf27e357daa8e8b3aa8/ooma-office-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"></picture></figure> <p>Ooma Office е телефонна система, базирана на облак, която обединява градски, междуградски и международни обаждания.</p> <h4 class="wp-block-heading" id="recommended-for-a-virtual-assistant">Препоръчва се за виртуален асистент</h4> <p>Ooma Office се препоръчва за хоум офис и по-малки бизнеси, защото виртуалният им асистент може да ви помага с ежедневните задачи.</p> <h4 class="wp-block-heading" id="key-features">Ключови функционалности</h4> <p>Ooma Office се препоръчва за хоум офис и по-малки бизнеси, защото виртуалният им асистент може да ви помага с ежедневните задачи.</p> <h4 class="wp-block-heading" id="features-include">Функциите включват:</h4> <ul class="wp-block-list"> <li>Унифицирани комуникации</li> <li>Управление на кол център</li> <li>SIP Trunking и PBX</li> <li>Автоматизиран придружител</li> <li>Транскрипция на гласова поща</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-29 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-8">Предимства</h4> <ul class="wp-block-list"> <li>Виртуален рецепционист</li> <li>Лесна настройка</li> <li>Лесна за прикриване клетка #</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-8">Недостатъци</h4> <ul class="wp-block-list"> <li>Функциите могат да бъдат трудни</li> <li>Ограничени материали за обучение</li> <li>Няма задържана музика</li> </ul> </div> </div> </div> </div> <h4 class="wp-block-heading" id="price">Цена</h4> <p>Ooma office струва $19,99 на месец и включва безплатен номер. Предлагат безплатен тестов период, но не и безплатна версия. Свържете се директно с тях за конкретна оферта.</p> <h3 class="wp-block-heading" id="11-line2">11. Line2</h3> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/170cf716fe241a6348a34ad8079f380f/line2-website.png.webp 1499w, https://www.liveagent.bg/wp/urlslab-download/6b7445a4ec20d0f433b8464967c882a7/line2-website-300x149.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/0ad3d368d7b68c0694f8b57dea2f2ad8/line2-website-1024x510.png.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/0c8801c9a227b4af73e59ff517ce73e3/line2-website-768x382.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/b4485563ce57a7dd38b3a4d7a3b493c1/line2-website-100x50.png.webp 100w, https://www.liveagent.bg/wp/urlslab-download/2883b20894d307153bf48ab1374ce74c/line2-website-50x25.png.webp 50w, https://www.liveagent.bg/wp/urlslab-download/5791b444ed5602836eef40f2bb7b4993/line2-website-673x335.png.webp 673w, https://www.liveagent.bg/wp/urlslab-download/6ed33f125db20a4ec6fd90277eda1470/line2-website-700x348.png.webp 700w, https://www.liveagent.bg/wp/urlslab-download/74b90aaae9f5e242cda9fada19fe0fab/line2-website-185x92.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/ee7b95fb832a669acd3441817d6cf2c9/line2-website-110x55.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/69ae88faf49f9bf701d9dffed88f83c7/line2-website-485x241.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1499px) 100vw, 1499px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/1f876f470a5256ba38ca192064f73c66/line2-website.png 1499w, https://www.liveagent.bg/wp/urlslab-download/b95611b936b22c41e6f070c43b5882a4/line2-website-300x149.png 300w, https://www.liveagent.bg/wp/urlslab-download/b7055c095f94a04a686ad5e1f193aaba/line2-website-1024x510.png 1024w, https://www.liveagent.bg/wp/urlslab-download/bb0a8d21e92710d92422c21ffb90149a/line2-website-768x382.png 768w, https://www.liveagent.bg/wp/urlslab-download/d986c4588ec7110ea4697ea1629a8b7a/line2-website-100x50.png 100w, https://www.liveagent.bg/wp/urlslab-download/ff26b0f93c3b9f8b2f82ab638f9e5025/line2-website-50x25.png 50w, https://www.liveagent.bg/wp/urlslab-download/01e467e145bc590e4927f1a50bd52f7d/line2-website-673x335.png 673w, https://www.liveagent.bg/wp/urlslab-download/4953da6dc0548c89c6453b8e642f87f2/line2-website-700x348.png 700w, https://www.liveagent.bg/wp/urlslab-download/dd95ef27ab7bce6b24f604ccdcbf64d3/line2-website-185x92.png 185w, https://www.liveagent.bg/wp/urlslab-download/b7fa3857526ecd78042f9410690bf9b9/line2-website-110x55.png 110w, https://www.liveagent.bg/wp/urlslab-download/7db0dcedca0578aea10488eecee309a0/line2-website-485x241.png 485w" urlslab-lazy="yes" sizes="(max-width: 1499px) 100vw, 1499px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/170cf716fe241a6348a34ad8079f380f/line2-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1499" height="746" alt="Уебсайт на доставчик Line2" class="wp-image-566507" data-src="https://www.liveagent.bg/wp/urlslab-download/1f876f470a5256ba38ca192064f73c66/line2-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="45"></picture></figure> <p>Line2 е VoIP телефонна услуга, която дава възможност на потребителите да се обаждат и изпращат текстови съобщения от мобилните си телефони без да използват минути от телефонния си план.</p> <h4 class="wp-block-heading" id="recommended-for-mobile-device-users">Препоръчва се за потребители на мобилни устройства</h4> <p>Line2 е VoIP телефонна услуга, която дава възможност на потребителите на се обаждат и да изпращат текстови съобщения без да използват минути от телефонния си план, което го прави перфектно решение за тези, които използват основно мобилни устройства.</p> <h4 class="wp-block-heading" id="key-features">Ключови функционалности</h4> <p>Line2 може да се инсталира във всяка интернет връзка и да се използва от всяко устройство, навсякъде по света.</p> <h4 class="wp-block-heading" id="features-include">Функциите включват:</h4> <ul class="wp-block-list"> <li>Виртуални разширения</li> <li>Групи за звънене</li> <li>Онлайн гласово предаване</li> <li>Съвместна работа с множество потребители</li> <li>Аудио и видео конференции</li> <li>Мобилен достъп</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-30 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-9">Предимства</h4> <ul class="wp-block-list"> <li>Функция за автоматичен придружител</li> <li>Международни разговори</li> <li>Добро качество на разговора</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-9">Недостатъци</h4> <ul class="wp-block-list"> <li>Няма конферентни разговори или резервни линии</li> <li>Няма опция за търсене</li> <li>Обажданията могат да прекъснат или да имат проблеми</li> </ul> </div> </div> </div> </div> <h4 class="wp-block-heading" id="price">Цена</h4> <p>Line2 има месечни планове по $14,99, $19,99 и 24,99 на потребител. Можете да получите два месеца безплатно с годишен план.</p> <h3 class="wp-block-heading" id="12-nextiva">12. Nextiva</h3> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/59906094147dc40f047dba070e65a428/nextiva-website.png.webp 1558w, https://www.liveagent.bg/wp/urlslab-download/23b58463b84e718c17888253dd87a7fb/nextiva-website-300x166.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/8fce5aa40b2ce5466a1ce3519d34b14d/nextiva-website-1024x566.png.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/f31b527a5e8563ee83a0cb5a1cd44515/nextiva-website-768x424.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/6789e1ef44a1d96563898349faea353d/nextiva-website-90x50.png.webp 90w, https://www.liveagent.bg/wp/urlslab-download/2337e2a09b5dd7421cfc8488a2fa31a8/nextiva-website-45x25.png.webp 45w, https://www.liveagent.bg/wp/urlslab-download/32fed50e121abd734724014e2311b030/nextiva-website-606x335.png.webp 606w, https://www.liveagent.bg/wp/urlslab-download/8f122319157d52cad70d2f030098d9ea/nextiva-website-700x387.png.webp 700w, https://www.liveagent.bg/wp/urlslab-download/75982b3abe962a9d53234008019b8e17/nextiva-website-185x102.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/75beb25237cb02bb7b1e84ad3512f08d/nextiva-website-110x61.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/6212971755c39fe77e831c27ee3030d5/nextiva-website-485x268.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1558px) 100vw, 1558px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/28b50b2c6b811837a1b72841385d00c8/nextiva-website.png 1558w, https://www.liveagent.bg/wp/urlslab-download/ee1e3965cc77a61f56b3e24a66019f36/nextiva-website-300x166.png 300w, https://www.liveagent.bg/wp/urlslab-download/b3315c682c84a77e5168813fcb75a928/nextiva-website-1024x566.png 1024w, https://www.liveagent.bg/wp/urlslab-download/41c2a39252f87700ea02e1bf36274b96/nextiva-website-768x424.png 768w, https://www.liveagent.bg/wp/urlslab-download/0c6b42f314d2d935a28a58b26d675e1e/nextiva-website-90x50.png 90w, https://www.liveagent.bg/wp/urlslab-download/96a0059eaf9e3b7331fe7d95d04f4525/nextiva-website-45x25.png 45w, https://www.liveagent.bg/wp/urlslab-download/cd980b553fdbc32738aeabd0d887992c/nextiva-website-606x335.png 606w, https://www.liveagent.bg/wp/urlslab-download/dddb2bcb7a7d65091777f11b92c4d001/nextiva-website-700x387.png 700w, https://www.liveagent.bg/wp/urlslab-download/1eba2c9f28926782d3a55b2c1a76873b/nextiva-website-185x102.png 185w, https://www.liveagent.bg/wp/urlslab-download/e0e3d7102c62c744f47372fdd9569aa8/nextiva-website-110x61.png 110w, https://www.liveagent.bg/wp/urlslab-download/f43cbcec41478dc5f0ca5346373bff68/nextiva-website-485x268.png 485w" urlslab-lazy="yes" sizes="(max-width: 1558px) 100vw, 1558px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/59906094147dc40f047dba070e65a428/nextiva-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1558" height="861" alt="Уебсайт на Nextiva" class="wp-image-566536" data-src="https://www.liveagent.bg/wp/urlslab-download/28b50b2c6b811837a1b72841385d00c8/nextiva-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="46"></picture></figure> <p>Чрез VoIP технологията на Nextiva потребителите могат да правят и получават телефонни обаждания, използвайки интернет връзка вместо стандартна телефонна линия.</p> <h4 class="wp-block-heading" id="recommended-for-1-10-employees">Препоръчва се за 1-10 служители</h4> <p>Повечето потребители на Nextiva са малки и средни компании, включително местни бизнеси с между 1 и 10 потребители на място. Nextiva обслужва повече от 30 държави на шест континента.</p> <h4 class="wp-block-heading" id="key-features">Ключови функционалности</h4> <p>Nextiva е уникален с това, че набляга на VoIP услуги за iOS и Android устройства</p> <h4 class="wp-block-heading" id="features-include">Функциите включват:</h4> <ul class="wp-block-list"> <li>Чат в реално време</li> <li>Мобилен достъп</li> <li>Интеграции на трети страни</li> <li>Мониторинг на жалби</li> <li>Двупосочно аудио и видео</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-31 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-10">Предимства</h4> <ul class="wp-block-list"> <li>Надеждни и качествени телефонни връзки</li> <li>Бързи VoIP връзки</li> <li>Всичко в едно решение</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-10">Недостатъци</h4> <ul class="wp-block-list"> <li>Труден процес на включване</li> <li>Софтуерът може да се сблъска</li> <li>Изисква се достатъчно обучение</li> </ul> </div> </div> </div> </div> <h4 class="wp-block-heading" id="price">Цена</h4> <p>Nextiva Предлага варианти за $18,95, $22,95 и $57,95. Има безплатен тестов период на VoIP системата им.</p> <h3 class="wp-block-heading" id="13-gotoconnect">13. GoToConnect</h3> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/3946abf5fde1bff59af74c828d17edeb/gotoconnect-website.jpg.webp 1685w, https://www.liveagent.bg/wp/urlslab-download/cb371295975a99afcaf9fc9c6a0a8f7c/gotoconnect-website-300x155.jpg.webp 300w, https://www.liveagent.bg/wp/urlslab-download/ccac7178306609280869a8c31e3f9ee8/gotoconnect-website-1024x531.jpg.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/9c5d2e3ac4ae346edbf2b125cadb4b96/gotoconnect-website-768x398.jpg.webp 768w, https://www.liveagent.bg/wp/urlslab-download/63d3d50a3bf36b7f0d727f1e5031517d/gotoconnect-website-97x50.jpg.webp 97w, https://www.liveagent.bg/wp/urlslab-download/f02d096ec26c26bce8ccdf3a00cd0f58/gotoconnect-website-48x25.jpg.webp 48w, https://www.liveagent.bg/wp/urlslab-download/6deb9877e624f3b86f98fa8ecf543dd4/gotoconnect-website-647x335.jpg.webp 647w, https://www.liveagent.bg/wp/urlslab-download/fbe10cfdf71ee32b8c1f8a890f85bd35/gotoconnect-website-700x363.jpg.webp 700w, https://www.liveagent.bg/wp/urlslab-download/74b6a392a6d04e1d8eed1d057aeebd17/gotoconnect-website-185x96.jpg.webp 185w, https://www.liveagent.bg/wp/urlslab-download/42154f5b07f9a632f1a27072cb9a77cb/gotoconnect-website-110x57.jpg.webp 110w, https://www.liveagent.bg/wp/urlslab-download/fb694f9f037851e7b9a25545e15d3c4e/gotoconnect-website-485x251.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1685px) 100vw, 1685px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/e9d052b881510dafdaf57930733051e4/gotoconnect-website.jpg 1685w, https://www.liveagent.bg/wp/urlslab-download/c7905db18c22bebe8e56f56ad06b3728/gotoconnect-website-300x155.jpg 300w, https://www.liveagent.bg/wp/urlslab-download/d5537a30aa746d34977563d138af2daf/gotoconnect-website-1024x531.jpg 1024w, https://www.liveagent.bg/wp/urlslab-download/44a5092577dcb14217ac2e14efd5e8c8/gotoconnect-website-768x398.jpg 768w, https://www.liveagent.bg/wp/urlslab-download/ecf1cc22040be0ace74b5f56840f6abd/gotoconnect-website-97x50.jpg 97w, https://www.liveagent.bg/wp/urlslab-download/30532438540dbb1c17c2cb2561cb75e6/gotoconnect-website-48x25.jpg 48w, https://www.liveagent.bg/wp/urlslab-download/5291e1808f9c755adb3ab758b9cd27d1/gotoconnect-website-647x335.jpg 647w, https://www.liveagent.bg/wp/urlslab-download/3ed5829099e618a11c4d6056a2adf414/gotoconnect-website-700x363.jpg 700w, https://www.liveagent.bg/wp/urlslab-download/26c9b121f021e005ff1547b537a889bd/gotoconnect-website-185x96.jpg 185w, https://www.liveagent.bg/wp/urlslab-download/2131a101c9ee58a0ae89b18a743508c2/gotoconnect-website-110x57.jpg 110w, https://www.liveagent.bg/wp/urlslab-download/3faff9fde26c4656362766bdf04492ee/gotoconnect-website-485x251.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 1685px) 100vw, 1685px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/3946abf5fde1bff59af74c828d17edeb/gotoconnect-website.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1685" height="873" alt="Уебсайт на доставчик GoTo Connect" class="wp-image-566565" data-src="https://www.liveagent.bg/wp/urlslab-download/e9d052b881510dafdaf57930733051e4/gotoconnect-website.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="47"></picture></figure> <p>С GoToConnect, IP-PBX и SIP, сървърите могат да правят обаждане към всеи друг хост или потребител по света, използвайки VoIP услугите им.</p> <h4 class="wp-block-heading" id="recommended-for-multi-site-use">Препоръчва се за употреба на множество локации</h4> <p>GoToConnect е телефонна система за малките и средни бизнеси и работи добре с компании с множество локации с по до 100 човека на локация.</p> <h4 class="wp-block-heading" id="key-features">Ключови функционалности</h4> <p>GoToConnect се различава от останалите доставчици заради “върховните” си услуги за виртуален PBX.</p> <h4 class="wp-block-heading" id="features-include">Функциите включват:</h4> <ul class="wp-block-list"> <li>Проследяване на часовата зона</li> <li>Отдалечен достъп и контрол</li> <li>Управление на задачите</li> <li>Входящ кол център</li> <li>Изходящ кол център</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-32 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-11">Предимства</h4> <ul class="wp-block-list"> <li>Може да се използва със или без стационарни телефони</li> <li>Добро качество на разговора</li> <li>Функции за споделяне на екрана</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-11">Недостатъци</h4> <ul class="wp-block-list"> <li>Онлайн порталът може да бъде объркващ</li> <li>Системата може да се сблъска при влизане</li> <li>Дълъг процес на адаптиране</li> </ul> </div> </div> </div> </div> <h4 class="wp-block-heading" id="price">Цена</h4> <p>GoToConnect предлага базова, стандартна и премиум версия, но трябва да се свържете с тях за оферта.</p> <h3 class="wp-block-heading" id="14-grasshopper">14. Grasshopper</h3> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/ed7ff6271b34cf72f24f8ef146b311fb/grasshopper-website.png.webp 1888w, https://www.liveagent.bg/wp/urlslab-download/35463a9bfb2262b6b86dbfcb141e6864/grasshopper-website-300x148.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/75f294b1fc64c50efe397bad3ba4e52c/grasshopper-website-1024x507.png.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/436c9742aed759feed2c1b6fb7e16100/grasshopper-website-768x380.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/88531abd6e61ad65cbede2d1d441a179/grasshopper-website-101x50.png.webp 101w, https://www.liveagent.bg/wp/urlslab-download/7a78b1f10ba81f4c080b7dff6152019b/grasshopper-website-51x25.png.webp 51w, https://www.liveagent.bg/wp/urlslab-download/b259b242005058048cd8ef8a6f50dc79/grasshopper-website-677x335.png.webp 677w, https://www.liveagent.bg/wp/urlslab-download/b2bcab96c46305a258bc889c3bd0b27f/grasshopper-website-700x346.png.webp 700w, https://www.liveagent.bg/wp/urlslab-download/7e17605a6a6e213e1b30dceca41ea5a9/grasshopper-website-185x92.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/d50aa94693c067c64200daa27df80e0d/grasshopper-website-110x54.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/692b6c6552e5c82cf496428ac72d3dd9/grasshopper-website-485x240.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1888px) 100vw, 1888px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/2601ed16215b4efae139aafe5c3a5bc3/grasshopper-website.png 1888w, https://www.liveagent.bg/wp/urlslab-download/fc22d32891490ec7e6d2eee40933c180/grasshopper-website-300x148.png 300w, https://www.liveagent.bg/wp/urlslab-download/f5d2e73a8f4e48957b83dc3cdeca890f/grasshopper-website-1024x507.png 1024w, https://www.liveagent.bg/wp/urlslab-download/48f6c79cdcd4fc0bb5b7db54df9fe6ad/grasshopper-website-768x380.png 768w, https://www.liveagent.bg/wp/urlslab-download/22d55aad869f31fe7459f969cefc12ce/grasshopper-website-101x50.png 101w, https://www.liveagent.bg/wp/urlslab-download/7b0b4dce5f9d2f219dfc42a0ae205664/grasshopper-website-51x25.png 51w, https://www.liveagent.bg/wp/urlslab-download/1b0c2d5d1e5fb038a4cdafdaca8c1379/grasshopper-website-677x335.png 677w, https://www.liveagent.bg/wp/urlslab-download/103f26d86e79f70f0c4dd265b6563efc/grasshopper-website-700x346.png 700w, https://www.liveagent.bg/wp/urlslab-download/3fd7417af8fb5dd78df48c1228262285/grasshopper-website-185x92.png 185w, https://www.liveagent.bg/wp/urlslab-download/678964fe887b51525f61bff1a0157528/grasshopper-website-110x54.png 110w, https://www.liveagent.bg/wp/urlslab-download/c4f05592d49fd43a9758b8c61e6fb3fe/grasshopper-website-485x240.png 485w" urlslab-lazy="yes" sizes="(max-width: 1888px) 100vw, 1888px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/ed7ff6271b34cf72f24f8ef146b311fb/grasshopper-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1888" height="934" alt="Уебсайт на VoIP доставчик Grasshopper" class="wp-image-566594" data-src="https://www.liveagent.bg/wp/urlslab-download/2601ed16215b4efae139aafe5c3a5bc3/grasshopper-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="48"></picture></figure> <p>Grasshopper предлага телефонен номер и софтуер, който ви дава възможност да правите и получавате обаждания от компютър или мобилно устройство.</p> <h4 class="wp-block-heading" id="recommended-for-self-employed-business-owners">Препоръчва се за самонаети собственици на бизнеси</h4> <p>Grasshopper се препоръчва за малки самостоятелни бизнеси, които искат да използват VoIP през компютър или мобилно устройство.</p> <h4 class="wp-block-heading" id="key-features">Ключови функционалности</h4> <p>Grasshopper няма месечни такси за използване на системата, за разлика от други доставчици.</p> <h4 class="wp-block-heading" id="features-include">Функциите включват:</h4> <ul class="wp-block-list"> <li>Виртуални разширения</li> <li>Отчитане и анализи</li> <li>Мобилни потребители</li> <li>Автоматичен придружител</li> <li>Управление на факс</li> </ul> <h4 class="wp-block-heading" id="price">Цена</h4> <p>Grasshopper предлага варианти за $26, $44 и $80, както и безплатнатен тестов период.</p> <h3 class="wp-block-heading" id="15-chasedata-ccaas">15. ChaseData CCaaS</h3> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/801604a877c30163953a98a929b55b58/chasedata-ccaas-website.jpg.webp 1896w, https://www.liveagent.bg/wp/urlslab-download/1fd98c459f0994a8798e6b5191accf67/chasedata-ccaas-website-300x138.jpg.webp 300w, https://www.liveagent.bg/wp/urlslab-download/0039703c29dd3940392571ad79766e74/chasedata-ccaas-website-1024x470.jpg.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/5ac77de01dab801c37c939a1688bf6c9/chasedata-ccaas-website-768x353.jpg.webp 768w, https://www.liveagent.bg/wp/urlslab-download/2dcf83892053b9b063ae2708af7d716c/chasedata-ccaas-website-109x50.jpg.webp 109w, https://www.liveagent.bg/wp/urlslab-download/c56e85a1d8c20ee3236403e47f3c3751/chasedata-ccaas-website-54x25.jpg.webp 54w, https://www.liveagent.bg/wp/urlslab-download/dbb05b396e7b6b174e8b346844433dbf/chasedata-ccaas-website-729x335.jpg.webp 729w, https://www.liveagent.bg/wp/urlslab-download/77ac361ca5263016600c9941014981ab/chasedata-ccaas-website-700x322.jpg.webp 700w, https://www.liveagent.bg/wp/urlslab-download/1259f2ed75fd25942d2ae84a97d0da6c/chasedata-ccaas-website-185x85.jpg.webp 185w, https://www.liveagent.bg/wp/urlslab-download/039be225e7f722e5d1d90fdf948bd227/chasedata-ccaas-website-110x51.jpg.webp 110w, https://www.liveagent.bg/wp/urlslab-download/91cb3ceac710bc6e51ebca3f073ac9b1/chasedata-ccaas-website-485x223.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1896px) 100vw, 1896px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/5bd2165d50d0a82c0f24ff04967042a0/chasedata-ccaas-website.jpg 1896w, https://www.liveagent.bg/wp/urlslab-download/5a4eb71fa862ea57907793c48694c3a0/chasedata-ccaas-website-300x138.jpg 300w, https://www.liveagent.bg/wp/urlslab-download/2773fe98b1d3f42f731160cad3f745f3/chasedata-ccaas-website-1024x470.jpg 1024w, https://www.liveagent.bg/wp/urlslab-download/1b54f219e84d787b6b7a9290da356663/chasedata-ccaas-website-768x353.jpg 768w, https://www.liveagent.bg/wp/urlslab-download/b094fe653ecd5685e456521a75447225/chasedata-ccaas-website-109x50.jpg 109w, https://www.liveagent.bg/wp/urlslab-download/153c7f9ff0298967cb4ff0ca3d86d959/chasedata-ccaas-website-54x25.jpg 54w, https://www.liveagent.bg/wp/urlslab-download/409a694d86be24a0f166bc30ca5cc485/chasedata-ccaas-website-729x335.jpg 729w, https://www.liveagent.bg/wp/urlslab-download/98f76af9c0450fb0a6fb67888aa9373c/chasedata-ccaas-website-700x322.jpg 700w, https://www.liveagent.bg/wp/urlslab-download/d2ad00500fafb3bc407e65165d0e03cf/chasedata-ccaas-website-185x85.jpg 185w, https://www.liveagent.bg/wp/urlslab-download/9dc9f041dcfb36d70b0b24ea7de42377/chasedata-ccaas-website-110x51.jpg 110w, https://www.liveagent.bg/wp/urlslab-download/978221c93058a6a6d98eafcec166b5c3/chasedata-ccaas-website-485x223.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 1896px) 100vw, 1896px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/801604a877c30163953a98a929b55b58/chasedata-ccaas-website.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1896" height="871" alt="Уебсайт на VoIP доставчик ChaseData CCaaS" class="wp-image-566747" data-src="https://www.liveagent.bg/wp/urlslab-download/5bd2165d50d0a82c0f24ff04967042a0/chasedata-ccaas-website.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="49"></picture></figure> <p>ChaseData предлага CCaaS телефонна система (Contact Center as a Service – услуга контактен център), базирана на облак, която дава на бизнеса ви унифицирани услуги.</p> <h4 class="wp-block-heading" id="recommended-for-startups">Препоръчва се за стартъпи</h4> <p>ChaseData CCaaS предлага осем уникални телефонни плана, които отговарят на нуждите на всяка организация, особено за стартъпи.</p> <h4 class="wp-block-heading" id="key-features">Ключови функционалности</h4> <p>ChaseData CCaaS предлага хостната услуга за интерактивна система за гласови отговори, която може да се стартира чрез СМС съобщения и това ги отличава от останалите системи.</p> <h4 class="wp-block-heading" id="features-include">Функциите включват:</h4> <ul class="wp-block-list"> <li>Управление на телемаркетинг</li> <li>Входящ кол център</li> <li>Изходящ кол център</li> <li>Съответствие с FCC</li> <li>Интеграция на компютърна телефония</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-33 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-12">Предимства</h4> <ul class="wp-block-list"> <li>Отчитане и автоматизация</li> <li>Бързо и организирано</li> <li>Добре изработен дайлер</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-12">Недостатъци</h4> <ul class="wp-block-list"> <li>Ограничено обучение</li> <li>Няма поддръжка за iOS</li> <li>Настройката отнема време</li> </ul> </div> </div> </div> </div> <h4 class="wp-block-heading" id="price">Цена</h4> <p>Предлага се безплатна тестова версия, както и планове за $89, $139 и $169 на потребител на месец.</p> <h3 class="wp-block-heading" id="16-cloudtalk">16. Cloudtalk</h3> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/2c5817a676f80f13af422ef672e5b1dc/cloudtalk-website.png.webp 1711w, https://www.liveagent.bg/wp/urlslab-download/5ddad7970ffa1eafaaf21a1925234b03/cloudtalk-website-300x153.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/cfde377d9f8ece7ea80ecec3e6d6c1d4/cloudtalk-website-1024x522.png.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/e4781f60f90f8142b103332968aabe83/cloudtalk-website-768x391.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/7c96b17ab6f325532013a4e6ebe8c3ab/cloudtalk-website-98x50.png.webp 98w, https://www.liveagent.bg/wp/urlslab-download/e6f87b6d1c9e2dc5aa1ec5eaa258cc81/cloudtalk-website-49x25.png.webp 49w, https://www.liveagent.bg/wp/urlslab-download/c8d0184cf1fbbef9fc2ef601eaf0582c/cloudtalk-website-657x335.png.webp 657w, https://www.liveagent.bg/wp/urlslab-download/53e7915918047a938cca31dafda40535/cloudtalk-website-700x357.png.webp 700w, https://www.liveagent.bg/wp/urlslab-download/08f5b2b153206a4f1e55967238194dfd/cloudtalk-website-185x94.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/6f39f6dc65887e11d3f7c4f6e7b4d08d/cloudtalk-website-110x56.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/5e90958fbeb4e52fa3fba6c7164fa98f/cloudtalk-website-485x247.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1711px) 100vw, 1711px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/d7ab94cc4104fd53c5a293bc5a60e4c5/cloudtalk-website.png 1711w, https://www.liveagent.bg/wp/urlslab-download/9eda78736a1bba7bdeeb0bcecdf36359/cloudtalk-website-300x153.png 300w, https://www.liveagent.bg/wp/urlslab-download/3dba8105058fbe86b52f7d46b4e6bb92/cloudtalk-website-1024x522.png 1024w, https://www.liveagent.bg/wp/urlslab-download/ecb08b931a89f483a9b2380f02989542/cloudtalk-website-768x391.png 768w, https://www.liveagent.bg/wp/urlslab-download/cb210f91c09e5e7b3dba39137355921e/cloudtalk-website-98x50.png 98w, https://www.liveagent.bg/wp/urlslab-download/819c7e80d5ee5a69fbb7c5fc5f12b264/cloudtalk-website-49x25.png 49w, https://www.liveagent.bg/wp/urlslab-download/a8e8d2a82b137dc4642884846e1cb68f/cloudtalk-website-657x335.png 657w, https://www.liveagent.bg/wp/urlslab-download/bfa8f4c61b3770437b2b4934731c28ca/cloudtalk-website-700x357.png 700w, https://www.liveagent.bg/wp/urlslab-download/51bbe5292fbad71cd6ca1a45da7573a9/cloudtalk-website-185x94.png 185w, https://www.liveagent.bg/wp/urlslab-download/cb73df0149ca7e28bf2e960afc8441eb/cloudtalk-website-110x56.png 110w, https://www.liveagent.bg/wp/urlslab-download/54b3fa9830ebb4400b8d4a9ff8bd0fb3/cloudtalk-website-485x247.png 485w" urlslab-lazy="yes" sizes="(max-width: 1711px) 100vw, 1711px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/2c5817a676f80f13af422ef672e5b1dc/cloudtalk-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1711" height="872" alt="Уебсайт на доставчикCloudtalk VoIP" class="wp-image-566623" data-src="https://www.liveagent.bg/wp/urlslab-download/d7ab94cc4104fd53c5a293bc5a60e4c5/cloudtalk-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="50"></picture></figure> <p>VoIP телефонната система Cloudtalk е телефонна/PBX услуга, базирана на облак с възможност за поддръжка на 500 служители.</p> <h4 class="wp-block-heading" id="recommended-for-trunking-features">Препоръчва се заради възможностите за канали</h4> <p>Използването на IP-PBX се препоръчва за всички потребители, които настройват канали и апаратура за конферентни обаждания. Cloudtalk улеснява работата на тези канали.</p> <h4 class="wp-block-heading" id="key-features">Ключови функционалности</h4> <p>Cloudtalk продава хостната PBX платформа за конферентни разговори в мобилно приложение, което може да свърже потребителите с множество стаи за конференция, за разлика от други доставчици.</p> <h4 class="wp-block-heading" id="features-include">Функциите включват:</h4> <ul class="wp-block-list"> <li>Запис при поискване</li> <li>Входящ кол център</li> <li>Изходящ кол център</li> <li>Мобилен достъп</li> <li>Отчитане и анализи</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-34 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-13">Предимства</h4> <ul class="wp-block-list"> <li>Качествени телефонни връзки</li> <li>Лесна адаптивност на системата</li> <li>IVR работи добре на уебсайт</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-13">Недостатъци</h4> <ul class="wp-block-list"> <li>Функциите не са много адаптивни</li> <li>Ограничена автоматизация</li> <li>Основно приложение с програмни грешки</li> </ul> </div> </div> </div> </div> <h4 class="wp-block-heading" id="price">Цена</h4> <p>Cloudtalk предлага безплатен тестов период и планове по $20, $30 и $40. Можете да се свържете директно с тях за оферта за други услуги.</p> <h3 class="wp-block-heading" id="17-voip-ms">17. Voip.ms</h3> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/68f7a607874995a3d77f1082a7b98cdc/voip-ms-website.png.webp 1737w, https://www.liveagent.bg/wp/urlslab-download/6f30b6a8d46ad2213a16c4f2b83d2bd4/voip-ms-website-300x155.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/565e73600df3a711e16ca41e1371f9c3/voip-ms-website-1024x529.png.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/5e4346d2e2f47e24230b85f0bd83eb26/voip-ms-website-768x397.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/735ade305116a84bab0f1e3e2f728af6/voip-ms-website-97x50.png.webp 97w, https://www.liveagent.bg/wp/urlslab-download/a0af04b950ee2f20dbbbbe4795cf8a7f/voip-ms-website-48x25.png.webp 48w, https://www.liveagent.bg/wp/urlslab-download/01de6cee57f10446d326053db74a8dc0/voip-ms-website-648x335.png.webp 648w, https://www.liveagent.bg/wp/urlslab-download/6e3fe36bb4a58889358e2f46bc548a71/voip-ms-website-700x362.png.webp 700w, https://www.liveagent.bg/wp/urlslab-download/c38b6698811363cfabc9ec109fb3201e/voip-ms-website-185x96.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/af25acd8ed85bebbce2173969aa42c74/voip-ms-website-110x57.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/47e691af4e4edded2ee1957faf393c5e/voip-ms-website-485x251.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1737px) 100vw, 1737px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/f921126594570eb2e80f8b8be6e36674/voip-ms-website.png 1737w, https://www.liveagent.bg/wp/urlslab-download/140db1e132573f0fe7f9d78fd2fe3396/voip-ms-website-300x155.png 300w, https://www.liveagent.bg/wp/urlslab-download/d8557d802fa016340b6d295a76856171/voip-ms-website-1024x529.png 1024w, https://www.liveagent.bg/wp/urlslab-download/9d3b1d257112cc27e3c9a9d2c0b34245/voip-ms-website-768x397.png 768w, https://www.liveagent.bg/wp/urlslab-download/bbc669476441fffee9f3394ac260ed28/voip-ms-website-97x50.png 97w, https://www.liveagent.bg/wp/urlslab-download/9b9dd1a52e8b7f44ac96df48e8820c7a/voip-ms-website-48x25.png 48w, https://www.liveagent.bg/wp/urlslab-download/ec8336482116817bc48b595e540481ff/voip-ms-website-648x335.png 648w, https://www.liveagent.bg/wp/urlslab-download/897c336bcb2fc63ef2029b9c5896f02b/voip-ms-website-700x362.png 700w, https://www.liveagent.bg/wp/urlslab-download/a59be815cc3478eea96e950ecd3df800/voip-ms-website-185x96.png 185w, https://www.liveagent.bg/wp/urlslab-download/bbe5704f02b90ebecf4ac1ed0e22cea1/voip-ms-website-110x57.png 110w, https://www.liveagent.bg/wp/urlslab-download/a616757e27f5ded03980c9a9652a45f0/voip-ms-website-485x251.png 485w" urlslab-lazy="yes" sizes="(max-width: 1737px) 100vw, 1737px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/68f7a607874995a3d77f1082a7b98cdc/voip-ms-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1737" height="898" alt="Уебсайт на доставчик VoIP.ms" class="wp-image-566652" data-src="https://www.liveagent.bg/wp/urlslab-download/f921126594570eb2e80f8b8be6e36674/voip-ms-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="51"></picture></figure> <p>VoIP.ms е безплатна VoIP услуга, която ви дава възможност да се обаждате на други хора по света безплатно или на много ниски цени.</p> <h4 class="wp-block-heading" id="recommended-for-basic-voip-service">Препоръчва се за базова VoIP услуга</h4> <p>VoIP.ms може да предложи основни възможности за обаждания за нуждите на малкия ви бизнес с доста ограничените си функции.</p> <h4 class="wp-block-heading" id="features-include">Функциите включват:</h4> <ul class="wp-block-list"> <li>Групи за звънене</li> <li>Видеоконферентна връзка</li> <li>Автоматично набиране</li> <li>Гласова поща</li> <li>Отчитане и анализи</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-35 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-14">Предимства</h4> <ul class="wp-block-list"> <li>Добро качество на звука</li> <li>Поддръжка на софтфон</li> <li>Модел на ценообразуване на минута</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-14">Недостатъци</h4> <ul class="wp-block-list"> <li>Прекратени или загубени повиквания</li> <li>Функциите могат да бъдат предизвикателство за използване</li> <li>Факс услугата е ненадеждна</li> </ul> </div> </div> </div> </div> <h4 class="wp-block-heading" id="price">Цена</h4> <p>VoIP.ms предлага различни цени за обаждания към САЩ, Канада и други страни. Предлаганите цени са $0,01 на минута или по-малко.</p> <h3 class="wp-block-heading" id="18-bandwidth">18. Bandwidth</h3> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/51775a0dff04ac8a2a30769f28e827b0/bandwidth-website.png.webp 1753w, https://www.liveagent.bg/wp/urlslab-download/0e03052a9b847047f9ffc4e3ffacf88c/bandwidth-website-300x136.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/ca6123e23537e68a7550f16d9bee4519/bandwidth-website-1024x466.png.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/23413a62de740e98db2c83e678098e8e/bandwidth-website-768x349.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/9e6522a41ab0588419010a8af3599031/bandwidth-website-110x50.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/1526941786e0fe94609ae1753836812f/bandwidth-website-55x25.png.webp 55w, https://www.liveagent.bg/wp/urlslab-download/e676b128fe507503f5d73408c2415dfb/bandwidth-website-737x335.png.webp 737w, https://www.liveagent.bg/wp/urlslab-download/3628c094121e14470b4b187535211670/bandwidth-website-700x318.png.webp 700w, https://www.liveagent.bg/wp/urlslab-download/88fd02b1fa7643163ed9acbdcf0d5166/bandwidth-website-185x84.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/5d5e6cda0e6e41720eb6e61925a727cb/bandwidth-website-485x221.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1753px) 100vw, 1753px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/e1bd27b8711b719c7c641be08153941b/bandwidth-website.png 1753w, https://www.liveagent.bg/wp/urlslab-download/81c014cee7e00547860ac5df4e6f1b0d/bandwidth-website-300x136.png 300w, https://www.liveagent.bg/wp/urlslab-download/ab527884c3cad79c1743b559ed759cfb/bandwidth-website-1024x466.png 1024w, https://www.liveagent.bg/wp/urlslab-download/5836924f1e20b01cf20b8ca5750b0e5a/bandwidth-website-768x349.png 768w, https://www.liveagent.bg/wp/urlslab-download/9f4545e86efb809f10403159c472d3a7/bandwidth-website-110x50.png 110w, https://www.liveagent.bg/wp/urlslab-download/9e246bf91e2c7af11425e32975701fc1/bandwidth-website-55x25.png 55w, https://www.liveagent.bg/wp/urlslab-download/9308a5213de4d04e25c0142dd8df9381/bandwidth-website-737x335.png 737w, https://www.liveagent.bg/wp/urlslab-download/7e76d0b5b9daa42de592e2c62115a58b/bandwidth-website-700x318.png 700w, https://www.liveagent.bg/wp/urlslab-download/fd37d247abf468171cac7aa6c1c93312/bandwidth-website-185x84.png 185w, https://www.liveagent.bg/wp/urlslab-download/c73bc05466ee6a368b0cf8ccb28e6bea/bandwidth-website-485x221.png 485w" urlslab-lazy="yes" sizes="(max-width: 1753px) 100vw, 1753px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/51775a0dff04ac8a2a30769f28e827b0/bandwidth-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1753" height="797" alt="Уебсайт на VoIP доставчик Bandwidth" class="wp-image-566687" data-src="https://www.liveagent.bg/wp/urlslab-download/e1bd27b8711b719c7c641be08153941b/bandwidth-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="52"></picture></figure> <p>VoIP телефонната система Bandwidth е достъпен вариант за бизнеса, който може лесно да се впише във всеки бюджет.</p> <h4 class="wp-block-heading" id="recommended-for-improved-telcom-features">Препоръчва се за подобряване на телекомуникационни функции</h4> <p>API-я на Bandwidth улеснява вграждането на обаждания, съобщения и достъп до спешни номера в софтуер и приложения.</p> <h4 class="wp-block-heading" id="key-features">Ключови функционалности</h4> <p>Виртуалната телефонна система VoIP.ms се отличава с употребата на API за вграждане на услугите си в други софтуери.</p> <h4 class="wp-block-heading" id="features-include">Функциите включват:</h4> <ul class="wp-block-list"> <li>Чат и съобщения</li> <li>API дизайн</li> <li>SIP транкинг</li> <li>Транскрипция на гласова поща</li> <li>IVR и разпознаване на глас</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-36 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-15">Предимства</h4> <ul class="wp-block-list"> <li>Просто пренасяне на #s</li> <li>Лесни за намиране телефони</li> <li>По-ниски ставки</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-15">Недостатъци</h4> <ul class="wp-block-list"> <li>Липса на функции</li> <li>Таблото може да бъде сложно</li> <li>Може да липсва отговор на критични проблеми</li> </ul> </div> </div> </div> </div> <h4 class="wp-block-heading" id="price">Цена</h4> <p>Bandwidth предлага API за гласови обаждания и API за съобщения на цени на минута и на 100 символа. Има безплатна версия и безплатен тестов период.</p> <h3 class="wp-block-heading" id="19-ringover">19. Ringover</h3> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/d399433c6f467315fc0deec6ebeb2c96/ringover-website.png.webp 1747w, https://www.liveagent.bg/wp/urlslab-download/46e13109c0ec88eb47bc4ddc987f7234/ringover-website-300x140.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/30eee7050072a6bbaefc7beb6b0df80d/ringover-website-1024x478.png.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/d3602f3707d3e39e0929d2dc71cca2cd/ringover-website-768x358.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/fe3c8b1f3e7fb697cd500f568f1107c5/ringover-website-107x50.png.webp 107w, https://www.liveagent.bg/wp/urlslab-download/3a37d96c231ba9b032d85a64282c81ad/ringover-website-54x25.png.webp 54w, https://www.liveagent.bg/wp/urlslab-download/cb2803af3857c5f9bad416d6f9ddbacb/ringover-website-718x335.png.webp 718w, https://www.liveagent.bg/wp/urlslab-download/a43eab83a9795e8dc0e52d16bbaec07f/ringover-website-700x327.png.webp 700w, https://www.liveagent.bg/wp/urlslab-download/383903cb77e678a53aa93ffbb4558119/ringover-website-185x86.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/cb5d8b196515020948529360aa467b30/ringover-website-110x51.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/dad8c381147d4dfc9e2b590de6328355/ringover-website-485x226.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1747px) 100vw, 1747px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/1031fc2420f968207bd7d79d744832ee/ringover-website.png 1747w, https://www.liveagent.bg/wp/urlslab-download/804b41044df797e6b6a85725875fcfd7/ringover-website-300x140.png 300w, https://www.liveagent.bg/wp/urlslab-download/667292f524d3dc50884af7f679a384cb/ringover-website-1024x478.png 1024w, https://www.liveagent.bg/wp/urlslab-download/a44218e40d18ccadd1d7838c45ded47e/ringover-website-768x358.png 768w, https://www.liveagent.bg/wp/urlslab-download/056b22af50db894bc687b9267a02528f/ringover-website-107x50.png 107w, https://www.liveagent.bg/wp/urlslab-download/bac098ade42b0b686e9e895946deaab0/ringover-website-54x25.png 54w, https://www.liveagent.bg/wp/urlslab-download/a19f61d13607da0fd1e90ebdcacb06c1/ringover-website-718x335.png 718w, https://www.liveagent.bg/wp/urlslab-download/c5e9afd5d48a49791d4199f142a8c201/ringover-website-700x327.png 700w, https://www.liveagent.bg/wp/urlslab-download/b5825e34bbd91aafe9442a86fffc403e/ringover-website-185x86.png 185w, https://www.liveagent.bg/wp/urlslab-download/0f811310723d25ca7609172ccecbe1ce/ringover-website-110x51.png 110w, https://www.liveagent.bg/wp/urlslab-download/8fd0cb304ac65600f557ebebbeaa1d99/ringover-website-485x226.png 485w" urlslab-lazy="yes" sizes="(max-width: 1747px) 100vw, 1747px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/d399433c6f467315fc0deec6ebeb2c96/ringover-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1747" height="815" alt="Уебсайт на VoIP доставчик Ringover" class="wp-image-566717" data-src="https://www.liveagent.bg/wp/urlslab-download/1031fc2420f968207bd7d79d744832ee/ringover-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="53"></picture></figure> <p>VoIP телефонната система Ringover е създадена, за да даде възможност на бизнесите и потребителите да се възползват от последните интернет технологии без да похарчат цяло състояние за оборудване.</p> <h4 class="wp-block-heading" id="recommended-for-calls-in-europe">Препоръчва се за обаждания в Европа</h4> <p>Ringover управлява мрежата си чрез над 20 точки на присъствие в цяла Европа за по-добро качество на връзките.</p> <h4 class="wp-block-heading" id="key-features">Ключови функционалности</h4> <p>Ringover дава възможност VoIP телефоните да се прехвърлят към компютър или други устройства при технически затруднения, което го отличава от другите доставчици.</p> <h4 class="wp-block-heading" id="features-include">Функциите включват:</h4> <ul class="wp-block-list"> <li>Видео чат</li> <li>Текст в реч</li> <li>Запис на разговори</li> <li>Гласова поща</li> <li>Видеоконферентна връзка</li> <li>Дистанционна поддръжка</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-37 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-16">Предимства</h4> <ul class="wp-block-list"> <li>Може да се използва навсякъде</li> <li>Безплатни разговори във Великобритания и в чужбина</li> <li>100% уеб базиран</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-16">Недостатъци</h4> <ul class="wp-block-list"> <li>Забавяне на разговора</li> <li>Яснотата може да е недостатъчна при лош Wi-Fi</li> <li>Методите на плащане могат да бъдат сложни</li> </ul> </div> </div> </div> </div> <h3 class="wp-block-heading" id="20-skype-for-business">20. Skype for Business</h3> <figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/9f3b1eb9d7bfaaa8d7f76e23bea2a034/skype-for-business-website.png.webp 1890w, https://www.liveagent.bg/wp/urlslab-download/cdd3cb79640a75c7d3b9f70c53a074fc/skype-for-business-website-300x131.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/9e02f73cd332969aefc4fa04b6bb230b/skype-for-business-website-1024x449.png.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/9c8ae5a03d3b05bed5fbbb1decbedb0b/skype-for-business-website-768x336.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/8de543906c25933a4bfd305b943e0514/skype-for-business-website-114x50.png.webp 114w, https://www.liveagent.bg/wp/urlslab-download/a77ee83e2ab09b37ba9b83f9771156d7/skype-for-business-website-57x25.png.webp 57w, https://www.liveagent.bg/wp/urlslab-download/2f9c74a0a5088f60e73f20062298b067/skype-for-business-website-765x335.png.webp 765w, https://www.liveagent.bg/wp/urlslab-download/094dd5806f6d131b487128f8d8ba7c91/skype-for-business-website-700x307.png.webp 700w, https://www.liveagent.bg/wp/urlslab-download/c219837b58f717b54995a185fd183fe0/skype-for-business-website-185x81.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/5fffc59f643c545438d0c6393ab0e5ba/skype-for-business-website-110x48.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/d56d185b270a97047d8e083807e95c59/skype-for-business-website-485x212.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1890px) 100vw, 1890px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/d45dcd58238f2c0826abcb43c3c3fa54/skype-for-business-website.png 1890w, https://www.liveagent.bg/wp/urlslab-download/102a1c53d159de14810c0038d56fa42b/skype-for-business-website-300x131.png 300w, https://www.liveagent.bg/wp/urlslab-download/36440de97092306a395fab51ea3ab4e3/skype-for-business-website-1024x449.png 1024w, https://www.liveagent.bg/wp/urlslab-download/1d3df8de2565147d09c21684989c26e9/skype-for-business-website-768x336.png 768w, https://www.liveagent.bg/wp/urlslab-download/77845d00e61bc65bce6f7dee2f9bafaa/skype-for-business-website-114x50.png 114w, https://www.liveagent.bg/wp/urlslab-download/0b02284d7253882c1836fc11d576759e/skype-for-business-website-57x25.png 57w, https://www.liveagent.bg/wp/urlslab-download/fcdfe1d39269c195345bef7df3f23412/skype-for-business-website-765x335.png 765w, https://www.liveagent.bg/wp/urlslab-download/3db137a051eec74fef333f4de8326624/skype-for-business-website-700x307.png 700w, https://www.liveagent.bg/wp/urlslab-download/22d32ac7a492585b968b90193edbdec0/skype-for-business-website-185x81.png 185w, https://www.liveagent.bg/wp/urlslab-download/06b71dd79f034f24500266e47d085758/skype-for-business-website-110x48.png 110w, https://www.liveagent.bg/wp/urlslab-download/6b3987adc9321c8aacfa2c99072e2718/skype-for-business-website-485x212.png 485w" urlslab-lazy="yes" sizes="(max-width: 1890px) 100vw, 1890px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/9f3b1eb9d7bfaaa8d7f76e23bea2a034/skype-for-business-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1890" height="828" alt="Уебсайт на Skype for Business" class="wp-image-566776" data-src="https://www.liveagent.bg/wp/urlslab-download/d45dcd58238f2c0826abcb43c3c3fa54/skype-for-business-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="54"></picture></figure> <p>Skype for Business предоставя възможност за видео конферентни обаждания и обмяна на съобщения, които осигуряват висококачествена телефонна услуга.</p> <h4 class="wp-block-heading" id="recommended-for-hybrid-hosting">Препоръчва се за хибридно хостване</h4> <p>Skype for Business от Microsoft може да се инсталира в центрове за данни на място, в център за данни, хостнат на облак, или комбинация от двете.</p> <h4 class="wp-block-heading" id="key-features">Ключови функционалности</h4> <p>Skype for Business е различен от другите доставчици, защото предлага skype обаждания през телефоните ви.</p> <h4 class="wp-block-heading" id="features-include">Функциите включват:</h4> <ul class="wp-block-list"> <li>Видео разговори</li> <li>Интелигентни съобщения</li> <li>Споделяне на екрана</li> <li>Лични разговори</li> <li>Аудио разговори</li> <li>Запис на разговори</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-38 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-17">Предимства</h4> <ul class="wp-block-list"> <li>Функционалност за чат</li> <li>Групови функции</li> <li>Аудио и видео функции</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-17">Недостатъци</h4> <ul class="wp-block-list"> <li>Проблеми с качеството на разговорите</li> <li>Проблеми с интеграцията с конферентни зали</li> <li>Няма обслужване на клиенти</li> </ul> </div> </div> </div> </div> <div class="BlockDiscover BlockDiscover--support-portal" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/cta_new_bg.svg"> <p class="BlockDiscover__title">Haven't found the right solution yet?</p> <p class="BlockDiscover__text">LiveAgent may offer the best features for you too, so why not try it now?</p> <div class="BlockDiscover__buttons"> <a href="/testov-period/" class="Button Button--knockout" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"> <span>Try LiveAgent</span> </a> <a href="/demo/" class="Button Button--outline Button--outline__white" title="Искате ли да научите повече за LiveAgent? Поискайте безплатна демонстрация, за да научите повече за LiveAgent и как може да ви помогне да успеете." hreflang="bg-BG" onover-preload="1"> <span>Насрочете демонстрация</span> </a> </div> <div class="BlockDiscover__right__img" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/cta_new_chat.png"></div> </div> <h2 class="wp-block-heading" id="demo-version-of-a-voip-phone-system">Демо версия на VoIP телефонна система</h2> <p>Чрез демо версиите можете да пробвате VoIP системи и <a href="https://www.liveagent.bg/software-za-kontakten-centar/" title="Многоканалният софтуер за телефонна централа LiveAgent дава на сътрудниците ви възможността да осигурят персонализирано обслужване на клиентите ви. Вижте новостите в клиентското обслужване сега." hreflang="bg-BG" onover-preload="1">системи за телефонни централи</a> без задължения или санкции ако решите, че услугата не е подходяща за нуждите ви. Повечето компании предлагат <a href="https://www.liveagent.bg/demo/" title="Искате ли да научите повече за LiveAgent? Поискайте безплатна демонстрация, за да научите повече за LiveAgent и как може да ви помогне да успеете." hreflang="bg-BG" onover-preload="1">демо версиите</a> си безплатно. Така че потенциалните клиенти могат да пробват продукта им без да подписват договор или да плащат такси. Демо версиите също така улесняват клиентите при сравняването на различни оферти. В зависимост от системата, демо версиите не винаги предлагат всички налични функции.</p> <h3 class="wp-block-heading" id="advantages-of-trial-voip-phone-system-version">Предимства на тестовите версии на VoIP телефонните системи</h3> <p>Най-хубавото на безплатните версии е, че наистина са безплатни. Не се налага да плащате за услуги, които не използвате, и дори не плащате за системата преди да знаете дали тя покрива нуждите ви. По този начин можете да разберете коя работи най-добре за вас. Безплатната тестова версия може да се ползва за ограничено време или да е безплатна завинаги след като решите да изберете услугите на компанията сред всички, които сте пробвали.</p> <h2 class="wp-block-heading" id="conclusion">Заключение</h2> <p>Вашата VoIP телефонна система е жизнено важна част от бизнеса ви. Помага ви в ежедневната комуникация с клиенти, служители и доставчици. Надяваме се, че сме ви дали идея за 20-те най-добри VoIP телефонни системи и интеграции. Има някои отлични инструменти, които ще помогнат да бизнеса ви да се разраства и процъфтява, като същевременно ви спестяват пари от VoIP. Трябва да обмислите множество фактори, като хардуер, софтуер, платежни планове и настоящи нужди на бизнеса ви, за да изберете подходящия за вас VoIP софтуер.</p> <div class="Urlslab-Faq urlslab-skip-faq" itemscope="" itemtype="https://schema.org/FAQPage"><h2 id="h-frequently-asked-questions">Frequently Asked Questions</h2><ul class="Urlslab-Faq__items"><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name">What is a VoIP phone system?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>A VoIP phone system is a telephone system that uses voice over internet protocol to make and receive calls. This allows cheaper long-distance rates because all calls are routed through the internet instead of being carried by traditional methods. Since many people have broadband connections to the internet these days, this service has become very common due to its low cost compared to standard landline phones.</p></div></div></li><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-how-does-a-voip-phone-system-work">How does a VoIP phone system work?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>VoIP systems work by sending all spoken words into a microphone on a PC or laptop to a sound card with software attached. When a person speaks into their speakerphone or headset, their voice signal gets sent across the internet. With a mixture of other features, VoIP software can meet your business's phone needs.</p></div></div></li><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-what-are-the-reasons-for-using-a-voip-phone-system">What are the reasons for using a VoIP phone system?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>There are many reasons to use a VoIP phone system. Whether it's for business or personal use. Companies can benefit from the flexibility, affordability, and overall savings that come along with using a VoIP phone system through: Easier collaboration; Reduced costs; Information security; Reduced hardware needs and Multi-channel communications.</p></div></div></li><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-how-to-choose-the-best-voip-phone-system">How to choose the best VoIP phone system?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>Choosing a VoIP phone system is based on the business's infrastructure, the number of employees, and how often they work is a smart move. Smaller companies may not want or need complex systems. In comparison, larger companies might wish to have more advanced features for their phone systems. For many businesses, less expensive plans will do all that's necessary. It's essential to choose a solution based on your company's needs rather than price alone.</p></div></div></li><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-what-is-the-best-voip-phone-system">What is the best VoIP phone system?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>LiveAgent is one of the top help desk software with VoIP integrations available, according to Capterra and G2. It is straightforward to set up and doesn't require any on-site hardware or third-party connections.</p></div></div></li><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-the-benefits-of-using-a-voip-phone-system">The benefits of using a VoIP phone system?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>VoIP phone systems allow for lower costs than traditional telephone services. You can reduce international rates by using an IP-based system instead of the geographically limited public switched telephone network. VoIP phone systems offer low-cost benefits and other cost-saving features such as auto-attendants, voicemail transcription services, call recording options, and conference calling.</p></div></div></li><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-what-are-the-requirements-for-setting-up-a-voip-phone-system">What are the requirements for setting up a VoIP phone system?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>Each VoIP phone needs a built-in IP address that is compatible with the network. Internet access is required for proper communication with other phones on the system. Call control needs to be handled by a server application that supports web services communication, including SIP.</p></div></div></li><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-how-much-does-a-voip-phone-system-cost">How much does a VoIP phone system cost?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>The cost of a VoIP phone system is generally anywhere from $50 to $200 for a SIP phone. Additional factors such as the number of phones and licensing will also determine the cost of your VoIP phone system.</p></div></div></li></ul></div> <div class="BlogPost__share"> <p class="BlogPost__share__title">Сподетелете тази статия</p> <div class="BlogPost__share__items"> <div class="BlogPost__share__items__item"> <button data-permalink="https://www.liveagent.bg/blog/nai-dobri-voip-sistemi-i-integracii/" onclick="shareOnFacebook(this);" itemprop="sameAs" title="Споделете в Facebook"> <i class="fontello-facebook-f-brands"></i> </button> </div> <div class="BlogPost__share__items__item"> <button data-permalink="https://www.liveagent.bg/blog/nai-dobri-voip-sistemi-i-integracii/" onclick="shareOnTwitter(this);" itemprop="sameAs" title="Споделете в Twitter"> <i class="fontello-twitter-brands"></i> </button> </div> <div class="BlogPost__share__items__item"> <button data-permalink="https://www.liveagent.bg/blog/nai-dobri-voip-sistemi-i-integracii/" onclick="shareOnLinkedin(this);" itemprop="sameAs" title="Споделете в LinkedIn"> <i class="fontello-linkedin-in-brands"></i> </button> </div> </div> </div> <div class="BlogPost__author-box" itemprop="author" itemscope itemtype="http://schema.org/Person"> <div class="BlogPost__author-box__avatar"> <meta itemprop="image" content="https://secure.gravatar.com/avatar/93347e1115e00a672070bf07b5e381ac?s=96&r=g"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/f2bc6f9800ad89f0f881894bfb171614/93347e1115e00a672070bf07b5e381ac.png.webp 2x" urlslab-lazy="yes" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/76729c3b8e411e5844a2fe818cdc36ed/93347e1115e00a672070bf07b5e381ac.png 2x" urlslab-lazy="yes"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/542cf1b3c3d59559db7f6c2e5b2f7528/93347e1115e00a672070bf07b5e381ac.png.webp" urlslab-lazy="yes" type="image/webp"></source><img alt="Daniel Pison" class="avatar avatar-250 photo" height="250" width="250" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/5053419da0af797799fbd51fb52e5222/93347e1115e00a672070bf07b5e381ac.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="55"></picture> </div> <div class="BlogPost__author-box__content"> <p class="BlogPost__author-box__content__name" itemprop="name">Daniel Pison</p> <p class="BlogPost__author-box__content__description" itemprop="description">Daniel is responsible for the marketing and communication strategy at LiveAgent. He is a member of the inner product circle and company topmanagement. During his previous professional career, he held various managerial positions in the field of marketing and client communication. Daniel is one of the experts on AI and its integration into the customer service environment.</p> <div class="BlogPost__author-box__content__social"> <a href="https://www.linkedin.com/in/danielpison/" target="_blank" itemprop="sameAs url" rel="noopener nofollow" title=" Daniel Pison's Linkedin"> <i class="fontello-linkedin-in-brands"></i> </a> </div> <a href="https://www.liveagent.bg/author/daniel-pison/" itemprop="url" class="BlogPost__author-box__archive--button" title="Author - Daniel Pison" hreflang="bg-BG" onover-preload="1">More articles by Daniel Pison</a> </div> </div> <div class="Post__content__resources"> <div class="Post__sidebar__title h4">Свързани статии</div> <div class="SimilarSources"> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.bg/software-za-klientsko-obslujvane/" title="Софтуерът за клиентско обслужване комбинира многофункционална входяща кутия, лайв чат, телефонна централа и клиентски портал. 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Управлявайте комуникацията на всички канали в един интерфейс и подобрете връзките с клиентите си. Започнете безплатен тестов период и оптимизирайте обслужването си с лесно управление на запитвания и сътрудничество. Подходящ за бизнеса във всички отрасли.</p><a href="https://www.liveagent.bg/software-za-obsluzhvane-na-klienti/" title="LiveAgent е напълно оборудван софтуер за обслужване на клиенти, който използва тикетинг система , за да обедини всички Ваши процеси на обслужване." class="urlslab-rel-res-item-arrow" hreflang="bg-BG" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.bg/alternativa-na-sistemata-zopim/" title="Liveagent е програмен продукт за работа с клиенти с всички необходими функции, поддържащ всички канали за връзка, с надеждна тикет система и предлаган на повече от достъпна цена. Освен супер бързия чат на живо, Liveagent ви предлага и други безценни инструменти, над 175 функции и повече от 40 възможности за интеграция, с чиято помощ ще осигурите на клиентите си безупречно обслужване. Liveagent се предлага в три достъпни тарифни плана, които няма да натоварят бюджета ви." hreflang="bg-BG" onover-preload="1"><img alt="Liveagent е програмен продукт за работа с клиенти с всички необходими функции, поддържащ всички канали за връзка, с надеждна тикет система и предлаган на повече от достъпна цена. Освен супер бързия чат на живо, Liveagent ви предлага и други безценни инструменти, над 175 функции и повече от 40 възможности за интеграция, с чиято помощ ще осигурите на клиентите си безупречно обслужване. Liveagent се предлага в три достъпни тарифни плана, които няма да натоварят бюджета ви." data-src="https://assets.flowhunt.io/screenshots/d170c3afff8e0185/7f7011359ebf6b26/1728928814_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="59"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.bg/alternativa-na-sistemata-zopim/" title="Liveagent е програмен продукт за работа с клиенти с всички необходими функции, поддържащ всички канали за връзка, с надеждна тикет система и предлаган на повече от достъпна цена. Освен супер бързия чат на живо, Liveagent ви предлага и други безценни инструменти, над 175 функции и повече от 40 възможности за интеграция, с чиято помощ ще осигурите на клиентите си безупречно обслужване. Liveagent се предлага в три достъпни тарифни плана, които няма да натоварят бюджета ви." hreflang="bg-BG" onover-preload="1">Търсите алтернатива на системата Zopim?</a></p><p class="urlslab-rel-res-item-summary">Търсите алтернатива на Zopim? Изберете LiveAgent - най-бързият чат на живо с над 175 функции и 40 интеграции. Осигурете безупречно обслужване на клиентите си на достъпна цена. Започнете безплатния си тестов период още днес!</p><a href="https://www.liveagent.bg/alternativa-na-sistemata-zopim/" title="Liveagent е програмен продукт за работа с клиенти с всички необходими функции, поддържащ всички канали за връзка, с надеждна тикет система и предлаган на повече от достъпна цена. Освен супер бързия чат на живо, Liveagent ви предлага и други безценни инструменти, над 175 функции и повече от 40 възможности за интеграция, с чиято помощ ще осигурите на клиентите си безупречно обслужване. Liveagent се предлага в три достъпни тарифни плана, които няма да натоварят бюджета ви." class="urlslab-rel-res-item-arrow" hreflang="bg-BG" onover-preload="1"></a></div></div></div> </div> </div> </div> </div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/testov-period/" class="Button Button--full" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"> <span>Start 14-days free trial</span> </a> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--outline" title="Искате ли да научите повече за LiveAgent? Поискайте безплатна демонстрация, за да научите повече за LiveAgent и как може да ви помогне да успеете." hreflang="bg-BG" onover-preload="1"> <span>Насрочете демо</span> </a> </div> <ul class="GoodHands__logos flex"> <li class="GoodHands__logo"> <a href="/nagradi-i-sertifikati/" title="Capterra" hreflang="bg-BG" onover-preload="1"> <img alt="Capterra" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/logo-capterra.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="60"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/nagradi-i-sertifikati/" title="G2 Crowd" hreflang="bg-BG" onover-preload="1"> <img alt="G2 Crowd" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/logo_g2.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; 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Автоматизирайте процесите, предотвратете сблъсъци между служители и подобрете клиентското обслужване с помощта на разнообразни функции като оценяване на служителите, управление на работно време и лесно прикачване на файлове. Разширете възможностите си с LiveAgent!" hreflang="bg-BG" onover-preload="1">Функции</a></li> <li id="menu-item-743115"><a href="https://www.liveagent.bg/integracii/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="bg-BG" onover-preload="1">Интеграции</a></li> <li id="menu-item-399713"><a href="https://www.liveagent.bg/alternativi/" title="Доброто клиентско обслужване започва с по-добър help desk софтуер. Опитайте LiveAgent с 14-дневен безплатен тест период. 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Свържете се с нас и ние ще се свържем с вас с отговорите директно." hreflang="bg-BG" onover-preload="1">Поискай оферта</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-12 widget_nav_menu"><div class="Footer__top__column__title h5">За компанията</div><div class="menu-footer-top-company-bulgarian-container"><ul id="menu-footer-top-company-bulgarian" class="menu"><li id="menu-item-401355"><a href="https://www.liveagent.bg/za-nas/otnosno-liveagent/" title="Открийте как LiveAgent, първият help desk софтуер, трансформира клиентското обслужване с иновации и ефективност от 2004 г. насам. Присъединете се към над 150 милиона потребители и над 40 000 бизнеса, които се доверяват на нашия софтуер за отлично обслужване в реално време. 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