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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons 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Автоматизирайте процесите, предотвратете сблъсъци между служители и подобрете клиентското обслужване с помощта на разнообразни функции като оценяване на служителите, управление на работно време и лесно прикачване на файлове. Разширете възможностите си с LiveAgent!" hreflang="bg-BG">Продукт</a> <ul class="sub-menu"> <li id="menu-item-970820" class="icn-menu-help-desk menu-item menu-item-type-custom menu-item-object-custom menu-item-970820"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-help-desk"></use></svg><a href="https://www.liveagent.com/help-desk-software/" title="Explore a selection of the best help desk software on the market. Choose the ideal help desk software for your website and raise your customer service to the moon." hreflang="en-US" onover-preload="1">Menu Item<div class="menu-item-description">Многоканална платформа за клиентско обслужване</div></a></li> <li id="menu-item-730800" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page menu-item-730800"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-ticketing"></use></svg><a href="https://www.liveagent.bg/software-za-upravlenie-na-zapitvania/" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG" onover-preload="1">Запитвания<div class="menu-item-description">Усъвършенствана система за управление на запитвания</div></a></li> <li id="menu-item-348860" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-348860"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-live-chat"></use></svg><a href="https://www.liveagent.bg/live-chat-software/" title="Открийте топ 15 лайв чат софтуери за 2024 с LiveAgent и постигнете нови нива на клиентска ангажираност. Насладете се на безплатен тестов период без изискване за кредитна карта и се възползвайте от надеждно и бързо обслужване в реално време. Подобрете клиентското изживяване и увеличете лоялността на посетителите с иновативни функции и проактивни покани за чат. Започнете безплатно и повишете продуктивността на екипа си още днес!" hreflang="bg-BG" onover-preload="1">Лайв чат<div class="menu-item-description">Най-бързият лайв чат на пазара</div></a></li> </ul> </li> <li id="menu-item-348877" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348877"><a href="#" title="Открийте всички функционалности на LiveAgent, водещ многоканален help desk софтуер, създаден да оптимизира управлението на тикети и клиентските запитвания. Автоматизирайте процесите, предотвратете сблъсъци между служители и подобрете клиентското обслужване с помощта на разнообразни функции като оценяване на служителите, управление на работно време и лесно прикачване на файлове. Разширете възможностите си с LiveAgent!" hreflang="bg-BG">sub</a> <ul class="sub-menu"> <li id="menu-item-902429" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-902429"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#thumbsup"></use></svg><a href="https://www.liveagent.bg/software-za-klientsko-obsluzhvane-v-socialnite-medii/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="bg-BG" onover-preload="1">Социални медии<div class="menu-item-description">Отговаряйте на последователите си директно през LiveAgent</div></a></li> <li id="menu-item-730799" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-730799"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#phone"></use></svg><a href="https://www.liveagent.bg/software-za-kontakten-centar/" title="Многоканалният софтуер за телефонна централа LiveAgent дава на сътрудниците ви възможността да осигурят персонализирано обслужване на клиентите ви. Вижте новостите в клиентското обслужване сега." hreflang="bg-BG" onover-preload="1">Телефонна централа<div class="menu-item-description">Вграден софтуер за телефонна централа</div></a></li> <li id="menu-item-874247" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-874247"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#lightbulb"></use></svg><a href="https://www.liveagent.bg/softuer-za-baza-znaniya/" title="Открийте как софтуерът за база знания на LiveAgent подобрява самообслужването на клиентите! Насладете се на безплатен пробен период, гъвкави функции и напреднал инструмент за търсене. Подобрете клиентското изживяване с високо оценения софтуер за база знания." hreflang="bg-BG" onover-preload="1">База знания<div class="menu-item-description">Предложете възможности за самообслужване</div></a></li> </ul> </li> <li id="menu-item-348883" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348883"><a href="#" title="Открийте всички функционалности на LiveAgent, водещ многоканален help desk софтуер, създаден да оптимизира управлението на тикети и клиентските запитвания. Автоматизирайте процесите, предотвратете сблъсъци между служители и подобрете клиентското обслужване с помощта на разнообразни функции като оценяване на служителите, управление на работно време и лесно прикачване на файлове. Разширете възможностите си с LiveAgent!" hreflang="bg-BG">Използвайте за</a> <ul class="sub-menu"> <li id="menu-item-348845" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-348845"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-business-solutions"></use></svg><a href="https://www.liveagent.bg/biznes/" title="Liveagent е хелп деск софтуер, който се адаптира към нуждите на различните бизнес модели. Вижте как LiveAgent се вписва във вашата ниша. Образователни институции и НПО разчитат на LiveAgent." hreflang="bg-BG" onover-preload="1">Бизнес решения<div class="menu-item-description">Различни бизнеси, различни решения</div></a></li> <li id="menu-item-348861" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-348861"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#shop"></use></svg><a href="https://www.liveagent.bg/promishlenost/" title="Открийте как LiveAgent може да трансформира клиентското обслужване във вашата индустрия с безплатен 30-дневен пробен период. Независимо дали сте в здравеопазването или автомобилния сектор, нашият софтуер е ценно решение без такси за включване и 24/7 клиентска поддръжка. Подобрете взаимодействията с клиентите и намалете времето за отговор днес!" hreflang="bg-BG" onover-preload="1">Решения за различни отрасли<div class="menu-item-description">Адаптирайте LiveAgent според индустрията си</div></a></li> <li id="menu-item-730786" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-730786"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-use-cases"></use></svg><a href="https://www.liveagent.bg/istorii-na-uspeha/" title="Различни компании и услуги са представени в този текст, като включват хостинг услуги, блог платформа, електронен магазин и енергийна компания. 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Разширете възможностите си с LiveAgent!" hreflang="bg-BG">Интеграции</a> <ul class="sub-menu"> <li id="menu-item-951152" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951152"><a href="https://www.liveagent.bg/integracii/whatsapp/" title="LiveAgent предлага интеграция с WhatsApp, която позволява на потребителите лесно да отговарят на съобщения в WhatsApp от таблото си в LiveAgent." hreflang="bg-BG" onover-preload="1">WhatsApp</a></li> <li id="menu-item-730787" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730787"><a href="https://www.liveagent.bg/integracii/wordpress/" title="Вдигнете нивото на клиентското си обслужване на сайтовете си в WordPress. Интеграцията с WordPress на LiveAgent ви позволява да слагате бутон за чат на сайтовете си." hreflang="bg-BG" onover-preload="1">WordPress</a></li> <li id="menu-item-730788" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730788"><a href="https://www.liveagent.bg/integracii/prestashop/" title="Ако искате клиентите ви да се свързват по-бързо с вас, обмислете добавянето на бутон за лайв чат в Prestashop уебсайта си с нашата интеграция с LvieAgent." hreflang="bg-BG" onover-preload="1">Prestashop</a></li> <li id="menu-item-730793" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730793"><a href="https://www.liveagent.bg/integracii/magento/" title="Интегрирайте Магенто 2 с LiveAgent и подобрете работния си процес. Ще следите клиентските поръчки чрез запитванията и можете да използвате само една платформа." hreflang="bg-BG" onover-preload="1">Magento</a></li> <li id="menu-item-730790" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730790"><a href="https://www.liveagent.bg/integracii/shopify/" title="Ако искате клиентите ви да се свързват по-бързо с вас, обмислете интеграция на LiveAgent с Shopify. Тази интеграция ви позволява да настроите бутон за лайв чат в електронния си магазин." hreflang="bg-BG" onover-preload="1">Shopify</a></li> <li id="menu-item-730791" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730791"><a href="https://www.liveagent.bg/integracii/mailchimp/" title="Софтуерът за управление на запитвания може да върши толкова много допълнителни неща с интеграция с Mailchimp за LiveAgent. Интеграцията с Mailchimp ви позволява да управлявате контактите си през help desk-а си." hreflang="bg-BG" onover-preload="1">Mailchimp</a></li> <li id="menu-item-730798" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730798"><a href="https://www.liveagent.bg/integracii/pipedrive/" title="Следете новите си клиенти и сделки с интеграцията на PipeDrive в LiveAgent. С тази интеграция ще разполагате с всичката си информация в едно табло за управление за улесняване и оптимизиране на работния процес." hreflang="bg-BG" onover-preload="1">PipeDrive</a></li> <li id="menu-item-730792" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730792"><a href="https://www.liveagent.bg/integracii/slack/" title="Говорете си с колегите си по всяко време без да излизате от help desk приложението си. Интеграцията на LiveAgent със Slack ви доставя съобщемията, за да не ги изтървете." hreflang="bg-BG" onover-preload="1">Slack</a></li> <li id="menu-item-348886" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-348886"><a href="/integracii/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="bg-BG" onover-preload="1">Още интерграции</a></li> </ul> </li> </ul> </li> <li id="menu-item-348882" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348882"><a href="#" title="Открийте всички функционалности на LiveAgent, водещ многоканален help desk софтуер, създаден да оптимизира управлението на тикети и клиентските запитвания. Автоматизирайте процесите, предотвратете сблъсъци между служители и подобрете клиентското обслужване с помощта на разнообразни функции като оценяване на служителите, управление на работно време и лесно прикачване на файлове. Разширете възможностите си с LiveAgent!" hreflang="bg-BG">Ресурси</a> <ul class="sub-menu"> <li id="menu-item-348888" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348888"><a href="#" title="Открийте всички функционалности на LiveAgent, водещ многоканален help desk софтуер, създаден да оптимизира управлението на тикети и клиентските запитвания. Автоматизирайте процесите, предотвратете сблъсъци между служители и подобрете клиентското обслужване с помощта на разнообразни функции като оценяване на служителите, управление на работно време и лесно прикачване на файлове. Разширете възможностите си с LiveAgent!" hreflang="bg-BG">Научете повече</a> <ul class="sub-menu"> <li id="menu-item-730797" class="icn-graduation menu-item menu-item-type-post_type_archive menu-item-object-ms_academy menu-item-730797"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#graduation"></use></svg><a href="https://www.liveagent.bg/akademiya/" title="Добре дошли в Академията LiveAgent – единственият ресурс за клиентско обслужване, който някога ще ви трябва. Открийте всичко за комуникацията с клиенти, управление на тикети, клиентска психология и още. Научете как да избегнете лошото обслужване и вдъхновете се от експертни изказвания и стратегии. Посетете ни и подобрете обслужването си днес!" hreflang="bg-BG" onover-preload="1">Академия<div class="menu-item-description">Станете експерт в клиентското обслужване</div></a></li> <li id="menu-item-730796" class="icn-menu-templates menu-item menu-item-type-post_type_archive menu-item-object-ms_templates menu-item-730796"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-templates"></use></svg><a href="https://www.liveagent.bg/shabloni/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="bg-BG" onover-preload="1">Шаблони<div class="menu-item-description">Гъвкави шаблони за всякакви случаи</div></a></li> <li id="menu-item-886716" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-886716"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-checklists"></use></svg><a href="https://www.liveagent.bg/checklists/" title="Streamline your workflow and complete any task efficiently. 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Разширете възможностите си с LiveAgent!" hreflang="bg-BG">sub</a> <ul class="sub-menu"> <li id="menu-item-348957" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-348957"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#pencil"></use></svg><a href="https://www.liveagent.bg/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="bg-BG" onover-preload="1">Блог<div class="menu-item-description">Новини за клиентското обслужване и LiveAgent</div></a></li> <li id="menu-item-730795" class="icn-menu-glossary menu-item menu-item-type-post_type_archive menu-item-object-ms_glossary menu-item-730795"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-glossary"></use></svg><a href="https://www.liveagent.bg/klientsko-obslujvane-termini/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="bg-BG" onover-preload="1">Терминологичен речник<div class="menu-item-description">Научете термините в клиентското обслужване</div></a></li> <li id="menu-item-730794" class="icn-menu-directory menu-item menu-item-type-post_type_archive menu-item-object-ms_directory menu-item-730794"><svg class="icon icon-menu-directory"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-directory"></use></svg><a href="https://www.liveagent.bg/papka/" title="Намерете контактите на екипите за обслужване на клиенти на популярни компании като Apple, Adobe, и Disney в LiveAgent. Разгледайте нашия директория и лесно се свържете с нужната поддръжка." hreflang="bg-BG" onover-preload="1">Указател<div class="menu-item-description">Пълен списък с контактите на различни хелп дескове</div></a></li> </ul> </li> <li id="menu-item-348880" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348880"><a href="#" title="Открийте всички функционалности на LiveAgent, водещ многоканален help desk софтуер, създаден да оптимизира управлението на тикети и клиентските запитвания. Автоматизирайте процесите, предотвратете сблъсъци между служители и подобрете клиентското обслужване с помощта на разнообразни функции като оценяване на служителите, управление на работно време и лесно прикачване на файлове. Разширете възможностите си с LiveAgent!" hreflang="bg-BG">sub</a> <ul class="sub-menu"> <li id="menu-item-348915" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-348915"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-typing-test"></use></svg><a href="https://www.liveagent.bg/test-za-skorost-na-vavezhdane/" title="Изпробвайте уменията си за въвеждане с безплатния тест на LiveAgent. Научете скоростта си на писане за броени минути и се упражнявайте безплатно, за да я подобрите." hreflang="bg-BG" onover-preload="1">Тест за скорост на писане<div class="menu-item-description">Подобрете скоростта си на писане</div></a></li> <li id="menu-item-961717" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-961717"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-reviews"></use></svg><a href="https://www.liveagent.bg/reviews/" title="Reviews for software are crucial in determining the right fit for your needs. They can help you understand the features, functionality, and cost of the software, and even broaden your horizons and change your opinion. Good reviews are created by adjusting the software as you would use it in your daily work to guarantee relevance for readers." hreflang="bg-BG" onover-preload="1">Отзиви<div class="menu-item-description">Разгледайте отзивите за различни софтуери</div></a></li> <li id="menu-item-730811" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-730811"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Помощ<div class="menu-item-description">Статии с инструкции и упътвания</div></a></li> </ul> </li> <li id="menu-item-348890" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348890"><a href="#" title="Открийте всички функционалности на LiveAgent, водещ многоканален help desk софтуер, създаден да оптимизира управлението на тикети и клиентските запитвания. Автоматизирайте процесите, предотвратете сблъсъци между служители и подобрете клиентското обслужване с помощта на разнообразни функции като оценяване на служителите, управление на работно време и лесно прикачване на файлове. Разширете възможностите си с LiveAgent!" hreflang="bg-BG">За компанията</a> <ul class="sub-menu"> <li id="menu-item-348962" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-348962"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#heart"></use></svg><a href="https://www.liveagent.bg/za-nas/otnosno-liveagent/" title="Открийте как LiveAgent, първият help desk софтуер, трансформира клиентското обслужване с иновации и ефективност от 2004 г. насам. Присъединете се към над 150 милиона потребители и над 40 000 бизнеса, които се доверяват на нашия софтуер за отлично обслужване в реално време. Запишете се за безплатен 14-дневен пробен период и усетете разликата!" hreflang="bg-BG" onover-preload="1">За нас<div class="menu-item-description">Запознайте се с екипа зад продукта</div></a></li> <li id="menu-item-348934" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-348934"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#trophy"></use></svg><a href="https://www.liveagent.bg/nagradi-i-sertifikati/" title="Отличното клиентско обслужване започва с по-добър help desk софтуер. Цените започват от $15/месец. Започнете с 14-дневен тест период. Базиран на облак или на място." hreflang="bg-BG" onover-preload="1">Награди<div class="menu-item-description">Нашите награди и постижения</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-730812" class="menu-item menu-item-type-post_type_archive menu-item-object-ms_features current-menu-item menu-item-730812"><a href="https://www.liveagent.bg/funkcii/" aria-current="page" title="Открийте всички функционалности на LiveAgent, водещ многоканален help desk софтуер, създаден да оптимизира управлението на тикети и клиентските запитвания. Автоматизирайте процесите, предотвратете сблъсъци между служители и подобрете клиентското обслужване с помощта на разнообразни функции като оценяване на служителите, управление на работно време и лесно прикачване на файлове. Разширете възможностите си с LiveAgent!" hreflang="bg-BG">Функции</a></li> <li id="menu-item-803030" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803030"><a href="/ceni/" title="Explore LiveAgent's flexible pricing plans starting at just $9 per month. Whether you're a small, medium, or large business, we offer tailored solutions to enhance your customer support. Enjoy features like AI assistance, extensive integrations, and more, with a 14-day free trial. Visit now to find the perfect plan for your business needs!" hreflang="bg-BG" onover-preload="1">Цени</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/testov-period/" class="Button Button--full" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"> <span>Тествай безплатно</span> </a> <a href="/vhod/" class="Button Button--login" title="Влезте във Вашия LiveAgent профил и управлявайте клиентското си обслужване ефективно! Не разполагате с профил? Създайте го сега и започнете безплатния си тестов период без ангажименти. LiveAgent предлага иновативни решения за по-бърз растеж и подобрена обратна връзка от клиентите." hreflang="bg-BG" onover-preload="1"> <span>Влизане</span> <span class="tooltip">Влизане</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--outline" title="Искате ли да научите повече за LiveAgent? Поискайте безплатна демонстрация, за да научите повече за LiveAgent и как може да ви помогне да успеете." hreflang="bg-BG" onover-preload="1"> <span>Демо</span> </a> <a href="/testov-period/" class="Button Button--full" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"> <span>Тествай безплатно</span> </a> <a href="/vhod/" class="Button Button--login" title="Влезте във Вашия LiveAgent профил и управлявайте клиентското си обслужване ефективно! Не разполагате с профил? Създайте го сега и започнете безплатния си тестов период без ангажименти. LiveAgent предлага иновативни решения за по-бърз растеж и подобрена обратна връзка от клиентите." hreflang="bg-BG" onover-preload="1"> <span>Влизане</span> <span class="tooltip">Влизане</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-bg" lang="bg"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Европа</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Азия</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Средния Изток</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Америка</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Европа</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </span> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/funkce/" title="Objevte všechny funkce LiveAgent, komplexního vícekanálového softwaru pro správu tiketů, který zvyšuje efektivitu vašeho týmu. Od detekce kolize agentů po automatickou distribuci tiketů a hodnocení agentů – vše, co potřebujete pro optimalizaci zákaznické podpory, naleznete na jednom místě. Vstupte do světa efektivní podpory s LiveAgent!" hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/funktioner/" title="Oplev LiveAgents omfattende multikanals helpdesk-software med avancerede funktioner som billetadministration, agent-kollisionsdetektion, automatiseret billetfordeling og meget mere. Ideel til virksomheder af alle størrelser. Besøg nu for at optimere din kundesupport!" hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/funktionen/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/funktsioonid/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/herramientas/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/fonctions/" title="Découvrez LiveAgent, une solution d'assistance multicanal complète avec des fonctionnalités avancées pour la gestion des tickets, le chat en direct, la détection de collision des agents, le classement des agents et bien plus encore. Optimisez votre service client et améliorez la productivité grâce à des outils tels que les messages standardisés, les champs de contact personnalisés et l'automatisation de la distribution des tickets. Explorez toutes les caractéristiques qui rendent LiveAgent indispensable pour les entreprises de toutes tailles." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/charaktiristika/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/funkcionalnosti/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/caratteristiche/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/funkcijas/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/funkcijos/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/jellemzok/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/functies/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/funksjoner/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/funkcje/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/caracteristici/" title="Descoperiți caracteristicile cuprinzătoare ale LiveAgent, un program complex de birou de asistență multicanal. Gestionați eficient solicitările clienților cu funcții avansate precum sistem de ticketing, detectarea coliziunilor între agenți, jurnal de audit și distribuirea automată a tichetelor. Îmbunătățiți productivitatea cu mesaje planificate și organizați contactele și companiile cu ușurință. Explorați soluția completă pentru optimizarea serviciului de asistență." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/funkcii/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/funkcie/" title="Are you looking for a feature-rich help desk solution? 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.FilterMenu__desc,.compact-header__filter-label{margin-bottom:.714em;font-size:.875em;font-weight:600}}@media(max-width:415px){.compact-header__menu{margin-right:-20px}}@media(hover:hover){.compact-header__menu-items ul li a:hover{color:#050505;color:var(--font-color-dark);text-decoration:none}}.searchField{position:relative;margin:0 auto}.searchField .searchField__icon{width:1.125em;height:1.125em;position:absolute;left:1.25rem;top:50%;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%)}.searchField input[type=search]{background-color:var(--main-background);padding-left:4em;min-width:18rem;font-size:.875rem;width:100%;height:3.125rem;-webkit-transition:all .2s,background-color .2s;transition:all .2s,background-color .2s;border-radius:2em;border:0;-webkit-box-shadow:0 4px 4rem 0 rgba(0,0,0,0.12);box-shadow:0 4px 4rem 0 rgba(0,0,0,0.12)}.searchField input[type=search]:focus{-webkit-box-shadow:0 4px 1.5rem 0 rgba(0,0,0,0.15);box-shadow:0 4px 1.5rem 0 rgba(0,0,0,0.15)}.FilterMenu__title::after{width:.75em;height:.75em;display:block;position:relative;-webkit-box-flex:0;-ms-flex:0 0 auto;flex:0 0 auto;content:"";border:3px solid #bec2c9;border-top:0;border-right:0;-webkit-transition:all .2s;transition:all .2s;-webkit-transform:rotate(-45deg) scaleX(1);-ms-transform:rotate(-45deg) scaleX(1);transform:rotate(-45deg) scaleX(1);margin-left:auto;top:-0.15em;cursor:pointer}.menu-active.FilterMenu__title::after,.active.FilterMenu__title::after,.active .FilterMenu__title::after{-webkit-transform:rotate(-45deg) scale(-1);-ms-transform:rotate(-45deg) scale(-1);transform:rotate(-45deg) scale(-1);top:.15em}.FilterMenu{position:relative;z-index:3}.FilterMenu__title{display:block;min-width:10em;max-width:100%;font-size:.875rem;line-height:1;border:1px solid #ced0d4;padding:.85em 2em .85em 1em;border-radius:.714em;background-color:#fff;-webkit-transition:all .2s;transition:all .2s;cursor:pointer;-webkit-transform:scale(1);-ms-transform:scale(1);transform:scale(1);-webkit-filter:none;filter:none;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.FilterMenu__title::after{width:.52rem;height:.52rem;position:absolute;top:50%;right:1em;margin:-0.4rem 0 0 0;border-color:#050505;border-width:.125rem}.FilterMenu__title.menu-active::after,.FilterMenu__title.active::after,.active .FilterMenu__title::after{top:50%;margin:-0.1rem 0 0 0}.SortingMenu__title::before{width:1.125em;height:1.125em;content:"";margin-right:.5em;background:url(/app/themes/liveagent/assets/images/icon-sorting.svg) center center no-repeat;background-size:contain;-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}.SortingMenu__title.active::before{-webkit-filter:grayscale(0);filter:grayscale(0)}.Filter{max-width:1180px;margin-left:auto;margin-right:auto;padding:1.5em;background-color:#fff;border-radius:1rem;-webkit-box-shadow:0 8px 10px rgba(147,147,147,0.1);box-shadow:0 8px 10px rgba(147,147,147,0.1)}.Filter .searchField{margin:0}.Filter .searchField input[type=search].search{-webkit-box-shadow:none;box-shadow:none;background-color:#edeff3;border-radius:12px;height:2.5rem;min-width:21em}.Filter .FilterMenu{margin-top:.75em}.Filter .Category__content__description{margin-bottom:0;font-size:.875rem;font-weight:400}@media(min-width:768px){.FilterMenu__desc{margin-right:.25em;font-size:.875rem;font-weight:600;line-height:1}.FilterMenu__items{background-color:#fff;background-color:var(--main-background);position:absolute;top:100%;left:0;display:none;opacity:0;overflow:hidden;border-radius:.625em;width:100%;padding:1em 1.45em;-webkit-transition:opacity .1s;transition:opacity .1s;-webkit-box-shadow:0 .063em .375em rgba(5,5,5,0.16);box-shadow:0 .063em .375em rgba(5,5,5,0.16)}.FilterMenu__items--inn{max-height:19em;position:relative;margin-left:-1.45em;margin-right:-1.85em}.FilterMenu__items.scrollbar-visible::before{background-color:#f5f5f7;background-color:var(--secondary-background);display:block;content:"";position:absolute;top:0;right:0;bottom:0;width:.7em}.FilterMenu__items.scrollbar-visible .FilterMenu__items--inn{scrollbar-width:.5em;scrollbar-color:#e4e5e9 transparent;overflow-y:scroll;margin-right:-1.35em}.FilterMenu__items.scrollbar-visible .FilterMenu__items--inn::-webkit-scrollbar-track{background-color:transparent}.FilterMenu__items.scrollbar-visible .FilterMenu__items--inn::-webkit-scrollbar-thumb{background-color:#e4e5e9;border-radius:.625em;height:5em}.FilterMenu__items.scrollbar-visible .FilterMenu__items--inn::-webkit-scrollbar{width:.5em}.FilterMenu__items.active{display:block}.FilterMenu__items.visible{opacity:1}.FilterMenu__item{overflow:visible;position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex-line-pack:center;align-content:center;margin-bottom:.25em;text-decoration:none !important}.FilterMenu__item:last-of-type{margin-bottom:0}.FilterMenu__item [type=checkbox]+label,.FilterMenu__item [type=radio]+label,a[href] .FilterMenu__item-title{line-height:1.4;padding:.5em 1em}.Filter{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.Filter .FilterMenu{margin-top:0;margin-left:.75em}.Filter .Category__content__description{margin-left:auto}}@media(min-width:768px) and (hover:hover){.FilterMenu__item:hover{background-color:#edeff3}}@media(min-width:1024px){.searchField input[type=search]{min-width:27rem}}@media(max-width:767px){.FilterMenu__title{display:none !important}.FilterMenu__item{margin-bottom:.143em}.FilterMenu__item [type=checkbox]+label,.FilterMenu__item [type=radio]+label{line-height:1.2;padding:.857em;border-radius:.429em;-webkit-box-shadow:inset 0 0 0 .071em #ced0d4;box-shadow:inset 0 0 0 .071em #ced0d4}.FilterMenu__item [type=checkbox]:checked+label,.FilterMenu__item [type=radio]:checked+label{-webkit-box-shadow:inset 0 0 0 .143em #fa9531;box-shadow:inset 0 0 0 .143em #fa9531}.FilterMenu a[href]{display:block;margin-bottom:.143em}.FilterMenu a[href] .FilterMenu__item-title{line-height:1.2;padding:.857em;border-radius:.429em;-webkit-box-shadow:inset 0 0 0 .071em #ced0d4;box-shadow:inset 0 0 0 .071em #ced0d4}.FilterMenu a[href].active .FilterMenu__item-title{-webkit-box-shadow:inset 0 0 0 .143em #fa9531;box-shadow:inset 0 0 0 .143em #fa9531}.SortingMenu__desc{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.SortingMenu__desc::before{width:1em;height:1em;content:"";display:block;margin-right:.5em;background:url(/app/themes/liveagent/assets/images/icon-sorting.svg) center center no-repeat;background-size:contain;-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}}@media(hover:hover){.SortingMenu__title.active:hover::before{-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}}</style> <div class="compact-header__placeholder"> <div class="compact-header compact-header--lvl-1 urlslab-skip-lazy"> <div class="compact-header__wrapper wrapper"> <div class="compact-header__left">  <div class="breadcrumbs"><div class="breadcrumbs-inner"><ol itemscope itemtype="https://schema.org/BreadcrumbList"><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemscope itemtype="https://schema.org/WebPage" itemprop="item" itemid="/" href="/" title="Опростете клиентското обслужване с LiveAgent – вашият всичко-в-едно help desk софтуер. Без такси за включване, 24/7 поддръжка и без нужда от кредитна карта. Изпробвайте безплатен тестов период и свържете се с клиентите си във всички канали чрез над 130 функции и 200 интеграции. Повишете приходите си с лайв чат и подобрете клиентското обслужване с телефонна централа и система за запитвания. Започнете сега!" hreflang="bg-BG" onover-preload="1"><span itemprop="name">Home</span></a><meta itemprop="position" content="1"></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><span itemprop="name">Функции</span><meta itemprop="position" content="2"></li></ol></div></div>   <h1 itemprop="headline" class="compact-header__title" id="h-">Функции</h1>   <div class="compact-header__text">Запознайте се с всички функционалности на LiveAgent, които са част от комплексен многоканален help desk софтуер. Описани на едно място в дълбочина.</div>  </div> <div class="compact-header__right">  <div class="compact-header__image"> <meta itemprop="image" content="https://www.liveagent.bg/app/themes/liveagent/assets/images/compact_header_features.png?ver=1.25.53"> <img fetchpriority="high" src="https://www.liveagent.bg/app/themes/liveagent/assets/images/compact_header_features.png?ver=1.25.53" alt="Функции" class="compact-header__img" urlslab-id="28"> </div>  </div>  <div class="compact-header__bottom"> <div class="compact-header__filters-toggle"> <a class="Button Button--outline js-compact-header__toggle"> Филтри <svg class="searchField__reset-icon icon-gear"> <use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#gear"></use> </svg> </a> </div> <div class="compact-header__filters js-compact-header__close urlslab-skip-keywords"> <a class="compact-header__filters-close js-compact-header__close"> <svg class="icon-close"> <use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#close"></use> </svg> </a> <div class=" compact-header__filters-wrap "> <span class="compact-header__filters-collapse js-compact-header__close"></span> <div class="compact-header__filters-inn "> <div class="compact-header__search"> <div class="searchField"> <svg class="searchField__icon icon-search"> <use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#search"></use> </svg> <input type="search" class="search search--academy" placeholder="Търсене" maxlength="50"> <span class="search-reset"> <svg class="search-reset__icon icon-close"> <use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#close"></use> </svg> </span> </div> </div> <div class="compact-header__filter"> <div class="compact-header__filter-label"> Колекции </div> <div class="FilterMenu"> <div class="FilterMenu__title"> Всички </div> <div class="FilterMenu__items"> <div class="FilterMenu__items--inn"> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="collections-any" value="" name="collections" title="Всички" checked> <label for="collections-any"> <span class="FilterMenu__item-title"> Всички </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="collections-featured" value="featured" name="collections" title="Препоръчано"> <label for="collections-featured"> <span class="FilterMenu__item-title"> Препоръчано </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="collections-popular" value="popular" name="collections" title="Популярно"> <label for="collections-popular"> <span class="FilterMenu__item-title"> Популярно </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="collections-new" value="new" name="collections" title="Ново"> <label for="collections-new"> <span class="FilterMenu__item-title"> Ново </span> </label> </div> </div> </div> </div> </div> <div class="compact-header__filter"> <div class="compact-header__filter-label"> Налично в </div> <div class="FilterMenu"> <div class="FilterMenu__title"> Всички </div> <div class="FilterMenu__items"> <div class="FilterMenu__items--inn"> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="plan-any" value="" name="plan" title="Всички" checked> <label for="plan-any"> <span class="FilterMenu__item-title"> Всички </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="plan-free" value="free" name="plan" title="Безплатно"> <label for="plan-free"> <span class="FilterMenu__item-title"> Безплатно </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="plan-ticket" value="ticket" name="plan" title="Small"> <label for="plan-ticket"> <span class="FilterMenu__item-title"> Small </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="plan-ticket-chat" value="ticket-chat" name="plan" title="Medium"> <label for="plan-ticket-chat"> <span class="FilterMenu__item-title"> Medium </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="plan-all-inclusive" value="all-inclusive" name="plan" title="Large"> <label for="plan-all-inclusive"> <span class="FilterMenu__item-title"> Large </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="plan-extensions" value="extensions" name="plan" title="Допълнителни функции"> <label for="plan-extensions"> <span class="FilterMenu__item-title"> Допълнителни функции </span> </label> </div> </div> </div> </div> </div> <div class="compact-header__filter"> <div class="compact-header__filter-label"> Подходящ за </div> <div class="FilterMenu"> <div class="FilterMenu__title"> Всички </div> <div class="FilterMenu__items"> <div class="FilterMenu__items--inn"> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="size-any" value="" name="size" title="Всички" checked> <label for="size-any"> <span class="FilterMenu__item-title"> Всички </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="size-individuals" value="individuals" name="size" title="Физически лица"> <label for="size-individuals"> <span class="FilterMenu__item-title"> Физически лица </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="size-start-ups" value="start-ups" name="size" title="Стартъпи"> <label for="size-start-ups"> <span class="FilterMenu__item-title"> Стартъпи </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="size-smbs" value="smbs" name="size" title="Малък и среден бизнес"> <label for="size-smbs"> <span class="FilterMenu__item-title"> Малък и среден бизнес </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="size-enterprise" value="enterprise" name="size" title="Корпорация"> <label for="size-enterprise"> <span class="FilterMenu__item-title"> Корпорация </span> </label> </div> </div> </div> </div> </div> <div class="compact-header__filter"> <div class="compact-header__filter-label"> Категория </div> <div class="FilterMenu"> <div class="FilterMenu__title"> Всички </div> <div class="FilterMenu__items"> <div class="FilterMenu__items--inn"> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="category-any" value="" name="category" title="Всички" checked> <label for="category-any"> <span class="FilterMenu__item-title"> Всички </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="category-%d1%80%d0%b0%d0%b7%d1%88%d0%b8%d1%80%d0%b5%d0%bd%d0%b8%d1%8f-%d0%b7%d0%b0-%d0%b1%d1%80%d0%b0%d1%83%d0%b7%d1%8a%d1%80" value="%d1%80%d0%b0%d0%b7%d1%88%d0%b8%d1%80%d0%b5%d0%bd%d0%b8%d1%8f-%d0%b7%d0%b0-%d0%b1%d1%80%d0%b0%d1%83%d0%b7%d1%8a%d1%80" name="category" title="Разширения за браузър"> <label for="category-%d1%80%d0%b0%d0%b7%d1%88%d0%b8%d1%80%d0%b5%d0%bd%d0%b8%d1%8f-%d0%b7%d0%b0-%d0%b1%d1%80%d0%b0%d1%83%d0%b7%d1%8a%d1%80"> <span class="FilterMenu__item-title"> Разширения за браузър </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="category-%d0%be%d1%82%d1%87%d0%b5%d1%82%d0%b8" value="%d0%be%d1%82%d1%87%d0%b5%d1%82%d0%b8" name="category" title="Отчети"> <label for="category-%d0%be%d1%82%d1%87%d0%b5%d1%82%d0%b8"> <span class="FilterMenu__item-title"> Отчети </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="category-%d0%bf%d0%be%d1%80%d1%82%d0%b0%d0%bb-%d0%b7%d0%b0-%d0%bf%d0%be%d0%b4%d0%b4%d1%80%d1%8a%d0%b6%d0%ba%d0%b0" value="%d0%bf%d0%be%d1%80%d1%82%d0%b0%d0%bb-%d0%b7%d0%b0-%d0%bf%d0%be%d0%b4%d0%b4%d1%80%d1%8a%d0%b6%d0%ba%d0%b0" name="category" title="Портал за поддръжка"> <label for="category-%d0%bf%d0%be%d1%80%d1%82%d0%b0%d0%bb-%d0%b7%d0%b0-%d0%bf%d0%be%d0%b4%d0%b4%d1%80%d1%8a%d0%b6%d0%ba%d0%b0"> <span class="FilterMenu__item-title"> Портал за поддръжка </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="category-%d1%81%d0%be%d1%86%d0%b8%d0%b0%d0%bb%d0%b5%d0%bd" value="%d1%81%d0%be%d1%86%d0%b8%d0%b0%d0%bb%d0%b5%d0%bd" name="category" title="Социален"> <label for="category-%d1%81%d0%be%d1%86%d0%b8%d0%b0%d0%bb%d0%b5%d0%bd"> <span class="FilterMenu__item-title"> Социален </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="category-%d1%86%d0%b5%d0%bd%d1%82%d1%8a%d1%80-%d0%b7%d0%b0-%d0%be%d0%b1%d0%b0%d0%b6%d0%b4%d0%b0%d0%bd%d0%b8%d1%8f" value="%d1%86%d0%b5%d0%bd%d1%82%d1%8a%d1%80-%d0%b7%d0%b0-%d0%be%d0%b1%d0%b0%d0%b6%d0%b4%d0%b0%d0%bd%d0%b8%d1%8f" name="category" title="Център за обаждания"> <label for="category-%d1%86%d0%b5%d0%bd%d1%82%d1%8a%d1%80-%d0%b7%d0%b0-%d0%be%d0%b1%d0%b0%d0%b6%d0%b4%d0%b0%d0%bd%d0%b8%d1%8f"> <span class="FilterMenu__item-title"> Център за обаждания </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="category-%d1%87%d0%b0%d1%82" value="%d1%87%d0%b0%d1%82" name="category" title="Чат"> <label for="category-%d1%87%d0%b0%d1%82"> <span class="FilterMenu__item-title"> Чат </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="category-%d1%81%d0%b8%d0%b3%d1%83%d1%80%d0%bd%d0%be%d1%81%d1%82" value="%d1%81%d0%b8%d0%b3%d1%83%d1%80%d0%bd%d0%be%d1%81%d1%82" name="category" title="Сигурност"> <label for="category-%d1%81%d0%b8%d0%b3%d1%83%d1%80%d0%bd%d0%be%d1%81%d1%82"> <span class="FilterMenu__item-title"> Сигурност </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="category-%d0%bc%d0%bd%d0%be%d0%b3%d0%be%d0%b5%d0%b7%d0%b8%d1%87%d0%b5%d0%bd" value="%d0%bc%d0%bd%d0%be%d0%b3%d0%be%d0%b5%d0%b7%d0%b8%d1%87%d0%b5%d0%bd" name="category" title="Многоезичен"> <label for="category-%d0%bc%d0%bd%d0%be%d0%b3%d0%be%d0%b5%d0%b7%d0%b8%d1%87%d0%b5%d0%bd"> <span class="FilterMenu__item-title"> Многоезичен </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="category-%d0%bc%d0%be%d0%b1%d0%b8%d0%bb%d0%bd%d0%b8-%d0%bf%d1%80%d0%b8%d0%bb%d0%be%d0%b6%d0%b5%d0%bd%d0%b8%d1%8f" value="%d0%bc%d0%be%d0%b1%d0%b8%d0%bb%d0%bd%d0%b8-%d0%bf%d1%80%d0%b8%d0%bb%d0%be%d0%b6%d0%b5%d0%bd%d0%b8%d1%8f" name="category" title="Мобилни приложения"> <label 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Прочетете повече за типовете потребители и други." hreflang="bg-BG" onover-preload="1"> Сътрудниците управляват и отговарят на всички запитвания в help desk приложението… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8 ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="smbs enterprise" data-category="%d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8" data-href="https://www.liveagent.bg/funkcii/detektor-za-sblysyci-mezhdu-sluzhiteli/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/d22065b34a8f9ce12e93c3e08600d4d7/Agent-collision-detection.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="30"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Управление на тикети</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/detektor-za-sblysyci-mezhdu-sluzhiteli/" title="Не се притеснявайте, че можете да изпратите няколко отговора. 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Използвайте дневника за одит на LiveAgent." hreflang="bg-BG" onover-preload="1"> Използвайте одитния дневник като опорна точка, ако претенциите ескалират. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8 ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="" data-size="enterprise" data-category="%d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8" data-href="https://www.liveagent.bg/funkcii/otsenyavane-na-sluzhitelite/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/121f2495e9c10e86ebd3ff33e3eceb52/Agent-ranking.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Управление на тикети</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/otsenyavane-na-sluzhitelite/" title="Открийте как LiveAgent може да подобри обслужването на клиентите ви чрез функцията за оценяване на служителите. 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Лесно добавяйте снимки, документи и видеоклипове в имейли и чатове. Опитайте безплатно и усетете разликата!" hreflang="bg-BG" onover-preload="1">Прикачени файлове</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/prikacheni-failove/" title="Открийте как прикачените файлове в LiveAgent подобряват комуникацията и работния процес. Лесно добавяйте снимки, документи и видеоклипове в имейли и чатове. 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Прочете повече за тази функция." hreflang="bg-BG" onover-preload="1"> Получавайте автоматични имейл известия за нови запитвания </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8 ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="smbs enterprise" data-category="%d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8" data-href="https://www.liveagent.bg/funkcii/filtri/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Filters - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/c53a7d2c3d84e93e10c1569d738bb07e/Filters.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="47"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Управление на тикети</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/filtri/" title='Оптимизирайте работния си процес с "Филтри" от LiveAgent! Организирайте тикетите си лесно по категории и условия, за бързо търсене и проследяване. Опитайте безплатно, без ангажименти. Подобрете клиентското си обслужване сега!' hreflang="bg-BG" onover-preload="1">Филтри</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/filtri/" title='Оптимизирайте работния си процес с "Филтри" от LiveAgent! Организирайте тикетите си лесно по категории и условия, за бързо търсене и проследяване. Опитайте безплатно, без ангажименти. Подобрете клиентското си обслужване сега!' hreflang="bg-BG" onover-preload="1"> Създайте филтри за лесно сортиране на тикетите. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8 ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="individuals start-ups smbs" data-category="%d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8" data-href="https://www.liveagent.bg/funkcii/gifove-v-tiketite/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="GIFs in ticket - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/bfbc8a48e097dc201053178e380e80c1/GIFs-in-ticket.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="48"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Управление на тикети</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/gifove-v-tiketite/" title="LiveAgent има GIF търсачка в Giphy.com. Дайте живот на еднообразните разговори. Прочетете за това и опитайте в LiveAgent още сега." hreflang="bg-BG" onover-preload="1">Гифове в тикетите</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/gifove-v-tiketite/" title="LiveAgent има GIF търсачка в Giphy.com. Дайте живот на еднообразните разговори. Прочетете за това и опитайте в LiveAgent още сега." hreflang="bg-BG" onover-preload="1"> Дайте живот на еднообразните разговори с анимирани гифове. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8 ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="" data-size="individuals start-ups smbs enterprise" data-category="%d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8" data-href="https://www.liveagent.bg/funkcii/hibriden-tiket-potok/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="hybrid ticket stream - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/f341f35cb0bae82a4ffe5ec1306692cc/hybrid-ticket-stream.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="49"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Управление на тикети</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/hibriden-tiket-potok/" title="Хибридният тикет поток позволява на служителите да следят процесите за разрешаване на случая на клиента чрез множество канали." hreflang="bg-BG" onover-preload="1">Хибриден тикет поток</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/hibriden-tiket-potok/" title="Хибридният тикет поток позволява на служителите да следят процесите за разрешаване на случая на клиента чрез множество канали." hreflang="bg-BG" onover-preload="1"> Следвайте клиентите и им помагайте с проблемите през различни канали. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8 ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="start-ups smbs enterprise" data-category="%d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8" data-href="https://www.liveagent.bg/funkcii/masovi-deistviya/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Mass actions - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/28a4ce5232b8b9f62b5a9d4aecde87c6/Mass-actions.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="50"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Управление на тикети</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/masovi-deistviya/" title="Правете няколко неща едновременно с масовите действия. Две щраквания на бутона на мишката могат да се погрижат за разрешаване, прехвърляне или изтриване на тикети в LiveAgent." hreflang="bg-BG" onover-preload="1">Масови действия</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/masovi-deistviya/" title="Правете няколко неща едновременно с масовите действия. Две щраквания на бутона на мишката могат да се погрижат за разрешаване, прехвърляне или изтриване на тикети в LiveAgent." hreflang="bg-BG" onover-preload="1"> LiveAgent не е изключение и поддържа много видове масови действия. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8 ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="%d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8" data-href="https://www.liveagent.bg/funkcii/obedinyavane-na-tiketi/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Merge tickets - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/165a76d5b5c278f39a5ebc574b01e93c/Merge-tickets.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="51"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Управление на тикети</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/obedinyavane-na-tiketi/" title="Ако някога получите различни тикети, касаещи един и същи проблем, не забравяйте да ги обедините в един тикет и да си спестите време." hreflang="bg-BG" onover-preload="1">Обединяване на тикети</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/obedinyavane-na-tiketi/" title="Ако някога получите различни тикети, касаещи един и същи проблем, не забравяйте да ги обедините в един тикет и да си спестите време." hreflang="bg-BG" onover-preload="1"> Обединявайте няколко тикета, касаещи един и същи проблем, в един тикет. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8 ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="%d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8" data-href="https://www.liveagent.bg/funkcii/belezhki/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Notes - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/37da93046386ce285fdc7bac49329eaa/Notes.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="52"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Управление на тикети</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/belezhki/" title='Възползвайте се от функцията "Бележки" в системата на LiveAgent. Оставяйте бележки във всеки тикет за служителите си, които единствено те могат да виждат. Споделяйте прогреса и актуализации свързани с тикета.' hreflang="bg-BG" onover-preload="1">Бележки</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/belezhki/" title='Възползвайте се от функцията "Бележки" в системата на LiveAgent. Оставяйте бележки във всеки тикет за служителите си, които единствено те могат да виждат. Споделяйте прогреса и актуализации свързани с тикета.' hreflang="bg-BG" onover-preload="1"> LiveAgent ви позволява да добавяте лични бележки към тикета, видими единствено… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8 ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="smbs enterprise" data-category="%d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8" data-href="https://www.liveagent.bg/funkcii/mnozhestvo-tiket-razdeli/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Multiple ticket tabs - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/74aae3b4ec1e0e59651a08049be01e5d/Multiple-ticket-tabs.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="53"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Управление на тикети</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/mnozhestvo-tiket-razdeli/" title="Ако искате да бъдете по-ефективни, нищо не Ви спира. Разделите с няколко тикета Ви позволяват да отговаряте на множество запитвания едновременно." hreflang="bg-BG" onover-preload="1">Множество тикет раздели</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/mnozhestvo-tiket-razdeli/" title="Ако искате да бъдете по-ефективни, нищо не Ви спира. Разделите с няколко тикета Ви позволяват да отговаряте на множество запитвания едновременно." hreflang="bg-BG" onover-preload="1"> Работете върху много запитвания едновременно и лесно превключвайте между тях. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8 ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="%d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8" data-href="https://www.liveagent.bg/funkcii/onlain-istoriya-na-tiketite-url/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Online ticket history (URL) - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/75f5d1ae27b6c0f6c7aa4fc516076cc3/Online-ticket-history-URL.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="54"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Управление на тикети</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-url"><a href="https://www.liveagent.bg/funkcii/onlain-istoriya-na-tiketite-url/" title="Споделяйте предишни разговори и заявки с клиентите си чрез онлайн история на тикетите. Можете да включвате и изключвате тази функция, когато пожелаете." hreflang="bg-BG" onover-preload="1">Онлайн история на тикетите (URL)</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/onlain-istoriya-na-tiketite-url/" title="Споделяйте предишни разговори и заявки с клиентите си чрез онлайн история на тикетите. Можете да включвате и изключвате тази функция, когато пожелаете." hreflang="bg-BG" onover-preload="1"> Добавете линк с цялата история на тикета към имейлите си. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8 ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="start-ups smbs enterprise" data-category="%d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8" data-href="https://www.liveagent.bg/funkcii/shabloni-za-otgovor/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Predefined answers - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/aee1f88cc2d63c2200b29bdc460df57e/Predefined-answers.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="55"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Управление на тикети</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/shabloni-za-otgovor/" title="Улеснете работата си с шаблони за отговор от LiveAgent. Спестете време с безплатен тестов период!" hreflang="bg-BG" onover-preload="1">Шаблони за отговор</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/shabloni-za-otgovor/" title="Улеснете работата си с шаблони за отговор от LiveAgent. Спестете време с безплатен тестов период!" hreflang="bg-BG" onover-preload="1"> Създайте шаблони за отговор на често задавани въпроси по различни теми. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8 ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="%d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8" data-href="https://www.liveagent.bg/funkcii/pauza/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Pause - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/5a85fc1a29f0d8db7513dd66307d83a4/Pause.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="56"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Управление на тикети</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/pauza/" title="Имате нужда от почивка? Просто натиснете бутона за пауза и спрете да получавате нови тикети, съобщения в чата и обаждания, докато сте извън системата за клиентска поддръжка." hreflang="bg-BG" onover-preload="1">Пауза</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/pauza/" title="Имате нужда от почивка? Просто натиснете бутона за пауза и спрете да получавате нови тикети, съобщения в чата и обаждания, докато сте извън системата за клиентска поддръжка." hreflang="bg-BG" onover-preload="1"> Поставете на пауза пренасочването на тикетите докато си починете за кратко. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8 ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="%d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8" data-href="https://www.liveagent.bg/funkcii/otgovornost/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Responsibility - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/659b5765a014a29391d9755b31045c23/Responsibility.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="57"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Управление на тикети</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/otgovornost/" title="Управлявайте отговорностите за запитванията чрез възлагане на собственост. Можете да възложите собствеността на служители, като те ще отговарят за разрешаването на тикета." hreflang="bg-BG" onover-preload="1">Отговорност</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/otgovornost/" title="Управлявайте отговорностите за запитванията чрез възлагане на собственост. Можете да възложите собствеността на служители, като те ще отговарят за разрешаването на тикета." hreflang="bg-BG" onover-preload="1"> Възлагайте и прехвърляйте тикети между сътрудници и отдели </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8 ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="" data-size="individuals start-ups smbs enterprise" data-category="%d1%83%d0%bf%d1%80%d0%b0%d0%b2%d0%bb%d0%b5%d0%bd%d0%b8%d0%b5-%d0%bd%d0%b0-%d1%82%d0%b8%d0%ba%d0%b5%d1%82%d0%b8" data-href="https://www.liveagent.bg/funkcii/pravila/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Rules - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/fca11d5da0ea11589e38d34fa21e2c45/Rules.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="58"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Управление на тикети</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/pravila/" title="Автоматизирайте и организирайте работните си процеси чрез правила. Те ви позволяват да подредите тикетите си, да изпращате автоматични отговори и още много." hreflang="bg-BG" onover-preload="1">Правила</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/pravila/" title="Автоматизирайте и организирайте работните си процеси чрез правила. 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СПАМ филтрите ще се погрижат за входящата ви поща, за да не ви се налага да се справяте с неуместни и/или опасни съобщения." hreflang="bg-BG" onover-preload="1">СПАМ филтри</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/spam-filtri/" title="Погрижете се за непоисканата поща с помощта на СПАМ филтри. 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Възползвайте се от безплатен пробен период и подобрете ефективността на вашия екип още днес!" hreflang="bg-BG" onover-preload="1"> Разпространявайте чатове чрез множество опции за разпространение. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%87%d0%b0%d1%82 live-chat" style="order:2;" data-plan="ticket-chat all-inclusive" data-collections="featured popular" data-size="start-ups smbs enterprise" data-category="%d1%87%d0%b0%d1%82" data-href="https://www.liveagent.bg/funkcii/galeriya-s-chat-butoni/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/live-chat_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/live-chat_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Chat button gallery - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/f811b4a5ad8e6969a8386c2704c5084b/Chat-button-gallery.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="73"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Чат</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/galeriya-s-chat-butoni/" title="Осигурете по-добро обслужване на клиентите, като поставите чат бутон навсякъде на вашия уебсайт. Изберете веднага от нашата галерия с бутони." hreflang="bg-BG" onover-preload="1">Галерия с чат бутони</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/galeriya-s-chat-butoni/" title="Осигурете по-добро обслужване на клиентите, като поставите чат бутон навсякъде на вашия уебсайт. Изберете веднага от нашата галерия с бутони." hreflang="bg-BG" onover-preload="1"> Изберете от предварително дефинирани позиции и стилове на бутона за чат </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%87%d0%b0%d1%82 live-chat" style="order:2;" data-plan="ticket-chat all-inclusive" data-collections="featured" data-size="start-ups smbs enterprise" data-category="%d1%87%d0%b0%d1%82" data-href="https://www.liveagent.bg/funkcii/chat-vgraden-za-prosledjavane/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/live-chat_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/live-chat_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Chat Embedded Tracking - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/7672e106d5638c0e1aab09b3b095044e/Chat-Embedded-Tracking.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="74"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Чат</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/chat-vgraden-za-prosledjavane/" title="Оценявайте въздействието на чата наживо върху реализациите на уебсайта Си или въздействието на агентите си върху продажбите на компанията с вграденото проследяване на чата." hreflang="bg-BG" onover-preload="1">Чат вграден за проследяване</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/chat-vgraden-za-prosledjavane/" title="Оценявайте въздействието на чата наживо върху реализациите на уебсайта Си или въздействието на агентите си върху продажбите на компанията с вграденото проследяване на чата." hreflang="bg-BG" onover-preload="1"> Проследявайте събитията в чат сесии на живо в Google Analytics. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%87%d0%b0%d1%82 live-chat" style="order:2;" data-plan="ticket-chat all-inclusive" data-collections="featured" data-size="start-ups smbs enterprise" data-category="%d1%87%d0%b0%d1%82" data-href="https://www.liveagent.bg/funkcii/istoria-na-razgovorite/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/live-chat_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/live-chat_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="chat history - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/02c50b0e41c419f311dd91a4dd3520af/chat-history.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="75"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Чат</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/istoria-na-razgovorite/" title="Чат история е лесно достъпна заедно с текущите си разговори. Следете предишните запитвания на клиентите или потърсете информация." hreflang="bg-BG" onover-preload="1">История на разговорите</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/istoria-na-razgovorite/" title="Чат история е лесно достъпна заедно с текущите си разговори. Следете предишните запитвания на клиентите или потърсете информация." hreflang="bg-BG" onover-preload="1"> Чат история е точно това и тя може да бъде изключително… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%87%d0%b0%d1%82 live-chat" style="order:2;" data-plan="ticket-chat all-inclusive" data-collections="featured" data-size="start-ups smbs enterprise" data-category="%d1%87%d0%b0%d1%82" data-href="https://www.liveagent.bg/funkcii/galeriya-s-chat-pokani/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/live-chat_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/live-chat_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Chat invitation gallery - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/034d0d8da39e5f62da0eaafcc3070ad5/Chat-invitation-gallery.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="76"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Чат</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/galeriya-s-chat-pokani/" title="Поканете посетителите на уебсайта си на чат. LiveAgent предоставя различни покани. Прочетете за това и опитайте в LiveAgent още сега." hreflang="bg-BG" onover-preload="1">Галерия с чат покани</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/galeriya-s-chat-pokani/" title="Поканете посетителите на уебсайта си на чат. LiveAgent предоставя различни покани. Прочетете за това и опитайте в LiveAgent още сега." hreflang="bg-BG" onover-preload="1"> Изберете от различни персонализирани чат покани. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%87%d0%b0%d1%82 live-chat" style="order:2;" data-plan="" data-collections="" data-size="" data-category="%d1%87%d0%b0%d1%82" data-href="https://www.liveagent.bg/funkcii/obsht-pregled-na-razgovorite/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/live-chat_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/live-chat_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Chats overview - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/f6e8cb1bd3da262212851fa0ce549af3/Chats-overview.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="77"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Чат</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/obsht-pregled-na-razgovorite/" title="Получете перфектен общ преглед на чатовете и вижте всички посетители, които разглеждат уебсайта ви на карта. Направете вашето обслужване на клиенти по-добро с LiveAgent. Прочетете за това сега." hreflang="bg-BG" onover-preload="1">Общ преглед на разговорите</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/obsht-pregled-na-razgovorite/" title="Получете перфектен общ преглед на чатовете и вижте всички посетители, които разглеждат уебсайта ви на карта. Направете вашето обслужване на клиенти по-добро с LiveAgent. Прочетете за това сега." hreflang="bg-BG" onover-preload="1"> Проверете кои страници се преглеждат и колко време. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%87%d0%b0%d1%82 live-chat" style="order:2;" data-plan="ticket-chat all-inclusive" data-collections="featured" data-size="start-ups smbs enterprise" data-category="%d1%87%d0%b0%d1%82" data-href="https://www.liveagent.bg/funkcii/doking-stancia-za-chat-na-prozorec/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/live-chat_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/live-chat_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Chat window docking - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/8b1e612c3440902681d0d533cc122d9b/Chat-window-docking.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="78"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Чат</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/doking-stancia-za-chat-na-prozorec/" title="Открийте предимствата на докинг чат прозореца с LiveAgent! Персонализируема опция за подобрено клиентско изживяване, която може да бъде прикрепена към лява или дясна страна на уебсайта. Започнете безплатния си пробен период и подобрете обслужването на клиентите си сега!" hreflang="bg-BG" onover-preload="1">Докинг станция за чат на прозорец</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/doking-stancia-za-chat-na-prozorec/" title="Открийте предимствата на докинг чат прозореца с LiveAgent! Персонализируема опция за подобрено клиентско изживяване, която може да бъде прикрепена към лява или дясна страна на уебсайта. Започнете безплатния си пробен период и подобрете обслужването на клиентите си сега!" hreflang="bg-BG" onover-preload="1"> Докачи чат прозорци от лявата или дясната страна на Вашия сайт. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%87%d0%b0%d1%82 live-chat" style="order:2;" data-plan="ticket-chat all-inclusive" data-collections="featured" data-size="smbs enterprise" data-category="%d1%87%d0%b0%d1%82" data-href="https://www.liveagent.bg/funkcii/vatreshen-chat/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/live-chat_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/live-chat_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Internal chat - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/869f8e697d8e8d20fb9cf80463391d37/Internal-chat.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="79"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Чат</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/vatreshen-chat/" title="Вътрешният чат ви позволява да говорите с колегите си без използването на приложение на трети страни. Изпращане на незабавни текстови съобщения и добавяне на прикачени файлове." hreflang="bg-BG" onover-preload="1">Вътрешен чат</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/vatreshen-chat/" title="Вътрешният чат ви позволява да говорите с колегите си без използването на приложение на трети страни. Изпращане на незабавни текстови съобщения и добавяне на прикачени файлове." hreflang="bg-BG" onover-preload="1"> Използвайте вътрешен пратеник, за да говорите с колегите си. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%87%d0%b0%d1%82 live-chat" style="order:2;" data-plan="ticket-chat all-inclusive" data-collections="featured" data-size="enterprise" data-category="%d1%87%d0%b0%d1%82" data-href="https://www.liveagent.bg/funkcii/maksimalen-broi-nachakashtite/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/live-chat_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/live-chat_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Max queue length - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/87d03601adfca4c21b69efe75a49ede4/Max-queue-length.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="80"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Чат</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/maksimalen-broi-nachakashtite/" title="Определете максималната дължина на опашката и елиминирайте разочарованието на клиентите. Max Дължина на опашката скрива чат бутона от вашия уеб, докато опашката стане по-малка" hreflang="bg-BG" onover-preload="1">Максимален брой на чакащите</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/maksimalen-broi-nachakashtite/" title="Определете максималната дължина на опашката и елиминирайте разочарованието на клиентите. Max Дължина на опашката скрива чат бутона от вашия уеб, докато опашката стане по-малка" hreflang="bg-BG" onover-preload="1"> Автоматично скриване на бутона за чат на живо, ако се достигне… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%87%d0%b0%d1%82 live-chat" style="order:2;" data-plan="ticket-chat all-inclusive" data-collections="featured" data-size="smbs enterprise" data-category="%d1%87%d0%b0%d1%82" data-href="https://www.liveagent.bg/funkcii/online-posetiteli/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/live-chat_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/live-chat_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Online visitors - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/7e0618e42cff28ef22bb61631d2ce9cf/Online-visitors.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="81"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Чат</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/online-posetiteli/" title="Лесно е да видите кой сърфира в уебсайта Ви с функцията за онлайн посетители на LiveAgent. Тя проследява всички на сайта и каква страница гледат." hreflang="bg-BG" onover-preload="1">Онлайн посетители</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/online-posetiteli/" title="Лесно е да видите кой сърфира в уебсайта Ви с функцията за онлайн посетители на LiveAgent. Тя проследява всички на сайта и каква страница гледат." hreflang="bg-BG" onover-preload="1"> Наблюдавайте кой преглежда уебсайта ви и какъв URL адрес е те. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%87%d0%b0%d1%82 live-chat" style="order:2;" data-plan="ticket-chat all-inclusive" data-collections="featured" data-size="start-ups smbs enterprise" data-category="%d1%87%d0%b0%d1%82" data-href="https://www.liveagent.bg/funkcii/aktivni-chat-pokani/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/live-chat_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/live-chat_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Proactive chat invitations - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/7881d5d6fd432ccf2d27357f47b2f0ac/Proactive-chat-invitations.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="82"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Чат</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/aktivni-chat-pokani/" title="Вкарайте посетителите на уебсайта си в действие с проактивни покани за чат. Вашата персонализирана покана ще се визуализира за клиента, докато той разглежда." hreflang="bg-BG" onover-preload="1">Активни чат покани</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/aktivni-chat-pokani/" title="Вкарайте посетителите на уебсайта си в действие с проактивни покани за чат. Вашата персонализирана покана ще се визуализира за клиента, докато той разглежда." hreflang="bg-BG" onover-preload="1"> Поканете посетителите си на чат, докато сърфират в сайта Ви. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%87%d0%b0%d1%82 live-chat" style="order:2;" data-plan="ticket-chat all-inclusive" data-collections="featured popular" data-size="start-ups smbs enterprise" data-category="%d1%87%d0%b0%d1%82" data-href="https://www.liveagent.bg/funkcii/chat-v-realno-vreme/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/live-chat_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/live-chat_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Real-time chat - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/b17c249492fa60b3151c82e8d7258d69/Real-time-chat.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="83"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Чат</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/chat-v-realno-vreme/" title="Чат в реално време за бързи и ефективни отговори на клиенти! 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Насладете се на безплатен пробен период и подобрете ефективността си без нужда от трети приложения. Присъединете се сега!" hreflang="bg-BG" onover-preload="1">Вътрешни обаждания</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/vatreshni-obazhdania/" title="Открийте функцията за вътрешни разговори на LiveAgent за лесна комуникация между колеги чрез вграден чат и гласова връзка. Насладете се на безплатен пробен период и подобрете ефективността си без нужда от трети приложения. 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Започнете с безплатен 14-дневен пробен период!" hreflang="bg-BG" onover-preload="1">Софтфон</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/smartfoni/" title="Свържете любимия си софтфон с LiveAgent и осигурете страхотна телефонна поддръжка. 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Включени в базовия план без допълнителни разходи, тези записи са идеални за юридически или тренировъчни цели. Започнете безплатен 14-дневен тестов период и вижте как работи автоматичното разпределение на повикванията. Без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1">Неограничени записи на разговори</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/neogranicheni-zapisi-na-razgovori/" title="Открийте как LiveAgent предлага неограничени записи на обаждания, които подобряват обслужването на клиентите и обучението на персонала. Включени в базовия план без допълнителни разходи, тези записи са идеални за юридически или тренировъчни цели. Започнете безплатен 14-дневен тестов период и вижте как работи автоматичното разпределение на повикванията. Без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"> Запис и съхраняване на всички разговори, проведени чрез LiveAgent. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features pillar %d1%81%d0%be%d1%86%d0%b8%d0%b0%d0%bb%d0%b5%d0%bd social" style="order: 4" data-plan="all-inclusive" data-collections="" data-size="" data-category="%d1%81%d0%be%d1%86%d0%b8%d0%b0%d0%bb%d0%b5%d0%bd" data-href="https://www.liveagent.bg/funkcii/rabota-s-klienti-v-sotsialnite-medii/"> <a href="https://www.liveagent.bg/funkcii/rabota-s-klienti-v-sotsialnite-medii/" class="Category__item__thumbnail" title="LiveAgent ви предлага продукт за обслужване на клиентите в социалните медии. 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Подобрете клиентската си поддръжка с помощта на възможностите за интеграция на LiveAgent с Instagram, Facebook, Twitter и Viber." hreflang="bg-BG" onover-preload="1">Функции за работа с клиенти в социалните медии</a></h2> <div class="Category__item__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/rabota-s-klienti-v-sotsialnite-medii/" title="LiveAgent ви предлага продукт за обслужване на клиентите в социалните медии. Подобрете клиентската си поддръжка с помощта на възможностите за интеграция на LiveAgent с Instagram, Facebook, Twitter и Viber." hreflang="bg-BG" onover-preload="1"> Искате да подобрите обслужването на клиентите си в социалните медии? LiveAgent предлага възможности за… </a> </div> <a class="Category__item__cta" href="https://www.liveagent.bg/funkcii/rabota-s-klienti-v-sotsialnite-medii/" title="LiveAgent ви предлага продукт за обслужване на клиентите в социалните медии. Подобрете клиентската си поддръжка с помощта на възможностите за интеграция на LiveAgent с Instagram, Facebook, Twitter и Viber." hreflang="bg-BG" onover-preload="1">Научете повече</a> </div> </li> <li class="Category__item redesign Category__item--features %d1%81%d0%be%d1%86%d0%b8%d0%b0%d0%bb%d0%b5%d0%bd social" style="order:4;" data-plan="all-inclusive extensions" data-collections="popular" data-size="smbs enterprise" data-category="%d1%81%d0%be%d1%86%d0%b8%d0%b0%d0%bb%d0%b5%d0%bd" data-href="https://www.liveagent.bg/funkcii/facebook/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/social_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/social_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Facebook - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/3f805df8626f27b151264ee2f38615f7/Facebook.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="95"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Социален</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-facebook"><a href="https://www.liveagent.bg/funkcii/facebook/" title="Архивирайте facebook комуникация в билети, отговаряте на facebook коментари, публикации, съобщения, спестете време и пари." hreflang="bg-BG" onover-preload="1">Facebook</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/facebook/" title="Архивирайте facebook комуникация в билети, отговаряте на facebook коментари, публикации, съобщения, спестете време и пари." hreflang="bg-BG" onover-preload="1"> Проследяване oтговoр на всички публикации, коментари и лични съобщения. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%81%d0%be%d1%86%d0%b8%d0%b0%d0%bb%d0%b5%d0%bd social" style="order:4;" data-plan="ticket-chat all-inclusive" data-collections="featured" data-size="start-ups smbs enterprise" data-category="%d1%81%d0%be%d1%86%d0%b8%d0%b0%d0%bb%d0%b5%d0%bd" data-href="https://www.liveagent.bg/funkcii/instagram/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/social_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/social_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Instagram - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/ea94886eb0363e5621495cc7122175fd/Instagram.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="96"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Социален</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-instagram"><a href="https://www.liveagent.bg/funkcii/instagram/" title="Отговаряйте на коментари и постове в Instagram чрез готината ни интеграция. Подобрете удовлетвореността на клиентите и обслужването си още днес!" hreflang="bg-BG" onover-preload="1">Instagram</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/instagram/" title="Отговаряйте на коментари и постове в Instagram чрез готината ни интеграция. Подобрете удовлетвореността на клиентите и обслужването си още днес!" hreflang="bg-BG" onover-preload="1"> Отговаряйте на коментари и споменавания в Instagram през таблото си. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%81%d0%be%d1%86%d0%b8%d0%b0%d0%bb%d0%b5%d0%bd social" style="order:4;" data-plan="all-inclusive extensions" data-collections="popular" data-size="smbs enterprise" data-category="%d1%81%d0%be%d1%86%d0%b8%d0%b0%d0%bb%d0%b5%d0%bd" data-href="/integrations/twitter/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/social_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/social_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Twitter - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/7c13e272b2f5ab57a7f5ab633095fca9/Twitter.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="97"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Социален</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-twitter"><a href="https://www.liveagent.bg/integracii/twitter/" urlslab_href_old="/integrations/twitter/" title="Tweet-вайте, коментирайте и се грижете за клиентите си чрез LiveAgent с интеграцията с Twitter (X). Тя безпроблемно добавя цялата ви комуникация в таблото за управление." hreflang="bg-BG" onover-preload="1">Twitter</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/integracii/twitter/" urlslab_href_old="/integrations/twitter/" title="Tweet-вайте, коментирайте и се грижете за клиентите си чрез LiveAgent с интеграцията с Twitter (X). Тя безпроблемно добавя цялата ви комуникация в таблото за управление." hreflang="bg-BG" onover-preload="1"> Наблюдавайте и отговаряйте на споменавания и Tweets за вашата марка. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d1%81%d0%be%d1%86%d0%b8%d0%b0%d0%bb%d0%b5%d0%bd social" style="order:4;" data-plan="ticket-chat all-inclusive" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="%d1%81%d0%be%d1%86%d0%b8%d0%b0%d0%bb%d0%b5%d0%bd" data-href="https://www.liveagent.bg/funkcii/viber/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/social_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/social_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Viber - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/9077ec4dac1b277ede3bcc2418deb9e1/Viber.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="98"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Социален</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-viber"><a href="https://www.liveagent.bg/funkcii/viber/" title="Интегрирайте Viber с LiveAgent за ефективно клиентско обслужване и повишете удовлетворението. Възползвайте се от безплатен тест!" hreflang="bg-BG" onover-preload="1">Viber</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/viber/" title="Интегрирайте Viber с LiveAgent за ефективно клиентско обслужване и повишете удовлетворението. Възползвайте се от безплатен тест!" hreflang="bg-BG" onover-preload="1"> Свържете Viber, за да чатите с клиентите си и да изпращате… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features pillar %d0%be%d1%82%d1%87%d0%b5%d1%82%d0%b8 reporting" style="order: 5" data-plan="free ticket ticket-chat all-inclusive" data-collections="" data-size="individuals start-ups smbs enterprise" data-category="%d0%be%d1%82%d1%87%d0%b5%d1%82%d0%b8" data-href="https://www.liveagent.bg/funkcii/otcheti-na-ekipa-za-obsluzhvane-na-klienti/"> <a href="https://www.liveagent.bg/funkcii/otcheti-na-ekipa-za-obsluzhvane-na-klienti/" class="Category__item__thumbnail" title="Започнете да подобрявате продуктите и услугите си преглеждайки редовно отчетите за работата на екипа ви за обслужване на клиенти. Тествайте отчетите ни с безплатната ни пробна версия." hreflang="bg-BG" onover-preload="1"> <span class="Category__item__thumbnail__image" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/reporting_pillar.png"></span> </a> <div class="Category__item__wrap"> <h2 class="Category__item__title item-title"><a href="https://www.liveagent.bg/funkcii/otcheti-na-ekipa-za-obsluzhvane-na-klienti/" title="Започнете да подобрявате продуктите и услугите си преглеждайки редовно отчетите за работата на екипа ви за обслужване на клиенти. Тествайте отчетите ни с безплатната ни пробна версия." hreflang="bg-BG" onover-preload="1">Отчети на екипа за обслужване на клиенти</a></h2> <div class="Category__item__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/otcheti-na-ekipa-za-obsluzhvane-na-klienti/" title="Започнете да подобрявате продуктите и услугите си преглеждайки редовно отчетите за работата на екипа ви за обслужване на клиенти. Тествайте отчетите ни с безплатната ни пробна версия." hreflang="bg-BG" onover-preload="1"> Започнете да подобрявате обслужването си още днес като преглеждате отчетите за работата на екипа… </a> </div> <a class="Category__item__cta" href="https://www.liveagent.bg/funkcii/otcheti-na-ekipa-za-obsluzhvane-na-klienti/" title="Започнете да подобрявате продуктите и услугите си преглеждайки редовно отчетите за работата на екипа ви за обслужване на клиенти. Тествайте отчетите ни с безплатната ни пробна версия." hreflang="bg-BG" onover-preload="1">Научете повече</a> </div> </li> <li class="Category__item redesign Category__item--features %d0%be%d1%82%d1%87%d0%b5%d1%82%d0%b8 reporting" style="order:5;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="smbs enterprise" data-category="%d0%be%d1%82%d1%87%d0%b5%d1%82%d0%b8" data-href="https://www.liveagent.bg/funkcii/dostapnost-na-agent/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/reporting_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/reporting_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Agent availability - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/5f0d8d4a21ec9db5319902241c5e64e1/Agent-availability.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="99"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Отчети</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/dostapnost-na-agent/" title="Наблюдавайте достъпността на Вашите агенти. Пробвайте характеристиката на LiveAgent- достъпност на агенти. Имайте преглед, когато Вашите агенти са онлайн. Прочетете повече за това." hreflang="bg-BG" onover-preload="1">Достъпност на агент</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/dostapnost-na-agent/" title="Наблюдавайте достъпността на Вашите агенти. Пробвайте характеристиката на LiveAgent- достъпност на агенти. Имайте преглед, когато Вашите агенти са онлайн. Прочетете повече за това." hreflang="bg-BG" onover-preload="1"> Наблюдавайте достъпността на Вашите агенти </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d0%be%d1%82%d1%87%d0%b5%d1%82%d0%b8 reporting" style="order:5;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="smbs enterprise" data-category="%d0%be%d1%82%d1%87%d0%b5%d1%82%d0%b8" data-href="https://www.liveagent.bg/funkcii/otchet-na-agent/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/reporting_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/reporting_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Agent report - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/7dec4f33436a1b39f726ae54221c65ae/Agent-report.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="100"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Отчети</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/otchet-na-agent/" title="Подробни отчети за агенти с LiveAgent: работно време, тикети, чатове, обаждания. Безплатен пробен период и API. Опитайте сега!" hreflang="bg-BG" onover-preload="1">Отчет на агент</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/otchet-na-agent/" title="Подробни отчети за агенти с LiveAgent: работно време, тикети, чатове, обаждания. Безплатен пробен период и API. Опитайте сега!" hreflang="bg-BG" onover-preload="1"> Създаване на отчети за работните времена на агент. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d0%be%d1%82%d1%87%d0%b5%d1%82%d0%b8 reporting" style="order:5;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="enterprise" data-category="%d0%be%d1%82%d1%87%d0%b5%d1%82%d0%b8" data-href="https://www.liveagent.bg/funkcii/otchet-po-kanali/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/reporting_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/reporting_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Channel report - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/1b20058391c32266d3ed9e7a1f9965b3/Channel-report.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="101"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Отчети</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/otchet-po-kanali/" title="Разберете кои са най-популярните канали за връзка с вашите клиенти с подробните отчети на LiveAgent. Проследявайте имейли, чатове, обаждания и социални мрежи, всичко в едно място. Изпробвайте безплатно за 14 дни и подобрете клиентското си обслужване без ангажименти!" hreflang="bg-BG" onover-preload="1">Отчет по канали</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/otchet-po-kanali/" title="Разберете кои са най-популярните канали за връзка с вашите клиенти с подробните отчети на LiveAgent. Проследявайте имейли, чатове, обаждания и социални мрежи, всичко в едно място. 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Започнете с безплатен пробен период без ангажименти и вижте как LiveAgent може да подобри обслужването на вашите клиенти." hreflang="bg-BG" onover-preload="1"> Джаджите за търсене позволяват на посетителите да търсят в статиите, форумите… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features pillar %d0%bc%d0%be%d0%b1%d0%b8%d0%bb%d0%bd%d0%b8-%d0%bf%d1%80%d0%b8%d0%bb%d0%be%d0%b6%d0%b5%d0%bd%d0%b8%d1%8f mobile-apps" style="order: 9" data-plan="free ticket ticket-chat all-inclusive" data-collections="popular" data-size="individuals start-ups smbs enterprise" data-category="%d0%bc%d0%be%d0%b1%d0%b8%d0%bb%d0%bd%d0%b8-%d0%bf%d1%80%d0%b8%d0%bb%d0%be%d0%b6%d0%b5%d0%bd%d0%b8%d1%8f" data-href="https://www.liveagent.bg/funkcii/mobilen-help-desk/"> <a href="https://www.liveagent.bg/funkcii/mobilen-help-desk/" class="Category__item__thumbnail" title="Проследявайте какво се случва с обслужването, дори когато не сте на лаптопа си. 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Плъгините за пренос на данни ще прехвърлят всичките ви данни от предишния софтуер за клиентска поддръжка безпроблемно." hreflang="bg-BG" onover-preload="1"> Плъгините за пренос на данни ви помагат да прехвърлите всичките си… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features %d0%b8%d0%bd%d1%82%d0%b5%d0%b3%d1%80%d0%b0%d1%86%d0%b8%d0%b8 integrations" style="order:11;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="enterprise" data-category="%d0%b8%d0%bd%d1%82%d0%b5%d0%b3%d1%80%d0%b0%d1%86%d0%b8%d0%b8" data-href="https://www.liveagent.bg/funkcii/upravlenie-na-proekti/" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/integrations_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/features/archive/integrations_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Project management - icon" decoding="async" data-src="https://www.liveagent.bg/wp/urlslab-download/f902b9064ce74e73b84d4cd4a0d70ba9/Project-management.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="134"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Интеграции</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title"><a href="https://www.liveagent.bg/funkcii/upravlenie-na-proekti/" title="Дайте летящ старт на управлението си на проекти с инструментите и интеграциите на LiveAgent. Планирайте задачи и управлявайте сътрудниците и отделите си." hreflang="bg-BG" onover-preload="1">Управление на проекти</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/upravlenie-na-proekti/" title="Дайте летящ старт на управлението си на проекти с инструментите и интеграциите на LiveAgent. 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Zapier Ви позволява да се свържете с голям брой приложения без сложни инсталации." hreflang="bg-BG" onover-preload="1">Zapier</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.bg/funkcii/zapier/" title="Интегрирайте Вашите любими приложения с LiveAgient чрез Zapier. Zapier Ви позволява да се свържете с голям брой приложения без сложни инсталации." hreflang="bg-BG" onover-preload="1"> Zapier Ви позволява да интегрирате много приложения, интеграции и софтуер с… </a> </div> </div> </div> </li> </ul> </div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/testov-period/" class="Button Button--full" title="Обмисляте help desk софтуера на LiveAgent? 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Start a 14-day free trial and join our satisfied clients in delivering exceptional customer support." hreflang="en-US" onover-preload="1">Импресум</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-13 widget_nav_menu"><div class="Footer__top__column__title h5">Научете повече</div><div class="menu-footer-top-learn-bulgarian-container"><ul id="menu-footer-top-learn-bulgarian" class="menu"><li id="menu-item-399369"><a href="https://www.liveagent.bg/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="bg-BG" onover-preload="1">Блог</a></li> <li id="menu-item-743105"><a href="https://www.liveagent.bg/klientsko-obslujvane-termini/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="bg-BG" onover-preload="1">Терминологичен речник</a></li> <li id="menu-item-743106"><a href="https://www.liveagent.bg/akademiya/" title="Добре дошли в Академията LiveAgent – единственият ресурс за клиентско обслужване, който някога ще ви трябва. Открийте всичко за комуникацията с клиенти, управление на тикети, клиентска психология и още. Научете как да избегнете лошото обслужване и вдъхновете се от експертни изказвания и стратегии. Посетете ни и подобрете обслужването си днес!" hreflang="bg-BG" onover-preload="1">Академия</a></li> <li id="menu-item-743107"><a href="https://www.liveagent.bg/shabloni/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="bg-BG" onover-preload="1">Шаблони</a></li> <li id="menu-item-399376"><a href="https://www.liveagent.bg/test-za-skorost-na-vavezhdane/" title="Изпробвайте уменията си за въвеждане с безплатния тест на LiveAgent. Научете скоростта си на писане за броени минути и се упражнявайте безплатно, за да я подобрите." hreflang="bg-BG" onover-preload="1">Тест за скорост на писане</a></li> <li id="menu-item-743108"><a href="https://www.liveagent.bg/kalkulator-na-ceni/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="bg-BG" onover-preload="1">Калкулатор на цени</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-155 widget_nav_menu"><div class="Footer__top__column__title h5">Популярни</div><div class="menu-footer-top-popular-bulgarian-container"><ul id="menu-footer-top-popular-bulgarian" class="menu"><li id="menu-item-949716"><a href="https://www.liveagent.bg/softuer-za-baza-znaniya/" title="Открийте как софтуерът за база знания на LiveAgent подобрява самообслужването на клиентите! Насладете се на безплатен пробен период, гъвкави функции и напреднал инструмент за търсене. Подобрете клиентското изживяване с високо оценения софтуер за база знания." hreflang="bg-BG" onover-preload="1">Софтуер за база знания</a></li> <li id="menu-item-743146"><a href="https://www.liveagent.bg/software-za-klientsko-obslujvane/" title="Софтуерът за клиентско обслужване комбинира многофункционална входяща кутия, лайв чат, телефонна централа и клиентски портал. Изберете правилният за вашите нужди." hreflang="bg-BG" onover-preload="1">Софтуер за клиентско обслужване</a></li> <li id="menu-item-743147"><a href="https://www.liveagent.bg/blog/nai-dobri-voip-sistemi-i-integracii/" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG" onover-preload="1">VoIP телефонни системи</a></li> <li id="menu-item-743179"><a href="https://www.liveagent.bg/software-za-samoobsluzhvane/" title='Открийте софтуера за самообслужване на LiveAgent - достъпно решение без скрити такси, което позволява на клиентите да решават проблемите си самостоятелно. Подобрете ефективността и удовлетвореността, като намалите административните разходи и времето за реакция. Разгледайте нашия клиентски портал "Всичко в едно" и се насладете на денонощна поддръжка.' hreflang="bg-BG" onover-preload="1">Софтуер за самообслужване</a></li> <li id="menu-item-743211"><a href="https://www.liveagent.bg/softuer-za-vhodyasht-kol-tsentar/" title="Проучване показва, че 39% от потребителите предпочитат да бъдат обслужени по телефон, вместо по друг канал за връзка. С LiveAgent можете да настроите виртуален кол център директно в Help Desk продукта си. Лесно управлявайте входящите повиквания от клиентите си, подобрете работата на екипа си за обслужване и генерирайте по-големи продажби от входящите обаждания." hreflang="bg-BG" onover-preload="1">Софтуер за входяща телефонна централа</a></li> <li id="menu-item-743212"><a href="https://www.liveagent.bg/sistema-za-upravlenie-na-oplakvaniya/" title="LiveAgent е система за управление на запитванията с пълна функционалност. Тя предоставя help desk приложение с всичко в едно, което обединява всичките ви канали за комуникация." hreflang="bg-BG" onover-preload="1">Система за управление на оплаквания</a></li> <li id="menu-item-743214"><a href="https://www.liveagent.com/blog/best-client-portal-software/" title="Client portal software showcases a customer-centric approach. Learn about 25 of the best client portal software on the market today." hreflang="en-US" onover-preload="1">Софтуер за клиентски портал</a></li> <li id="menu-item-743215"><a href="https://www.liveagent.bg/statup/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="bg-BG" onover-preload="1">Хелп деск софтуер за стартъпи</a></li> </ul></div></div> </div> </div> </div> </div> <div class="Footer__middle"> <div class="wrapper"> <div class="Footer__middle__row"> <div class="Footer__middle__contacts"> <div class="Footer__middle__title h5">Sales contacts</div> <ul> <li class="Footer__middle__contacts__phone"><a href="tel:+421%202%2033%20456%20826" title="Телефонен номер на LiveAgent">+421 2 33 456 826</a></li> <li class="Footer__middle__contacts__phone"><a href="tel:+1-888-257-8754" title="Телефонен номер на LiveAgent">+1-888-257-8754</a></li> <li class="Footer__middle__contacts__whatsapp"><a href="https://wa.me/17862041375?text=Hi!%20I%20am%20contacting%20you%20from%20https://www.liveagent.bg/funkcii/zapier/,%20and%20I%20am%20contacting%20you%20about..." title="LiveAgent's WhatsApp">+1-786-204-1375</a></li> <li class="Footer__middle__contacts__calendar"><a href="/demo/" title="Демонстрация на LiveAgent" hreflang="bg-BG" onover-preload="1">Насрочете демо</a></li> </ul> </div> <div class="Footer__middle__social"> <div class="Footer__middle__title h5">Социални медии</div> <ul> <li> <a href="https://www.instagram.com/liveagent/" rel="noopener" target="_blank" title="LiveAgent в Instagram"> <svg> <use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-instagram"></use> </svg> </a> </li> <li> <a href="https://www.facebook.com/LiveAgent/" rel="noopener" target="_blank" title="LiveAgent в Facebook"> <svg> <use xlink:href=" https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-facebook "></use> </svg> </a> </li> <li> <a href="https://twitter.com/LiveAgent" rel="noopener" target="_blank" title="LiveAgent в Twitter"> <svg> <use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-twitter"></use> </svg> </a> </li> <li> <a href="https://www.linkedin.com/company/liveagent/" rel="nofollow noopener" target="_blank" title="LiveAgent в LinkedIn"> <svg> <use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-linkedin"></use> </svg> </a> </li> <li> <a href="https://consent.youtube.com/m?continue=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCSG5TrYcDozs6jkLf66taBg%3Fcbrd%3D1&gl=DE&m=0&pc=yt&cm=2&hl=de&src=1" rel="nofollow noopener" target="_blank" title="LiveAgent в YouTube" urlslab_href_old="https://www.youtube.com/channel/UCSG5TrYcDozs6jkLf66taBg"> <svg> <use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-youtube"></use> </svg> </a> </li> <li> <a href="https://wa.me/17862041375" rel="nofollow noopener" target="_blank" title="LiveAgent's WhatsApp"> <svg> <use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-whatsapp"></use> </svg> </a> </li> </ul> </div> <div class="Footer__middle__reviews"> <div class="Footer__middle__title h5">Reviews</div> <a class="Footer__middle__reviews__img" href="https://www.g2.com/products/liveagent/reviews?utm_source=review-widget" target="_blank" title="Read reviews of LiveAgent on G2"> <picture><img alt="Read LiveAgent reviews on G2" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/reviews/g2-reviews-img.png" data-urlslabstyle="" style="opacity: 0; 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Сървърите на LiveAgent са хостнати в съоръжения, съобразени със стандарти Tier IV или III+, PCI DSS, SSAE-16 или ISO 27001." hreflang="bg-BG" onover-preload="1">Политика за сигурността на личните данни</a></li> <li id="menu-item-784569"><a href="/politika-za-lichnite-danni/" title="Открийте как Quality Unit защитава вашите данни с нашата Политика за личните данни. Разберете как използваме бисквитки и събираме информация за подобряване на услугите. Посетете ни за повече информация и сигурност в онлайн пространството." hreflang="bg-BG" onover-preload="1">Политика за личните данни</a></li> <li id="menu-item-784570"><a href="https://www.liveagent.bg/gdpr/" title="LiveAgent е напълно съвместим с ОРЗД, осигурявайки поверителност, сигурност и прозрачност на данните. Научете как LiveAgent помага на клиентите си да спазват европейските изисквания за защита на данните и разгледайте нашите мерки за сигурност, като двуфакторна автентикация и HTTPS криптиране. Посетете страницата, за да откриете всички отговори на често задавани въпроси относно съответствието с ОРЗД." hreflang="bg-BG" onover-preload="1">Съответствие на LiveAgent с ОРЗД</a></li> <li id="menu-item-784571"><a href="https://www.liveagent.bg/karta-na-saita/" urlslab_href_old="/sitemap/" title="Търсите конткретна страница в сайта на LiveAgent? Вижте картата на сайта ни, за да откриете бързо това, което търсите." hreflang="bg-BG" onover-preload="1">Sitemap</a></li> </ul></div> </div> </div> </div> </div> </footer> <div class="Medovnicky urlslab-skip-all"> <div class="wrapper"> <p>Сайтът ни използва бисквитки. Ако останете, приемаме, че сте съгласни да използваме бисквитки, както е описано в <a href="/politika-za-lichnite-danni/">политиката за поверителност и бисквитки</a>.</p> <div class="Medovnicky__buttons"> <a href="#" class="Medovnicky__button Medovnicky__button--no Medovnicky__button--more Button Button--outline"> <span>Откажи</span> </a> <a href="#" class="Medovnicky__button Medovnicky__button--yes Button Button--full"> <span>Приемам</span> </a> </div> </div> </div> <div id="exitPopup" class="Exit-popup hidden"> <div class="Exit-popup__container"> <span id="exitPopupClose" class="Exit-popup__close">×</span> <div class="Exit-popup__content urlslab-skip-all"> <h2 class="Exit-popup__title ">Искате да подобрите клиентското си обслужване?</h2> <p class="Exit-popup__text">Отговаряйте на повече запитвания с нашия хелп деск софтуер всичко-в-едно. Опитайте LiveAgent безплатно за 30 дни. 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