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Διασυνοριακές υποθέσεις ΕΚΚ Ελλάδας | Συνήγορος του Καταναλωτή
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menu--uppermenu"> <h2 class="visually-hidden" id="block-kefalidaploigisi-menu">Κεφαλίδα Πλοήγηση</h2> <!-- THEME DEBUG --> <!-- THEME HOOK: 'menu__uppermenu' --> <!-- FILE NAME SUGGESTIONS: * menu--uppermenu.html.twig x menu.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/navigation/menu.html.twig' --> <ul class="menu"> <li class="menu-item"> <a href="/el/forma-epikoinonias" data-drupal-link-system-path="node/18">ΕΠΙΚΟΙΝΩΝΙΑ</a> </li> <li class="menu-item"> <a href="/el/syhnes-erotiseis" data-drupal-link-system-path="node/16">ΣΥΧΝΕΣ ΕΡΩΤΗΣΕΙΣ</a> </li> <li class="menu-item"> <a href="/el/hrisimoi-syndesmoi" data-drupal-link-system-path="node/17">ΧΡΗΣΙΜΟΙ ΣΥΝΔΕΣΜΟΙ</a> </li> </ul> <!-- END OUTPUT from 'core/themes/classy/templates/navigation/menu.html.twig' --> </nav> <!-- END OUTPUT from 'core/themes/classy/templates/block/block--system-menu-block.html.twig' --> </div> <!-- END OUTPUT from 'core/themes/classy/templates/layout/region.html.twig' --> </div> <div class="bottom_header"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'region' --> <!-- FILE NAME SUGGESTIONS: * region--header.html.twig x region.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/layout/region.html.twig' --> <div class="region region-header"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: x block--drupalix-site-branding.html.twig * block--system-branding-block.html.twig * block--system.html.twig * block.html.twig --> <!-- BEGIN OUTPUT from 'themes/custom/drupalix/templates/logo/block--drupalix-site-branding.html.twig' --> <div id="block-drupalix-site-branding" class="block block-system block-system-branding-block"> <a href="/el" rel="home" class="site-logo"> <img src="/sites/default/files/synhgoros-logo-resized.jpg" alt="Αρχική" /> </a> </div> <!-- END OUTPUT from 'themes/custom/drupalix/templates/logo/block--drupalix-site-branding.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * 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ΣτΚ</a> </li> <li class="menu-item main-menu-1"> <a href="/el/armodiotites" data-drupal-link-system-path="node/36">Αρμοδιότητες</a> </li> <li class="menu-item main-menu-2"> <a href="/el/organosi-stelehosi" data-drupal-link-system-path="node/674">Οργάνωση & Στελέχωση</a> </li> </ul> </li> <li class="menu-item main-menu-1 menu-item--expanded menu-item--active-trail"> <span>ΥΠΗΡΕΣΙΕΣ ΓΙΑ ΤΟΝ ΚΑΤΑΝΑΛΩΤΗ</span> <ul class="menu"> <li class="menu-item main-menu-0"> <a href="/el/ypoboli-anaforas" data-drupal-link-system-path="node/21">Υποβολή/Διαχείριση Αναφορών</a> </li> <li class="menu-item main-menu-1"> <a href="/el/platforma-ied" data-drupal-link-system-path="node/37">Πλατφόρμα ΗΕΔ</a> </li> <li class="menu-item main-menu-2 menu-item--active-trail"> <a href="/el/diasynoriakes-ypotheseis-ekk-elladas" data-drupal-link-system-path="node/38" class="is-active">Διασυνοριακές υποθέσεις ΕΚΚ Ελλάδας</a> </li> <li class="menu-item main-menu-3"> <a href="/el/kodikas-deontologias-trapezon-n42242013" 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ΣτΚ</a> </li> <li class="menu-item main-menu-1"> <a href="/el/nomothesia#GenikiNomothesia" data-drupal-link-system-path="node/30">Γενική νομοθεσία προστασίας καταναλωτή</a> </li> <li class="menu-item main-menu-2"> <a href="/el/nomothesia#NomothesiaEED" data-drupal-link-system-path="node/30">Νομοθεσία σχετικά με ΕΕΔ</a> </li> <li class="menu-item main-menu-3"> <a href="/el/nomothesia#NomothesiaKDT" data-drupal-link-system-path="node/30">Νομοθεσία σχετικά με ΚΔΤ</a> </li> <li class="menu-item main-menu-4"> <a href="/el/nomothesia#Diabouleuseis" data-drupal-link-system-path="node/30">Διαβουλεύσεις</a> </li> </ul> </li> <li class="menu-item main-menu-7"> <a href="/el/hrisimoi-syndesmoi" data-drupal-link-system-path="node/17">ΧΡΗΣΙΜΟΙ ΣΥΝΔΕΣΜΟΙ</a> </li> <li class="menu-item main-menu-8"> <a href="/el/syhnes-erotiseis" data-drupal-link-system-path="node/16">ΣΥΧΝΕΣ ΕΡΩΤΗΣΕΙΣ</a> </li> <li class="menu-item main-menu-9"> <a href="/el/forma-epikoinonias" data-drupal-link-system-path="node/18">ΕΠΙΚΟΙΝΩΝΙΑ</a> </li> </ul> <!-- END OUTPUT from 'themes/custom/drupalix/templates/menu--main.html.twig' --> </nav> <!-- END OUTPUT from 'core/themes/classy/templates/block/block--system-menu-block.html.twig' --> </div> <!-- END OUTPUT from 'core/themes/classy/templates/layout/region.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'region' --> <!-- FILE NAME SUGGESTIONS: * region--header-right.html.twig x region.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/layout/region.html.twig' --> <div class="region region-header-right"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--submit-report.html.twig * block--majestix-submit-report.html.twig * block--majestix.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/block/block.html.twig' --> <div id="block-submit-report" class="block block-majestix block-majestix-submit-report"> <div class="button--small field field--name-field-link field--type-link field--label-hidden field__item"><a href="/el/gsis?route_name=user.page">Υποβολή Αναφοράς</a></div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--burgermenu.html.twig * block--block-content--52faf645-ed45-4563-b71b-e45d58b0d32f.html.twig * block--block-content.html.twig * block--block-content.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/block/block.html.twig' --> <div id="block-burgermenu" class="mobile-burger-menu-block block block-block-content block-block-content52faf645-ed45-4563-b71b-e45d58b0d32f"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--block-content--field-body--basic.html.twig * field--block-content--field-body.html.twig * field--block-content--basic.html.twig * field--field-body.html.twig x field--text-with-summary.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> <div class="clearfix text-formatted field field--name-field-body field--type-text-with-summary field--label-hidden field__item"><a href="javascript:void(0)" class="button-menu"> Burger Button <span></span> <span></span> <span></span> <span></span> </a> <div class="all-menus"> <div class="all-menus-inner"> </div> </div></div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> </div> <!-- END OUTPUT from 'core/themes/classy/templates/block/block.html.twig' --> </div> <!-- END OUTPUT from 'core/themes/classy/templates/layout/region.html.twig' --> </div> </header> <main role="main"> <a id="main-content" tabindex="-1"></a> <div class="layout-content"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'region' --> <!-- FILE NAME SUGGESTIONS: x region--content.html.twig * region.html.twig --> <!-- BEGIN OUTPUT from 'themes/custom/drupalix/templates/region--content.html.twig' --> <div class="region region-content"> <div class="group--wrapper"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--drupalix-messages.html.twig x block--system-messages-block.html.twig * block--system.html.twig * block.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/stable/templates/block/block--system-messages-block.html.twig' --> <div data-drupal-messages-fallback class="hidden"></div> <!-- END OUTPUT from 'core/themes/stable/templates/block/block--system-messages-block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--drupalix-content.html.twig * block--system-main-block.html.twig * block--system.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/block/block.html.twig' --> <div id="block-drupalix-content" class="block block-system block-system-main-block"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'node' --> <!-- FILE NAME SUGGESTIONS: * node--38--full.html.twig * node--38.html.twig * node--advanced-page--full.html.twig x node--advanced-page.html.twig * node--full.html.twig * node.html.twig --> <!-- BEGIN OUTPUT from 'themes/custom/drupalix/templates/node--advanced-page.html.twig' --> <article data-history-node-id="38" role="article" about="/el/diasynoriakes-ypotheseis-ekk-elladas" class="node node--type-advanced-page node--view-mode-full"> <div class="hero--group"> <div class="hero_image"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-image--advanced-page.html.twig * field--node--field-image.html.twig * field--node--advanced-page.html.twig * field--field-image.html.twig * field--image.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="bg-image field field--name-field-image field--type-image field--label-hidden field__item"></div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="hero-content main-container"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field_group_html_element' --> <!-- FILE NAME SUGGESTIONS: * field-group-html-element--node--advanced-page--group-hero-group.html.twig * field-group-html-element--node--advanced-page--div.html.twig * field-group-html-element--node--group-hero-group.html.twig * field-group-html-element--node--advanced-page.html.twig * field-group-html-element--node--div.html.twig * field-group-html-element--group-hero-group.html.twig * field-group-html-element--advanced-page.html.twig * field-group-html-element--node.html.twig * field-group-html-element--div.html.twig x field-group-html-element.html.twig --> <!-- BEGIN OUTPUT from 'modules/contrib/field_group/templates/field-group-html-element.html.twig' --> <div class="title--subtitle-group"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-title--advanced-page.html.twig * field--node--field-title.html.twig * field--node--advanced-page.html.twig * field--field-title.html.twig * field--string.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="text--40 text--bold field field--name-field-title field--type-string field--label-hidden field__item">Διασυνοριακές υποθέσεις ΕΚΚ Ελλάδας</div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'modules/contrib/field_group/templates/field-group-html-element.html.twig' --> </div> </div> </div> <div class="node__content"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-paragraph-sections--advanced-page.html.twig * field--node--field-paragraph-sections.html.twig * field--node--advanced-page.html.twig * field--field-paragraph-sections.html.twig * field--entity-reference-revisions.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-paragraph-sections field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'paragraph' --> <!-- FILE NAME SUGGESTIONS: x paragraph--title-text--default.html.twig * paragraph--title-text.html.twig * paragraph--default.html.twig * paragraph.html.twig --> <!-- BEGIN OUTPUT from 'themes/custom/drupalix/templates/color_switch/paragraph--title-text--default.html.twig' --> <div> <div></div> </div> <div class="white" > <div class="main-container"> <div class="paragraph paragraph--type--title-text paragraph--view-mode--default"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: x field--paragraph--field-paragraph-title--title-text.html.twig * field--paragraph--field-paragraph-title.html.twig * field--paragraph--title-text.html.twig * field--field-paragraph-title.html.twig * field--string.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/custom/drupalix/templates/advanced_html/field--paragraph--field-paragraph-title--title-text.html.twig' --> <div class="text--28 text--bold field field--name-field-paragraph-title field--type-string field--label-hidden field__item">Διαδικασία</div> <!-- END OUTPUT from 'themes/custom/drupalix/templates/advanced_html/field--paragraph--field-paragraph-title--title-text.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: x field--paragraph--field-anchor-title--title-text.html.twig * field--paragraph--field-anchor-title.html.twig * field--paragraph--title-text.html.twig * field--field-anchor-title.html.twig * field--string.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/custom/drupalix/templates/advanced_html/field--paragraph--field-anchor-title--title-text.html.twig' --> <div class="field field--name-field-anchor-title field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Anchor Τίτλος</div> <div class="field__item" id="Procedure"> Procedure </a> </div> </div> <!-- END OUTPUT from 'themes/custom/drupalix/templates/advanced_html/field--paragraph--field-anchor-title--title-text.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--paragraph--field-paragraph-text-formatted--title-text.html.twig * field--paragraph--field-paragraph-text-formatted.html.twig * field--paragraph--title-text.html.twig * field--field-paragraph-text-formatted.html.twig x field--text-long.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--text-long.html.twig' --> <div class="text--20 text--regular clearfix text-formatted field field--name-field-paragraph-text-formatted field--type-text-long field--label-hidden field__item"><ul><li class="text-align-justify">Καταναλωτές που αντιμετωπίζουν πρόβλημα σε σχέση με προϊόν ή υπηρεσία που προμηθεύτηκαν από κράτος-μέλος της Ευρωπαϊκής Ένωσης, συμπεριλαμβανομένων της Νορβηγίας και της Ισλανδίας και του Ηνωμένου Βασιλείου, διαφορετικό από τον τόπο διαμονής τους, απευθύνονται για την υποβολή αναφοράς στο Ε.Κ.Κ. που λειτουργεί στη χώρα τους.</li> <li class="text-align-justify">Οι καταναλωτές που διαμένουν στην Ελλάδα και επιθυμούν τη φιλική επίλυση διαφορών που έχουν με προμηθευτές που εδρεύουν στην Ευρωπαϊκή Ένωση, στη Νορβηγία, στην Ισλανδία και στο Ηνωμένο Βασίλειο μπορούν να υποβάλουν τις αναφορές τους στο Ε.Κ.Κ. Ελλάδας.</li> <li class="text-align-justify">Οι καταναλωτές που διαμένουν σε άλλη χώρα της Ευρωπαϊκής Ένωσης, στο Ηνωμένο Βασίλειο, στη Νορβηγία, στην Ισλανδία ή στο Λιχτενστάιν και επιθυμούν τη φιλική επίλυση διαφορών που έχουν με προμηθευτές που εδρεύουν στην Ελλάδα, μπορούν να υποβάλουν τις αναφορές τους στο Ε.Κ.Κ. της χώρας τους.</li> <li class="text-align-justify">Η φιλική επίλυση μιας διαφοράς γίνεται σε συνεργασία του Ε.Κ.Κ. Ελλάδας με το αντίστοιχο Ε.Κ.Κ. του τόπου κατοικίας του καταναλωτή ή της έδρας του καταγγελλόμενου προμηθευτή.</li> </ul></div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--text-long.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--paragraph--field-paragraph-white-background--title-text.html.twig * field--paragraph--field-paragraph-white-background.html.twig * field--paragraph--title-text.html.twig * field--field-paragraph-white-background.html.twig * field--boolean.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-paragraph-white-background field--type-boolean field--label-above"> <div class="field__label">Λευκό Φόντο</div> <div class="field__item">1</div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> </div> </div> <!-- END OUTPUT from 'themes/custom/drupalix/templates/color_switch/paragraph--title-text--default.html.twig' --> </div> <div class="field__item"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'paragraph' --> <!-- FILE NAME SUGGESTIONS: * paragraph--paragraph-links--default.html.twig x paragraph--paragraph-links.html.twig * paragraph--default.html.twig * paragraph.html.twig --> <!-- BEGIN OUTPUT from 'themes/custom/drupalix/templates/color_switch/paragraph--paragraph-links.html.twig' --> <div class="white" > <div class="main-container"> <div class="paragraph paragraph--type--paragraph-links paragraph--view-mode--default"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--paragraph--field-paragraph-title--paragraph-links.html.twig * field--paragraph--field-paragraph-title.html.twig * field--paragraph--paragraph-links.html.twig * field--field-paragraph-title.html.twig * field--string.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="text--22 text--bold field field--name-field-paragraph-title field--type-string field--label-hidden field__item">Σχετικοί Σύνδεσμοι</div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--paragraph--field-referenced-paragraph--paragraph-links.html.twig * field--paragraph--field-referenced-paragraph.html.twig * field--paragraph--paragraph-links.html.twig * field--field-referenced-paragraph.html.twig * field--entity-reference-revisions.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-referenced-paragraph field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'paragraph' --> <!-- FILE NAME SUGGESTIONS: * paragraph--paragraph-link--default.html.twig * paragraph--paragraph-link.html.twig * paragraph--default.html.twig x paragraph.html.twig --> <!-- BEGIN OUTPUT from 'modules/contrib/paragraphs/templates/paragraph.html.twig' --> <div class="paragraph paragraph--type--paragraph-link paragraph--view-mode--default"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: x field--paragraph--field-paragraph-link--paragraph-link.html.twig * field--paragraph--field-paragraph-link.html.twig * field--paragraph--paragraph-link.html.twig * field--field-paragraph-link.html.twig * field--link.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/custom/drupalix/templates/field--paragraph--field-paragraph-link--paragraph-link.html.twig' --> <div class="button--link field field--name-field-paragraph-link field--type-link field--label-hidden field__item"> <a href="https://www.eccgreece.gr/el">Πρόσβαση στην ιστοσελίδα του ΕΚΚ Ελλάδας</a> <a class="icon-link" href="https://www.eccgreece.gr/el" alt="Πρόσβαση στην ιστοσελίδα του ΕΚΚ Ελλάδας">Πρόσβαση στην ιστοσελίδα του ΕΚΚ Ελλάδας</a> </div> <!-- END OUTPUT from 'themes/custom/drupalix/templates/field--paragraph--field-paragraph-link--paragraph-link.html.twig' --> </div> <!-- END OUTPUT from 'modules/contrib/paragraphs/templates/paragraph.html.twig' --> </div> <div class="field__item"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'paragraph' --> <!-- FILE NAME SUGGESTIONS: * paragraph--paragraph-link--default.html.twig * paragraph--paragraph-link.html.twig * paragraph--default.html.twig x paragraph.html.twig --> <!-- BEGIN OUTPUT from 'modules/contrib/paragraphs/templates/paragraph.html.twig' --> <div class="paragraph paragraph--type--paragraph-link paragraph--view-mode--default"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: x field--paragraph--field-paragraph-link--paragraph-link.html.twig * field--paragraph--field-paragraph-link.html.twig * field--paragraph--paragraph-link.html.twig * field--field-paragraph-link.html.twig * field--link.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/custom/drupalix/templates/field--paragraph--field-paragraph-link--paragraph-link.html.twig' --> <div class="button--link field field--name-field-paragraph-link field--type-link field--label-hidden field__item"> <a href="https://www.eccnet.eu/">Πρόσβαση στην ιστοσελίδα του Δικτύου των ΕΚΚ.</a> <a class="icon-link" href="https://www.eccnet.eu/" alt="Πρόσβαση στην ιστοσελίδα του Δικτύου των ΕΚΚ.">Πρόσβαση στην ιστοσελίδα του Δικτύου των ΕΚΚ.</a> </div> <!-- END OUTPUT from 'themes/custom/drupalix/templates/field--paragraph--field-paragraph-link--paragraph-link.html.twig' --> </div> <!-- END OUTPUT from 'modules/contrib/paragraphs/templates/paragraph.html.twig' --> </div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--paragraph--field-paragraph-white-background--paragraph-links.html.twig * field--paragraph--field-paragraph-white-background.html.twig * field--paragraph--paragraph-links.html.twig * field--field-paragraph-white-background.html.twig * field--boolean.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-paragraph-white-background field--type-boolean field--label-hidden field__item">1</div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> </div> </div> <!-- END OUTPUT from 'themes/custom/drupalix/templates/color_switch/paragraph--paragraph-links.html.twig' --> </div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'links__node' --> <!-- FILE NAME SUGGESTIONS: x links--node.html.twig x links--node.html.twig * links.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/content/links--node.html.twig' --> <!-- END OUTPUT from 'core/themes/classy/templates/content/links--node.html.twig' --> </div> </article> <!-- END OUTPUT from 'themes/custom/drupalix/templates/node--advanced-page.html.twig' --> </div> <!-- END OUTPUT from 'core/themes/classy/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--custommodalblock.html.twig * block--custom-modal-block.html.twig * block--custom-modal-block.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/block/block.html.twig' --> <div id="block-custommodalblock" class="block block-custom-modal-block"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'custom_modal_block' --> <!-- BEGIN OUTPUT from 'modules/custom/custom_modal_block/templates/custom-modal-block.html.twig' --> <div id="modal--check"> <h2 class="text--30">Επιβεβαίωση</h2> <p class="text--16"> <span class="text--bold underline">Α) Βεβαιωθείτε ότι έχετε κατανοήσει τις αρμοδιότητες του Συνηγόρου του Καταναλωτή (ΣτΚ)</span> και ότι το αντικείμενο της αναφοράς σας βρίσκεται εντός του πλαισίου των αρμοδιοτήτων αυτών (<a href="https://www.synigoroskatanaloti.gr/el/armodiotites" class="underline">https://www.synigoroskatanaloti.gr/el/armodiotites</a> & ειδικότερα άρθρο 4 Ν.3297/2004, όπως ισχύει).<br/> <span class="text--bold">Ο ΣτΚ έχει αρμοδιότητα και ρόλο διαμεσολαβητή</span> μεταξύ καταναλωτών και προμηθευτών και δεν επιβάλλει κυρώσεις. Είναι αρμόδιος μόνον για υποθέσεις οι οποίες έχουν προκύψει <span class="text--bold">έως και ένα έτος</span> πριν την υποβολή της αναφοράς και για τις <span class="text--bold"> οποίες δεν έχει ξεκινήσει κάποια δικαστική διαδικασία</span>.<br/> <span class="text--bold underline">Ενδεικτικά ο ΣτΚ δεν είναι αρμόδιος:</span> για διαφορές μεταξύ επιχειρήσεων, για διαφορές που συνδέονται με την επιχειρηματική, εμπορική ή επαγγελματική δραστηριότητα του αναφέροντος, για διαφορές από συναλλαγές για τις οποίες δεν έχει εκδοθεί νόμιμο παραστατικό, για υποθέσεις που σχετίζονται με έλεγχο των τιμών καυσίμων, τροφίμων και φαρμάκων ή για αλλοιώσεις/νόθευση που αφορούν τα ανωτέρω, για φορολογικές διαφορές και εν γένει για διαφορές πολιτών έναντι φορέων του Δημοσίου, ΟΤΑ (Δήμοι, Περιφέρειες) κ.α.» </p> <p class="text--16"> <span class="text--bold">Β) Βεβαιωθείτε ότι έχετε διαθέσιμα όλα τα απαραίτητα έγγραφα που είναι χρήσιμα για τη διερεύνηση της υπόθεσης και τα οποία πρέπει να επισυναφθούν </span>(ενδεικτικά αντίγραφα συμβάσεων, τιμολογίων, αποδείξεων αγοράς, σχετική αλληλογραφία, κ.λπ.). </p> <p class="text--16"> <span class="text--bold">Γ) Βεβαιωθείτε ότι δεν αφορά επιχείρηση/επαγγελματία που εδρεύει εκτός Ελλάδος</span>, άλλως μπορείτε να υποβάλλετε αναφορά στο Ευρωπαϊκό Κέντρο Καταναλωτή (ECC) αφού λάβετε υπ’ όψιν τις σχετικές προϋποθέσεις και τις αρμοδιότητες του ECC. </p> <p class="text--16"> <span class="text--bold underline">Δ) Επικοινωνήστε με τον προμηθευτή</span> με οποιονδήποτε πρόσφορο τρόπο, προκειμένου να του θέσετε το πρόβλημα που σας απασχολεί και να επιδιώξετε την επίλυσή του και προχωρήστε στην αναφορά εφόσον το πρόβλημα δεν επιλυθεί σε εύλογο χρόνο. Παρακαλείστε, όπου είναι δυνατόν, να επισυνάψετε στην αναφορά σας αντίγραφα της επικοινωνίας σας με τον προμηθευτή. </p> <p class="text--16"> <span class="text--bold underline">E) Ενημέρωση:</span> Η αναφορά διαβιβάζεται στις καταγγελλόμενες επιχειρήσεις αυτούσια. </p> <div class="section-buttons"> <div class="button--small"> <a href="/el/node/23" class="redirect-to-form" >Συνέχεια</a> </div> <div class="button--small"> <a href="#" class="close-modal-btn" value="">Άκυρο</a> </div> </div> </div> <!-- END OUTPUT from 'modules/custom/custom_modal_block/templates/custom-modal-block.html.twig' --> </div> <!-- END OUTPUT from 'core/themes/classy/templates/block/block.html.twig' --> </div> </div> <!-- END OUTPUT from 'themes/custom/drupalix/templates/region--content.html.twig' --> <div class="main-container"> </div> <div class="main-container"> </div> </div> </main> <footer role="contentinfo"> <div class="main-container"> <div class="footer-inner"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'region' --> <!-- FILE NAME SUGGESTIONS: * region--footer.html.twig x region.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/layout/region.html.twig' --> <div class="region region-footer"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--pliroforiesepikoinoniasfooter.html.twig * block--block-content--1d35d0ca-bb97-4bfc-b5b1-999b8762e4b0.html.twig * block--block-content.html.twig * block--block-content.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/block/block.html.twig' --> <div id="block-pliroforiesepikoinoniasfooter" class="contact--info_block block block-block-content block-block-content1d35d0ca-bb97-4bfc-b5b1-999b8762e4b0"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--block-content--field-body--basic.html.twig * field--block-content--field-body.html.twig * field--block-content--basic.html.twig * field--field-body.html.twig x field--text-with-summary.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> <div class="clearfix text-formatted field field--name-field-body field--type-text-with-summary field--label-hidden field__item"><div class="contact-info--first"> <div class="contact-info--item contact-info--address"> <div class="contact-info--label text--14 text--bold">Διεύθυνση</div> <div class="contact-info--text text--16 text--regular">Λ.Αλεξάνδρας 144, 114 71, Αθήνα</div> </div> <div class="contact-info--map link--button link--button--border button--default_black text--regular"> <a href="https://goo.gl/maps/QtHY7Nmc73oxgJAW7" class="">Προβολή σε χάρτη</a> </div> </div> <div class="contact-info--second"> <div class="contact-info--item contact-info--phone"> <div class="contact-info--label text--14 text--bold">Τηλέφωνο</div> <div class="contact-info--text text--16 text--regular">210 6460862<br />210 6460814<br />210 6460612<br />210 6460734<br />210 6460458</div> </div> <div class="contact-info--item contact-info--email"> <div class="contact-info--label text--14 text--bold">Email</div> <div class="contact-info--text text--16 text--regular"><a href="mailto:grammateia@synigoroskatanaloti.gr">grammateia@synigoroskatanaloti.gr</a></div> </div> </div></div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> </div> <!-- END OUTPUT from 'core/themes/classy/templates/block/block.html.twig' --> </div> <!-- END OUTPUT from 'core/themes/classy/templates/layout/region.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'region' --> <!-- FILE NAME SUGGESTIONS: * region--footer-second.html.twig x region.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/layout/region.html.twig' --> <div class="region region-footer-second"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--yposelido.html.twig * block--system-menu-block--footer.html.twig x block--system-menu-block.html.twig * block--system.html.twig * block.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/block/block--system-menu-block.html.twig' --> <nav role="navigation" aria-labelledby="block-yposelido-menu" id="block-yposelido" class="footer_menu block block-menu navigation menu--footer"> <h2 id="block-yposelido-menu">Σχετικά με τον ιστότοπο</h2> <!-- THEME DEBUG --> <!-- THEME HOOK: 'menu__footer' --> <!-- FILE NAME SUGGESTIONS: * menu--footer.html.twig x menu.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/navigation/menu.html.twig' --> <ul class="menu"> <li class="menu-item"> <a href="/el/oroi-hrisis" data-drupal-link-system-path="node/667">Όροι χρήσης</a> </li> <li class="menu-item"> <a href="/el/politiki-prostasias-dedomenon-prosopikoy-haraktira" data-drupal-link-system-path="node/668">Πολιτική απορρήτου</a> </li> <li class="menu-item"> <a href="/el/dilosi-prosbasimotitas" data-drupal-link-system-path="node/669">Δήλωση Προσβασιμότητας</a> </li> </ul> <!-- END OUTPUT from 'core/themes/classy/templates/navigation/menu.html.twig' --> </nav> <!-- END OUTPUT from 'core/themes/classy/templates/block/block--system-menu-block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--socialmediaicons.html.twig * block--block-content--7ae30d7d-be0b-45d1-bc1b-1377aa08554f.html.twig * block--block-content.html.twig * block--block-content.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/block/block.html.twig' --> <div id="block-socialmediaicons" class="social-media_block block block-block-content block-block-content7ae30d7d-be0b-45d1-bc1b-1377aa08554f"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--block-content--field-body--basic.html.twig * field--block-content--field-body.html.twig * field--block-content--basic.html.twig * field--field-body.html.twig x field--text-with-summary.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> <div class="clearfix text-formatted field field--name-field-body field--type-text-with-summary field--label-hidden field__item"><div class="social-media--label">Ακολουθήστε μας</div> <a href="https://www.facebook.com/synigoroskatanaloti/" class="social-media--icon social-media--facebook" title="facebook"></a> <a href="https://twitter.com/synigkatanaloti" class="social-media--icon social-media--twitter" title="twitter"></a> <a href="https://www.youtube.com/channel/UC4g0AzhZ180srKDB1KJ1ddA" class="social-media--icon social-media--youtube" title="youtube"></a></div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> </div> <!-- END OUTPUT from 'core/themes/classy/templates/block/block.html.twig' --> </div> <!-- END OUTPUT from 'core/themes/classy/templates/layout/region.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'region' --> <!-- FILE NAME SUGGESTIONS: * region--footer-third.html.twig x region.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/layout/region.html.twig' --> <div class="region region-footer-third"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--footer-logos.html.twig * block--block-content--940ce256-790e-4845-9624-448a0de2bd88.html.twig * block--block-content.html.twig * block--block-content.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/block/block.html.twig' --> <div id="block-footer-logos" class="logo_block--footer block block-block-content block-block-content940ce256-790e-4845-9624-448a0de2bd88"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--block-content--field-paragraph-section--image-link-block.html.twig * field--block-content--field-paragraph-section.html.twig * field--block-content--image-link-block.html.twig * field--field-paragraph-section.html.twig * field--entity-reference-revisions.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-paragraph-section field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'paragraph' --> <!-- FILE NAME SUGGESTIONS: * paragraph--paragraph-image-link--default.html.twig * paragraph--paragraph-image-link.html.twig * paragraph--default.html.twig x paragraph.html.twig --> <!-- BEGIN OUTPUT from 'modules/contrib/paragraphs/templates/paragraph.html.twig' --> <div class="paragraph paragraph--type--paragraph-image-link paragraph--view-mode--default"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--paragraph--field-paragraph-image--paragraph-image-link.html.twig * field--paragraph--field-paragraph-image.html.twig * field--paragraph--paragraph-image-link.html.twig * field--field-paragraph-image.html.twig * field--image.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-paragraph-image field--type-image field--label-hidden field__item"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'image_formatter' --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/image-formatter.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'image' --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/image.html.twig' --> <img loading="lazy" src="/sites/default/files/image_link/image/2022-06/diavgeia_all_logo_0.png" width="171" height="47" alt="Διαύγεια" typeof="foaf:Image" /> <!-- END OUTPUT from 'core/themes/classy/templates/field/image.html.twig' --> <!-- END OUTPUT from 'core/themes/classy/templates/field/image-formatter.html.twig' --> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--paragraph--field-paragraph-link--paragraph-image-link.html.twig * field--paragraph--field-paragraph-link.html.twig * field--paragraph--paragraph-image-link.html.twig * field--field-paragraph-link.html.twig * field--link.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> <div class="field field--name-field-paragraph-link field--type-link field--label-hidden field__item"><a href="https://et.diavgeia.gov.gr/f/22964">https://et.diavgeia.gov.gr/f/22964</a></div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'modules/contrib/paragraphs/templates/paragraph.html.twig' --> </div> </div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field.html.twig' --> </div> <!-- END OUTPUT from 'core/themes/classy/templates/block/block.html.twig' --> </div> <!-- END OUTPUT from 'core/themes/classy/templates/layout/region.html.twig' --> </div> <div class="footer-inner-second"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'region' --> <!-- FILE NAME SUGGESTIONS: * region--footer-fourth.html.twig x region.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/layout/region.html.twig' --> <div class="region region-footer-fourth"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--copyright.html.twig * block--block-content--49589f49-8bca-436c-ac14-fac36055ed65.html.twig * block--block-content.html.twig * block--block-content.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/block/block.html.twig' --> <div id="block-copyright" class="copyright_block block block-block-content block-block-content49589f49-8bca-436c-ac14-fac36055ed65"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--block-content--field-body--basic.html.twig * field--block-content--field-body.html.twig * field--block-content--basic.html.twig * field--field-body.html.twig x field--text-with-summary.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> <div class="clearfix text-formatted field field--name-field-body field--type-text-with-summary field--label-hidden field__item"><p>© 2024 Συνήγορος του Καταναλωτή All rights reserved.</p></div> <!-- END OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> </div> <!-- END OUTPUT from 'core/themes/classy/templates/block/block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--developed-by-esepia.html.twig * block--block-content--51b9e075-d371-4673-bf20-42e333d54900.html.twig * block--block-content.html.twig * block--block-content.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/block/block.html.twig' --> <div id="block-developed-by-esepia" class="esepia_block block block-block-content block-block-content51b9e075-d371-4673-bf20-42e333d54900"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--block-content--field-body--basic.html.twig * field--block-content--field-body.html.twig * field--block-content--basic.html.twig * field--field-body.html.twig x field--text-with-summary.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/classy/templates/field/field--text-with-summary.html.twig' --> <div class="clearfix text-formatted field field--name-field-body field--type-text-with-summary field--label-hidden field__item"><div class="web--builders"> <div class="esepia text--14">Developed by<a 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