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<!DOCTYPE html>  <html class="content-platform-support" lang="en-US" itemscope> <head> <title>Manage groups | Atlassian Support</title>   <script src="https://atl-onetrust-wrapper.atlassian.com/assets/atl-onetrust-wrapper.min.js" type="text/javascript" data-domain="266b339b-197a-46d0-a605-808d1b1feb41" data-test="false" data-geofence="false" data-sync="true" ></script>  <script> window.sentryOnLoad = function () { console.log('Initializing Sentry...'); Sentry.init({ release: '21094680cc09fee834da447ddf0d43caf80bec47', environment: 'production', }); console.log("Sentry is initialized for 'production' environment and '21094680cc09fee834da447ddf0d43caf80bec47' release."); }; </script> <script src="https://js.sentry-cdn.com/58cc8f6260224318b0e9c5e635d9dbf4.min.js" crossorigin="anonymous" data-lazy="no"></script> <script> // These are the env variables that the frontend needs window.contentfulSpaceId = "zsv3d0ugroxu"; window.CCG_DETAILS_URL = "https://support.atlassian.com/gateway/api/customer-context/customer/details"; window.CONTENTFUL_ENV = "master"; window.LOGOUT_URL = "https://id.atlassian.com/logout"; window.CONTACT_FORMS_MANIFEST = "https://support-form-app-ui.prod-east.frontend.public.atl-paas.net/assets/asset-manifest.json"; window.SEGMENT_KEY = "ycih1ygfsk"; window.LD_CLIENT_SDK_KEY = "5d2416de0d7d7c0763fc77c5"; window.BANNERMAN_MANIFEST = "https://bannerman.us-east-1.prod.public.atl-paas.net/asset-manifest.json"; window.SAC_CST_TOKEN_COOKIE_NAME = "cloud.session.token"; window.SAC_OIDC_TOKEN_COOKIE_NAME = "sac_oidc_token"; window.SAC_BASE_URL = "https://support.atlassian.com"; window.CSM_CHAT_WIDGET_BASE_URL = "https://jcs-chat-widget.atlassian.com"; window.MY_REQUESTS_APP_MANIFEST_URL = "https://customer-support-portal.prod.atl-paas.net/asset-manifest.json"; window.CST_STATIC_FORMS_URL = "https://support-forms.atlassian.com"; window.CST_STATIC_FORMS_MANIFEST_URL = "https://support-forms.atlassian.com/asset-manifest.json"; window.ID_AUTH_URL = "https://id.atlassian.com"; window.CONFLUENCE_URL = "https://confluence.atlassian.com"; window.GRAPHQL_URL = "http://graphql-gateway.mesh:20019" window.STATSIG_CLIENT_API_KEY = "659383a9-602f-4a53-a80e-f8882b294b80" window.MICROS_ENVTYPE = "prod" window.CSP_REQUESTS_APP_MANIFEST_URL_BIFROST = "https://csp-mono-repo-ui.prod-east.frontend.public.atl-paas.net/assets/asset-manifest.json" window.__APP_INITIAL_STATE__ = /* <sl:translate_generic_json> */ { sl_translate: "title, description, shortDescription, sacHomeDescription, productSupportHomeDescription, sectionOverview, shortTitle, topicTitle, buttonText, linkLabel, productBlurb, tagline, subhead, metaDescription, supportTitle, internalTitle", entry: {"id":"4sFVomjvCGTRC3uC0J03NF","lastPublished":"2023-06-16T05:08:37.435Z","type":"topicSet","title":"Manage groups","isCACContent":false,"sectionOverview":"<div class=\"adf__content\"><div style=\"position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden\"></div><div style=\"position:absolute;height:0;width:100%\"><object data=\"about:blank\" type=\"text/html\" style=\"position:absolute;height:0;width:100%\" aria-hidden=\"true\" tabindex=\"-1\"></object></div><div class=\"ak-renderer-wrapper sc-dymIpo gEdAYa\"><div></div><div class=\"sc-kXeGPI fIPKnQ\"><div class=\"ak-renderer-document\"><p data-renderer-start-pos=\"0\">Groups are used to manage users with your organization who need the same permissions or restrictions. </p></div></div></div></div>","cacLastModifiedContent":null,"topicReferences":[{"id":"5gh7L23vLri2e4RFhc97lW","title":"Create groups","description":"Learn how to create groups that give users product access. ","url":"/user-management/docs/create-groups/","lastPublished":"2023-10-06T19:35:06.580Z","pageType":"topic","body":"<div class='adf__content'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div style='position:absolute;height:0;width:100%'><object data='about:blank' type='text/html' style='position:absolute;height:0;width:100%' aria-hidden='true' tabindex='-1'></object></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><h2 id='Create-groups'>Create groups</h2><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><p data-renderer-start-pos='0'><strong>Which user management experience do you have? </strong></p><p data-renderer-start-pos='48'>To check, go to your organization at <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a> and select <strong>Directory</strong>. If the <strong>Users</strong> and <strong>Groups</strong> lists are found here, then you are using the centralized<strong> </strong>user management. <a class='sc-eIHaNI fVLHZh' href='https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592' title='https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592'>Learn more about the centralized user management</a> </p></div></div></div></div></div></div><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><tbody><tr><td rowspan='1' colSpan='1'><p data-renderer-start-pos='0'><strong>Original </strong></p></td><td rowspan='1' colSpan='1'><p data-renderer-start-pos='13'><strong>Centralized </strong></p></td></tr><tr><td rowspan='1' colSpan='1'><p data-renderer-start-pos='31'>As a site administrator or organization admin, <strong>Users</strong> is found under <strong>Product site</strong>. </p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/7AevASHr0yJp0LZaXGBoxP/050831dc5ca1e93f856af1d68d33626c/old-user-management-experience_resized.png' alt='Original user management png'></div></div></div></td><td rowspan='1' colSpan='1'><p data-renderer-start-pos='118'>As an organization admin, <strong>Users</strong> is found under <strong>Directory </strong>tab.</p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/3ZO4fm5kzHU2GqRPapsy4A/ccb8ac39f53f83d7dcfddbaeb70cedf7/New-user-management_resized.png' alt='Centralized user management png'></div></div></div></td></tr></tbody></table></div></div><p data-renderer-start-pos='188'> </p></div></div></div></div></div></div><p data-renderer-start-pos='17'>Jump to the</p><ul class='ak-ul'><li><p data-renderer-start-pos='30'><a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/create-groups#Centralized-user-management-content' title='https://support.atlassian.com/user-management/docs/create-groups#Centralized-user-management-content'>Centralized user management content</a></p></li><li><p data-renderer-start-pos='69'><a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/create-groups#Original-user-management-content' title='https://support.atlassian.com/user-management/docs/create-groups#Original-user-management-content'>Original user management content</a></p></li></ul><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><hr><h2 id='Centralized-user-management-content'>Centralized user management content</h2></div></div></div></div></div></div><p data-renderer-start-pos='108'>When multiple users in your organization need the same permissions or restrictions, you can create a group that will give its users product access in <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>.</p><p data-renderer-start-pos='280'>As an organization admin, you can create a group. A user access admin can also create groups, but only those that give access to products they administer.</p><p data-renderer-start-pos='436'><a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/give-users-access-to-products/' title='https://support.atlassian.com/user-management/docs/give-users-access-to-products/'>Learn more about using groups to manage product access</a></p><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='492'>You can't add Jira Service Management portal-only customers (i.e. those submitting support service project requests) to any groups. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-service-management-cloud/docs/add-and-remove-customers' title='https://support.atlassian.com/jira-service-management-cloud/docs/add-and-remove-customers'>Learn more about managing portal only customers</a></p></div></div><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><tbody><tr><td rowspan='1' colSpan='1'><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><p data-renderer-start-pos='0'><span><span><span role='presentation'><span class='icon-extension' data-testid='icon' style='white-space:normal'><span class='Icon__IconWrapper-dyhwwi-0 dqqHMN'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><g fill='currentColor' fill-rule='evenodd'><path d='M6 14c0-1.105.902-2 2.009-2h7.982c1.11 0 2.009.894 2.009 2.006v4.44c0 3.405-12 3.405-12 0V14z'></path><circle cx='12' cy='7' r='4'></circle></g></svg></span></span></span></span></span><strong>Who can do this?</strong></p><ul class='ak-ul'><li><p data-renderer-start-pos='19'>Organization admins</p></li><li><p data-renderer-start-pos='42'>User access admins</p></li></ul></div></div></div></div></div></div></td></tr></tbody></table></div></div><p data-renderer-start-pos='682'>To create a new group:</p><ol class='ak-ol'><li><p data-renderer-start-pos='706'>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos='788'>Select <strong>Directory</strong> > <strong>Groups</strong>.</p></li><li><p data-renderer-start-pos='818'>Select <strong>Create group</strong>.</p></li><li><p data-renderer-start-pos='842'>Enter the group’s details, including its name and members.</p></li><li><p data-renderer-start-pos='904'>Select <strong>Create</strong>.</p></li></ol><p data-renderer-start-pos='924'>You’ll be redirected to the group detail screen. To give the group product access:</p><ol class='ak-ol'><li><p data-renderer-start-pos='1008'>Select <strong>Add products</strong>.</p></li><li><p data-renderer-start-pos='1032'>Select a product role from the <strong>Product roles</strong> dropdown.</p></li><li><p data-renderer-start-pos='1090'>Select <strong>Add</strong>.</p></li></ol><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><hr><h2 id='Original-user-management-content'>Original user management content</h2></div></div></div></div></div></div><p data-renderer-start-pos='1108'>When multiple users in your organization need the same permissions or restrictions, you can create a group that will give its users product access in <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>.</p><p data-renderer-start-pos='1280'>As an organization admin, you can create a group. A site administrator can also create groups, but only within the sites they administer.</p><p data-renderer-start-pos='1419'><a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/give-users-access-to-products/' title='https://support.atlassian.com/user-management/docs/give-users-access-to-products/'>Learn more about using groups to manage product access</a></p><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='1475'>You can't add Jira Service Management portal-only customers (i.e. those submitting support service project requests) to any groups. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-service-management-cloud/docs/add-and-remove-customers' title='https://support.atlassian.com/jira-service-management-cloud/docs/add-and-remove-customers'>Learn more about managing portal only customers</a></p></div></div><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><tbody><tr><td rowspan='1' colSpan='1'><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><h4 id='inlineExtension'><span><span><span role='presentation'><span class='icon-extension' data-testid='icon' style='white-space:normal'><span class='Icon__IconWrapper-dyhwwi-0 dqqHMN'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><g fill='currentColor' fill-rule='evenodd'><path d='M6 14c0-1.105.902-2 2.009-2h7.982c1.11 0 2.009.894 2.009 2.006v4.44c0 3.405-12 3.405-12 0V14z'></path><circle cx='12' cy='7' r='4'></circle></g></svg></span></span></span></span></span>Who can do this?</h4><ul class='ak-ul'><li><p data-renderer-start-pos='19'>Organization admins</p></li><li><p data-renderer-start-pos='42'>Site administrators</p></li></ul></div></div></div></div></div></div></td></tr></tbody></table></div></div><p data-renderer-start-pos='1665'>To create a new group:</p><ol class='ak-ol'><li><p data-renderer-start-pos='1689'>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos='1771'>Select the site's name and URL to open the Admin for that site, then select <strong>Groups</strong>.</p></li><li><p data-renderer-start-pos='1858'>Select <strong>Create group</strong>.</p></li><li><p data-renderer-start-pos='1882'>Enter the group’s details, including its name and members.</p></li><li><p data-renderer-start-pos='1944'>Select <strong>Create</strong>.</p></li></ol><p data-renderer-start-pos='1964'>You’ll be redirected to the group detail screen. To give the group product access:</p><ol class='ak-ol'><li><p data-renderer-start-pos='2048'>Select <strong>Add products</strong>.</p></li><li><p data-renderer-start-pos='2072'>Select a product role from the <strong>Product roles</strong> dropdown.</p></li><li><p data-renderer-start-pos='2130'>Select <strong>Add</strong>.</p></li></ol></div></div></div></div>","confluencePageId":null},{"id":"17Bt0Py5Yi9KjiD2s6xY6m","title":"Edit a group","description":"Learn how to edit a group's name, description, product access, and users.","url":"/user-management/docs/edit-a-group/","lastPublished":"2024-07-09T23:40:25.124Z","pageType":"topic","body":"<div class='adf__content'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div style='position:absolute;height:0;width:100%'><object data='about:blank' type='text/html' style='position:absolute;height:0;width:100%' aria-hidden='true' tabindex='-1'></object></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><h2 id='Edit-a-group'>Edit a group</h2><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><p data-renderer-start-pos='0'><strong>Which user management experience do you have? </strong></p><p data-renderer-start-pos='48'>To check, go to your organization at <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a> and select <strong>Directory</strong>. If the <strong>Users</strong> and <strong>Groups</strong> lists are found here, then you are using the centralized<strong> </strong>user management. <a class='sc-eIHaNI fVLHZh' href='https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592' title='https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592'>Learn more about the centralized user management</a> </p></div></div></div></div></div></div><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><tbody><tr><td rowspan='1' colSpan='1'><p data-renderer-start-pos='0'><strong>Original </strong></p></td><td rowspan='1' colSpan='1'><p data-renderer-start-pos='13'><strong>Centralized </strong></p></td></tr><tr><td rowspan='1' colSpan='1'><p data-renderer-start-pos='31'>As a site administrator or organization admin, <strong>Users</strong> is found under <strong>Product site</strong>. </p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/7AevASHr0yJp0LZaXGBoxP/050831dc5ca1e93f856af1d68d33626c/old-user-management-experience_resized.png' alt='Original user management png'></div></div></div></td><td rowspan='1' colSpan='1'><p data-renderer-start-pos='118'>As an organization admin, <strong>Users</strong> is found under <strong>Directory </strong>tab.</p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/3ZO4fm5kzHU2GqRPapsy4A/ccb8ac39f53f83d7dcfddbaeb70cedf7/New-user-management_resized.png' alt='Centralized user management png'></div></div></div></td></tr></tbody></table></div></div><p data-renderer-start-pos='188'> </p></div></div></div></div></div></div><p data-renderer-start-pos='16'>Jump to the</p><ul class='ak-ul'><li><p data-renderer-start-pos='29'><a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/edit-a-group#Centralized-user-management-content' title='https://support.atlassian.com/user-management/docs/edit-a-group#Centralized-user-management-content'>Centralized user management content</a></p></li><li><p data-renderer-start-pos='68'><a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/edit-a-group#Original-user-management-content' title='https://support.atlassian.com/user-management/docs/edit-a-group#Original-user-management-content'>Original user management content</a></p></li></ul><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><hr><h2 id='Centralized-user-management-content'>Centralized user management content</h2></div></div></div></div></div></div><p data-renderer-start-pos='107'>As an organization admin, you can edit a group. A user access admin can also edit groups, but only those that don’t give access to products they don’t administer.</p><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><tbody><tr><td rowspan='1' colSpan='1'><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><p data-renderer-start-pos='0'><span><span><span role='presentation'><span class='icon-extension' data-testid='icon' style='white-space:normal'><span class='Icon__IconWrapper-dyhwwi-0 dqqHMN'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><g fill='currentColor' fill-rule='evenodd'><path d='M6 14c0-1.105.902-2 2.009-2h7.982c1.11 0 2.009.894 2.009 2.006v4.44c0 3.405-12 3.405-12 0V14z'></path><circle cx='12' cy='7' r='4'></circle></g></svg></span></span></span></span></span><strong>Who can do this?</strong></p><ul class='ak-ul'><li><p data-renderer-start-pos='19'>Organization admins</p></li><li><p data-renderer-start-pos='42'>User access admins</p></li></ul></div></div></div></div></div></div></td></tr></tbody></table></div></div><p data-renderer-start-pos='278'>To edit the group name and description:</p><ol class='ak-ol'><li><p data-renderer-start-pos='319'>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos='401'>Select <strong>Directory</strong> > <strong>Groups</strong>.</p></li><li><p data-renderer-start-pos='431'>Select the group with the details you want to edit.</p></li><li><p data-renderer-start-pos='486'>Select the More actions icon (<strong>•••</strong>) next to <strong>Add group members</strong>.</p><ol class='ak-ol'><li><p data-renderer-start-pos='549'>Select <strong>Edit group name</strong> to rename the group.</p></li><li><p data-renderer-start-pos='596'>Select <strong>Edit description</strong> to change the description.</p></li></ol></li><li><p data-renderer-start-pos='654'>Select <strong>Save changes</strong>.</p></li></ol><div style='background:#FFFAE6' class='ak-editor-panel' data-panel-type='warning'><span style='color:#FF991F' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel warning'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><g fill-rule='evenodd'><path d='M12.938 4.967c-.518-.978-1.36-.974-1.876 0L3.938 18.425c-.518.978-.045 1.771 1.057 1.771h14.01c1.102 0 1.573-.797 1.057-1.771L12.938 4.967z' fill='currentColor'></path><path d='M12 15a1 1 0 0 1-1-1V9a1 1 0 0 1 2 0v5a1 1 0 0 1-1 1m0 3a1 1 0 0 1 0-2 1 1 0 0 1 0 2' fill='inherit'></path></g></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='680'>Editing group names is currently a beta feature, here’s some things to keep in mind:</p><ul class='ak-ul'><li><p data-renderer-start-pos='766'>You can’t edit the name of a group if it's used within <a class='sc-eIHaNI fVLHZh' href='https://jira.atlassian.com/browse/ID-8092' title='https://jira.atlassian.com/browse/ID-8092'>some Jira administration settings</a> or if it has a restricted or protected name. Some group name changes could have an impact on your apps.</p></li><li><p data-renderer-start-pos='962'>If you edit a group name associated with a Jira Cloud automation rule, the rule will stop working.</p></li></ul><p data-renderer-start-pos='1066'><a class='sc-eIHaNI fVLHZh' href='https://community.atlassian.com/t5/Atlassian-Access-articles/Org-admins-can-now-rename-groups/ba-p/2276321' title='https://community.atlassian.com/t5/Atlassian-Access-articles/Org-admins-can-now-rename-groups/ba-p/2276321'>Learn more about group name changes</a></p></div></div><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><tbody><tr><td rowspan='1' colSpan='1'><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><p data-renderer-start-pos='0'><span><span><span role='presentation'><span class='icon-extension' data-testid='icon' style='white-space:normal'><span class='Icon__IconWrapper-dyhwwi-0 dqqHMN'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><g fill='currentColor' fill-rule='evenodd'><path d='M6 14c0-1.105.902-2 2.009-2h7.982c1.11 0 2.009.894 2.009 2.006v4.44c0 3.405-12 3.405-12 0V14z'></path><circle cx='12' cy='7' r='4'></circle></g></svg></span></span></span></span></span><strong>Who can do this?</strong></p><ul class='ak-ul'><li><p data-renderer-start-pos='19'>Organization admins</p></li><li><p data-renderer-start-pos='42'>User access admins</p></li></ul></div></div></div></div></div></div></td></tr></tbody></table></div></div><p data-renderer-start-pos='1112'>To manage or remove product access from a group:</p><ol class='ak-ol'><li><p data-renderer-start-pos='1162'>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos='1244'>Centralized: Select <strong>Directory</strong> > <strong>Groups</strong>.</p></li><li><p data-renderer-start-pos='1287'>Select the group with the details you want to edit.</p><ol class='ak-ol'><li><p data-renderer-start-pos='1340'>To manage product access: In the <strong>Group product access</strong> table, select another role in the <strong>Product roles</strong> dropdown for the relevant product.</p></li><li><p data-renderer-start-pos='1480'>To remove product access: In the <strong>Group product access</strong> table, select the More actions icon (<strong>•••</strong>) next to the relevant product and select <strong>Remove product from group</strong>.</p></li></ol></li></ol><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><tbody><tr><td rowspan='1' colSpan='1'><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><p data-renderer-start-pos='0'><span><span><span role='presentation'><span class='icon-extension' data-testid='icon' style='white-space:normal'><span class='Icon__IconWrapper-dyhwwi-0 dqqHMN'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><g fill='currentColor' fill-rule='evenodd'><path d='M6 14c0-1.105.902-2 2.009-2h7.982c1.11 0 2.009.894 2.009 2.006v4.44c0 3.405-12 3.405-12 0V14z'></path><circle cx='12' cy='7' r='4'></circle></g></svg></span></span></span></span></span><strong>Who can do this?</strong></p><ul class='ak-ul'><li><p data-renderer-start-pos='19'>Organization admins</p></li><li><p data-renderer-start-pos='42'>User access admins</p></li></ul></div></div></div></div></div></div></td></tr></tbody></table></div></div><p data-renderer-start-pos='1659'>To add users to a group:</p><ol class='ak-ol'><li><p data-renderer-start-pos='1685'>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos='1767'>Select <strong>Directory</strong> > <strong>Groups</strong>.</p></li><li><p data-renderer-start-pos='1797'>Select the group that you want to add users to.</p></li><li><p data-renderer-start-pos='1848'>Select <strong>Add group members</strong> and search for the users you want to add.</p></li><li><p data-renderer-start-pos='1918'>Select <strong>Add users</strong>.</p></li></ol><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><tbody><tr><td rowspan='1' colSpan='1'><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><p data-renderer-start-pos='0'><span><span><span role='presentation'><span class='icon-extension' data-testid='icon' style='white-space:normal'><span class='Icon__IconWrapper-dyhwwi-0 dqqHMN'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><g fill='currentColor' fill-rule='evenodd'><path d='M6 14c0-1.105.902-2 2.009-2h7.982c1.11 0 2.009.894 2.009 2.006v4.44c0 3.405-12 3.405-12 0V14z'></path><circle cx='12' cy='7' r='4'></circle></g></svg></span></span></span></span></span><strong>Who can do this?</strong></p><ul class='ak-ul'><li><p data-renderer-start-pos='19'>Organization admins</p></li><li><p data-renderer-start-pos='42'>User access admins</p></li></ul></div></div></div></div></div></div></td></tr></tbody></table></div></div><p data-renderer-start-pos='1948'>To remove users from a group:</p><ol class='ak-ol'><li><p data-renderer-start-pos='1979'>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos='2061'>Select <strong>Directory</strong> > <strong>Groups</strong>.</p></li><li><p data-renderer-start-pos='2091'>Select the group that you want to remove users from.</p></li><li><p data-renderer-start-pos='2147'>In the user table, select the More actions icon (<strong>•••</strong>) for the user you want to remove.</p></li><li><p data-renderer-start-pos='2237'>Select <strong>Remove member from group</strong>.</p></li><li><p data-renderer-start-pos='2273'>Confirm that you want to remove this user, then select <strong>Remove from group</strong>.</p></li></ol><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><hr><h2 id='Original-user-management-content'>Original user management content</h2></div></div></div></div></div></div><p data-renderer-start-pos='2353'>As an organization admin, you can edit a group. A site admin can also edit groups, but only those within the sites they administer.</p><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><tbody><tr><td rowspan='1' colSpan='1'><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><h4 id='inlineExtension'><span><span><span role='presentation'><span class='icon-extension' data-testid='icon' style='white-space:normal'><span class='Icon__IconWrapper-dyhwwi-0 dqqHMN'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><g fill='currentColor' fill-rule='evenodd'><path d='M6 14c0-1.105.902-2 2.009-2h7.982c1.11 0 2.009.894 2.009 2.006v4.44c0 3.405-12 3.405-12 0V14z'></path><circle cx='12' cy='7' r='4'></circle></g></svg></span></span></span></span></span>Who can do this?</h4><ul class='ak-ul'><li><p data-renderer-start-pos='19'>Organization admins</p></li><li><p data-renderer-start-pos='42'>Site administrators</p></li></ul></div></div></div></div></div></div></td></tr></tbody></table></div></div><p data-renderer-start-pos='2493'>To edit the group name and description:</p><ol class='ak-ol'><li><p data-renderer-start-pos='2534'>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos='2616'>Select the site's name and URL to open the Admin for that site, then select <strong>Groups</strong>.</p></li><li><p data-renderer-start-pos='2703'>Select the group with the details you want to edit.</p></li><li><p data-renderer-start-pos='2758'>Select the More actions icon (<strong>•••</strong>) next to <strong>Add group members</strong>.</p><ol class='ak-ol'><li><p data-renderer-start-pos='2821'>Select <strong>Edit group name</strong> to rename the group.</p></li><li><p data-renderer-start-pos='2868'>Select <strong>Edit description</strong> to change the description.</p></li></ol></li><li><p data-renderer-start-pos='2926'>Select <strong>Save changes</strong>.</p></li></ol><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><tbody><tr><td rowspan='1' colSpan='1'><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><h4 id='inlineExtension'><span><span><span role='presentation'><span class='icon-extension' data-testid='icon' style='white-space:normal'><span class='Icon__IconWrapper-dyhwwi-0 dqqHMN'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><g fill='currentColor' fill-rule='evenodd'><path d='M6 14c0-1.105.902-2 2.009-2h7.982c1.11 0 2.009.894 2.009 2.006v4.44c0 3.405-12 3.405-12 0V14z'></path><circle cx='12' cy='7' r='4'></circle></g></svg></span></span></span></span></span>Who can do this?</h4><ul class='ak-ul'><li><p data-renderer-start-pos='19'>Organization admins</p></li><li><p data-renderer-start-pos='42'>Site administrators</p></li></ul></div></div></div></div></div></div></td></tr></tbody></table></div></div><p data-renderer-start-pos='2959'>To manage or remove product access from a group:</p><ol class='ak-ol'><li><p data-renderer-start-pos='3009'>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos='3091'>Select the site's name and URL to open the Admin for that site, then select <strong>Groups</strong>.</p></li><li><p data-renderer-start-pos='3178'>Select the group with the details you want to edit.</p><ol class='ak-ol'><li><p data-renderer-start-pos='3231'>To manage product access: In the <strong>Group product access</strong> table, select another role in the <strong>Product roles</strong> dropdown for the relevant product.</p></li><li><p data-renderer-start-pos='3371'>To remove product access: In the <strong>Group product access</strong> table, select the More actions icon (<strong>•••</strong>) next to the relevant product and select <strong>Remove product from group</strong>.</p></li></ol></li></ol><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><tbody><tr><td rowspan='1' colSpan='1'><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><h4 id='inlineExtension'><span><span><span role='presentation'><span class='icon-extension' data-testid='icon' style='white-space:normal'><span class='Icon__IconWrapper-dyhwwi-0 dqqHMN'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><g fill='currentColor' fill-rule='evenodd'><path d='M6 14c0-1.105.902-2 2.009-2h7.982c1.11 0 2.009.894 2.009 2.006v4.44c0 3.405-12 3.405-12 0V14z'></path><circle cx='12' cy='7' r='4'></circle></g></svg></span></span></span></span></span>Who can do this?</h4><ul class='ak-ul'><li><p data-renderer-start-pos='19'>Organization admins</p></li><li><p data-renderer-start-pos='42'>Site administrators</p></li></ul></div></div></div></div></div></div></td></tr></tbody></table></div></div><p data-renderer-start-pos='3550'>To add users to a group:</p><ol class='ak-ol'><li><p data-renderer-start-pos='3576'>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos='3658'>Select the site's name and URL to open the Admin for that site, then select <strong>Groups</strong>.</p></li><li><p data-renderer-start-pos='3745'>Select the group that you want to add users to.</p></li><li><p data-renderer-start-pos='3796'>Select <strong>Add group members</strong> and search for the users you want to add.</p></li><li><p data-renderer-start-pos='3866'>Select <strong>Add users</strong>.</p></li></ol><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><tbody><tr><td rowspan='1' colSpan='1'><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><h4 id='inlineExtension'><span><span><span role='presentation'><span class='icon-extension' data-testid='icon' style='white-space:normal'><span class='Icon__IconWrapper-dyhwwi-0 dqqHMN'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><g fill='currentColor' fill-rule='evenodd'><path d='M6 14c0-1.105.902-2 2.009-2h7.982c1.11 0 2.009.894 2.009 2.006v4.44c0 3.405-12 3.405-12 0V14z'></path><circle cx='12' cy='7' r='4'></circle></g></svg></span></span></span></span></span>Who can do this?</h4><ul class='ak-ul'><li><p data-renderer-start-pos='19'>Organization admins</p></li><li><p data-renderer-start-pos='42'>Site administrators</p></li></ul></div></div></div></div></div></div></td></tr></tbody></table></div></div><p data-renderer-start-pos='3896'>To remove users from a group:</p><ol class='ak-ol'><li><p data-renderer-start-pos='3927'>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos='4009'>Select the site's name and URL to open the Admin for that site, then select <strong>Groups</strong>.</p></li><li><p data-renderer-start-pos='4096'>Select the group that you want to remove users from.</p></li><li><p data-renderer-start-pos='4152'>In the user table, select the More actions icon (<strong>•••</strong>) for the user you want to remove.</p></li><li><p data-renderer-start-pos='4242'>Select <strong>Remove member from group</strong>.</p></li><li><p data-renderer-start-pos='4278'>Confirm that you want to remove this user, then select <strong>Remove from group</strong>.</p></li></ol></div></div></div></div>","confluencePageId":null},{"id":"6Pf4FYrZF4GlsvejZD6xcb","title":"Delete a group","description":"Learn how to delete a group.","url":"/user-management/docs/delete-a-group/","lastPublished":"2023-10-06T19:35:15.856Z","pageType":"topic","body":"<div class='adf__content'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div style='position:absolute;height:0;width:100%'><object data='about:blank' type='text/html' style='position:absolute;height:0;width:100%' aria-hidden='true' tabindex='-1'></object></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><h2 id='Delete-a-group'>Delete a group</h2><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><p data-renderer-start-pos='0'><strong>Which user management experience do you have? </strong></p><p data-renderer-start-pos='48'>To check, go to your organization at <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a> and select <strong>Directory</strong>. If the <strong>Users</strong> and <strong>Groups</strong> lists are found here, then you are using the centralized<strong> </strong>user management. <a class='sc-eIHaNI fVLHZh' href='https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592' title='https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592'>Learn more about the centralized user management</a> </p></div></div></div></div></div></div><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><tbody><tr><td rowspan='1' colSpan='1'><p data-renderer-start-pos='0'><strong>Original </strong></p></td><td rowspan='1' colSpan='1'><p data-renderer-start-pos='13'><strong>Centralized </strong></p></td></tr><tr><td rowspan='1' colSpan='1'><p data-renderer-start-pos='31'>As a site administrator or organization admin, <strong>Users</strong> is found under <strong>Product site</strong>. </p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/7AevASHr0yJp0LZaXGBoxP/050831dc5ca1e93f856af1d68d33626c/old-user-management-experience_resized.png' alt='Original user management png'></div></div></div></td><td rowspan='1' colSpan='1'><p data-renderer-start-pos='118'>As an organization admin, <strong>Users</strong> is found under <strong>Directory </strong>tab.</p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/3ZO4fm5kzHU2GqRPapsy4A/ccb8ac39f53f83d7dcfddbaeb70cedf7/New-user-management_resized.png' alt='Centralized user management png'></div></div></div></td></tr></tbody></table></div></div><p data-renderer-start-pos='188'> </p></div></div></div></div></div></div><p data-renderer-start-pos='18'>Jump to the</p><ul class='ak-ul'><li><p data-renderer-start-pos='31'><a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/delete-a-group#Centralized-user-management-content' title='https://support.atlassian.com/user-management/docs/delete-a-group#Centralized-user-management-content'>Centralized user management content</a></p></li><li><p data-renderer-start-pos='70'><a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/delete-a-group#Original-user-management-content' title='https://support.atlassian.com/user-management/docs/delete-a-group#Original-user-management-content'>Original user management content</a></p></li></ul><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><hr><h2 id='Centralized-user-management-content'>Centralized user management content</h2></div></div></div></div></div></div><p data-renderer-start-pos='109'>As an organization admin, you can delete a group. A user access admin can also delete groups, but only those that don’t give access to products they don’t administer.</p><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><tbody><tr><td rowspan='1' colSpan='1'><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><p data-renderer-start-pos='0'><span><span><span role='presentation'><span class='icon-extension' data-testid='icon' style='white-space:normal'><span class='Icon__IconWrapper-dyhwwi-0 dqqHMN'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><g fill='currentColor' fill-rule='evenodd'><path d='M6 14c0-1.105.902-2 2.009-2h7.982c1.11 0 2.009.894 2.009 2.006v4.44c0 3.405-12 3.405-12 0V14z'></path><circle cx='12' cy='7' r='4'></circle></g></svg></span></span></span></span></span><strong>Who can do this?</strong></p><ul class='ak-ul'><li><p data-renderer-start-pos='19'>Organization admins</p></li><li><p data-renderer-start-pos='42'>User access admins</p></li></ul></div></div></div></div></div></div></td></tr></tbody></table></div></div><p data-renderer-start-pos='284'>To delete a group:</p><ol class='ak-ol'><li><p data-renderer-start-pos='304'>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos='386'>Select <strong>Directory</strong> > <strong>Groups</strong>.</p></li><li><p data-renderer-start-pos='416'>Select the group you want to delete.</p></li><li><p data-renderer-start-pos='456'>Select the More actions icon (<strong>•••</strong>) next to <strong>Add group members</strong>.</p></li><li><p data-renderer-start-pos='521'>Select <strong>Delete group</strong>.</p></li><li><p data-renderer-start-pos='545'>Confirm that you want to delete this group, then select <strong>Delete group</strong>.</p></li></ol><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='620'>You can’t delete a group if it’s marked as a <strong>Default access</strong> group.</p></div></div><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><hr><h2 id='Original-user-management-content'>Original user management content</h2></div></div></div></div></div></div><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><tbody><tr><td rowspan='1' colSpan='1'><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><h4 id='inlineExtension'><span><span><span role='presentation'><span class='icon-extension' data-testid='icon' style='white-space:normal'><span class='Icon__IconWrapper-dyhwwi-0 dqqHMN'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><g fill='currentColor' fill-rule='evenodd'><path d='M6 14c0-1.105.902-2 2.009-2h7.982c1.11 0 2.009.894 2.009 2.006v4.44c0 3.405-12 3.405-12 0V14z'></path><circle cx='12' cy='7' r='4'></circle></g></svg></span></span></span></span></span>Who can do this?</h4><ul class='ak-ul'><li><p data-renderer-start-pos='19'>Organization admins</p></li><li><p data-renderer-start-pos='42'>Site administrators</p></li></ul></div></div></div></div></div></div></td></tr></tbody></table></div></div><p data-renderer-start-pos='698'>As an organization admin, you can delete a group. A site admin can also delete groups, but only within the sites they administer.</p><p data-renderer-start-pos='829'>To delete a group:</p><ol class='ak-ol'><li><p data-renderer-start-pos='849'>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos='931'>Select the site's name and URL to open the Admin for that site, then select <strong>Groups</strong>.</p></li><li><p data-renderer-start-pos='1018'>Select the group you want to delete.</p></li><li><p data-renderer-start-pos='1058'>Select the More actions icon (<strong>•••</strong>) next to <strong>Add group members</strong>.</p></li><li><p data-renderer-start-pos='1123'>Select <strong>Delete group</strong>.</p></li><li><p data-renderer-start-pos='1147'>Confirm that you want to delete this group, then select <strong>Delete group</strong>.</p></li></ol><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='1222'>You can’t delete a group if it’s marked as a <strong>Default access</strong> group.</p></div></div><p data-renderer-start-pos='1292'><br><br></p></div></div></div></div>","confluencePageId":null},{"id":"5PJ9rynzAYDmMi1CBPc64l","title":"Default groups and permissions","description":"Learn about default groups and how they allow users to access products. ","url":"/user-management/docs/default-groups-and-permissions/","lastPublished":"2024-06-27T19:57:45.955Z","pageType":"topic","body":"<div class='adf__content'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div style='position:absolute;height:0;width:100%'><object data='about:blank' type='text/html' style='position:absolute;height:0;width:100%' aria-hidden='true' tabindex='-1'></object></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><h2 id='Default-groups-and-permissions'>Default groups and permissions</h2><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><p data-renderer-start-pos='0'><strong>Which user management experience do you have? </strong></p><p data-renderer-start-pos='48'>To check, go to your organization at <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a> and select <strong>Directory</strong>. If the <strong>Users</strong> and <strong>Groups</strong> lists are found here, then you are using the centralized<strong> </strong>user management. <a class='sc-eIHaNI fVLHZh' href='https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592' title='https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592'>Learn more about the centralized user management</a> </p></div></div></div></div></div></div><p data-renderer-start-pos='33'><em>We’ll note these changes in the support documentation below</em>.</p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><tbody><tr><td rowspan='1' colSpan='1'><p data-renderer-start-pos='0'><strong>Original </strong></p></td><td rowspan='1' colSpan='1'><p data-renderer-start-pos='13'><strong>Centralized </strong></p></td></tr><tr><td rowspan='1' colSpan='1'><p data-renderer-start-pos='31'>As a site administrator or organization admin, <strong>Users</strong> is found under <strong>Product site</strong>. </p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/7AevASHr0yJp0LZaXGBoxP/050831dc5ca1e93f856af1d68d33626c/old-user-management-experience_resized.png' alt='Original user management png'></div></div></div></td><td rowspan='1' colSpan='1'><p data-renderer-start-pos='118'>As an organization admin, <strong>Users</strong> is found under <strong>Directory </strong>tab.</p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/3ZO4fm5kzHU2GqRPapsy4A/ccb8ac39f53f83d7dcfddbaeb70cedf7/New-user-management_resized.png' alt='Centralized user management png'></div></div></div></td></tr></tbody></table></div></div><p data-renderer-start-pos='188'> </p></div></div></div></div></div></div><p data-renderer-start-pos='96'>Users are automatically placed in default groups when you invite them to a cloud product or assign them a product access role. A default group is the main group that manages access to a product. Each product must have at least one default group. It’s possible to have more than one group marked as a default group for a product. </p><p data-renderer-start-pos='427'>When you first create your organization, it comes with all the default groups you need to manage product access. For example, a default group that manages basic access to <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Jira</span></span></span> for the Acme organization (meaning the group assigns its members the <strong>user</strong> role) would be called <span class='code'>Jira-users-acme.com</span><em>. </em>The user role only provides basic permissions needed for someone to log into a product. You can further restrict or expand someone’s permissions (for example, to create Jira projects or view Confluence spaces) from the administration area inside the product.</p><p data-renderer-start-pos='977'>To see the default group for a product:</p><p data-renderer-start-pos='1018'><em>These steps are different depending on your user management experience.</em></p><p data-renderer-start-pos='1091'><em>- Centralized user management</em></p><ol class='ak-ol'><li><p data-renderer-start-pos='1122'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos='1127'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Select <strong>Products</strong></span></span></span>.</p></li><li><p data-renderer-start-pos='1133'>Select <strong>Manage product</strong> for the product you want to check the default group for.</p></li><li><p data-renderer-start-pos='1215'>The groups with a tick icon in the <strong>Default group</strong> column are default groups for that product.</p></li></ol><p data-renderer-start-pos='1313'><em>- Original user management</em></p><ol class='ak-ol'><li><p data-renderer-start-pos='1341'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos='1346'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Select <strong>Products</strong></span></span></span>.</p></li><li><p data-renderer-start-pos='1352'>Select the three dot icon next to the product you want to check the default group for, then select <strong>View Product</strong>.</p></li><li><p data-renderer-start-pos='1468'>The groups with the <strong>Default access group</strong> status label are default groups for that product.</p></li></ol><p data-renderer-start-pos='1564'>To modify a default group:</p><p data-renderer-start-pos='1592'>To make any changes to your default groups you need to have at least one other group marked as default first. This is because we use groups to grant access to products. Each time you assign a role to a user, we automatically add them as a member to the default group (or groups) that grant that role. </p><p data-renderer-start-pos='1895'>To mark a group as default:</p><p data-renderer-start-pos='1924'><em>These steps are different depending on your user management experience.</em></p><p data-renderer-start-pos='1997'><em>- Centralized user management</em></p><ol class='ak-ol'><li><p data-renderer-start-pos='2028'>If you don’t have a group yet, first <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/create-groups/' title='https://support.atlassian.com/user-management/docs/create-groups/'>create a new group</a>.</p></li><li><p data-renderer-start-pos='2088'>From the <strong>Manage product</strong> screen, select the three dot icon next to the group you want to mark as the default group.</p></li><li><p data-renderer-start-pos='2206'>Select <strong>Update default group setting</strong>.</p></li><li><p data-renderer-start-pos='2246'>Select a role other than <strong>None</strong> to mark the group as the default group that assigns that product role.</p></li><li><p data-renderer-start-pos='2350'>Select <strong>Update</strong> to confirm.</p></li></ol><p data-renderer-start-pos='2381'><em>- Original user management</em></p><ol class='ak-ol'><li><p data-renderer-start-pos='2409'>If you don’t have a group yet, first <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/create-groups/' title='https://support.atlassian.com/user-management/docs/create-groups/'>create a new group</a>.</p></li><li><p data-renderer-start-pos='2469'>From the <strong>View Product</strong> screen, select the three dot icon next to the group you want to mark as the default group.</p></li><li><p data-renderer-start-pos='2585'>Select <strong>Make this group default</strong>.</p></li><li><p data-renderer-start-pos='2620'>Refresh the page and you should see the <strong>Default access group</strong> status label has appeared. </p></li></ol><p data-renderer-start-pos='2714'>You can now modify or remove your existing default group as needed. </p><p data-renderer-start-pos='2784'>To remove a group as default:</p><p data-renderer-start-pos='2815'><em>These steps are different depending on your user management experience.</em></p><p data-renderer-start-pos='2888'><em>- Centralized user management</em></p><ol class='ak-ol'><li><p data-renderer-start-pos='2919'>From the <strong>Manage product</strong> screen, select the three dot icon next to the group you want to remove as the default group.</p></li><li><p data-renderer-start-pos='3039'>Select <strong>Update default group setting</strong>.</p></li><li><p data-renderer-start-pos='3079'>Select <strong>None</strong>.</p></li><li><p data-renderer-start-pos='3095'>Select <strong>Update</strong> to confirm.</p></li></ol><p data-renderer-start-pos='3126'><em>- Original user management</em></p><ol class='ak-ol'><li><p data-renderer-start-pos='3154'>From the <strong>View Product</strong> screen, select the three dot icon next to the group you want to remove as the default group.</p></li><li><p data-renderer-start-pos='3272'>Select <strong>Don’t make this group default.</strong></p></li><li><p data-renderer-start-pos='3313'>Refresh the page and you should see the <strong>Default access group</strong> status label has disappeared. </p></li></ol><p data-renderer-start-pos='3410'>Removing a group as default won’t impact the group or the product access of any group members. </p><h3 id='Understand-the-default-groups-and-permissions-for-each-product'>Understand the default groups and permissions for each product</h3><p data-renderer-start-pos='3571'>Depending on when you created your organization or site, there might be differences in your default groups. </p><div style='background:#FFFAE6' class='ak-editor-panel' data-panel-type='warning'><span style='color:#FF991F' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel warning'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><g fill-rule='evenodd'><path d='M12.938 4.967c-.518-.978-1.36-.974-1.876 0L3.938 18.425c-.518.978-.045 1.771 1.057 1.771h14.01c1.102 0 1.573-.797 1.057-1.771L12.938 4.967z' fill='currentColor'></path><path d='M12 15a1 1 0 0 1-1-1V9a1 1 0 0 1 2 0v5a1 1 0 0 1-1 1m0 3a1 1 0 0 1 0-2 1 1 0 0 1 0 2' fill='inherit'></path></g></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='3681'><strong>Default groups can be modified, so the groups in the following table may be different for your organization</strong></p><p data-renderer-start-pos='3790'>For example, an admin in your organization may have deleted the <em>jira-users-atlassian.com</em> default group that was created when you first set up the organization, and moved all users to <em>jsw-users-atlassian.com, </em>a new group that was created and marked as a default access group. </p></div></div><h4 id='For-products-created-after-August-2021'>For products created after August 2021</h4><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><colgroup><col style='width:130px'><col style='width:134px'><col style='width:312px'></colgroup><tbody><tr><th rowspan='1' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='4109'><strong>In this product</strong></p></th><th rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='4128'><strong>Default groups</strong></p></th><th rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='4146'><strong>Default permissions</strong></p></th></tr><tr><td rowspan='2' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='4171'>Org-wide groups</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='4190'>org-admins (in your organization, this group may be called site-admins)</p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='4265'>Contains users who manage all your sites and the organization. The following default permissions are available for:</p><ul class='ak-ul'><li><p data-renderer-start-pos='4382'>All permissions assigned to the 'administrators' group for the products you have.</p></li><li><p data-renderer-start-pos='4467'>Access to user management (ability to create new users, assign users to groups, grant product access, etc.).</p></li><li><p data-renderer-start-pos='4579'>Access to billing information.</p></li><li><p data-renderer-start-pos='4613'>Access to all organization-level settings.</p></li><li><p data-renderer-start-pos='4659'>Access to all site level settings.</p></li><li><p data-renderer-start-pos='4697'>Access to all the products in the site.</p></li></ul><p data-renderer-start-pos='4742'>Users with these permissions are considered organization administrators for documentation and support purposes. </p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='4860'><product-name>-user-access-admin-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='4907'>Assigns members the ‘user access admin’ role, which allows users to manage access to the product they admin. Each product has their own group, so you may have multiple user access admin groups. </p><p data-renderer-start-pos='5103'>This group does not grant product access and members of this group won’t count towards your bill (unless the user holds another billable role). </p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='5253'>Jira</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='5261'>jira-users-<site-name></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='5287'>Grants access to the Jira under <site-name>.</p><p data-renderer-start-pos='5333'>Assigns all members the ‘users’ project role, which allows members to see all project issues (unless protected by a <span><a href='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>security level</a></span>) and create new issues.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='5480'>Jira Software</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='5497'>jira-software-users-<site-name></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='5532'>Grants access to the Jira Software product under <site-name>.</p><p data-renderer-start-pos='5595'>Assigns all members the 'users' project role, which allows members to see all project issues (unless protected by a <span><a href='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>security level</a></span>) and create new issues.</p></td></tr><tr><td rowspan='2' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='5742'>Jira Service Management</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='5769'>jira-servicemanagement-users-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='5812'>Manages license allocation for Jira Service Management.</p><p data-renderer-start-pos='5869'>Members of this group count towards the Jira Service Management license.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='5947'>jira-servicemanagement-customers-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='5994'>Members of this group can visit your help center, submit help requests, and view articles under <site name>.</p><p data-renderer-start-pos='6104'>It does not allow members to access Jira Service Management as an agent. Members of this group won’t count towards your bill (unless the user holds another billable role). </p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='6282'>Jira Work Management</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='6306'>jira-workmgmt-users-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='6340'>Grants access to the Jira Work Management product under <site-name>.</p><p data-renderer-start-pos='6410'>Assigns all members the ‘users’ project role, which allows members to see all project issues (unless protected by a <span><a href='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>security level</a></span>) and create new issues.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='6557'>Jira Administration</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='6580'>jira-admins-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='6606'>The default permissions granted to this group depend on the products you have. For example, if you have Jira products only, the group permissions will include only the Jira product permissions.</p><p data-renderer-start-pos='6801'>In Jira products:</p><ul class='ak-ul'><li><p data-renderer-start-pos='6820'>The ‘Jira Administrators’ <span><a href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>global permissions</a></span>.</p></li><li><p data-renderer-start-pos='6852'>A member of the ‘administrators’ project role, which allows members to edit project versions and manage project content (delete issues, comments, and manage watchers).</p></li></ul></td></tr><tr><td rowspan='3' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='7029'>Confluence</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='7043'>confluence-users-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='7074'>Assigns the <span><a href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>global permission</a></span> to create and view Confluence content for the project, and create personal and global spaces.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='7187'>confluence-admins-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='7219'>This group has the 'Confluence administrator' <span><a href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>global permission</a></span>.</p><p data-renderer-start-pos='7269'>Confluence admins are granted the ‘confluence-users’ default permissions.</p><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='7344'>Users in the 'administrators' group have product access to Jira family of products, and therefore, require a Jira family license. If you have users in the 'administrators' group that you don't need/want to take up a Jira family license, you can create a new group, such as 'confluence-admins,' that you can use for admins that don't require a Jira family license.</p></div></div></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='7715'>confluence-guests-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='7747'>Gives access to view Confluence pages under <site name>.</p><p data-renderer-start-pos='7805'>Assigns all members the ‘guest’ role, which gives users limited access to one space at a time (assigned by an admin). <span><a href='https://support.atlassian.com/confluence-cloud/docs/what-can-guests-see-and-do-on-confluence/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>What can guests see and do in Confluence?</a></span></p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='7930'>Opsgenie</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='7942'>opsgenie-users-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='7971'>The permission to access the Opsgenie product, which may include creating and editing Opsgenie alerts and schedules.</p></td></tr><tr><td rowspan='2' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='8093'>Statuspage</p><p data-renderer-start-pos='8105'> </p><p data-renderer-start-pos='8108'> </p><p data-renderer-start-pos='8111'> </p><p data-renderer-start-pos='8114'> </p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='8119'>statuspage-users-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='8150'>The permission to access the Statuspage product and view any pages.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='8223'>statuspage-admins-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='8255'>The permission to access the Statuspage product and manage user access to pages.</p></td></tr><tr><td rowspan='2' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='8341'>Trello</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='8351'>trello-users-<enterprise_name></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='8385'>The permission to access the Trello product and view the <span><a href='https://support.atlassian.com/trello/docs/manage-your-default-workspace/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>default workspace</a></span>.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='8450'>trello-admins-<enterprise_name></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='8485'>The permission to access the Trello product and manage user access to workspaces.</p></td></tr><tr><td rowspan='3' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='8572'>Bitbucket</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='8585'>bitbucket-users-<enterprise_name></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='8622'>The permission to access the Bitbucket product and view the <span><a href='https://support.atlassian.com/trello/docs/manage-your-default-workspace/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>default workspace</a></span>.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='8690'>bitbucket-admins-<enterprise_name></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='8728'>The permission to access the Bitbucket product and manage user access to workspaces.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='8818'>bitbucket-user-access-admins<enterprise_name></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='8867'>The permission to view users in the Bitbucket product and configure user access settings.</p></td></tr><tr><td rowspan='2' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='8962'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Guard Detect</span></span></span></p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='8967'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>guard-detect-</span></span></span>users-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='8988'>This group is not currently in use and grants no permissions to use <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Guard Detect</span></span></span>.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='9064'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>guard-detect-</span></span></span>admins-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='9086'>The permission to use <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Guard Detect</span></span></span> which includes the ability to view user activity and content scanning alerts and actor profile information related to those alerts. </p><p data-renderer-start-pos='9244'>Note: Although the group name includes a sitename, <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Guard Detect</span></span></span> generates alerts for Atlassian Administration and all eligible products in your instance, not just the products in the site that <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Guard Detect</span></span></span> is attached to.</p></td></tr></tbody></table></div></div><p data-renderer-start-pos='9451'> </p><h4 id='For-products-created-before-August-2021'>For products created before August 2021</h4><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><colgroup><col style='width:132px'><col style='width:130px'><col style='width:315px'></colgroup><tbody><tr><th rowspan='1' colSpan='1' style='background-color:var(--ds-background-neutral, #F4F5F7)' data-colwidth='156'><p data-renderer-start-pos='9494'><strong>In this product</strong></p></th><th rowspan='1' colSpan='1' style='background-color:var(--ds-background-neutral, #F4F5F7)' data-colwidth='153'><p data-renderer-start-pos='9513'><strong>Default groups</strong></p></th><th rowspan='1' colSpan='1' style='background-color:var(--ds-background-neutral, #F4F5F7)' data-colwidth='371'><p data-renderer-start-pos='9531'><strong>Default permissions</strong></p></th></tr><tr><td rowspan='2' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='9556'>Site-wide groups</p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='9576'>users</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='9585'>For instances created <strong>before February 2014</strong>, this was the default group that new users were added to. In instances created <em>after</em> that date, all new users will be added to the '[product]-users' group for the product(s) they have access to instead of the 'users' group.</p><p data-renderer-start-pos='9853'>The default permissions granted to this group depend on the products you have in your service (for example, if you have Jira products only, the group permissions will include only the Jira product permissions).</p><p data-renderer-start-pos='10065'>In Jira products:</p><ul class='ak-ul'><li><p data-renderer-start-pos='10084'>the 'Jira Users' and 'Bulk Change' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/'>global permissions</a>.</p><ul class='ak-ul'><li><p data-renderer-start-pos='10140'>'Jira Users' allows users to log in to Jira</p></li><li><p data-renderer-start-pos='10187'>'Bulk Change' allows users to bulk edit issues.</p></li></ul></li><li><p data-renderer-start-pos='10242'>a member of the 'users' project role, which allows members to see all project issues (unless protected by a <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/' title='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/'>security level</a> or a custom project permission scheme) and create new issues.</p></li></ul><p data-renderer-start-pos='10432'>In Confluence:</p><ul class='ak-ul'><li><p data-renderer-start-pos='10448'>the <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-permissions/' title='https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-permissions/'>permission</a> to create and view Confluence content for the project, create personal and global spaces</p></li></ul></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='10561'>jira-developers</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='10580'>In Jira products:</p><ul class='ak-ul'><li><p data-renderer-start-pos='10599'>the 'Browse Users', 'Create Shared Filter' and 'Manage Group Filter Subscriptions' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/'>global permissions</a> in Jira.</p></li><li><p data-renderer-start-pos='10713'>a member of the <strong>'</strong>Developers<strong>'</strong> project role, which allows members to edit, move, assign, be assigned, link, work on, resolve and close issues.</p></li></ul><p data-renderer-start-pos='10859'>Typically, you add users who work on issues to this group. You can add users to this group from the <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/invite-a-user/' title='https://support.atlassian.com/user-management/docs/invite-a-user/'>Users</a> page.</p><p data-renderer-start-pos='10972'>This group is named 'developers' in Jira instances created earlier than February 2014.</p></td></tr><tr><td rowspan='3' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='11064'> </p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='11069'>administrators</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='11087'>The default permissions granted to this group depend on the products you have (for example, if you have Jira products only, the group permissions will include only the Jira product permissions).</p><p data-renderer-start-pos='11283'>In Jira products:</p><ul class='ak-ul'><li><p data-renderer-start-pos='11302'>the 'Jira Administrators' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/'>global permissions</a>.</p></li><li><p data-renderer-start-pos='11351'>a member of the 'Administrators' project role, which allows members to edit project versions and manage project content (delete issues, comments, manage watchers).</p></li></ul><p data-renderer-start-pos='11520'>In Confluence:</p><ul class='ak-ul'><li><p data-renderer-start-pos='11536'>the 'Confluence Administrator' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/'>global permissions</a></p></li></ul><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='11591'>Users in the 'administrators' group have product access to Jira products, and therefore, require a Jira license. If you have users in the 'administrators' group that you don't need/want to take up a Jira license, you can create a new group, such as 'confluence-admins,' that you can use for admins that don't require a Jira license.</p></div></div></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='11931'>trusted-users-<id></p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='11953'>The users in this group have the <strong>Trusted</strong> role.</p><ul class='ak-ul'><li><p data-renderer-start-pos='12001'>In Jira products:</p><ul class='ak-ul'><li><p data-renderer-start-pos='12020'>the 'Jira Administrators' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/'>global permissions</a>.</p></li><li><p data-renderer-start-pos='12069'>a member of the 'Administrators' project role, which allows members to edit project versions and manage project content (delete issues, comments, manage watchers).</p></li></ul></li><li><p data-renderer-start-pos='12240'>In Confluence:</p><ul class='ak-ul'><li><p data-renderer-start-pos='12256'>the 'Confluence Administrator' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/'>global permissions</a>.</p></li></ul></li><li><p data-renderer-start-pos='12314'>product user permissions.</p></li><li><p data-renderer-start-pos='12343'>the ability to invite users.</p></li></ul><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='12377'>This group is not visible on the Groups page of your site. Users get added to this group when you set their role via the <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/invite-a-user/' title='https://support.atlassian.com/user-management/docs/invite-a-user/'>Role selector on the Invite users page</a> or the user details page. This group is visible from the Jira and Confluence global permissions.</p></div></div></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='12641'>site-admins</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='12656'>Site-admins are the users who manage a site. The following permissions are currently available to site-admins:</p><ul class='ak-ul'><li><p data-renderer-start-pos='12768'>All permissions assigned to the 'administrators' group for the product(s) you have</p></li><li><p data-renderer-start-pos='12854'>Access to user management (ability to create new users, assign users to groups, grant product access, etc.)</p></li><li><p data-renderer-start-pos='12965'>Access to billing information.</p></li></ul><p data-renderer-start-pos='13001'>Users with this permission are considered site administrators for documentation and Support purposes, and they have access to all the products in the site</p></td></tr><tr><td rowspan='2' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='13161'>Jira products</p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='13178'>jira-users</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='13192'>The 'Jira Users' and 'Bulk Change' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/'>global permissions</a>.</p><ul class='ak-ul'><li><p data-renderer-start-pos='13248'>'Jira Users' allows users to log in to Jira</p></li><li><p data-renderer-start-pos='13295'>'Bulk Change' allows users to bulk edit issues.</p></li></ul><p data-renderer-start-pos='13348'>A member of the 'Users' project role, which allows members to see all project issues (unless protected by a <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/' title='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/'>security level</a>) and create new issues.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='13500'>jira-administrators</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='13523'>The same default permissions assigned to the 'administrators' group, for only Jira family of products.</p><ul class='ak-ul'><li><p data-renderer-start-pos='13627'>the 'Jira Administrators' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions'>global permissions</a>.</p></li><li><p data-renderer-start-pos='13676'>a member of the 'Administrators' project role, which allows members to edit project versions and manage project content (delete issues, comments, manage watchers).</p></li></ul></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='13849'>Jira Software</p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='13866'>jira-software-users</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='13889'>A member of the 'Users' project role, which allows members to see all project issues (unless protected by a <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/' title='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/'>security level</a>) and create new issues.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='14041'>Jira Service Management</p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='14068'>service-desk-agents</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='14091'>Jira Service Management uses this group to manage license allocation. Users in this group count towards the Jira Service Management license.</p><ul class='ak-ul'><li><p data-renderer-start-pos='14233'>the 'Jira Service Desk agent access' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/'>global permission</a></p></li></ul></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='14297'>Confluence</p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='14311'>confluence-users</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='14331'>The <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-permissions/' title='https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-permissions/'>permission</a> to create and view Confluence content for the project, create personal and global spaces</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='14440'>Opsgenie</p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='14452'>opsgenie-users</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='14470'>The permission to access the Opsgenie product, which may include creating and editing Opsgenie alerts and schedules.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='14592'>Trello</p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='14602'>trello-users-<enterprise_name></p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='14636'>The permission to access the Trello product and view the <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/trello/docs/manage-your-default-workspace/' title='https://support.atlassian.com/trello/docs/manage-your-default-workspace/'>default workspace</a>.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='14717'> </p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='14722'>trello-users-<enterprise_name></p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='14756'>The permission to access the Trello product and manage user access to workspaces.</p><p data-renderer-start-pos='14839'>Learn about <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/trello/docs/enterprise-admin-dashboard/' title='https://support.atlassian.com/trello/docs/enterprise-admin-dashboard/'>Trello Enterprise names</a></p></td></tr><tr><td rowspan='2' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='14880'>Statuspage</p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='14894'>statuspage-users</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='14914'>The permission to access the Statuspage product and view any pages.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='14987'>statuspage-adminstrators</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='15015'>The permission to access the Statuspage product and manage user access to pages.</p></td></tr></tbody></table></div></div><h3 id='The-system-administrators-group'>The system-administrators group</h3><p data-renderer-start-pos='15136'>There's a default group <span class='code'>system-administrators</span> used by Atlassian Support staff. You can't edit this group or add users to this group.</p><p data-renderer-start-pos='15270'>The 'sysadmin' user from this group can log in to your site to provide support to you and to perform certain system maintenance tasks. This user automatically has full product access but does not count towards your license limit, no matter which groups it is added to.</p><p data-renderer-start-pos='15540'>The account is only used by Atlassian. You may notice logins by this user even without having raised a support request. This is because certain types of system maintenance involve our automated systems performing tasks using this account.</p></div></div></div></div>","confluencePageId":null},{"id":"2tE0wm7fxFEm9iLGZGUYx8","title":"Troubleshoot issues related to managing groups","description":"Troubleshoot issues managing groups as a user access admin. ","url":"/user-management/docs/troubleshoot-issues-related-to-managing-groups/","lastPublished":"2024-04-22T23:32:01.701Z","pageType":"topic","body":"<div class='adf__content'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div style='position:absolute;height:0;width:100%'><object data='about:blank' type='text/html' style='position:absolute;height:0;width:100%' aria-hidden='true' tabindex='-1'></object></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><h2 id='Troubleshoot-issues-related-to-managing-groups'>Troubleshoot issues related to managing groups</h2><p data-renderer-start-pos='48'>When a user is granted access to a cloud product, they are automatically placed into a default access group. For example, a user is invited to<span><span class='text-fragment' data-testid='inline-text-fragment'><span><strong>Jira</strong></span></span></span> and then gets placed in the group <strong>jira-users-<site-name></strong>. Each product has at least one default group, and it’s possible for a default group to give access to more than one product.</p><p data-renderer-start-pos='375'>Depending on how your organization has set up groups in <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>, a user access admin may find it difficult to perform the actions associated with their role.</p><p data-renderer-start-pos='546'>These are the main issues you might encounter as a user access admin managing groups.</p><h3 id='You-can’t-configure-a-default-group'>You can’t configure a default group</h3><p data-renderer-start-pos='670'>Only organization admins have the ability to configure default groups. This means a user access admin can’t make groups default, or remove a group’s default status.</p><h4 id='How-to-resolve-this-issue'>How to resolve this issue</h4><p data-renderer-start-pos='863'>If you are a user access admin who needs to configure a default group, you’ll need to reach out to your organization admin who can do this on your behalf.</p><h3 id='You-can’t-grant-product-access-to-a-user'>You can’t grant product access to a user</h3><p data-renderer-start-pos='1061'>User access admins can only grant users access to products they administer. A user access admin won’t be able to grant access to a product if the product’s default group gives access to other products they don’t administer.</p><p data-renderer-start-pos='1286'>For example, let’s say the default group for <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Jira</span></span></span> also gives access to Confluence. If you are a user access admin for <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Jira</span></span></span>, you won’t be able to grant users access to <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Jira</span></span></span> unless you are also a user access admin for Confluence. This is because the default group for <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Jira</span></span></span> also gives access to Confluence, a product you don’t administer.</p><h4 id='How-to-resolve-this-issue.1'>How to resolve this issue</h4><p data-renderer-start-pos='1638'>If you are a user access admin experiencing this issue, reach out to your organization admin. An organization admin can either edit the default group for that product or make you a user access admin for the additional products within the default group.</p><h3 id='You-can’t-remove-product-access-from-a-user'>You can’t remove product access from a user</h3><p data-renderer-start-pos='1937'>As mentioned before, a user is automatically placed into a default group when they’re granted access to a cloud product. Depending on how an organization is configured, it’s possible for a user to be placed into multiple groups that provide access to the same product.</p><p data-renderer-start-pos='2207'>For example, a user might be in the default group (Group 1) for <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Jira</span></span></span> as well as another group (Group 2) that also gives access to <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Jira</span></span></span> and Confluence. A user access admin wouldn’t be able to remove product access to <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Jira</span></span></span> from this particular user, because they are also in a group that gives access to Confluence, a product the user access admin doesn’t administer.</p><h4 id='How-to-resolve-this-issue.2'>How to resolve this issue</h4><p data-renderer-start-pos='2592'>The only way to resolve this issue as a user access admin is to remove <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Jira</span></span></span> access from Group 2. Once this has been removed, the user will only have access to <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Jira</span></span></span> via the default group which you are able to update. However, doing this will completely remove access for any Group 2 users without an alternate group that grants access to <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Jira</span></span></span>.</p><p data-renderer-start-pos='2927'>Otherwise, you can reach out to your organization admin. An organization admin can either remove product access for a user themselves or make you a user access admin for the additional products within the default group.</p><h3 id='You-can’t-remove-product-access-from-a-provisioned-user'>You can’t remove product access from a provisioned user</h3><p data-renderer-start-pos='3205'>User provisioning connects your identity provider with your Atlassian organization through System for Cross-domain Identity Management (SCIM). When you make updates in your identity provider, the users and groups in your Atlassian organization will also be automatically updated.</p><p data-renderer-start-pos='3486'>After an organization admin connects your identity provider to your Atlassian organization, all provisioned users are automatically added to a group.</p><p data-renderer-start-pos='3637'><a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/provisioning-users/docs/understand-user-provisioning/' title='https://support.atlassian.com/provisioning-users/docs/understand-user-provisioning/'>Learn more about user provisioning</a></p><p data-renderer-start-pos='3673'>A user access admin may encounter an issue when trying to remove product access from a provisioned user if their SCIM group grants access to that product.</p><p data-renderer-start-pos='3829'>For example, an organization admin has connected Google Workspace to your Atlassian organization. All users within Google Workspace are placed into the same SCIM group which sits within your Atlassian organization.</p><p data-renderer-start-pos='4045'>You’re a user access admin for <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Jira</span></span></span> and you grant the SCIM group access to <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Jira</span></span></span>. You then need to remove access to <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Jira</span></span></span> for one user within the SCIM group.</p><p data-renderer-start-pos='4193'>In order to remove product access for the user, you’ll need to be able to remove them from all groups that grant access to <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Jira</span></span></span>. Because SCIM groups are read-only groups, you can’t remove the user from the SCIM group that grants access to <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Jira</span></span></span>. This means you won’t be able to remove access to <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Jira</span></span></span> for that user because they are part of a SCIM group.</p><h4 id='How-to-resolve-this-issue.3'>How to resolve this issue</h4><p data-renderer-start-pos='4564'>If you are a user access admin experiencing this issue, reach out to your organization admin. An organization admin can use your identity provider to remove a user from the SCIM group. You’ll then be able to add the user to the default group for <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Jira</span></span></span>.</p></div></div></div></div>","confluencePageId":null}],"tableOfContents":[],"url":"/user-management/docs/manage-groups/","metaDescription":"Learn how to create, edit, and delete groups, how to review default groups and their permissions, and how to troubleshoot issues managing groups. 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0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-your-organizations-atlassian-accounts/" data-testid="atlas_link">Manage your organization’s Atlassian accounts</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/verify-a-domain-to-manage-accounts/" data-testid="atlas_link">Verify a domain to manage accounts</a></li><li class="pagetree__item "><a href="/user-management/docs/what-are-managed-accounts/" data-testid="atlas_link">What are managed accounts?</a></li><li class="pagetree__item "><a href="/user-management/docs/resend-a-verification-email-to-a-managed-account/" data-testid="atlas_link">Resend a verification email to a managed account</a></li><li class="pagetree__item "><a href="/user-management/docs/make-changes-to-a-managed-user-account/" data-testid="atlas_link">Make changes to a managed user account</a></li><li class="pagetree__item "><a href="/user-management/docs/deactivate-a-managed-account/" data-testid="atlas_link">Deactivate a managed account</a></li><li class="pagetree__item "><a href="/user-management/docs/delete-a-managed-account/" data-testid="atlas_link">Delete a managed account</a></li><li class="pagetree__item "><a href="/user-management/docs/make-atlassians-global-account-model-work-for-you/" data-testid="atlas_link">Make Atlassian's global account model work for you</a></li></ul></li><li class="pagetree__item pagetree__item--current-child-list"><div data-testid="pagetree-item-expander" class="pagetree__expander pagetree__expander--expanded" role="button" tabindex="0" aria-expanded="true" aria-label="collapse page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-product-users/" data-testid="atlas_link">Manage product users</a><ul class="pagetree__list false"><li class="pagetree__item "><a href="/user-management/docs/invite-a-user/" data-testid="atlas_link">Invite a user</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-an-individual-users-profile/" data-testid="atlas_link">Manage an individual user's profile</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/remove-or-suspend-a-user/" data-testid="atlas_link">Remove user or suspend their access</a></li><li class="pagetree__item "><a href="/user-management/docs/log-in-as-another-user/" data-testid="atlas_link">Log in as another user</a></li><li class="pagetree__item "><a href="/user-management/docs/update-roles-and-properties-for-jira-users/" data-testid="atlas_link">Update roles and properties for Jira users</a></li></ul></li><li class="pagetree__item pagetree__item--current-item"><div data-testid="pagetree-item-expander" class="pagetree__expander pagetree__expander--expanded pagetree__expander--current" role="button" tabindex="0" aria-expanded="true" aria-label="collapse page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><circle cx="12" cy="12" r="5" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-groups/" data-testid="atlas_link">Manage groups</a><ul class="pagetree__list false"><li class="pagetree__item "><a href="/user-management/docs/create-groups/" data-testid="atlas_link">Create groups</a></li><li class="pagetree__item "><a href="/user-management/docs/edit-a-group/" data-testid="atlas_link">Edit a group</a></li><li class="pagetree__item "><a href="/user-management/docs/delete-a-group/" data-testid="atlas_link">Delete a group</a></li><li class="pagetree__item "><a href="/user-management/docs/default-groups-and-permissions/" data-testid="atlas_link">Default groups and permissions</a></li><li class="pagetree__item "><a href="/user-management/docs/troubleshoot-issues-related-to-managing-groups/" data-testid="atlas_link">Troubleshoot issues related to managing groups</a></li></ul></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-role-and-product-permissions/" data-testid="atlas_link">Manage role and product permissions</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/control-how-users-get-access-to-products/" data-testid="atlas_link">Control how users get access to products</a></li><li class="pagetree__item "><a href="/user-management/docs/give-users-admin-permissions/" data-testid="atlas_link">Give users admin permissions</a></li><li class="pagetree__item "><a href="/user-management/docs/approve-or-deny-product-access-requests/" data-testid="atlas_link">Approve or deny product access requests</a></li><li class="pagetree__item "><a href="/user-management/docs/give-users-access-to-products/" data-testid="atlas_link">Give users access to products</a></li><li class="pagetree__item "><a href="/user-management/docs/how-does-product-access-work/" data-testid="atlas_link">How does product access work?</a></li><li class="pagetree__item "><a href="/user-management/docs/remove-product-access-for-users/" data-testid="atlas_link">Remove product access for users</a></li><li class="pagetree__item "><a href="/user-management/docs/disable-automatic-domain-enabled-access-to-your-instance/" data-testid="atlas_link">Disable automatic domain-enabled access to your instance</a></li><li class="pagetree__item "><a href="/user-management/docs/remove-admin-permissions-from-users/" data-testid="atlas_link">Remove admin permissions from users</a></li><li class="pagetree__item "><a href="/user-management/docs/what-are-the-different-types-of-admin-roles/" data-testid="atlas_link">What are the different types of admin roles?</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-accounts-for-jira-service-management-customers/" data-testid="atlas_link">Manage Jira Service Management customer accounts</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/manage-jira-service-management-customer-accounts/" data-testid="atlas_link">What different account types can customers have?</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-accounts-for-portal-only-customers/" data-testid="atlas_link">Manage accounts for portal-only customers</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/change-password-for-portal-only-customers/" data-testid="atlas_link">Change password for portal-only customers</a></li><li class="pagetree__item "><a href="/user-management/docs/migrate-a-portal-only-customer-to-atlassian-account/" data-testid="atlas_link">Migrate a portal-only customer to Atlassian account</a></li><li class="pagetree__item "><a href="/user-management/docs/edit-name-for-portal-only-customers/" data-testid="atlas_link">Edit name for portal-only customers</a></li><li class="pagetree__item "><a href="/user-management/docs/revoke-access-for-portal-only-customers/" data-testid="atlas_link">Revoke access for portal-only customers</a></li><li class="pagetree__item "><a href="/user-management/docs/delete-portal-only-customers/" data-testid="atlas_link">Delete portal-only customers</a></li></ul></li></ul></li></ul></div></div></aside><main class="topic-set__container"><div class="topic-set__sub-header"><div class="breadcrumbs-wrapper" data-testid="breadcrumbs"><div class="BreadcrumbsContainer-tgj96-0 eiYreW"><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">Atlassian Support</span></span></a><div class="Separator-c8t0qf-0 kSIZGq">/</div></div><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/user-management/resources/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">User management Resources</span></span></a><div class="Separator-c8t0qf-0 kSIZGq">/</div></div><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/user-management/docs/manage-product-users/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">Manage product users</span></span></a></div></div></div></div><div class="topic-set__sub-content margin-top-medium" id="maincontent"><div class="title margin-bottom-medium"><h1>Manage groups</h1></div><div class="topic-set__body" data-testid="topic_set_body"><div><div class="adf__content"><div style="position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden"></div><div style="position:absolute;height:0;width:100%"><object data="about:blank" type="text/html" style="position:absolute;height:0;width:100%" aria-hidden="true" tabindex="-1"></object></div><div class="ak-renderer-wrapper sc-dymIpo gEdAYa"><div></div><div class="sc-kXeGPI fIPKnQ"><div class="ak-renderer-document"><p data-renderer-start-pos="0">Groups are used to manage users with your organization who need the same permissions or restrictions. </p></div></div></div></div></div><div data-testid="topic-card" class="cards margin-top-medium "><ul class="cards__inner"><li data-testid="card_item" class="cards__item "><article><a href="/user-management/docs/create-groups/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Create groups</p></div></header><p class="cards__body margin-top-small">Learn how to create groups that give users product access. </p><span class="cards__button-wrapper " data-testid="card_button"><button class="cards__button sc-jKJlTe dnzyaD" spacing="default" tabindex="-1" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">View topic</span></span></button></span></div></a></article></li><li data-testid="card_item" class="cards__item "><article><a href="/user-management/docs/edit-a-group/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Edit a group</p></div></header><p class="cards__body margin-top-small">Learn how to edit a group's name, description, product access, and users.</p><span class="cards__button-wrapper " data-testid="card_button"><button class="cards__button sc-jKJlTe dnzyaD" spacing="default" tabindex="-1" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">View topic</span></span></button></span></div></a></article></li><li data-testid="card_item" class="cards__item "><article><a href="/user-management/docs/delete-a-group/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Delete a group</p></div></header><p class="cards__body margin-top-small">Learn how to delete a group.</p><span class="cards__button-wrapper " data-testid="card_button"><button class="cards__button sc-jKJlTe dnzyaD" spacing="default" tabindex="-1" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">View topic</span></span></button></span></div></a></article></li><li data-testid="card_item" class="cards__item "><article><a href="/user-management/docs/default-groups-and-permissions/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Default groups and permissions</p></div></header><p class="cards__body margin-top-small">Learn about default groups and how they allow users to access products. </p><span class="cards__button-wrapper " data-testid="card_button"><button class="cards__button sc-jKJlTe dnzyaD" spacing="default" tabindex="-1" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">View topic</span></span></button></span></div></a></article></li><li data-testid="card_item" class="cards__item "><article><a href="/user-management/docs/troubleshoot-issues-related-to-managing-groups/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Troubleshoot issues related to managing groups</p></div></header><p class="cards__body margin-top-small">Troubleshoot issues managing groups as a user access admin. </p><span class="cards__button-wrapper " data-testid="card_button"><button class="cards__button sc-jKJlTe dnzyaD" spacing="default" tabindex="-1" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">View topic</span></span></button></span></div></a></article></li></ul></div><div data-testid="feedback_buttons" class="feedback"><p class="feedback__question-text">Was this helpful?</p><button class="feedback__yes-button sc-jKJlTe dnzyaD" spacing="default" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span 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class="subtext">The Atlassian Community is here for you.</div><div class="button"><a href="https://community.atlassian.com/t5/custom/page/page-id/create-post-step-1?add-tags=user-management,Not Applicable" rel="nofollow" class="link">Ask the Community</a></div></div></div><div class="sidebar" data-testid="sidebar"><ul class="sidebar__section sidebar__section--topic" data-testid="child-page-list"><li class="sidebar__heading" data-testid="explore-more-heading">Explore more</li><li class="sidebar__item" data-testid="child-page"><span class="document-icon-wrapper"><span class="Icon__IconWrapper-dyhwwi-0 dpdQTH" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M18.99 8.99l.01 1.015V19a2 2 0 0 1-2 2H7a2 2 0 0 1-2-2V5a2 2 0 0 1 2-2h5.275c.469 0 .922.164 1.282.464L18.631 7.7c.227.19.359.471.359.768v.521zM12.02 5L12 8.192a.99.99 0 0 0 .994.991h4L12.02 5z" fill="currentColor" fill-rule="evenodd"/></svg></span></span><a href="/user-management/docs/create-groups/" data-testid="atlas_link" class="sidebar__link">Create groups</a></li><li class="sidebar__item" data-testid="child-page"><span class="document-icon-wrapper"><span class="Icon__IconWrapper-dyhwwi-0 dpdQTH" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M18.99 8.99l.01 1.015V19a2 2 0 0 1-2 2H7a2 2 0 0 1-2-2V5a2 2 0 0 1 2-2h5.275c.469 0 .922.164 1.282.464L18.631 7.7c.227.19.359.471.359.768v.521zM12.02 5L12 8.192a.99.99 0 0 0 .994.991h4L12.02 5z" fill="currentColor" fill-rule="evenodd"/></svg></span></span><a href="/user-management/docs/edit-a-group/" data-testid="atlas_link" class="sidebar__link">Edit a group</a></li><li class="sidebar__item" data-testid="child-page"><span class="document-icon-wrapper"><span class="Icon__IconWrapper-dyhwwi-0 dpdQTH" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M18.99 8.99l.01 1.015V19a2 2 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