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<!DOCTYPE html>  <html class="content-platform-support" lang="en-US" itemscope> <head> <title>Default groups and permissions | Atlassian Support</title>   <script src="https://atl-onetrust-wrapper.atlassian.com/assets/atl-onetrust-wrapper.min.js" type="text/javascript" data-domain="266b339b-197a-46d0-a605-808d1b1feb41" data-test="false" data-geofence="false" data-sync="true" ></script>  <script> window.sentryOnLoad = function () { console.log('Initializing Sentry...'); Sentry.init({ release: 'a2b17584df699a8dea16f0d197bb8573773aea89', environment: 'production', }); console.log("Sentry is initialized for 'production' environment and 'a2b17584df699a8dea16f0d197bb8573773aea89' release."); }; </script> <script src="https://js.sentry-cdn.com/58cc8f6260224318b0e9c5e635d9dbf4.min.js" crossorigin="anonymous" data-lazy="no"></script> <script> // These are the env variables that the frontend needs window.contentfulSpaceId = "zsv3d0ugroxu"; window.CCG_DETAILS_URL = "https://support.atlassian.com/gateway/api/customer-context/customer/details"; window.CONTENTFUL_ENV = "master"; window.LOGOUT_URL = "https://id.atlassian.com/logout"; window.CONTACT_FORMS_MANIFEST = "https://support-form-app-ui.prod-east.frontend.public.atl-paas.net/assets/asset-manifest.json"; window.SEGMENT_KEY = "ycih1ygfsk"; window.LD_CLIENT_SDK_KEY = "5d2416de0d7d7c0763fc77c5"; window.BANNERMAN_MANIFEST = "https://bannerman.us-east-1.prod.public.atl-paas.net/asset-manifest.json"; window.SAC_CST_TOKEN_COOKIE_NAME = "cloud.session.token"; window.SAC_OIDC_TOKEN_COOKIE_NAME = "sac_oidc_token"; window.SAC_BASE_URL = "https://support.atlassian.com"; window.CSM_CHAT_WIDGET_BASE_URL = "https://jcs-chat-widget.atlassian.com"; window.MY_REQUESTS_APP_MANIFEST_URL = "https://customer-support-portal.prod.atl-paas.net/asset-manifest.json"; window.CST_STATIC_FORMS_URL = "https://support-forms.atlassian.com"; window.CST_STATIC_FORMS_MANIFEST_URL = "https://support-forms.atlassian.com/asset-manifest.json"; window.ID_AUTH_URL = "https://id.atlassian.com"; window.CONFLUENCE_URL = "https://confluence.atlassian.com"; window.GRAPHQL_URL = "http://graphql-gateway.mesh:20019" window.STATSIG_CLIENT_API_KEY = "659383a9-602f-4a53-a80e-f8882b294b80" window.MICROS_ENVTYPE = "prod" window.CSP_REQUESTS_APP_MANIFEST_URL_BIFROST = "https://csp-mono-repo-ui.prod-east.frontend.public.atl-paas.net/assets/asset-manifest.json" window.__APP_INITIAL_STATE__ = /* <sl:translate_generic_json> */ { sl_translate: "title, description, shortDescription, sacHomeDescription, productSupportHomeDescription, sectionOverview, shortTitle, topicTitle, buttonText, linkLabel, productBlurb, tagline, subhead, metaDescription, supportTitle, internalTitle", entry: {"id":"5PJ9rynzAYDmMi1CBPc64l","lastPublished":"2024-06-27T19:57:45.955Z","firstPublishedAt":"2023-06-15T15:00:12.593Z","type":"topic","topicType":"Procedure","topicTitle":"Default groups and permissions","description":"Learn about default groups and how they allow users to access products. 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","publishTo":["support.atlassian.com (SAC)"],"ownershipTeam":null,"featuredVideo":null,"taxonomyUserRoleRef":[],"body":"<div class='adf__content'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div style='position:absolute;height:0;width:100%'><object data='about:blank' type='text/html' style='position:absolute;height:0;width:100%' aria-hidden='true' tabindex='-1'></object></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><p data-renderer-start-pos='0'><strong>Which user management experience do you have? </strong></p><p data-renderer-start-pos='48'>To check, go to your organization at <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a> and select <strong>Directory</strong>. If the <strong>Users</strong> and <strong>Groups</strong> lists are found here, then you are using the centralized<strong> </strong>user management. <a class='sc-eIHaNI fVLHZh' href='https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592' title='https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592'>Learn more about the centralized user management</a> </p></div></div></div></div></div></div><p data-renderer-start-pos='1'><em>We’ll note these changes in the support documentation below</em>.</p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><tbody><tr><td rowspan='1' colSpan='1'><p data-renderer-start-pos='0'><strong>Original </strong></p></td><td rowspan='1' colSpan='1'><p data-renderer-start-pos='13'><strong>Centralized </strong></p></td></tr><tr><td rowspan='1' colSpan='1'><p data-renderer-start-pos='31'>As a site administrator or organization admin, <strong>Users</strong> is found under <strong>Product site</strong>. </p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/7AevASHr0yJp0LZaXGBoxP/050831dc5ca1e93f856af1d68d33626c/old-user-management-experience_resized.png' alt='Original user management png'></div></div></div></td><td rowspan='1' colSpan='1'><p data-renderer-start-pos='118'>As an organization admin, <strong>Users</strong> is found under <strong>Directory </strong>tab.</p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/3ZO4fm5kzHU2GqRPapsy4A/ccb8ac39f53f83d7dcfddbaeb70cedf7/New-user-management_resized.png' alt='Centralized user management png'></div></div></div></td></tr></tbody></table></div></div><p data-renderer-start-pos='188'> </p></div></div></div></div></div></div><p data-renderer-start-pos='64'>Users are automatically placed in default groups when you invite them to a cloud product or assign them a product access role. A default group is the main group that manages access to a product. Each product must have at least one default group. It’s possible to have more than one group marked as a default group for a product. </p><p data-renderer-start-pos='395'>When you first create your organization, it comes with all the default groups you need to manage product access. For example, a default group that manages basic access to <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Jira</span></span></span> for the Acme organization (meaning the group assigns its members the <strong>user</strong> role) would be called <span class='code'>Jira-users-acme.com</span><em>. </em>The user role only provides basic permissions needed for someone to log into a product. You can further restrict or expand someone’s permissions (for example, to create Jira projects or view Confluence spaces) from the administration area inside the product.</p><p data-renderer-start-pos='945'>To see the default group for a product:</p><p data-renderer-start-pos='986'><em>These steps are different depending on your user management experience.</em></p><p data-renderer-start-pos='1059'><em>- Centralized user management</em></p><ol class='ak-ol'><li><p data-renderer-start-pos='1090'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos='1095'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Select <strong>Products</strong></span></span></span>.</p></li><li><p data-renderer-start-pos='1101'>Select <strong>Manage product</strong> for the product you want to check the default group for.</p></li><li><p data-renderer-start-pos='1183'>The groups with a tick icon in the <strong>Default group</strong> column are default groups for that product.</p></li></ol><p data-renderer-start-pos='1281'><em>- Original user management</em></p><ol class='ak-ol'><li><p data-renderer-start-pos='1309'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos='1314'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Select <strong>Products</strong></span></span></span>.</p></li><li><p data-renderer-start-pos='1320'>Select the three dot icon next to the product you want to check the default group for, then select <strong>View Product</strong>.</p></li><li><p data-renderer-start-pos='1436'>The groups with the <strong>Default access group</strong> status label are default groups for that product.</p></li></ol><p data-renderer-start-pos='1532'>To modify a default group:</p><p data-renderer-start-pos='1560'>To make any changes to your default groups you need to have at least one other group marked as default first. This is because we use groups to grant access to products. Each time you assign a role to a user, we automatically add them as a member to the default group (or groups) that grant that role. </p><p data-renderer-start-pos='1863'>To mark a group as default:</p><p data-renderer-start-pos='1892'><em>These steps are different depending on your user management experience.</em></p><p data-renderer-start-pos='1965'><em>- Centralized user management</em></p><ol class='ak-ol'><li><p data-renderer-start-pos='1996'>If you don’t have a group yet, first <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/create-groups/' title='https://support.atlassian.com/user-management/docs/create-groups/'>create a new group</a>.</p></li><li><p data-renderer-start-pos='2056'>From the <strong>Manage product</strong> screen, select the three dot icon next to the group you want to mark as the default group.</p></li><li><p data-renderer-start-pos='2174'>Select <strong>Update default group setting</strong>.</p></li><li><p data-renderer-start-pos='2214'>Select a role other than <strong>None</strong> to mark the group as the default group that assigns that product role.</p></li><li><p data-renderer-start-pos='2318'>Select <strong>Update</strong> to confirm.</p></li></ol><p data-renderer-start-pos='2349'><em>- Original user management</em></p><ol class='ak-ol'><li><p data-renderer-start-pos='2377'>If you don’t have a group yet, first <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/create-groups/' title='https://support.atlassian.com/user-management/docs/create-groups/'>create a new group</a>.</p></li><li><p data-renderer-start-pos='2437'>From the <strong>View Product</strong> screen, select the three dot icon next to the group you want to mark as the default group.</p></li><li><p data-renderer-start-pos='2553'>Select <strong>Make this group default</strong>.</p></li><li><p data-renderer-start-pos='2588'>Refresh the page and you should see the <strong>Default access group</strong> status label has appeared. </p></li></ol><p data-renderer-start-pos='2682'>You can now modify or remove your existing default group as needed. </p><p data-renderer-start-pos='2752'>To remove a group as default:</p><p data-renderer-start-pos='2783'><em>These steps are different depending on your user management experience.</em></p><p data-renderer-start-pos='2856'><em>- Centralized user management</em></p><ol class='ak-ol'><li><p data-renderer-start-pos='2887'>From the <strong>Manage product</strong> screen, select the three dot icon next to the group you want to remove as the default group.</p></li><li><p data-renderer-start-pos='3007'>Select <strong>Update default group setting</strong>.</p></li><li><p data-renderer-start-pos='3047'>Select <strong>None</strong>.</p></li><li><p data-renderer-start-pos='3063'>Select <strong>Update</strong> to confirm.</p></li></ol><p data-renderer-start-pos='3094'><em>- Original user management</em></p><ol class='ak-ol'><li><p data-renderer-start-pos='3122'>From the <strong>View Product</strong> screen, select the three dot icon next to the group you want to remove as the default group.</p></li><li><p data-renderer-start-pos='3240'>Select <strong>Don’t make this group default.</strong></p></li><li><p data-renderer-start-pos='3281'>Refresh the page and you should see the <strong>Default access group</strong> status label has disappeared. </p></li></ol><p data-renderer-start-pos='3378'>Removing a group as default won’t impact the group or the product access of any group members. </p><h2 id='Understand-the-default-groups-and-permissions-for-each-product'>Understand the default groups and permissions for each product</h2><p data-renderer-start-pos='3539'>Depending on when you created your organization or site, there might be differences in your default groups. </p><div style='background:#FFFAE6' class='ak-editor-panel' data-panel-type='warning'><span style='color:#FF991F' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel warning'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><g fill-rule='evenodd'><path d='M12.938 4.967c-.518-.978-1.36-.974-1.876 0L3.938 18.425c-.518.978-.045 1.771 1.057 1.771h14.01c1.102 0 1.573-.797 1.057-1.771L12.938 4.967z' fill='currentColor'></path><path d='M12 15a1 1 0 0 1-1-1V9a1 1 0 0 1 2 0v5a1 1 0 0 1-1 1m0 3a1 1 0 0 1 0-2 1 1 0 0 1 0 2' fill='inherit'></path></g></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='3649'><strong>Default groups can be modified, so the groups in the following table may be different for your organization</strong></p><p data-renderer-start-pos='3758'>For example, an admin in your organization may have deleted the <em>jira-users-atlassian.com</em> default group that was created when you first set up the organization, and moved all users to <em>jsw-users-atlassian.com, </em>a new group that was created and marked as a default access group. </p></div></div><h3 id='For-products-created-after-August-2021'>For products created after August 2021</h3><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><colgroup><col style='width:130px'><col style='width:134px'><col style='width:312px'></colgroup><tbody><tr><th rowspan='1' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='4077'><strong>In this product</strong></p></th><th rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='4096'><strong>Default groups</strong></p></th><th rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='4114'><strong>Default permissions</strong></p></th></tr><tr><td rowspan='2' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='4139'>Org-wide groups</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='4158'>org-admins (in your organization, this group may be called site-admins)</p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='4233'>Contains users who manage all your sites and the organization. The following default permissions are available for:</p><ul class='ak-ul'><li><p data-renderer-start-pos='4350'>All permissions assigned to the 'administrators' group for the products you have.</p></li><li><p data-renderer-start-pos='4435'>Access to user management (ability to create new users, assign users to groups, grant product access, etc.).</p></li><li><p data-renderer-start-pos='4547'>Access to billing information.</p></li><li><p data-renderer-start-pos='4581'>Access to all organization-level settings.</p></li><li><p data-renderer-start-pos='4627'>Access to all site level settings.</p></li><li><p data-renderer-start-pos='4665'>Access to all the products in the site.</p></li></ul><p data-renderer-start-pos='4710'>Users with these permissions are considered organization administrators for documentation and support purposes. </p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='4828'><product-name>-user-access-admin-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='4875'>Assigns members the ‘user access admin’ role, which allows users to manage access to the product they admin. Each product has their own group, so you may have multiple user access admin groups. </p><p data-renderer-start-pos='5071'>This group does not grant product access and members of this group won’t count towards your bill (unless the user holds another billable role). </p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='5221'>Jira</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='5229'>jira-users-<site-name></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='5255'>Grants access to the Jira under <site-name>.</p><p data-renderer-start-pos='5301'>Assigns all members the ‘users’ project role, which allows members to see all project issues (unless protected by a <span><a href='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>security level</a></span>) and create new issues.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='5448'>Jira Software</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='5465'>jira-software-users-<site-name></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='5500'>Grants access to the Jira Software product under <site-name>.</p><p data-renderer-start-pos='5563'>Assigns all members the 'users' project role, which allows members to see all project issues (unless protected by a <span><a href='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>security level</a></span>) and create new issues.</p></td></tr><tr><td rowspan='2' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='5710'>Jira Service Management</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='5737'>jira-servicemanagement-users-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='5780'>Manages license allocation for Jira Service Management.</p><p data-renderer-start-pos='5837'>Members of this group count towards the Jira Service Management license.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='5915'>jira-servicemanagement-customers-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='5962'>Members of this group can visit your help center, submit help requests, and view articles under <site name>.</p><p data-renderer-start-pos='6072'>It does not allow members to access Jira Service Management as an agent. Members of this group won’t count towards your bill (unless the user holds another billable role). </p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='6250'>Jira Work Management</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='6274'>jira-workmgmt-users-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='6308'>Grants access to the Jira Work Management product under <site-name>.</p><p data-renderer-start-pos='6378'>Assigns all members the ‘users’ project role, which allows members to see all project issues (unless protected by a <span><a href='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>security level</a></span>) and create new issues.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='6525'>Jira Administration</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='6548'>jira-admins-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='6574'>The default permissions granted to this group depend on the products you have. For example, if you have Jira products only, the group permissions will include only the Jira product permissions.</p><p data-renderer-start-pos='6769'>In Jira products:</p><ul class='ak-ul'><li><p data-renderer-start-pos='6788'>The ‘Jira Administrators’ <span><a href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>global permissions</a></span>.</p></li><li><p data-renderer-start-pos='6820'>A member of the ‘administrators’ project role, which allows members to edit project versions and manage project content (delete issues, comments, and manage watchers).</p></li></ul></td></tr><tr><td rowspan='3' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='6997'>Confluence</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='7011'>confluence-users-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='7042'>Assigns the <span><a href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>global permission</a></span> to create and view Confluence content for the project, and create personal and global spaces.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='7155'>confluence-admins-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='7187'>This group has the 'Confluence administrator' <span><a href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>global permission</a></span>.</p><p data-renderer-start-pos='7237'>Confluence admins are granted the ‘confluence-users’ default permissions.</p><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='7312'>Users in the 'administrators' group have product access to Jira family of products, and therefore, require a Jira family license. If you have users in the 'administrators' group that you don't need/want to take up a Jira family license, you can create a new group, such as 'confluence-admins,' that you can use for admins that don't require a Jira family license.</p></div></div></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='7683'>confluence-guests-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='7715'>Gives access to view Confluence pages under <site name>.</p><p data-renderer-start-pos='7773'>Assigns all members the ‘guest’ role, which gives users limited access to one space at a time (assigned by an admin). <span><a href='https://support.atlassian.com/confluence-cloud/docs/what-can-guests-see-and-do-on-confluence/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>What can guests see and do in Confluence?</a></span></p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='7898'>Opsgenie</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='7910'>opsgenie-users-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='7939'>The permission to access the Opsgenie product, which may include creating and editing Opsgenie alerts and schedules.</p></td></tr><tr><td rowspan='2' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='8061'>Statuspage</p><p data-renderer-start-pos='8073'> </p><p data-renderer-start-pos='8076'> </p><p data-renderer-start-pos='8079'> </p><p data-renderer-start-pos='8082'> </p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='8087'>statuspage-users-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='8118'>The permission to access the Statuspage product and view any pages.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='8191'>statuspage-admins-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='8223'>The permission to access the Statuspage product and manage user access to pages.</p></td></tr><tr><td rowspan='2' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='8309'>Trello</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='8319'>trello-users-<enterprise_name></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='8353'>The permission to access the Trello product and view the <span><a href='https://support.atlassian.com/trello/docs/manage-your-default-workspace/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>default workspace</a></span>.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='8418'>trello-admins-<enterprise_name></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='8453'>The permission to access the Trello product and manage user access to workspaces.</p></td></tr><tr><td rowspan='3' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='8540'>Bitbucket</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='8553'>bitbucket-users-<enterprise_name></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='8590'>The permission to access the Bitbucket product and view the <span><a href='https://support.atlassian.com/trello/docs/manage-your-default-workspace/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>default workspace</a></span>.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='8658'>bitbucket-admins-<enterprise_name></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='8696'>The permission to access the Bitbucket product and manage user access to workspaces.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='8786'>bitbucket-user-access-admins<enterprise_name></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='8835'>The permission to view users in the Bitbucket product and configure user access settings.</p></td></tr><tr><td rowspan='2' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='8930'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Guard Detect</span></span></span></p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='8935'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>guard-detect-</span></span></span>users-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='8956'>This group is not currently in use and grants no permissions to use <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Guard Detect</span></span></span>.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='9032'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>guard-detect-</span></span></span>admins-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='9054'>The permission to use <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Guard Detect</span></span></span> which includes the ability to view user activity and content scanning alerts and actor profile information related to those alerts. </p><p data-renderer-start-pos='9212'>Note: Although the group name includes a sitename, <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Guard Detect</span></span></span> generates alerts for Atlassian Administration and all eligible products in your instance, not just the products in the site that <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Guard Detect</span></span></span> is attached to.</p></td></tr></tbody></table></div></div><p data-renderer-start-pos='9419'> </p><h3 id='For-products-created-before-August-2021'>For products created before August 2021</h3><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><colgroup><col style='width:132px'><col style='width:130px'><col style='width:315px'></colgroup><tbody><tr><th rowspan='1' colSpan='1' style='background-color:var(--ds-background-neutral, #F4F5F7)' data-colwidth='156'><p data-renderer-start-pos='9462'><strong>In this product</strong></p></th><th rowspan='1' colSpan='1' style='background-color:var(--ds-background-neutral, #F4F5F7)' data-colwidth='153'><p data-renderer-start-pos='9481'><strong>Default groups</strong></p></th><th rowspan='1' colSpan='1' style='background-color:var(--ds-background-neutral, #F4F5F7)' data-colwidth='371'><p data-renderer-start-pos='9499'><strong>Default permissions</strong></p></th></tr><tr><td rowspan='2' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='9524'>Site-wide groups</p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='9544'>users</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='9553'>For instances created <strong>before February 2014</strong>, this was the default group that new users were added to. In instances created <em>after</em> that date, all new users will be added to the '[product]-users' group for the product(s) they have access to instead of the 'users' group.</p><p data-renderer-start-pos='9821'>The default permissions granted to this group depend on the products you have in your service (for example, if you have Jira products only, the group permissions will include only the Jira product permissions).</p><p data-renderer-start-pos='10033'>In Jira products:</p><ul class='ak-ul'><li><p data-renderer-start-pos='10052'>the 'Jira Users' and 'Bulk Change' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/'>global permissions</a>.</p><ul class='ak-ul'><li><p data-renderer-start-pos='10108'>'Jira Users' allows users to log in to Jira</p></li><li><p data-renderer-start-pos='10155'>'Bulk Change' allows users to bulk edit issues.</p></li></ul></li><li><p data-renderer-start-pos='10210'>a member of the 'users' project role, which allows members to see all project issues (unless protected by a <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/' title='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/'>security level</a> or a custom project permission scheme) and create new issues.</p></li></ul><p data-renderer-start-pos='10400'>In Confluence:</p><ul class='ak-ul'><li><p data-renderer-start-pos='10416'>the <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-permissions/' title='https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-permissions/'>permission</a> to create and view Confluence content for the project, create personal and global spaces</p></li></ul></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='10529'>jira-developers</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='10548'>In Jira products:</p><ul class='ak-ul'><li><p data-renderer-start-pos='10567'>the 'Browse Users', 'Create Shared Filter' and 'Manage Group Filter Subscriptions' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/'>global permissions</a> in Jira.</p></li><li><p data-renderer-start-pos='10681'>a member of the <strong>'</strong>Developers<strong>'</strong> project role, which allows members to edit, move, assign, be assigned, link, work on, resolve and close issues.</p></li></ul><p data-renderer-start-pos='10827'>Typically, you add users who work on issues to this group. You can add users to this group from the <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/invite-a-user/' title='https://support.atlassian.com/user-management/docs/invite-a-user/'>Users</a> page.</p><p data-renderer-start-pos='10940'>This group is named 'developers' in Jira instances created earlier than February 2014.</p></td></tr><tr><td rowspan='3' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='11032'> </p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='11037'>administrators</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='11055'>The default permissions granted to this group depend on the products you have (for example, if you have Jira products only, the group permissions will include only the Jira product permissions).</p><p data-renderer-start-pos='11251'>In Jira products:</p><ul class='ak-ul'><li><p data-renderer-start-pos='11270'>the 'Jira Administrators' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/'>global permissions</a>.</p></li><li><p data-renderer-start-pos='11319'>a member of the 'Administrators' project role, which allows members to edit project versions and manage project content (delete issues, comments, manage watchers).</p></li></ul><p data-renderer-start-pos='11488'>In Confluence:</p><ul class='ak-ul'><li><p data-renderer-start-pos='11504'>the 'Confluence Administrator' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/'>global permissions</a></p></li></ul><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='11559'>Users in the 'administrators' group have product access to Jira products, and therefore, require a Jira license. If you have users in the 'administrators' group that you don't need/want to take up a Jira license, you can create a new group, such as 'confluence-admins,' that you can use for admins that don't require a Jira license.</p></div></div></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='11899'>trusted-users-<id></p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='11921'>The users in this group have the <strong>Trusted</strong> role.</p><ul class='ak-ul'><li><p data-renderer-start-pos='11969'>In Jira products:</p><ul class='ak-ul'><li><p data-renderer-start-pos='11988'>the 'Jira Administrators' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/'>global permissions</a>.</p></li><li><p data-renderer-start-pos='12037'>a member of the 'Administrators' project role, which allows members to edit project versions and manage project content (delete issues, comments, manage watchers).</p></li></ul></li><li><p data-renderer-start-pos='12208'>In Confluence:</p><ul class='ak-ul'><li><p data-renderer-start-pos='12224'>the 'Confluence Administrator' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/'>global permissions</a>.</p></li></ul></li><li><p data-renderer-start-pos='12282'>product user permissions.</p></li><li><p data-renderer-start-pos='12311'>the ability to invite users.</p></li></ul><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='12345'>This group is not visible on the Groups page of your site. Users get added to this group when you set their role via the <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/invite-a-user/' title='https://support.atlassian.com/user-management/docs/invite-a-user/'>Role selector on the Invite users page</a> or the user details page. This group is visible from the Jira and Confluence global permissions.</p></div></div></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='12609'>site-admins</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='12624'>Site-admins are the users who manage a site. The following permissions are currently available to site-admins:</p><ul class='ak-ul'><li><p data-renderer-start-pos='12736'>All permissions assigned to the 'administrators' group for the product(s) you have</p></li><li><p data-renderer-start-pos='12822'>Access to user management (ability to create new users, assign users to groups, grant product access, etc.)</p></li><li><p data-renderer-start-pos='12933'>Access to billing information.</p></li></ul><p data-renderer-start-pos='12969'>Users with this permission are considered site administrators for documentation and Support purposes, and they have access to all the products in the site</p></td></tr><tr><td rowspan='2' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='13129'>Jira products</p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='13146'>jira-users</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='13160'>The 'Jira Users' and 'Bulk Change' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/'>global permissions</a>.</p><ul class='ak-ul'><li><p data-renderer-start-pos='13216'>'Jira Users' allows users to log in to Jira</p></li><li><p data-renderer-start-pos='13263'>'Bulk Change' allows users to bulk edit issues.</p></li></ul><p data-renderer-start-pos='13316'>A member of the 'Users' project role, which allows members to see all project issues (unless protected by a <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/' title='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/'>security level</a>) and create new issues.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='13468'>jira-administrators</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='13491'>The same default permissions assigned to the 'administrators' group, for only Jira family of products.</p><ul class='ak-ul'><li><p data-renderer-start-pos='13595'>the 'Jira Administrators' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions'>global permissions</a>.</p></li><li><p data-renderer-start-pos='13644'>a member of the 'Administrators' project role, which allows members to edit project versions and manage project content (delete issues, comments, manage watchers).</p></li></ul></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='13817'>Jira Software</p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='13834'>jira-software-users</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='13857'>A member of the 'Users' project role, which allows members to see all project issues (unless protected by a <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/' title='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/'>security level</a>) and create new issues.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='14009'>Jira Service Management</p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='14036'>service-desk-agents</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='14059'>Jira Service Management uses this group to manage license allocation. Users in this group count towards the Jira Service Management license.</p><ul class='ak-ul'><li><p data-renderer-start-pos='14201'>the 'Jira Service Desk agent access' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/'>global permission</a></p></li></ul></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='14265'>Confluence</p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='14279'>confluence-users</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='14299'>The <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-permissions/' title='https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-permissions/'>permission</a> to create and view Confluence content for the project, create personal and global spaces</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='14408'>Opsgenie</p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='14420'>opsgenie-users</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='14438'>The permission to access the Opsgenie product, which may include creating and editing Opsgenie alerts and schedules.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='14560'>Trello</p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='14570'>trello-users-<enterprise_name></p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='14604'>The permission to access the Trello product and view the <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/trello/docs/manage-your-default-workspace/' title='https://support.atlassian.com/trello/docs/manage-your-default-workspace/'>default workspace</a>.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='14685'> </p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='14690'>trello-users-<enterprise_name></p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='14724'>The permission to access the Trello product and manage user access to workspaces.</p><p data-renderer-start-pos='14807'>Learn about <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/trello/docs/enterprise-admin-dashboard/' title='https://support.atlassian.com/trello/docs/enterprise-admin-dashboard/'>Trello Enterprise names</a></p></td></tr><tr><td rowspan='2' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='14848'>Statuspage</p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='14862'>statuspage-users</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='14882'>The permission to access the Statuspage product and view any pages.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='14955'>statuspage-adminstrators</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='14983'>The permission to access the Statuspage product and manage user access to pages.</p></td></tr></tbody></table></div></div><h2 id='The-system-administrators-group'>The system-administrators group</h2><p data-renderer-start-pos='15104'>There's a default group <span class='code'>system-administrators</span> used by Atlassian Support staff. You can't edit this group or add users to this group.</p><p data-renderer-start-pos='15238'>The 'sysadmin' user from this group can log in to your site to provide support to you and to perform certain system maintenance tasks. This user automatically has full product access but does not count towards your license limit, no matter which groups it is added to.</p><p data-renderer-start-pos='15508'>The account is only used by Atlassian. You may notice logins by this user even without having raised a support request. This is because certain types of system maintenance involve our automated systems performing tasks using this account.</p></div></div></div></div>","cacLastModifiedContent":null,"collectionId":"32ZX9psaxNclZhRi8O6fH4","collections":[{"id":"5qmGrfpxELUaR6jcxS9tDw","pageType":"Documentation","title":"Manage your organization’s Atlassian accounts","description":"Gain control over your employee's Atlassian accounts.","url":"/user-management/docs/manage-your-organizations-atlassian-accounts/"},{"id":"32ZX9psaxNclZhRi8O6fH4","pageType":"Documentation","title":"Manage product users","description":"Administer users who access your products, whether or not you can manage their accounts.","url":"/user-management/docs/manage-product-users/"},{"id":"1wyovUUDO7kpFCzVpBs3Br","pageType":"Documentation","title":"Manage role and product permissions","description":"Give people product access and admin roles for your Atlassian cloud products.","url":"/user-management/docs/manage-role-and-product-permissions/"},{"id":"2Iin50hz2UKNIL6yYPZ5Mj","pageType":"Documentation","title":"Manage Jira Service Management customer accounts","description":null,"url":"/user-management/docs/manage-accounts-for-jira-service-management-customers/"}],"confluencePageId":null,"context":{"id":"1evq30NXmWxA5D5s5OCFHY","type":"contextTheme","docsHomeSlug":"/user-management/resources/","icon":{},"deployment":"Not Applicable","hubName":"User management"},"isCACContent":false,"pageType":"Documentation","relatedAppReferences":[],"tableOfContents":[{"title":"Understand the default groups and permissions for each product","id":"Understand-the-default-groups-and-permissions-for-each-product"},{"title":"For products created after August 2021","id":"For-products-created-after-August-2021"},{"title":"For products created before August 2021","id":"For-products-created-before-August-2021"},{"title":"The system-administrators group","id":"The-system-administrators-group"}],"topicSetId":"4sFVomjvCGTRC3uC0J03NF","url":"/user-management/docs/default-groups-and-permissions/","versions":[],"bodyRenderedAdf":"<div class=\"adf__content\"><div style=\"position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden\"></div><div style=\"position:absolute;height:0;width:100%\"><object data=\"about:blank\" type=\"text/html\" style=\"position:absolute;height:0;width:100%\" aria-hidden=\"true\" tabindex=\"-1\"></object></div><div class=\"ak-renderer-wrapper sc-dymIpo gEdAYa\"><div></div><div class=\"sc-kXeGPI fIPKnQ\"><div class=\"ak-renderer-document\"><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div class=\"text-fragment\" data-testid=\"text-fragment\"><div style=\"position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden\"></div><div class=\"ak-renderer-wrapper sc-dymIpo gEdAYa\"><div></div><div class=\"sc-kXeGPI fIPKnQ\"><div class=\"ak-renderer-document\"><p data-renderer-start-pos=\"0\"><strong>Which user management experience do you have? </strong></p><p data-renderer-start-pos=\"48\">To check, go to your organization at <a class=\"sc-eIHaNI fVLHZh\" href=\"http://admin.atlassian.com/\" title=\"http://admin.atlassian.com/\">admin.atlassian.com</a> and select <strong>Directory</strong>. If the <strong>Users</strong> and <strong>Groups</strong> lists are found here, then you are using the centralized<strong> </strong>user management. <a class=\"sc-eIHaNI fVLHZh\" href=\"https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592\" title=\"https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592\">Learn more about the centralized user management</a> </p></div></div></div></div></div></div><p data-renderer-start-pos=\"1\"><em>We’ll note these changes in the support documentation below</em>.</p><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div class=\"text-fragment\" data-testid=\"text-fragment\"><div style=\"position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden\"></div><div class=\"ak-renderer-wrapper sc-dymIpo gEdAYa\"><div></div><div class=\"sc-kXeGPI fIPKnQ\"><div class=\"ak-renderer-document\"><div class=\"pm-table-container \" data-layout=\"default\" style=\"width:inherit\"><div class=\"pm-table-wrapper\"><table data-number-column=\"false\"><tbody><tr><td rowspan=\"1\" colSpan=\"1\"><p data-renderer-start-pos=\"0\"><strong>Original </strong></p></td><td rowspan=\"1\" colSpan=\"1\"><p data-renderer-start-pos=\"13\"><strong>Centralized </strong></p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\"><p data-renderer-start-pos=\"31\">As a site administrator or organization admin, <strong>Users</strong> is found under <strong>Product site</strong>. </p><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div style=\"text-align:center\"><img style=\"max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px\" src=\"//images.ctfassets.net/zsv3d0ugroxu/7AevASHr0yJp0LZaXGBoxP/050831dc5ca1e93f856af1d68d33626c/old-user-management-experience_resized.png\" alt=\"Original user management png\"/></div></div></div></td><td rowspan=\"1\" colSpan=\"1\"><p data-renderer-start-pos=\"118\">As an organization admin, <strong>Users</strong> is found under <strong>Directory </strong>tab.</p><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div style=\"text-align:center\"><img style=\"max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px\" src=\"//images.ctfassets.net/zsv3d0ugroxu/3ZO4fm5kzHU2GqRPapsy4A/ccb8ac39f53f83d7dcfddbaeb70cedf7/New-user-management_resized.png\" alt=\"Centralized user management png\"/></div></div></div></td></tr></tbody></table></div></div><p data-renderer-start-pos=\"188\"> </p></div></div></div></div></div></div><p data-renderer-start-pos=\"64\">Users are automatically placed in default groups when you invite them to a cloud product or assign them a product access role. A default group is the main group that manages access to a product. Each product must have at least one default group. It’s possible to have more than one group marked as a default group for a product. </p><p data-renderer-start-pos=\"395\">When you first create your organization, it comes with all the default groups you need to manage product access. For example, a default group that manages basic access to <span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Jira</span></span></span> for the Acme organization (meaning the group assigns its members the <strong>user</strong> role) would be called <span class=\"code\">Jira-users-acme.com</span><em>. </em>The user role only provides basic permissions needed for someone to log into a product. You can further restrict or expand someone’s permissions (for example, to create Jira projects or view Confluence spaces) from the administration area inside the product.</p><p data-renderer-start-pos=\"945\">To see the default group for a product:</p><p data-renderer-start-pos=\"986\"><em>These steps are different depending on your user management experience.</em></p><p data-renderer-start-pos=\"1059\"><em>- Centralized user management</em></p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"1090\"><span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos=\"1095\"><span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Select <strong>Products</strong></span></span></span>.</p></li><li><p data-renderer-start-pos=\"1101\">Select <strong>Manage product</strong> for the product you want to check the default group for.</p></li><li><p data-renderer-start-pos=\"1183\">The groups with a tick icon in the <strong>Default group</strong> column are default groups for that product.</p></li></ol><p data-renderer-start-pos=\"1281\"><em>- Original user management</em></p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"1309\"><span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos=\"1314\"><span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Select <strong>Products</strong></span></span></span>.</p></li><li><p data-renderer-start-pos=\"1320\">Select the three dot icon next to the product you want to check the default group for, then select <strong>View Product</strong>.</p></li><li><p data-renderer-start-pos=\"1436\">The groups with the <strong>Default access group</strong> status label are default groups for that product.</p></li></ol><p data-renderer-start-pos=\"1532\">To modify a default group:</p><p data-renderer-start-pos=\"1560\">To make any changes to your default groups you need to have at least one other group marked as default first. This is because we use groups to grant access to products. Each time you assign a role to a user, we automatically add them as a member to the default group (or groups) that grant that role. </p><p data-renderer-start-pos=\"1863\">To mark a group as default:</p><p data-renderer-start-pos=\"1892\"><em>These steps are different depending on your user management experience.</em></p><p data-renderer-start-pos=\"1965\"><em>- Centralized user management</em></p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"1996\">If you don’t have a group yet, first <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/user-management/docs/create-groups/\" title=\"https://support.atlassian.com/user-management/docs/create-groups/\">create a new group</a>.</p></li><li><p data-renderer-start-pos=\"2056\">From the <strong>Manage product</strong> screen, select the three dot icon next to the group you want to mark as the default group.</p></li><li><p data-renderer-start-pos=\"2174\">Select <strong>Update default group setting</strong>.</p></li><li><p data-renderer-start-pos=\"2214\">Select a role other than <strong>None</strong> to mark the group as the default group that assigns that product role.</p></li><li><p data-renderer-start-pos=\"2318\">Select <strong>Update</strong> to confirm.</p></li></ol><p data-renderer-start-pos=\"2349\"><em>- Original user management</em></p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"2377\">If you don’t have a group yet, first <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/user-management/docs/create-groups/\" title=\"https://support.atlassian.com/user-management/docs/create-groups/\">create a new group</a>.</p></li><li><p data-renderer-start-pos=\"2437\">From the <strong>View Product</strong> screen, select the three dot icon next to the group you want to mark as the default group.</p></li><li><p data-renderer-start-pos=\"2553\">Select <strong>Make this group default</strong>.</p></li><li><p data-renderer-start-pos=\"2588\">Refresh the page and you should see the <strong>Default access group</strong> status label has appeared. </p></li></ol><p data-renderer-start-pos=\"2682\">You can now modify or remove your existing default group as needed. </p><p data-renderer-start-pos=\"2752\">To remove a group as default:</p><p data-renderer-start-pos=\"2783\"><em>These steps are different depending on your user management experience.</em></p><p data-renderer-start-pos=\"2856\"><em>- Centralized user management</em></p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"2887\">From the <strong>Manage product</strong> screen, select the three dot icon next to the group you want to remove as the default group.</p></li><li><p data-renderer-start-pos=\"3007\">Select <strong>Update default group setting</strong>.</p></li><li><p data-renderer-start-pos=\"3047\">Select <strong>None</strong>.</p></li><li><p data-renderer-start-pos=\"3063\">Select <strong>Update</strong> to confirm.</p></li></ol><p data-renderer-start-pos=\"3094\"><em>- Original user management</em></p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"3122\">From the <strong>View Product</strong> screen, select the three dot icon next to the group you want to remove as the default group.</p></li><li><p data-renderer-start-pos=\"3240\">Select <strong>Don’t make this group default.</strong></p></li><li><p data-renderer-start-pos=\"3281\">Refresh the page and you should see the <strong>Default access group</strong> status label has disappeared. </p></li></ol><p data-renderer-start-pos=\"3378\">Removing a group as default won’t impact the group or the product access of any group members. </p><h2 id=\"Understand-the-default-groups-and-permissions-for-each-product\">Understand the default groups and permissions for each product</h2><p data-renderer-start-pos=\"3539\">Depending on when you created your organization or site, there might be differences in your default groups. </p><div style=\"background:#FFFAE6\" class=\"ak-editor-panel\" data-panel-type=\"warning\"><span style=\"color:#FF991F\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel warning\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><g fill-rule=\"evenodd\"><path d=\"M12.938 4.967c-.518-.978-1.36-.974-1.876 0L3.938 18.425c-.518.978-.045 1.771 1.057 1.771h14.01c1.102 0 1.573-.797 1.057-1.771L12.938 4.967z\" fill=\"currentColor\"/><path d=\"M12 15a1 1 0 0 1-1-1V9a1 1 0 0 1 2 0v5a1 1 0 0 1-1 1m0 3a1 1 0 0 1 0-2 1 1 0 0 1 0 2\" fill=\"inherit\"/></g></svg></span></span><div class=\"ak-editor-panel__content\"><p data-renderer-start-pos=\"3649\"><strong>Default groups can be modified, so the groups in the following table may be different for your organization</strong></p><p data-renderer-start-pos=\"3758\">For example, an admin in your organization may have deleted the <em>jira-users-atlassian.com</em> default group that was created when you first set up the organization, and moved all users to <em>jsw-users-atlassian.com, </em>a new group that was created and marked as a default access group. </p></div></div><h3 id=\"For-products-created-after-August-2021\">For products created after August 2021</h3><div class=\"pm-table-container \" data-layout=\"default\" style=\"width:inherit\"><div class=\"pm-table-wrapper\"><table data-number-column=\"false\"><colgroup><col style=\"width:130px\"/><col style=\"width:134px\"/><col style=\"width:312px\"/></colgroup><tbody><tr><th rowspan=\"1\" colSpan=\"1\" data-colwidth=\"154\"><p data-renderer-start-pos=\"4077\"><strong>In this product</strong></p></th><th rowspan=\"1\" colSpan=\"1\" data-colwidth=\"158\"><p data-renderer-start-pos=\"4096\"><strong>Default groups</strong></p></th><th rowspan=\"1\" colSpan=\"1\" data-colwidth=\"368\"><p data-renderer-start-pos=\"4114\"><strong>Default permissions</strong></p></th></tr><tr><td rowspan=\"2\" colSpan=\"1\" data-colwidth=\"154\"><p data-renderer-start-pos=\"4139\">Org-wide groups</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"158\"><p data-renderer-start-pos=\"4158\">org-admins (in your organization, this group may be called site-admins)</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"368\"><p data-renderer-start-pos=\"4233\">Contains users who manage all your sites and the organization. The following default permissions are available for:</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"4350\">All permissions assigned to the 'administrators' group for the products you have.</p></li><li><p data-renderer-start-pos=\"4435\">Access to user management (ability to create new users, assign users to groups, grant product access, etc.).</p></li><li><p data-renderer-start-pos=\"4547\">Access to billing information.</p></li><li><p data-renderer-start-pos=\"4581\">Access to all organization-level settings.</p></li><li><p data-renderer-start-pos=\"4627\">Access to all site level settings.</p></li><li><p data-renderer-start-pos=\"4665\">Access to all the products in the site.</p></li></ul><p data-renderer-start-pos=\"4710\">Users with these permissions are considered organization administrators for documentation and support purposes. </p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"158\"><p data-renderer-start-pos=\"4828\"><product-name>-user-access-admin-<sitename></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"368\"><p data-renderer-start-pos=\"4875\">Assigns members the ‘user access admin’ role, which allows users to manage access to the product they admin. Each product has their own group, so you may have multiple user access admin groups. </p><p data-renderer-start-pos=\"5071\">This group does not grant product access and members of this group won’t count towards your bill (unless the user holds another billable role). </p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"154\"><p data-renderer-start-pos=\"5221\">Jira</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"158\"><p data-renderer-start-pos=\"5229\">jira-users-<site-name></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"368\"><p data-renderer-start-pos=\"5255\">Grants access to the Jira under <site-name>.</p><p data-renderer-start-pos=\"5301\">Assigns all members the ‘users’ project role, which allows members to see all project issues (unless protected by a <span><a href=\"https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">security level</a></span>) and create new issues.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"154\"><p data-renderer-start-pos=\"5448\">Jira Software</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"158\"><p data-renderer-start-pos=\"5465\">jira-software-users-<site-name></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"368\"><p data-renderer-start-pos=\"5500\">Grants access to the Jira Software product under <site-name>.</p><p data-renderer-start-pos=\"5563\">Assigns all members the 'users' project role, which allows members to see all project issues (unless protected by a <span><a href=\"https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">security level</a></span>) and create new issues.</p></td></tr><tr><td rowspan=\"2\" colSpan=\"1\" data-colwidth=\"154\"><p data-renderer-start-pos=\"5710\">Jira Service Management</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"158\"><p data-renderer-start-pos=\"5737\">jira-servicemanagement-users-<sitename></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"368\"><p data-renderer-start-pos=\"5780\">Manages license allocation for Jira Service Management.</p><p data-renderer-start-pos=\"5837\">Members of this group count towards the Jira Service Management license.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"158\"><p data-renderer-start-pos=\"5915\">jira-servicemanagement-customers-<sitename></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"368\"><p data-renderer-start-pos=\"5962\">Members of this group can visit your help center, submit help requests, and view articles under <site name>.</p><p data-renderer-start-pos=\"6072\">It does not allow members to access Jira Service Management as an agent. Members of this group won’t count towards your bill (unless the user holds another billable role). </p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"154\"><p data-renderer-start-pos=\"6250\">Jira Work Management</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"158\"><p data-renderer-start-pos=\"6274\">jira-workmgmt-users-<sitename></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"368\"><p data-renderer-start-pos=\"6308\">Grants access to the Jira Work Management product under <site-name>.</p><p data-renderer-start-pos=\"6378\">Assigns all members the ‘users’ project role, which allows members to see all project issues (unless protected by a <span><a href=\"https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">security level</a></span>) and create new issues.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"154\"><p data-renderer-start-pos=\"6525\">Jira Administration</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"158\"><p data-renderer-start-pos=\"6548\">jira-admins-<sitename></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"368\"><p data-renderer-start-pos=\"6574\">The default permissions granted to this group depend on the products you have. For example, if you have Jira products only, the group permissions will include only the Jira product permissions.</p><p data-renderer-start-pos=\"6769\">In Jira products:</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"6788\">The ‘Jira Administrators’ <span><a href=\"https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">global permissions</a></span>.</p></li><li><p data-renderer-start-pos=\"6820\">A member of the ‘administrators’ project role, which allows members to edit project versions and manage project content (delete issues, comments, and manage watchers).</p></li></ul></td></tr><tr><td rowspan=\"3\" colSpan=\"1\" data-colwidth=\"154\"><p data-renderer-start-pos=\"6997\">Confluence</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"158\"><p data-renderer-start-pos=\"7011\">confluence-users-<sitename></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"368\"><p data-renderer-start-pos=\"7042\">Assigns the <span><a href=\"https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">global permission</a></span> to create and view Confluence content for the project, and create personal and global spaces.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"158\"><p data-renderer-start-pos=\"7155\">confluence-admins-<sitename></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"368\"><p data-renderer-start-pos=\"7187\">This group has the 'Confluence administrator' <span><a href=\"https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">global permission</a></span>.</p><p data-renderer-start-pos=\"7237\">Confluence admins are granted the ‘confluence-users’ default permissions.</p><div style=\"background:#DEEBFF\" class=\"ak-editor-panel\" data-panel-type=\"info\"><span style=\"color:#0052CC\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel info\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><path d=\"M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z\" fill=\"currentColor\" fill-rule=\"evenodd\"/></svg></span></span><div class=\"ak-editor-panel__content\"><p data-renderer-start-pos=\"7312\">Users in the 'administrators' group have product access to Jira family of products, and therefore, require a Jira family license. If you have users in the 'administrators' group that you don't need/want to take up a Jira family license, you can create a new group, such as 'confluence-admins,' that you can use for admins that don't require a Jira family license.</p></div></div></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"158\"><p data-renderer-start-pos=\"7683\">confluence-guests-<sitename></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"368\"><p data-renderer-start-pos=\"7715\">Gives access to view Confluence pages under <site name>.</p><p data-renderer-start-pos=\"7773\">Assigns all members the ‘guest’ role, which gives users limited access to one space at a time (assigned by an admin). <span><a href=\"https://support.atlassian.com/confluence-cloud/docs/what-can-guests-see-and-do-on-confluence/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">What can guests see and do in Confluence?</a></span></p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"154\"><p data-renderer-start-pos=\"7898\">Opsgenie</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"158\"><p data-renderer-start-pos=\"7910\">opsgenie-users-<sitename></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"368\"><p data-renderer-start-pos=\"7939\">The permission to access the Opsgenie product, which may include creating and editing Opsgenie alerts and schedules.</p></td></tr><tr><td rowspan=\"2\" colSpan=\"1\" data-colwidth=\"154\"><p data-renderer-start-pos=\"8061\">Statuspage</p><p data-renderer-start-pos=\"8073\"> </p><p data-renderer-start-pos=\"8076\"> </p><p data-renderer-start-pos=\"8079\"> </p><p data-renderer-start-pos=\"8082\"> </p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"158\"><p data-renderer-start-pos=\"8087\">statuspage-users-<sitename></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"368\"><p data-renderer-start-pos=\"8118\">The permission to access the Statuspage product and view any pages.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"158\"><p data-renderer-start-pos=\"8191\">statuspage-admins-<sitename></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"368\"><p data-renderer-start-pos=\"8223\">The permission to access the Statuspage product and manage user access to pages.</p></td></tr><tr><td rowspan=\"2\" colSpan=\"1\" data-colwidth=\"154\"><p data-renderer-start-pos=\"8309\">Trello</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"158\"><p data-renderer-start-pos=\"8319\">trello-users-<enterprise_name></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"368\"><p data-renderer-start-pos=\"8353\">The permission to access the Trello product and view the <span><a href=\"https://support.atlassian.com/trello/docs/manage-your-default-workspace/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">default workspace</a></span>.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"158\"><p data-renderer-start-pos=\"8418\">trello-admins-<enterprise_name></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"368\"><p data-renderer-start-pos=\"8453\">The permission to access the Trello product and manage user access to workspaces.</p></td></tr><tr><td rowspan=\"3\" colSpan=\"1\" data-colwidth=\"154\"><p data-renderer-start-pos=\"8540\">Bitbucket</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"158\"><p data-renderer-start-pos=\"8553\">bitbucket-users-<enterprise_name></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"368\"><p data-renderer-start-pos=\"8590\">The permission to access the Bitbucket product and view the <span><a href=\"https://support.atlassian.com/trello/docs/manage-your-default-workspace/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">default workspace</a></span>.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"158\"><p data-renderer-start-pos=\"8658\">bitbucket-admins-<enterprise_name></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"368\"><p data-renderer-start-pos=\"8696\">The permission to access the Bitbucket product and manage user access to workspaces.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"158\"><p data-renderer-start-pos=\"8786\">bitbucket-user-access-admins<enterprise_name></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"368\"><p data-renderer-start-pos=\"8835\">The permission to view users in the Bitbucket product and configure user access settings.</p></td></tr><tr><td rowspan=\"2\" colSpan=\"1\" data-colwidth=\"154\"><p data-renderer-start-pos=\"8930\"><span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Guard Detect</span></span></span></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"158\"><p data-renderer-start-pos=\"8935\"><span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>guard-detect-</span></span></span>users-<sitename></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"368\"><p data-renderer-start-pos=\"8956\">This group is not currently in use and grants no permissions to use <span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Guard Detect</span></span></span>.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"158\"><p data-renderer-start-pos=\"9032\"><span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>guard-detect-</span></span></span>admins-<sitename></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"368\"><p data-renderer-start-pos=\"9054\">The permission to use <span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Guard Detect</span></span></span> which includes the ability to view user activity and content scanning alerts and actor profile information related to those alerts. </p><p data-renderer-start-pos=\"9212\">Note: Although the group name includes a sitename, <span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Guard Detect</span></span></span> generates alerts for Atlassian Administration and all eligible products in your instance, not just the products in the site that <span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Guard Detect</span></span></span> is attached to.</p></td></tr></tbody></table></div></div><p data-renderer-start-pos=\"9419\"> </p><h3 id=\"For-products-created-before-August-2021\">For products created before August 2021</h3><div class=\"pm-table-container \" data-layout=\"default\" style=\"width:inherit\"><div class=\"pm-table-wrapper\"><table data-number-column=\"false\"><colgroup><col style=\"width:132px\"/><col style=\"width:130px\"/><col style=\"width:315px\"/></colgroup><tbody><tr><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-neutral, #F4F5F7)\" data-colwidth=\"156\"><p data-renderer-start-pos=\"9462\"><strong>In this product</strong></p></th><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-neutral, #F4F5F7)\" data-colwidth=\"153\"><p data-renderer-start-pos=\"9481\"><strong>Default groups</strong></p></th><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-neutral, #F4F5F7)\" data-colwidth=\"371\"><p data-renderer-start-pos=\"9499\"><strong>Default permissions</strong></p></th></tr><tr><td rowspan=\"2\" colSpan=\"1\" data-colwidth=\"156\"><p data-renderer-start-pos=\"9524\">Site-wide groups</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"153\"><p data-renderer-start-pos=\"9544\">users</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"371\"><p data-renderer-start-pos=\"9553\">For instances created <strong>before February 2014</strong>, this was the default group that new users were added to. In instances created <em>after</em> that date, all new users will be added to the '[product]-users' group for the product(s) they have access to instead of the 'users' group.</p><p data-renderer-start-pos=\"9821\">The default permissions granted to this group depend on the products you have in your service (for example, if you have Jira products only, the group permissions will include only the Jira product permissions).</p><p data-renderer-start-pos=\"10033\">In Jira products:</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"10052\">the 'Jira Users' and 'Bulk Change' <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/\" title=\"https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/\">global permissions</a>.</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"10108\">'Jira Users' allows users to log in to Jira</p></li><li><p data-renderer-start-pos=\"10155\">'Bulk Change' allows users to bulk edit issues.</p></li></ul></li><li><p data-renderer-start-pos=\"10210\">a member of the 'users' project role, which allows members to see all project issues (unless protected by a <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/\" title=\"https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/\">security level</a> or a custom project permission scheme) and create new issues.</p></li></ul><p data-renderer-start-pos=\"10400\">In Confluence:</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"10416\">the <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-permissions/\" title=\"https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-permissions/\">permission</a> to create and view Confluence content for the project, create personal and global spaces</p></li></ul></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"153\"><p data-renderer-start-pos=\"10529\">jira-developers</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"371\"><p data-renderer-start-pos=\"10548\">In Jira products:</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"10567\">the 'Browse Users', 'Create Shared Filter' and 'Manage Group Filter Subscriptions' <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/\" title=\"https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/\">global permissions</a> in Jira.</p></li><li><p data-renderer-start-pos=\"10681\">a member of the <strong>'</strong>Developers<strong>'</strong> project role, which allows members to edit, move, assign, be assigned, link, work on, resolve and close issues.</p></li></ul><p data-renderer-start-pos=\"10827\">Typically, you add users who work on issues to this group. You can add users to this group from the <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/user-management/docs/invite-a-user/\" title=\"https://support.atlassian.com/user-management/docs/invite-a-user/\">Users</a> page.</p><p data-renderer-start-pos=\"10940\">This group is named 'developers' in Jira instances created earlier than February 2014.</p></td></tr><tr><td rowspan=\"3\" colSpan=\"1\" data-colwidth=\"156\"><p data-renderer-start-pos=\"11032\"> </p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"153\"><p data-renderer-start-pos=\"11037\">administrators</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"371\"><p data-renderer-start-pos=\"11055\">The default permissions granted to this group depend on the products you have (for example, if you have Jira products only, the group permissions will include only the Jira product permissions).</p><p data-renderer-start-pos=\"11251\">In Jira products:</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"11270\">the 'Jira Administrators' <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/\" title=\"https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/\">global permissions</a>.</p></li><li><p data-renderer-start-pos=\"11319\">a member of the 'Administrators' project role, which allows members to edit project versions and manage project content (delete issues, comments, manage watchers).</p></li></ul><p data-renderer-start-pos=\"11488\">In Confluence:</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"11504\">the 'Confluence Administrator' <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/\" title=\"https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/\">global permissions</a></p></li></ul><div style=\"background:#DEEBFF\" class=\"ak-editor-panel\" data-panel-type=\"info\"><span style=\"color:#0052CC\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel info\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><path d=\"M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z\" fill=\"currentColor\" fill-rule=\"evenodd\"/></svg></span></span><div class=\"ak-editor-panel__content\"><p data-renderer-start-pos=\"11559\">Users in the 'administrators' group have product access to Jira products, and therefore, require a Jira license. If you have users in the 'administrators' group that you don't need/want to take up a Jira license, you can create a new group, such as 'confluence-admins,' that you can use for admins that don't require a Jira license.</p></div></div></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"153\"><p data-renderer-start-pos=\"11899\">trusted-users-<id></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"371\"><p data-renderer-start-pos=\"11921\">The users in this group have the <strong>Trusted</strong> role.</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"11969\">In Jira products:</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"11988\">the 'Jira Administrators' <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/\" title=\"https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/\">global permissions</a>.</p></li><li><p data-renderer-start-pos=\"12037\">a member of the 'Administrators' project role, which allows members to edit project versions and manage project content (delete issues, comments, manage watchers).</p></li></ul></li><li><p data-renderer-start-pos=\"12208\">In Confluence:</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"12224\">the 'Confluence Administrator' <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/\" title=\"https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/\">global permissions</a>.</p></li></ul></li><li><p data-renderer-start-pos=\"12282\">product user permissions.</p></li><li><p data-renderer-start-pos=\"12311\">the ability to invite users.</p></li></ul><div style=\"background:#DEEBFF\" class=\"ak-editor-panel\" data-panel-type=\"info\"><span style=\"color:#0052CC\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel info\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><path d=\"M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z\" fill=\"currentColor\" fill-rule=\"evenodd\"/></svg></span></span><div class=\"ak-editor-panel__content\"><p data-renderer-start-pos=\"12345\">This group is not visible on the Groups page of your site. Users get added to this group when you set their role via the <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/user-management/docs/invite-a-user/\" title=\"https://support.atlassian.com/user-management/docs/invite-a-user/\">Role selector on the Invite users page</a> or the user details page. This group is visible from the Jira and Confluence global permissions.</p></div></div></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"153\"><p data-renderer-start-pos=\"12609\">site-admins</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"371\"><p data-renderer-start-pos=\"12624\">Site-admins are the users who manage a site. The following permissions are currently available to site-admins:</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"12736\">All permissions assigned to the 'administrators' group for the product(s) you have</p></li><li><p data-renderer-start-pos=\"12822\">Access to user management (ability to create new users, assign users to groups, grant product access, etc.)</p></li><li><p data-renderer-start-pos=\"12933\">Access to billing information.</p></li></ul><p data-renderer-start-pos=\"12969\">Users with this permission are considered site administrators for documentation and Support purposes, and they have access to all the products in the site</p></td></tr><tr><td rowspan=\"2\" colSpan=\"1\" data-colwidth=\"156\"><p data-renderer-start-pos=\"13129\">Jira products</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"153\"><p data-renderer-start-pos=\"13146\">jira-users</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"371\"><p data-renderer-start-pos=\"13160\">The 'Jira Users' and 'Bulk Change' <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/\" title=\"https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/\">global permissions</a>.</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"13216\">'Jira Users' allows users to log in to Jira</p></li><li><p data-renderer-start-pos=\"13263\">'Bulk Change' allows users to bulk edit issues.</p></li></ul><p data-renderer-start-pos=\"13316\">A member of the 'Users' project role, which allows members to see all project issues (unless protected by a <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/\" title=\"https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/\">security level</a>) and create new issues.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"153\"><p data-renderer-start-pos=\"13468\">jira-administrators</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"371\"><p data-renderer-start-pos=\"13491\">The same default permissions assigned to the 'administrators' group, for only Jira family of products.</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"13595\">the 'Jira Administrators' <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions\" title=\"https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions\">global permissions</a>.</p></li><li><p data-renderer-start-pos=\"13644\">a member of the 'Administrators' project role, which allows members to edit project versions and manage project content (delete issues, comments, manage watchers).</p></li></ul></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"156\"><p data-renderer-start-pos=\"13817\">Jira Software</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"153\"><p data-renderer-start-pos=\"13834\">jira-software-users</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"371\"><p data-renderer-start-pos=\"13857\">A member of the 'Users' project role, which allows members to see all project issues (unless protected by a <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/\" title=\"https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/\">security level</a>) and create new issues.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"156\"><p data-renderer-start-pos=\"14009\">Jira Service Management</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"153\"><p data-renderer-start-pos=\"14036\">service-desk-agents</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"371\"><p data-renderer-start-pos=\"14059\">Jira Service Management uses this group to manage license allocation. Users in this group count towards the Jira Service Management license.</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"14201\">the 'Jira Service Desk agent access' <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/\" title=\"https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/\">global permission</a></p></li></ul></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"156\"><p data-renderer-start-pos=\"14265\">Confluence</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"153\"><p data-renderer-start-pos=\"14279\">confluence-users</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"371\"><p data-renderer-start-pos=\"14299\">The <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-permissions/\" title=\"https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-permissions/\">permission</a> to create and view Confluence content for the project, create personal and global spaces</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"156\"><p data-renderer-start-pos=\"14408\">Opsgenie</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"153\"><p data-renderer-start-pos=\"14420\">opsgenie-users</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"371\"><p data-renderer-start-pos=\"14438\">The permission to access the Opsgenie product, which may include creating and editing Opsgenie alerts and schedules.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"156\"><p data-renderer-start-pos=\"14560\">Trello</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"153\"><p data-renderer-start-pos=\"14570\">trello-users-<enterprise_name></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"371\"><p data-renderer-start-pos=\"14604\">The permission to access the Trello product and view the <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/trello/docs/manage-your-default-workspace/\" title=\"https://support.atlassian.com/trello/docs/manage-your-default-workspace/\">default workspace</a>.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"156\"><p data-renderer-start-pos=\"14685\"> </p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"153\"><p data-renderer-start-pos=\"14690\">trello-users-<enterprise_name></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"371\"><p data-renderer-start-pos=\"14724\">The permission to access the Trello product and manage user access to workspaces.</p><p data-renderer-start-pos=\"14807\">Learn about <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/trello/docs/enterprise-admin-dashboard/\" title=\"https://support.atlassian.com/trello/docs/enterprise-admin-dashboard/\">Trello Enterprise names</a></p></td></tr><tr><td rowspan=\"2\" colSpan=\"1\" data-colwidth=\"156\"><p data-renderer-start-pos=\"14848\">Statuspage</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"153\"><p data-renderer-start-pos=\"14862\">statuspage-users</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"371\"><p data-renderer-start-pos=\"14882\">The permission to access the Statuspage product and view any pages.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"153\"><p data-renderer-start-pos=\"14955\">statuspage-adminstrators</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"371\"><p data-renderer-start-pos=\"14983\">The permission to access the Statuspage product and manage user access to pages.</p></td></tr></tbody></table></div></div><h2 id=\"The-system-administrators-group\">The system-administrators group</h2><p data-renderer-start-pos=\"15104\">There's a default group <span class=\"code\">system-administrators</span> used by Atlassian Support staff. You can't edit this group or add users to this group.</p><p data-renderer-start-pos=\"15238\">The 'sysadmin' user from this group can log in to your site to provide support to you and to perform certain system maintenance tasks. This user automatically has full product access but does not count towards your license limit, no matter which groups it is added to.</p><p data-renderer-start-pos=\"15508\">The account is only used by Atlassian. You may notice logins by this user even without having raised a support request. 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class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Manage your organization’s Atlassian accounts</p></div></header><p class="cards__body margin-top-small">Gain control over your employee's Atlassian accounts.</p></div></a></article></li><li data-testid="card_item" class="cards__item cards__item--third-width documentation-card"><article><a href="/user-management/docs/manage-product-users/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Manage product users</p></div></header><p class="cards__body margin-top-small">Administer users who access your products, whether or not you can manage their accounts.</p></div></a></article></li><li data-testid="card_item" class="cards__item cards__item--third-width documentation-card"><article><a href="/user-management/docs/manage-role-and-product-permissions/" data-testid="atlas_link" 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data-testid="atlas_link"><span>Atlassian.com</span></a></li></ul></div></div></div></div></div><div class="main-content-container flex-container margin-top-medium"><aside class=""><div class="pagetree-expander" data-testid="pagetree-expander" role="button" tabindex="0" aria-label="open page tree"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M7 7h10a1 1 0 0 1 0 2H7a1 1 0 1 1 0-2zm0 4h10a1 1 0 0 1 0 2H7a1 1 0 0 1 0-2zm0 4h5a1 1 0 0 1 0 2H7a1 1 0 0 1 0-2z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><div class="pagetree pagetree--hidden" data-testid="pagetree"><div class="pagetree__inner"><div class="pagetree__context"><div data-testid="pagetree-back-arrow" class="pagetree__back-arrow" role="button" aria-label="close page tree" tabindex="0"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M8.414 11.5H18a1 1 0 0 1 0 2H8.414l3.793 3.793a1 1 0 0 1-1.414 1.414l-5.5-5.5a1 1 0 0 1 0-1.414l5.5-5.5a1 1 0 0 1 1.414 1.414L8.414 11.5z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><img class="pagetree__icon" alt="User management" height="40" width="40"/><div><a href="/user-management/resources/" class="pagetree__title" data-testid="pagetree-title" data-event-container="pagetree" data-event-component="pagetreeTitle" data-track-event="clicked">User management</a><p class="pagetree__subhead">Documentation</p></div></div><ul class="pagetree__list pagetree__list--root"><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-your-organizations-atlassian-accounts/" data-testid="atlas_link">Manage your organization’s Atlassian accounts</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/verify-a-domain-to-manage-accounts/" data-testid="atlas_link">Verify a domain to manage accounts</a></li><li class="pagetree__item "><a href="/user-management/docs/what-are-managed-accounts/" data-testid="atlas_link">What are managed accounts?</a></li><li class="pagetree__item "><a href="/user-management/docs/resend-a-verification-email-to-a-managed-account/" data-testid="atlas_link">Resend a verification email to a managed account</a></li><li class="pagetree__item "><a href="/user-management/docs/make-changes-to-a-managed-user-account/" data-testid="atlas_link">Make changes to a managed user account</a></li><li class="pagetree__item "><a href="/user-management/docs/deactivate-a-managed-account/" data-testid="atlas_link">Deactivate a managed account</a></li><li class="pagetree__item "><a href="/user-management/docs/delete-a-managed-account/" data-testid="atlas_link">Delete a managed account</a></li><li class="pagetree__item "><a href="/user-management/docs/make-atlassians-global-account-model-work-for-you/" data-testid="atlas_link">Make Atlassian's global account model work for you</a></li></ul></li><li class="pagetree__item pagetree__item--current-child-list"><div data-testid="pagetree-item-expander" class="pagetree__expander pagetree__expander--expanded" role="button" tabindex="0" aria-expanded="true" aria-label="collapse page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-product-users/" data-testid="atlas_link">Manage product users</a><ul class="pagetree__list false"><li class="pagetree__item "><a href="/user-management/docs/invite-a-user/" data-testid="atlas_link">Invite a user</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-an-individual-users-profile/" data-testid="atlas_link">Manage an individual user's profile</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/remove-or-suspend-a-user/" data-testid="atlas_link">Remove user or suspend their access</a></li><li class="pagetree__item "><a href="/user-management/docs/log-in-as-another-user/" data-testid="atlas_link">Log in as another user</a></li><li class="pagetree__item "><a href="/user-management/docs/update-roles-and-properties-for-jira-users/" data-testid="atlas_link">Update roles and properties for Jira users</a></li></ul></li><li class="pagetree__item pagetree__item--current-child-list"><div data-testid="pagetree-item-expander" class="pagetree__expander pagetree__expander--expanded" role="button" tabindex="0" aria-expanded="true" aria-label="collapse page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-groups/" data-testid="atlas_link">Manage groups</a><ul class="pagetree__list false"><li class="pagetree__item "><a href="/user-management/docs/create-groups/" data-testid="atlas_link">Create groups</a></li><li class="pagetree__item "><a href="/user-management/docs/edit-a-group/" data-testid="atlas_link">Edit a group</a></li><li class="pagetree__item "><a href="/user-management/docs/delete-a-group/" data-testid="atlas_link">Delete a group</a></li><li class="pagetree__item pagetree__item--current-item"><div data-testid="pagetree-item-expander" class="pagetree__expander pagetree__expander--expanded pagetree__expander--current" role="button" tabindex="-1" aria-expanded="true" aria-label=""><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><circle cx="12" cy="12" r="5" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/default-groups-and-permissions/" data-testid="atlas_link">Default groups and permissions</a></li><li class="pagetree__item "><a href="/user-management/docs/troubleshoot-issues-related-to-managing-groups/" data-testid="atlas_link">Troubleshoot issues related to managing groups</a></li></ul></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-role-and-product-permissions/" data-testid="atlas_link">Manage role and product permissions</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/control-how-users-get-access-to-products/" data-testid="atlas_link">Control how users get access to products</a></li><li class="pagetree__item "><a href="/user-management/docs/give-users-admin-permissions/" data-testid="atlas_link">Give users admin permissions</a></li><li class="pagetree__item "><a href="/user-management/docs/approve-or-deny-product-access-requests/" data-testid="atlas_link">Approve or deny product access requests</a></li><li class="pagetree__item "><a href="/user-management/docs/give-users-access-to-products/" data-testid="atlas_link">Give users access to products</a></li><li class="pagetree__item "><a href="/user-management/docs/how-does-product-access-work/" data-testid="atlas_link">How does product access work?</a></li><li class="pagetree__item "><a href="/user-management/docs/remove-product-access-for-users/" data-testid="atlas_link">Remove product access for users</a></li><li class="pagetree__item "><a href="/user-management/docs/disable-automatic-domain-enabled-access-to-your-instance/" data-testid="atlas_link">Disable automatic domain-enabled access to your instance</a></li><li class="pagetree__item "><a href="/user-management/docs/remove-admin-permissions-from-users/" data-testid="atlas_link">Remove admin permissions from users</a></li><li class="pagetree__item "><a href="/user-management/docs/what-are-the-different-types-of-admin-roles/" data-testid="atlas_link">What are the different types of admin roles?</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-accounts-for-jira-service-management-customers/" data-testid="atlas_link">Manage Jira Service Management customer accounts</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/manage-jira-service-management-customer-accounts/" data-testid="atlas_link">What different account types can customers have?</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-accounts-for-portal-only-customers/" data-testid="atlas_link">Manage accounts for portal-only customers</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/change-password-for-portal-only-customers/" data-testid="atlas_link">Change password for portal-only customers</a></li><li class="pagetree__item "><a href="/user-management/docs/migrate-a-portal-only-customer-to-atlassian-account/" data-testid="atlas_link">Migrate a portal-only customer to Atlassian account</a></li><li class="pagetree__item "><a href="/user-management/docs/edit-name-for-portal-only-customers/" data-testid="atlas_link">Edit name for portal-only customers</a></li><li class="pagetree__item "><a href="/user-management/docs/revoke-access-for-portal-only-customers/" data-testid="atlas_link">Revoke access for portal-only customers</a></li><li class="pagetree__item "><a href="/user-management/docs/delete-portal-only-customers/" data-testid="atlas_link">Delete portal-only customers</a></li></ul></li></ul></li></ul></div></div></aside><main class="topic__container"><div class="topic__sub-header" data-testid="topic_sub_header"><div class="breadcrumbs-wrapper" data-testid="breadcrumbs"><div class="BreadcrumbsContainer-tgj96-0 eiYreW"><div 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href="/user-management/docs/manage-groups/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">Manage groups</span></span></a></div></div></div></div><article class="topic__inner-container margin-top-medium" id="maincontent"><div class="title margin-bottom-medium"><h1>Default groups and permissions</h1></div><div class="topic__body"><div><div class='adf__content'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div style='position:absolute;height:0;width:100%'><object data='about:blank' type='text/html' style='position:absolute;height:0;width:100%' aria-hidden='true' tabindex='-1'></object></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><p data-renderer-start-pos='0'><strong>Which user management experience do you have? </strong></p><p data-renderer-start-pos='48'>To check, go to your organization at <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a> and select <strong>Directory</strong>. If the <strong>Users</strong> and <strong>Groups</strong> lists are found here, then you are using the centralized<strong> </strong>user management. <a class='sc-eIHaNI fVLHZh' href='https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592' title='https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592'>Learn more about the centralized user management</a> </p></div></div></div></div></div></div><p data-renderer-start-pos='1'><em>We’ll note these changes in the support documentation below</em>.</p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><tbody><tr><td rowspan='1' colSpan='1'><p data-renderer-start-pos='0'><strong>Original </strong></p></td><td rowspan='1' colSpan='1'><p data-renderer-start-pos='13'><strong>Centralized </strong></p></td></tr><tr><td rowspan='1' colSpan='1'><p data-renderer-start-pos='31'>As a site administrator or organization admin, <strong>Users</strong> is found under <strong>Product site</strong>. </p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/7AevASHr0yJp0LZaXGBoxP/050831dc5ca1e93f856af1d68d33626c/old-user-management-experience_resized.png' alt='Original user management png'></div></div></div></td><td rowspan='1' colSpan='1'><p data-renderer-start-pos='118'>As an organization admin, <strong>Users</strong> is found under <strong>Directory </strong>tab.</p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/3ZO4fm5kzHU2GqRPapsy4A/ccb8ac39f53f83d7dcfddbaeb70cedf7/New-user-management_resized.png' alt='Centralized user management png'></div></div></div></td></tr></tbody></table></div></div><p data-renderer-start-pos='188'> </p></div></div></div></div></div></div><p data-renderer-start-pos='64'>Users are automatically placed in default groups when you invite them to a cloud product or assign them a product access role. A default group is the main group that manages access to a product. Each product must have at least one default group. It’s possible to have more than one group marked as a default group for a product. </p><p data-renderer-start-pos='395'>When you first create your organization, it comes with all the default groups you need to manage product access. For example, a default group that manages basic access to <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Jira</span></span></span> for the Acme organization (meaning the group assigns its members the <strong>user</strong> role) would be called <span class='code'>Jira-users-acme.com</span><em>. </em>The user role only provides basic permissions needed for someone to log into a product. You can further restrict or expand someone’s permissions (for example, to create Jira projects or view Confluence spaces) from the administration area inside the product.</p><p data-renderer-start-pos='945'>To see the default group for a product:</p><p data-renderer-start-pos='986'><em>These steps are different depending on your user management experience.</em></p><p data-renderer-start-pos='1059'><em>- Centralized user management</em></p><ol class='ak-ol'><li><p data-renderer-start-pos='1090'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos='1095'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Select <strong>Products</strong></span></span></span>.</p></li><li><p data-renderer-start-pos='1101'>Select <strong>Manage product</strong> for the product you want to check the default group for.</p></li><li><p data-renderer-start-pos='1183'>The groups with a tick icon in the <strong>Default group</strong> column are default groups for that product.</p></li></ol><p data-renderer-start-pos='1281'><em>- Original user management</em></p><ol class='ak-ol'><li><p data-renderer-start-pos='1309'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos='1314'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Select <strong>Products</strong></span></span></span>.</p></li><li><p data-renderer-start-pos='1320'>Select the three dot icon next to the product you want to check the default group for, then select <strong>View Product</strong>.</p></li><li><p data-renderer-start-pos='1436'>The groups with the <strong>Default access group</strong> status label are default groups for that product.</p></li></ol><p data-renderer-start-pos='1532'>To modify a default group:</p><p data-renderer-start-pos='1560'>To make any changes to your default groups you need to have at least one other group marked as default first. This is because we use groups to grant access to products. Each time you assign a role to a user, we automatically add them as a member to the default group (or groups) that grant that role. </p><p data-renderer-start-pos='1863'>To mark a group as default:</p><p data-renderer-start-pos='1892'><em>These steps are different depending on your user management experience.</em></p><p data-renderer-start-pos='1965'><em>- Centralized user management</em></p><ol class='ak-ol'><li><p data-renderer-start-pos='1996'>If you don’t have a group yet, first <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/create-groups/' title='https://support.atlassian.com/user-management/docs/create-groups/'>create a new group</a>.</p></li><li><p data-renderer-start-pos='2056'>From the <strong>Manage product</strong> screen, select the three dot icon next to the group you want to mark as the default group.</p></li><li><p data-renderer-start-pos='2174'>Select <strong>Update default group setting</strong>.</p></li><li><p data-renderer-start-pos='2214'>Select a role other than <strong>None</strong> to mark the group as the default group that assigns that product role.</p></li><li><p data-renderer-start-pos='2318'>Select <strong>Update</strong> to confirm.</p></li></ol><p data-renderer-start-pos='2349'><em>- Original user management</em></p><ol class='ak-ol'><li><p data-renderer-start-pos='2377'>If you don’t have a group yet, first <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/create-groups/' title='https://support.atlassian.com/user-management/docs/create-groups/'>create a new group</a>.</p></li><li><p data-renderer-start-pos='2437'>From the <strong>View Product</strong> screen, select the three dot icon next to the group you want to mark as the default group.</p></li><li><p data-renderer-start-pos='2553'>Select <strong>Make this group default</strong>.</p></li><li><p data-renderer-start-pos='2588'>Refresh the page and you should see the <strong>Default access group</strong> status label has appeared. </p></li></ol><p data-renderer-start-pos='2682'>You can now modify or remove your existing default group as needed. </p><p data-renderer-start-pos='2752'>To remove a group as default:</p><p data-renderer-start-pos='2783'><em>These steps are different depending on your user management experience.</em></p><p data-renderer-start-pos='2856'><em>- Centralized user management</em></p><ol class='ak-ol'><li><p data-renderer-start-pos='2887'>From the <strong>Manage product</strong> screen, select the three dot icon next to the group you want to remove as the default group.</p></li><li><p data-renderer-start-pos='3007'>Select <strong>Update default group setting</strong>.</p></li><li><p data-renderer-start-pos='3047'>Select <strong>None</strong>.</p></li><li><p data-renderer-start-pos='3063'>Select <strong>Update</strong> to confirm.</p></li></ol><p data-renderer-start-pos='3094'><em>- Original user management</em></p><ol class='ak-ol'><li><p data-renderer-start-pos='3122'>From the <strong>View Product</strong> screen, select the three dot icon next to the group you want to remove as the default group.</p></li><li><p data-renderer-start-pos='3240'>Select <strong>Don’t make this group default.</strong></p></li><li><p data-renderer-start-pos='3281'>Refresh the page and you should see the <strong>Default access group</strong> status label has disappeared. </p></li></ol><p data-renderer-start-pos='3378'>Removing a group as default won’t impact the group or the product access of any group members. </p><h2 id='Understand-the-default-groups-and-permissions-for-each-product'>Understand the default groups and permissions for each product</h2><p data-renderer-start-pos='3539'>Depending on when you created your organization or site, there might be differences in your default groups. </p><div style='background:#FFFAE6' class='ak-editor-panel' data-panel-type='warning'><span style='color:#FF991F' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel warning'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><g fill-rule='evenodd'><path d='M12.938 4.967c-.518-.978-1.36-.974-1.876 0L3.938 18.425c-.518.978-.045 1.771 1.057 1.771h14.01c1.102 0 1.573-.797 1.057-1.771L12.938 4.967z' fill='currentColor'></path><path d='M12 15a1 1 0 0 1-1-1V9a1 1 0 0 1 2 0v5a1 1 0 0 1-1 1m0 3a1 1 0 0 1 0-2 1 1 0 0 1 0 2' fill='inherit'></path></g></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='3649'><strong>Default groups can be modified, so the groups in the following table may be different for your organization</strong></p><p data-renderer-start-pos='3758'>For example, an admin in your organization may have deleted the <em>jira-users-atlassian.com</em> default group that was created when you first set up the organization, and moved all users to <em>jsw-users-atlassian.com, </em>a new group that was created and marked as a default access group. </p></div></div><h3 id='For-products-created-after-August-2021'>For products created after August 2021</h3><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><colgroup><col style='width:130px'><col style='width:134px'><col style='width:312px'></colgroup><tbody><tr><th rowspan='1' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='4077'><strong>In this product</strong></p></th><th rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='4096'><strong>Default groups</strong></p></th><th rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='4114'><strong>Default permissions</strong></p></th></tr><tr><td rowspan='2' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='4139'>Org-wide groups</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='4158'>org-admins (in your organization, this group may be called site-admins)</p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='4233'>Contains users who manage all your sites and the organization. The following default permissions are available for:</p><ul class='ak-ul'><li><p data-renderer-start-pos='4350'>All permissions assigned to the 'administrators' group for the products you have.</p></li><li><p data-renderer-start-pos='4435'>Access to user management (ability to create new users, assign users to groups, grant product access, etc.).</p></li><li><p data-renderer-start-pos='4547'>Access to billing information.</p></li><li><p data-renderer-start-pos='4581'>Access to all organization-level settings.</p></li><li><p data-renderer-start-pos='4627'>Access to all site level settings.</p></li><li><p data-renderer-start-pos='4665'>Access to all the products in the site.</p></li></ul><p data-renderer-start-pos='4710'>Users with these permissions are considered organization administrators for documentation and support purposes. </p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='4828'><product-name>-user-access-admin-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='4875'>Assigns members the ‘user access admin’ role, which allows users to manage access to the product they admin. Each product has their own group, so you may have multiple user access admin groups. </p><p data-renderer-start-pos='5071'>This group does not grant product access and members of this group won’t count towards your bill (unless the user holds another billable role). </p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='5221'>Jira</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='5229'>jira-users-<site-name></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='5255'>Grants access to the Jira under <site-name>.</p><p data-renderer-start-pos='5301'>Assigns all members the ‘users’ project role, which allows members to see all project issues (unless protected by a <span><a href='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>security level</a></span>) and create new issues.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='5448'>Jira Software</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='5465'>jira-software-users-<site-name></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='5500'>Grants access to the Jira Software product under <site-name>.</p><p data-renderer-start-pos='5563'>Assigns all members the 'users' project role, which allows members to see all project issues (unless protected by a <span><a href='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>security level</a></span>) and create new issues.</p></td></tr><tr><td rowspan='2' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='5710'>Jira Service Management</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='5737'>jira-servicemanagement-users-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='5780'>Manages license allocation for Jira Service Management.</p><p data-renderer-start-pos='5837'>Members of this group count towards the Jira Service Management license.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='5915'>jira-servicemanagement-customers-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='5962'>Members of this group can visit your help center, submit help requests, and view articles under <site name>.</p><p data-renderer-start-pos='6072'>It does not allow members to access Jira Service Management as an agent. Members of this group won’t count towards your bill (unless the user holds another billable role). </p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='6250'>Jira Work Management</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='6274'>jira-workmgmt-users-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='6308'>Grants access to the Jira Work Management product under <site-name>.</p><p data-renderer-start-pos='6378'>Assigns all members the ‘users’ project role, which allows members to see all project issues (unless protected by a <span><a href='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>security level</a></span>) and create new issues.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='6525'>Jira Administration</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='6548'>jira-admins-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='6574'>The default permissions granted to this group depend on the products you have. For example, if you have Jira products only, the group permissions will include only the Jira product permissions.</p><p data-renderer-start-pos='6769'>In Jira products:</p><ul class='ak-ul'><li><p data-renderer-start-pos='6788'>The ‘Jira Administrators’ <span><a href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>global permissions</a></span>.</p></li><li><p data-renderer-start-pos='6820'>A member of the ‘administrators’ project role, which allows members to edit project versions and manage project content (delete issues, comments, and manage watchers).</p></li></ul></td></tr><tr><td rowspan='3' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='6997'>Confluence</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='7011'>confluence-users-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='7042'>Assigns the <span><a href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>global permission</a></span> to create and view Confluence content for the project, and create personal and global spaces.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='7155'>confluence-admins-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='7187'>This group has the 'Confluence administrator' <span><a href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>global permission</a></span>.</p><p data-renderer-start-pos='7237'>Confluence admins are granted the ‘confluence-users’ default permissions.</p><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='7312'>Users in the 'administrators' group have product access to Jira family of products, and therefore, require a Jira family license. If you have users in the 'administrators' group that you don't need/want to take up a Jira family license, you can create a new group, such as 'confluence-admins,' that you can use for admins that don't require a Jira family license.</p></div></div></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='7683'>confluence-guests-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='7715'>Gives access to view Confluence pages under <site name>.</p><p data-renderer-start-pos='7773'>Assigns all members the ‘guest’ role, which gives users limited access to one space at a time (assigned by an admin). <span><a href='https://support.atlassian.com/confluence-cloud/docs/what-can-guests-see-and-do-on-confluence/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>What can guests see and do in Confluence?</a></span></p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='7898'>Opsgenie</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='7910'>opsgenie-users-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='7939'>The permission to access the Opsgenie product, which may include creating and editing Opsgenie alerts and schedules.</p></td></tr><tr><td rowspan='2' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='8061'>Statuspage</p><p data-renderer-start-pos='8073'> </p><p data-renderer-start-pos='8076'> </p><p data-renderer-start-pos='8079'> </p><p data-renderer-start-pos='8082'> </p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='8087'>statuspage-users-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='8118'>The permission to access the Statuspage product and view any pages.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='8191'>statuspage-admins-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='8223'>The permission to access the Statuspage product and manage user access to pages.</p></td></tr><tr><td rowspan='2' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='8309'>Trello</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='8319'>trello-users-<enterprise_name></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='8353'>The permission to access the Trello product and view the <span><a href='https://support.atlassian.com/trello/docs/manage-your-default-workspace/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>default workspace</a></span>.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='8418'>trello-admins-<enterprise_name></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='8453'>The permission to access the Trello product and manage user access to workspaces.</p></td></tr><tr><td rowspan='3' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='8540'>Bitbucket</p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='8553'>bitbucket-users-<enterprise_name></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='8590'>The permission to access the Bitbucket product and view the <span><a href='https://support.atlassian.com/trello/docs/manage-your-default-workspace/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>default workspace</a></span>.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='8658'>bitbucket-admins-<enterprise_name></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='8696'>The permission to access the Bitbucket product and manage user access to workspaces.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='8786'>bitbucket-user-access-admins<enterprise_name></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='8835'>The permission to view users in the Bitbucket product and configure user access settings.</p></td></tr><tr><td rowspan='2' colSpan='1' data-colwidth='154'><p data-renderer-start-pos='8930'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Guard Detect</span></span></span></p></td><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='8935'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>guard-detect-</span></span></span>users-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='8956'>This group is not currently in use and grants no permissions to use <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Guard Detect</span></span></span>.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='158'><p data-renderer-start-pos='9032'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>guard-detect-</span></span></span>admins-<sitename></p></td><td rowspan='1' colSpan='1' data-colwidth='368'><p data-renderer-start-pos='9054'>The permission to use <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Guard Detect</span></span></span> which includes the ability to view user activity and content scanning alerts and actor profile information related to those alerts. </p><p data-renderer-start-pos='9212'>Note: Although the group name includes a sitename, <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Guard Detect</span></span></span> generates alerts for Atlassian Administration and all eligible products in your instance, not just the products in the site that <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Guard Detect</span></span></span> is attached to.</p></td></tr></tbody></table></div></div><p data-renderer-start-pos='9419'> </p><h3 id='For-products-created-before-August-2021'>For products created before August 2021</h3><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><colgroup><col style='width:132px'><col style='width:130px'><col style='width:315px'></colgroup><tbody><tr><th rowspan='1' colSpan='1' style='background-color:var(--ds-background-neutral, #F4F5F7)' data-colwidth='156'><p data-renderer-start-pos='9462'><strong>In this product</strong></p></th><th rowspan='1' colSpan='1' style='background-color:var(--ds-background-neutral, #F4F5F7)' data-colwidth='153'><p data-renderer-start-pos='9481'><strong>Default groups</strong></p></th><th rowspan='1' colSpan='1' style='background-color:var(--ds-background-neutral, #F4F5F7)' data-colwidth='371'><p data-renderer-start-pos='9499'><strong>Default permissions</strong></p></th></tr><tr><td rowspan='2' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='9524'>Site-wide groups</p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='9544'>users</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='9553'>For instances created <strong>before February 2014</strong>, this was the default group that new users were added to. In instances created <em>after</em> that date, all new users will be added to the '[product]-users' group for the product(s) they have access to instead of the 'users' group.</p><p data-renderer-start-pos='9821'>The default permissions granted to this group depend on the products you have in your service (for example, if you have Jira products only, the group permissions will include only the Jira product permissions).</p><p data-renderer-start-pos='10033'>In Jira products:</p><ul class='ak-ul'><li><p data-renderer-start-pos='10052'>the 'Jira Users' and 'Bulk Change' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/'>global permissions</a>.</p><ul class='ak-ul'><li><p data-renderer-start-pos='10108'>'Jira Users' allows users to log in to Jira</p></li><li><p data-renderer-start-pos='10155'>'Bulk Change' allows users to bulk edit issues.</p></li></ul></li><li><p data-renderer-start-pos='10210'>a member of the 'users' project role, which allows members to see all project issues (unless protected by a <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/' title='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/'>security level</a> or a custom project permission scheme) and create new issues.</p></li></ul><p data-renderer-start-pos='10400'>In Confluence:</p><ul class='ak-ul'><li><p data-renderer-start-pos='10416'>the <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-permissions/' title='https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-permissions/'>permission</a> to create and view Confluence content for the project, create personal and global spaces</p></li></ul></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='10529'>jira-developers</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='10548'>In Jira products:</p><ul class='ak-ul'><li><p data-renderer-start-pos='10567'>the 'Browse Users', 'Create Shared Filter' and 'Manage Group Filter Subscriptions' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/'>global permissions</a> in Jira.</p></li><li><p data-renderer-start-pos='10681'>a member of the <strong>'</strong>Developers<strong>'</strong> project role, which allows members to edit, move, assign, be assigned, link, work on, resolve and close issues.</p></li></ul><p data-renderer-start-pos='10827'>Typically, you add users who work on issues to this group. You can add users to this group from the <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/invite-a-user/' title='https://support.atlassian.com/user-management/docs/invite-a-user/'>Users</a> page.</p><p data-renderer-start-pos='10940'>This group is named 'developers' in Jira instances created earlier than February 2014.</p></td></tr><tr><td rowspan='3' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='11032'> </p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='11037'>administrators</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='11055'>The default permissions granted to this group depend on the products you have (for example, if you have Jira products only, the group permissions will include only the Jira product permissions).</p><p data-renderer-start-pos='11251'>In Jira products:</p><ul class='ak-ul'><li><p data-renderer-start-pos='11270'>the 'Jira Administrators' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/'>global permissions</a>.</p></li><li><p data-renderer-start-pos='11319'>a member of the 'Administrators' project role, which allows members to edit project versions and manage project content (delete issues, comments, manage watchers).</p></li></ul><p data-renderer-start-pos='11488'>In Confluence:</p><ul class='ak-ul'><li><p data-renderer-start-pos='11504'>the 'Confluence Administrator' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/'>global permissions</a></p></li></ul><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='11559'>Users in the 'administrators' group have product access to Jira products, and therefore, require a Jira license. If you have users in the 'administrators' group that you don't need/want to take up a Jira license, you can create a new group, such as 'confluence-admins,' that you can use for admins that don't require a Jira license.</p></div></div></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='11899'>trusted-users-<id></p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='11921'>The users in this group have the <strong>Trusted</strong> role.</p><ul class='ak-ul'><li><p data-renderer-start-pos='11969'>In Jira products:</p><ul class='ak-ul'><li><p data-renderer-start-pos='11988'>the 'Jira Administrators' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/'>global permissions</a>.</p></li><li><p data-renderer-start-pos='12037'>a member of the 'Administrators' project role, which allows members to edit project versions and manage project content (delete issues, comments, manage watchers).</p></li></ul></li><li><p data-renderer-start-pos='12208'>In Confluence:</p><ul class='ak-ul'><li><p data-renderer-start-pos='12224'>the 'Confluence Administrator' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/'>global permissions</a>.</p></li></ul></li><li><p data-renderer-start-pos='12282'>product user permissions.</p></li><li><p data-renderer-start-pos='12311'>the ability to invite users.</p></li></ul><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='12345'>This group is not visible on the Groups page of your site. Users get added to this group when you set their role via the <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/invite-a-user/' title='https://support.atlassian.com/user-management/docs/invite-a-user/'>Role selector on the Invite users page</a> or the user details page. This group is visible from the Jira and Confluence global permissions.</p></div></div></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='12609'>site-admins</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='12624'>Site-admins are the users who manage a site. The following permissions are currently available to site-admins:</p><ul class='ak-ul'><li><p data-renderer-start-pos='12736'>All permissions assigned to the 'administrators' group for the product(s) you have</p></li><li><p data-renderer-start-pos='12822'>Access to user management (ability to create new users, assign users to groups, grant product access, etc.)</p></li><li><p data-renderer-start-pos='12933'>Access to billing information.</p></li></ul><p data-renderer-start-pos='12969'>Users with this permission are considered site administrators for documentation and Support purposes, and they have access to all the products in the site</p></td></tr><tr><td rowspan='2' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='13129'>Jira products</p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='13146'>jira-users</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='13160'>The 'Jira Users' and 'Bulk Change' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/'>global permissions</a>.</p><ul class='ak-ul'><li><p data-renderer-start-pos='13216'>'Jira Users' allows users to log in to Jira</p></li><li><p data-renderer-start-pos='13263'>'Bulk Change' allows users to bulk edit issues.</p></li></ul><p data-renderer-start-pos='13316'>A member of the 'Users' project role, which allows members to see all project issues (unless protected by a <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/' title='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/'>security level</a>) and create new issues.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='13468'>jira-administrators</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='13491'>The same default permissions assigned to the 'administrators' group, for only Jira family of products.</p><ul class='ak-ul'><li><p data-renderer-start-pos='13595'>the 'Jira Administrators' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions'>global permissions</a>.</p></li><li><p data-renderer-start-pos='13644'>a member of the 'Administrators' project role, which allows members to edit project versions and manage project content (delete issues, comments, manage watchers).</p></li></ul></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='13817'>Jira Software</p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='13834'>jira-software-users</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='13857'>A member of the 'Users' project role, which allows members to see all project issues (unless protected by a <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/' title='https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/'>security level</a>) and create new issues.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='14009'>Jira Service Management</p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='14036'>service-desk-agents</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='14059'>Jira Service Management uses this group to manage license allocation. Users in this group count towards the Jira Service Management license.</p><ul class='ak-ul'><li><p data-renderer-start-pos='14201'>the 'Jira Service Desk agent access' <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/' title='https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/'>global permission</a></p></li></ul></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='14265'>Confluence</p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='14279'>confluence-users</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='14299'>The <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-permissions/' title='https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-permissions/'>permission</a> to create and view Confluence content for the project, create personal and global spaces</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='14408'>Opsgenie</p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='14420'>opsgenie-users</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='14438'>The permission to access the Opsgenie product, which may include creating and editing Opsgenie alerts and schedules.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='14560'>Trello</p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='14570'>trello-users-<enterprise_name></p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='14604'>The permission to access the Trello product and view the <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/trello/docs/manage-your-default-workspace/' title='https://support.atlassian.com/trello/docs/manage-your-default-workspace/'>default workspace</a>.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='14685'> </p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='14690'>trello-users-<enterprise_name></p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='14724'>The permission to access the Trello product and manage user access to workspaces.</p><p data-renderer-start-pos='14807'>Learn about <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/trello/docs/enterprise-admin-dashboard/' title='https://support.atlassian.com/trello/docs/enterprise-admin-dashboard/'>Trello Enterprise names</a></p></td></tr><tr><td rowspan='2' colSpan='1' data-colwidth='156'><p data-renderer-start-pos='14848'>Statuspage</p></td><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='14862'>statuspage-users</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='14882'>The permission to access the Statuspage product and view any pages.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='153'><p data-renderer-start-pos='14955'>statuspage-adminstrators</p></td><td rowspan='1' colSpan='1' data-colwidth='371'><p data-renderer-start-pos='14983'>The permission to access the Statuspage product and manage user access to pages.</p></td></tr></tbody></table></div></div><h2 id='The-system-administrators-group'>The system-administrators group</h2><p data-renderer-start-pos='15104'>There's a default group <span class='code'>system-administrators</span> used by Atlassian Support staff. You can't edit this group or add users to this group.</p><p data-renderer-start-pos='15238'>The 'sysadmin' user from this group can log in to your site to provide support to you and to perform certain system maintenance tasks. This user automatically has full product access but does not count towards your license limit, no matter which groups it is added to.</p><p data-renderer-start-pos='15508'>The account is only used by Atlassian. You may notice logins by this user even without having raised a support request. 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