Approach & Team Structure | GSA - IT Modernization Centers of Excellence

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expertise to agencies that are modernizing their IT and related operations.</p> <p>We speed deliver complex, interdependent IT, data, and customer challenges through accelerated acquisition, discovery, and implementation, managing the triple partnership — Partner agency x GSA x trusted industry partners. The CoE has teams focused on six functional areas:</p> <ul> <li>Artificial Intelligence</li> <li>Cloud Adoption</li> <li>Contact Center</li> <li>Customer Experience</li> <li>Data and Analytics</li> <li>Infrastructure Optimization</li> </ul> <h2 id="why-partner-with-us">Why Partner With Us</h2> <p>Government departments and agencies partner with CoE to co-create and accelerate their modernization initiatives. The CoE model focuses on bringing in the right people, at the right time, to drive sustainable outcomes.</p> <p class="intro">EXPERIENCED</p> <ul> <li><strong>Top talent.</strong> Federal employees with public and private sector experience in modern capabilities</li> <li><strong>Industry experts.</strong> A dedicated team with subject matter expertise to meet your modernization needs</li> </ul> <p class="intro">HUMAN CENTERED</p> <ul> <li><strong>People first.</strong> Use human-centered design to identify and validate needs, priorities and key stakeholders</li> <li><strong>Inclusive and agile.</strong> Deliver on roadmaps to address pain points, through prototyping and enterprise implementations</li> </ul> <p class="intro">RESULTS DRIVEN</p> <ul> <li><strong>21st century capabilities.</strong> Migration of legacy systems to modern platforms and capabilities</li> <li><strong>Sustained success mindset.</strong> Enable partner agencies to support their own technology modernization</li> </ul> <h2 id="how-we-work">How We Work</h2> <p>The CoE quickly enhances an organization’s capacity to have a measurable impact on their mission and customers through modernized capabilities and strategic partnerships. The CoE teams are embedded on-site, lead delivery, and engage in a phased approach to quickly drive results.</p> <p><a href="/images/About Us.png" target="_blank" rel="noopener noreferrer"> <img src="/images/About Us.png" class="img-responsive" alt="Collaborative CoE teams work in a phased approach." /> </a></p> <p>If you are interested in learning more about the Centers of Excellence or discussing tools or solutions, please reach out to us at <a href="mailto:connectcoe@gsa.gov">connectcoe@gsa.gov</a></p> <p><button onclick="btt()" id="btt"></button></p> </section> </main> <footer class="usa-footer" role="contentinfo"> <div class="usa-footer-primary-section"> <div class="usa-grid"> <div class="usa-width-one-third"> <div class="footer-logo-links"> <a class="footer-logo media_link" href="https://coe.gsa.gov"> <img src="/img/coe-logomark.svg" alt="Centers of Excellence logo"> </a> <a class="footer-logo media_link" href="http://www.gsa.gov/"> <img src="/img/gsa-logo.svg" alt="GSA"> </a> <a class="footer-logo media_link" href="https://twitter.com/GSACoE/"> <img src="/img/social-icons/png/BlueTwitterIcon.png" alt="CoE Twitter handle"> </a> </div>  </div>  <nav class="usa-footer-nav footer-desktop usa-width-two-thirds" aria-label="Footer links"> <div class="usa-width-one-fourth"> <ul class="usa-unstyled-list usa-footer-primary-content"> <li><a href="https://www.gsa.gov/" target="_blank">GSA.gov</a></li> <li><a href="https://www.gsa.gov/etools-overview" target="_blank">GSA Web Tools</a></li> <li><a href="https://www.gsa.gov/tools/supply-procurement-etools/gsa-advantage" target="_blank">GSA Advantage!</a></li> </ul> </div>  <div class="usa-width-one-fourth"> <ul class="usa-unstyled-list usa-footer-primary-content"> <li><a href="https://www.gsa.gov/website-information/accessibility-aids" target="_blank">Accessibility</a></li> <li><a href="https://www.gsa.gov/about-us/organization/office-of-civil-rights/notification-and-federal-employee-antidiscrimination-and-retaliation-act-of-2002" target="_blank">EEO/No Fear Act</a></li> <li><a href="https://www.gsa.gov/reference/freedom-of-information-act-foia" target="_blank">FOIA</a></li> </ul> </div>  <div class="usa-width-one-fourth"> <ul class="usa-unstyled-list usa-footer-primary-content"> <li><a href="https://www.gsa.gov/website-information/linking-policy" target="_blank">Linking</a></li> <li><a href="https://www.gsa.gov/governmentwide-initiatives/gsas-open-government-initiatives" target="_blank">Open Government</a></li> <li><a href="https://www.gsa.gov/website-information/privacy-and-security-notice" target="_blank">Privacy & Security</a></li> </ul> </div>  <div class="usa-width-one-fourth"> <ul class="usa-unstyled-list usa-footer-primary-content"> <li><a href="https://www.data.gov/" target="_blank">Data.gov</a></li> <li><a href="https://www.usa.gov/" target="_blank">USA.gov</a></li> <li><a href="https://www.whitehouse.gov/" target="_blank">WhiteHouse.gov</a></li> </ul> </div>  </nav>  </div>  <div class="usa-grid"> <nav class="usa-accordion footer-mobile"> <button class="usa-accordion-button usa-nav-link" aria-expanded="false" aria-controls="extended-nav-section-footer"> <span>Site Menu</span> </button> <ul id="extended-nav-section-footer" class="usa-nav-submenu"> <li><a href="https://www.gsa.gov/" target="_blank">GSA.gov</a></li> <li><a href="https://www.gsa.gov/etools-overview" target="_blank">GSA Web Tools</a></li> <li><a href="https://www.gsa.gov/tools/supply-procurement-etools/gsa-advantage" target="_blank">GSA Advantage!</a></li> <li><a href="https://www.gsa.gov/website-information/accessibility-aids" target="_blank">Accessibility</a></li> <li><a href="https://www.gsa.gov/about-us/organization/office-of-civil-rights/notification-and-federal-employee-antidiscrimination-and-retaliation-act-of-2002" target="_blank">EEO/No Fear Act</a></li> <li><a href="https://www.gsa.gov/reference/freedom-of-information-act-foia" target="_blank">FOIA</a></li> <li><a href="https://www.gsa.gov/website-information/linking-policy" target="_blank">Linking</a></li> <li><a href="https://www.gsa.gov/governmentwide-initiatives/gsas-open-government-initiatives" target="_blank">Open Government</a></li> <li><a href="https://www.gsa.gov/website-information/privacy-and-security-notice" target="_blank">Privacy & Security</a></li> <li><a href="https://www.data.gov/" target="_blank">Data.gov</a></li> <li><a href="https://www.usa.gov/" target="_blank">USA.gov</a></li> <li><a href="https://www.whitehouse.gov/" target="_blank">WhiteHouse.gov</a></li> </ul> </nav> </div>  </div>  </footer> <script src="/node_modules/popper.js/dist/umd/popper.min.js"></script> <script src="/node_modules/tippy.js/umd/index.all.min.js"></script> <script src="/js/jquery.min.js"></script> <script src="/js/uswds.min.js"></script> <script src="/js/scripts.js"></script> </body> </html>

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Approach & Team Structure | GSA - IT Modernization Centers of Excellence