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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 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Il pacchetto completo è disponibile a $69/agente/mese." class="urlslab-seo-meta-tag"><meta name="twitter:image" content="https://assets.flowhunt.io/screenshots/135aced26b6ef7a7/7296b21e1d0128ba/1728898088_1366.webp" class="urlslab-seo-meta-tag"></head> <body class="page-template page-template-elementor page-template-elementor-php page page-id-784928 page-parent https://www.liveagent.com/pricing/ prezzi pricing elementor-default elementor-kit-16001 elementor-page elementor-page-784928"> <div id="app" class="liveagentWeb"> <header class="Header urlslab-skip-keywords urlslab-skip-fragment"> <div class="wrapper"> <div class="Header__logo urlslab-skip-lazy"> <a href="/" title="LiveAgent" hreflang="it-IT" onover-preload="1"> <img src="https://www.live-agent.it/app/themes/liveagent/assets/images/logo_liveagent.svg" width="121" height="30" alt="LiveAgent" class="urlslab-skip-lazy" urlslab-id="0"> </a> </div> <div class="Header__items"> <div class="Header__mobile__hamburger"> <span class="line"></span> <span class="line"></span> <span class="line"></span> </div> <div class="Header__navigation"> <div class="menu-header-navigation-2-italian-container"><ul id="menu-header-navigation-2-italian" class="nav"><li id="menu-item-165133" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165133"><a href="#" title="I piani di LiveAgent partono da 9 $/agente/mese e includono il ticketing via e-mail, la funzionalità di live chat, la knowledge base e molto altro ancora. Il pacchetto completo è disponibile a $69/agente/mese." hreflang="it-IT">Prodotto</a> <ul class="sub-menu"> <li id="menu-item-165134" class="label-overview menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165134"><a href="#" title="I piani di LiveAgent partono da 9 $/agente/mese e includono il ticketing via e-mail, la funzionalità di live chat, la knowledge base e molto altro ancora. Il pacchetto completo è disponibile a $69/agente/mese." hreflang="it-IT">Panoramica</a> <ul class="sub-menu"> <li id="menu-item-970845" class="icn-menu-tour menu-item menu-item-type-custom menu-item-object-custom menu-item-970845"><svg class="icon icon-menu-tour"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-tour"></use></svg><a href="https://www.liveagent.com/tour/" title="Take a tour of LiveAgent and discover all amazing tools and features in our multi-channel help desk app. Try it out today and improve your customer service." hreflang="en-US" onover-preload="1">Dai un’Occhiata<div class="menu-item-description">Panoramica generale di LiveAgent</div></a> <div data-ytid="3zYfDwqNj0U" data-lightbox="youtube" class="Header__navigation__promo" style="" urlslab-lazy-bgimage="https://www.live-agent.it/app/themes/liveagent/assets/images/tour_video.png"> <div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. Our video will guide you through basic customization options, live chat implementation, reporting, and more. Having a tool like LiveAgent in your arsenal is the key to improving customer satisfaction and increasing sales. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Royalty-free music: https://www.bensound.com/royalty-free-music/track/creative-minds Have any questions? Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div> <script> ( () => { const tourVideo = document.querySelector("li > .Header__navigation__promo"); if(tourVideo) { const parent = tourVideo.closest("li"); parent.insertAdjacentElement("afterend", tourVideo); } } )(); </script></li> </ul> </li> <li id="menu-item-165139" class="label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165139"><a href="#" title="I piani di LiveAgent partono da 9 $/agente/mese e includono il ticketing via e-mail, la funzionalità di live chat, la knowledge base e molto altro ancora. Il pacchetto completo è disponibile a $69/agente/mese." hreflang="it-IT">Prodotto</a> <ul class="sub-menu"> <li id="menu-item-970846" class="icn-menu-help-desk menu-item menu-item-type-custom menu-item-object-custom menu-item-970846"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-help-desk"></use></svg><a href="https://www.liveagent.com/help-desk-software/" title="Explore a selection of the best help desk software on the market. Choose the ideal help desk software for your website and raise your customer service to the moon." hreflang="en-US" onover-preload="1">Help desk<div class="menu-item-description">Piattaforma di assistenza clienti omnichannel</div></a></li> <li id="menu-item-915988" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page menu-item-915988"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-ticketing"></use></svg><a href="https://www.live-agent.it/ticketing-software/" title="Scopri i software di ticketing più usati sul mercato. Scegli lo strumento di ticketing ideale e porta il tuo servizio clienti sulla luna." hreflang="it-IT" onover-preload="1">Ticketing<div class="menu-item-description">Sistema di ticketing avanzato</div></a></li> <li id="menu-item-165140" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-165140"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-live-chat"></use></svg><a href="https://www.live-agent.it/software-live-chat/" title="Scopri i migliori 15 software di live chat per il 2023 con LiveAgent! Offri un'esperienza cliente eccezionale con funzionalità avanzate, supporto 24/7 e senza impegni iniziali. Prova gratuita di 14 giorni, nessuna carta di credito richiesta. Trasforma i visitatori del tuo sito in clienti soddisfatti con uno strumento di chat all'avanguardia. Scegli LiveAgent per migliorare il coinvolgimento e la fidelizzazione dei clienti!" hreflang="it-IT" onover-preload="1">Live chat<div class="menu-item-description">La live chat più veloce sul mercato</div></a></li> </ul> </li> <li id="menu-item-165175" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165175"><a href="#" title="I piani di LiveAgent partono da 9 $/agente/mese e includono il ticketing via e-mail, la funzionalità di live chat, la knowledge base e molto altro ancora. Il pacchetto completo è disponibile a $69/agente/mese." hreflang="it-IT">sub</a> <ul class="sub-menu"> <li id="menu-item-951777" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-951777"><svg class="icon icon-thumbsup"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#thumbsup"></use></svg><a href="https://www.live-agent.it/social-media-servizio-clienti/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="it-IT" onover-preload="1">Social media<div class="menu-item-description">Rispondi ai tuoi follower direttamente da LiveAgent</div></a></li> <li id="menu-item-842997" class="icn-phone menu-item menu-item-type-custom menu-item-object-custom menu-item-842997"><svg class="icon icon-phone"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#phone"></use></svg><a href="https://www.live-agent.it/call-center-software/" title="Scopri la selezione dei migliori software per call center presenti sul mercato. Scegli il software per call center ideale per il tuo sito web e porta il tuo servizio clienti sulla luna." hreflang="it-IT" onover-preload="1">Call center<div class="menu-item-description">Software per call center integrato</div></a></li> <li id="menu-item-730978" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-730978"><svg class="icon icon-lightbulb"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#lightbulb"></use></svg><a href="https://www.live-agent.it/liveagent-conoscenze-base-software/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="it-IT" onover-preload="1">Base di conoscenze<div class="menu-item-description">Fornisce opzioni self-service</div></a></li> </ul> </li> <li id="menu-item-165189" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165189"><a href="#" title="I piani di LiveAgent partono da 9 $/agente/mese e includono il ticketing via e-mail, la funzionalità di live chat, la knowledge base e molto altro ancora. Il pacchetto completo è disponibile a $69/agente/mese." hreflang="it-IT">Utilizzi</a> <ul class="sub-menu"> <li id="menu-item-165190" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-165190"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-business-solutions"></use></svg><a href="https://www.live-agent.it/business/" title="Liveagent è un software di help desk che si adatta alle esigenze dei diversi modelli di business. Liveagent può aiutare la tua azienda con l'assistenza clienti. Inizia la prova gratuita14 giorni di prova. Nessun cc richiesto. Scopri come liveagent si adatta alla tua nicheagencyedu e le ONG si affidano a liveagent." hreflang="it-IT" onover-preload="1">Soluzione aziendali<div class="menu-item-description">Diverse aziende, varie soluzioni</div></a></li> <li id="menu-item-165191" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-165191"><svg class="icon icon-shop"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#shop"></use></svg><a href="https://www.live-agent.it/settore/" title="LiveAgent è in grado di soddisfare i requisiti di diversi settori aziendali. Scopri come LiveAgent può soddisfare le tue esigenze e migliorare il tuo servizio clienti." hreflang="it-IT" onover-preload="1">Soluzione per settore<div class="menu-item-description">Adatta LiveAgent al tuo settore</div></a></li> <li id="menu-item-951779" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-951779"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-use-cases"></use></svg><a href="https://www.live-agent.it/storie-di-successo/" title="Scopri come il software di help desk LiveAgent ha trasformato aziende di vari settori migliorando la soddisfazione dei clienti, la fidelizzazione e i ricavi. Esplora storie di successo di marchi come SATUR, FrëschKëscht, Huawei e molti altri. Inizia oggi la tua prova gratuita di 14 giorni senza bisogno di carta di credito!" hreflang="it-IT" onover-preload="1">Caso d’uso<div class="menu-item-description">Un prodotto, diversi scenari di utilizzo</div></a></li> </ul> </li> <li id="menu-item-165193" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165193"><a href="#" title="I piani di LiveAgent partono da 9 $/agente/mese e includono il ticketing via e-mail, la funzionalità di live chat, la knowledge base e molto altro ancora. Il pacchetto completo è disponibile a $69/agente/mese." hreflang="it-IT">Integrazioni</a> <ul class="sub-menu"> <li id="menu-item-951780" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951780"><a href="https://www.live-agent.it/integrazioni/whatsapp/" title="LiveAgent offre un'integrazione con WhatsApp che consente agli utenti di rispondere facilmente ai messaggi di WhatsApp dal loro dashboard LiveAgent." hreflang="it-IT" onover-preload="1">WhatsApp</a></li> <li id="menu-item-165197" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-165197"><a href="/integrazioni/wordpress/" title="Integra facilmente il pulsante di chat dal vivo di LiveAgent sul tuo sito WordPress per trasformarlo in un potente HelpDesk. Segui le semplici istruzioni e migliora l'assistenza clienti con una comunicazione in tempo reale. Prova gratis senza vincoli!" hreflang="it-IT" onover-preload="1">WordPress</a></li> <li id="menu-item-165198" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-165198"><a href="/integrazioni/prestashop/" title="Se desideri che i tuoi clienti ti raggiungano più velocemente, valuta la possibilità di inserire un pulsante di live chat per il tuo sito Web Prestashop con la nostra integrazione LiveAgent." hreflang="it-IT" onover-preload="1">Prestashop</a></li> <li id="menu-item-165224" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-165224"><a href="/integrazioni/magento/" title="Integra Magento 2 in LiveAgent e aumenta il tuo flusso di lavoro. I biglietti terranno traccia degli ordini dei clienti e potrai utilizzare un'unica piattaforma." hreflang="it-IT" onover-preload="1">Magento</a></li> <li id="menu-item-165227" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-165227"><a href="/integrazioni/shopify/" title="Se vuoi che i tuoi clienti ti raggiungano più velocemente, considera l'integrazione di Shopify per LiveAgent. Questa integrazione ti consente di impostare la chat dal vivo nel tuo e-store." hreflang="it-IT" onover-preload="1">Shopify</a></li> <li id="menu-item-165228" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-165228"><a href="/integrazioni/mailchimp/" title="Un software di ticketing può fare molto di più con l'integrazione di Mailchimp per LiveAgent. L'integrazione di Mailchimp ti consente di gestire i contatti dal tuo help desk." hreflang="it-IT" onover-preload="1">Mailchimp</a></li> <li id="menu-item-165229" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-165229"><a href="/integrazioni/pipedrive/" title="Tieni traccia dei contatti e degli accordi con l'integrazione di PipeDrive per LiveAgent. Questa integrazione raccoglie tutti i tuoi dati in un'unica dashboard per semplificare il tuo flusso di lavoro." hreflang="it-IT" onover-preload="1">Pipedrive</a></li> <li id="menu-item-165232" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-165232"><a href="/integrazioni/slack/" title="Chatta con i tuoi compagni di squadra ogni volta che vuoi senza lasciare il tuo help desk. L'integrazione Slack per LiveAgent ti porta messaggi in modo da non perderteli." hreflang="it-IT" onover-preload="1">Slack</a></li> <li id="menu-item-165234" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-165234"><a href="/integrazioni/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="it-IT" onover-preload="1">Più integrazioni</a></li> </ul> </li> </ul> </li> <li id="menu-item-165235" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165235"><a href="#" title="I piani di LiveAgent partono da 9 $/agente/mese e includono il ticketing via e-mail, la funzionalità di live chat, la knowledge base e molto altro ancora. Il pacchetto completo è disponibile a $69/agente/mese." hreflang="it-IT">Risorse</a> <ul class="sub-menu"> <li id="menu-item-165236" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165236"><a href="#" title="I piani di LiveAgent partono da 9 $/agente/mese e includono il ticketing via e-mail, la funzionalità di live chat, la knowledge base e molto altro ancora. Il pacchetto completo è disponibile a $69/agente/mese." hreflang="it-IT">Impara</a> <ul class="sub-menu"> <li id="menu-item-165237" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-165237"><svg class="icon icon-graduation"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#graduation"></use></svg><a href="/accademia/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="it-IT" onover-preload="1">Accademia<div class="menu-item-description">Diventa un esperto del servizio clienti</div></a></li> <li id="menu-item-165238" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-165238"><svg class="icon icon-menu-templates"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-templates"></use></svg><a href="/template-email/" title="Esplora la nostra vasta gamma di modelli email su LiveAgent e trasforma la tua comunicazione aziendale! Dai modelli di onboarding e apprezzamento clienti a quelli per lanciare nuovi prodotti, abbiamo tutto il necessario per migliorare il coinvolgimento e la soddisfazione del cliente. Visita ora per scoprire come questi strumenti possono semplificare la tua comunicazione e aumentare il successo delle tue campagne." hreflang="it-IT" onover-preload="1">Modelli<div class="menu-item-description">Modelli personalizzabili per ogni occasione</div></a></li> <li id="menu-item-165292" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-165292"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-checklists"></use></svg><a href="/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="it-IT" onover-preload="1">Liste di controllo<div class="menu-item-description">Come gestire il processo</div></a></li> </ul> </li> <li id="menu-item-165240" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165240"><a href="#" title="I piani di LiveAgent partono da 9 $/agente/mese e includono il ticketing via e-mail, la funzionalità di live chat, la knowledge base e molto altro ancora. Il pacchetto completo è disponibile a $69/agente/mese." hreflang="it-IT">sub</a> <ul class="sub-menu"> <li id="menu-item-165241" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-165241"><svg class="icon icon-pencil"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#pencil"></use></svg><a href="/blog/" title="Scopri le ultime novità e consigli sul servizio clienti con LiveAgent! Approfondisci l'uso di chatbot, WhatsApp, e email marketing per migliorare la soddisfazione del cliente e ridurre il churn rate. Esplora le strategie per creare connessioni emotive e fidelizzare i clienti attraverso la nostra piattaforma di supporto completa. Visita il nostro blog per approfondimenti e risorse esclusive!" hreflang="it-IT" onover-preload="1">Blog<div class="menu-item-description">Notizie sul servizio clienti e LiveAgent</div></a></li> <li id="menu-item-165254" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-165254"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-glossary"></use></svg><a href="/glossario/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="it-IT" onover-preload="1">Glossario<div class="menu-item-description">Impara la terminologia del servizio clienti</div></a></li> <li id="menu-item-165269" class="icn-menu-directory menu-item menu-item-type-custom menu-item-object-custom menu-item-165269"><svg class="icon icon-menu-directory"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-directory"></use></svg><a href="/directory/" title="Can't find the support contact information? Check out LiveAgent directories and get in touch with the support you're seeking." hreflang="it-IT" onover-preload="1">Directory<div class="menu-item-description">Elenco completo dei contatti dell’help desk</div></a></li> </ul> </li> <li id="menu-item-165270" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165270"><a href="#" title="I piani di LiveAgent partono da 9 $/agente/mese e includono il ticketing via e-mail, la funzionalità di live chat, la knowledge base e molto altro ancora. Il pacchetto completo è disponibile a $69/agente/mese." hreflang="it-IT">sub</a> <ul class="sub-menu"> <li id="menu-item-165284" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-165284"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-typing-test"></use></svg><a href="https://www.live-agent.it/test-di-digitazione/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="it-IT" onover-preload="1">Test per la digitazione<div class="menu-item-description">Migliora la tua velocità di dattilografia</div></a></li> <li id="menu-item-165294" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-165294"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-reviews"></use></svg><a href="/reviews/" title="Il testo presenta recensioni dettagliate su vari software, con valutazioni sulle funzionalità, l'implementazione e l'integrazione con LiveAgent. Offre inoltre una panoramica su diverse categorie di software e il processo di recensione utilizzato." hreflang="it-IT" onover-preload="1">Recensioni<div class="menu-item-description">Dai un’occhiata alle recensioni delle funzionalità del software</div></a></li> <li id="menu-item-165297" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-165297"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portale di assistenza<div class="menu-item-description">Articoli e guide che ti aiutano a capire come procedere</div></a></li> </ul> </li> <li id="menu-item-165289" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165289"><a href="#" title="I piani di LiveAgent partono da 9 $/agente/mese e includono il ticketing via e-mail, la funzionalità di live chat, la knowledge base e molto altro ancora. Il pacchetto completo è disponibile a $69/agente/mese." hreflang="it-IT">Azienda</a> <ul class="sub-menu"> <li id="menu-item-339878" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-339878"><svg class="icon icon-heart"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#heart"></use></svg><a href="https://www.live-agent.it/su-di-noi/informazioni-liveagent/" title="Scopri LiveAgent, il software originale di help desk creato per trasformare l'assistenza clienti. Dal 2004, serviamo oltre 150 milioni di utenti con soluzioni innovative di chat dal vivo e ticketing. Unisciti a noi per un servizio clienti eccezionale e accessibile. Visita il nostro sito per una prova gratuita di 14 giorni!" hreflang="it-IT" onover-preload="1">Su di noi<div class="menu-item-description">Scopri il team che sta dietro al prodotto</div></a></li> <li id="menu-item-165288" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-165288"><svg class="icon icon-trophy"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#trophy"></use></svg><a href="https://www.live-agent.it/premi/" title="Un ottimo servizio clienti si basa su un miglior Software di Help Desk. A partire da €15/mese. Inizia con una Prova Gratuita di 14 Giorni. In-Loco o SaaS." hreflang="it-IT" onover-preload="1">Riconoscimenti<div class="menu-item-description">I nostri premi e risultati</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-165298" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-165298"><a href="/caratteristiche/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="it-IT" onover-preload="1">Funzionalità</a></li> <li id="menu-item-803040" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-803040"><a href="/prezzi/" aria-current="page" title="I piani di LiveAgent partono da 9 $/agente/mese e includono il ticketing via e-mail, la funzionalità di live chat, la knowledge base e molto altro ancora. Il pacchetto completo è disponibile a $69/agente/mese." hreflang="it-IT">Prezzi</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/prova/" class="Button Button--full" title="Stai considerando il software dell'help desk LiveAgent? Inserisci i tuoi dati e puoi iniziare la tua prova gratuita, senza vincoli, senza bisogno di informazioni sulla carta di credito." hreflang="it-IT" onover-preload="1"> <span>Prova gratuita</span> </a> <a href="/login/" class="Button Button--login" title="Accedi al tuo account LiveAgent da questa pagina. Per prima cosa inserisci il nome dell'azienda, poi procedi con nome utente e password per accedere correttamente." hreflang="it-IT" onover-preload="1"> <span>Login</span> <span class="tooltip">Login</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--outline" title="Desideri saperne di più su LiveAgent? Richiedi una demo gratuita per saperne di più su LiveAgent e su come può aiutarti ad avere successo." hreflang="it-IT" onover-preload="1"> <span>Demo</span> </a> <a href="/prova/" class="Button Button--full" title="Stai considerando il software dell'help desk LiveAgent? Inserisci i tuoi dati e puoi iniziare la tua prova gratuita, senza vincoli, senza bisogno di informazioni sulla carta di credito." hreflang="it-IT" onover-preload="1"> <span>Prova gratuita</span> </a> <a href="/login/" class="Button Button--login" title="Accedi al tuo account LiveAgent da questa pagina. Per prima cosa inserisci il nome dell'azienda, poi procedi con nome utente e password per accedere correttamente." hreflang="it-IT" onover-preload="1"> <span>Login</span> <span class="tooltip">Login</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-it" lang="it"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Asia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Medio Oriente</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">America</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/ceni/" title="Explore LiveAgent's flexible pricing plans starting at just $9 per month. Whether you're a small, medium, or large business, we offer tailored solutions to enhance your customer support. Enjoy features like AI assistance, extensive integrations, and more, with a 14-day free trial. Visit now to find the perfect plan for your business needs!" hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/cenik/" title="Plány LiveAgent začínají na 15 $/agent/měsíc a zahrnují e-mailový ticketing, funkci live chatu, znalostní bázi a další. Kompletní balíček je k dispozici za 69 $/agent/měsíc." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/prisfastsaettelse/" title="LiveAgent-planer starter ved $15/agent/md og inkluderer e-mail billettering, live chat-funktion, vidensbase og mere. Den fulde pakke er tilgængelig for $69/agent/md." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/preise/" title="Entdecken Sie die flexiblen und kosteneffizienten Tarife von LiveAgent, beginnend bei nur $9/Monat! Profitieren Sie von einer kostenlosen Testversion und maßgeschneiderten Funktionen für kleine bis große Unternehmen, einschließlich umfassender Kundensupport-Tools und exklusiver Angebote für Startups. Keine Kreditkarte erforderlich, jederzeit kündbar!" hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/hinnakiri/" title="LiveAgenti paketid algavad 15 dollarist agendi kohta kuus ning sisaldavad e-posti piletisüsteemi, reaalajas vestluse funktsiooni, teadmusbaasi ja palju muud. Terviklik pakett on saadaval hinnaga 69 dollarit agendi kohta kuus." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/tarifas/" title="Los planes de LiveAgent comienzan desde $15/agente/mes e incluyen gestión de tickets por correo electrónico, función de chat en vivo, base de conocimientos, y más. El paquete completo está disponible por $69/agente/mes." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/pricing/" title="Les plans de LiveAgent commencent à 15 $/agent/mois. Créez des domaines personnalisés, des tickets par mail, la base de connaissances. Toutes les fonctionnalités sous un même toit sont proposées à 69 $ /agent/mois." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/timologisi/" title="Τα προγράμματα του LiveAgent ξεκινούν από $15/αντιπρόσωπο/μήνα και περιλαμβάνουν σύστημα διαχείρισης αιτημάτων μέσω email, δυνατότητα ζωντανής συνομιλίας, γνωσιακή βάση και άλλα. Το πλήρες πακέτο είναι διαθέσιμο στα $69/αντιπρόσωπο/μήνα." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/cjenik/" title="LiveAgent nudi planove koji počinju od 15 $ po agentu mjesečno i uključuju tiketiranje putem e-pošte, značajku chata uživo, bazu znanja i još mnogo toga. Cijeli paket dostupan je za 69 $ po agentu mjesečno." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </span> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/cenas/" title="LiveAgent paketes sākas no $15/aģentam/mēnesī un ietver e-pasta pieteikumu apstrādi, tiešsaistes čata funkciju, zināšanu bāzi un daudz ko citu. Pilna pakete pieejama par $69/aģentam/mēnesī." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/kainodara/" title="LiveAgent planai prasideda nuo 15 $ / agentui / mėn. ir apima el. pašto bilietų sistemą, tiesioginių pokalbių funkciją, žinių bazę ir daugiau. Pilnas paketas prieinamas už 69 $ / agentui / mėn." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/arazas/" title="A LiveAgent előfizetések 9 USD/ügynök/hó áron kezdődnek, és tartalmazzák az e-mailes jegykezelést, az élő chat funkciót, a tudástárat és egyebeket. A teljes előfizetés 69 USD/ügynök/hó áron érhető el." hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/prijzen/" title="LiveAgent-abonnementen beginnen bij €15/agent/maand en omvatten emailticketing, live chatfunctie, kennisbank en meer. Het volledige pakket is beschikbaar voor €69/agent/maand." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/priser/" title="LiveAgent plans start at $9 /agent/mo. Create custom domains, e-mail ticketing, contact forms, automation, SLA, API, forum & knowledge base, iOS & Android apps are all part of full-sized ticketing solution. All features under one roof come at $69 /agent/mo." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/cennik/" title="Wypróbuj LiveAgent za darmo przez 14 lub 30 dni bez karty kredytowej! Wybierz plan dopasowany do Twojego biznesu, zaczynając od 9$/miesiąc. Oferujemy zaawansowane funkcje, takie jak czat na żywo, obsługa call center, oraz dedykowane wsparcie klienta. Bez umów, bez opłat za instalację, możliwość rezygnacji w dowolnym momencie. Sprawdź nasze plany i zacznij ulepszać obsługę klienta już dziś!" hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/tarife/" title="Planurile LiveAgent încep de la 15 $/agent/lună și includ ticketing prin e-mail, funcție de chat live, bază de cunoștințe și multe altele. Pachetul complet este disponibil la 69 $/agent/lună." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/" title="Отличное обслуживание клиентов начинается с лучшего программного обеспечения для службы поддержки. Узнайте преимущества LiveAgent и начните использовать его всего за 5 минут." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/cennik/" title="Platené programy LiveAgent od 9 USD/mesačne. Získajte 2 mesiace zdarma s ročným účtovaním. Skúšobná verzia bez kreditky!" hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/cene/" title="Načrti LiveAgent se začnejo pri 9 USD/agent/mesec in vključujejo vstopnični sistem prek e-pošte, funkcijo klepeta v živo, bazo znanja in drugo. Celoten paket je na voljo pri 69 USD/agent/mesec." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Asia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/dingjia/" title="LiveAgent计划起价为9美元/代理/月。创建自定义域，电子邮件Ticketing，联系表单，论坛 & 知识库。一个地方的所有功能都是69美元/代理/月。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/pagpresyo/" title="Discover LiveAgent's flexible pricing plans starting at just $9 per month! Enjoy a 14 or 30-day free trial with no credit card needed. Choose from Small, Medium, Large, or Enterprise plans, each offering unique features like live chat, email ticketing, and AI assistance. Get 2 months free on annual billing and cancel anytime. Perfect for businesses of any size looking to enhance customer support. Explore our plans and find the right fit for your team today!" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/bang-phi-dich-vu/" title="Các gói phí của LiveAgent khởi điểm ở mức $15/agent/tháng bao gồm các tính năng quản lý email bằng ticket, live chat, cơ sở tri thức và nhiều tiện ích khác. Trọn tất cả các tính năng chỉ $69/agent/tháng." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Medio Oriente</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/eltaseer/" title="خطط LiveAgent تبدأ من $9 شهريًا، جربها مجانًا دون الحاجة لبطاقة ائتمان، واحصل على شهرين مجانًا عند الدفع السنوي!" hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">America</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/pricing/" title="LiveAgent plans start at $15/agent/mo and include email ticketing, live chat feature, knowledge base, and more. The full package is available at $69/agent/mo." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/precos/" title="Os planos do LiveAgent começam a partir de $15/agente/mês e incluem emissão de tickets por e-mail, recurso de chat ao vivo, base de conhecimento e mais. O pacote completo está disponível por $69/agente/mês." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Copiato!"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.live-agent.it/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/BlockVideo" type="text/css" media="all" href="https://www.live-agent.it/app/themes/liveagent/assets/dist/components/BlockVideo.min.css?ver=1.25.53"> <div data-elementor-type="wp-page" data-elementor-id="784928" class="elementor elementor-784928 elementor-777458" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-2ca35297 elementor-section-full_width Pricing__top urlslab-skip-all elementor-section-height-default elementor-section-height-default" data-id="2ca35297" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-55f3682f wrapper" data-id="55f3682f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5a8ec7cb elementor-widget elementor-widget-heading" data-id="5a8ec7cb" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default">Prezzi di LiveAgent </h1> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-ca1a505 Pricing__programs Pricing__programs__new elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="ca1a505" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-3af38f3a Pricing__program" data-id="3af38f3a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c19d39d elementor-widget elementor-widget-heading" data-id="c19d39d" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-small-business">Small <small>business</small></h3> </div> </div> <div class="elementor-element elementor-element-50fbac7f Pricing__program__desc elementor-widget elementor-widget-text-editor" data-id="50fbac7f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Piattaforma di ticketing conveniente per i team di assistenza più piccoli</p> </div> </div> <div class="elementor-element elementor-element-4ab87042 elementor-align-center Button Button--outline elementor-widget elementor-widget-button" data-id="4ab87042" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.live-agent.it/prova/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Provalo gratuitamente</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-49272735 elementor-widget elementor-widget-html" data-id="49272735" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="Pricing__price"> <div class="Pricing__price--basic"> <sup>$</sup>15 </div> </div> </div> </div> <div class="elementor-element elementor-element-5fd91a7f Pricing__price__text elementor-widget elementor-widget-text-editor" data-id="5fd91a7f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>per agente/mese con fatturazione annuale</p> </div> </div> <div class="elementor-element elementor-element-15daf64e checklist elementor-widget elementor-widget-text-editor" data-id="15daf64e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Ticketing</li><li>Live chat</li><li>Base di conoscenza</li><li>Portale clienti</li><li>Moduli di contatto</li><li>Regole di automazione</li><li>Integrazioni</li><li>Supporto multilingue</li></ul> </div> </div> <div class="elementor-element elementor-element-15e80762 elementor-widget elementor-widget-text-editor" data-id="15e80762" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="#comparePlans">Vedi tutte le funzionalità</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-3b6f5a0c Pricing__program" data-id="3b6f5a0c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6dedddb3 elementor-widget elementor-widget-heading" data-id="6dedddb3" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-medium-business">Medium <small>business</small></h3> </div> </div> <div class="elementor-element elementor-element-633b9ed3 Pricing__program__desc elementor-widget elementor-widget-text-editor" data-id="633b9ed3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Un piano versatile ed equilibrato per un’assistenza clienti su larga scala</p> </div> </div> <div class="elementor-element elementor-element-63e694ff elementor-align-center Button Button--outline elementor-widget elementor-widget-button" data-id="63e694ff" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.live-agent.it/prova/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Provalo gratuitamente</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-2b776a15 elementor-widget elementor-widget-html" data-id="2b776a15" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="LabelTag--free--months"> <span class="LabelTag LabelTag--small red">Offerta limitata</span> </div> <div class="Pricing__price"> <div class="Pricing__price--basic"> <sup>$</sup><span>29</span> </div> <div class="Pricing__price--sale"> <sup>$</sup>24 </div> </div> </div> </div> <div class="elementor-element elementor-element-3ef4a0c1 Pricing__price__text elementor-widget elementor-widget-text-editor" data-id="3ef4a0c1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>per agente/mese con fatturazione annuale</p> </div> </div> <div class="elementor-element elementor-element-50e19310 checklist elementor-widget elementor-widget-text-editor" data-id="50e19310" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li><strong>Tutto nel piano Small</strong></li><li>Call center & IVR</li><li>Regole temporali</li><li>Rapporti</li><li>Inviti proattivi alla chat</li><li>Valutazioni degli agenti</li><li>Configurazione del suono</li><li>Livelli di servizio (SLA)</li><li>Assistente di risposta AI<span class="badge__new">nuovo</span></li></ul> </div> </div> <div class="elementor-element elementor-element-7bf4ab8c elementor-widget elementor-widget-text-editor" data-id="7bf4ab8c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="#comparePlans">Vedi tutte le funzionalità</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-4015751c Pricing__program popular" data-id="4015751c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-52de3921 LabelTag popular elementor-widget elementor-widget-text-editor" data-id="52de3921" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Il più popolare</p> </div> </div> <div class="elementor-element elementor-element-2a37fe24 elementor-widget elementor-widget-heading" data-id="2a37fe24" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-large-business">Large <small>business</small></h3> </div> </div> <div class="elementor-element elementor-element-2edf74d Pricing__program__desc elementor-widget elementor-widget-text-editor" data-id="2edf74d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Un piano all-inclusive con tutte le funzionalità e le potenzialità</p> </div> </div> <div class="elementor-element elementor-element-54215552 elementor-align-center Button Button--full elementor-widget elementor-widget-button" data-id="54215552" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.live-agent.it/prova/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Provalo gratuitamente</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-2fd1911a elementor-widget elementor-widget-html" data-id="2fd1911a" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="LabelTag--free--months"> <span class="LabelTag LabelTag--small red">Offerta limitata</span> </div> <div class="Pricing__price"> <div class="Pricing__price--basic"> <sup>$</sup><span>49</span> </div> <div class="Pricing__price--sale"> <sup>$</sup>39 </div> </div> </div> </div> <div class="elementor-element elementor-element-7947d50 Pricing__price__text elementor-widget elementor-widget-text-editor" data-id="7947d50" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>per agente/mese con fatturazione annuale</p> </div> </div> <div class="elementor-element elementor-element-625f6ec checklist elementor-widget elementor-widget-text-editor" data-id="625f6ec" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li><strong>Tutto nel piano Medium</strong></li><li>SSO</li><li>Ruoli personalizzati</li><li>Tracciamento del tempo & Registro di controllo</li><li>Facebook</li><li>Instagram</li><li>Twitter</li><li>Viber</li><li>WhatsApp</li></ul> </div> </div> <div class="elementor-element elementor-element-43b04bb6 elementor-widget elementor-widget-text-editor" data-id="43b04bb6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="#comparePlans">Vedi tutte le funzionalità</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-67c77745 Pricing__program free" data-id="67c77745" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5f5fffd5 elementor-widget elementor-widget-heading" data-id="5f5fffd5" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-enterprise">Enterprise</h3> </div> </div> <div class="elementor-element elementor-element-6c6d2255 Pricing__program__desc elementor-widget elementor-widget-text-editor" data-id="6c6d2255" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Una soluzione aziendale completa con supporto extra e servizi esclusivi</p> </div> </div> <div class="elementor-element elementor-element-85c17ab elementor-align-center Button Button--outline elementor-widget elementor-widget-button" data-id="85c17ab" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.live-agent.it/demo/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Prenota una demo</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-8aac056 elementor-widget elementor-widget-html" data-id="8aac056" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="LabelTag--free--months"> <span class="LabelTag LabelTag--small red">Offerta limitata</span> </div> <div class="Pricing__price"> <div class="Pricing__price--basic"> <sup>$</sup><span>69</span> </div> <div class="Pricing__price--sale"> <sup>$</sup>59 </div> </div> </div> </div> <div class="elementor-element elementor-element-f9f8a36 Pricing__price__text elementor-widget elementor-widget-text-editor" data-id="f9f8a36" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>per agente/mese con fatturazione annuale</p> </div> </div> <div class="elementor-element elementor-element-9c6dcf6 checklist elementor-widget elementor-widget-text-editor" data-id="9c6dcf6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li><strong>Tutto nel piano Large</strong></li><li>Quasi illimitato</li><li>Account manager dedicato</li><li>Supporto prioritario</li><li>Integrazione assistita dei canali</li><li>Senza marchio</li><li>Configurazione di fatturazione personalizzata</li><li>Chiamata di revisione del servizio e report</li><li>Gestione delle versioni programmate</li><li>Base di conoscenza multilivello</li></ul> </div> </div> <div class="elementor-element elementor-element-1a08a73b elementor-widget elementor-widget-text-editor" data-id="1a08a73b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.live-agent.it/prezzi/enterprise/">Vedi tutte le funzionalità</a></p> </div> </div> <div class="elementor-element elementor-element-16d8751 invisible elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor" data-id="16d8751" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>DO NOT translate – hidden for formatting – or <sup>$</sup>0</p> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-426c071a Pricing__tabs elementor-widget elementor-widget-html" data-id="426c071a" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="Pricing__labels flex flex-justify-center"> <span class="LabelTag">Prova gratuita di 14 o 30 giorni <div class="Tooltip"> <span class="icn-info-solid"><svg class="icon icon-info-solid"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-solid"></use></svg></span> <span class="Tooltip__text"> Prova gratuita di 14 giorni con un'email gratuita, o 30 giorni con un'email aziendale </span> </div> </span> <span class="LabelTag">Nessuna carta di credito richiesta</span> <span class="LabelTag">Aggiorna e paga secondo necessità</span> <span class="LabelTag">Nessun contratto</span> <span class="LabelTag">Nessuna tassa di installazione</span> <span class="LabelTag">Annulla in qualsiasi momento</span> </div> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-c5cdb39 PromoBanners elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="c5cdb39" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2767f6b9" data-id="2767f6b9" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4333ad55 elementor-widget elementor-widget-heading" data-id="4333ad55" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-vedi-liveagent-allopera">Vedi LiveAgent all'opera</h2> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-50469ffa PromoBanners__footer elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="50469ffa" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-376092ee" data-id="376092ee" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-26f2a75e elementor-widget elementor-widget-text-editor" data-id="26f2a75e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Lascia che ti mostriamo la differenza che LiveAgent può fare.</p> </div> </div> <div class="elementor-element elementor-element-c151ef Button Button--outline Button--outline__white elementor-widget elementor-widget-button" data-id="c151ef" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.live-agent.it/demo/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Prenota una Demo</span> </span> </a> </div> </div> </div> </div> </div> </div> </section> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-37836dbe" data-id="37836dbe" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3a426676 elementor-widget elementor-widget-heading" data-id="3a426676" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-offerte-per-le-startup">Offerte per le Startup</h2> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-78794d0e PromoBanners__footer elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="78794d0e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2ac95541" data-id="2ac95541" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c3de72c elementor-widget elementor-widget-text-editor" data-id="c3de72c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Offerta speciale per i team selezionati<br><a href="https://www.liveagent.ae/startups/">Vedi le condizioni</a></p> </div> </div> <div class="elementor-element elementor-element-7973f36e Button Button--outline Button--outline__white elementor-widget elementor-widget-button" data-id="7973f36e" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.liveagent.ae/startups/#signupform"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Richiedi un accordo per la startup</span> </span> </a> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-603899fd ComparePlans__sectionTitle Block Block--redesign__basic urlslab-skip-all elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="603899fd" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-166ca8e0" data-id="166ca8e0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2ec0d2aa elementor-widget elementor-widget-heading" data-id="2ec0d2aa" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-confronta-i-piani">Confronta i piani</h2> </div> </div> <div class="elementor-element elementor-element-6e4303f9 elementor-widget elementor-widget-text-editor" data-id="6e4303f9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Consulta i nostri piani a confronto e scegli quello migliore per te</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-3cca59cf ComparePlans urlslab-skip-all elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3cca59cf" data-element_type="section" id="comparePlans"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-71471617 wrapper__wide" data-id="71471617" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2053000e ComparePlans__header elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2053000e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-4107633f ComparePlans__header--switchers" data-id="4107633f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-48d9e0fc elementor-widget elementor-widget-html" data-id="48d9e0fc" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <input class="switcher__input" type="radio" id="compare-differences" name="compare"> <input class="switcher__input" type="radio" id="compare-all" name="compare" checked> <div class="switcher switcher__simple" data-switcher="compare"> <label for="compare-differences">Solo le differenze</label> <div class="switcher__switch"></div> <label for="compare-all" class="active">Tutte le funzionalità</label> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-45801f62 Pricing__program first" data-id="45801f62" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-cd968ea elementor-widget elementor-widget-heading" data-id="cd968ea" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-small-business">Small <small>business</small></h3> </div> </div> <div class="elementor-element elementor-element-6f262605 elementor-align-center Button Button--outline elementor-widget elementor-widget-button" data-id="6f262605" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.live-agent.it/prova/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Provalo gratuitamente</span> </span> </a> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-38c75675 Pricing__program" data-id="38c75675" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-83a00df elementor-widget elementor-widget-heading" data-id="83a00df" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-medium-business">Medium <small>business</small></h3> </div> </div> <div class="elementor-element elementor-element-2e6f7feb elementor-align-center Button Button--outline elementor-widget elementor-widget-button" data-id="2e6f7feb" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.live-agent.it/prova/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Provalo gratuitamente</span> </span> </a> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-5d231aa7 Pricing__program popular" data-id="5d231aa7" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-acdcbb3 LabelTag popular elementor-widget elementor-widget-text-editor" data-id="acdcbb3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Most popular</p> </div> </div> <div class="elementor-element elementor-element-47d29db1 elementor-widget elementor-widget-heading" data-id="47d29db1" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-large-business">Large <small>business</small></h3> </div> </div> <div class="elementor-element elementor-element-17502806 elementor-align-center Button Button--full elementor-widget elementor-widget-button" data-id="17502806" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.live-agent.it/prova/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Provalo gratuitamente</span> </span> </a> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-438e1a82 Pricing__program last" data-id="438e1a82" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-38db36b8 elementor-widget elementor-widget-heading" data-id="38db36b8" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-enterprise">Enterprise</h3> </div> </div> <div class="elementor-element elementor-element-3d5bcb9 elementor-align-center Button Button--outline elementor-widget elementor-widget-button" data-id="3d5bcb9" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.live-agent.it/demo/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Prenota una demo</span> </span> </a> </div> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-655dfe79 elementor-widget elementor-widget-posts" data-id="655dfe79" data-element_type="widget" data-settings='{"full_content_row_gap":{"unit":"px","size":0,"sizes":[]}}' data-widget_type="posts.full_content"> <div class="elementor-widget-container"> <div class="elementor-posts-container elementor-posts elementor-posts--skin-full_content elementor-grid"> <article class="elementor-post elementor-grid-item post-978288 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.live-agent.it/pricing-table/pricing/"> Pricing </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.live-agent.it/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.53"> <figure class="wp-block-table"> <table class="compare-price"> <tbody> <tr> <td>Per agent/month billed annually <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Annual pricing is billed yearly and calculated based on the number of agents you add to the system. If you add more agent seats during the year, a top-up request will be generated at the same reduced rate.</span></div> </td> <td>$15</td> <td> <div class="price"> <div class="price--basic">$29</div> <div class="price--sale">$24</div> </div> </td> <td> <div class="price"> <div class="price--basic">$49</div> <div class="price--sale">$39</div> </div> </td> <td>Y</td> <td> <div class="price"> <div class="price--basic">$69</div> <div class="price--sale">$59</div> </div> </td> </tr> <tr> <td>Per agent/month billed monthly <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Monthly pricing is billed monthly and calculated based on the number of agents you add to the system. If you add more agent seats during the month, a top-up request will be generated at the same reduced rate.</span></div> </td> <td>$19</td> <td> <div class="price"> <div class="price--basic">$35</div> <div class="price--sale">$30</div> </div> </td> <td> <div class="price"> <div class="price--basic">$59</div> <div class="price--sale">$49</div> </div> </td> <td>Y</td> <td> <div class="price"> <div class="price--basic">$85</div> <div class="price--sale">$75</div> </div> </td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-786786 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.live-agent.it/pricing-table/comunicazione-canali/"> Canali di comunicazione </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.live-agent.it/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.53"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Portale Clienti <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Configurazione di un portale clienti completo di base di conoscenza, forum e domande frequenti. <a title="Features - Customer Portal" href="/features/customer-portal/">Funzionalità di portale clienti</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Moduli di contatto – Pulsanti di contatto <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Offri ai tuoi clienti la possibilità di contattarti tramite un modulo di contatto inserito direttamente nel tuo sito web. <a title="Features - Contact Forms" href="/features/contact-forms/">Funzionalità di modulo di contatto</a></span></div> </td> <td>3</td> <td>10</td> <td>50</td> <td>1</td> <td>200</td> </tr> <tr> <td>Moduli di contatto – Nella pagina web <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Offri ai tuoi clienti la possibilità di contattarti tramite un modulo di contatto inserito direttamente nel tuo sito web. <a title="Features - Contact Forms" href="/features/contact-forms/">Funzionalità di modulo di contatto</a></span></div> </td> <td>3</td> <td>10</td> <td>50</td> <td>1</td> <td>200</td> </tr> <tr> <td>Notifiche Slack <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Ricevi una notifica Slack ogni volta che ricevi un nuovo ticket o una risposta a un ticket in LiveAgent. <a title="Features - Slack" href="/features/slack/">Funzionalità di notifiche slack</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Forum per i clienti <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Crea un forum di community online per i tuoi utenti. Dagli la possibilità di porre delle domande, fornire delle risposte e guidare le discussioni. <a title="Features - Forum" href="/features/customer-forum/">Funzionalità di forum per i clienti</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Email ticketing – Account di posta elettronica incoming <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">L’email ticketing garantisce che nessuna e-mail vada persa o rimanga senza risposta. Il nostro sistema di ticketing impedisce anche la duplicazione delle risposte grazie alla funzionalità di rilevamento delle collisioni tra agenti. <a title="Explore a selection of ticketing software that are most used on the market. Choose the ideal ticketing tool and raise your customer service to the moon." href="/ticketing-software/">Funzionalità di ticketing</a></span></div> </td> <td>3</td> <td>10</td> <td>150</td> <td>2</td> <td>150</td> </tr> <tr> <td>Account di posta elettronica outgoing <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">L’email ticketing garantisce che nessuna e-mail vada persa o rimanga senza risposta. Il nostro sistema di ticketing impedisce anche la duplicazione delle risposte grazie alla funzionalità di rilevamento delle collisioni tra agenti. <a title="Explore a selection of ticketing software that are most used on the market. Choose the ideal ticketing tool and raise your customer service to the moon." href="/ticketing-software/">Funzionalità di ticketing</a></span></div> </td> <td>3</td> <td>10</td> <td>150</td> <td>2</td> <td>150</td> </tr> <tr> <td>Pulsante di live chat <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Guadagna la fiducia dei clienti e incrementa le vendite con un’assistenza via live chat personalizzata e in tempo reale. <a title="Explore a selection of the best live chat software on the market. Choose the ideal live chat software for your website and raise your customer service to the moon." href="/live-chat-software/">Funzionalità di live chat</a></span></div> </td> <td>3</td> <td>5</td> <td>50</td> <td>1</td> <td>100</td> </tr> <tr> <td>Inviti proattivi alla chat <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Coinvolgi i visitatori del tuo sito web invitandoli a chattare con i tuoi agenti. <a title="Features - Proactive Chat Invitations" href="/features/proactive-chat-invitations/">Funzionalità di inviti proattivi alla chat</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Call center <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Utilizza il call center per gestire ed elaborare in modo efficiente le interazioni con i clienti. <a title="Features - Call center" href="/features/call-center-overview/">Caratteristica del call center</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Pulsanti di feedback <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Incoraggia i clienti a inviarti nuove proposte e feedback per lo sviluppo futuro. <a title="Features - Feedback Suggestions" href="/features/feedback-suggestions/">Funzionalità di Feedback&Suggerimenti</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Viber <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Rispondi ai messaggi di Viber direttamente dalla dashboard di LiveAgent. <a title="Features - Viber" href="/features/viber/">Funzionalità viber</a></span></div> </td> <td>$39/mese</td> <td>$39/mese</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Twitter <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Monitora le parole chiave e rispondi ai tweet che richiedono un’azione. Tutte le risposte fornite da LiveAgent vengono inviate sotto forma di tweet. <a title="Features - Twitter" href="/integrations/twitter/">Funzionalità Twitter</a></span></div> </td> <td>$39/mese</td> <td>$39/mese</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Facebook <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Rispondi ai messaggi, ai post, ai commenti o alle menzioni di Facebook direttamente da LiveAgent. <a title="Features - Facebook" href="/integrations/facebook/">Funzionalità Facebook</a></span></div> </td> <td>$39/mese</td> <td>$39/mese</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Facebook + Instagram <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">L’integrazione di Instagram non è possibile senza l’integrazione di Facebook. <a title="Features - Instagram" href="/integrations/instagram/">Funzionalità Instagram</a></span></div> </td> <td>$39/mese + $19/mese</td> <td>$39/mese + $19/mese</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>WhatsApp <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Integra il tuo numero WhatsApp con il sistema di ticketing LiveAgent e usalo per rispondere ai messaggi WhatsApp all’interno del sistema di ticketing. Nota: attualmente l’integrazione funziona solo con i numeri Twilio e 360dialog.</span></div> </td> <td>—</td> <td>—</td> <td>3 numeri</td> <td>—</td> <td>3+ numeri</td> </tr> <tr> <td>Funzionalità di videochiamata <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Aumenta le vendite in uscita e migliora la soddisfazione dei clienti con la nostra funzionalità di videochiamata. Sii amichevole, e non dimenticare di sorridere! <a title="Features - Video Chat" href="/features/video-chat/">Funzionalità di videochiamata</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-786505 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.live-agent.it/pricing-table/conversazioni-gestione/"> Gestione delle conversazioni </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.live-agent.it/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.53"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Cronologia dei ticket <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Archivia tutti i ticket e le trascrizioni delle chat a tempo indeterminato. Accedi in qualsiasi momento a tutti i ticket, le conversazioni e le registrazioni delle chiamate passate per garantire la qualità, per scopi legali o di formazione.</span></div> </td> <td>Illimitato</td> <td>Illimitato</td> <td>Illimitato</td> <td>7 giorni</td> </tr> <tr> <td>Unire i ticket <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Hai ricevuto più ticket sullo stesso problema e vuoi unirli? Nessun problema! Utilizza la <a href="/features/merge-tickets/">funzionalità di unione dei ticket.</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Campi personalizzati per i ticket <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Hai ottenuto alcune informazioni preziose? Crea un campo personalizzato per i ticket e aggiungilo al pannello informativo dei ticket. <a href="/features/ticket-fields/">Funzionalità dei campi personalizzati per i ticket</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Ticket divisi <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Hai ricevuto un ticket con più richieste? Dividi il ticket in due parti e assegna ciascuna di esse a un agente/reparto diverso. <a href="/features/split-tickets/">Funzionalità di divisione dei ticket.</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Ticket interni <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Crea una nota interna per i tuoi colleghi. Le note sono visibili solo agli agenti, quindi non c’è da preoccuparsi che altri utenti finali o clienti vedano le tue note private. <a title="Features - Internal Tickets" href="/features/internal-tickets/">Ticket interni</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Allegati <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Trascina facilmente gli allegati (immagini, musica, video, documenti, ecc.) per condividerli con i tuoi clienti. <a title="Features - Attachments" href="/features/attachments/">Funzionalità per gli allegati</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Azioni di massa sui ticket <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Seleziona più ticket contemporaneamente ed esegui delle azioni di massa per risparmiare tempo. Con questa funzionalità, puoi risolvere, trasferire o eliminare più ticket con un solo clic. <a title="Features - Mass Actions" href="/features/mass-actions/">Funzionalità di azioni di massa sui ticket</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Algoritmo di Risoluzione <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Assegna automaticamente la priorità ai ticket che devono essere risolti in base agli accordi sul livello di servizio (SLA) e alla data e all’ora in cui sono stati ricevuti. <a href="/features/to-solve-button/">Funzionalità di Risoluzione</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Sondaggio sulla soddisfazione dei ticket <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Invia automaticamente delle e-mail di sondaggio sulla soddisfazione dei ticket dopo ogni interazione per garantire che i tuoi clienti ricevano un servizio di alta qualità.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Tag personalizzati <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Aggiungi dei tag personalizzati per organizzare e filtrare i ticket e visualizzarne il contenuto a colpo d’occhio.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Filtri personalizzati per i ticket <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Crea dei filtri unici per i ticket per facilitare la ricerca e il filtraggio. <a href="/features/filters/">Funzionalità dei filtri personalizzati per i ticket</a></span></div> </td> <td>300 filtri/agente</td> <td>500 filtri/agente</td> <td>1000 filtri/agente</td> <td>50 filtri/agente</td> <td>5000 filtri / agente</td> </tr> <tr> <td>Note dell’agente sui ticket <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Aggiungi delle note private ai ticket. Le note private sono visibili solo agli agenti, quindi non c’è bisogno di preoccuparsi che i clienti o altri utenti finali le vedano. <a href="/features/notes/">Funzionalità delle note dell’agente sui ticket</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Dashboard in tempo reale <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Una panoramica in tempo reale delle statistiche di utilizzo.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Trasferimento dei ticket <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Trasferisci i ticket agli agenti o ai reparti più adatti a gestirli con un solo clic.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Editor WYSIWYG <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Utilizza il nostro editor WYSIWYG per modellare il contenuto delle tue e-mail, dei modelli di e-mail e degli articoli della base di conoscenza. <a href="/features/wysiwyg-editor/">Funzionalità dell’editor WYSIWYG</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Schede multiple per i ticket <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Vuoi risolvere più di un ticket alla volta? Nessun problema! Apri più schede di ticket nell’applicazione LiveAgent e passa dall’una all’altra a seconda delle necessità. <a href="/features/multiple-ticket-tabs/">Funzionalità delle schede multiple dei ticket</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Orari di lavoro <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Quando sei disponibile per aiutare i tuoi clienti? Faglielo sapere con la <a href="/features/business-hours/">Funzionalità orari di lavoro.</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Reparti <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Crea dei reparti per le vendite, il marketing e l’assistenza tecnica per semplificare l’instradamento dei ticket e la divisione delle responsabilità. <a href="/features/departments/">Funzionalità dei reparti</a></span></div> </td> <td>10</td> <td>20</td> <td>150</td> <td>3</td> <td>300</td> </tr> <tr> <td>Ruoli nei reparti</td> <td>—</td> <td>—</td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Messaggi predefiniti <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Velocizza le tue risposte utilizzando delle sequenze di testo predefinite. <a href="/features/canned-messages-macros/">Funzionalità di messaggi predefiniti</a></span></div> </td> <td>20</td> <td>100</td> <td>500</td> <td>—</td> <td>1000</td> </tr> <tr> <td>Contatti e gruppi <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Segmenta i clienti per interessi, età, nazionalità o qualsiasi altro parametro. <a href="/features/contacts/">Funzionalità Contatti</a> e <a href="/features/contact-groups/">Gruppi</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Risposte predefinite <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Crea delle risposte predefinite per le richieste di assistenza che possono essere soddisfatte con una risposta generica. <a href="/features/predefined-answers/">Funzionalità delle risposte predefinite</a></span></div> </td> <td>20</td> <td>100</td> <td>500</td> <td>—</td> <td>1000</td> </tr> <tr> <td>Trascrizioni di chat <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">I tuoi clienti hanno bisogno di una copia della conversazione che hanno avuto con te? Forniscigli le trascrizioni delle chat via e-mail.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Condivisione di file in chat <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">La nostra live chat supporta la condivisione di file JPG, JPEG, PNG, GIF, PDF e TXT.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Finestra di chat mobile <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">I nostri widget di live chat sono reattivi: i clienti possono avviare le chat su mobile o desktop con facilità.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Impostazione dei messaggi di benvenuto della chat <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Invia dei messaggi automatici di benvenuto via chat ai visitatori del tuo sito web per dimostrare che sei online e disponibile ad aiutarli in caso di necessità.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Monitoraggio dei visitatori in tempo reale <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Monitora ciò che fanno i visitatori del tuo sito web. Scopri quali URL sono aperti, per quanto tempo hanno navigato su ogni pagina e ricevi una notifica quando passano a una nuova pagina del tuo sito.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Sondaggi di Soddisfazione via Chat <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Ottieni un feedback immediato dopo ogni interazione con il cliente. Scopri come puoi migliorare, cosa è stato fatto bene e monitora la soddisfazione del cliente nel tempo. <a href="https://support.liveagent.com/528966-Agent-ranking">Funzionalità di valutazione degli agenti</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Time Tracking <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Per comprendere meglio le prestazioni del tuo help desk, puoi tracciare le abitudini di lavoro dei tuoi agenti. Scopri quanto tempo impiegano per rispondere a ciascun ticket, quanto tempo sono stati online o quanto sono durate le loro pause. <a title="Features - Time Tracking" href="/features/time-tracking/">Funzionalità di time tracking</a></span></div> </td> <td>$19/mese</td> <td>$19/mese</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Accodamento delle Chiamate <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Se tutti gli agenti online sono occupati con le chiamate in corso, LiveAgent crea automaticamente una coda di chiamate per i nuovi chiamanti. <a title="Chat and Call queue indicator" href="https://support.liveagent.com/830459-ChatCall-queue-indicator">Indicatore della coda di chiamate</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>IVR <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Migliora l’esperienza del call center dei tuoi clienti progettando degli schemi di risposta vocale interattiva (IVR) completi che li indirizzano al reparto di assistenza o all’agente corretto. <a title="Take your customers to the experts during voice calls with Interactive Voice Response. Create your own IVR trees and route calls where you want them." href="/features/ivr-interactive-voice-response/">Funzionalità IVR</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Registrazioni delle chiamate <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">La registrazione illimitata delle chiamate ti garantisce una protezione costante con registrazioni di alta qualità delle tue chiamate ogni volta che ne hai bisogno. <a href="/features/unlimited-call-recordings/">Funzionalità di registrazione illimitata delle chiamate</a><</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Instradamento e trasferimento delle chiamate <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Il nostro software per call center è dotato di ACD e di trasferimenti di chiamata assistiti. Da oggi puoi passare senza problemi da un reparto o da un agente all’altro. <a href="/features/call-routing/">Funzionalità di instradamento</a> e <a href="/features/call-transfers/">trasferimento delle chiamate</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Ruoli personalizzati <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Crea e assegna un nome ai ruoli e personalizza le autorizzazioni degli agenti. Funzionalità dei <a href="/features/custom-roles/">ruoli personalizzati</a></span></div> </td> <td>—</td> <td>—</td> <td>3</td> <td>—</td> <td>40</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-786321 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.live-agent.it/pricing-table/personalizzazione/"> Personalizzazione </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.live-agent.it/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.53"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Chiavi API <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Collega vari programmi, software o strumenti con LiveAgent e automatizza innumerevoli attività. <a title="Features - Api" href="https://support.liveagent.com/931802-API-rate-limit-API-requests-limit">Funzionalità API</a></span></div> </td> <td>1</td> <td>5</td> <td>10</td> <td>—</td> <td>100</td> </tr> <tr> <td>Modelli di posta elettronica per i clienti <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Configura i modelli di posta elettronica per i tuoi clienti e agenti. Tutti i modelli di e-mail inviati da LiveAgent possono essere formattati come e-mail in HTML o in testo normale. <a href="/features/email-templates/">Funzionalità per i modelli di posta</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Regole e Regole temporali <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Crea dei trigger personalizzati, delle regole di automazione e delle regole temporali per velocizzare le attività ripetitive che non richiedono l’attenzione dei tuoi agenti. <a title="Features - Rules" href="/features/rules/">Regole</a> e <a title="Features - Time Rules" href="/features/time-rules/">Funzionalità di regole temporali</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Gamification <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Motiva, intrattieni, aumenta la produttività e promuovi la collaborazione nei team. <a title="Features - Gamification" href="/features/gamification-features/">Funzionalità di gamification</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Personalizzazione dei widget del modulo di contatto <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Scegli un widget per il modulo di contatto dalla nostra galleria di modelli e personalizzalo per adattarlo all’estetica della tua azienda.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Personalizzazione dei widget di chat <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Scegli un widget di chat dalla nostra galleria di modelli e personalizzatelo per adattarlo alla palette di colori della tua azienda.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Configurazione dei suoni <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Personalizza o disattiva i suoni di notifica che si sentono in LiveAgent. Scegli tra i suoni esistenti o carica i tuoi file. <a title="Features - Sounds" href="/features/sounds/">Funzionalità di configurazione dei suoni</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Ricerca e sostituisci <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">LiveAgent può cercare automaticamente delle stringhe specifiche in ogni messaggio in arrivo e sostituirle con altre prima di essere visualizzate o memorizzate nel database. <a title="Features - Search Replace" href="/features/search-replace/"> Funzionalità di ricerca e sostituzione</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Personalizzazione dei widget di chiamata <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Crea dei widget di chiamata accattivanti o scegli dalla nostra galleria di modelli. Personalizza qualsiasi design esistente in base alle tue esigenze.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Personalizzazione dei widget per le videochiamate <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Crea dei widget per videochiamate accattivanti o scegli un design esistente dalla nostra galleria di modelli. Personalizza qualsiasi modello esistente in base alle tue esigenze./span></span></div> </td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Base di conoscenza <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Crea delle categorie nel tuo portale clienti in base ai tuoi prodotti, servizi o tipi di clienti. Aggiungi degli articoli della base di conoscenza, dei forum o delle schede di feedback. <a title="Features - Knowledge Base" href="/features/knowledge-base/">Base di conoscenza</a></span></div> </td> <td>1</td> <td>2</td> <td>3</td> <td>1</td> <td>10</td> </tr> <tr> <td>Base di conoscenza aggiuntiva <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">La base di conoscenza multipla* ti dà l’opportunità di creare un numero illimitato di portali clienti separati, ognuno dei quali può avere un design, impostazioni e contenuti unici. <a title="Features - Multi Knowledge Base" href="/features/multi-knowledge-base/">Base di conoscenz</a></span></div> </td> <td>$19 / mese / per base di conoscenza</td> <td>$19 / mese / per base di conoscenza</td> <td>$19 / mese / per base di conoscenza</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Eliminazione del marchio <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Rimuovi il marchio LiveAgent dalle finestre e dai pulsanti della live chat, dalla base di conoscenza/portale clienti, dalle finestre e dai pulsanti delle chiamate, dai moduli di contatto, dai moduli di feedback e dai modelli di e-mail.</span></div> </td> <td>—</td> <td>$19 / mese / per acc</td> <td>$19 / mese / per acc</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Parcheggio dominio personalizzato <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Parcheggia il tuo account LiveAgent per renderlo accessibile dal tuo dominio. <a title="Custom domain parking" href="https://support.liveagent.com/018505-LiveAgent-Domain-parking-guide">Parcheggio dominio personalizzato</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-958627 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.live-agent.it/pricing-table/ai-funzionalita/"> Funzionalità AI </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.live-agent.it/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.53"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>AI Answer Assistant <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="badge__new">novità</span><span class="Tooltip__text">Migliora l’assistenza clienti con AI Answer Assistant. Grazie a ChatGPT e alla tua chiave API OpenAI, genera delle risposte e-mail precise, ottimizzando così le risposte e aumentando l’efficienza degli agenti.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td>—</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-786318 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.live-agent.it/pricing-table/reporting-4/"> Reporting </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.live-agent.it/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.53"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Panoramica degli analytics <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Ottieni una panoramica dell’assistenza clienti. Vedi chi sta interagendo con la tua azienda e monitora il servizio che riceve. <a title="Features - Analytics Overview" href="/features/analytics-overview/">Funzionalità di panoramica degli analytics</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Report sulle prestazioni <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Monitora le prestazioni dei tuoi agenti di supporto. Scopri chi è il più produttivo, chi preferisce le e-mail alle live chat e chi fornisce risultati costanti nel tempo. <a title="Features - Performance Report" href="/features/performance-report/">Funzionalità di report sulle presentazioni</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Report per gli agenti <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Crea dei report sugli agenti per le ore di lavoro, i ticket risolti, le chat, le chiamate, le vendite, le valutazioni e per molto altro in un intervallo di tempo specifico. <a title="Features - Agent Report" href="/features/agent-report/">Funzionalità di report per gli agenti</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Valutazioni degli agenti <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Genera dei report sulle valutazioni degli agenti che contengono anche i commenti dei clienti. <a title="Features - Agent Ranking Overview" href="/features/agent-ranking-overview/">Funzionalità di valutazione degli agenti</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Report sui reparti <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Genera dei report sul numero di ticket, di chat, di chiamate e su molto altro ancora per ciascun reparto in un intervallo di tempo specifico. <a title="Features - Department Report" href="/features/department-report/">Funzionalità di report sui reparti</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Report sui canali <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">LiveAgent ti fornisce delle informazioni dettagliate su tutti i canali di comunicazione: e-mail, live chat, call center, moduli di contatto, Instagram, messaggi di Facebook, tweet, ecc. <a title="Features - Channel Report" href="/features/channel-report/">Funzionalità di report sui canali</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Report sui tag <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Genera dei report sui tag per un periodo di tempo specifico. Le singole voci possono essere ordinate per intervallo di tempo, reparto, canale e agenzia. <a title="Features - Tag Reports" href="/features/tag-reports/">Funzionalità di report sui tag</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Cronologia dei ticket <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Filtra i ticket per giorno, settimana, mese, anno o per un intervallo di date personalizzato per generare un report sullo storico dei ticket. Scopri quali reparti hanno assegnato il maggior numero di ticket, quali agenti li hanno risolti, il loro stato attuale e altro ancora.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Report sul lavoro <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Genera dei report sul lavoro svolto in un giorno, una settimana, un mese, un anno o in un intervallo di date personalizzato. Scopri quanti ticket ti sono stati assegnati, da quale canale provengono e il loro stato attuale.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Disponibilità degli agenti per chiamate, chat, ticket <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Monitora la disponibilità dei tuoi agenti e vedi esattamente quando sono online (data, ora, da, a). <a title="Features - Agent Availability" href="/features/agent-availability/"> Funzionalità di disponibiltà degli agenti</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Disponibilità alle chiamate e alle chat <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Genera dei report sulla disponibilità di ciascun agente a rispondi alle chiamate e alle chat. Scopri chi è più coinvolto e chi deve aumentare il proprio impegno di assistenza.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Carico di chiamate, chat e ticket <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Scopri quali sono gli agenti a cui è stato assegnato il maggior numero di ticket, chiamate e chat per confrontare e ottimizzare i carichi di lavoro dei tuoi agenti.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-786308 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.live-agent.it/pricing-table/integrazioni-4/"> Integrazioni </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.live-agent.it/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.53"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Integrazioni <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Ottieni l’accesso a tutti i plugin di LiveAgent e alle integrazioni con altre soluzioni software per unificare e semplificare il tuo flusso di lavoro.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-786413 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.live-agent.it/pricing-table/supporto-e-servizi/"> Supporto e servizi </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.live-agent.it/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.53"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Servizio Clienti <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Offriamo assistenza clienti 24 ore su 24, 7 giorni su 7, tutto l’anno. Contattaci tramite live chat, e-mail, telefono, social media o attraverso il nostro portale clienti. Offriamo anche assistenza multilingue.</span></div> </td> <td>miglior risultato</td> <td>24/7</td> <td>24/7</td> <td>miglior risultato</td> <td>24/7</td> </tr> <tr> <td>Impostazione White Glove <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Siediti e rilassati mentre noi configuriamo il tuo account LiveAgent per te. Accedi a un sistema di helpdesk pronto all’uso che aumenterà la produttività dei tuoi agenti e migliorerà il tuo servizio clienti.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>App per iPhone/Android <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Offriamo un’applicazione LiveAgent per i sistemi operativi Android e iOS. <a title="Features - Mobile" href="/features/mobile-help-desk/">Funzionalità per applicazioni mobili iPhone/Android</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Supporto multilingue <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">LiveAgent supporta attualmente 45 traduzioni linguistiche e ne vengono aggiunte regolarmente di nuove. <a title="Features - Multilingual Support" href="/features/multilingual-support/">Funzionalità di supporto multilingue</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Supporto per siti web multipli <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Hai più aziende, prodotti o sottodomini con siti web unici? Nessun problema, LiveAgent è in grado di recuperare e ottimizzare tutti i ticket in un unico account LiveAgent.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Supporto Multibrand <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Gestisci la comunicazione dell’help desk per più marchi e aziende da un unico software.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Telefono IP hardware <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Ti senti più a tuo agio ad usare il tuo telefono hardware? Nessun problema! Collegalo a LiveAgent per rispondere alle chiamate. Non devi usare dei softphone o rispondere alle chiamate nel browser se non ti piace.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Formazione sul prodotto online <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Programma un corso di formazione su LiveAgent per il tuo responsabile dell’assistenza, per aiutarlo a comprendere meglio lo strumento o per aiutarlo a risolvere alcuni problemi di configurazione che potrebbe incontrare lungo il suo percorso con LiveAgent.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Account manager senior <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Offriamo il supporto di un account manager come punto di contatto diretto. L’account manager può essere fornito su richiesta nel piano Large per gli account con più di 50 agenti.</span></div> </td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Team di onboarding dedicato <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Il nostro team di esperti ti aiuterà a capire come utilizzare le funzionalità e gli strumenti di LiveAgent.</span></div> </td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-786306 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.live-agent.it/pricing-table/sicurezza-e-autorizzazioni/"> Sicurezza e autorizzazioni </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.live-agent.it/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.53"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Data Ceter in UE/USA/UK/SG <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Attualmente disponiamo di diversi data center in tutto il mondo. Installiamo gli account dei nostri clienti sul miglior punto server possibile a seconda della loro ubicazione e tenendo conto delle leggi nazionali.<a title="Features - Multiple Data Centers" href="/features/multiple-data-centers/">Data Center Multipli</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Integrazione di SpamAssassin <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Risparmia tempo e combatti gli spam con il filtro antispam automatico. LiveAgent implementa la piattaforma anti-spam SpamAssassin, che blocca gli spam. <a href="/features/spam-filters/">Funzionalità di filtro SPAM</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Limitazione dell’accesso al pannello agenti <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Limita i numeri IP che possono accedere al pannello agenti.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Gestione dei Criteri di Password <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">LiveAgent ti assicura che la password scelta per il tuo account non sia stata compromessa da precedenti violazioni di dati.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Verifica in 2 passaggi <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Proteggi il tuo account LiveAgent con la tua password e un codice aggiuntivo dall’applicazione mobile Google Authenticator. <a title="Features - 2 Step Verification" href="/features/2-step-verification/">Funzionalità di verifica in 2 passaggi.</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Crittografia HTTPS <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Tutti gli account ospitati da LiveAgent funzionano con una connessione sicura utilizzando il protocollo HTTPS. <a title="Features - Https Encryption" href="/features/https-encryption/">Funzionalità di crittografia HTTPS</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Elenco dei visitatori vietati <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Qualcuno ti sta spammando o si sta comportando in modo fastidioso? Blocca il loro indirizzo IP per impedirgli di chattare con te. Quando sei pronto, puoi revocare il divieto consultando l’elenco dei visitatori banditi dalla tua chat.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Registro Audit <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Trovi qualcosa di sospetto? Esamina il registro audit per vedere quali azioni ha eseguito ciascun agente in un determinato periodo di tempo. <a title="Features - Audit Log" href="/features/audit-log/">Funzionalità di registro audit</a></span></div> </td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>SSO <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Utilizza il single sign-on (SSO) per semplificare il login dei tuoi agenti. Accedi una volta sola senza reinserire i fattori di autenticazione e velocizza il processo.</span></div> </td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Server di posta elettronica integrato <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Utilizza i nostri server di posta per inviare delle e-mail da LiveAgent invece che utilizzare la tua personale.</span></div> </td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> <tr> <td>Personalizzazione dei modelli di e-mail di sistema <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Modifica la formulazione e il design di tutte le e-mail di sistema e personalizzale ogni volta che ne hai bisogno.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#check"></use></svg>Y</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-785759 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.live-agent.it/pricing-table/automazione/"> Automazione </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.live-agent.it/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.53"> <figure class="wp-block-table"><table><tbody><tr><td>Regole sugli Eventi <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Imposta delle regole di automazione per vari eventi e determina le azioni da eseguire automaticamente ogni volta che si verifica un evento specifico in LiveAgent.</span></div> </td><td>50</td><td>150</td><td>500</td><td>—</td><td>1000</td></tr><tr><td>Regole Temporali <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Imposta delle regole temporali che eseguono automaticamente delle azioni dopo che sono trascorsi determinati periodi di tempo nel tuo sistema LiveAgent.</span></div> </td><td>—</td><td>30</td><td>100</td><td>—</td><td>200</td></tr><tr><td>Regole SLA <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Imposta delle regole interne di Service Level Agreement (SLA) che garantiscano un’esperienza fluida per i tuoi agenti e clienti. Utilizzale per stabilire responsabilità, sanzioni e rimedi così da mantenere un flusso di lavoro corretto.</span></div> </td><td>—</td><td>5</td><td>50</td><td>—</td><td>100</td></tr><tr><td>Livelli SLA <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-circle"></use></svg><span class="Tooltip__text">Imposta le regole del Service Level Agreement (SLA) su più livelli per garantire dei flussi di lavoro corretti su più livelli. Non puoi utilizzarle per specificare i flussi di lavoro in diverse circostanze.</span></div></td><td>—</td><td>5</td><td>20</td><td>—</td><td>100</td></tr></tbody></table></figure> </div> </article> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-51ec33a6 Block Block--redesign Block--redesign__successtories Block--background elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="51ec33a6" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-44cbf456 wrapper" data-id="44cbf456" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6e73a993 elementor-widget elementor-widget-heading" data-id="6e73a993" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-le-migliori-customer-experience-vengono-create-con-liveagent">Le <span class="highlight-gradient">migliori customer experience</span> vengono <br>create con LiveAgent</h2> </div> </div> <div class="elementor-element elementor-element-873d462 elementor-widget elementor-widget-shortcode" data-id="873d462" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <section class="success__stories"> <ul class="success__stories__list"> <li class="success__stories__item"> <article data-category="" data-region="" class="success__stories__item__article post-530492 ms_success-stories type-ms_success-stories status-publish has-post-thumbnail hentry"> <a href="https://www.live-agent.it/storie-di-successo/satur/" class="success__stories__item__link" title="Read Satur's story" hreflang="it-IT" onover-preload="1"></a> <div class="success__stories__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/05/satur.jpg"> <picture><source data-srcset="https://www.live-agent.it/wp/urlslab-download/db4f001f202708626e3e015875c5ea02/satur-700x209.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.it/wp/urlslab-download/48acb7db1848f1957c39a400f48c1033/satur-700x209.jpg" alt="Read Satur's story" data-src="https://www.live-agent.it/wp/urlslab-download/48acb7db1848f1957c39a400f48c1033/satur-700x209.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="28"></picture> </div> <div class="success__stories__item__content"> <h3 class="success__stories__item__title" id="h-satur"> Satur </h3> <div class="success__stories__item__excerpt"> <p itemprop="abstract" class="item-excerpt"> L'agenzia di viaggi SATUR è la più grande agenzia di viaggi slovacca che ha più di 100 anni di esperienza e 90 000 clienti soddisfatti del loro operato, che ogni… </p> <p class="learn-more"> <a href="https://www.live-agent.it/storie-di-successo/satur/" class=" icn-after-arrow-right" title="Satur offre esperienze di viaggio indimenticabili da 100 anni, con un servizio clienti eccellente grazie a LiveAgent. Esplora con noi!" hreflang="it-IT" onover-preload="1"> Scopri di più Satur <svg class="icon icon-arrow-right"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a> </p> </div> </div> </article> </li> <li class="success__stories__item"> <article data-category="" data-region="" class="success__stories__item__article post-527270 ms_success-stories type-ms_success-stories status-publish has-post-thumbnail hentry"> <a href="https://www.live-agent.it/storie-di-successo/freschkescht/" class="success__stories__item__link" title="Read FrëschKëscht's story" hreflang="it-IT" onover-preload="1"></a> <div class="success__stories__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/03/freschkescht-1.jpg"> <picture><source data-srcset="https://www.live-agent.it/wp/urlslab-download/3931ff995085b8564c1c76da0f8b945a/freschkescht-1-700x209.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.it/wp/urlslab-download/eccd0b64028b9ecdc3ccc40446969b5d/freschkescht-1-700x209.jpg" alt="Read FrëschKëscht's story" data-src="https://www.live-agent.it/wp/urlslab-download/eccd0b64028b9ecdc3ccc40446969b5d/freschkescht-1-700x209.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="29"></picture> </div> <div class="success__stories__item__content"> <h3 class="success__stories__item__title" id="h-fr-schk-scht"> FrëschKëscht </h3> <div class="success__stories__item__excerpt"> <p itemprop="abstract" class="item-excerpt"> FrëschKëscht è iniziato come un progetto scolastico e si è trasformato successivamente in una vera e propria azienda grazie all'ottimo servizio clienti che fornisce e al successo che ne è… </p> <p class="learn-more"> <a href="https://www.live-agent.it/storie-di-successo/freschkescht/" class=" icn-after-arrow-right" title="FrëschKëscht trasforma il servizio clienti con LiveAgent, migliorando la gestione email e aumentando le vendite. Scopri di più!" hreflang="it-IT" onover-preload="1"> Scopri di più FrëschKëscht <svg class="icon icon-arrow-right"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a> </p> </div> </div> </article> </li> </ul> <a href="https://www.live-agent.it/storie-di-successo/" class="Button Button--full" title="Scopri come il software di help desk LiveAgent ha trasformato aziende di vari settori migliorando la soddisfazione dei clienti, la fidelizzazione e i ricavi. Esplora storie di successo di marchi come SATUR, FrëschKëscht, Huawei e molti altri. Inizia oggi la tua prova gratuita di 14 giorni senza bisogno di carta di credito!" hreflang="it-IT" onover-preload="1"><span>View all</span></a> </section> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-16e4b9b elementor-section-full_width Block Block--redesign Block--video image-left elementor-section-height-default elementor-section-height-default" data-id="16e4b9b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e25d287 wrapper" data-id="e25d287" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-7844df1 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7844df1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a0fd247 videoBlock" data-id="a0fd247" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-53515f1 videoTitle elementor-widget elementor-widget-text-editor" data-id="53515f1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-liveagentvedi-come-funziona">LiveAgent<br>Vedi come funziona!</h2> <p>00:00/02:25</p> </div> </div> <div class="elementor-element elementor-element-4b78d77 elementor-widget elementor-widget-video" data-id="4b78d77" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/youtu.be\/3zYfDwqNj0U","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/3zYfDwqNj0U\/sddefault.jpg"},"video_type":"youtube"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><link rel="stylesheet" id="urlslab_youtube_loader-css" type="text/css" media="all" href="https://www.live-agent.it/app/plugins/wp-urlslab/public/build/css/urlslab_youtube_loader_decorated.css"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="3zYfDwqNj0U"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">LiveAgent Product Tour | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M145S</strong><picture><source data-srcset="https://www.live-agent.it/wp/urlslab-download/22011f48a02f8161abe4240ce9e7fe48/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.live-agent.it/wp/urlslab-download/e10b69843ec1a60996a180075451aaea/hqdefault.jpg" alt="Youtube video: LiveAgent Product Tour" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="30"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:32+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. Our video will guide you through basic customization options, live chat implementation, reporting, and more. Having a tool like LiveAgent in your arsenal is the key to improving customer satisfaction and increasing sales. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Royalty-free music: https://www.bensound.com/royalty-free-music/track/creative-minds Have any questions? Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div></div> <div class="elementor-custom-embed-image-overlay" style="" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2022/10/how-it-works.jpg"> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bcbfdb4" data-id="bcbfdb4" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-47687b6 tag elementor-widget elementor-widget-text-editor" data-id="47687b6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Prezzi di LiveAgent </strong></p> </div> </div> <div class="elementor-element elementor-element-3228f59 elementor-widget elementor-widget-heading" data-id="3228f59" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-hai-bisogno-di-aiuto-per-capire-quale-sia-il-piano-migliore-per-te">Hai bisogno di aiuto per capire quale sia il <span class="highlight-gradient">piano migliore</span> per te?</h2> </div> </div> <div class="elementor-element elementor-element-a73799a elementor-widget elementor-widget-text-editor" data-id="a73799a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Ogni azienda è diversa. Abbiamo un team di responsabili del customer success pronto a esaminare il tuo caso d’uso specifico.</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-6d1b608a elementor-section-full_width SliderTestimonials SliderTestimonials--shadow SliderTestimonials--custom Block elementor-section-height-default elementor-section-height-default" data-id="6d1b608a" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5b0ff9f5 wrapper" data-id="5b0ff9f5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6ea7c69c elementor-widget elementor-widget-heading" data-id="6ea7c69c" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-risparmia-di-pi-con-liveagent"><span class="highlight-gradient">Risparmia di più</span> con LiveAgent</h2> </div> </div> <div class="elementor-element elementor-element-cee85d7 elementor-widget elementor-widget-text-editor" data-id="cee85d7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Confronta le varie opzioni di software di helpdesk e trova la migliore offerta. Seleziona il numero di agenti necessari, confronta i prezzi e trova il tuo strumento di <a href="https://www.live-agent.it/accademia/perche-usare-sistema-ticketing/" title="Molte organizzazioni stanno ancora ignorando un sistema di ticketing. Ciò è dovuto principalmente alla mancanza di comprensione dei vantaggi di questo sistema" hreflang="it-IT" onover-preload="1">ticketing</a> ideale.</p> </div> </div> <div class="elementor-element elementor-element-6ab777bd elementor-widget elementor-widget-shortcode" data-id="6ab777bd" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div data-widget> <link data-href="https://www.live-agent.it/app/themes/liveagent/apps/web-calc-featured/build/static/css/main.css?241122104000" rel="stylesheet"> <div id="calcfeaturedWrapper"> <div id="calcfeatured" dir="ltr" class="calcfeatured--main"></div> </div> <script> (() => { sessionStorage.setItem('WebCalcFeatured', '["ticketing"]'); })() </script> <script data-src="https://www.live-agent.it/app/themes/liveagent/apps/web-calc-featured/build/static/js/main.js?241122104000"></script> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-160a3b95 Text Text--faq elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="160a3b95" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-6bd72da0" data-id="6bd72da0" data-element_type="column"> <div class="elementor-widget-wrap"> </div> </div> <div class="elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-6c138d14" data-id="6c138d14" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-38de57e9 elementor-widget elementor-widget-shortcode" data-id="38de57e9" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"></div> </div> </div> </div> </div> <div class="elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-70a9b770" data-id="70a9b770" data-element_type="column"> <div class="elementor-widget-wrap"> </div> </div> </div> </section> </div> <div class="SimilarSources"> <div class="wrapper"> <div class="SimilarSources__title h3">Articoli Correlati aPrezzi</div> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.live-agent.it/aumenta-engagement/" title="Aumenta il customer engagement con un supporto omnicanale personalizzato. Lascia i tuoi clienti soddisfatti ogni volta che interagiscono con la tua azienda." hreflang="it-IT" onover-preload="1"><img alt="Aumenta il customer engagement con un supporto omnicanale personalizzato. Lascia i tuoi clienti soddisfatti ogni volta che interagiscono con la tua azienda." data-src="https://assets.flowhunt.io/screenshots/135aced26b6ef7a7/bc021bfcd2123423/1729106297_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.live-agent.it/aumenta-engagement/" title="Aumenta il customer engagement con un supporto omnicanale personalizzato. Lascia i tuoi clienti soddisfatti ogni volta che interagiscono con la tua azienda." hreflang="it-IT" onover-preload="1">Aumenta l'engagement con LiveAgent</a></p><p class="urlslab-rel-res-item-summary">Scopri come aumentare l'engagement dei clienti con LiveAgent! Offri un'esperienza di shopping coinvolgente e personalizzata che farà tornare i clienti, migliorando il loro coinvolgimento con supporto omnicanale, servizi personalizzati in tempo reale e opzioni self-service. Ottieni un vantaggio competitivo e fidelizza i tuoi clienti. Prova gratuita di 30 giorni disponibile.</p><a href="https://www.live-agent.it/aumenta-engagement/" title="Aumenta il customer engagement con un supporto omnicanale personalizzato. Lascia i tuoi clienti soddisfatti ogni volta che interagiscono con la tua azienda." class="urlslab-rel-res-item-arrow" hreflang="it-IT" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.live-agent.it/reviews/recensioni-del-software-di-live-chat-software/liveagent-3/" title="Stai prendendo in considerazione LiveAgent per quanto riguarda la live chat? Dai un'occhiata alla nostra recensione e scopri come si è comportato durante i nostri test generali." hreflang="it-IT" onover-preload="1"><img alt="Stai prendendo in considerazione LiveAgent per quanto riguarda la live chat? Dai un'occhiata alla nostra recensione e scopri come si è comportato durante i nostri test generali." data-src="https://assets.flowhunt.io/screenshots/135aced26b6ef7a7/cdc6c1ec96e713b6/1729074570_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.live-agent.it/reviews/recensioni-del-software-di-live-chat-software/liveagent-3/" title="Stai prendendo in considerazione LiveAgent per quanto riguarda la live chat? Dai un'occhiata alla nostra recensione e scopri come si è comportato durante i nostri test generali." hreflang="it-IT" onover-preload="1">Recensione della live chat di LiveAgent</a></p><p class="urlslab-rel-res-item-summary">Stai prendendo in considerazione LiveAgent per quanto riguarda la live chat? Dai un'occhiata alla nostra recensione e scopri come si è comportato durante i nostri test generali.</p><a href="https://www.live-agent.it/reviews/recensioni-del-software-di-live-chat-software/liveagent-3/" title="Stai prendendo in considerazione LiveAgent per quanto riguarda la live chat? Dai un'occhiata alla nostra recensione e scopri come si è comportato durante i nostri test generali." class="urlslab-rel-res-item-arrow" hreflang="it-IT" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.live-agent.it/caratteristiche/integrazioni-help-desk/" title="LiveAgent è un software di supporto clienti che offre molte integrazioni per migliorare le tue operazioni. Scopri di più su tutte le possibili integrazioni di LiveAgent." hreflang="it-IT" onover-preload="1"><img alt="LiveAgent è un software di supporto clienti che offre molte integrazioni per migliorare le tue operazioni. Scopri di più su tutte le possibili integrazioni di LiveAgent." data-src="https://assets.flowhunt.io/screenshots/135aced26b6ef7a7/87b4c8240c2eb15a/1729101676_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="33"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.live-agent.it/caratteristiche/integrazioni-help-desk/" title="LiveAgent è un software di supporto clienti che offre molte integrazioni per migliorare le tue operazioni. Scopri di più su tutte le possibili integrazioni di LiveAgent." hreflang="it-IT" onover-preload="1">Integrazioni</a></p><p class="urlslab-rel-res-item-summary">Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente.</p><a href="https://www.live-agent.it/caratteristiche/integrazioni-help-desk/" title="LiveAgent è un software di supporto clienti che offre molte integrazioni per migliorare le tue operazioni. Scopri di più su tutte le possibili integrazioni di LiveAgent." class="urlslab-rel-res-item-arrow" hreflang="it-IT" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.live-agent.it/prezzi/enterprise/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="it-IT" onover-preload="1"><img alt="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." data-src="https://assets.flowhunt.io/screenshots/135aced26b6ef7a7/36ddbfd10d0e6b20/1728905008_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="34"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.live-agent.it/prezzi/enterprise/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="it-IT" onover-preload="1">Prezzi di LiveAgent</a></p><p class="urlslab-rel-res-item-summary">Scopri il piano Enterprise di LiveAgent, la soluzione completa per le aziende che include funzionalità avanzate come assistenza clienti prioritaria, integrazione WhatsApp assistita, gestione dei rilasci programmati e ruoli personalizzati. Approfitta di 2 mesi gratuiti con fatturazione annuale. Inizia la tua prova gratuita senza carta di credito e potenzia il tuo servizio clienti oggi stesso!</p><a href="https://www.live-agent.it/prezzi/enterprise/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." class="urlslab-rel-res-item-arrow" hreflang="it-IT" onover-preload="1"></a></div></div></div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/prova/" class="Button Button--full" title="Stai considerando il software dell'help desk LiveAgent? Inserisci i tuoi dati e puoi iniziare la tua prova gratuita, senza vincoli, senza bisogno di informazioni sulla carta di credito." hreflang="it-IT" onover-preload="1"> <span>Start 14-days free trial</span> </a> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--outline" title="Desideri saperne di più su LiveAgent? Richiedi una demo gratuita per saperne di più su LiveAgent e su come può aiutarti ad avere successo." hreflang="it-IT" onover-preload="1"> <span>Prenota una demo</span> </a> </div> <ul class="GoodHands__logos flex"> <li class="GoodHands__logo"> <a href="/premi/" title="Capterra" hreflang="it-IT" onover-preload="1"> <img alt="Capterra" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/logo-capterra.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="35"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/premi/" title="G2 Crowd" hreflang="it-IT" onover-preload="1"> <img alt="G2 Crowd" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/logo_g2.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="36"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/premi/" title="GetApp" hreflang="it-IT" onover-preload="1"> <img alt="GetApp" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/logo_getapp.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="37"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> </ul> </div> <div class="GoodHands__image"> <picture><img alt="Prenota una demo" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/goodhands_image.png?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="38"></picture> </div> </div> </section> <script> function showGoodHands() { const goodhands = document.querySelector('.GoodHands'); goodhands.classList.remove('hidden'); } window.addEventListener('load', () => { showGoodHands(); window.removeEventListener('load', showGoodHands); }); </script> <footer class="Footer urlslab-skip-keywords urlslab-skip-fragment" data-scrollsidebars="true" style="" urlslab-lazy-bgimage="https://www.live-agent.it/app/themes/liveagent/assets/images/footer-bg.svg"> <div class="Footer__top"> <div class="wrapper"> <div class="Footer__top__row"> <div class="Footer__top__column"> <div class="nav_menu-55 widget_nav_menu"><div class="Footer__top__column__title Footer__top__column__title--image h5"><img alt="LiveAgent" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/logo_liveagent_light.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39">LiveAgent</div><div class="menu-footer-top-liveagent-italian-container"><ul id="menu-footer-top-liveagent-italian" class="menu"><li id="menu-item-209257"><a href="https://www.live-agent.it/demo/" title="Desideri saperne di più su LiveAgent? Richiedi una demo gratuita per saperne di più su LiveAgent e su come può aiutarti ad avere successo." hreflang="it-IT" onover-preload="1">Demo</a></li> <li id="menu-item-932461"><a href="/prezzi/" aria-current="page" title="I piani di LiveAgent partono da 9 $/agente/mese e includono il ticketing via e-mail, la funzionalità di live chat, la knowledge base e molto altro ancora. Il pacchetto completo è disponibile a $69/agente/mese." hreflang="it-IT">Prezzi</a></li> <li id="menu-item-149132"><a href="/caratteristiche/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="it-IT" onover-preload="1">Funzionalità</a></li> <li id="menu-item-149133"><a href="/integrazioni/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="it-IT" onover-preload="1">Integrazioni</a></li> <li id="menu-item-149126"><a href="https://www.live-agent.it/alternative/" title="Un ottimo servizio clienti si basa su un confronto specifico tra software di help desk. Prova LiveAgent con una prova gratuita di 14 giorni. Costruisci delle relazioni più durature e Aumenta le vendite." hreflang="it-IT" onover-preload="1">Alternative</a></li> <li id="menu-item-818026"><a href="https://www.liveagent.com/tour/" title="Take a tour of LiveAgent and discover all amazing tools and features in our multi-channel help desk app. Try it out today and improve your customer service." hreflang="en-US" onover-preload="1">Tour</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-56 widget_nav_menu"><div class="Footer__top__column__title h5">Assistenza</div><div class="menu-footer-top-support-italian-container"><ul id="menu-footer-top-support-italian" class="menu"><li id="menu-item-149148"><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portale di assistenza</a></li> <li id="menu-item-149151"><a href="https://www.live-agent.it/migrazione/" title="La migrazione dei dati su LiveAgent è facilissima grazie ai nostri plugin pronti all'uso. LiveAgent è disponibile in 43 lingue e supporta widget multiligua. LiveAgent offre un piano per sempre gratuito, oltre a tre altri piani a prezzi imperdibili." hreflang="it-IT" onover-preload="1">Migrazione dei dati</a></li> <li id="menu-item-149149"><a href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Status del sistema</a></li> <li id="menu-item-149150"><a href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Registro delle modifiche</a></li> <li id="menu-item-149152"><a href="https://www.live-agent.it/richiesta-di-proposta/" title="Hai bisogno di risposte concrete a domande specifiche riguardanti il nostro software? Contattaci e ti contatteremo direttamente con le risposte." hreflang="it-IT" onover-preload="1">Modulo di richiesta di proposta</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-57 widget_nav_menu"><div class="Footer__top__column__title h5">Azienda</div><div class="menu-footer-top-company-italian-container"><ul id="menu-footer-top-company-italian" class="menu"><li id="menu-item-453639"><a href="https://www.live-agent.it/su-di-noi/informazioni-liveagent/" title="Scopri LiveAgent, il software originale di help desk creato per trasformare l'assistenza clienti. Dal 2004, serviamo oltre 150 milioni di utenti con soluzioni innovative di chat dal vivo e ticketing. Unisciti a noi per un servizio clienti eccezionale e accessibile. Visita il nostro sito per una prova gratuita di 14 giorni!" hreflang="it-IT" onover-preload="1">Su di noi</a></li> <li id="menu-item-149104"><a href="https://www.live-agent.it/premi/" title="Un ottimo servizio clienti si basa su un miglior Software di Help Desk. A partire da €15/mese. Inizia con una Prova Gratuita di 14 Giorni. In-Loco o SaaS." hreflang="it-IT" onover-preload="1">Premi e riconoscimenti</a></li> <li id="menu-item-951786"><a href="https://www.live-agent.it/storie-di-successo/" title="Scopri come il software di help desk LiveAgent ha trasformato aziende di vari settori migliorando la soddisfazione dei clienti, la fidelizzazione e i ricavi. Esplora storie di successo di marchi come SATUR, FrëschKëscht, Huawei e molti altri. Inizia oggi la tua prova gratuita di 14 giorni senza bisogno di carta di credito!" hreflang="it-IT" onover-preload="1">Recensioni dei clienti</a></li> <li id="menu-item-149106"><a href="https://www.live-agent.it/integrazioni/#partner-voip" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="it-IT" onover-preload="1">Partner VoIP</a></li> <li id="menu-item-149107"><a href="https://www.live-agent.it/programma-di-affiliazione/" title="Il programma di affiliazione LiveAgent offre rapporti in tempo reale sulle vendite, sul traffico, il saldo sul conto e la performance generale. Unisciti oggi al nostro programma di affiliazione." hreflang="it-IT" onover-preload="1">Programma di affiliazione</a></li> <li id="menu-item-951787"><a href="https://www.liveagent.com/about/impressum/" title="Explore LiveAgent's Impressum page for essential business details of Quality Unit, s.r.o. in Bratislava, Slovakia, including CEO contacts, registration info, and identification numbers. Start a 14-day free trial and join our satisfied clients in delivering exceptional customer support." hreflang="en-US" onover-preload="1">Impressum</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-58 widget_nav_menu"><div class="Footer__top__column__title h5">Scopri di più</div><div class="menu-footer-top-learn-italian-container"><ul id="menu-footer-top-learn-italian" class="menu"><li id="menu-item-149120"><a href="/blog/" title="Scopri le ultime novità e consigli sul servizio clienti con LiveAgent! Approfondisci l'uso di chatbot, WhatsApp, e email marketing per migliorare la soddisfazione del cliente e ridurre il churn rate. Esplora le strategie per creare connessioni emotive e fidelizzare i clienti attraverso la nostra piattaforma di supporto completa. Visita il nostro blog per approfondimenti e risorse esclusive!" hreflang="it-IT" onover-preload="1">Blog</a></li> <li id="menu-item-149121"><a href="/glossario/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="it-IT" onover-preload="1">Glossario</a></li> <li id="menu-item-149122"><a href="/accademia/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="it-IT" onover-preload="1">Accademia</a></li> <li id="menu-item-149123"><a href="/template-email/" title="Esplora la nostra vasta gamma di modelli email su LiveAgent e trasforma la tua comunicazione aziendale! Dai modelli di onboarding e apprezzamento clienti a quelli per lanciare nuovi prodotti, abbiamo tutto il necessario per migliorare il coinvolgimento e la soddisfazione del cliente. Visita ora per scoprire come questi strumenti possono semplificare la tua comunicazione e aumentare il successo delle tue campagne." hreflang="it-IT" onover-preload="1">Modelli</a></li> <li id="menu-item-149165"><a href="https://www.live-agent.it/test-di-digitazione/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="it-IT" onover-preload="1">Test di digitazione</a></li> <li id="menu-item-951788"><a href="https://www.liveagent.com/costs-calculator/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US" onover-preload="1">Calcolo dei Costi</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-59 widget_nav_menu"><div class="Footer__top__column__title h5">Popolari</div><div class="menu-footer-top-popular-italian-container"><ul id="menu-footer-top-popular-italian" class="menu"><li id="menu-item-951789"><a href="https://www.live-agent.it/conoscenze-base-software-2/" title="Scopri una guida completa alle 20 migliori opzioni di software di base di conoscenza, per semplificare la gestione delle informazioni e aumentare l'efficienza." hreflang="it-IT" onover-preload="1">Software per la base di conoscenza</a></li> <li id="menu-item-951790"><a href="https://www.live-agent.it/software-servizio-clienti/" title="Il software per il servizio clienti combina una potente casella di posta elettronica, una chat dal vivo, un call center e un portale clienti. Scegli quello giusto per le tue esigenze." hreflang="it-IT" onover-preload="1">Software per il servizio clienti</a></li> <li id="menu-item-951791"><a href="https://www.liveagent.com/blog/best-voip-phone-systems-and-integrations/" title="Explore the top 20 VoIP phone systems and integrations for 2024 to enhance your business communications. Learn how to choose the best VoIP solution based on features, pricing, and requirements to streamline operations effectively. Discover the benefits of VoIP technology and find the perfect fit for your company's needs." hreflang="en-US" onover-preload="1">Sistemi telefonici VoIP</a></li> <li id="menu-item-951792"><a href="https://www.live-agent.it/software-self-service/" title="Il software di self-service per i clienti di LiveAgent amplierà le tue capacità di assistenza. Consenti ai tuoi clienti di risolvere i problemi da soli, 24 ore su 24, 7 giorni su 7." hreflang="it-IT" onover-preload="1">Software self-service</a></li> <li id="menu-item-951793"><a href="https://www.live-agent.it/software-call-center-inbound/" title="Il software per call center inbound può aiutarti a creare un call center virtuale. Gestisci facilmente le comunicazioni con i clienti in entrata, migliora le prestazioni del team di supporto e genera più vendite in entrata. Scegli quello giusto per le tue esigenze." hreflang="it-IT" onover-preload="1">Software per call center inbound</a></li> <li id="menu-item-951794"><a href="https://www.live-agent.it/software-per-la-gestione-dei-reclami/" title="Il sistema per la gestione dei reclami dei clienti ti fornisce una soluzione all-in-one di help desk che ottimizza i tuoi canali di comunicazione. Scopri il miglior sistema sul mercato per il tuo business." hreflang="it-IT" onover-preload="1">Sistema di gestione dei reclami</a></li> <li id="menu-item-951795"><a href="https://www.liveagent.com/blog/best-client-portal-software/" title="Client portal software showcases a customer-centric approach. Learn about 25 of the best client portal software on the market today." hreflang="en-US" onover-preload="1">Software per il portale clienti</a></li> <li id="menu-item-951796"><a href="https://www.liveagent.com/startups/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. 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"" : decodeURIComponent(results[1].replace(/\+/g, " ")); } const source = getParameterByName('utm_source'); const brandingLinks = ['branding', 'chat', 'contactform', 'knowledge_base', 'textlink']; let timeout = 250; if ( brandingLinks.includes( source ) ) { timeout = 30000; } if ( window.innerWidth < 768 ) { timeout = 5000; } setTimeout( function() { (function(d, src, c) { s=d.createElement('script');s.id='la_x2s6df8d';s.async=true;s.src=src;s.onload=s.onreadystatechange=function(){var rs=this.readyState;if(rs&&(rs!='complete')&&(rs!='loaded')){return;}c(this);};document.querySelector('#chatBtn').appendChild(s);})(document, '//support.qualityunit.com/scripts/track.js', function(e){ LiveAgent.createButton('28bwor7y', e); }); }, timeout ); } if ( getCookieFrontend( "cookieLaw" ) ) { createButton() } </script> <div class="ContactUs__form hidden" id="contactUsForm" data-targetid="contactUsForm"> <button class="ContactUs__menu--close" data-close-target="contactUsForm" type="button"> <svg class="icon-close"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#close"></use></svg> </button> </div> <script> function showContactForm() { (function(d, src, c) { if(!document.querySelector('#contactUsForm').classList.contains('loaded')) { var t=d.scripts[d.scripts.length - 1],s=d.createElement('script');s.id='la_x2s6df8d';s.defer=true;s.src=src;s.onload=s.onreadystatechange=function(){var rs=this.readyState;if(rs&&(rs!='complete')&&(rs!='loaded')){return;}c(this);};document.querySelector('#contactUsForm:not(.loaded)').insertAdjacentElement('beforeend',s);document.querySelector('#contactUsForm:not(.loaded)').classList.add('loaded');} })(document, 'https://support.qualityunit.com/scripts/track.js', function(e){ LiveAgent.createForm('99c3idgr', e); }); } </script> <div class="ContactUs"> <button class="ContactUs__button flex flex-align-center" data-target="contactUsMenu" type="button"> <span>Contattaci</span> <div class="ContactUs__button--icon__wrap"> <svg class="ContactUs__button--icon" viewbox="0 0 55 55" xmlns="http://www.w3.org/2000/svg" xml:space="preserve"><path class="ContactUs__button--icon__path" d="M55 27.5C55 12.322 42.678 0 27.5 0S0 12.322 0 27.5 12.322 55 27.5 55 55 42.678 55 27.5ZM28.554 38.07c-2.029 2.392-4.317 5.096-7.282 5.096 1.145-1.56 1.925-3.432 2.497-5.357-7.229-1.196-12.638-5.512-12.638-10.713 0-2.549 1.768-7.594 7.593-7.594 4.733 0 8.165 3.797 8.165 8.114 0 3.276-1.56 4.473-2.444 4.473-1.04 0-1.56-.729-1.56-2.185v-7.593H20.7v.676c-.624-.624-1.56-.936-2.652-.936-4.213 0-4.889 4.213-4.889 5.565 0 1.82.936 5.617 4.889 5.617 1.3 0 2.34-.416 3.172-1.3.676 1.508 1.768 2.236 3.225 2.236 1.872 0 4.525-1.56 4.525-6.605 0-7.385-6.71-10.298-8.946-10.298C32.246 13.417 44 19.502 44 27.044c0 5.877-6.813 10.661-15.446 11.026ZM15.499 27.616c0-1.092.52-3.433 2.549-3.433 1.716 0 2.548 1.092 2.548 3.329 0 2.392-.832 3.588-2.548 3.588-1.717.052-2.549-1.144-2.549-3.484Z"></path> <defs> <lineargradient id="Gradient"> <stop offset="0%" stop-color="#ffbd39"></stop> <stop offset="100%" stop-color="#fa9531"></stop> </lineargradient> </defs> </svg> </div> </button> <nav class="ContactUs__menu--wrap hidden" data-targetid="contactUsMenu" data-hide-delay="500"> <button class="ContactUs__menu--close" data-close-target="contactUsMenu" type="button"> <svg class="icon-close"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#close"></use></svg> </button> <div class="ContactUs__status"> <p>We are available for you 24/7.<br> Feel free to contact us. </p> <ul class="ContactUs__status--info" id="contactUsStatus"> <li class="ContactUs__status ok" data-status="ok">Servers online</li> <li class="ContactUs__status outage" data-status="outage"> <svg class="icon icon-danger"> <use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg#danger"></use> </svg> <div class="message"> We are currently experiencing problems. <strong>More details</strong> </div> </li> <li class="ContactUs__status degradation" data-status="degradation"> <svg class="icon icon-danger"> <use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg#danger"></use> </svg> Servers busy </li> </ul> </div> <ul class="ContactUs__menu"> <li class="ContactUs__menu--item"> <a href="tel:+421233456826" class="ContactUs__menu--link green" data-close-target="contactUsMenu"> +421 2 33 456 826 <img class="ContactUs__icon" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/contact/phone.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"> </a> </li> <li class="ContactUs__menu--item top"> <div class="ContactUs__menu--link fakeChatButton no-icon hidden"> <span class="fakeChatButton__text">Modulo di Contatto</span> <img class="ContactUs__icon" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/contact/form.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"> <span class="fakeChatButton__msg bottom">Si prega di accettare i nostri cookie prima di inviare il <a href="https://www.live-agent.it/caratteristiche/moduli-contatto/" title="Nascondi il tuo indirizzo email per evitare lo spam, genera più lead avendo un modo semplice per essere contattato dalla funzione di LiveAgent: moduli di contatto. Scopri di più." hreflang="it-IT" onover-preload="1">modulo di contatto</a>.</span> </div> <span class="ContactUs__menu--link ContactUs__menu--link__form red" onclick="showContactForm()" data-target="contactUsForm" data-close-target="contactUsMenu"> Modulo di Contatto <img class="ContactUs__icon" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/contact/form.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="45"> </span> </li> <li class="ContactUs__menu--item"> <button class="ContactUs__menu--link violet" onclick="contactUsMessenger();" data-close-target="contactUsMenu" rel="nofollow noopener external">Messenger<img class="ContactUs__icon" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/contact/messenger.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="46"></button> </li> <li class="ContactUs__menu--item whatsapp"> <button class="ContactUs__menu--link green" data-message="Hi! I am contacting you from https://www.live-agent.it/prezzi/ and I am contacting you about..." onclick="contactUsWhatsApp(this);" data-close-target="contactUsMenu" rel="nofollow noopener external"> Whatsapp <img class="ContactUs__icon" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/contact/whatsapp.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="47"> </button> </li> <li class="ContactUs__menu--item"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Live Chat</span> <div class="ContactUs__icon fakeChatButton__icon"></div> <span class="fakeChatButton__msg">Si prega di accettare i nostri cookie prima di iniziare una chat.</span> </div> <span class="ContactUs__menu--link chat orange" id="chatBtn" data-close-target="contactUsMenu"> Chat with an agent </span> </li> <li class="ContactUs__menu--item chatbot"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Chat with a bot</span> <img class="ContactUs__icon" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="48"> <span class="fakeChatButton__msg">Si prega di accettare i nostri cookie prima di iniziare una chat.</span> </div> <button class="ContactUs__menu--link blue" id="chatBot" data-close-target="contactUsMenu" rel="nofollow noopener external"> Chat with a bot <img class="ContactUs__icon" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="49"> </button> </li> </ul> </nav> </div> <script> const contactUsBtn = document.querySelector('.ContactUs__button'); const statusUrl = 'https://status.liveagent.com/'; contactUsBtn.addEventListener('click', async () => { const chatbotScriptSet = document.getElementById('fh-chatbot-script'); const menu = document.querySelector('.ContactUs__menu--wrap'); const statusInfo = document.querySelector('#contactUsStatus'); if ( menu?.classList.contains('hidden') ) { if( ! chatbotScriptSet ) { const chatbotScript = document.createElement('script'); chatbotScript.setAttribute('id', 'fh-chatbot-script'); chatbotScript.innerHTML = ` loadChatBot({ chatbotId: 'ee7cb389-4f00-441f-a287-07a43f72f1e3', workspaceId: '4d1adbc8-edfa-48c1-b93a-a8096d28f5e7', btnTarget: '#chatBot'}); `; document.querySelector('body').appendChild(chatbotScript); } const serviceStatus = await quStatusWidget.getStatus().then( ( result ) => { return displayStatusIndicator( result ); }); if ( serviceStatus === 'outage' ) { const statusInfoLink = statusInfo.querySelector(`[data-status^=${serviceStatus}]`); statusInfoLink.style.display = 'flex'; statusInfoLink.addEventListener( 'click', () => window.open( statusUrl, '_blank' ) ); } } }) const quStatusWidget = { statusJsonUrl: `${statusUrl}/status.json`, async fetchJson() { try { const data = await fetch(this.statusJsonUrl); return await data.json(); } catch (error) { console.log(error); } }, async getStatus() { const status = await this.fetchJson(); return status; } }; function displayStatusIndicator(serviceStatus) { let statusClass = 'ok'; if ( !serviceStatus ) { return 'unavailable'; } if (serviceStatus?.outages?.length > 0) { statusClass = 'outage'; } if (serviceStatus?.degradations?.length > 0) { statusClass = 'degradation'; } return statusClass; } function contactUsWhatsApp( element ) { const message = element.getAttribute( 'data-message' ); const number = '17862041375'; const whatsappLink = 'https://wa.me/' + number + '?text=' + encodeURIComponent( message ); window.open( whatsappLink, '_blank' ); } function contactUsMessenger() { const facebookLink = 'https://m.me/LiveAgent/'; window.open( facebookLink, '_blank' ); } </script> <script> const gtmChatButton = document.querySelector( ".ContactUs__menu--link.chat" ); const gtmNewsletterButton = document.querySelector( ".Newsletter__form button" ); if ( gtmChatButton !== null ) { gtmChatButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'live_chat_contact' }); }); } if ( gtmNewsletterButton !== null ) { gtmNewsletterButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'newsletter_subscription' }); }); } document.addEventListener( 'DOMContentLoaded', ( e ) => { if ( document.querySelector( '.Content .yoast-table-of-contents' ) ) { const heights = { placeholderHeight: 0, stickyHeaderHeight: 0 }; let checked = false; function updateHeights() { const placeholder = document.querySelector( '.compact-header__placeholder' ); const stickyHeader = document.querySelector( '.compact-header__placeholder .compact-header--sticky' ); if ( placeholder ) { heights.placeholderHeight = placeholder.offsetHeight; } if ( stickyHeader ) { heights.stickyHeaderHeight = stickyHeader.offsetHeight; } } function checkScroll() { if ( ! checked && window.scrollY >= heights.placeholderHeight * 2 ) { updateHeights(); checked = true; window.removeEventListener( 'scroll', checkScroll ); } } function handleLinkClick( event ) { event.preventDefault(); const targetId = this.getAttribute( 'href' ).substring( 1 ); const targetElement = document.getElementById( targetId ); if ( targetElement ) { const { placeholderHeight, stickyHeaderHeight } = heights; const defaultSubHeaderHeight = 73; const offset = stickyHeaderHeight || defaultSubHeaderHeight; const targetPosition = targetElement.offsetTop + placeholderHeight - offset; window.scrollTo( { top: targetPosition, behavior: 'smooth' } ); } } updateHeights(); window.addEventListener( 'scroll', checkScroll ); document.querySelectorAll( '.yoast-table-of-contents li a' ).forEach( ( link ) => link.addEventListener( 'click', handleLinkClick ) ); } } ); </script> </body> </html>