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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 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Choose the ideal help desk software for your website and raise your customer service to the moon." hreflang="en-US" onover-preload="1">Help desk<div class="menu-item-description">Piattaforma di assistenza clienti omnichannel</div></a></li> <li id="menu-item-915988" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page menu-item-915988"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-ticketing"></use></svg><a href="https://www.live-agent.it/ticketing-software/" title="Scopri i software di ticketing più usati sul mercato. Scegli lo strumento di ticketing ideale e porta il tuo servizio clienti sulla luna." hreflang="it-IT" onover-preload="1">Ticketing<div class="menu-item-description">Sistema di ticketing avanzato</div></a></li> <li id="menu-item-165140" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-165140"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-live-chat"></use></svg><a href="https://www.live-agent.it/software-live-chat/" title="Scopri i migliori 15 software di live chat per il 2023 con LiveAgent! Offri un'esperienza cliente eccezionale con funzionalità avanzate, supporto 24/7 e senza impegni iniziali. Prova gratuita di 14 giorni, nessuna carta di credito richiesta. Trasforma i visitatori del tuo sito in clienti soddisfatti con uno strumento di chat all'avanguardia. Scegli LiveAgent per migliorare il coinvolgimento e la fidelizzazione dei clienti!" hreflang="it-IT" onover-preload="1">Live chat<div class="menu-item-description">La live chat più veloce sul mercato</div></a></li> </ul> </li> <li id="menu-item-165175" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165175"><a href="#" title="Assegna limiti di tempo specifici, aggiungi più contatti a un gruppo, naviga tra i ticket, i contatti e le aziende tramite Gruppi di contatti." hreflang="it-IT" onover-preload="1">sub</a> <ul class="sub-menu"> <li id="menu-item-951777" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-951777"><svg class="icon icon-thumbsup"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#thumbsup"></use></svg><a href="https://www.live-agent.it/social-media-servizio-clienti/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="it-IT" onover-preload="1">Social media<div class="menu-item-description">Rispondi ai tuoi follower direttamente da LiveAgent</div></a></li> <li id="menu-item-842997" class="icn-phone menu-item menu-item-type-custom menu-item-object-custom menu-item-842997"><svg class="icon icon-phone"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#phone"></use></svg><a href="https://www.live-agent.it/call-center-software/" title="Scopri la selezione dei migliori software per call center presenti sul mercato. Scegli il software per call center ideale per il tuo sito web e porta il tuo servizio clienti sulla luna." hreflang="it-IT" onover-preload="1">Call center<div class="menu-item-description">Software per call center integrato</div></a></li> <li id="menu-item-730978" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-730978"><svg class="icon icon-lightbulb"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#lightbulb"></use></svg><a href="https://www.live-agent.it/liveagent-conoscenze-base-software/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="it-IT" onover-preload="1">Base di conoscenze<div class="menu-item-description">Fornisce opzioni self-service</div></a></li> </ul> </li> <li id="menu-item-165189" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165189"><a href="#" title="Assegna limiti di tempo specifici, aggiungi più contatti a un gruppo, naviga tra i ticket, i contatti e le aziende tramite Gruppi di contatti." hreflang="it-IT" onover-preload="1">Utilizzi</a> <ul class="sub-menu"> <li id="menu-item-165190" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-165190"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-business-solutions"></use></svg><a href="https://www.live-agent.it/business/" title="Liveagent è un software di help desk che si adatta alle esigenze dei diversi modelli di business. Liveagent può aiutare la tua azienda con l'assistenza clienti. Inizia la prova gratuita14 giorni di prova. Nessun cc richiesto. Scopri come liveagent si adatta alla tua nicheagencyedu e le ONG si affidano a liveagent." hreflang="it-IT" onover-preload="1">Soluzione aziendali<div class="menu-item-description">Diverse aziende, varie soluzioni</div></a></li> <li id="menu-item-165191" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-165191"><svg class="icon icon-shop"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#shop"></use></svg><a href="https://www.live-agent.it/settore/" title="LiveAgent è in grado di soddisfare i requisiti di diversi settori aziendali. Scopri come LiveAgent può soddisfare le tue esigenze e migliorare il tuo servizio clienti." hreflang="it-IT" onover-preload="1">Soluzione per settore<div class="menu-item-description">Adatta LiveAgent al tuo settore</div></a></li> <li id="menu-item-951779" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-951779"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-use-cases"></use></svg><a href="https://www.live-agent.it/storie-di-successo/" title="Scopri come il software di help desk LiveAgent ha trasformato aziende di vari settori migliorando la soddisfazione dei clienti, la fidelizzazione e i ricavi. Esplora storie di successo di marchi come SATUR, FrëschKëscht, Huawei e molti altri. Inizia oggi la tua prova gratuita di 14 giorni senza bisogno di carta di credito!" hreflang="it-IT" onover-preload="1">Caso d’uso<div class="menu-item-description">Un prodotto, diversi scenari di utilizzo</div></a></li> </ul> </li> <li id="menu-item-165193" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165193"><a href="#" title="Assegna limiti di tempo specifici, aggiungi più contatti a un gruppo, naviga tra i ticket, i contatti e le aziende tramite Gruppi di contatti." hreflang="it-IT" onover-preload="1">Integrazioni</a> <ul class="sub-menu"> <li id="menu-item-951780" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951780"><a href="https://www.live-agent.it/integrazioni/whatsapp/" title="LiveAgent offre un'integrazione con WhatsApp che consente agli utenti di rispondere facilmente ai messaggi di WhatsApp dal loro dashboard LiveAgent." hreflang="it-IT" onover-preload="1">WhatsApp</a></li> <li id="menu-item-165197" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-165197"><a href="/integrazioni/wordpress/" title="Integra facilmente il pulsante di chat dal vivo di LiveAgent sul tuo sito WordPress per trasformarlo in un potente HelpDesk. Segui le semplici istruzioni e migliora l'assistenza clienti con una comunicazione in tempo reale. Prova gratis senza vincoli!" hreflang="it-IT" onover-preload="1">WordPress</a></li> <li id="menu-item-165198" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-165198"><a href="/integrazioni/prestashop/" title="Se desideri che i tuoi clienti ti raggiungano più velocemente, valuta la possibilità di inserire un pulsante di live chat per il tuo sito Web Prestashop con la nostra integrazione LiveAgent." hreflang="it-IT" onover-preload="1">Prestashop</a></li> <li id="menu-item-165224" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-165224"><a href="/integrazioni/magento/" title="Integra Magento 2 in LiveAgent e aumenta il tuo flusso di lavoro. I biglietti terranno traccia degli ordini dei clienti e potrai utilizzare un'unica piattaforma." hreflang="it-IT" onover-preload="1">Magento</a></li> <li id="menu-item-165227" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-165227"><a href="/integrazioni/shopify/" title="Se vuoi che i tuoi clienti ti raggiungano più velocemente, considera l'integrazione di Shopify per LiveAgent. Questa integrazione ti consente di impostare la chat dal vivo nel tuo e-store." hreflang="it-IT" onover-preload="1">Shopify</a></li> <li id="menu-item-165228" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-165228"><a href="/integrazioni/mailchimp/" title="Un software di ticketing può fare molto di più con l'integrazione di Mailchimp per LiveAgent. L'integrazione di Mailchimp ti consente di gestire i contatti dal tuo help desk." hreflang="it-IT" onover-preload="1">Mailchimp</a></li> <li id="menu-item-165229" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-165229"><a href="/integrazioni/pipedrive/" title="Tieni traccia dei contatti e degli accordi con l'integrazione di PipeDrive per LiveAgent. Questa integrazione raccoglie tutti i tuoi dati in un'unica dashboard per semplificare il tuo flusso di lavoro." hreflang="it-IT" onover-preload="1">Pipedrive</a></li> <li id="menu-item-165232" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-165232"><a href="/integrazioni/slack/" title="Chatta con i tuoi compagni di squadra ogni volta che vuoi senza lasciare il tuo help desk. L'integrazione Slack per LiveAgent ti porta messaggi in modo da non perderteli." hreflang="it-IT" onover-preload="1">Slack</a></li> <li id="menu-item-165234" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-165234"><a href="/integrazioni/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="it-IT" onover-preload="1">Più integrazioni</a></li> </ul> </li> </ul> </li> <li id="menu-item-165235" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165235"><a href="#" title="Assegna limiti di tempo specifici, aggiungi più contatti a un gruppo, naviga tra i ticket, i contatti e le aziende tramite Gruppi di contatti." hreflang="it-IT" onover-preload="1">Risorse</a> <ul class="sub-menu"> <li id="menu-item-165236" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165236"><a href="#" title="Assegna limiti di tempo specifici, aggiungi più contatti a un gruppo, naviga tra i ticket, i contatti e le aziende tramite Gruppi di contatti." hreflang="it-IT" onover-preload="1">Impara</a> <ul class="sub-menu"> <li id="menu-item-165237" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-165237"><svg class="icon icon-graduation"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#graduation"></use></svg><a href="/accademia/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="it-IT" onover-preload="1">Accademia<div class="menu-item-description">Diventa un esperto del servizio clienti</div></a></li> <li id="menu-item-165238" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-165238"><svg class="icon icon-menu-templates"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-templates"></use></svg><a href="/template-email/" title="Esplora la nostra vasta gamma di modelli email su LiveAgent e trasforma la tua comunicazione aziendale! Dai modelli di onboarding e apprezzamento clienti a quelli per lanciare nuovi prodotti, abbiamo tutto il necessario per migliorare il coinvolgimento e la soddisfazione del cliente. Visita ora per scoprire come questi strumenti possono semplificare la tua comunicazione e aumentare il successo delle tue campagne." hreflang="it-IT" onover-preload="1">Modelli<div class="menu-item-description">Modelli personalizzabili per ogni occasione</div></a></li> <li id="menu-item-165292" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-165292"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-checklists"></use></svg><a href="/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="it-IT" onover-preload="1">Liste di controllo<div class="menu-item-description">Come gestire il processo</div></a></li> </ul> </li> <li id="menu-item-165240" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165240"><a href="#" title="Assegna limiti di tempo specifici, aggiungi più contatti a un gruppo, naviga tra i ticket, i contatti e le aziende tramite Gruppi di contatti." hreflang="it-IT" onover-preload="1">sub</a> <ul class="sub-menu"> <li id="menu-item-165241" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-165241"><svg class="icon icon-pencil"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#pencil"></use></svg><a href="/blog/" title="Scopri le ultime novità e consigli sul servizio clienti con LiveAgent! Approfondisci l'uso di chatbot, WhatsApp, e email marketing per migliorare la soddisfazione del cliente e ridurre il churn rate. Esplora le strategie per creare connessioni emotive e fidelizzare i clienti attraverso la nostra piattaforma di supporto completa. Visita il nostro blog per approfondimenti e risorse esclusive!" hreflang="it-IT" onover-preload="1">Blog<div class="menu-item-description">Notizie sul servizio clienti e LiveAgent</div></a></li> <li id="menu-item-165254" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-165254"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-glossary"></use></svg><a href="/glossario/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="it-IT" onover-preload="1">Glossario<div class="menu-item-description">Impara la terminologia del servizio clienti</div></a></li> <li id="menu-item-165269" class="icn-menu-directory menu-item menu-item-type-custom menu-item-object-custom menu-item-165269"><svg class="icon icon-menu-directory"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-directory"></use></svg><a href="/directory/" title="Can't find the support contact information? Check out LiveAgent directories and get in touch with the support you're seeking." hreflang="it-IT" onover-preload="1">Directory<div class="menu-item-description">Elenco completo dei contatti dell’help desk</div></a></li> </ul> </li> <li id="menu-item-165270" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165270"><a href="#" title="Assegna limiti di tempo specifici, aggiungi più contatti a un gruppo, naviga tra i ticket, i contatti e le aziende tramite Gruppi di contatti." hreflang="it-IT" onover-preload="1">sub</a> <ul class="sub-menu"> <li id="menu-item-165284" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-165284"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-typing-test"></use></svg><a href="https://www.live-agent.it/test-di-digitazione/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="it-IT" onover-preload="1">Test per la digitazione<div class="menu-item-description">Migliora la tua velocità di dattilografia</div></a></li> <li id="menu-item-165294" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-165294"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-reviews"></use></svg><a href="/reviews/" title="Il testo presenta recensioni dettagliate su vari software, con valutazioni sulle funzionalità, l'implementazione e l'integrazione con LiveAgent. Offre inoltre una panoramica su diverse categorie di software e il processo di recensione utilizzato." hreflang="it-IT" onover-preload="1">Recensioni<div class="menu-item-description">Dai un’occhiata alle recensioni delle funzionalità del software</div></a></li> <li id="menu-item-165297" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-165297"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portale di assistenza<div class="menu-item-description">Articoli e guide che ti aiutano a capire come procedere</div></a></li> </ul> </li> <li id="menu-item-165289" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165289"><a href="#" title="Assegna limiti di tempo specifici, aggiungi più contatti a un gruppo, naviga tra i ticket, i contatti e le aziende tramite Gruppi di contatti." hreflang="it-IT" onover-preload="1">Azienda</a> <ul class="sub-menu"> <li id="menu-item-339878" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-339878"><svg class="icon icon-heart"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#heart"></use></svg><a href="https://www.live-agent.it/su-di-noi/informazioni-liveagent/" title="Scopri LiveAgent, il software originale di help desk creato per trasformare l'assistenza clienti. Dal 2004, serviamo oltre 150 milioni di utenti con soluzioni innovative di chat dal vivo e ticketing. Unisciti a noi per un servizio clienti eccezionale e accessibile. Visita il nostro sito per una prova gratuita di 14 giorni!" hreflang="it-IT" onover-preload="1">Su di noi<div class="menu-item-description">Scopri il team che sta dietro al prodotto</div></a></li> <li id="menu-item-165288" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-165288"><svg class="icon icon-trophy"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#trophy"></use></svg><a href="https://www.live-agent.it/premi/" title="Un ottimo servizio clienti si basa su un miglior Software di Help Desk. A partire da €15/mese. Inizia con una Prova Gratuita di 14 Giorni. In-Loco o SaaS." hreflang="it-IT" onover-preload="1">Riconoscimenti<div class="menu-item-description">I nostri premi e risultati</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-165298" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-165298"><a href="/caratteristiche/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="it-IT" onover-preload="1">Funzionalità</a></li> <li id="menu-item-803040" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803040"><a href="/prezzi/" title="I piani di LiveAgent partono da 9 $/agente/mese e includono il ticketing via e-mail, la funzionalità di live chat, la knowledge base e molto altro ancora. Il pacchetto completo è disponibile a $69/agente/mese." hreflang="it-IT" onover-preload="1">Prezzi</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/prova/" class="Button Button--full" title="Stai considerando il software dell'help desk LiveAgent? Inserisci i tuoi dati e puoi iniziare la tua prova gratuita, senza vincoli, senza bisogno di informazioni sulla carta di credito." hreflang="it-IT" onover-preload="1"> <span>Prova gratuita</span> </a> <a href="/login/" class="Button Button--login" title="Accedi al tuo account LiveAgent da questa pagina. Per prima cosa inserisci il nome dell'azienda, poi procedi con nome utente e password per accedere correttamente." hreflang="it-IT" onover-preload="1"> <span>Login</span> <span class="tooltip">Login</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--outline" title="Desideri saperne di più su LiveAgent? Richiedi una demo gratuita per saperne di più su LiveAgent e su come può aiutarti ad avere successo." hreflang="it-IT" onover-preload="1"> <span>Demo</span> </a> <a href="/prova/" class="Button Button--full" title="Stai considerando il software dell'help desk LiveAgent? Inserisci i tuoi dati e puoi iniziare la tua prova gratuita, senza vincoli, senza bisogno di informazioni sulla carta di credito." hreflang="it-IT" onover-preload="1"> <span>Prova gratuita</span> </a> <a href="/login/" class="Button Button--login" title="Accedi al tuo account LiveAgent da questa pagina. Per prima cosa inserisci il nome dell'azienda, poi procedi con nome utente e password per accedere correttamente." hreflang="it-IT" onover-preload="1"> <span>Login</span> <span class="tooltip">Login</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-it" lang="it"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Asia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Medio Oriente</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">America</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/funkcii/kontaktni-grupi/" title="Сегментирайте клиентите с контактни групи в LiveAgent за персонализиран маркетинг. Опитайте безплатно без ангажименти!" hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/funkce/skupiny-kontaktu/" title="Zlepšete správu kontaktů s LiveAgent! Skupiny kontaktů zlepšují pracovní postupy a marketingové strategie. Zkušební verze zdarma!" hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/" title="LiveAgent tilbyder en alt-i-en helpdesk-løsning, der forenkler kundesupport med funktioner som livechat, callcenter og billetteringssystem. Start din gratis prøveperiode uden forpligtelser og oplev, hvordan du kan forbedre din kundeservice og øge indtægterne med vores nemt implementerbare software. Oplev hvorfor virksomheder som Forbes og Airbus vælger LiveAgent til deres supportbehov. Besøg os for at se, hvordan vores multi-kanal integrationer kan løfte din kundeservice til nye højder." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/funktionen/kontakt-gruppen/" title="Entdecken Sie die Vorteile von Kontaktgruppen mit LiveAgent! Segmentieren Sie Kunden basierend auf Interessen, Kaufkraft und Geolokalisierung, um personalisierte Inhalte zu bieten und VIP-Anfragen effizient zu bearbeiten. Starten Sie Ihre kostenlose Testversion und optimieren Sie Ihren Helpdesk-Workflow noch heute!" hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/funktsioonid/kontaktgrupid/" title="Kontaktgrupid LiveAgentis aitavad klientide segmenteerimisel ja kiiremal teenindamisel. Alustage tasuta prooviperioodiga!" hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/herramientas/grupos-de-contactos/" title="Asigna reglas de tiempo específicas, agrega varios contactos a un grupo, explora tickets, contactos y empresas por grupos de contactos." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/fonctions/groupes-de-contacts/" title="Découvrez comment les groupes de contacts dans LiveAgent peuvent transformer votre service client et vos stratégies de vente. Segmentez vos clients par intérêts communs pour un engagement accru et une gestion efficace des flux de travail. Créez des groupes dès aujourd'hui pour offrir un service personnalisé et boostez vos ventes avec des communications ciblées. Profitez d'un essai gratuit sans carte de crédit requise!" hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/charaktiristika/omades-epafon/" title="Αναθέστε συγκεκριμένους χρονικούς κανόνες, προσθέστε πολλαπλές επαφές σε μία ομάδα, αναζητήστε ticket, επαφές, και εταιρείες με τις Ομάδες επαφών." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/funkcionalnosti/kontaktne-grupe/" title="Dodijelite određena vremenska pravila, dodajte više kontakata u jednu grupu, pregledajte tikete, kontakte i tvrtke prema kontaktnim grupama." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </span> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/funkcijas/kontaktu-grupas/" title="Uzlabojiet savu klientu apkalpošanu ar LiveAgent palīdzības dienesta kontaktu grupām! Segmentējiet klientus pēc interesēm un vajadzībām, un pārvaldiet kontaktus efektīvāk. Sāciet 14 dienu bezmaksas izmēģinājumu bez kredītkartes nepieciešamības. Pārbaudiet, kā kontaktu grupas var mainīt jūsu uzņēmuma komunikācijas efektivitāti." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/funkcijos/kontaktu-grupes/" title='Atraskite, kaip kontaktų grupės "LiveAgent" sistemoje padeda segmentuoti klientus pagal interesus, kalbą ar produktų naudojimą. Efektyvus klientų aptarnavimas ir suasmenintas turinys rinkodarai. Pradėkite nemokamą 30 dienų bandymą be kreditinės kortelės!' hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/jellemzok/kapcsolat-csoportok/" title="Rendeljen hozzá specifikus idő szabályokat, és több kapcsolatot egy csoporthoz, böngésszen jegyeket, kapcsolatokat, és cégeket Kapcsolat csoportok alapján." hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/functies/contactgroepen/" title="Beheer zakelijke contacten efficiënt met LiveAgent's contactgroepen. Probeer het gratis, zonder verplichtingen!" hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/funksjoner/kontaktgrupper/" title="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter kontaktgrupper." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/funkcje/grupy-kontaktow/" title="Przypisz określone reguły czasowe, dodaj wiele kontaktów do jednej grupy, przeglądaj zgłoszenia, kontakty i firmy według grup kontaktów." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/caracteristici/grupuri-de-contact/" title="Implementați reguli de timp specifice, adăugați mai multe persoane de contact la un singur grup, răsfoiți printre tichete, persoane de contact și companii în funcție de grupurile de contact." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/funkcii/gruppy-kontaktov/" title="Устанавливайте определенные правила времени, добавляйте различные контакты в одну группу, отображайте тикеты, контакты и компании, относящиеся к определенным группам контактов." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/funkcie/contact-groups/" title="Zjednodušte správu zákazníkov s LiveAgent skupinami kontaktov. Segmentujte klientov podľa záujmov, spoločnosti či jazyka a zlepšite marketing aj predaj. Vyskúšajte bezplatnú skúšobnú verziu a začnite efektívnejšie riadiť svoj pracovný tok." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/funkcije/kontaktne-skupine/" title="Segmentirajte stranke z LiveAgent kontaktnimi skupinami za izboljšano trženje in podporo. Začnite brezplačno preizkusno različico zdaj!" hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Asia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/tezheng/lianxiren-xiaozu/" title="分配特定的时间规则，添加多个联系人至一个小组，浏览Ticket，联系人，和通过联系人小组搭建的公司。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/feature/grupo-kontak/" title="Magtalaga ng mga tukoy na panuntunan sa oras, magdagdag ng maraming kontak sa isang grupo, mag-browse ng mga tiket, kontak at kumpanya sa pamamagitan ng Mga grupo ng kontak." hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/tinh-nang/contact-groups/" title="Chỉ định các quy tắc thời gian cụ thể, thêm nhiều liên hệ vào một nhóm, duyệt tìm phiếu, liên hệ và nhóm của công ty theo Nhóm liên hệ." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Medio Oriente</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/momayezat/contact-groups/" title="قم بتعيين قواعد زمنية محددة، وإضافة جهات اتصال متعددة إلى مجموعة واحدة، وتصفح تذاكر الدعم، وجهات الاتصال، والشركات عن طريق مجموعات جهات الاتصال." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">America</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/features/contact-groups/" title="Segment your customers effortlessly with LiveAgent's contact groups. Enhance marketing, prioritize responses, and try it free for 14 days!" hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/recursos/grupos-de-contato/" title="Crie grupos de contato no LiveAgent para segmentar clientes, melhorar o fluxo de trabalho e aumentar o engajamento. Comece grátis agora!" hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Copiato!"> <div class="Post Post--sidebar-right" itemscope itemtype="http://schema.org/TechArticle"> <span itemprop="author" itemscope itemtype="http://schema.org/Organization"> <meta itemprop="url" content="https://www.live-agent.it/caratteristiche/gruppi-contatti/"> <meta itemprop="name" content="LiveAgent"> </span> <style id="compactheader-css" type="text/css">.compact-header{padding-top:2em;padding-bottom:2em;background-color:#f9f9fa}.compact-header ~ 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9.48256C58.4643 9.40221 58.4911 9.33078 58.4911 9.26828V8.00935Z" fill="#050505"></path> </g> <defs> <clippath id="clip0_2264_6990"> <rect width="60" height="12.8571" fill="white"></rect> </clippath> </defs> </svg> <span>5/5</span> </a> <div class="Signup__sidebar__reviews--rating stars"> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> </div> </div> </form> </div> </div> </div> <div class="Post__content"> <div class="Content" itemprop="articleBody"> <p>Ordinare i contatti in vari gruppi può essere molto vantaggioso per la gestione del lavoro e degli orari. I gruppi di contatti possono essere creati e personalizzati secondi i tuoi bisogni, puoi quindi realizzare categorie di clienti in base agli interessi, ai prodotti utilizzati e altro ancora. Crea gruppi di contatti secondo i tuoi bisogni e gestisci al meglio il tuo help desk.</p> <p>I gruppi di contatti ti aiutano a gestire e ordinare i tuoi Contatti aziendali in modo semplice. Basta una parola o alcune parole da abbinare ai Contatti e alle <a href="https://www.live-agent.it/caratteristiche/aziende/" title="Ordina i clienti per Azienda e tieni conto di cosa hanno bisogno quelle imprese. Prova la funzione di LiveAgent - raccolte di Contatti." hreflang="it-IT" onover-preload="1">Aziende</a>. I gruppi di contatti ti permettono di aggiungere informazioni ad ogni Contatto e sfruttarle in seguito.</p> <figure class="wp-block-gallery columns-1 is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex"><ul class="blocks-gallery-grid"><li class="blocks-gallery-item"><figure><a href="https://www.liveagent.com/app/uploads/2020/12/Contact-groups.png" data-lightbox="gallery" title="App - Uploads - 2020 - 12 - Contact Groups.png" onover-preload="1"><picture><source data-srcset="https://www.live-agent.it/wp/urlslab-download/784ee0c04499880d650a15213d0af723/Contact-groups.png.webp 696w, https://www.live-agent.it/wp/urlslab-download/f8e113ef324bcd85c5feb274274ffa87/Contact-groups-296x300.png.webp 296w, https://www.live-agent.it/wp/urlslab-download/0df1fff88d8c45552028835d81b4c074/Contact-groups-48x48.png.webp 48w, https://www.live-agent.it/wp/urlslab-download/5122347664723240d03919fc1af3a493/Contact-groups-22x22.png.webp 22w, https://www.live-agent.it/wp/urlslab-download/949078e3c429cdb0cfbb50ae222408a7/Contact-groups-25x25.png.webp 25w, https://www.live-agent.it/wp/urlslab-download/18f892c8086d0e1050a56ddc8f803cf1/Contact-groups-85x85.png.webp 85w, https://www.live-agent.it/wp/urlslab-download/8069f13735d919c95f725fb04449c801/Contact-groups-246x250.png.webp 246w, https://www.live-agent.it/wp/urlslab-download/bd80be97e7f1ce32bf045b46b5a5ad79/Contact-groups-49x50.png.webp 49w, https://www.live-agent.it/wp/urlslab-download/5ed2609c6e51239f3654925b3495e973/Contact-groups-330x335.png.webp 330w, https://www.live-agent.it/wp/urlslab-download/54d9ff7ac28f29202330367b32210d57/Contact-groups-394x400.png.webp 394w, https://www.live-agent.it/wp/urlslab-download/29a2bb5906c34af2d19e6d1c40e46c55/Contact-groups-182x185.png.webp 182w, https://www.live-agent.it/wp/urlslab-download/4f8027e89c74f7b3bc13d32ea27de6bc/Contact-groups-108x110.png.webp 108w, https://www.live-agent.it/wp/urlslab-download/a33ecea3324de209fa53883b44c43da7/Contact-groups-478x485.png.webp 478w" urlslab-lazy="yes" sizes="(max-width: 696px) 100vw, 696px" type="image/webp"></source><source data-srcset="https://www.live-agent.it/wp/urlslab-download/189a08653bcbda78257ef8ad9e36592b/Contact-groups.png 696w, https://www.live-agent.it/wp/urlslab-download/2d310b5aa76988a2484641d291e71c4c/Contact-groups-296x300.png 296w, https://www.live-agent.it/wp/urlslab-download/3c869eebbea1fe62625e3e2d8448ec6f/Contact-groups-48x48.png 48w, https://www.live-agent.it/wp/urlslab-download/08b5108994d0abdbc90fa3982a24573f/Contact-groups-22x22.png 22w, https://www.live-agent.it/wp/urlslab-download/bf943f0191b3bd9139860ddc6ee4a0c8/Contact-groups-25x25.png 25w, https://www.live-agent.it/wp/urlslab-download/6d4e003632d7bc9134d01f07266fe2dd/Contact-groups-85x85.png 85w, https://www.live-agent.it/wp/urlslab-download/cff7905aba7f73903e6a34138a8b98ad/Contact-groups-246x250.png 246w, https://www.live-agent.it/wp/urlslab-download/797771086c0883adb8fb25df9d6acf43/Contact-groups-49x50.png 49w, https://www.live-agent.it/wp/urlslab-download/73a3ef8afd8a051936331814a20fddf9/Contact-groups-330x335.png 330w, https://www.live-agent.it/wp/urlslab-download/75444fc5bc211d33adf8ac9d67057e75/Contact-groups-394x400.png 394w, https://www.live-agent.it/wp/urlslab-download/af33fe89b61442594c8de236fe36c576/Contact-groups-182x185.png 182w, https://www.live-agent.it/wp/urlslab-download/4689018d2d8b18be898ffae9a5626254/Contact-groups-108x110.png 108w, https://www.live-agent.it/wp/urlslab-download/04475794e3ee0c4bde8329adeeb83143/Contact-groups-478x485.png 478w" urlslab-lazy="yes" sizes="(max-width: 696px) 100vw, 696px"></source><source data-srcset="https://www.live-agent.it/wp/urlslab-download/784ee0c04499880d650a15213d0af723/Contact-groups.png.webp" urlslab-lazy="yes" type="image/webp"></source><img fetchpriority="high" decoding="async" width="696" height="706" alt="Contact-groups-LiveAgent" data-id="157017" data-full-url="https://www.live-agent.it/wp/urlslab-download/189a08653bcbda78257ef8ad9e36592b/Contact-groups.png" data-link="/features/contact-groups/attachment/contact-groups/" class="wp-image-157023" data-src="https://www.live-agent.it/wp/urlslab-download/189a08653bcbda78257ef8ad9e36592b/Contact-groups.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"></picture></a></figure></li></ul></figure> <h3 class="wp-block-heading" id="h-i-gruppi-di-contatti-ti-permettono-di">I gruppi di contatti ti permettono di:</h3> <ul class="wp-block-list"> <li>Ordinare i tuoi Contatti aziendali</li> <li>Aggiungere più Contatti a un gruppo</li> <li>Assegnare molteplici Gruppi di Contatti a un Contatto</li> <li>Assegnare Regole specifiche</li> <li>Assegnare Regole Orarie specifiche</li> <li>Assegnare Regole SLA specifiche</li> <li>Navigare tra Ticket, Contatti e Aziende per Gruppi di Contatti</li> </ul> <h2 class="wp-block-heading" id="h-risorse-della-base-di-conoscenza"><strong>Risorse della Base di Conoscenza</strong></h2> <p><a href="https://support.liveagent.com/176085-Contact-groups" urlslab_href_old="http://support.ladesk.com/176085-Contact-groups" title="Effortlessly manage and organize your business contacts with LiveAgent's Contact Groups. Easy setup and customization!" hreflang="en-US">Scopri ulteriori dettagli</a></p> <div class="Post__content__resources"> <div class="Post__sidebar__title h4">Articoli correlati</div> <div class="SimilarSources"> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.live-agent.it/caratteristiche/azioni-di-gruppo/" title="Esegui più compiti alla volta con Azioni di gruppo. In LiveAgent bastano due clic per risolvere, trasferire o cancellare ticket." hreflang="it-IT" onover-preload="1"><img alt="Esegui più compiti alla volta con Azioni di gruppo. 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Nessuna carta di credito richiesta!</p><a href="https://www.live-agent.it/caratteristiche/operatori/" title="All'interno di LiveAgent gli operatori e gli addetti del servizio clienti con ruolo di amministratore possono supervisionare e configurare il sistema. Scopri di più sui tipi di utente e altro ancora." class="urlslab-rel-res-item-arrow" hreflang="it-IT" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.live-agent.it/caratteristiche/galleria-dei-moduli-contatti/" title="Aggiungi dei moduli di contatto sul tuo sito web e consenti ai tuoi clienti di inviare messaggi di posta elettronica direttamente dal tuo sito web. In LiveAgent hai vari pulsanti di contatto" hreflang="it-IT" onover-preload="1"><img alt="Aggiungi dei moduli di contatto sul tuo sito web e consenti ai tuoi clienti di inviare messaggi di posta elettronica direttamente dal tuo sito web. In LiveAgent hai vari pulsanti di contatto" data-src="https://assets.flowhunt.io/screenshots/135aced26b6ef7a7/b979f51892a45a96/1729124354_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="34"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.live-agent.it/caratteristiche/galleria-dei-moduli-contatti/" title="Aggiungi dei moduli di contatto sul tuo sito web e consenti ai tuoi clienti di inviare messaggi di posta elettronica direttamente dal tuo sito web. In LiveAgent hai vari pulsanti di contatto" hreflang="it-IT" onover-preload="1">Galleria dei moduli di contatto</a></p><p class="urlslab-rel-res-item-summary">Aggiungi moduli di contatto personalizzabili al tuo sito con LiveAgent per migliorare il supporto clienti. Scegli tra vari stili e posizioni, e integra la live chat per un'assistenza rapida. Scopri come i moduli di contatto possono trasformare la tua comunicazione e generare più lead! Prova gratuita disponibile.</p><a href="https://www.live-agent.it/caratteristiche/galleria-dei-moduli-contatti/" title="Aggiungi dei moduli di contatto sul tuo sito web e consenti ai tuoi clienti di inviare messaggi di posta elettronica direttamente dal tuo sito web. In LiveAgent hai vari pulsanti di contatto" class="urlslab-rel-res-item-arrow" hreflang="it-IT" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.live-agent.it/caratteristiche/classifica-agenti/" title="Identifica le tendenze negative nell'assistenza clienti e agisci di conseguenza con la funzione di LiveAgent: la classificazione degli agenti. Consenti ai tuoi clienti di valutare i tuoi agenti." hreflang="it-IT" onover-preload="1"><img alt="Identifica le tendenze negative nell'assistenza clienti e agisci di conseguenza con la funzione di LiveAgent: la classificazione degli agenti. Consenti ai tuoi clienti di valutare i tuoi agenti." data-src="https://assets.flowhunt.io/screenshots/135aced26b6ef7a7/ca4fa621b2d2bba3/1728900157_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="35"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.live-agent.it/caratteristiche/classifica-agenti/" title="Identifica le tendenze negative nell'assistenza clienti e agisci di conseguenza con la funzione di LiveAgent: la classificazione degli agenti. Consenti ai tuoi clienti di valutare i tuoi agenti." hreflang="it-IT" onover-preload="1">Classifica Agenti</a></p><p class="urlslab-rel-res-item-summary">Scopri come potenziare il tuo servizio clienti con la funzione di Classifica Agenti di LiveAgent. Identifica e correggi le tendenze negative, premi i migliori agenti e migliora la soddisfazione dei clienti. Prova gratuita di 14 giorni, senza vincoli.</p><a href="https://www.live-agent.it/caratteristiche/classifica-agenti/" title="Identifica le tendenze negative nell'assistenza clienti e agisci di conseguenza con la funzione di LiveAgent: la classificazione degli agenti. Consenti ai tuoi clienti di valutare i tuoi agenti." class="urlslab-rel-res-item-arrow" hreflang="it-IT" onover-preload="1"></a></div></div></div> </div> </div> </div> </div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/prova/" class="Button Button--full" title="Stai considerando il software dell'help desk LiveAgent? Inserisci i tuoi dati e puoi iniziare la tua prova gratuita, senza vincoli, senza bisogno di informazioni sulla carta di credito." hreflang="it-IT" onover-preload="1"> <span>Start 14-days free trial</span> </a> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--outline" title="Desideri saperne di più su LiveAgent? Richiedi una demo gratuita per saperne di più su LiveAgent e su come può aiutarti ad avere successo." hreflang="it-IT" onover-preload="1"> <span>Prenota una demo</span> </a> </div> <ul class="GoodHands__logos flex"> <li class="GoodHands__logo"> <a href="/premi/" title="Capterra" hreflang="it-IT" onover-preload="1"> <img alt="Capterra" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/logo-capterra.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="36"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/premi/" title="G2 Crowd" hreflang="it-IT" onover-preload="1"> <img alt="G2 Crowd" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/logo_g2.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="37"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/premi/" title="GetApp" hreflang="it-IT" onover-preload="1"> <img alt="GetApp" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/logo_getapp.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="38"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> </ul> </div> <div class="GoodHands__image"> <picture><img alt="Prenota una demo" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/goodhands_image.png?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"></picture> </div> </div> </section> <script> function showGoodHands() { const goodhands = document.querySelector('.GoodHands'); goodhands.classList.remove('hidden'); } window.addEventListener('load', () => { showGoodHands(); window.removeEventListener('load', showGoodHands); }); </script> <footer class="Footer urlslab-skip-keywords urlslab-skip-fragment" data-scrollsidebars="true" style="" urlslab-lazy-bgimage="https://www.live-agent.it/app/themes/liveagent/assets/images/footer-bg.svg"> <div class="Footer__top"> <div class="wrapper"> <div class="Footer__top__row"> <div class="Footer__top__column"> <div class="nav_menu-55 widget_nav_menu"><div class="Footer__top__column__title Footer__top__column__title--image h5"><img alt="LiveAgent" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/logo_liveagent_light.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="40">LiveAgent</div><div class="menu-footer-top-liveagent-italian-container"><ul id="menu-footer-top-liveagent-italian" class="menu"><li id="menu-item-209257"><a href="https://www.live-agent.it/demo/" title="Desideri saperne di più su LiveAgent? Richiedi una demo gratuita per saperne di più su LiveAgent e su come può aiutarti ad avere successo." hreflang="it-IT" onover-preload="1">Demo</a></li> <li id="menu-item-932461"><a href="/prezzi/" title="I piani di LiveAgent partono da 9 $/agente/mese e includono il ticketing via e-mail, la funzionalità di live chat, la knowledge base e molto altro ancora. Il pacchetto completo è disponibile a $69/agente/mese." hreflang="it-IT" onover-preload="1">Prezzi</a></li> <li id="menu-item-149132"><a href="/caratteristiche/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="it-IT" onover-preload="1">Funzionalità</a></li> <li id="menu-item-149133"><a href="/integrazioni/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="it-IT" onover-preload="1">Integrazioni</a></li> <li id="menu-item-149126"><a href="https://www.live-agent.it/alternative/" title="Un ottimo servizio clienti si basa su un confronto specifico tra software di help desk. Prova LiveAgent con una prova gratuita di 14 giorni. Costruisci delle relazioni più durature e Aumenta le vendite." hreflang="it-IT" onover-preload="1">Alternative</a></li> <li id="menu-item-818026"><a href="https://www.liveagent.com/tour/" title="Take a tour of LiveAgent and discover all amazing tools and features in our multi-channel help desk app. Try it out today and improve your customer service." hreflang="en-US" onover-preload="1">Tour</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-56 widget_nav_menu"><div class="Footer__top__column__title h5">Assistenza</div><div class="menu-footer-top-support-italian-container"><ul id="menu-footer-top-support-italian" class="menu"><li id="menu-item-149148"><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portale di assistenza</a></li> <li id="menu-item-149151"><a href="https://www.live-agent.it/migrazione/" title="La migrazione dei dati su LiveAgent è facilissima grazie ai nostri plugin pronti all'uso. LiveAgent è disponibile in 43 lingue e supporta widget multiligua. LiveAgent offre un piano per sempre gratuito, oltre a tre altri piani a prezzi imperdibili." hreflang="it-IT" onover-preload="1">Migrazione dei dati</a></li> <li id="menu-item-149149"><a href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Status del sistema</a></li> <li id="menu-item-149150"><a href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Registro delle modifiche</a></li> <li id="menu-item-149152">Modulo di richiesta di proposta</li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-57 widget_nav_menu"><div class="Footer__top__column__title h5">Azienda</div><div class="menu-footer-top-company-italian-container"><ul id="menu-footer-top-company-italian" class="menu"><li id="menu-item-453639"><a href="https://www.live-agent.it/su-di-noi/informazioni-liveagent/" title="Scopri LiveAgent, il software originale di help desk creato per trasformare l'assistenza clienti. Dal 2004, serviamo oltre 150 milioni di utenti con soluzioni innovative di chat dal vivo e ticketing. Unisciti a noi per un servizio clienti eccezionale e accessibile. Visita il nostro sito per una prova gratuita di 14 giorni!" hreflang="it-IT" onover-preload="1">Su di noi</a></li> <li id="menu-item-149104"><a href="https://www.live-agent.it/premi/" title="Un ottimo servizio clienti si basa su un miglior Software di Help Desk. A partire da €15/mese. Inizia con una Prova Gratuita di 14 Giorni. In-Loco o SaaS." hreflang="it-IT" onover-preload="1">Premi e riconoscimenti</a></li> <li id="menu-item-951786"><a href="https://www.live-agent.it/storie-di-successo/" title="Scopri come il software di help desk LiveAgent ha trasformato aziende di vari settori migliorando la soddisfazione dei clienti, la fidelizzazione e i ricavi. Esplora storie di successo di marchi come SATUR, FrëschKëscht, Huawei e molti altri. Inizia oggi la tua prova gratuita di 14 giorni senza bisogno di carta di credito!" hreflang="it-IT" onover-preload="1">Recensioni dei clienti</a></li> <li id="menu-item-149106"><a href="https://www.live-agent.it/integrazioni/#partner-voip" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="it-IT" onover-preload="1">Partner VoIP</a></li> <li id="menu-item-149107"><a href="https://www.live-agent.it/programma-di-affiliazione/" title="Il programma di affiliazione LiveAgent offre rapporti in tempo reale sulle vendite, sul traffico, il saldo sul conto e la performance generale. Unisciti oggi al nostro programma di affiliazione." hreflang="it-IT" onover-preload="1">Programma di affiliazione</a></li> <li id="menu-item-951787"><a href="https://www.liveagent.com/about/impressum/" title="Explore LiveAgent's Impressum page for essential business details of Quality Unit, s.r.o. in Bratislava, Slovakia, including CEO contacts, registration info, and identification numbers. Start a 14-day free trial and join our satisfied clients in delivering exceptional customer support." hreflang="en-US" onover-preload="1">Impressum</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-58 widget_nav_menu"><div class="Footer__top__column__title h5">Scopri di più</div><div class="menu-footer-top-learn-italian-container"><ul id="menu-footer-top-learn-italian" class="menu"><li id="menu-item-149120"><a href="/blog/" title="Scopri le ultime novità e consigli sul servizio clienti con LiveAgent! Approfondisci l'uso di chatbot, WhatsApp, e email marketing per migliorare la soddisfazione del cliente e ridurre il churn rate. Esplora le strategie per creare connessioni emotive e fidelizzare i clienti attraverso la nostra piattaforma di supporto completa. Visita il nostro blog per approfondimenti e risorse esclusive!" hreflang="it-IT" onover-preload="1">Blog</a></li> <li id="menu-item-149121"><a href="/glossario/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="it-IT" onover-preload="1">Glossario</a></li> <li id="menu-item-149122"><a href="/accademia/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="it-IT" onover-preload="1">Accademia</a></li> <li id="menu-item-149123"><a href="/template-email/" title="Esplora la nostra vasta gamma di modelli email su LiveAgent e trasforma la tua comunicazione aziendale! Dai modelli di onboarding e apprezzamento clienti a quelli per lanciare nuovi prodotti, abbiamo tutto il necessario per migliorare il coinvolgimento e la soddisfazione del cliente. Visita ora per scoprire come questi strumenti possono semplificare la tua comunicazione e aumentare il successo delle tue campagne." hreflang="it-IT" onover-preload="1">Modelli</a></li> <li id="menu-item-149165"><a href="https://www.live-agent.it/test-di-digitazione/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="it-IT" onover-preload="1">Test di digitazione</a></li> <li id="menu-item-951788"><a href="https://www.liveagent.com/costs-calculator/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US" onover-preload="1">Calcolo dei Costi</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-59 widget_nav_menu"><div class="Footer__top__column__title h5">Popolari</div><div class="menu-footer-top-popular-italian-container"><ul id="menu-footer-top-popular-italian" class="menu"><li id="menu-item-951789"><a href="https://www.live-agent.it/conoscenze-base-software-2/" title="Scopri una guida completa alle 20 migliori opzioni di software di base di conoscenza, per semplificare la gestione delle informazioni e aumentare l'efficienza." hreflang="it-IT" onover-preload="1">Software per la base di conoscenza</a></li> <li id="menu-item-951790"><a href="https://www.live-agent.it/software-servizio-clienti/" title="Il software per il servizio clienti combina una potente casella di posta elettronica, una chat dal vivo, un call center e un portale clienti. Scegli quello giusto per le tue esigenze." hreflang="it-IT" onover-preload="1">Software per il servizio clienti</a></li> <li id="menu-item-951791"><a href="https://www.liveagent.com/blog/best-voip-phone-systems-and-integrations/" title="Explore the top 20 VoIP phone systems and integrations for 2024 to enhance your business communications. Learn how to choose the best VoIP solution based on features, pricing, and requirements to streamline operations effectively. Discover the benefits of VoIP technology and find the perfect fit for your company's needs." hreflang="en-US" onover-preload="1">Sistemi telefonici VoIP</a></li> <li id="menu-item-951792"><a href="https://www.live-agent.it/software-self-service/" title="Il software di self-service per i clienti di LiveAgent amplierà le tue capacità di assistenza. Consenti ai tuoi clienti di risolvere i problemi da soli, 24 ore su 24, 7 giorni su 7." hreflang="it-IT" onover-preload="1">Software self-service</a></li> <li id="menu-item-951793"><a href="https://www.live-agent.it/software-call-center-inbound/" title="Il software per call center inbound può aiutarti a creare un call center virtuale. Gestisci facilmente le comunicazioni con i clienti in entrata, migliora le prestazioni del team di supporto e genera più vendite in entrata. Scegli quello giusto per le tue esigenze." hreflang="it-IT" onover-preload="1">Software per call center inbound</a></li> <li id="menu-item-951794"><a href="https://www.live-agent.it/software-per-la-gestione-dei-reclami/" title="Il sistema per la gestione dei reclami dei clienti ti fornisce una soluzione all-in-one di help desk che ottimizza i tuoi canali di comunicazione. Scopri il miglior sistema sul mercato per il tuo business." hreflang="it-IT" onover-preload="1">Sistema di gestione dei reclami</a></li> <li id="menu-item-951795"><a href="https://www.liveagent.com/blog/best-client-portal-software/" title="Client portal software showcases a customer-centric approach. Learn about 25 of the best client portal software on the market today." hreflang="en-US" onover-preload="1">Software per il portale clienti</a></li> <li id="menu-item-951796"><a href="https://www.liveagent.com/startups/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. 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