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Customer Success Stories | Salesforce US
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</pbc-vidyard-analytics> </pbc-vidyard-player> </div> <div class="content__wrapper "> <header class="marquee__blade-heading eyebrow--standard marquee__blade--no-ctas"> <h1 class="headline marquee__headline--standard" style=" "> Salesforce delivers Customer Success. </h1> <div class="blade__description"> <p>With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation, and create greater customer success. See how.</p> </div> </header> </div> </article> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, rgb(234, 245, 254) 0%, #FFFFFF 100%);"></div> <div class="blade__background blade__background--custom-desktop"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/bg-marquee.png?w=1024" class="background__image background__image--custom" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/bg-marquee.png?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/bg-marquee.png?resize=300,89 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/bg-marquee.png?resize=768,229 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/bg-marquee.png?resize=1024,305 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/bg-marquee.png?resize=1536,458 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/bg-marquee.png?resize=2048,611 2048w" height="100%" width="100%"/> </div> <div class="blade__background blade__background--custom-mobile"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/bg-marquee.png?w=1024" class="background__image background__image--custom" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/bg-marquee.png?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/bg-marquee.png?resize=300,89 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/bg-marquee.png?resize=768,229 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/bg-marquee.png?resize=1024,305 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/bg-marquee.png?resize=1536,458 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/bg-marquee.png?resize=2048,611 2048w" height="100%" width="100%"/> </div> </section> </div><div data-blade-id="1723827118262_tr" data-blade-position="2" data-blade-name="sf/nup" data-blade-variant="nup" data-blade-source="www" data-blade-type="blade"> <section id="1723827118262_tr" class="relative nup--blade layout--4 nup--card_resource" > <div class="container"> <div class="grid grid_main nup nup__4 nup__gridFour"> <header class="nup__blade-heading text--center"> <h2 class="headline" style=" "> Customer Success with Agentforce </h2> </header> <div class="cards"> <article class="card card__1 card__wrapper " data-module-track-impressions="" data-module-id="1723827778114_4cf" data-module-name="Wiley sees 213% return on investment with Salesforce." data-module-position="1" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Service","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Agentforce","tagUuid":"d4e97755-9465-4769-9171-7e836b64e542"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Communications","tagUuid":"7ec03534-260e-4174-8033-ec639e340793"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Media","tagUuid":"d6ff234b-5993-4a4a-8a29-9f00097fb964"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"}]" data-module-tags-auto="[]" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/wiley/" tabindex="-1" aria-label="Wiley sees 213% return on investment with Salesforce." data-link-url="https://www.salesforce.com/customer-stories/wiley/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Wiley-720x405-1.png" class="card__image" alt="" sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Wiley-720x405-1.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Wiley-720x405-1.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Wiley-720x405-1.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Wiley-720x405-1.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/wiley/" data-link-text="Wiley sees 213% return on investment with Salesforce." data-link-url="https://www.salesforce.com/customer-stories/wiley/" data-link-type="header" target="_self"> Wiley sees 213% return on investment with Salesforce. </a> </h3> <div class="card__description mt-16"> Learn how the publisher implemented Agentforce to cut costs and boost productivity. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/wiley/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Wiley sees 213% return on investment with Salesforce." href="https://www.salesforce.com/customer-stories/wiley/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </article> <article class="card card__2 card__wrapper " data-module-track-impressions="" data-module-id="1723827779438_15ox" data-module-name="OpenTable boosts customer service with Agentforce." data-module-position="2" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Service","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Agentforce","tagUuid":"d4e97755-9465-4769-9171-7e836b64e542"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Technology","tagUuid":"b03c26f5-f8ae-473d-8f2e-bcd648c84d3c"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Midmarket","tagUuid":"a9ef15a5-89d0-4d8a-ae5d-f9e87106c20b"},{"uuid":"","tagName":"","tagUuid":"dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"}]" data-module-tags-auto="[]" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/opentable/" tabindex="-1" aria-label="OpenTable boosts customer service with Agentforce." data-link-url="https://www.salesforce.com/customer-stories/opentable/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-OpenTable-720x405-1.png" class="card__image" alt="" sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-OpenTable-720x405-1.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-OpenTable-720x405-1.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-OpenTable-720x405-1.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-OpenTable-720x405-1.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/opentable/" data-link-text="OpenTable boosts customer service with Agentforce." data-link-url="https://www.salesforce.com/customer-stories/opentable/" data-link-type="header" target="_self"> OpenTable boosts customer service with Agentforce. </a> </h3> <div class="card__description mt-16"> See how the company boosts productivity for service reps with AI agents and Service Cloud. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/opentable/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: OpenTable boosts customer service with Agentforce." href="https://www.salesforce.com/customer-stories/opentable/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </article> <article class="card card__3 card__wrapper " data-module-track-impressions="" data-module-id="1723827780737_a2o" data-module-name="Saks elevates luxury shopping with unified data and AI Service Agents." data-module-position="3" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Service","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Commerce","tagUuid":"244772c2-91a3-4b40-8097-a3a6d0064779"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Data Cloud","tagUuid":"cec01b75-03d2-4a53-9550-f3694cddf1f6"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Tableau","tagUuid":"29b6c954-34f1-4612-a64b-1a9529580729"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"MuleSoft","tagUuid":"a4660dec-95e1-40c3-bae4-3f6e3e1c7713"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Slack","tagUuid":"ebda7954-c2a6-48e4-b962-71bd89c05551"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Agentforce","tagUuid":"d4e97755-9465-4769-9171-7e836b64e542"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Retail","tagUuid":"fa89f966-7524-4d62-888e-9f6dd7810d71"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"}]" data-module-tags-auto="[]" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/saks/" tabindex="-1" aria-label="Saks elevates luxury shopping with unified data and AI Service Agents." data-link-url="https://www.salesforce.com/customer-stories/saks/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-Saks-720x405-1.png" class="card__image" alt="" sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-Saks-720x405-1.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-Saks-720x405-1.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-Saks-720x405-1.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-Saks-720x405-1.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/saks/" data-link-text="Saks elevates luxury shopping with unified data and AI Service Agents." data-link-url="https://www.salesforce.com/customer-stories/saks/" data-link-type="header" target="_self"> Saks elevates luxury shopping with unified data and AI Service Agents. </a> </h3> <div class="card__description mt-16"> See how Agentforce will boost service agent productivity to deliver luxury shopping experiences. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/saks/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Saks elevates luxury shopping with unified data and AI Service Agents." href="https://www.salesforce.com/customer-stories/saks/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </article> <article class="card card__4 card__wrapper " data-module-track-impressions="" data-module-id="1723827782033_cjw" data-module-name="The Adecco Group will help recruiters engage 100% of applicants." data-module-position="4" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Data Cloud","tagUuid":"cec01b75-03d2-4a53-9550-f3694cddf1f6"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"MuleSoft","tagUuid":"a4660dec-95e1-40c3-bae4-3f6e3e1c7713"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Agentforce","tagUuid":"d4e97755-9465-4769-9171-7e836b64e542"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Technology","tagUuid":"b03c26f5-f8ae-473d-8f2e-bcd648c84d3c"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"}]" data-module-tags-auto="[]" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/adeccogroup/" tabindex="-1" aria-label="The Adecco Group will help recruiters engage 100% of applicants." data-link-url="https://www.salesforce.com/customer-stories/adeccogroup/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/production-resource-card-Adecco-720x405-2.png" class="card__image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/production-resource-card-Adecco-720x405-2.png?w=320 320w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/production-resource-card-Adecco-720x405-2.png?w=640 640w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/production-resource-card-Adecco-720x405-2.png?w=864 864w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/production-resource-card-Adecco-720x405-2.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/adeccogroup/" data-link-text="The Adecco Group will help recruiters engage 100% of applicants." data-link-url="https://www.salesforce.com/customer-stories/adeccogroup/" data-link-type="header" target="_self"> The Adecco Group will help recruiters engage 100% of applicants. </a> </h3> <div class="card__description mt-16"> Learn how Adecco’s agent-first approach will help them build meaningful connections at scale. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/adeccogroup/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: The Adecco Group will help recruiters engage 100% of applicants." href="https://www.salesforce.com/customer-stories/adeccogroup/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </article> </div> </div> </div> </section> </div><div data-blade-id="1723827104575_153p" data-blade-position="3" data-blade-name="sf/nup" data-blade-variant="nup" data-blade-source="www" data-blade-type="blade"> <section id="1723827104575_153p" class="relative nup--blade layout--4 nup--card_resource" > <div class="container"> <div class="grid grid_main nup nup__4 nup__gridFour"> <header class="nup__blade-heading text--center"> <h2 class="headline" style=" "> Customer Success with Data Cloud </h2> </header> <div class="cards"> <article class="card card__1 card__wrapper " data-module-track-impressions="" data-module-id="1723827104767_1eij" data-module-name="FedEx grows shipping revenue with unified B2B data in one view." data-module-position="1" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Sales","tagUuid":"753aac49-64c1-42ed-b92c-40aa56f8ff03"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Marketing","tagUuid":"94de41a5-93d3-4dd1-be94-e331cfa94889"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Data Cloud","tagUuid":"cec01b75-03d2-4a53-9550-f3694cddf1f6"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Customer Success","tagUuid":"a4c39ed3-cf84-4784-be17-4fbc8e29e6d2"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Professional Services","tagUuid":"0f75267d-a95b-4dd6-9098-b5da57a29abc"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"}]" data-module-tags-auto="[]" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/fedex/" tabindex="-1" aria-label="FedEx grows shipping revenue with unified B2B data in one view." data-link-url="https://www.salesforce.com/customer-stories/fedex/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Customer-720x405-2.png" class="card__image" alt="Read the FedEx story." sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Customer-720x405-2.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Customer-720x405-2.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Customer-720x405-2.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Customer-720x405-2.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/fedex/" data-link-text="FedEx grows shipping revenue with unified B2B data in one view." data-link-url="https://www.salesforce.com/customer-stories/fedex/" data-link-type="header" target="_self"> FedEx grows shipping revenue with unified B2B data in one view. </a> </h3> <div class="card__description mt-16"> Data Cloud brings web, shipment, and account data together for more effective sales follow-up. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/fedex/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: FedEx grows shipping revenue with unified B2B data in one view." href="https://www.salesforce.com/customer-stories/fedex/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </article> <article class="card card__2 card__wrapper " data-module-track-impressions="" data-module-id="1723827772579_6fb" data-module-name="Air India delivers effortless, world-class service with Einstein." data-module-position="2" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Service","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Data Cloud","tagUuid":"cec01b75-03d2-4a53-9550-f3694cddf1f6"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Customer Success","tagUuid":"a4c39ed3-cf84-4784-be17-4fbc8e29e6d2"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Travel Transportation & Hospitality","tagUuid":"67b9a0e2-4fdd-4bd4-a8e8-83dce0fa3c26"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"02d935e6-4ba2-4f69-aeea-966f7fc2895f"}]" data-module-tags-auto="[]" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/air-india-delivers-world-class-service-data-ai/" tabindex="-1" aria-label="Air India delivers effortless, world-class service with Einstein." data-link-url="https://www.salesforce.com/customer-stories/air-india-delivers-world-class-service-data-ai/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Air-India-720x405-1.png" class="card__image" alt="Read the Air India story." sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Air-India-720x405-1.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Air-India-720x405-1.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Air-India-720x405-1.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Air-India-720x405-1.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/air-india-delivers-world-class-service-data-ai/" data-link-text="Air India delivers effortless, world-class service with Einstein." data-link-url="https://www.salesforce.com/customer-stories/air-india-delivers-world-class-service-data-ai/" data-link-type="header" target="_self"> Air India delivers effortless, world-class service with Einstein. </a> </h3> <div class="card__description mt-16"> Learn how the airline connects data to enhance generative AI and improve agent productivity. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/air-india-delivers-world-class-service-data-ai/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Air India delivers effortless, world-class service with Einstein." href="https://www.salesforce.com/customer-stories/air-india-delivers-world-class-service-data-ai/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </article> <article class="card card__3 card__wrapper " data-module-track-impressions="" data-module-id="1723827773892_1ch1" data-module-name="Turtle Bay Resort elevates hospitality with AI-driven personalization." data-module-position="3" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Artificial Intelligence","tagUuid":"85c33d9b-9d88-4eb0-9841-f9bfe6723ba4"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Service","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Marketing","tagUuid":"94de41a5-93d3-4dd1-be94-e331cfa94889"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Data Cloud","tagUuid":"cec01b75-03d2-4a53-9550-f3694cddf1f6"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Travel Transportation & Hospitality","tagUuid":"67b9a0e2-4fdd-4bd4-a8e8-83dce0fa3c26"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"}]" data-module-tags-auto="[]" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/turtle-bay-delivers-better-experiences-AI/" tabindex="-1" aria-label="Turtle Bay Resort elevates hospitality with AI-driven personalization." data-link-url="https://www.salesforce.com/customer-stories/turtle-bay-delivers-better-experiences-AI/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Turtle-Bay-720x405-2.png" class="card__image" alt="Read the Turtle Bay Resort story." sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Turtle-Bay-720x405-2.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Turtle-Bay-720x405-2.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Turtle-Bay-720x405-2.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Turtle-Bay-720x405-2.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/turtle-bay-delivers-better-experiences-AI/" data-link-text="Turtle Bay Resort elevates hospitality with AI-driven personalization." data-link-url="https://www.salesforce.com/customer-stories/turtle-bay-delivers-better-experiences-AI/" data-link-type="header" target="_self"> Turtle Bay Resort elevates hospitality with AI-driven personalization. </a> </h3> <div class="card__description mt-16"> Learn how AI-generated service replies and recommendations increase repeat bookings by 20%. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/turtle-bay-delivers-better-experiences-AI/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Turtle Bay Resort elevates hospitality with AI-driven personalization." href="https://www.salesforce.com/customer-stories/turtle-bay-delivers-better-experiences-AI/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </article> <article class="card card__4 card__wrapper " data-module-track-impressions="" data-module-id="1723827774511_1ji" data-module-name="Wyndham books faster with Data Cloud, increasing revenue per agent." data-module-position="4" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Artificial Intelligence","tagUuid":"85c33d9b-9d88-4eb0-9841-f9bfe6723ba4"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Data Cloud","tagUuid":"cec01b75-03d2-4a53-9550-f3694cddf1f6"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Tableau","tagUuid":"29b6c954-34f1-4612-a64b-1a9529580729"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"MuleSoft","tagUuid":"a4660dec-95e1-40c3-bae4-3f6e3e1c7713"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Travel Transportation & Hospitality","tagUuid":"67b9a0e2-4fdd-4bd4-a8e8-83dce0fa3c26"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"}]" data-module-tags-auto="[]" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/wyndham/" tabindex="-1" aria-label="Wyndham books faster with Data Cloud, increasing revenue per agent." data-link-url="https://www.salesforce.com/customer-stories/wyndham/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Wyndham-720x405-2.png" class="card__image" alt="Read the Wyndham story." sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Wyndham-720x405-2.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Wyndham-720x405-2.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Wyndham-720x405-2.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Wyndham-720x405-2.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/wyndham/" data-link-text="Wyndham books faster with Data Cloud, increasing revenue per agent." data-link-url="https://www.salesforce.com/customer-stories/wyndham/" data-link-type="header" target="_self"> Wyndham books faster with Data Cloud, increasing revenue per agent. </a> </h3> <div class="card__description mt-16"> Unified customer profiles help hotel owners and service agents personalize guest experiences. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/wyndham/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Wyndham books faster with Data Cloud, increasing revenue per agent." href="https://www.salesforce.com/customer-stories/wyndham/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </article> </div> </div> </div> </section> </div><div data-blade-id="1723827115965_nmd" data-blade-position="4" data-blade-name="sf/nup" data-blade-variant="nup" data-blade-source="www" data-blade-type="blade"> <section id="1723827115965_nmd" class="relative nup--blade layout--4 nup--card_resource" > <div class="container"> <div class="grid grid_main nup nup__4 nup__gridFour"> <header class="nup__blade-heading text--center"> <h2 class="headline" style=" "> Customer success with Salesforce Platform </h2> </header> <div class="cards"> <article class="card card__1 card__wrapper " data-module-track-impressions="" data-module-id="1723827784070_elj" data-module-name="Connected data enables leaders and programs at World Economic Forum." data-module-position="1" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Sales","tagUuid":"753aac49-64c1-42ed-b92c-40aa56f8ff03"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Service","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Marketing","tagUuid":"94de41a5-93d3-4dd1-be94-e331cfa94889"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Tableau","tagUuid":"29b6c954-34f1-4612-a64b-1a9529580729"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"MuleSoft","tagUuid":"a4660dec-95e1-40c3-bae4-3f6e3e1c7713"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Customer Success","tagUuid":"a4c39ed3-cf84-4784-be17-4fbc8e29e6d2"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"}]" data-module-tags-auto="[]" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/wef-connects-data-integrates-systems/" tabindex="-1" aria-label="Connected data enables leaders and programs at World Economic Forum." data-link-url="https://www.salesforce.com/customer-stories/wef-connects-data-integrates-systems/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-World-Economic-Forum-720x405-1.png" class="card__image" alt="Read the World Economic Forum Story" sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-World-Economic-Forum-720x405-1.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-World-Economic-Forum-720x405-1.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-World-Economic-Forum-720x405-1.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-World-Economic-Forum-720x405-1.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/wef-connects-data-integrates-systems/" data-link-text="Connected data enables leaders and programs at World Economic Forum." data-link-url="https://www.salesforce.com/customer-stories/wef-connects-data-integrates-systems/" data-link-type="header" target="_self"> Connected data enables leaders and programs at World Economic Forum. </a> </h3> <div class="card__description mt-16"> The Forum integrates 64 systems with near zero downtime for improved constituent experiences. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/wef-connects-data-integrates-systems/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Connected data enables leaders and programs at World Economic Forum." href="https://www.salesforce.com/customer-stories/wef-connects-data-integrates-systems/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </article> <article class="card card__2 card__wrapper " data-module-track-impressions="" data-module-id="1723835370249_142" data-module-name="RBC Wealth Management wows new clients with onboarding in 24 minutes." data-module-position="2" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/resources/customer-stories/scalable-wealth-management-solution-rbc-us/" tabindex="-1" aria-label="RBC Wealth Management wows new clients with onboarding in 24 minutes." data-link-url="https://www.salesforce.com/resources/customer-stories/scalable-wealth-management-solution-rbc-us/" data-link-type="image" target=""> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-RBC-720x405-1.png?w=720" class="card__image" alt="RBC Wealth Management logo" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-RBC-720x405-1.png?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-RBC-720x405-1.png?resize=300,169 300w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/resources/customer-stories/scalable-wealth-management-solution-rbc-us/" data-link-text="RBC Wealth Management wows new clients with onboarding in 24 minutes." data-link-url="https://www.salesforce.com/resources/customer-stories/scalable-wealth-management-solution-rbc-us/" data-link-type="header" target=""> RBC Wealth Management wows new clients with onboarding in 24 minutes. </a> </h3> <div class="card__description mt-16"> <p>RBC Wealth Management consolidated 26 systems into one to exceed client and advisor expectations.</p> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/resources/customer-stories/scalable-wealth-management-solution-rbc-us/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: RBC Wealth Management wows new clients with onboarding in 24 minutes." href="https://www.salesforce.com/resources/customer-stories/scalable-wealth-management-solution-rbc-us/" > Learn more </a> </pbc-button> </div> </div> </div> </article> <article class="card card__3 card__wrapper " data-module-track-impressions="" data-module-id="1723827786534_sh8" data-module-name="Wrong order? Uber Eats resolves cases faster by automating workflows." data-module-position="3" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/resources/customer-stories/automating-workflows-uber-eats/" tabindex="-1" aria-label="Wrong order? Uber Eats resolves cases faster by automating workflows." data-link-url="https://www.salesforce.com/resources/customer-stories/automating-workflows-uber-eats/" data-link-type="image" target=""> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-UberEats-720x405-1.png?w=720" class="card__image" alt="Uber Eats logo" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-UberEats-720x405-1.png?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-UberEats-720x405-1.png?resize=300,169 300w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/resources/customer-stories/automating-workflows-uber-eats/" data-link-text="Wrong order? Uber Eats resolves cases faster by automating workflows." data-link-url="https://www.salesforce.com/resources/customer-stories/automating-workflows-uber-eats/" data-link-type="header" target=""> Wrong order? Uber Eats resolves cases faster by automating workflows. </a> </h3> <div class="card__description mt-16"> <p>Uber Eats unifies merchant data from order details to payment systems to resolve disputes faster.</p> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/resources/customer-stories/automating-workflows-uber-eats/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Wrong order? Uber Eats resolves cases faster by automating workflows." href="https://www.salesforce.com/resources/customer-stories/automating-workflows-uber-eats/" > Learn more </a> </pbc-button> </div> </div> </div> </article> <article class="card card__4 card__wrapper " data-module-track-impressions="" data-module-id="1723827788157_elp" data-module-name="From 4 days to 4 minutes—how Vonage uses automation to respond faster" data-module-position="4" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/resources/customer-stories/vonage-telecommunications-automation/" tabindex="-1" aria-label="From 4 days to 4 minutes—how Vonage uses automation to respond faster" data-link-url="https://www.salesforce.com/resources/customer-stories/vonage-telecommunications-automation/" data-link-type="image" target=""> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Vonage-720x405-1.png?w=720" class="card__image" alt="Vonage logo" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Vonage-720x405-1.png?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Vonage-720x405-1.png?resize=300,169 300w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/resources/customer-stories/vonage-telecommunications-automation/" data-link-text="From 4 days to 4 minutes—how Vonage uses automation to respond faster" data-link-url="https://www.salesforce.com/resources/customer-stories/vonage-telecommunications-automation/" data-link-type="header" target=""> From 4 days to 4 minutes—how Vonage uses automation to respond faster </a> </h3> <div class="card__description mt-16"> <p>See how one telecommunications company achieved massive scale – by simply working smarter.</p> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/resources/customer-stories/vonage-telecommunications-automation/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: From 4 days to 4 minutes—how Vonage uses automation to respond faster" href="https://www.salesforce.com/resources/customer-stories/vonage-telecommunications-automation/" > Learn more </a> </pbc-button> </div> </div> </div> </article> </div> </div> </div> </section> </div><div data-blade-id="1703202116226_606" data-blade-position="5" data-blade-name="sf/index" data-blade-variant="index" data-blade-source="www" data-blade-type="blade"> <section id="explore-all-customer-stories" class="relative index--blade layout-- index--card_resource" > <div class="container container--min-spacing-bottom background__present"> <div class="grid grid_main index index__ index__gridThree"> <header class="index__blade-heading text--center"> <h2 class="headline" style=" "> Explore all our customer stories. </h2> </header> <div class="index__content" data-component="filterable" data-card-source="ucs" data-total-items="122"> <div class="index__filters"> <div class="filter-group grid grid_sub"> <div class="filter-group__filter-wrapper" data-component="filter-group" id="1703202116226_606-filter-group" data-empty-description="You can [clear filters] to see all items"> <div class="filter-group__close-wrapper"> <button class="filter-group__close" data-component="filter-close" type="button" aria-label="Close"> <img src="https://a.sfdcstatic.com/shared/images/pbc/icons/close.svg" alt="" height="24" 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Cloud","tagUuid":"cec01b75-03d2-4a53-9550-f3694cddf1f6"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"MuleSoft","tagUuid":"a4660dec-95e1-40c3-bae4-3f6e3e1c7713"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Agentforce","tagUuid":"d4e97755-9465-4769-9171-7e836b64e542"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Technology","tagUuid":"b03c26f5-f8ae-473d-8f2e-bcd648c84d3c"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"}]" data-module-tags-auto="[]" data-taxonomy="cec01b75-03d2-4a53-9550-f3694cddf1f6,a4660dec-95e1-40c3-bae4-3f6e3e1c7713,d4e97755-9465-4769-9171-7e836b64e542,b03c26f5-f8ae-473d-8f2e-bcd648c84d3c,1747c2e4-e577-434b-a6f8-ec656f10ae64,dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/adeccogroup/" tabindex="-1" 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Success","tagUuid":"a4c39ed3-cf84-4784-be17-4fbc8e29e6d2"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Education","tagUuid":"aa839a26-4145-485e-9433-f86f0b26e273"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"}]" data-module-tags-auto="[]" data-taxonomy="94de41a5-93d3-4dd1-be94-e331cfa94889,29b6c954-34f1-4612-a64b-1a9529580729,a4c39ed3-cf84-4784-be17-4fbc8e29e6d2,aa839a26-4145-485e-9433-f86f0b26e273,1747c2e4-e577-434b-a6f8-ec656f10ae64,dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/texastech/" tabindex="-1" aria-label="Texas Tech maximizes retention and graduation rates with Salesforce." data-link-url="https://www.salesforce.com/customer-stories/texastech/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Texas-Tech-720x405-1.png" class="card__image" alt="" sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Texas-Tech-720x405-1.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Texas-Tech-720x405-1.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Texas-Tech-720x405-1.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Texas-Tech-720x405-1.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/texastech/" data-link-text="Texas Tech maximizes retention and graduation rates with Salesforce." data-link-url="https://www.salesforce.com/customer-stories/texastech/" data-link-type="header" target="_self"> Texas Tech maximizes retention and graduation rates with Salesforce. </a> </h3> <div class="card__description mt-16"> Learn how it consolidated more than 8 different systems into one unified view of every student. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/texastech/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Texas Tech maximizes retention and graduation rates with Salesforce." href="https://www.salesforce.com/customer-stories/texastech/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> <div class="card card--card_resource card--generic_card 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data-taxonomy="753aac49-64c1-42ed-b92c-40aa56f8ff03,cec01b75-03d2-4a53-9550-f3694cddf1f6,d4e97755-9465-4769-9171-7e836b64e542,b03c26f5-f8ae-473d-8f2e-bcd648c84d3c,a9ef15a5-89d0-4d8a-ae5d-f9e87106c20b,dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/ezcater/" tabindex="-1" aria-label="Agentforce will transform ezCater’s customer experience." data-link-url="https://www.salesforce.com/customer-stories/ezcater/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/10/production-resource-card-ezCater-720x405-2.png" class="card__image" alt="ezCater" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/10/production-resource-card-ezCater-720x405-2.png?w=320 320w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/10/production-resource-card-ezCater-720x405-2.png?w=640 640w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/10/production-resource-card-ezCater-720x405-2.png?w=864 864w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/10/production-resource-card-ezCater-720x405-2.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/ezcater/" data-link-text="Agentforce will transform ezCater’s customer experience." data-link-url="https://www.salesforce.com/customer-stories/ezcater/" data-link-type="header" target="_self"> Agentforce will transform ezCater’s customer experience. </a> </h3> <div class="card__description mt-16"> Discover how Agentforce will automate customer service to simplify ordering food for the workplace. </div> </div> <div class="cta_container flex flex--center"> <pbc-button 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href="https://www.salesforce.com/customer-stories/carnegie-learning/" tabindex="-1" aria-label="Carnegie Learning sales teams focus more on selling with Agentforce." data-link-url="https://www.salesforce.com/customer-stories/carnegie-learning/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/10/production-resource-card-Carnegie-Learning-720x405-1.png" class="card__image" alt="Read the Carnegie Learning story." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/10/production-resource-card-Carnegie-Learning-720x405-1.png?w=320 320w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/10/production-resource-card-Carnegie-Learning-720x405-1.png?w=640 640w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/10/production-resource-card-Carnegie-Learning-720x405-1.png?w=864 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data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Service","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Marketing","tagUuid":"94de41a5-93d3-4dd1-be94-e331cfa94889"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"MuleSoft","tagUuid":"a4660dec-95e1-40c3-bae4-3f6e3e1c7713"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Customer Success","tagUuid":"a4c39ed3-cf84-4784-be17-4fbc8e29e6d2"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Media","tagUuid":"d6ff234b-5993-4a4a-8a29-9f00097fb964"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"f6b1c4e9-9e9f-48c5-b76b-251665088442"}]" data-module-tags-auto="[]" data-taxonomy="27c12145-271a-4de6-b6d3-2b6b08e78860,94de41a5-93d3-4dd1-be94-e331cfa94889,a4660dec-95e1-40c3-bae4-3f6e3e1c7713,a4c39ed3-cf84-4784-be17-4fbc8e29e6d2,d6ff234b-5993-4a4a-8a29-9f00097fb964,1747c2e4-e577-434b-a6f8-ec656f10ae64,f6b1c4e9-9e9f-48c5-b76b-251665088442"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/paris-2024/" tabindex="-1" aria-label="Paris 2024 goes for gold with personalized emails for 8M fans." data-link-url="https://www.salesforce.com/customer-stories/paris-2024/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Paris24-720x405-2X.png" class="card__image" alt="Read the Paris 2024 story." sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Paris24-720x405-2X.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Paris24-720x405-2X.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Paris24-720x405-2X.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Paris24-720x405-2X.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/paris-2024/" data-link-text="Paris 2024 goes for gold with personalized emails for 8M fans." data-link-url="https://www.salesforce.com/customer-stories/paris-2024/" data-link-type="header" target="_self"> Paris 2024 goes for gold with personalized emails for 8M fans. </a> </h3> <div class="card__description mt-16"> Journey Builder makes every Olympic fan experience unique with personalized messages. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/paris-2024/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Paris 2024 goes for gold with personalized emails for 8M fans." href="https://www.salesforce.com/customer-stories/paris-2024/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> <div class="card card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16" data-component="card" data-loop-index="6" data-module-id="6" data-module-name="Saks elevates luxury shopping with unified data and AI Service Agents." data-module-position="6" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Service","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Commerce","tagUuid":"244772c2-91a3-4b40-8097-a3a6d0064779"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Data Cloud","tagUuid":"cec01b75-03d2-4a53-9550-f3694cddf1f6"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Tableau","tagUuid":"29b6c954-34f1-4612-a64b-1a9529580729"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"MuleSoft","tagUuid":"a4660dec-95e1-40c3-bae4-3f6e3e1c7713"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Slack","tagUuid":"ebda7954-c2a6-48e4-b962-71bd89c05551"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Agentforce","tagUuid":"d4e97755-9465-4769-9171-7e836b64e542"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Retail","tagUuid":"fa89f966-7524-4d62-888e-9f6dd7810d71"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"}]" data-module-tags-auto="[]" data-taxonomy="27c12145-271a-4de6-b6d3-2b6b08e78860,244772c2-91a3-4b40-8097-a3a6d0064779,cec01b75-03d2-4a53-9550-f3694cddf1f6,29b6c954-34f1-4612-a64b-1a9529580729,a4660dec-95e1-40c3-bae4-3f6e3e1c7713,ebda7954-c2a6-48e4-b962-71bd89c05551,d4e97755-9465-4769-9171-7e836b64e542,fa89f966-7524-4d62-888e-9f6dd7810d71,1747c2e4-e577-434b-a6f8-ec656f10ae64,dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/saks/" tabindex="-1" aria-label="Saks elevates luxury shopping with unified data and AI Service Agents." data-link-url="https://www.salesforce.com/customer-stories/saks/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-Saks-720x405-1.png" class="card__image" alt="" sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-Saks-720x405-1.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-Saks-720x405-1.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-Saks-720x405-1.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-Saks-720x405-1.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/saks/" data-link-text="Saks elevates luxury shopping with unified data and AI Service Agents." data-link-url="https://www.salesforce.com/customer-stories/saks/" data-link-type="header" target="_self"> Saks elevates luxury shopping with unified data and AI Service Agents. </a> </h3> <div class="card__description mt-16"> See how Agentforce will boost service agent productivity to deliver luxury shopping experiences. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/saks/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Saks elevates luxury shopping with unified data and AI Service Agents." href="https://www.salesforce.com/customer-stories/saks/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> <div class="card card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16" data-component="card" data-loop-index="7" data-module-id="7" data-module-name="Thnks unifies data for 4x productivity boost with Salesforce." data-module-position="7" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Sales","tagUuid":"753aac49-64c1-42ed-b92c-40aa56f8ff03"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Marketing","tagUuid":"94de41a5-93d3-4dd1-be94-e331cfa94889"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Technology","tagUuid":"b03c26f5-f8ae-473d-8f2e-bcd648c84d3c"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Small Midsize Business","tagUuid":"8fa122de-8e45-45e0-be79-e1379b46733d"},{"uuid":"","tagName":"","tagUuid":"dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"}]" data-module-tags-auto="[]" data-taxonomy="753aac49-64c1-42ed-b92c-40aa56f8ff03,94de41a5-93d3-4dd1-be94-e331cfa94889,b03c26f5-f8ae-473d-8f2e-bcd648c84d3c,8fa122de-8e45-45e0-be79-e1379b46733d,dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/thnks/" tabindex="-1" aria-label="Thnks unifies data for 4x productivity boost with Salesforce." data-link-url="https://www.salesforce.com/customer-stories/thnks/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-THNKS-720x405-1.png" class="card__image" alt="Read the Thnks story." sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-THNKS-720x405-1.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-THNKS-720x405-1.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-THNKS-720x405-1.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-THNKS-720x405-1.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/thnks/" data-link-text="Thnks unifies data for 4x productivity boost with Salesforce." data-link-url="https://www.salesforce.com/customer-stories/thnks/" data-link-type="header" target="_self"> Thnks unifies data for 4x productivity boost with Salesforce. </a> </h3> <div class="card__description mt-16"> Learn how the gratitude platform moved from operational chaos to customer-centric growth. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/thnks/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Thnks unifies data for 4x productivity boost with Salesforce." href="https://www.salesforce.com/customer-stories/thnks/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> <div class="card card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16" data-component="card" data-loop-index="8" data-module-id="8" data-module-name="FedEx grows shipping revenue with unified B2B data in one view." data-module-position="8" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Sales","tagUuid":"753aac49-64c1-42ed-b92c-40aa56f8ff03"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Marketing","tagUuid":"94de41a5-93d3-4dd1-be94-e331cfa94889"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Data Cloud","tagUuid":"cec01b75-03d2-4a53-9550-f3694cddf1f6"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Customer Success","tagUuid":"a4c39ed3-cf84-4784-be17-4fbc8e29e6d2"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Professional Services","tagUuid":"0f75267d-a95b-4dd6-9098-b5da57a29abc"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"}]" data-module-tags-auto="[]" data-taxonomy="753aac49-64c1-42ed-b92c-40aa56f8ff03,94de41a5-93d3-4dd1-be94-e331cfa94889,cec01b75-03d2-4a53-9550-f3694cddf1f6,a4c39ed3-cf84-4784-be17-4fbc8e29e6d2,0f75267d-a95b-4dd6-9098-b5da57a29abc,1747c2e4-e577-434b-a6f8-ec656f10ae64,dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/fedex/" tabindex="-1" aria-label="FedEx grows shipping revenue with unified B2B data in one view." data-link-url="https://www.salesforce.com/customer-stories/fedex/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Customer-720x405-2.png" class="card__image" alt="Read the FedEx story." sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Customer-720x405-2.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Customer-720x405-2.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Customer-720x405-2.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Customer-720x405-2.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/fedex/" data-link-text="FedEx grows shipping revenue with unified B2B data in one view." data-link-url="https://www.salesforce.com/customer-stories/fedex/" data-link-type="header" target="_self"> FedEx grows shipping revenue with unified B2B data in one view. </a> </h3> <div class="card__description mt-16"> Data Cloud brings web, shipment, and account data together for more effective sales follow-up. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/fedex/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: FedEx grows shipping revenue with unified B2B data in one view." href="https://www.salesforce.com/customer-stories/fedex/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> <div class="card card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16" data-component="card" data-loop-index="9" data-module-id="9" data-module-name="OpenTable boosts customer service with Agentforce." data-module-position="9" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Service","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Agentforce","tagUuid":"d4e97755-9465-4769-9171-7e836b64e542"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Technology","tagUuid":"b03c26f5-f8ae-473d-8f2e-bcd648c84d3c"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Midmarket","tagUuid":"a9ef15a5-89d0-4d8a-ae5d-f9e87106c20b"},{"uuid":"","tagName":"","tagUuid":"dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"}]" data-module-tags-auto="[]" data-taxonomy="27c12145-271a-4de6-b6d3-2b6b08e78860,d4e97755-9465-4769-9171-7e836b64e542,b03c26f5-f8ae-473d-8f2e-bcd648c84d3c,a9ef15a5-89d0-4d8a-ae5d-f9e87106c20b,dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/opentable/" tabindex="-1" aria-label="OpenTable boosts customer service with Agentforce." data-link-url="https://www.salesforce.com/customer-stories/opentable/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-OpenTable-720x405-1.png" class="card__image" alt="" sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-OpenTable-720x405-1.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-OpenTable-720x405-1.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-OpenTable-720x405-1.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-OpenTable-720x405-1.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/opentable/" data-link-text="OpenTable boosts customer service with Agentforce." data-link-url="https://www.salesforce.com/customer-stories/opentable/" data-link-type="header" target="_self"> OpenTable boosts customer service with Agentforce. </a> </h3> <div class="card__description mt-16"> See how the company boosts productivity for service reps with AI agents and Service Cloud. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/opentable/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: OpenTable boosts customer service with Agentforce." href="https://www.salesforce.com/customer-stories/opentable/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> <div class="card card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16" data-component="card" data-loop-index="10" data-module-id="10" data-module-name="Wiley sees 213% return on investment with Salesforce." data-module-position="10" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Service","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Agentforce","tagUuid":"d4e97755-9465-4769-9171-7e836b64e542"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Communications","tagUuid":"7ec03534-260e-4174-8033-ec639e340793"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Media","tagUuid":"d6ff234b-5993-4a4a-8a29-9f00097fb964"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"}]" data-module-tags-auto="[]" data-taxonomy="27c12145-271a-4de6-b6d3-2b6b08e78860,d4e97755-9465-4769-9171-7e836b64e542,7ec03534-260e-4174-8033-ec639e340793,d6ff234b-5993-4a4a-8a29-9f00097fb964,1747c2e4-e577-434b-a6f8-ec656f10ae64,dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/wiley/" tabindex="-1" aria-label="Wiley sees 213% return on investment with Salesforce." data-link-url="https://www.salesforce.com/customer-stories/wiley/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Wiley-720x405-1.png" class="card__image" alt="" sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Wiley-720x405-1.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Wiley-720x405-1.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Wiley-720x405-1.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Wiley-720x405-1.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/wiley/" data-link-text="Wiley sees 213% return on investment with Salesforce." data-link-url="https://www.salesforce.com/customer-stories/wiley/" data-link-type="header" target="_self"> Wiley sees 213% return on investment with Salesforce. </a> </h3> <div class="card__description mt-16"> Learn how the publisher implemented Agentforce to cut costs and boost productivity. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/wiley/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Wiley sees 213% return on investment with Salesforce." href="https://www.salesforce.com/customer-stories/wiley/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> <div class="card card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16" data-component="card" data-loop-index="11" data-module-id="11" data-module-name="Kawasaki Engines substantially boosts CSAT scores with Salesforce." data-module-position="11" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Sales","tagUuid":"753aac49-64c1-42ed-b92c-40aa56f8ff03"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Service","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Marketing","tagUuid":"94de41a5-93d3-4dd1-be94-e331cfa94889"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Data Cloud","tagUuid":"cec01b75-03d2-4a53-9550-f3694cddf1f6"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Tableau","tagUuid":"29b6c954-34f1-4612-a64b-1a9529580729"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Customer Success","tagUuid":"a4c39ed3-cf84-4784-be17-4fbc8e29e6d2"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Agentforce","tagUuid":"d4e97755-9465-4769-9171-7e836b64e542"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Manufacturing","tagUuid":"b692ce95-f2d7-4a67-a587-c530e302a596"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"}]" data-module-tags-auto="[]" data-taxonomy="753aac49-64c1-42ed-b92c-40aa56f8ff03,27c12145-271a-4de6-b6d3-2b6b08e78860,94de41a5-93d3-4dd1-be94-e331cfa94889,cec01b75-03d2-4a53-9550-f3694cddf1f6,29b6c954-34f1-4612-a64b-1a9529580729,a4c39ed3-cf84-4784-be17-4fbc8e29e6d2,d4e97755-9465-4769-9171-7e836b64e542,b692ce95-f2d7-4a67-a587-c530e302a596,1747c2e4-e577-434b-a6f8-ec656f10ae64,dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/kawasaki/" tabindex="-1" aria-label="Kawasaki Engines substantially boosts CSAT scores with Salesforce." data-link-url="https://www.salesforce.com/customer-stories/kawasaki/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-Kawasaki-720x405-1.png" class="card__image" alt="" sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-Kawasaki-720x405-1.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-Kawasaki-720x405-1.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-Kawasaki-720x405-1.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/09/production-resource-card-Kawasaki-720x405-1.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/kawasaki/" data-link-text="Kawasaki Engines substantially boosts CSAT scores with Salesforce." data-link-url="https://www.salesforce.com/customer-stories/kawasaki/" data-link-type="header" target="_self"> Kawasaki Engines substantially boosts CSAT scores with Salesforce. </a> </h3> <div class="card__description mt-16"> See how unifying data improves team productivity, customer satisfaction, and AI effectiveness. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/kawasaki/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Kawasaki Engines substantially boosts CSAT scores with Salesforce." href="https://www.salesforce.com/customer-stories/kawasaki/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> <div class="card card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16" data-component="card" data-loop-index="12" data-module-id="12" data-module-name="Bombardier boosts productivity and prioritizes leads more effectively with AI & data." data-module-position="12" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Artificial Intelligence","tagUuid":"85c33d9b-9d88-4eb0-9841-f9bfe6723ba4"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Sales","tagUuid":"753aac49-64c1-42ed-b92c-40aa56f8ff03"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Data Cloud","tagUuid":"cec01b75-03d2-4a53-9550-f3694cddf1f6"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Tableau","tagUuid":"29b6c954-34f1-4612-a64b-1a9529580729"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"MuleSoft","tagUuid":"a4660dec-95e1-40c3-bae4-3f6e3e1c7713"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Customer Success","tagUuid":"a4c39ed3-cf84-4784-be17-4fbc8e29e6d2"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Manufacturing","tagUuid":"b692ce95-f2d7-4a67-a587-c530e302a596"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"3f6347a5-412c-4048-86c8-6041be5ec7e2"},{"uuid":"","tagName":"","tagUuid":"dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"}]" data-module-tags-auto="[]" data-taxonomy="85c33d9b-9d88-4eb0-9841-f9bfe6723ba4,753aac49-64c1-42ed-b92c-40aa56f8ff03,cec01b75-03d2-4a53-9550-f3694cddf1f6,29b6c954-34f1-4612-a64b-1a9529580729,a4660dec-95e1-40c3-bae4-3f6e3e1c7713,a4c39ed3-cf84-4784-be17-4fbc8e29e6d2,b692ce95-f2d7-4a67-a587-c530e302a596,1747c2e4-e577-434b-a6f8-ec656f10ae64,3f6347a5-412c-4048-86c8-6041be5ec7e2,dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/bombardier/" tabindex="-1" aria-label="Bombardier boosts productivity and prioritizes leads more effectively with AI & data." data-link-url="https://www.salesforce.com/customer-stories/bombardier/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Bombardier-720x405-1.png" class="card__image" alt="Read the Bombardier story." sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Bombardier-720x405-1.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Bombardier-720x405-1.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Bombardier-720x405-1.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Bombardier-720x405-1.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/bombardier/" data-link-text="Bombardier boosts productivity and prioritizes leads more effectively with AI & data." data-link-url="https://www.salesforce.com/customer-stories/bombardier/" data-link-type="header" target="_self"> Bombardier boosts productivity and prioritizes leads more effectively with AI & data. </a> </h3> <div class="card__description mt-16"> Learn how Bombardier's sales team sped up lead qualification and sales with real-time insights. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/bombardier/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Bombardier boosts productivity and prioritizes leads more effectively with AI & data." href="https://www.salesforce.com/customer-stories/bombardier/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> <div class="card card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16" data-component="card" data-loop-index="13" data-module-id="13" data-module-name="Wyndham books faster with Data Cloud, increasing revenue per agent." data-module-position="13" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Artificial Intelligence","tagUuid":"85c33d9b-9d88-4eb0-9841-f9bfe6723ba4"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Data Cloud","tagUuid":"cec01b75-03d2-4a53-9550-f3694cddf1f6"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Tableau","tagUuid":"29b6c954-34f1-4612-a64b-1a9529580729"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"MuleSoft","tagUuid":"a4660dec-95e1-40c3-bae4-3f6e3e1c7713"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Travel Transportation & Hospitality","tagUuid":"67b9a0e2-4fdd-4bd4-a8e8-83dce0fa3c26"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"}]" data-module-tags-auto="[]" data-taxonomy="85c33d9b-9d88-4eb0-9841-f9bfe6723ba4,cec01b75-03d2-4a53-9550-f3694cddf1f6,29b6c954-34f1-4612-a64b-1a9529580729,a4660dec-95e1-40c3-bae4-3f6e3e1c7713,67b9a0e2-4fdd-4bd4-a8e8-83dce0fa3c26,1747c2e4-e577-434b-a6f8-ec656f10ae64,dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/wyndham/" tabindex="-1" aria-label="Wyndham books faster with Data Cloud, increasing revenue per agent." data-link-url="https://www.salesforce.com/customer-stories/wyndham/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Wyndham-720x405-2.png" class="card__image" alt="Read the Wyndham story." sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Wyndham-720x405-2.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Wyndham-720x405-2.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Wyndham-720x405-2.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-Wyndham-720x405-2.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/wyndham/" data-link-text="Wyndham books faster with Data Cloud, increasing revenue per agent." data-link-url="https://www.salesforce.com/customer-stories/wyndham/" data-link-type="header" target="_self"> Wyndham books faster with Data Cloud, increasing revenue per agent. </a> </h3> <div class="card__description mt-16"> Unified customer profiles help hotel owners and service agents personalize guest experiences. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/wyndham/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Wyndham books faster with Data Cloud, increasing revenue per agent." href="https://www.salesforce.com/customer-stories/wyndham/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> <div class="card card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16" data-component="card" data-loop-index="14" data-module-id="14" data-module-name="Siemens makes buying easier with ecommerce and AI." data-module-position="14" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Artificial Intelligence","tagUuid":"85c33d9b-9d88-4eb0-9841-f9bfe6723ba4"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Service","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Commerce","tagUuid":"244772c2-91a3-4b40-8097-a3a6d0064779"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Manufacturing","tagUuid":"b692ce95-f2d7-4a67-a587-c530e302a596"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"e3756480-eca5-46c1-a31e-5e430240d0b1"}]" data-module-tags-auto="[]" data-taxonomy="85c33d9b-9d88-4eb0-9841-f9bfe6723ba4,27c12145-271a-4de6-b6d3-2b6b08e78860,244772c2-91a3-4b40-8097-a3a6d0064779,b692ce95-f2d7-4a67-a587-c530e302a596,1747c2e4-e577-434b-a6f8-ec656f10ae64,e3756480-eca5-46c1-a31e-5e430240d0b1"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/siemens/" tabindex="-1" aria-label="Siemens makes buying easier with ecommerce and AI." data-link-url="https://www.salesforce.com/customer-stories/siemens/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/web-story-logo-card-Siemens-720x405-1.png" class="card__image" alt="" sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/web-story-logo-card-Siemens-720x405-1.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/web-story-logo-card-Siemens-720x405-1.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/web-story-logo-card-Siemens-720x405-1.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/web-story-logo-card-Siemens-720x405-1.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/siemens/" data-link-text="Siemens makes buying easier with ecommerce and AI." data-link-url="https://www.salesforce.com/customer-stories/siemens/" data-link-type="header" target="_self"> Siemens makes buying easier with ecommerce and AI. </a> </h3> <div class="card__description mt-16"> Learn how Siemens launched their digital B2B marketplace to easily sell all their products, solutions and digital services. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/siemens/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Siemens makes buying easier with ecommerce and AI." href="https://www.salesforce.com/customer-stories/siemens/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> <div class="card card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16" data-component="card" data-loop-index="15" data-module-id="15" data-module-name="Decathlon gets new products to market 50% faster with Tableau data analytics." data-module-position="15" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Tableau","tagUuid":"29b6c954-34f1-4612-a64b-1a9529580729"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Consumer Goods","tagUuid":"7c5366f1-199c-41c1-ab10-01e3128b18e8"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Retail","tagUuid":"fa89f966-7524-4d62-888e-9f6dd7810d71"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"f6b1c4e9-9e9f-48c5-b76b-251665088442"}]" data-module-tags-auto="[]" data-taxonomy="29b6c954-34f1-4612-a64b-1a9529580729,7c5366f1-199c-41c1-ab10-01e3128b18e8,fa89f966-7524-4d62-888e-9f6dd7810d71,1747c2e4-e577-434b-a6f8-ec656f10ae64,f6b1c4e9-9e9f-48c5-b76b-251665088442"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/decathlon/" tabindex="-1" aria-label="Decathlon gets new products to market 50% faster with Tableau data analytics." data-link-url="https://www.salesforce.com/customer-stories/decathlon/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/web-story-logo-card-Decathlon-720x405-1.png" class="card__image" alt="" sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/web-story-logo-card-Decathlon-720x405-1.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/web-story-logo-card-Decathlon-720x405-1.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/web-story-logo-card-Decathlon-720x405-1.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/web-story-logo-card-Decathlon-720x405-1.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/decathlon/" data-link-text="Decathlon gets new products to market 50% faster with Tableau data analytics." data-link-url="https://www.salesforce.com/customer-stories/decathlon/" data-link-type="header" target="_self"> Decathlon gets new products to market 50% faster with Tableau data analytics. </a> </h3> <div class="card__description mt-16"> Discover how the sporting goods company uses Salesforce AI tools to empower its global team to increase productivity with actionable data insights. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/decathlon/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Decathlon gets new products to market 50% faster with Tableau data analytics." href="https://www.salesforce.com/customer-stories/decathlon/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> <div class="card card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16" data-component="card" data-loop-index="16" data-module-id="16" data-module-name="McLaren Racing uses data and AI to drive up fan engagement." data-module-position="16" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Marketing","tagUuid":"94de41a5-93d3-4dd1-be94-e331cfa94889"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"MuleSoft","tagUuid":"a4660dec-95e1-40c3-bae4-3f6e3e1c7713"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Automotive","tagUuid":"d6bcc13e-d91b-48f5-b847-c2fb291774f6"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"50d50592-d197-42bf-b1e7-770d6561786a"}]" data-module-tags-auto="[]" data-taxonomy="94de41a5-93d3-4dd1-be94-e331cfa94889,a4660dec-95e1-40c3-bae4-3f6e3e1c7713,d6bcc13e-d91b-48f5-b847-c2fb291774f6,1747c2e4-e577-434b-a6f8-ec656f10ae64,50d50592-d197-42bf-b1e7-770d6561786a"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/mclaren/" tabindex="-1" aria-label="McLaren Racing uses data and AI to drive up fan engagement." data-link-url="https://www.salesforce.com/customer-stories/mclaren/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-McLaren-720x405-2.png" class="card__image" alt="" sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-McLaren-720x405-2.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-McLaren-720x405-2.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-McLaren-720x405-2.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-McLaren-720x405-2.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/mclaren/" data-link-text="McLaren Racing uses data and AI to drive up fan engagement." data-link-url="https://www.salesforce.com/customer-stories/mclaren/" data-link-type="header" target="_self"> McLaren Racing uses data and AI to drive up fan engagement. </a> </h3> <div class="card__description mt-16"> Learn how the Formula 1 team unlocks new insights to personalize every interaction with the Einstein 1 platform. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/mclaren/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: McLaren Racing uses data and AI to drive up fan engagement." href="https://www.salesforce.com/customer-stories/mclaren/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> <div class="card card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16" data-component="card" data-loop-index="17" data-module-id="17" data-module-name="Einstein for Service helps Air France-KLM customer experience soar to new heights." data-module-position="17" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Artificial Intelligence","tagUuid":"85c33d9b-9d88-4eb0-9841-f9bfe6723ba4"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Service","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Travel Transportation & Hospitality","tagUuid":"67b9a0e2-4fdd-4bd4-a8e8-83dce0fa3c26"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"f6b1c4e9-9e9f-48c5-b76b-251665088442"}]" data-module-tags-auto="[]" data-taxonomy="85c33d9b-9d88-4eb0-9841-f9bfe6723ba4,27c12145-271a-4de6-b6d3-2b6b08e78860,67b9a0e2-4fdd-4bd4-a8e8-83dce0fa3c26,1747c2e4-e577-434b-a6f8-ec656f10ae64,f6b1c4e9-9e9f-48c5-b76b-251665088442"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/airfrance/" tabindex="-1" aria-label="Einstein for Service helps Air France-KLM customer experience soar to new heights." data-link-url="https://www.salesforce.com/customer-stories/airfrance/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/web-story-logo-card-Air-France-KLM-720x405-2.png" class="card__image" alt="" sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/web-story-logo-card-Air-France-KLM-720x405-2.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/web-story-logo-card-Air-France-KLM-720x405-2.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/web-story-logo-card-Air-France-KLM-720x405-2.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/web-story-logo-card-Air-France-KLM-720x405-2.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/airfrance/" data-link-text="Einstein for Service helps Air France-KLM customer experience soar to new heights." data-link-url="https://www.salesforce.com/customer-stories/airfrance/" data-link-type="header" target="_self"> Einstein for Service helps Air France-KLM customer experience soar to new heights. </a> </h3> <div class="card__description mt-16"> See how Air France-KLM uses the Einstein 1 Platform to streamline operations, boost productivity, and enhance customer satisfaction. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/airfrance/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Einstein for Service helps Air France-KLM customer experience soar to new heights." href="https://www.salesforce.com/customer-stories/airfrance/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> <div class="card card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16" data-component="card" data-loop-index="18" data-module-id="18" data-module-name="Standard Bank transforms to a customer-centric approach with Einstein 1." data-module-position="18" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Service","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"MuleSoft","tagUuid":"a4660dec-95e1-40c3-bae4-3f6e3e1c7713"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Customer Success","tagUuid":"a4c39ed3-cf84-4784-be17-4fbc8e29e6d2"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Financial Services","tagUuid":"6e4fc2d6-83a1-4279-a94a-3c75d758e3fc"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"}]" data-module-tags-auto="[]" data-taxonomy="27c12145-271a-4de6-b6d3-2b6b08e78860,a4660dec-95e1-40c3-bae4-3f6e3e1c7713,a4c39ed3-cf84-4784-be17-4fbc8e29e6d2,6e4fc2d6-83a1-4279-a94a-3c75d758e3fc,1747c2e4-e577-434b-a6f8-ec656f10ae64"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/standardbank/" tabindex="-1" aria-label="Standard Bank transforms to a customer-centric approach with Einstein 1." data-link-url="https://www.salesforce.com/customer-stories/standardbank/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/web-story-logo-card-Standard-Bank-720x405-1.png" class="card__image" alt="" sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/web-story-logo-card-Standard-Bank-720x405-1.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/web-story-logo-card-Standard-Bank-720x405-1.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/web-story-logo-card-Standard-Bank-720x405-1.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/web-story-logo-card-Standard-Bank-720x405-1.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/standardbank/" data-link-text="Standard Bank transforms to a customer-centric approach with Einstein 1." data-link-url="https://www.salesforce.com/customer-stories/standardbank/" data-link-type="header" target="_self"> Standard Bank transforms to a customer-centric approach with Einstein 1. </a> </h3> <div class="card__description mt-16"> Learn how Standard Bank uses unified data to close cases 86% faster and increase customer satisfaction by 28%. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/standardbank/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Standard Bank transforms to a customer-centric approach with Einstein 1." href="https://www.salesforce.com/customer-stories/standardbank/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> <div class="card card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16" data-component="card" data-loop-index="19" data-module-id="19" data-module-name="Generative AI speeds up the creation of personalized outreach emails for RealZips reps by 10x." data-module-position="19" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Artificial Intelligence","tagUuid":"85c33d9b-9d88-4eb0-9841-f9bfe6723ba4"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Sales","tagUuid":"753aac49-64c1-42ed-b92c-40aa56f8ff03"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Technology","tagUuid":"b03c26f5-f8ae-473d-8f2e-bcd648c84d3c"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Small Midsize Business","tagUuid":"8fa122de-8e45-45e0-be79-e1379b46733d"},{"uuid":"","tagName":"","tagUuid":"dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"},{"uuid":"","tagName":"","tagUuid":"Technology"},{"uuid":"","tagName":"","tagUuid":" Einstein Copilot"},{"uuid":"","tagName":"","tagUuid":" Einstein Prompt Builder"},{"uuid":"","tagName":"","tagUuid":" AI"}]" data-module-tags-auto="[]" data-taxonomy="85c33d9b-9d88-4eb0-9841-f9bfe6723ba4,753aac49-64c1-42ed-b92c-40aa56f8ff03,b03c26f5-f8ae-473d-8f2e-bcd648c84d3c,8fa122de-8e45-45e0-be79-e1379b46733d,dd6f3b58-6d7b-43dd-b83e-ebc7041949ee,Technology, Einstein Copilot, Einstein Prompt Builder, AI"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/realzips/" tabindex="-1" aria-label="Generative AI speeds up the creation of personalized outreach emails for RealZips reps by 10x." data-link-url="https://www.salesforce.com/customer-stories/realzips/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/Realzips-Card.png" class="card__image" alt="Read the RealZips story." sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/Realzips-Card.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/Realzips-Card.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/Realzips-Card.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/Realzips-Card.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/realzips/" data-link-text="Generative AI speeds up the creation of personalized outreach emails for RealZips reps by 10x." data-link-url="https://www.salesforce.com/customer-stories/realzips/" data-link-type="header" target="_self"> Generative AI speeds up the creation of personalized outreach emails for RealZips reps by 10x. </a> </h3> <div class="card__description mt-16"> Learn how reps use AI prompts to quickly generate personalized prospecting emails. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/realzips/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Generative AI speeds up the creation of personalized outreach emails for RealZips reps by 10x." href="https://www.salesforce.com/customer-stories/realzips/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> <div class="card card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16" data-component="card" data-loop-index="20" data-module-id="20" data-module-name="SiriusXM builds personalized listening experiences with Data Cloud." data-module-position="20" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Marketing","tagUuid":"94de41a5-93d3-4dd1-be94-e331cfa94889"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Data Cloud","tagUuid":"cec01b75-03d2-4a53-9550-f3694cddf1f6"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Slack","tagUuid":"ebda7954-c2a6-48e4-b962-71bd89c05551"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Customer Success","tagUuid":"a4c39ed3-cf84-4784-be17-4fbc8e29e6d2"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Media","tagUuid":"d6ff234b-5993-4a4a-8a29-9f00097fb964"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"}]" data-module-tags-auto="[]" data-taxonomy="94de41a5-93d3-4dd1-be94-e331cfa94889,cec01b75-03d2-4a53-9550-f3694cddf1f6,ebda7954-c2a6-48e4-b962-71bd89c05551,a4c39ed3-cf84-4784-be17-4fbc8e29e6d2,d6ff234b-5993-4a4a-8a29-9f00097fb964,1747c2e4-e577-434b-a6f8-ec656f10ae64,dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/siriusxm/" tabindex="-1" aria-label="SiriusXM builds personalized listening experiences with Data Cloud." data-link-url="https://www.salesforce.com/customer-stories/siriusxm/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-SiriusXM-720x405-1.png" class="card__image" alt="Read the SiriusXM story." sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-SiriusXM-720x405-1.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-SiriusXM-720x405-1.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-SiriusXM-720x405-1.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/production-resource-card-SiriusXM-720x405-1.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/siriusxm/" data-link-text="SiriusXM builds personalized listening experiences with Data Cloud." data-link-url="https://www.salesforce.com/customer-stories/siriusxm/" data-link-type="header" target="_self"> SiriusXM builds personalized listening experiences with Data Cloud. </a> </h3> <div class="card__description mt-16"> Learn how SiriusXM increases listener loyalty by unifying data to recommend relevant content. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/siriusxm/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: SiriusXM builds personalized listening experiences with Data Cloud." href="https://www.salesforce.com/customer-stories/siriusxm/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> <div class="card card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16" data-component="card" data-loop-index="21" data-module-id="21" data-module-name="Simplyhealth cuts email response times by up to 90% to transform customer support." data-module-position="21" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Artificial Intelligence","tagUuid":"85c33d9b-9d88-4eb0-9841-f9bfe6723ba4"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Sales","tagUuid":"753aac49-64c1-42ed-b92c-40aa56f8ff03"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Service","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Marketing","tagUuid":"94de41a5-93d3-4dd1-be94-e331cfa94889"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Healthcare & Life Sciences","tagUuid":"2ab5aa0c-6342-400c-9f3a-0dd094606ef9"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"}]" data-module-tags-auto="[]" data-taxonomy="85c33d9b-9d88-4eb0-9841-f9bfe6723ba4,753aac49-64c1-42ed-b92c-40aa56f8ff03,27c12145-271a-4de6-b6d3-2b6b08e78860,94de41a5-93d3-4dd1-be94-e331cfa94889,2ab5aa0c-6342-400c-9f3a-0dd094606ef9,1747c2e4-e577-434b-a6f8-ec656f10ae64"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/customer-stories/simplyhealth/" tabindex="-1" aria-label="Simplyhealth cuts email response times by up to 90% to transform customer support." data-link-url="https://www.salesforce.com/customer-stories/simplyhealth/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Simplyhealth-720x405-1.png" class="card__image" alt="Read the Simplyhealth Story." sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Simplyhealth-720x405-1.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Simplyhealth-720x405-1.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Simplyhealth-720x405-1.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Simplyhealth-720x405-1.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/customer-stories/simplyhealth/" data-link-text="Simplyhealth cuts email response times by up to 90% to transform customer support." data-link-url="https://www.salesforce.com/customer-stories/simplyhealth/" data-link-type="header" target="_self"> Simplyhealth cuts email response times by up to 90% to transform customer support. </a> </h3> <div class="card__description mt-16"> Generative AI creates email replies for FAQs to give agents more time for complex work. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/customer-stories/simplyhealth/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Simplyhealth cuts email response times by up to 90% to transform customer support." href="https://www.salesforce.com/customer-stories/simplyhealth/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </div> <div class="cards cards__loader"> <div class="card skeleton-blade-card"> <div class="skeleton-image-left animation"></div> <div class="card__copy__wrapper"> <div 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