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<!DOCTYPE html> <html data-lang="English"> <head> <title>IDC - Help - Home</title> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta property="og:site_name" content="IDC: The premier global market intelligence company"> <meta property="og:type" content="website"> <script type="application/ld+json"> { "@context": "https://schema.org", "@type": "Organization", "url": "https://www.idc.com", "logo": "https://cdn.idc.com/COMMONS/IMAGES/IDC_LOGO_Google_Search.svg?guid=adca5a4f-ad60-49dd-aa3e-001ad0ce5783" } </script> <meta name="title" content="IDC - Help - Home"> <meta name="description" content="IDC examines consumer markets by devices, applications, networks, and services to provide complete solutions for succeeding in these expanding markets."> <meta property="og:url" content="https://www.idc.com/help"> <meta property="og:title" content="IDC - Help - Home"> <meta 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medium-6 column"> <h3 class="h4">General Help Topics</h3> <ul class="custom triangle"> <li><a href="/help/helpnav">How To Navigate IDC.com</a></li> <li><a href="/help/searchhelp">How To Search IDC.com</a></li> <li><a href="/help/helpplannedresearch">How To Use Planned Research</a></li> <li><a href="/help/helpbrowse">How To Browse IDC.com</a></li> <li><a href="/help/helppurchase">How To Purchase Online</a></li> <li><a href="/help/helplogin">How To Log In with Multi Factor Authentication</a></li> <li><a href="/help/helpmyidc">Your myIDC Pages</a></li> <li><a href="/help/helpalerts">How To Set Up And Use Alerts</a></li> <li><a href="/help/helppassword">Change Password</a></li> <li><a href="/help/doctypes">IDC Content Types</a></li> </ul> </div> <div class="small-12 medium-5 medium-offset-1 column"> <h3 class="second-column-heading h4">Administration Help</h3> <ul class="custom triangle"> <li><a href="/help/helprequirements">Site Requirements</a></li> <li><a href="/help/helpsupport">Technical Support</a></li> <li><a href="/help/idcintranet">IDC Intranet</a></li> </ul> </div> </div> </div> </div> <div class="sidebar column small-12 medium-4"> <div class="big-box"> <h3 class="h4">Training Videos</h3> <a href="/help/helpvideos" class="button secondary" data-gtm-link="Training Videos" style="margin-top: 15px;">Watch Videos <i class="icom icom-arrow"></i></a> <h3 class="h4">Get Support</h3> <p>Have more questions? We are here to help</p> <a href="/contact" class="button secondary" style="margin-top: 15px;">Contact Us <i class="icom icom-arrow"></i></a> </div> </div> </div> </div> <footer class="idc-main-footer" data-gtm-root="Footer"> <div class="row"> <div class="column"> <div class="main"> <div> <a href="https://www.idc.com/" data-gtm-link="IDC Logo"> <span class="show-for-sr">Home</span> <img class="logo-img" alt="IDC Logo; a globe followed by the letters 'IDC'" src="https://cdn.idc.com/COMMONS/IMAGES/IDC_LOGO_Header_White_Color.svg?guid=1db66617-fa99-4dd2-999b-b463dfa0c984"/> </a> <address> <strong>IDC Corporate</strong> <br>140 Kendrick Street, Building B <br>Needham, MA 02494 <br><span class="phone">+1.508.872.8200</span> </address> <div class="hide-for-large idc-main-share"> <a data-gtm-link="SHARE - Facebook" class="icom icom-facebook"></a> <a data-gtm-link="SHARE - Twitter" class="icom icom-twitter"></a> <a data-gtm-link="SHARE - LinkedIn" class="icom icom-linkedin"></a> </div> </div> <div> <h2 class="heading"> Site Links </h2> <ul class="custom triangle"> <li><a href="https://www.idc.com" name="&amp;lid=Home_Footer">Home</a></li> <li><a href="/myidc" name="&amp;lid=MyIDC_Footer">myIDC</a></li> <li><a href="https://www.idc.com/analysts" name="&amp;lid=Analysts_Footer">Analysts</a></li> <li><a href="https://www.idc.com/resource-center/events-webinars" name="&amp;lid=Events_Footer">Events</a></li> <li><a href="https://blogs.idc.com/">IDC Blog</a></li> <li><a href="https://www.idc.com/research/digital-business/digital-enterprise">&ldquo;Future Of&rdquo; 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