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<!DOCTYPE html> <html data-lang="English"> <head> <title>IDC - Help - Login</title> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta property="og:site_name" content="IDC: The premier global market intelligence company"> <meta property="og:type" content="website"> <script type="application/ld+json"> { "@context": "https://schema.org", "@type": "Organization", "url": "https://www.idc.com", "logo": "https://cdn.idc.com/COMMONS/IMAGES/IDC_LOGO_Google_Search.svg?guid=adca5a4f-ad60-49dd-aa3e-001ad0ce5783" } </script> <meta name="title" content="IDC - Help - Login"> <meta name="description" content="IDC examines consumer markets by devices, applications, networks, and services to provide complete solutions for succeeding in these expanding markets."> <meta property="og:url" content="https://www.idc.com/help/helplogin"> <meta property="og:title" content="IDC - Help - Login"> <meta property="og:description" content="IDC examines consumer markets by devices, applications, networks, and services to provide complete solutions for succeeding in these expanding markets."> <meta property="og:image" content="https://cdn.idc.com/COMMONS/IMAGES/og-image-2021-1200x630.jpg?guid=64bf436d-9a35-4b37-b393-70f6af665a20"> <meta name="twitter:card" content="summary_large_image"> <meta name="twitter:url" content="https://www.idc.com/help/helplogin"> <meta name="twitter:title" content="IDC - Help - Login"> <meta name="twitter:description" content="IDC examines consumer markets by devices, applications, networks, and services to provide complete solutions for succeeding in these expanding markets."> <meta name="twitter:image" content="https://cdn.idc.com/COMMONS/IMAGES/og-image-2021-1200x630.jpg?guid=64bf436d-9a35-4b37-b393-70f6af665a20?v=1"> <link rel="stylesheet" href="https://use.typekit.net/whr1hlj.css"> <link rel="stylesheet" href="https://cdn.icomoon.io/105419/IDC/style.css?7jsvwj"> <link href="https://cdn.idc.com/COMMONS/STYLES/remediated-2.0-design-guide.foundation.css?guid=4cc7b1e8-0acb-43cb-9fbc-586d14dc5f64" rel="stylesheet"/> <link href="https://cdn.idc.com/COMMONS/STYLES/remediated-2.0-design-guide.base-components.css?guid=af4bce0b-5abc-4587-a350-c1fcd26aa1a0" rel="stylesheet"/> <script src="https://cdn.idc.com/COMMONS/SCRIPTS/design-jquery.min.js?guid=5cd83b9b-1ab9-4240-966f-547fa1dc7e2c"></script> <script> (function () { //embed TrustArc var tag = document.createElement( 'script' ); 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a globe followed by the letters 'IDC'" src="https://cdn.idc.com/COMMONS/IMAGES/IDC_LOGO_Header_White_Color.svg?guid=1db66617-fa99-4dd2-999b-b463dfa0c984"/> </a> <ul> <li class=""> <a href="https://www.idc.com/" >Home</a> </li> <li class=""> <a href="https://www.idc.com/research" >Research</a> </li> <li class=""> <a href="https://www.idc.com/data-analytics" >Data & Analytics</a> </li> <li class=""> <a href="https://www.idc.com/custom-solutions" >Custom Solutions</a> </li> <li class=""> <a href="https://www.idc.com/events" >Events</a> </li> <li class=""> <a href="https://www.idc.com/analysts" >Our Analysts</a> </li> <li class=""> <a href="https://www.idc.com/about" >About IDC</a> </li> <li class=""> <a href="https://www.idc.com/resource-center" >Resources</a> </li> <li class=""> <a href="/myidc" >MyIDC</a> </li> <li class="search" data-gtm-root="Search"> <form id="header-search" action="/search/simple/perform.do" method="get" role="search"> <div class="query-wrap" data-optional-false> <label for="query"><span class="show-for-sr">Search</span></label> <input id="query" name="query" type="text" placeholder="Start typing..." autocomplete="off" maxlength="300" class="ui-autocomplete-input" /> <div class="query-menu"> <a href="/search/advanced/form.do" class="link-inline-arrow">Advanced Search</a> </div> <button type="submit" class="submit-button button icom icom-magnifier" data-gtm-link="Submit" data-qa="searchSubmit"><span class="show-for-sr">Search</span></button> </div> </form> </li> <li class="menu"> <a class="icom-before icom-menu" onclick="openModal('idc-mobile-menu')"> <span>Menu</span> </a> </li> </ul> </nav> </header> <div id="modal-idc-mobile-menu" class="idc-mobile-menu modal menu" data-gtm-root="Mobile Nav"> <div class="actions"> <a href="/idcstore/cart.jsp" class="icom icom-cart" data-gtm-link="Cart"><span class="show-for-sr">Shopping Cart</span></a> <a href="https://www.idc.com/help" class="icom icom-help" data-gtm-link="Help"><span class="show-for-sr">Need Help?</span></a> <a href="/settings/" class="icom icom-gear" data-gtm-link="Settings"><span class="show-for-sr">Settings</span></a> </div> <ul class="modal-menu"> </ul> </div> <!-- Main content div --> <div class="idc-main-content idc-child-page no-padding-bottom"> <section class="idc-layout-hero"> <div class="row"> <div class="column"> <p>Help Center</p> </div> </div> </section> <div class="row align-justify idc-child-page-nav"> <div class="column col-flex align-middle shrink" data-gtm-root="Breadcrumbs"> <!--BREADCRUMBS--> <ul class="breadcrumbs"> <li><a href="/">IDC Corporate</a></li> <li><a href="/help">Help</a></li> <li><span class="show-for-sr">Current: </span>Login</li> </ul> </div> <div class="column col-flex shrink idc-icon-actions" data-gtm-root="Page Actions"> <p class="button-hover icom-before icom-share"> Share <span class="button-hover-options pos-left"> <a data-gtm-link="SHARE - Facebook" class="icom icom-facebook"></a> <a data-gtm-link="SHARE - Twitter" class="icom icom-twitter"></a> <a data-gtm-link="SHARE - LinkedIn" class="icom icom-linkedin"></a> </span> </p> </div> </div> <div class="row medium-unite-2 unite-box"> <div class="main-column column small-12 medium-8"> <div class="big-box"> <h1>How to Login and MFA</h1> <p>You will find a "Login" link in the upper right-hand corner of every page on idc.com. To login, fill in the email and password you have chosen during your registration and click Login.</p> <p>If this is your first Login or a new device and/or browser, you will need to provide a security code to fulfill our Multi Factor Authentication. </p> <h2 class="h4">Multi-Factor Authentication (MFA)</h2> <p>To ensure that you are the only person who can access your account and your data on IDC.com, even if someone knows your password, IDC has implemented an extra layer of security protection for your account on IDC.com. </p> <div class="accordion" data-focused-width="1024"> <div class="accordion-item"> <div class="accordion-heading"> <h3 class="accordion-label">How it works</h3> </div> <div class="accordion-content"> <p>With MFA, only you can access your account on a specific trusted device and web browser. When you want to sign into IDC.com on a new device and browser for the first time, you will need to provide two pieces of information – your <b>password</b> and a <b>security code</b> that will be sent to your email address. </p> <p>You will copy the security code in a following format “CASMFA-123456” and paste it to the requested field. </p> <p>After you Submit the code, you have an option to “Register” the device and the web browser you are using into your trusted devices. If you do, you will not be prompted for MFA for the next 6 months on that device and browser and IDC.com will require only your password to sign you in. </p> <p>If you choose “Skip” you will have to fill in the security code with your next sign in.</p> <p>In case you will use new device or another browser, you will be prompted to pass MFA again. You can register as many devices and/or browsers as you want.</p> <p>Contact <a href="mailto:idc_support@idc.com">IDC Technical Support</a> if you need to remove your device from trusted devices. </p> <img src="https://cdn.idc.com/help/RESOURCES/IMAGES/help_mfa_new.jpg?guid=1b83d5ab-f5eb-44fd-bc8e-1929c5cc3bf0" alt=""> </div> </div> <div class="accordion-item"> <div class="accordion-heading"> <h3 class="accordion-label">I forgot my Password</h3> </div> <div class="accordion-content"> <p>If you forget your password, go to the Login page and click on the "Forgot my Password" link to have the site email you a link to reset it.</p> </div> </div> <div class="accordion-item"> <div class="accordion-heading"> <h3 class="accordion-label">Logout</h3> </div> <div class="accordion-content"> <p>To logout, click on your name in the top right-hand corner of the site, then click on the Logout link that appears. Your session will be ended, and you will need to re-enter your password to login again.</p> </div> </div> </div> </div> </div> <div class="sidebar column small-12 medium-4"> <div class="big-box"> <a href="/help/helpvideos" class="button secondary" data-gtm-link="Training Videos">Watch Training Videos <i class="icom icom-arrow" style="margin-left: 4px;"></i></a> <a href="/help/helpsupport" class="button secondary" data-gtm-link="Contact Tech Support">Contact Tech Support <i class="icom icom-arrow" style="margin-left: 7px;"></i></a> <h2 class="h4">General Help Topics</h2> <ul class="custom triangle"> <li><a href="/help/helpnav">How To Navigate IDC.com</a></li> <li><a href="/help/searchhelp">How To Search IDC.com</a></li> <li><a href="/help/helpplannedresearch">How To Use Planned Research</a></li> <li><a href="/help/helpbrowse">How To Browse IDC.com</a></li> <li><a href="/help/helppurchase">How To Purchase Online</a></li> <li><a href="/help/helpmyidc">Your myIDC Pages</a></li> <li><a href="/help/helpalerts">How To Set Up And Use Alerts</a></li> <li><a href="/help/helppassword">Change Password</a></li> </ul> <h2 class="h4">Administration Help</h2> <ul class="custom triangle"> <li><a href="/help/helprequirements">Site Requirements</a></li> <li><a href="/help/helpsupport">Technical Support</a></li> <li><a href="/help/idcintranet">IDC Intranet</a></li> </ul> </div> </div> </div> </div> <footer class="idc-main-footer" data-gtm-root="Footer"> <div class="row"> <div class="column"> <div class="main"> <div> <a href="https://www.idc.com/" data-gtm-link="IDC Logo"> <span class="show-for-sr">Home</span> <img class="logo-img" alt="IDC Logo; a globe followed by the letters 'IDC'" src="https://cdn.idc.com/COMMONS/IMAGES/IDC_LOGO_Header_White_Color.svg?guid=1db66617-fa99-4dd2-999b-b463dfa0c984"/> </a> <address> <strong>IDC Corporate</strong> <br>140 Kendrick Street, Building B <br>Needham, MA 02494 <br><span class="phone">+1.508.872.8200</span> </address> <div class="hide-for-large idc-main-share"> <a data-gtm-link="SHARE - Facebook" class="icom icom-facebook"></a> <a data-gtm-link="SHARE - Twitter" class="icom icom-twitter"></a> <a data-gtm-link="SHARE - LinkedIn" class="icom icom-linkedin"></a> </div> </div> <div> <h2 class="heading"> Site Links </h2> <ul class="custom triangle"> <li><a href="https://www.idc.com" name="&lid=Home_Footer">Home</a></li> <li><a href="/myidc" name="&lid=MyIDC_Footer">myIDC</a></li> <li><a href="https://www.idc.com/analysts" name="&lid=Analysts_Footer">Analysts</a></li> <li><a href="https://www.idc.com/resource-center/events-webinars" name="&lid=Events_Footer">Events</a></li> <li><a href="https://blogs.idc.com/">IDC Blog</a></li> <li><a href="https://www.idc.com/research/digital-business/digital-enterprise">“Future Of” Research</a></li> <li><a href="https://www.idc.com/resource-center/generative-ai">Generative AI</a></li> </ul> </div> <div> <h2 class="heading"> Company </h2> <ul class="custom triangle"> <li><a href="https://www.idc.com/about" name="&lid=About_IDC_Footer">About IDC</a></li> <li><a href="https://www.idc.com/about/careers" id="&lid=Testing_Careers_Footer">Careers</a></li> <li><a href="https://www.idc.com/about/offices">Worldwide Offices</a></li> <li><a href="https://www.twitter.com/IDC">IDC on X</a></li> <li><a href="https://www.linkedin.com/company/idc/">IDC on LinkedIn</a></li> <li><a href="https://www.idc.com/contact">Contact IDC</a></li> <li><a href="https://www.idc.com/about/rss">RSS/Feeds</a></li> </ul> </div> <div> <h2 class="heading"> Solutions </h2> <ul class="custom triangle"> <li><a href="https://www.idc.com/search/v3?query=&tab=IDC+Products&sortBy=relevancy&languages=eng&publishedWithin=0&inSubscription=false">Subscription Research</a></li> <li><a href="https://www.idc.com/data-analytics">Data & Analytics</a></li> <li><a href="https://www.idc.com/custom-solutions">Custom Solutions</a></li> <li><a href="https://www.idc.com/research/emerging-vendor">Emerging Vendor Solutions</a></li> <li><a href="https://www.idc.com/research/tech-buyer">IT Executive Programs</a></li> <li><a href="https://www.idc.com/research/industry">Industry Insights</a></li> <li><a href="https://www.idc.com/research/tech-buyer/leadership-and-development/cio-executive-council">CIO Executive Council</a></li> <li><a href="https://www.idc.com/research/investment-research">Investment Research Service</a></li> <li><a href="https://www.idc.com/events">Event Sponsorship</a></li> </ul> </div> </div> <div class="sub"> <div class="copyright"> Copyright 2025 IDC. <br>All rights reserved. </div> <div> <ul class="custom triangle"> <li><a href="https://www.idc.com/about/privacy">Privacy Policy</a></li> <li><a href="https://www.idc.com/about/ccpa">CCPA</a></li> <li><a href="https://info.idc.com/email-subscription.html" target="_blank">Subscribe</a></li> <li><a href="/unsubscribe">Unsubscribe</a></li> <li><a href="https://www.idc.com/about/termsofuse">Terms of Use</a></li> <li><a href="https://www.idc.com/about/reprints">Web Rights & Licensing</a></li> </ul> </div> </div> <div aria-label="Contact - 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