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iGdCkv">Vivemos em um mundo diverso. E a indústria tecnológica precisa abraçar isso. Mas sabemos que a mudança real começa quando fazemos nossa parte. Estamos comprometidos em fazer da diversidade, igualdade e inclusão (DEI) parte da nossa cultura global.</p><p class="Textstyle__TextRoot-sc-c9um69-0 edQkgn">"Nossa estratégia de diversidade, igualdade e inclusão se concentra em capacitar nossos funcionários, criar cultura e comunidade, além de ampliar o impacto da igualdade. Assumimos uma abordagem iterativa e comandada por líderes para explorar o trabalho sob os pontos de vista comportamental e sistêmico, a fim de promover resultados tangíveis e mensuráveis.”</p><p style="margin-bottom:0" class="Textstyle__TextRoot-sc-c9um69-0 edQkgn">Megan Kollar Dwyer</p><p style="margin-top:0" class="Textstyle__TextRoot-sc-c9um69-0 jJHsqK">Chefe Global de Diversidade, Igualdade e Inclusão</p></div><div class="StyledCol-sc-inuw62-0 hNuVsR Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img 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data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Governança e responsabilidade</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Nada muda se não houver transparência</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Para a mudança real acontecer em qualquer empresa, ela precisa vir de cima para baixo. Nós criamos um Conselho de Diversidade, formado pelos líderes mais seniores, para ter a certeza de que estamos deixando nossa empresa mais diversificada, igualitária e inclusiva.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Este conselho define políticas e práticas propícios para recrutamento, retenção e desenvolvimento de uma organização diversificada e de alto desempenho que incentiva uma cultura de diversidade, igualdade e inclusão. E para resolver a desigualdade nas comunidades que atendemos, associe-se a organizações que abordem a DEI em todo o mundo.</p><p class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv">Leia as histórias de <a data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Skip</a> e <a data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Brandon</a></p></div><div class="StyledCol-sc-inuw62-0 gCycCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27457%27%20height=%27327%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-diversity-inclusion/skip-brandon@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-diversity-inclusion/skip-brandon@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-diversity-inclusion/skip-brandon@2x.png"/></noscript></span></span></div></div></div></div></section><section id="peoplefirst" class="Basestyle__BaseRoot-sc-3zktjg-1 ieygmj"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">As pessoas em primeiro lugar</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Gostamos de pessoas</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Queremos que a Zendesk seja um lugar onde a diversidade de fato prospere. E que isso comece pelos nossos funcionários. Nosso desejo é sermos o empregador preferido pelo talento diversificado e incentivar uma cultura inclusiva na qual as diferenças são aproveitadas para inovação. Talentos de comunidades com pouca representação têm oportunidades de desenvolver a carreira conforme nossa organização se expande.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">“Como mulher afrocaribenha com história fora do setor de software, sinto na pele todos os dias os benefícios de reunir equipes diversificadas para resolver problemas complexos.”</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Nancy Díaz Lemmon</p><p class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv">Leia a história da <a data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Nimisha</a></p></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27457%27%20height=%27349%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-diversity-inclusion/nimisha@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-diversity-inclusion/nimisha@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-diversity-inclusion/nimisha@2x.png"/></noscript></span></span></div></div></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 clTvuP Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Desenvolvimento profissional e cultural</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Criamos programas para ajudar os funcionários a desenvolver novas habilidades de carreira, além de dar apoio à nossa cultura de inclusão.</p></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eCSSCs Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div style="background-color:#fff" class="Cardstyle__CardRoot-sc-1g3sojj-1 jcfRWr"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Educação sobre racismo, equidade e privilégio</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Todo funcionário passa por um treinamento anual cujos temas explorados envolvem racismo, igualdade, alianças e privilégios. Com isso, nossos funcionários ganham ferramentas práticas para aplicar às ações do dia a dia tudo o que aprenderam.</p></div></div><div class="StyledCol-sc-inuw62-0 eCSSCs Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div style="background-color:#fff" class="Cardstyle__CardRoot-sc-1g3sojj-1 dFJJqk"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Programa de Liderança Illuminate</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Um programa de liderança pensado para proporcionar aos gerentes de pessoas os fundamentos de como serem líderes de si próprios, das equipes e da nossa empresa. O programa inclui a integração expressiva de liderança inclusiva, viés inconsciente e segurança psicológica.</p></div></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eCSSCs Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div style="background-color:#fff" class="Cardstyle__CardRoot-sc-1g3sojj-1 hGQSxL"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Integração de novo líder</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Logo no primeiro dia na Zendesk, durante a Integração de Recém-Contratados, apresentamos a cada funcionário nossa cultura, com ênfase em DEI e no papel que cada um tem na promoção de um local de trabalho inclusivo.</p></div></div><div class="StyledCol-sc-inuw62-0 eCSSCs Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div style="background-color:#fff" class="Cardstyle__CardRoot-sc-1g3sojj-1 eYwqFn"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Programa de Desenvolvimento Ignite</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Programas como o BetterUp Coaching e o Ellevate incentivam e capacitam funcionários de todos os níveis a dedicar tempo para construir intencionalmente a própria jornada profissional.</p></div></div></div><section class="Basestyle__BaseRoot-sc-3zktjg-1 iEPMHG"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">“Meu coach me ensinou como abordar conversas e interações de modo a criar um ambiente positivo onde todos saem ganhando. Aprendi também a estruturar desafios na forma de uma meta em comum, para todos trabalharmos juntos. Essa mudança na forma de lidar com as interações foi um verdadeiro marco, que afetará para sempre meu bem-estar e sucesso. Sou só gratidão!”</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Participante do Programa BetterUp</p></cite><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></section></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 kkyFbk"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Incentivo a uma força de trabalho diversificada</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Todos os departamentos da Zendesk se comprometeram em defender as metas de DEI para atender às necessidades específicas do departamento e do local. Continuaremos a desenvolver formas de atrair, reter e dar apoio aos nossos talentos.</p></div></div></div></div></section><section style="background-color:#fff"><h3 style="text-align:center" class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Dados globais sobre gênero</h3><div class="StyledTabs-sc-1qaor65-0 hoIXXn Tabsstyle__TabsRoot-sc-18l1o97-0 bHlECi" data-garden-id="tabs.tabs" data-garden-version="8.76.2"><div role="tablist" data-garden-container-id="containers.tabs" data-garden-container-version="2.0.14" aria-orientation="horizontal" class="StyledTabList-sc-wa5aaj-0 dLlZQP Tabsstyle__TabListRoot-sc-18l1o97-1 bndLKw" data-garden-id="tabs.tablist" data-garden-version="8.76.2"><div tabindex="0" aria-selected="false" role="tab" id=":R8q76:__tab:tab-1" aria-controls=":R8q76:__panel:tab-1" class="StyledTab-sc-x2pbow-0 dlHPsf Tabsstyle__TabRoot-sc-18l1o97-2 inkYbp" data-garden-id="tabs.tab" data-garden-version="8.76.2">Empresa</div><div tabindex="-1" aria-selected="false" role="tab" id=":R8q76:__tab:tab-2" aria-controls=":R8q76:__panel:tab-2" class="StyledTab-sc-x2pbow-0 dlHPsf Tabsstyle__TabRoot-sc-18l1o97-2 inkYbp" data-garden-id="tabs.tab" data-garden-version="8.76.2">Tecnologia</div><div tabindex="-1" aria-selected="false" role="tab" id=":R8q76:__tab:tab-3" aria-controls=":R8q76:__panel:tab-3" class="StyledTab-sc-x2pbow-0 dlHPsf Tabsstyle__TabRoot-sc-18l1o97-2 inkYbp" data-garden-id="tabs.tab" data-garden-version="8.76.2">Liderança</div></div><div aria-hidden="true" role="tabpanel" id=":R8q76:__panel:tab-1" hidden="" aria-labelledby=":R8q76:__tab:tab-1" class="StyledTabPanel-sc-7lhrmp-0 kYsycP Tabsstyle__TabPanelRoot-sc-18l1o97-3 bftmUB" data-garden-id="tabs.tabpanel" data-garden-version="8.76.2"><section class="Basestyle__BaseRoot-sc-3zktjg-1 iEPMHG"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 cMIBCa Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="bulbasaur" class="Statstyle__StatRoot-sc-17s8ggd-0 gqfYJG"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">59.2%</p><p class="stat-text">Homens</p></div></div><div class="StyledCol-sc-inuw62-0 dFhYlM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="luke" class="Statstyle__StatRoot-sc-17s8ggd-0 gYWDwo"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">39.1%</p><p class="stat-text">Mulheres</p></div></div></div></div></div></section></div><div aria-hidden="true" role="tabpanel" id=":R8q76:__panel:tab-2" hidden="" aria-labelledby=":R8q76:__tab:tab-2" class="StyledTabPanel-sc-7lhrmp-0 kYsycP Tabsstyle__TabPanelRoot-sc-18l1o97-3 bftmUB" data-garden-id="tabs.tabpanel" data-garden-version="8.76.2"><section class="Basestyle__BaseRoot-sc-3zktjg-1 iEPMHG"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 cMIBCa Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="bulbasaur" class="Statstyle__StatRoot-sc-17s8ggd-0 gqfYJG"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">72%</p><p class="stat-text">Homens</p></div></div><div class="StyledCol-sc-inuw62-0 dFhYlM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="luke" class="Statstyle__StatRoot-sc-17s8ggd-0 gYWDwo"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">25.4%</p><p class="stat-text">Mulheres</p></div></div></div></div></div></section></div><div aria-hidden="true" role="tabpanel" id=":R8q76:__panel:tab-3" hidden="" aria-labelledby=":R8q76:__tab:tab-3" class="StyledTabPanel-sc-7lhrmp-0 kYsycP Tabsstyle__TabPanelRoot-sc-18l1o97-3 bftmUB" data-garden-id="tabs.tabpanel" data-garden-version="8.76.2"><section class="Basestyle__BaseRoot-sc-3zktjg-1 iEPMHG"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 cMIBCa Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="bulbasaur" class="Statstyle__StatRoot-sc-17s8ggd-0 gqfYJG"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">52.7%</p><p class="stat-text">Homens</p></div></div><div class="StyledCol-sc-inuw62-0 dFhYlM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="luke" class="Statstyle__StatRoot-sc-17s8ggd-0 gYWDwo"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">46.5%</p><p class="stat-text">Mulheres</p></div></div></div></div></div></section></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 kkyFbk"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Dados de etnia dos Estados Unidos</h4></div></div></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eDlOhw Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="scully" class="Statstyle__StatRoot-sc-17s8ggd-0 dOOgYX"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">60.9%</p><p class="stat-text">Branca</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="yoda" class="Statstyle__StatRoot-sc-17s8ggd-0 kSKpbr"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">18.9%</p><p class="stat-text">Asiática</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="popeye" class="Statstyle__StatRoot-sc-17s8ggd-0 kLoMYp"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">7.2%</p><p class="stat-text">Hispânica ou latina</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="luke" class="Statstyle__StatRoot-sc-17s8ggd-0 gYWDwo"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">5.9%</p><p class="stat-text">Negra ou afro-americana</p></div></div></div></div></div><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eDlOhw Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="jane_jetson" class="Statstyle__StatRoot-sc-17s8ggd-0 eMwQML"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">0.3%</p><p class="stat-text">Nativo do Havaí ou de outras ilhas do Pacífico</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="pale_kale" class="Statstyle__StatRoot-sc-17s8ggd-0 gYVlNh"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">3.5%</p><p class="stat-text">Duas ou mais raças</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="bulbasaur" class="Statstyle__StatRoot-sc-17s8ggd-0 gqfYJG"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">0.2%</p><p class="stat-text">Índios americanos ou nativos do Alaska</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="clifford" class="Statstyle__StatRoot-sc-17s8ggd-0 blGnqV"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">2.2%</p><p class="stat-text">Recusaram-se a declarar</p></div></div></div></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Dados globais de idade</h4></div></div><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eDlOhw Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="clifford" class="Statstyle__StatRoot-sc-17s8ggd-0 blGnqV"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">22.3%</p><p class="stat-text">0-29</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="yoda" class="Statstyle__StatRoot-sc-17s8ggd-0 kSKpbr"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">51.8%</p><p class="stat-text">30-39</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="luke" class="Statstyle__StatRoot-sc-17s8ggd-0 gYWDwo"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">19.2%</p><p class="stat-text">40-49</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="jane_jetson" class="Statstyle__StatRoot-sc-17s8ggd-0 eMwQML"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">6.7%</p><p class="stat-text">50+</p></div></div></div></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF bullet-default"><li><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Todos os dados da força de trabalho até 31 de dezembro de 2021.</p></li><li><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Liderança inclui nível de diretor e superior.</p></li><li><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Alguns números não totalizam 100% devido ao arredondamento.</p></li></ul></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF bullet-default"><li><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">A Zendesk classifica funcionários de “tecnologia” pela função. Funções técnicas são aquelas que dependem em grande parte de conhecimento e habilidades em áreas como engenharia e matemática para trabalhar na empresa. Por exemplo, funções de ciência de dados, engenharia de software e gerenciamento de produto.</p></li></ul></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF bullet-default"><li><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Reconhecemos que os dados atuais são limitados, já que o gênero é apresentado como binário. No início de 2022, demos nossos primeiros passos em direção a um programa de autoidentificação voluntária (autoidentificação) mais inclusivo, adicionando opções de orientação sexual e identidade de gênero além de homens e mulheres cisgêneros nos EUA. Esse foi um primeiro passo importante para informar melhor a Zendesk sobre a diversidade mais ampla da nossa força de trabalho.</p></li></ul></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bxmlos Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><p class="Textstyle__TextRoot-sc-c9um69-0 jANvyE">O último relatório EEO-1 Tipo 2 pode ser acessado a seguir. Esse documento apresenta dados de uma maneira um pouco diferente da seção acima, mais representativa dos nossos esforços de diversidade. Observe também que o relatório EEO-1 é o retrato de um ponto no tempo, e baseado em categorias determinadas pelo governo federal dos EUA. Além disso, o relatório EEO-1 pode medir os dados de uma maneira diferente da que divulgamos em outras publicações ou apresentações.<br/><a target="_blank" rel="noopener noreferrer" href="https://web-assets.zendesk.com/pdf/EEO-1-Zendesk-2021.pdf" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"> Baixe o Relatório de Informações do Empregador EEO-1<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a><br/>Somente para Irlanda: Para ver o relatório 2023 de disparidades salariais entre gêneros na Irlanda da Zendesk International Limited, <a target="_blank" rel="noopener noreferrer" href="https://web-assets.zendesk.com/pdf/Ireland_GPG_Report.pdf" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">clique aqui<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</p></div></div></div></div></section><section id="ourmission" class="Basestyle__BaseRoot-sc-3zktjg-1 kkyFbk"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Nossa missão</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Introduza a DEI na cultura da nossa empresa</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Nossa estratégia de DEI é orientada por uma abordagem liderada por líderes e que coloca as pessoas em primeiro lugar.</p></div></div></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bOnvHI"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 17 16" fill="currentColor" theme="[object Object]" class="sc-c8590784-0 cyhrEo"><path d="M10.24 6.4h6.4V0h-6.4zm-2.88 5.76a3.52 3.52 0 1 1-7.04 0 3.52 3.52 0 0 1 7.04 0zM3.84 0 0 6.4h7.68zm9.6 8.96-3.84 6.4h7.68z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Para nossos funcionários</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Criar uma cultura em que a diversidade é valorizada e todos os funcionários se sentem incluídos, apoiados e verdadeiros com eles mesmos.</p></div></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bOnvHI"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 18 16" fill="currentColor" theme="[object Object]" class="sc-c8590784-0 cyhrEo"><path d="m2.227 8.931 6.705 6.705 6.704-6.705-6.704-6.705zm-.838-7.542a4.74 4.74 0 0 0 0 6.704l6.704-6.704a4.74 4.74 0 0 0-6.704 0zm15.084 0a4.74 4.74 0 0 0-6.704 0l6.704 6.704a4.74 4.74 0 0 0 0-6.704z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Para nossos clientes</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Incentivar uma força de trabalho diversificada e produtos inclusivos que reflitam nossos clientes e as necessidades deles, acarretando melhores experiências.</p></div></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bOnvHI"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="sc-c8590784-0 cyhrEo"><path d="M8 3.294a4.706 4.706 0 1 0 0 9.412 4.706 4.706 0 0 0 0-9.412zm-1.412-.941h2.824L8 0zm2.824 11.294H6.588L8 16zm4.235-7.059v2.824L16 8zM2.353 9.412V6.588L0 8zm8.642-6.403 1.997 1.996.665-2.662zm-5.99 9.982-1.997-1.996-.665 2.662zm7.986-1.996-1.997 1.996 2.663.665zm-9.982-5.99 1.997-1.996-2.663-.665z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Para nossa comunidade</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Use nossos recursos para chamar a atenção sobre causas importantes, combater injustiças ou apoiar causas na comunidade como um todo.</p></div></div></div><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div role="complementary" aria-label="body-promo" data-cookie-name="false" data-location="body" style="margin-top:64px" class="Promostyle__PromoRoot-sc-1lscwvc-0 gyXflQ"><div class="Promostyle__MediaWrapper-sc-1lscwvc-1 kpdRmr"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27180%27%20height=%27180%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/promo-stories@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/promo-stories@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/promo-stories@2x.png"/></noscript></span></span></div><div class="Promostyle__TextWrapper-sc-1lscwvc-2 gMFoUj"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Histórias de cultura inclusiva</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Uma experiência do cliente excelente exige mais do que apenas  as ferramentas certas. Tem a ver também com as pessoas. Nossas pessoas.</p></div><div class="Promostyle__LinkWrapper-sc-1lscwvc-3 biyiQd"><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv"><a href="/blog/tags/diversity-equity-inclusion/" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ccaaIc" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Leia mais no blog</a></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 cFZyXU"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">"Somos melhores e mais fortes quando operamos com uma mentalidade coletiva de inclusão com nossos colegas, clientes e o mundo à nossa volta."</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Prelini Udayan-Chiechi</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">SVP Global de Marketing Digital e Regional</p></cite><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 dvTsIe"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Uma estratégia liderada por empatia para variar</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Entre uma crise de saúde global e uma revolta civil, várias crises afetaram nossos funcionários no ano passado. Como empresa, sentimos a necessidade de encontrar formas de demonstrarmos nosso apoio.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Ouvindo as preocupações dos nossos funcionários, criamos nossa Política de Igualdade, programas que priorizam a saúde mental e o bem-estar do funcionário e Círculos de Empatia, um espaço seguro para funcionários.</p></div></div></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eCSSCs Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bsEhjr"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Círculos de empatia</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Círculos de Empatia são espaços seguros para funcionários compartilharem as próprias experiências, e para a liderança ouvir e aprender. Essas conversas se tornaram importantes para gerar nossas ações de DEI. Tão importantes que, na verdade, criamos um manual para compartilhar nossos insights com outras pessoas.</p><a target="_blank" rel="noopener noreferrer" href="https://d26a57ydsghvgx.cloudfront.net/content/1-Empathy%20Circles%20Playbook.pdf" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Baixe o manual dos Círculos de Empatia</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></div><div class="StyledCol-sc-inuw62-0 eCSSCs Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bsEhjr"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Igualdade racial e compromissos com a justiça</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Silêncio é cumplicidade – e ações falam mais que palavras. A Zendesk continua comprometida em ter uma função ativa em estabelecer uma sociedade mais igualitária, começando com melhorias necessárias na forma como resolvemos esses desafios. Queremos ser catalisadores ativos da mudança no espaço de SaaS, no setor tecnológico como um todo e na comunidade global.</p><a href="/blog/values-action-zendesk-will-continue-better/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Veja nossos valores em ação</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div></div></div></div></section><section id="employeeexperience" class="Basestyle__BaseRoot-sc-3zktjg-1 kLEpat"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Experiência do funcionário</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Comunidades de funcionários</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Comunidades de Funcionários (ECs) são fundamentais para construir nossa cultura. Elas nos ensinam como podemos incorporar práticas inclusivas de liderança, como criar comunidades que nos unem e, acima de tudo, fornecer a nossos funcionários suporte personalizado para as necessidades culturais.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">“Nossos amigos e vizinhos que lutam as próprias batalhas precisam de nós como aliados informados.”</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Ryan Gailey</p><p class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv">Leia as histórias de <a data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Cheyanne</a>, <a data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Jamal</a> e <a data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Ryan</a></p></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27561%27%20height=%27572%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-diversity-inclusion/cheyanne-jamal-ryan@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-diversity-inclusion/cheyanne-jamal-ryan@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-diversity-inclusion/cheyanne-jamal-ryan@2x.png"/></noscript></span></span></div></div></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 kiiNpg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><div class="sc-c8590784-1 kmnmoN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27140%27%20height=%27140%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/zendesk-gvn@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/zendesk-gvn@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/zendesk-gvn@2x.png"/></noscript></span></span></div><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Global Veterans Network</h5><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">A Global Veterans Network celebra veteranos de guerra dentro e fora da Zendesk, ajudando-os a fazer a transição para a força de trabalho.</p></div></div><div class="StyledCol-sc-inuw62-0 kiiNpg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><div class="sc-c8590784-1 kmnmoN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27170%27%20height=%27141%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/mosaic@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/mosaic@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/mosaic@2x.png"/></noscript></span></span></div><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Mosaic</h5><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">O Mosaic incentiva as pessoas de cor na Zendesk a abraçarem e celebrarem as diferenças, além de criar um espaço seguro para debate, networking e crescimento profissional.</p></div></div><div class="StyledCol-sc-inuw62-0 kiiNpg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><div class="sc-c8590784-1 kmnmoN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27140%27%20height=%2781%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/zendesk-pride@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/zendesk-pride@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/zendesk-pride@2x.png"/></noscript></span></span></div><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Pride</h5><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">A comunidade Pride faz com que todas as pessoas LGBTQIA+ que integram a equipe se sintam valorizadas, acolhidas e apoiadas.</p></div></div><div class="StyledCol-sc-inuw62-0 kiiNpg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><div class="sc-c8590784-1 kmnmoN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27140%27%20height=%27137%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/the-village@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/the-village@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/the-village@2x.png"/></noscript></span></span></div><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">The Village</h5><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">O The Village oferece um sistema de apoio a funcionários que equilibram trabalho, cuidado com filhos ou com outras pessoas.</p></div></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 kiiNpg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><div class="sc-c8590784-1 kmnmoN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27142%27%20height=%27139%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/women-at-zendesk@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/women-at-zendesk@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/women-at-zendesk@2x.png"/></noscript></span></span></div><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Women at Zendesk</h5><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Women at Zendesk celebra as mulheres em todos os níveis profissionais, incentivando-as a conquistar suas metas pessoais e profissionais.</p></div></div><div class="StyledCol-sc-inuw62-0 kiiNpg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><div class="sc-c8590784-1 kmnmoN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27196%27%20height=%2770%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/women-in-engineering@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-diversity-inclusion/women-in-engineering@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-diversity-inclusion/women-in-engineering@2x.png"/></noscript></span></span></div><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Women in Engineering</h5><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">A Women in Engineering defende a criação de um espaço em que engenheiras possam se reunir e criar relacionamentos de apoio entre si em cada escritório.</p></div></div><div class="StyledCol-sc-inuw62-0 kiiNpg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><div class="sc-c8590784-1 kmnmoN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27140%27%20height=%27100%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/the-bridge@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/the-bridge@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/the-bridge@2x.png"/></noscript></span></span></div><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">The Bridge</h5><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The Bridge oferece um espaço para funcionários de várias gerações e seus aliados.</p></div></div><div class="StyledCol-sc-inuw62-0 kiiNpg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><div class="sc-c8590784-1 kmnmoN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27140%27%20height=%27118%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/whole-self@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/whole-self@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/whole-self@2x.png"/></noscript></span></span></div><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Whole Self</h5><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">A comunidade Whole Self reúne funcionários para aprender, compreender e compartilhar histórias sobre saúde mental, neurodiversidade (TDAH, TOC, TEA, etc.) e deficiências físicas.</p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 cFZyXU"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">“Criar uma liderança inclusiva em escala é fundamental para dar forma ao futuro da Zendesk. Os líderes influenciam a experiência do funcionário e dos candidatos todos os dias, atuando como modelos de comportamento e expressando os valores. São pessoas essenciais para capacitar nossa comunidade, que é diversa, global e essencialmente digital. São os líderes que dão a direção no processo de transformação de funcionários bons em verdadeiras lendas.”</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Michelle Saurin</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Diretora Sênior de Desenvolvimento de Talentos e Liderança na Zendesk</p></cite><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 kkyFbk"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Igualdade na Zendesk</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">A Zendesk se compromete a criar um ambiente de trabalho mais igualitário ao incentivar uma cultura de respeito, justiça e inclusão. Não importa seu histórico, suas experiências pessoais ou sua situação particular de vida: estamos comprometidos com seu sucesso.</p></div></div></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bOnvHI"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 13 16" fill="currentColor" theme="[object Object]" class="sc-c8590784-0 cyhrEo"><path d="M10.25 3v1h-8V3h-2v13h12.001V3zm-4-3a3 3 0 0 0-3 3h6a3 3 0 0 0-3-3z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Proibição de comportamento destrutivo</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">A Zendesk proíbe comportamentos agressivos, como discriminação, assédio, ofensas e retaliação.</p></div></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bOnvHI"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 19 16" fill="currentColor" theme="[object Object]" class="sc-c8590784-0 cyhrEo"><path d="M0 5.333 9.333 16l9.333-10.667zM4.03 0 0 4h18.667l-4.031-4z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Fazendo da igualdade salarial uma prioridade</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Fazemos uma revisão, pelo menos anual, da paridade e das práticas de pagamento, fazendo os ajustes necessários.</p></div></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bOnvHI"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="sc-c8590784-0 cyhrEo"><path d="M0 4.571h4.571V0H0zm5.714 0h4.571V0H5.714zm5.715 0H16V0h-4.571zM0 10.286h4.571V5.715H0zm5.714 0h4.571V5.715H5.714zm5.715 0H16V5.715h-4.571zM0 16h4.571v-4.571H0zm5.714 0h4.571v-4.571H5.714zm5.715 0H16v-4.571h-4.571z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Como criar espaços de trabalho igualitários e inclusivos</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Nossa meta é sempre criar uma experiência de trabalho igualitária e inclusiva para todos os funcionários no mundo todo.</p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 OukHS"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Acessibilidade</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">O setor de atendimento ao cliente traz trabalho para milhões de pessoas. Mas se elas não conseguirem usar nossa tecnologia, pode ser que elas não tenham acesso a esses trabalhos. E se o software de atendimento ao cliente não for criado levando em consideração a acessibilidade, um grande número de pessoas deixará de obter os recursos de que tanto precisam.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Nós nos esforçamos para criar uma tecnologia inteligente, para que todos se sintam capacitados, independentemente de como acessam a tecnologia ou experimentam o mundo.</p></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 eeRNBW"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">"Na Zendesk, não enxergamos a acessibilidade como uma questão técnica ou comercial. Nós a vemos como um direito humano, que envolve inclusão e oportunidade para todos. Ao enviar produtos acessíveis, geramos inclusão de deficiência em escala."</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Jon Aniano</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Vice-Presidente Executivo de Produtos</p></cite><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></div></section><section id="ourcommunity" class="Basestyle__BaseRoot-sc-3zktjg-1 ieygmj"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Nossa comunidade</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">A criação de um mudo mais igualitário</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">O compromisso da Zendesk com a diversidade, igualdade e inclusão engloba não só nossos escritórios mundo afora, mas o mundo fora da nossa janela. Estamos comprometidos a trabalhar com organizações que fazem a diferença nas nossas comunidades, ao mesmo tempo desenvolvendo relacionamentos com empresas diversificadas.</p><p class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv">Leia a história do <a data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Aza</a></p><a target="_blank" rel="noopener noreferrer" href="https://web-assets.zendesk.com/AW_Zendesk_Global_Impact_Report_eBook_16.04.24_pt-br.pdf" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Leia nosso relatório de impacto global</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27457%27%20height=%27365%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-diversity-inclusion/aza@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-diversity-inclusion/aza@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-diversity-inclusion/aza@2x.png"/></noscript></span></span></div></div></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div role="complementary" aria-label="body-promo" data-cookie-name="false" data-location="body" style="margin-top:64px" class="Promostyle__PromoRoot-sc-1lscwvc-0 gyXflQ"><div class="Promostyle__MediaWrapper-sc-1lscwvc-1 kpdRmr"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27180%27%20height=%27180%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/promo-diversity@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/promo-diversity@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/promo-diversity@2x.png"/></noscript></span></span></div><div class="Promostyle__TextWrapper-sc-1lscwvc-2 gMFoUj"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Diversidade de fornecedores</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Os programas de diversidade do fornecedor incentivam o crescimento das empresas, que muitas vezes não recebem o apoio, a visibilidade ou os recursos de que precisam para sustentar os negócios. Na Zendesk, temos o compromisso de contratar empresas pequenas e diversificadas como estratégia para nossa base de fornecedores. Acreditamos que esse compromisso criará uma vantagem para nossos clientes, ajudará empresas diversificadas a prosperarem e permanecerá seguindo um dos valores centrais da Zendesk: aprimorar as comunidades onde vivemos e trabalhamos.”</p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 kkyFbk"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Parcerias para um mundo melhor</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">A Zendesk acredita em ser catalisadora da mudança no espaço de SaaS, no setor de tecnologia como um todo e na comunidade global. Mas não é possível criar um mundo mais justo sozinhos. Criamos uma parceria com organizações que fazem um trabalho realmente inovador e cheio de inspiração no espaço de diversidade, igualdade e inclusão.</p></div></div></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 khrxgA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27441%27%20height=%27448%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-diversity-inclusion/partnering@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-diversity-inclusion/partnering@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-diversity-inclusion/partnering@2x.png"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 khrxgA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="StyledAccordion-sc-niv9ic-0 dgZvap Accordionstyle__AccordionRoot-sc-ga9m60-0 ezJqxF" data-garden-id="accordions.accordion" data-garden-version="8.76.2"><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 bJrggW" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="3" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R1a276:--trigger:0" role="button" tabindex="0" aria-controls=":R1a276:--panel:0" aria-expanded="true" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Rede Europeia contra o Racismo</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 ebDyEI"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section id=":R1a276:--panel:0" aria-hidden="false" aria-labelledby=":R1a276:--trigger:0" class="StyledPanel-sc-1piryze-0 eXetsp Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">A Zendesk é membro ativo da Equal@Work, uma iniciativa com múltiplos stakeholders criada pela European Network Against Racism (ENAR). A iniciativa reúne empresas, parceiros sociais, ONGs, autoridades públicas e acadêmicos para encontrar soluções para que minorias étnicas e religiosas consigam participar totalmente do mercado de trabalho. Temos orgulho de apoiar esse trabalho e usar o <a target="_blank" rel="noopener noreferrer" href="https://www.enar-eu.org/structural-racism-in-the-labour-market/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>guia</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> que apresenta estratégias práticas para combater o racismo estrutural no mercado de trabalho.</p><a target="_blank" rel="noopener noreferrer" href="https://www.enar-eu.org/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Saiba mais</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="3" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R1a276:--trigger:1" role="button" tabindex="0" aria-controls=":R1a276:--panel:1" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">The Asia Foundation</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R1a276:--panel:1" aria-hidden="true" aria-labelledby=":R1a276:--trigger:1" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Em 2021, criamos uma parceria com a The Asia Foundation para uma nova iniciativa de impacto social. Nossa parceria ajudará a monitorar e encontrar formas de sustentar as redes de liderança feminina na Ásia em ciência, tecnologia, engenharia e matemática (STEM). Apoiamos com orgulho as iniciativas <a target="_blank" rel="noopener noreferrer" href="https://www.tex.inc/taf/stem-connecther" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>STEM ConnectHER</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> e <a target="_blank" rel="noopener noreferrer" href="https://skills2work.org/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Skills2Work</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</p><a target="_blank" rel="noopener noreferrer" href="https://asiafoundation.org/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Saiba mais</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="3" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R1a276:--trigger:2" role="button" tabindex="0" aria-controls=":R1a276:--panel:2" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">National Urban League</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R1a276:--panel:2" aria-hidden="true" aria-labelledby=":R1a276:--trigger:2" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Disability:IN é o principal recurso sem fins lucrativos para incluir pessoas com deficiência no mercado de trabalho em todo o mundo. É oferecida uma abordagem holística para colaborar com os parceiros, em serviço de promover inclusão integral das pessoas com deficiências e inspirar inovação acessível para todos.</p><a target="_blank" rel="noopener noreferrer" href="https://disabilityin.org/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Saiba mais</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></section></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 iEPMHG"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Outras parcerias em andamento</h2></div></div></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="LogotypeRowstyle__LogotypeRowRoot-sc-p9wc1w-0 xUHoC"><div style="padding-top:16px" class="LogotypeRowstyle__LogotypeRowBasic-sc-p9wc1w-3 fNogSY"><img src="https://web-assets.zendesk.com/images/p-diversity-inclusion/betterup@2x.png" alt="BetterUp" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-diversity-inclusion/byp-network@2x.png" alt="BYP Network" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-diversity-inclusion/mom-project@2x.png" alt="The Mom Project" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-diversity-inclusion/community-business@2x.png" alt="Community Business" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-diversity-inclusion/elc@2x.png" alt="ELC" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-diversity-inclusion/ellevate@2x.png" alt="ellevate" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-diversity-inclusion/latinas-in-tech@2x.png" alt="Latinas in Tech" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-diversity-inclusion/outin-tech@2x.png" alt="OutIn Tech" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-diversity-inclusion/power-to-fly@2x.png" alt="Power to Fly" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div></div></div></section><div><section class="Basestyle__BaseRoot-sc-3zktjg-1 czOdPO"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 ksdhJS">Junte-se a nós</h2><p class="Textstyle__TextRoot-sc-c9um69-0 edQkgn">A Zendesk é uma empresa global que já nasceu remota. 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iSSENB">Answer Bot</span></a></li><li><a href="/service/ticketing-system/customer-service-management-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Software de atendimento ao cliente</span></a></li><li><a href="/service/help-desk-software/ticketing-system/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Software de emissão de tickets para central de suporte</span></a></li><li><a href="/service/messaging/live-chat/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa 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fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li></ul></div><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Empresa</h2><ul><li><a href="/about/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Quem somos</span></a></li><li><a href="/company/press/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" 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type="application/json">{"props":{"pageProps":{"meta":{"alternates":{"es":"https://www.zendesk.es/diversity-inclusion/","fr":"https://www.zendesk.fr/diversity-inclusion/","hk":"https://www.zendesk.hk/diversity-inclusion/","it":"https://www.zendesk.com/it/diversity-inclusion/","kr":"https://www.zendesk.kr/diversity-inclusion/","mx":"https://www.zendesk.com.mx/diversity-inclusion/","nl":"https://www.zendesk.nl/diversity-inclusion/","th":"https://www.zendesk.com/th/diversity-inclusion/","tw":"https://www.zendesk.tw/diversity-inclusion/","de":"https://www.zendesk.de/diversity-inclusion/","au":"https://www.zendesk.com/au/diversity-inclusion/","in":"https://www.zendesk.com/in/diversity-inclusion/","dk":"https://www.zendesk.com/dk/diversity-inclusion/","se":"https://www.zendesk.com/se/diversity-inclusion/","sg":"https://www.zendesk.com/sg/diversity-inclusion/","us":"https://www.zendesk.com/diversity-inclusion/","jp":"https://www.zendesk.co.jp/diversity-inclusion/","br":"https://www.zendesk.com.br/diversity-inclusion/","gb":"https://www.zendesk.co.uk/diversity-inclusion/"},"related":[],"tags":[],"backupLocale":false},"attributes":{"_yoast_wpseo_sitemap-html-include":"-","_encloseme":"1","_wp_page_template":"templates/page-diversity-inclusion.php","_katamari-temp-source_id":"349611","katamari-diversity-inclusion-2":"Diversidade e inclusão","katamari-diversity-inclusion-3":"As pessoas em primeiro lugar","katamari-diversity-inclusion-4":"Em que ponto estamos","katamari-diversity-inclusion-5":"Vamos esclarecer as coisas. Quando uma empresa fala sobre diversidade, pode parecer forçado. Na Zendesk, tentamos simplificar as coisas. Diversidade e inclusão são mais que meras palavras de efeito, vão além dos resultados financeiros.","katamari-diversity-inclusion-6":"Nossos funcionários têm que saber que são valorizados onde trabalham.","katamari-diversity-inclusion-7":"Abertos a todos","katamari-diversity-inclusion-8":"Os funcionários da Zendesk se esforçam para criar uma cultura em que todos se sintam bem. Os grupos de suporte de funcionários são essenciais para criar comunidades que nos aproximam e nos façam sentir apoiados no trabalho. Vamos deixá-los falar por si mesmos: estas são as declarações de missão deles.","katamari-diversity-inclusion-9":"Global Veterans Network","katamari-diversity-inclusion-10":"A Global Veterans Network celebra veteranos dentro e fora da Zendesk. Coletivamente, a rede orienta veteranos que fazem a transição para a força de trabalho com treinamento profissional e oportunidades de coaching.","katamari-diversity-inclusion-11":"Mosaic","katamari-diversity-inclusion-12":"Mosaic é um coletivo que incentiva as pessoas de cor na Zendesk a abraçar e celebrar as diferenças. O Mosaic funciona para criar um espaço seguro para debater abertamente experiências pessoais, criar redes mais fortes e proporcionar oportunidades de crescimento profissional para membros e aliados por meio de mentoria e conexões com pares.","katamari-diversity-inclusion-13":"Pride","katamari-diversity-inclusion-14":"A comunidade Pride faz com que todas as pessoas LGBTQIA+ que integram a equipe se sintam valorizadas, acolhidas e apoiadas. A missão é chamar a atenção e inspirar os colegas a criar espaço para a comunidade LGBTQ+ da Zendesk. O Pride promove ativamente a diversidade e cria eventos com parceiros, iniciativas de política interna e oportunidades educacionais.","katamari-diversity-inclusion-15":"The Village","katamari-diversity-inclusion-16":"The Village conecta pais, mães e cuidadores na Zendesk. A missão é criar uma rede de apoio para os funcionários que têm de equilibrar vida profissional com os cuidados de filhos ou de outras pessoas. Se o funcionário estiver fazendo a transição após a licença-maternidade/paternidade, criação de bebês ou cuidado de pessoas queridas, a comunidade está disponível para ajudar.","katamari-diversity-inclusion-17":"Women at Zendesk","katamari-diversity-inclusion-18":"Women at Zendesk celebra as mulheres em todos os níveis da carreira. O WAZ cria uma base para dar apoio às mulheres conquistarem as metas pessoais e profissionais. Entre as atividades estão colaborar com recrutamento para ampliar o pipeline para buscar mulheres qualificadas para funções em toda a empresa e trabalhar com organizações que exaltam as mulheres em cada escritório.","katamari-diversity-inclusion-19":"Women in Engineering","katamari-diversity-inclusion-20":"A Women in Engineering defende a criação de um espaço em que engenheiras possam se reunir e criar relacionamentos de apoio entre si em cada escritório. A missão é desenvolver uma comunidade em que funcionárias podem usar coletivamente o próprio talento para melhor, inovar e contribuir para o sucesso como engenheiras.","katamari-diversity-inclusion-21":"A Zendesk em números","katamari-diversity-inclusion-22":"Nossa representatividade atual","katamari-diversity-inclusion-23":"A realidade é que todo o setor tem dificuldade com representação, e isso nos inclui. É nosso ponto inicial para determinarmos onde há espaço para melhoria. Estamos fortalecendo o pipeline de talentos e começando a incorporar atividades de diversidade e inclusão nas equipes de Recrutamento, Recompensas Totais e Desenvolvimento de Pessoas.","katamari-diversity-inclusion-24":"Números globais da empresa","katamari-diversity-inclusion-25":"% por identidade de gênero","katamari-diversity-inclusion-26":"Homens","katamari-diversity-inclusion-27":"60%","katamari-diversity-inclusion-28":"Mulheres","katamari-diversity-inclusion-29":"37%","katamari-diversity-inclusion-30":"Números globais de liderança","katamari-diversity-inclusion-31":"% por identidade de gênero","katamari-diversity-inclusion-32":"Homens","katamari-diversity-inclusion-33":"58%","katamari-diversity-inclusion-34":"Mulheres","katamari-diversity-inclusion-35":"40%","katamari-diversity-inclusion-50":"Números globais de tecnologia","katamari-diversity-inclusion-51":"% por identidade de gênero","katamari-diversity-inclusion-52":"Homens","katamari-diversity-inclusion-53":"75%","katamari-diversity-inclusion-54":"Mulheres","katamari-diversity-inclusion-55":"22%","katamari-diversity-inclusion-56":"Idade","katamari-diversity-inclusion-57":"% por idade","katamari-diversity-inclusion-58":"0 a 29","katamari-diversity-inclusion-59":"26,5%","katamari-diversity-inclusion-60":"30 a 39","katamari-diversity-inclusion-61":"50,8%","katamari-diversity-inclusion-62":"40 a 49","katamari-diversity-inclusion-63":"17,2%","katamari-diversity-inclusion-64":"50 ou mais","katamari-diversity-inclusion-65":"5,1%","katamari-diversity-inclusion-66":"Notas:","katamari-diversity-inclusion-67":"Todos os dados da força de trabalho até 31 de dezembro de 2020.","katamari-diversity-inclusion-68":"Etnia refere-se às categorias presentes no EEO-1.","katamari-diversity-inclusion-69":"Liderança inclui nível de diretor e superior.","katamari-diversity-inclusion-251":"Alguns números não totalizam 100% devido ao arredondamento.","katamari-diversity-inclusion-71":"A Zendesk classifica funcionários de “tecnologia” pela função. Funções técnicas são aquelas que dependem em grande parte de conhecimento e habilidades em áreas como engenharia e matemática para trabalhar na empresa. Por exemplo, funções de ciência de dados, engenharia de software e gerenciamento de produto.","katamari-diversity-inclusion-72":"Reconhecemos que os dados atuais são limitados, já que o gênero é apresentado como binário. Sabemos que a identidade de gênero não é binária e vamos explorar formas de pensar melhor nesse assunto daqui em diante.","katamari-diversity-inclusion-222":"O relatório","katamari-diversity-inclusion-223":"O último relatório EEO-1 Tipo 2 pode ser acessado a seguir. Esse documento apresenta dados de uma maneira um pouco diferente da seção acima, mais representativa dos nossos esforços de diversidade. Observe também que o relatório EEO-1 é o retrato de um ponto no tempo, e baseado em categorias determinadas pelo governo federal dos EUA. Além disso, o relatório EEO-1 pode medir os dados de uma maneira diferente da que divulgamos em outras publicações ou apresentações.\u003cbr /\u003e\u003ca href=\"https://web-assets.zendesk.com/pdf/EEO-1-Zendesk-2021.pdf\" target=\"_blank\"\u003e Baixe o Relatório de Informações do Empregador EEO-1\u003c/a\u003e\u003cbr /\u003eSomente para Irlanda: Para ver o relatório 2023 de disparidades salariais entre gêneros na Irlanda da Zendesk International Limited, \u003ca href=\"https://web-assets.zendesk.com/pdf/Ireland_GPG_Report.pdf\" target=\"_blank\"\u003eclique aqui\u003c/a\u003e.","katamari-diversity-inclusion-224":"\u003cstrong\u003eIndex égalité hommes-femmes\u003c/strong\u003e —nous avons obtenu, en France, un score de 84/100 en 2020, décliné par indicateurs comme suit:","katamari-diversity-inclusion-225":"Indicateur écart de rémunérations: 31","katamari-diversity-inclusion-226":"Indicateur écart de taux d'augmentations individuelles: 35","katamari-diversity-inclusion-227":"Indicateur retour de congés maternité: non calculable","katamari-diversity-inclusion-228":"Indicateur hautes rémunérations: 5","katamari-diversity-inclusion-76":"Viés inconsciente","katamari-diversity-inclusion-77":"Todos temos vieses inconscientes – inclusive as pessoas com quem trabalhamos. Na Zendesk, estamos tomando medidas para lidar com essa questão e levar os vieses em consideração.","katamari-diversity-inclusion-78":"Para que isso aconteça, criamos laboratórios de aprendizado em todos os escritórios para disponibilizar sessões de trabalho presenciais a todos os funcionários. Nessas sessões, os funcionários têm as informações e os recursos necessários para se conscientizarem melhor do viés inconsciente e aprenderem estratégias para mitigá-los no ambiente de trabalho.","katamari-diversity-inclusion-79":"Mentoria","katamari-diversity-inclusion-80":"Falar sobre o assunto é só o primeiro passo. Para promover ainda mais as habilidades dos nossos funcionários, lançamos vários programas de mentoria para oferecer desenvolvimento profissional e dar suporte ao crescimento da carreira.","katamari-diversity-inclusion-81":"Everwise","katamari-diversity-inclusion-82":"oferece mentoria profissional a aprendizes que desejam conquistar as próprias metas profissionais. O programa conecta funcionários com mentores externos, recursos e redes de pares para ajudá-los a ganharem produtividade em todos os estágios da carreira.","katamari-diversity-inclusion-83":"Illuminate","katamari-diversity-inclusion-84":"é um programa de desenvolvimento de liderança com dois dias de duração para líderes em início de carreira. Gerentes de Pessoas dos nossos escritórios em todo o mundo se reúnem para aprender outras habilidades de liderança e formas de colocar as habilidades em prática no trabalho nessa comunidade colaborativa.","katamari-diversity-inclusion-85":"Women at Zendesk","katamari-diversity-inclusion-86":"é um programa de mentoria de três meses de duração conectando as mulheres na Zendesk. Os Programas de Mentoria de Mulheres ligam mentoras e mentoradas para dividir experiências, aprender umas com as outras, pedir orientações e inspirar o desenvolvimento das próprias carreiras.","katamari-diversity-inclusion-87":"Mosaic","katamari-diversity-inclusion-88":"tem um evento de mentoria rápida todos os trimestres para proporcionar aos funcionários a oportunidade de expandir as redes profissionais, fazer perguntas de desenvolvimento de carreira e receber orientações de pessoas em funções de liderança.","katamari-diversity-inclusion-89":"Nosso impacto global","katamari-diversity-inclusion-90":"O lugar onde trabalhamos é grande parte da forma como nos dedicamos ao trabalho – e queremos ver uma mudança positiva na nossa vizinhança também. Para ganharmos uma ajudinha extra, firmamos parcerias com organizações para ajudar a moldar, educar e promover o progresso além da Zendesk. Veja algumas delas.","katamari-diversity-inclusion-91":"Parcerias e patrocínios","katamari-diversity-inclusion-92":"Junte-se a nós","katamari-diversity-inclusion-1":"Nós também receberemos você de braços abertos. \u003ca href=\"/jobs/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eConfira as vagas disponíveis.\u003c/span\u003e\u003c/a\u003e","katamari-diversity-inclusion-200":"Bridge","katamari-diversity-inclusion-201":"The Bridge oferece suporte e abre um espaço para funcionários com mais de 40 anos e seus aliados. Juntos, a comunidade fortalece a conexão entre gerações. A base desse grupo é formada por quatro valores principais: coletar, aprender, compartilhar e ceder.","katamari-diversity-inclusion-202":"Whole Self","katamari-diversity-inclusion-203":"A comunidade Whole Self reúne funcionários para aprender, compreender e compartilhar histórias sobre saúde mental, neurodiversidade (TDAH, TOC, TEA, etc.) e deficiências físicas. Como qualquer grupo, ele oferece recursos úteis e atua como defensor da inclusão em nossos produtos e para os funcionários em áreas como design, experiência, recursos, práticas e ambiente de trabalho.","_edit_lock":"1685627822:5395","zen-sec7-card1-heading":"Círculos de empatia","zen-sec4-intro":"Todos os departamentos da Zendesk se comprometeram em defender as metas de DEI para atender às necessidades específicas do departamento e do local. Continuaremos a desenvolver formas de atrair, reter e dar apoio aos nossos talentos.","zen-sec8-com6-body":"A Women in Engineering defende a criação de um espaço em que engenheiras possam se reunir e criar relacionamentos de apoio entre si em cada escritório.","zen-native-mainland":"Índios americanos ou nativos do Alaska","zen-hero-title":"CEO, Zendesk","zen-sec6-title":"Diretor de marketing","zen-footer-body":"A Zendesk é uma empresa global que já nasceu remota. Sua missão é fazer do mundo um lugar melhor – uma experiência do cliente por vez. Junte-se a nós.","zen-sec10-body":"A Zendesk se compromete a criar um ambiente de trabalho mais igualitário ao incentivar uma cultura de respeito, justiça e inclusão. Não importa seu histórico, suas experiências pessoais ou sua situação particular de vida: estamos comprometidos com seu sucesso.","zen-sec12-heading":"A criação de um mudo mais igualitário","zen-sec5-supertitle":"Nossa missão","zen-stories-promo-cta":"Leia mais no blog","zen-hero-heading":"Estamos todos juntos","zen-sec5-c2-body":"Incentivar uma força de trabalho diversificada e produtos inclusivos que reflitam nossos clientes e as necessidades deles, acarretando melhores experiências.","zen-skip-body":"Skip é veterano da Marinha dos EUA que foi enviado para a Califórnia na década de 1980 e nunca mais deixou o serviço. A experiência que ele ganhou como militar lhe ensinou responsabilidade, meritocracia e como criar uma equipe com pessoas com diferentes histórias de vida. Para criar confiança, ele aprendeu como encontrar um denominador comum com todos os tipos de pessoas, sem importar de onde elas tenham vindo.","zen-aza-body":"Desmontado, pode chamá-lo de Aza. Montada, chame-a de Della (você pensa que é fácil ser linda assim?). Moradora de Melbourne, Della anima reuniões de equipe, festas e até eventos globais da Zendesk. Embora nem sempre seja fácil ser uma drag queen, Aza se diverte em ser Della com \"pessoas lindas e de mente aberta como eu\". Ele acredita que, quando você encontra essas pessoas, amor nunca faltará.","zen-sec1-stories":"Leia as histórias de \u003cspan class=\"js-open-modal profile-anchor\" data-modal-id=\"profile-skip\"\u003eSkip\u003c/span\u003e e \u003cspan class=\"js-open-modal profile-anchor\" data-modal-id=\"profile-brandon\"\u003eBrandon\u003c/span\u003e","zen-ryan-body":"Ryan é um veterano do Exército Norte-Americano que vê as forças armadas como um microcosmo das lutas da sociedade como um todo. Seja lutando contra a desigualdade racial, discriminação de gênero ou intolerância de qualquer tipo, ele vê os veteranos como sujeitos excepcionalmente propícios a se mostrarem como aliados. É uma questão de resiliência, a capacidade de lidar com pessoas de todas as origens e, claro, aparecer para lutar, estando à vontade, mesmo se sentindo desconfortável. ","zen-sec10-c3-title":"Como criar espaços de trabalho igualitários e inclusivos","zen-sec8-com5-title":"Women at Zendesk","zen-sec3-heading":"Desenvolvimento profissional e cultural","katamari-diversity-inclusion-382":"3,3%","katamari-diversity-inclusion-384":"0,2%","katamari-diversity-inclusion-383":"Índios americanos ou nativos do Alaska","katamari-diversity-inclusion-386":"1,4%","katamari-diversity-inclusion-385":"Recusaram-se a declarar","katamari-diversity-inclusion-388":"0,6%","katamari-diversity-inclusion-387":"Não especificaram","zen-sec3-card3-body":"Todos os novos gerentes de pessoas estão inscritos em um programa para ajudá-los a entender, dar apoio e criar uma cultura de pertencimento ao explorar “DEI sob a perspectiva de liderança”. ","zen-nimisha-body":"Nimisha é engenheira de software e artista profissional que imigrou da Índia para os Estados Unidos em 2007. Embora Nimisha tenha experimentado preconceitos em sua vida, ela também encontrou os aliados e mentores certos para ajudá-la a crescer. Na Zendesk, ela é uma das líderes do grupo Women in Engineering, que ajuda a empresa em suas atividades de aprimoramento. Por meio da arte que realiza, ela explora a desigualdade social, inspirada pelo ambiente que a cerca e pela busca da identidade como mulher indiana e cidadã global.","zen-native-pacific":"Nativo do Havaí ou de outras ilhas do Pacífico","zen-sec3-card3-heading":"Integração de novo líder","zen-sec10-c2-title":"Fazendo da igualdade salarial uma prioridade","zen-male":"Homens","zen-sec5-c2-heading":"Para nossos clientes","zen-sec8-com4-title":"The Village","zen-bod-promo-cta":"Conheça nossa diretoria","zen-sec10-c3-body":"Nossa meta é sempre criar uma experiência de trabalho igualitária e inclusiva para todos os funcionários no mundo todo.","zen-sec10-c1-title":"Proibição de comportamento destrutivo","zen-sec7-card1-body":"Círculos de Empatia são espaços seguros para funcionários compartilharem as próprias experiências, e para a liderança ouvir e aprender. Essas conversas se tornaram importantes para gerar nossas ações de DEI. Tão importantes que, na verdade, criamos um manual para compartilhar nossos insights com outras pessoas.","zen-asian":"Asiática","zen-bod-promo-body":"Nossa diretoria também tem uma importante função nas metas de DEI, monitorando o progresso, proporcionando orientação e auxílio na criação de uma visão holística.","zen-us-ethnicity-data":"Dados de etnia dos Estados Unidos","zen-white":"Branca","zen-sec13-accordion1-title":"Rede Europeia contra o Racismo","zen-sec10-c2-body":"Fazemos uma revisão, pelo menos anual, da paridade e das práticas de pagamento, fazendo os ajustes necessários.","zen-sec13-accordion1-body":"A Zendesk é membro ativo da Equal@Work, uma iniciativa com múltiplos stakeholders criada pela European Network Against Racism (ENAR). A iniciativa reúne empresas, parceiros sociais, ONGs, autoridades públicas e acadêmicos para encontrar soluções para que minorias étnicas e religiosas consigam participar totalmente do mercado de trabalho.","zen-come-join-us":"Junte-se a nós","zen-sec11-quote":"\"Na Zendesk, não enxergamos a acessibilidade como uma questão técnica ou comercial. Nós a vemos como um direito humano, que envolve inclusão e oportunidade para todos. Ao enviar produtos acessíveis, geramos inclusão de deficiência em escala.\"","zen-sec5-intro":"Nossa estratégia de DEI é orientada por uma abordagem liderada por líderes e que coloca as pessoas em primeiro lugar.","zen-sec13-intro":"A Zendesk acredita em ser catalisadora da mudança no espaço de SaaS, no setor de tecnologia como um todo e na comunidade global. Mas não é possível criar um mundo mais justo sozinhos. Criamos uma parceria com organizações que fazem um trabalho realmente inovador e cheio de inspiração no espaço de diversidade, igualdade e inclusão.","zen-sec8-com6-title":"Women in Engineering","zen-ongoing-partners":"Outras parcerias em andamento","zen-sec5-c3-heading":"Para nossa comunidade","zen-female":"Mulheres","zen-sec10-heading":"Igualdade na Zendesk","zen-sec13-accordion3-title":"National Urban League","zen-sec8-com4-body":"O The Village oferece um sistema de apoio a funcionários que equilibram trabalho, cuidado com filhos ou com outras pessoas.","zen-sec11-body-2":"Nós nos esforçamos para criar uma tecnologia inteligente, para que todos se sintam capacitados, independentemente de como acessam a tecnologia ou experimentam o mundo.","zen-sec11-body-1":"O setor de atendimento ao cliente traz trabalho para milhões de pessoas. Mas se elas não conseguirem usar nossa tecnologia, pode ser que elas não tenham acesso a esses trabalhos. E se o software de atendimento ao cliente não for criado levando em consideração pessoas com diferentes necessidades físicas e intelectuais, um grande número de pessoas pode não obter os recursos de que tanto precisam.","zen-sec3-card1-body":"Em 2020, quase 90% dos gerentes de pessoas compareceram a uma sessão explorando racismo, igualdade e privilégio. Eles saíram dessas sessões com ferramentas prontas para colocar em prática.","zen-skip-quote":"“No serviço militar, não se demite ninguém. E não dá para escolher quem vai participar da sua equipe.”","zen-footer-cta":"Ver nossas vagas abertas","zen-leadership":"Liderança","zen-sec1-body-1":"Para a mudança real acontecer em qualquer empresa, ela precisa vir de cima para baixo. Nós criamos um Conselho de Diversidade, formado pelos líderes mais seniores, para ter a certeza de que estamos deixando nossa empresa mais diversificada, igualitária e inclusiva.","zen-sec3-card2-body":"Líderes de equipe e gerentes em início de carreira exploram os próprios vieses inconscientes neste programa trimestral de liderança. Este programa cobre a mentalidade de liderança, fornecendo feedback, técnicas de coaching e como estabelecer segurança psicológica.","zen-global-age-data":"Dados globais de idade","zen-sec1-body-2":"Este conselho define políticas e práticas propícios para recrutamento, retenção e desenvolvimento de uma organização diversificada e de alto desempenho que incentiva uma cultura de diversidade, igualdade e inclusão. E para resolver a desigualdade nas comunidades que atendemos, associe-se a organizações que abordem a DEI em todo o mundo.","zen-sec5-heading":"Introduza a DEI na cultura da nossa empresa","zen-two-or-more-races":"Duas ou mais raças","zen-sec8-com8-title":"Whole Self","zen-sec3-byline":"Participante do Ignite, 2021","zen-sec5-c1-body":"Criar uma cultura em que a diversidade é valorizada e todos os funcionários se sentem incluídos, apoiados e verdadeiros com eles mesmos.","zen-sec8-com5-body":"Women at Zendesk celebra as mulheres em todos os níveis profissionais, incentivando-as a conquistar suas metas pessoais e profissionais.","zen-sec3-intro":"Criamos programas para ajudar os funcionários a desenvolver novas habilidades de carreira, além de dar apoio à nossa cultura de inclusão.","zen-sec8-heading":"Comunidades de funcionários","zen-sec13-accordion2-title":"The Asia Foundation","zen-sec8-supertitle":"Experiência do funcionário","zen-sec4-tabs-heading":"Dados globais sobre gênero","zen-brandon-body":"Brandon está acostumado a ser o único negro da sala. Ele cresceu na carreira sabendo que todos questionam o fato de ele ter se destacado. Embora leve numa boa, Brandon já está farto de alguns comentários de amigos e colegas. Íntegro, ele busca oportunidades de mudar as condições que criam sistemas de opressão, criação de estereótipos e outros.","zen-ryan-quote":"“Nossos amigos e vizinhos que lutam as próprias batalhas precisam de nós como aliados informados.”","zen-stories-promo-heading":"Histórias de cultura inclusiva","zen-supplier-diversity-body":"Os programas de diversidade para fornecedores podem estimulam o crescimento de empresas diversas. Empresas que muitas vezes não recebem apoio, visibilidade ou recursos de que precisam para sustentar os negócios. Estamos comprometidos em trabalhar com empresas pequenas e diversas como fornecedores e prestadores de serviço para nossa empresa, na esperança de encontrar soluções inovadoras para nossos clientes e fazer nossa parte para ajudá-las a prosperar.","zen-sec2-body":"Queremos que a Zendesk seja um lugar onde a diversidade de fato prospere. E que isso comece pelos nossos funcionários. Nosso desejo é sermos o empregador preferido pelo talento diversificado e incentivar uma cultura inclusiva na qual as diferenças são aproveitadas para inovação. Talentos de comunidades com pouca representação têm oportunidades de desenvolver a carreira conforme nossa organização se expande.","zen-tech":"Tecnologia","zen-sec2-stories":"Leia a história da \u003cspan class=\"js-open-modal profile-anchor\" data-modal-id=\"profile-nimisha\"\u003eNimisha\u003c/span\u003e","zen-sec8-com7-title":"The Bridge","zen-sec5-c3-body":"Use nossos recursos para chamar a atenção sobre causas importantes, combater injustiças ou apoiar causas na comunidade como um todo.","zen-sec2-heading":"Gostamos de pessoas","zen-cheyanne-quote":"“Sempre defenda seus interesses. Mesmo se não gerar o resultado desejado, pelo menos você andará de cabeça erguida sabendo que acreditou em si mesmo.”","zen-sec3-card2-heading":"Programa de Liderança Illuminate","zen-sec9-title":"Vice-presidente de Diversidade, Igualdade e Inclusão","zen-bod-promo-header":"Diretoria da Zendesk","zen-brandon-quote":"“Só existe um de mim e a única pessoa que pode fazer isso com excelência sou eu mesmo!”","zen-sec2-quote":"“Como mulher afrocaribenha com história fora do setor de software, sinto na pele todos os dias os benefícios de reunir equipes diversificadas para resolver problemas complexos.”","zen-sec5-c1-heading":"Para nossos funcionários","zen-sec8-quote":"“Nossos amigos e vizinhos que lutam as próprias batalhas precisam de nós como aliados informados.”","zen-sec13-photo-label":"Rede Europeia contra o Racismo","zen-sec8-com7-body":"The Bridge oferece um espaço para funcionários de várias gerações e seus aliados.","zen-latinx":"Hispânica ou latina","zen-sec3-quote":"“Este programa me ajudou de maneiras incomensuráveis! Eu vejo uma mudança considerável na forma como enxergo meu trabalho, me comunico com líderes e inicio mudanças.”","zen-sec7-card1-cta":"Baixe o manual dos Círculos de Empatia","zen-sec4-disclaimer":"O último relatório EEO-1 Tipo 2 pode ser acessado a seguir. Esse documento apresenta dados de uma maneira um pouco diferente da seção acima, mais representativa dos nossos esforços de diversidade. Observe também que o relatório EEO-1 é o retrato de um ponto no tempo, e baseado em categorias determinadas pelo governo federal dos EUA. Além disso, o relatório EEO-1 pode medir os dados de uma maneira diferente da que divulgamos em outras publicações ou apresentações.\u003cbr /\u003e\u003ca href=\"https://web-assets.zendesk.com/pdf/Zendesk-EEO-1-2020-Type-2-Report.pdf\" target=\"_blank\"\u003eBaixe o Relatório de Informações do Empregador EEO-1\u003c/a\u003e\u003cbr /\u003eSomente para Irlanda: Para o relatório 2022 de disparidades salariais entre gêneros na Irlanda da Zendesk International Limited \u003ca href=\"https://web-assets.zendesk.com/pdf/Ireland_GPG_Report.pdf\" target=\"_blank\"\u003eClique aqui\u003c/a\u003e.","zen-sec12-supertitle":"Nossa comunidade","zen-sec1-header":"Nada muda se não houver transparência","zen-sec7-body-2":"Ouvindo as preocupações dos nossos funcionários, criamos nossa Política de Igualdade, programas que priorizam a saúde mental e o bem-estar do funcionário e Círculos de Empatia, um espaço seguro para funcionários.","zen-sec2-supertitle":"As pessoas em primeiro lugar","zen-sec8-stories":"Leia as histórias de \u003cspan class=\"js-open-modal profile-anchor\" data-modal-id=\"profile-cheyanne\"\u003eCheyanne\u003c/span\u003e, \u003cspan class=\"js-open-modal profile-anchor\" data-modal-id=\"profile-jamal\"\u003eJamal\u003c/span\u003e e \u003cspan class=\"js-open-modal profile-anchor\" data-modal-id=\"profile-ryan\"\u003eRyan\u003c/span\u003e","zen-aza-quote":"“Tenho orgulho de que meus amigos e familiares me aceitam como sou, sem importar minha sexualidade.”","zen-sec7-body-1":"Entre uma crise de saúde global e uma revolta civil, várias crises afetaram nossos funcionários no ano passado. Como empresa, sentimos a necessidade de encontrar formas de demonstrarmos nosso apoio.","zen-sec13-heading":"Parcerias para um mundo melhor","zen-sec7-card2-body":"Silêncio é cumplicidade – e ações falam mais que palavras. A Zendesk continua comprometida em ter uma função ativa em estabelecer uma sociedade mais igualitária, começando com melhorias necessárias na forma como resolvemos esses desafios. Queremos ser catalisadores ativos da mudança no espaço de SaaS, no setor tecnológico como um todo e na comunidade global.","zen-sec13-accordion2-body":"Em 2021, criamos uma parceria com a The Asia Foundation para uma nova iniciativa de impacto social. Nossa parceria ajudará a monitorar e encontrar formas de sustentar as redes de liderança feminina na Ásia em ciência, tecnologia, engenharia e matemática (STEM).","zen-decline-to-state":"Recusaram-se a declarar","zen-sec8-com3-body":"A comunidade Pride faz com que todas as pessoas LGBTQIA+ que integram a equipe se sintam valorizadas, acolhidas e apoiadas.","zen-sec10-c1-body":"A Zendesk proíbe comportamentos agressivos, como discriminação, assédio, ofensas e retaliação.","zen-sec8-com1-body":"A Global Veterans Network celebra veteranos de guerra dentro e fora da Zendesk, ajudando-os a fazer a transição para a força de trabalho.","katamari-diversity-inclusion-36":"Etnia (somente EUA)","katamari-diversity-inclusion-37":"% por etnia","zen-sec3-card4-body":"Começando em 2021, o Ignite oferece a talentos de comunidades com pouca representação acesso a mentores individualizados, eventos de networking com a alta diretoria e coaching em grupo.","katamari-diversity-inclusion-38":"Branca","katamari-diversity-inclusion-39":"64,7%","zen-learn-more":"Saiba mais","zen-sec1-supertitle":"Governança e responsabilidade","zen-sec12-cta":"Leia nosso relatório de impacto global","zen-black":"Negra ou afro-americana","zen-sec4-heading":"Incentivo a uma força de trabalho diversificada","zen-sec8-com2-body":"O Mosaic incentiva as pessoas de cor na Zendesk a abraçarem e celebrarem as diferenças, além de criar um espaço seguro para debate, networking e crescimento profissional.","katamari-diversity-inclusion-40":"Asiática","katamari-diversity-inclusion-41":"20,7%","zen-nimisha-quote":"“Não dá para imaginar o que eu faria se eu deixasse de ser engenheiro ou artista. Faz parte da minha identidade, adoro.”","katamari-diversity-inclusion-42":"Hispânica ou latina","katamari-diversity-inclusion-43":"6%","zen-sec2-byline":"Nancy Díaz Lemmon","katamari-diversity-inclusion-44":"Negra ou afro-americana","zen-sec8-com3-title":"Pride","katamari-diversity-inclusion-45":"2,6%","katamari-diversity-inclusion-46":"Nativa do Havaí ou de outras ilhas do Pacífico","katamari-diversity-inclusion-47":"0,6%","zen-sec3-card4-heading":"Programa de Desenvolvimento Ignite","katamari-diversity-inclusion-48":"Duas ou mais raças","zen-jamal-quote":"“À medida que você ganha conhecimento e experiência com o tempo, sua identidade é construída com o tempo também. Você aprende a ser mais adaptável.”","zen-sec7-heading":"Uma estratégia liderada por empatia para variar","zen-sec8-intro":"Comunidades de Funcionários (ECs) são fundamentais para construir nossa cultura. Elas nos ensinam como podemos incorporar práticas inclusivas de liderança, como criar comunidades que nos unem e, acima de tudo, fornecer a nossos funcionários suporte personalizado para as necessidades culturais.","zen-sec7-card2-heading":"Igualdade racial e compromissos com a justiça","zen-supplier-diversity":"Diversidade de fornecedores","zen-sec13-accordion3-body":"Em 2021, unimos forças com a National Urban League como patrocinadora do relatório \"State of Black America\" deste ano. A National Urban League se especializa em mobilidade e sustentabilidade econômica. O relatório \"State of Black America\" é um dos benchmarks mais esperados e uma das fontes de formação de opinião sobre igualdade racial na América.","zen-stories-promo-body":"Uma experiência do cliente excelente exige mais do que apenas \u2028as ferramentas certas. Tem a ver também com as pessoas. Nossas pessoas.","zen-governance":"Governança","zen-company":"Empresa","zen-jamal-body":"Nascido em Punjab, no Paquistão, Jamal se mudou para a Alemanha ainda adolescente. Depois de se ajustar ao choque cultural (ele diz ter causado diversos problemas aos pais), passou oito anos nas Forças Armadas alemãs. Agora ele é executivo de conta da Zendesk e membro ativo da comunidade muçulmana local Ahmadiyya. Ele acredita que se concentrar nas metas, saber agradecer e lidar bem com os contratempos é o caminho natural para o crescimento.","zen-sec12-body":"O compromisso da Zendesk com a diversidade, igualdade e inclusão engloba não só nossos escritórios mundo afora, mas o mundo fora da nossa janela. Estamos comprometidos a trabalhar com organizações que fazem a diferença nas nossas comunidades, ao mesmo tempo desenvolvendo relacionamentos com empresas diversificadas.","zen-sec4-bullet1":"Todos os dados da força de trabalho até 31 de dezembro de 2021.","zen-sec8-com2-title":"Mosaic","zen-sec4-bullet3":"Alguns números não totalizam 100% devido ao arredondamento.","zen-sec4-bullet2":"Liderança inclui nível de diretor e superior.","zen-sec4-bullet5":"Reconhecemos que os dados atuais são limitados, já que o gênero é apresentado como binário. No início de 2022, demos nossos primeiros passos em direção a um programa de autoidentificação voluntária (autoidentificação) mais inclusivo, adicionando opções de orientação sexual e identidade de gênero além de homens e mulheres cisgêneros nos EUA. Esse foi um primeiro passo importante para informar melhor a Zendesk sobre a diversidade mais ampla da nossa força de trabalho.","zen-sec4-bullet4":"A Zendesk classifica funcionários de “tecnologia” pela função. Funções técnicas são aquelas que dependem em grande parte de conhecimento e habilidades em áreas como engenharia e matemática para trabalhar na empresa. Por exemplo, funções de ciência de dados, engenharia de software e gerenciamento de produto.","zen-sec12-stories":"Leia a história do \u003cspan class=\"js-open-modal profile-anchor\" data-modal-id=\"profile-aza\"\u003eAza\u003c/span\u003e","zen-join-the-team":"Junte-se à equipe","zen-hero-intro":"Vivemos em um mundo diverso. E a indústria tecnológica precisa abraçar isso. Mas sabemos que a mudança real começa quando fazemos nossa parte. Estamos comprometidos em fazer da diversidade, igualdade e inclusão (DEI) parte da nossa cultura global.","zen-cheyanne-body":"Cheyanne não se intimida quando a questão é confiança. Portadora de diabetes do tipo 1, ela aprendeu a cuidar de si mesma e comunicar suas necessidades à equipe. E por participar do grupo Women at Zendesk, ela aprendeu a não recuar se a confiança dela for percebida como \"agressiva\". Ela pratica cuidado e compaixão, valores que acredita que todos deveriam ter, independentemente de gênero.","zen-sec8-com1-title":"Global Veterans Network","zen-sec3-card1-heading":"Educação sobre racismo, equidade e privilégio","zen-sec8-com8-body":"A comunidade Whole Self reúne funcionários para aprender, compreender e compartilhar histórias sobre saúde mental, neurodiversidade (TDAH, TOC, TEA, etc.) e deficiências físicas.","zen-sec7-card2-cta":"Veja nossos valores em ação","zen-sec11-heading":"Acessibilidade","zen-sec11-quote-title":"Vice-Presidente Executivo de Produtos","_edit_last":"5395","_tms_delivery":"2023-12-21 19:32:55","zen-svane-quote":"“Estamos muito determinados na construção de uma empresa diversificada e criativa, em que todos os funcionários se sintam capacitados para serem autênticos no trabalho.”","zen-constantinople-quote":"\"Somos melhores e mais fortes quando operamos com uma mentalidade coletiva de inclusão com nossos colegas, clientes e o mundo à nossa volta.\"","zen-kim-quote":"\"Nossa estratégia de diversidade, igualdade e inclusão precisa se basear em uma abordagem centrada nas pessoas e liderada por quem sabe ouvir com empatia, agir com convicção e continuar aprendendo e evoluindo.\"","immutable-svane-name":"Mikkel Svane","immutable-lemmon-name":"Nancy Díaz Lemmon","immutable-constantinople-name":"Alex Constantinople","immutable-gailey-name":"Ryan Gailey","immutable-kim-name":"Dave Kim","immutable-aniano-name":"Jon Aniano","immutable-skip":"Skip","immutable-brandon":"Brandon","immutable-nimisha":"Nimisha","immutable-cheyanne":"Cheyanne","immutable-jamal":"Jamal","immutable-ryan":"Ryan","immutable-aza":"Aza","zen-hero-quote":"\"Nossa estratégia de diversidade, igualdade e inclusão se concentra em capacitar nossos funcionários, criar cultura e comunidade, além de ampliar o impacto da igualdade. Assumimos uma abordagem iterativa e comandada por líderes para explorar o trabalho sob os pontos de vista comportamental e sistêmico, a fim de promover resultados tangíveis e mensuráveis.”","zen-hero-quote-title":"Chefe Global de Diversidade, Igualdade e Inclusão","zen-hero-quote-name":"Megan Kollar Dwyer","zen-sec3-card2-heading-q2-2023":"Série de fundamentos para gerentes","zen-sec3-card2-body-q2-2023":"Um programa de liderança pensado para proporcionar aos gerentes de pessoas os fundamentos de como serem líderes de si próprios, das equipes e da nossa empresa. O programa inclui a integração expressiva de liderança inclusiva, viés inconsciente e segurança psicológica.","zen-sec3-card1-body-q2-2023":"Todo funcionário passa por um treinamento anual cujos temas explorados envolvem racismo, igualdade, alianças e privilégios. Com isso, nossos funcionários ganham ferramentas práticas para aplicar às ações do dia a dia tudo o que aprenderam.","zen-sec3-card4-heading-q2-2023":"Capacitação do desenvolvimento individual","zen-sec3-card4-body-q2-2023":"Programas como o BetterUp Coaching e o Ellevate incentivam e capacitam funcionários de todos os níveis a dedicar tempo para construir intencionalmente a própria jornada profissional.","zen-sec3-card3-heading-q2-2023":"Inclusão desde o primeiro dia","zen-sec3-card3-body-q2-2023":"Logo no primeiro dia na Zendesk, durante a Integração de Recém-Contratados, apresentamos a cada funcionário nossa cultura, com ênfase em DEI e no papel que cada um tem na promoção de um local de trabalho inclusivo.","zen-sec3-quote-q2-2023":"“Meu coach me ensinou como abordar conversas e interações de modo a criar um ambiente positivo onde todos saem ganhando. Aprendi também a estruturar desafios na forma de uma meta em comum, para todos trabalharmos juntos. Essa mudança na forma de lidar com as interações foi um verdadeiro marco, que afetará para sempre meu bem-estar e sucesso. Sou só gratidão!”","zen-sec3-byline-q2-2023":"Participante do Programa BetterUp","zen-udayan-chiechi-name":"Prelini Udayan-Chiechi","zen-sec6-title-q2-2023":"SVP Global de Marketing Digital e Regional","zen-saurin-quote":"“Criar uma liderança inclusiva em escala é fundamental para dar forma ao futuro da Zendesk. Os líderes influenciam a experiência do funcionário e dos candidatos todos os dias, atuando como modelos de comportamento e expressando os valores. São pessoas essenciais para capacitar nossa comunidade, que é diversa, global e essencialmente digital. São os líderes que dão a direção no processo de transformação de funcionários bons em verdadeiras lendas.”","zen-saurin-name":"Michelle Saurin","zen-saurin-title":"Diretora Sênior de Desenvolvimento de Talentos e Liderança na Zendesk","zen-sec11-body-1-q2-2023":"O setor de atendimento ao cliente traz trabalho para milhões de pessoas. Mas se elas não conseguirem usar nossa tecnologia, pode ser que elas não tenham acesso a esses trabalhos. E se o software de atendimento ao cliente não for criado levando em consideração a acessibilidade, um grande número de pessoas deixará de obter os recursos de que tanto precisam.","zen-supplier-diversity-body-q2-2023":"Os programas de diversidade do fornecedor incentivam o crescimento das empresas, que muitas vezes não recebem o apoio, a visibilidade ou os recursos de que precisam para sustentar os negócios. Na Zendesk, temos o compromisso de contratar empresas pequenas e diversificadas como estratégia para nossa base de fornecedores. Acreditamos que esse compromisso criará uma vantagem para nossos clientes, ajudará empresas diversificadas a prosperarem e permanecerá seguindo um dos valores centrais da Zendesk: aprimorar as comunidades onde vivemos e trabalhamos.”","zen-sec13-accordion3-title-q2-2023":"Disability:IN","zen-sec13-accordion3-body-q2-2023":"Disability:IN é o principal recurso sem fins lucrativos para incluir pessoas com deficiência no mercado de trabalho em todo o mundo. É oferecida uma abordagem holística para colaborar com os parceiros, em serviço de promover inclusão integral das pessoas com deficiências e inspirar inovação acessível para todos.","zen-sec13-accordion1-body-q2-2023":"A Zendesk é membro ativo da Equal@Work, uma iniciativa com múltiplos stakeholders criada pela European Network Against Racism (ENAR). A iniciativa reúne empresas, parceiros sociais, ONGs, autoridades públicas e acadêmicos para encontrar soluções para que minorias étnicas e religiosas consigam participar totalmente do mercado de trabalho. Temos orgulho de apoiar esse trabalho e usar o \u003ca href=\"https://www.enar-eu.org/structural-racism-in-the-labour-market/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eguia\u003c/span\u003e\u003c/a\u003e que apresenta estratégias práticas para combater o racismo estrutural no mercado de trabalho.","zen-sec13-accordion2-body-q2-2023":"Em 2021, criamos uma parceria com a The Asia Foundation para uma nova iniciativa de impacto social. Nossa parceria ajudará a monitorar e encontrar formas de sustentar as redes de liderança feminina na Ásia em ciência, tecnologia, engenharia e matemática (STEM). Apoiamos com orgulho as iniciativas \u003ca href=\"https://www.tex.inc/taf/stem-connecther\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eSTEM ConnectHER\u003c/span\u003e\u003c/a\u003e e \u003ca href=\"https://skills2work.org/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eSkills2Work\u003c/span\u003e\u003c/a\u003e.","canonical":"https://www.zendesk.com.br/diversity-inclusion/","seoTitle":"As pessoas em primeiro lugar: Diversidade e inclusão na Zendesk","seoDescription":"Os funcionários da Zendesk se esforçam para criar uma cultura em que todos se sintam bem. Nossos funcionários têm que saber que são valorizados onde trabalham. Se isso fizer sentido para você, junte-se a nós. Nós também receberemos você de braços abertos.","seoImage":"https://web-assets.zendesk.com/images/social-share/zendesk-champions-of-customer-service-5.png","twitterImage":"https://web-assets.zendesk.com/images/social-share/zendesk-champions-of-customer-service-5.png","robots":"index,max-snippet:-1,max-image-preview:large,max-video-preview:-1,follow","shareLinks":{"twitter":"https://zdsk.co/3tkfJ4T","facebook":"https://zdsk.co/3NBW5YU","linkedin":"https://zdsk.co/3NGWDwz"},"path":"/diversity-inclusion/","title":"Diversidade e inclusão","publishedAt":"2020-10-15 12:00:00","updatedAt":"2023-12-21 16:32:56","updatedAtFormatted":"21 dezembro 2023","content":""},"preview":false,"id":202106004,"locale":"br"},"__lang":"br","__namespaces":{"header":{"brand_logoname_blog":"Blog da Zendesk","newsroom":"Sala de imprensa","brand_subtitle_newsroom":"Notícias e anúncios da empresa","marketplace":"Marketplace","arialabel_toggle":"Alternar para menu para dispositivos 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