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tabindex="0" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD MenuListstyle__PrimaryLink-sc-1i4som4-0 dkUFpo" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Our community</a></div><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv CTAGroupstyle__StyledLinkGroup-sc-8wxsww-0 fcauEA"><a target="_blank" rel="noopener noreferrer" href="https://jobs.zendesk.com/us/en" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ccaaIc CTAGroupstyle__StyledButton-sc-8wxsww-1 fNjMRr" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Join the team<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></div></div></div></nav></div><section id="governance" class="Basestyle__BaseRoot-sc-3zktjg-1 iuaajf"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 ckLVTK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Governance and Accountability</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Nothing changes without transparency</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">For real change to happen in any organisation, it has to come from the top down. We’ve established a Diversity Council made up of our most senior leaders to ensure we’re making our company more diverse, equitable and inclusive.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">This council establishes policies and practices that are conducive to the recruitment, retention and development of a diverse, high-performing organisation that fosters a culture of diversity, equity and inclusion. And to address inequity in the communities we serve, partner with organisations that are addressing DEI across the globe.</p><p class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv">Read the stories of <a data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Skip</a> and <a data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Brandon</a></p></div><div class="StyledCol-sc-inuw62-0 gCycCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27457%27%20height=%27327%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-diversity-inclusion/skip-brandon@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-diversity-inclusion/skip-brandon@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-diversity-inclusion/skip-brandon@2x.png"/></noscript></span></span></div></div></div></div></section><section id="peoplefirst" class="Basestyle__BaseRoot-sc-3zktjg-1 iuaajf"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">People First</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">We’re people people</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">We want Zendesk to be a place where diversity truly thrives. And that begins with our people. We aspire to be an employer of choice for diverse talent, and foster an inclusive culture where differences are leveraged towards innovation. Talent from underrepresented communities have opportunities to develop their careers to match our growth as an organisation.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">“As an Afro-Caribbean woman with a background outside the software industry, I experience everyday the benefits of bringing together diverse teams to solve complex problems.”</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Nancy Díaz Lemmon</p><p class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv">Read the story of <a data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Nimisha</a></p></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27457%27%20height=%27349%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-diversity-inclusion/nimisha@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-diversity-inclusion/nimisha@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-diversity-inclusion/nimisha@2x.png"/></noscript></span></span></div></div><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 clTvuP Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Professional and cultural development</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">We’ve created programmes to help employees develop new skills towards their career, as well as support our inclusive culture.</p></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eCSSCs Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div style="background-color:#fff" class="Cardstyle__CardRoot-sc-1g3sojj-1 jcfRWr"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Education on racism, equity and privilege</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Every employee is assigned training annually that explores racism, equity, allyship and privilege. These equip our employees with practical tools to apply what they’ve learned into their day-to-day actions.</p></div></div><div class="StyledCol-sc-inuw62-0 eCSSCs Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div style="background-color:#fff" class="Cardstyle__CardRoot-sc-1g3sojj-1 dFJJqk"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Illuminate Leadership Programme</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">A leadership programme designed to equip people managers with the fundamentals of leading themselves, their teams and our business. The programme includes meaningful integration of inclusive leadership, unconscious bias and psychological safety.</p></div></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eCSSCs Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div style="background-color:#fff" class="Cardstyle__CardRoot-sc-1g3sojj-1 hGQSxL"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">New leader onboarding</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Starting on day one at Zendesk, during our New Hire Onboarding, each employee is introduced to our culture with an emphasis on DEI and the role that each employee has to play in promoting an inclusive workplace.</p></div></div><div class="StyledCol-sc-inuw62-0 eCSSCs Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div style="background-color:#fff" class="Cardstyle__CardRoot-sc-1g3sojj-1 eYwqFn"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Ignite Development Programme</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Programmes such as BetterUp Coaching and Ellevate encourage and enable employees at all levels to dedicate time to intentionally building their own career path.</p></div></div></div><section class="Basestyle__BaseRoot-sc-3zktjg-1 bJotli"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">“My coach has taught me how to approach conversations and interactions in a way that creates a really positive win-win environment and to frame challenges as a common goal to work towards together. This shift in how to approach interactions has been life-changing and will forever impact my wellbeing and success. I am so grateful!”</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">BetterUp Programme participant</p></cite><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></section></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Fostering a diverse workforce</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Every organisation at Zendesk is committed to supporting DEI goals to address organisational and location specific needs. We’ll continue to evolve how we attract, retain and support our talent.</p></div></div></div></div></section><section style="background-color:#fff"><h3 style="text-align:center" class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Global gender data</h3><div class="StyledTabs-sc-1qaor65-0 hoIXXn Tabsstyle__TabsRoot-sc-18l1o97-0 bHlECi" data-garden-id="tabs.tabs" data-garden-version="8.76.2"><div role="tablist" data-garden-container-id="containers.tabs" data-garden-container-version="2.0.14" aria-orientation="horizontal" class="StyledTabList-sc-wa5aaj-0 dLlZQP Tabsstyle__TabListRoot-sc-18l1o97-1 bndLKw" data-garden-id="tabs.tablist" data-garden-version="8.76.2"><div tabindex="0" aria-selected="false" role="tab" id=":R8q76:__tab:tab-1" aria-controls=":R8q76:__panel:tab-1" class="StyledTab-sc-x2pbow-0 dlHPsf Tabsstyle__TabRoot-sc-18l1o97-2 inkYbp" data-garden-id="tabs.tab" data-garden-version="8.76.2">Company</div><div tabindex="-1" aria-selected="false" role="tab" id=":R8q76:__tab:tab-2" aria-controls=":R8q76:__panel:tab-2" class="StyledTab-sc-x2pbow-0 dlHPsf Tabsstyle__TabRoot-sc-18l1o97-2 inkYbp" data-garden-id="tabs.tab" data-garden-version="8.76.2">Tech</div><div tabindex="-1" aria-selected="false" role="tab" id=":R8q76:__tab:tab-3" aria-controls=":R8q76:__panel:tab-3" class="StyledTab-sc-x2pbow-0 dlHPsf Tabsstyle__TabRoot-sc-18l1o97-2 inkYbp" data-garden-id="tabs.tab" data-garden-version="8.76.2">Leadership</div></div><div aria-hidden="true" role="tabpanel" id=":R8q76:__panel:tab-1" hidden="" aria-labelledby=":R8q76:__tab:tab-1" class="StyledTabPanel-sc-7lhrmp-0 kYsycP Tabsstyle__TabPanelRoot-sc-18l1o97-3 bftmUB" data-garden-id="tabs.tabpanel" data-garden-version="8.76.2"><section class="Basestyle__BaseRoot-sc-3zktjg-1 bJotli"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 cMIBCa Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="bulbasaur" class="Statstyle__StatRoot-sc-17s8ggd-0 gqfYJG"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">59.2%</p><p class="stat-text">Male</p></div></div><div class="StyledCol-sc-inuw62-0 dFhYlM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="luke" class="Statstyle__StatRoot-sc-17s8ggd-0 gYWDwo"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">39.1%</p><p class="stat-text">Female</p></div></div></div></div></div></section></div><div aria-hidden="true" role="tabpanel" id=":R8q76:__panel:tab-2" hidden="" aria-labelledby=":R8q76:__tab:tab-2" class="StyledTabPanel-sc-7lhrmp-0 kYsycP Tabsstyle__TabPanelRoot-sc-18l1o97-3 bftmUB" data-garden-id="tabs.tabpanel" data-garden-version="8.76.2"><section class="Basestyle__BaseRoot-sc-3zktjg-1 bJotli"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 cMIBCa Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="bulbasaur" class="Statstyle__StatRoot-sc-17s8ggd-0 gqfYJG"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">72%</p><p class="stat-text">Male</p></div></div><div class="StyledCol-sc-inuw62-0 dFhYlM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="luke" class="Statstyle__StatRoot-sc-17s8ggd-0 gYWDwo"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">25.4%</p><p class="stat-text">Female</p></div></div></div></div></div></section></div><div aria-hidden="true" role="tabpanel" id=":R8q76:__panel:tab-3" hidden="" aria-labelledby=":R8q76:__tab:tab-3" class="StyledTabPanel-sc-7lhrmp-0 kYsycP Tabsstyle__TabPanelRoot-sc-18l1o97-3 bftmUB" data-garden-id="tabs.tabpanel" data-garden-version="8.76.2"><section class="Basestyle__BaseRoot-sc-3zktjg-1 bJotli"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 cMIBCa Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="bulbasaur" class="Statstyle__StatRoot-sc-17s8ggd-0 gqfYJG"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">52.7%</p><p class="stat-text">Male</p></div></div><div class="StyledCol-sc-inuw62-0 dFhYlM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="luke" class="Statstyle__StatRoot-sc-17s8ggd-0 gYWDwo"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">46.5%</p><p class="stat-text">Female</p></div></div></div></div></div></section></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">United States ethnicity data</h4></div></div><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eDlOhw Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="scully" class="Statstyle__StatRoot-sc-17s8ggd-0 dOOgYX"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">60.9%</p><p class="stat-text">White</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="yoda" class="Statstyle__StatRoot-sc-17s8ggd-0 kSKpbr"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">18.9%</p><p class="stat-text">Asian</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="popeye" class="Statstyle__StatRoot-sc-17s8ggd-0 kLoMYp"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">7.2%</p><p class="stat-text">Hispanic or Latinx</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="luke" class="Statstyle__StatRoot-sc-17s8ggd-0 gYWDwo"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">5.9%</p><p class="stat-text">Black or African American</p></div></div></div></div></div><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eDlOhw Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="jane_jetson" class="Statstyle__StatRoot-sc-17s8ggd-0 eMwQML"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">0.3%</p><p class="stat-text">Native Hawaiian or Pacific Islander</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="pale_kale" class="Statstyle__StatRoot-sc-17s8ggd-0 gYVlNh"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">3.5%</p><p class="stat-text">Two or more races</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="bulbasaur" class="Statstyle__StatRoot-sc-17s8ggd-0 gqfYJG"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">0.2%</p><p class="stat-text">American Indian or Alaska Native</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="clifford" class="Statstyle__StatRoot-sc-17s8ggd-0 blGnqV"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">2.2%</p><p class="stat-text">Decline to state</p></div></div></div></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Global age data</h4></div></div><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eDlOhw Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="clifford" class="Statstyle__StatRoot-sc-17s8ggd-0 blGnqV"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">22.3%</p><p class="stat-text">0-29</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="yoda" class="Statstyle__StatRoot-sc-17s8ggd-0 kSKpbr"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">51.8%</p><p class="stat-text">30-39</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="luke" class="Statstyle__StatRoot-sc-17s8ggd-0 gYWDwo"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">19.2%</p><p class="stat-text">40-49</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="jane_jetson" class="Statstyle__StatRoot-sc-17s8ggd-0 eMwQML"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">6.7%</p><p class="stat-text">50+</p></div></div></div></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF bullet-default"><li><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">All workforce data as of 31 December 2021.</p></li><li><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Leadership includes director level or above.</p></li><li><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Due to rounding, some figures don’t total 100%.</p></li></ul></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF bullet-default"><li><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk classifies “tech” employees by job role. Technical roles are those that rely heavily on knowledge and skills in areas such as engineering and mathematics to support the business. Examples include roles in data science, software engineering and product management.</p></li></ul></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF bullet-default"><li><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">We recognise that our current data is limited in that gender is presented as binary. In early 2022, we took our first steps toward a more inclusive voluntary self identification (Self-ID) programme by adding sexual orientation and gender identity options beyond cisgender man and woman in the US. This was an important first step toward better informing Zendesk of the broader diversity of our workforce.</p></li></ul></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bxmlos Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><p class="Textstyle__TextRoot-sc-c9um69-0 jANvyE">Zendesk’s latest EEO-1 Type 2 Report can be accessed below. This document breaks down data a little differently from what is detailed above, which is more representative of how we track our efforts in diversity representation. Also note that the EEO-1 report is a snapshot of one moment in time and based on categories mandated by the federal government. In addition, the EEO-1 report may measure data in a different manner from how we disclose in other publications or filings.<br/><a target="_blank" rel="noopener noreferrer" href="https://web-assets.zendesk.com/pdf/EEO-1-Zendesk-2021.pdf" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Download the Employer Information Report EEO-1 Report<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a><br/>Ireland only: For Zendesk International Limited’s 2023 Ireland Gender Pay Gap report <a target="_blank" rel="noopener noreferrer" href="https://web-assets.zendesk.com/pdf/Ireland_GPG_Report.pdf" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">click here<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</p></div></div></div></div></section><section id="ourmission" class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Our mission</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Weave GDEI into the fabric of our culture</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Our DEI strategy is driven by a people first and leader-led approach.</p></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bOnvHI"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 17 16" fill="currentColor" theme="[object Object]" class="sc-c8590784-0 cyhrEo"><path d="M10.24 6.4h6.4V0h-6.4zm-2.88 5.76a3.52 3.52 0 1 1-7.04 0 3.52 3.52 0 0 1 7.04 0zM3.84 0 0 6.4h7.68zm9.6 8.96-3.84 6.4h7.68z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">For our employees</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Create a culture where diversity is valued, and all employees feel included, supported and can be their true selves.</p></div></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bOnvHI"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 18 16" fill="currentColor" theme="[object Object]" class="sc-c8590784-0 cyhrEo"><path d="m2.227 8.931 6.705 6.705 6.704-6.705-6.704-6.705zm-.838-7.542a4.74 4.74 0 0 0 0 6.704l6.704-6.704a4.74 4.74 0 0 0-6.704 0zm15.084 0a4.74 4.74 0 0 0-6.704 0l6.704 6.704a4.74 4.74 0 0 0 0-6.704z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">For our customers</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Foster a diverse workforce and inclusive products that reflect our customers and their needs, leading to better experiences.</p></div></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bOnvHI"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="sc-c8590784-0 cyhrEo"><path d="M8 3.294a4.706 4.706 0 1 0 0 9.412 4.706 4.706 0 0 0 0-9.412zm-1.412-.941h2.824L8 0zm2.824 11.294H6.588L8 16zm4.235-7.059v2.824L16 8zM2.353 9.412V6.588L0 8zm8.642-6.403 1.997 1.996.665-2.662zm-5.99 9.982-1.997-1.996-.665 2.662zm7.986-1.996-1.997 1.996 2.663.665zm-9.982-5.99 1.997-1.996-2.663-.665z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">For our community</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Use our resources to bring awareness to important causes, combat injustices and support causes in our broader community.</p></div></div></div><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div role="complementary" aria-label="body-promo" data-cookie-name="false" data-location="body" style="margin-top:64px" class="Promostyle__PromoRoot-sc-1lscwvc-0 gyXflQ"><div class="Promostyle__MediaWrapper-sc-1lscwvc-1 kpdRmr"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27180%27%20height=%27180%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/promo-stories@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/promo-stories@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/promo-stories@2x.png"/></noscript></span></span></div><div class="Promostyle__TextWrapper-sc-1lscwvc-2 gMFoUj"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Inclusive culture stories</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Great customer experience requires more than  the right tools. It’s also about the people. Our people.</p></div><div class="Promostyle__LinkWrapper-sc-1lscwvc-3 biyiQd"><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv"><a href="/blog/tags/diversity-equity-inclusion/" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ccaaIc" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Read more on the blog</a></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 jBASus"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">“We’re better and stronger when we operate with a collective mindset of inclusivity with our colleagues, our customers and the world around us.”</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Prelini Udayan-Chiechi</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">SVP Global Digital and Regional Marketing</p></cite><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 hPNIKC"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">An empathy-led strategy for change</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Between a global health crisis and civil unrest, multiple crises affected our employees in the last year. As a company, we felt an urgent need to find meaningful ways to support them.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">By listening to the concerns of our employees, we created our Equity Policy, programmes that prioritised employee mental health and wellbeing, and Empathy Circles, a safe space for employees.</p></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eCSSCs Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bsEhjr"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Empathy circles</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Empathy Circles are a safe space for employees to share their experiences – and for leadership to listen and learn. These conversations have become an important part of driving our DEI actions. So important, in fact, we created a playbook to share our insights with others.</p><a target="_blank" rel="noopener noreferrer" href="https://d26a57ydsghvgx.cloudfront.net/content/1-Empathy%20Circles%20Playbook.pdf" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Download the Empathy Circles Playbook</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></div><div class="StyledCol-sc-inuw62-0 eCSSCs Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bsEhjr"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Racial equity and justice commitments</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Silence is complicity – and actions are the loudest words. Zendesk remains committed to playing an active role in establishing a more equitable society, starting with necessary improvements to how we address these challenges. We want to be an active catalyst for change in the SaaS space, broader tech sector and the global community.</p><a href="/blog/values-action-zendesk-will-continue-better/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">See our values in action</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div></div></div></div></section><section id="employeeexperience" class="Basestyle__BaseRoot-sc-3zktjg-1 lbgiXp"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Employee experience</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Employee communities</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Employee Communities (ECs) play a critical role in building our culture. They teach us how we can embed inclusive practices within leadership, create communities that bring us together and, most importantly, provide our employees with support tailored to their cultural needs.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">“Our friends and neighbours fighting their own battles need us to show up as an informed ally.”</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Ryan Gailey</p><p class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv">Read the stories of <a data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Cheyanne</a>, <a data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Jamal</a> and <a data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Ryan</a></p></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27561%27%20height=%27572%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-diversity-inclusion/cheyanne-jamal-ryan@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-diversity-inclusion/cheyanne-jamal-ryan@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-diversity-inclusion/cheyanne-jamal-ryan@2x.png"/></noscript></span></span></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 kiiNpg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><div class="sc-c8590784-1 kmnmoN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27140%27%20height=%27140%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/zendesk-gvn@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/zendesk-gvn@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/zendesk-gvn@2x.png"/></noscript></span></span></div><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Global Veterans Network</h5><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The Global Veterans Network celebrates veterans in and out of Zendesk, helping them transition into the workforce.</p></div></div><div class="StyledCol-sc-inuw62-0 kiiNpg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><div class="sc-c8590784-1 kmnmoN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27170%27%20height=%27141%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/mosaic@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/mosaic@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/mosaic@2x.png"/></noscript></span></span></div><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Mosaic</h5><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Mosaic encourages people of colour at Zendesk to embrace and celebrate their differences, and creates a safe space for discussion, networking and professional growth.</p></div></div><div class="StyledCol-sc-inuw62-0 kiiNpg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><div class="sc-c8590784-1 kmnmoN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27140%27%20height=%2781%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/zendesk-pride@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/zendesk-pride@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/zendesk-pride@2x.png"/></noscript></span></span></div><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Pride</h5><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Pride ensures that all LGBTQ+ employees are valued, seen and supported.</p></div></div><div class="StyledCol-sc-inuw62-0 kiiNpg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><div class="sc-c8590784-1 kmnmoN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27140%27%20height=%27137%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/the-village@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/the-village@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/the-village@2x.png"/></noscript></span></span></div><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">The Village</h5><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The Village provides a support system to employees balancing work and parenting or caregiving.</p></div></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 kiiNpg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><div class="sc-c8590784-1 kmnmoN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27142%27%20height=%27139%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/women-at-zendesk@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/women-at-zendesk@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/women-at-zendesk@2x.png"/></noscript></span></span></div><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Women at Zendesk</h5><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Women at Zendesk celebrates women at every level of their careers, uplifting them and helping them achieve their personal and professional goals.</p></div></div><div class="StyledCol-sc-inuw62-0 kiiNpg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><div class="sc-c8590784-1 kmnmoN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27196%27%20height=%2770%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/women-in-engineering@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-diversity-inclusion/women-in-engineering@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-diversity-inclusion/women-in-engineering@2x.png"/></noscript></span></span></div><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Women in Engineering</h5><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Women in Engineering champion and create a space where women engineers can meet and build supportive relationships with each other across each office.</p></div></div><div class="StyledCol-sc-inuw62-0 kiiNpg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><div class="sc-c8590784-1 kmnmoN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27140%27%20height=%27100%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/the-bridge@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/the-bridge@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/the-bridge@2x.png"/></noscript></span></span></div><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">The Bridge</h5><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The Bridge supports and provides a space for multigenerational employees and their allies.</p></div></div><div class="StyledCol-sc-inuw62-0 kiiNpg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><div class="sc-c8590784-1 kmnmoN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27140%27%20height=%27118%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/whole-self@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/whole-self@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/whole-self@2x.png"/></noscript></span></span></div><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Whole Self</h5><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Whole Self brings employees together to learn, understand and share their stories about mental health, neurodiversity (ADHD, OCD, ASD, etc.) and physical disabilities.</p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 jBASus"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">“Building inclusive leadership at scale is critical to shaping Zendesk’s future. Leaders impact the candidate and employee experience every single day through how they behave and showcase our values. Our leaders are essential to empowering our diverse, global, digital-first community on our journey from great to iconic.”</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Michelle Saurin</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Senior Director, Talent and Leadership Development at Zendesk</p></cite><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Equity at Zendesk</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk is committed to creating a more equitable global workplace by fostering a culture of respect, fairness and inclusion. No matter your background, personal experiences or unique life situations, we’re committed to your success.</p></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bOnvHI"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 13 16" fill="currentColor" theme="[object Object]" class="sc-c8590784-0 cyhrEo"><path d="M10.25 3v1h-8V3h-2v13h12.001V3zm-4-3a3 3 0 0 0-3 3h6a3 3 0 0 0-3-3z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Prohibiting destructive behaviour</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk prohibits destructive behaviours such as discrimination, harassment, microaggressions and retaliation.</p></div></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bOnvHI"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 19 16" fill="currentColor" theme="[object Object]" class="sc-c8590784-0 cyhrEo"><path d="M0 5.333 9.333 16l9.333-10.667zM4.03 0 0 4h18.667l-4.031-4z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Making equal pay a priority</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">We review our pay practices and parity no less than annually, and make adjustments where needed.</p></div></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bOnvHI"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="sc-c8590784-0 cyhrEo"><path d="M0 4.571h4.571V0H0zm5.714 0h4.571V0H5.714zm5.715 0H16V0h-4.571zM0 10.286h4.571V5.715H0zm5.714 0h4.571V5.715H5.714zm5.715 0H16V5.715h-4.571zM0 16h4.571v-4.571H0zm5.714 0h4.571v-4.571H5.714zm5.715 0H16v-4.571h-4.571z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Creating equitable and inclusive workplaces</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Our goal is to consistently build an equitable and inclusive workplace experience for all our employees globally.</p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 hJVEeq"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Accessibility</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The customer service industry is a job source for millions of people. But if people can’t use our technology, they can’t access those jobs. And, if customer service software isn’t created with accessibility for all in mind, a large number of people could be cut off from getting resources they desperately need.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">We strive to create thoughtful technology, so that everyone feels empowered, regardless of how they access technology or experience the world.</p></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 eeRNBW"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">“At Zendesk we don’t think about Accessibility as a technical or business issue. We consider it a human right. It’s about inclusivity and opportunity for everyone. By shipping accessible products, we can drive disability inclusion at scale.”</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Jon Aniano</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">SVP, Product</p></cite><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></div></section><section id="ourcommunity" class="Basestyle__BaseRoot-sc-3zktjg-1 iuaajf"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Our community</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Creating a more equitable world</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk’s commitment to diversity, equity and inclusion includes not only our offices across the globe, but the world outside our windows. We’re committed to working with organisations making a difference in our communities, while developing relationships with diverse businesses.</p><p class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv">Read the story of <a data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Aza</a></p><a target="_blank" rel="noopener noreferrer" href="https://web-assets.zendesk.com/AW_Zendesk_Global_Impact_Report_eBook_16.04.24_en-gb.pdf" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Read our global impact report</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" 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class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27180%27%20height=%27180%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/promo-diversity@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/promo-diversity@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/promo-diversity@2x.png"/></noscript></span></span></div><div class="Promostyle__TextWrapper-sc-1lscwvc-2 gMFoUj"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Supplier diversity</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Supplier diversity programs fuel growth for companies which often don’t get the support, visibility or resources they need to sustain their business. At Zendesk, we are committed to engaging with small and diverse businesses as part of our strategic supply base. We believe this commitment will create an advantage for our customers, help diverse businesses thrive and stay true to one of Zendesk’s core values – improving the communities where we live and work.”</p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Partnering towards a better world</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk strongly believes in being a catalyst for change in the SaaS space, broader tech sector and the global community. But we can’t create a more equitable world alone. We’ve partnered with organisations that are doing truly innovative and inspiring work in the diversity, equity and inclusion space.</p></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 khrxgA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27441%27%20height=%27448%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-diversity-inclusion/partnering@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-diversity-inclusion/partnering@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-diversity-inclusion/partnering@2x.png"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 khrxgA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="StyledAccordion-sc-niv9ic-0 dgZvap Accordionstyle__AccordionRoot-sc-ga9m60-0 ezJqxF" data-garden-id="accordions.accordion" data-garden-version="8.76.2"><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 bJrggW" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="3" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R1a276:--trigger:0" role="button" tabindex="0" aria-controls=":R1a276:--panel:0" aria-expanded="true" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">European Network Against Racism</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 ebDyEI"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section id=":R1a276:--panel:0" aria-hidden="false" aria-labelledby=":R1a276:--trigger:0" class="StyledPanel-sc-1piryze-0 eXetsp Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk is an active member of Equal@Work, a multi-stakeholder initiative created by the European Network Against Racism (ENAR). The initiative brings together businesses, social partners, NGOs, public authorities and academics to find solutions so that ethnic and religious minorities can fully participate in the labour market. We are proud to support their work, including their <a target="_blank" rel="noopener noreferrer" href="https://www.enar-eu.org/structural-racism-in-the-labour-market/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>toolkit</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> which provides actionable strategies to combat structural racism in the labour market.</p><a target="_blank" rel="noopener noreferrer" href="https://www.enar-eu.org/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Learn more</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="3" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R1a276:--trigger:1" role="button" tabindex="0" aria-controls=":R1a276:--panel:1" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">The Asia Foundation</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R1a276:--panel:1" aria-hidden="true" aria-labelledby=":R1a276:--trigger:1" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">In 2021, we partnered with The Asia Foundation on a new social impact initiative. Our partnership will help track and find ways to sustain women’s leadership networks in Asia in science, technology, engineering and mathematics (STEM). We are proud to support their <a target="_blank" rel="noopener noreferrer" href="https://www.tex.inc/taf/stem-connecther" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>STEM ConnectHER</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> and <a target="_blank" rel="noopener noreferrer" href="https://skills2work.org/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Skills2Work</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> initiative.</p><a target="_blank" rel="noopener noreferrer" href="https://asiafoundation.org/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Learn more</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="3" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R1a276:--trigger:2" role="button" tabindex="0" aria-controls=":R1a276:--panel:2" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">National Urban League</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R1a276:--panel:2" aria-hidden="true" aria-labelledby=":R1a276:--trigger:2" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Disability:IN is the leading non-profit resource for business disability inclusion worldwide. 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type="application/json">{"props":{"pageProps":{"meta":{"alternates":{"es":"https://www.zendesk.es/diversity-inclusion/","fr":"https://www.zendesk.fr/diversity-inclusion/","hk":"https://www.zendesk.hk/diversity-inclusion/","it":"https://www.zendesk.com/it/diversity-inclusion/","kr":"https://www.zendesk.kr/diversity-inclusion/","mx":"https://www.zendesk.com.mx/diversity-inclusion/","nl":"https://www.zendesk.nl/diversity-inclusion/","th":"https://www.zendesk.com/th/diversity-inclusion/","tw":"https://www.zendesk.tw/diversity-inclusion/","de":"https://www.zendesk.de/diversity-inclusion/","au":"https://www.zendesk.com/au/diversity-inclusion/","in":"https://www.zendesk.com/in/diversity-inclusion/","dk":"https://www.zendesk.com/dk/diversity-inclusion/","se":"https://www.zendesk.com/se/diversity-inclusion/","sg":"https://www.zendesk.com/sg/diversity-inclusion/","us":"https://www.zendesk.com/diversity-inclusion/","jp":"https://www.zendesk.co.jp/diversity-inclusion/","br":"https://www.zendesk.com.br/diversity-inclusion/","gb":"https://www.zendesk.co.uk/diversity-inclusion/"},"related":[],"tags":[],"backupLocale":false},"attributes":{"_yoast_wpseo_sitemap-html-include":"-","_encloseme":"1","_wp_page_template":"templates/page-diversity-inclusion.php","_katamari-temp-source_id":"349611","katamari-diversity-inclusion-2":"Diversity and Inclusion","katamari-diversity-inclusion-3":"People first","katamari-diversity-inclusion-4":"Where we stand","katamari-diversity-inclusion-5":"Let’s clear the air. When a business talks about diversity, it can feel forced. At Zendesk, we try to keep it simple. Diversity and inclusion are more than buzzwords, and bigger than the bottom line.","katamari-diversity-inclusion-6":"It’s about our people knowing that they’re valued where they work.","katamari-diversity-inclusion-7":"Open to all","katamari-diversity-inclusion-8":"Employees at Zendesk work hard to build a culture where everyone belongs. Employee Resource Groups play a vital role in creating communities that bring us together and ensure we feel supported at work. We’ll let them speak for themselves – here are their mission statements.","katamari-diversity-inclusion-9":"Global Veterans Network","katamari-diversity-inclusion-10":"The Global Veterans Network celebrates veterans in and out of Zendesk. Collectively, they guide veterans transitioning into the workforce with professional training and coaching opportunities.","katamari-diversity-inclusion-11":"Mosaic","katamari-diversity-inclusion-12":"Mosaic is a collective that encourages people of colour at Zendesk to embrace and celebrate their differences. Mosaic works together to create a safe space to openly discuss personal experiences, build stronger networks and provide professional growth opportunities for members and allies through mentorship and peer connections.","katamari-diversity-inclusion-13":"Pride","katamari-diversity-inclusion-14":"Pride ensures that all LGBTQ+ employees are valued, seen and supported. Their mission is to invite awareness and inspire their coworkers to create space for the Zendesk LGBTQ+ community. Pride actively promotes diversity in events, and creates partner events, company policy initiatives and educational opportunities.","katamari-diversity-inclusion-15":"The Village","katamari-diversity-inclusion-16":"The Village connects parents and caregivers at Zendesk. Their mission is to provide a support system to employees who juggle balancing work and parenting or caregiving. Whether an employee is transitioning back from parental leave, raising little humans or caregiving for a loved one – this community is here to lend a hand.","katamari-diversity-inclusion-17":"Women at Zendesk","katamari-diversity-inclusion-18":"Women at Zendesk celebrates women at every level of their careers. WAZ builds a foundation to support women to achieve their personal and professional goals. Efforts include collabourating with recruitment to extend the pipeline to seek qualified women for roles across the company, and working with organisations that uplift women in each office.","katamari-diversity-inclusion-19":"Women in Engineering","katamari-diversity-inclusion-20":"Women in Engineering champion and create a space where women engineers can meet and build supportive relationships with each other across each office. Their mission is to develop a community where employees can collectively use their talents to improve, innovate and contribute to their success as engineers.","katamari-diversity-inclusion-21":"Zendesk by the numbers","katamari-diversity-inclusion-22":"Our representation today","katamari-diversity-inclusion-23":"The reality is our whole industry struggles with representation, including us. This is our starting point to see where there’s room for improvement. We’re strengthening the talent pipeline and beginning to incorporate diversity and inclusion efforts with our Recruiting, Total Rewards and People Development teams.","katamari-diversity-inclusion-24":"Global company numbers","katamari-diversity-inclusion-25":"% by gender identity","katamari-diversity-inclusion-26":"Male","katamari-diversity-inclusion-27":"60%","katamari-diversity-inclusion-28":"Female","katamari-diversity-inclusion-29":"37%","katamari-diversity-inclusion-30":"Global leadership numbers","katamari-diversity-inclusion-31":"% by gender identity","katamari-diversity-inclusion-32":"Male","katamari-diversity-inclusion-33":"58%","katamari-diversity-inclusion-34":"Female","katamari-diversity-inclusion-35":"40%","katamari-diversity-inclusion-50":"Global Tech Numbers","katamari-diversity-inclusion-51":"% by gender identity","katamari-diversity-inclusion-52":"Male","katamari-diversity-inclusion-53":"75%","katamari-diversity-inclusion-54":"Female","katamari-diversity-inclusion-55":"22%","katamari-diversity-inclusion-56":"Age","katamari-diversity-inclusion-57":"% by age","katamari-diversity-inclusion-58":"0 – 29","katamari-diversity-inclusion-59":"26.5%","katamari-diversity-inclusion-60":"30 – 39","katamari-diversity-inclusion-61":"50.8%","katamari-diversity-inclusion-62":"40 – 49","katamari-diversity-inclusion-63":"17.2%","katamari-diversity-inclusion-64":"50 +","katamari-diversity-inclusion-65":"5.1%","katamari-diversity-inclusion-66":"Notes:","katamari-diversity-inclusion-67":"All workforce data as of 31 December 2020.","katamari-diversity-inclusion-68":"Ethnicity refers to EEO-1 categories.","katamari-diversity-inclusion-69":"Leadership includes director level or above.","katamari-diversity-inclusion-251":"Due to rounding, some figures don’t total 100%.","katamari-diversity-inclusion-71":"Zendesk classifies “tech” employees by job role. Technical roles are those that rely heavily on knowledge and skills in areas such as engineering and mathematics to support the business. Examples include roles in data science, software engineering and product management.","katamari-diversity-inclusion-72":"We recognise that our current data is limited in that gender is presented as binary. We know that gender identity isn’t binary and will explore how to better reflect this moving forward.","katamari-diversity-inclusion-222":"The report","katamari-diversity-inclusion-223":"Zendesk’s latest EEO-1 Type 2 Report can be accessed below. This document breaks down data a little differently from what is detailed above, which is more representative of how we track our efforts in diversity representation. Also note that the EEO-1 report is a snapshot of one moment in time and based on categories mandated by the federal government. In addition, the EEO-1 report may measure data in a different manner from how we disclose in other publications or filings.\u003cbr /\u003e\u003ca href=\"https://web-assets.zendesk.com/pdf/EEO-1-Zendesk-2021.pdf\" target=\"_blank\"\u003eDownload the Employer Information Report EEO-1 Report\u003c/a\u003e\u003cbr /\u003eIreland only: For Zendesk International Limited’s 2023 Ireland Gender Pay Gap report \u003ca href=\"https://web-assets.zendesk.com/pdf/Ireland_GPG_Report.pdf\" target=\"_blank\"\u003eclick here\u003c/a\u003e.","katamari-diversity-inclusion-224":"\u003cstrong\u003eGender equality index\u003c/strong\u003e – in France we gained a score of 84/100 in 2020, broken down by the following indicators:","katamari-diversity-inclusion-225":"Pay gap indicator: 31","katamari-diversity-inclusion-226":"Individual increase rate difference indicator: 35","katamari-diversity-inclusion-227":"Maternity leave return indicator: not calculable","katamari-diversity-inclusion-228":"High pay indicator: 5","katamari-diversity-inclusion-76":"Unconscious bias","katamari-diversity-inclusion-77":"We all have unconscious biases – and people we work with have them, too. At Zendesk, we’re taking steps to navigate and acknowledge them.","katamari-diversity-inclusion-78":"To make this happen, we launched learning labs in every office to offer in-person working sessions available to all employees. The sessions provide employees with the education and resources to be more aware of unconscious bias, and learn strategies to mitigate them in the workplace.","katamari-diversity-inclusion-79":"Mentorship","katamari-diversity-inclusion-80":"Getting a foot in the door is just the first step. To further advance the skills of our employees, several mentoring programmes have launched to provide professional development and support career growth.","katamari-diversity-inclusion-81":"Everwise","katamari-diversity-inclusion-82":"provides career mentorship to protégés looking to achieve their professional goals. The programme connects employees with external mentors, resources and peer networks to help them be more productive in every stage of their career.","katamari-diversity-inclusion-83":"Illuminate","katamari-diversity-inclusion-84":"is a two-day leadership development programme for early-career leaders. People Managers get together across our global offices to learn additional leadership skills and ways to put their new skills into practice at work in this collabourative community.","katamari-diversity-inclusion-85":"Women at Zendesk","katamari-diversity-inclusion-86":"launched an internal three-month mentorship programme connecting women at Zendesk. The Women’s Mentorship Programmes pair mentors and mentees together to share their experiences, learn from each other, ask for advice and inspire development in their career path.","katamari-diversity-inclusion-87":"Mosaic","katamari-diversity-inclusion-88":"hosts a speed mentoring event every quarter to provide employees with the opportunity to expand their professional networks, ask career development questions and receive advice from people in leadership roles.","katamari-diversity-inclusion-89":"Our global impact","katamari-diversity-inclusion-90":"Where we work is a big part of how we work – we want to see positive change in our neighbourhoods, too. To lend an extra set of hands, we partner up with organisations to help shape, educate and drive progress beyond Zendesk. Here’s just a few.","katamari-diversity-inclusion-91":"Our partnerships and sponsorships","katamari-diversity-inclusion-92":"Come and join us","katamari-diversity-inclusion-1":"You’re welcome, too. \u003ca href=\"/jobs/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eSee open jobs.\u003c/span\u003e\u003c/a\u003e","katamari-diversity-inclusion-200":"Bridge","katamari-diversity-inclusion-201":"The Bridge supports and provides a space for employees over the age of 40 and their allies. Together, this community strengthens the connection between generations. The foundation of this group is built on four fundamental values: gather, learn, share and give.","katamari-diversity-inclusion-202":"Whole Self","katamari-diversity-inclusion-203":"Whole Self brings employees together to learn, understand and share their stories about mental health, neurodiversity (ADHD, OCD, ASD, etc.) and physical disabilities. As a group, they offer helpful resources, and serve as the champions for inclusivity in our products, and employees in areas like design, experience, functionality, practices and work environment.","zen-sec7-card1-heading":"Empathy circles","zen-sec4-intro":"Every organisation at Zendesk is committed to supporting DEI goals to address organisational and location specific needs. We’ll continue to evolve how we attract, retain and support our talent.","zen-sec8-com6-body":"Women in Engineering champion and create a space where women engineers can meet and build supportive relationships with each other across each office.","zen-native-mainland":"American Indian or Alaska Native","zen-hero-title":"CEO, Zendesk","zen-sec6-title":"Chief Marketing Officer","zen-footer-body":"Zendesk is a global, remote-first company on a mission to make the world better – one customer experience at a time. Join us.","zen-sec10-body":"Zendesk is committed to creating a more equitable global workplace by fostering a culture of respect, fairness and inclusion. No matter your background, personal experiences or unique life situations, we’re committed to your success.","zen-sec12-heading":"Creating a more equitable world","zen-sec5-supertitle":"Our mission","zen-stories-promo-cta":"Read more on the blog","zen-hero-heading":"We’re all in","zen-sec5-c2-body":"Foster a diverse workforce and inclusive products that reflect our customers and their needs, leading to better experiences.","zen-skip-body":"Skip is a US Navy veteran who was sent to California in the eighties and never left. His experience in the military taught him responsibility, meritocracy and how to build a team with people from different backgrounds. To build trust, he learned how to find common ground with all kinds of people – no matter where they came from.","zen-sec1-stories":"Read the stories of \u003cspan class=\"js-open-modal profile-anchor\" data-modal-id=\"profile-skip\"\u003eSkip\u003c/span\u003e and \u003cspan class=\"js-open-modal profile-anchor\" data-modal-id=\"profile-brandon\"\u003eBrandon\u003c/span\u003e","zen-ryan-body":"Ryan is a US Army veteran who sees the military as a microcosm of society’s struggles as a whole. Whether it’s grappling with racial inequity, gender discrimination or intolerance of any kind, he sees veterans as uniquely ready to show up as allies. It’s a matter of resilience, the ability to work with people from all kinds of backgrounds and, of course, showing up for the fight, ready to get comfortable being uncomfortable. ","zen-sec10-c3-title":"Creating equitable and inclusive workplaces","zen-sec8-com5-title":"Women at Zendesk","zen-sec3-heading":"Professional and cultural development","katamari-diversity-inclusion-382":"3.3%","katamari-diversity-inclusion-384":"0.2%","katamari-diversity-inclusion-383":"American Indian or Alaska Native","katamari-diversity-inclusion-386":"1.4%","katamari-diversity-inclusion-385":"Decline to state","katamari-diversity-inclusion-388":"0.6%","katamari-diversity-inclusion-387":"Not specified","zen-sec3-card3-body":"All new people managers are enrolled in a programme to help them understand, support and create a culture of belonging by exploring “DEI from a Leadership Lens”. ","zen-nimisha-body":"Nimisha is a software engineer and professional fine artist who came to the United States from India in 2007. Though Nimisha has experienced discrimination, she’s also found the right allies and mentors to help her grow. At Zendesk, she co-leads the Women in Engineering group to help the company in its efforts to do better. Through her art, she explores social inequality, inspired by her surroundings and finding her identity as a woman of colour and a global citizen.","zen-native-pacific":"Native Hawaiian or Pacific Islander","zen-sec3-card3-heading":"New leader onboarding","zen-sec10-c2-title":"Making equal pay a priority","zen-male":"Male","zen-sec5-c2-heading":"For our customers","zen-sec8-com4-title":"The Village","zen-bod-promo-cta":"Meet our board of directors","zen-sec10-c3-body":"Our goal is to consistently build an equitable and inclusive workplace experience for all our employees globally.","zen-sec10-c1-title":"Prohibiting destructive behaviour","zen-sec7-card1-body":"Empathy Circles are a safe space for employees to share their experiences – and for leadership to listen and learn. These conversations have become an important part of driving our DEI actions. So important, in fact, we created a playbook to share our insights with others.","zen-asian":"Asian","zen-bod-promo-body":"Our board of directors also play an important role in our DEI goals, monitoring our progress, providing guidance and helping us craft a holistic view.","zen-us-ethnicity-data":"United States ethnicity data","zen-white":"White","zen-sec13-accordion1-title":"European Network Against Racism","zen-sec10-c2-body":"We review our pay practices and parity no less than annually, and make adjustments where needed.","zen-sec13-accordion1-body":"Zendesk is an active member of Equal@Work, a multi-stakeholder initiative created by the European Network Against Racism (ENAR). The initiative brings together businesses, social partners, NGOs, public authorities and academics to find solutions so that ethnic and religious minorities can fully participate in the labour market.","zen-come-join-us":"Come and join us","zen-sec11-quote":"“At Zendesk we don’t think about Accessibility as a technical or business issue. We consider it a human right. It’s about inclusivity and opportunity for everyone. By shipping accessible products, we can drive disability inclusion at scale.”","zen-sec5-intro":"Our DEI strategy is driven by a people first and leader-led approach.","zen-sec13-intro":"Zendesk strongly believes in being a catalyst for change in the SaaS space, broader tech sector and the global community. But we can’t create a more equitable world alone. We’ve partnered with organisations that are doing truly innovative and inspiring work in the diversity, equity and inclusion space.","zen-sec8-com6-title":"Women in Engineering","zen-ongoing-partners":"Other ongoing partnerships","zen-sec5-c3-heading":"For our community","zen-female":"Female","zen-sec10-heading":"Equity at Zendesk","zen-sec13-accordion3-title":"National Urban League","zen-sec8-com4-body":"The Village provides a support system to employees balancing work and parenting or caregiving.","zen-sec11-body-2":"We strive to create thoughtful technology, so that everyone feels empowered, regardless of how they access technology or experience the world.","zen-sec11-body-1":"The customer service industry is a job source for millions of people. But if people can’t use our technology, they can’t access those jobs. And, if customer service software isn’t created with the differently abled in mind, a large number of people could be cut off from getting resources they desperately need.","zen-sec3-card1-body":"In 2020, almost 90% of people managers completed a session exploring racism, equity and privilege. They also walked away with practical tools to put into practice.","zen-skip-quote":"“In the military you can’t fire anyone. Plus you don’t get to pick the people on your team.”","zen-footer-cta":"View our open roles","zen-leadership":"Leadership","zen-sec1-body-1":"For real change to happen in any organisation, it has to come from the top down. We’ve established a Diversity Council made up of our most senior leaders to ensure we’re making our company more diverse, equitable and inclusive.","zen-sec3-card2-body":"Early career Team Leads and Managers explore their own unconscious bias in this quarterly leadership programme. This programme covers the leadership mindset, giving feedback, coaching techniques and how to establish psychological safety.","zen-global-age-data":"Global age data","zen-sec1-body-2":"This council establishes policies and practices that are conducive to the recruitment, retention and development of a diverse, high-performing organisation that fosters a culture of diversity, equity and inclusion. And to address inequity in the communities we serve, partner with organisations that are addressing DEI across the globe.","zen-sec5-heading":"Weave GDEI into the fabric of our culture","zen-two-or-more-races":"Two or more races","zen-sec8-com8-title":"Whole Self","zen-sec3-byline":"Ignite participant, 2021","zen-sec5-c1-body":"Create a culture where diversity is valued, and all employees feel included, supported and can be their true selves.","zen-sec8-com5-body":"Women at Zendesk celebrates women at every level of their careers, uplifting them and helping them achieve their personal and professional goals.","zen-sec3-intro":"We’ve created programmes to help employees develop new skills towards their career, as well as support our inclusive culture.","zen-sec8-heading":"Employee communities","zen-sec13-accordion2-title":"The Asia Foundation","zen-sec8-supertitle":"Employee experience","zen-sec4-tabs-heading":"Global gender data","zen-brandon-body":"Brandon is used to being the only black man in the room. He’s progressed in his career knowing that he has a bit of a spotlight on him because he stands out. Though he takes it in stride, Brandon has had his fair share of teachable moments with colleagues and friends. He lives with integrity, looking for opportunities to change conditions that create systems of oppression, stereotyping and more.","zen-ryan-quote":"“Our friends and neighbours fighting their own battles need us to show up as an informed ally.”","zen-stories-promo-heading":"Inclusive culture stories","zen-supplier-diversity-body":"Supplier diversity programmes can fuel growth for diverse companies. Companies that often don’t get the support, visibility, or resources they need to sustain their business. We’re committed to working with small and diverse businesses as vendors and suppliers for our company, in hopes of finding innovative solutions for our customers, and doing our part to help them thrive.","zen-sec2-body":"We want Zendesk to be a place where diversity truly thrives. And that begins with our people. We aspire to be an employer of choice for diverse talent, and foster an inclusive culture where differences are leveraged towards innovation. Talent from underrepresented communities have opportunities to develop their careers to match our growth as an organisation.","zen-tech":"Tech","zen-sec2-stories":"Read the story of \u003cspan class=\"js-open-modal profile-anchor\" data-modal-id=\"profile-nimisha\"\u003eNimisha\u003c/span\u003e","zen-sec8-com7-title":"The Bridge","zen-sec5-c3-body":"Use our resources to bring awareness to important causes, combat injustices and support causes in our broader community.","zen-sec2-heading":"We’re people people","zen-cheyanne-quote":"“Always advocate for yourself. Even if it doesn't yield the result you wanted, at least you can hold your head high knowing you believed in yourself.”","zen-sec3-card2-heading":"Illuminate Leadership Programme","zen-sec9-title":"Vice President, Diversity, Equity and Inclusion","zen-bod-promo-header":"Zendesk Board of Directors","zen-brandon-quote":"“There’s only one me and the only person who can do that excellently is myself!”","zen-sec2-quote":"“As an Afro-Caribbean woman with a background outside the software industry, I experience everyday the benefits of bringing together diverse teams to solve complex problems.”","zen-sec5-c1-heading":"For our employees","zen-sec8-quote":"“Our friends and neighbours fighting their own battles need us to show up as an informed ally.”","zen-sec13-photo-label":"European Network Against Racism","zen-sec8-com7-body":"The Bridge supports and provides a space for multigenerational employees and their allies.","zen-latinx":"Hispanic or Latinx","zen-sec3-quote":"“This programme has helped me in immeasurable ways! I have seen a considerable change in how I approach my work, communicate with leaders and initiate change.”","zen-sec7-card1-cta":"Download the Empathy Circles Playbook","zen-sec4-disclaimer":"Zendesk’s latest EEO-1 Type 2 Report can be accessed below. This document cuts data a little differently from what is detailed above, which is more representative of how we track our efforts in diversity representation. Also note that the EEO-1 report is a snapshot of one moment in time and based on categories mandated by the federal government. In addition, the EEO-1 report may measure data in a different manner from how we disclose in other publications or filings.\u003cbr /\u003e\u003ca href=\"https://web-assets.zendesk.com/pdf/Zendesk-EEO-1-2020-Type-2-Report.pdf\" target=\"_blank\"\u003eDownload the Employer Information Report EEO-1 Report\u003c/a\u003e\u003cbr /\u003eIreland only: For Zendesk International Limited’s 2022 Ireland Gender Pay Gap report \u003ca href=\"https://web-assets.zendesk.com/pdf/Ireland_GPG_Report.pdf\" target=\"_blank\"\u003eclick here\u003c/a\u003e.","zen-sec12-supertitle":"Our community","zen-sec1-header":"Nothing changes without transparency","zen-sec7-body-2":"By listening to the concerns of our employees, we created our Equity Policy, programmes that prioritised employee mental health and wellbeing, and Empathy Circles, a safe space for employees.","zen-sec2-supertitle":"People First","zen-sec8-stories":"Read the stories of \u003cspan class=\"js-open-modal profile-anchor\" data-modal-id=\"profile-cheyanne\"\u003eCheyanne\u003c/span\u003e, \u003cspan class=\"js-open-modal profile-anchor\" data-modal-id=\"profile-jamal\"\u003eJamal\u003c/span\u003e and \u003cspan class=\"js-open-modal profile-anchor\" data-modal-id=\"profile-ryan\"\u003eRyan\u003c/span\u003e","zen-sec7-body-1":"Between a global health crisis and civil unrest, multiple crises affected our employees in the last year. As a company, we felt an urgent need to find meaningful ways to support them.","zen-sec13-heading":"Partnering towards a better world","zen-sec7-card2-body":"Silence is complicity – and actions are the loudest words. Zendesk remains committed to playing an active role in establishing a more equitable society, starting with necessary improvements to how we address these challenges. We want to be an active catalyst for change in the SaaS space, broader tech sector and the global community.","zen-sec13-accordion2-body":"In 2021, we partnered with The Asia Foundation on a new social impact initiative. Our partnership will help track and find ways to sustain women’s leadership networks in Asia in science, technology, engineering and mathematics (STEM).","zen-decline-to-state":"Decline to state","zen-sec8-com3-body":"Pride ensures that all LGBTQ+ employees are valued, seen and supported.","zen-sec10-c1-body":"Zendesk prohibits destructive behaviours such as discrimination, harassment, microaggressions and retaliation.","zen-sec8-com1-body":"The Global Veterans Network celebrates veterans in and out of Zendesk, helping them transition into the workforce.","katamari-diversity-inclusion-36":"Ethnicity (US Only)","katamari-diversity-inclusion-37":"% by ethnicity","zen-sec3-card4-body":"Started in 2021, Ignite gives talent from underrepresented communities access to a one-on-one mentor, C-staff networking events and group coaching.","katamari-diversity-inclusion-38":"White","katamari-diversity-inclusion-39":"64.7%","zen-learn-more":"Learn more","zen-sec1-supertitle":"Governance and Accountability","zen-sec12-cta":"Read our global impact report","zen-black":"Black or African American","zen-sec4-heading":"Fostering a diverse workforce","zen-sec8-com2-body":"Mosaic encourages people of colour at Zendesk to embrace and celebrate their differences, and creates a safe space for discussion, networking and professional growth.","katamari-diversity-inclusion-40":"Asian","katamari-diversity-inclusion-41":"20.7%","zen-nimisha-quote":"“I can't imagine what I would be if I stopped being an engineer or an artist. It's so core to my identity and I love it.”","katamari-diversity-inclusion-42":"Hispanic or Latinx","katamari-diversity-inclusion-43":"6%","zen-sec2-byline":"Nancy Díaz Lemmon","katamari-diversity-inclusion-44":"Black or African American","zen-sec8-com3-title":"Pride","katamari-diversity-inclusion-45":"2.6%","katamari-diversity-inclusion-46":"Native Hawaiian or Other Pacific Islander","katamari-diversity-inclusion-47":"0.6%","zen-sec3-card4-heading":"Ignite Development Programme","katamari-diversity-inclusion-48":"Two or more races","zen-jamal-quote":"“As you gain knowledge and experience over time, your identity is built over time too. You learn to be more adaptable.”","zen-sec7-heading":"An empathy-led strategy for change","zen-sec8-intro":"Employee Communities (ECs) play a critical role in building our culture. They teach us how we can embed inclusive practices within leadership, create communities that bring us together and, most importantly, provide our employees with support tailored to their cultural needs.","zen-sec7-card2-heading":"Racial equity and justice commitments","zen-supplier-diversity":"Supplier diversity","zen-sec13-accordion3-body":"In 2021, we joined forces with the National Urban League as a sponsor for this year’s State of Black America report. The National Urban League specialises in economic mobility and sustainability. Its State of Black America report is one of the most highly anticipated benchmarks and sources for thought leadership around racial equality in America.","zen-stories-promo-body":"Great customer experience requires more than \u2028the right tools. It’s also about the people. Our people.","zen-company":"Company","zen-jamal-body":"Born in Punjab, Pakistan, Jamal moved to Germany as a teenager. After adjusting to culture shock – he claims he caused his parents trouble – he spent eight years in the German armed forces. Now, he’s a Zendesk account executive and an active member of his local Ahmadiyya Muslim community. He believes in focusing on his goals, counting his blessings and embracing setbacks as a natural path to growth.","zen-sec12-body":"Zendesk’s commitment to diversity, equity and inclusion includes not only our offices across the globe, but the world outside our windows. We’re committed to working with organisations making a difference in our communities, while developing relationships with diverse businesses.","zen-sec4-bullet1":"All workforce data as of 31 December 2021.","zen-sec8-com2-title":"Mosaic","zen-sec4-bullet3":"Due to rounding, some figures don’t total 100%.","zen-sec4-bullet2":"Leadership includes director level or above.","zen-sec4-bullet5":"We recognise that our current data is limited in that gender is presented as binary. In early 2022, we took our first steps toward a more inclusive voluntary self identification (Self-ID) programme by adding sexual orientation and gender identity options beyond cisgender man and woman in the US. This was an important first step toward better informing Zendesk of the broader diversity of our workforce.","zen-sec4-bullet4":"Zendesk classifies “tech” employees by job role. Technical roles are those that rely heavily on knowledge and skills in areas such as engineering and mathematics to support the business. Examples include roles in data science, software engineering and product management.","zen-sec12-stories":"Read the story of \u003cspan class=\"js-open-modal profile-anchor\" data-modal-id=\"profile-aza\"\u003eAza\u003c/span\u003e","zen-hero-intro":"We live in a diverse world. And the tech industry needs to embrace it. But we know that real change starts with us doing our part. We’re committed to making diversity, equity and inclusion (DEI) part of our global culture.","zen-cheyanne-body":"Cheyanne doesn’t shy away from being confident. Working with Type 1 diabetes, she’s learned to take care of herself and communicate her needs to her team. And as a member of the Women at Zendesk group, she knows not to back down if her confidence is perceived as aggressive. She practices care and compassion – values she thinks everyone should hold, regardless of gender.","zen-sec8-com1-title":"Global Veterans Network","zen-sec3-card1-heading":"Education on racism, equity and privilege","zen-sec8-com8-body":"Whole Self brings employees together to learn, understand and share their stories about mental health, neurodiversity (ADHD, OCD, ASD, etc.) and physical disabilities.","zen-sec7-card2-cta":"See our values in action","zen-sec11-heading":"Accessibility","zen-sec11-quote-title":"SVP, Product","zen-governance":"Governance","zen-join-the-team":"Join the team","_edit_lock":"1683734261:5395","zen-aza-body":"Out of drag, you can call him Aza. In drag, please refer to her as Della (it takes a lot of effort to look this good). Based in Melbourne, Della graces team meetings, parties and even global Zendesk events. Though it’s not always easy being a public drag performer, Aza finds joy in sharing Della with “like-minded, beautiful people”. He believes that when you find those people, you’ll never be short of love.","zen-aza-quote":"“I am proud that my friends and family accept me for who I am, regardless of my sexuality.”","_edit_last":"5395","_tms_delivery":"2023-12-21 19:33:06","zen-svane-quote":"“We’re being very deliberate about building a diverse and creative company where all employees feel empowered and comfortable being their authentic selves.”","zen-constantinople-quote":"“We’re better and stronger when we operate with a collective mindset of inclusivity with our colleagues, our customers and the world around us.”","zen-kim-quote":"“Our diversity, equity and inclusion strategy has to be grounded in a people-first and leader-led approach to listen with empathy, act with conviction and continue to learn to evolve.”","immutable-svane-name":"Mikkel Svane","immutable-lemmon-name":"Nancy Díaz Lemmon","immutable-constantinople-name":"Alex Constantinople","immutable-gailey-name":"Ryan Gailey","immutable-kim-name":"Dave Kim","immutable-aniano-name":"Jon Aniano","immutable-skip":"Skip","immutable-brandon":"Brandon","immutable-nimisha":"Nimisha","immutable-cheyanne":"Cheyanne","immutable-jamal":"Jamal","immutable-ryan":"Ryan","immutable-aza":"Aza","zen-hero-quote":"“Our diversity, equity and inclusion strategy focuses on empowering our people, creating culture and community, and amplifying equitable impact. We take a leader-led and iterative approach to tackle the work from the behavioural all the way to the systemic in order to drive tangible and measurable outcomes.”","zen-hero-quote-title":"Head of Global Diversity, Equity and Inclusion","zen-hero-quote-name":"Megan Kollar Dwyer","zen-sec3-card2-heading-q2-2023":"Manager essentials series","zen-sec3-card2-body-q2-2023":"A leadership programme designed to equip people managers with the fundamentals of leading themselves, their teams and our business. The programme includes meaningful integration of inclusive leadership, unconscious bias and psychological safety.","zen-sec3-card1-body-q2-2023":"Every employee is assigned training annually that explores racism, equity, allyship and privilege. These equip our employees with practical tools to apply what they’ve learned into their day-to-day actions.","zen-sec3-card4-heading-q2-2023":"Empowering individual development","zen-sec3-card4-body-q2-2023":"Programmes such as BetterUp Coaching and Ellevate encourage and enable employees at all levels to dedicate time to intentionally building their own career path.","zen-sec3-card3-heading-q2-2023":"Inclusion from day one","zen-sec3-card3-body-q2-2023":"Starting on day one at Zendesk, during our New Hire Onboarding, each employee is introduced to our culture with an emphasis on DEI and the role that each employee has to play in promoting an inclusive workplace.","zen-sec3-quote-q2-2023":"“My coach has taught me how to approach conversations and interactions in a way that creates a really positive win-win environment and to frame challenges as a common goal to work towards together. This shift in how to approach interactions has been life-changing and will forever impact my wellbeing and success. I am so grateful!”","zen-sec3-byline-q2-2023":"BetterUp Programme participant","zen-udayan-chiechi-name":"Prelini Udayan-Chiechi","zen-sec6-title-q2-2023":"SVP Global Digital and Regional Marketing","zen-saurin-quote":"“Building inclusive leadership at scale is critical to shaping Zendesk’s future. Leaders impact the candidate and employee experience every single day through how they behave and showcase our values. Our leaders are essential to empowering our diverse, global, digital-first community on our journey from great to iconic.”","zen-saurin-name":"Michelle Saurin","zen-saurin-title":"Senior Director, Talent and Leadership Development at Zendesk","zen-sec11-body-1-q2-2023":"The customer service industry is a job source for millions of people. But if people can’t use our technology, they can’t access those jobs. 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