Class Action Arbitration Program

<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8" /><script type="text/html" id="sf-tracking-consent-manager"> <div id="tracking-consent-dialog"> <div class="container"> <div class="row consent_body"> <div class="consent_text"> This website uses cookies to analyze traffic, assist with navigation, and improve your experience.<br/>You can learn more about our cookies in our <a href="/privacy-policy">privacy policy</a>. </div> <div class="consent_close"> <a onclick="TrackingConsentManager.updateUserConsent(true)">×</a> </div> </div> </div> </div> </script><script type="text/javascript" src="/WebResource.axd?d=DzHrpQl5URXarFHAtrmzFi50lYFPg9iG3N3bc1xRbA2NmEXxgoMAuu6ZJ6KN-Ym_VTPteiSqYztDIte3l7USKsvvkyLK2kjPIPXO-CugQNx8baymHBVozfu7V4F1RuZRopF-8Z6xR2Zfe2hiwvUazrmt_Pt9vgP7aQmBsVP6oRFWg1Z_Gb5CHrNV-PP1Zxvv0&t=637828471680000000"> </script> <title> Class Action Arbitration Program </title> <meta http-equiv="x-ua-compatible" content="ie=edge" /> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1, user-scalable=no" /> <link rel="apple-touch-icon" sizes="180x180" href="/ResourcePackages/Main/assets/dist/images/favicons/apple-touch-icon.png"> <link rel="icon" type="image/png" href="/ResourcePackages/Main/assets/dist/images/favicons/favicon-32x32.png" sizes="32x32"> <link rel="icon" type="image/png" href="/ResourcePackages/Main/assets/dist/images/favicons/favicon-16x16.png" sizes="16x16"> <link rel="manifest" href="/ResourcePackages/Main/assets/dist/images/favicons/manifest.json"> <link rel="mask-icon" href="/ResourcePackages/Main/assets/dist/images/favicons/safari-pinned-tab.svg" color="#5bbad5"> <link rel="shortcut icon" href="/ResourcePackages/Main/assets/dist/images/favicons/favicon.ico"> <meta name="msapplication-config" content="/ResourcePackages/Main/assets/dist/images/favicons/browserconfig.xml"> <meta name="theme-color" content="#ffffff"> <meta name="google-site-verification" content="5305BSyEtb4WDFQDI4Djpvks-29dpPPEIcg0EwIGUrQ"> <meta property="og:image" content="http://bbbprograms.org/ResourcePackages/Main/assets/dist/images/resources/bbbNP.png"> <link rel="preload" as="font" crossorigin="anonymous" href="/ResourcePackages/Main/assets/dist/fonts/fontawesome/fontawesome-webfont.eot?#iefix&v=4.6.3"> <link rel="preload" as="font" crossorigin="anonymous" href="/ResourcePackages/Main/assets/dist/fonts/bootstrap/glyphicons-halflings-regular.eot?#iefix"> <link rel="preload" as="font" crossorigin="anonymous" href="https://assets.bbbprograms.org/Assets/Fonts/open-sans/OpenSans-Light.ttf"> <link rel="preload" as="font" crossorigin="anonymous" href="https://assets.bbbprograms.org/Assets/Fonts/open-sans/OpenSans-Regular.ttf"> <link rel="preload" as="font" crossorigin="anonymous" href="https://assets.bbbprograms.org/Assets/Fonts/open-sans/OpenSans-Semibold.ttf"> <link rel="preload" as="font" crossorigin="anonymous" href="https://assets.bbbprograms.org/Assets/Fonts/open-sans/OpenSans-Bold.ttf"> <link rel="preload" as="font" crossorigin="anonymous" href="https://assets.bbbprograms.org/Assets/Fonts/open-sans/OpenSans-ExtraBold.ttf">  <script> (function (w, d, s, l, i) { w[l] = w[l] || []; w[l].push({ 'gtm.start': new Date().getTime(), event: 'gtm.js' }); var f = d.getElementsByTagName(s)[0], j = d.createElement(s), dl = l != 'dataLayer' ? '&l=' + l : ''; j.async = true; j.src = 'https://www.googletagmanager.com/gtm.js?id=' + i + dl; f.parentNode.insertBefore(j, f); })(window, document, 'script', 'dataLayer', 'GTM-M9ZWHJN');</script>  <link href="https://assets.bbbprograms.org/fonts/hco_fonts.css" media="all" rel="stylesheet" type="text/css"> <style> #frontend_flag + .main_wrapper { opacity: 0; } #tracking-consent-dialog + .main_wrapper { opacity: 1; } .modal-backdrop { z-index: 900 !important; } @media only screen and (max-width: 960px){ .top_header.has_mobile_menu .top_menu .top_menu_logo{ margin-left:0; } } #tracking-consent-dialog + .main_wrapper { opacity: 1; } </style> <meta property="og:title" content="Class Action Arbitration Program" /><meta property="og:description" content="BBB National Programs arbitration services resolve class action settlement disputes for major auto manufacturers, such as Subaru, Hyundai, and Ford. " /><meta property="og:image" content="https://assets.bbbprograms.org/images/default-source/page-share-images/programsocialbackend_v2_1-25-2021_aucas04af21ae-635f-4ffa-88f0-dd862626de0b.png?sfvrsn=5dfee7f4_3" /><meta property="og:url" content="https://bbbprograms.org/programs/all-programs/class-action-arbitration-program" /><meta property="og:type" content="website" /><meta property="og:site_name" content="BBBPrograms" /><script type="text/javascript">  !function(f,b,e,v,n,t,s) {if(f.fbq)return;n=f.fbq=function(){n.callMethod? n.callMethod.apply(n,arguments):n.queue.push(arguments)}; if(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version='2.0'; n.queue=[];t=b.createElement(e);t.async=!0; t.src=v;s=b.getElementsByTagName(e)[0]; s.parentNode.insertBefore(t,s)}(window, document,'script', 'https://connect.facebook.net/en_US/fbevents.js'); fbq('init', '499550874526477'); fbq('track', 'PageView');  </script><script type="text/javascript" src="https://assets.bbbprograms.org/js/jquery-1.11.3.min.js"></script><style type="text/css" media="all"> body.home .main_wrapper { background-image: url(/ResourcePackages/Main/assets/dist/images/geometric_programs_desktop.png) !important; } body.home.under_Pages .main_wrapper { background-image: url(/ResourcePackages/Main/assets/dist/images/geometric_home_desktop.png),url(/ResourcePackages/Main/assets/dist/images/geometric_home_desktop_footer.png) !important; } @media only screen and (max-width: 959px) { body.home .main_wrapper { background-image: url(/ResourcePackages/Main/assets/dist/images/geometric_programs_mobile.png) !important; } body.home.under_Pages .main_wrapper { background-image: url(/ResourcePackages/Main/assets/dist/images/geometric_home_mobile.png) !important; } } @media only screen and (max-width: 479px){ .inlineblock_xxs { display: inline-block; } } .hat_heading { text-transform: none !important; } @media (max-width:768px) { iframe.hs-form-iframe { width: 700px !important; } } iframe#hs-form-iframe-0 { width: 100%!important; } .top_menu_cell:first-of-type .submenu:first-of-type li:last-child:not(has_undermenu):not(.undermenu_cell) { background-color: #bfc5d9 ; padding: 0px; }</style><meta name="Generator" content="Sitefinity 14.1.7800.0 DX" /><link rel="canonical" href="https://bbbprograms.org/programs/all-programs/class-action-arbitration-program" /><meta name="description" content="BBB National Programs arbitration services resolve class action settlement disputes for major auto manufacturers, such as Subaru, Hyundai, and Ford. " /></head> <body class="program ">  <noscript> <style> #frontend_flag + .main_wrapper { opacity: 1; } </style> <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M9ZWHJN" height="0" width="0" style="display:none;visibility:hidden"></iframe> </noscript>  <script src="/ScriptResource.axd?d=okuX3IVIBwfJlfEQK32K3ib_Y7nQ0f0ety6sCXG9LPS3v8OUIr7oLHhHK-L1V_WWlEYZgc2iRINtZtSOiahw784fyIY8GSgetCDjy2nyh7vt2dXXMVTBbqeZBM8tEdYLg4LbzdCM_3cG-BC74w9KjLEGEDEHNH-7vqXUXtTJRQ5o3Wq9wgpyZRrcmoY1_nlP0&t=ffffffffee2b4709" type="text/javascript"></script><script src="/ScriptResource.axd?d=EydukmxBmDstn7gSYzQESMidWQ92ufVvejZWVpPgBe2ipcFv1_PpmG-VdW3KTkeCv1DKOfjRhU_EtpaUkD770WbWlY7LxY3LxrJO2u7xwPwQOJeivHj3PNQL0taGejZNU62KF1JeIE-3aZD9OquOv7bPgBn0QH-xj567mSyPjn22YAPLN36QSeuT4EYP1ZMe0&t=ffffffffee2b4709" type="text/javascript"></script> <div id="frontend_flag"></div> <main class="main_wrapper js_main_wrapper"> <header class="top_header"> <div class="container"> <div style="display:flex;justify-content: space-between; align-items: center;"> <div class="top_menu" style="width:calc(100% - 120px);"> <a href="/" class="top_menu_logo"><span class="sr--only">Link to homepage</span></a> <nav class="top_menu_nav"> <div class="mobile_menu_header"> <button class="menu_toggle js_menu_toggle"> <div class="menu_opened"><span class="sr--only">Close menu</span></div> </button> </div> <ul class="top_menu_list"> <li class="top_menu_cell"> <a href="#" class="top_menu_link has_submenu " target="_self"> Programs </a> <div class="submenu"> <div class="submenu_box"> <ul class="submenu_list"> <li data-ind="0" class="submenu_cell "> <a href="/programs/programs-listing" class="submenu_link"> All programs </a> <div class="link_content text_content" style="background-image:url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)" data-bgi=""> <span class="link_content_header light"> </span> </div> </li> <li data-ind="1" class="submenu_cell has_children "> <a href="#" class="submenu_link"> Advertising </a> <div class="link_content has_undermenu"> <div class="undermenu_images"> <div class="under_img" data-index="0" data-bgi="url(https://assets.bbbprograms.org/images/default-source/mega-menu/megamenu_blank_4-30-2020.jpg?sfvrsn=8b0f9aa0_4)"></div> <div class="under_img" data-index="1" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="2" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="3" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="4" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="5" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="6" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> </div> <ul class="undermenu_list"> <li class="undermenu_cell"> <a href="/programs/advertising/all-programs" class="undermenu_link">All Advertising Programs</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/advertising/national-advertising-division2" class="undermenu_link">National Advertising Division</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/advertising/children's-advertising-review-unit" class="undermenu_link">Children's Advertising Review Unit</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/advertising/children's-food-beverage-advertising-initiative3" class="undermenu_link">Children's Food & Beverage Advertising Initiative</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/advertising/children's-confection-advertising-initiative3" class="undermenu_link">Children's Confection Advertising Initiative</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/advertising/direct-selling-self-regulatory-council2" class="undermenu_link">Direct Selling Self-Regulatory Council</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/advertising/national-advertising-review-board2" class="undermenu_link">National Advertising Review Board</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> </ul> </div> </li> <li data-ind="2" class="submenu_cell has_children "> <a href="#" class="submenu_link"> Dispute Resolution </a> <div class="link_content has_undermenu"> <div class="undermenu_images"> <div class="under_img" data-index="0" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="1" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="2" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="3" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="4" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="5" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> </div> <ul class="undermenu_list"> <li class="undermenu_cell"> <a href="/programs/dispute-resolution/all-programs" class="undermenu_link">All Dispute Resolution Programs</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/dispute-resolution/bbb-auto-line2" class="undermenu_link">BBB AUTO LINE</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/dispute-resolution/coalition-for-better-advertising-dispute-resolution-program3" class="undermenu_link">Coalition for Better Advertising Dispute Resolution Program</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/dispute-resolution/class-action-arbitration-program2" class="undermenu_link">Class Action Arbitration Program</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/dispute-resolution/dispute-resolution-program-for-volkswagen-car-net" class="undermenu_link">Dispute Resolution Program for Volkswagen Car-Net & Audi Connect</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/dispute-resolution/arbitration-program-for-ford-extended-service-customers" class="undermenu_link">Arbitration Program for Ford Extended Service Customers </a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> </ul> </div> </li> <li data-ind="3" class="submenu_cell has_children "> <a href="#" class="submenu_link"> Privacy </a> <div class="link_content has_undermenu"> <div class="undermenu_images"> <div class="under_img" data-index="0" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="1" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="2" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="3" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="4" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="5" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="6" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> </div> <ul class="undermenu_list"> <li class="undermenu_cell"> <a href="/programs/privacy/all-programs" class="undermenu_link">All Privacy Programs</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/privacy/privacy-shield-2" class="undermenu_link">Data Privacy Framework Services</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/privacy/children's-advertising-review-unit" class="undermenu_link">Children's Advertising Review Unit</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/privacy/digital-advertising-accountability-program3" class="undermenu_link">Digital Advertising Accountability Program</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/privacy/cross-border-privacy-rules2" class="undermenu_link">Cross-Border Privacy Rules (CBPR)</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/privacy/global-privacy-division" class="undermenu_link">Global Privacy Division</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/privacy/cpraverification" class="undermenu_link">CPRA Verification</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> </ul> </div> </li> <li data-ind="4" class="submenu_cell has_children "> <a href="#" class="submenu_link"> Emerging Programs and Initiatives </a> <div class="link_content has_undermenu"> <div class="undermenu_images"> <div class="under_img" data-index="0" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="1" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="2" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="3" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="4" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> </div> <ul class="undermenu_list"> <li class="undermenu_cell"> <a href="/programs/emerging/all-programs" class="undermenu_link">All Emerging Programs and Initiatives</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/emerging/the-center-for-industry-self-regulation" class="undermenu_link">The Center for Industry Self-Regulation</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/emerging/class-action-arbitration-program2" class="undermenu_link">Class Action Arbitration Program</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/emerging/digital-health-privacy-program" class="undermenu_link">Digital Health Privacy Program (DHPP)</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/emerging/cy-pres-awards" class="undermenu_link">Cy Pres Awards</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> </ul> </div> </li> <li data-ind="5" class="submenu_cell "> <a href="/programs/national-partner-program" class="submenu_link"> National Partner </a> <div class="link_content text_content" style="" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"> <span class="link_content_header light"> </span> </div> </li> </ul> </div> </div> </li> <li class="top_menu_cell"> <a href="#" class="top_menu_link has_submenu " target="_self"> Events </a> <div class="submenu"> <div class="submenu_box"> <ul class="submenu_list"> <li data-ind="0" class="submenu_cell "> <a href="/events/hosted-events" class="submenu_link"> Hosted Events </a> <div class="link_content text_content" style="background-image:url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)" data-bgi=""> <span class="link_content_header light"> </span> </div> </li> <li data-ind="1" class="submenu_cell "> <a href="/events/speaking-engagements" class="submenu_link"> Speaking Engagements </a> <div class="link_content text_content" style="" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"> <span class="link_content_header light"> </span> </div> </li> <li data-ind="2" class="submenu_cell "> <a href="/events/past-events" class="submenu_link"> Past Events </a> <div class="link_content text_content" style="" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"> <span class="link_content_header light"> </span> </div> </li> </ul> </div> </div> </li> <li class="top_menu_cell"> <a href="#" class="top_menu_link has_submenu " target="_self"> Media Center </a> <div class="submenu"> <div class="submenu_box"> <ul class="submenu_list"> <li data-ind="0" class="submenu_cell "> <a href="/media-center/newsroom" class="submenu_link"> Newsroom </a> <div class="link_content text_content" style="background-image:url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)" data-bgi=""> <span class="link_content_header light"> </span> </div> </li> <li data-ind="1" class="submenu_cell "> <a href="/media-center/decisions" class="submenu_link"> Decisions </a> <div class="link_content text_content" style="" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"> <span class="link_content_header light"> </span> </div> </li> <li data-ind="2" class="submenu_cell "> <a href="/media-center/press-releases" class="submenu_link"> Press Releases </a> <div class="link_content text_content" style="" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"> <span class="link_content_header light"> </span> </div> </li> <li data-ind="3" class="submenu_cell "> <a href="/media-center/insights-blog" class="submenu_link"> Blog </a> <div class="link_content text_content" style="" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"> <span class="link_content_header light"> </span> </div> </li> <li data-ind="4" class="submenu_cell "> <a href="/media-center/podcast" class="submenu_link"> Podcasts </a> <div class="link_content text_content" style="" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"> <span class="link_content_header light"> </span> </div> </li> </ul> </div> </div> </li> <li class="top_menu_cell"> <a href="#" class="top_menu_link has_submenu " target="_self"> About Us </a> <div class="submenu"> <div class="submenu_box"> <ul class="submenu_list"> <li data-ind="0" class="submenu_cell "> <a href="/about-us/about-us" class="submenu_link"> About BBB National Programs </a> <div class="link_content text_content" style="background-image:url(https://assets.bbbprograms.org/images/default-source/mega-menu/megamenu_missionstatement_4-29-2020.jpg?sfvrsn=72106ca6_14)" data-bgi=""> <span class="link_content_header light"> </span> </div> </li> <li data-ind="1" class="submenu_cell "> <a href="/about-us/board-of-directors" class="submenu_link"> Board of Directors </a> <div class="link_content text_content" style="" data-bgi="url(https://assets.bbbprograms.org/images/default-source/mega-menu/megamenu_introparagraph_4-30-2020.jpg?sfvrsn=c405f0a9_13)"> <span class="link_content_header light"> </span> </div> </li> <li data-ind="2" class="submenu_cell "> <a href="/about-us/BBB-National-Programs-Leadership" class="submenu_link"> Leadership </a> <div class="link_content text_content" style="" data-bgi="url(https://assets.bbbprograms.org/images/default-source/mega-menu/megamenu_programstatement_4-30-2020.jpg?sfvrsn=43a84f16_7)"> <span class="link_content_header light"> </span> </div> </li> <li data-ind="3" class="submenu_cell "> <a href="/about-us/contact-us" class="submenu_link"> Contact Us </a> <div class="link_content text_content" style="" data-bgi="url(https://assets.bbbprograms.org/images/default-source/mega-menu/megamenu_understanding_4-30-2020.jpg?sfvrsn=ed4bcc80_7)"> <span class="link_content_header light"> </span> </div> </li> </ul> </div> </div> </li> <li class="top_menu_cell"> <a href="/careers/jobs" class="top_menu_link " target="_self"> Careers </a> </li> </ul>  <script type="text/javascript"> var App = App || {}; App.SearchCenter = App.SearchCenter || {}; App.SearchCenter.ResultTypes = {"paths":[{"path":"\/events","token":"394caa02"},{"path":"\/events","token":"e5a4000c"},{"path":"\/events\/past-events","token":"394caa02"},{"path":"\/media-center","token":"8708ac79"},{"path":"\/media-center\/bd","token":"8708ac79"},{"path":"\/media-center\/bd","token":"23e6a73a"},{"path":"\/media-center\/bd","token":"e5a4000c"},{"path":"\/media-center\/dd","token":"4193fcd6"},{"path":"\/media-center\/dd","token":"e5a4000c"},{"path":"\/media-center\/decisions","token":"8708ac79"},{"path":"\/media-center\/decisions","token":"4193fcd6"},{"path":"\/media-center\/insights-blog","token":"8708ac79"},{"path":"\/media-center\/newsroom","token":"8708ac79"},{"path":"\/media-center\/newsroom","token":"46082232"},{"path":"\/media-center\/pd","token":"d624c634"},{"path":"\/media-center\/pd","token":"e5a4000c"},{"path":"\/media-center\/podcast","token":"8708ac79"},{"path":"\/media-center\/prd","token":"46082232"},{"path":"\/media-center\/press-releases","token":"8708ac79"},{"path":"\/media-center\/press-releases","token":"46082232"},{"path":"\/programs\/advertising","token":"e5a4000c"},{"path":"\/programs\/advertising\/all-programs","token":"e5a4000c"},{"path":"\/programs\/all-programs\/bbb-autoline","token":"1bb63a63"},{"path":"\/programs\/all-programs\/bbb-autoline-for-manufacturers","token":"1bb63a63"},{"path":"\/programs\/all-programs\/cfbai","token":"1bb63a63"},{"path":"\/programs\/emerging","token":"9a9db05a"},{"path":"\/programs\/privacy","token":"07478ad5"}],"types":[{"paths":[],"title":"Report","token":"142b4cc2","visible":true},{"paths":["\/media-center\/pd"],"title":"Podcast","token":"d624c634","visible":true},{"paths":["\/events","\/events\/past-events"],"title":"Event","token":"394caa02","visible":true},{"paths":["\/media-center","\/media-center\/press-releases","\/media-center\/podcast","\/media-center\/newsroom","\/media-center\/insights-blog","\/media-center\/decisions","\/media-center\/bd"],"title":"News Room","token":"8708ac79","visible":false},{"paths":["\/media-center\/decisions","\/media-center\/dd"],"title":"Case Decisions","token":"4193fcd6","visible":true},{"paths":["\/media-center\/bd"],"title":"Blog","token":"23e6a73a","visible":true},{"paths":["\/programs\/privacy"],"title":"Privacy","token":"07478ad5","visible":false},{"paths":["\/programs\/advertising","\/programs\/advertising\/all-programs","\/media-center\/pd","\/media-center\/dd","\/events","\/media-center\/bd"],"title":"Advertising","token":"e5a4000c","visible":false},{"paths":["\/programs\/emerging"],"title":"Emerging Programs","token":"9a9db05a","visible":false},{"paths":["\/programs\/all-programs\/bbb-autoline","\/programs\/all-programs\/bbb-autoline-for-manufacturers","\/programs\/all-programs\/cfbai"],"title":"Dispute Resolution","token":"1bb63a63","visible":false},{"paths":["\/media-center\/prd","\/media-center\/press-releases","\/media-center\/newsroom"],"title":"News","token":"46082232","visible":true}]}; </script> <script src="https://kit.fontawesome.com/d93f6e29a2.js" crossorigin="anonymous"></script> <div class="search-modal-wrapper"> <input type="hidden" data-sf-role="resultsUrl" value="/search" /> <input type="hidden" data-sf-role="indexCatalogue" value="search-index" /> <input type="hidden" data-sf-role="wordsMode" value="AllWords" /> <input type="hidden" data-sf-role="disableSuggestions" value='false' /> <input type="hidden" data-sf-role="minSuggestionLength" value="3" /> <input type="hidden" data-sf-role="suggestionFields" value="Title,Content" /> <input type="hidden" data-sf-role="language" /> <input type="hidden" data-sf-role="suggestionsRoute" value="/restapi/search/suggestions" /> <input type="hidden" data-sf-role="searchTextBoxId" value='#3d472f2b-d085-41c7-b884-3a50ba528923' /> <input type="hidden" data-sf-role="searchButtonId" value='#6825e82f-edb3-4b3c-8e1a-e7e124be9784' />  <div class="modal fade" id="searchModal" tabindex="-1" role="dialog" aria-labelledby="searchModalLabel" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <div class="modal-body container"> <div class="sf-search-input-wrapper page-header__search" role="search" id="search-input-row"> <div class="search-row"> <input type="search" class="search-input" title="Search input" id="search_box_field" id="3d472f2b-d085-41c7-b884-3a50ba528923" value="" aria-autocomplete="both" aria-describedby='SearchInfo-1' /> <button type="submit" id="modal-search-button" class="search_button" data-sf-role="searchButtonId" onclick="searchFor($('#search_box_field').val());"> <span id="search-text">Search</span></button> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true">×</span> </button> </div> <div class="search-row" id="search-content-row"> <input type="checkbox" id="search-site" checked name="search" value="site"> <label id="search-content-title" for="search-site"></label> </div> </div> </div> <div class="search-suggestions"> <div class="container"> <ul class="suggestions-list" id="suggestions-list"> <li class="mayWeSuggest">May we suggest...</li> </ul> </div> </div> </div> </div> </div> </div> <script> var App = App || {}; function filteredArray(arr,value) { for(i=0; i < arr.length; i++) { if(arr[i]["ArticleType"].includes(value)) { console.log("found " + value + " in array."); return arr[i]; } } console.log("can not find " + value + " in array."); } function getToken(arr,value) { return arr.find((e) => e.title === value); } function searchFor(searchvalue){ //check for "search within" and lookup types if it is checked var querytoken = ""; if($("#search-site").is(':checked') && typeof App.resultType !== 'undefined'){ var typestoken = getToken(App.SearchCenter.ResultTypes.types,App.resultType); console.log("found types token: " + typestoken); if(typestoken != null) querytoken = "&types=" + typestoken.token; } else{ console.log("resulttype: " + typeof App.resultType); } window.location.replace("/search-center?term=" + searchvalue + querytoken); } $(document).ready(function () { if (typeof App.resultType !== 'undefined') { $("#search-content-title").text("Search only within \"" + App.resultType +"\""); } else if (typeof App.contentType !== 'undefined') { if(App.ResultTypes!=null){ var resType = filteredArray(App.ResultTypes,App.contentType); if(resType != null ){ App.resultType = resType.DisplayName; $("#search-content-title").text("Search only within \"" + resType.DisplayName +"\""); } else { console.log("Content type not found in Result types"); $("#search-content-row").hide(); $(".search-suggestions").attr("style", "top:86px;"); $("#search-input-row").attr("style", "margin-bottom:20px;"); $('#search-site').prop('checked', false); } } } else { console.log("Content type not found"); $("#search-content-row").hide(); $(".search-suggestions").attr("style", "top:86px;"); $("#search-input-row").attr("style", "margin-bottom:20px;"); $('#search-site').prop('checked', false); } $('#search_box_field').keypress(function(event) { if (event.keyCode === 13) { searchFor(this.value); } else{ if( this.value.length > 2){ $.get("/api/search/get-suggestions?terms=" + this.value, function(data, status){ $("#suggestions-list").empty(); $.each(data,function(i,item){ var listitem = document.createElement('li'); if(item.url == 'none'){ listitem.innerHTML = '<a href="#" onclick="searchFor(\'' + item.title +'\')">'+item.title+'</a>'; } else{ listitem.innerHTML = '<a href="'+item.url+'">'+item.title+'</a>'; } $("#suggestions-list").append(listitem); }); }); } } }); $('#searchModal').on('show.bs.modal', function () { if ($(window).width() > 820) { $(".top-menu-right").css("background-color", "#b2906d"); } }); $('#searchModal').on('hide.bs.modal', function () { if ($(window).width() > 820) { $(".top-menu-right").css("background-color", ""); } }); $.get("/api/linkbundles/suggested%20search", function(data){ $.each(data,function(i,item){ //var link = document.createElement('a',{href:item.Link}); //link.text = item.Title; var listitem = document.createElement('li'); listitem.innerHTML = '<a href="'+item.Link+'">'+item.Title+'</a>'; $("#suggestions-list").append(listitem); }); }); //$('body').click(function (event) //{ // if(!$(event.target).closest('.modal').length && !$(event.target).is('.modal')) { // $(".search_button").click(); // } //}); }); </script> <style> #search-text{ color:black; } .top_header .search-suggestions li a{ font-style: normal; font-weight: 600; font-size: 13px; color:#27293b; text-decoration: none; line-height: 1.14286; letter-spacing: .005em; display: inline-block; } .top_header .search-suggestions li a:hover{ color:#005f87; } .top_header .search-suggestions li.mayWeSuggest, .top_header .search-suggestions li.mayWeSuggest:hover{ color:#005f87; cursor:default; } .top-menu-right{ position:absolute; right:0px; padding:29px; width:140px; } .top-menu-search{ padding-right:70px; } #modal-search-button #search-text{ display:none; } @media only screen and (min-width:960px){ .search-row.container{ padding-left:70px; } .top-menu-right{ width:10%; } .search-modal-wrapper .modal{ right:-17px; } } .top_header .modal-dialog .search-row #modal-search-button{ background-image:none; padding-left:1rem; padding-right:1rem; background-color: rgb(240 240 233); width:auto; } #modal-search-button #search-text{ display:inherit; } } </style> <script> console.log('running resulttype stuff'); var App = App || {}; App.ResultTypes = []; function addRT(Name,DisplayName,Enabled,ArticleType){ var rt = {}; rt.Name = Name; rt.DisplayName = DisplayName; rt.Enabled = Enabled; rt.ArticleType = ArticleType; App.ResultTypes.push(rt); } </script> <script>addRT("News","News","True",JSON.parse('["News","Press Release"]'));</script> <script>addRT("Dispute Resolution","Dispute Resolution","False",JSON.parse('""'));</script> <script>addRT("Emerging Programs","Emerging Programs","False",JSON.parse('""'));</script> <script>addRT("Advertising","Advertising","False",JSON.parse('""'));</script> <script>addRT("Privacy","Privacy","False",JSON.parse('""'));</script> <script>addRT("Blog","Blog","True",JSON.parse('""'));</script> <script>addRT("Case Decisions","Case Decisions","True",JSON.parse('["Case","Closure","Decision","Formal Review"]'));</script> <script>addRT("News Room","News Room","False",JSON.parse('["Blog","Decision","Podcast","Press Release"]'));</script> <script>addRT("Event","Event","True",JSON.parse('""'));</script> <script>addRT("Podcast","Podcast","True",JSON.parse('["Podcast"]'));</script> <script>addRT("Report","Report","True",JSON.parse('""'));</script> <script>console.log(App.ResultTypes);</script> </nav> </div> <div class="top-menu-right"> <div class="top_menu_search" style="display:flex;"> <div style="width:40px;"> <button type="button" class="search_button" data-toggle="modal" data-target="#searchModal"> <span class="sr--only">Search</span> </button> </div> <div style="display:flex;"> <button class="menu_toggle js_menu_toggle"> <div class="menu_closed"> <span></span> <span></span> <span></span> </div> </button> </div> </div> </div> </div> </div> </header> <section id="Hero_C132_Col00" class="sf_colsIn bg_red" data-sf-element="Section" data-placeholder-label="Section content"><div id="Hero_C133_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"> </div> </section><section class="hero with_buttons"> <div id="Hero_C001_Col00" class="container sf_colsIn" data-sf-element="Hero content" data-placeholder-label="Hero content"><img class="hero_background" src="https://assets.bbbprograms.org/images/default-source/program-page-headers/programheader_arb_8-2020-jpg.jpg?sfvrsn=556971a0_5" title="Class Action Arbitration Program" alt="Class Action Arbitration Program" /> <div class="breadcrumbs_box"> <nav aria-label="Full path to the current page"> <ul class="breadcrumbs_list"> <li class="breadcrumb_item"><a href="/">Home </a></li> <li class="breadcrumb_item"><a href="/programs">Programs </a></li> <li class="breadcrumb_item"><a href="/programs/all-programs">All Programs </a></li> <li class="breadcrumb_item active" aria-current="page">Class Action Arbitration Program</li> </ul> </nav> </div> <div class="rich-text"> <h1 class="hero_header">Class Action<br>Arbitration Program</h1><div class="hero_content">We help businesses create dispute resolution programs arising from class action settlements that are customized to the unique eligibility, remedy, or regulatory requirements of the case. Our trusted and impartial processes have led to the efficient resolution of disputes arising from complex class action settlements for more than 30 years. </div><div class="hero_content"><a data-sf-ec-immutable="" href="https://auto.bbbnp.org/lemon-law-complaint-form/" target="_blank" rel="noreferrer noopener">Click here</a> to file a claim for one of our class action arbitration programs. More information about individual class action programs, including program rules, is below.</div> </div> </div> <div class="container"> <div class="hero_buttons_box"> <div id="Hero_C001_Col01" class="hb_area sf_colsIn" data-sf-element="Hero buttons left" data-placeholder-label="Hero buttons left"> </div> <div id="Hero_C001_Col02" class="hb_area sf_colsIn" data-sf-element="Hero buttons right" data-placeholder-label="Hero buttons right"> </div> </div> </div> </section> <div class="geometric right red_bg"></div><section id="MainContent_C093_Col00" class="sf_colsIn" data-sf-element="Section" data-placeholder-label="Section content"><section class="impact"> <div id="MainContent_C094_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"> <div class="rich-text"> <h2 class="section_header mb_50" style="text-align: center">How We Can Help</h2> </div> <div class="rich-text"> <p style="text-align: center">Tailored to address business needs and provide consumers with a high-touch support system, our class action programs can be tailored to the specific requirements of the class agreement. </p> <p style="text-align: left"> </p> <p style="text-align: left"> </p> </div><div id="MainContent_C095_Col00" class="cards_line sf_colsIn" data-sf-element="Cards place" data-placeholder-label="Cards place"> <div class="hat_item card"> <h4 class="hat_heading">Neutral Provider</h4> <span class="hat_text"> Our fair and impartial process helps businesses enhance consumer trust and maintain consumer relationships. </span> </div> <div class="hat_item card"> <h4 class="hat_heading">Mediation Services</h4> <span class="hat_text"> Our well-trained and dedicated dispute resolution staff facilitate mediation in a neutral and efficient manner. </span> </div> <div class="hat_item card"> <h4 class="hat_heading">Arbitration</h4> <span class="hat_text"> Our more than 700 skilled arbitrators are available to preside over a customized arbitration process based on the unique needs of the case. </span> </div> </div> </div> </section> </section><section id="MainContent_C040_Col00" class="sf_colsIn bg_dark" data-sf-element="Section" data-placeholder-label="Section content"><div id="MainContent_C041_Col00" class="sf_colsIn container container_space_vertical" data-sf-element="Container" data-placeholder-label="Container"> <div class="rich-text"> <h3 class="section_header" style="text-align: center">Open Class Action Arbitration Programs</h3> </div> <div class="rich-text"> <p style="text-align: center">Our current class action arbitration programs are listed below. To request arbitration and learn more about any of our open programs, click on the program's link below. BBB National Programs is a non-profit organization providing independent and impartial dispute resolution services to resolve disputes between a business and its customers.</p> </div><div id="MainContent_C102_Col00" class="cards_grid sf_colsIn" data-sf-element="Cards place" data-placeholder-label="Cards place"><div id="MainContent_C114_Col00" class="card sf_colsIn" data-sf-element="Card content" data-placeholder-label="Card content"> <div class="sa_card"> <h4>Hyundai</h4> <span class="sa_text"> </span> <a href="/programs/all-programs/class-action-arbitration-program/hyundai-dual-clutch-transmission-class-action" class="sa_link">Dual Clutch Class Action</a> </div> </div><div id="MainContent_C113_Col00" class="card sf_colsIn" data-sf-element="Card content" data-placeholder-label="Card content"> <div class="sa_card"> <h4>Hyundai</h4> <span class="sa_text"> </span> <a href="/programs/all-programs/class-action-arbitration-program/hyundai-18lnu-engine-settlement-class-action" class="sa_link">Elantra 1.8L Nu Engine Class Action</a> </div> </div><div id="MainContent_C127_Col00" class="card sf_colsIn" data-sf-element="Card content" data-placeholder-label="Card content"> <div class="sa_card"> <h4>Hyundai</h4> <span class="sa_text"> </span> <a href="/programs/all-programs/class-action-arbitration-program/hyundai-e2-class-action" class="sa_link">E2 Class Action</a> </div> </div><div id="MainContent_C105_Col00" class="card sf_colsIn" data-sf-element="Card content" data-placeholder-label="Card content"> <div class="sa_card"> <h4>Hyundai</h4> <span class="sa_text"> </span> <a href="/programs/all-programs/class-action-arbitration-program/hyundai-hecu-class-action" class="sa_link">HECU Class Action</a> </div> </div><div id="MainContent_C104_Col00" class="card sf_colsIn" data-sf-element="Card content" data-placeholder-label="Card content"> <div class="sa_card"> <h4>Hyundai</h4> <span class="sa_text"> </span> <a href="/programs/all-programs/class-action-arbitration-program/hyundai-engine-settlement-theta-class-action" class="sa_link">Theta Engine Class Action</a> </div> </div><div id="MainContent_C128_Col00" class="card sf_colsIn" data-sf-element="Card content" data-placeholder-label="Card content"> <div class="sa_card"> <h4>Hyundai</h4> <span class="sa_text"> </span> <a href="/programs/all-programs/class-action-arbitration-program/hyundai-smart-trunk-class-action" class="sa_link">Sonata Smart Trunk Class Action</a> </div> </div><div id="MainContent_C142_Col00" class="card sf_colsIn" data-sf-element="Card content" data-placeholder-label="Card content"> <div class="sa_card"> <h4>Kia</h4> <span class="sa_text"> </span> <a href="/programs/all-programs/class-action-arbitration-program/kia-e2-class-action" class="sa_link">E2 Class Action</a> </div> </div><div id="MainContent_C108_Col00" class="card sf_colsIn" data-sf-element="Card content" data-placeholder-label="Card content"> <div class="sa_card"> <h4>Kia</h4> <span class="sa_text"> </span> <a href="/programs/all-programs/class-action-arbitration-program/kia-hecu-class-action" class="sa_link">HECU Class Action</a> </div> </div><div id="MainContent_C120_Col00" class="card sf_colsIn" data-sf-element="Card content" data-placeholder-label="Card content"> <div class="sa_card"> <h4>Kia</h4> <span class="sa_text"> </span> <a href="/programs/all-programs/class-action-arbitration-program/kia-engine-settlement-theta-class-action" class="sa_link">Theta Engine Class Action</a> </div> </div><div id="MainContent_C110_Col00" class="card sf_colsIn" data-sf-element="Card content" data-placeholder-label="Card content"> <div class="sa_card"> <h4>Nissan: Juke, Altima, Sentra, Versa</h4> <span class="sa_text"> </span> <a href="/programs/all-programs/class-action-arbitration-program/nissan-cvt-class-action" class="sa_link">CVT Class Action</a> </div> </div><div id="MainContent_C126_Col00" class="card sf_colsIn" data-sf-element="Card content" data-placeholder-label="Card content"> <div class="sa_card"> <h4>Nissan/Infiniti: Pathfinder, Rouge, QX60</h4> <span class="sa_text"> </span> <a href="/programs/all-programs/class-action-arbitration-program/nissan-infiniti-cvt" class="sa_link">CVT Class Action</a> </div> </div><div id="MainContent_C125_Col00" class="card sf_colsIn" data-sf-element="Card content" data-placeholder-label="Card content"> <div class="sa_card"> <h4>Nissan: 2017-2018 Altima, 2018-2019 Sentra, Versa, and Versa Note</h4> <span class="sa_text"> </span> <a href="/programs/all-programs/class-action-arbitration-program/nissan-cvt_class-action" class="sa_link">CVT Class Action</a> </div> </div> <div class="card empty_place"></div> <div class="card empty_place"></div> </div> </div> <div class="rich-text"> <p> </p><p> </p> </div> </section><section class="contactus_form_section"> <div class="container"> <h2 class="section_header"><span class="underlined">Contact Us</span></h2> <div class="cfs_inner"> <div id="MainContent_C071_Col00" class="cfs_form_area sf_colsIn" data-sf-element="Form" data-placeholder-label="Form"> <div data-sf-role="form-container"> <input type="hidden" data-sf-role="form-id" value="4dc27414-0a79-4440-93a1-e16fcd7b2a70" name="FormId" /> <input type="hidden" data-sf-role="marketo-settings" value="{"syncFormFieldsToLeadFields":false,"doSpecificWebCalls":false}" name="MarketoSettings" /> <form action="/programs/all-programs/class-action-arbitration-program?sf_cntrl_id=ctl00%24MainContent%24C073" method="POST" name="defaultFormctl00$MainContent$C073" enctype="multipart/form-data" role="form"> <div class="sf-fieldWrp" data-sf-role="text-field-container"> <input data-sf-role="violation-restrictions" type="hidden" value='{"maxLength":"255", "minLength": "0"}' /> <input data-sf-role="violation-messages" type="hidden" value='{"maxLength":"First Name field must be less than 255 characters", "required": "First Name field input is required", "invalid": "Entry is not valid!", "regularExpression": "First Name field input is invalid"}' /> <label for='Textbox-1'>First Name</label> <input id='Textbox-1' data-sf-role="text-field-input" type="text" name="TextFieldController" placeholder="First Name*" value="" required="required" pattern=".{0,255}" /> <p data-sf-role="error-message" role="alert" aria-live="assertive"></p> </div> <div class="sf-fieldWrp" data-sf-role="text-field-container"> <input data-sf-role="violation-restrictions" type="hidden" value='{"maxLength":"255", "minLength": "0"}' /> <input data-sf-role="violation-messages" type="hidden" value='{"maxLength":"Last Name field must be less than 255 characters", "required": "Last Name field input is required", "invalid": "Entry is not valid!", "regularExpression": "Last Name field input is invalid"}' /> <label for='Textbox-2'>Last Name</label> <input id='Textbox-2' data-sf-role="text-field-input" type="text" name="TextFieldController_0" placeholder="Last Name*" value="" required="required" pattern=".{0,255}" /> <p data-sf-role="error-message" role="alert" aria-live="assertive"></p> </div> <div class="sf-fieldWrp" data-sf-role="email-text-field-container"> <input data-sf-role="violation-restrictions" type="hidden" value='{"maxLength":"255", "minLength": "0"}' /> <input data-sf-role="violation-messages" type="hidden" value='{"maxLength":"Email field must be less than 255 characters", "required": "Email address is required", "invalid": "Entry is not valid!", "regularExpression": "Email address is invalid"}' /> <label for='Email-1'>Email</label> <input id='Email-1' data-sf-role="email-text-field-input" type="email" name="EmailTextFieldController" placeholder="Email*" value="" required="required" pattern="^[a-zA-Z0-9.!#$%&'*\+\-/=?^_`{|}~]+@(?:[a-zA-Z0-9-]+\.)+[a-zA-Z]{2,63}$" /> <p data-sf-role="error-message" role="alert" aria-live="assertive"></p> </div> <div class="sf-fieldWrp" data-sf-role="text-field-container"> <input data-sf-role="violation-restrictions" type="hidden" value='{"maxLength":"255", "minLength": "0"}' /> <input data-sf-role="violation-messages" type="hidden" value='{"maxLength":"Organization field must be less than 255 characters", "required": "Organization field input is required", "invalid": "Entry is not valid!", "regularExpression": "Organization field input is invalid"}' /> <label for='Textbox-3'>Organization</label> <input id='Textbox-3' data-sf-role="text-field-input" type="text" name="TextFieldController_1" placeholder="Organization" value="" pattern=".{0,255}" /> <p data-sf-role="error-message" role="alert" aria-live="assertive"></p> </div> <div class="sf-fieldWrp" data-sf-role="paragraph-text-field-container"> <input type="hidden" data-sf-role="violation-messages" value='{"maxLength":"Leave Message field input is too long", "required": "Leave Message field input is required"}' /> <label for='Textarea-1'>Leave Message</label> <textarea id='Textarea-1' data-sf-role="paragraph-text-field-textarea" name="ParagraphTextFieldController" placeholder="Leave Message" ></textarea> <p data-sf-role="error-message" role="alert" aria-live="assertive"></p> </div> <div data-sf-role="recaptcha-field" data-sitekey="6Ld9svUUAAAAAK1JGeV48DXGwFHZ06fDzcVO5YO_" data-size="normal" data-type="image" data-theme="light"></div> <div class="rich-text"> <p style="text-align: right"><span class="help_text bronze_text">*Required fields</span></p> </div> <div class="submit_button_wrap sf-fieldWrp"> <button type="submit" >Submit</button> </div> </form> </div> </div> <div id="MainContent_C071_Col01" class="cfs_extras sf_colsIn" data-sf-element="Extra content" data-placeholder-label="Extra content"></div> </div> </div> </section> <div class="page-footer"> <footer class="social"> <div class="container"> <div class="social_inner"> <span class="follow">Follow us on social media</span> <nav class="social_nav"> <a href="https://www.facebook.com/BBB-National-Programs-266206120950/?ref=br_rs" target="_blank" class="social_nav_link facebook_link"> <span class="sr--only">Facebook</span> </a> <a href="https://twitter.com/BBB_NtlPrograms" target="_blank" class="social_nav_link twitter_link"> <span class="sr--only">Twitter</span> </a> <a href="https://www.youtube.com/channel/UCsR78pyCQkqAGrJS0hfu1eg" target="_blank" class="social_nav_link youtube_link"> <span class="sr--only">Youtube</span> </a> <a href="https://www.linkedin.com/company/bbb-national-programs" target="_blank" class="social_nav_link linkedin_link"> <span class="sr--only">Linkedin</span> </a> <a href="https://betterbusiness.blubrry.com/" target="_blank" class="social_nav_link podcasts_link"> <span class="sr--only">Podcasts</span> </a> </nav> </div> </div> </footer> <footer class="main_footer"> <div class="container"> <div class="footer_box"> <a href="/" class="footer_logo"> <span class="sr--only">Link to homepage</span> </a> <nav class="footer_nav"> <ul> <li> <a href="/about-us/board-of-directors" target="_self">Board of Directors</a> </li> <li> <a href="/about-us/BBB-National-Programs-Leadership" target="_self">Leadership</a> </li> <li> <a href="/podcasts" target="_blank">Podcasts</a> </li> <li> <a href="/OnlineArchive" target="_self">Online Archive</a> </li> <li> <a href="/privacy-policy" target="_self">Privacy Policy</a> </li> <li> <a href="/terms-of-use" target="_self">Terms of Use</a> </li> <li> <a href="/about-us/contact-us" target="_self">Contact Us</a> </li> </ul> </nav> </div> <span class="copyright"> 漏 2024, BBB National Programs, Inc. All Rights Reserved </span> </div> </footer> </div> </main> <script src="/ResourcePackages/Main/assets/dist/redesign.js?t=20200929" type="text/javascript"></script><script src="/Frontend-Assembly/Telerik.Sitefinity.Frontend.Forms/Mvc/Scripts/Form/form.all.min.js?package=Main&v=MTQuMS43ODAwLjA%3d" type="text/javascript"></script><script src="/Frontend-Assembly/Telerik.Sitefinity.Frontend.Forms/Mvc/Scripts/EmailTextField/email-text-field.js?package=Main&v=MTQuMS43ODAwLjA%3d" type="text/javascript"></script><script src="/Frontend-Assembly/BBBPrograms.Forms.ReCaptcha/Mvc/Scripts/Recaptcha/recaptcha.js?package=Main&v=MS4wLjAuMA%3d%3d" type="text/javascript"></script><script src="//www.google.com/recaptcha/api.js?onload=sf_captchaCallback&render=explicit" type="text/javascript"></script><link href="/ResourcePackages/Main/assets/dist/redesign.css?t=20200929" rel="stylesheet" type="text/css" /> </body> </html>

CINXE.COM

Class Action Arbitration Program