Global Privacy Division | BBB National Programs

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Division (GPD)</li> </ul> </nav> </div> <div class="rich-text"> <h1 class="hero_header">Global Privacy Division (GPD)</h1><div class="hero_content">BBB National Programs’ global privacy programs help to make privacy compliance achievable, no matter the size or location of your business.</div> </div> </div> </section> <div class="quick_actions g"> <div class="container"> <div class="qa_box"> <button class="qa_button btn_red btn_outlined qa_open js_qa_toggle"> Quick actions </button> <button class="qa_button qa_close js_qa_toggle"> <span class="sr--only">Close quick actions menu</span> </button> <nav class="qa_nav"> <a href="https://bbbprograms.org/programs/all-programs/GlobalPrivacyDivision/CrossBorderPrivacyRules" target="_self" class="qa_link qa_button btn_beige">CBPR CERTIFICATION</a> <a href="https://bbbprograms.org/programs/all-programs/dpf" target="_self" class="qa_link qa_button btn_beige">DPF Services</a> <a 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class="-align-center" width="100" alt=""> </div> <div class="rich-text">   </div> <div class="hat_item card"> <h4 class="hat_heading">Monitoring Services</h4> <span class="hat_text"> Ongoing, hands-on technical and administrative monitoring services </span> </div> <div class="rich-text">   </div> </div> <div id="Hero_C171_Col02" class="sf_colsIn col-lg-3" data-sf-element="Column 3" data-placeholder-label="Column 3"> <div class="rich-text"> <img src="https://assets.bbbprograms.org/images/default-source/misc-images/microsoftteams-image-(36).png?sfvrsn=e7dc9f79_1" style="display: block; margin-left: auto; margin-right: auto" class="-align-center" width="100" alt=""> </div> <div class="rich-text">   </div> <div class="hat_item card"> <h4 class="hat_heading">Consumer Complaints</h4> <span class="hat_text"> Accessible, transparent consumer conciliation & dispute resolution </span> </div> <div class="rich-text">   </div> </div> <div id="Hero_C171_Col03" class="sf_colsIn col-lg-3" data-sf-element="Column 4" data-placeholder-label="Column 4"> <div class="rich-text"> <img src="https://assets.bbbprograms.org/images/default-source/misc-images/microsoftteams-image-(37).png?sfvrsn=eefb174_1" style="display: block; margin-left: auto; margin-right: auto" class="-align-center" width="100" alt=""> </div> <div class="rich-text">   </div> <div class="hat_item card"> <h4 class="hat_heading">Expertise & Support</h4> <span class="hat_text"> One-on-one engagement for each step of your privacy journey </span> </div> <div class="rich-text">   </div> </div> </div> </div> <div class="rich-text"> <p> </p> <p> </p> </div><div class="row" data-sf-element="Row"> <div id="Hero_C172_Col00" class="sf_colsIn col-lg-2" data-placeholder-label="Column 1" data-sf-element="Column 1"> </div> <div id="Hero_C172_Col01" class="sf_colsIn col-lg-3" data-placeholder-label="Column 2" data-sf-element="Column 2"> </div> <div id="Hero_C172_Col02" class="sf_colsIn col-lg-2" data-placeholder-label="Column 3" data-sf-element="Column 3"> <a href="https://bbbprograms.org/programs/all-programs/GlobalPrivacyDivision#contactus" target="_self" class="styled_button btn_darkblue "> <span>Request a Consultation</span> </a> </div> <div id="Hero_C172_Col03" class="sf_colsIn col-lg-3" data-placeholder-label="Column 4" data-sf-element="Column 4"> </div> <div id="Hero_C172_Col04" class="sf_colsIn col-lg-2" data-placeholder-label="Column 5" data-sf-element="Column 5"> </div> </div> <div class="rich-text"> <p> </p> <p> </p> <p> </p> </div> </section><section id="Hero_C197_Col00" class="sf_colsIn bg_white" data-sf-element="Section" data-placeholder-label="Section content" element-id="4439"><div id="Hero_C198_Col00" class="sf_colsIn container container_space_vertical" data-sf-element="Container" data-placeholder-label="Container"> <div class="rich-text"> <h2 class="section_header mb_50" style="text-align: center">Our Programs </h2> <div> <p style="text-align: center">Our participants know they are receiving first-class services along with up-to-date guidance on global privacy compliance obligations and standards from our deep bench of privacy experts. </p> <p style="text-align: center"> </p> <p style="text-align: center"> </p> </div> </div><div id="Hero_C199_Col00" class="cards_line sf_colsIn" data-sf-element="Cards place" data-placeholder-label="Cards place"> <div class="sa_card"> <h4>Data Privacy Framework (DPF) Services</h4> <span class="sa_text"> The longest-running IRM in the U.S. helping companies meet Data Privacy Framework Program compliance obligations, including Swiss DPF and the UK Extension. </span> <a class="sa_link" href="https://bbbprograms.org/programs/all-programs/dpf" target="_blank" rel="noopener noreferrer">Learn More </a> </div> <div class="sa_card"> <h4>Global Cross Border Privacy Rules (CBPR) Program</h4> <span class="sa_text"> As an approved Accountability Agent, this certification seal helps data controllers demonstrate that they meet or exceed established international data privacy standards. Also supporting third-party vendor certifications. </span> <a class="sa_link" href="https://bbbprograms.org/programs/all-programs/GlobalPrivacyDivision/CrossBorderPrivacyRules" target="_blank" rel="noopener noreferrer">Learn More </a> </div> <div class="sa_card"> <h4>California Privacy Rights Act (CPRA) Compliance</h4> <span class="sa_text"> As an independent accountability partner for SafeGuard Privacy’s CPRA compliance self-assessment, we verify a company’s compliance with key provisions of the CPRA. </span> <a class="sa_link" href="https://bbbprograms.org/programs/all-programs/CPRA-Verification" target="_blank" rel="noopener noreferrer">Learn More </a> </div> <div class="sa_card"> <h4>CARU COPPA Safe Harbor Program</h4> <span class="sa_text"> The first FTC-approved COPPA Safe Harbor in the U.S., we ensure your products comply with the stringent requirements of the Children’s Online Privacy Protection Act (COPPA) and the FTC’s accompanying COPPA Rule. </span> <a class="sa_link" href="https://bbbprograms.org/programs/all-programs/children's-advertising-review-unit/COPPA-Safe-Harbor-Services" target="_blank" rel="noopener noreferrer">Learn More </a> </div> </div> </div> <div class="rich-text"> <p> </p><p> </p> </div><div class="row" data-sf-element="Row"> <div id="Hero_C200_Col00" class="sf_colsIn col-lg-2" data-placeholder-label="Column 1" data-sf-element="Column 1"> </div> <div id="Hero_C200_Col01" class="sf_colsIn col-lg-3" data-placeholder-label="Column 2" data-sf-element="Column 2"> </div> <div id="Hero_C200_Col02" class="sf_colsIn col-lg-2" data-placeholder-label="Column 3" data-sf-element="Column 3"> <a href="https://bbbprograms.org/programs/privacy/all-programs" target="_blank" class="styled_button btn_darkblue "> <span>See All Privacy Programs</span> </a> </div> <div id="Hero_C200_Col03" class="sf_colsIn col-lg-3" data-placeholder-label="Column 4" data-sf-element="Column 4"> </div> <div id="Hero_C200_Col04" class="sf_colsIn col-lg-2" data-placeholder-label="Column 5" data-sf-element="Column 5"> </div> </div> <div class="rich-text"> <p> </p><p> </p><p> </p> </div> </section><section id="Hero_C209_Col00" class="sf_colsIn bg_dark" data-sf-element="Section" data-placeholder-label="Section content" element-id="9"><section class="hero"> <div id="Hero_C210_Col00" class="container sf_colsIn" data-sf-element="Hero content" data-placeholder-label="Hero content"> <div class="rich-text"> <div class="hero_content wide" style="text-align: center; color: rgba(255, 255, 255, 1)"><em>Our programs act as a trusted one-stop-shop to help companies bridge gaps between international cross-border data flows and data privacy protection regimes. Strengthen your standards, save time and resources, and enhance consumer trust. </em></div> </div> </div> </section> </section> <div id="MainContent_C225_Col00" class="sf_colsIn container container_space_vertical_top" data-sf-element="Container" data-placeholder-label="Container"> <div class="rich-text"> <h2 class="section_header mb_50" style="text-align: center">Program Participants</h2> </div> </div> <section class="partners_slider"> <div class="container"> <div class="slider_wrap"> <h3 class="section_header"> A few of our <span class="underlined">National Partners</span> </h3> <div id="MainContent_C223_Col00" class="slider_box sf_colsIn" data-sf-element="Partner logos" data-placeholder-label="Partner logos"> <div class="slider_item"> <img width="201" height="136" src="https://assets.bbbprograms.org/images/default-source/logos/gpd/clevertap.jpg?sfvrsn=b4abe700_1" alt="Logo"/> </div> <div class="slider_item"> <img width="201" height="136" 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alt="Logo"/> </div> </div> <a href="/programs/all-programs/national-partner/national-partners-home" class="ps_link">Become a Partner</a> </div> </div> </section> <section id="MainContent_C028_Col00" class="sf_colsIn bg_beige" data-sf-element="Section" data-placeholder-label="Section content"><div id="MainContent_C029_Col00" class="sf_colsIn container container_space_vertical" data-sf-element="Container" data-placeholder-label="Container"> <div class="rich-text"> <h2 class="section_header mb_50" style="text-align: center">News & Blog</h2> </div><div id="MainContent_C031_Col00" class="max_4_cards pr_box nb_box sf_colsIn" data-sf-element="4 Blog or news cards" data-placeholder-label="4 Blog or news cards"> <div class="pr_card card_nb nb_news "> <span class="nb_type_tag">Podcast</span> <h4 class="pr_title"> Privacy Year In Review: Laws, the Impact, and the Elephant in the Room </h4> <div class="pr_intro"> <div>For the season finale of Privacy Abbreviated, host Dona Fraser is joined by friend Morgan Reed, President of The App Association to discuss a year in review of privacy. Dona and Morgan discuss it all, from major developments in regulatory and enforcement actions, the need for comprehensive U.S. privacy and understanding of global privacy laws, to children’s privacy and...</div> </div> <a href="https://bbbprograms.org/media-center/prd/priv-year-in-review" class="pr_link">Listen to the Podcast</a> </div> <div class="pr_card card_nb nb_news "> <span class="nb_type_tag">Podcast</span> <h4 class="pr_title"> Making Sense of AI Governance </h4> <div class="pr_intro"> <div>On this episode of Priv, Miles Light steps into the role of host for this conversation, joined by Brenda Leong, a partner at Luminos.Law to discuss the responsibilities and requirements of artificial intelligence (AI), in privacy and beyond. </div> </div> <a href="https://bbbprograms.org/media-center/prd/priv-ai-governance" class="pr_link">Listen to the Podcast</a> </div> <div class="pr_card card_nb reverse_colours"> <span class="nb_type_tag">Blog</span> <h4 class="pr_title"> Sharing Holiday Cheer (but Not a Child’s Personal Information) </h4> <div class="pr_intro"> Not surprisingly, cell phones, connected toys, and toys advertised on social media top wish lists of kids everywhere. To help ensure your holiday shopping experiences are as safe as possible, the team at CARU put together some holiday tips. </div> <a href="https://bbbprograms.org/media-center/bd/insights/2024/11/13/safe-children-holiday" class="pr_link">Read more</a> </div> <div class="pr_card card_nb reverse_colours"> <span class="nb_type_tag">Blog</span> <h4 class="pr_title"> Getting Political and Going Digital: Analyzing Political Digital Advertising Compliance </h4> <div class="pr_intro"> When it comes to political advertising, are consumers getting an appropriate level of disclosure and meaningful notice? Are consumers aware of their choices for opting out of viewing the ads? Are stakeholders in the political advertising space compliant? The Digital Advertising Accountability Program is analyzing this year's political advertising trends. </div> <a href="https://bbbprograms.org/media-center/bd/insights/2024/11/05/political-advertising-compliance" class="pr_link">Read more</a> </div> </div> </div> <div class="rich-text">   </div><div class="row" data-sf-element="Row"> <div id="MainContent_C215_Col00" class="sf_colsIn col-lg-2" data-placeholder-label="Column 1" data-sf-element="Column 1"> </div> <div id="MainContent_C215_Col01" class="sf_colsIn col-lg-3" data-placeholder-label="Column 2" data-sf-element="Column 2"> </div> <div id="MainContent_C215_Col02" class="sf_colsIn col-lg-2" data-placeholder-label="Column 3" data-sf-element="Column 3"> <a href="https://connect.bbbprograms.org/privacy-subscriptions" target="_blank" class="styled_button btn_darkblue "> <span>Subscribe for Privacy Updates</span> </a> </div> <div id="MainContent_C215_Col03" class="sf_colsIn col-lg-3" data-placeholder-label="Column 4" data-sf-element="Column 4"> </div> <div id="MainContent_C215_Col04" class="sf_colsIn col-lg-2" data-placeholder-label="Column 5" data-sf-element="Column 5"> </div> </div> <div class="rich-text">  <p> </p><p> </p> </div> </section><section id="MainContent_C145_Col00" class="sf_colsIn bg_white" data-sf-element="Section" data-placeholder-label="Section content"><div id="MainContent_C146_Col00" class="sf_colsIn container container_space_vertical" data-sf-element="Container" data-placeholder-label="Container"> <div class="rich-text"> <h2 class="section_header mb_50" style="text-align: center">Frequently Asked Questions</h2> </div><div class="faq_list_box"> <div id="MainContent_C147_Col00" class="faq_place sf_colsIn" data-sf-element="FAQ list" data-placeholder-label="FAQ list"> <div data-sf-role="lists"> <div class="sf-list sf-list--expandable clearfix"> <div class="sf-list-item"> <div class="one_item" > <a href="javascript:void(0)" data-sf-role="toggleLink" class="list_link" role="button" data-toggle="collapse" data-target="#5b3b9c10-2a48-427b-bbe8-846f41918217" aria-expanded="false" aria-controls="5b3b9c10-2a48-427b-bbe8-846f41918217"> What is the Global Privacy Division? </a> <div style="display:none;" class="sf-list-content collapse multi-collapse answer_text" id='5b3b9c10-2a48-427b-bbe8-846f41918217'> <div><p>BBB National Programs’ Global Privacy Division manages various certification and independent accountability mechanisms to support businesses looking to align with internationally recognized standards for cross-border privacy. Businesses that participate in our trusted Global Privacy Division programs know they are receiving first-class services along with up-to-date guidance on global privacy compliance obligations and standards from our deep bench of privacy experts. Learn more about the programs: </p></div><div><ul style="margin-left: 60px"><li data-leveltext="" data-font="Symbol" data-listid="11" data-aria-posinset="1" data-aria-level="1"><p><a href="/programs/all-programs/dpf" rel="noreferrer noopener" target="_blank">Data Privacy Framework Services</a> </p></li><li data-leveltext="" data-font="Symbol" data-listid="11" data-aria-posinset="2" data-aria-level="1"><p><a href="/programs/all-programs/GlobalPrivacyDivision/CrossBorderPrivacyRules" rel="noreferrer noopener" target="_blank">Cross Border Privacy Rules (CBPR) Program</a> </p></li><li data-leveltext="" data-font="Symbol" data-listid="11" data-aria-posinset="3" data-aria-level="1"><p><a href="/programs/all-programs/GlobalPrivacyDivision/PrivacyRecognitionForProcessors" rel="noreferrer noopener" target="_blank">Privacy Recognition for Processors (PRP) Program</a> </p></li><li data-leveltext="" data-font="Symbol" data-listid="11" data-aria-posinset="4" data-aria-level="1"><p><a href="/programs/all-programs/GlobalPrivacyDivision/VendorPrivacyProgram" rel="noreferrer noopener" target="_blank">Vendor Privacy Program (VPP)</a> </p></li></ul></div> </div> </div> <div class="one_item" > <a href="javascript:void(0)" data-sf-role="toggleLink" class="list_link" role="button" data-toggle="collapse" data-target="#27ed220b-87c7-468d-bdcf-56453d9836b4" aria-expanded="false" aria-controls="27ed220b-87c7-468d-bdcf-56453d9836b4"> What are the Cross-Border Privacy Rules (CBPR) and Privacy Recognition for Processors (PRP) certifications? </a> <div style="display:none;" class="sf-list-content collapse multi-collapse answer_text" id='27ed220b-87c7-468d-bdcf-56453d9836b4'> <div><p>To promote free trade throughout the Pacific Rim, several economies created a multilateral privacy framework to help facilitate the responsible cross-border transfer of personal information known as the <a href="/programs/all-programs/GlobalPrivacyDivision/CrossBorderPrivacyRules" rel="noreferrer noopener" target="_blank">Cross-Border Privacy Rules (CBPR)</a> and <a href="/programs/all-programs/GlobalPrivacyDivision/PrivacyRecognitionForProcessors" rel="noreferrer noopener" target="_blank">Privacy Recognition for Processors</a> (PRP) systems, which include a set of privacy best practices that represent a global baseline for data protection. </p></div><div><p>BBB National Programs is an approved Accountability Agent within the CBPR system, meaning that BBB National Programs is empowered to certify U.S. businesses and their global subsidiaries to the CBPR standard. That’s where our CBPR certification comes in. We provide a certification to businesses that can demonstrate compliance with the CPBR.  </p></div><div><p>The CBPR accountability system allows certified businesses to commit to an achievable compliance mechanism backed by their Accountability Agent and participating governments. This multi-layered accountability system ensures that enhanced privacy protections apply to personal information, even when it moves across borders.  </p></div><div><p>Similarly, Privacy Recognition for Processors (PRP) was created to serve as a certification for vendors that process personal data on behalf of other companies, consistent with the same security and accountability requirements under CBPR. </p></div><div><p>These systems are growing in relevance beyond the Asia Pacific region as more jurisdictions recognize that the baseline privacy standards included in these privacy certifications are compatible with their privacy and data protection laws. Because of this, many companies choose to certify their entire global operations to the CBPR standard.  </p></div> </div> </div> <div class="one_item" > <a href="javascript:void(0)" data-sf-role="toggleLink" class="list_link" role="button" data-toggle="collapse" data-target="#83af4d15-be2b-481a-83fa-2994d78a4e45" aria-expanded="false" aria-controls="83af4d15-be2b-481a-83fa-2994d78a4e45"> What is the Vendor Privacy Program? </a> <div style="display:none;" class="sf-list-content collapse multi-collapse answer_text" id='83af4d15-be2b-481a-83fa-2994d78a4e45'> <div><p>The <a href="/programs/all-programs/GlobalPrivacyDivision/VendorPrivacyProgram" rel="noreferrer noopener" target="_blank">Vendor Privacy Program (VPP)</a>, is designed to match the privacy and security standards of the BBB National Programs’ <a href="/programs/all-programs/GlobalPrivacyDivision/PrivacyRecognitionForProcessors" rel="noreferrer noopener" target="_blank">PRP certification,</a> mentioned above in FAQ 1. The only difference is that VPP businesses can be headquartered anywhere in the world, not just in the United States. This certification allows vendors around the world to demonstrate that they meet the requirements—and embrace similar layers of accountability—as vendors in the PRP system. </p></div><div><p><span style="background-color: rgba(0, 0, 0, 0); color: inherit; font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal">VPP allows participating businesses to demonstrate to current and potential customers and consumers implementation of an accountable privacy and security program based on internationally recognized standards. Vendors with a VPP certification confirm that they will meet the established data protection standards outlined in the </span><a href="https://assets.bbbprograms.org/docs/default-source/gdp-materials/programrequirements_vpp_1-25-2021f37b5ecf-8e8d-4d4d-b41f-551489c89a09.pdf?sfvrsn=6a75d0e5_15" style="font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal" rel="noreferrer noopener" target="_blank">Vendor Privacy Program Requirements,</a><span style="background-color: rgba(0, 0, 0, 0); color: inherit; font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal"> and are backed by BBB National Programs’ commitment to delivering independent accountability to privacy promises. </span></p></div> </div> </div> <div class="one_item" > <a href="javascript:void(0)" data-sf-role="toggleLink" class="list_link" role="button" data-toggle="collapse" data-target="#631e00d4-fd8c-4385-91d6-9492e478c99b" aria-expanded="false" aria-controls="631e00d4-fd8c-4385-91d6-9492e478c99b"> How can my business participate in CBPR? How can my business get certified? </a> <div style="display:none;" class="sf-list-content collapse multi-collapse answer_text" id='631e00d4-fd8c-4385-91d6-9492e478c99b'> <div><div><p><strong>STEP 1:</strong> Confirm your company is eligible. </p></div><div><ul style="margin-left: 60px"><li><a href="/programs/all-programs/GlobalPrivacyDivision/CrossBorderPrivacyRules" rel="noreferrer noopener" target="_blank">Review eligibility for CBPR</a> </li><li><a href="/programs/all-programs/GlobalPrivacyDivision/PrivacyRecognitionForProcessors" style="font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal" rel="noreferrer noopener" target="_blank">Review eligibility for PRP</a><span style="background-color: rgba(0, 0, 0, 0); color: inherit; font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal"> </span></li><li><span style="background-color: rgba(0, 0, 0, 0); color: inherit; font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal"></span><a href="/programs/all-programs/GlobalPrivacyDivision/VendorPrivacyProgram/ApplyVPP" rel="noreferrer noopener" style="font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal" target="_blank">Review eligibility for VPP</a><span style="background-color: rgba(0, 0, 0, 0); color: inherit; font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal"> </span></li></ul><p><span style="background-color: rgba(0, 0, 0, 0); color: inherit; font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal"> </span></p></div></div><div><div><p><strong style="background-color: rgba(0, 0, 0, 0); color: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal">STEP 2:</strong><span style="background-color: rgba(0, 0, 0, 0); color: inherit; font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal"> Submit the application form to BBB National Programs. </span></p></div><div><ul style="margin-left: 60px"><li><a href="/programs/all-programs/GlobalPrivacyDivision/CrossBorderPrivacyRules" rel="noreferrer noopener" target="_blank">Apply for CBPR</a> </li><li><a href="/programs/all-programs/GlobalPrivacyDivision/PrivacyRecognitionForProcessors" rel="noreferrer noopener" style="font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal" target="_blank">Apply for PRP</a><span style="background-color: rgba(0, 0, 0, 0); color: inherit; font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal"> </span></li><li><span style="background-color: rgba(0, 0, 0, 0); color: inherit; font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal"></span><a href="/programs/all-programs/GlobalPrivacyDivision/VendorPrivacyProgram/ApplyVPP" rel="noreferrer noopener" style="font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal" target="_blank">Apply for VPP</a><span style="background-color: rgba(0, 0, 0, 0); color: inherit; font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal"> </span></li></ul><p><span style="background-color: rgba(0, 0, 0, 0); color: inherit; font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal"> </span></p></div></div><div><div><p><strong style="background-color: rgba(0, 0, 0, 0); color: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal">STEP 3:</strong><span style="background-color: rgba(0, 0, 0, 0); color: inherit; font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal"> Review and refine relevant data privacy policies and practices with a BBB National Programs certification specialist to confirm that you meet Program Requirements. See </span> <a target="_blank" rel="noreferrer noopener" data-sf-ec-immutable="" style="font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal">“What should I expect when I apply for a certification?”</a></p><p><strong style="background-color: rgba(0, 0, 0, 0); color: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal"> </strong></p><p><strong style="background-color: rgba(0, 0, 0, 0); color: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal">STEP 4:</strong><span style="background-color: rgba(0, 0, 0, 0); color: inherit; font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal"> Receive your company’s customized Findings Report along with access to the BBB National Programs certification seal.</span></p></div></div> </div> </div> <div class="one_item" > <a href="javascript:void(0)" data-sf-role="toggleLink" class="list_link" role="button" data-toggle="collapse" data-target="#78de529e-abb7-4bc7-af2c-2889fceb365a" aria-expanded="false" aria-controls="78de529e-abb7-4bc7-af2c-2889fceb365a"> What should I expect when I apply for a CBPR or PRP certification? </a> <div style="display:none;" class="sf-list-content collapse multi-collapse answer_text" id='78de529e-abb7-4bc7-af2c-2889fceb365a'> <div><p>After you apply, the BBB National Programs team will contact you directly to process your application. BBB National Programs takes a hands-on approach to working with participating businesses to keep them informed about both the substantive privacy requirements of our programs, as well as the administrative requirements to achieve and maintain their certification. </p></div><div><div><p><span style="background-color: rgba(0, 0, 0, 0); color: inherit; font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal">After we have reviewed your account and processed your payment, you will be introduced to your certification specialist or “certifier.” This person will guide you through the certification process, working to compare your policies and procedures to the requirements of the privacy certification for which you have applied. Depending on the maturity of your program, this process can take as little as a few weeks. If gaps are identified, you will need to address those before gaining the certification. </span></p></div><div><p><span style="background-color: rgba(0, 0, 0, 0); color: inherit; font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal">Once approved: </span></p></div><div><ul style="margin-left: 60px"><li>You will receive a privacy seal and language to include in your privacy policy showcasing your certification. </li><li><span style="background-color: rgba(0, 0, 0, 0); color: inherit; font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal">As soon as the seal is added to your website, you will appear on the </span> <a href="http://cbprs.org/compliance-directory/cbpr-system/" target="_blank" rel="noreferrer noopener" data-sf-ec-immutable="" style="font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal">public list of certified companies</a><span style="background-color: rgba(0, 0, 0, 0); color: inherit; font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal">. </span></li><li><span style="background-color: rgba(0, 0, 0, 0); color: inherit; font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal"></span>You will receive a confidential Findings Report, showing the results of our privacy review and explaining how your policies and procedures meet or exceed global privacy standards.</li></ul><p> </p></div></div><div><div><p><span style="background-color: rgba(0, 0, 0, 0); color: inherit; font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal">Your participation in a BBB National Programs global privacy certification requires that you remain responsive to outreach from our privacy team. Our ongoing monitoring of your privacy policy and our consumer dispute resolution services mean that we may be in touch with urgent questions about your privacy practices that will require your full attention. Otherwise, you can expect to remain certified until it is time for your annual re-certification. At that time, you will go through a similar review process of your privacy practices, to ensure that they continue to exceed the high baseline standards. </span></p></div></div> </div> </div> </div> </div> </div> <div class="rich-text"> <p style="text-align: center"> </p><h4 style="text-align: center"><a target="_blank" href="/programs/all-programs/GlobalPrivacyDivision/gpd-frequently-asked-questions">Read All</a></h4> </div></div> </div> </div> <div class="rich-text"> <a data-sf-ec-immutable="" id="contactus"></a> </div> <div class="rich-text"> <p> </p><p> </p><p> </p> </div> </section><section id="MainContent_C152_Col00" class="sf_colsIn bg_beige" data-sf-element="Section" data-placeholder-label="Section content"><div id="MainContent_C153_Col00" class="sf_colsIn container container_space_vertical_top" data-sf-element="Container" data-placeholder-label="Container"> <div class="rich-text"> <h2 id="contact" class="section_header"><em>Contact Us</em></h2> </div>  <script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/v2.js"></script> <script> hbspt.forms.create({ region: "na1", portalId: "8712603", formId: "2bb8a4c5-79ef-4547-9a3c-f5ad0eaf0c79" }); </script> </div> <div class="rich-text"> <p> </p><p> </p><p> </p> </div> </section> <div class="page-footer"> <footer class="social"> <div class="container"> <div class="social_inner"> <span class="follow">Follow us on social media</span> <nav class="social_nav"> <a href="https://www.facebook.com/BBB-National-Programs-266206120950/?ref=br_rs" target="_blank" class="social_nav_link facebook_link"> <span class="sr--only">Facebook</span> </a> <a href="https://twitter.com/BBB_NtlPrograms" target="_blank" class="social_nav_link twitter_link"> <span class="sr--only">Twitter</span> </a> <a href="https://www.youtube.com/channel/UCsR78pyCQkqAGrJS0hfu1eg" target="_blank" class="social_nav_link youtube_link"> <span class="sr--only">Youtube</span> </a> <a href="https://www.linkedin.com/company/bbb-national-programs" target="_blank" class="social_nav_link linkedin_link"> <span class="sr--only">Linkedin</span> </a> <a href="https://betterbusiness.blubrry.com/" target="_blank" class="social_nav_link podcasts_link"> <span class="sr--only">Podcasts</span> </a> </nav> </div> </div> </footer> <footer class="main_footer"> <div class="container"> <div class="footer_box"> <a href="/" class="footer_logo"> <span class="sr--only">Link to homepage</span> </a> <nav class="footer_nav"> <ul> <li> <a href="/about-us/board-of-directors" target="_self">Board of Directors</a> </li> <li> <a href="/about-us/BBB-National-Programs-Leadership" target="_self">Leadership</a> </li> <li> <a href="/podcasts" target="_blank">Podcasts</a> </li> <li> <a href="/OnlineArchive" target="_self">Online Archive</a> </li> <li> <a href="/privacy-policy" target="_self">Privacy Policy</a> </li> <li> <a href="/terms-of-use" target="_self">Terms of Use</a> </li> <li> <a href="/about-us/contact-us" target="_self">Contact Us</a> </li> </ul> </nav> </div> <span class="copyright"> © 2024, BBB National Programs, Inc. 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