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class="col-12 w-100 ci-m01-stage"> <header class="page-header size-default bg-blue"> <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <picture> <source srcset="https://timcdnprd.azureedge.net/resource/image/355738/uncropped_hq/1920/0/6ff2363547a2573fc50915c66f458ca1/E7BFB7BDA28AE1729B05D7B112AC261F/timocom-bewertungsfunktion-header-xl.webp" media="(min-width: 1200px)"> <source srcset="https://timcdnprd.azureedge.net/resource/image/355738/uncropped_hq/1199/0/6faf5e51ead53f336ee90a46242bf143/165030B01149296FC75241AD3E4D69CE/timocom-bewertungsfunktion-header-xl.webp" media="(min-width: 992px)"> <source srcset="https://timcdnprd.azureedge.net/resource/image/355738/uncropped_hq/991/0/67c003fdadec6c39546645c18ccbc086/0146790CE366163375DAFEEA0227C208/timocom-bewertungsfunktion-header-xl.webp" media="(min-width: 768px)"> <source 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justify-content-center"> <div class="col-12 text-left text-white"> <h1 class="wordbreak "> Funkcija ocenjevanja – večja varnost pri izbiri prevozniških partnerjev </h1> </div> </div> </div> </div> </header> </div> </div> </div> </section> <section class="d-none d-md-block m-0 py-2 ci-breadcrumb bg-gray-200"> <div class="container"> <div class="row"> <div class="col-12"> <nav id="breadcrumb" aria-label="breadcrumb"> <small> <ul class="d-flex flex-col list-unstyled m-0 p-0" vocab="https://schema.org/" typeof="BreadcrumbList" aria-label="Breadcrumb navigation"> <li class="d-inline-block" property="itemListElement" typeof="ListItem"> <a property="item" typeof="WebPage" href="/"> <span property="name">Timocom Nemčija</span> </a> <meta property="position" content="1"> </li> <li class="d-inline-block"><span class="mx-1">/</span></li> <li class="d-inline-block" property="itemListElement" typeof="ListItem"> <a property="item" typeof="WebPage" href="/ocenjevanje"> <span property="name">Ocenjevanje</span> </a> <meta property="position" content="2"> </li> </ul> </small> </nav> </div> </div> </div> </section> <div class=""> <a name="ci-anchor-355810" id="ci-anchor-355810"></a> <section id="m14-image-video-355810" class="ci-module-wrapper py-5 ci-m14-image-video" > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-left ci-text-align-left"> <h2 class="wordbreak wordbreak"> Oddajte in prejmite ocene naročil </h2> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints- ci-numberedliststyle- ci-bulletpoints-color-default"> <p><br/><span>Zahvaljujoč funkciji ocenjevanja na</span><a title="Pregled" href="/storitve"><span> TIMOCOM trgu</span></a><span> lahko ocenite svoje izvajalce prevozov ali naročnike glede na njihove izvedene prevoze.</span> Tako lahko vi kot uporabnik sami spodbujate transparentnost v sistemu – naročilo za naročilom.</p> </div> </div> </div> <div class="row justify-content-center "> <div class="col-sm-12 col-md-10 col-lg-10 col-xl-8"> <div class="text-left"> </div> </div> </div> </div> </section><a name="ci-anchor-355748" id="ci-anchor-355748"></a> <section id="m02-2-column-container-355748" class="ci-module-wrapper ci-m02-two-column-container overflow-hidden" > <div class=""> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> </div> </div> <div class="row justify-content-center "> <div class="col-sm-12 col-md-12 col-lg-6 col-xl-6 bg-blue text-white text-left" > <div class="px-3 py-4 py-lg-5"> <div class="container"> <div class="row justify-content-center"> <div class="col-sm-12 col-md-10 col-lg-10 col-xl-10"> <h2 class="wordbreak wordbreak mb-2 h-sm-2"> Za vse, ki oddajajo tovor </h2> <div class="d-flex flex-column d-lg-block"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-white ci-numberedliststyle- ci-trimmed-paragraph"> <h5>Vaše prednosti:</h5><ul class="rte--list"><li><strong>Večja varnost:</strong> Pozitivne ocene komunikacije, ravnanja s tovorom ter pravočasnosti naklada in razklada vam zagotavljajo, da je vaš tovor v dobrih rokah.</li><li><strong>Prva izbira:</strong> S pozitivno oceno podjetja boste nastopili kot preferenčni naročnik med prevozniškimi podjetji.</li><li><strong>Prihranek časa:</strong> Na osnovi ocen drugih uporabnikov trga se boste še bolje in lažje odločili, kateri poslovni partner je pravi za vas.</li></ul> </div> </div> </div> </div> </div> </div> </div><div class="col-sm-12 col-md-12 col-lg-6 col-xl-6 bg-blue-40 text-dark text-left" > <div class="px-3 py-4 py-lg-5"> <div class="container"> <div class="row justify-content-center"> <div class="col-sm-12 col-md-10 col-lg-10 col-xl-10"> <h2 class="wordbreak wordbreak mb-2 h-sm-2"> Za vse, ki izvajajo prevoze </h2> <div class="d-flex flex-column d-lg-block"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph"> <h5>Vaše prednosti:</h5><ul class="rte--list"><li><strong>Večja varnost:</strong> Ocene pravočasnosti plačil, poštenosti in komunikacije vam bodo pomagale pri izbiri vaših poslovnih partnerjev.</li><li><strong>Povečajte vrednost blagovne znamke:</strong> Pozitivne ocene se odražajo v oceni vašega podjetja in s tem povečujejo vašo konkurenčno prednost.</li><li><strong>Učinkovitost:</strong> Zahvaljujoč transparentnim ocenam na TIMOCOM trgu boste na enem mestu našli reprezentativna mnenja o potencialnih poslovnih partnerjih.</li></ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section><a name="ci-anchor-355756" id="ci-anchor-355756"></a> <section id="m02-2-column-container-355756" class="ci-module-wrapper ci-m02-two-column-container pt-5 overflow-hidden" > <div class=""> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> <h2 class="wordbreak wordbreak"> Tako deluje </h2> </div> </div> <div class="row justify-content-center "> <div class="col-sm-12 col-md-12 col-lg-6 col-xl-6 text-left" > <div class="px-3 py-4 py-lg-5"> <div class="container"> <div class="row justify-content-center"> <div class="col-sm-12 col-md-10 col-lg-10 col-xl-10"> <h2 class="wordbreak wordbreak mb-2 h-sm-2"> Oddajte ocene za izvedena naročila prevozov </h2> <div class="d-flex flex-column d-lg-block"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints- ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default"> <p>Takoj po datumu razklada bodo vaši poslovni partnerji obveščeni o tem, da je mogoče vzajemno ocenjevanje po znanem principu petih zvezdic. Za boljšo preglednost je treba oceno podati prek <a title="Naročila prevozov | Digitalno pošiljanje in prejemanje" href="/storitve/narocila-prevozov" target="_self">aplikacije Naročila prevozov</a>. V podrobnostih naročila prevoza lahko podate oceno in si ogledate prejeto oceno.</p> </div> </div> </div> </div> </div> </div> </div><div class="col-sm-12 col-md-12 col-lg-6 col-xl-6 text-left" > <div class="px-3 py-4 py-lg-5"> <div class="container"> <div class="row justify-content-center"> <div class="col-sm-12 col-md-10 col-lg-10 col-xl-10"> <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <img src="https://timcdnprd.azureedge.net/resource/blob/355752/ebacc7ae33a02c8ef046682e9794a6b6/en-timocom-ratings-feature-screenshot-1-data.jpg" alt="Posnetek zaslona sistema pametne logistike za oceno naročila prevoza v borzi tovora podjetja TIMOCOM" title="Posnetek zaslona sistema pametne logistike za oceno naročila prevoza v borzi tovora podjetja TIMOCOM" class="ci-img-responsive img-thumbnail img-fluid" /> </div> </div> <div class="d-flex flex-column d-lg-block"> </div> </div> </div> </div> </div> </div> </div> </div> </section><a name="ci-anchor-355764" id="ci-anchor-355764"></a> <section id="m02-2-column-container-355764" class="ci-module-wrapper bg-gray-200 ci-m02-two-column-container overflow-hidden" > <div class=""> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> </div> </div> <div class="row justify-content-center "> <div class="col-sm-12 col-md-12 col-lg-6 col-xl-6 bg-gray-200 text-left" > <div class="px-3 py-4 py-lg-5"> <div class="container"> <div class="row justify-content-center"> <div class="col-sm-12 col-md-10 col-lg-10 col-xl-10"> <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <img src="https://timcdnprd.azureedge.net/resource/blob/355758/e4a4bb6854c6a0c6c21c04b49972de11/en-timocom-ratings-feature-screenshot-2-data.jpg" alt="Posnetek zaslona sistema pametne logistike za funkcijo ocenjevanja pri prevozniških partnerjih" title="Posnetek zaslona sistema pametne logistike za funkcijo ocenjevanja pri prevozniških partnerjih" class="ci-img-responsive img-thumbnail img-fluid" /> </div> </div> <div class="d-flex flex-column d-lg-block"> </div> </div> </div> </div> </div> </div><div class="col-sm-12 col-md-12 col-lg-6 col-xl-6 bg-gray-200 text-left" > <div class="px-3 py-4 py-lg-5"> <div class="container"> <div class="row justify-content-center"> <div class="col-sm-12 col-md-10 col-lg-10 col-xl-10"> <h2 class="wordbreak wordbreak mb-2 h-sm-2"> Ocenjevanje različnih kategorij </h2> <div class="d-flex flex-column d-lg-block"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-blue ci-numberedliststyle- ci-trimmed-paragraph"> <p><strong>Naročnik</strong> lahko oceni komunikacijo s pogodbenim partnerjem, pravočasnost naklada in razklada ter ravnanje s tovorom in dokumenti.</p><p><strong>Izvajalec prevoza</strong> poleg komunikacije ocenjuje tudi poštenost pogodbenih dogovorov in pravočasnost plačil.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section><a name="ci-anchor-355772" id="ci-anchor-355772"></a> <section id="m02-2-column-container-355772" class="ci-module-wrapper ci-m02-two-column-container overflow-hidden" > <div class=""> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> </div> </div> <div class="row justify-content-center "> <div class="col-sm-12 col-md-12 col-lg-6 col-xl-6 text-left" > <div class="px-3 py-4 py-lg-5"> <div class="container"> <div class="row justify-content-center"> <div class="col-sm-12 col-md-10 col-lg-10 col-xl-10"> <h2 class="wordbreak wordbreak mb-2 h-sm-2"> Skupna ocena podjetja in posamezne ocene v profilu podjetja </h2> <div class="d-flex flex-column d-lg-block"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints- ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default"> <p>V profilu podjetja je prikazana ocena podjetja, izračunana na podlagi ocen izvajalcev prevozov in naročnikov v zadnjih 12 mesecih. Poleg tega si je tukaj mogoče ogledati povprečno oceno posameznih kategorij. </p> </div> </div> </div> </div> </div> </div> </div><div class="col-sm-12 col-md-12 col-lg-6 col-xl-6 text-left" > <div class="px-3 py-4 py-lg-5"> <div class="container"> <div class="row justify-content-center"> <div class="col-sm-12 col-md-10 col-lg-10 col-xl-10"> <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <img src="https://timcdnprd.azureedge.net/resource/blob/355768/70754144b34052cf952db450d5eed22b/en-timocom-ratings-feature-screenshot-3-data.jpg" alt="Posnetek zaslona sistema pametne logistike za profil podjetja z ocenami" title="Posnetek zaslona sistema pametne logistike za profil podjetja z ocenami" class="ci-img-responsive img-thumbnail img-fluid" /> </div> </div> <div class="d-flex flex-column d-lg-block"> </div> </div> </div> </div> </div> </div> </div> </div> </section><a name="ci-anchor-355814" id="ci-anchor-355814"></a> <section id="m14-image-video-355814" class="ci-module-wrapper py-5 bg-white ci-m14-image-video" > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-left ci-text-align-left"> <h2 class="wordbreak wordbreak"> Zakaj je funkcija ocenjevanja tako pomembna: </h2> </div> </div> <div class="row justify-content-center "> <div class="col-sm-12 col-md-10 col-lg-10 col-xl-8"> <div class="text-left"> <div class="embed-responsive embed-responsive-16by9 mb-lg-0"> <iframe src="https://player.vimeo.com/video/662566153?h=e949bb68f3&badge=0&autopause=0&player_id=0&app_id=58479&?autoplay=0&mute=0&muted=0&loop=0&controls=1" class="border-0" frameid="video-frame-355812" allow="fullscreen; picture-in-picture" allowfullscreen="" width="100%" height="100%" frameborder="0"> </iframe> </div> </div> </div> </div> </div> </section><a name="ci-anchor-355806" id="ci-anchor-355806"></a> <section id="m09-cta-area-355806" class="ci-module-wrapper py-5 bg-cool-gray-120 text-white" > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-white ci-numberedliststyle-"> <h5>Imate vprašanja? Z veseljem vam bomo pomagali:</h5> </div> </div> </div> <div class="row justify-content-center text-center ci-text-align-center"> <div class="col-sm-12 col-md-10 col-lg-8 col-xl-8 mt-2"> <div class="m-n1 pt-3"> <address class="m-1 text-white lead"> <div class="mt-2"> <p class="m-0"> <i class="icon-solid-phone mr-1 icon-sm"></i> <a class="text-white text-decoration-underline pl-2 mb-0" href="tel:+49 211 88 26 88 26"> <span class="no-wrap">+49 211 88 26 88 26</span> </a> </p> <p class="m-0"> <i class="icon-solid-envelope mr-1 icon-sm"></i> <a class="text-white text-decoration-underline pl-2 mb-0 wordbreak" href="mailto:info.si@timocom.com"> <span>info.si@timocom.com</span> </a> </p> </div> </address> </div> </div> </div> </div> </section><a name="ci-anchor-355804" id="ci-anchor-355804"></a> <section id="m08-accordion-355804" class="ci-module-wrapper py-5" > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> <h2 class="wordbreak wordbreak"> POGOSTO ZASTAVLJENA VPRAŠANJA </h2> </div> </div> <div class="row justify-content-center "> <div class="col-sm-12 col-md-10 col-lg-10 col-xl-8 ci-m08-accordion"> <div itemscope itemtype="https://schema.org/FAQPage"> <div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-355804-1-355774" aria-expanded="true" aria-controls="item-355804-1-355774"> <div class="card-header color-blue w-100 text-left" itemprop="name"> Kako lahko moje podjetje prejme ocene? </div> </button> <div id="item-355804-1-355774" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default ci-ignore-color-scheme"> <p>Funkcija ocenjevanja podjetja TIMOCOM temelji na transakcijah, kar pomeni, da se podjetja ocenjujejo na podlagi opravljenih transakcij.</p><p>Izvajalec prevoza in naročnik se lahko vzajemno ocenita, če naročilo za prevoz, ki ga je sprejela ena od strani, obstaja v sistemu pametne logistike. Tako je zagotovljeno, da sta pogodbena partnerja naročilo dejansko izvedla med sabo.</p> </div> </div> </div> </div> <meta itemprop="position" content="1"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-355804-2-355788" aria-expanded="true" aria-controls="item-355804-2-355788"> <div class="card-header color-blue w-100 text-left" itemprop="name"> Katere kategorije je mogoče ocenjevati? </div> </button> <div id="item-355804-2-355788" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-default ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default ci-ignore-color-scheme"> <p>Če ocenjujete izvajalca, lahko ocenite naslednje kategorije:</p><ul class="rte--list"><li>komunikacija z disponenti</li><li>pravočasnost naklada in razklada</li><li>ravnanje z blagom</li><li>ravnanje z dokumenti</li></ul><p>Če ocenjujete naročnika, lahko ocenite naslednje kategorije:</p><ul class="rte--list"><li>komunikacija</li><li>pošteni pogodbeni dogovori</li><li>plačilo</li></ul><p>Vse kategorije enakovredno vplivajo na skupno oceno. Neocenjene podkategorije se ne upoštevajo pri izračunu.</p> </div> </div> </div> </div> <meta itemprop="position" content="2"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-355804-3-355790" aria-expanded="true" aria-controls="item-355804-3-355790"> <div class="card-header color-blue w-100 text-left" itemprop="name"> Ali lahko oddam komentarje k moji oceni (če ne, zakaj ne)? </div> </button> <div id="item-355804-3-355790" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default ci-ignore-color-scheme"> <p>Ne, komentarja k oceni ni mogoče oddati. Delitev na podkategorije omogoča diferencirano ocenjevanje, tako da komentarji niso potrebni. TIMOCOM komentarjev namreč ne more preveriti, zaradi česar obstaja nevarnost objavljanja žalitev ali neresničnih trditev, ki bi lahko v najslabšem primeru škodile ugledu podjetja.</p> </div> </div> </div> </div> <meta itemprop="position" content="3"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-355804-4-355792" aria-expanded="true" aria-controls="item-355804-4-355792"> <div class="card-header color-blue w-100 text-left" itemprop="name"> Zakaj se je mogoče ocenjevati samo prek naročila prevoza? </div> </button> <div id="item-355804-4-355792" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default ci-ignore-color-scheme"> <p>Tako se zagotovi, da sta pogodbena partnerja naročilo dejansko izvedla med sabo, s čimer se prepreči manipulacija rezultata ocene.</p> </div> </div> </div> </div> <meta itemprop="position" content="4"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-355804-5-355794" aria-expanded="true" aria-controls="item-355804-5-355794"> <div class="card-header color-blue w-100 text-left" itemprop="name"> Zaključil sem z naročilom prevoza. Kdaj lahko ocenim drugo podjetje? </div> </button> <div id="item-355804-5-355794" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default ci-ignore-color-scheme"> <p>Podjetje, s katerim ste sodelovali pri posameznem naročilu prevoza, je mogoče oceniti takoj, ko nastopi dogovorjeni datum razklada v skladu z naročilom.</p> </div> </div> </div> </div> <meta itemprop="position" content="5"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-355804-6-355796" aria-expanded="true" aria-controls="item-355804-6-355796"> <div class="card-header color-blue w-100 text-left" itemprop="name"> V preteklem letu sem zaključil X naročil prevozov. Ali jih lahko sedaj ocenim? </div> </button> <div id="item-355804-6-355796" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default ci-ignore-color-scheme"> <p>Ne. Oceniti je mogoče samo naročila prevozov, ki so bila zaključena po lansiranju funkcije ocenjevanja.</p> </div> </div> </div> </div> <meta itemprop="position" content="6"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-355804-7-355798" aria-expanded="true" aria-controls="item-355804-7-355798"> <div class="card-header color-blue w-100 text-left" itemprop="name"> Kako se izračuna ocena podjetja? Katere ocene se upoštevajo? Od kdaj naprej je ocena podjetja vidna? </div> </button> <div id="item-355804-7-355798" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default ci-ignore-color-scheme"> <p>Ocena podjetja se izračuna iz povprečja ocen, ki jih podjetje prejme kot izvajalec, ter ocen, ki jih podjetje prejme kot naročnik.</p><p>V oceno naročnika oz. izvajalca so vključene vse ocene transakcij (naročil prevozov) zadnjih 12 mesecev.</p> </div> </div> </div> </div> <meta itemprop="position" content="7"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-355804-8-355800" aria-expanded="true" aria-controls="item-355804-8-355800"> <div class="card-header color-blue w-100 text-left" itemprop="name"> Ali bom prejel samodejni opomnik za še odprte ocene? </div> </button> <div id="item-355804-8-355800" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default ci-ignore-color-scheme"> <p>Takoj, ko je mogoče podati oceno, boste o tem obveščeni prek zvončka v sistemu pametne logistike in prek e-poštnega sporočila, ki bo poslano kontaktni osebi, navedeni v naročilu. Če v naročilu ni navedene kontaktne osebe, bodo vsi uporabniki v podjetju prejeli obvestilo s prikazom zvončka in po e-pošti (pogoj: privolitev v nastavitvah). Enkratno bo poslan tudi opomnik po zgoraj navedeni poti.</p> </div> </div> </div> </div> <meta itemprop="position" content="8"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-355804-9-355802" aria-expanded="true" aria-controls="item-355804-9-355802"> <div class="card-header color-blue w-100 text-left" itemprop="name"> Kako lahko spremenim oddano oceno? </div> </button> <div id="item-355804-9-355802" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default ci-ignore-color-scheme"> <p>Oceno je mogoče spreminjati do poteka ocenjevalnega obdobja, v kolikor je bila ocena le shranjena in še ne dokončno oddana.</p> </div> </div> </div> </div> <meta itemprop="position" content="9"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-355804-10-355776" aria-expanded="true" aria-controls="item-355804-10-355776"> <div class="card-header color-blue w-100 text-left" itemprop="name"> S svojo oceno nisem zadovoljen. Kakšne možnosti imam sedaj? Kako lahko vplivam na oceno? </div> </button> <div id="item-355804-10-355776" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default ci-ignore-color-scheme"> <p>Obstaja možnost, da pri pogodbenem partnerju enkratno zaprosite za popravek. To vlogo za popravek lahko pošljete neposredno v sistemu pametne logistike prek podrobnega ogleda naročila prevoza (rubrika Ocena). Priporočamo, da osebno stopite v stik s pogodbenim partnerjem in mu neposredno pojasnite razloge za vaše povpraševanje.</p><p>Po objavi bo ocena neposredno vključena v oceno podjetja, četudi boste naknadno podali poziv za popravek in bo ta še odprta. Takoj po izvedenem popravku bo ocena podjetja izračunana ponovno.</p><p>Na poziv za popravek je treba odgovoriti v 7 dneh.</p> </div> </div> </div> </div> <meta itemprop="position" content="10"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-355804-11-355778" aria-expanded="true" aria-controls="item-355804-11-355778"> <div class="card-header color-blue w-100 text-left" itemprop="name"> Kje se lahko pritožim, če ocena ni primerna oz. če ni bil izveden popravek ocene? </div> </button> <div id="item-355804-11-355778" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default ci-ignore-color-scheme"> <p>TIMOCOM kot nevtralni ponudnik platforme ne more popravljati ali brisati ocen. V tem primeru se obrnite na svojega pogodbenega partnerja in izkoristite možnost za popravek, ki vam je na voljo za vsako oceno.</p> </div> </div> </div> </div> <meta itemprop="position" content="11"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-355804-12-355780" aria-expanded="true" aria-controls="item-355804-12-355780"> <div class="card-header color-blue w-100 text-left" itemprop="name"> Kje najdem podjetja, ki jih po zaključenem prevozu še nisem ocenil? </div> </button> <div id="item-355804-12-355780" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default ci-ignore-color-scheme"> <p>V pregledu naročil prevozov je mogoče s funkcijo filtriranja poiskati naročila, ki jih še niste ocenili.</p><p>Poleg tega je na začetni strani v rubriki Ocene prikazano število odprtih ocen. S klikom na njo boste preusmerjeni na naročila, ki jih še lahko ocenjujete.</p> </div> </div> </div> </div> <meta itemprop="position" content="12"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-355804-13-355782" aria-expanded="true" aria-controls="item-355804-13-355782"> <div class="card-header color-blue w-100 text-left" itemprop="name"> Kako TIMOCOM varuje svojo funkcijo ocenjevanja pred lažnimi ocenami? </div> </button> <div id="item-355804-13-355782" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default ci-ignore-color-scheme"> <p>Funkcija ocenjevanja podjetja TIMOCOM temelji na transakcijah. To pomeni, da se lahko vzajemno ocenjujejo samo podjetja, ki so dokazano medsebojno izvedla naročilo (prikazano med naročili prevozov v sistemu podjetja TIMOCOM).</p><p>To močno oteži manipulacijo ocen, saj se na primer konkurenčna podjetja brez ustrezne medsebojne transakcije ne morejo oceniti.</p> </div> </div> </div> </div> <meta itemprop="position" content="13"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-355804-14-355784" aria-expanded="true" aria-controls="item-355804-14-355784"> <div class="card-header color-blue w-100 text-left" itemprop="name"> Kaj se zgodi z mojo oceno podjetja, če prekinem pogodbo? Kaj se zgodi v primeru blokiranega dostopa? Kaj se zgodi pri strankah, ki se vračajo? </div> </button> <div id="item-355804-14-355784" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default ci-ignore-color-scheme"> <p>Če prekinete pogodbo, se ocena vašega podjetja odstrani. Četudi boste kasneje ponovno pridobili status stranke, ocene podjetja ni mogoče obnoviti.</p><p>Pri podjetjih z blokiranim dostopom se ocena podjetja ohrani in je po ponovnem odprtju spet vidna vsem strankam v sistemu pametne logistike.</p> </div> </div> </div> </div> <meta itemprop="position" content="14"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-355804-15-355786" aria-expanded="true" aria-controls="item-355804-15-355786"> <div class="card-header color-blue w-100 text-left" itemprop="name"> Moja pogodba s podjetjem TIMOCOM miruje. Ali obdržim ocene? (Če da, ali se ocena zaradi obdobja veljavnosti ocen spremeni?) </div> </button> <div id="item-355804-15-355786" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default ci-ignore-color-scheme"> <p>Pri mirovanju pogodbe (ne prekinitvi pogodbe) se vse ocene ohranijo. Vendar pa se pri vaši oceni podjetja upoštevajo samo ocene preteklih 12 mesecev, tako da ob ponovni aktivaciji pogodbe starejše ocene več ne bodo upoštevane, zaradi česar se lahko eventualno spremeni tudi vaša ocena podjetja.</p> </div> </div> </div> </div> <meta itemprop="position" content="15"> </div> </div> </div> </div> </div> </section><a name="ci-anchor-355824" id="ci-anchor-355824"></a> <section id="m18-icon-link-list-355824" class="ci-module-wrapper py-5 bg-white " > <div class="container"> <div class="row justify-content-center "> <div class="col-sm-12 col-md-10 col-lg-10 col-xl-8"> <div class="d-sm-block d-md-flex text-center justify-content-center flex-md-wrap flex-lg-nowrap mx-lg-n4"> <div class="p-4 py-md-0 flex-grow-1" > <a href="/podjetje/zgodbe-o-uspehu" data-cif-tracking="{"uniqueTargetId":"overlay_355818_352980"}" class="ci-link-whole-module" title="TIMOCOM zgodbe o uspehu | Zgodbe naših strank"> <div class="text-center img-fluide"> <p class="icon icon-xxl text-center 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