CINXE.COM
18F: Digital service delivery | 18F Blog
<!DOCTYPE html> <html lang="en-US"> <head> <!-- Basic Page Needs ================================================== --> <meta charset="utf-8" /> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <!-- Mobile Specific Metas ================================================== --> <meta name="HandheldFriendly" content="True" /> <meta name="MobileOptimized" content="320" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <!-- Title and meta description ================================================== --> <title>18F: Digital service delivery | 18F Blog</title> <meta property="og:title" content="18F: Digital service delivery | 18F Blog" /> <meta name="description" content="" /> <meta property="og:description" content="" /> <meta name="twitter:card" content="summary" /> <meta name="twitter:site" content="@18F" /> <meta name="twitter:title" content="18F Blog" /> <meta name="twitter:description" content="" /> <meta property="og:type" content="article" /> <link rel="canonical" href="/blog/" /> <meta property="og:url" content="/blog/" /> <script async="" src=/assets/js/uswds-init.js></script> <!-- Favicon ================================================== --> <link rel="icon" type="image/png" sizes="16x16" href="/img/favicons/favicon-16x16.png"> <link rel="icon" type="image/png" sizes="32x32" href="/img/favicons/favicon-32x32.png"> <link rel="icon" type="image/png" sizes="192x192" href="/img/favicons/favicon-192x192.png"> <link rel="icon" type="image/svg+xml" href="/img/favicons/favicon.svg"> <link rel="shortcut icon" type="image/x-icon" href="/favicon.ico" /> <link rel="apple-touch-icon" sizes="180x180" href="/img/favicons/favicon-180x180.png"> <!-- CSS ================================================== --> <link href="https://unpkg.com/prismjs@1.20.0/themes/prism.css" rel="stylesheet"> <link rel="preload" as="style" href="/assets/styles/styles-UKMOJPRN.css" /> <link rel="stylesheet" href="/assets/styles/styles-UKMOJPRN.css" type="text/css" /> </head> <body class=" "> <a class="usa-skipnav" href="#main-content">Skip to main content</a> <div class="page-landing-page layout-demo "> <a class="usa-skipnav" href="#main-content">Skip to main content</a> <div class="usa-banner"> <div class="usa-accordion"> <section id="gov-banner-header-section" aria-label="USA Gov banner section header" class="usa-banner__header" > <div class="usa-banner__inner"> <div class="grid-col-auto"> <img src="/img/us_flag_small-VKjpzbKpq_.png" class="usa-banner__header-flag" alt="U.S. flag" loading="lazy" decoding="async"> </div> <div class="grid-col-fill tablet:grid-col-auto"> <p class="usa-banner__header-text"> An official website of the United States government </p> <p class="usa-banner__header-action" aria-hidden="true"> Here’s how you know </p> </div> <button class="usa-accordion__button usa-banner__button" aria-expanded="false" aria-controls="gov-banner" type="button" > <span class="usa-banner__button-text">Here's how you know</span> </button> </div> </section> <div class="usa-banner__content usa-accordion__content" id="gov-banner"> <div class="grid-row grid-gap-lg"> <div class="usa-banner__guidance tablet:grid-col-6"> <div class="usa-media-block__body"> <p> <strong>The .gov means it’s official.</strong> <br /> Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site. </p> </div> </div> <div class="usa-banner__guidance tablet:grid-col-6"> <div class="usa-media-block__body"> <p> <strong>The site is secure.</strong> <br /> The <strong>https://</strong> ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. </p> </div> </div> </div> </div> </div> </div> <div class="usa-overlay"></div> </div> <header class="usa-header usa-header--basic usa-header--basic-megamenu" role="banner"> <div class="usa-nav-container"> <div class="usa-navbar"> <div class="usa-logo" id="header-logo"> <a href="/" title="Home"> <img src="/img/18f-logo-60i14872OF.svg" class="usa-logo-img" alt="18F home page" loading="lazy" decoding="async"> </a> </div> <button type="button" class="usa-menu-btn">Menu</button> </div> <nav class="usa-nav" aria-label="Menu navigation" > <button type="button" class="usa-nav__close"> <img src="/img/close-xPu02brD0d.svg" class="" alt="close" loading="lazy" decoding="async"> </button> <ul class="usa-nav__primary usa-accordion"> <li class="usa-nav__primary-item"> <a class="usa-nav__link " href="/our-work/" > <span>Our work</span> </a> </li> <li class="usa-nav__primary-item"> <a class="usa-nav__link " href="/work-with-us/" > <span>Work with us</span> </a> </li> <li class="usa-nav__primary-item"> <a class="usa-nav__link " href="/about/" > <span>About 18F</span> </a> </li> <li class="usa-nav__primary-item"> <a class="usa-nav__link " href="/guides/" > <span>Guides</span> </a> </li> <li class="usa-nav__primary-item"> <a class="usa-nav__link usa-current " href="/blog/" aria-current="page" > <span>Blog</span> </a> </li> <li class="usa-nav__primary-item"> <a class="usa-button an18f-button--dark margin-top-3 desktop:margin-top-0 desktop:margin-x-2 " href="/contact/" > <span>Contact</span> </a> </li> </ul> <a href="https://search.usa.gov/search?utf8=%E2%9C%93&affiliate=18F-site&query=&commit=" class="usa-button padding-x-2" > <img src="/img/search--white-ZVwKBtv5eC.svg" class="" alt="Search" loading="lazy" decoding="async"> </a> </nav> </div> </header> <main id="main-content"> <section class="usa-section section-padding-sm"> <div class="grid-container"> <h1>18F Blog</h1> <p class="font-sans-xl line-height-sans-3">Delivering civic technology</p> </div> </section> <section class="usa-section section-padding-top-0"> <div class="grid-container padding-top-0"> <hr class="hr-1-dark margin-y-0"> <div class="grid-row grid-gap"> <div class="tablet:grid-col-7 page-tag-results"> <div class="blog-content" itemprop="blogPosts" itemscope itemtype="http://schema.org/BlogPosting"> <ul class="usa-list usa-list--unstyled post-list"> <li class="border-bottom-1px border-base-lighter padding-y-6"> <h2> <a href="/2024/11/05/three-ways-to-write-fearless-spreadsheet-formulas/" class="post-link text-no-underline"> Three ways to write fearless spreadsheet formulas </a> </h2> <p> <span class="post-byline">By<span itemprop="author" itemscope itemtype="http://schema.org/Person"> <a href="/author/matt-cloyd/" itemprop="name">Matt Cloyd</a> </span> </span> on <span class="post-date">November 5, 2024</span> </p> <p>Spreadsheets are the world's most popular programming environment — and the most feared. But what if spreadsheet formulas were easy to read and change without fear? Learn how a few simple principles can make your spreadsheets a joy to work with. </p> <span class="post-tags display-flex flex-wrap" itemprop="keywords"> <a href="/tags/modern-practices/" class="usa-label post-tag"> modern practices </a> <a href="/tags/technical-guides/" class="usa-label post-tag"> technical guides </a> <a href="/tags/tutorial/" class="usa-label post-tag"> tutorial </a> <a href="/tags/spreadsheets/" class="usa-label post-tag"> spreadsheets </a> </span> </li> <li class="border-bottom-1px border-base-lighter padding-y-6"> <h2> <a href="/2024/10/21/18f-folks/" class="post-link text-no-underline"> 18F Folks: Adopting a new illustration library </a> </h2> <p> <span class="post-byline">By<span itemprop="author" itemscope itemtype="http://schema.org/Person"> <a href="/author/michelle-partogi/" itemprop="name">Michelle Partogi</a> </span> <span class="post-author-comma margin-left-neg-05">,</span><span itemprop="author" itemscope itemtype="http://schema.org/Person"> <a href="/author/austin-hernandez/" itemprop="name">Austin Hernandez</a> </span> </span> on <span class="post-date">October 21, 2024</span> </p> <p>we've adopted a new illustration style to capture a broad spectrum of human experiences</p> <span class="post-tags display-flex flex-wrap" itemprop="keywords"> </span> </li> <li class="border-bottom-1px border-base-lighter padding-y-6"> <h2> <a href="/2024/10/08/18f-year-of-launches/" class="post-link text-no-underline"> 18F’s year of launches </a> </h2> <p> <span class="post-byline">By<span itemprop="author" itemscope itemtype="http://schema.org/Person"> <a href="/author/18f/" itemprop="name">18F</a> </span> </span> on <span class="post-date">October 8, 2024</span> </p> <p>Over the past year, 18F has helped amazing partner agencies launch new software products to better serve their users. Here are six launches that 18F has supported this year.</p> <span class="post-tags display-flex flex-wrap" itemprop="keywords"> </span> </li> <li class="border-bottom-1px border-base-lighter padding-y-6"> <h2> <a href="/2024/09/12/derisking-guide-update/" class="post-link text-no-underline"> A revised and expanded guide for de-risking government technology projects </a> </h2> <p> <span class="post-byline">By<span itemprop="author" itemscope itemtype="http://schema.org/Person"> <a href="/author/amelia-wong/" itemprop="name">Amelia Wong</a> </span> </span> on <span class="post-date">September 12, 2024</span> </p> <p>New content on vendor management and a streamlined structure make one of 18F's most popular guides even more useful for government staff. </p> <span class="post-tags display-flex flex-wrap" itemprop="keywords"> <a href="/tags/best-practices/" class="usa-label post-tag"> best practices </a> <a href="/tags/how-we-work/" class="usa-label post-tag"> how we work </a> <a href="/tags/lessons-learned/" class="usa-label post-tag"> lessons learned </a> </span> </li> <li class="border-bottom-1px border-base-lighter padding-y-6"> <h2> <a href="/2024/08/20/andrew-hyder-award/" class="post-link text-no-underline"> Andrew Hyder Government Service Improvement Award recognizes commitment to serving the public </a> </h2> <p> <span class="post-byline">By<span itemprop="author" itemscope itemtype="http://schema.org/Person"> <a href="/author/amanda-costello/" itemprop="name">Amanda Costello</a> </span> </span> on <span class="post-date">August 20, 2024</span> </p> <p>TTS is proud to present the 2024 Andrew Hyder Government Service Improvement Award to Ryan Ahearn. </p> <span class="post-tags display-flex flex-wrap" itemprop="keywords"> <a href="/tags/public-service/" class="usa-label post-tag"> public service </a> </span> </li> </ul> </div> <section class="pagination grid-row flex-align-center flex-justify"> <div> <p></p> </div> <div> <p>Page 1 of 103</p> </div> <div class="display-flex flex-justify-end margin-right-neg-2px"> <a class="link-arrow-right" href="/blog/page/2/"> Next 5 posts <svg class="icon caret" xmlns="http://www.w3.org/2000/svg" width="444.819" height="444.819" viewBox="0 0 444.819 444.819" role="img" aria-hidden="true"> <title>Arrow right</title> <desc>Arrow pointing to the right</desc> <path fill="#046b99" d="M352.025 196.712L165.885 10.848C159.028 3.615 150.468 0 140.185 0s-18.84 3.62-25.696 10.848l-21.7 21.416c-7.045 7.043-10.567 15.604-10.567 25.692 0 9.897 3.52 18.56 10.566 25.98L231.544 222.41 92.785 361.168c-7.04 7.043-10.563 15.604-10.563 25.693 0 9.9 3.52 18.566 10.564 25.98l21.7 21.417c7.043 7.043 15.612 10.564 25.697 10.564 10.09 0 18.656-3.52 25.697-10.564L352.025 248.39c7.046-7.423 10.57-16.084 10.57-25.98.002-10.09-3.524-18.655-10.57-25.698z"/> </svg> </a> </div> </section> </div> <aside class="sidebar tablet:grid-offset-1 tablet:grid-col-4 padding-y-6"> <h2 class="font-sans-md text-bold border-top-05-primary-dark padding-y-2"> Browse by topic </h2> <ul class="usa-sidenav margin-bottom-6"> <li class="usa-sidenav__item"> <a href="/tags/acquisition-services/">Acquisition services</a> </li> <li class="usa-sidenav__item"> <a href="/tags/agile/">Agile</a> </li> <li class="usa-sidenav__item"> <a href="/tags/culture-change/">Culture change</a> </li> <li class="usa-sidenav__item"> <a href="/tags/how-we-work/">How we work</a> </li> <li class="usa-sidenav__item"> <a href="/tags/lessons-learned/">Lessons learned</a> </li> </ul> <div class="bg-primary-darker padding-3 text-white usa-dark-background radius-md"> <h2 class="font-sans-lg text-bold margin-bottom-2">Follow 18F</h2> <ul class="usa-list usa-list--unstyled"> <li class="margin-bottom-2"> <a href="https://github.com/18F" class="usa-link--alt usa-link--external" rel="noreferrer" > <img src="/img/github-lightest-dnvvdJeNxl.svg" class="maxw-3 margin-right-2 text-sub" alt="" loading="lazy" decoding="async">18F on GitHub </a> </li> <li class="margin-bottom-2"> <a href="https://twitter.com/18F" class="usa-link--alt usa-link--external" rel="noreferrer" > <img src="/img/twitter-lightest-MyHkS8cnLa.svg" class="maxw-3 margin-right-2 text-sub" alt="" loading="lazy" decoding="async">18F on Twitter </a> </li> <li class="margin-bottom-2"> <a href="https://www.linkedin.com/company/gsa18f" class="usa-link--alt usa-link--external" rel="noreferrer" > <img src="/img/linkedin-lightest-hDYpqtBBKD.svg" class="maxw-3 margin-right-2 text-sub" alt="" loading="lazy" decoding="async">18F on LinkedIn </a> </li> <li class="margin-bottom-2"> <a href="/feed.xml" class="usa-link--alt " > <img src="/img/rss-lightest-29xxdTjXfa.svg" class="maxw-3 margin-right-2 text-sub" alt="" loading="lazy" decoding="async">RSS feed </a> </li> </ul> </div> </aside> </div> </div> </section> </main> <footer> <div class="grid-container padding-y-6"> <hr class="hr-1-dark footer-hr-alignment"> <div class="grid-row grid-gap"> <div class="tablet:grid-col-3"> <img src="/img/18f-logo-60i14872OF.svg" class="maxw-5" alt="18F logo" loading="lazy" decoding="async"> <p> Work with us to plan successful projects, choose better vendors, build custom software, or learn how to work in new ways. </p> <a href="/contact/" class="usa-button an18f-button--dark" > Contact us </a> </div> <div class="tablet:grid-offset-1 tablet:grid-col-2"> <h2 class="font-heading-md text-medium margin-top-4 tablet:margin-top-0 margin-bottom-2 tablet:margin-bottom-4"> Pages </h2> <ul class="usa-list usa-list--unstyled font-sans-sm list-item-spacing-2"> <li><a href="/our-work/">Our work</a></li> <li><a href="/work-with-us/">Work with us</a></li> <li><a href="/about/">About 18F</a></li> <li><a href="/guides/">Guides</a></li> <li><a href="/blog/">Blog</a></li> <li><a href="/contact/">Contact</a></li> </ul> </div> <div class="tablet:grid-col-2"> <h2 class="font-heading-md text-medium margin-top-4 tablet:margin-top-0 margin-bottom-2 tablet:margin-bottom-4"> Policies </h2> <ul class="usa-list usa-list--unstyled font-sans-sm list-item-spacing-2"> <li><a href="/linking-policy/">Linking policy</a></li> <li><a href="/open-source-policy/">Open source policy</a></li> <li><a href="/vulnerability-disclosure-policy/">Vulnerability disclosure</a></li> <li><a href="/code-of-conduct/">Code of conduct</a></li> </ul> </div> <div class="tablet:grid-col-2"> <h2 class="font-heading-md text-medium margin-top-4 tablet:margin-top-0 margin-bottom-2 tablet:margin-bottom-4"> Contact </h2> <ul class="usa-list usa-list--unstyled font-sans-sm list-item-spacing-2"> <li> <a href="/contact/" > Get in touch </a> </li> <li> <a href="/about/#for-press" > Press </a> </li> <li> <a href="https://github.com/18F/18f.gsa.gov/issues/new/choose" class="usa-link--external" > Report a bug </a> </li> <li> <a href="/join/" > Join 18F </a> </li> </ul> </div> <div class="tablet:grid-col-2"> <h2 class="font-heading-md text-medium margin-top-4 tablet:margin-top-0 margin-bottom-2 tablet:margin-bottom-4"> Social </h2> <ul class="usa-list usa-list--unstyled font-sans-sm list-item-spacing-2"> <li class="display-flex flex-align-center"> <a href="https://github.com/18F" class="usa-link--external" rel="noreferrer" > <img src="/img/github-dark-2-w9jCrv94IZ.svg" class="maxw-205 margin-right-1 text-tbottom" alt="" loading="lazy" decoding="async">GitHub</a> </li> <li class="display-flex flex-align-center"> <a href="https://twitter.com/18F" class="usa-link--external" rel="noreferrer" > <img src="/img/twitter-dark-Pq04PjchNH.svg" class="maxw-205 margin-right-1 " alt="" loading="lazy" decoding="async">Twitter</a> </li> <li class="display-flex flex-align-center"> <a href="https://www.linkedin.com/company/gsa18f" class="usa-link--external" rel="noreferrer" > <img src="/img/linkedin-dark-ILbHB_Cgfp.svg" class="maxw-205 margin-right-1 " alt="" loading="lazy" decoding="async">LinkedIn</a> </li> </ul> </div> </div> </div> <div class="usa-identifier padding-top-2"> <section class="usa-identifier__section usa-identifier__section--masthead" aria-label="Agency identifier"> <div class="usa-identifier__container"> <div class="usa-identifier__logos"> <a href="https://www.gsa.gov/" class="usa-identifier__logo"> <img src="/img/gsa-logo-blue-YKGHyQURdg.svg" class="usa-identifier__logo-img" alt="gsa logo" loading="lazy" decoding="async"> </a> </div> <div class="usa-identifier__identity text-base-lightest"> <p class="usa-identifier__identity-domain">18f.gsa.gov</p> <p class="usa-identifier__identity-disclaimer text-base-lightest">An official website of the <a href="https://www.gsa.gov/about-us/organization/federal-acquisition-service/technology-transformation-services"> GSA’s Technology Transformation Services </a> </p> </div> </div> </section> <nav class="usa-identifier__section usa-identifier__section--required-links" aria-label="Important links"> <div class="usa-identifier__container"> <ul class="usa-identifier__required-links-list"> <li class="usa-identifier__required-links-item"> <a class="usa-identifier__required-link usa-link" href="https://www.gsa.gov/about" title="About GSA"> About GSA </a> </li> <li class="usa-identifier__required-links-item"> <a class="usa-identifier__required-link usa-link" href="https://www.gsa.gov/website-information/accessibility-aids" title="View accessibility statement"> Accessibility support </a> </li> <li class="usa-identifier__required-links-item"> <a class="usa-identifier__required-link usa-link" href="https://www.gsa.gov/reference/freedom-of-information-act-foia" title="Submit a Freedom of Information Act (FOIA) request"> FOIA requests </a> </li> <li class="usa-identifier__required-links-item"> <a class="usa-identifier__required-link usa-link" href="https://www.gsa.gov/reference/civil-rights-programs/the-no-fear-act" title="View No FEAR Act data"> No FEAR Act data </a> </li> <li class="usa-identifier__required-links-item"> <a class="usa-identifier__required-link usa-link" href="https://www.gsaig.gov/" title="Office of the Inspector General"> Office of the Inspector General </a> </li> <li class="usa-identifier__required-links-item"> <a class="usa-identifier__required-link usa-link" href="https://www.gsa.gov/reference/reports/budget-performance" title="View budget and performance reports"> Performance reports </a> </li> <li class="usa-identifier__required-links-item"> <a class="usa-identifier__required-link usa-link" href="https://www.gsa.gov/website-information/website-policies" title="Our privacy policy"> Privacy policy </a> </li> </ul> </div> </nav> <section class="usa-identifier__section usa-identifier__section--usagov" aria-label="U.S. government information and services"> <div class="usa-identifier__container"> <div class="usa-identifier__usagov-description text-base-lightest">Looking for U.S. government information and services?</div> <a href="https://www.usa.gov/" class="usa-link">Visit USA.gov</a> </div> </section> </div> </footer> <!-- Pull in USWDS and custom js --> <script async src="/assets/js/app-IYN3AA5J.js"></script> <!-- Digital Analytics Program roll-up, see https://analytics.usa.gov for data --> <script id="_fed_an_ua_tag" src="https://dap.digitalgov.gov/Universal-Federated-Analytics-Min.js?agency=GSA&subagency=TTS,18F"></script> <!-- Google Analytics --> <script async src="https://www.googletagmanager.com/gtag/js?id=G-HBYXWFP794"></script> <script> window.dataLayer = window.dataLayer || []; function gtag() { dataLayer.push(arguments); } gtag('js', new Date()); gtag('config', 'G-HBYXWFP794', { 'anonymize_ip': true }); </script> </body> </html>