Aide officielle GoTo Meeting - Assistance GoTo Meeting

<!DOCTYPE html> <html lang="fr"> <head> <meta charset="UTF-8"> <title>Aide officielle GoTo Meeting - Assistance GoTo Meeting</title> <link rel="canonical" href="https://support.goto.com/fr/meeting"> <meta name="description" content="L’assistance GoTo est là pour vous aider ! Parcourez des articles d’aide, des didacticiels vidéo, des guides de l’utilisateur et autres ressources pour en savoir plus sur l’utilisation de GoTo Meeting. " /> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta name="google-site-verification" content="qdVoG001pinniM-r4Oqd3g4wrZmTC1YqYfafUSNOjZE"> <meta name="robots" content="index, follow"> <meta name="product_id" content="gotomeeting"> <meta name="product_name" content="GoTo Meeting"> <meta property="og:title" content="Aide officielle GoTo Meeting"> <meta property="og:description" content="L’assistance GoTo est là pour vous aider ! 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Essayez une formulation différente ou demandez à un agent.", "sharing.title" : "Copiez cette réponse", "sharing.clipboard" : "Copier dans le presse-papier", "sharing.email" : "Partager par e-mail", "ok" : "d'accord", "cancel" : "Annuler", "cnf.initialText" : "Tapez votre question ici...", "search.clearSearchQuery" : "Effacer la requête de recherche", "feedback.missingOrIncorrectInfo" : "Le contenu est inexact ou manquant", "feedback.dismiss" : "Fermer la section des feedback", "feedback.incorrectSearchResult" : "N'a pas obtenu de résultats pertinents", "thumbs.dialogTitle" : "Quel est le problème avec cette réponse?", "ticket.chooseFile" : "Choisir le fichier...", "ticket.dismiss" : "Fermer la section des billets" }, boldStrings:{ "callMeTabTitle" : "M’appeler", "callSupportTabTitle" : "Appeler l’assistance", "callMeHeading" : "Veuillez fournir votre adresse e-mail, votre numéro de téléphone et quelques détails avant de cliquer sur M’appeler. Le prochain agent d’assistance disponible vous appellera.</P>", "callMeWaitTimePrefix" : "Le temps d’attente actuel pour recevoir un rappel est de:", "callMeWaitTimeLessThanHalfAMinute" : "Moins de 30 secondes", "callMeWaitTimeLessThanOneMinute" : "Moins de 1 minute", "callMeWaitTimeLessThanFiveMinutes" : "Moins de 5 minutes", "callMeWaitTimeLessThanTenMinutes" : "Moins de 10 minutes", "callMeWaitTimeMoreThanTenMinutes" : "plus long que d’habitude. Actuellement plus de 10 minutes", "w2c2cHeadinig" : "Aidez-nous à mieux vous servir en renseignant les informations complémentaires ci-dessous. ", "w2c2cSubHeadinig" : "Si vous choisissez de sauter cette étape, il nous faudra un peu plus de temps pour valider votre identité lorsque vous appellerez.", "formKeyName" : "Nom", "formKeyEmail" : "E-mail du compte", "formKeyPhone" : "Téléphone", "callMePhoneSelectOptions" : "-Veuillez sélectionner,+1-(États-Unis et Canada),+61-(Australie),+43-(Autriche),+375-(Bélarus),+32-(Belgique),+55-(Brésil),+359-(Bulgarie),+56-(Chili),+57-(Colombie),+420-(République tchèque),+45-(Danemark),+593-(Équateur),+358-(Finlande),+33-(France), +49-(Allemagne),+30-(Grèce),+502-(Guatemala),+852-(Hong Kong),+36-(Hongrie),+91-(Inde),+353-(Irlande),+972-(Israël),+39-(Italie),+81-(Japon),+965-(Koweït),+503-(Le Salvador),+371-(Lettonie),+352-(Luxembourg),+230-(Maurice),+373-(Moldavie), +52-(Mexique),+31-(Pays-Bas),+64-(Nouvelle-Zélande),+47-(Norvège),+507-(Panama),+51-(Pérou),+63-(Philippines),+48-(Pologne),+351-(Portugal),+40-(Roumanie),+7-(Russie),+250-(Rwanda),+966-(Arabie saoudite), +65-(Singapour),+381-(Serbie),+421-(Slovaquie),+27-(Afrique du Sud),+34-(Espagne),+46-(Suède),+41-(Suisse),+66-(Thaïlande),+90-(Turquie),+380-(Ukraine),+44-(Royaume-Uni),+84-(Vietnam)", "formKeySubject" : "Motif de l’appel", "callMeSubjectOptions" : "Veuillez sélectionner,Facturation,Ventes,Assistance", "formKeyQuestion" : "Description", "closeForm" : "Fermer", "callMeResponseHeading" : "Merci ! Nous vous appellerons au : ", "callMeResponseSubHeading" : "Nous ferons une tentative d’appel. Si vous manquez notre appel, veuillez envoyer à nouveau le formulaire « M’appeler » pour déclencher une nouvelle tentative.", "callMeResponseNote" : "Attention : Tous les appels sont enregistrés et surveillés à des fins d’assurance qualité.", "caseNumber" : "Numéro de dossier :", "w2c2cResponseHeading" : "Merci ! <b>Veuillez nous appeler </b>et nous fournir le numéro de dossier indiqué ci-dessous. <br>Veuillez noter que vous devez appeler pour soumettre la demande.", "w2c2cCountrySelect" : "Pays", "w2c2cTollFree" : "Numéro gratuit :", "w2c2cLongDistance" : "Numéro d’appel interurbain :", "formError" : "Veuillez saisir des données valables.", "tierSelectorHeading" : "Veuillez fournir votre nom et votre adresse e-mail", "errorPage" : "Une erreur est survenue lors du traitement de votre demande. Veuillez envoyer un nouveau formulaire.", "skipThisStepButton" : "Sauter cette étape", "getNumberButton" : "Obtenir le numéro", "createTicketInsteadButton" : "Contactez-nous par e-mail", "freeTierBillingFormTitle" : "Assistance facturation", "freeTierBillingFormHeader" : "<b>Nous sommes là pour vous aider à effectuer votre mise à niveau.</b> Si votre question ne concerne pas la facturation et que vous souhaitez obtenir une assistance technique, cliquez sur « Précédent » pour consulter vos choix. <br>Les questions liées à la facturation sont généralement traitées sous 24 heures.", "backButton" : "Précédent", "callMeNotAvailable" : "<b>Nous ne pouvons pas vous appeler pour le moment, veuillez utiliser le numéro de téléphone et le ticket ci-dessous pour contacter l’assistance. Nous sommes désolés pour le désagrément.</b>", "callMeGoodOptionLabel" : "Bonne option : ", "callMeBestOptionLabel" : "Meilleure option : ", "fallbackFormHeader" : "Nous ne pouvons pas vous appeler pour le moment, veuillez utiliser le formulaire web pour contacter l’assistance. Nous sommes désolés pour le désagrément.", "lastPassFreeWebformHeader" : "Contacter l’assistance", "lastPassFreeWebformUpgradeHeader" : "Mise à niveau pour une assistance personnelle", "lastPassFreeWebformUpgradeText" : "Pour une assistance personnelle fournie 24 x 7 par l’équipe LastPass, songez à évoluer vers Premium ou Families.", "lastPassFreeWebformUpgradeLink" : "https://www.lastpass.com/lp/premium-vs-families", "lastPassFreeWebformUpgradeLinkText" : "Explorer les options de mise à niveau", "lastPassFreeWebformBillingText" : "Vous rencontrez des problèmes de mise à niveau ou de renouvellement ? Nous sommes ravis de vous aider à résoudre tout problème de facturation qui affecte votre compte payant.", "lastPassFreeWebformBillingLinkText" : "Envoyer un dossier de facturation", "lastPassFreeWebformSupportCenterHeader" : "Centre d’assistance", "lastPassFreeWebformSupportCenterText" : "Trouvez des réponses dans notre vaste sélection d’articles et de ressources d’assistance. Le cas échéant, essayez de reformuler la question de façon plus générique.", "lastPassFreeWebformSupportCenterBackToSearch" : "Revenir à la recherche", "lastPassFreeWebformCommunityHeader" : "Communauté LastPass", "lastPassFreeWebformCommunityText" : "De nombreux problèmes peuvent être résolus en consultant les messages et en discutant dans notre Communauté LastPass, que nous modérons.", "lastPassFreeWebformCommunityJoinConversationLink" : "https://community.logmein.com/t5/LastPass/ct-p/LastPass", "lastPassFreeWebformCommunityJoinConversationLinkText" : "Rejoindre la conversation", "gotoResolveFreeWebformHeader" : "Contacter l’assistance", "gotoResolveFreeWebformUpgradeHeader" : "Mise à niveau pour une assistance personnelle", "gotoResolveFreeWebformUpgradeText" : "Pour bénéficier d’une assistance personnelle 24 heures sur 24 et 7 jours sur 7 de la part de l’équipe GoTo Resolve, songez à passer à la version Basic ou Standard.", "gotoResolveFreeWebformUpgradeLink" : "https://www.goto.com/it-management/pricing/resolve", "gotoResolveFreeWebformUpgradeLinkText" : "Explorer les options de mise à niveau", "gotoResolveFreeWebformSupportCenterHeader" : "Centre d’assistance", "gotoResolveFreeWebformSupportCenterText" : "Trouvez des réponses dans notre vaste sélection d’articles et de ressources d’assistance. Le cas échéant, essayez de reformuler la question de façon plus générique.", "gotoResolveFreeWebformSupportCenterBackToSearch" : "Revenir à la recherche", "gotoResolveFreeWebformCommunityHeader" : "Communauté GoTo Resolve", "gotoResolveFreeWebformCommunityText" : "De nombreux problèmes peuvent être résolus en consultant les messages et en discutant dans notre Communauté GoTo Resolve, que nous modérons.", "gotoResolveFreeWebformCommunityJoinConversationLink" : "https://community.logmein.com/t5/GoTo-Resolve/ct-p/GoTo_Resolve", "gotoResolveFreeWebformCommunityJoinConversationLinkText" : "Rejoindre la conversation", "callMePhoneOptionText" : "Assistance téléphonique", "callMeEmailOptionText" : "Assistance par e-mail (peut prendre jusqu’à 48 heures)", "callMeChatOptionText" : "Chat en direct (quand disponible)", "placeholderEmail" : "Adresse e-mail", "placeholderDescription" : "Ajoutez des détails supplémentaires (facultatif) ", "allFormsAttachmentsLabel" : "Ajoutez des pièces jointes (facultatif)", "contactUsFormAttachmentsButton" : "attacher", "intakeFormHeadingSub" : "Vous pouvez consulter le statut d’un dossier d’assistance existant par la page Mes dossiers. Vous n’avez pas de dossier ouvert ? Envoyez le formulaire ci-dessous.", "callMeFormHeading" : "Notre option M’appeler est la solution la plus rapide pour obtenir de l’aide de notre équipe d’assistance.", "callMeFormHeadingSub" : "Veuillez fournir votre adresse e-mail, votre numéro de téléphone et quelques détails avant de cliquer sur M’appeler. Le prochain agent d’assistance disponible vous appellera.", "callMeFormSubmitButton" : "M’appeler", "web2CallFormHeading" : "Aidez-nous à mieux vous aider en fournissant les informations ci-dessous !", "web2CallFormHeadingSub" : "Si vous choisissez de sauter cette étape, il nous faudra plus de temps pour vérifier votre identité lorsque vous appellerez.", "web2CallFormSupportMessaging" : "Nos agents peuvent vous aider en anglais, espagnol et portugais à toute heure. Si vous avez besoin d’assistance en français, italien ou allemand, nos agents sont disponibles de 8:30 UTC à 17:00 UTC (10:30 à 19:00 heure de Paris).", "web2CallFormIssueDetailsLabel" : "Détails du problème (facultatif)", "web2CallFormIssueDetailsPlaceholder" : "Ajoutez des détails", "web2CallFormSubmitButton" : "Obtenir le numéro", "web2CallFormSkipSubmitButton" : "Sauter cette étape", "web2CallFormWaitTimeErrorHeading" : "", "web2CallFormWaitTimeErrorHeadingSub" : "Veuillez remplir ce formulaire et nous vous fournirons le bon numéro de téléphone à composer.", "emailFormHeading" : "Merci !", "emailFormHeadingSub" : "Veuillez fournir quelques détails pour nous aider à mieux vous assister.", "emailFormPhoneNumberLabel" : "Ajoutez un numéro de téléphone", "emailFormPhoneNumberPlaceholder" : "Numéro de téléphone", "emailFormSelectLocationLabel" : "Sélectionnez votre emplacement", "emailFormSelectLocationDefaultOption" : "Autre", "emailFormLocationLabel" : "Saisissez votre emplacement", "emailFormLocationPlaceholder" : "Pays", "emailFormIssueDetailsLabel" : "Description du problème", "emailFormIssueDetailsPlaceholder" : "Ajoutez des détails", "emailFormSubmitButton" : "Contactez-nous par e-mail", "callMeFormResponseHeading" : "Merci ! Nous vous appellerons au : ", "callMeFormResponseHeadingSub" : "Nous tenterons de vous appeler une seule fois. Si vous manquez notre appel, veuillez envoyer à nouveau le formulaire « M’appeler » pour déclencher une nouvelle tentative.", "callMeFormResponseNote" : "Attention : Tous les appels sont enregistrés et surveillés à des fins d’assurance qualité.", "web2CallFormResponseHeading" : "Merci ! <strong>Veuillez nous appeler</strong> et nous fournir le numéro de dossier indiqué ci-dessous.", "web2CallFormResponseHeadingSub" : "Attention : Vous devez nous appeler pour soumettre la demande.", "web2CallFormResponseSelectCountryLabel" : "Pays", "web2CallFormResponseTollFree" : "Numéro gratuit :", "web2CallFormResponseLongDistance" : "Numéro interurbain : ", "emailFormResponseHeading" : "Merci !", "emailFormResponseHeadingSub" : "Votre envoi a été reçu.", "formValidationRequired" : "Champ obligatoire", "formValidationInvalidEmail" : "Format d’e-mail non valable", "formValidationInvalidPhoneNumber" : "Format de numéro de téléphone non valable", "formValidationInvalidAttachmentsQuantity" : "You can only attach up to %%attachments%% file per ticket", "formValidationInvalidAttachmentsSize" : "La taille totale des fichiers ne doit pas dépasser 20 Mo.", "formValidationInvalidAttachmentsAllowedTypes" : "Types autorisés: PDF, DOC, DOCX, XLS, XLSX, PPT, PPTX, CSV, TXT, PNG, JPEG, JPG, GIF, BMP, SVG, MP3, MP4, WAV, MOV, AVI, MKV, WEBM, FLV, QT, ZIP", "formValidationAttachmentsAccept" : "'.pdf','.doc','.docx','.xls','.xlsx','.ppt','.pptx','.csv','.txt','.png','.jpeg','.jpg','.gif','.bmp','.svg','.mp3','.wav','.mp4','.mov','.avi','.mkv','.webm','.flv','.qt','.zip'", "formValidationInvalidCallMeFormPhoneNumberLength" : "Invalid phone number length", "lastPassFreeWebformSupportCenterBackToSearchLink" : "https://support.lastpass.com/", "lastPassFreeWebformSupportCenterBackToSearchText" : "Revenir à la recherche", "gotoResolveFreeWebformSupportCenterBackToSearchLink" : "https://support.goto.com/resolve", "gotoResolveFreeWebformSupportCenterBackToSearchText" : "Revenir à la recherche", "defaultArticleMetadata" : "None", "alertPlaceholder" : "Notifications", "closeIconPlaceholder" : "Close this alert banner.", "alertHeading" : "Notifications", "alertCloseText" : "Fermer", "alertEmptyTitle" : "Pas de notifications", "alertEmptyDescription" : "Les nouvelles notifications s’afficheront ici", "intakeNextButton" : "Suivant", "supportOptionSelectionLabel" : "Choisissez votre méthode de contact", "allFormsAttachmentsButton" : "Ajouter une pièce jointe: (facultatif)", "contactUsLoadingText" : "Chargement", "callMeSubmitButton" : "Call me", "web2CallSubmitButton" : "Obtenir le numéro de téléphone", "emailContactSubmitButton" : "Email us", "contactUsSelectSubjectOptions" : "[{\"text\": \"Veuillez sélectionner\", \"value\": \"\"}, {\"text\": \"Facturation\", \"value\": \"Billing\"}, {\"text\": \"Assistance\", \"value\": \"Support\"}] ", "contactUsFormHeading" : "Nous vous donnerons des options de contact lorsque vous aurez fourni les quelques détails ci-dessous.", "contactUsFormSelectProductLabel" : "Sélectionnez le produit pour lequel vous avez besoin d'assistance", "contactUsFormSelectProductDefaultOption" : "Sélectionner le produit", "contactUsFormNameLabel" : "Nom du visiteur", "contactUsFormUserNamePlaceholder" : "Nom complet", "contactUsFormEmailAddressLabel" : "Adresse email", "contactUsFormEmailAddressPlaceholder" : "Ajoutez une adresse e-mail", "contactUsFormSelectPhoneNumberPrefixLabel" : "Numéro de téléphone", "contactUsFormPhoneNumberPlaceholder" : "(000) 000-0000", "contactUsFormSelectSubjectLabel" : "Sélectionnez la raison pour laquelle vous contactez l’assistance", "contactUsFormIssueDetailsLabel" : "Détails du problème", "contactUsFormIssueDetailsPlaceholder" : "Ajoutez des détails supplémentaires", "contactUsFormSubmitButton" : "Continuer", "contactUsNextButton" : "Suivant", "callMeOptionTitle" : "Call Me", "callSupportOptionTitle" : "Call Support", "emailSupportOptionTitle" : "Assistance par e-mail", "contactUsFormLoggedInHeading" : "Vous pouvez vérifier l'état d'une demande d'assistance existante pour le produit sélectionné sur la page <a>Mes demandes</a>. Vous n’avez pas de dossier ouvert ? Soumettez le formulaire ci-dessous.", "contactUsFormLoggedOutHeading" : "Si vous disposez d'un compte, vous pouvez vous connecter et vérifier l'état d'un ticket d'assistance existant sur la page <a>Mes dossiers</a>. Vous n’avez pas de dossier ouvert ? Soumettez le formulaire ci-dessous.", "contactUsFormSelectCustomerRoleLabel" : "Select your role", "formValidationInvalidLength" : "Invalid length", "customerRoleSelectOptions" : "[{\"text\": \"Sélectionnez votre rôle :\", \"value\": \"\"},{\"text\":\"Organisateur\", \"value\": \"Organizer\"},{\"text\": \"Participant\", \"value\": \"Attendee\"},{\"text\": \"Autre\", \"value\": \"Other\"}] ", "formValidationAttachments" : "1", "formValidationMiradoreAttachments" : "10", "customerRoleSelectOptionsGTC" : "[{\"text\": \"Sélectionnez\", \"value\": \"\"},{\"text\":\"Super Administrateur/Administrateur\", \"value\": \"Super admin/Admin\"},{\"text\": \"Partenaire\", \"value\": \"Partner\"},{\"text\": \"Utilisateur\", \"value\": \"User\"},{\"text\": \"Autre\", \"value\": \"Other\"}]", "contactUsFormSelectCustomerRoleGTCLabel" : "Select your role:", "contactUsFormSelectCustomerRoleGTCNotif" : "Most requests (troubleshooting, system changes, etc.) require admin permissions. Please ensure your admin is available for the call.", "contactUsFormSelectCustomerRoleGTCNotifCallMe" : "We recommend selecting \"Call Support\" so you and your admin can call together at your convenience.", "machineTranslationBanner" : "<div id=\"machine-translated-banner\">\r\n <div class=\"banner-container\">\r\n <div class=\"banner-icon\"> <img src=\"https://assets.cdngetgo.com/62/40/b1ee6cb34d45a7d9b89030812a9a/globe.svg\" alt=\"Icône Globe\" /> </div>\r\n <div class=\"banner-text\">\r\n <p> <b> <span>Cet article a été traduit automatiquement. Vous pouvez ouvrir la</span> <a href=\"linktoenglisharticle\" id=\"mt-english-article-link\" title=\"English version of the article here\"> version anglaise de l’article ici</a> </b> </p>\r\n <p><i>Veuillez nous aider à améliorer la traduction en répondant à l’étude ci-dessous.</i></p>\r\n </div>\r\n <div class=\"banner-chevron\" id=\"banner-show-legal\">\r\n <div id=\"chevron-arrow\" class=\"down\"> </div>\r\n </div>\r\n </div> <hr/> <div class=\"banner-legal\" id=\"banner-legal\">\r\n <p> <i> <a href=\"linktoLegal\" title=\"Click here for legal\" id=\"mt-banner-link-to-legal\">La version officielle de ce contenu est en anglais.</a> Une partie du contenu de la documentation GoTo a été traduit automatiquement pour en faciliter l’accès. GoTo n’a aucun contrôle sur le contenu traduit automatiquement, qui peut contenir des erreurs, des inexactitudes ou des termes inappropriés. Aucune garantie n’est émise, expresse ou implicite, quant à l’exactitude, la fiabilité, l’adéquation ou la justesse de toute traduction de l’original anglais vers toute autre langue, et GoTo ne peut pas être tenu responsable de tout dommage ou problème lié l’utilisation que vous faites de ce contenu traduit automatiquement ou de la confiance que vous pourriez accorder à ce contenu. </i> </p>\r\n </div>\r\n</div>", "machineTranslationBannerAlternate" : "", "machineTranslationLegalURL" : "https://www.goto.com/fr/company/legal", "callSupportWaitTimePrefix" : "Current wait time is: ", "contactUsSuggestedArticles" : "Articles suggérés", "contactUsSuggestedArticlesDescription" : "Les articles s’afficheront ici quand vous commencerez à taper dans le champ Détails du problème", "contactUsAIAnswer" : "Ask AI Assist", "contactUsAIAnswerModalAIResponse" : "AI Response:", "contactUsAIAnswerModalSuggestedArticles" : "Suggested Articles", "contactUsAIAnswerModalLike" : "Like", "contactUsAIAnswerModalDislike" : "Dislike", "contactUsAIAnswerModalRefresh" : "Refresh", "contactUsMyCasesTitle" : "Looks like you already have an open case!", "contactUsMyCasesGoTo" : "Go to the", "contactUsMyCases" : "My Cases", "contactUsMyCasesPageTo" : "page to", "contactUsMyCasesContactSupport" : "Contact support for an existing case", "contactUsMyCasesManageCases" : "Manage your cases", "contactUsMyCasesContinue" : "To continue creating a new case, close this window.", "contactUsMyCasesClose" : "Close", "contactUsMyCasesContactSupportNoAuth" : "Contact support", "contactUsMyCasesManageCasesNoAuth" : "Manage your case", "contactUsMyCasesGoToNoAuth" : "Sign in to the" }, cmsDictionary: {"jsStrings":{"urlna":"URL non disponible","phoneNumberNotAvailable":"Non disponible","departmentValuesInEnglish":"assistance à la facturation,assistance aux paiements","loggedInHeading":"Bonjour {name}, comment pouvons-nous vous aider ? 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How can we help you?", nanorepScripts:{ "nanorepFormSubmissionScript" : "/assets/scripts/care/stand-alone-scripts/nanorep-form-submission.js", "nanorepOnLoadScript" : "/assets/scripts/care/stand-alone-scripts/nanorep-onLoad-script.js" }, pageSupportedLanguages:"en,fr,de,it,pt,es", product:"meeting", productClass:"goto_meeting_v2", productId:"gotomeeting", productFullName:"GoTo Meeting", productSupportedLanguages:"en,fr,de,it,pt,es", recaptchaKey: "6Ld1RuIUAAAAAM2u6LHAAG29vsnyhPRwzsZ6Ofej", treeData: [], w2c2cEnabled: true }; </script> <div class="care-site-loader bg-loader"> <div class="care-spinner-wrapper"> <div class="care-spinner"></div> </div> </div> <script type="text/javascript">var utag_data = { "product" : "g2m", "site_product" : "g2m", "template" : "g2m-homepage", "content_type" : "homepage", "language" : "fr", "language_code" : "fr", "website_country" : "us", "country_code" : "us", "visitor_geoip_country_code" : "SG", "country_code_ip" : "SG", "visitor_browser_language" : "en", "system_date_gmt" : "Thu, 10 Apr 2025 06:57:08 GMT", "system_date_pst" : "Wed, 9 Apr 2025 23:57:08 PDT" } </script> <div class="care-content-wrapper is-hidden"> <div class="care-generic-banner info-banner hide" id="ie-end-support-banner"> <div class="banner-msg"> <span class="banner-icon info-banner-icon" title="Informative Icon " aria-hidden="true"></span> <p class="banner-error-msg">Les sites d’assistance LogMeIn ne prennent plus en charge le navigateur Internet Explorer (IE) de Microsoft. Veuillez utiliser un navigateur compatible pour que toutes les opérations fonctionnent comme prévu (Chrome / FireFox / Edge).</p> </div> <button type="button" aria-label="Fermer" class="banner-exit-icon"> <span class="togo-icon togo-icon-closes" title="Fermer" aria-hidden="true"></span> </button> </div> <div class="care-generic-banner info-banner hide" id="safari-end-support-banner"> <div class="banner-msg"> <span class="banner-icon info-banner-icon" title="Info icon." aria-hidden="true"></span> <p class="banner-error-msg">Le site d’assistance GoTo ne prend plus en charge Safari 15. Veuillez mettre à jour votre navigateur vers Safari 16 (ou plus récent) ou passer à un navigateur pris en charge tel que Google Chrome, Mozilla Firefox ou Microsoft Edge.</p> </div> <button type="button" aria-label="Close banner." class="banner-exit-icon"> <span class="togo-icon togo-icon-closes" title="Close banner." aria-hidden="true"></span> </button> </div> <div class="care-generic-banner marketing-banner hide" id=""> <div class="banner-msg"> <span class="banner-icon marketing-banner-icon" title="Info icon." aria-hidden="true"></span> <p class="banner-error-msg">Logiciel de réunion en ligne primé. <a href="https://link.goto.com/discover-meeting">Découvrez GoTo Meeting</a>.</p> </div> <button type="button" aria-label="Fermer" class="banner-exit-icon"> <span class="togo-icon togo-icon-closes" title="Fermer" aria-hidden="true"></span> </button> </div> <div class="hide" id="care-service-status-banner"> <span class="banner-icon" title="Service is Not Operational" 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> <div class="care-full-width-dropdown js-care-full-width-dropdown" aria-labelledby="product-selector-dropdown" > <span class="js-care-full-width-dropdown-close care-full-width-dropdown__close"></span> <section data-section="care-product-selector" class="goto-product-selector"> <div class="text-center header"> <h3 class="section-title">Explorer l’assistance par produit</h3> </div> <div class="prod-containers"> <div class="prod-column-list"> <div class="prod-column-inner"> <div class="prod-column"> <div class="product-list"> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotoconnect" data-modal="close"><a data-wa-link="" href="/fr/connect" title="GoTo Connect">GoTo Connect </a></h3> </div> <div class="product-description">Logiciel tout-en-un de téléphonie, de réunion et de messagerie</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotomeeting" data-modal="close"><a data-wa-link="" href="/fr/meeting" title="GoTo Meeting">GoTo Meeting </a></h3> </div> <div class="product-description">Logiciel de réunion vidéo et audio</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotowebinar" data-modal="close"><a data-wa-link="" href="/fr/webinar" title="GoTo Webinar">GoTo Webinar </a></h3> </div> <div class="product-description">Logiciel tout-en-un de webinaire et d’événements virtuels</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotomeeting" data-modal="close"><a data-wa-link="" href="https://support.goto.com/fr/meeting#GoToRoom~gotoroom_tab" title="GoTo Room">GoTo Room </a></h3> </div> <div class="product-description">Matériel de salle de réunion</div> </div> </div> </div> <div class="prod-column"> <div class="product-list"> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gototraining" data-modal="close"><a data-wa-link="" href="/fr/training" title="GoTo Training">GoTo Training </a></h3> </div> <div class="product-description">Logiciel de formation en ligne</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="openvoice" data-modal="close"><a data-wa-link="" href="/fr/openvoice" title="OpenVoice">OpenVoice </a></h3> </div> <div class="product-description">Logiciel de téléconférence audio</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="grasshopper" data-modal="close"><a data-wa-link="" href="https://support.grasshopper.com" title="Grasshopper">Grasshopper </a></h3> </div> <div class="product-description">Système téléphonique virtuel léger</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="joinme" data-modal="close"><a data-wa-link="" href="/fr/joinme" title="join.me">join.me </a></h3> </div> <div class="product-description">Logiciel de 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src="/assets/images/care/alert-icons/empty-notifications.svg" /> <p id="js-empty-first-line" class="first-line" ></p> <p id="js-empty-second-line" class="second-line" ></p> </div> <div class="js-care-alert care-alert info-alert " data-id="00000193-d04b-d2c6-abfb-fbdbb69f0000"> <img src="/assets/images/care/topnav/close.svg" class="js-alert-close care-alert__close" data-id="00000193-d04b-d2c6-abfb-fbdbb69f0000"> <div class="care-alert__title"> <img src="/assets/images/care/alert-icons/info-alert.svg"> <span>Essayez le portail Mes dossiers amélioré</span> </div> <div class="care-alert__content"> <p class="care-alert__text">Gérez facilement votre ticket, suivez son statut, contactez-nous depuis un dossier existant, et bien d’autres choses encore.</p> <div class="care-alert__links"> <div> <a data-wa-link="" href="https://link.goto.com/gtm-mycases-notification" title="Connectez-vous pour essayer" target="_blank">Connectez-vous pour essayer </a> <img src="/assets/images/care/alert-icons/arrow_right.svg"> </div> </div> </div> </div> <div class="care-alert__divider" data-id="00000193-d04b-d2c6-abfb-fbdbb69f0000" ></div> </div> </li> <li class="care-top-navigation__dropdown-menu-parent is-visible-non-authenticated is-visible-no-auth-configured has-flex-column"> <a class="js-care-top-navigation-language-dropdown-opener care-top-navigation__menu-link has-no-text" href="#language" title="Langue" data-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false" data-test="navbar-right-links2" data-wa-link="" > <img class="care-top-navigation__language-dropdown-icon" src="/assets/images/care/topnav/icon-globe-outlined.svg" alt="Language selector icon" /> <img class="care-top-navigation__language-dropdown-icon has-open-state" src="/assets/images/care/topnav/icon-globe-filled.svg" alt="Language selector icon" /> <span class="js-dropdown-opener-text"></span> </a> <ul class="care-top-navigation__language-dropdown care-top-navigation__dropdown-menu" role="menu" aria-labelledby="js-care-top-navigation-language-dropdown" > <li role="menuitem"><a data-wa-link="" href="en" class="js-care-top-navigation-language js-care-top-navigation-language-en care-top-navigation__menu-link" data-test="navbar-language-en" title="English">English </a></li> <li role="menuitem"><a data-wa-link="" href="fr" class="js-care-top-navigation-language js-care-top-navigation-language-fr care-top-navigation__menu-link" data-test="navbar-language-fr" title="français">français </a></li> <li role="menuitem"><a data-wa-link="" href="it" class="js-care-top-navigation-language js-care-top-navigation-language-it care-top-navigation__menu-link" data-test="navbar-language-it" title="italiano">italiano </a></li> <li role="menuitem"><a data-wa-link="" href="de" class="js-care-top-navigation-language js-care-top-navigation-language-de care-top-navigation__menu-link" data-test="navbar-language-de" title="Deutsch">Deutsch </a></li> <li role="menuitem"><a data-wa-link="" href="es" class="js-care-top-navigation-language js-care-top-navigation-language-es care-top-navigation__menu-link" data-test="navbar-language-es" title="español">español </a></li> <li role="menuitem"><a data-wa-link="" href="pt" class="js-care-top-navigation-language js-care-top-navigation-language-pt care-top-navigation__menu-link" data-test="navbar-language-pt" title="português">português </a></li> <li role="menuitem"><a data-wa-link="" href="nl" class="js-care-top-navigation-language js-care-top-navigation-language-nl care-top-navigation__menu-link" data-test="navbar-language-nl" title="Nederlands">Nederlands </a></li> </ul> </li> <li class="hidden-xs hidden-sm hidden-md" id="js-care-top-navigation-contact-us-button" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/gtm-contact" title="Contacter l’assistance" class="care-top-navigation__nav-link care-top-navigation__menu-link">Contacter l’assistance </a> </li> <li class="hidden-xs hidden-sm hidden-md service-status-link-li" role="menuitem" > <a class="care-top-navigation__nav-link care-top-navigation__service-status service-status-link" target="_blank" data-wa-link="" href="https://status.goto.com" title="État du service" > État du service <span class="icon-placeholder" title="" data-plannedoutagetext="" data-outagetext="" ></span> </a> </li> <li class="care-top-navigation__dropdown-menu-parent"> <a id="js-care-top-navigation-user-dropdown-opener" class="js-care-top-navigation-user-avatar care-top-navigation__user-avatar" href="#" title="Ouvrir une session" data-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false" data-test="navbar-topright-links1" data-wa-link="" > <img id="js-desktop-avatar" class="dropdown-avatar hidden-xs hidden-sm hidden-md" src="/assets/images/care/topnav/default-user-avatar.jpg" alt="User Avatar" /> <img id="js-mobile-avatar" class="dropdown-avatar hidden-lg" src="/assets/images/care/topnav/icon-hamburger.svg" alt="User Avatar" /> </a> <ul id="js-care-top-navigation-user-dropdown" class="care-top-navigation__user-menu care-top-navigation__dropdown-menu" role="menu" aria-labelledby="js-care-top-navigation-user-avatar" > <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated is-visible-no-auth-configured"> <div class="care-top-navigation__mobile-header"> <a class="care-top-navigation__logo" href="https://support.goto.com/fr/" title="Support" data-wa-link="" > <img src="https://assets.cdngetgo.com/33/bf/fd5cee6e43df92618e9683d9056c/goto-logo-black-yellow-h24px.svg" alt /> <span>Support</span> </a> <button id="js-care-top-navigation-mobile-close" type="button" > <i class="icon icon-close"></i> </button> </div> </li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated is-visible-no-auth-configured care-top-navigation__divider"></li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated is-visible-no-auth-configured" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/gtm-contact" title="Contacter l’assistance" class="care-top-navigation__nav-link care-top-navigation__menu-link">Contacter l’assistance </a> </li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated is-visible-no-auth-configured"> <a class="care-top-navigation__nav-link care-top-navigation__menu-link" href="https://support.goto.com/" title="Browse Products" data-wa-link="" > Browse Products </a> </li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated" role="menuitem" > <a class="care-top-navigation__nav-link care-top-navigation__service-status service-status-link is-dropdown" target="_blank" data-wa-link="" href="https://status.goto.com" title="État du service" > État du service <span class="icon-placeholder" title="" data-plannedoutagetext="" data-outagetext="" ></span> </a> </li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated is-visible-no-auth-configured" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/gtm-community-top-nav" title="Communauté" class="care-top-navigation__nav-link" target="_blank">Communauté </a> </li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated is-visible-no-auth-configured" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/EmbGtmSupTopNav" title="Formations" class="care-top-navigation__nav-link" target="_blank">Formations </a> </li> <li class="is-visible-non-authenticated" role="menuitem" > <a id="js-care-top-navigation-sign-in" class="care-top-navigation__menu-link" href="#" title="Ouvrir une session" data-wa-link="" > Ouvrir une session </a> </li> <li class="hidden-lg care-top-navigation__divider"></li> <li class="hidden-lg"> <div class="js-care-top-navigation-user-avatar care-top-navigation__user-avatar care-top-navigation__user-avatar--mobile care-top-navigation__menu-link" title="Ouvrir une session" > <img id="js-dropdown-user-avatar" src="/assets/images/care/topnav/default-user-avatar.jpg" alt="User Avatar" /> <span></span> </div> </li> <li role="menuitem"> <a class="care-top-navigation__menu-link" href="https://link.goto.com/help-myaccount" title="Mon compte" data-wa-link="" > <i class="icon icon-person-outline"></i> <span>Mon compte</span> </a> </li> <li role="menuitem"> <a class="care-top-navigation__menu-link" href="https://link.goto.com/personal_info" title="Informations personnelles " data-wa-link="" > <i class="icon icon-account-box"></i> <span>Informations personnelles </span> </a> </li> <li role="menuitem"> <a class="care-top-navigation__menu-link" href="https://link.goto.com/sign_in_security" title="Connexion et sécurité" data-wa-link="" > <i class="icon icon-lock"></i> <span>Connexion et sécurité</span> </a> </li> <li role="menuitem"> <a class="care-top-navigation__menu-link" href="https://link.goto.com/gtm-mycases-profile" target="_blank" title="Mes dossiers" aria-label="Mes dossiers" data-wa-link="" > <i class="icon icon-question-answer"></i> <span>Mes dossiers</span> </a> </li> <li id="js-care-top-navigation-products-divider" class="care-top-navigation__divider" role="separator" ></li> <li class="is-hidden" role="menuitem" > <a id="js-care-top-navigation-account-admin" class="care-top-navigation__menu-link" href="https://link.goto.com/myaccount-ext-admin" title="Centre d'administration" data-wa-link="" > <i class="icon icon-people-alt"></i> <span>Centre d'administration</span> </a> </li> <li class="is-hidden" role="menuitem" > <a id="js-care-top-navigation-billing-admin" class="care-top-navigation__menu-link" href="" title="Centre de facturation" data-wa-link="" > <i class="icon icon-cash-multiple"></i> <span>Centre de facturation</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/myaccount-g2c" class="js-care-top-navigation-product-link care-top-navigation__menu-link jive gotoconnect goto_connect_v2" id="prod-connect" target="_blank" title="Mon GoTo Connect"><i class="care-top-navigation__product-logo goto_connect_v2"></i><span>Mon GoTo Connect</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-g2m" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2m goto_meeting_v2" id="prod-meeting" target="_blank" title="Mes réunions"><i class="care-top-navigation__product-logo goto_meeting_v2"></i><span>Mes réunions</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-g2w" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2w goto_webinar_v2" id="prod-webinar" target="_blank" title="Mes webinaires"><i class="care-top-navigation__product-logo goto_webinar_v2"></i><span>Mes webinaires</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-g2t" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2t goto_training_v2" id="prod-training" target="_blank" title="Mes formations"><i class="care-top-navigation__product-logo goto_training_v2"></i><span>Mes formations</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-OV" class="js-care-top-navigation-product-link care-top-navigation__menu-link openvoice openvoice" id="prod-openvoice" target="_blank" title="Mes conférences"><i class="care-top-navigation__product-logo openvoice"></i><span>Mes conférences</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link joinme" id="prod-joinme" target="_blank" title><i class="care-top-navigation__product-logo joinme"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link GH grasshopper" id="prod-grasshopper" target="_blank" title><i class="care-top-navigation__product-logo grasshopper"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://console.gotoresolve.com" class="js-care-top-navigation-product-link care-top-navigation__menu-link gotoresolve goto_resolve_v2" id="prod-resolve" target="_blank" title="Mes résolutions"><i class="care-top-navigation__product-logo goto_resolve_v2"></i><span>Mes résolutions</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/sign-in-mdm" class="js-care-top-navigation-product-link care-top-navigation__menu-link goto_resolve_mdm goto_resolve_mdm" id="prod-resolve-mdm" target="_blank" title="My Mobile Devices"><i class="care-top-navigation__product-logo goto_resolve_mdm"></i><span>My Mobile Devices</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link pro" id="prod-pro" target="_blank" title><i class="care-top-navigation__product-logo pro"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link central" id="prod-central" target="_blank" title><i class="care-top-navigation__product-logo central"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link rescue" id="prod-rescue" target="_blank" title><i class="care-top-navigation__product-logo rescue"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link rescue_live_guide" id="prod-rescue-live-guide" target="_blank" title><i class="care-top-navigation__product-logo rescue_live_guide"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link rescue_live_lens" id="prod-rescue-live-lens" target="_blank" title><i class="care-top-navigation__product-logo rescue_live_lens"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link g2p gotomypc" id="prod-gotomypc" target="_blank" title><i class="care-top-navigation__product-logo gotomypc"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-g2ars" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2ars gotoassist_remote_support_4" id="prod-gotoassist-remote-support" target="_blank" title="Mes sessions"><i class="care-top-navigation__product-logo gotoassist_remote_support_4"></i><span>Mes sessions</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link g2ars gotoassist_remote_support_v5" id="prod-remote-support" target="_blank" title="Mes sessions"><i class="care-top-navigation__product-logo gotoassist_remote_support_v5"></i><span>Mes sessions</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/myaccount-g2asd" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2asd gotoassist_service_desk" id="prod-gotoassist-service-desk" target="_blank" title="Mes incidents"><i class="care-top-navigation__product-logo gotoassist_service_desk"></i><span>Mes incidents</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link g2ac gotoassist_corporate" id="prod-gotoassist-corporate" target="_blank" title><i class="care-top-navigation__product-logo gotoassist_corporate"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link hamachi" id="prod-hamachi" target="_blank" title><i class="care-top-navigation__product-logo hamachi"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link remotelyanywhere" id="prod-remotelyanywhere" target="_blank" title><i class="care-top-navigation__product-logo remotelyanywhere"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link " id="prod-partner" target="_blank" title><i class="care-top-navigation__product-logo "></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link external_admin" id="prod-unified-admin-center" target="_blank" title><i class="care-top-navigation__product-logo external_admin"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link miradore " id="prod-miradore" target="_blank" title><i class="care-top-navigation__product-logo "></i><span></span> </a> </li> <li class="care-top-navigation__divider" role="separator" ></li> <li role="menuitem"> <a id="js-care-top-navigation-sign-out" class="care-top-navigation__menu-link" href="#" title="Fermer la session" data-wa-link="" > <i class="icon icon-logout"></i> <span>Fermer la session</span> </a> </li> </ul> </li> </ul> </nav> </header> <section class="CoveoSearchInterface care-homepage-search-section care-search-hero-section js-coveo-search-widget " data-design="new" style="display: none;"> <div class=""> <img src="https://assets.cdngetgo.com/57/81/046983c24cc197f1936ed3b506b6/gtm-heroimage.png" class="care-homepage-search-hero-image-product "> </div> <div class="container care-homepage-search product"> <div class="care-search-wrapper"> <div class="care-coveo-homepage-search__prodIcon "> <img src="" alt="icône du produit" class="search-product-icon " /> <a data-wa-link="" href="/fr/products" title="Voir les produits associés">Voir les produits associés </a> </div> <h1 class="care-banner-heading hide" id="js-logged-out-heading">Bonjour ! Nous sommes là pour vous aider. </h1> <h1 class="care-banner-heading hide" id="js-logged-in-heading">Bonjour, {name} ! Nous sommes là pour vous aider. </h1> <h2>Saisissez votre question ici, ou parcourez les rubriques ci-dessous pour consulter les réponses ou contacter un agent d’assistance.</h2> </div> <div class="care-search" id="care-homepage-search-container"> <div class="care-popular-topics"> <span>Rubriques populaires :</span> <div class="care-popular-topics__links"> <a data-wa-link="" href="https://link.goto.com/download" title="Télécharger GoTo">Télécharger GoTo </a><a data-wa-link="" href="/fr/meeting/system-check" title="Vérifier votre système" target="_blank">Vérifier votre système </a><a data-wa-link="" href="https://support.goto.com/fr/meeting/help/how-do-i-change-my-webcam-background" title="Modifier l’arrière-plan de la webcam">Modifier l’arrière-plan de la webcam </a><a data-wa-link="" href="https://support.goto.com/fr/meeting/help/goto-meeting-organizer-guide" title="View GoTo app guide" target="_blank">View GoTo app guide </a><a data-wa-link="" href="https://link.goto.com/troubleshoot_join" title="Problème pour rejoindre une réunion ?">Problème pour rejoindre une réunion ? </a><a data-wa-link="" href="https://link.goto.com/switch_audio" title="Changer de mode audio">Changer de mode audio </a> </div> </div> </div> </div> <div class="CoveoAnalytics" data-endpoint="" data-search-hub='Brightspot search'></div> <div class="coveo-search-section" id="care-search-container"> <div class="CoveoSearchbox" data-placeholder="Sélectionner un produit ci-dessous ou rechercher dans tous les produits" data-query-suggest-character-threshold="1"></div> </div> </section> <section data-section="careCardsAndWidgets" class="col-xs-12 careCardsAndWidgets" data-apiurl="/ajax/careCreateTicket.jsp" data-errortext="Erreur ! Réessayez ultérieurement." data-submissiontext="Merci ! Votre envoi a été reçu." data-browse-tree-link="/fr/meeting/help" data-browse-tree-text="" data-nocontentstring="Désolé, il n’existe aucun article en anglais pour ce sujet" data-numberofvisiblearticlesinwidget="5" data-maxnumberofarticlesinwidget="20" > <div id="js-coveo-care-cards-and-widgets" class="is-hidden CoveoSearchInterface" ></div> <div class="careCardsAndWidgets__selected-text"> <h3>Vous pouvez aussi explorer l’un de ces domaines pour commencer !</h3> </div> <div class="col-xs-12"> <div class="col-xs-12 careCardsAndWidgets__tabs"> <ul class="col-xs-12 careCardsAndWidgets__tabs__list goto_meeting_v2"> <li class="careCardsAndWidgets__tabs__selected"> <span class="careCardsAndWidgets__tabs__selected__text"> </span> <span><i class="togo-icon togo-icon-chevron"></i></span> </li> <li class="careCardsAndWidgets__tabs__list__item "> <a href="" data-wa-link="" data-content-link="true" data-tabid="gotomeeting_tab" data-tabname="GoTo Meeting" > GoTo Meeting <div class="border-line"> <span></span> </div> </a> </li> <li class="careCardsAndWidgets__tabs__list__item "> <a href="" data-wa-link="" data-content-link="true" data-tabid="gtm_room" data-tabname="GoTo Room" > GoTo Room <div class="border-line"> <span></span> </div> </a> </li> </ul> </div> </div> <div class="row careCardsAndWidgets__cards" data-knowledgeBase="" data-knowledgebasename="" data-tabid="" > <ul class="col-xs-12"> </ul> </div> <div class="row careCardsAndWidgets__widgets"> </div> <div class="row careCardsAndWidgets__cards careCardsAndWidgets__tabs__parent" data-tabid="gotomeeting_tab"> <ul class="col-xs-12"> <li class="col-xs-12 careCardsAndWidgets__card" data-id="00000182_b808_d21f_a38f_fb3e1d310000" tabindex="0" data-cardname="Prise en main" aria-label="Prise en main" data-browsetree="/fr/meeting/help#__browse-tree-title-goto-meeting--get-started"> <a href="" data-wa-link="" data-content-link="true" tabindex="-1" title="Prise en main"> <img src="https://assets.cdngetgo.com/dims4/default/f31f3a8/2147483647/thumbnail/108x108%3E/quality/90/?url=https%3A%2F%2Fassets.cdngetgo.com%2Fe7%2Fe6%2F4b6dd2934c4d96291817cae4062d%2Fget-started-icon.png" alt="Get Started Icon" /> </a> <h3 class="heading">Prise en main</h3> <p class="subHeading">En savoir plus sur les bases de la gestion des réunions et de l’utilisation de GoTo Meeting</p> </li> <div class="col-xs-12 careCardsAndWidgets__widget mobileWidget" data-id="00000182_b808_d21f_a38f_fb3e1d310000"> <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="00000182_b808_d21f_a38f_fb3e1d310000"> <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label=""></button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label=""></button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> </div> </div> </div> <li class="col-xs-12 careCardsAndWidgets__card" data-id="00000182_d171_dc7a_a9ca_f7fb54f00000" tabindex="0" data-cardname="Explorer les fonctionnalités" aria-label="Explorer les fonctionnalités" data-browsetree="/fr/meeting/help#__browse-tree-title-goto-meeting--explore-features"> <a href="" data-wa-link="" data-content-link="true" tabindex="-1" title="Explorer les fonctionnalités"> <img src="https://assets.cdngetgo.com/dims4/default/1b78ad4/2147483647/thumbnail/108x108%3E/quality/90/?url=https%3A%2F%2Fassets.cdngetgo.com%2F88%2Fb6%2Fd5869a0a4385979da77cd87e28d7%2Fexplore-features-icon.png" alt="Explore Features Icon" /> </a> <h3 class="heading">Explorer les fonctionnalités</h3> <p class="subHeading">En savoir plus sur les fonctionnalités disponibles pendant et après les sessions</p> </li> <div class="col-xs-12 careCardsAndWidgets__widget mobileWidget" data-id="00000182_d171_dc7a_a9ca_f7fb54f00000"> <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="00000182_d171_dc7a_a9ca_f7fb54f00000"> <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label=""></button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label=""></button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> <div class="col-xs-12 careCardsAndWidgets__widget__links"> <h3></h3> <div class="col-xs-12 careCardsAndWidgets__widget__links__list"> <a data-wa-link="" href title="Guide de l’organisateur" target="_blank">Guide de l’organisateur </a> <a data-wa-link="" href="https://support.goto.com/fr/meeting/help/goto-meeting-attendee-guide" title="Guide du participant" target="_blank">Guide du participant </a> </div> </div> </div> </div> </div> <li class="col-xs-12 careCardsAndWidgets__card" data-id="00000182_ccfd_d6f2_a3da_cdffec570000" tabindex="0" data-cardname="Gestion de compte et facturation" aria-label="Gestion de compte et facturation" data-browsetree="/fr/meeting/help#__browse-tree-title-goto-meeting--account-and-billing"> <a href="" data-wa-link="" data-content-link="true" tabindex="-1" title="Gestion de compte et facturation"> <img src="https://assets.cdngetgo.com/dims4/default/7845388/2147483647/thumbnail/108x108%3E/quality/90/?url=https%3A%2F%2Fassets.cdngetgo.com%2Faa%2Fe5%2F16dc64ee4900967b50b7561a1f18%2Fview-account-and-billing-icon.png" alt="View Account & Billing Icon" /> </a> <h3 class="heading">Gestion de compte et facturation</h3> <p class="subHeading">Gérer les détails des formules, la facturation et le centre d’administration</p> </li> <div class="col-xs-12 careCardsAndWidgets__widget mobileWidget" data-id="00000182_ccfd_d6f2_a3da_cdffec570000"> <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="00000182_ccfd_d6f2_a3da_cdffec570000"> <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label=""></button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label=""></button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> <div class="col-xs-12 careCardsAndWidgets__widget__links"> <h3></h3> <div class="col-xs-12 careCardsAndWidgets__widget__links__list"> <a data-wa-link="" href="https://support.goto.com/fr/meeting/help/saml-signing-certificate-for-enterprise-sign-in" title="Certificat de signature SAML" target="_blank">Certificat de signature SAML </a> <a data-wa-link="" href="https://support.goto.com/fr/meeting/help/w-9-form-pdf" title="Formulaire W-9" target="_blank">Formulaire W-9 </a> </div> </div> </div> </div> </div> <li class="col-xs-12 careCardsAndWidgets__card text-left" data-id=""> <h3 class="heading">Ressources</h3> <hr> <a data-wa-link="" href="https://support.goto.com/fr/meeting/help/whats-new-in-the-goto-application" title="Nouveautés" target="_blank">Nouveautés </a> <a data-wa-link="" href="https://link.goto.com/gtm-mycases-resources" title="Gérer les dossiers">Gérer les dossiers </a> <a data-wa-link="" href="https://community.logmein.com/t5/GoToMeeting/ct-p/GoToMeeting" title="Communauté de clients" target="_blank">Communauté de clients </a> <a data-wa-link="" href="https://link.gotomeeting.com/EmbUserGTMSupport" title="Formation gratuite pour les nouveaux utilisateurs" target="_blank">Formation gratuite pour les nouveaux utilisateurs </a> <a data-wa-link="" href="https://www.youtube.com/playlist?list=PLhOT4PU0esK8FkUzyY2uqI3-DpGHO5PUU" title="Vidéos">Vidéos </a> <a data-wa-link="" href="/fr/meeting/help" title="Voir tous les articles">Voir tous les articles </a> </li> </ul> </div> <div class="row careCardsAndWidgets__widgets"> <div class="col-xs-12 careCardsAndWidgets__widget desktopWidget" data-id="desktop-00000182_b808_d21f_a38f_fb3e1d310000"> <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="00000182_b808_d21f_a38f_fb3e1d310000"> <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label=""></button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label=""></button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> </div> </div> </div> <div class="col-xs-12 careCardsAndWidgets__widget desktopWidget" data-id="desktop-00000182_d171_dc7a_a9ca_f7fb54f00000"> <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="00000182_d171_dc7a_a9ca_f7fb54f00000"> <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label=""></button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label=""></button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> <div class="col-xs-12 careCardsAndWidgets__widget__links"> <h3></h3> <div class="col-xs-12 careCardsAndWidgets__widget__links__list"> <a data-wa-link="" href title="Guide de l’organisateur" target="_blank">Guide de l’organisateur </a> <a data-wa-link="" href="https://support.goto.com/fr/meeting/help/goto-meeting-attendee-guide" title="Guide du participant" target="_blank">Guide du participant </a> </div> </div> </div> </div> </div> <div class="col-xs-12 careCardsAndWidgets__widget desktopWidget" data-id="desktop-00000182_ccfd_d6f2_a3da_cdffec570000"> <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="00000182_ccfd_d6f2_a3da_cdffec570000"> <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label=""></button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label=""></button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> <div class="col-xs-12 careCardsAndWidgets__widget__links"> <h3></h3> <div class="col-xs-12 careCardsAndWidgets__widget__links__list"> <a data-wa-link="" href="https://support.goto.com/fr/meeting/help/saml-signing-certificate-for-enterprise-sign-in" title="Certificat de signature SAML" target="_blank">Certificat de signature SAML </a> <a data-wa-link="" href="https://support.goto.com/fr/meeting/help/w-9-form-pdf" title="Formulaire W-9" target="_blank">Formulaire W-9 </a> </div> </div> </div> </div> </div> </div> <div class="row careCardsAndWidgets__cards careCardsAndWidgets__tabs__parent" data-tabid="gtm_room"> <ul class="col-xs-12"> <li class="col-xs-12 careCardsAndWidgets__card" data-id="0000018d_8603_d2a6_a58f_87e3ca320000" tabindex="0" data-cardname="Types d’appareils" aria-label="Types d’appareils" data-browsetree="/fr/meeting/help#__browse-tree-title-goto-room--device-types"> <a href="" data-wa-link="" data-content-link="true" tabindex="-1" title="Types d’appareils"> <img src="https://assets.cdngetgo.com/dims4/default/f31f3a8/2147483647/thumbnail/108x108%3E/quality/90/?url=https%3A%2F%2Fassets.cdngetgo.com%2Fe7%2Fe6%2F4b6dd2934c4d96291817cae4062d%2Fget-started-icon.png" alt="Get Started Icon" /> </a> <h3 class="heading">Types d’appareils</h3> <p class="subHeading">En savoir plus sur les types d'appareils GoTo Room</p> </li> <div class="col-xs-12 careCardsAndWidgets__widget mobileWidget" data-id="0000018d_8603_d2a6_a58f_87e3ca320000"> <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="0000018d_8603_d2a6_a58f_87e3ca320000"> <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label=""></button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label=""></button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> </div> </div> </div> <li class="col-xs-12 careCardsAndWidgets__card" data-id="0000018d_8604_dd22_a1ef_b7e5e6ff0000" tabindex="0" data-cardname="Explorer les fonctionnalités" aria-label="Explorer les fonctionnalités" data-browsetree="/fr/meeting/help#__browse-tree-title-goto-room--explore-features"> <a href="" data-wa-link="" data-content-link="true" tabindex="-1" title="Explorer les fonctionnalités"> <img src="https://assets.cdngetgo.com/dims4/default/1b78ad4/2147483647/thumbnail/108x108%3E/quality/90/?url=https%3A%2F%2Fassets.cdngetgo.com%2F88%2Fb6%2Fd5869a0a4385979da77cd87e28d7%2Fexplore-features-icon.png" alt="Explore Features Icon" /> </a> <h3 class="heading">Explorer les fonctionnalités</h3> <p class="subHeading">Découvrir les fonctionnalités de GoTo Room</p> </li> <div class="col-xs-12 careCardsAndWidgets__widget mobileWidget" data-id="0000018d_8604_dd22_a1ef_b7e5e6ff0000"> <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="0000018d_8604_dd22_a1ef_b7e5e6ff0000"> <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label=""></button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label=""></button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> </div> </div> </div> <li class="col-xs-12 careCardsAndWidgets__card" data-id="0000018d_8606_dd22_a1ef_b7e72b6f0000" tabindex="0" data-cardname="Gestion de compte et facturation" aria-label="Gestion de compte et facturation" data-browsetree="/fr/meeting/help#__browse-tree-title-goto-room--account-and-billing"> <a href="" data-wa-link="" data-content-link="true" tabindex="-1" title="Gestion de compte et facturation"> <img src="https://assets.cdngetgo.com/dims4/default/eb92788/2147483647/thumbnail/108x108%3E/quality/90/?url=https%3A%2F%2Fassets.cdngetgo.com%2F1a%2F42%2Fe7eaace84d5899f303bd0b73c563%2Fgoto-connect-administration.png" alt="Administration Icon" /> </a> <h3 class="heading">Gestion de compte et facturation</h3> <p class="subHeading">Gérer la facturation et les détails des formules GoTo Room</p> </li> <div class="col-xs-12 careCardsAndWidgets__widget mobileWidget" data-id="0000018d_8606_dd22_a1ef_b7e72b6f0000"> <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="0000018d_8606_dd22_a1ef_b7e72b6f0000"> <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label=""></button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label=""></button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> </div> </div> </div> <li class="col-xs-12 careCardsAndWidgets__card text-left" data-id=""> <h3 class="heading">Ressources</h3> <hr> <a data-wa-link="" href="https://support.goto.com/fr/meeting/help/whats-new-in-gotoroom" title="Nouveautés" target="_blank">Nouveautés </a> <a data-wa-link="" href="https://www.goto.com/room/poly" title="GoTo Room avec Poly" target="_blank">GoTo Room avec Poly </a> <a data-wa-link="" href="https://www.goto.com/room/logitech" title="GoTo Room avec Logitech" target="_blank">GoTo Room avec Logitech </a> <a data-wa-link="" href="https://www.goto.com/room/try" title="Contacter un expert">Contacter un expert </a> <a data-wa-link="" href="https://www.youtube.com/playlist?list=PLhOT4PU0esK8FkUzyY2uqI3-DpGHO5PUU" title="Vidéos">Vidéos </a> </li> </ul> </div> <div class="row careCardsAndWidgets__widgets"> <div class="col-xs-12 careCardsAndWidgets__widget desktopWidget" data-id="desktop-0000018d_8603_d2a6_a58f_87e3ca320000"> <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="0000018d_8603_d2a6_a58f_87e3ca320000"> <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label=""></button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label=""></button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> </div> </div> </div> <div class="col-xs-12 careCardsAndWidgets__widget desktopWidget" data-id="desktop-0000018d_8604_dd22_a1ef_b7e5e6ff0000"> <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="0000018d_8604_dd22_a1ef_b7e5e6ff0000"> <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label=""></button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label=""></button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> </div> </div> </div> <div class="col-xs-12 careCardsAndWidgets__widget desktopWidget" data-id="desktop-0000018d_8606_dd22_a1ef_b7e72b6f0000"> <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 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