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GoTo Status Page Status

<!DOCTYPE html> <html lang="en"> <head> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <!-- force IE browsers in compatibility mode to use their most aggressive rendering engine --> <meta charset="utf-8"> <title>GoTo Status Page Status</title> <meta name="description" content="Welcome to GoTo Status Page&#39;s home for real-time and historical data on system performance."> <!-- Mobile viewport optimization --> <meta name="HandheldFriendly" content="True"> <meta name="MobileOptimized" content="320"> <meta name="viewport" content="width=device-width, initial-scale=1.0, minimum-scale=1.0, maximum-scale=1.0"> <!-- Time this page was rendered - http://purl.org/dc/terms/issued --> <meta name="issued" content="1732676059"> <!-- Mobile IE allows us to activate ClearType technology for smoothing fonts for easy reading --> <meta http-equiv="cleartype" content="on"> <!-- Le fonts --> <style> @font-face { font-family: 'proxima-nova'; src: url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaLight-f0b2f7c12b6b87c65c02d3c1738047ea67a7607fd767056d8a2964cc6a2393f7.eot?host=status.goto.com'); 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</script> <style> /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ body, .layout-content.status.status-api .section .example-container .example-opener .color-secondary, .grouped-items-selector, .layout-content.status.status-full-history .history-nav a.current, div[id^="subscribe-modal"] .modal-footer, div[id^="subscribe-modal"], div[id^="updates-dropdown"] .updates-dropdown-section, #uptime-tooltip .tooltip-box { background-color:#ffffff; } #uptime-tooltip .pointer-container .pointer-smaller { border-bottom-color:#ffffff; } /* PRIMARY FONT COLOR */ /* PRIMARY FONT COLOR */ /* PRIMARY FONT COLOR */ /* PRIMARY FONT COLOR */ body.status, .color-primary, .color-primary:hover, .layout-content.status-index .status-day .update-title.impact-none a, .layout-content.status-index .status-day .update-title.impact-none a:hover, .layout-content.status-index .timeframes-container .timeframe.active, .layout-content.status-full-history .month .incident-container .impact-none, .layout-content.status.status-index .incidents-list .incident-title.impact-none a, .incident-history .impact-none, .layout-content.status .grouped-items-selector.inline .grouped-item.active, .layout-content.status.status-full-history .history-nav a.current, .layout-content.status.status-full-history .history-nav a:not(.current):hover, div[id^="subscribe-modal"] .modal-header .close, .grouped-item-label, #uptime-tooltip .tooltip-box .tooltip-content .related-events .related-event a.related-event-link { color:#333333; } .layout-content.status.status-index .components-statuses .component-container .name { color:#333333; color:rgba(51,51,51,.8); } /* SECONDARY FONT COLOR */ /* SECONDARY FONT COLOR */ /* SECONDARY FONT COLOR */ /* SECONDARY FONT COLOR */ small, .layout-content.status .table-row .date, .color-secondary, .layout-content.status .grouped-items-selector.inline .grouped-item, .layout-content.status.status-full-history .history-footer .pagination a.disabled, .layout-content.status.status-full-history .history-nav a, #uptime-tooltip .tooltip-box .tooltip-content .related-events #related-event-header { color:#757575; } /* BORDER COLOR */ /* BORDER COLOR */ /* BORDER COLOR */ /* BORDER COLOR */ /* BORDER COLOR */ /* BORDER COLOR */ body.status .layout-content.status .border-color, hr, .tooltip-base, .markdown-display table, div[id^="subscribe-modal"], #uptime-tooltip .tooltip-box { border-color:#E0E0E0; } div[id^="subscribe-modal"] .modal-footer, .markdown-display table td { border-top-color:#E0E0E0; } .markdown-display table td + td, .markdown-display table th + th { border-left-color:#E0E0E0; } div[id^="subscribe-modal"] .modal-header, #uptime-tooltip .pointer-container .pointer-larger { border-bottom-color:#E0E0E0; } #uptime-tooltip .tooltip-box .outage-field { /* Generate the background-color for the outage-field from the css_body_background_color and css_border_color. For the default background (#ffffff) and default css_border_color (#e0e0e0), use the luminosity of the default background with a magic number to arrive at the original outage-field background color (#f4f5f7). I used the formula Target Color = Color * alpha + Background * (1 - alpha) to find the magic number of ~0.08. For darker css_body_background_color, luminosity values are lower so alpha trends toward becoming transparent (thus outage-field background becomes same as css_body_background_color). */ background-color: rgba(224,224,224,0.31); /* outage-field border-color alpha is inverse to the luminosity of css_body_background_color. That is to say, with a default white background this border is transparent, but on a black background, it's opaque css_border_color. */ border-color: rgba(224,224,224,0.0); } /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ .layout-content.status.status-index .status-day .update-title.impact-critical a, .layout-content.status.status-index .status-day .update-title.impact-critical a:hover, .layout-content.status.status-index .page-status.status-critical, .layout-content.status.status-index .unresolved-incident.impact-critical .incident-title, .flat-button.background-red { background-color:#de2f1b; } .layout-content.status-index .components-statuses .component-container.status-red:after, .layout-content.status-full-history .month .incident-container .impact-critical, .layout-content.status-incident .incident-name.impact-critical, .layout-content.status.status-index .incidents-list .incident-title.impact-critical a, .status-red .icon-indicator, .incident-history .impact-critical, .components-container .component-inner-container.status-red .component-status, .components-container .component-inner-container.status-red .icon-indicator { color:#de2f1b; } .layout-content.status.status-index .unresolved-incident.impact-critical .updates { border-color:#de2f1b; } /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ .layout-content.status.status-index .status-day .update-title.impact-major a, .layout-content.status.status-index .status-day .update-title.impact-major a:hover, .layout-content.status.status-index .page-status.status-major, .layout-content.status.status-index .unresolved-incident.impact-major .incident-title { background-color:#b35e14; } .layout-content.status-index .components-statuses .component-container.status-orange:after, .layout-content.status-full-history .month .incident-container .impact-major, .layout-content.status-incident .incident-name.impact-major, .layout-content.status.status-index .incidents-list .incident-title.impact-major a, .status-orange .icon-indicator, .incident-history .impact-major, .components-container .component-inner-container.status-orange .component-status, .components-container .component-inner-container.status-orange .icon-indicator { color:#b35e14; } .layout-content.status.status-index .unresolved-incident.impact-major .updates { border-color:#b35e14; } /* CSS YELLOWS */ /* CSS YELLOWS */ /* CSS YELLOWS */ /* CSS YELLOWS */ /* CSS YELLOWS */ /* CSS YELLOWS */ .layout-content.status.status-index .status-day .update-title.impact-minor a, .layout-content.status.status-index .status-day .update-title.impact-minor a:hover, .layout-content.status.status-index .page-status.status-minor, .layout-content.status.status-index .unresolved-incident.impact-minor .incident-title, .layout-content.status.status-index .scheduled-incidents-container .tab { background-color:#f1c40f; } .layout-content.status-index .components-statuses .component-container.status-yellow:after, .layout-content.status-full-history .month .incident-container .impact-minor, .layout-content.status-incident .incident-name.impact-minor, .layout-content.status.status-index .incidents-list .incident-title.impact-minor a, .status-yellow .icon-indicator, .incident-history .impact-minor, .components-container .component-inner-container.status-yellow .component-status, .components-container .component-inner-container.status-yellow .icon-indicator, .layout-content.status.manage-subscriptions .confirmation-infobox .fa { color:#f1c40f; } .layout-content.status.status-index .unresolved-incident.impact-minor .updates, .layout-content.status.status-index .scheduled-incidents-container { border-color:#f1c40f; } /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ .layout-content.status.status-index .status-day .update-title.impact-maintenance a, .layout-content.status.status-index .status-day .update-title.impact-maintenance a:hover, .layout-content.status.status-index .page-status.status-maintenance, .layout-content.status.status-index .unresolved-incident.impact-maintenance .incident-title, .layout-content.status.status-index .scheduled-incidents-container .tab { background-color:#207ab6; } .layout-content.status-index .components-statuses .component-container.status-blue:after, .layout-content.status-full-history .month .incident-container .impact-maintenance, .layout-content.status-incident .incident-name.impact-maintenance, .layout-content.status.status-index .incidents-list .incident-title.impact-maintenance a, .status-blue .icon-indicator, .incident-history .impact-maintenance, .components-container .component-inner-container.status-blue .component-status, .components-container .component-inner-container.status-blue .icon-indicator { color:#207ab6; } .layout-content.status.status-index .unresolved-incident.impact-maintenance .updates, .layout-content.status.status-index .scheduled-incidents-container { border-color:#207ab6; } /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ .layout-content.status.status-index .page-status.status-none { background-color:#1e8542; } .layout-content.status-index .components-statuses .component-container.status-green:after, .status-green .icon-indicator, .components-container .component-inner-container.status-green .component-status, .components-container .component-inner-container.status-green .icon-indicator { color:#1e8542; } /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ a, a:hover, .layout-content.status-index .page-footer span a:hover, .layout-content.status-index .timeframes-container .timeframe:not(.active):hover, .layout-content.status-incident .subheader a:hover { color:#207ab6; } .flat-button, .masthead .updates-dropdown-container .show-updates-dropdown, .layout-content.status-full-history .show-filter.open { background-color:#207ab6; } /* CUSTOM COLOR OVERRIDES FOR UPTIME SHOWCASE */ .components-section .components-uptime-link { color: #757575; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .legend-item { color: #757575; opacity: 1; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .legend-item.light { color: #757575; opacity: 1; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .spacer { background: #757575; opacity: 1; } </style> <!-- custom css --> <!-- polyfills --> <script crossorigin="anonymous" src="https://cdnjs.cloudflare.com/polyfill/v3/polyfill.js"></script> <!-- Le HTML5 shim --> <!--[if lt IE 9]> <script src="//html5shim.googlecode.com/svn/trunk/html5.js"></script> <![endif]--> <!-- injection for static --> </head> <body class="status index status-none"> <div class="layout-content status status-index starter"> <div class="masthead-container basic"> <div class="masthead has-logo"> <div class="logo-container"> <a href="https://goto.com"><img alt="Page logo" src="//dka575ofm4ao0.cloudfront.net/pages-transactional_logos/retina/857631/GoTo_RGB_Black_Yellow-70945d15-a1c5-457a-8fbc-a04c84614a4d-acb2403d-2895-4bed-9b71-51f3f3706d59.png" /></a> </div> <div class="updates-dropdown-container" data-js-hook="updates-dropdown-container"> <a href="#" data-js-hook="show-updates-dropdown" id="show-updates-dropdown" class="show-updates-dropdown" aria-label="Subscribe to updates" aria-expanded="false" aria-haspopup="dialog" role="button"> </a> <!-- Accessibility guidelines for tabs: https://www.w3.org/TR/wai-aria-practices-1.1/examples/tabs/tabs-1/tabs.html --> <div class="updates-dropdown" data-js-hook="updates-dropdown" id="updates-dropdown" style="display:none"> <div class="updates-dropdown-nav nav-items-8" role="tablist" aria-label="Subscribe to updates"> <a href="#updates-dropdown-email" aria-controls="updates-dropdown-email" aria-label="Subscribe via email" role="tab" aria-selected="true" id="updates-dropdown-email-btn"> <span class="icon-container email"> </a> <a href="#updates-dropdown-sms" aria-controls="updates-dropdown-sms" aria-label="Subscribe via SMS" role="tab" id="updates-dropdown-sms-btn"> <span class="icon-container sms"> </a> <a href="#updates-dropdown-slack" aria-controls="updates-dropdown-slack" aria-label="Subscribe via slack" role="tab" id="updates-dropdown-slack-btn"> <span class="icon-container slack"> </a> <a href="#updates-dropdown-teams" aria-controls="updates-dropdown-teams" aria-label="Subscribe via teams" role="tab" id="updates-dropdown-teams-btn"> <span class="icon-container teams"> </a> <a href="#updates-dropdown-webhook" aria-controls="updates-dropdown-webhook" aria-label="Subscribe via webhook" role="tab" id="updates-dropdown-webhook-btn"> <span class="icon-container webhook"> </a> <a href="#updates-dropdown-support" aria-controls="updates-dropdown-support" aria-label="Contact support" role="tab" id="updates-dropdown-support-btn"> <span class="icon-container support"> </a> <a href="#updates-dropdown-atom" aria-controls="updates-dropdown-atom" aria-label="Subscribe via RSS" role="tab" id="updates-dropdown-atom-btn"> <span class="icon-container rss"> </a> <button data-js-hook="updates-dropdown-close" aria-label="Close subscribe form" id="updates-dropdown-close-btn"> x </button> </div> <div class="updates-dropdown-sections-container"> <div class="updates-dropdown-section email" id="updates-dropdown-email" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-email-btn"> <div class="directions"> Get email notifications whenever GoTo Status Page <strong>creates</strong>, <strong>updates</strong> or <strong>resolves</strong> an incident. </div> <form id="subscribe-form-email" action="/subscriptions/new-email" accept-charset="UTF-8" data-remote="true" method="post"> <input type="hidden" name="email_otp_verify_flow" id="email_otp_verify_flow" value="false" autocomplete="off" /> <!-- make sure not to put cookie values in here since this gets cached --> <label for="email">Email address:</label> <input name="email" id="email" type="text" class="full-width" data-js-hook="email-notification-field" autocomplete="email"> <input name="email_otp_auth_token" type='hidden' id="email-otp-token-field"> <div class="opt-container-section" id="email-otp-container", style="display:none" > <label for="email-otp">Enter OTP:</label> <input name="otp" id="email-otp" type="text" value="" class="prepend full-width"> <p id="email-otp-timer">Resend OTP in: <span id="email-otp-countdown"></span> seconds </p> <p id="resend-email-otp"> Didn't receive the OTP? <a href="#" id="resend-email-otp-btn" >Resend OTP </a> </p> </div> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="submit" value="Subscribe via Email" class="flat-button full-width g-recaptcha" id="subscribe-btn-email" data-disabled-text="Subscribing..." data-sitekey=6LdTS8AUAAAAAOIbCKoCAP4LQku1olYGrywPTaZz data-callback="submitNewEmailSubscriber" data-error-callback="emailSubscriberCaptchaError" > <div class="terms_and_privacy_information bottom small"> This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </form> </div> <div class="updates-dropdown-section phone" id="updates-dropdown-sms" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-sms-btn"> <div class="directions"> Get text message notifications whenever GoTo Status Page <strong>creates</strong> or <strong>resolves</strong> an incident. </div> <form id="subscribe-form-sms" action="/subscriptions/new-sms" accept-charset="UTF-8" data-remote="true" method="post"> <input type="hidden" name="otp_verify_flow" id="otp_verify_flow" value="false" autocomplete="off" /> <input type="hidden" name="subscriber_code" id="subscriber_code" value="" autocomplete="off" /> <div class="control-group"> <div class="controls externalities-sms-container"> <!-- make sure not to put cookie values in here since this gets cached --> <label for="phone-country">Country code:</label> <div id="phone-number-country-code" class="phone-country-wrapper" data-otp-enabled="false"> <select name="phone_country" id="phone-country" data-js-hook="phone-country" class="phone-country"><option value="af" data-otp-enabled="false" >Afghanistan (+93)</option> <option value="al" data-otp-enabled="false" >Albania (+355)</option> <option value="dz" data-otp-enabled="false" >Algeria (+213)</option> <option value="as" data-otp-enabled="false" >American Samoa (+1)</option> <option value="ad" data-otp-enabled="false" >Andorra (+376)</option> <option value="ao" data-otp-enabled="false" >Angola (+244)</option> <option value="ai" data-otp-enabled="false" >Anguilla (+1)</option> <option value="ag" data-otp-enabled="false" >Antigua and Barbuda (+1)</option> <option value="ar" data-otp-enabled="false" >Argentina (+54)</option> <option value="am" data-otp-enabled="false" >Armenia (+374)</option> <option value="aw" data-otp-enabled="false" >Aruba (+297)</option> <option value="au" data-otp-enabled="false" >Australia/Cocos/Christmas Island (+61)</option> <option value="at" data-otp-enabled="false" >Austria (+43)</option> <option value="az" data-otp-enabled="false" >Azerbaijan (+994)</option> <option value="bs" data-otp-enabled="false" >Bahamas (+1)</option> <option value="bh" data-otp-enabled="false" >Bahrain (+973)</option> <option value="bd" data-otp-enabled="false" >Bangladesh (+880)</option> <option value="bb" data-otp-enabled="false" >Barbados (+1)</option> <option value="by" data-otp-enabled="false" >Belarus (+375)</option> <option value="be" data-otp-enabled="false" >Belgium (+32)</option> <option value="bz" data-otp-enabled="false" >Belize (+501)</option> <option value="bj" data-otp-enabled="false" >Benin (+229)</option> <option value="bm" data-otp-enabled="false" >Bermuda (+1)</option> <option value="bo" data-otp-enabled="false" >Bolivia (+591)</option> <option value="ba" data-otp-enabled="false" >Bosnia and Herzegovina (+387)</option> <option value="bw" data-otp-enabled="false" >Botswana (+267)</option> <option value="br" data-otp-enabled="false" >Brazil (+55)</option> <option value="bn" data-otp-enabled="false" >Brunei (+673)</option> <option value="bg" data-otp-enabled="false" >Bulgaria (+359)</option> <option value="bf" data-otp-enabled="false" >Burkina Faso (+226)</option> <option value="bi" data-otp-enabled="false" >Burundi (+257)</option> <option value="kh" data-otp-enabled="false" >Cambodia (+855)</option> <option value="cm" data-otp-enabled="false" >Cameroon (+237)</option> <option value="ca" data-otp-enabled="false" >Canada (+1)</option> <option value="cv" data-otp-enabled="false" >Cape Verde (+238)</option> <option value="ky" data-otp-enabled="false" >Cayman Islands (+1)</option> <option value="cf" data-otp-enabled="false" >Central Africa (+236)</option> <option value="td" data-otp-enabled="false" >Chad (+235)</option> <option value="cl" data-otp-enabled="false" >Chile (+56)</option> <option value="cn" data-otp-enabled="false" >China (+86)</option> <option value="co" data-otp-enabled="false" >Colombia (+57)</option> <option value="km" data-otp-enabled="false" >Comoros (+269)</option> <option value="cg" data-otp-enabled="false" >Congo (+242)</option> <option value="cd" data-otp-enabled="false" >Congo, Dem Rep (+243)</option> <option value="cr" data-otp-enabled="false" >Costa Rica (+506)</option> <option value="hr" data-otp-enabled="false" >Croatia (+385)</option> <option value="cy" data-otp-enabled="false" >Cyprus (+357)</option> <option value="cz" data-otp-enabled="false" >Czech Republic (+420)</option> <option value="dk" data-otp-enabled="false" >Denmark (+45)</option> <option value="dj" data-otp-enabled="false" >Djibouti (+253)</option> <option value="dm" data-otp-enabled="false" >Dominica (+1)</option> <option value="do" data-otp-enabled="false" >Dominican Republic (+1)</option> <option value="eg" data-otp-enabled="false" >Egypt (+20)</option> <option value="sv" data-otp-enabled="false" >El Salvador (+503)</option> <option value="gq" data-otp-enabled="false" >Equatorial Guinea (+240)</option> <option value="ee" data-otp-enabled="false" >Estonia (+372)</option> <option value="et" data-otp-enabled="false" >Ethiopia (+251)</option> <option value="fo" data-otp-enabled="false" >Faroe Islands (+298)</option> <option value="fj" data-otp-enabled="false" >Fiji (+679)</option> <option value="fi" data-otp-enabled="false" >Finland/Aland Islands (+358)</option> <option value="fr" data-otp-enabled="false" >France (+33)</option> <option value="gf" data-otp-enabled="false" >French Guiana (+594)</option> <option value="pf" data-otp-enabled="false" >French Polynesia (+689)</option> <option value="ga" data-otp-enabled="false" >Gabon (+241)</option> <option value="gm" data-otp-enabled="false" >Gambia (+220)</option> <option value="ge" data-otp-enabled="false" >Georgia (+995)</option> <option value="de" data-otp-enabled="false" >Germany (+49)</option> <option value="gh" data-otp-enabled="false" >Ghana (+233)</option> <option value="gi" data-otp-enabled="false" >Gibraltar (+350)</option> <option value="gr" data-otp-enabled="false" >Greece (+30)</option> <option value="gl" data-otp-enabled="false" >Greenland (+299)</option> <option value="gd" data-otp-enabled="false" >Grenada (+1)</option> <option value="gp" data-otp-enabled="false" >Guadeloupe (+590)</option> <option value="gu" data-otp-enabled="false" >Guam (+1)</option> <option value="gt" data-otp-enabled="false" >Guatemala (+502)</option> <option value="gn" data-otp-enabled="false" >Guinea (+224)</option> <option value="gy" data-otp-enabled="false" >Guyana (+592)</option> <option value="ht" data-otp-enabled="false" >Haiti (+509)</option> <option value="hn" data-otp-enabled="false" >Honduras (+504)</option> <option value="hk" data-otp-enabled="false" >Hong Kong (+852)</option> <option value="hu" data-otp-enabled="false" >Hungary (+36)</option> <option value="is" data-otp-enabled="false" >Iceland (+354)</option> <option value="in" data-otp-enabled="false" >India (+91)</option> <option value="id" data-otp-enabled="false" >Indonesia (+62)</option> <option value="iq" data-otp-enabled="false" >Iraq (+964)</option> <option value="ie" data-otp-enabled="false" >Ireland (+353)</option> <option value="il" data-otp-enabled="false" >Israel (+972)</option> <option value="it" data-otp-enabled="false" >Italy (+39)</option> <option value="jm" data-otp-enabled="false" >Jamaica (+1)</option> <option value="jp" data-otp-enabled="false" >Japan (+81)</option> <option value="jo" data-otp-enabled="false" >Jordan (+962)</option> <option value="ke" data-otp-enabled="false" >Kenya (+254)</option> <option value="kr" data-otp-enabled="false" >Korea, Republic of (+82)</option> <option value="xk" data-otp-enabled="false" >Kosovo (+383)</option> <option value="kw" data-otp-enabled="false" >Kuwait (+965)</option> <option value="kg" data-otp-enabled="false" >Kyrgyzstan (+996)</option> <option value="la" data-otp-enabled="false" >Laos (+856)</option> <option value="lv" data-otp-enabled="false" >Latvia (+371)</option> <option value="lb" data-otp-enabled="false" >Lebanon (+961)</option> <option value="ls" data-otp-enabled="false" >Lesotho (+266)</option> <option value="lr" data-otp-enabled="false" >Liberia (+231)</option> <option value="ly" data-otp-enabled="false" >Libya (+218)</option> <option value="li" data-otp-enabled="false" >Liechtenstein (+423)</option> <option value="lt" data-otp-enabled="false" >Lithuania (+370)</option> <option value="lu" data-otp-enabled="false" >Luxembourg (+352)</option> <option value="mo" data-otp-enabled="false" >Macao (+853)</option> <option value="mk" data-otp-enabled="false" >Macedonia (+389)</option> <option value="mg" data-otp-enabled="false" >Madagascar (+261)</option> <option value="mw" data-otp-enabled="false" >Malawi (+265)</option> <option value="my" data-otp-enabled="false" >Malaysia (+60)</option> <option value="mv" data-otp-enabled="false" >Maldives (+960)</option> <option value="ml" data-otp-enabled="false" >Mali (+223)</option> <option value="mt" data-otp-enabled="false" >Malta (+356)</option> <option value="mq" data-otp-enabled="false" >Martinique (+596)</option> <option value="mr" data-otp-enabled="false" >Mauritania (+222)</option> <option value="mu" data-otp-enabled="false" >Mauritius (+230)</option> <option value="mx" data-otp-enabled="false" >Mexico (+52)</option> <option value="mc" data-otp-enabled="false" >Monaco (+377)</option> <option value="mn" data-otp-enabled="false" >Mongolia (+976)</option> <option value="me" data-otp-enabled="false" >Montenegro (+382)</option> <option value="ms" data-otp-enabled="false" >Montserrat (+1)</option> <option value="ma" data-otp-enabled="false" >Morocco/Western Sahara (+212)</option> <option value="mz" data-otp-enabled="false" >Mozambique (+258)</option> <option value="na" data-otp-enabled="false" >Namibia (+264)</option> <option value="np" data-otp-enabled="false" >Nepal (+977)</option> <option value="nl" data-otp-enabled="false" >Netherlands (+31)</option> <option value="nz" data-otp-enabled="false" >New Zealand (+64)</option> <option value="ni" data-otp-enabled="false" >Nicaragua (+505)</option> <option value="ne" data-otp-enabled="false" >Niger (+227)</option> <option value="ng" data-otp-enabled="false" >Nigeria (+234)</option> <option value="no" data-otp-enabled="false" >Norway (+47)</option> <option value="om" data-otp-enabled="false" >Oman (+968)</option> <option value="pk" data-otp-enabled="false" >Pakistan (+92)</option> <option value="ps" data-otp-enabled="false" >Palestinian Territory (+970)</option> <option value="pa" data-otp-enabled="false" >Panama (+507)</option> <option value="py" data-otp-enabled="false" >Paraguay (+595)</option> <option value="pe" data-otp-enabled="false" >Peru (+51)</option> <option value="ph" data-otp-enabled="false" >Philippines (+63)</option> <option value="pl" data-otp-enabled="false" >Poland (+48)</option> <option value="pt" data-otp-enabled="false" >Portugal (+351)</option> <option value="pr" data-otp-enabled="false" >Puerto Rico (+1)</option> <option value="qa" data-otp-enabled="false" >Qatar (+974)</option> <option value="re" data-otp-enabled="false" >Reunion/Mayotte (+262)</option> <option value="ro" data-otp-enabled="false" >Romania (+40)</option> <option value="ru" data-otp-enabled="false" >Russia/Kazakhstan (+7)</option> <option value="rw" data-otp-enabled="false" >Rwanda (+250)</option> <option value="ws" data-otp-enabled="false" >Samoa (+685)</option> <option value="sm" data-otp-enabled="false" >San Marino (+378)</option> <option value="sa" data-otp-enabled="false" >Saudi Arabia (+966)</option> <option value="sn" data-otp-enabled="false" >Senegal (+221)</option> <option value="rs" data-otp-enabled="false" >Serbia (+381)</option> <option value="sc" data-otp-enabled="false" >Seychelles (+248)</option> <option value="sl" data-otp-enabled="false" >Sierra Leone (+232)</option> <option value="sg" data-otp-enabled="false" >Singapore (+65)</option> <option value="sk" data-otp-enabled="false" >Slovakia (+421)</option> <option value="si" data-otp-enabled="false" >Slovenia (+386)</option> <option value="za" data-otp-enabled="false" >South Africa (+27)</option> <option value="es" data-otp-enabled="false" >Spain (+34)</option> <option value="lk" data-otp-enabled="false" >Sri Lanka (+94)</option> <option value="kn" data-otp-enabled="false" >St Kitts and Nevis (+1)</option> <option value="lc" data-otp-enabled="false" >St Lucia (+1)</option> <option value="vc" data-otp-enabled="false" >St Vincent Grenadines (+1)</option> <option value="sd" data-otp-enabled="false" >Sudan (+249)</option> <option value="sr" data-otp-enabled="false" >Suriname (+597)</option> <option value="sz" data-otp-enabled="false" >Swaziland (+268)</option> <option value="se" data-otp-enabled="false" >Sweden (+46)</option> <option value="ch" data-otp-enabled="false" >Switzerland (+41)</option> <option value="tw" data-otp-enabled="false" >Taiwan (+886)</option> <option value="tj" data-otp-enabled="false" >Tajikistan (+992)</option> <option value="tz" data-otp-enabled="false" >Tanzania (+255)</option> <option value="th" data-otp-enabled="false" >Thailand (+66)</option> <option value="tg" data-otp-enabled="false" >Togo (+228)</option> <option value="to" data-otp-enabled="false" >Tonga (+676)</option> <option value="tt" data-otp-enabled="false" >Trinidad and Tobago (+1)</option> <option value="tn" data-otp-enabled="false" >Tunisia (+216)</option> <option value="tr" data-otp-enabled="false" >Turkey (+90)</option> <option value="tc" data-otp-enabled="false" >Turks and Caicos Islands (+1)</option> <option value="ug" data-otp-enabled="false" >Uganda (+256)</option> <option value="ua" data-otp-enabled="false" >Ukraine (+380)</option> <option value="ae" data-otp-enabled="false" >United Arab Emirates (+971)</option> <option value="gb" data-otp-enabled="false" >United Kingdom (+44)</option> <option value="us" data-otp-enabled="false" selected>United States (+1)</option> <option value="uy" data-otp-enabled="false" >Uruguay (+598)</option> <option value="uz" data-otp-enabled="false" >Uzbekistan (+998)</option> <option value="ve" data-otp-enabled="false" >Venezuela (+58)</option> <option value="vn" data-otp-enabled="false" >Vietnam (+84)</option> <option value="vg" data-otp-enabled="false" >Virgin Islands, British (+1)</option> <option value="vi" data-otp-enabled="false" >Virgin Islands, U.S. (+1)</option> <option value="ye" data-otp-enabled="false" >Yemen (+967)</option> <option value="zm" data-otp-enabled="false" >Zambia (+260)</option> <option value="zw" data-otp-enabled="false" >Zimbabwe (+263)</option></select> </div> <label for="phone-number">Phone number:</label> <input name="phone_number" id="phone-number" type="text" class="prepend full-width" data-js-hook="sms-notification-field"> <div class="sms-atl-error" id="sms-atl-error"></div> <div class="clearfix"></div> <div class="opt-container-section" id="otp-container" style="display:none"> <a href="#" id="btn-subcriber-change-number">Change number</a> <label for="otp">Enter OTP:</label> <input name="otp" id="otp" type="text" class="prepend full-width"> <p id="timer">Resend OTP in: <span id="countdown">30</span> seconds </p> <p id="resend"> Didn't receive the OTP? <a href="#" id="resend-otp-btn" >Resend OTP </a> </p> </div> </div> </div> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="submit" value="Subscribe via Text Message" class="flat-button full-width g-recaptcha" id="subscribe-btn-sms" data-disabled-text="Subscribing..." data-sitekey=6LcH-b0UAAAAACVQtMb14LBhflMA9y0Nmu7l_W6d data-callback="submitNewSmsSubscriber" data-error-callback="smsSubscriberCaptchaError"> <div class="terms_and_privacy_information bottom small">Message and data rates may apply. By subscribing you agree to the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/product-specific-terms#statuspage-specific-terms">Terms of Service</a>, and the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>. This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </form> </div> <div class="updates-dropdown-section slack" id="updates-dropdown-slack" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-slack-btn"> <div class="directions"> Get incident updates and maintenance status messages in Slack. </div> <a value="Subscribe via Slack" class="flat-button full-width" id="subscribe-btn-slack" data-disabled-text="Subscribing..." data-revert-on-success="true" style="margin-top:.75rem" href="https://subscriptions.statuspage.io/slack_authentication/kickoff?page_code=s1lvscrk3yp4">Subscribe via Slack</a> <div class="terms_and_privacy_information bottom small">By subscribing you agree to the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/cloud-terms-of-service">Cloud Terms of Service</a> and acknowledge Atlassian's <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>.</div> </div> <div class="updates-dropdown-section teams" id="updates-dropdown-teams" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-teams-btn"> <div class="directions"> Get incident updates and maintenance status messages in Microsoft Teams channel. </div> <form id="subscribe-form-teams" action="/subscriptions/teams.json" accept-charset="UTF-8" data-remote="true" method="post"> <div class="control-group"> <div class="controls"> <label for="endpoint-webhooks">Channel's Webhook URL:</label> <input type="text" name="endpoint" id="endpoint-webhooks" data-js-hook="endpoint" class="full-width" aria-describedby="url-help-block" /> <p class="help-block" id="url-help-block"> <a target="_blank" rel="noopener" href="https://support.atlassian.com/statuspage/docs/set-up-microsoft-teams-integration/">Here&#39;s where to find</a> the URL of a teams channel</p> </div> </div> <input type="submit" value="Subscribe via Teams" class="flat-button full-width" id="subscribe-btn-teams" data-disabled-text="Subscribing..." data-js-hook="updates-dropdown-close" > </form> <div class="terms_and_privacy_information bottom small">By subscribing you agree to the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/cloud-terms-of-service">Cloud Terms of Service</a> and acknowledge Atlassian's <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>.</div> </div> <div class="updates-dropdown-section webhook" id="updates-dropdown-webhook" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-webhook-btn"> <div class="directions"> Get webhook notifications whenever GoTo Status Page <strong>creates</strong> an incident, <strong>updates</strong> an incident, <strong>resolves</strong> an incident or <strong>changes</strong> a component status. </div> <form id="subscribe-form-webhook" action="/subscriptions/webhook.json" accept-charset="UTF-8" data-remote="true" method="post"> <div class="control-group"> <div class="controls"> <label for="endpoint-webhooks">Webhook URL:</label> <input type="text" name="endpoint" id="endpoint-webhooks" data-js-hook="endpoint" class="full-width" aria-describedby="url-help-block" /> <p class="help-block" id="url-help-block">The URL we should send the webhooks to</p> </div> </div> <div class="control-group"> <div class="controls"> <label for="email-webhooks">Email address:</label> <input type="text" name="email" id="email-webhooks" data-js-hook="email" class="full-width" aria-describedby="email-help-block" /> <p class="help-block" id="email-help-block">We'll send you email if your endpoint fails</p> </div> </div> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="submit" value=Subscribe To Notifications class="flat-button full-width g-recaptcha" id="subscribe-btn-webhook" data-disabled-text="Subscribing..." data-sitekey=6LcQ-b0UAAAAAJjfdwO_-ozGC-CzWDj4Pm1kJ2Ah data-callback="submitNewWebhookSubscriber" data-error-callback="webhookSubscriberCaptchaError"> <div class="terms_and_privacy_information bottom small"> This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </form> </div> <div class="updates-dropdown-section support" id="updates-dropdown-support" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-support-btn"> Visit our <a target="_blank" href="https://support.goto.com">support site</a>. </div> <div class="updates-dropdown-section atom" id="updates-dropdown-atom" role="tabpanel" aria-labelledby="updates-dropdown-atom-btn"> Get the <a href="https://status.goto.com/history.atom" target="_blank">Atom Feed</a> or <a href="https://status.goto.com/history.rss" target="_blank">RSS Feed</a>. </div> </div> </div> </div> <script> $(function () { const phoneNumberInput = $('#phone-number'); const errorDiv = $('#sms-atl-error') if(errorDiv.length){ function checkSelectedCountry() { const selectedCountry = $('#phone-country').val(); const isOtpEnabled = $('#phone-number-country-code').attr('data-otp-enabled') === 'true'; const form = document.getElementById('subscribe-form-sms'); form.action = '/subscriptions/new-sms'; const isOtpFlow = document.getElementById('otp_verify_flow'); document.getElementById('otp-container').style.display = "none"; if(false && selectedCountry === 'sg') { // Replace 'SG' with the actual value representing Singapore in your select tag phoneNumberInput.prop('disabled', true); errorDiv.html(`Due to new Singapore government regulations, we're currently not supporting text subscriptions in Singapore.<a href="https://community.atlassian.com/t5/Statuspage-articles/Attention-SMS-notifications-will-be-disabled-on-August-1st-2023/ba-p/2424398" target="_blank"> Learn more.</a> <br> Select another method to subscribe.`); } else { phoneNumberInput.prop('readonly', false); errorDiv.html(''); if(false){ if(isOtpEnabled){ document.getElementById('subscribe-btn-sms').value = "Send OTP"; } else { isOtpFlow.value = false; document.getElementById('subscribe-btn-sms').value = "Subscribe via Text Message"; } } } } $('#phone-country').on('change', checkSelectedCountry); checkSelectedCountry(); } }); document.addEventListener('DOMContentLoaded', function() { const dropdown = document.querySelector('#phone-number-country-code .phone-country'); if (dropdown){ const wrapperDiv = document.getElementById('phone-number-country-code'); const selectedOption = dropdown.options[dropdown.selectedIndex]; const otpEnabled = selectedOption.getAttribute('data-otp-enabled'); wrapperDiv.setAttribute('data-otp-enabled', otpEnabled); dropdown.addEventListener('change', function() { const selectedOption = dropdown.options[dropdown.selectedIndex]; const otpEnabled = selectedOption.getAttribute('data-otp-enabled'); wrapperDiv.setAttribute('data-otp-enabled', otpEnabled); }); } }); var countdownTimer; var resendBtn = document.getElementById('resend'); var timer = document.getElementById('timer'); var form = document.getElementById('subscribe-form-sms'); var RESEND_TIMER = 30; $(function() { $('#subscribe-form-sms').on('ajax:success', function(e, data, status, xhr){ const form = this; const action = form.getAttribute('action'); if (data.type === 'success' && data.otp_flow === true) { document.getElementById('subscriber_code').value = data.subscriber_code document.getElementById('otp-container').style.display = "block"; $('#phone-number').prop('readonly', true); var display = document.getElementById('countdown'); disableResend(); startTimer(RESEND_TIMER, display) document.getElementById('subscribe-btn-sms').value = "Verify OTP and Subscribe"; document.getElementById('otp_verify_flow').value = true; form.action = '/subscriptions/verify-otp'; } else if (data.type === 'success' && action.includes('verify')){ document.getElementById('otp-container').style.display = "none"; $('#phone-number').val('').prop('readonly', false); $('#otp').val(''); document.getElementById('subscribe-btn-sms').value = "Send OTP"; document.getElementById('otp_verify_flow').value = false; form.action = '/subscriptions/new-sms'; SP.currentPage.updatesDropdown.hide(); } }); $("#btn-subcriber-change-number").on('click', () => { document.getElementById('otp-container').style.display = "none"; $('#phone-number').prop('readonly', false); document.getElementById('subscribe-btn-sms').value = "Send OTP"; form.action = '/subscriptions/new-sms'; return false }) $('#resend-otp-btn').on('click', function(e) { e.preventDefault(); let phoneNumber = $('#phone-number').val(); let countryCode = $('.phone-country').val(); $.ajax({ type: 'POST', url: "/subscriptions/new-sms", data: { phone_number: phoneNumber, phone_country: countryCode, type: 'resend' }, }).done(function(data) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); var display = document.getElementById('countdown'); disableResend(); timer.style.display = "none" if (data.type === 'success') { startTimer(RESEND_TIMER, display); } }) }); }) function startTimer(duration, display){ var timer = duration, seconds; clearInterval(countdownTimer); countdownTimer = setInterval(function () { seconds = parseInt(timer % 60, 10); display.textContent = seconds; if(--timer < 0){ enableResend(); clearInterval(countdownTimer); } }, 1000); disableResend(); } function enableResend(){ resendBtn.style.display = "block"; timer.style.display = "none" } function disableResend(){ resendBtn.style.display = "none"; timer.style.display = "block" } $(function() { $('#subscribe-form-email').on('submit', function() { var tokenField = document.getElementById('email-otp-token-field'); let page_code = "s1lvscrk3yp4" let key = keyForEmailOtpToken($('#email').val(), page_code); tokenField.value = localStorage.getItem(key); }); }); var emailOtpCountdownTimer; var emailOtpResendBtn = document.getElementById('resend-email-otp'); var emailOtpTimer = document.getElementById('email-otp-timer'); var emailOtpForm = document.getElementById('subscribe-form-email'); var EMAIL_OTP_RESEND_TIMER = 600; $(function() { $('#subscribe-form-email').on('ajax:success', function(e, data, status, xhr){ const form = this; const action = form.getAttribute('action'); if (data.type === 'success' && data.email_otp_verify_flow === true) { document.getElementById('email-otp-container').style.display = "block"; var display = document.getElementById('email-otp-countdown'); display.textContent = EMAIL_OTP_RESEND_TIMER; disableEmailOtpResend(); startEmailOtpTimer(EMAIL_OTP_RESEND_TIMER, display) document.getElementById('subscribe-btn-email').value = "Verify OTP and Subscribe"; document.getElementById('email_otp_verify_flow').value = true; form.action = '/subscriptions/verify-email-otp'; } else if (data.type === 'success' && action.includes('verify')){ let email = $('#email') let page_code = "s1lvscrk3yp4" let key = keyForEmailOtpToken(email.val(), page_code); localStorage.setItem(key, data.email_otp_auth_token); document.getElementById('email-otp-container').style.display = "none"; email.val('').prop('readonly', false); $('#email-otp').val(''); document.getElementById('subscribe-btn-email').value = "Send OTP"; document.getElementById('email_otp_verify_flow').value = false; form.action = '/subscriptions/new-email'; SP.currentPage.updatesDropdown.hide(); } }); $('#resend-email-otp-btn').on('click', function(e) { e.preventDefault(); let email = $('#email').val(); $.ajax({ type: 'POST', url: "/subscriptions/new-email", data: { email: email }, }).done(function(data) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); if (data.type === 'success') { var display = document.getElementById('email-otp-countdown'); display.textContent = EMAIL_OTP_RESEND_TIMER; disableEmailOtpResend(); emailOtpTimer.style.display = "none" startEmailOtpTimer(EMAIL_OTP_RESEND_TIMER, display); } }) }); }) function startEmailOtpTimer(duration, display){ var timer = duration, seconds; clearInterval(emailOtpCountdownTimer); emailOtpCountdownTimer = setInterval(function () { seconds = parseInt(timer, 10); display.textContent = seconds; if(--timer < 0){ enableEmailOtpResend(); clearInterval(emailOtpCountdownTimer); } }, 1000); disableEmailOtpResend(); } function enableEmailOtpResend(){ emailOtpResendBtn.style.display = "block"; emailOtpTimer.style.display = "none" } function disableEmailOtpResend(){ emailOtpResendBtn.style.display = "none"; emailOtpTimer.style.display = "block" } function keyForEmailOtpToken(email, pageCode) { return email + '|' + pageCode+ '|SUBSCRIBE_VIA_EMAIL'; } </script> <div class="clearfix"></div> </div> </div> <!-- this is outside of the .container so that the cover photo can go full width on mobile --> <div class="container"> <div class="page-status status-none"> <span class="status font-large"> All Systems Operational </span> <span class="last-updated-stamp font-small"></span> </div> <div class="components-section font-regular"> <div class="components-container one-column"> <div class="component-container border-color is-group "> <div data-component-id="1njlyngsnm0d" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle GoTo Connect (Business Communication)" tabindex="0"></span> <span> GoTo Connect (Business Communication) </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <!-- children components --> <div class="child-components-container "> <div data-component-id="btqx8ff62gxl" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> VoIP Calls - Deskphones </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="vjpv3ktrfld3" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> VoIP Calls - GoTo Connect Web </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="k3236wvcsk8h" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> VoIP Calls - GoTo Connect Mobile </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="cxhz2c79yn25" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> PSTN Calls - Inbound </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="yqrn151xtkz0" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> PSTN Calls - Outbound </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="szw8hb8syz2v" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Messaging - SMS </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="t4xlcltcp1sv" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Messaging - Chat </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="jb6t5rhh50vp" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Administration Portal </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="d1qx4zlp4lq8" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Fax </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="5ysr4sjfwk8z" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Contact Center (Business Communication)" tabindex="0"></span> <span> Contact Center (Business Communication) </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <!-- children components --> <div class="child-components-container "> <div data-component-id="p9ddfxzmyyjx" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Contact Center </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="jffrsgwssc11" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> CC-Pro </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="km2bchbsdyb4" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Grasshopper (Business Communication)" tabindex="0"></span> <span> Grasshopper (Business Communication) </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <!-- children components --> <div class="child-components-container "> <div data-component-id="tkttl9ny9j64" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Grasshopper </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="hd32dmh09mzh" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Customer Engagement (Business Communication)" tabindex="0"></span> <span> Customer Engagement (Business Communication) </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <!-- children components --> <div class="child-components-container "> <div data-component-id="dzh7nf0tgm97" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Customer Engagement </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="4p5xmpsvtn31" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle GoTo Meeting, GoTo Webinar, and Collaboration Tools" tabindex="0"></span> <span> GoTo Meeting, GoTo Webinar, and Collaboration Tools </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <!-- children components --> <div class="child-components-container "> <div data-component-id="l2km8bjlpxp3" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> GoTo Meeting </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="lmh9vbm70gkq" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> GoTo Webinar </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="yr1nfkwbb53k" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> GoTo Training </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="x1qtxzqcrpjz" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> OpenVoice </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="dk8jtcqzdmnw" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> GoTo Stage </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="xhvcfyrghpsp" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> join.me </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="0g7jzlzdm431" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle GoTo Resolve (Remote Support)" tabindex="0"></span> <span> GoTo Resolve (Remote Support) </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <!-- children components --> <div class="child-components-container "> <div data-component-id="bdtws5lsjswq" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Devices </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="whykq2dpqvw7" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Helpdesk </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="ptqh82nfs7x1" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> MDM </span> <span class="tooltip-base tool" title="GoTo Resolve MDM">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="s2x4y6ccs63d" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Remote Execution </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="srvq8d51rdhn" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Reporting </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="xks82cp7lqdm" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Support </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="kb5dgvcgb519" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Login </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="79hqf2s16vyv" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Miradore (Mobile Device Management - MDM)" tabindex="0"></span> <span> Miradore (Mobile Device Management - MDM) </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <!-- children components --> <div class="child-components-container "> <div data-component-id="rnqh9nzwmfkk" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Miradore </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="cv2scpgq64sm" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Rescue and GoToAssist (Remote Support)" tabindex="0"></span> <span> Rescue and GoToAssist (Remote Support) </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <!-- children components --> <div class="child-components-container "> <div data-component-id="qyctzmw6mwnq" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Rescue </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="8070sgvygcw8" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> GoTo Assist Remote Support v5 </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="ts62b71cvvv9" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> GoTo Assist Remote support v4 </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="3ltwvq39mdzv" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> GoTo Assist Service Desk </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="6hjwbv24vyjp" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> GoTo Assist Corporate </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="49ckykc4n7c4" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Rescue Live Control </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="1069t09q36nw" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Rescue Live Guide </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="490d0v95dcmv" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Rescue Live Lens </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="ylb11tm9z0yp" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Rescue Lens </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="klwbcl91f0mj" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle GoToMyPC, Pro, Central, and Hamachi (Remote Access)" tabindex="0"></span> <span> GoToMyPC, Pro, Central, and Hamachi (Remote Access) </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <!-- children components --> <div class="child-components-container "> <div data-component-id="8w7y0lt9070m" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Pro/Central </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="76s6v5k6fd16" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> GoToMyPC </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="p3w3pw3n2jfn" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Hamachi </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="krwym5d7797z" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle GoTo API" tabindex="0"></span> <span> GoTo API </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <!-- children components --> <div class="child-components-container "> <div data-component-id="5y4vy35gwtxz" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> GoTo Assist Remote Support v5 API </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="l5hm78qz2hpj" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> GoTo Meeting API </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="804ncjn3gnsy" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> GoTo Training API </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="xxzfxn6vjgfw" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> GoTo Webinar API </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="l6phpng4w3kd" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> GoTo Connect API </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="23tqbf93z8kb" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> GoTo Assist Service Desk API </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="j769h8r8r2br" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> GoTo Assist Remote Support API </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="b9mgkrjtyw5z" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> GoTo Assist Corporate API </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="qqmj3w6ryhj1" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> GoTo Developer Center Frontend </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="8shndkq33rm3" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Admin API </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="ttc6fs23214y" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> SCIM API </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="8jrzbt8ztbfx" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Authentication API </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="ltf4vd47jb03" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> GoTo Resolve Recording and Session API </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="jt7g0147jcqd" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> GoTo Resolve MDM API </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color"> <div data-component-id="488cvg6m8wnm" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> GoTo StatusPage </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-statuses-legend font-small"> <div class="legend-item status-green"> <span class="icon-indicator fa fa-check"></span> Operational </div> <div class="legend-item status-yellow"> <span class="icon-indicator fa fa-minus-square"></span> Degraded Performance </div> <div class="legend-item status-orange"> <span class="icon-indicator fa fa-exclamation-triangle"></span> Partial Outage </div> <div class="breaker"></div> <div class="legend-item status-red"> <span class="icon-indicator fa fa-times"></span> Major Outage </div> <div class="legend-item status-blue"> <span class="icon-indicator fa fa-wrench"></span> Maintenance </div> </div> </div> <div class="scheduled-maintenances-container"> <div class="font-largest">Scheduled Maintenance</div> <div class="scheduled-maintenance"> <div class="incident-title font-large border-color"> <a href="https://status.goto.com/incidents/f9c7221s65yf" class="color-primary" title="GoToMyPC - Maintenance"> <span class="whitespace-pre-wrap">GoToMyPC - Maintenance</span> </a> <small class="pull-right" data-unix-time="1732685400"> Nov <var data-var='date'>27</var>, <var data-var='year'>2024</var> <var data-var='time'>05:30</var>-<var data-var='time'>08:00</var> UTC </small> </div> <div class="updates-container font-regular"> <div class="update"> <span class="whitespace-pre-wrap">As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.<br /><br /><b>Date and Time:</b> November 27th, 2024, 5:30 AM UTC to 8:00 AM UTC<br /><br /><b>Purpose:</b> This maintenance is to ensure and maintain system performance and stability.<br /><br /><b>Duration:</b> All maintenance will be performed within the 2-hours and 30-minute maintenance window.<br /><br /><b>What to expect:</b>GoToMyPC customers may not be able to initiate sessions for a 5 minute period during the maintenance window. GoToMyPC sessions that are already in progress will not be impacted. <br /><br />We would like to thank you for your patience and understanding during this time.</span> <br> <small> <var data-var="posted-on">Posted on</var> <span class="ago" data-datetime-unix="1732532430000"></span>Nov <var data-var='date'>25</var>, <var data-var='year'>2024</var> - <var data-var='time'>11:00</var> UTC </small> </div> </div> </div> <div class="scheduled-maintenance"> <div class="incident-title font-large border-color"> <a href="https://status.goto.com/incidents/f3w9zzj28whj" class="color-primary" title="GoTo Authentication API - Shutdown of api.getgo.com/oauth/v2"> <span class="whitespace-pre-wrap">GoTo Authentication API - Shutdown of api.getgo.com/oauth/v2</span> </a> <small class="pull-right" data-unix-time="1736946000"> Jan <var data-var='date'>15</var>, <var data-var='year'>2025</var> <var data-var='time'>13:00</var>-<var data-var='time'>14:00</var> UTC </small> </div> <div class="updates-container font-regular"> <div class="update"> <span class="whitespace-pre-wrap">As part of our commitment to provide exceptional service and reliability to our customers, GoTo will be conducting the shutdown of the deprecated GoTo Authentication API namespace api.getgo.com/oauth/v2 on the following date and time listed below.<br /><br /><b>Date and Time:</b> January 15, 2025, 01:00 PM UTC<br /><br /><b>Purpose:</b> This maintenance is to shutdown the deprecated GoTo Authentication API namespace api.getgo.com/oauth/v2.<br /><br /><b>What to expect:</b><br />Please take note that integrations that have not been migrated to the new GoTo Authentication API token retrieval host before the shutdown will no longer work, to guarantee a smooth transition and to avoid any possible disruptions to your integrations please follow the migration guide at <a href="https://developer.goto.com/guides/Authentication/New_Token_Retrieval_Migration_Guide/">https://developer.goto.com/guides/Authentication/New_Token_Retrieval_Migration_Guide/</a><br /><br />Our team has diligently worked to ensure a seamless transition process. However, should you encounter any unexpected issues or have concerns, please do not hesitate to reach out to us via email at <a target="_blank" href="mailto:developer-support@goto.com">developer-support@goto.com</a>.<br /><br />We would like to thank you for your cooperation during this shutdown.</span> <br> <small> <var data-var="posted-on">Posted on</var> <span class="ago" data-datetime-unix="1729523633000"></span>Oct <var data-var='date'>21</var>, <var data-var='year'>2024</var> - <var data-var='time'>15:13</var> UTC </small> </div> </div> </div> <div class="scheduled-maintenance"> <div class="incident-title font-large border-color"> <a href="https://status.goto.com/incidents/sxjfpfj2djpf" class="color-primary" title="GoTo Connect API - Shutdown of api.jive.com"> <span class="whitespace-pre-wrap">GoTo Connect API - Shutdown of api.jive.com</span> </a> <small class="pull-right" data-unix-time="1736946000"> Jan <var data-var='date'>15</var>, <var data-var='year'>2025</var> <var data-var='time'>13:00</var>-<var data-var='time'>14:00</var> UTC </small> </div> <div class="updates-container font-regular"> <div class="update"> <span class="whitespace-pre-wrap">As part of our commitment to provide exceptional service and reliability to our customers, GoTo will be conducting the shutdown of the deprecated GoTo Connect API host api.jive.com on the following date and time listed below.<br /><br /><b>Date and Time:</b> January 15, 2025, 01:00 PM UTC<br /><br /><b>Purpose:</b> This maintenance is to shutdown the deprecated GoTo Connect API host api.jive.com.<br /><br /><b>What to expect:</b><br />Please take note that integrations that have not been migrated to the new GoToConnect API host before the shutdown will no longer work, to guarantee a smooth transition and to avoid any possible disruptions to your integrations please follow the migration guide at <a href="https://developer.goto.com/guides/GoToConnect/GTC_Host_Migration/">https://developer.goto.com/guides/GoToConnect/GTC_Host_Migration/</a><br /><br />Our team has diligently worked to ensure a seamless transition process. However, should you encounter any unexpected issues or have concerns, please do not hesitate to reach out to us via email at <a target="_blank" href="mailto:developer-support@goto.com">developer-support@goto.com</a>.<br /><br />We would like to thank you for your cooperation during this shutdown.</span> <br> <small> <var data-var="posted-on">Posted on</var> <span class="ago" data-datetime-unix="1729208005000"></span>Oct <var data-var='date'>17</var>, <var data-var='year'>2024</var> - <var data-var='time'>23:33</var> UTC </small> </div> </div> </div> </div> <div class="incidents-list format-expanded"> <a class="font-largest no-link" id="past-incidents" href="#past-incidents">Past Incidents</a> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">27</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported today.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">26</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">25</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">24</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Nov <var data-var="date">23</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/3by4142ph0kc">GoToMyPC - Maintenance</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance for GoToMyPC has been <b>cancelled.</b></span> <br> <small> Nov <var data-var='date'>23</var>, <var data-var='time'>12:15</var> UTC </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.<br /><br />Date and Time: November 24, 2024, 5:30 AM UTC to 9:30 AM UTC<br /><br />Purpose: This maintenance is to ensure and maintain system performance and stability.<br /><br />Duration: All maintenance will be performed within the 4-hour maintenance window.<br /><br />What to expect: GoToMyPC customers may experience an inability to initiate sessions for about 20 minutes during the maintenance window. Additionally, some in-flight remote sessions might be affected, potentially resulting in issues like screen freezes<br /><br />We would like to thank you for your patience and understanding during this time period.</span> <br> <small> Nov <var data-var='date'>21</var>, <var data-var='time'>12:35</var> UTC </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/0f7xwy879xjr">GoToMyPC - Maintenance</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Nov <var data-var='date'>23</var>, <var data-var='time'>09:30</var> UTC </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Nov <var data-var='date'>23</var>, <var data-var='time'>05:30</var> UTC </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.<br /><br />Date and Time: November 23, 2024, 5:30 AM UTC to 9:30 AM UTC<br /><br />Purpose: This maintenance is to ensure and maintain system performance and stability.<br /><br />Duration: All maintenance will be performed within the 4-hour maintenance window.<br /><br />What to expect: GoToMyPC customers may experience an inability to initiate sessions for about 20 minutes during the maintenance window. Additionally, some in-flight remote sessions might be affected, potentially resulting in issues like screen freezes<br /><br />We would like to thank you for your patience and understanding during this time period.</span> <br> <small> Nov <var data-var='date'>21</var>, <var data-var='time'>12:34</var> UTC </small> </div> </div> </div> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">22</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">21</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Nov <var data-var="date">20</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/gd71gl00bdw0">GoTo Assist Corporate - Maintenance</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Nov <var data-var='date'>20</var>, <var data-var='time'>09:00</var> UTC </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Nov <var data-var='date'>20</var>, <var data-var='time'>07:00</var> UTC </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Corporate will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.<br /><br /><b>Date and Time:</b> November 20th, 2024, 07:00 AM to 9:00 AM UTC<br /><br /><b>Purpose:</b> This maintenance is to ensure and maintain system performance and stability.<br /><br /><b>Duration:</b> All maintenance will be performed within the 2-hours maintenance window.<br /><br /><b>What to expect:</b> Any customers utilizing the GoToAssist Corporate interface will experience a 2-hours period of downtime.<br /><br />During this downtime, customers will be unable to start GoToAssist Corporate sessions or log into their accounts. In-flight sessions will not be affected.<br /><br />We would like to thank you for your patience and understanding during this time period.</span> <br> <small> Nov <var data-var='date'> 6</var>, <var data-var='time'>18:29</var> UTC </small> </div> </div> </div> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">19</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">18</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">17</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">16</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">15</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">14</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">13</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> </div> <div class="page-footer border-color font-small"> <a href="/history" class="history-footer-link"><span style="font-family:arial">&larr;</span> Incident History</a> <span class="color-secondary powered-by"><a class="color-secondary" target="_blank" rel="noopener noreferrer nofollow" href="https://www.atlassian.com/software/statuspage?utm_campaign=status.goto.com&amp;utm_content=SP-notifications&amp;utm_medium=powered-by&amp;utm_source=inapp">Powered by Atlassian Statuspage</a></span> </div> </div> </div> <script src="https://dka575ofm4ao0.cloudfront.net/assets/status_manifest-6a7ae3a8e2e1b1e1d9466495faa0851c3f5fff938743f6501c900aa2a8792e8c.js"></script> <div id="cpt-notification-container"></div> <!-- all of the content_for stuff --> <script src="https://dka575ofm4ao0.cloudfront.net/assets/register_subscription_form-589b657fec607087fc5c740c568270907310bc4f6aaa20256e70f01b103025ca.js"></script> <script type="text/javascript"> $(function() { SP.currentPage.registerSubscriptionForm('email'); SP.currentPage.registerSubscriptionForm('sms'); SP.currentPage.registerSubscriptionForm('webhook'); SP.currentPage.registerSubscriptionForm('teams'); }); </script> <script src="https://dka575ofm4ao0.cloudfront.net/assets/status_common-c1b99d73ee7ab0fea796bd170723c1daac1381095a7dd7501a38ce6f333d86b3.js"></script> <script> SP.pollForChanges('/api/v2/status.json'); </script> <script> $(function() { $('.tool').tooltipster({ animationDuration: 100, contentAsHTML: true, delay: 100, theme: 'tooltipster-borderless', functionInit: function (instance, helper) { var $origin = $(helper.origin), dataOptions = $origin.attr('data-tooltip-config'); if (dataOptions){ dataOptions = JSON.parse(dataOptions); $.each(dataOptions, function(name, option){ instance.option(name, option); }); } } }); // clicks on first tab in subscribe popout since we won't know which is first // upon construction in the ruby code $('.updates-dropdown-nav > a').eq(0).click(); // twitter follow button needs some margin $('.twitter-follow-button').css('margin-right', '6px'); }); $(function() { // open/close component groups HRB.utils.djshook('component-group-opener').on('click', function() { var groupParentIndicator = $(this).find('.group-parent-indicator'); groupParentIndicator.toggleClass('fa-plus-square-o').toggleClass('fa-minus-square-o').end().parent().toggleClass('open'); toggleGroup(groupParentIndicator) }); }); $(function() { HRB.utils.djshook('component-group-opener').on('keydown', function(event) { if (event.key !== "Enter" && event.key !== " ") { return; } event.preventDefault() var groupParentIndicator = $(this).find('.group-parent-indicator'); groupParentIndicator.toggleClass('fa-plus-square-o').toggleClass('fa-minus-square-o').end().parent().toggleClass('open'); toggleGroup(groupParentIndicator) }); }); function toggleGroup(groupParentIndicator) { var isOpen = groupParentIndicator.attr('aria-expanded') if (isOpen == 'false') { groupParentIndicator.attr('aria-expanded', 'true'); } else { groupParentIndicator.attr('aria-expanded', 'false'); } } $(function() { $(document).on('ajax:complete', '.modal.in', function(e) { // Close the active modal. $('.modal.in').modal('hide'); }); }); </script> <script> /** INITIALIZATION **/ var recaptchaIds = {} // Unfortunately there's no unique selectors on the parent divs that recaptcha adds. The first unique selector // is the iframe rendered 2 levels deep. So this waits until the iframes are added to the page, then finds // the parent div and sets the z index so that it'll render above our modals & dropdowns from the start. function setZIndex(captchaCount, startTime) { // bail after 10s just in case so we don't do this forever if something whaky happens if (new Date() - startTime > 10000) { return; } var iframes = document.querySelectorAll('iframe[title="recaptcha challenge"]'); if (iframes.length != captchaCount) { setTimeout(function() { setZIndex(captchaCount, startTime); }, 500); } for (var i = 0; i < iframes.length; i++) { // incident subscribe modal is 1050, so this has to be above that iframes[i].parentElement.parentElement.style.zIndex = "1100"; } } function updateCaptchaIframeTitle(captchaCount, startTime, updates=0) { if (new Date() - startTime > 10000 || captchaCount === updates) { return; } var iframesWithTitle = document.querySelectorAll('iframe[title="recaptcha challenge expires in two minutes"]'); if (iframesWithTitle.length != captchaCount) { setTimeout(function() { updateCaptchaIframeTitle(captchaCount, startTime, iframesWithTitle.length + updates); }, 500); } for (var i = 0; i < iframesWithTitle.length; i++) { iframesWithTitle[i].title = "recaptcha"; } } function addIncidentCaptcha() { var incidentCaptcha = document.createElement('div'); incidentCaptcha.setAttribute('id', 'subscribe-incident-recaptcha'); incidentCaptcha.setAttribute('class', 'g-recaptcha'); incidentCaptcha.setAttribute('data-sitekey', '6LcZ-b0UAAAAAENi956aWzynTT2ZJ80dGU3F80Op'); incidentCaptcha.setAttribute('data-callback', 'submitIncidentSubscriberSuccess'); incidentCaptcha.setAttribute('data-error-callback', 'submitIncidentSubscriberError'); incidentCaptcha.setAttribute('data-size', 'invisible'); document.body.appendChild(incidentCaptcha); var incidentCode = document.createElement('input'); incidentCode.setAttribute('type', 'hidden'); incidentCode.setAttribute('id', 'submit_incident_code'); document.body.appendChild(incidentCode); } var onloadCallback = function() { // if there is an incident, then add incident captcha element if (document.getElementsByClassName('modal-open-incident-subscribe').length > 0) { addIncidentCaptcha(); } var captchas = document.getElementsByClassName("g-recaptcha"); for(var i = 0; i < captchas.length; i++) { var elId = captchas[i].id; recaptchaIds[elId] = grecaptcha.enterprise.render(elId); } setZIndex(captchas.length, new Date()); updateCaptchaIframeTitle(captchas.length, new Date()); } /** SUBSCRIBE DROPDOWN */ // callbacks for captcha success function submitNewSubscriber(type, error) { if (error) document.querySelector('#subscribe-form-' + type + ' #captcha_error').value = 'true'; document.getElementById('subscribe-form-' + type).dispatchEvent(new Event('submit', {bubbles: true, cancelable: true})); grecaptcha.enterprise.reset(recaptchaIds['subscribe-btn-' + type]); } function submitNewEmailSubscriber(token) { submitNewSubscriber('email'); } function submitNewSmsSubscriber(token) { submitNewSubscriber('sms'); } function submitNewWebhookSubscriber(token) { submitNewSubscriber('webhook'); } function submitIncidentSubscriber(token, error) { var incidentCode = document.getElementById('submit_incident_code').value; var incidentForm = document.getElementById('subscribe-form-' + incidentCode); incidentForm.querySelector('input[name="captcha_error"]').value = error; incidentForm.querySelector('input[name="g-recaptcha-response"]').value = token; incidentForm.dispatchEvent(new Event('submit', {bubbles: true, cancelable: true})); grecaptcha.enterprise.reset(recaptchaIds['subscribe-incident-recaptcha']); } function submitIncidentSubscriberSuccess(token) { submitIncidentSubscriber(token, 'false'); } // callbacks if we get captcha network errors function emailSubscriberCaptchaError(token) { submitNewSubscriber('email', true); } function smsSubscriberCaptchaError(token) { submitNewSubscriber('sms', true); } function webhookSubscriberCaptchaError(token) { submitNewSubscriber('webhook', true); } function submitIncidentSubscriberError(token) { submitIncidentSubscriber(token, 'true'); } // tracking clicks ['email', 'sms', 'webhook'].forEach(function(type) { var el = document.getElementById('subscribe-btn-' + type); el && el.addEventListener("click", function() { $.ajax({ type: "POST", url: "/subscriptions/track_attempt", data: { type: type } }) }) }) // form submission success callbacks $('#subscribe-form-email').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success') { SP.currentPage.updatesDropdown.hide(); document.getElementById('email').value = ''; } }); $('#subscribe-form-sms').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success' && data.otp_flow !== true) { SP.currentPage.updatesDropdown.hide(); document.getElementById('phone-number').value = ''; } }); $('#subscribe-form-webhook').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success') { SP.currentPage.updatesDropdown.hide(); document.getElementById('endpoint-webhooks').value = ''; document.getElementById('email-webhooks').value = ''; } }); $('a.subscribe').on('click', function() { document.body.style.overflow = "hidden"; document.body.style.height = "100vh"; }); $('div.modal-open-incident-subscribe').on('hidden', function(){ document.body.style.overflow = ""; document.body.style.height = ""; }); function submitCaptchaIncidentSubscribe(event) { var incidentCode = event.target.id.split('-')[2]; event.preventDefault(); $.ajax({ type: "POST", url: "/subscriptions/track_attempt", data: { type: 'incident' } }) document.getElementById('submit_incident_code').value = incidentCode; grecaptcha.enterprise.execute(recaptchaIds['subscribe-incident-recaptcha']); } </script> <script src='https://www.recaptcha.net/recaptcha/enterprise.js?onload=onloadCallback&render=explicit' async defer></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/common-814024cd42fea12d6fe1.chunk.js"></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/globals-0c851e8c6754c4375f64.chunk.js"></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/runtime-8a1984f6547cb712c8d9.js"></script> <script> window.addEventListener('load', function () { const urlParams = new URLSearchParams(window.location.search); const messageToken = urlParams.get('slack_message_token'); const channelName = escape(urlParams.get('channel_name')); if(!!messageToken) { switch(messageToken) { case 'slack_auth_error': HRB.utils.notify('The Slack authorization attempt was unsuccessful. Try again.', {cssClass:'error'}); break; case 'subscribers_disabled_error': HRB.utils.notify('Slack subscriptions are not enabled on this page.', {cssClass:'error'}); break; case 'direct_message_channel_error': HRB.utils.notify('Subscriptions aren鈥檛 supported in direct messages. Try subscribing again and choose a channel instead.', {cssClass:'error'}); break case 'duplicate_error': HRB.utils.notify("You're already subscribed to get Slack notifications in that channel.", {cssClass:'error'}); break; case 'duplicate_private_channel_error': HRB.utils.notify(`You're already subscribed to get Slack notifications in #${channelName}. Invite the @Statuspage app to that channel to start getting status updates.`, {cssClass: 'error'}); break; case 'default_success': HRB.utils.notify("You're now subscribed to get Statuspage updates in Slack!", {cssClass:'success'}); break; case 'private_channel_success': HRB.utils.notify(`IMPORTANT: Invite the @Statuspage app to your Slack channel #${channelName} to start getting status updates.`, {cssClass:'success'}); break; } } }); </script> <!-- FOR FLASH NOTICES --> <!-- FOR ERROR --> <script> $(function() { var $link = $('<span class="color-secondary powered-by"><a class="color-secondary" target="_blank" rel="noopener noreferrer nofollow" href="https://www.atlassian.com/software/statuspage?utm_campaign=status.goto.com&amp;utm_content=SP-notifications&amp;utm_medium=powered-by&amp;utm_source=inapp">Powered by Atlassian Statuspage</a></span>'); var setPoweredByStyles = function() { if (!$('.powered-by').length) { $link.appendTo($('.page-footer')) } $('.powered-by').attr('style', 'display: inline !important; visibility:visible !important; opacity: 1 !important; position:static !important; text-indent:0px !important; transform:scale(1) !important'); } setInterval(setPoweredByStyles, 1000); }); </script> </body> </html>

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