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Invoking Scenarios - Connect
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href="/pdq/ingenico/static-ip">Setting a Static IP Address</a> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/tms-call">Performing a TMS Call</a> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/pair-base">Pairing an iWL to a base</a> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/standalone-mode">Switching to Standalone Mode</a> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/supervisor-password">Changing the Supervisor Password</a> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/software-version">Checking the Software Version</a> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/configuration-options">Configuration Options</a> </li> </ul> <ul class="nav nav-pills nav-stacked menu-connect-e"> <li class="title"> <span class="collapse-button pull-right glyphicon glyphicon-chevron-down"></span> <div>Connect-E</div> </li> <li class="nav-stacked-item"> <a href="/ConnectE/GettingStarted">Getting Started</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/PaymentsFlows">Payment Flows</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/BestPractice">Best Practices</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/Standard">Standard - One off Payment</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/RecurringPayment">Standard - Repeat Payment</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/WaitPreExecuteOneOffPayment">Wait Pre-execute - One off Payment</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/WaitPreExecuteRecurringPayment">Wait Pre-execute - Repeat Payment</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/SavePaymentMethodOneOffPayment">Save Payment Method - One off Payment</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/Checkout">Checkout</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/Wallet">Wallet</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/ApplePay">Apple Pay™</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/GooglePay">Google Pay™</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/Webhooks">Webhooks</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/RestApi">REST API</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/SettingUpTestAccount">Setup Test Account</a> </li> </ul> </div> </div> <div class="flex-row content container-fluid main-content"> <h1 class="page-header">Invoking Scenarios</h1> <div class="separated-text-section"> <h3>Time Out</h3> <ul><li><h4>Card left inserted for too long</h4></li></ul> <ol> <li>Start a transaction.</li> <li>Using a chip card, proceed with the transaction normally.</li> <li>Leave the card inserted when the terminal prompts for removal after the transaction goes through.</li> <li>After 200 seconds, or as soon as the PDQ comes back online, Connect will mark the transaction as finished with a "TIMED_OUT" result and it will send a "TRANSACTION_FINISHED" notification.</li> <li>The card can then be removed and the transaction on the PDQ should complete. Connect won't reflect this.</li> </ol> <ul><li><h4>PDQ restarted mid transaction</h4></li></ul> <ol> <li>Start a transaction.</li> <li>Using a chip card, proceed with the transaction but restart the PDQ at some point during the process.</li> <li>After 200 seconds, or as soon as the PDQ comes back online, Connect will mark the transaction as finished with a "TIMED_OUT" result and it will send a "TRANSACTION_FINISHED" notification.</li> </ol> </div> <div class="separated-text-section"> <h3>Signature Verification</h3> <ul><li><h4>Card inserted incorrectly</h4></li></ul> <ol> <li>Start a sale transaction.</li> <li>From the 'Present Card' screen, insert a test card incorrectly.</li> <li>Repeat the above step twice more until the PDQ shows the 'Insert/Swipe Card' screen.</li> <li>Swipe the test card to invoke a signature transaction.</li> </ol> <ul><li><h4>Refund</h4></li></ul> <ol> <li>Carry out a refund transaction with a chip and pin card.</li> <li>Insert the test card to invoke a signature transaction.</li> </ol> </div> <div class="separated-text-section"> <h3>CP (Customer Present)</h3> <ol> <li>Start a transaction.</li> <li>From the 'Present Card' screen, press the MENU button on the PDQ.</li> <li>Enter the 16 digit PAN (Primary Account Number) of a Test Card.</li> <li>Enter the expiry date of a Test Card in the format MMYY.</li> <li>Press F4 - YES to invoke a Customer Present transaction.</li> </ol> </div> <div class="separated-text-section"> <h3>CNP (Customer Not Present)</h3> <ol> <li>Start a transaction.</li> <li>From the 'Present Card' screen, press the MENU button on the PDQ.</li> <li>Enter the 16 digit PAN (Primary Account Number) of a Test Card.</li> <li>Enter the expiry date of a Test Card in the format MMYY.</li> <li>Press F1 - NO to invoke a Customer Not Present transaction.</li> <li>Enter the 3 digit CSC (Card Security Code) of a Test Card.</li> <li>Enter any value for the Postcode Nums.</li> <li>Enter any value for the Address Nums to complete the Customer Not Present Transaction.</li> </ol> </div> <div class="separated-text-section"> <h3>Mocked transaction responses (Dojo Terminals)</h3> The mocked result of the transaction is based on the amount entered, i.e. entering the amount on the left will result on the transaction result on the right. <table class="table" style="margin-top: 20px;"> <tr> <th>Amount</th> <th>Transaction result</th> </tr> <tr> <td>拢32.23</td> <td>Declined</td> </tr> <tr> <td>拢42.24</td> <td>Requires card inserted</td> </tr> <tr> <td>拢56.65</td> <td>Requires Signature</td> </tr> <tr> <td>拢67.76</td> <td>AG timeout</td> </tr> <tr> <td>拢12.98</td> <td>AG error</td> </tr> <tr> <td>Any other amount</td> <td>Approved</td> </tr> </table> </div> <h3>Declined</h3> <ol> <li>Follow the above steps to invoke a CP transaction using details for Virtual Test Card #2.</li> <li>When the PDQ prompts for Cashback, enter any amount and press ENTER.</li> <li>The transaction will now receive a Declined response.</li> </ol> </div> </div> <script src="/lib/jquery/dist/jquery.js"></script> <script src="/lib/bootstrap/dist/js/bootstrap.js"></script> <script src="/js/site.js?v=EJoUa2zJf1jD2gOSD-bFxcqjh7BTi3T8Syelg9L4Zs4"></script> <script> (function(i, s, o, g, r, a, m) { i['GoogleAnalyticsObject'] = r; i[r] = i[r] || function() { (i[r].q = i[r].q || []).push(arguments) }, i[r].l = 1 * new Date(); a = s.createElement(o), m = s.getElementsByTagName(o)[0]; a.async = 1; a.src = g; m.parentNode.insertBefore(a, m) })(window, document, 'script', 'https://www.google-analytics.com/analytics.js', 'ga'); ga('create', 'UA-102643555-1', 'auto'); ga('send', 'pageview'); </script> </body> </html>