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ak4akz">.css-ak4akz{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;position:relative;box-sizing:border-box;-webkit-tap-highlight-color:transparent;background-color:transparent;outline:0;border:0;margin:0;border-radius:0;padding:0;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;vertical-align:middle;-moz-appearance:none;-webkit-appearance:none;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-family:var(--font-inter, sans-serif);font-size:0.875rem;line-height:1.75rem;font-weight:700;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 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MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium MuiButton-colorPrimary MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium MuiButton-colorPrimary sc-e9f77498-0 joNyFH css-ak4akz" tabindex="0" type="button" href="" target="_self"><span class="sc-b323b31-0 btXZGI button-label" display="inline-flex"><div width="16.5px" height="13px" class="sc-6293d692-0 eerUnR"><span display="block" height="2px" width="100%" opacity="1" transform="rotate(0)" class="sc-b323b31-0 fAyXOw"></span><span display="block" height="2px" width="100%" opacity="1" class="sc-b323b31-0 jYoQJr"></span><span display="block" height="2px" width="100%" opacity="1" transform="rotate(0)" class="sc-b323b31-0 bzvkpX"></span></div></span></button></div><ul width="100%" height="0px" class="sc-ace17a57-0 sc-6174bbde-2 girkTs OhxLq"><div display="none" class="sc-ace17a57-0 bCtuFU"><a rel="" target="" width="100%" display="flex" href="/" 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187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div></div><div pointer-events="none" class="sc-6293d692-0 sc-12e7a4d7-0 fqJJID kNrZqT"><div class="sc-ace17a57-0 iIvmda"><div class="sc-ace17a57-0 fXUJvn"><div class="sc-ace17a57-0 jbARwL"><div class="sc-ace17a57-0 eFYjSa"><div class="sc-ace17a57-0 gYFcFc"><span display="block" width="auto" class="sc-b323b31-0 gIJLbd">APIs</span></div><div class="sc-ace17a57-0 eTCxuy"><div width="50%" class="sc-ace17a57-0 gYDtdW"><div width="max-content" class="sc-ace17a57-0 sc-ccbecc8e-5 dMJoKC cpILeE"><a rel="" target="" text-decoration="none" class="sc-e69ac761-0 cCnzAI sc-ccbecc8e-10 hTsgxp" href="/product/voice-agent-api"><div class="sc-ace17a57-0 gCajMv"><div class="sc-ace17a57-0 sc-ccbecc8e-4 ftcNci hZomgC"><div width="fit-content" height="fit-content" class="sc-ace17a57-0 sc-8a9179cd-0 iMdtXa gmMByP"><img alt="" loading="lazy" width="16" height="16" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.datocms-assets.com/96965/1728060023-speech-to-speech.svg"/></div></div><div class="sc-ace17a57-0 guuHrd"><span font-weight="medium" display="flex" tabindex="-1" class="sc-b323b31-0 sc-ccbecc8e-13 hHDluE fYOWWL">Voice Agent API</span><span font-size="textXs" class="sc-b323b31-0 sc-ccbecc8e-14 lnJhVG gfARq">For real-time AI Agents</span></div></div></a></div><div width="max-content" class="sc-ace17a57-0 sc-ccbecc8e-5 dMJoKC cpILeE"><a rel="" target="" text-decoration="none" class="sc-e69ac761-0 cCnzAI sc-ccbecc8e-10 hTsgxp" href="/product/text-to-speech"><div class="sc-ace17a57-0 gCajMv"><div class="sc-ace17a57-0 sc-ccbecc8e-4 ftcNci hZomgC"><div width="fit-content" height="fit-content" class="sc-ace17a57-0 sc-8a9179cd-0 iMdtXa gmMByP"><img alt="" loading="lazy" width="16" height="16" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.datocms-assets.com/96965/1728060055-text-to-speech.svg"/></div></div><div class="sc-ace17a57-0 guuHrd"><span font-weight="medium" display="flex" tabindex="-1" class="sc-b323b31-0 sc-ccbecc8e-13 hHDluE fYOWWL">Text to Speech API</span><span font-size="textXs" class="sc-b323b31-0 sc-ccbecc8e-14 lnJhVG gfARq">Responsive, natural-sounding voices</span></div></div></a></div><div width="max-content" class="sc-ace17a57-0 sc-ccbecc8e-5 dMJoKC cpILeE"><a rel="" target="" text-decoration="none" class="sc-e69ac761-0 cCnzAI sc-ccbecc8e-10 hTsgxp" href="/product/speech-to-text"><div class="sc-ace17a57-0 gCajMv"><div class="sc-ace17a57-0 sc-ccbecc8e-4 ftcNci hZomgC"><div width="fit-content" height="fit-content" class="sc-ace17a57-0 sc-8a9179cd-0 iMdtXa gmMByP"><img alt="" loading="lazy" width="16" height="16" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.datocms-assets.com/96965/1728060077-speech-to-text.svg"/></div></div><div class="sc-ace17a57-0 guuHrd"><span font-weight="medium" display="flex" tabindex="-1" class="sc-b323b31-0 sc-ccbecc8e-13 hHDluE fYOWWL">Speech to Text API</span><span font-size="textXs" class="sc-b323b31-0 sc-ccbecc8e-14 lnJhVG gfARq">Unmatched accuracy, speed & cost</span></div></div></a></div><div width="max-content" class="sc-ace17a57-0 sc-ccbecc8e-5 dMJoKC cpILeE"><a rel="" target="" text-decoration="none" class="sc-e69ac761-0 cCnzAI sc-ccbecc8e-10 hTsgxp" href="/product/audio-intelligence"><div class="sc-ace17a57-0 gCajMv"><div class="sc-ace17a57-0 sc-ccbecc8e-4 ftcNci hZomgC"><div width="fit-content" height="fit-content" class="sc-ace17a57-0 sc-8a9179cd-0 iMdtXa gmMByP"><img alt="" loading="lazy" width="16" height="16" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.datocms-assets.com/96965/1728060103-brain-ai.svg"/></div></div><div class="sc-ace17a57-0 guuHrd"><span font-weight="medium" display="flex" tabindex="-1" class="sc-b323b31-0 sc-ccbecc8e-13 hHDluE fYOWWL">Audio Intelligence API</span><span font-size="textXs" class="sc-b323b31-0 sc-ccbecc8e-14 lnJhVG gfARq">Powered by AI Language models</span></div></div></a></div></div></div></div></div></div><div width="calc(100%)" class="sc-ace17a57-0 sc-ccbecc8e-6 hiDOHk hdSSSp"><div width="100%" class="sc-ace17a57-0 lePzZD"><span display="block" height="36px" class="sc-b323b31-0 ilnsGr">Announcements</span><style data-emotion="css 1y3y2u2">.css-1y3y2u2{font-family:var(--font-inter, sans-serif);font-size:1.0446428571428572rem;line-height:1.75rem;font-weight:700;text-transform:uppercase;min-width:64px;padding:4px 5px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms 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MuiButton-colorSecondary MuiButton-root MuiButton-text MuiButton-textSecondary MuiButton-sizeMedium MuiButton-textSizeMedium MuiButton-colorSecondary sc-e9f77498-0 kOsYFK sc-46b7fa43-0 sc-6174bbde-0 bZUcCS css-1vy4m6x" tabindex="0" type="button" href="https://console.deepgram.com/" target="_self" id="108492178" __typename="ComponentCallToActionRecord"><span class="sc-b323b31-0 btXZGI button-label" display="inline-flex"><span>Log In</span></span></a><style data-emotion="css 134mfhg">.css-134mfhg{font-family:var(--font-inter, sans-serif);font-size:0.875rem;line-height:1.75rem;font-weight:700;text-transform:uppercase;min-width:64px;padding:6px 16px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 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16px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;box-shadow:0px 3px 1px -2px rgba(0,0,0,0.2),0px 2px 2px 0px rgba(0,0,0,0.14),0px 1px 5px 0px rgba(0,0,0,0.12);min-width:0;text-transform:capitalize;font-weight:600;border-radius:4px;font-size:1rem;padding-left:2rem;padding-right:2rem;-webkit-transition:unset;transition:unset;white-space:nowrap;position:relative;font-size:1rem;line-height:2;padding-left:1.25rem;padding-right:1.25rem;background:#0B0B0C;color:#ffffff;border:1px solid #ffffff;}.css-aaf570::-moz-focus-inner{border-style:none;}.css-aaf570.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-aaf570{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-aaf570:hover{-webkit-text-decoration:none;text-decoration:none;box-shadow:0px 2px 4px -1px rgba(0,0,0,0.2),0px 4px 5px 0px rgba(0,0,0,0.14),0px 1px 10px 0px rgba(0,0,0,0.12);}.css-aaf570:active{box-shadow:0px 5px 5px -3px rgba(0,0,0,0.2),0px 8px 10px 1px rgba(0,0,0,0.14),0px 3px 14px 2px rgba(0,0,0,0.12);}.css-aaf570.Mui-focusVisible{box-shadow:0px 3px 5px -1px rgba(0,0,0,0.2),0px 6px 10px 0px rgba(0,0,0,0.14),0px 1px 18px 0px rgba(0,0,0,0.12);}.css-aaf570.Mui-disabled{color:rgba(0, 0, 0, 0.26);box-shadow:none;background-color:rgba(0, 0, 0, 0.12);}.css-aaf570::before{content:"";position:absolute;width:100%;height:100%;top:-1px;left:-1px;z-index:0;opacity:0;-webkit-transition:opacity 100ms ease-in-out,background-position 400ms ease-in-out;transition:opacity 100ms 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sc-46b7fa43-0 ddmqJr sc-6174bbde-0 bZUczc css-aaf570" tabindex="0" type="button" id="T-CCS94ZQ2CRFyuYD-Kv-Q" __typename="ComponentCallToActionRecord" href="/contact-us"><span class="sc-b323b31-0 fcPowg button-label" display="inline-flex"><span>Get a Demo</span></span></a><style data-emotion="css 40xoaf">.css-40xoaf{font-family:var(--font-inter, sans-serif);font-size:0.875rem;line-height:1.75rem;font-weight:700;text-transform:uppercase;min-width:64px;padding:6px 16px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:rgba(0, 0, 0, 0.87);background-color:#00E062;box-shadow:0px 3px 1px 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rgba(0,0,0,0.12);}.css-40xoaf.Mui-disabled{color:rgba(0, 0, 0, 0.26);box-shadow:none;background-color:rgba(0, 0, 0, 0.12);}.css-40xoaf::before{content:"";position:absolute;width:100%;height:100%;top:-1px;left:-1px;z-index:0;opacity:0;-webkit-transition:opacity 100ms ease-in-out,background-position 400ms ease-in-out;transition:opacity 100ms ease-in-out,background-position 400ms ease-in-out;border-radius:4px;box-sizing:content-box;padding:1px;}.css-40xoaf::before{background:linear-gradient(to right, #008fc1, #00f099, #008fc1, #00f099);-webkit-background-size:300% 100%;background-size:300% 100%;}.css-40xoaf:hover{color:#0B0B0C;box-shadow:0px 1px 2px rgba(38, 44, 52, 0.05);background:#ffffff;}.css-40xoaf:hover::before{opacity:1;-webkit-background-position:100% 0;background-position:100% 0;}.css-40xoaf:focus{background:#ffffff;box-shadow:0px 1px 2px rgba(16, 24, 40, 0.05),0px 0px 0px 2px #687EF7;border-color:#ffffff;}.css-40xoaf.Mui-disabled{background:#2C2C33;color:#A9A9AD;}</style><style data-emotion="css ubnyan">.css-ubnyan{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;position:relative;box-sizing:border-box;-webkit-tap-highlight-color:transparent;background-color:transparent;outline:0;border:0;margin:0;border-radius:0;padding:0;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;vertical-align:middle;-moz-appearance:none;-webkit-appearance:none;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-family:var(--font-inter, sans-serif);font-size:0.875rem;line-height:1.75rem;font-weight:700;text-transform:uppercase;min-width:64px;padding:6px 16px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:rgba(0, 0, 0, 0.87);background-color:#00E062;box-shadow:0px 3px 1px -2px rgba(0,0,0,0.2),0px 2px 2px 0px rgba(0,0,0,0.14),0px 1px 5px 0px rgba(0,0,0,0.12);min-width:0;text-transform:capitalize;font-weight:600;border-radius:4px;font-size:1rem;padding-left:2rem;padding-right:2rem;-webkit-transition:unset;transition:unset;white-space:nowrap;position:relative;font-size:1rem;line-height:2;padding-left:1.25rem;padding-right:1.25rem;background-color:#ffffff;color:#0B0B0C;border:1px solid #ffffff;}.css-ubnyan::-moz-focus-inner{border-style:none;}.css-ubnyan.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-ubnyan{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-ubnyan:hover{-webkit-text-decoration:none;text-decoration:none;background-color:#00BB49;box-shadow:0px 2px 4px -1px rgba(0,0,0,0.2),0px 4px 5px 0px rgba(0,0,0,0.14),0px 1px 10px 0px rgba(0,0,0,0.12);}@media (hover: none){.css-ubnyan:hover{background-color:#00E062;}}.css-ubnyan:active{box-shadow:0px 5px 5px -3px rgba(0,0,0,0.2),0px 8px 10px 1px rgba(0,0,0,0.14),0px 3px 14px 2px rgba(0,0,0,0.12);}.css-ubnyan.Mui-focusVisible{box-shadow:0px 3px 5px -1px rgba(0,0,0,0.2),0px 6px 10px 0px rgba(0,0,0,0.14),0px 1px 18px 0px rgba(0,0,0,0.12);}.css-ubnyan.Mui-disabled{color:rgba(0, 0, 0, 0.26);box-shadow:none;background-color:rgba(0, 0, 0, 0.12);}.css-ubnyan::before{content:"";position:absolute;width:100%;height:100%;top:-1px;left:-1px;z-index:0;opacity:0;-webkit-transition:opacity 100ms ease-in-out,background-position 400ms ease-in-out;transition:opacity 100ms ease-in-out,background-position 400ms ease-in-out;border-radius:4px;box-sizing:content-box;padding:1px;}.css-ubnyan::before{background:linear-gradient(to right, #008fc1, #00f099, #008fc1, #00f099);-webkit-background-size:300% 100%;background-size:300% 100%;}.css-ubnyan:hover{color:#0B0B0C;box-shadow:0px 1px 2px rgba(38, 44, 52, 0.05);background:#ffffff;}.css-ubnyan:hover::before{opacity:1;-webkit-background-position:100% 0;background-position:100% 0;}.css-ubnyan:focus{background:#ffffff;box-shadow:0px 1px 2px rgba(16, 24, 40, 0.05),0px 0px 0px 2px #687EF7;border-color:#ffffff;}.css-ubnyan.Mui-disabled{background:#2C2C33;color:#A9A9AD;}</style><a class="MuiButtonBase-root MuiButton-root MuiButton-contained MuiButton-containedPrimary MuiButton-sizeMedium MuiButton-containedSizeMedium MuiButton-colorPrimary MuiButton-root MuiButton-contained MuiButton-containedPrimary MuiButton-sizeMedium MuiButton-containedSizeMedium MuiButton-colorPrimary sc-e9f77498-0 kOsYFK sc-46b7fa43-0 ddmqJr sc-6174bbde-0 bZUczc css-ubnyan" tabindex="0" type="button" href="https://console.deepgram.com/signup" target="_self" id="108492199" __typename="ComponentCallToActionRecord"><span class="sc-b323b31-0 btXZGI button-label" display="inline-flex"><span>Sign Up</span></span></a></div></ul></div></div></div><div display="none" id="nav-overlay" height="0" class="sc-ace17a57-0 jUgQHG"></div></div></nav></div></header><main id="main-content"><section id="blog-detail-hero" class="sc-6293d692-0 ifmgra"><div class="sc-6293d692-0 jBxPcy"><div class="sc-ace17a57-0 bAZsfZ"><div font-family="bodyFont" font-size="textMd" class="sc-ace17a57-0 kLsawu"><div class="sc-ace17a57-0 bVMolq"><a rel="" target="" href="/learn/article" class="sc-e69ac761-0 brkkeo">Article</a><span class="sc-b323b31-0">·</span><span class="sc-b323b31-0">Announcements</span><span class="sc-b323b31-0">·</span><span class="sc-b323b31-0">Sep 19, 2024</span></div><span display="none" class="sc-b323b31-0 fSpsjA">7 min read</span></div><div class="sc-ace17a57-0 dARbDz"><div class="sc-ace17a57-0 dGsCbQ"><h1 font-weight="semiBold" class="sc-4555ca6a-0 dSJHBm">Introducing Deepgram’s Voice Agent API</h1><div class="sc-ace17a57-0 hjycUG"><span font-family="bodyFont" class="sc-b323b31-0 kkppSz">Meet Deepgram’s Voice Agent API, the fastest and easiest way to build intelligent voicebots and AI agents for customer support, order taking, and more!</span></div></div><div class="sc-ace17a57-0 hjycUG"><span font-family="bodyFont" font-size="textMd" class="sc-b323b31-0 gXJSka">7 min read</span><div class="sc-ace17a57-0 frJESy"><div cursor="pointer" tabindex="0" class="sc-ace17a57-0 ePYqmP"><span display="inline-flex" class="sc-b323b31-0 bZmEHx"><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 512 512" height="24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z"></path></svg></span></div><div cursor="pointer" tabindex="0" class="sc-ace17a57-0 ePYqmP"><span display="inline-flex" class="sc-b323b31-0 bZmEHx"><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 512 512" height="24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M459.37 151.716c.325 4.548.325 9.097.325 13.645 0 138.72-105.583 298.558-298.558 298.558-59.452 0-114.68-17.219-161.137-47.106 8.447.974 16.568 1.299 25.34 1.299 49.055 0 94.213-16.568 130.274-44.832-46.132-.975-84.792-31.188-98.112-72.772 6.498.974 12.995 1.624 19.818 1.624 9.421 0 18.843-1.3 27.614-3.573-48.081-9.747-84.143-51.98-84.143-102.985v-1.299c13.969 7.797 30.214 12.67 47.431 13.319-28.264-18.843-46.781-51.005-46.781-87.391 0-19.492 5.197-37.36 14.294-52.954 51.655 63.675 129.3 105.258 216.365 109.807-1.624-7.797-2.599-15.918-2.599-24.04 0-57.828 46.782-104.934 104.934-104.934 30.213 0 57.502 12.67 76.67 33.137 23.715-4.548 46.456-13.32 66.599-25.34-7.798 24.366-24.366 44.833-46.132 57.827 21.117-2.273 41.584-8.122 60.426-16.243-14.292 20.791-32.161 39.308-52.628 54.253z"></path></svg></span></div><div cursor="pointer" tabindex="0" class="sc-ace17a57-0 ePYqmP"><span display="inline-flex" class="sc-b323b31-0 bZmEHx"><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 448 512" color="common-activeBlue" style="color:common-activeBlue" height="24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z"></path></svg></span></div></div></div></div><div width="100%" class="sc-ace17a57-0 fUkOxP"><div width="100%" height="fit-content" class="sc-ace17a57-0 sc-8a9179cd-0 hDEsCT gmMByP"><img alt="" title="" id="d_taIbWYS5GjHifIcn-puA" loading="lazy" width="2393" height="1256" decoding="async" data-nimg="1" class="sc-3eb7c263-0 dfVVxe" style="color:transparent;object-fit:cover" sizes="(max-width: 767px) 100vw, (max-width: 1024px) 70vw, 70vw" srcSet="/_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1726606424-2406-sts-blog.png&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1726606424-2406-sts-blog.png&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1726606424-2406-sts-blog.png&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1726606424-2406-sts-blog.png&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1726606424-2406-sts-blog.png&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1726606424-2406-sts-blog.png&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1726606424-2406-sts-blog.png&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1726606424-2406-sts-blog.png&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1726606424-2406-sts-blog.png&w=3840&q=75"/></div></div></div></div></section><section class="sc-6293d692-0 ifmgra"><div class="sc-6293d692-0 jBxPcy"><div class="sc-ace17a57-0 exKuzk"><div display="none" class="sc-ace17a57-0 dNHWqe"><div class="sc-ace17a57-0 godeNR table-of-contents" width="340px" display="none"><div width="100%" class="sc-ace17a57-0 bffmgp"><span font-family="bodyFont" class="sc-b323b31-0 hSPZfF">Table of Contents</span></div><div width="100%" class="sc-ace17a57-0 sc-a28244cf-0 fwHUti dYIXOp"><a rel="" target="" font-size="textSm" font-family="bodyFont" text-decoration="none" font-weight="bold" href="/learn/introducing-ai-voice-agent-api#tldr" class="sc-e69ac761-0 hpvIBT">tl;dr:</a><a rel="" target="" font-size="textSm" font-family="bodyFont" text-decoration="none" font-weight="bold" href="/learn/introducing-ai-voice-agent-api#meet-the-deepgram-voice-agent-api-realtime-conversational-ai-in-one-easy-to-use-api" class="sc-e69ac761-0 jAytVW">Meet the Deepgram Voice Agent API: real-time, conversational AI in one easy to use API</a><a rel="" target="" font-size="textSm" font-family="bodyFont" text-decoration="none" font-weight="bold" href="/learn/introducing-ai-voice-agent-api#enabling-the-future-of-voicefirst-ai" class="sc-e69ac761-0 jAytVW">Enabling the future of Voice-First AI</a><a rel="" target="" font-size="textSm" font-family="bodyFont" text-decoration="none" font-weight="bold" href="/learn/introducing-ai-voice-agent-api#getting-started" class="sc-e69ac761-0 jAytVW">Getting started</a></div></div><div class="sc-d5cf38bd-3 ikhMrz"><div class="sc-ace17a57-0 fJkbQy"><button type="button" class="sc-d5cf38bd-1 iMNRFs"><span display="inline-flex" class="sc-b323b31-0 bZmEHx"><svg width="20" height="20"><use href="/svgs/icons-updated.svg#list"></use></svg></span><span font-family="bodyFont" font-weight="semiBold" class="sc-b323b31-0 cFrsJE">Table of Contents</span></button></div></div><div class="sc-ace17a57-0 iXgOpE"><span font-weight="medium" class="sc-b323b31-0 jYyMDk">Share this guide</span><div class="sc-ace17a57-0 frJESy"><div cursor="pointer" tabindex="0" class="sc-ace17a57-0 ePYqmP"><span display="inline-flex" class="sc-b323b31-0 bZmEHx"><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 512 512" height="24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z"></path></svg></span></div><div cursor="pointer" tabindex="0" class="sc-ace17a57-0 ePYqmP"><span display="inline-flex" class="sc-b323b31-0 bZmEHx"><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 512 512" height="24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M459.37 151.716c.325 4.548.325 9.097.325 13.645 0 138.72-105.583 298.558-298.558 298.558-59.452 0-114.68-17.219-161.137-47.106 8.447.974 16.568 1.299 25.34 1.299 49.055 0 94.213-16.568 130.274-44.832-46.132-.975-84.792-31.188-98.112-72.772 6.498.974 12.995 1.624 19.818 1.624 9.421 0 18.843-1.3 27.614-3.573-48.081-9.747-84.143-51.98-84.143-102.985v-1.299c13.969 7.797 30.214 12.67 47.431 13.319-28.264-18.843-46.781-51.005-46.781-87.391 0-19.492 5.197-37.36 14.294-52.954 51.655 63.675 129.3 105.258 216.365 109.807-1.624-7.797-2.599-15.918-2.599-24.04 0-57.828 46.782-104.934 104.934-104.934 30.213 0 57.502 12.67 76.67 33.137 23.715-4.548 46.456-13.32 66.599-25.34-7.798 24.366-24.366 44.833-46.132 57.827 21.117-2.273 41.584-8.122 60.426-16.243-14.292 20.791-32.161 39.308-52.628 54.253z"></path></svg></span></div><div cursor="pointer" tabindex="0" class="sc-ace17a57-0 ePYqmP"><span display="inline-flex" class="sc-b323b31-0 bZmEHx"><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 448 512" color="common-activeBlue" style="color:common-activeBlue" height="24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z"></path></svg></span></div></div></div></div><div width="100%" class="sc-ace17a57-0 jZTDRF"><div height="max-content" class="sc-ace17a57-0 gYKdid"><div class="sc-ace17a57-0 eSDemu"><div class="sc-ace17a57-0 cWFyaC"><img alt="Josh Fox" title="Josh Fox" loading="lazy" width="56" height="56" decoding="async" data-nimg="1" class="sc-96f0ad33-1 ktaKVg" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1687451597-avatar_joshf.png&w=64&q=75 1x, /_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1687451597-avatar_joshf.png&w=128&q=75 2x" src="/_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1687451597-avatar_joshf.png&w=128&q=75"/></div><span font-family="bodyFont" class="sc-b323b31-0 gzJUKM">By Josh Fox</span></div><div class="sc-ace17a57-0 gACVCD"><div class="sc-ace17a57-0 MlfV"><span font-family="bodyFont" class="sc-b323b31-0 cqTrbp">Published</span><span font-family="bodyFont" class="sc-b323b31-0 PEfdG">Sep 19, 2024</span></div><div class="sc-ace17a57-0 MlfV"><span font-family="bodyFont" class="sc-b323b31-0 cqTrbp">Updated</span><span font-family="bodyFont" class="sc-b323b31-0 PEfdG">Sep 25, 2024</span></div></div></div><div class="sc-ace17a57-0 eZtkwo"><div class="sc-ace17a57-0 godeNR table-of-contents" width="340px" display="none"><div width="100%" class="sc-ace17a57-0 bffmgp"><span font-family="bodyFont" class="sc-b323b31-0 hSPZfF">Table of Contents</span></div><div width="100%" class="sc-ace17a57-0 sc-a28244cf-0 fwHUti dYIXOp"><a rel="" target="" font-size="textSm" font-family="bodyFont" text-decoration="none" font-weight="bold" href="/learn/introducing-ai-voice-agent-api#tldr" class="sc-e69ac761-0 hpvIBT">tl;dr:</a><a rel="" target="" font-size="textSm" font-family="bodyFont" text-decoration="none" font-weight="bold" href="/learn/introducing-ai-voice-agent-api#meet-the-deepgram-voice-agent-api-realtime-conversational-ai-in-one-easy-to-use-api" class="sc-e69ac761-0 jAytVW">Meet the Deepgram Voice Agent API: real-time, conversational AI in one easy to use API</a><a rel="" target="" font-size="textSm" font-family="bodyFont" text-decoration="none" font-weight="bold" href="/learn/introducing-ai-voice-agent-api#enabling-the-future-of-voicefirst-ai" class="sc-e69ac761-0 jAytVW">Enabling the future of Voice-First AI</a><a rel="" target="" font-size="textSm" font-family="bodyFont" text-decoration="none" font-weight="bold" href="/learn/introducing-ai-voice-agent-api#getting-started" class="sc-e69ac761-0 jAytVW">Getting started</a></div></div><div class="sc-d5cf38bd-3 ikhMrz"><div class="sc-ace17a57-0 fJkbQy"><button type="button" class="sc-d5cf38bd-1 iMNRFs"><span display="inline-flex" class="sc-b323b31-0 bZmEHx"><svg width="20" height="20"><use href="/svgs/icons-updated.svg#list"></use></svg></span><span font-family="bodyFont" font-weight="semiBold" class="sc-b323b31-0 cFrsJE">Table of Contents</span></button></div></div></div><div class="sc-ace17a57-0 sc-96f0ad33-0 bfFUJC khIgMh"><h2 id="tldr" class="sc-4555ca6a-0 sc-5ff58e54-3 QTxfb hRvWcu">tl;dr:</h2><ul class="sc-ace17a57-0 sc-5ff58e54-1 dslPBO fbkixs"><li class="sc-ace17a57-0 sc-5ff58e54-0 PRHwk fpIfCY"><li><p font-family="bodyFont" class="sc-5159831f-0 GBftN">Today we’ve officially launched the newest addition to our Voice AI Platform, the Deepgram <a href="https://deepgram.com/product/voice-agent-api">Voice Agent API</a>–a unified voice-to-voice API that enables natural-sounding conversations between humans and machines.</p></li></li><li class="sc-ace17a57-0 sc-5ff58e54-0 PRHwk fpIfCY"><li><p font-family="bodyFont" class="sc-5159831f-0 GBftN">Powered by the industry’s fastest, most performant speech recognition and voice synthesis models, our voice agent stack listens, thinks, and speaks naturally and in real time.</p></li></li><li class="sc-ace17a57-0 sc-5ff58e54-0 PRHwk fpIfCY"><li><p font-family="bodyFont" class="sc-5159831f-0 GBftN">Experience our voice agent API yourself with our interactive <a href="https://deepgram.com/agent">demo</a> or be among the first to build it into your product today! <a href="https://console.deepgram.com/signup">Sign up</a> now to get started and receive $200 in credits absolutely free!</p></li></li></ul><h2 id="meet-the-deepgram-voice-agent-api-realtime-conversational-ai-in-one-easy-to-use-api" class="sc-4555ca6a-0 sc-5ff58e54-3 QTxfb hRvWcu">Meet the Deepgram Voice Agent API: real-time, conversational AI in one easy to use API</h2><p font-family="bodyFont" class="sc-5159831f-0 GBftN">Deepgram is excited to unveil the latest addition to its voice AI platform–the Deepgram Voice Agent API, a unified voice-to-voice API for AI agents that enables natural-sounding conversations between humans and machines. With one powerful API, we enable enterprises and developers to easily create LLM-powered AI agents that listen, think, and speak with the same intelligence and emotive quality that a person can.</p><p font-family="bodyFont" class="sc-5159831f-0 GBftN">Powered by the industry’s fastest, most performant <a href="https://deepgram.com/learn/nova-2-speech-to-text-api">speech recognition</a> and <a href="https://deepgram.com/learn/aura-text-to-speech-tts-api-voice-ai-agents-launch">voice synthesis</a> models, our voice agent stack:</p><ul class="sc-ace17a57-0 sc-5ff58e54-1 dslPBO fbkixs"><li class="sc-ace17a57-0 sc-5ff58e54-0 PRHwk fpIfCY"><li><p font-family="bodyFont" class="sc-5159831f-0 GBftN">Listens, thinks, and speaks naturally and in real time (seriously). </p></li></li><li class="sc-ace17a57-0 sc-5ff58e54-0 PRHwk fpIfCY"><li><p font-family="bodyFont" class="sc-5159831f-0 GBftN">Gracefully handles interruptions with first-of-its-kind end-of-thought (EOT) detection modeling.</p></li></li><li class="sc-ace17a57-0 sc-5ff58e54-0 PRHwk fpIfCY"><li><p font-family="bodyFont" class="sc-5159831f-0 GBftN">Maximizes developer control, allowing builders to choose between open source, closed-source, and Bring-Your-Own LLMs.</p></li></li><li class="sc-ace17a57-0 sc-5ff58e54-0 PRHwk fpIfCY"><li><p font-family="bodyFont" class="sc-5159831f-0 GBftN">Scales to serve your production workloads with costs that ensure it.</p></li></li><li class="sc-ace17a57-0 sc-5ff58e54-0 PRHwk fpIfCY"><li><p font-family="bodyFont" class="sc-5159831f-0 GBftN">Meets your security and data privacy requirements with flexible deployment modes (including <a href="https://deepgram.com/self-hosted">self-hosted</a> options for VPC and on-premises).</p></li></li></ul><p font-family="bodyFont" class="sc-5159831f-0 GBftN">For a glimpse of what can be built with our new voice agent API, check out the videos below. In the first, we demonstrate a customer support use case where the AI voice agent leverages next-gen end-of-speech prediction to handle long pauses as a phone number-based ID is spoken. The agent delivers a responsive, natural conversational flow and provides a high-quality customer interaction involving company and product-specific context:</p><p font-family="bodyFont" class="sc-5159831f-0 GBftN"></p><p font-family="bodyFont" class="sc-5159831f-0 GBftN">In this video, we showcase a drive-thru agent’s robust performance in accurately understanding a human speaker in a noisy outdoor environment. The agent demonstrates the ability to perform complex action-taking even when it’s interrupted by the speaker:</p><p font-family="bodyFont" class="sc-5159831f-0 GBftN"></p><p font-family="bodyFont" class="sc-5159831f-0 GBftN">We’re also excited to share an early proof-of-concept prototype using our new voice agent API and we encourage you to try it firsthand with this <a href="https://deepgram.com/agent">interactive demo</a>.<br/></p><h2 id="enabling-the-future-of-voicefirst-ai" class="sc-4555ca6a-0 sc-5ff58e54-3 QTxfb hRvWcu">Enabling the future of Voice-First AI</h2><p font-family="bodyFont" class="sc-5159831f-0 GBftN">To the average consumer, terms like “voicebot” and “AI agent” are likely to conjure memories of frustrating interactions with traditional IVRs, text-based chatbots, and personal voice assistants like Siri and Alexa that fail to complete even the simplest of tasks. However, recent advances in generative AI technology have given us the tools we need to finally build engaging, human-like voice agents that have the potential to transform the business world:</p><ul class="sc-ace17a57-0 sc-5ff58e54-1 dslPBO fbkixs"><li class="sc-ace17a57-0 sc-5ff58e54-0 PRHwk fpIfCY"><li><p font-family="bodyFont" class="sc-5159831f-0 GBftN"><span font-weight="bold" class="sc-b323b31-0 caUwZV">Speech-to-text (STT)</span> - Low latency and superhuman transcription accuracy, like Deepgram’s <a href="https://deepgram.com/learn/nova-2-speech-to-text-api">Nova-2</a> STT delivers, for inputting spoken words from a human into the AI agent.</p></li></li><li class="sc-ace17a57-0 sc-5ff58e54-0 PRHwk fpIfCY"><li><p font-family="bodyFont" class="sc-5159831f-0 GBftN"><span font-weight="bold" class="sc-b323b31-0 caUwZV">Text-to-speech (TTS)</span> - Low latency, natural-sounding voice synthesis, like Deepgram’s <a href="https://deepgram.com/learn/aura-text-to-speech-tts-api-voice-ai-agents-launch">Aura</a> TTS provides, that delivers human-like spoken output to a human from the AI agent.</p></li></li><li class="sc-ace17a57-0 sc-5ff58e54-0 PRHwk fpIfCY"><li><p font-family="bodyFont" class="sc-5159831f-0 GBftN"><span font-weight="bold" class="sc-b323b31-0 caUwZV">Large language models (LLMs)</span> - Powerful, responsive generative AI models, like Llama 3 and GPT-4, that are the brains of the modern conversational AI tech stack and used for chat completion and task execution.</p></li></li></ul><br/><div cursor="zoom-in" class="sc-ace17a57-0 sc-2f2aa237-2 qVjrg dNRRUu"><style data-emotion="css q0kznr">.css-q0kznr{font-family:var(--font-inter, sans-serif);font-size:0.875rem;line-height:1.75rem;font-weight:700;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 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result='s'/%3E%3CfeFlood x='0' y='0' width='100%25' height='100%25'/%3E%3CfeComposite operator='out' in='s'/%3E%3CfeComposite in2='SourceGraphic'/%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3C/filter%3E%3Cimage width='100%25' height='100%25' x='0' y='0' preserveAspectRatio='none' style='filter: url(%23b);' href='/deepgram.jpg'/%3E%3C/svg%3E")" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1724117685-scaled-voice-ai-agent-tech-stack.png&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1724117685-scaled-voice-ai-agent-tech-stack.png&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1724117685-scaled-voice-ai-agent-tech-stack.png&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1724117685-scaled-voice-ai-agent-tech-stack.png&w=1080&q=75 1080w, 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srcSet="/_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1724117685-scaled-voice-ai-agent-tech-stack.png&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1724117685-scaled-voice-ai-agent-tech-stack.png&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1724117685-scaled-voice-ai-agent-tech-stack.png&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1724117685-scaled-voice-ai-agent-tech-stack.png&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1724117685-scaled-voice-ai-agent-tech-stack.png&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1724117685-scaled-voice-ai-agent-tech-stack.png&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1724117685-scaled-voice-ai-agent-tech-stack.png&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1724117685-scaled-voice-ai-agent-tech-stack.png&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fwww.datocms-assets.com%2F96965%2F1724117685-scaled-voice-ai-agent-tech-stack.png&w=3840&q=75"/></div><div font-size="textSm" font-style="italic" class="sc-6293d692-0 jgEMAk"></div></div></div></div></div><br/><p font-family="bodyFont" class="sc-5159831f-0 GBftN">To build the voice-powered <a href="https://www.cio.com/article/3496519/agentic-ai-decisive-operational-ai-arrives-in-business.html">agentic AI</a> future, developers must integrate these key components, but there’s much more to consider beyond simply linking these elements in a pipeline and orchestrating the handoffs between them. Crafting engaging, enterprise-grade voice agents requires world-class engineering at the model level to effectively tackle key challenges and infuse a human touch into the artificial. Key focus areas include:</p><ul class="sc-ace17a57-0 sc-5ff58e54-1 dslPBO fbkixs"><li class="sc-ace17a57-0 sc-5ff58e54-0 PRHwk fpIfCY"><li><p font-family="bodyFont" class="sc-5159831f-0 GBftN"><span font-weight="bold" class="sc-b323b31-0 caUwZV">Noisy audio</span>: Real-world audio is messy and full of background noise and disparate environmental conditions that need to be dealt with properly by the speech-to-text model.</p></li></li><li class="sc-ace17a57-0 sc-5ff58e54-0 PRHwk fpIfCY"><li><p font-family="bodyFont" class="sc-5159831f-0 GBftN"><span font-weight="bold" class="sc-b323b31-0 caUwZV">Lightning-fast responses</span>: Current response times often exceed 1.5 seconds or more but must be brought down below a second of <a href="https://deepgram.com/learn/the-biggest-hurdle-to-building-ai-agents">latency</a><span font-weight="bold" class="sc-b323b31-0 caUwZV"> </span>or less to ensure conversations flow naturally without awkward pauses or delays just as we’re accustomed to in <a href="https://fastercapital.com/content/Conversational-agent--The-Psychology-Behind-Conversational-Agents--How-AI-Mimics-Human-Interaction.html">typical human interactions</a>.</p></li></li><li class="sc-ace17a57-0 sc-5ff58e54-0 PRHwk fpIfCY"><li><p font-family="bodyFont" class="sc-5159831f-0 GBftN"><span font-weight="bold" class="sc-b323b31-0 caUwZV">Conversational cues recognition</span>: Agents must adeptly navigate the subtleties of conversational cues–knowing when to pause and when to continue when interrupted, and understanding when a speaker has finished or intends to proceed–to enable a smooth interaction with the same finesse human speakers exhibit in conversation.</p></li></li><li class="sc-ace17a57-0 sc-5ff58e54-0 PRHwk fpIfCY"><li><p font-family="bodyFont" class="sc-5159831f-0 GBftN"><span font-weight="bold" class="sc-b323b31-0 caUwZV">Contextual intelligence</span>: Voice agents need advanced understanding capabilities, naturally comprehending the context behind conversations, to respond with the most appropriate information and vocal expressiveness that feels genuine and empathetic, bringing a human touch to digital conversations.</p></li></li><li class="sc-ace17a57-0 sc-5ff58e54-0 PRHwk fpIfCY"><li><p font-family="bodyFont" class="sc-5159831f-0 GBftN"><span font-weight="bold" class="sc-b323b31-0 caUwZV">Action taking: </span>AI agents must understand intent and take action, from scheduling appointments to sending follow-up information, streamlining tasks and enhancing productivity.</p></li></li><li class="sc-ace17a57-0 sc-5ff58e54-0 PRHwk fpIfCY"><li><p font-family="bodyFont" class="sc-5159831f-0 GBftN"><span font-weight="bold" class="sc-b323b31-0 caUwZV">Controllability</span>: As the LLM landscape evolves rapidly, there isn't a universal model that fits all needs. Agent builders require flexible options, allowing them to select the optimal LLM or fine-tuned, task-specific language model that best aligns with their use case in terms of performance and cost efficiency.</p></li></li></ul><p font-family="bodyFont" class="sc-5159831f-0 GBftN"><br/>Taken together, <em><span font-weight="bold" class="sc-b323b31-0 caUwZV">WORDS + CONTEXT + TIMING</span></em> are what makes the effortless back-and-forth exchange of information and ideas comprising <em>human conversation</em> possible. And for the first time in history, we now have all the ingredients we need to truly replicate it in an artificial intelligence system.</p><p font-family="bodyFont" class="sc-5159831f-0 GBftN">At Deepgram, we've spent nearly a decade building, deploying, and managing thousands of voice AI models to process billions of hours of conversational audio in production. We've applied countless insights gained from these experiences into the development of our new voice agent API, optimizing both the models and system architecture to deliver exceptional performance that sets a new standard in human-machine interaction.</p><h2 id="getting-started" class="sc-4555ca6a-0 sc-5ff58e54-3 QTxfb hRvWcu">Getting started</h2><p font-family="bodyFont" class="sc-5159831f-0 GBftN">Several participants in our <a href="https://deepgram.com/enterprise-accelerator-program">Enterprise Voice AI Accelerator Program</a> are already nearing the launch of their first AI voice agents built using our new API, and we’re excited to share their progress in an upcoming article—so stay tuned! If you’re facing challenges building, deploying, or scaling real-time voice agents, we can help. Our new API is now available for early access to select customers. Fill out the request form below to start developing enterprise-grade AI voice agents today!</p><p font-family="bodyFont" class="sc-5159831f-0 GBftN"><br/></p><p font-family="bodyFont" class="sc-5159831f-0 GBftN"><em>If you have any feedback about this post, or anything else regarding Deepgram, we'd love to hear from you. Please let us know in our</em> <a href="https://github.com/orgs/deepgram/discussions/categories/feedback"><em>GitHub discussions</em></a><em>, </em><a href="https://discord.com/invite/deepgram"><em>Discord community</em></a><em>, or </em><a href="https://deepgram.com/contact-us/"><em>contact us</em></a><em> to talk to one of our product experts for more information today.</em></p></div></div></div></div></section><section id="related-blog-card-deck-section" width="100%" class="sc-ace17a57-0 sc-b22001da-2 eMHrOh glRsFq"><div width="100%" class="sc-6293d692-0 hzUpmg"><div class="sc-ace17a57-0 bmWWYZ"><span font-weight="medium" font-family="bodyFont" class="sc-b323b31-0 jdAmIb">You may also like...</span></div><div class="sc-662dedcb-0 dIYGXH"><div class="sc-a84bb77f-0 TGJRN"><a rel="" target="" display="flex" height="100%" width="100%" class="sc-e69ac761-0 blFwGt sc-ad2e7cf7-2 gsDkeG" href="/learn/introducing-nova-3-speech-to-text-api"><div width="100%" height="100%" class="sc-ace17a57-0 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"},{"url":"https://console.deepgram.com/signup","type":"link","children":[{"type":"span","value":"Sign up"}]},{"type":"span","value":" now to get started and receive $200 in credits absolutely free!"}]}]}]},{"type":"heading","level":2,"children":[{"type":"span","value":"Meet the Deepgram Voice Agent API: real-time, conversational AI in one easy to use API"}]},{"type":"paragraph","children":[{"type":"span","value":"Deepgram is excited to unveil the latest addition to its voice AI platform–the Deepgram Voice Agent API, a unified voice-to-voice API for AI agents that enables natural-sounding conversations between humans and machines. With one powerful API, we enable enterprises and developers to easily create LLM-powered AI agents that listen, think, and speak with the same intelligence and emotive quality that a person can."}]},{"type":"paragraph","children":[{"item":"UzrVNVVFRrqAZakS6U9iZQ","type":"inlineItem"}]},{"type":"paragraph","children":[{"type":"span","value":"Powered by the industry’s fastest, most performant "},{"url":"https://deepgram.com/learn/nova-2-speech-to-text-api","type":"link","children":[{"type":"span","value":"speech recognition"}]},{"type":"span","value":" and "},{"url":"https://deepgram.com/learn/aura-text-to-speech-tts-api-voice-ai-agents-launch","type":"link","children":[{"type":"span","value":"voice synthesis"}]},{"type":"span","value":" models, our voice agent stack:"}]},{"type":"list","style":"bulleted","children":[{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","value":"Listens, thinks, and speaks naturally and in real time (seriously). "}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","value":"Gracefully handles interruptions with first-of-its-kind end-of-thought (EOT) detection modeling."}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","value":"Maximizes developer control, allowing builders to choose between open source, closed-source, and Bring-Your-Own LLMs."}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","value":"Scales to serve your production workloads with costs that ensure it."}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","value":"Meets your security and data privacy requirements with flexible deployment modes (including "},{"url":"https://deepgram.com/self-hosted","type":"link","children":[{"type":"span","value":"self-hosted"}]},{"type":"span","value":" options for VPC and on-premises)."}]}]}]},{"type":"blockquote","children":[{"type":"paragraph","children":[{"type":"span","value":"“We believe that integrating AI voice agents from Deepgram will be one of the most impactful initiatives for our business operations over the next five years, driving unparalleled efficiency and elevating the quality of our service.” \n\n–Doug Cook, CTO @ Jack in the Box"}]}]},{"type":"paragraph","children":[{"type":"span","value":"For a glimpse of what can be built with our new voice agent API, check out the videos below. In the first, we demonstrate a customer support use case where the AI voice agent leverages next-gen end-of-speech prediction to handle long pauses as a phone number-based ID is spoken. The agent delivers a responsive, natural conversational flow and provides a high-quality customer interaction involving company and product-specific context:"}]},{"type":"paragraph","children":[{"item":"HGuz2rA1TaG_8yc_Qzncmw","type":"inlineItem"}]},{"type":"paragraph","children":[{"type":"span","value":""}]},{"type":"paragraph","children":[{"type":"span","value":"In this video, we showcase a drive-thru agent’s robust performance in accurately understanding a human speaker in a noisy outdoor environment. The agent demonstrates the ability to perform complex action-taking even when it’s interrupted by the speaker:"}]},{"type":"paragraph","children":[{"item":"OS36-X46QsKUrfGnPVxb7w","type":"inlineItem"}]},{"type":"paragraph","children":[{"type":"span","value":""}]},{"type":"paragraph","children":[{"type":"span","value":"We’re also excited to share an early proof-of-concept prototype using our new voice agent API and we encourage you to try it firsthand with this "},{"url":"https://deepgram.com/agent","type":"link","children":[{"type":"span","value":"interactive demo"}]},{"type":"span","value":".\n"}]},{"type":"paragraph","children":[{"item":"SIrAQX8uSamrwwj6eKHu7g","type":"inlineItem"}]},{"type":"heading","level":2,"children":[{"type":"span","value":"Enabling the future of Voice-First AI"}]},{"type":"paragraph","children":[{"type":"span","value":"To the average consumer, terms like “voicebot” and “AI agent” are likely to conjure memories of frustrating interactions with traditional IVRs, text-based chatbots, and personal voice assistants like Siri and Alexa that fail to complete even the simplest of tasks. However, recent advances in generative AI technology have given us the tools we need to finally build engaging, human-like voice agents that have the potential to transform the business world:"}]},{"type":"list","style":"bulleted","children":[{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","marks":["strong"],"value":"Speech-to-text (STT)"},{"type":"span","value":" - Low latency and superhuman transcription accuracy, like Deepgram’s "},{"url":"https://deepgram.com/learn/nova-2-speech-to-text-api","type":"link","children":[{"type":"span","value":"Nova-2"}]},{"type":"span","value":" STT delivers, for inputting spoken words from a human into the AI agent."}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","marks":["strong"],"value":"Text-to-speech (TTS)"},{"type":"span","value":" - Low latency, natural-sounding voice synthesis, like Deepgram’s "},{"url":"https://deepgram.com/learn/aura-text-to-speech-tts-api-voice-ai-agents-launch","type":"link","children":[{"type":"span","value":"Aura"}]},{"type":"span","value":" TTS provides, that delivers human-like spoken output to a human from the AI agent."}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","marks":["strong"],"value":"Large language models (LLMs)"},{"type":"span","value":" - Powerful, responsive generative AI models, like Llama 3 and GPT-4, that are the brains of the modern conversational AI tech stack and used for chat completion and task execution."}]}]}]},{"type":"paragraph","children":[{"type":"span","value":"\n"},{"item":"Wn6Bq4BaRuyNdZSJoMw2XA","type":"inlineItem"},{"type":"span","value":"\n"}]},{"type":"paragraph","children":[{"type":"span","value":"To build the voice-powered "},{"url":"https://www.cio.com/article/3496519/agentic-ai-decisive-operational-ai-arrives-in-business.html","type":"link","children":[{"type":"span","value":"agentic AI"}]},{"type":"span","value":" future, developers must integrate these key components, but there’s much more to consider beyond simply linking these elements in a pipeline and orchestrating the handoffs between them. Crafting engaging, enterprise-grade voice agents requires world-class engineering at the model level to effectively tackle key challenges and infuse a human touch into the artificial. Key focus areas include:"}]},{"type":"list","style":"bulleted","children":[{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","marks":["strong"],"value":"Noisy audio"},{"type":"span","value":": Real-world audio is messy and full of background noise and disparate environmental conditions that need to be dealt with properly by the speech-to-text model."}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","marks":["strong"],"value":"Lightning-fast responses"},{"type":"span","value":": Current response times often exceed 1.5 seconds or more but must be brought down below a second of "},{"url":"https://deepgram.com/learn/the-biggest-hurdle-to-building-ai-agents","type":"link","children":[{"type":"span","value":"latency"}]},{"type":"span","marks":["strong"],"value":" "},{"type":"span","value":"or less to ensure conversations flow naturally without awkward pauses or delays just as we’re accustomed to in "},{"url":"https://fastercapital.com/content/Conversational-agent--The-Psychology-Behind-Conversational-Agents--How-AI-Mimics-Human-Interaction.html","type":"link","children":[{"type":"span","value":"typical human interactions"}]},{"type":"span","value":"."}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","marks":["strong"],"value":"Conversational cues recognition"},{"type":"span","value":": Agents must adeptly navigate the subtleties of conversational cues–knowing when to pause and when to continue when interrupted, and understanding when a speaker has finished or intends to proceed–to enable a smooth interaction with the same finesse human speakers exhibit in conversation."}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","marks":["strong"],"value":"Contextual intelligence"},{"type":"span","value":": Voice agents need advanced understanding capabilities, naturally comprehending the context behind conversations, to respond with the most appropriate information and vocal expressiveness that feels genuine and empathetic, bringing a human touch to digital conversations."}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","marks":["strong"],"value":"Action taking: "},{"type":"span","value":"AI agents must understand intent and take action, from scheduling appointments to sending follow-up information, streamlining tasks and enhancing productivity."}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","marks":["strong"],"value":"Controllability"},{"type":"span","value":": As the LLM landscape evolves rapidly, there isn't a universal model that fits all needs. Agent builders require flexible options, allowing them to select the optimal LLM or fine-tuned, task-specific language model that best aligns with their use case in terms of performance and cost efficiency."}]}]}]},{"type":"paragraph","children":[{"type":"span","value":"\nTaken together, "},{"type":"span","marks":["strong","emphasis"],"value":"WORDS + CONTEXT + TIMING"},{"type":"span","value":" are what makes the effortless back-and-forth exchange of information and ideas comprising "},{"type":"span","marks":["emphasis"],"value":"human conversation"},{"type":"span","value":" possible. And for the first time in history, we now have all the ingredients we need to truly replicate it in an artificial intelligence system."}]},{"type":"paragraph","children":[{"type":"span","value":"At Deepgram, we've spent nearly a decade building, deploying, and managing thousands of voice AI models to process billions of hours of conversational audio in production. We've applied countless insights gained from these experiences into the development of our new voice agent API, optimizing both the models and system architecture to deliver exceptional performance that sets a new standard in human-machine interaction."}]},{"type":"blockquote","children":[{"type":"paragraph","children":[{"type":"span","value":"“As we watch our children use their smartphones, it's obvious that voice-to-voice will become a standard method of human and machine interactions. Deepgram's Voice Agent API addresses this market opportunity and makes customer service – already a top use case for GenAI – easier by converting text conversations to speech. Deepgram also broadens the market opportunity by integrating with a wide array of large language models. I look forward to seeing how enterprises use Deepgram to enable current and future AI use cases.” \n\n–Kevin Petrie, VP of Research @ "},{"url":"https://barc.com/","type":"link","children":[{"type":"span","value":"BARC US"}]}]}]},{"type":"heading","level":2,"children":[{"type":"span","value":"Getting started"}]},{"type":"paragraph","children":[{"type":"span","value":"Several participants in our "},{"url":"https://deepgram.com/enterprise-accelerator-program","type":"link","children":[{"type":"span","value":"Enterprise Voice AI Accelerator Program"}]},{"type":"span","value":" are already nearing the launch of their first AI voice agents built using our new API, and we’re excited to share their progress in an upcoming article—so stay tuned! If you’re facing challenges building, deploying, or scaling real-time voice agents, we can help. Our new API is now available for early access to select customers. Fill out the request form below to start developing enterprise-grade AI voice agents today!"}]},{"type":"paragraph","children":[{"item":"UzrVNVVFRrqAZakS6U9iZQ","type":"inlineItem"}]},{"type":"paragraph","children":[{"type":"span","value":"\n"}]},{"type":"paragraph","children":[{"type":"span","marks":["emphasis"],"value":"If you have any feedback about this post, or anything else regarding Deepgram, we'd love to hear from you. Please let us know in our"},{"type":"span","value":" "},{"url":"https://github.com/orgs/deepgram/discussions/categories/feedback","type":"link","children":[{"type":"span","marks":["emphasis"],"value":"GitHub discussions"}]},{"type":"span","marks":["emphasis"],"value":", "},{"url":"https://discord.com/invite/deepgram","type":"link","children":[{"type":"span","marks":["emphasis"],"value":"Discord community"}]},{"type":"span","marks":["emphasis"],"value":", or "},{"url":"https://deepgram.com/contact-us/","type":"link","children":[{"type":"span","marks":["emphasis"],"value":"contact us"}]},{"type":"span","marks":["emphasis"],"value":" to talk to one of our product experts for more information today."}]}]}}},"_publishedAt":"2024-09-24T17:40:18-07:00","_updatedAt":"2024-09-24T17:40:16-07:00","_createdAt":"2024-09-18T13:54:17-07:00","hideFromListing":false,"readTime":7},"glossaryTags":[],"conversionPanel":{"__typename":"ComponentConversionPanelRecord","id":"dxHvNIS3QjyBo6ZVEJ_dMg","internalName":"For Articles and Resources | Converstion Panel","heading":"Unlock language AI at scale with an API call.","headingType":"H2","desktopHeadingSize":"lg","tabletHeadingSize":"md","mobileHeadingSize":"xs","body":{"__typename":"ComponentConversionPanelModelBodyField","blocks":[],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"Get conversational intelligence with transcription and understanding on the world's best speech AI platform."}]}]}}},"callToActions":[],"form":{"__typename":"ComponentFormRecord","id":"105656090","internalName":"Footer Form","formId":"57010195-c142-4647-9db2-fd0ea0af1df8","variant":"hubspot","inverted":null,"popupBackgroundColor":"","formHeading":"","sectionHeading":"","sectionHeadingSize":"","headingSizeTablet":"lg","headingSizeMobile":"lg"},"isGrayBorder":false,"isContained":false,"gradientBackground":""},"related":[{"__typename":"TemplateBlogRecord","title":"Introducing Nova-3: Setting a New Standard for AI-Driven Speech-to-Text","featuredImage":{"__typename":"FileField","responsiveImage":{"__typename":"ResponsiveImage","src":"https://www.datocms-assets.com/96965/1739316803-2502-nova-3-blog-header.png?auto=format\u0026w=590","width":590,"height":259},"id":"dta16l66TcuCz7a_kbVgHA","title":null,"filename":"2502-nova-3-blog-header.png","size":1989449,"alt":null,"url":"https://www.datocms-assets.com/96965/1739316803-2502-nova-3-blog-header.png","width":2400,"height":1056},"category":{"__typename":"EntityCategoryRecord","categoryName":"Announcements"},"slug":"introducing-nova-3-speech-to-text-api","readTime":7,"excerpt":"","publishDate":"2025-02-12","_createdAt":"2025-02-11T15:38:41-08:00"},{"__typename":"TemplateBlogRecord","title":"How Diffusion Models Are Reimagining Game Environments: DIAMOND","featuredImage":{"__typename":"FileField","responsiveImage":{"__typename":"ResponsiveImage","src":"https://www.datocms-assets.com/96965/1738773137-how-diffusion-models-are-reimagining-game-environments-thumbnail.png?auto=format\u0026w=590","width":590,"height":383},"id":"boAlmY_4QIq-PyBfU4SqJw","title":null,"filename":"how-diffusion-models-are-reimagining-game-environments-thumbnail.png","size":4492262,"alt":null,"url":"https://www.datocms-assets.com/96965/1738773137-how-diffusion-models-are-reimagining-game-environments-thumbnail.png","width":1999,"height":1300},"category":{"__typename":"EntityCategoryRecord","categoryName":"AI Engineering \u0026 Research"},"slug":"diffusion-models-reimagining-game-environments-diamond","readTime":null,"excerpt":"Recently, researchers started exploring diffusion models’ ability to generate virtual worlds in real-time. 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