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Automatic Speech Transcription for Voicebots & Chatbots | Deepgram

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guuHrd"><span font-weight="medium" display="flex" tabindex="-1" class="sc-b323b31-0 sc-ccbecc8e-13 hHDluE gsZCdK">Documentation</span></div></div></a></div><div width="max-content" class="sc-ace17a57-0 sc-ccbecc8e-5 dMJoKC inPDUL"><a rel="" target="" text-decoration="none" class="sc-e69ac761-0 cCnzAI sc-ccbecc8e-10 hTsgxp" href="/learn?type=Article&amp;page=1&amp;category=Tutorials"><div class="sc-ace17a57-0 ljypZA"><div class="sc-ace17a57-0 sc-ccbecc8e-4 iNSltq hFjQnw"><div width="fit-content" height="fit-content" class="sc-ace17a57-0 sc-8a9179cd-0 iMdtXa gmMByP"><img alt="" loading="lazy" width="16" height="16" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.datocms-assets.com/96965/1728060860-tutorials.svg"/></div></div><div class="sc-ace17a57-0 guuHrd"><span font-weight="medium" display="flex" tabindex="-1" class="sc-b323b31-0 sc-ccbecc8e-13 hHDluE gsZCdK">Tutorials</span></div></div></a></div><div width="max-content" 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MuiButton-colorSecondary MuiButton-root MuiButton-text MuiButton-textSecondary MuiButton-sizeMedium MuiButton-textSizeMedium MuiButton-colorSecondary sc-e9f77498-0 jqUOXh sc-c694acc0-0 sc-6174bbde-0 bZUcCS css-fpebtr" tabindex="0" type="button" href="https://console.deepgram.com/" target="_self" id="108492178" __typename="ComponentCallToActionRecord"><span class="sc-b323b31-0 btXZGI button-label" display="inline-flex"><span>Log In</span></span></a><style data-emotion="css 1bdwwjo">.css-1bdwwjo{font-family:"Inter",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:700;text-transform:uppercase;min-width:64px;padding:6px 16px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 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sc-c694acc0-0 cLijzf sc-6174bbde-0 bZUczc css-bwl5uz" tabindex="0" type="button" id="T-CCS94ZQ2CRFyuYD-Kv-Q" __typename="ComponentCallToActionRecord" href="/contact-us"><span class="sc-b323b31-0 fcPowg button-label" display="inline-flex"><span>Get a Demo</span></span></a><style data-emotion="css 1ocmnfc">.css-1ocmnfc{font-family:"Inter",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:700;text-transform:uppercase;min-width:64px;padding:6px 16px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:rgba(0, 0, 0, 0.87);background-color:#00E062;box-shadow:0px 3px 1px -2px 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16px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:rgba(0, 0, 0, 0.87);background-color:#00E062;box-shadow:0px 3px 1px -2px rgba(0,0,0,0.2),0px 2px 2px 0px rgba(0,0,0,0.14),0px 1px 5px 0px rgba(0,0,0,0.12);min-width:0;text-transform:capitalize;font-weight:600;border-radius:4px;font-size:1rem;padding-left:2rem;padding-right:2rem;-webkit-transition:unset;transition:unset;white-space:nowrap;position:relative;font-size:1rem;line-height:2;padding-left:1.25rem;padding-right:1.25rem;background-color:#ffffff;color:#0B0B0C;border:1px solid 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ease-in-out,background-position 400ms ease-in-out;transition:opacity 100ms ease-in-out,background-position 400ms ease-in-out;border-radius:4px;box-sizing:content-box;padding:1px;}.css-jc0g8l::before{background:linear-gradient(to right, #008fc1, #00f099, #008fc1, #00f099);-webkit-background-size:300% 100%;background-size:300% 100%;}.css-jc0g8l:hover{color:#0B0B0C;box-shadow:0px 1px 2px rgba(38, 44, 52, 0.05);background:#ffffff;}.css-jc0g8l:hover::before{opacity:1;-webkit-background-position:100% 0;background-position:100% 0;}.css-jc0g8l:focus{background:#ffffff;box-shadow:0px 1px 2px rgba(16, 24, 40, 0.05),0px 0px 0px 2px #687EF7;border-color:#ffffff;}.css-jc0g8l.Mui-disabled{background:#2C2C33;color:#A9A9AD;}</style><a class="MuiButtonBase-root MuiButton-root MuiButton-contained MuiButton-containedPrimary MuiButton-sizeMedium MuiButton-containedSizeMedium MuiButton-colorPrimary MuiButton-root MuiButton-contained MuiButton-containedPrimary MuiButton-sizeMedium MuiButton-containedSizeMedium MuiButton-colorPrimary sc-e9f77498-0 kOsYFK sc-c694acc0-0 cLijzf sc-6174bbde-0 bZUczc css-jc0g8l" tabindex="0" type="button" href="https://console.deepgram.com/signup" target="_self" id="108492199" __typename="ComponentCallToActionRecord"><span class="sc-b323b31-0 btXZGI button-label" display="inline-flex"><span>Sign Up</span></span></a></div></ul></div></div></div><div display="none" id="nav-overlay" height="0" class="sc-ace17a57-0 jUgQHG"></div></div></nav></div></header><main id="main-content"><section id="conversational-ai-hero-section" width="100%" class="sc-ace17a57-0 sc-322ac667-0 jUefev ahnWu"><div width="100%" class="sc-6293d692-0 hzUpmg"><div width="100%" class="sc-ace17a57-0 sc-5f67d8a1-6 jTjsCO gGoLep"><div width="100%" class="sc-ace17a57-0 kXdaGR"><div class="sc-ace17a57-0 eXpbsX"><div class="sc-ace17a57-0 bHDeGw"><h1 font-weight="bold" opacity="1" class="sc-4555ca6a-0 sc-5f67d8a1-7 hhizfN">Achieve Fast, Real-Time Accuracy with Deepgram for Conversational AI Bots</h1><div font-family="bodyFont" font-size="textLg" opacity="1" class="sc-ace17a57-0 sc-5f67d8a1-2 jtrDdS fLAglA"><p font-family="bodyFont" class="sc-5159831f-0 itcUda">We make creating human-like conversational voicebots simpler, faster, and more cost-effective.</p></div></div><div width="100%" opacity="1" class="sc-ace17a57-0 sc-5f67d8a1-4 jeNDve ftrhTL"><style data-emotion="css 1ocmnfc">.css-1ocmnfc{font-family:"Inter",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:700;text-transform:uppercase;min-width:64px;padding:6px 16px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms 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0.05);color:#ffffff;opacity:0.5;}</style><style data-emotion="css xkomhs">.css-xkomhs{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;position:relative;box-sizing:border-box;-webkit-tap-highlight-color:transparent;background-color:transparent;outline:0;border:0;margin:0;border-radius:0;padding:0;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;vertical-align:middle;-moz-appearance:none;-webkit-appearance:none;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-family:"Inter",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:700;text-transform:uppercase;min-width:64px;padding:6px 16px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:rgba(0, 0, 0, 0.87);background-color:#12B76A;box-shadow:0px 3px 1px -2px rgba(0,0,0,0.2),0px 2px 2px 0px rgba(0,0,0,0.14),0px 1px 5px 0px rgba(0,0,0,0.12);min-width:0;text-transform:capitalize;font-weight:600;border-radius:4px;font-size:1rem;padding-left:2rem;padding-right:2rem;-webkit-transition:unset;transition:unset;white-space:nowrap;position:relative;font-size:1rem;line-height:2;padding-left:1.25rem;padding-right:1.25rem;background:linear-gradient(#000, #000) padding-box,linear-gradient(90deg, #201CFF -91.5%, #13EF95 80.05%) border-box;color:#ffffff;-webkit-filter:drop-shadow(10px 0px 15px rgba(56, 237, 172, 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0.26);box-shadow:none;background-color:rgba(0, 0, 0, 0.12);}.css-xkomhs::before{content:"";position:absolute;width:100%;height:100%;top:-1px;left:-1px;z-index:0;opacity:0;-webkit-transition:opacity 100ms ease-in-out,background-position 400ms ease-in-out;transition:opacity 100ms ease-in-out,background-position 400ms ease-in-out;border-radius:4px;box-sizing:content-box;padding:1px;}.css-xkomhs::before{background:linear-gradient(to right, #008fc1, #00f099, #008fc1, #00f099);-webkit-background-size:300% 100%;background-size:300% 100%;}.css-xkomhs:hover{background:linear-gradient(#000, #000) padding-box,linear-gradient(90deg, #201CFF -91.5%, #13EF95 80.05%) border-box;color:#0B0B0C;box-shadow:0px 1px 2px rgba(38, 44, 52, 0.05);-webkit-filter:unset;filter:unset;}.css-xkomhs:hover::before{opacity:1;-webkit-background-position:100% 0;background-position:100% 0;}.css-xkomhs:focus{background:linear-gradient(#000, #000) padding-box,linear-gradient(90deg, #201CFF -91.5%, #13EF95 80.05%) border-box;box-shadow:0px 1px 2px rgba(16, 24, 40, 0.05),0px 0px 0px 2px #687EF7;-webkit-filter:drop-shadow(10px 0px 15px rgba(56, 237, 172, 0.2)) drop-shadow(-10px 0px 15px rgba(150, 162, 255, 0.2));filter:drop-shadow(10px 0px 15px rgba(56, 237, 172, 0.2)) drop-shadow(-10px 0px 15px rgba(150, 162, 255, 0.2));}.css-xkomhs.Mui-disabled{background:linear-gradient(#000, #000) padding-box,linear-gradient(90deg, #201CFF -91.5%, #13EF95 80.05%) border-box;box-shadow:0px 1px 2px rgba(38, 44, 52, 0.05);color:#ffffff;opacity:0.5;}</style><a class="MuiButtonBase-root MuiButton-root MuiButton-contained MuiButton-containedSuccess MuiButton-sizeMedium MuiButton-containedSizeMedium MuiButton-colorSuccess MuiButton-root MuiButton-contained MuiButton-containedSuccess MuiButton-sizeMedium MuiButton-containedSizeMedium MuiButton-colorSuccess sc-e9f77498-0 ctXInR sc-c694acc0-0 cLijzf css-xkomhs" tabindex="0" type="button" href="https://web-deepgram.netlify.app/speech-to-text-self-assessment" target="_self" id="109475869" __typename="ComponentCallToActionRecord"><span class="sc-b323b31-0 btXZGI button-label" display="inline-flex"><span>Get a Free Assessment</span></span></a></div></div><div width="100%" class="sc-ace17a57-0 bOcVFc"></div></div></div></div></section><section id="conversational-ai-trust-bar-section" width="100%" class="sc-ace17a57-0 sc-322ac667-0 jUefev ahnWu"><div width="100%" class="sc-6293d692-0 hzUpmg"><div class="sc-ace17a57-0 jgfrVE trustbar" width="100%" id="126012478"><div class="sc-ace17a57-0 jSfSId"><div class="sc-662dedcb-0 bxJdOu"><div class="sc-6293d692-0"><div width="fit-content" height="90px" class="sc-ace17a57-0 sc-d0ddf23a-0 lmNaW irnfnR"><div width="fit-content" height="fit-content" class="sc-ace17a57-0 sc-8a9179cd-0 iMdtXa gmMByP"><img alt="" loading="lazy" width="400" height="200" decoding="async" data-nimg="1" class="sc-d0ddf23a-2 kcNfTO" style="color:transparent;object-fit:contain" 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class="sc-6293d692-0"><div width="fit-content" height="90px" class="sc-ace17a57-0 sc-d0ddf23a-0 lmNaW irnfnR"><div width="fit-content" height="fit-content" class="sc-ace17a57-0 sc-8a9179cd-0 iMdtXa gmMByP"><img alt="" loading="lazy" width="200" height="100" decoding="async" data-nimg="1" class="sc-d0ddf23a-2 kcNfTO" style="color:transparent;object-fit:contain" src="https://www.datocms-assets.com/96965/1728656004-spotify-logo-trustbar.svg"/></div></div></div></div></div></div></div></section><section id="conversational-ai-switchback-1-section" width="100%" class="sc-ace17a57-0 sc-322ac667-0 jUefev ahnWu"><div width="100%" class="sc-6293d692-0 hzUpmg"><div width="100%" class="sc-ace17a57-0 ieoPBC"><div width="100%" class="sc-ace17a57-0 byVPvk"><div width="100%" class="sc-ace17a57-0 sc-70d731e8-0 ezgLnF hSoVmC"><div class="sc-ace17a57-0 ebNFQr"><h2 font-weight="bold" opacity="1" class="sc-4555ca6a-0 sc-70d731e8-1 kMjNQj">Build or improve your voicebots with our SDKs or API</h2><div font-family="bodyFont" font-size="textMd" opacity="1" class="sc-ace17a57-0 vKUyT"><ul class="sc-ace17a57-0 sc-ccca5052-1 eguBnl dxSKfE"><li class="sc-ace17a57-0 sc-ccca5052-0 kejIRc eHOSut"><div class="sc-ace17a57-0 cbTstr list-item"><span display="inline-flex" class="sc-b323b31-0 bZmEHx"><svg width="20" height="20"><use href="/svgs/icons-updated.svg#dot-green"></use></svg></span></div><div class="sc-ace17a57-0 cbTstr sub-list-item"><span display="inline-flex" class="sc-b323b31-0 bZmEHx"><svg width="20" height="20"><use href="/svgs/icons-updated.svg#dot-gray"></use></svg></span></div><li><p font-family="bodyFont" class="sc-5159831f-0 itcUda">The SDKs you want — Python, .net, node.js, — plus top-notch docs</p></li></li><li class="sc-ace17a57-0 sc-ccca5052-0 kejIRc eHOSut"><div class="sc-ace17a57-0 cbTstr list-item"><span display="inline-flex" class="sc-b323b31-0 bZmEHx"><svg width="20" height="20"><use href="/svgs/icons-updated.svg#dot-green"></use></svg></span></div><div class="sc-ace17a57-0 cbTstr sub-list-item"><span display="inline-flex" class="sc-b323b31-0 bZmEHx"><svg width="20" height="20"><use href="/svgs/icons-updated.svg#dot-gray"></use></svg></span></div><li><p font-family="bodyFont" class="sc-5159831f-0 itcUda"> Pre-recorded (batch) or live-streaming (real-time) transcription</p></li></li><li class="sc-ace17a57-0 sc-ccca5052-0 kejIRc eHOSut"><div class="sc-ace17a57-0 cbTstr list-item"><span display="inline-flex" class="sc-b323b31-0 bZmEHx"><svg width="20" height="20"><use href="/svgs/icons-updated.svg#dot-green"></use></svg></span></div><div class="sc-ace17a57-0 cbTstr sub-list-item"><span display="inline-flex" class="sc-b323b31-0 bZmEHx"><svg width="20" height="20"><use href="/svgs/icons-updated.svg#dot-gray"></use></svg></span></div><li><p font-family="bodyFont" class="sc-5159831f-0 itcUda"> 30+ languages supported for transcription, over 100 for translation</p></li></li><li class="sc-ace17a57-0 sc-ccca5052-0 kejIRc eHOSut"><div class="sc-ace17a57-0 cbTstr list-item"><span display="inline-flex" class="sc-b323b31-0 bZmEHx"><svg width="20" height="20"><use href="/svgs/icons-updated.svg#dot-green"></use></svg></span></div><div class="sc-ace17a57-0 cbTstr sub-list-item"><span display="inline-flex" class="sc-b323b31-0 bZmEHx"><svg width="20" height="20"><use href="/svgs/icons-updated.svg#dot-gray"></use></svg></span></div><li><p font-family="bodyFont" class="sc-5159831f-0 itcUda"> Conversational AI model with human-level accuracy for voicebots</p></li></li><li class="sc-ace17a57-0 sc-ccca5052-0 kejIRc eHOSut"><div class="sc-ace17a57-0 cbTstr list-item"><span display="inline-flex" class="sc-b323b31-0 bZmEHx"><svg width="20" height="20"><use href="/svgs/icons-updated.svg#dot-green"></use></svg></span></div><div class="sc-ace17a57-0 cbTstr sub-list-item"><span display="inline-flex" class="sc-b323b31-0 bZmEHx"><svg width="20" height="20"><use href="/svgs/icons-updated.svg#dot-gray"></use></svg></span></div><li><p font-family="bodyFont" class="sc-5159831f-0 itcUda"> Audio understanding with Topic and Language Detection</p></li></li><li class="sc-ace17a57-0 sc-ccca5052-0 kejIRc eHOSut"><div class="sc-ace17a57-0 cbTstr list-item"><span display="inline-flex" class="sc-b323b31-0 bZmEHx"><svg width="20" height="20"><use href="/svgs/icons-updated.svg#dot-green"></use></svg></span></div><div class="sc-ace17a57-0 cbTstr sub-list-item"><span display="inline-flex" class="sc-b323b31-0 bZmEHx"><svg width="20" height="20"><use href="/svgs/icons-updated.svg#dot-gray"></use></svg></span></div><li><p font-family="bodyFont" class="sc-5159831f-0 itcUda"> Easily identify who is speaking in multichannel audio with diarization</p></li></li></ul></div></div></div></div><div class="sc-ace17a57-0 FEJEU"><div width="fit-content" height="fit-content" class="sc-ace17a57-0 sc-8a9179cd-0 dLbqCV gmMByP"><img alt="" loading="lazy" width="533" height="670" decoding="async" data-nimg="1" class="sc-4edc872c-1 hHeHYN" style="color:transparent;object-fit:contain" src="https://www.datocms-assets.com/96965/1688582817-conversational-ai-switchback-1.svg"/></div></div></div></div></section><section id="compare-image-slider-section" width="100%" class="sc-ace17a57-0 sc-322ac667-0 jUefev ahnWu"><div width="100%" class="sc-6293d692-0 hzUpmg"></div></section><section id="conversational-ai-card-deck-section" width="100%" class="sc-ace17a57-0 sc-322ac667-0 jUefev ahnWu"><div width="100%" class="sc-6293d692-0 hzUpmg"><div width="100%" class="sc-ace17a57-0 cySVhz"><div width="100%" class="sc-ace17a57-0 sc-70d731e8-0 bUzplh hSoVmC"><div class="sc-ace17a57-0 ebNFQr"><h2 font-weight="bold" opacity="1" class="sc-4555ca6a-0 sc-70d731e8-1 kMjNQj">So we built a speech API for voicebots that could stand on its own</h2><div font-family="bodyFont" font-size="textLg" opacity="1" class="sc-ace17a57-0 cDjsyM"><p font-family="bodyFont" class="sc-5159831f-0 itcUda">Big box speech-to-text (STT) providers like Google, Amazon, IBM and Microsoft have APIs… but accurate, usable transcription isn’t the heart of their business. Whether you’re writing in Node, Python, .NET or JavaScript, Deepgram makes creating human-like conversational voicebots simpler, faster, and cheaper. So you’ll never have to hear “Can you repeat that?” ever again.</p></div></div></div><div class="sc-ace17a57-0 sc-35d55a17-0 cAxjXq hcJAHY"><div transform="perspective(700px) rotateX(var(--xpos)) rotateY(var(--ypos))" id="115856223" class="sc-ace17a57-0 gWkNxF"><div class="sc-6293d692-0"><div width="0" height="0" opacity="0" class="sc-6293d692-0 czssDq"><svg xmlns="http://www.w3.org/2000/svg"><defs><linearGradient id="gradient-red-1" x1="8.14286" y1="52.8289" x2="50.5711" y2="49.6203" gradientUnits="userSpaceOnUse"><stop offset="0.149178" stop-color="#EE028B"></stop><stop offset="1" stop-color="#AE29FF"></stop></linearGradient><linearGradient id="gradient-red-2" x1="-6.42857" y1="32.3445" x2="62.7859" y2="20.8659" gradientUnits="userSpaceOnUse"><stop offset="0.149178" stop-color="#EE028B"></stop><stop offset="1" stop-color="#AE29FF"></stop></linearGradient></defs></svg></div><div height="100px" class="sc-6293d692-0 cpWrrX"><div width="fit-content" height="100%" class="sc-ace17a57-0 sc-8a9179cd-0 hKhcLE"><img alt="" loading="lazy" width="380" height="150" decoding="async" data-nimg="1" class="sc-45787350-0 bOCcop" style="color:transparent;object-fit:contain" src="https://www.datocms-assets.com/96965/1688584436-understanding-language-detection.svg"/></div></div><h3 font-size="textLg" font-weight="bold" class="sc-4555ca6a-0 bYFUQL">Language detection</h3><div font-family="bodyFont" font-size="textMd" class="sc-ace17a57-0 kxtNbs"><p font-family="bodyFont" class="sc-5159831f-0 itcUda">Automatically identify and transcribe the dominant language in your audio to enhance overall customer experience.</p></div></div></div><div transform="perspective(700px) rotateX(var(--xpos)) rotateY(var(--ypos))" id="115856226" class="sc-ace17a57-0 gWkNxF"><div class="sc-6293d692-0"><div width="0" height="0" opacity="0" class="sc-6293d692-0 czssDq"><svg xmlns="http://www.w3.org/2000/svg"><defs><linearGradient id="gradient-red-1" x1="8.14286" y1="52.8289" x2="50.5711" y2="49.6203" gradientUnits="userSpaceOnUse"><stop offset="0.149178" stop-color="#EE028B"></stop><stop offset="1" stop-color="#AE29FF"></stop></linearGradient><linearGradient id="gradient-red-2" x1="-6.42857" y1="32.3445" x2="62.7859" y2="20.8659" gradientUnits="userSpaceOnUse"><stop offset="0.149178" stop-color="#EE028B"></stop><stop offset="1" stop-color="#AE29FF"></stop></linearGradient></defs></svg></div><div height="100px" class="sc-6293d692-0 cpWrrX"><div width="fit-content" height="100%" class="sc-ace17a57-0 sc-8a9179cd-0 hKhcLE"><img alt="" loading="lazy" width="380" height="150" decoding="async" data-nimg="1" class="sc-45787350-0 bOCcop" style="color:transparent;object-fit:contain" src="https://www.datocms-assets.com/96965/1688584429-understanding-topic-detection.svg"/></div></div><h3 font-size="textLg" font-weight="bold" class="sc-4555ca6a-0 bYFUQL">Topic detection</h3><div font-family="bodyFont" font-size="textMd" class="sc-ace17a57-0 kxtNbs"><p font-family="bodyFont" class="sc-5159831f-0 itcUda">Identify and label key topics for ease of classification to flag insights and trends to support agents.</p></div></div></div><div transform="perspective(700px) rotateX(var(--xpos)) rotateY(var(--ypos))" id="115856229" class="sc-ace17a57-0 gWkNxF"><div class="sc-6293d692-0"><div width="0" height="0" opacity="0" class="sc-6293d692-0 czssDq"><svg xmlns="http://www.w3.org/2000/svg"><defs><linearGradient id="gradient-red-1" x1="8.14286" y1="52.8289" x2="50.5711" y2="49.6203" gradientUnits="userSpaceOnUse"><stop offset="0.149178" stop-color="#EE028B"></stop><stop offset="1" stop-color="#AE29FF"></stop></linearGradient><linearGradient id="gradient-red-2" x1="-6.42857" y1="32.3445" x2="62.7859" y2="20.8659" gradientUnits="userSpaceOnUse"><stop offset="0.149178" stop-color="#EE028B"></stop><stop offset="1" stop-color="#AE29FF"></stop></linearGradient></defs></svg></div><div height="100px" class="sc-6293d692-0 cpWrrX"><div width="fit-content" height="100%" class="sc-ace17a57-0 sc-8a9179cd-0 hKhcLE"><img alt="" loading="lazy" width="380" height="150" decoding="async" data-nimg="1" class="sc-45787350-0 bOCcop" style="color:transparent;object-fit:contain" src="https://www.datocms-assets.com/96965/1688584419-understanding-diarization.svg"/></div></div><h3 font-size="textLg" font-weight="bold" class="sc-4555ca6a-0 bYFUQL">Diarization</h3><div font-family="bodyFont" font-size="textMd" class="sc-ace17a57-0 kxtNbs"><p font-family="bodyFont" class="sc-5159831f-0 itcUda">Who’s talking?! Deepgram makes it easy to detect and label speaker changes throughout a conversation.</p></div></div></div><div transform="perspective(700px) rotateX(var(--xpos)) rotateY(var(--ypos))" id="115856231" class="sc-ace17a57-0 gWkNxF"><div class="sc-6293d692-0"><div width="0" height="0" opacity="0" class="sc-6293d692-0 czssDq"><svg xmlns="http://www.w3.org/2000/svg"><defs><linearGradient id="gradient-red-1" x1="8.14286" y1="52.8289" x2="50.5711" y2="49.6203" gradientUnits="userSpaceOnUse"><stop offset="0.149178" stop-color="#EE028B"></stop><stop offset="1" stop-color="#AE29FF"></stop></linearGradient><linearGradient id="gradient-red-2" x1="-6.42857" y1="32.3445" x2="62.7859" y2="20.8659" gradientUnits="userSpaceOnUse"><stop offset="0.149178" stop-color="#EE028B"></stop><stop offset="1" stop-color="#AE29FF"></stop></linearGradient></defs></svg></div><div height="100px" class="sc-6293d692-0 cpWrrX"><div width="fit-content" height="100%" class="sc-ace17a57-0 sc-8a9179cd-0 hKhcLE"><img alt="" loading="lazy" width="380" height="150" decoding="async" data-nimg="1" class="sc-45787350-0 bOCcop" style="color:transparent;object-fit:contain" src="https://www.datocms-assets.com/96965/1688584410-understanding-language-translation.svg"/></div></div><h3 font-size="textLg" font-weight="bold" class="sc-4555ca6a-0 bYFUQL">Dozens of Languages</h3><div font-family="bodyFont" font-size="textMd" class="sc-ace17a57-0 kxtNbs"><p font-family="bodyFont" class="sc-5159831f-0 itcUda">Support your customers no matter the language. Transcribe audio in over 30 languages and dialects.</p></div></div></div><div transform="perspective(700px) rotateX(var(--xpos)) rotateY(var(--ypos))" id="115856235" class="sc-ace17a57-0 gWkNxF"><div class="sc-6293d692-0"><div width="0" height="0" opacity="0" class="sc-6293d692-0 czssDq"><svg xmlns="http://www.w3.org/2000/svg"><defs><linearGradient id="gradient-red-1" x1="8.14286" y1="52.8289" x2="50.5711" y2="49.6203" gradientUnits="userSpaceOnUse"><stop offset="0.149178" stop-color="#EE028B"></stop><stop offset="1" stop-color="#AE29FF"></stop></linearGradient><linearGradient id="gradient-red-2" x1="-6.42857" y1="32.3445" x2="62.7859" y2="20.8659" gradientUnits="userSpaceOnUse"><stop offset="0.149178" stop-color="#EE028B"></stop><stop offset="1" stop-color="#AE29FF"></stop></linearGradient></defs></svg></div><div height="100px" class="sc-6293d692-0 cpWrrX"><div width="fit-content" height="100%" class="sc-ace17a57-0 sc-8a9179cd-0 hKhcLE"><img alt="" loading="lazy" width="380" height="150" decoding="async" data-nimg="1" class="sc-45787350-0 bOCcop" style="color:transparent;object-fit:contain" src="https://www.datocms-assets.com/96965/1688584398-understanding-sentiment-analysis.svg"/></div></div><h3 font-size="textLg" font-weight="bold" class="sc-4555ca6a-0 bYFUQL">Sentiment analysis</h3><div font-family="bodyFont" font-size="textMd" class="sc-ace17a57-0 kxtNbs"><p font-family="bodyFont" class="sc-5159831f-0 itcUda">Coming soon! Determine positive, neutral, or negative opinions for better CX.</p></div></div></div></div></div></div></section><section id="conversational-ai-quote-section" width="100%" class="sc-ace17a57-0 sc-322ac667-0 jUefev ahnWu"><div width="100%" class="sc-6293d692-0 hzUpmg"><div id="115858228" class="sc-ace17a57-0 sc-ffae53f6-1 AzaSs"><div class="sc-ace17a57-0 sc-ffae53f6-0 gPskd xmEeb customer-quote" id="115858228"><div class="sc-ace17a57-0 dasbJa"><span font-size="textLg" class="sc-b323b31-0 sc-ffae53f6-2 fJvzXr fbvVhx">For Conversational AI voicebots, it all starts off with speech recognition. If you don’t understand what the person said and transcribe it to text accurately, you&#x27;re not in the game. Our partnership with Deepgram and their models in conjunction with our internal models that are trained on case-specific data get well over 90% accuracy.</span></div><div class="sc-ace17a57-0 liWokc"><div class="sc-ace17a57-0 eyZjBy"><p font-weight="bold" class="sc-5159831f-0 dgzzgq">Dion Millson</p><p font-weight="regular" class="sc-5159831f-0 hzIlBf">CEO</p></div><style data-emotion="css 1ocmnfc">.css-1ocmnfc{font-family:"Inter",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:700;text-transform:uppercase;min-width:64px;padding:6px 16px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 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#687EF7;border-color:#ffffff;}.css-1ocmnfc.Mui-disabled{background:#2C2C33;color:#A9A9AD;}</style><style data-emotion="css jc0g8l">.css-jc0g8l{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;position:relative;box-sizing:border-box;-webkit-tap-highlight-color:transparent;background-color:transparent;outline:0;border:0;margin:0;border-radius:0;padding:0;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;vertical-align:middle;-moz-appearance:none;-webkit-appearance:none;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-family:"Inter",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:700;text-transform:uppercase;min-width:64px;padding:6px 16px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:rgba(0, 0, 0, 0.87);background-color:#00E062;box-shadow:0px 3px 1px -2px rgba(0,0,0,0.2),0px 2px 2px 0px rgba(0,0,0,0.14),0px 1px 5px 0px rgba(0,0,0,0.12);min-width:0;text-transform:capitalize;font-weight:600;border-radius:4px;font-size:1rem;padding-left:2rem;padding-right:2rem;-webkit-transition:unset;transition:unset;white-space:nowrap;position:relative;font-size:1rem;line-height:2;padding-left:1.25rem;padding-right:1.25rem;background-color:#ffffff;color:#0B0B0C;border:1px solid #ffffff;}.css-jc0g8l::-moz-focus-inner{border-style:none;}.css-jc0g8l.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-jc0g8l{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-jc0g8l:hover{-webkit-text-decoration:none;text-decoration:none;background-color:#00BB49;box-shadow:0px 2px 4px -1px rgba(0,0,0,0.2),0px 4px 5px 0px rgba(0,0,0,0.14),0px 1px 10px 0px rgba(0,0,0,0.12);}@media (hover: none){.css-jc0g8l:hover{background-color:#00E062;}}.css-jc0g8l:active{box-shadow:0px 5px 5px -3px rgba(0,0,0,0.2),0px 8px 10px 1px rgba(0,0,0,0.14),0px 3px 14px 2px rgba(0,0,0,0.12);}.css-jc0g8l.Mui-focusVisible{box-shadow:0px 3px 5px -1px rgba(0,0,0,0.2),0px 6px 10px 0px rgba(0,0,0,0.14),0px 1px 18px 0px rgba(0,0,0,0.12);}.css-jc0g8l.Mui-disabled{color:rgba(0, 0, 0, 0.26);box-shadow:none;background-color:rgba(0, 0, 0, 0.12);}.css-jc0g8l::before{content:"";position:absolute;width:100%;height:100%;top:-1px;left:-1px;z-index:0;opacity:0;-webkit-transition:opacity 100ms ease-in-out,background-position 400ms ease-in-out;transition:opacity 100ms ease-in-out,background-position 400ms ease-in-out;border-radius:4px;box-sizing:content-box;padding:1px;}.css-jc0g8l::before{background:linear-gradient(to right, #008fc1, #00f099, #008fc1, #00f099);-webkit-background-size:300% 100%;background-size:300% 100%;}.css-jc0g8l:hover{color:#0B0B0C;box-shadow:0px 1px 2px rgba(38, 44, 52, 0.05);background:#ffffff;}.css-jc0g8l:hover::before{opacity:1;-webkit-background-position:100% 0;background-position:100% 0;}.css-jc0g8l:focus{background:#ffffff;box-shadow:0px 1px 2px rgba(16, 24, 40, 0.05),0px 0px 0px 2px #687EF7;border-color:#ffffff;}.css-jc0g8l.Mui-disabled{background:#2C2C33;color:#A9A9AD;}</style><a class="MuiButtonBase-root MuiButton-root MuiButton-contained MuiButton-containedPrimary MuiButton-sizeMedium MuiButton-containedSizeMedium MuiButton-colorPrimary MuiButton-root MuiButton-contained MuiButton-containedPrimary MuiButton-sizeMedium 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