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<a class="dropdown-item " target="_self" href="https://no.timocom.com/" title="Norsk" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> Norsk </a> <a class="dropdown-item " target="_self" href="https://www.timocom.pl/pomoc" title="Polski" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> Polski </a> <a class="dropdown-item " target="_self" href="https://www.timocom.pt/" title="Português" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> Português </a> <a class="dropdown-item " target="_self" href="https://www.timocom.ro/" title="Română" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> Română </a> <a class="dropdown-item active" target="_self" href="https://www.timocom.sk/navody-pomoc" title="Slovenčina" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> Slovenčina </a> <a class="dropdown-item " target="_self" href="https://www.timocom.si/" title="Slovenščina" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> Slovenščina </a> <a class="dropdown-item " target="_self" href="https://www.timocom.fi/" title="Suomi" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> Suomi </a> <a class="dropdown-item " target="_self" href="https://www.timocom.se/" title="Svenska" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> Svenska </a> <a class="dropdown-item " target="_self" href="https://www.timocom.com.tr/" title="Türkçe" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> Türkçe </a> <a class="dropdown-item " target="_self" href="https://www.timocom.cz/navody-napoveda" title="Čeština" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> Čeština </a> <a class="dropdown-item " target="_self" href="https://www.timocom.gr/" title="Ελληνικά" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> Ελληνικά </a> <a class="dropdown-item " target="_self" href="https://www.timocom.bg/" title="Български" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> Български </a> <a class="dropdown-item " target="_self" href="https://www.timocom.mk/" title="Македонски" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> Македонски </a> <a class="dropdown-item " target="_self" href="https://www.timocom.ru/" title="Русский" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> Русский </a> <a class="dropdown-item " target="_self" href="https://www.timocom.rs/" title="Српски" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> Српски </a> <a class="dropdown-item " target="_self" href="https://www.timocom.com.ua/" title="Українська" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> Українська </a> </div> <div class="navbar-close d-none d-xl-block mb-5 mb-xl-0" role="button"> <button type="button" class="close" title="close" data-dismiss="alert" aria-label="Close"> <span aria-hidden="true"><i class="icon-light-plus-circle"></i></span> </button> </div> </div> </li> <li class="nav-item is-input mt-3 mt-lg-0" role="listitem"> <a href="https://my.timocom.com/app/weblogin/" class="btn btn-block nowrap btn-light" title="login">Prihlásenie</a> </li> </ul> </div> </div> </nav> <main id="maincontent" class="ci-maincontent"> <a name="ci-anchor-588530" id="ci-anchor-588530"></a> <section id="m01-stage-588530" class="ci-module-wrapper bg-blue text-white" > <div class=""> <div class="row justify-content-center "> <div class="col-12 w-100 ci-m01-stage"> <header class="page-header size-default bg-blue"> <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <img src="https://timcdnprd.azureedge.net/resource/blob/588486/5459e25d01bf63783b80293ac4087b08/header-help-center-header-main-page-data.jpg" alt="Návody a pomoc" title="Návody a pomoc" class="ci-img-responsive w-100 img-fluid" /> </div> </div> <div class="ci-positioned-text-container d-flex flex-column align-items-center justify-content-center " style="left: 41%;margin-right: -41%;top: 50%;margin-bottom: -50%;transform: translate(-41%, -50%);width: 41%; width: 41%;" > <div class="container py-3 py-md-5"> <div class="row justify-content-center"> <div class="col-12 text-left text-white"> <h1 class="wordbreak "> Pomoc k službám od TIMOCOM </h1> <div class="ci-richtext wordbreak ci-bulletpoints-styled ci-bulletpoints-color-white ci-numberedliststyle- ci-trimmed-paragraph"> <h5><span>Tu sa dozviete tipy a triky, vďaka ktorým bude vaša práca v TIMOCOM Marketplace ešte rýchlejšia a efektívnejšia.</span></h5> </div> </div> </div> </div> </div> </header> </div> </div> </div> </section> <section 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class="ci-module-wrapper py-5 bg-white " > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> <h2 class="wordbreak wordbreak"> Staňte sa ešte dnes expertom na TIMOCOM </h2> </div> </div> <div class="row justify-content-center "> <div class="col col-sm-12 col-md-10 col-lg-10 col-xl-8"> <div class="row text-center"> <div class="wow fadeInLeft my-3 col-sm-12 col-md-6 col-lg-4 col-xl-4" > <div class="card hover-card mo p-4 wow fadeInLeft bg-white h-100"> <a href="/navody-pomoc/erste-schritte" data-cif-tracking="{"uniqueTargetId":"overlay_588492_588490"}" class="ci-link-whole-module" title="Prvé kroky"> <div class="justify-content-center text-center"> <div class="overflow-hidden ci-icon-svg ci-svg-paragraph-block color-blue "> <div class="" > <div class="ci-image-wrapper ci-image-wrapper-svg ci-icon-size-xxl"> <?xml version="1.0" encoding="UTF-8"?><svg id="uuid-2ad709e1-cb54-49c1-85cf-8700f450fb2f" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 86.62 86.63"><path id="uuid-b966dd42-7690-4d25-a7cc-c5d28e7e59a3" d="m13.54,0c-1.49,0-2.7,1.21-2.71,2.71,0,4.18,1.66,8.2,4.62,11.15l3.16,3.16c1.94,1.95,3.03,4.59,3.04,7.34-.03,1.49,1.15,2.73,2.65,2.76s2.73-1.15,2.76-2.65v-.12c0-4.18-1.66-8.2-4.62-11.15l-3.18-3.18c-1.94-1.95-3.02-4.58-3.03-7.33,0-1.49-1.21-2.7-2.71-2.71h0ZM5.41,37.9h54.14v32.49c0,5.98-4.85,10.82-10.83,10.83H16.24c-5.98,0-10.82-4.85-10.83-10.83v-32.49h0Zm59.55,0h2.71c7.48.07,13.48,6.19,13.41,13.66-.07,7.37-6.03,13.33-13.41,13.41h-2.71v-27.07h0Zm0,32.49h2.71c10.47,0,18.95-8.48,18.95-18.95s-8.48-18.95-18.95-18.95H5.41c-2.99,0-5.41,2.42-5.41,5.4h0v32.5c0,8.97,7.27,16.24,16.24,16.24h32.49c8.97,0,16.24-7.27,16.24-16.24h0ZM37.9,2.71c-.03-1.49-1.27-2.68-2.76-2.65-1.45.03-2.62,1.2-2.65,2.65,0,4.18,1.66,8.2,4.62,11.15l3.16,3.16c1.94,1.95,3.03,4.59,3.04,7.34.03,1.49,1.27,2.68,2.76,2.65,1.45-.03,2.62-1.2,2.65-2.65,0-4.18-1.66-8.2-4.62-11.15l-3.18-3.18c-1.94-1.95-3.02-4.58-3.03-7.32Z" fill="#0068b3"/></svg> </div> </div> </div> <h3 class="wordbreak h3 mb-0 mt-2 text-center text-dark">Prvé kroky</h3> </div> <div class="pt-2 mb-4 text-center text-dark"> <p>Ste u TIMOCOM nováčikom? Nájdete tu všetko, čo potrebujete na bezproblémový štart.</p> </div> <div class="m-n1 mt-3 stretched-link text-decoration-none text-primary"> <div class="ci-btn btn m-1 wordbreak btn-link p-0" > Zistiť viac </div> </div> </a> </div> </div><div class="wow fadeInLeft my-3 col-sm-12 col-md-6 col-lg-4 col-xl-4" > <div class="card hover-card mo p-4 wow fadeInLeft bg-white h-100"> <a href="/navody-pomoc/frachten-laderaumboerse" data-cif-tracking="{"uniqueTargetId":"overlay_588522_588470"}" class="ci-link-whole-module" title="Burza nákladov a voľných vozidiel"> <div class="justify-content-center text-center"> <p class="icon icon-xxl text-center mb-0 icon-light-vehicle-space color-blue "></p> <h3 class="wordbreak h3 mb-0 mt-2 text-center text-dark">Burza nákladov a voľných vozidiel</h3> </div> <div class="pt-2 mb-4 text-center text-dark"> <p>Maximalizujte svoj úspech: Takto môžete optimálne využiť burzu nákladov a voľných vozidiel!</p> </div> <div class="m-n1 mt-3 stretched-link text-decoration-none text-primary"> <div class="ci-btn btn m-1 wordbreak btn-link p-0" > Zistiť viac </div> </div> </a> </div> </div><div class="wow fadeInLeft my-3 col-sm-12 col-md-6 col-lg-4 col-xl-4" > <div class="card hover-card mo p-4 wow fadeInLeft bg-white h-100"> <a href="/navody-pomoc/allgemein" data-cif-tracking="{"uniqueTargetId":"overlay_588546_588614"}" class="ci-link-whole-module" title="Všeobecné"> <div class="justify-content-center text-center"> <div class="overflow-hidden ci-icon-svg ci-svg-paragraph-block color-blue "> <div class="" > <div class="ci-image-wrapper ci-image-wrapper-svg ci-icon-size-xxl"> <?xml version="1.0" encoding="UTF-8"?><svg id="uuid-6ff8c8cc-d5c7-45b4-a5a0-72ee191c2dfb" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 87.26 77.57"><path id="uuid-f1765744-c349-40e4-bc6c-0adefebfb701" d="m48.48,4.85H9.7c-2.67,0-4.85,2.16-4.85,4.83v58.19c0,2.67,2.16,4.85,4.83,4.85h35.19c1.49,1.8,3.2,3.38,5.07,4.74-.49.07-.98.11-1.47.11H9.7c-5.36,0-9.7-4.34-9.7-9.7V9.7C0,4.34,4.34,0,9.7,0h38.78c5.36,0,9.7,4.34,9.7,9.7v20.39c-1.67.47-3.3,1.11-4.85,1.91V9.7c0-2.67-2.16-4.85-4.85-4.85h0ZM9.7,21.82c0-1.34,1.09-2.41,2.41-2.41h33.94c1.34,0,2.41,1.09,2.41,2.43s-1.09,2.41-2.41,2.41H12.13c-1.34-.02-2.43-1.11-2.43-2.43Zm2.43,12.11h29.09c1.34,0,2.41,1.09,2.41,2.41s-1.09,2.41-2.41,2.41H12.13c-1.34,0-2.41-1.09-2.41-2.41-.02-1.33,1.07-2.41,2.41-2.41h0Zm0,14.54h19.39c1.34,0,2.41,1.09,2.41,2.41s-1.09,2.41-2.41,2.41H12.13c-1.34,0-2.41-1.09-2.41-2.41-.02-1.34,1.07-2.41,2.41-2.41h0Zm70.28,7.26c0-9.37-7.61-16.96-16.98-16.96s-16.96,7.61-16.96,16.98,7.61,16.96,16.96,16.96,16.98-7.61,16.98-16.98h0Zm-38.78,0c0-12.04,9.77-21.81,21.82-21.81s21.81,9.77,21.81,21.82-9.77,21.81-21.81,21.81-21.82-9.77-21.82-21.82h0Zm21.81-4.85c-2.02,0-3.63-1.63-3.63-3.63s1.63-3.63,3.63-3.63,3.63,1.63,3.63,3.63h0c.02,2-1.62,3.63-3.63,3.63t0,0h0Zm-4.85,14.53c0-1.34,1.09-2.41,2.41-2.41v-4.83c-1.34,0-2.41-1.09-2.41-2.41s1.09-2.41,2.41-2.41h2.41c1.34,0,2.41,1.09,2.41,2.41v7.26h0c1.34,0,2.41,1.09,2.41,2.41s-1.09,2.41-2.41,2.41h-4.85c-1.31,0-2.38-1.07-2.4-2.43h0Z" fill="#0068b3"/></svg> </div> </div> </div> <h3 class="wordbreak h3 mb-0 mt-2 text-center text-dark">Všeobecné</h3> </div> <div class="pt-2 mb-4 text-center text-dark"> <p>Správa účtu jednoducho a rýchlo: Objavte užitočné funkcie pre maximálnu kontrolu.</p> </div> <div class="m-n1 mt-3 stretched-link text-decoration-none text-primary"> <div class="ci-btn btn m-1 wordbreak btn-link p-0" > Zistiť viac </div> </div> </a> </div> </div><div class="wow fadeInLeft my-3 col-sm-12 col-md-6 col-lg-4 col-xl-4" > <div class="card hover-card mo p-4 wow fadeInLeft bg-white h-100"> <a href="/navody-pomoc/zahlungsdienste" data-cif-tracking="{"uniqueTargetId":"overlay_588634_588476"}" class="ci-link-whole-module" title="Platobné služby"> <div class="justify-content-center text-center"> <div class="overflow-hidden ci-icon-svg ci-svg-paragraph-block color-blue "> <div class="" > <div class="ci-image-wrapper ci-image-wrapper-svg ci-icon-size-xxl"> <?xml version="1.0" encoding="UTF-8"?><svg id="uuid-950840ae-5068-40ac-b3c2-dd8f31d04dd5" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 86.32 85.9"><path id="uuid-6bf90a6c-3e66-4312-9b20-17751aa305d7" d="m26.98,13.51c0,.4.22,1.15,1.39,2.16.24.2.49.4.77.61-2.61.1-5.13.32-7.58.67v-3.44c.12-2.47,1.31-4.75,3.27-6.25,2.14-1.72,4.59-3.05,7.2-3.92C39.09,1,46.5-.13,53.94.01c7.44-.12,14.83.99,21.91,3.31,2.61.87,5.05,2.2,7.2,3.92,1.96,1.5,3.15,3.8,3.27,6.27v17.54h0v19.22c-.1,2.51-1.27,4.83-3.21,6.41-2.14,1.8-4.57,3.19-7.2,4.12-1.88.71-3.8,1.27-5.76,1.74v-5.56c1.37-.36,2.67-.77,3.84-1.21,2-.69,3.88-1.74,5.52-3.07.79-.57,1.31-1.43,1.43-2.38v-11.22c-1.6.99-3.27,1.84-5.05,2.49-1.88.71-3.8,1.27-5.76,1.74v-5.56c1.37-.36,2.67-.77,3.84-1.21,2-.69,3.88-1.74,5.52-3.07.79-.57,1.31-1.43,1.43-2.38v-9.78c-1.62.97-3.31,1.76-5.07,2.38-3.27,1.15-6.67,1.98-10.13,2.47-.32-.32-.65-.65-.97-.93-1.72-1.52-3.64-2.79-5.7-3.8,5.07-.26,10.11-1.21,14.94-2.83,2-.67,3.86-1.66,5.54-2.93,1.17-1.01,1.39-1.76,1.39-2.16s-.22-1.15-1.39-2.16c-1.66-1.29-3.54-2.28-5.54-2.93-6.49-2.08-13.26-3.09-20.07-2.97-6.81-.12-13.6.89-20.07,3.01-2,.65-3.86,1.66-5.54,2.93-1.13.97-1.35,1.72-1.33,2.12h0ZM5.4,35.1c0,.4.22,1.15,1.39,2.16,1.66,1.29,3.54,2.28,5.54,2.93,6.47,2.12,13.26,3.13,20.05,3.01,6.81.12,13.6-.89,20.07-3.01,2-.65,3.86-1.66,5.54-2.93,1.17-1.01,1.39-1.76,1.39-2.16s-.22-1.15-1.39-2.16c-1.66-1.29-3.54-2.28-5.54-2.93-6.47-2.1-13.26-3.13-20.07-3.01-6.81-.12-13.6.89-20.07,3.01-2,.65-3.88,1.66-5.54,2.93-1.17,1.01-1.39,1.76-1.39,2.16h.02Zm-5.4,0c.12-2.47,1.31-4.75,3.27-6.25,2.14-1.72,4.59-3.05,7.2-3.92,7.05-2.34,14.47-3.48,21.91-3.33,7.44-.12,14.83.99,21.91,3.31,2.61.89,5.05,2.2,7.2,3.92,1.96,1.5,3.15,3.78,3.27,6.25v17.54h0v19.22c-.1,2.51-1.27,4.83-3.21,6.41-2.14,1.8-4.57,3.19-7.2,4.12-7.05,2.45-14.49,3.64-21.97,3.52-7.46.12-14.9-1.05-21.95-3.5-2.63-.93-5.07-2.32-7.2-4.12C1.27,76.69.1,74.37,0,71.86v-36.76h0Zm59.36,7.78c-1.62.97-3.31,1.76-5.07,2.38-7.05,2.34-14.47,3.48-21.91,3.33-7.44.12-14.83-.99-21.91-3.31-1.76-.63-3.48-1.41-5.07-2.38v9.74c.12.97.65,1.84,1.43,2.38,1.64,1.35,3.52,2.38,5.52,3.07,6.45,2.2,13.22,3.27,20.03,3.13,6.81.12,13.6-.93,20.03-3.13,2-.69,3.88-1.74,5.52-3.07.79-.57,1.31-1.43,1.43-2.38v-9.76ZM5.4,71.84c.12.97.65,1.84,1.43,2.38,1.64,1.35,3.52,2.38,5.52,3.07,6.45,2.2,13.22,3.27,20.03,3.15,6.81.14,13.58-.93,20.03-3.13,2-.69,3.88-1.74,5.52-3.07.79-.57,1.31-1.43,1.43-2.38v-11.2c-1.6.99-3.27,1.84-5.05,2.49-7.05,2.43-14.49,3.62-21.95,3.48-7.46.12-14.9-1.05-21.93-3.5-1.76-.65-3.46-1.5-5.05-2.49l.02,11.2h0Z" fill="#0068b3"/></svg> </div> </div> </div> <h3 class="wordbreak h3 mb-0 mt-2 text-center text-dark">Platobné služby</h3> </div> <div class="pt-2 mb-4 text-center text-dark"> <p>Zistite, ako vám naše platobné služby môžu pomôcť zlepšiť vašu likviditu.</p> </div> <div class="m-n1 mt-3 stretched-link text-decoration-none text-primary"> <div class="ci-btn btn m-1 wordbreak btn-link p-0" > Zistiť viac </div> </div> </a> </div> </div><div class="wow fadeInLeft my-3 col-sm-12 col-md-6 col-lg-4 col-xl-4" > <div class="card hover-card mo p-4 wow fadeInLeft bg-white h-100"> <a href="/navody-pomoc/ausschreibungen" data-cif-tracking="{"uniqueTargetId":"overlay_588558_588584"}" class="ci-link-whole-module" title="Výberové konania"> <div class="justify-content-center text-center"> <p class="icon icon-xxl text-center mb-0 icon-light-ebid color-blue "></p> <h3 class="wordbreak h3 mb-0 mt-2 text-center text-dark">Výberové konania</h3> </div> <div class="pt-2 mb-4 text-center text-dark"> <p>Prečo by ste sa okrem spotového trhu mali spoliehať aj na Výberové konania? Ukážeme vám to!</p> </div> <div class="m-n1 mt-3 stretched-link text-decoration-none text-primary"> <div class="ci-btn btn m-1 wordbreak btn-link text-primary z-index-2 position-relative" > Zistiť viac </div> </div> </a> </div> </div><div class="wow fadeInLeft my-3 col-sm-12 col-md-6 col-lg-4 col-xl-4" > <div class="card hover-card mo p-4 wow fadeInLeft bg-white h-100"> <a href="/navody-pomoc/transportauftraege" data-cif-tracking="{"uniqueTargetId":"overlay_588548_588602"}" class="ci-link-whole-module" title="Na čo môžem použiť Objednávky od TIMOCOM?"> <div class="justify-content-center text-center"> <p class="icon icon-xxl text-center mb-0 icon-light-transport-order color-blue "></p> <h3 class="wordbreak h3 mb-0 mt-2 text-center text-dark">Objednávky</h3> </div> <div class="pt-2 mb-4 text-center text-dark"> <p>Využite výhody Objednávok na TIMOCOM Marketplace.</p> </div> <div class="m-n1 mt-3 stretched-link text-decoration-none text-primary"> <div class="ci-btn btn m-1 wordbreak btn-link p-0" > Zistiť viac </div> </div> </a> </div> </div><div class="wow fadeInLeft my-3 col-sm-12 col-md-6 col-lg-4 col-xl-4" > <div class="card hover-card mo p-4 wow fadeInLeft bg-white h-100"> <a href="/navody-pomoc/routen-kosten" data-cif-tracking="{"uniqueTargetId":"overlay_588616_588610"}" class="ci-link-whole-module" title="Trasy & výdavky"> <div class="justify-content-center text-center"> <p class="icon icon-xxl text-center mb-0 icon-light-route-alt color-blue "></p> <h3 class="wordbreak h3 mb-0 mt-2 text-center text-dark">Trasy & výdavky</h3> </div> <div class="pt-2 mb-4 text-center text-dark"> <p>Zvýšte efektivitu plánovania trás a strážte si výdavky.</p> </div> <div class="m-n1 mt-3 stretched-link text-decoration-none text-primary"> <div class="ci-btn btn m-1 wordbreak btn-link p-0" > Zistiť viac </div> </div> </a> </div> </div> </div> </div> </div> </div> </section><a name="ci-anchor-588638" id="ci-anchor-588638"></a> <section id="m08-accordion-588638" class="ci-module-wrapper py-5" > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints- ci-numberedliststyle- ci-bulletpoints-color-default"> <h2>Najčastejšie otázky našich zákazníkov:</h2> </div> </div> </div> <div class="row justify-content-center "> <div class="col-sm-12 col-md-10 col-lg-10 col-xl-8 ci-m08-accordion"> <div itemscope itemtype="https://schema.org/FAQPage"> <div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-588638-1-588550" aria-expanded="true" aria-controls="item-588638-1-588550"> <div class="card-header color-blue w-100 text-left" itemprop="name"> Ako vytvoriť nového používateľa? </div> </button> <div id="item-588638-1-588550" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default ci-ignore-color-scheme"> <p>Ak chcete vo svojom účte TIMOCOM vytvoriť nového používateľa, máte dve možnosti:</p><ol class="rte--list"><li>Na našej webovej stránke použite tlačidlo „Pridať používateľa“, ktoré vás presmeruje na tento odkaz: <a class="ci-link-external" href="https://shop.timocom.com/de/deu/services/add-user?__hstc=257810580.9ec3d9f6c9cc6ce363c193d4ee513d45.1671101789593.1688368800228.1688378902911.105&__hssc=257810580.6.1688378902911&__hsfp=1445342829&_gl=1*14gs3i7*_gcl_au*MTQ0MDgzOTM4Mi4xNjg2NzM1MTU5*_ga*MTYyMDEyMjYxMS4xNjcxMTAxNzky*_ga_RHMKK016RP*MTY4ODM3ODkwNi45OS4xLjE2ODgzNzkxMjIuNjAuMC4w&_ga=2.220007323.3428569.1688368801-1620122611.1671101792">Pridať používateľa (timocom.com</a>).</li><li>Alebo: Použite zodpovedajúcu dlaždicu na úvodnej stránke Marketplace. </li></ol><p>V oboch prípadoch postupujte podľa pokynov na webových stránkach alebo na TIMOCOM Marketplace pre rýchlu aktiváciu vášho nového kolegu.</p> </div> </div> </div> </div> <meta itemprop="position" content="1"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-588638-2-588560" aria-expanded="true" aria-controls="item-588638-2-588560"> <div class="card-header color-blue w-100 text-left" itemprop="name"> Ako môžem preniesť účet na nového používateľa? </div> </button> <div id="item-588638-2-588560" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-default ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default ci-ignore-color-scheme"> <ol class="rte--list"><li>Ak chcete zmeniť účet a zaregistrovať nového kolegu, navštívte tento odkaz: <a class="ci-link-external" href="http://shop.timocom.com/">shop.timocom.com</a>.</li><li>Po dokončení registrácie nás kontaktujte na telefónnom čísle: +420 412 430 430</li><li>Pracovník zákazníckeho servisu potom vykoná zmenu účtu za vás.</li></ol> </div> </div> </div> </div> <meta itemprop="position" content="2"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-588638-3-588640" aria-expanded="true" aria-controls="item-588638-3-588640"> <div class="card-header color-blue w-100 text-left" itemprop="name"> Prečo sa nemôžem prihlásiť? </div> </button> <div id="item-588638-3-588640" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default ci-ignore-color-scheme"> <p>Ak sa nemôžete prihlásiť a zobrazí sa chybové hlásenie, môže to mať rôzne príčiny.</p><p>Možno ste v stresujúcom pracovnom dni prehliadli nejakú faktúru, a preto ste boli dočasne zablokovaní. V takom prípade sa obráťte na náš zákaznícky servis a my sa vám pokúsime čo najrýchlejšie pomôcť: +420 412 430 430</p> </div> </div> </div> </div> <meta itemprop="position" content="3"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-588638-4-588478" aria-expanded="true" aria-controls="item-588638-4-588478"> <div class="card-header color-blue w-100 text-left" itemprop="name"> Ako zmeniť heslo? </div> </button> <div id="item-588638-4-588478" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default ci-ignore-color-scheme"> <ol class="rte--list"><li>Kliknite na „Nastavenia“ na TIMOCOM Marketplace.</li><li>Potom vyberte možnosť „Prihlásenie“ a „Zmeniť heslo“.</li><li>Budete priamo presmerovaní na miesto, kde môžete svoje heslo jednoducho aktualizovať.</li></ol> </div> </div> </div> </div> <meta itemprop="position" content="4"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-588638-5-588472" aria-expanded="true" aria-controls="item-588638-5-588472"> <div class="card-header color-blue w-100 text-left" itemprop="name"> Kde aktivovať Zoznam vylúčených firiem? </div> </button> <div id="item-588638-5-588472" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default ci-ignore-color-scheme"> <p>Je nám ľúto, ak máte s niektorou zo spoločností zlé skúsenosti. Samozrejme, chápeme, že by ste v budúcnosti uprednostnili spoluprácu s inými obchodnými partnermi.</p><p>Preto máte možnosť určité spoločnosti z vyhľadávania prepráv a voľných vozidiel priamo v Marketplace vylúčiť prostredníctvom tzv. zoznamov vylúčených. Od spoločností zo zoznamu vylúčených už v budúcnosti nebudete dostávať ponuky na prepravu tovaru ani výberové konania a môžete sa opäť tešiť na nových potenciálnych obchodných partnerov.</p><p><strong><u>Pozor:</u> </strong>Spoločnosti na vašom osobnom zozname vylúčených vás budú môcť i naďalej kontaktovať e-mailom alebo si prezrieť vaše zverejnené ponuky prepráv. </p> </div> </div> </div> </div> <meta itemprop="position" content="5"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-588638-6-588512" aria-expanded="true" aria-controls="item-588638-6-588512"> <div class="card-header color-blue w-100 text-left" itemprop="name"> Kde môžem nastaviť, ako chcem byť kontaktovaný? </div> </button> <div id="item-588638-6-588512" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default ci-ignore-color-scheme"> <table><tbody><tr><td colspan="1" rowspan="1">Ak ponúkate náklad, môžete sa zakaždým individuálne rozhodnúť, ako chcete byť kontaktovaní.<p>Odporúčame, aby ste pri zadávaní nákladu aktivovali pole<strong> </strong>„Dostávať cenové ponuky“, čím môžete výrazne skrátiť svoj čas a znížiť svoju námahu. Dopravcovia tak môžu predkladať cenové ponuky pre vašu ponuku prepravy priamo na burze nákladov. Ušetríte si zbytočnú e-mailovú a telefonickú komunikáciu a budete mať úplný prehľad o všetkých predložených cenách. 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