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aria-expanded="false"> Українська </a> </div> <div class="navbar-close d-none d-xl-block mb-5 mb-xl-0" role="button"> <button type="button" class="close" title="close" data-dismiss="alert" aria-label="Close"> <span aria-hidden="true"><i class="icon-light-plus-circle"></i></span> </button> </div> </div> </li> <li class="nav-item is-input mt-3 mt-lg-0" role="listitem"> <a href="https://my.timocom.com/app/weblogin/" class="btn btn-block nowrap btn-light" title="login">Prihlásenie</a> </li> </ul> </div> </div> </nav> <main id="maincontent" class="ci-maincontent"> <a name="ci-anchor-351394" id="ci-anchor-351394"></a> <section id="m01-stage-351394" class="ci-module-wrapper bg-blue text-white" > <div class=""> <div class="row justify-content-center "> <div class="col-12 w-100 ci-m01-stage"> <header class="page-header size-default bg-blue"> <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <picture> <source 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srcset="https://timcdnprd.azureedge.net/resource/image/445252/landscape_ratio2x1/575/288/ba94c4a58883a5fb122e93992dac171f/EF31D1B110CB7D685CE7D15B9964AB90/header-timocom-inkasso-xl.webp" alt="TIMOCOM Medzinárodné inkaso" title="TIMOCOM Medzinárodné inkaso" title="" class="ci-image ci-img-responsive w-100 img-fluid" /> </picture> </div> </div> <div class="ci-positioned-text-container d-flex flex-column align-items-center justify-content-center " style="left: 16%;margin-right: -16%;top: 50%;margin-bottom: -50%;transform: translate(-16%, -50%);width: 50%; width: 50%;" > <div class="container py-3 py-md-5"> <div class="row justify-content-center"> <div class="col-12 text-left text-white"> <h1 class="wordbreak "> Služba Medzinárodné inkaso </h1> <div class="ci-richtext wordbreak ci-bulletpoints-styled ci-bulletpoints-color-white ci-numberedliststyle- ci-trimmed-paragraph"> <h4><br/>„Naša medzinárodná inkasná služba: Jednoduché riešenie Vašich nezaplatených faktúr.“</h4><h5>Právnik Alexander Oebel, Director Debt Collection & Legal Affairs</h5> </div> <div class="m-n1 pt-3"> <a href="https://services.timocom.com/sk/inkasny-prikaz" data-cif-tracking="{"uniqueTargetId":"overlay_351394_403516"}" target="_blank" class="ci-btn btn m-1 wordbreak btn-highlight ci-link-external" title=""> Poveriť </a> </div> </div> </div> </div> </div> </header> </div> </div> </div> </section> <section class="d-none d-md-block m-0 py-2 ci-breadcrumb bg-gray-200"> <div class="container"> <div class="row"> <div class="col-12"> <nav id="breadcrumb" aria-label="breadcrumb"> <small> <ul class="d-flex flex-col list-unstyled m-0 p-0" vocab="https://schema.org/" typeof="BreadcrumbList" aria-label="Breadcrumb navigation"> <li class="d-inline-block" property="itemListElement" typeof="ListItem"> <a property="item" typeof="WebPage" href="/"> <span property="name">TIMOCOM Slovensko</span> </a> <meta property="position" content="1"> </li> <li class="d-inline-block"><span class="mx-1">/</span></li> <li 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col-sm-12 col-md-10 col-lg-10 col-xl-8"> <div class="d-sm-block d-md-flex flex-wrap justify-content-between col-sm-12 col-lg-12"> <div class="py-md-0 p-4 text-center p-sm-0 col-sm-12 col-md-6 col-lg-4 col-xl-4" > <div class="text-center img-fluide p-2 "> <div class="overflow-hidden ci-icon-svg ci-svg-paragraph-block color-blue mb-2"> <div class="" > <div class="ci-image-wrapper ci-image-wrapper-svg ci-icon-size-xxl"> <?xml version="1.0" encoding="UTF-8"?> <svg id="Icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 1000"> <defs> <style> .cls-1 { fill: #0069b4; } </style> </defs> <path class="cls-1" d="M500,262.78c55.07,0,106.26,13.77,153.56,41.3,46.6,26.83,83.31,63.54,110.14,110.14,27.53,47.3,41.3,98.49,41.3,153.56s-13.77,106.26-41.3,153.56c-2.82,4.94-6.88,8.83-12.18,11.65-5.3,2.82-10.77,4.24-16.41,4.24H265.95c-6.35,0-12.18-1.41-17.47-4.24-5.3-2.82-9.35-6.71-12.18-11.65-27.53-47.3-41.3-98.49-41.3-153.56s13.77-106.26,41.3-153.56c26.83-46.6,63.54-83.31,110.14-110.14,47.3-27.53,98.49-41.3,153.56-41.3Zm235.1,440.56c24-41.66,36.01-86.84,36.01-135.56s-12.18-93.9-36.54-135.56c-24.36-41.66-57.36-74.66-99.02-99.02-41.66-24.36-86.84-36.54-135.56-36.54s-93.9,12.18-135.56,36.54c-41.66,24.36-74.66,57.36-99.02,99.02-24.36,41.66-36.54,86.84-36.54,135.56s12.36,94.25,37.07,136.61l469.15-1.06Z"/> <path class="cls-1" d="M282.22,559.94c-7.11-151.47,146.12-256.84,287.03-205.19,85.2,29.84,146.24,114.71,149.11,205.2h-72.4c1.32-21.26-1.5-42.88-8.58-63.42-21.51-64.51-84.88-111.24-153.14-114.35-101.5-6.49-189.52,76.51-193.81,177.77h-8.21Z"/> <path class="cls-1" d="M722.9,598.02c.02-4.64-1.66-8.66-5.05-12.06-3.39-3.4-7.58-5.14-12.57-5.22l-140.67,1.2c-2.99-12.63-9.49-23.49-19.48-32.59-9.99-9.1-21.61-14.7-34.86-16.81-18.82-3-35.71,.93-50.67,11.77-14.95,10.85-23.93,25.68-26.92,44.51-3,18.83,.93,35.71,11.77,50.67,10.85,14.95,25.33,23.87,43.46,26.76,18.13,2.89,34.41-.6,48.85-10.45,14.44-9.86,23.69-23.04,27.74-39.55l141.72-1.03c4.29-.03,8.14-1.74,11.54-5.13,3.4-3.39,5.11-7.41,5.14-12.05Zm-203.5,28.73c-7.68,5.57-16.05,7.63-25.11,6.19-9.06-1.44-16.38-6-21.95-13.68-5.57-7.68-7.63-16.05-6.19-25.11s6-16.38,13.68-21.95c7.68-5.57,16.05-7.63,25.11-6.19,9.06,1.44,16.38,6,21.95,13.68,5.57,7.68,7.63,16.05,6.19,25.11-1.44,9.06-6,16.38-13.68,21.95Z"/> </svg> </div> </div> </div> </div> <div> <div class="h4 wordbreak py-1"> Rýchle </div> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-blue ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default py-1"> <ul class="rte--list"><li>Jednoduché a pohodlné poverenie on-line</li><li>Rýchle a diplomatické riešenie pri spravovaní pohľadávok</li></ul> </div> </div> </div><div class="py-md-0 p-4 text-center p-sm-0 col-sm-12 col-md-6 col-lg-4 col-xl-4" > <div class="text-center img-fluide p-2 "> <div class="overflow-hidden ci-icon-svg ci-svg-paragraph-block color-blue mb-2"> <div class="" > <div class="ci-image-wrapper ci-image-wrapper-svg ci-icon-size-xxl"> <?xml version="1.0" encoding="UTF-8"?> <svg id="Icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 1000"> <defs> <style> .cls-1 { fill: #0069b4; } </style> </defs> <path class="cls-1" d="M805,336.19c0,330.65-242.46,489.14-306.14,489.14S195,664.44,195,336.19c0-23.51,14.91-45.8,37.62-55.15l244-101.69c7.49-3.18,15.62-4.69,23.51-4.69s15.89,1.51,23.38,4.69l244,101.67c22.61,9.37,37.49,31.66,37.49,55.18Zm-53.22-17.61l-244-101.67c-2.49-1.09-5.14-1.62-7.78-1.62s-5.43,.56-7.94,1.62l-244,101.67c-7.47,3.18-12.39,10.48-12.39,18.74,0,284.93,210.06,446.19,264.47,447.33,52.87,0,264.07-160.63,264.07-446.96,0-3.18-.77-14.22-12.42-19.12Zm-180.62,120.41c0,32.14-21.6,59.09-50.83,67.86v94.81c0,11.23-9.11,20.33-20.33,20.33s-20.33-9.11-20.33-20.33v-94.81c-29.28-8.82-50.83-35.74-50.83-67.86,0-39.24,31.93-71.17,71.17-71.17s71.17,31.9,71.17,71.17Zm-40.67,0c0-16.81-13.71-30.5-30.5-30.5s-30.5,13.69-30.5,30.5,13.69,30.5,30.5,30.5,30.5-13.69,30.5-30.5Z"/> </svg> </div> </div> </div> </div> <div> <div class="h4 wordbreak py-1"> Bezpečne </div> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-blue ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default py-1"> <ul class="rte--list"><li>Efektívna podpora pri vymáhaní Vašej pohľadávky</li><li>Služby poskytované v celej Európe v 27 jazykoch</li></ul> </div> </div> </div><div class="py-md-0 p-4 text-center p-sm-0 col-sm-12 col-md-6 col-lg-4 col-xl-4" > <div class="text-center img-fluide p-2 "> <div class="overflow-hidden ci-icon-svg ci-svg-paragraph-block color-blue mb-2"> <div class="" > <div class="ci-image-wrapper ci-image-wrapper-svg ci-icon-size-xxl"> <?xml version="1.0" encoding="UTF-8"?> <svg id="Icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 1000"> <defs> <style> .cls-1 { fill: #0069b4; } </style> </defs> <path class="cls-1" d="M210.25,524.52c-8.44,0-15.25-6.87-15.25-15.25s6.81-15.25,15.25-15.25h109.51c31.93-31.65,73.29-52.52,117.06-58.88,8.38-1.33,16.1,4.57,17.24,12.91,1.25,8.32-4.57,16.06-12.87,17.28-38.98,5.62-75.85,24.98-103.85,54.27l-4.51,4.73-6.67,.2h-115.9Zm594.75,198.25c0,8.44-6.81,15.25-15.25,15.25h-118.86c-1.61,4.29-3.42,8.48-6.43,12.23l-8.68,10.72c-13.34,16.54-36.4,20.85-54.71,11.42l-19.32,23.79c-17.2,20.95-48.11,24.07-68.92,7.07l-5.82-5.04c-10.6,8.58-23.93,14.2-38.34,15.69-2.56,.26-5.1,.38-7.64,.38-16.68,0-32.78-5.72-46.01-16.44l-77.52-59.81h-111.99c-8.42,0-15.25-6.87-15.25-15.25s6.81-15.35,15.25-15.37l122.38,.12,86.06,66.42c9.17,7.43,20.23,10.72,31.65,9.59,11.32-1.15,21.5-6.67,28.67-15.51l10.07-10.05,12.01,7.92,16.18,14.06c7.47,6.12,19.14,4.86,25.64-3.04l38.12-46.94,16.72,14.04c5.68,4.49,14.4,3.65,19.1-2.2l8.66-10.72c4.73-5.84,3.83-14.48-2.01-19.24l-103.41-83.97c-6.53-5.32-7.53-14.93-2.22-21.47,5.3-6.53,14.91-7.55,21.47-2.22l103.41,84.01c6.41,5.2,10.27,12.05,12.89,19.32h118.86c8.38,0,15.25,6.81,15.25,15.25Zm-398.88-193.68l90.03-84.23c8.42-7.68,19.02-11.83,30-11.83h7.78c52.94,0,105.86,22.16,146.21,61h109.61c8.38,0,15.25,6.87,15.25,15.25s-6.87,15.25-15.25,15.25h-122.28l-4.51-4.57c-35.21-35.86-82.23-56.43-129.07-56.43h-7.78c-3.34,0-6.57,1.29-9.25,3.71l-88.92,83.22c-9.63,9.23-8.2,22.78-1.23,30.5,2.38,2.56,8.38,6.57,15.33,6.95,4.86,.1,9.63-1.53,13.92-5.44l.68,.68c7.82-8.68,26.69-26.21,72.02-68.39,6.18-5.7,15.81-5.38,21.56,.79,5.72,6.18,5.36,15.81-.79,21.54l-72.89,67.85c-9.65,8.82-21.21,13.42-33.54,13.42-.81,0-1.63-.02-2.46-.06-16.3-.75-29.55-9.23-36.42-16.96-18.76-20.69-18.01-51.95,1.63-71.86l.38-.4Z"/> <g> <path class="cls-1" d="M419.55,403.69c-20.02-20.36-32.39-48.26-32.39-79.08,0-62.34,50.51-112.84,112.84-112.84s112.84,50.5,112.84,112.84c0,30.82-12.38,58.72-32.39,79.08,9.18,2.56,18.17,5.54,26.97,8.93,19.65-23.96,31.46-54.6,31.46-88.01,0-76.72-62.18-138.88-138.88-138.88s-138.88,62.16-138.88,138.88c0,33.41,11.81,64.05,31.46,88.01,8.8-3.39,17.8-6.37,26.97-8.93Z"/> <path class="cls-1" d="M541.34,279.16l-58.71,58.7-23.98-23.98c-5.91-5.92-15.56-5.92-21.47,0-5.92,5.9-5.92,15.58,0,21.47l34.72,34.72c5.91,5.92,15.56,5.92,21.47,0l69.44-69.44c5.92-5.9,5.92-15.57,0-21.47-5.91-5.92-15.56-5.92-21.47,0Z"/> </g> </svg> </div> </div> </div> </div> <div> <div class="h4 wordbreak py-1"> Spoľahlivo </div> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-blue ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default py-1"> <ul class="rte--list"><li>Oficiálne úradné povolenie od 2003</li><li>Viac ako 82 % úspešných prípadov</li></ul> </div> </div> </div> </div> </div> </div> </div> </section><a name="ci-anchor-351404" id="ci-anchor-351404"></a> <section id="m03-textblock-351404" class="ci-module-wrapper py-5 bg-gray-200 ci-m03-textblock" > <div class="container"> <div class="row justify-content-center text-left ci-text-align-left"> <div class="col-sm-12 col-md-8"> <div class="ci-richtext wordbreak ci-bulletpoints-styled ci-bulletpoints-color-blue ci-numberedliststyle- ci-trimmed-paragraph"> <p>Medzinárodné inkaso je váš efektívny partner na spravovanie pohľadávok. Pomáhame vám v 27 jazykoch. Ak vaši obchodní partneri meškajú s platbou, môžete sa spoľahnúť na kompetentnú pomoc nášho inkasného tímu. Vaše záležitosti vybavíme rýchlo, výhodne a mimosúdne tak, aby ste sa s nezaplatenou pohľadávkou nemuseli obracať na súd. Férovosť a poctivosť prispievajú k tomu, aby vaše obchodné vzťahy príliš neutrpeli.</p> </div> </div> </div> </div> </section><a name="ci-anchor-351406" id="ci-anchor-351406"></a> <section id="m03-textblock-351406" class="ci-module-wrapper py-5 bg-blue text-white ci-m03-textblock" > <div class="container"> <div class="row justify-content-center text-left ci-text-align-left"> <div class="col-sm-12 col-md-8"> <div class="mb-3 text-center"> <p class="icon icon-xxl text-center mb-0 icon-solid-calculator color-white "></p> </div> <div class="ci-richtext wordbreak ci-bulletpoints-styled ci-bulletpoints-color-white ci-numberedliststyle- ci-trimmed-paragraph"> <p>Pre každý príkaz je dohodnutý poplatok za spracovanie vo výške 25,- €. V prípade úspechu TIMOCOM účtuje zadávateľovi odmenu, ktorá už obsahuje poplatok za spracovanie. Tento výpočet je v súlade s ustanoveniami zákona o odmenách advokátov. Vypočítajte si svoje poplatky v niekoľkých krokoch!</p> </div> </div> </div> </div> </section><a name="ci-anchor-403470" id="ci-anchor-403470"></a> <section id="DEFAULT-403470" class="ci-module-wrapper py-5 text-center" > <div class="container"> <div class="row justify-content-center "> <div class="col-12"> <iframe scrolling="no" src="https://services.timocom.com/sk/debtCollection/feeCalculator" class="ci-iframe mw-100 border-0" frameborder="0" width="565" height="650"></iframe> </div> </div> </div> </section><a name="ci-anchor-486130" id="ci-anchor-486130"></a> <section id="m09-cta-area-486130" class="ci-module-wrapper py-5" > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> </div> </div> <div class="row justify-content-center text-center ci-text-align-center"> <div class="col-sm-12 col-md-10 col-lg-8 col-xl-8 mt-2"> <div class="m-n1 pt-3"> <a href="https://services.timocom.com/sk/inkasny-prikaz" data-cif-tracking="{"uniqueTargetId":"overlay_486130_403516"}" target="_blank" class="ci-btn btn m-1 wordbreak btn-lg btn-highlight ci-link-external" title=""> Chcem poveriť inkasný tím </a> </div> </div> </div> </div> </section><a name="ci-anchor-486050" id="ci-anchor-486050"></a> <section id="m03-textblock-486050" class="ci-module-wrapper py-5 bg-blue-40 text-dark ci-m03-textblock" > <div class="container"> <div class="row justify-content-center text-center ci-text-align-center"> <div class="col-sm-12 col-md-8"> <div class="mb-3 text-center"> <p class="icon icon-xxl text-center mb-0 icon-light-handshake color-dark "></p> </div> <h2 class="wordbreak mb-2"> Poverenie v detailoch </h2> <div class="ci-richtext wordbreak ci-bulletpoints-default ci-bulletpoints-color-dark ci-numberedliststyle-styled ci-trimmed-paragraph"> <ol class="rte--list"><li>Zadanie adresy</li><li>Nahranie súborov</li><li>Kontrola a poverenie</li></ol><p><br/></p> </div> </div> </div> </div> </section><a name="ci-anchor-351428" id="ci-anchor-351428"></a> <section id="m08-accordion-351428" class="ci-module-wrapper py-5 bg-white " > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> <h2 class="wordbreak wordbreak"> Často kladené otázky k službe Medzinárodné inkaso </h2> </div> </div> <div class="row justify-content-center "> <div class="col-sm-12 col-md-10 col-lg-10 col-xl-8 ci-m08-accordion"> <div itemscope itemtype="https://schema.org/FAQPage"> <div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-351428-1-351408" aria-expanded="true" aria-controls="item-351428-1-351408"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 1. Musím byť zákazník TIMOCOM, aby som mohol využiť inkasnú službu? </div> </button> <div id="item-351428-1-351408" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Áno, inkasná služba je k dispozícii pre existujúcich zákazníkov TIMOCOM. Ak ešte nemáte uzatvorenú zmluvu, <a class="ci-link-external" href="https://shop.timocom.com/sk/svk/register" target="_blank" rel="noopener">môžete sa zaregistrovať tu</a>.</p> </div> </div> </div> </div> <meta itemprop="position" content="1"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-351428-2-351410" aria-expanded="true" aria-controls="item-351428-2-351410"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 2. Musí byť otvorená pohľadávka uskutočnená cez TIMOCOM? </div> </button> <div id="item-351428-2-351410" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Nie. Náš tím vám rád pomôže aj v prípade, že máte otvorenú pohľadávku, ktorá nevznikla v rámci Marketplace. Pošlite nám váš inkasný prípad.</p> </div> </div> </div> </div> <meta itemprop="position" content="2"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-351428-3-351412" aria-expanded="true" aria-controls="item-351428-3-351412"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 3. Aká vysoká je úspešnosť Medzinárodného inkasa? </div> </button> <div id="item-351428-3-351412" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>V roku 2021 sme boli úspešní vo viac ako 82 % prípadov.</p> </div> </div> </div> </div> <meta itemprop="position" content="3"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-351428-4-351414" aria-expanded="true" aria-controls="item-351428-4-351414"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 4. Koľko zaplatím za poverenie inkasnej služby? </div> </button> <div id="item-351428-4-351414" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Uplatňujeme poplatok za spracovanie vo výške 25 eur. Iba v úspešných prípadoch uplatňujeme aj dodatočnú odmenu za našu inkasnú prácu, ktorá závisí od výšky pohľadávky. Táto odmena sa odvíja od rámca poplatkov stanoveného nemeckým zákonom a môžete si ju spočítať v našom kalkulátore poplatkov ešte pred poverením. <a rel="nofollow" href="#ci-anchor-351406" target="_self">Tu si spočítate poplatok, ktorý uhradíte pri úspešnom vymáhaní pohľadávky</a>.</p> </div> </div> </div> </div> <meta itemprop="position" content="4"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-351428-5-351416" aria-expanded="true" aria-controls="item-351428-5-351416"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 5. Môžu byť výdavky za inkaso účtované dlžníkovi vo faktúre? </div> </button> <div id="item-351428-5-351416" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Platí zákonný princíp o škode pri meškajúcich platbách podľa smernice EÚ 2011/7/EÚ. Na základe tejto smernice by sa otvorené pohľadávky mali zaplatiť rýchlejšie. Od zavedenia smernice v krajinách EÚ platia v prípade meškajúcej platby nové práva a povinnosti. Pre veriteľa a dlžníka to znamená nasledujúce:</p><p>Faktúry na firmy sa automaticky považujú za meškajúce od 30. dňa po splatnosti. Okrem toho je splatnosť viac ako 60 dní možná iba vo výnimočných prípadoch. Ak však dôjde k omeškaniu platby, môže veriteľ požadovať od dlžníka určité náklady na vymáhanie jeho pohľadávky, ale aj úroky z omeškania.<br/>Náklady na vymáhanie môžu zahŕňať vlastné náklady vzniknuté na základe upomínania omeškania platby, náklady na inkaso alebo právnika. Pre veriteľa to znamená, že dlžníkovi môže dať uhradiť náklady za inkasnú službu. K týmto nákladom patrí tiež odmena, ktorú zaplatíte v úspešnom prípade. To znamená, že veriteľ môže od dlžníka požadovať, aby uhradil všetky náklady na inkaso (základný poplatok aj nárok na odmenu v úspešnom prípade), ak je pohľadávka v omeškaní a dlžník je zodpovedný za omeškanie.</p><p>Dôležité je, že tieto pravidlá platia iba pre faktúry, ktoré</p><ul class="rte--list"><li>vychádzajú zo zmluvných dohôd, teda napríklad nie za škody alebo dvojité platby,</li><li>sú preukázateľne meškajúce a</li><li>dlžník sídli na území EÚ.</li></ul><p>Upomienka alebo podobná výzva na platbu zo strany veriteľa už nie je nevyhnutná, možno ju však urobiť dobrovoľne, čo sa stále považuje za zmysluplné a odporúčané, aby sa v ideálnom prípade nemuselo zachádzať tak ďaleko.</p> </div> </div> </div> </div> <meta itemprop="position" content="5"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-351428-6-351418" aria-expanded="true" aria-controls="item-351428-6-351418"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 6. Ktorými jazykmi hovorí tím služby Medzinárodné inkaso? </div> </button> <div id="item-351428-6-351418" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-default ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Náš inkasný tím rieši prípady z celej Európy a svoje služby ponúka v nasledujúcich jazykoch:</p><table><tbody><tr><td><ul class="rte--list"><li>bulharčina (BG)</li><li>dánčina (DA)</li><li>nemčina (DE)</li><li>angličtina (EN)</li><li>fínčina (FI)</li><li>francúzština (FR)</li><li>gréčtina (EL)</li><li>taliančina (IT)</li><li>chorvátčina (HR)</li></ul></td><td><ul class="rte--list"><li>lotyština (LV)</li><li>litovčina (LT)</li><li>macedónčina (MK)</li><li>holandčina (NL)</li><li>nórčina (NO)</li><li>poľština (PL)</li><li>portugalčina (PT)</li><li>rumunčina (RO)</li><li>ruština (RU)</li></ul></td><td><ul class="rte--list"><li>švédčina (SV)</li><li>srbčina (SR)</li><li>slovenčina (SK)</li><li>slovinčina (SL)</li><li>španielčina (ES)</li><li>čeština (CS)</li><li>turečtina (TR)</li><li>ukrajinčina (UA)</li><li>maďarčina (HU)</li></ul></td></tr></tbody></table><p><br/></p> </div> </div> </div> </div> <meta itemprop="position" content="6"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-351428-7-351420" aria-expanded="true" aria-controls="item-351428-7-351420"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 7. Môžem využiť inkasnú službu aj pre medzinárodné pohľadávky? </div> </button> <div id="item-351428-7-351420" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Áno, náš inkasný tím pracuje medzinárodne, predovšetkým v Európe, vo vašom rodnom jazyku. Zahraničné inkasné prípady pre nás nie sú problém.</p> </div> </div> </div> </div> <meta itemprop="position" content="7"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-351428-8-351422" aria-expanded="true" aria-controls="item-351428-8-351422"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 8. Čo sa stane, ak sa môj dlžník dostane do platobnej neschopnosti? </div> </button> <div id="item-351428-8-351422" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>V prípade platobnej neschopnosti je majetok dlžníka spravidla pod správou insolvenčného súdu alebo externého správcu. Ten spravuje pohľadávky a stará sa o rozdelenie zvyšného majetku. Tým je zaistené, že so všetkými veriteľmi bude zaobchádzať rovnako.</p><p>Každý štát má stanovený vlastný postup, akým si veriteľ prihlási svoju pohľadávku. Tu odporúčame si okamžite prihlásiť pohľadávku u správcu konkurznej podstaty, aby ste boli v konaní zohľadnení ako veriteľ a zostávajúca suma nebola znížená o náklady na zastupovanie.</p> </div> </div> </div> </div> <meta itemprop="position" content="8"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-351428-9-351424" aria-expanded="true" aria-controls="item-351428-9-351424"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 9. Ako TIMOCOM jedná s neplatiacimi zákazníkmi? </div> </button> <div id="item-351428-9-351424" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Naším cieľom je podporovať veriteľov pri vymáhaní ich oprávnených pohľadávok. V prípade problémov na strane dlžníka môžeme napríklad dohovoriť splátkový kalendár, aby veriteľ svoje peniaze dostal. Zároveň TIMOCOM svojim používateľom v <a title="Prehľad" href="/sluzby" target="_self">Marketplace</a> zabezpečuje, aby nevznikali ďalšie dlhy.</p><p>Ak používateľ nechce zaplatiť bez udania dôvodu, je toto správanie v rozpore s kritériami kvality TIMOCOM. Nemôže teda potom zostať v sieti preverených zákazníkov.<br/> </p> </div> </div> </div> </div> <meta itemprop="position" content="9"> </div> </div> </div> </div> </div> </section><a name="ci-anchor-351430" id="ci-anchor-351430"></a> <section id="m09-cta-area-351430" class="ci-module-wrapper py-5 bg-cool-gray-120 text-white" > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> <h2 class="wordbreak wordbreak"> Služba Medzinárodné inkaso </h2> </div> </div> <div class="row justify-content-center text-center ci-text-align-center"> <div class="col-sm-12 col-md-10 col-lg-8 col-xl-8 mt-2"> <div class="m-n1 pt-3"> <address class="m-1 text-white lead"> <div class="mt-2"> <p class="m-0"> <i class="icon-solid-phone mr-1 icon-sm"></i> <a class="text-white text-decoration-underline pl-2 mb-0" href="tel:+420 412 430 300"> <span class="no-wrap">+420 412 430 300</span> </a> </p> <p 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href="https://services.timocom.com/sk/inkasny-prikaz?__hstc=202828942.a0ecf7cd5ddd41fba7e1639c3a20d524.1669982182501.1692350440571.1692358104740.22&__hssc=202828942.27.1692358104740&__hsfp=897363127&_gl=1*zexh6i*_gcl_aw*R0NMLjE2ODk2NzE0NDUuQ2owS0NRanc4TmlsQmhET0FSSXNBSHpwYkxCendNOEpOb24ybXV4NThrSUdKUUpTbUc4M2lFOWUzMlNzVWw4NW9Sel9NUlUzTWx5RF9fMGFBalJHRUFMd193Y0I.*_gcl_au*MTc3ODU2NzYxNC4xNjg4NTQ2OTIz*_ga*NzY2Nzg4OTgxLjE2NjAwNDM4OTQ.*_ga_RHMKK016RP*MTY5MjM1ODEwNC4zMC4xLjE2OTIzNjI0MzQuNTguMC4w" target="_blank" rel="noopener">Chcem poveriť inkasný tím</a></p> </div> </div> </div> </div> </section><a name="ci-anchor-351438" id="ci-anchor-351438"></a> <section id="m18-icon-link-list-351438" class="ci-module-wrapper py-5 bg-white " > <div class="container"> <div class="row justify-content-center "> <div class="col-sm-12 col-md-10 col-lg-10 col-xl-8"> <div class="d-sm-block d-md-flex text-center justify-content-center flex-md-wrap flex-lg-nowrap mx-lg-n4"> <div class="p-4 py-md-0 flex-grow-1" > 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