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Data security and privacy 路 SnapCall

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Access to your data is only granted with your permission for support purposes.</div></div></div></div></div></div></section><section class="section is-bg-gray50"><div class="page-padding"><div class="container-large"><div class="padding-vertical-huge"><div class="layout76_component"><div class="text-align-center"><div class="max-width-large"><h2 class="heading-xlarge">Secure by design.</h2><div class="space-small"></div><div class="text-large is-gray700">Detailed overview of the security features and protocols implemented in our product and daily operations.</div></div></div><div class="space-large"></div><div class="w-layout-grid uui-layout87_component"><div class="uui-layout87_item"><div class="icon-medium"><div class="uui-icon-1x1-xsmall w-embed"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none"> <path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M20 10V6.8c0-1.68 0-2.52-.327-3.162a3 3 0 0 0-1.311-1.311C17.72 2 16.88 2 15.2 2H8.8c-1.68 0-2.52 0-3.162.327a3 3 0 0 0-1.311 1.311C4 4.28 4 5.12 4 6.8v10.4c0 1.68 0 2.52.327 3.162a3 3 0 0 0 1.311 1.311C6.28 22 7.12 22 8.8 22h1.7M13 11H8m3 4H8m8-8H8m11.25 10v-1.75a1.75 1.75 0 1 0-3.5 0V17m-.15 4h3.8c.56 0 .84 0 1.054-.109a1 1 0 0 0 .437-.437C21 20.24 21 19.96 21 19.4v-.8c0-.56 0-.84-.109-1.054a1 1 0 0 0-.437-.437C20.24 17 19.96 17 19.4 17h-3.8c-.56 0-.84 0-1.054.109a1 1 0 0 0-.437.437C14 17.76 14 18.04 14 18.6v.8c0 .56 0 .84.109 1.054a1 1 0 0 0 .437.437C14.76 21 15.04 21 15.6 21Z"/> </svg></div></div><div class="space-xsmall"></div><h3 class="heading-xxsmall">Secure real-time transport protocol (SRTP)</h3><div class="space-xsmall"></div><div class="text-small">All real-time data is encrypted to ensure privacy and security.</div></div><div class="uui-layout87_item"><div class="icon-medium"><div class="uui-icon-1x1-xsmall w-embed"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none"> <path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M11.302 21.615c.221.129.332.194.488.227.122.026.298.026.42 0 .156-.034.267-.098.488-.227C14.646 20.478 20 16.908 20 12V7.217c0-.799 0-1.199-.13-1.542a2 2 0 0 0-.548-.79c-.275-.243-.65-.383-1.398-.664l-5.362-2.01c-.208-.078-.312-.117-.419-.133a1 1 0 0 0-.286 0c-.107.016-.21.055-.419.133L6.076 4.22c-.748.28-1.122.421-1.398.664a2 2 0 0 0-.547.79C4 6.018 4 6.418 4 7.217V12c0 4.908 5.354 8.478 7.302 9.615Z"/> </svg></div></div><div class="space-xsmall"></div><h3 class="heading-xxsmall">Secure encryption key exchange (DTLS-SRTP)</h3><div class="space-xsmall"></div><div class="text-small">Encryption keys are transmitted directly from one user to another.</div></div><div class="uui-layout87_item"><div class="icon-medium"><div class="uui-icon-1x1-xsmall w-embed"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none"><path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M12 22c5.523 0 10-4.477 10-10S17.523 2 12 2 2 6.477 2 12s4.477 10 10 10Z"/><path stroke="#000" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M13.732 13.195c-.071-.212-.106-.318-.104-.404a.422.422 0 0 1 .056-.22c.04-.077.146-.176.36-.374a3 3 0 1 0-4.086 0c.212.198.319.297.358.374.042.08.054.129.056.22.002.086-.033.192-.104.404l-.917 2.752c-.119.355-.178.533-.142.675a.5.5 0 0 0 .216.3c.123.078.31.078.685.078h3.78c.375 0 .562 0 .685-.078a.5.5 0 0 0 .216-.3c.036-.142-.024-.32-.142-.675l-.917-2.752Z"/></svg></div></div><div class="space-xsmall"></div><h3 class="heading-xxsmall">Access control</h3><div class="space-xsmall"></div><div class="text-small">Admins can access all call data and review recordings.</div></div><div class="uui-layout87_item"><div class="icon-medium"><div class="uui-icon-1x1-xsmall w-embed"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none"> <path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M17 9c0-.512-.195-1.024-.586-1.414A1.994 1.994 0 0 0 15 7m0 8a6 6 0 1 0-5.946-5.193c.058.434.087.651.068.789a.853.853 0 0 1-.117.346c-.068.121-.187.24-.426.479l-5.11 5.11c-.173.173-.26.26-.322.36a1 1 0 0 0-.12.29C3 17.296 3 17.418 3 17.663V19.4c0 .56 0 .84.109 1.054a1 1 0 0 0 .437.437C3.76 21 4.04 21 4.6 21H7v-2h2v-2h2l1.58-1.58c.238-.238.357-.357.478-.425a.852.852 0 0 1 .346-.117c.138-.02.355.01.789.068.264.036.533.054.807.054Z"/> </svg></div></div><div class="space-xsmall"></div><h3 class="heading-xxsmall">Encryption in transit &amp; rest</h3><div class="space-xsmall"></div><div class="text-small">All data is encrypted in transit via TLS 1.3 and at rest with AES-256 encryption.</div></div><div class="uui-layout87_item"><div class="icon-medium"><div class="uui-icon-1x1-xsmall w-embed"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none"><path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M12 15.5H7.5c-1.396 0-2.093 0-2.661.172a4 4 0 0 0-2.667 2.667C2 18.907 2 19.604 2 21m14-3 2 2 4-4m-7.5-8.5a4.5 4.5 0 1 1-9 0 4.5 4.5 0 0 1 9 0Z"/></svg></div></div><div class="space-xsmall"></div><h3 class="heading-xxsmall">Managed users</h3><div class="space-xsmall"></div><div class="text-small">Manage access to roles, manage permissions, and monitor active user sessions.</div></div><div class="uui-layout87_item"><div class="icon-medium"><div class="uui-icon-1x1-xsmall w-embed"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none"> <path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M22 11V8.2c0-1.12 0-1.68-.218-2.108a2 2 0 0 0-.874-.874C20.48 5 19.92 5 18.8 5H5.2c-1.12 0-1.68 0-2.108.218a2 2 0 0 0-.874.874C2 6.52 2 7.08 2 8.2v3.6c0 1.12 0 1.68.218 2.108a2 2 0 0 0 .874.874C3.52 15 4.08 15 5.2 15H11m1-5h.005M17 10h.005M7 10h.005m12.245 7v-1.75a1.75 1.75 0 1 0-3.5 0V17m-3.5-7a.25.25 0 1 1-.5 0 .25.25 0 0 1 .5 0Zm5 0a.25.25 0 1 1-.5 0 .25.25 0 0 1 .5 0Zm-10 0a.25.25 0 1 1-.5 0 .25.25 0 0 1 .5 0Zm8.35 11h3.8c.56 0 .84 0 1.054-.109a1 1 0 0 0 .437-.437C21 20.24 21 19.96 21 19.4v-.8c0-.56 0-.84-.109-1.054a1 1 0 0 0-.437-.437C20.24 17 19.96 17 19.4 17h-3.8c-.56 0-.84 0-1.054.109a1 1 0 0 0-.437.437C14 17.76 14 18.04 14 18.6v.8c0 .56 0 .84.109 1.054a1 1 0 0 0 .437.437C14.76 21 15.04 21 15.6 21Z"/> </svg></div></div><div class="space-xsmall"></div><h3 class="heading-xxsmall">Two-Factor Authentication</h3><div class="space-xsmall"></div><div class="text-small">Extra layer of protection to ensure the security of accounts beyond just a username and password.</div></div><div class="uui-layout87_item"><div class="icon-medium"><div class="uui-icon-1x1-xsmall w-embed"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none"><path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M19 9a7 7 0 0 1-7 7m7-7a7 7 0 0 0-7-7m7 7H5m7 7a7 7 0 0 1-7-7m7 7a10.71 10.71 0 0 0 2.8-7A10.711 10.711 0 0 0 12 2m0 14a10.709 10.709 0 0 1-2.8-7A10.709 10.709 0 0 1 12 2m0 14v2M5 9a7 7 0 0 1 7-7m2 18a2 2 0 1 1-4 0m4 0a2 2 0 0 0-2-2m2 2h7m-11 0a2 2 0 0 1 2-2m-2 2H3"/></svg></div></div><div class="space-xsmall"></div><h3 class="heading-xxsmall">AWS cloud security</h3><div class="space-xsmall"></div><div class="text-small">Use of AWS services, benefiting from all their security systems and data protections.</div></div><div class="uui-layout87_item"><div class="icon-medium"><div class="uui-icon-1x1-xsmall w-embed"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24"> <path fill="none" fill-rule="evenodd" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="m12 4 .25.75L13 5l-.75.25L12 6l-.25-.75L11 5l.75-.25zm5 2 .25.75L18 7l-.75.25L17 8l-.25-.75L16 7l.75-.25zm0 10 .25.75.75.25-.75.25L17 18l-.25-.75L16 17l.75-.25zM7 16l.25.75L8 17l-.75.25L7 18l-.25-.75L6 17l.75-.25zM7 6l.25.75L8 7l-.75.25L7 8l-.25-.75L6 7l.75-.25zm-2 5 .25.75L6 12l-.75.25L5 13l-.25-.75L4 12l.75-.25zm14 0 .25.75.75.25-.75.25L19 13l-.25-.75L18 12l.75-.25zm-7 7 .25.75.75.25-.75.25L12 20l-.25-.75L11 19l.75-.25z"/> </svg></div></div><div class="space-xsmall"></div><h3 class="heading-xxsmall">GDPR-ready</h3><div class="space-xsmall"></div><div class="text-small">Adhering to the EU&#x27;s GDPR legislation, we guarantees the storage and deletion of user data in accordance with privacy regulations.</div></div></div><div class="w-layout-grid snap-layout56_component"><div class="layout56_image-wrapper"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63d83ee8f0ccae4f6f6b142b_woman-bench.jpg" loading="lazy" sizes="(max-width: 479px) 88vw, (max-width: 767px) 416px, (max-width: 991px) 90vw, (max-width: 1279px) 44vw, 544px" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63d83ee8f0ccae4f6f6b142b_woman-bench-p-500.jpg 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63d83ee8f0ccae4f6f6b142b_woman-bench-p-800.jpg 800w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63d83ee8f0ccae4f6f6b142b_woman-bench.jpg 1000w" alt="" class="snap-layout56_image"/></div><div id="w-node-_4e7ba9e2-f722-e289-60c4-56b481183ef3-3258f165" class="snap-layout56_content"><h3 class="heading-large">Secure real-time transport protocol (SRTP)<br/></h3><div class="space-small"></div><div class="text-medium">At SnapCall, we are dedicated to providing our customers with the highest level of security and privacy. This is why we utilize the Secure Real-Time Transport Protocol (SRTP) to encrypt all data transmitted through the real-time communication channel.</div><div class="space-small"></div><div class="text-medium">This ensures that sensitive information is protected against unauthorized access and tampering.</div><div class="layout56_item-list"><div id="w-node-_4e7ba9e2-f722-e289-60c4-56b481183efe-3258f165" class="uui-layout56_item"><div class="uui-layout56_item-icon-wrapper"><div class="icon-1-5x1-5 is-blue w-embed"><svg width="13" height="13" viewBox="0 0 13 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M5.3849 12.1621C5.7469 12.1621 6.0269 12.0121 6.2249 11.7181L12.6519 1.71009C12.7959 1.48409 12.8569 1.29309 12.8569 1.10809C12.8569 0.623086 12.5159 0.288086 12.0239 0.288086C11.6889 0.288086 11.4839 0.411086 11.2779 0.732086L5.3519 10.1321L2.3099 6.22913C2.1049 5.96213 1.8929 5.85313 1.5919 5.85313C1.0999 5.85313 0.743896 6.20113 0.743896 6.68013C0.743896 6.89213 0.818897 7.09713 0.996897 7.30913L4.5379 11.7251C4.7779 12.0251 5.0299 12.1621 5.3859 12.1621H5.3849Z" fill="currentColor"/> </svg></div></div><div class="uui-layout56_item-text-wrapper"><div class="text-medium">Encryption of all real-time communication data</div></div></div><div id="w-node-_4e7ba9e2-f722-e289-60c4-56b481183f04-3258f165" class="uui-layout56_item"><div class="uui-layout56_item-icon-wrapper"><div class="icon-1-5x1-5 is-blue w-embed"><svg width="13" height="13" viewBox="0 0 13 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M5.3849 12.1621C5.7469 12.1621 6.0269 12.0121 6.2249 11.7181L12.6519 1.71009C12.7959 1.48409 12.8569 1.29309 12.8569 1.10809C12.8569 0.623086 12.5159 0.288086 12.0239 0.288086C11.6889 0.288086 11.4839 0.411086 11.2779 0.732086L5.3519 10.1321L2.3099 6.22913C2.1049 5.96213 1.8929 5.85313 1.5919 5.85313C1.0999 5.85313 0.743896 6.20113 0.743896 6.68013C0.743896 6.89213 0.818897 7.09713 0.996897 7.30913L4.5379 11.7251C4.7779 12.0251 5.0299 12.1621 5.3859 12.1621H5.3849Z" fill="currentColor"/> </svg></div></div><div class="uui-layout56_item-text-wrapper"><div class="text-medium">Enhanced security for sensitive information</div></div></div><div id="w-node-_4e7ba9e2-f722-e289-60c4-56b481183f0a-3258f165" class="uui-layout56_item"><div class="uui-layout56_item-icon-wrapper"><div class="icon-1-5x1-5 is-blue w-embed"><svg width="13" height="13" viewBox="0 0 13 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M5.3849 12.1621C5.7469 12.1621 6.0269 12.0121 6.2249 11.7181L12.6519 1.71009C12.7959 1.48409 12.8569 1.29309 12.8569 1.10809C12.8569 0.623086 12.5159 0.288086 12.0239 0.288086C11.6889 0.288086 11.4839 0.411086 11.2779 0.732086L5.3519 10.1321L2.3099 6.22913C2.1049 5.96213 1.8929 5.85313 1.5919 5.85313C1.0999 5.85313 0.743896 6.20113 0.743896 6.68013C0.743896 6.89213 0.818897 7.09713 0.996897 7.30913L4.5379 11.7251C4.7779 12.0251 5.0299 12.1621 5.3859 12.1621H5.3849Z" fill="currentColor"/> </svg></div></div><div class="uui-layout56_item-text-wrapper"><div class="text-medium">Compliance with industry standards</div></div></div></div><div class="button-row"><a href="https://developer.snapcall.io/developer-blog/" target="_blank" class="snap-button-link w-inline-block"><div>Learn more</div><div class="uui-button-icon w-embed"><svg xmlns="http://www.w3.org/2000/svg" width="10" height="10" fill="none"><g clip-path="url(#a)"><mask id="b" width="10" height="10" x="0" y="0" maskUnits="userSpaceOnUse" style="mask-type:luminance"><path fill="#fff" d="M0 0h10v10H0V0Z"/></mask><g mask="url(#b)"><path stroke="CurrentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.57" d="M.714 4.88h8.334m0 0L4.88.715m4.167 4.167L4.88 9.048"/></g></g><defs><clipPath id="a"><path fill="#fff" d="M0 0h10v10H0z"/></clipPath></defs></svg></div></a></div></div></div><div class="w-layout-grid snap-layout56_component"><div id="w-node-_4e7ba9e2-f722-e289-60c4-56b481183f16-3258f165" class="snap-layout56_content"><h3 class="heading-large">GDPR-ready<br/></h3><div class="space-small"></div><div class="text-medium">SnapCall is fully GDPR-ready. We adhere to the EU鈥檚 General Data Protection Regulation (GDPR) to ensure that all user data is stored and deleted in accordance with the legislation.</div><div class="space-small"></div><div class="text-medium">We understand the importance of protecting personal data and are committed to ensuring that our customers can feel confident in using our services. These security measures are just some of the ways that we are working to make sure our customers can trust us to provide them with the best possible experience.</div><div class="layout56_item-list"><div id="w-node-_4e7ba9e2-f722-e289-60c4-56b481183f21-3258f165" class="uui-layout56_item"><div class="uui-layout56_item-icon-wrapper"><div class="icon-1-5x1-5 is-blue w-embed"><svg width="13" height="13" viewBox="0 0 13 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M5.3849 12.1621C5.7469 12.1621 6.0269 12.0121 6.2249 11.7181L12.6519 1.71009C12.7959 1.48409 12.8569 1.29309 12.8569 1.10809C12.8569 0.623086 12.5159 0.288086 12.0239 0.288086C11.6889 0.288086 11.4839 0.411086 11.2779 0.732086L5.3519 10.1321L2.3099 6.22913C2.1049 5.96213 1.8929 5.85313 1.5919 5.85313C1.0999 5.85313 0.743896 6.20113 0.743896 6.68013C0.743896 6.89213 0.818897 7.09713 0.996897 7.30913L4.5379 11.7251C4.7779 12.0251 5.0299 12.1621 5.3859 12.1621H5.3849Z" fill="currentColor"/> </svg></div></div><div class="uui-layout56_item-text-wrapper"><div class="text-medium">Adherence to EU GDPR legislation</div></div></div><div id="w-node-_4e7ba9e2-f722-e289-60c4-56b481183f27-3258f165" class="uui-layout56_item"><div class="uui-layout56_item-icon-wrapper"><div class="icon-1-5x1-5 is-blue w-embed"><svg width="13" height="13" viewBox="0 0 13 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M5.3849 12.1621C5.7469 12.1621 6.0269 12.0121 6.2249 11.7181L12.6519 1.71009C12.7959 1.48409 12.8569 1.29309 12.8569 1.10809C12.8569 0.623086 12.5159 0.288086 12.0239 0.288086C11.6889 0.288086 11.4839 0.411086 11.2779 0.732086L5.3519 10.1321L2.3099 6.22913C2.1049 5.96213 1.8929 5.85313 1.5919 5.85313C1.0999 5.85313 0.743896 6.20113 0.743896 6.68013C0.743896 6.89213 0.818897 7.09713 0.996897 7.30913L4.5379 11.7251C4.7779 12.0251 5.0299 12.1621 5.3859 12.1621H5.3849Z" fill="currentColor"/> </svg></div></div><div class="uui-layout56_item-text-wrapper"><div class="text-medium">Protection of user data privacy</div></div></div><div id="w-node-_4e7ba9e2-f722-e289-60c4-56b481183f2d-3258f165" class="uui-layout56_item"><div class="uui-layout56_item-icon-wrapper"><div class="icon-1-5x1-5 is-blue w-embed"><svg width="13" height="13" viewBox="0 0 13 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M5.3849 12.1621C5.7469 12.1621 6.0269 12.0121 6.2249 11.7181L12.6519 1.71009C12.7959 1.48409 12.8569 1.29309 12.8569 1.10809C12.8569 0.623086 12.5159 0.288086 12.0239 0.288086C11.6889 0.288086 11.4839 0.411086 11.2779 0.732086L5.3519 10.1321L2.3099 6.22913C2.1049 5.96213 1.8929 5.85313 1.5919 5.85313C1.0999 5.85313 0.743896 6.20113 0.743896 6.68013C0.743896 6.89213 0.818897 7.09713 0.996897 7.30913L4.5379 11.7251C4.7779 12.0251 5.0299 12.1621 5.3859 12.1621H5.3849Z" fill="currentColor"/> </svg></div></div><div class="uui-layout56_item-text-wrapper"><div class="text-medium">Controlled storage and deletion of user data</div></div></div></div><div class="button-row"><a href="https://developer.snapcall.io/developer-blog/" target="_blank" class="snap-button-link w-inline-block"><div>Learn more</div><div class="uui-button-icon w-embed"><svg xmlns="http://www.w3.org/2000/svg" width="10" height="10" fill="none"><g clip-path="url(#a)"><mask id="b" width="10" height="10" x="0" y="0" maskUnits="userSpaceOnUse" style="mask-type:luminance"><path fill="#fff" d="M0 0h10v10H0V0Z"/></mask><g mask="url(#b)"><path stroke="CurrentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.57" d="M.714 4.88h8.334m0 0L4.88.715m4.167 4.167L4.88 9.048"/></g></g><defs><clipPath id="a"><path fill="#fff" d="M0 0h10v10H0z"/></clipPath></defs></svg></div></a></div></div><div class="layout56_image-wrapper"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63d83ee894a35045b91a7a70_mother-son.jpg" loading="lazy" sizes="(max-width: 479px) 88vw, (max-width: 767px) 416px, (max-width: 991px) 90vw, (max-width: 1279px) 44vw, 544px" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63d83ee894a35045b91a7a70_mother-son-p-500.jpg 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63d83ee894a35045b91a7a70_mother-son-p-800.jpg 800w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63d83ee894a35045b91a7a70_mother-son.jpg 1000w" alt="" class="snap-layout56_image"/></div></div></div></div></div></div></section><section class="section is-hide"><div class="page-padding"><div class="container-large"><div class="padding-vertical-xhuge"><div class="uui-layout94_component"><div class="uui-max-width-large-11"><h2 class="heading-medium">Resources.</h2></div><div class="w-layout-grid uui-layout94_list"><div class="uui-layout94_item"><div class="uui-layout94_item-content"><h3 class="heading-small">10 eCommerce Holiday Planning Tips: How to Prepare Your Online Store for Holiday Sales</h3><div class="space-small"></div><div class="uui-layout94_content-left"><div class="icon-medium 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