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rel="nofollow" href="/overview/crm-integration" title="CRM integration" target="">CRM integration</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/overview/sms-fax" title="Send SMS and Fax" target="">Send SMS and Fax</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/overview/click-to-dial" title="Click to Dial" target="">Click to Dial</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/overview/call-reporting" title="Call Reporting" target="">Call Reporting</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/overview/webrtc-voice" title="WebRTC Voice" target="">WebRTC Voice</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/overview/data-sync" title="Data Sync" target="">Data Sync</a></div><div _ngcontent-sc247="" class="group-item"><a 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href="/support"> Support <mat-icon _ngcontent-sc250="" role="img" class="mat-icon notranslate arrow-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font"> expand_more </mat-icon></a><dpw-secondary-nav _ngcontent-sc250="" _nghost-sc249="" class=""><div _ngcontent-sc249="" class="menu-container"><dpw-secondary-nav-section _ngcontent-sc249="" class="section" _nghost-sc248=""><div _ngcontent-sc248="" class="content"><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Support">Support</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://developers.ringcentral.com/go-to-community.html" title="Developer Forum" target="_blank">Developer Forum</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/support/create-case" title="Create a ticket" target="">Create a ticket</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api/support-cases/check" title="View your tickets" target="">View your tickets</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Professional Services">Professional Services</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/support/services" title="Let us build the perfect app for you" target="">Let us build the perfect app for you</a></div></div></dpw-secondary-nav-group></div></dpw-secondary-nav-section></div></dpw-secondary-nav></li></ul></div></div></dpw-primary-nav><dpw-header-account _ngcontent-sc253="" data-test-automation-id="headerRightButton" class="account" _nghost-sc252=""><div _ngcontent-sc252="" class="header-account"><div _ngcontent-sc252=""><dpw-button _ngcontent-sc252="" href="/sign-up" rel="nofollow" _nghost-sc251=""><a _ngcontent-sc251="" class="btn btn-primary header-sign-in-up-btn" href="/sign-up" rel="nofollow"> Try free </a></dpw-button></div></div></dpw-header-account></div></div></dpw-header><dpw-developer-guide _ngcontent-sc254="" _nghost-sc223=""><div _ngcontent-sc223="" class="developer-guide"><dpw-developer-guide-navigation _ngcontent-sc223="" class="guide-nav" _nghost-sc224="" style="margin-top:0px;"><dpw-developer-guide-primary-nav _ngcontent-sc224="" class="nav" _nghost-sc225=""><div _ngcontent-sc225="" class="primary-nav"><div _ngcontent-sc225="" class="nav-header"><div _ngcontent-sc225="" class="title"><a _ngcontent-sc225="" href="/guide">Developer Guide</a></div><button _ngcontent-sc225="" class="nav-toggle-btn" title="Collapse sidebar"><div _ngcontent-sc225="" class="bg-layer"></div><i _ngcontent-sc225="" class="nav-toggle-icon"></i></button></div><div _ngcontent-sc225="" class="nav-list-container"><div _ngcontent-sc225="" class="nav-list"><div _ngcontent-sc225="" class="popular"><a _ngcontent-sc225="" class="item" href="/guide/getting-started" title="Getting Started"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/getting-started.svg?v=20241114" alt="Getting Started"></div><span _ngcontent-sc225="">Getting Started</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Getting Started</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/getting-started">Your first API call</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/getting-started/register-app">Register an app</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/getting-started/create-credential">Create an auth credential</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/getting-started/code-app">Build an app</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/getting-started/sms">Sending SMS</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/getting-started/promote-app">Promote your app</a></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" class="item" href="/guide/voice" title="Voice"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/voice.svg?v=20241114" alt="Voice"></div><span _ngcontent-sc225="">Voice</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Voice</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/quick-start">Getting Started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Placing Calls <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/ringout">RingOut</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/webrtc">WebRTC</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/uri-scheme">URI Scheme</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Call Routing <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-routing">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-routing/get-started">Get Started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-routing/manual/answering-rules">Answering Rules Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-routing/manual/user-answering-rules">User Answering Rules</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-routing/manual/company-answering-rules">Company Answering Rules</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-routing/manual/call-queues">Call Queues</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-routing/manual/call-queues-presence">Call Queue Presence</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-routing/manual/call-forwarding">Call Forwarding/Flipping</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Call Control <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-control">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/finding-active-calls">Finding active calls</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-control-sessions">Detecting state changes</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/pre-call-control">Pre-call Control</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/active-call-control">Active-call Control</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/supervision">Call Monitoring</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/conference">Conference call</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/warm-transfer">Warm Transfer</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/telephony-session-notifications">Telephony Session Notifications</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://github.com/ringcentral/ringcentral-call-control-js"> Call Control SDK <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Call Logs <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-log">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-log/quick-start">Getting started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-log/api">Call Log data types</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-log/details">Detailed Call Log Data</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-log/archival">Data Archival</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-log/recordings">Call Recordings</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-log/sync">Synchronization</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-log/best-practices">Best Practices</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-log/access">Access Control</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Call Analytics <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/calculating-call-time-metrics">Calculating Call Metrics</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Sample Applications <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/getting-started-with-webrtc-js-demo/"> Building a Web Phone with WebRTC <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/calllog-analytics-swift-demo/"> Call Log Analytics for iOS <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/calllog-visualization-nodejs-demo/"> Call Log Visualizations <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/callrecording-notification-node/"> Call Recording Push Notification <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" class="item" href="/guide/messaging" title="SMS and Fax"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/sms.svg?v=20241114" alt="SMS and Fax"></div><span _ngcontent-sc225="">SMS and Fax</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">SMS and Fax</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/quick-start">Getting Started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Enhanced Business SMS <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/sms/best-practices">Best Practices</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/sms/sending-sms">Sending an SMS</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/sms/sending-images">Sending an MMS</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/sms/postman">Postman</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> High Volume SMS <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/sms/high-volume">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/sms/high-volume/best-practices">Best Practices</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/sms/high-volume/sending-highvolume-sms">Sending High Volume SMS</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/sms/high-volume/message-store">Reading High Volume Message Store</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/sms/high-volume/toll-free-sms-vs-local-numbers">Toll-Free vs. Local Numbers</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/sms/high-volume/opt-out">Opt-in / Opt-out</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/sms/high-volume/events">Event Notifications</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/sms/high-volume/handling-errors">Errors Handling</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Fax <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/fax/sending-faxes">Sending Faxes</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/fax/fax-multipart-formats">Multipart Formats</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/fax/receiving-faxes">Receiving Faxes</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/fax/resending-faxes">Forwarding and Resending Faxes</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Pager Messages <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/pager/sending-pager-messages">Sending Pager Messages</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Message Store <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/message-store/messaging">Sending Messages</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/message-store/working-with-message-store">Working with Message Store</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/message-store/message-sync">Message Synchronization</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/message-store/message-histories">Modifying Message Histories</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/message-store/message-exports-report">Message Store Export</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Message Templates <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/templates/overview">Overview</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Sample Applications <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/sms-api-nodejs-demo/"> SMS Sample App Walkthrough <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/a2p-sms-messaging-nodejs-demo/"> A2P SMS Messaging <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/sms-2fa-nodejs-demo/"> Two-factor Authentication <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/fax-cover-page-nodejs-demo/"> Custom Fax Cover Pages <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" class="item" href="/guide/team-messaging" title="Team Messaging"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/team-messaging.svg?v=20241114" alt="Team Messaging"></div><span _ngcontent-sc225="">Team Messaging</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Team Messaging</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/quick-start">Getting Started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Core concepts <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/concepts/chats">Chats</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/concepts/conversations">Conversations</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/concepts/teams">Teams</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Team Messaging API Basics <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/manual/pagination">Pagination</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/manual/mentions">Mentions</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/manual/links">Composing deep links</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Team Messaging events <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/events/outgoing-webhooks">Subscribing to webhooks</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/events/posts">Post events</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/events/groups">Chat events</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/events/incoming-webhooks">Incoming webhook events</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/events/interactive-messages">Interactive messaging events</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Incoming webhooks <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/incoming-webhooks/webhook-creation">Creating incoming webhooks</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/incoming-webhooks/posting">Posting messages and cards</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/incoming-webhooks/debugging">Debugging using cURL</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/incoming-webhooks/legacy-format">Legacy message format</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Posting via REST API <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/posting">Posting messages</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/posting/cards">Posting cards</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/posting/notes">Posting notes</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/posting/tasks">Posting tasks</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/posting/file-uploads">Uploading files</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Adaptive cards <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/adaptive-cards">Introduction</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/adaptive-cards/containers">Card layout and design</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/adaptive-cards/actions">Input and interactivity</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/adaptive-cards/modal-dialogs">Modal dialogs</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/adaptive-cards/troubleshooting">Troubleshooting</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> RingCentral add-ins <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/add-ins">Introduction</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/add-ins/tools">Developer tools</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Notification apps <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/add-ins/creation">Creating a notification app</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/add-ins/installation">Integrated installation</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/add-ins/uninstall">Uninstalling</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Bots <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/bots/walkthrough">Development walkthrough</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/bots/posting-cards">Posting cards with bots</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/bots/installing-bots">Installing bots</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/bots/uninstalling-bots">Uninstalling bots</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/manual/frameworks">Bot frameworks</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/botkit-watson-bot-nodejs-demo/"> Sample IBM Watson bot <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/ringcentral-ai-bot/"> Sample Voicemail bot <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Data archival <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/manual/compliance-export">Compliance Export</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/manual/compliance-export-structure">Export File Structure</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" class="item" href="/guide/video" title="Video"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/video.svg?v=20241114" alt="Video"></div><span _ngcontent-sc225="">Video</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Video</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Video REST API <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/api">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/api/quick-start">Getting Started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/api/create-meetings">Creating meeting bridges</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/api/meeting-delegates">Scheduling on behalf of</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/api/personal-meetings">Creating a "personal" meeting</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/api/dialing-in">Get PSTN dial-in numbers</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/api/meeting-history">Past meetings and recordings</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/api/meeting-config">Selecting meetings service</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/api/troubleshooting">Troubleshooting</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Video Client SDK <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/client-sdk">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/client-sdk/download">Download</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/client-sdk/quick-start">Getting Started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/client-sdk/authentication">Authentication</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> API Reference <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node" hidden=""><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral.github.io/ringcentral-videosdk-android/"> Android <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral.github.io/ringcentral-videosdk-ios/"> iOS <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral.github.io/ringcentral-videosdk-js/"> Javascript <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral.github.io/ringcentral-videosdk-react/"> React UI <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral.github.io/ringcentral-videosdk-react-native/"> React Native <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Sample apps <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node" hidden=""><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://github.com/ringcentral/ringcentral-videosdk-js-samples"> Javascript <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://github.com/ringcentral/ringcentral-videosdk-android-samples"> Android <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://github.com/ringcentral/ringcentral-videosdk-ios-samples"> iOS <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://github.com/ringcentral/ringcentral-videosdk-react-native-samples"> React Native <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/embeddable">Using RingCentral Embeddable</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Meetings (legacy API) <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/meetings">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/meetings/quick-start">Getting Started</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" class="item" href="/guide/webinar" title="Webinar"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/webinar.svg?v=20241114" alt="Webinar"></div><span _ngcontent-sc225="">Webinar</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Webinar</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/webinar">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/webinar/quick-start">Getting Started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Core concepts <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/webinar/use-cases">Use cases</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/webinar/sessions">Sessions</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/webinar/roles">Roles</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/webinar/terminology">Terminology</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/webinar/creation">Creating webinars</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/webinar/invitees">Inviting hosts and cohosts</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/webinar/registrants">Registering attendees</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/webinar/past-webinars">Analyzing past webinars</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/webinar/events">Events and notifications</a></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" class="item" href="/guide/analytics" title="Analytics"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/analytics.svg?v=20241114" alt="Analytics"></div><span _ngcontent-sc225="">Analytics</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Analytics</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/analytics">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/analytics/quick-start">Getting Started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/analytics/aggregate">Aggregate Data</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/analytics/timeline">Timeline Data</a></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" class="item" href="/guide/ai" title="Artificial Intelligence"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/artificial-intelligence.svg?v=20241114" alt="Artificial Intelligence"></div><span _ngcontent-sc225="">Artificial Intelligence</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Artificial Intelligence</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai/quick-start">Getting started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Developer basics <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai/asynchronous-responses">Asynchronous responses</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai/media-files">Accessing media files</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai/sample-files">Sample media files</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Audio analysis <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai/speech-to-text">Transcribing speech-to-text</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai/interaction-analytics">Interaction analytics</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Speaker analysis <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai/speaker-enrollment">Speaker enrollment</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai/speaker-identification">Speaker identification</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai/speaker-diarization">Speaker diarization</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Text analysis <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai/text-summary">Conversation summaries</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai/text-punctuation">Smart punctuation</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai/ringsense">RingSense</a></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" class="item" href="/guide/account" title="Accounts and Users"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/default.svg?v=20241114" alt="Accounts and Users"></div><span _ngcontent-sc225="">Accounts and Users</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Accounts and Users</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/account">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/account/extensions">Users and extensions</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/address-book">Address Book</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/account/creating-users">Creating users</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/account/phone-numbers">Phone numbers</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/account/call-forwarding-flipping">Call forwarding/flipping</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/account/feature-flags">User feature flags</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/account/custom-fields">Custom fields</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/account/presence">Presence</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/account/audit-trail">Audit trail</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/provisioning/location/emergency-locations">Emergency locations</a></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav></div><hr _ngcontent-sc225=""><div _ngcontent-sc225="" class="rest"><a _ngcontent-sc225="" class="item" href="/guide/basics" title="Using the API"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/default.svg?v=20241114" alt="Using the API"></div><span _ngcontent-sc225="">Using the API</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Using the API</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Requests and responses <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/uris">Requests methods, endpoints and parameters</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/formats/responses">Response format</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/errors">Errors</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/batch-requests">Batch requests</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Data types and formats <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/formats/objects">Objects and data types</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/formats/phone-numbers">Phone numbers</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/formats/resources">Resource identification</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/rate-limits">Rate limits</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/media">Working with media content</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/localization">Localization</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/uri-schemes">App URI schemes</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/code-samples">Running code samples</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/explorer">Exploring the API</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/inviting-developers">Collaborating with developers</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> API Change Log <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/changelog">Preface</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/changelog/1_0_51">v.1.0.51 (Apr 2022)</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/changelog/1_0_50">v.1.0.50 (Mar 2022)</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/changelog/1_0_49">v.1.0.49 (Nov 2021)</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/changelog/1_0_48">v.1.0.48 (Aug 2021)</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/changelog/1_0_47">v.1.0.47 (May 2021)</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/changelog/1_0_46">v.1.0.46 (Feb 2021)</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/changelog/1_0_45">v.1.0.45 (Nov 2020)</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/changelog/1_0_44">v.1.0.44 (Aug 2020)</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/changelog/1_0_43">v.1.0.43 (May 2020)</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/changelog/1_0_42">v.1.0.42 (Feb 2020)</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/changelog/1_0_41">v.1.0.41 (Dec 2019)</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" class="item" href="/guide/applications" title="Applications"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/applications.svg?v=20241114" alt="Applications"></div><span _ngcontent-sc225="">Applications</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Applications</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Development lifecycle <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/your-first-steps">Tips for your first app</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/using-sandbox">Developing in sandbox</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> App promotion <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/getting-started/promote-app">Submit to the App Gallery</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/app-gallery-variables">Using profile variables</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/update-profile">Updating a profile</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/app-gallery-checklist">Checklist and best practices</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Application management <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/lead-forms">Using Lead Forms</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/install-app-button">Install App Buttons</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Partner ecosystem <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/partners">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/partners/brand-guidelines">Brand guidelines</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/partners/auth">Authentication guidance</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/partners/segregated-environments">Technical requirements</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" class="item" href="/guide/authentication" title="Authentication"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/authentication.svg?v=20241114" alt="Authentication"></div><span _ngcontent-sc225="">Authentication</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Authentication</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication">Choosing the best auth</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> JWT grant type <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/jwt/quick-start">Getting started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/jwt/config-app">Configuring an app for JWT</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/jwt/jwt-for-public-apps">Using JWT for public apps</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/jwt/troubleshooting">Troubleshooting</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Auth code grant type <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/quick-start">Getting Started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/oauth-request">Generating an auth request</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/session-keep-alive">Keeping access tokens fresh</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/authorization-code-flow-oauth-nodejs-demo/?distinctId=1589010021"> Sample app (Javascript) <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/tokens">Using access tokens</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/refresh-tokens">Using refresh tokens</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/permissions">App scopes</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Technical deep-dives <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/auth-code-flow">Auth code flow</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/auth-code-pkce-flow">Auth code flow with PKCE</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/jwt-flow">JWT flow</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/password-flow">Password flow</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" class="item" href="/guide/notifications" title="Events and notifications"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/default.svg?v=20241114" alt="Events and notifications"></div><span _ngcontent-sc225="">Events and notifications</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Events and notifications</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Event filters <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters">Overview and index</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Account events <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node" hidden=""><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/company-directory">Company Directory Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/extension-favorites">Extension Favorites Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/extension-grant-list">Extension Grant List Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/extension-info">Extension Info Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/extension-list">Extension List Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/emergency-address">Emergency Address Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/contact-center-phone-number">Contact Center Phone Number Event</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Presence events <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node" hidden=""><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/account-presence">Account Presence Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/detailed-extension-presence">Detailed Extension Presence Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/detailed-extension-presence-with-sip">Detailed Extension Presence with SIP Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/extension-presence">Extension Presence Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/extension-presence-line">Extension Presence Line Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/call-queue-member-presence">Call Queue Member Presence Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/extension-dnd-status">Extension DND Status Event</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Telephony events <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node" hidden=""><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/account-telephony-sessions">Account Telephony Sessions Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/extension-telephony-sessions">Extension Telephony Sessions Event</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Message Store events <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node" hidden=""><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/fax-message">Fax Message Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/instant-message">Instant Message Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/voicemail-message">Voicemail Message Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/message">Message Event</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> High Volume SMS events <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node" hidden=""><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/message-batch">Message Batch Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/specific-message-batch">Specific Message Batch Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/batch-messages">Batch Messages Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/batch-message-optout">Batch Message Opt-Out Event</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Team Messaging events <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node" hidden=""><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/post">Post Message Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/chat">Chats Event</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> RingSense <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node" hidden=""><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/ringsense-event-filter">Insights events</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Webhooks <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/webhooks/quick-start">Getting Started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/webhooks/creating-webhooks">Subscribing to webhooks</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/webhooks/receiving">Receiving webhooks</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/webhooks/configuring-tls-ssl">Configuring TLS/SSL</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/webhooks/troubleshooting">Troubleshooting</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> WebSockets <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/websockets/quick-start">Getting Started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/websockets/subscribing">Subscribing via Web Sockets</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/websockets/receiving">Receiving events</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/websockets/session-recovery">Session recovery</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/websockets/heart-beats">Heart beats and keep-alives</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/websockets/migration">Migration guide</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> PubNub push notifications <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/push-notifications/quick-start">Getting Started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/push-notifications/pubnub">Using PubNub</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Sample applications <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/sms-api-nodejs-quickstart/"> Create SMS Push Notification <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/a2p-sms-messaging-nodejs-demo/"> A2P SMS Messaging <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" class="item" href="/guide/sdks" title="Downloads and SDKs"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/sdks.svg?v=20241114" alt="Downloads and SDKs"></div><span _ngcontent-sc225="">Downloads and SDKs</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Downloads and SDKs</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" target="_blank" class="item" title="RingCentral Labs" href="https://www.ringcentral.com/apps/p/ringcentral-labs"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/ringcentral-labs.svg?v=20241114" alt="RingCentral Labs"></div><span _ngcontent-sc225="">RingCentral Labs</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">RingCentral Labs</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"></cdk-tree></div></dpw-developer-guide-secondary-nav></div></div></div><div _ngcontent-sc225="" class="nav-reference-link"><a _ngcontent-sc225="" title="API Reference" href="/api-reference"><i _ngcontent-sc225="" class="reference-icon"></i><span _ngcontent-sc225="" class="reference-text">API Reference</span></a></div></div></dpw-developer-guide-primary-nav></dpw-developer-guide-navigation><dpw-developer-guide-page _ngcontent-sc223="" class="guide-page primary-nav-expand secondary-nav-hidden" _nghost-sc230="" style="padding-top:0px;"><div _ngcontent-sc230="" class="guide-page-box"><article _ngcontent-sc230="" class="guide-page-content"><h1 _ngcontent-sc230="" tabindex="0" class="title">RingCentral RingEX™ Developer Guide</h1><div _ngcontent-sc230="" class="sub-section"><div _ngcontent-sc230="" class="info"><span _ngcontent-sc230="" class="last-updated"><span _ngcontent-sc230="" tabindex="0">Last updated</span>: <span _ngcontent-sc230="" tabindex="0">2024-08-15</span></span><dpw-developer-guide-page-contributors _ngcontent-sc230="" class="guide-contributors" _nghost-sc228=""><span _ngcontent-sc228=""><span _ngcontent-sc228="" tabindex="0">Contributors</span><span _ngcontent-sc228="" class="contributor-list"><a _ngcontent-sc228="" target="_blank" tabindex="0" class="item" href="https://github.com/byrnereese" title="Byrne Reese" rel="noopener noreferrer"><img _ngcontent-sc228="" aria-hidden="true" src="https://avatars.githubusercontent.com/u/28429?v=4&size=32" alt="Byrne Reese"></a><a _ngcontent-sc228="" target="_blank" tabindex="0" class="item" href="https://github.com/singhgupi" title="None" rel="noopener noreferrer"><img _ngcontent-sc228="" aria-hidden="true" src="https://avatars.githubusercontent.com/u/58199964?v=4&size=32" alt="None"></a><a _ngcontent-sc228="" target="_blank" tabindex="0" class="item" href="https://github.com/pbmacintyre" title="None" rel="noopener noreferrer"><img _ngcontent-sc228="" aria-hidden="true" src="https://avatars.githubusercontent.com/u/5166519?v=4&size=32" alt="None"></a><a _ngcontent-sc228="" target="_blank" tabindex="0" class="item" href="https://github.com/mikestowe" title="Michael Stowe" rel="noopener noreferrer"><img _ngcontent-sc228="" aria-hidden="true" src="https://avatars.githubusercontent.com/u/414978?v=4&size=32" alt="Michael Stowe"></a><a _ngcontent-sc228="" target="_blank" tabindex="0" class="item" href="https://github.com/grokify" title="John Wang" rel="noopener noreferrer"><img _ngcontent-sc228="" aria-hidden="true" src="https://avatars.githubusercontent.com/u/209872?v=4&size=32" alt="John Wang"></a><a _ngcontent-sc228="" target="_blank" tabindex="0" class="item" href="https://github.com/PacoVu" title="Paco Vu" rel="noopener noreferrer"><img _ngcontent-sc228="" aria-hidden="true" src="https://avatars.githubusercontent.com/u/13070584?v=4&size=32" alt="Paco Vu"></a><a _ngcontent-sc228="" target="_blank" tabindex="0" class="item" href="https://github.com/vincent-cai" title="vincent.cai" rel="noopener noreferrer"><img _ngcontent-sc228="" aria-hidden="true" src="https://avatars.githubusercontent.com/u/40990636?v=4&size=32" alt="vincent.cai"></a><a _ngcontent-sc228="" target="_blank" tabindex="0" class="item" href="https://github.com/vshisterov" title="Victor Shisterov" rel="noopener noreferrer"><img _ngcontent-sc228="" aria-hidden="true" src="https://avatars.githubusercontent.com/u/10144418?v=4&size=32" alt="Victor Shisterov"></a><a _ngcontent-sc228="" target="_blank" tabindex="0" class="item" href="https://github.com/kerireki" title="Karina Gusmanova" rel="noopener noreferrer"><img _ngcontent-sc228="" aria-hidden="true" src="https://avatars.githubusercontent.com/u/15921044?v=4&size=32" alt="Karina Gusmanova"></a><a _ngcontent-sc228="" target="_blank" tabindex="0" class="item" href="https://github.com/craigco" title="Craig Cook" rel="noopener noreferrer"><img _ngcontent-sc228="" aria-hidden="true" src="https://avatars.githubusercontent.com/u/5821668?v=4&size=32" alt="Craig Cook"></a></span></span></dpw-developer-guide-page-contributors></div><a _ngcontent-sc230="" target="_blank" class="edit-on-github-link" href="https://github.com/ringcentral/ringcentral-api-docs/tree/master/docs/index.md" rel="noopener noreferrer">Edit this page</a></div><hr _ngcontent-sc230=""><section _ngcontent-sc230="" class="content"> <div class="admonition warning"> <p class="admonition-title" tabindex="0">Important announcement regarding the RingCentral sandbox</p> <p tabindex="0">In our ongoing effort to simplify the RingCentral Developer experience, we are in the process of <a href="https://community.ringcentral.com/developer-platform-apis-integrations-5/streamlining-the-application-development-process-at-ringcentral-and-bidding-farewell-to-sandbox-9605" target="_blank" rel="noopener noreferrer">phasing out the sandbox environment</a>. During the process and to support developers who need to migrate away, <a href="/guide/basics/using-sandbox">sandbox</a> will remain available. </p> </div> <div class="container col-xxl-12 px-4 py-2"> <div class="row flex-lg-row-reverse align-items-center py-2"> <div class="col-10 col-sm-8 col-lg-6"> <img src="https://assets-developers.ringcentral.com/dpw/guide/images/embeddable-phone-mini.png?v=2024-10-18" class="d-block mx-lg-auto img-fluid" alt="RingCentral Embeddable phone and javascript widget" loading="lazy" tabindex="0"> </div> <div class="col-lg-6"> <h2 class="display-5 fw-bold lh-1 mb-3 heading-ringcentral-embeddable-20-is-here" id="ringcentral-embeddable-20-is-here" tabindex="0">RingCentral Embeddable 2.0 is here</h2> <p class="lead" tabindex="0">RingCentral Embeddable is a fully-functional communications client you can embed into any webpage. Use it to integrate RingCentral into your application, or to build you own unique communications experience. New features include:</p> <ul> <li tabindex="0">New design</li> <li tabindex="0"><a href="https://ringcentral.github.io/ringcentral-embeddable/docs/integration/customized-page/" target="_blank" rel="noopener noreferrer">Custom pages and tabs</a></li> <li tabindex="0"><a href="https://ringcentral.github.io/ringcentral-embeddable/docs/integration/custom-settings/" target="_blank" rel="noopener noreferrer">Custom settings</a></li> <li tabindex="0">Noise reduction</li> <li tabindex="0">Call recording playback</li> <li tabindex="0">And more.</li> </ul> <div class="d-grid gap-2 d-md-flex justify-content-md-start"> <a href="https://ringcentral.github.io/ringcentral-embeddable/docs/2.x/" class="btn btn-primary btn-lg px-4 me-md-2" target="_blank" rel="noopener noreferrer">Get started</a> </div> </div> </div> </div> <h2 id="popular-use-cases" class="heading-popular-use-cases" tabindex="0">Popular use cases</h2> <div class="row row-cols-1 row-cols-md-3 mb-3"> <div class="col"> <div class="card bg-light bg-gradient h-100"> <div class="card-body pt-0 pb-0"> <h5 class="h3 card-title">Send and receive SMS messages</h5> <h6 class="h4 card-subtitle mt-0 mb-2">Stay connected and engaged with customers at scale through messaging automation.</h6> <p class="card-text" tabindex="0">Use RingCentral to send and receive SMS, and access your SMS message history.</p> <ul class="pl-0 ml-4 pb-2"> <li tabindex="0"><a href="/guide/messaging/sms/sending-sms" class="card-link">Send an SMS</a></li> <li tabindex="0"><a href="/guide/messaging/sms/sending-images" class="card-link">Send images over SMS</a></li> <li tabindex="0"><a href="/guide/messaging/sms/high-volume/sending-highvolume-sms" class="card-link">Send High Volume SMS</a></li> </ul> </div> </div> </div> <div class="col"> <div class="card bg-light bg-gradient h-100"> <div class="card-body pt-0 pb-0"> <h5 class="h3 card-title">Synchronize call history</h5> <h6 class="h4 card-subtitle mt-0 mb-2">Download and process your entire company's call history for compliance and analytics.</h6> <p class="card-text" tabindex="0">Learn how to access your company's communication history:</p> <ul class="pl-0 ml-4 pb-2"> <li tabindex="0"><a href="/guide/voice/call-log/details" class="card-link">Trace calls flowing across the network</a></li> <li tabindex="0"><a href="/guide/voice/call-log/recordings" class="card-link">Access call recordings</a></li> <li tabindex="0"><a href="/guide/voice/call-log/archival" class="card-link">Archive call histories</a></li> </ul> </div> </div> </div> <div class="col"> <div class="card bg-light bg-gradient h-100"> <div class="card-body pt-0 pb-0"> <h5 class="h3 card-title">Analyze call and meeting recordings</h5> <h6 class="h4 card-subtitle mt-0 mb-2">Archive and extract key data and insights from call recordings</h6> <p class="card-text" tabindex="0">RingCentral securely stores all media you generate and makes it available to you through an API.</p> <ul class="pl-0 ml-4 pb-2"> <li tabindex="0"><a href="/guide/voice/call-log/recordings" class="card-link">Access call recordings</a></li> <li tabindex="0"><a href="/guide/video/api/meeting-history" class="card-link">Access meeting recordings</a></li> <li tabindex="0"><a href="/guide/messaging/message-store/working-with-message-store" class="card-link">Access voicemails</a></li> </ul> </div> </div> </div> </div> <h2 id="check-out-these-popular-developer-topics" class="heading-check-out-these-popular-developer-topics" tabindex="0">Check out these popular developer topics</h2> <div class="row row-cols-1 row-cols-md-2 mb-3"> <div class="col"> <div class="card h-100"> <div class="card-body pt-0 pb-0"> <h5 class="h5 card-title">Authentication</h5> <p class="card-text" tabindex="0">Every app needs to authenticate to the RingCentral platform. Learn what auth method is best for your app.</p> <ul class="pl-0 ml-4"> <li tabindex="0"><a href="/guide/authentication/jwt/quick-start" class="card-link">JWT is great for server-to-server apps</a></li> <li tabindex="0"><a href="/guide/authentication/quick-start" class="card-link">OAuth is ideal for apps with a user interface</a></li> <li tabindex="0"><a href="/guide/authentication/refresh-tokens" class="card-link">Refresh tokens keep sessions active</a></li> </ul> </div> </div> </div> <div class="col"> <div class="card h-100"> <div class="card-body pt-0 pb-0"> <h5 class="h5 card-title">Webhooks and events</h5> <p class="card-text" tabindex="0">Get notified when key events occur so that your app can respond to events in real-time.</p> <ul class="pl-0 ml-4"> <li tabindex="0"><a href="/guide/notifications/webhooks/creating-webhooks" class="card-link">Create a webhook</a></li> <li tabindex="0"><a href="/guide/notifications/push-notifications/pubnub" class="card-link">Push notifications are great for pure client-side apps</a></li> <li tabindex="0"><a href="https://developers.ringcentral.com/api-reference/Account-Presence-Event" class="card-link" target="_blank" rel="noopener noreferrer">See a list of events you can subscribe to</a></li> </ul> </div> </div> </div> </div> <h2 id="explore-our-apis" class="heading-explore-our-apis" tabindex="0">Explore our APIs</h2> <div class="row row-cols-1 row-cols-md-4 mb-3"> <div class="col"> <div class="card h-100"> <div class="card-body pt-0 pb-0"> <h5 class="h5 card-title">Artificial intelligence</h5> <p class="card-text" tabindex="0">Generate transcripts and extract conversion insights from any media file.</p> <ul class="pl-0 ml-4"> <li tabindex="0"><a href="/guide/ai/speech-to-text" class="card-link">Create a transcript</a></li> <li tabindex="0"><a href="/guide/ai/speaker-diarization" class="card-link">Know who spoke and when</a></li> <li tabindex="0"><a href="/guide/ai/text-summary" class="card-link">Generate a summary of a conversation</a></li> </ul> </div> </div> </div> <div class="col"> <div class="card h-100"> <div class="card-body pt-0 pb-0"> <h5 class="h5 card-title">Team messaging</h5> <p class="card-text" tabindex="0">Use RingCentral to post interactive messages so users can get more work done without leaving RingCentral.</p> <ul class="pl-0 ml-4"> <li tabindex="0"><a href="/guide/team-messaging/add-ins/creation" class="card-link">Build an add-in</a></li> <li tabindex="0"><a href="/guide/team-messaging/adaptive-cards" class="card-link">Learn about Adaptive Cards</a></li> </ul> </div> </div> </div> <div class="col"> <div class="card h-100"> <div class="card-body pt-0 pb-0"> <h5 class="h5 card-title">Voice and telephony</h5> <p class="card-text" tabindex="0">Use RingCentral to enable a "click-to-dial" experience, and to manage calls in progress.</p> <ul class="pl-0 ml-4"> <li tabindex="0"><a href="/guide/voice/ringout" class="card-link">Place a call with RingOut</a></li> <li tabindex="0"><a href="/guide/voice/call-control" class="card-link">Manipulate active calls</a></li> <li tabindex="0"><a href="/guide/voice/call-log/recordings" class="card-link">Access call recordings</a></li> </ul> </div> </div> </div> <div class="col"> <div class="card h-100"> <div class="card-body pt-0 pb-0"> <h5 class="h5 card-title">Fax</h5> <p class="card-text" tabindex="0">Use RingCentral to manage the faxes your company sends and receives.</p> <ul class="pl-0 ml-4"> <li tabindex="0"><a href="/guide/messaging/fax/sending-faxes" class="card-link">Send a fax</a></li> <li tabindex="0"><a href="/guide/messaging/fax/receiving-faxes" class="card-link">Receive a fax</a></li> </ul> </div> </div> </div> </div> <div class="row row-cols-1 row-cols-md-4 mb-3"> <div class="col"> <div class="card h-100"> <div class="card-body pt-0 pb-0"> <h5 class="h5 card-title">Meetings and video</h5> <p class="card-text" tabindex="0">Schedule meetings and access meeting history and recordings.</p> <ul class="pl-0 ml-4"> <li tabindex="0"><a href="/guide/meetings/quick-start" class="card-link">Schedule a meeting</a></li> <li tabindex="0"><a href="https://developers.ringcentral.com/api-reference/Meeting-Recordings/listAccountMeetingRecordings" class="card-link" target="_blank" rel="noopener noreferrer">Access meeting recordings</a></li> </ul> </div> </div> </div> <div class="col"> <div class="card h-100"> <div class="card-body pt-0 pb-0"> <h5 class="h5 card-title">Analytics</h5> <p class="card-text" tabindex="0">Extract meaning insights into one's usage of the RingCentral communications platform.</p> <ul class="pl-0 ml-4"> <li tabindex="0"><a href="/guide/analytics/aggregate" class="card-link">See the number of calls made, and time spent on the phone</a></li> <li tabindex="0"><a href="/guide/analytics/timeline" class="card-link">See call analytics broken down by time</a></li> </ul> </div> </div> </div> <div class="col"> <div class="card h-100"> <div class="card-body pt-0 pb-0"> <h5 class="h5 card-title">Webinar</h5> <p class="card-text" tabindex="0">Automate webinar messaging and integrate with your CRM.</p> <ul class="pl-0 ml-4"> <li tabindex="0"><a href="/guide/webinar/quick-start" class="card-link">Get started</a></li> </ul> </div> </div> </div> <div class="col"> <div class="card h-100"> <div class="card-body pt-0 pb-0"> <h5 class="h5 card-title">Call handling</h5> <p class="card-text" tabindex="0">Manage active calls as they are happening in real-time</p> <ul class="pl-0 ml-4"> <li tabindex="0"><a href="/guide/voice/call-routing" class="card-link">Route calls to the right place</a></li> <li tabindex="0"><a href="/guide/voice/call-routing/manual/call-queues" class="card-link">Manage call queues</a></li> <li tabindex="0"><a href="/guide/voice/call-control" class="card-link">Manipulate active calls</a></li> <li tabindex="0"><a href="/guide/voice/supervision" class="card-link">Supervise calls</a></li> </ul> </div> </div> </div> </div> <h2 id="getting-help" class="heading-getting-help" tabindex="0">Getting Help</h2> <p tabindex="0">If on your way to building your first RingCentral application you encounter difficulty or need help, we are here to assist. Here are our most popular support resources available to you:</p> <ul> <li tabindex="0"><a href="https://devcommunity.ringcentral.com/" target="_blank" rel="noopener noreferrer">Developer Forums</a> - post a question to our support community.</li> <li tabindex="0"><a href="http://stackoverflow.com/questions/tagged/ringcentral" target="_blank" rel="noopener noreferrer">StackOverflow</a> - seek help from one of the Internet's most popular Q&A sites for developers.</li> <li tabindex="0"><a href="https://developer.ringcentral.com/community.html" target="_blank" rel="noopener noreferrer">Live Chat</a> - post your question to our public Glip Team for live, real-time support during business hours.</li> </ul> <h2 id="resources" class="heading-resources" tabindex="0">Resources</h2> <div class="row row-cols-1 row-cols-md-2 mb-3"> <div class="col"> <div class="card h-100"> <div class="card-body"> <h5 class="h5 card-title">API Reference</h5> <p class="card-text" tabindex="0">Consult our exhaustive API Reference Guide, and make API call using ZERO CODE.</p> <a href="https://developer.ringcentral.com/api-reference" class="btn btn-primary" target="_blank" rel="noopener noreferrer">Learn more</a> </div> </div> </div> <div class="col"> <div class="card h-100"> <div class="card-body"> <h5 class="h5 card-title">SDKs</h5> <p class="card-text" tabindex="0">We offer development libraries in a number of languages (C#, Java, Python, PHP, Javascript and more) to made building apps easier.</p> <a href="https://developer.ringcentral.com/library/sdks.html" class="btn btn-primary" target="_blank" rel="noopener noreferrer">Learn more</a> </div> </div> </div> </div> <h2 id="about-ringcentral" class="heading-about-ringcentral" tabindex="0">About RingCentral</h2> <p tabindex="0">RingCentral is a leading provider of global enterprise cloud communications and collaboration solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect from any location, on any device and via any mode. RingCentral provides unified voice, video, team messaging and collaboration, conferencing, online meetings, digital customer engagement and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows.</p> </section></article><div _ngcontent-sc230="" class="guide-page-side"><div _ngcontent-sc230="" class="rating-and-toc" style="height:calc(100% - 179px - 0px);"><dpw-developer-guide-page-toc _ngcontent-sc230="" _nghost-sc227=""><div _ngcontent-sc227="" class="guide-toc-container"><div _ngcontent-sc227="" tabindex="0" aria-label="Table of contents" role="heading" aria-level="2" class="guide-toc-heading">Contents</div><nav _ngcontent-sc227=""><ul _ngcontent-sc227=""><li _ngcontent-sc227="" class="guide-toc-item heading-2"><a _ngcontent-sc227="" routerlink="./" class="toc-link" href="/guide#ringcentral-embeddable-20-is-here"> RingCentral Embeddable 2.0 is here </a></li><li _ngcontent-sc227="" class="guide-toc-item heading-2"><a _ngcontent-sc227="" routerlink="./" class="toc-link" href="/guide#popular-use-cases"> Popular use cases </a></li><li _ngcontent-sc227="" class="guide-toc-item heading-2"><a _ngcontent-sc227="" routerlink="./" class="toc-link" href="/guide#check-out-these-popular-developer-topics"> Check out these popular developer topics </a></li><li _ngcontent-sc227="" class="guide-toc-item heading-2"><a _ngcontent-sc227="" routerlink="./" class="toc-link" href="/guide#explore-our-apis"> Explore our APIs </a></li><li _ngcontent-sc227="" class="guide-toc-item heading-2"><a _ngcontent-sc227="" routerlink="./" class="toc-link" href="/guide#getting-help"> Getting Help </a></li><li _ngcontent-sc227="" class="guide-toc-item heading-2"><a _ngcontent-sc227="" routerlink="./" class="toc-link" href="/guide#resources"> Resources </a></li><li _ngcontent-sc227="" class="guide-toc-item heading-2"><a _ngcontent-sc227="" routerlink="./" class="toc-link" href="/guide#about-ringcentral"> About RingCentral </a></li></ul></nav></div></dpw-developer-guide-page-toc><dpw-guide-feedback _ngcontent-sc230="" _nghost-sc236=""><div _ngcontent-sc236="" 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An agent session can be used to control interactions on agent activities like Phone Calls, Chats, Emails, Voice Mails, SMS, and Work Items.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;6sgpLNxIKnnuggPPQWQWe2&q;,&q;ctaInternalName&q;:&q;NICE - Agent APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/AgentAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;6sgpLNxIKnnuggPPQWQWe2&q;,&q;ctaInternalName&q;:&q;NICE - Agent APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/AgentAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;2TH8SJkGP4nEMFqF8iWBnt&q;,&q;internalName&q;:&q;NICE - Patron APIs&q;,&q;productName&q;:&q;Patron&q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/PatronAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:true,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;The Patron API can be used to create customer-facing tools. One example: creation of a mobile app that allows a customer (patron) to ask for a call back. Another example: web site that allows for the request of a live support chat session.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;LDR6H9j41dkUn3KBhZCOe&q;,&q;ctaInternalName&q;:&q;NICE - Patron APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/PatronAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;LDR6H9j41dkUn3KBhZCOe&q;,&q;ctaInternalName&q;:&q;NICE - Patron APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/PatronAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;2CyYbgZoZxlSCqisb8TrTR&q;,&q;internalName&q;:&q;NICE - Real Time Data APIs&q;,&q;productName&q;:&q;Real Time Data &q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/RealTimeDataAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:true,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;This API is a collection of API calls that grants and manages access to \&q;real-time\&q; data. With this API you can create dashboards or control panels to provide custom information to user agents or management.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;1SVsBuiTaUsBx14rkWJfmx&q;,&q;ctaInternalName&q;:&q;NICE - Real Time Data APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/RealTimeDataAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;1SVsBuiTaUsBx14rkWJfmx&q;,&q;ctaInternalName&q;:&q;NICE - Real Time Data APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/RealTimeDataAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;HOaprrg24xYIF1u3VCPrr&q;,&q;internalName&q;:&q;NICE - Reporting APIs&q;,&q;productName&q;:&q;Reporting&q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/ReportingAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:true,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;Use this API to build custom reports based on the platform&s;s historical data. You can display raw data or condense it into analytical formats.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;xrXKYH3XquoyvNfNMcWdj&q;,&q;ctaInternalName&q;:&q;NICE - Reporting APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/ReportingAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;xrXKYH3XquoyvNfNMcWdj&q;,&q;ctaInternalName&q;:&q;NICE - Reporting APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/ReportingAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;5d91uuIf1xUrp3pQqiEEdj&q;,&q;internalName&q;:&q;NICE - UserHub APIs&q;,&q;productName&q;:&q;UserHub&q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/UserHubAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:true,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;The purpose of this API is to guide development with creating and using Access Keys for non-browser use.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;66exur4LhnJ8eU8cnUVqYv&q;,&q;ctaInternalName&q;:&q;NICE - UserHub APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/UserHubAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;66exur4LhnJ8eU8cnUVqYv&q;,&q;ctaInternalName&q;:&q;NICE - UserHub APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/UserHubAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;34zEqTyEfRG7YFeSzgF3Ng&q;,&q;internalName&q;:&q;NICE - Data Extraction APIs&q;,&q;productName&q;:&q;Data Extraction&q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/DataExtractionAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:false,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;Use this API to extract job information in CSV format to be used in external reporting tools like Excel. &q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;50S51NOCJIM1RAFduzQQ4y&q;,&q;ctaInternalName&q;:&q;NICE - 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Started&q;,&q;level&q;:3,&q;link&q;:&q;notifications/webhooks/quick-start&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Subscribing to webhooks&q;,&q;level&q;:3,&q;link&q;:&q;notifications/webhooks/creating-webhooks&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Receiving webhooks&q;,&q;level&q;:3,&q;link&q;:&q;notifications/webhooks/receiving&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Configuring TLS/SSL&q;,&q;level&q;:3,&q;link&q;:&q;notifications/webhooks/configuring-tls-ssl&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Troubleshooting&q;,&q;level&q;:3,&q;link&q;:&q;notifications/webhooks/troubleshooting&q;}]},{&q;type&q;:&q;node&q;,&q;title&q;:&q;WebSockets&q;,&q;level&q;:2,&q;items&q;:[{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Getting Started&q;,&q;level&q;:3,&q;link&q;:&q;notifications/websockets/quick-start&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Subscribing via Web Sockets&q;,&q;level&q;:3,&q;link&q;:&q;notifications/websockets/subscribing&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Receiving events&q;,&q;level&q;:3,&q;link&q;:&q;notifications/websockets/receiving&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Session recovery&q;,&q;level&q;:3,&q;link&q;:&q;notifications/websockets/session-recovery&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Heart beats and keep-alives&q;,&q;level&q;:3,&q;link&q;:&q;notifications/websockets/heart-beats&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Migration guide&q;,&q;level&q;:3,&q;link&q;:&q;notifications/websockets/migration&q;}]},{&q;type&q;:&q;node&q;,&q;title&q;:&q;PubNub push notifications&q;,&q;level&q;:2,&q;items&q;:[{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Getting Started&q;,&q;level&q;:3,&q;link&q;:&q;notifications/push-notifications/quick-start&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Using PubNub&q;,&q;level&q;:3,&q;link&q;:&q;notifications/push-notifications/pubnub&q;}]},{&q;type&q;:&q;node&q;,&q;title&q;:&q;Sample applications&q;,&q;level&q;:2,&q;items&q;:[{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Create SMS Push Notification&q;,&q;level&q;:3,&q;file&q;:&q;https://ringcentral-tutorials.github.io/sms-api-nodejs-quickstart/&q;,&q;external&q;:true,&q;link&q;:&q;https://ringcentral-tutorials.github.io/sms-api-nodejs-quickstart/&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;A2P SMS Messaging&q;,&q;level&q;:3,&q;file&q;:&q;https://ringcentral-tutorials.github.io/a2p-sms-messaging-nodejs-demo/&q;,&q;external&q;:true,&q;link&q;:&q;https://ringcentral-tutorials.github.io/a2p-sms-messaging-nodejs-demo/&q;}]}],&q;title&q;:&q;Events and notifications&q;,&q;level&q;:1,&q;link&q;:&q;notifications&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Downloads and SDKs&q;,&q;items&q;:[],&q;level&q;:1,&q;icon&q;:&q;sdks&q;,&q;file&q;:&q;sdks/&q;,&q;link&q;:&q;sdks&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;RingCentral Labs&q;,&q;items&q;:[],&q;level&q;:1,&q;icon&q;:&q;ringcentral-labs&q;,&q;file&q;:&q;https://www.ringcentral.com/apps/p/ringcentral-labs&q;,&q;external&q;:true,&q;link&q;:&q;https://www.ringcentral.com/apps/p/ringcentral-labs&q;}]}],&q;page&q;:{&q;lastUpdated&q;:&q;2024-08-15&q;,&q;contributors&q;:[{&q;name&q;:&q;Byrne Reese&q;,&q;link&q;:&q;https://github.com/byrnereese&q;,&q;image&q;:&q;https://avatars.githubusercontent.com/u/28429?v=4&a;size=32&q;},{&q;name&q;:&q;None&q;,&q;link&q;:&q;https://github.com/singhgupi&q;,&q;image&q;:&q;https://avatars.githubusercontent.com/u/58199964?v=4&a;size=32&q;},{&q;name&q;:&q;None&q;,&q;link&q;:&q;https://github.com/pbmacintyre&q;,&q;image&q;:&q;https://avatars.githubusercontent.com/u/5166519?v=4&a;size=32&q;},{&q;name&q;:&q;Michael Stowe&q;,&q;link&q;:&q;https://github.com/mikestowe&q;,&q;image&q;:&q;https://avatars.githubusercontent.com/u/414978?v=4&a;size=32&q;},{&q;name&q;:&q;John Wang&q;,&q;link&q;:&q;https://github.com/grokify&q;,&q;image&q;:&q;https://avatars.githubusercontent.com/u/209872?v=4&a;size=32&q;},{&q;name&q;:&q;Paco Vu&q;,&q;link&q;:&q;https://github.com/PacoVu&q;,&q;image&q;:&q;https://avatars.githubusercontent.com/u/13070584?v=4&a;size=32&q;},{&q;name&q;:&q;vincent.cai&q;,&q;link&q;:&q;https://github.com/vincent-cai&q;,&q;image&q;:&q;https://avatars.githubusercontent.com/u/40990636?v=4&a;size=32&q;},{&q;name&q;:&q;Victor Shisterov&q;,&q;link&q;:&q;https://github.com/vshisterov&q;,&q;image&q;:&q;https://avatars.githubusercontent.com/u/10144418?v=4&a;size=32&q;},{&q;name&q;:&q;Karina Gusmanova&q;,&q;link&q;:&q;https://github.com/kerireki&q;,&q;image&q;:&q;https://avatars.githubusercontent.com/u/15921044?v=4&a;size=32&q;},{&q;name&q;:&q;Craig Cook&q;,&q;link&q;:&q;https://github.com/craigco&q;,&q;image&q;:&q;https://avatars.githubusercontent.com/u/5821668?v=4&a;size=32&q;}],&q;editOnGitHub&q;:&q;https://github.com/ringcentral/ringcentral-api-docs/tree/master/docs/index.md&q;,&q;docTitle&q;:&q;Developing with RingCentral&q;,&q;title&q;:&q;RingCentral RingEX™ Developer Guide&q;,&q;breadcrumb&q;:[],&q;isRatingEnabled&q;:true,&q;toc&q;:[{&q;title&q;:&q;RingCentral RingEX™ Developer Guide&q;,&q;link&q;:&q;ringcentral-ringextm-developer-guide&q;,&q;level&q;:&q;1&q;,&q;items&q;:[{&q;title&q;:&q;RingCentral Embeddable 2.0 is here&q;,&q;link&q;:&q;ringcentral-embeddable-20-is-here&q;,&q;level&q;:&q;2&q;,&q;type&q;:&q;leaf&q;,&q;active&q;:false},{&q;title&q;:&q;Popular use cases&q;,&q;link&q;:&q;popular-use-cases&q;,&q;level&q;:&q;2&q;,&q;type&q;:&q;leaf&q;,&q;active&q;:false},{&q;title&q;:&q;Check out these popular developer topics&q;,&q;link&q;:&q;check-out-these-popular-developer-topics&q;,&q;level&q;:&q;2&q;,&q;type&q;:&q;leaf&q;,&q;active&q;:false},{&q;title&q;:&q;Explore our APIs&q;,&q;link&q;:&q;explore-our-apis&q;,&q;level&q;:&q;2&q;,&q;type&q;:&q;leaf&q;,&q;active&q;:false},{&q;title&q;:&q;Getting Help&q;,&q;link&q;:&q;getting-help&q;,&q;level&q;:&q;2&q;,&q;type&q;:&q;leaf&q;,&q;active&q;:false},{&q;title&q;:&q;Resources&q;,&q;link&q;:&q;resources&q;,&q;level&q;:&q;2&q;,&q;type&q;:&q;leaf&q;,&q;active&q;:false},{&q;title&q;:&q;About RingCentral&q;,&q;link&q;:&q;about-ringcentral&q;,&q;level&q;:&q;2&q;,&q;type&q;:&q;leaf&q;,&q;active&q;:false}],&q;type&q;:&q;node&q;}],&q;meta&q;:[],&q;content&q;:&q;\n\n\n\n\n&l;div class=\&q;admonition warning\&q;&g;\n&l;p class=\&q;admonition-title\&q;&g;Important announcement regarding the RingCentral sandbox&l;/p&g;\n&l;p&g;In our ongoing effort to simplify the RingCentral Developer experience, we are in the process of &l;a href=\&q;https://community.ringcentral.com/developer-platform-apis-integrations-5/streamlining-the-application-development-process-at-ringcentral-and-bidding-farewell-to-sandbox-9605\&q; target=\&q;_blank\&q;&g;phasing out the sandbox environment&l;/a&g;. During the process and to support developers who need to migrate away, &l;a href=\&q;/guide/basics/using-sandbox\&q;&g;sandbox&l;/a&g; will remain available. &l;/p&g;\n&l;/div&g;\n&l;div class=\&q;container col-xxl-12 px-4 py-2\&q;&g;\n &l;div class=\&q;row flex-lg-row-reverse align-items-center py-2\&q;&g;\n &l;div class=\&q;col-10 col-sm-8 col-lg-6\&q;&g;\n &l;img src=\&q;https://assets-developers.ringcentral.com/dpw/guide/images/embeddable-phone-mini.png?v=2024-10-18\&q; class=\&q;d-block mx-lg-auto img-fluid\&q; alt=\&q;RingCentral Embeddable phone and javascript widget\&q; loading=\&q;lazy\&q;&g;\n &l;/div&g;\n &l;div class=\&q;col-lg-6\&q;&g;\n &l;h2 class=\&q;display-5 fw-bold lh-1 mb-3 heading-ringcentral-embeddable-20-is-here\&q; id=\&q;ringcentral-embeddable-20-is-here\&q;&g;RingCentral Embeddable 2.0 is here&l;/h2&g;\n &l;p class=\&q;lead\&q;&g;RingCentral Embeddable is a fully-functional communications client you can embed into any webpage. Use it to integrate RingCentral into your application, or to build you own unique communications experience. New features include:&l;/p&g;\n &l;ul&g;\n &l;li&g;New design&l;/li&g;\n &l;li&g;&l;a href=\&q;https://ringcentral.github.io/ringcentral-embeddable/docs/integration/customized-page/\&q; target=\&q;_blank\&q;&g;Custom pages and tabs&l;/a&g;&l;/li&g;\n &l;li&g;&l;a href=\&q;https://ringcentral.github.io/ringcentral-embeddable/docs/integration/custom-settings/\&q; target=\&q;_blank\&q;&g;Custom settings&l;/a&g;&l;/li&g;\n &l;li&g;Noise reduction&l;/li&g;\n &l;li&g;Call recording playback&l;/li&g;\n &l;li&g;And more.&l;/li&g;\n &l;/ul&g;\n &l;div class=\&q;d-grid gap-2 d-md-flex justify-content-md-start\&q;&g;\n &l;a href=\&q;https://ringcentral.github.io/ringcentral-embeddable/docs/2.x/\&q; class=\&q;btn btn-primary btn-lg px-4 me-md-2\&q; target=\&q;_blank\&q;&g;Get started&l;/a&g;\n &l;/div&g;\n &l;/div&g;\n &l;/div&g;\n &l;/div&g;\n\n&l;h2 id=\&q;popular-use-cases\&q; class=\&q;heading-popular-use-cases\&q;&g;Popular use cases&l;/h2&g;\n&l;div class=\&q;row row-cols-1 row-cols-md-3 mb-3\&q;&g;\n&l;div class=\&q;col\&q;&g;\n&l;div class=\&q;card bg-light bg-gradient h-100\&q;&g;\n &l;div class=\&q;card-body pt-0 pb-0\&q;&g;\n &l;h5 class=\&q;h3 card-title\&q;&g;Send and receive SMS messages&l;/h5&g;\n &l;h6 class=\&q;h4 card-subtitle mt-0 mb-2\&q;&g;Stay connected and engaged with customers at scale through messaging automation.&l;/h6&g;\n &l;p class=\&q;card-text\&q;&g;Use RingCentral to send and receive SMS, and access your SMS message history.&l;/p&g;\n &l;ul class=\&q;pl-0 ml-4 pb-2\&q;&g;\n &l;li&g;&l;a href=\&q;/guide/messaging/sms/sending-sms\&q; class=\&q;card-link\&q;&g;Send an SMS&l;/a&g;&l;/li&g;\n &l;li&g;&l;a href=\&q;/guide/messaging/sms/sending-images\&q; class=\&q;card-link\&q;&g;Send images over SMS&l;/a&g;&l;/li&g;\n &l;li&g;&l;a href=\&q;/guide/messaging/sms/high-volume/sending-highvolume-sms\&q; class=\&q;card-link\&q;&g;Send High Volume SMS&l;/a&g;&l;/li&g;\n &l;/ul&g;\n &l;/div&g;\n&l;/div&g;\n&l;/div&g;\n&l;div class=\&q;col\&q;&g;\n\n &l;div class=\&q;card bg-light bg-gradient h-100\&q;&g;\n &l;div class=\&q;card-body pt-0 pb-0\&q;&g;\n &l;h5 class=\&q;h3 card-title\&q;&g;Synchronize call history&l;/h5&g;\n &l;h6 class=\&q;h4 card-subtitle mt-0 mb-2\&q;&g;Download and process your entire company&a;apos;s call history for compliance and analytics.&l;/h6&g;\n &l;p class=\&q;card-text\&q;&g;Learn how to access your company&a;apos;s communication history:&l;/p&g;\n &l;ul class=\&q;pl-0 ml-4 pb-2\&q;&g;\n &l;li&g;&l;a href=\&q;/guide/voice/call-log/details\&q; class=\&q;card-link\&q;&g;Trace calls flowing across the network&l;/a&g;&l;/li&g;\n &l;li&g;&l;a href=\&q;/guide/voice/call-log/recordings\&q; class=\&q;card-link\&q;&g;Access call recordings&l;/a&g;&l;/li&g;\n &l;li&g;&l;a href=\&q;/guide/voice/call-log/archival\&q; class=\&q;card-link\&q;&g;Archive call histories&l;/a&g;&l;/li&g;\n &l;/ul&g;\n &l;/div&g;\n &l;/div&g;\n\n &l;/div&g;\n&l;div class=\&q;col\&q;&g;\n\n &l;div class=\&q;card bg-light bg-gradient h-100\&q;&g;\n &l;div class=\&q;card-body pt-0 pb-0\&q;&g;\n &l;h5 class=\&q;h3 card-title\&q;&g;Analyze call and meeting recordings&l;/h5&g;\n &l;h6 class=\&q;h4 card-subtitle mt-0 mb-2\&q;&g;Archive and extract key data and insights from call recordings&l;/h6&g;\n &l;p class=\&q;card-text\&q;&g;RingCentral securely stores all media you generate and makes it available to you through an API.&l;/p&g;\n &l;ul class=\&q;pl-0 ml-4 pb-2\&q;&g;\n &l;li&g;&l;a href=\&q;/guide/voice/call-log/recordings\&q; class=\&q;card-link\&q;&g;Access call recordings&l;/a&g;&l;/li&g;\n &l;li&g;&l;a href=\&q;/guide/video/api/meeting-history\&q; class=\&q;card-link\&q;&g;Access meeting recordings&l;/a&g;&l;/li&g;\n &l;li&g;&l;a href=\&q;/guide/messaging/message-store/working-with-message-store\&q; class=\&q;card-link\&q;&g;Access voicemails&l;/a&g;&l;/li&g;\n &l;/ul&g;\n &l;/div&g;\n &l;/div&g;\n\n &l;/div&g;\n&l;/div&g;\n&l;h2 id=\&q;check-out-these-popular-developer-topics\&q; class=\&q;heading-check-out-these-popular-developer-topics\&q;&g;Check out these popular developer topics&l;/h2&g;\n&l;div class=\&q;row row-cols-1 row-cols-md-2 mb-3\&q;&g;\n &l;div class=\&q;col\&q;&g;\n\n &l;div class=\&q;card h-100\&q;&g;\n &l;div class=\&q;card-body pt-0 pb-0\&q;&g;\n &l;h5 class=\&q;h5 card-title\&q;&g;Authentication&l;/h5&g;\n &l;p class=\&q;card-text\&q;&g;Every app needs to authenticate to the RingCentral platform. Learn what auth method is best for your app.&l;/p&g;\n &l;ul class=\&q;pl-0 ml-4\&q;&g;\n &l;li&g;&l;a href=\&q;/guide/authentication/jwt/quick-start\&q; class=\&q;card-link\&q;&g;JWT is great for server-to-server apps&l;/a&g;&l;/li&g;\n &l;li&g;&l;a href=\&q;/guide/authentication/quick-start\&q; class=\&q;card-link\&q;&g;OAuth is ideal for apps with a user interface&l;/a&g;&l;/li&g;\n &l;li&g;&l;a href=\&q;/guide/authentication/refresh-tokens\&q; class=\&q;card-link\&q;&g;Refresh tokens keep sessions active&l;/a&g;&l;/li&g;\n &l;/ul&g;\n &l;/div&g;\n &l;/div&g;\n\n &l;/div&g;\n &l;div class=\&q;col\&q;&g;\n\n &l;div class=\&q;card h-100\&q;&g;\n &l;div class=\&q;card-body pt-0 pb-0\&q;&g;\n &l;h5 class=\&q;h5 card-title\&q;&g;Webhooks and events&l;/h5&g;\n &l;p class=\&q;card-text\&q;&g;Get notified when key events occur so that your app can respond to events in real-time.&l;/p&g;\n &l;ul class=\&q;pl-0 ml-4\&q;&g;\n &l;li&g;&l;a href=\&q;/guide/notifications/webhooks/creating-webhooks\&q; class=\&q;card-link\&q;&g;Create a webhook&l;/a&g;&l;/li&g;\n &l;li&g;&l;a href=\&q;/guide/notifications/push-notifications/pubnub\&q; class=\&q;card-link\&q;&g;Push notifications are great for pure client-side apps&l;/a&g;&l;/li&g;\n &l;li&g;&l;a href=\&q;https://developers.ringcentral.com/api-reference/Account-Presence-Event\&q; class=\&q;card-link\&q; target=\&q;_blank\&q;&g;See a list of events you can subscribe to&l;/a&g;&l;/li&g;\n &l;/ul&g;\n &l;/div&g;\n &l;/div&g;\n\n &l;/div&g;\n&l;/div&g;\n\n&l;h2 id=\&q;explore-our-apis\&q; class=\&q;heading-explore-our-apis\&q;&g;Explore our APIs&l;/h2&g;\n&l;div class=\&q;row row-cols-1 row-cols-md-4 mb-3\&q;&g;\n &l;div class=\&q;col\&q;&g;\n\n &l;div class=\&q;card h-100\&q;&g;\n &l;div class=\&q;card-body pt-0 pb-0\&q;&g;\n &l;h5 class=\&q;h5 card-title\&q;&g;Artificial intelligence&l;/h5&g;\n &l;p class=\&q;card-text\&q;&g;Generate transcripts and extract conversion insights from any media file.&l;/p&g;\n &l;ul class=\&q;pl-0 ml-4\&q;&g;\n &l;li&g;&l;a href=\&q;/guide/ai/speech-to-text\&q; class=\&q;card-link\&q;&g;Create a transcript&l;/a&g;&l;/li&g;\n &l;li&g;&l;a href=\&q;/guide/ai/speaker-diarization\&q; class=\&q;card-link\&q;&g;Know who spoke and when&l;/a&g;&l;/li&g;\n &l;li&g;&l;a href=\&q;/guide/ai/text-summary\&q; class=\&q;card-link\&q;&g;Generate a summary of a conversation&l;/a&g;&l;/li&g;\n &l;/ul&g;\n &l;/div&g;\n &l;/div&g;\n\n &l;/div&g;\n &l;div class=\&q;col\&q;&g;\n\n &l;div class=\&q;card h-100\&q;&g;\n &l;div class=\&q;card-body pt-0 pb-0\&q;&g;\n &l;h5 class=\&q;h5 card-title\&q;&g;Team messaging&l;/h5&g;\n &l;p class=\&q;card-text\&q;&g;Use RingCentral to post interactive messages so users can get more work done without leaving RingCentral.&l;/p&g;\n &l;ul class=\&q;pl-0 ml-4\&q;&g;\n &l;li&g;&l;a href=\&q;/guide/team-messaging/add-ins/creation\&q; class=\&q;card-link\&q;&g;Build an add-in&l;/a&g;&l;/li&g;\n &l;li&g;&l;a href=\&q;/guide/team-messaging/adaptive-cards\&q; class=\&q;card-link\&q;&g;Learn about Adaptive Cards&l;/a&g;&l;/li&g;\n &l;/ul&g;\n &l;/div&g;\n &l;/div&g;\n\n &l;/div&g;\n &l;div class=\&q;col\&q;&g;\n\n &l;div class=\&q;card h-100\&q;&g;\n &l;div class=\&q;card-body pt-0 pb-0\&q;&g;\n &l;h5 class=\&q;h5 card-title\&q;&g;Voice and telephony&l;/h5&g;\n &l;p class=\&q;card-text\&q;&g;Use RingCentral to enable a &a;quot;click-to-dial&a;quot; experience, and to manage calls in progress.&l;/p&g;\n &l;ul class=\&q;pl-0 ml-4\&q;&g;\n &l;li&g;&l;a href=\&q;/guide/voice/ringout\&q; class=\&q;card-link\&q;&g;Place a call with RingOut&l;/a&g;&l;/li&g;\n &l;li&g;&l;a href=\&q;/guide/voice/call-control\&q; class=\&q;card-link\&q;&g;Manipulate active calls&l;/a&g;&l;/li&g;\n &l;li&g;&l;a href=\&q;/guide/voice/call-log/recordings\&q; class=\&q;card-link\&q;&g;Access call recordings&l;/a&g;&l;/li&g;\n &l;/ul&g;\n &l;/div&g;\n &l;/div&g;\n\n &l;/div&g;\n &l;div class=\&q;col\&q;&g;\n\n &l;div class=\&q;card h-100\&q;&g;\n &l;div class=\&q;card-body pt-0 pb-0\&q;&g;\n &l;h5 class=\&q;h5 card-title\&q;&g;Fax&l;/h5&g;\n &l;p class=\&q;card-text\&q;&g;Use RingCentral to manage the faxes your company sends and receives.&l;/p&g;\n &l;ul class=\&q;pl-0 ml-4\&q;&g;\n &l;li&g;&l;a href=\&q;/guide/messaging/fax/sending-faxes\&q; class=\&q;card-link\&q;&g;Send a fax&l;/a&g;&l;/li&g;\n &l;li&g;&l;a href=\&q;/guide/messaging/fax/receiving-faxes\&q; class=\&q;card-link\&q;&g;Receive a fax&l;/a&g;&l;/li&g;\n &l;/ul&g;\n &l;/div&g;\n &l;/div&g;\n\n &l;/div&g;\n&l;/div&g;\n\n&l;div class=\&q;row row-cols-1 row-cols-md-4 mb-3\&q;&g;\n &l;div class=\&q;col\&q;&g;\n\n &l;div class=\&q;card h-100\&q;&g;\n &l;div class=\&q;card-body pt-0 pb-0\&q;&g;\n &l;h5 class=\&q;h5 card-title\&q;&g;Meetings and video&l;/h5&g;\n &l;p class=\&q;card-text\&q;&g;Schedule meetings and access meeting history and recordings.&l;/p&g;\n &l;ul class=\&q;pl-0 ml-4\&q;&g;\n &l;li&g;&l;a href=\&q;/guide/meetings/quick-start\&q; class=\&q;card-link\&q;&g;Schedule a meeting&l;/a&g;&l;/li&g;\n &l;li&g;&l;a href=\&q;https://developers.ringcentral.com/api-reference/Meeting-Recordings/listAccountMeetingRecordings\&q; class=\&q;card-link\&q; target=\&q;_blank\&q;&g;Access meeting recordings&l;/a&g;&l;/li&g;\n &l;/ul&g;\n &l;/div&g;\n &l;/div&g;\n\n &l;/div&g;\n &l;div class=\&q;col\&q;&g;\n\n &l;div class=\&q;card h-100\&q;&g;\n &l;div class=\&q;card-body pt-0 pb-0\&q;&g;\n &l;h5 class=\&q;h5 card-title\&q;&g;Analytics&l;/h5&g;\n &l;p class=\&q;card-text\&q;&g;Extract meaning insights into one&a;apos;s usage of the RingCentral communications platform.&l;/p&g;\n &l;ul class=\&q;pl-0 ml-4\&q;&g;\n &l;li&g;&l;a href=\&q;/guide/analytics/aggregate\&q; class=\&q;card-link\&q;&g;See the number of calls made, and time spent on the phone&l;/a&g;&l;/li&g;\n &l;li&g;&l;a href=\&q;/guide/analytics/timeline\&q; class=\&q;card-link\&q;&g;See call analytics broken down by time&l;/a&g;&l;/li&g;\n &l;/ul&g;\n &l;/div&g;\n &l;/div&g;\n\n &l;/div&g;\n &l;div class=\&q;col\&q;&g;\n\n &l;div class=\&q;card h-100\&q;&g;\n &l;div class=\&q;card-body pt-0 pb-0\&q;&g;\n &l;h5 class=\&q;h5 card-title\&q;&g;Webinar&l;/h5&g;\n &l;p class=\&q;card-text\&q;&g;Automate webinar messaging and integrate with your CRM.&l;/p&g;\n &l;ul class=\&q;pl-0 ml-4\&q;&g;\n &l;li&g;&l;a href=\&q;/guide/webinar/quick-start\&q; class=\&q;card-link\&q;&g;Get started&l;/a&g;&l;/li&g;\n &l;/ul&g;\n &l;/div&g;\n &l;/div&g;\n\n &l;/div&g;\n &l;div class=\&q;col\&q;&g;\n\n &l;div class=\&q;card h-100\&q;&g;\n &l;div class=\&q;card-body pt-0 pb-0\&q;&g;\n &l;h5 class=\&q;h5 card-title\&q;&g;Call handling&l;/h5&g;\n &l;p class=\&q;card-text\&q;&g;Manage active calls as they are happening in real-time&l;/p&g;\n &l;ul class=\&q;pl-0 ml-4\&q;&g;\n &l;li&g;&l;a href=\&q;/guide/voice/call-routing\&q; class=\&q;card-link\&q;&g;Route calls to the right place&l;/a&g;&l;/li&g;\n &l;li&g;&l;a href=\&q;/guide/voice/call-routing/manual/call-queues\&q; class=\&q;card-link\&q;&g;Manage call queues&l;/a&g;&l;/li&g;\n &l;li&g;&l;a href=\&q;/guide/voice/call-control\&q; class=\&q;card-link\&q;&g;Manipulate active calls&l;/a&g;&l;/li&g;\n &l;li&g;&l;a href=\&q;/guide/voice/supervision\&q; class=\&q;card-link\&q;&g;Supervise calls&l;/a&g;&l;/li&g;\n &l;/ul&g;\n &l;/div&g;\n &l;/div&g;\n\n &l;/div&g;\n&l;/div&g;\n\n&l;h2 id=\&q;getting-help\&q; class=\&q;heading-getting-help\&q;&g;Getting Help&l;/h2&g;\n&l;p&g;If on your way to building your first RingCentral application you encounter difficulty or need help, we are here to assist. Here are our most popular support resources available to you:&l;/p&g;\n&l;ul&g;\n&l;li&g;&l;a href=\&q;https://devcommunity.ringcentral.com/\&q; target=\&q;_blank\&q;&g;Developer Forums&l;/a&g; - post a question to our support community.&l;/li&g;\n&l;li&g;&l;a href=\&q;http://stackoverflow.com/questions/tagged/ringcentral\&q; target=\&q;_blank\&q;&g;StackOverflow&l;/a&g; - seek help from one of the Internet&a;apos;s most popular Q&a;amp;A sites for developers.&l;/li&g;\n&l;li&g;&l;a href=\&q;https://developer.ringcentral.com/community.html\&q; target=\&q;_blank\&q;&g;Live Chat&l;/a&g; - post your question to our public Glip Team for live, real-time support during business hours.&l;/li&g;\n&l;/ul&g;\n&l;h2 id=\&q;resources\&q; class=\&q;heading-resources\&q;&g;Resources&l;/h2&g;\n&l;div class=\&q;row row-cols-1 row-cols-md-2 mb-3\&q;&g;\n &l;div class=\&q;col\&q;&g;\n\n &l;div class=\&q;card h-100\&q;&g;\n &l;div class=\&q;card-body\&q;&g;\n &l;h5 class=\&q;h5 card-title\&q;&g;API Reference&l;/h5&g;\n &l;p class=\&q;card-text\&q;&g;Consult our exhaustive API Reference Guide, and make API call using ZERO CODE.&l;/p&g;\n &l;a href=\&q;https://developer.ringcentral.com/api-reference\&q; class=\&q;btn btn-primary\&q; target=\&q;_blank\&q;&g;Learn more&l;/a&g;\n &l;/div&g;\n &l;/div&g;\n\n &l;/div&g;\n &l;div class=\&q;col\&q;&g;\n\n &l;div class=\&q;card h-100\&q;&g;\n &l;div class=\&q;card-body\&q;&g;\n &l;h5 class=\&q;h5 card-title\&q;&g;SDKs&l;/h5&g;\n &l;p class=\&q;card-text\&q;&g;We offer development libraries in a number of languages (C#, Java, Python, PHP, Javascript and more) to made building apps easier.&l;/p&g;\n &l;a href=\&q;https://developer.ringcentral.com/library/sdks.html\&q; class=\&q;btn btn-primary\&q; target=\&q;_blank\&q;&g;Learn more&l;/a&g;\n &l;/div&g;\n &l;/div&g;\n\n &l;/div&g;\n&l;/div&g;\n\n&l;h2 id=\&q;about-ringcentral\&q; class=\&q;heading-about-ringcentral\&q;&g;About RingCentral&l;/h2&g;\n&l;p&g;RingCentral is a leading provider of global enterprise cloud communications and collaboration solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect from any location, on any device and via any mode. RingCentral provides unified voice, video, team messaging and collaboration, conferencing, online meetings, digital customer engagement and integrated contact center solutions for enterprises globally. RingCentral&a;#x2019;s open platform integrates with leading business apps and enables customers to easily customize business workflows.&l;/p&g;\n\n\n&q;}}}</script></body></html>