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rel="nofollow" href="/overview/crm-integration" title="CRM integration" target="">CRM integration</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/overview/sms-fax" title="Send SMS and Fax" target="">Send SMS and Fax</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/overview/click-to-dial" title="Click to Dial" target="">Click to Dial</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/overview/call-reporting" title="Call Reporting" target="">Call Reporting</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/overview/webrtc-voice" title="WebRTC Voice" target="">WebRTC Voice</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/overview/data-sync" title="Data Sync" target="">Data Sync</a></div><div _ngcontent-sc247="" class="group-item"><a 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href="/support"> Support <mat-icon _ngcontent-sc250="" role="img" class="mat-icon notranslate arrow-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font"> expand_more </mat-icon></a><dpw-secondary-nav _ngcontent-sc250="" _nghost-sc249="" class=""><div _ngcontent-sc249="" class="menu-container"><dpw-secondary-nav-section _ngcontent-sc249="" class="section" _nghost-sc248=""><div _ngcontent-sc248="" class="content"><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Support">Support</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://developers.ringcentral.com/go-to-community.html" title="Developer Forum" target="_blank">Developer Forum</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/support/create-case" title="Create a ticket" target="">Create a ticket</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api/support-cases/check" title="View your tickets" target="">View your tickets</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Professional Services">Professional Services</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/support/services" title="Let us build the perfect app for you" target="">Let us build the perfect app for you</a></div></div></dpw-secondary-nav-group></div></dpw-secondary-nav-section></div></dpw-secondary-nav></li></ul></div></div></dpw-primary-nav><dpw-header-account _ngcontent-sc253="" data-test-automation-id="headerRightButton" class="account" _nghost-sc252=""><div _ngcontent-sc252="" class="header-account"><div _ngcontent-sc252=""><dpw-button _ngcontent-sc252="" href="/sign-up" rel="nofollow" _nghost-sc251=""><a _ngcontent-sc251="" class="btn btn-primary header-sign-in-up-btn" href="/sign-up" rel="nofollow"> Try free </a></dpw-button></div></div></dpw-header-account></div></div></dpw-header><dpw-developer-guide _ngcontent-sc254="" _nghost-sc223=""><div _ngcontent-sc223="" class="developer-guide"><dpw-developer-guide-navigation _ngcontent-sc223="" class="guide-nav" _nghost-sc224="" style="margin-top:0px;"><dpw-developer-guide-primary-nav _ngcontent-sc224="" class="nav" _nghost-sc225=""><div _ngcontent-sc225="" class="primary-nav secondary-nav-shown"><div _ngcontent-sc225="" class="nav-header"><div _ngcontent-sc225="" class="title"><a _ngcontent-sc225="" href="/guide">Developer Guide</a></div><button _ngcontent-sc225="" class="nav-toggle-btn" title="Collapse sidebar"><div _ngcontent-sc225="" class="bg-layer"></div><i _ngcontent-sc225="" class="nav-toggle-icon"></i></button></div><div _ngcontent-sc225="" class="nav-list-container"><div _ngcontent-sc225="" class="nav-list"><div _ngcontent-sc225="" class="popular"><a _ngcontent-sc225="" class="item active" href="/guide/getting-started" title="Getting Started"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/getting-started-hover.svg?v=20241114" alt="Getting Started"></div><span _ngcontent-sc225="">Getting Started</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Getting Started</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/getting-started">Your first API call</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/getting-started/register-app">Register an app</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/getting-started/create-credential">Create an auth credential</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/getting-started/code-app">Build an app</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf active level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/getting-started/sms">Sending SMS</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/getting-started/promote-app">Promote your app</a></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" class="item" href="/guide/voice" title="Voice"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/voice.svg?v=20241114" alt="Voice"></div><span _ngcontent-sc225="">Voice</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Voice</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/quick-start">Getting Started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Placing Calls <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/ringout">RingOut</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/webrtc">WebRTC</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/uri-scheme">URI Scheme</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Call Routing <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-routing">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-routing/get-started">Get Started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-routing/manual/answering-rules">Answering Rules Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-routing/manual/user-answering-rules">User Answering Rules</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-routing/manual/company-answering-rules">Company Answering Rules</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-routing/manual/call-queues">Call Queues</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-routing/manual/call-queues-presence">Call Queue Presence</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-routing/manual/call-forwarding">Call Forwarding/Flipping</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Call Control <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-control">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/finding-active-calls">Finding active calls</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-control-sessions">Detecting state changes</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/pre-call-control">Pre-call Control</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/active-call-control">Active-call Control</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/supervision">Call Monitoring</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/conference">Conference call</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/warm-transfer">Warm Transfer</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/telephony-session-notifications">Telephony Session Notifications</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://github.com/ringcentral/ringcentral-call-control-js"> Call Control SDK <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Call Logs <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-log">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-log/quick-start">Getting started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-log/api">Call Log data types</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-log/details">Detailed Call Log Data</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-log/archival">Data Archival</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-log/recordings">Call Recordings</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-log/sync">Synchronization</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-log/best-practices">Best Practices</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/call-log/access">Access Control</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Call Analytics <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/voice/calculating-call-time-metrics">Calculating Call Metrics</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Sample Applications <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/getting-started-with-webrtc-js-demo/"> Building a Web Phone with WebRTC <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/calllog-analytics-swift-demo/"> Call Log Analytics for iOS <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/calllog-visualization-nodejs-demo/"> Call Log Visualizations <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/callrecording-notification-node/"> Call Recording Push Notification <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" class="item" href="/guide/messaging" title="SMS and Fax"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/sms.svg?v=20241114" alt="SMS and Fax"></div><span _ngcontent-sc225="">SMS and Fax</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">SMS and Fax</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/quick-start">Getting Started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Enhanced Business SMS <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/sms/best-practices">Best Practices</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/sms/sending-sms">Sending an SMS</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/sms/sending-images">Sending an MMS</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/sms/postman">Postman</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> High Volume SMS <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/sms/high-volume">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/sms/high-volume/best-practices">Best Practices</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/sms/high-volume/sending-highvolume-sms">Sending High Volume SMS</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/sms/high-volume/message-store">Reading High Volume Message Store</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/sms/high-volume/toll-free-sms-vs-local-numbers">Toll-Free vs. Local Numbers</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/sms/high-volume/opt-out">Opt-in / Opt-out</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/sms/high-volume/events">Event Notifications</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/sms/high-volume/handling-errors">Errors Handling</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Fax <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/fax/sending-faxes">Sending Faxes</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/fax/fax-multipart-formats">Multipart Formats</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/fax/receiving-faxes">Receiving Faxes</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/fax/resending-faxes">Forwarding and Resending Faxes</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Pager Messages <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/pager/sending-pager-messages">Sending Pager Messages</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Message Store <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/message-store/messaging">Sending Messages</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/message-store/working-with-message-store">Working with Message Store</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/message-store/message-sync">Message Synchronization</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/message-store/message-histories">Modifying Message Histories</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/message-store/message-exports-report">Message Store Export</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Message Templates <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/messaging/templates/overview">Overview</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Sample Applications <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/sms-api-nodejs-demo/"> SMS Sample App Walkthrough <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/a2p-sms-messaging-nodejs-demo/"> A2P SMS Messaging <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/sms-2fa-nodejs-demo/"> Two-factor Authentication <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/fax-cover-page-nodejs-demo/"> Custom Fax Cover Pages <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" class="item" href="/guide/team-messaging" title="Team Messaging"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/team-messaging.svg?v=20241114" alt="Team Messaging"></div><span _ngcontent-sc225="">Team Messaging</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Team Messaging</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/quick-start">Getting Started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Core concepts <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/concepts/chats">Chats</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/concepts/conversations">Conversations</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/concepts/teams">Teams</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Team Messaging API Basics <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/manual/pagination">Pagination</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/manual/mentions">Mentions</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/manual/links">Composing deep links</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Team Messaging events <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/events/outgoing-webhooks">Subscribing to webhooks</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/events/posts">Post events</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/events/groups">Chat events</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/events/incoming-webhooks">Incoming webhook events</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/events/interactive-messages">Interactive messaging events</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Incoming webhooks <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/incoming-webhooks/webhook-creation">Creating incoming webhooks</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/incoming-webhooks/posting">Posting messages and cards</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/incoming-webhooks/debugging">Debugging using cURL</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/incoming-webhooks/legacy-format">Legacy message format</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Posting via REST API <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/posting">Posting messages</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/posting/cards">Posting cards</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/posting/notes">Posting notes</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/posting/tasks">Posting tasks</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/posting/file-uploads">Uploading files</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Adaptive cards <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/adaptive-cards">Introduction</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/adaptive-cards/containers">Card layout and design</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/adaptive-cards/actions">Input and interactivity</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/adaptive-cards/modal-dialogs">Modal dialogs</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/adaptive-cards/troubleshooting">Troubleshooting</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> RingCentral add-ins <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/add-ins">Introduction</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/add-ins/tools">Developer tools</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Notification apps <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/add-ins/creation">Creating a notification app</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/add-ins/installation">Integrated installation</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/add-ins/uninstall">Uninstalling</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Bots <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/bots/walkthrough">Development walkthrough</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/bots/posting-cards">Posting cards with bots</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/bots/installing-bots">Installing bots</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/bots/uninstalling-bots">Uninstalling bots</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/manual/frameworks">Bot frameworks</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/botkit-watson-bot-nodejs-demo/"> Sample IBM Watson bot <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/ringcentral-ai-bot/"> Sample Voicemail bot <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Data archival <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/manual/compliance-export">Compliance Export</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/team-messaging/manual/compliance-export-structure">Export File Structure</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" class="item" href="/guide/video" title="Video"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/video.svg?v=20241114" alt="Video"></div><span _ngcontent-sc225="">Video</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Video</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Video REST API <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/api">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/api/quick-start">Getting Started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/api/create-meetings">Creating meeting bridges</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/api/meeting-delegates">Scheduling on behalf of</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/api/personal-meetings">Creating a "personal" meeting</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/api/dialing-in">Get PSTN dial-in numbers</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/api/meeting-history">Past meetings and recordings</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/api/meeting-config">Selecting meetings service</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/api/troubleshooting">Troubleshooting</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Video Client SDK <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/client-sdk">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/client-sdk/download">Download</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/client-sdk/quick-start">Getting Started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/client-sdk/authentication">Authentication</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> API Reference <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node" hidden=""><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral.github.io/ringcentral-videosdk-android/"> Android <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral.github.io/ringcentral-videosdk-ios/"> iOS <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral.github.io/ringcentral-videosdk-js/"> Javascript <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral.github.io/ringcentral-videosdk-react/"> React UI <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral.github.io/ringcentral-videosdk-react-native/"> React Native <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Sample apps <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node" hidden=""><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://github.com/ringcentral/ringcentral-videosdk-js-samples"> Javascript <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://github.com/ringcentral/ringcentral-videosdk-android-samples"> Android <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://github.com/ringcentral/ringcentral-videosdk-ios-samples"> iOS <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://github.com/ringcentral/ringcentral-videosdk-react-native-samples"> React Native <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/video/embeddable">Using RingCentral Embeddable</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Meetings (legacy API) <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/meetings">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/meetings/quick-start">Getting Started</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" class="item" href="/guide/webinar" title="Webinar"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/webinar.svg?v=20241114" alt="Webinar"></div><span _ngcontent-sc225="">Webinar</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Webinar</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/webinar">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/webinar/quick-start">Getting Started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Core concepts <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/webinar/use-cases">Use cases</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/webinar/sessions">Sessions</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/webinar/roles">Roles</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/webinar/terminology">Terminology</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/webinar/creation">Creating webinars</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/webinar/invitees">Inviting hosts and cohosts</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/webinar/registrants">Registering attendees</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/webinar/past-webinars">Analyzing past webinars</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/webinar/events">Events and notifications</a></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" class="item" href="/guide/analytics" title="Analytics"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/analytics.svg?v=20241114" alt="Analytics"></div><span _ngcontent-sc225="">Analytics</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Analytics</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/analytics">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/analytics/quick-start">Getting Started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/analytics/aggregate">Aggregate Data</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/analytics/timeline">Timeline Data</a></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" class="item" href="/guide/ai" title="Artificial Intelligence"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/artificial-intelligence.svg?v=20241114" alt="Artificial Intelligence"></div><span _ngcontent-sc225="">Artificial Intelligence</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Artificial Intelligence</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai/quick-start">Getting started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Developer basics <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai/asynchronous-responses">Asynchronous responses</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai/media-files">Accessing media files</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai/sample-files">Sample media files</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Audio analysis <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai/speech-to-text">Transcribing speech-to-text</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai/interaction-analytics">Interaction analytics</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Speaker analysis <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai/speaker-enrollment">Speaker enrollment</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai/speaker-identification">Speaker identification</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai/speaker-diarization">Speaker diarization</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Text analysis <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai/text-summary">Conversation summaries</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai/text-punctuation">Smart punctuation</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/ai/ringsense">RingSense</a></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" class="item" href="/guide/account" title="Accounts and Users"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/default.svg?v=20241114" alt="Accounts and Users"></div><span _ngcontent-sc225="">Accounts and Users</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Accounts and Users</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/account">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/account/extensions">Users and extensions</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/address-book">Address Book</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/account/creating-users">Creating users</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/account/phone-numbers">Phone numbers</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/account/call-forwarding-flipping">Call forwarding/flipping</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/account/feature-flags">User feature flags</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/account/custom-fields">Custom fields</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/account/presence">Presence</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/account/audit-trail">Audit trail</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/provisioning/location/emergency-locations">Emergency locations</a></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav></div><hr _ngcontent-sc225=""><div _ngcontent-sc225="" class="rest"><a _ngcontent-sc225="" class="item" href="/guide/basics" title="Using the API"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/default.svg?v=20241114" alt="Using the API"></div><span _ngcontent-sc225="">Using the API</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Using the API</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Requests and responses <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/uris">Requests methods, endpoints and parameters</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/formats/responses">Response format</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/errors">Errors</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/batch-requests">Batch requests</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Data types and formats <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/formats/objects">Objects and data types</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/formats/phone-numbers">Phone numbers</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/formats/resources">Resource identification</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/rate-limits">Rate limits</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/media">Working with media content</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/localization">Localization</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/uri-schemes">App URI schemes</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/code-samples">Running code samples</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/explorer">Exploring the API</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/inviting-developers">Collaborating with developers</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> API Change Log <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/changelog">Preface</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/changelog/1_0_51">v.1.0.51 (Apr 2022)</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/changelog/1_0_50">v.1.0.50 (Mar 2022)</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/changelog/1_0_49">v.1.0.49 (Nov 2021)</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/changelog/1_0_48">v.1.0.48 (Aug 2021)</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/changelog/1_0_47">v.1.0.47 (May 2021)</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/changelog/1_0_46">v.1.0.46 (Feb 2021)</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/changelog/1_0_45">v.1.0.45 (Nov 2020)</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/changelog/1_0_44">v.1.0.44 (Aug 2020)</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/changelog/1_0_43">v.1.0.43 (May 2020)</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/changelog/1_0_42">v.1.0.42 (Feb 2020)</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/changelog/1_0_41">v.1.0.41 (Dec 2019)</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" class="item" href="/guide/applications" title="Applications"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/applications.svg?v=20241114" alt="Applications"></div><span _ngcontent-sc225="">Applications</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Applications</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Development lifecycle <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/your-first-steps">Tips for your first app</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/using-sandbox">Developing in sandbox</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> App promotion <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/getting-started/promote-app">Submit to the App Gallery</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/app-gallery-variables">Using profile variables</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/update-profile">Updating a profile</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/app-gallery-checklist">Checklist and best practices</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Application management <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/lead-forms">Using Lead Forms</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/install-app-button">Install App Buttons</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Partner ecosystem <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/partners">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/partners/brand-guidelines">Brand guidelines</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/partners/auth">Authentication guidance</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/partners/segregated-environments">Technical requirements</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" class="item" href="/guide/authentication" title="Authentication"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/authentication.svg?v=20241114" alt="Authentication"></div><span _ngcontent-sc225="">Authentication</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Authentication</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication">Choosing the best auth</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> JWT grant type <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/jwt/quick-start">Getting started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/jwt/config-app">Configuring an app for JWT</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/jwt/jwt-for-public-apps">Using JWT for public apps</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/jwt/troubleshooting">Troubleshooting</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Auth code grant type <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/quick-start">Getting Started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/oauth-request">Generating an auth request</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/session-keep-alive">Keeping access tokens fresh</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/authorization-code-flow-oauth-nodejs-demo/?distinctId=1589010021"> Sample app (Javascript) <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/tokens">Using access tokens</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/refresh-tokens">Using refresh tokens</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/basics/permissions">App scopes</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Technical deep-dives <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/auth-code-flow">Auth code flow</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/auth-code-pkce-flow">Auth code flow with PKCE</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/jwt-flow">JWT flow</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/authentication/password-flow">Password flow</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" class="item" href="/guide/notifications" title="Events and notifications"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/default.svg?v=20241114" alt="Events and notifications"></div><span _ngcontent-sc225="">Events and notifications</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Events and notifications</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" class="leaf level-2"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications">Overview</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Event filters <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters">Overview and index</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Account events <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node" hidden=""><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/company-directory">Company Directory Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/extension-favorites">Extension Favorites Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/extension-grant-list">Extension Grant List Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/extension-info">Extension Info Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/extension-list">Extension List Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/emergency-address">Emergency Address Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/contact-center-phone-number">Contact Center Phone Number Event</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Presence events <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node" hidden=""><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/account-presence">Account Presence Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/detailed-extension-presence">Detailed Extension Presence Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/detailed-extension-presence-with-sip">Detailed Extension Presence with SIP Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/extension-presence">Extension Presence Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/extension-presence-line">Extension Presence Line Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/call-queue-member-presence">Call Queue Member Presence Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/extension-dnd-status">Extension DND Status Event</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Telephony events <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node" hidden=""><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/account-telephony-sessions">Account Telephony Sessions Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/extension-telephony-sessions">Extension Telephony Sessions Event</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Message Store events <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node" hidden=""><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/fax-message">Fax Message Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/instant-message">Instant Message Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/voicemail-message">Voicemail Message Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/message">Message Event</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> High Volume SMS events <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node" hidden=""><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/message-batch">Message Batch Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/specific-message-batch">Specific Message Batch Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/batch-messages">Batch Messages Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/batch-message-optout">Batch Message Opt-Out Event</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Team Messaging events <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node" hidden=""><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/post">Post Message Event</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/chat">Chats Event</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> RingSense <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node" hidden=""><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="3" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-4"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/event-filters/ringsense-event-filter">Insights events</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Webhooks <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/webhooks/quick-start">Getting Started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/webhooks/creating-webhooks">Subscribing to webhooks</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/webhooks/receiving">Receiving webhooks</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/webhooks/configuring-tls-ssl">Configuring TLS/SSL</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/webhooks/troubleshooting">Troubleshooting</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> WebSockets <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/websockets/quick-start">Getting Started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/websockets/subscribing">Subscribing via Web Sockets</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/websockets/receiving">Receiving events</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/websockets/session-recovery">Session recovery</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/websockets/heart-beats">Heart beats and keep-alives</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/websockets/migration">Migration guide</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> PubNub push notifications <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/push-notifications/quick-start">Getting Started</a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" href="/guide/notifications/push-notifications/pubnub">Using PubNub</a></div></cdk-nested-tree-node></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="1" aria-expanded="true"><div _ngcontent-sc226="" cdktreenodetoggle="" tabindex="0" data-test-automation-id="tree-node-toggle" class="leaf has-children level-2 is-expanded"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226=""> Sample applications <i _ngcontent-sc226="" class="arrow-icon icon-icon_arrow_right"></i></a></div><div _ngcontent-sc226="" role="tree" class="node"><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/sms-api-nodejs-quickstart/"> Create SMS Push Notification <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node><cdk-nested-tree-node _ngcontent-sc226="" cdktreenodetoggle="" class="cdk-nested-tree-node cdk-tree-node" role="treeitem" aria-level="2" aria-expanded="false"><div _ngcontent-sc226="" class="leaf level-3"><div _ngcontent-sc226="" class="bg-layer"></div><a _ngcontent-sc226="" target="_blank" class="external" href="https://ringcentral-tutorials.github.io/a2p-sms-messaging-nodejs-demo/"> A2P SMS Messaging <i _ngcontent-sc226="" class="material-icons">open_in_new</i></a></div></cdk-nested-tree-node></div></cdk-nested-tree-node></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" class="item" href="/guide/sdks" title="Downloads and SDKs"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/sdks.svg?v=20241114" alt="Downloads and SDKs"></div><span _ngcontent-sc225="">Downloads and SDKs</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">Downloads and SDKs</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"></cdk-tree></div></dpw-developer-guide-secondary-nav><a _ngcontent-sc225="" target="_blank" class="item" title="RingCentral Labs" href="https://www.ringcentral.com/apps/p/ringcentral-labs"><div _ngcontent-sc225="" class="bg-layer"></div><div _ngcontent-sc225="" class="item-icon"><img _ngcontent-sc225="" aria-hidden="true" src="https://assets-developers.ringcentral.com/dpw/guide/nav-icons/ringcentral-labs.svg?v=20241114" alt="RingCentral Labs"></div><span _ngcontent-sc225="">RingCentral Labs</span></a><dpw-developer-guide-secondary-nav _ngcontent-sc225="" class="nav secondary-nav" _nghost-sc226="" hidden=""><div _ngcontent-sc226="" class="secondary-nav"><div _ngcontent-sc226="" class="nav-header"><div _ngcontent-sc226="" tabindex="0" class="title">RingCentral Labs</div></div><cdk-tree _ngcontent-sc226="" role="tree" class="cdk-tree"></cdk-tree></div></dpw-developer-guide-secondary-nav></div></div></div><div _ngcontent-sc225="" class="nav-reference-link"><a _ngcontent-sc225="" title="API Reference" href="/api-reference"><i _ngcontent-sc225="" class="reference-icon"></i><span _ngcontent-sc225="" class="reference-text">API Reference</span></a></div></div></dpw-developer-guide-primary-nav></dpw-developer-guide-navigation><dpw-developer-guide-page _ngcontent-sc223="" class="guide-page primary-nav-expand secondary-nav-visible" _nghost-sc230="" style="padding-top:0px;"><div _ngcontent-sc230="" class="guide-page-box"><article _ngcontent-sc230="" class="guide-page-content"><h1 _ngcontent-sc230="" tabindex="0" class="title">Sending SMS</h1><div _ngcontent-sc230="" class="sub-section"><div _ngcontent-sc230="" class="info"><span _ngcontent-sc230="" class="last-updated"><span _ngcontent-sc230="" tabindex="0">Last updated</span>: <span _ngcontent-sc230="" tabindex="0">2024-08-15</span></span><dpw-developer-guide-page-contributors _ngcontent-sc230="" class="guide-contributors" _nghost-sc228=""><span _ngcontent-sc228=""><span _ngcontent-sc228="" tabindex="0">Contributors</span><span _ngcontent-sc228="" class="contributor-list"><a _ngcontent-sc228="" target="_blank" tabindex="0" class="item" href="https://github.com/byrnereese" title="Byrne Reese" rel="noopener noreferrer"><img _ngcontent-sc228="" aria-hidden="true" src="https://avatars.githubusercontent.com/u/28429?v=4&size=32" alt="Byrne Reese"></a><a _ngcontent-sc228="" target="_blank" tabindex="0" class="item" href="https://github.com/PacoVu" title="Paco Vu" rel="noopener noreferrer"><img _ngcontent-sc228="" aria-hidden="true" src="https://avatars.githubusercontent.com/u/13070584?v=4&size=32" alt="Paco Vu"></a></span></span></dpw-developer-guide-page-contributors></div><a _ngcontent-sc230="" target="_blank" class="edit-on-github-link" href="https://github.com/ringcentral/ringcentral-api-docs/tree/master/docs/getting-started/sms.md" rel="noopener noreferrer">Edit this page</a></div><hr _ngcontent-sc230=""><section _ngcontent-sc230="" class="content"> <h2 id="sending-test-sms-from-a-developer-account" class="heading-sending-test-sms-from-a-developer-account" tabindex="0">Sending test SMS from a Developer account</h2> <p tabindex="0">Developer accounts can be used to send SMS messages. These messages will be augmented with a text watermark indicating that it was sent via a test environment. Developers still need to register with TCR in order to send messages from a Developer account, even if they have completed the TCR process from their primary account. </p> <h2 id="preparing-your-account-to-send-sms" class="heading-preparing-your-account-to-send-sms" tabindex="0">Preparing your account to send SMS</h2> <p tabindex="0">In order to send SMS messages companies must first go through the process of registering with the necessary authorities in order to remain fully compliant with existing regulations that are designed to combat fraud and maintain a high quality experience across the entire carrier and SMS ecosystem. Luckily, RingCentral will help you and your company with this process. The process is broken down into three steps:</p> <ol> <li tabindex="0"><strong>Register your brand</strong>. This first step helps to establish your company's identity and lets carriers know who is responsible for the sending of SMS within your company, both legally and operationally. Most companies only need to register a single brand.</li> <li tabindex="0"><strong>Register your campaign</strong>. Once your brand has been successfully created, the next step is to register a campaign through which SMS messages will be sent.</li> <li tabindex="0"><strong>Assign phone numbers to a campaign</strong>. The last step is to assign phone numbers to the campaigns for which they are associated. This step will also enable your phone number to be used for SMS in production.</li> </ol> <p tabindex="0"><strong>Completing the entire TCR process can take up to 25 days.</strong> Therefore, we recommend starting the TCR registration process as soon as possible, so that when the time comes to finalize and release your product, everything will already be setup for you.</p> <details class="tip"> <summary>Only Super Admins can register with TCR</summary> <p tabindex="0">Be aware that only users with the Super Admin role have the ability to go through the TCR process. Therefore, some developers may need to reach out to their system administrator to ensure this process is followed properly.</p> </details> <h3 id="what-is-tcr-registration" class="heading-what-is-tcr-registration" tabindex="0">What is TCR registration?</h3> <p tabindex="0">The TCR registration process helps to establish you as a trusted entity within the Business SMS ecosystem, which in-turn helps to improve deliverability rates for the SMS messages your business sends.</p> <iframe src="https://player.vimeo.com/video/786397152?h=ba43d1e7a0&color=ff7a00&title=0&byline=0&portrait=0" width="640" height="360" frameborder="0" allow="autoplay; fullscreen; picture-in-picture" allowfullscreen=""></iframe> <p tabindex="0">Have more questions? Check out our <a href="https://support.ringcentral.com/article-v2/TCR-business-registration-FAQ.html?brand=RingCentral&product=MVP&language=en_US" target="_blank" rel="noopener noreferrer">TCR FAQ</a> to find answers to common questions.</p> <h4 id="is-tcr-registration-required-for-my-business-even-if-i-am-not-sending-marketing-messages">Is TCR registration required for my business, even if I am not sending marketing messages?</h4> <p tabindex="0">If you are sending SMS in any business-related capacity, even if you are directly responding to customer inquiries, you are still required to go through the TCR registration process, and you are obligated under existing laws to observe all regulations regarding sending SMS as a business.</p> <h3 id="registering-with-tcr-the-campaign-registry" class="heading-registering-with-tcr-the-campaign-registry" tabindex="0">Registering with TCR ("The Campaign Registry")</h3> <h4 id="local-phone-numbers">Local phone numbers</h4> <p tabindex="0">If your business uses local phone numbers (non-toll free) we have provided clear instructions on how setup your business to send SMS via the TCR registration process:</p> <p tabindex="0">Read <a href="https://support.ringcentral.com/article-v2/Setting-up-TCR-registration-assigning-numbers-to-SMS-campaigns.html?brand=RingCentral&product=MVP&language=en_US" target="_blank" rel="noopener noreferrer">Setting up TCR registration and assigning numbers to your SMS campaigns 禄</a></p> <h4 id="toll-free-numbers">Toll-free numbers</h4> <p tabindex="0">If your business needs the ability to send SMS from a toll-free number, the process is a litte different in that it requires help from RingCentral support to complete. You will need to do the following two steps:</p> <ol> <li tabindex="0"><a href="https://support.ringcentral.com/article-v2/10649-admin-add-direct-number-user-toll-free.html?brand=RC_US&product=RingCentral_MVP&language=en_US" target="_blank" rel="noopener noreferrer">Add a toll-free number to a user</a> via the Admin Console.</li> <li tabindex="0"><a href="https://support.ringcentral.com/article-v2/Verifying-your-toll-free-number-for-SMS.html?brand=RingCentral&product=MVP&language=en_US" target="_blank" rel="noopener noreferrer">Enable SMS for the toll-free number</a> and then get it verified via support.</li> </ol> <h4 id="short-codes">Short-codes</h4> <p tabindex="0">RingCentral does not currently support sending SMS messages via an SMS short-code.</p> <h3 id="dont-forget-register-your-campaigns-too" class="heading-dont-forget-register-your-campaigns-too" tabindex="0">Don't forget: register your campaigns too!</h3> <p tabindex="0">Many customers register their brand via our Admin Console, but then forget to register their campaign and assigning phone numbers to that campaign. Remember, there are three steps to the registration process that you must successfully complete before being allowed to send SMS messages within our production environment:</p> <ol> <li tabindex="0">Register your brand</li> <li tabindex="0">Register your campaigns</li> <li tabindex="0">Assign phone numbers</li> </ol> <h2 id="final-step-promote-your-app-in-the-ringcentral-app-gallery" class="heading-final-step-promote-your-app-in-the-ringcentral-app-gallery" tabindex="0">Final step: promote your app in the RingCentral App Gallery</h2> <p tabindex="0">For those developers and partners who are building an application that is intended to be used by RingCentral customers, you have one more step: to add your application to the RingCentral App Gallery so that it can be promoted to the RingCentral customer base.</p> <p tabindex="0"><a class="btn btn-lg btn-primary" href="/guide/getting-started/promote-app">Promote your application in the App Gallery</a></p> </section></article><div _ngcontent-sc230="" class="guide-page-side"><div _ngcontent-sc230="" class="rating-and-toc" style="height:calc(100% - 179px - 0px);"><dpw-developer-guide-page-toc _ngcontent-sc230="" _nghost-sc227=""><div _ngcontent-sc227="" class="guide-toc-container"><div _ngcontent-sc227="" tabindex="0" aria-label="Table of contents" role="heading" aria-level="2" class="guide-toc-heading">Contents</div><nav _ngcontent-sc227=""><ul _ngcontent-sc227=""><li _ngcontent-sc227="" class="guide-toc-item heading-2"><a _ngcontent-sc227="" routerlink="./" class="toc-link" href="/guide/getting-started/sms#sending-test-sms-from-a-developer-account"> Sending test SMS from a Developer account </a></li><li _ngcontent-sc227="" class="guide-toc-item heading-2"><a _ngcontent-sc227="" routerlink="./" class="toc-link" href="/guide/getting-started/sms#preparing-your-account-to-send-sms"> Preparing your account to send SMS </a></li><li _ngcontent-sc227="" class="guide-toc-item heading-3"><a _ngcontent-sc227="" routerlink="./" class="toc-link" href="/guide/getting-started/sms#what-is-tcr-registration"> What is TCR registration? </a></li><li _ngcontent-sc227="" class="guide-toc-item heading-3"><a _ngcontent-sc227="" routerlink="./" class="toc-link" href="/guide/getting-started/sms#registering-with-tcr-the-campaign-registry"> Registering with TCR ("The Campaign Registry") </a></li><li _ngcontent-sc227="" class="guide-toc-item toc-item-is-last-in-group heading-3"><a _ngcontent-sc227="" routerlink="./" class="toc-link" href="/guide/getting-started/sms#dont-forget-register-your-campaigns-too"> Don't forget: register your campaigns too! </a></li><li _ngcontent-sc227="" class="guide-toc-item heading-2"><a _ngcontent-sc227="" routerlink="./" class="toc-link" href="/guide/getting-started/sms#final-step-promote-your-app-in-the-ringcentral-app-gallery"> Final step: promote your app in the RingCentral App Gallery </a></li></ul></nav></div></dpw-developer-guide-page-toc><dpw-guide-feedback _ngcontent-sc230="" _nghost-sc236=""><div _ngcontent-sc236="" class="guide-page-feedback"><div _ngcontent-sc236="" class="guide-page-feedback-rating"><p _ngcontent-sc236="" class="rating-label" tabindex="0">Rate this page:</p><dpw-star-rating _ngcontent-sc236="" _nghost-sc235=""><dpw-base-rating _ngcontent-sc235="" _nghost-sc234=""><span _ngcontent-sc234="" data-test-automation-id="ratingItemContainer" dptooltip="" tooltipposition="top" tooltipwidth="100" tooltipstaytime="0" tooltiptheme="dark" tabindex="0" role="button" class="rating-item-container interactive" aria-label="Poor"><span _ngcontent-sc235="" class="rating-item rating-item-medium"></span></span><span _ngcontent-sc234="" data-test-automation-id="ratingItemContainer" dptooltip="" tooltipposition="top" tooltipwidth="100" tooltipstaytime="0" tooltiptheme="dark" tabindex="0" role="button" class="rating-item-container interactive" aria-label="Not helpful"><span _ngcontent-sc235="" class="rating-item rating-item-medium"></span></span><span _ngcontent-sc234="" data-test-automation-id="ratingItemContainer" dptooltip="" tooltipposition="top" tooltipwidth="100" tooltipstaytime="0" tooltiptheme="dark" tabindex="0" role="button" class="rating-item-container interactive" aria-label="Helpful"><span _ngcontent-sc235="" class="rating-item rating-item-medium"></span></span><span _ngcontent-sc234="" data-test-automation-id="ratingItemContainer" dptooltip="" tooltipposition="top" tooltipwidth="100" tooltipstaytime="0" tooltiptheme="dark" tabindex="0" role="button" class="rating-item-container interactive" aria-label="Very helpful"><span _ngcontent-sc235="" class="rating-item rating-item-medium"></span></span><span _ngcontent-sc234="" data-test-automation-id="ratingItemContainer" dptooltip="" tooltipposition="top" tooltipwidth="100" tooltipstaytime="0" tooltiptheme="dark" tabindex="0" role="button" class="rating-item-container interactive" aria-label="Perfect"><span _ngcontent-sc235="" class="rating-item rating-item-medium"></span></span></dpw-base-rating></dpw-star-rating></div></div></dpw-guide-feedback></div></div></div><div _ngcontent-sc230="" class="guide-page-box guide-page-simple-footer"><div _ngcontent-sc230="" class="guide-page-content"><dpw-simple-footer _ngcontent-sc230="" _nghost-sc237=""><div _ngcontent-sc237="" class="simple-footer"><div _ngcontent-sc237="" class="simple-footer-links"><ul _ngcontent-sc237="" class="footer-text-links"><li _ngcontent-sc237="" tabindex="-1"><a _ngcontent-sc237="" target="_blank" rel="noopener noreferrer" href="https://www.ringcentral.com/legal.html"><span _ngcontent-sc237="">Legal</span></a></li><li _ngcontent-sc237="" tabindex="-1"><a _ngcontent-sc237="" target="_blank" rel="noopener noreferrer" href="https://www.ringcentral.com/legal/privacy-notice.html"><span _ngcontent-sc237="">Privacy</span></a></li><li _ngcontent-sc237="" tabindex="-1"><a _ngcontent-sc237="" target="_blank" rel="noopener noreferrer" href="https://www.ringcentral.com/legal/cookie-notice.html"><span _ngcontent-sc237="">Cookie Notice</span></a></li><li _ngcontent-sc237="" tabindex="-1"><a _ngcontent-sc237="" target="_blank" rel="noopener noreferrer" href="/go-to-community.html"><span _ngcontent-sc237="">Community</span></a></li><li _ngcontent-sc237="" tabindex="-1"><a _ngcontent-sc237="" target="_blank" rel="noopener noreferrer" href="https://medium.com/ringcentral-developers"><span _ngcontent-sc237="">Blog</span></a></li><li _ngcontent-sc237="" tabindex="-1"><a _ngcontent-sc237="" target="_blank" rel="noopener noreferrer" href=""><span _ngcontent-sc237="">Cookie Preferences</span></a></li><li _ngcontent-sc237="" tabindex="-1"><a _ngcontent-sc237="" target="_blank" rel="noopener noreferrer" href=""><span _ngcontent-sc237="">Do not sell or share my personal data</span></a></li></ul></div><div _ngcontent-sc237="" tabindex="0" class="simple-footer-copyright"> 漏 2024 RingCentral, Inc. 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icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;The Admin API is a collection of system resource calls in the NICE CXone. 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One example: creation of a mobile app that allows a customer (patron) to ask for a call back. 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With this API you can create dashboards or control panels to provide custom information to user agents or management.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;1SVsBuiTaUsBx14rkWJfmx&q;,&q;ctaInternalName&q;:&q;NICE - Real Time Data APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/RealTimeDataAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;1SVsBuiTaUsBx14rkWJfmx&q;,&q;ctaInternalName&q;:&q;NICE - Real Time Data APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/RealTimeDataAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;HOaprrg24xYIF1u3VCPrr&q;,&q;internalName&q;:&q;NICE - Reporting APIs&q;,&q;productName&q;:&q;Reporting&q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/ReportingAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:true,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;Use this API to build custom reports based on the platform&s;s historical data. You can display raw data or condense it into analytical formats.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;xrXKYH3XquoyvNfNMcWdj&q;,&q;ctaInternalName&q;:&q;NICE - Reporting APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/ReportingAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;xrXKYH3XquoyvNfNMcWdj&q;,&q;ctaInternalName&q;:&q;NICE - Reporting APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/ReportingAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;5d91uuIf1xUrp3pQqiEEdj&q;,&q;internalName&q;:&q;NICE - UserHub APIs&q;,&q;productName&q;:&q;UserHub&q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/UserHubAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:true,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;The purpose of this API is to guide development with creating and using Access Keys for non-browser use.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;66exur4LhnJ8eU8cnUVqYv&q;,&q;ctaInternalName&q;:&q;NICE - 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Event&q;,&q;level&q;:4,&q;link&q;:&q;notifications/event-filters/extension-presence-line&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Call Queue Member Presence Event&q;,&q;level&q;:4,&q;link&q;:&q;notifications/event-filters/call-queue-member-presence&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Extension DND Status Event&q;,&q;level&q;:4,&q;link&q;:&q;notifications/event-filters/extension-dnd-status&q;}]},{&q;type&q;:&q;node&q;,&q;title&q;:&q;Telephony events&q;,&q;level&q;:3,&q;items&q;:[{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Account Telephony Sessions Event&q;,&q;level&q;:4,&q;link&q;:&q;notifications/event-filters/account-telephony-sessions&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Extension Telephony Sessions Event&q;,&q;level&q;:4,&q;link&q;:&q;notifications/event-filters/extension-telephony-sessions&q;}]},{&q;type&q;:&q;node&q;,&q;title&q;:&q;Message Store events&q;,&q;level&q;:3,&q;items&q;:[{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Fax Message Event&q;,&q;level&q;:4,&q;link&q;:&q;notifications/event-filters/fax-message&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Instant Message Event&q;,&q;level&q;:4,&q;link&q;:&q;notifications/event-filters/instant-message&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Voicemail Message Event&q;,&q;level&q;:4,&q;link&q;:&q;notifications/event-filters/voicemail-message&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Message Event&q;,&q;level&q;:4,&q;link&q;:&q;notifications/event-filters/message&q;}]},{&q;type&q;:&q;node&q;,&q;title&q;:&q;High Volume SMS events&q;,&q;level&q;:3,&q;items&q;:[{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Message Batch Event&q;,&q;level&q;:4,&q;link&q;:&q;notifications/event-filters/message-batch&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Specific Message Batch Event&q;,&q;level&q;:4,&q;link&q;:&q;notifications/event-filters/specific-message-batch&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Batch Messages Event&q;,&q;level&q;:4,&q;link&q;:&q;notifications/event-filters/batch-messages&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Batch Message Opt-Out Event&q;,&q;level&q;:4,&q;link&q;:&q;notifications/event-filters/batch-message-optout&q;}]},{&q;type&q;:&q;node&q;,&q;title&q;:&q;Team Messaging events&q;,&q;level&q;:3,&q;items&q;:[{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Post Message Event&q;,&q;level&q;:4,&q;link&q;:&q;notifications/event-filters/post&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Chats Event&q;,&q;level&q;:4,&q;link&q;:&q;notifications/event-filters/chat&q;}]},{&q;type&q;:&q;node&q;,&q;title&q;:&q;RingSense&q;,&q;level&q;:3,&q;items&q;:[{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Insights events&q;,&q;level&q;:4,&q;link&q;:&q;notifications/event-filters/ringsense-event-filter&q;}]}]},{&q;type&q;:&q;node&q;,&q;title&q;:&q;Webhooks&q;,&q;level&q;:2,&q;items&q;:[{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Getting Started&q;,&q;level&q;:3,&q;link&q;:&q;notifications/webhooks/quick-start&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Subscribing to webhooks&q;,&q;level&q;:3,&q;link&q;:&q;notifications/webhooks/creating-webhooks&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Receiving webhooks&q;,&q;level&q;:3,&q;link&q;:&q;notifications/webhooks/receiving&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Configuring TLS/SSL&q;,&q;level&q;:3,&q;link&q;:&q;notifications/webhooks/configuring-tls-ssl&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Troubleshooting&q;,&q;level&q;:3,&q;link&q;:&q;notifications/webhooks/troubleshooting&q;}]},{&q;type&q;:&q;node&q;,&q;title&q;:&q;WebSockets&q;,&q;level&q;:2,&q;items&q;:[{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Getting Started&q;,&q;level&q;:3,&q;link&q;:&q;notifications/websockets/quick-start&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Subscribing via Web Sockets&q;,&q;level&q;:3,&q;link&q;:&q;notifications/websockets/subscribing&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Receiving events&q;,&q;level&q;:3,&q;link&q;:&q;notifications/websockets/receiving&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Session recovery&q;,&q;level&q;:3,&q;link&q;:&q;notifications/websockets/session-recovery&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Heart beats and keep-alives&q;,&q;level&q;:3,&q;link&q;:&q;notifications/websockets/heart-beats&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Migration guide&q;,&q;level&q;:3,&q;link&q;:&q;notifications/websockets/migration&q;}]},{&q;type&q;:&q;node&q;,&q;title&q;:&q;PubNub push notifications&q;,&q;level&q;:2,&q;items&q;:[{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Getting Started&q;,&q;level&q;:3,&q;link&q;:&q;notifications/push-notifications/quick-start&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Using PubNub&q;,&q;level&q;:3,&q;link&q;:&q;notifications/push-notifications/pubnub&q;}]},{&q;type&q;:&q;node&q;,&q;title&q;:&q;Sample applications&q;,&q;level&q;:2,&q;items&q;:[{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Create SMS Push Notification&q;,&q;level&q;:3,&q;file&q;:&q;https://ringcentral-tutorials.github.io/sms-api-nodejs-quickstart/&q;,&q;external&q;:true,&q;link&q;:&q;https://ringcentral-tutorials.github.io/sms-api-nodejs-quickstart/&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;A2P SMS Messaging&q;,&q;level&q;:3,&q;file&q;:&q;https://ringcentral-tutorials.github.io/a2p-sms-messaging-nodejs-demo/&q;,&q;external&q;:true,&q;link&q;:&q;https://ringcentral-tutorials.github.io/a2p-sms-messaging-nodejs-demo/&q;}]}],&q;title&q;:&q;Events and notifications&q;,&q;level&q;:1,&q;link&q;:&q;notifications&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;Downloads and SDKs&q;,&q;items&q;:[],&q;level&q;:1,&q;icon&q;:&q;sdks&q;,&q;file&q;:&q;sdks/&q;,&q;link&q;:&q;sdks&q;},{&q;type&q;:&q;leaf&q;,&q;title&q;:&q;RingCentral Labs&q;,&q;items&q;:[],&q;level&q;:1,&q;icon&q;:&q;ringcentral-labs&q;,&q;file&q;:&q;https://www.ringcentral.com/apps/p/ringcentral-labs&q;,&q;external&q;:true,&q;link&q;:&q;https://www.ringcentral.com/apps/p/ringcentral-labs&q;}]}],&q;page&q;:{&q;lastUpdated&q;:&q;2024-08-15&q;,&q;contributors&q;:[{&q;name&q;:&q;Byrne Reese&q;,&q;link&q;:&q;https://github.com/byrnereese&q;,&q;image&q;:&q;https://avatars.githubusercontent.com/u/28429?v=4&a;size=32&q;},{&q;name&q;:&q;Paco Vu&q;,&q;link&q;:&q;https://github.com/PacoVu&q;,&q;image&q;:&q;https://avatars.githubusercontent.com/u/13070584?v=4&a;size=32&q;}],&q;editOnGitHub&q;:&q;https://github.com/ringcentral/ringcentral-api-docs/tree/master/docs/getting-started/sms.md&q;,&q;docTitle&q;:&q;Sending SMS - Developing with RingCentral&q;,&q;title&q;:&q;Sending SMS&q;,&q;breadcrumb&q;:[&q;Primary&q;,&q;Getting Started&q;,&q;Sending SMS&q;],&q;isRatingEnabled&q;:true,&q;toc&q;:[{&q;title&q;:&q;Sending SMS&q;,&q;link&q;:&q;sending-sms&q;,&q;level&q;:&q;1&q;,&q;items&q;:[{&q;title&q;:&q;Sending test SMS from a Developer account&q;,&q;link&q;:&q;sending-test-sms-from-a-developer-account&q;,&q;level&q;:&q;2&q;,&q;type&q;:&q;leaf&q;,&q;active&q;:false},{&q;title&q;:&q;Preparing your account to send SMS&q;,&q;link&q;:&q;preparing-your-account-to-send-sms&q;,&q;level&q;:&q;2&q;,&q;items&q;:[{&q;title&q;:&q;What is TCR registration?&q;,&q;link&q;:&q;what-is-tcr-registration&q;,&q;level&q;:&q;3&q;,&q;type&q;:&q;leaf&q;,&q;isLastInGroup&q;:false,&q;active&q;:false},{&q;title&q;:&q;Registering with TCR (\&q;The Campaign Registry\&q;)&q;,&q;link&q;:&q;registering-with-tcr-the-campaign-registry&q;,&q;level&q;:&q;3&q;,&q;type&q;:&q;leaf&q;,&q;isLastInGroup&q;:false,&q;active&q;:false},{&q;title&q;:&q;Don&s;t forget: register your campaigns too!&q;,&q;link&q;:&q;dont-forget-register-your-campaigns-too&q;,&q;level&q;:&q;3&q;,&q;type&q;:&q;leaf&q;,&q;isLastInGroup&q;:true,&q;active&q;:false}],&q;type&q;:&q;node&q;,&q;active&q;:false},{&q;title&q;:&q;Final step: promote your app in the RingCentral App Gallery&q;,&q;link&q;:&q;final-step-promote-your-app-in-the-ringcentral-app-gallery&q;,&q;level&q;:&q;2&q;,&q;type&q;:&q;leaf&q;,&q;active&q;:false}],&q;type&q;:&q;node&q;}],&q;meta&q;:[],&q;content&q;:&q;\n\n\n\n\n\n\n&l;h2 id=\&q;sending-test-sms-from-a-developer-account\&q; class=\&q;heading-sending-test-sms-from-a-developer-account\&q;&g;Sending test SMS from a Developer account&l;/h2&g;\n&l;p&g;Developer accounts can be used to send SMS messages. These messages will be augmented with a text watermark indicating that it was sent via a test environment. Developers still need to register with TCR in order to send messages from a Developer account, even if they have completed the TCR process from their primary account. &l;/p&g;\n&l;h2 id=\&q;preparing-your-account-to-send-sms\&q; class=\&q;heading-preparing-your-account-to-send-sms\&q;&g;Preparing your account to send SMS&l;/h2&g;\n&l;p&g;In order to send SMS messages companies must first go through the process of registering with the necessary authorities in order to remain fully compliant with existing regulations that are designed to combat fraud and maintain a high quality experience across the entire carrier and SMS ecosystem. Luckily, RingCentral will help you and your company with this process. The process is broken down into three steps:&l;/p&g;\n&l;ol&g;\n&l;li&g;&l;strong&g;Register your brand&l;/strong&g;. This first step helps to establish your company&a;apos;s identity and lets carriers know who is responsible for the sending of SMS within your company, both legally and operationally. Most companies only need to register a single brand.&l;/li&g;\n&l;li&g;&l;strong&g;Register your campaign&l;/strong&g;. Once your brand has been successfully created, the next step is to register a campaign through which SMS messages will be sent.&l;/li&g;\n&l;li&g;&l;strong&g;Assign phone numbers to a campaign&l;/strong&g;. The last step is to assign phone numbers to the campaigns for which they are associated. This step will also enable your phone number to be used for SMS in production.&l;/li&g;\n&l;/ol&g;\n&l;p&g;&l;strong&g;Completing the entire TCR process can take up to 25 days.&l;/strong&g; Therefore, we recommend starting the TCR registration process as soon as possible, so that when the time comes to finalize and release your product, everything will already be setup for you.&l;/p&g;\n&l;details class=\&q;tip\&q;&g;\n&l;summary&g;Only Super Admins can register with TCR&l;/summary&g;\n&l;p&g;Be aware that only users with the Super Admin role have the ability to go through the TCR process. Therefore, some developers may need to reach out to their system administrator to ensure this process is followed properly.&l;/p&g;\n&l;/details&g;\n&l;h3 id=\&q;what-is-tcr-registration\&q; class=\&q;heading-what-is-tcr-registration\&q;&g;What is TCR registration?&l;/h3&g;\n&l;p&g;The TCR registration process helps to establish you as a trusted entity within the Business SMS ecosystem, which in-turn helps to improve deliverability rates for the SMS messages your business sends.&l;/p&g;\n&l;iframe src=\&q;https://player.vimeo.com/video/786397152?h=ba43d1e7a0&a;amp;color=ff7a00&a;amp;title=0&a;amp;byline=0&a;amp;portrait=0\&q; width=\&q;640\&q; height=\&q;360\&q; frameborder=\&q;0\&q; allow=\&q;autoplay; fullscreen; picture-in-picture\&q; allowfullscreen&g;&l;/iframe&g;\n\n&l;p&g;Have more questions? Check out our &l;a href=\&q;https://support.ringcentral.com/article-v2/TCR-business-registration-FAQ.html?brand=RingCentral&a;amp;product=MVP&a;amp;language=en_US\&q; target=\&q;_blank\&q;&g;TCR FAQ&l;/a&g; to find answers to common questions.&l;/p&g;\n&l;h4 id=\&q;is-tcr-registration-required-for-my-business-even-if-i-am-not-sending-marketing-messages\&q;&g;Is TCR registration required for my business, even if I am not sending marketing messages?&l;/h4&g;\n&l;p&g;If you are sending SMS in any business-related capacity, even if you are directly responding to customer inquiries, you are still required to go through the TCR registration process, and you are obligated under existing laws to observe all regulations regarding sending SMS as a business.&l;/p&g;\n&l;h3 id=\&q;registering-with-tcr-the-campaign-registry\&q; class=\&q;heading-registering-with-tcr-the-campaign-registry\&q;&g;Registering with TCR (&a;quot;The Campaign Registry&a;quot;)&l;/h3&g;\n&l;h4 id=\&q;local-phone-numbers\&q;&g;Local phone numbers&l;/h4&g;\n&l;p&g;If your business uses local phone numbers (non-toll free) we have provided clear instructions on how setup your business to send SMS via the TCR registration process:&l;/p&g;\n&l;p&g;Read &l;a href=\&q;https://support.ringcentral.com/article-v2/Setting-up-TCR-registration-assigning-numbers-to-SMS-campaigns.html?brand=RingCentral&a;amp;product=MVP&a;amp;language=en_US\&q; target=\&q;_blank\&q;&g;Setting up TCR registration and assigning numbers to your SMS campaigns &a;#xBB;&l;/a&g;&l;/p&g;\n&l;h4 id=\&q;toll-free-numbers\&q;&g;Toll-free numbers&l;/h4&g;\n&l;p&g;If your business needs the ability to send SMS from a toll-free number, the process is a litte different in that it requires help from RingCentral support to complete. You will need to do the following two steps:&l;/p&g;\n&l;ol&g;\n&l;li&g;&l;a href=\&q;https://support.ringcentral.com/article-v2/10649-admin-add-direct-number-user-toll-free.html?brand=RC_US&a;amp;product=RingCentral_MVP&a;amp;language=en_US\&q; target=\&q;_blank\&q;&g;Add a toll-free number to a user&l;/a&g; via the Admin Console.&l;/li&g;\n&l;li&g;&l;a href=\&q;https://support.ringcentral.com/article-v2/Verifying-your-toll-free-number-for-SMS.html?brand=RingCentral&a;amp;product=MVP&a;amp;language=en_US\&q; target=\&q;_blank\&q;&g;Enable SMS for the toll-free number&l;/a&g; and then get it verified via support.&l;/li&g;\n&l;/ol&g;\n&l;h4 id=\&q;short-codes\&q;&g;Short-codes&l;/h4&g;\n&l;p&g;RingCentral does not currently support sending SMS messages via an SMS short-code.&l;/p&g;\n&l;h3 id=\&q;dont-forget-register-your-campaigns-too\&q; class=\&q;heading-dont-forget-register-your-campaigns-too\&q;&g;Don&a;apos;t forget: register your campaigns too!&l;/h3&g;\n&l;p&g;Many customers register their brand via our Admin Console, but then forget to register their campaign and assigning phone numbers to that campaign. Remember, there are three steps to the registration process that you must successfully complete before being allowed to send SMS messages within our production environment:&l;/p&g;\n&l;ol&g;\n&l;li&g;Register your brand&l;/li&g;\n&l;li&g;Register your campaigns&l;/li&g;\n&l;li&g;Assign phone numbers&l;/li&g;\n&l;/ol&g;\n&l;h2 id=\&q;final-step-promote-your-app-in-the-ringcentral-app-gallery\&q; class=\&q;heading-final-step-promote-your-app-in-the-ringcentral-app-gallery\&q;&g;Final step: promote your app in the RingCentral App Gallery&l;/h2&g;\n&l;p&g;For those developers and partners who are building an application that is intended to be used by RingCentral customers, you have one more step: to add your application to the RingCentral App Gallery so that it can be promoted to the RingCentral customer base.&l;/p&g;\n&l;p&g;&l;a class=\&q;btn btn-lg btn-primary\&q; href=\&q;/guide/getting-started/promote-app\&q;&g;Promote your application in the App Gallery&l;/a&g;&l;/p&g;\n\n\n&q;}}}</script></body></html>