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_ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-reference/voice" title="API Reference" target="">API Reference</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="SMS">SMS</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/sms-api" title="Overview" target="">Overview</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/guide/messaging" title="Developer Guide" target="">Developer Guide</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-reference/sms-and-fax" title="API Reference" target="">API Reference</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Social Messaging">Social Messaging</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/social-messaging-api" title="Overview" target="">Overview</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/guide/social-messaging" title="Developer Guide" target="">Developer Guide</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-reference/Contents/socMsgListContents" title="API Reference" target="">API Reference</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Video">Video</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/video-api" title="Overview" target="">Overview</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/guide/video" title="Developer Guide" target="">Developer Guide</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-reference/video" title="API Reference" target="">API Reference</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Fax">Fax</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/fax-api" title="Overview" target="">Overview</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/guide/messaging" title="Developer Guide" target="">Developer Guide</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-reference/sms-and-fax" title="API Reference" target="">API Reference</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Data">Data</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/data-api" title="Overview" target="">Overview</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/guide/voice/call-log/reading-call-log" title="Developer Guide" target="">Developer Guide</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-reference/Call-Log/readUserCallLog" title="API Reference" target="">API Reference</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Audio & Video AI">Audio & Video AI</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/ai-api" title="Overview" target="">Overview</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/guide/ai" title="Developer Guide" target="">Developer Guide</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-reference/artificial-intelligence" title="API Reference" target="">API Reference</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="More">More</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-products" title="See all APIs" target="">See all APIs</a></div></div></dpw-secondary-nav-group></div></dpw-secondary-nav-section><dpw-secondary-nav-section _ngcontent-sc249="" class="section" _nghost-sc248=""><div _ngcontent-sc248="" class="heading">Resources</div><div _ngcontent-sc248="" class="content"><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Docs">Docs</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/guide" title="API Guide" target="">API Guide</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-reference" title="API Reference" target="">API Reference</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/guide/basics/changelog" title="API Changelog" target="">API Changelog</a></div><div _ngcontent-sc247="" class="group-item cta-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-and-docs.html" title="View more" target="">View more</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Widgets">Widgets</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/embeddable-voice" title="Embeddable" target="">Embeddable</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://github.com/ringcentral/ringcentral-embeddable-extension-factory" title="Chrome" target="_blank">Chrome</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://github.com/ringcentral/ringcentral-embeddable-for-google-firefox-addon" title="Firefox" target="_blank">Firefox</a></div><div _ngcontent-sc247="" class="group-item cta-item"><a _ngcontent-sc247="" rel="nofollow" href="/embeddable-voice" title="View more" target="">View more</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="SDKs">SDKs</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://github.com/ringcentral/ringcentral-js" title="JavaScript" target="_blank">JavaScript</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://github.com/ringcentral/ringcentral-java" title="Java" target="_blank">Java</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://github.com/ringcentral/RingCentral.Net" title=".NET" target="_blank">.NET</a></div><div _ngcontent-sc247="" class="group-item cta-item"><a _ngcontent-sc247="" rel="nofollow" href="/guide/sdks" title="View more" target="">View more</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Resource Center">Resource Center</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://www.ringcentral.com/whyringcentral/casestudies.html?product=16" title="Case studies" target="_blank">Case studies</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/resources#whitepapers" title="Whitepapers" target="">Whitepapers</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/resources#videos" title="Videos" target="">Videos</a></div><div _ngcontent-sc247="" class="group-item cta-item"><a _ngcontent-sc247="" rel="nofollow" href="/resources" title="View more" target="">View more</a></div></div></dpw-secondary-nav-group></div></dpw-secondary-nav-section></div></dpw-secondary-nav></li><li _ngcontent-sc250="" class="item item-solutions"><a _ngcontent-sc250="" rel="nofollow" tabindex="0" class="link" href="/solutions"> Solutions <mat-icon _ngcontent-sc250="" role="img" class="mat-icon notranslate arrow-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font"> expand_more </mat-icon></a><dpw-secondary-nav _ngcontent-sc250="" _nghost-sc249="" class=""><div _ngcontent-sc249="" class="menu-container"><dpw-secondary-nav-section _ngcontent-sc249="" class="section" _nghost-sc248=""><div _ngcontent-sc248="" class="content"><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="By Industry">By Industry</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/solutions/healthcare" title="Healthcare" target="">Healthcare</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/solutions/financial-services" title="Finance" target="">Finance</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/solutions/retail" title="Retail" target="">Retail</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/solutions/education" title="Education" target="">Education</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/solutions/legal" title="Legal" target="">Legal</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/solutions/real-estate" title="Real Estate" target="">Real Estate</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/solutions/high-tech" title="High Tech" target="">High Tech</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="By Use Case">By Use Case</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/overview/crm-integration" title="CRM integration" target="">CRM integration</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/overview/sms-fax" title="Send SMS and Fax" target="">Send SMS and Fax</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/overview/click-to-dial" title="Click to Dial" target="">Click to Dial</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/overview/call-reporting" title="Call Reporting" target="">Call Reporting</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/overview/webrtc-voice" title="WebRTC Voice" target="">WebRTC Voice</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/overview/data-sync" title="Data Sync" target="">Data Sync</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/overview/team-messaging" title="Team Messaging" target="">Team Messaging</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="By Style">By Style</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://www.ringcentral.com/apps" title="No code: prebuilt apps" target="_blank">No code: prebuilt apps</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/automator" title="No code: Workflow Builder" target="">No code: Workflow Builder</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/embeddable-voice" title="Low code: Embeddable" target="">Low code: Embeddable</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/ipaas" title="Low code: iPaaS" target="">Low code: iPaaS</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/labs" title="Low code: Labs" target="">Low code: Labs</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/add-ins" title="Pro code: Add-ins" target="">Pro code: Add-ins</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-products" title="Pro code: APIs & SDKs" target="">Pro code: APIs & SDKs</a></div></div></dpw-secondary-nav-group></div></dpw-secondary-nav-section></div></dpw-secondary-nav></li><li _ngcontent-sc250="" class="item item-pricing"><a _ngcontent-sc250="" rel="nofollow" tabindex="0" class="link" href="/pricing"> Pricing </a></li><li _ngcontent-sc250="" class="item item-partners"><a _ngcontent-sc250="" rel="nofollow" tabindex="0" class="link" href="https://www.ringcentral.com/partner/isv.html" target="_blank"> Partners <mat-icon _ngcontent-sc250="" role="img" class="mat-icon notranslate arrow-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font"> expand_more </mat-icon></a><dpw-secondary-nav _ngcontent-sc250="" _nghost-sc249="" class=""><div _ngcontent-sc249="" class="menu-container"><dpw-secondary-nav-section _ngcontent-sc249="" class="section" _nghost-sc248=""><div _ngcontent-sc248="" class="content"><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="ISV Partner Program">ISV Partner Program</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://www.ringcentral.com/partner/isv.html" title="Program overview" target="_blank">Program overview</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/isv/request-access" title="Request access" target="">Request access</a></div><div 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data-mat-icon-type="font"> expand_more </mat-icon></a><dpw-secondary-nav _ngcontent-sc250="" _nghost-sc249="" class=""><div _ngcontent-sc249="" class="menu-container"><dpw-secondary-nav-section _ngcontent-sc249="" class="section" _nghost-sc248=""><div _ngcontent-sc248="" class="content"><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Learn">Learn</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://medium.com/ringcentral-developers" title="Blog" target="_blank">Blog</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/community/developer-events" title="Events" target="">Events</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/community/meetups" title="Meetups" target="">Meetups</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Engage">Engage</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/gamechangers" title="Game Changers" target="">Game Changers</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/community/early-access" title="Early Access Program" target="">Early Access Program</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Discuss">Discuss</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://developers.ringcentral.com/go-to-community.html" title="Developer Forum" target="_blank">Developer Forum</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://stackoverflow.com/questions/tagged/ringcentral" title="StackOverflow" target="_blank">StackOverflow</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Share">Share</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://twitter.com/RingCentralDevs" title="Twitter" target="_blank">Twitter</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://github.com/ringcentral/" title="GitHub" target="_blank">GitHub</a></div></div></dpw-secondary-nav-group></div></dpw-secondary-nav-section></div></dpw-secondary-nav></li><li _ngcontent-sc250="" class="item item-support"><a _ngcontent-sc250="" rel="nofollow" tabindex="0" class="link" href="/support"> Support <mat-icon _ngcontent-sc250="" role="img" class="mat-icon notranslate arrow-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font"> expand_more </mat-icon></a><dpw-secondary-nav _ngcontent-sc250="" _nghost-sc249="" class=""><div _ngcontent-sc249="" class="menu-container"><dpw-secondary-nav-section _ngcontent-sc249="" class="section" _nghost-sc248=""><div _ngcontent-sc248="" class="content"><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Support">Support</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://developers.ringcentral.com/go-to-community.html" title="Developer Forum" target="_blank">Developer Forum</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/support/create-case" title="Create a ticket" target="">Create a ticket</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api/support-cases/check" title="View your tickets" target="">View your tickets</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Professional Services">Professional Services</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/support/services" title="Let us build the perfect app for you" target="">Let us build the perfect app for you</a></div></div></dpw-secondary-nav-group></div></dpw-secondary-nav-section></div></dpw-secondary-nav></li></ul></div></div></dpw-primary-nav><dpw-header-account _ngcontent-sc253="" data-test-automation-id="headerRightButton" class="account" _nghost-sc252=""><div _ngcontent-sc252="" class="header-account"><div _ngcontent-sc252=""><dpw-button _ngcontent-sc252="" href="/sign-up" rel="nofollow" _nghost-sc251=""><a _ngcontent-sc251="" class="btn btn-primary header-sign-in-up-btn" href="/sign-up" rel="nofollow"> Try free </a></dpw-button></div></div></dpw-header-account></div></div></dpw-header><div _ngcontent-sc327="" class="content"><div _ngcontent-sc327=""><dpw-hero _ngcontent-sc327="" _nghost-sc298="" id="7ictYdWqlm52wz01I67tWH"><dpw-hero-vertical _ngcontent-sc298="" _nghost-sc296=""><dpw-hero-layout _ngcontent-sc296="" class="top-content" _nghost-sc285=""><div _ngcontent-sc285="" class="left-wrapper"><div _ngcontent-sc285="" class="content"><div _ngcontent-sc296="" left-content="" class="left-content"><label _ngcontent-sc296="" tabindex="0" class="element-tip">USE CASES</label><h1 _ngcontent-sc296="" tabindex="0" class="vertical-title">CRM integration</h1><p _ngcontent-sc296="" tabindex="0" class="vertical-desc">Tightly integrate business communications within your CRM platform</p><dpw-cta-buttons _ngcontent-sc296="" _nghost-sc288=""><dpw-cta-button _ngcontent-sc288="" _nghost-sc287=""><a _ngcontent-sc287="" mat-button="" dpwanchorclick="" class="mat-focus-indicator cta-btn mat-button mat-button-base button-type _mat-animation-noopable" aria-disabled="false" href="https://developers.ringcentral.com/free-tier-sign-up.html" target="_blank" rel="noreferrer noopener"><span class="mat-button-wrapper"> Sign up </span><span matripple="" class="mat-ripple mat-button-ripple"></span><span class="mat-button-focus-overlay"></span></a></dpw-cta-button><dpw-cta-button _ngcontent-sc288="" _nghost-sc287=""><a _ngcontent-sc287="" mat-button="" dpwanchorclick="" class="mat-focus-indicator cta-btn mat-button mat-button-base link-type _mat-animation-noopable" aria-disabled="false" href="https://www.ringcentral.com/whyringcentral/contactus.html" target="_blank" rel="noreferrer noopener"><span class="mat-button-wrapper"> Request more information <mat-icon _ngcontent-sc287="" role="img" class="mat-icon notranslate link-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font">east</mat-icon></span><span matripple="" class="mat-ripple mat-button-ripple"></span><span class="mat-button-focus-overlay"></span></a></dpw-cta-button></dpw-cta-buttons></div></div></div><div _ngcontent-sc285="" class="right-wrapper"><div _ngcontent-sc285="" class="content-wrapper"><div _ngcontent-sc285="" class="content"><img _ngcontent-sc296="" data-test-automation-id="hero-vertical-image" loading="lazy" tabindex="0" class="hero-image" src="//images.ctfassets.net/up8h5u10ttz3/HckvN7C4F3FndIqQaShRg/99c21ee3d6c44eee6629039509c650f3/healthcare_hero.png" alt="healthcare hero"></div></div></div></dpw-hero-layout><div _ngcontent-sc296="" class="bottom-content"><dpw-hero-logos _ngcontent-sc296="" _nghost-sc291=""><label _ngcontent-sc291="" tabindex="0" class="logo-text"></label><dpw-hero-company-logo _ngcontent-sc291="" _nghost-sc290=""></dpw-hero-company-logo></dpw-hero-logos></div></dpw-hero-vertical></dpw-hero></div><div _ngcontent-sc327=""><dpw-image-row _ngcontent-sc327="" _nghost-sc303="" id="2ze2XcPvmmCoONvN2bmqOt"><div _ngcontent-sc303="" class="wrapper"><div _ngcontent-sc303="" class="image-content"><img _ngcontent-sc303="" data-test-automation-id="image-row-image" loading="lazy" tabindex="0" class="render-image" src="//images.ctfassets.net/up8h5u10ttz3/zBOfy0QcBuJyvn9wfURuo/268abcce1d250c5f116aac5f129ca530/make_calls.png" alt="make calls"></div><div _ngcontent-sc303="" class="text-content"><h2 _ngcontent-sc303="" tabindex="0" class="header">Strategically place CRM calls</h2><div _ngcontent-sc303="" tabindex="0" class="teaser">Initiate RingCentral Sales calls directly from your CRM</div><div _ngcontent-sc303="" class="divider"></div><div _ngcontent-sc303="" dpwanchorlink="" tabindex="0" class="body"><p>Manage a country-wide promotional sale by targeting specific client demographics and booking appointment viewings accordingly. Access contact information from your CRM and have a <a href="https://developers.ringcentral.com/engage-voice-api">RingCentral integration</a> click-and-dial any prospects. With the same RingCentral integration you can then send booked appointment details to your regional sales representatives through <a href="https://developers.ringcentral.com/sms-api">SMS</a>.</p></div></div></div></dpw-image-row></div><div _ngcontent-sc327=""><dpw-image-row _ngcontent-sc327="" _nghost-sc303="" id="eaPNwckAP2Z9ghgRfZl4I"><div _ngcontent-sc303="" class="wrapper"><div _ngcontent-sc303="" class="text-content"><h2 _ngcontent-sc303="" tabindex="0" class="header">Direct incoming calls to appropriate destination</h2><div _ngcontent-sc303="" tabindex="0" class="teaser">Handle incoming calls based on area code and direct the call to the appropriate recipient.</div><div _ngcontent-sc303="" class="divider"></div><div _ngcontent-sc303="" dpwanchorlink="" tabindex="0" class="body"><p>Identify a caller's geographical location based on the call's area code and with a RingCentral platform integration you can route the call to the appropriate team member in the caller's region.</p></div></div><div _ngcontent-sc303="" class="image-content"><img _ngcontent-sc303="" data-test-automation-id="image-row-image" loading="lazy" tabindex="0" class="render-image" src="//images.ctfassets.net/up8h5u10ttz3/6EoJ04JW0qRor3q1vJYN88/88e0714e25ec51416260eed7a1172c6f/route_calls.png" alt="route calls"></div></div></dpw-image-row></div><div _ngcontent-sc327=""><dpw-testimonial _ngcontent-sc327="" _nghost-sc301="" id="2BHbsWgp99lkqQouJ1OGFW"><dpw-vertical _ngcontent-sc301="" _nghost-sc300=""><div _ngcontent-sc300="" class="wrapper"><div _ngcontent-sc300="" class="content"><div _ngcontent-sc300="" tabindex="0" class="content-title">CASE STUDY</div><div _ngcontent-sc300="" class="content-body"><div _ngcontent-sc300="" class="left-content"><div _ngcontent-sc300="" tabindex="0" class="title">SalesForce</div><div _ngcontent-sc300="" tabindex="0" class="teaser">Empower your Salesforce system with cloud communications capabilities and create a more collaborative CRM experience.</div><div _ngcontent-sc300="" class="cta"><a _ngcontent-sc300="" mat-stroked-button="" dpwanchorclick="" class="mat-focus-indicator cta-button mat-stroked-button mat-button-base _mat-animation-noopable" aria-disabled="false" href="https://www.ringcentral.com/apps/ringcentral-salesforce" target="_blank" rel="noreferrer noopener"><span class="mat-button-wrapper"> View application </span><span matripple="" class="mat-ripple mat-button-ripple"></span><span class="mat-button-focus-overlay"></span></a></div></div><div _ngcontent-sc300="" tabindex="0" class="right-content">Let RingCentral for Salesforce enhance your CRM and Service Management experience by automating workflows, increasing call efficiency and improving the quality of customer interactions. The integration works in both Sales Cloud and Service Cloud. RingCentral for Salesforce lets you make and receive calls directly from your Salesforce account. You can now schedule RingCentral Video meetings, in addition to quickly assigning call dispositions, logging calls, taking notes and more, without jumping back and forth between applications. Available for Salesforce Classic or Salesforce Lightning. Applicable for both Sales Cloud and Service Cloud.</div></div></div></div></dpw-vertical></dpw-testimonial></div><div _ngcontent-sc327=""><dpw-image-row _ngcontent-sc327="" _nghost-sc303="" id="52UE4d3XHX2t0PcRWa4KP3"><div _ngcontent-sc303="" class="wrapper"><div _ngcontent-sc303="" class="image-content"><img _ngcontent-sc303="" data-test-automation-id="image-row-image" loading="lazy" tabindex="0" class="render-image" src="//images.ctfassets.net/up8h5u10ttz3/3CWgZKZeXglAadW0ILwOTZ/7474dab665c74cbb75c218515b08f163/callcenter_resized.png" alt="callcenter resized"></div><div _ngcontent-sc303="" class="text-content"><h2 _ngcontent-sc303="" tabindex="0" class="header">Retrieve caller鈥檚 account history during inbound call</h2><div _ngcontent-sc303="" tabindex="0" class="teaser">Prepare service agent with caller鈥檚 pertinent information when a call comes in</div><div _ngcontent-sc303="" class="divider"></div><div _ngcontent-sc303="" dpwanchorlink="" tabindex="0" class="body"><p>Integration with a call center and RingCentral can provide improved call experiences on service calls. When a call arrives through <a href="https://developers.ringcentral.com/engage-voice-api">RingCentral鈥檚 Call Management API</a> the customer can be identified by the incoming phone number. The customer record can then be retrieved and displayed to the service agent who can then see the customer history and take notes on the current call.</p></div></div></div></dpw-image-row></div><div _ngcontent-sc327=""><dpw-image-row _ngcontent-sc327="" _nghost-sc303="" id="1ZiaL9FDpwL5gDWGT3w1kM"><div _ngcontent-sc303="" class="wrapper"><div _ngcontent-sc303="" class="text-content"><h2 _ngcontent-sc303="" tabindex="0" class="header">Keep stakeholders informed</h2><div _ngcontent-sc303="" tabindex="0" class="teaser">Send SMS to team members when sales milestones are being passed</div><div _ngcontent-sc303="" class="divider"></div><div _ngcontent-sc303="" dpwanchorlink="" tabindex="0" class="body"><p>Keep top executives informed of events happening and decisions being made on a corporate sales level. No matter where the executives are in the world you can keep them informed of changing sales events as they unfold by sending out informative SMS messages with an integration between your company鈥檚 CRM application and <a href="https://developers.ringcentral.com/sms-api">RingCentral's SMS API</a>.</p></div></div><div _ngcontent-sc303="" class="image-content"><img _ngcontent-sc303="" data-test-automation-id="image-row-image" loading="lazy" tabindex="0" class="render-image" src="//images.ctfassets.net/up8h5u10ttz3/3BM1SwjB6aYoGLqfihtDTq/843e8daa7cd4c8caa6536d7252c8b6a0/Security_tab-png-rendition.webp" alt="Security tab-png-rendition"></div></div></dpw-image-row></div><div _ngcontent-sc327=""><dpw-testimonial _ngcontent-sc327="" _nghost-sc301="" id="40qcmfsBZrruvycpGqnBoC"><dpw-vertical _ngcontent-sc301="" _nghost-sc300=""><div _ngcontent-sc300="" class="wrapper"><div _ngcontent-sc300="" class="content"><div _ngcontent-sc300="" tabindex="0" class="content-title">CASE STUDY</div><div _ngcontent-sc300="" class="content-body"><div _ngcontent-sc300="" class="left-content"><div _ngcontent-sc300="" tabindex="0" class="title">Zoho</div><div _ngcontent-sc300="" tabindex="0" class="teaser">Integrate your phone system with Zoho CRM and boost your teams' productivity with improved call management and CRM experience.</div><div _ngcontent-sc300="" class="cta"><a _ngcontent-sc300="" mat-stroked-button="" dpwanchorclick="" class="mat-focus-indicator cta-button mat-stroked-button mat-button-base _mat-animation-noopable" aria-disabled="false" href="https://www.ringcentral.com/apps/zoho-crm-ringcentral" target="_blank" rel="noreferrer noopener"><span class="mat-button-wrapper"> View application </span><span matripple="" class="mat-ripple mat-button-ripple"></span><span class="mat-button-focus-overlay"></span></a></div></div><div _ngcontent-sc300="" tabindex="0" class="right-content">Zoho CRM for RingCentral helps your sales and support teams with better call handling and CRM experience. With features like single-click dialing, screen pop-ups for incoming calls, automatic call logging, and much more, they can manage all call-related activities inside Zoho CRM. Thus focus on their calls, be more productive, and have enriched customer interactions.</div></div></div></div></dpw-vertical></dpw-testimonial></div><div _ngcontent-sc327=""><dpw-community-feature-box _ngcontent-sc327="" _nghost-sc310="" id="1YklzXyEoFow5znJLRMROy"><dpw-vertical-resources _ngcontent-sc310="" _nghost-sc309=""><div _ngcontent-sc309="" class="wrapper"><div _ngcontent-sc309="" class="content-header"><h2 _ngcontent-sc309="" tabindex="0" class="content-title">Additional Integration resources</h2><p _ngcontent-sc309="" tabindex="0" class="content-teaser">Learn more how RingCentral can help solve your integration needs</p></div><div _ngcontent-sc309="" class="content-list"><dpw-vertical-resource _ngcontent-sc309="" class="resource-item" _nghost-sc308=""><div _ngcontent-sc308="" class="resource-image"><img _ngcontent-sc308="" data-test-automation-id="community-resource-image" loading="lazy" tabindex="0" src="//images.ctfassets.net/up8h5u10ttz3/55KhLCwiZWYQ9QxiKtGtBE/a32d7605e4059df07d2d50d64a79db4b/datasheets.png" alt="datasheets"></div><div _ngcontent-sc308="" class="resource-title">Datasheets</div><div _ngcontent-sc308="" class="resource-links"><div _ngcontent-sc308="" class="link-item"><a _ngcontent-sc308="" dpwanchorclick="" href="https://netstorage.ringcentral.com/datasheets/developer.pdf" target="_blank" rel="noreferrer noopener"><span _ngcontent-sc308="" class="link-label">RingCentral Developers</span><mat-icon _ngcontent-sc308="" role="img" class="mat-icon notranslate link-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font">east</mat-icon></a></div><div _ngcontent-sc308="" class="link-item"><a _ngcontent-sc308="" dpwanchorclick="" href="https://netstorage.ringcentral.com/datasheets/embeddable.pdf" target="_blank" rel="noreferrer noopener"><span _ngcontent-sc308="" class="link-label">RingCentral Embeddable</span><mat-icon _ngcontent-sc308="" role="img" class="mat-icon notranslate link-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font">east</mat-icon></a></div><div _ngcontent-sc308="" class="link-item"><a _ngcontent-sc308="" dpwanchorclick="" href="https://netstorage.ringcentral.com/datasheets/high_volume_sms.pdf" target="_blank" rel="noreferrer noopener"><span _ngcontent-sc308="" class="link-label">High Volume SMS</span><mat-icon _ngcontent-sc308="" role="img" class="mat-icon notranslate link-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font">east</mat-icon></a></div><div _ngcontent-sc308="" class="link-item"><a _ngcontent-sc308="" dpwanchorclick="" href="https://netstorage.ringcentral.com/datasheets/rc-add-ins.pdf" target="_blank" rel="noreferrer noopener"><span _ngcontent-sc308="" class="link-label">RingCentral Add-ins</span><mat-icon _ngcontent-sc308="" role="img" class="mat-icon notranslate link-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font">east</mat-icon></a></div></div></dpw-vertical-resource><dpw-vertical-resource _ngcontent-sc309="" class="resource-item" _nghost-sc308=""><div _ngcontent-sc308="" class="resource-image"><img _ngcontent-sc308="" data-test-automation-id="community-resource-image" loading="lazy" tabindex="0" src="//images.ctfassets.net/up8h5u10ttz3/QFjPuC02vdG7rJiHrn6fY/1c2814a26ebac2226e538e55d9232742/whitepapers.png" alt="whitepapers"></div><div _ngcontent-sc308="" class="resource-title">Whitepapers and videos</div><div _ngcontent-sc308="" class="resource-links"><div _ngcontent-sc308="" class="link-item"><a _ngcontent-sc308="" dpwanchorclick="" href="https://netstorage.ringcentral.com/documents/revolutionizing_communications_with_rc_apis.pdf" target="_blank" rel="noreferrer noopener"><span _ngcontent-sc308="" class="link-label">Revolutionizing Communications</span><mat-icon _ngcontent-sc308="" role="img" class="mat-icon notranslate link-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font">east</mat-icon></a></div><div _ngcontent-sc308="" class="link-item"><a _ngcontent-sc308="" dpwanchorclick="" href="https://netstorage.ringcentral.com/documents/%D1%81ommunications_in_21st_century.pdf" target="_blank" rel="noreferrer noopener"><span _ngcontent-sc308="" class="link-label">Communications in 21st Century</span><mat-icon _ngcontent-sc308="" role="img" class="mat-icon notranslate link-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font">east</mat-icon></a></div><div _ngcontent-sc308="" class="link-item"><a _ngcontent-sc308="" dpwanchorclick="" href="https://www.youtube.com/watch?v=br4v6btGjZc&t=68s" target="_blank" rel="noreferrer noopener"><span _ngcontent-sc308="" class="link-label">Contact Center for Salesforce</span><mat-icon _ngcontent-sc308="" role="img" class="mat-icon notranslate link-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font">east</mat-icon></a></div></div></dpw-vertical-resource><dpw-vertical-resource _ngcontent-sc309="" class="resource-item" _nghost-sc308=""><div _ngcontent-sc308="" class="resource-image"><img _ngcontent-sc308="" data-test-automation-id="community-resource-image" loading="lazy" tabindex="0" src="//images.ctfassets.net/up8h5u10ttz3/5MHSiC61gBY7zhKjyNZ9db/30d9847b0794ff8934093a5866a28873/casestudies.png" alt="casestudies"></div><div _ngcontent-sc308="" class="resource-title">Case studies and apps</div><div _ngcontent-sc308="" class="resource-links"><div _ngcontent-sc308="" class="link-item"><a _ngcontent-sc308="" dpwanchorclick="" href="https://www.ringcentral.com/apps/ringcentral-salesforce" target="_blank" rel="noreferrer noopener"><span _ngcontent-sc308="" class="link-label">Salesforce</span><mat-icon _ngcontent-sc308="" role="img" class="mat-icon notranslate link-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font">east</mat-icon></a></div><div _ngcontent-sc308="" class="link-item"><a _ngcontent-sc308="" dpwanchorclick="" href="https://www.ringcentral.com/apps/ringcentral-for-microsoft-dynamics-365" target="_blank" rel="noreferrer noopener"><span _ngcontent-sc308="" class="link-label">Microsoft Dynamics</span><mat-icon _ngcontent-sc308="" role="img" class="mat-icon notranslate link-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font">east</mat-icon></a></div><div _ngcontent-sc308="" class="link-item"><a _ngcontent-sc308="" dpwanchorclick="" href="https://www.ringcentral.com/apps/ringcentral-zendesk" target="_blank" rel="noreferrer noopener"><span _ngcontent-sc308="" class="link-label">Zendesk</span><mat-icon _ngcontent-sc308="" role="img" class="mat-icon notranslate link-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font">east</mat-icon></a></div><div _ngcontent-sc308="" class="link-item"><a _ngcontent-sc308="" dpwanchorclick="" href="https://www.ringcentral.com/apps/zoho-crm-for-ringcentral-video" target="_blank" rel="noreferrer noopener"><span _ngcontent-sc308="" class="link-label">Zoho CRM with RingCentral Video</span><mat-icon _ngcontent-sc308="" role="img" class="mat-icon notranslate link-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font">east</mat-icon></a></div></div></dpw-vertical-resource></div></div></dpw-vertical-resources></dpw-community-feature-box></div></div><dpw-footer _ngcontent-sc327="" _nghost-sc284=""><div _ngcontent-sc284="" class="footer-wrapper footer"><div _ngcontent-sc284="" class="content-wrapper"><div _ngcontent-sc284="" class="footer-top-section"><div _ngcontent-sc284="" class="new-footer-logo"><a _ngcontent-sc284="" href="https://www.ringcentral.com" tabindex="0" aria-label="RingCentral" target="_blank" rel="nofollow"></a></div></div><div _ngcontent-sc284="" class="footer-middle-section"><div _ngcontent-sc284="" 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An agent session can be used to control interactions on agent activities like Phone Calls, Chats, Emails, Voice Mails, SMS, and Work Items.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;6sgpLNxIKnnuggPPQWQWe2&q;,&q;ctaInternalName&q;:&q;NICE - Agent APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/AgentAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;6sgpLNxIKnnuggPPQWQWe2&q;,&q;ctaInternalName&q;:&q;NICE - Agent APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/AgentAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;2TH8SJkGP4nEMFqF8iWBnt&q;,&q;internalName&q;:&q;NICE - Patron APIs&q;,&q;productName&q;:&q;Patron&q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/PatronAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:true,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;The Patron API can be used to create customer-facing tools. One example: creation of a mobile app that allows a customer (patron) to ask for a call back. Another example: web site that allows for the request of a live support chat session.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;LDR6H9j41dkUn3KBhZCOe&q;,&q;ctaInternalName&q;:&q;NICE - Patron APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/PatronAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;LDR6H9j41dkUn3KBhZCOe&q;,&q;ctaInternalName&q;:&q;NICE - Patron APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/PatronAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;2CyYbgZoZxlSCqisb8TrTR&q;,&q;internalName&q;:&q;NICE - Real Time Data APIs&q;,&q;productName&q;:&q;Real Time Data &q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/RealTimeDataAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:true,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;This API is a collection of API calls that grants and manages access to \&q;real-time\&q; data. With this API you can create dashboards or control panels to provide custom information to user agents or management.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;1SVsBuiTaUsBx14rkWJfmx&q;,&q;ctaInternalName&q;:&q;NICE - Real Time Data APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/RealTimeDataAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;1SVsBuiTaUsBx14rkWJfmx&q;,&q;ctaInternalName&q;:&q;NICE - Real Time Data APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/RealTimeDataAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;HOaprrg24xYIF1u3VCPrr&q;,&q;internalName&q;:&q;NICE - Reporting APIs&q;,&q;productName&q;:&q;Reporting&q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/ReportingAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:true,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;Use this API to build custom reports based on the platform&s;s historical data. You can display raw data or condense it into analytical formats.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;xrXKYH3XquoyvNfNMcWdj&q;,&q;ctaInternalName&q;:&q;NICE - Reporting APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/ReportingAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;xrXKYH3XquoyvNfNMcWdj&q;,&q;ctaInternalName&q;:&q;NICE - Reporting APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/ReportingAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;5d91uuIf1xUrp3pQqiEEdj&q;,&q;internalName&q;:&q;NICE - UserHub APIs&q;,&q;productName&q;:&q;UserHub&q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/UserHubAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:true,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;The purpose of this API is to guide development with creating and using Access Keys for non-browser use.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;66exur4LhnJ8eU8cnUVqYv&q;,&q;ctaInternalName&q;:&q;NICE - UserHub APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/UserHubAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;66exur4LhnJ8eU8cnUVqYv&q;,&q;ctaInternalName&q;:&q;NICE - UserHub APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/UserHubAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;34zEqTyEfRG7YFeSzgF3Ng&q;,&q;internalName&q;:&q;NICE - Data Extraction APIs&q;,&q;productName&q;:&q;Data Extraction&q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/DataExtractionAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:false,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;Use this API to extract job information in CSV format to be used in external reporting tools like Excel. &q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;50S51NOCJIM1RAFduzQQ4y&q;,&q;ctaInternalName&q;:&q;NICE - 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