Strategic Plan 2023

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role='menu' aria-label="My problem is about"> <li role='none'> <a href='/my-problem-is-about/victims-rights' role='menuitem'> <span>Victims rights</span> </a> </li> <li role='none'> <a href='/my-problem-is-about/visas-and-immigration' role='menuitem'> <span>Visas and immigration</span> </a> </li> <li role='none'> <a href='/my-problem-is-about/i-have-a-different-problem' role='menuitem'> <span>I have a different problem</span> </a> </li> </ul> </div> </div> </div> </div> </div> </div> </li> <li class='menu-item'> <a tabindex='0' class='mega-menu-link' href='/ways-to-get-help'> Ways to get help </a> <div aria-expanded='true' class='sub-menu-wrap mega-dropdown'> <div class="container"> <div class="row"> <div class="col-lg-4"> <div class='menu-promotion-wrapper'> <div class='tiles-wrapper'> <div class='tile'> <div class='tile-content-wrapp'> <div class='content'> <h2 class="h1" aria-label="link-title" role="link-title"> Ways to get help </h2> <p class="h4" aria-label="link-subtitle" role="link-subtitle"> Do you have a legal problem in NSW? </p> <p> Legal Aid NSW is here to help you. </p> </div> </div> </div> </div> </div> </div> <div class="col-lg-8"> <div class='menu-items-wrapper' role='navigation' aria-label='sub menu'> <div class='menu-items'> <ul class='sub-menu' role='menu' aria-label="Ways to get help"> <li role='none'> <a href='/ways-to-get-help/legal-advice' role='menuitem'> <span>Legal advice</span> </a> </li> <li role='none'> <a href='/ways-to-get-help/help-at-court' role='menuitem'> <span>Help at court</span> </a> </li> <li role='none'> <a href='/ways-to-get-help/representing-myself' role='menuitem'> <span>Representing myself</span> </a> </li> <li role='none'> <a href='/ways-to-get-help/publications-and-resources' role='menuitem'> <span>Publications and resources</span> </a> </li> <li role='none'> <a href='/ways-to-get-help/legal-words' role='menuitem'> <span>Legal words</span> </a> </li> <li role='none'> <a href='/ways-to-get-help/guided-pathways' role='menuitem'> <span>Guided Pathways</span> </a> </li> <li role='none'> <a href='/ways-to-get-help/apply-for-legal-aid' role='menuitem'> <span>Apply for legal aid </span> </a> </li> <li role='none'> <a href='/ways-to-get-help/my-legal-aid' role='menuitem'> <span>My legal aid </span> </a> </li> </ul> <ul class='sub-menu' role='menu' aria-label="Ways to get help"> <li role='none'> <a href='/ways-to-get-help/appeal-a-legal-aid-decision' role='menuitem'> <span>Appeal a Legal Aid NSW decision</span> </a> </li> <li role='none'> <a href='/ways-to-get-help/community-legal-education' role='menuitem'> <span>Community Legal Education (CLE) </span> </a> </li> <li role='none'> <a href='/ways-to-get-help/complaints-about-a-service' role='menuitem'> <span>Complaints about a service</span> </a> </li> <li role='none'> <a href='/ways-to-get-help/client-portal' role='menuitem'> <span>Client Portal resources</span> </a> </li> </ul> </div> </div> </div> </div> </div> </div> </li> <li class='menu-item'> 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Online</span> </a> </li> <li role='none'> <a href='/for-lawyers/schemes' role='menuitem'> <span>Schemes</span> </a> </li> <li role='none'> <a href='/for-lawyers/policy-online' role='menuitem'> <span>Policy Online</span> </a> </li> <li role='none'> <a href='/for-lawyers/fee-scales' role='menuitem'> <span>Fee scales</span> </a> </li> <li role='none'> <a href='/for-lawyers/resources-and-tools' role='menuitem'> <span>Resources and tools</span> </a> </li> <li role='none'> <a href='/for-lawyers/professional-development' role='menuitem'> <span>Professional development</span> </a> </li> <li role='none'> <a href='/lawprompt' role='menuitem'> <span>LawPrompt</span> </a> </li> </ul> <ul class='sub-menu' role='menu' aria-label="For lawyers"> <li role='none'> <a href='/for-lawyers/legal-aid-review-panels' role='menuitem'> <span>Legal Aid Review Panels (LARP)</span> </a> </li> <li role='none'> <a href='https://news.legalaid.nsw.gov.au/pub/pubType/EO/pubID/zzzz62158161a9adc966/interface.html' role='menuitem'> <span>Panel lawyer news</span> </a> </li> </ul> </div> </div> </div> </div> </div> </div> </li> <li class='menu-item'> <a tabindex='0' class='mega-menu-link' href='/about-us'> About us </a> <div aria-expanded='true' class='sub-menu-wrap mega-dropdown'> <div class="container"> <div class="row"> <div class="col-lg-4"> <div class='menu-promotion-wrapper'> <div class='tiles-wrapper'> <div class='tile'> <div class='tile-content-wrapp'> <div class='content'> <h2 class="h1" aria-label="link-title" role="link-title"> About us </h2> <p class="h4" aria-label="link-subtitle" role="link-subtitle"> Do you have a legal problem in NSW? </p> <p> Legal Aid NSW is here to help you. </p> </div> </div> </div> </div> </div> </div> <div class="col-lg-8"> <div class='menu-items-wrapper' role='navigation' aria-label='sub menu'> <div class='menu-items'> <ul class='sub-menu' role='menu' aria-label="About us"> <li role='none'> <a href='/about-us/who-we-are' role='menuitem'> <span>Who we are</span> </a> </li> <li role='none'> <a href='/about-us/strategic-plan-2023-to-2028' role='menuitem'> <span>Strategic Plan 2023–2028</span> </a> </li> <li role='none'> <a href='/about-us/our-history' role='menuitem'> <span>Our history</span> </a> </li> <li role='none'> <a href='/about-us/our-board' role='menuitem'> <span>Our board</span> </a> </li> <li role='none'> <a href='/about-us/our-organisation' role='menuitem'> <span>Our organisation</span> </a> </li> <li role='none'> <a href='/about-us/our-partners' role='menuitem'> <span>Our partners</span> </a> </li> <li role='none'> <a href='/about-us/our-client-service-standards' role='menuitem'> <span>Our client service standards</span> </a> </li> <li role='none'> <a href='/about-us/client-satisfaction-surveys' role='menuitem'> <span>Client satisfaction surveys</span> </a> </li> </ul> <ul class='sub-menu' role='menu' aria-label="About us"> <li role='none'> <a href='/about-us/careers' role='menuitem'> <span>Careers</span> </a> </li> <li 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</h2> <p class="h4" aria-label="link-subtitle" role="link-subtitle"> Do you have a legal problem in NSW? </p> <p> Legal Aid NSW is here to help you. </p> </div> </div> </div> </div> </div> </div> <div class="col-lg-8"> <div class='menu-items-wrapper' role='navigation' aria-label='sub menu'> <div class='menu-items'> <ul class='sub-menu' role='menu' aria-label="Contact us "> <li role='none'> <a href='/contact-us/our-offices' role='menuitem'> <span>Our offices</span> </a> </li> <li role='none'> <a href='/contact-us/feedback-and-complaints' role='menuitem'> <span>Feedback and complaints</span> </a> </li> <li role='none'> <a href='/contact-us/pay-legal-aid-nsw' role='menuitem'> <span>Pay contribution to Legal Aid NSW</span> </a> </li> </ul> </div> </div> </div> </div> </div> </div> </li> </ul> </div>  <div class='mobile-search-icon mobile-view'> <ul> <li class='nav-item nav-expand'> <a class='search' data-bs-target='#searchModal' data-bs-toggle='modal' role='button' aria-label='Open Search Modal' href="javascript:"> <img alt='search' class='search__icon' aria-hidden='true' loading='lazy' src='/etc.clientlibs/legalaidnsw/clientlibs/clientlib-site/resources/assets/svg/search-icon.svg'/> </a> </li> </ul> </div> <div aria-label='Toggle Mobile Navigation' class='hamburger mobile-view' tabindex='0'> <span class='line'></span> <span class='line'></span> <span class='line'></span> </div> </div> </div> </div> </nav> </div>  </div>  <nav class='nav-drill'> <ul class="mobile-nav-items-top"> <li class='top-nav__wrap__items__item nav-item'> <div class='dropdown font-size-change'> <button class='btn dropdown-toggle fontSize-btn' type='button' data-bs-toggle='dropdown' aria-expanded='false' aria-label='Select Font Size'> Font size - M </button> <ul class='dropdown-menu font-size-dropdown' role='menubar'> <li class='selected' value="M" role='none'> <a class='dropdown-item' aria-label='Font Size Medium' href='javascript:' role='menuitem'> Font size - M </a> </li> <li value="L" 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class='button ctabutton cmp-button--primary cmp-button--text'> <a href="https://portal.legalaid.nsw.gov.au/prweb/PRAuth" class='btn cmp-button' role='button'> <span class='cmp-button__text'> Client Portal </span> </a> </div> </li> </ul> <ul class='nav-items'> <li class='nav-item nav-expand'> <div class='nav-link nav-expand-link'> <a href='/my-problem-is-about'>My problem is about</a> <b class="nav-link-arrow"></b> </div> <ul class='nav-items nav-expand-content'> <li class='nav-item'> <span class='nav-link nav-back-link'> Back </span> </li> <li> <ul> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/a-criminal-charge'> A criminal charge </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/apprehended-violence-order-avo'> Apprehended Violence Orders </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/cyber-safety'> Cyber safety </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/disasters'> Disasters </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/discrimination'> Discrimination </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/fines'> Fines </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/mental-health'> Mental health </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/my-car-or-a-driving-offence'> My car or a driving offence </a> </li> </ul> <ul> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/my-family-or-relationship'> My family or relationship </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/my-housing'> My housing </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/my-job'> My job </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/my-money'> My money </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/my-neighbour'> My neighbour </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/my-right-as-a'> My rights as a... </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/planning-ahead'> Planning ahead </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/someone-who-died'> Someone who died </a> </li> </ul> <ul> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/victims-rights'> Victims rights </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/visas-and-immigration'> Visas and immigration </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/i-have-a-different-problem'> I have a different problem </a> </li> </ul> </li> </ul> </li> <li class='nav-item nav-expand'> <div class='nav-link nav-expand-link'> <a href='/ways-to-get-help'>Ways to get help</a> <b class="nav-link-arrow"></b> </div> <ul class='nav-items 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nav-back-link'> Back </span> </li> <li> <ul> <li class='nav-item'> <a class='nav-link' href='/contact-us/our-offices'> Our offices </a> </li> <li class='nav-item'> <a class='nav-link' href='/contact-us/feedback-and-complaints'> Feedback and complaints </a> </li> <li class='nav-item'> <a class='nav-link' href='/contact-us/pay-legal-aid-nsw'> Pay contribution to Legal Aid NSW </a> </li> </ul> </li> </ul> </li> </ul> <ul class='nav-items bottom-nav'> <li> <div class='menu-promotion-wrapper'> <h4> Do you have a legal problem in NSW? </h4> <p> Legal Aid NSW is here to help you. </p> </div> </li> </ul> </nav> <div id='overlay'></div>  </header> </div> </div> </div> </div> </div> <div class="container responsivegrid aem-GridColumn--tablet--12 aem-GridColumn--offset--tablet--0 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--default--12"> <div id="maincontent" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="container responsivegrid aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="container-e0d89f9ae0" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="herobanner teal-700-bg-wrap aem-GridColumn aem-GridColumn--default--12"><div data-cmp-data-layer="{"herobanner-cace92e8f4":{"image":{"image":{"@type":"image/png","repo:id":"fde82722-a770-47e5-bbcd-3d391dac53b7","repo:modifyDate":"2023-07-13T00:35:41Z","repo:path":"/content/dam/legalaidnsw/images/about-us/strategic-plan/2023-2028/Strategic-plan-tile-nsw.png"},"@type":"legalaidnsw/components/image","dc:title":"2023_News Images (1600 × 900 px) - Strategic plan tile","repo:modifyDate":"2024-11-21T04:28:13Z"},"@type":"legalaidnsw/components/herobanner","subtitle":"Our strategic plan sets a high-level direction as an organisation over a five-year period.","title":"Strategic Plan 2023-2028","isBreadcrumb":false}}" class="grey-300-opacity-3-wrap hero-banner-wrap bg-color no-breadcrumb"> <div class="hero-banner hero-banner--imgright"> <div class="hero-banner__img image-wraper"> <div data-cmp-is="image" data-cmp-widths="400,500,600,700,800,900,1000,1100,1200,1300,1400,1500,1600" data-cmp-src="/adobe/dynamicmedia/deliver/dm-aid--fde82722-a770-47e5-bbcd-3d391dac53b7/strategic-plan-tile-nsw.png?width={width}&quality=85&preferwebp=true" data-cmp-filereference="/content/dam/legalaidnsw/images/about-us/strategic-plan/2023-2028/Strategic-plan-tile-nsw.png" id="image-5794f67d34" data-cmp-data-layer="{"image-5794f67d34":{"@type":"legalaidnsw/components/image","repo:modifyDate":"2024-11-21T04:28:13Z","dc:title":"2023_News Images (1600 × 900 px) - Strategic plan tile","image":{"repo:id":"fde82722-a770-47e5-bbcd-3d391dac53b7","repo:modifyDate":"2023-07-13T00:35:41Z","@type":"image/png","repo:path":"/content/dam/legalaidnsw/images/about-us/strategic-plan/2023-2028/Strategic-plan-tile-nsw.png"}}}" data-cmp-hook-image="imageV3" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <img src="/adobe/dynamicmedia/deliver/dm-aid--fde82722-a770-47e5-bbcd-3d391dac53b7/strategic-plan-tile-nsw.png?quality=85&preferwebp=true" srcset="/adobe/dynamicmedia/deliver/dm-aid--fde82722-a770-47e5-bbcd-3d391dac53b7/strategic-plan-tile-nsw.png?width=400&quality=85&preferwebp=true 400w,/adobe/dynamicmedia/deliver/dm-aid--fde82722-a770-47e5-bbcd-3d391dac53b7/strategic-plan-tile-nsw.png?width=500&quality=85&preferwebp=true 500w,/adobe/dynamicmedia/deliver/dm-aid--fde82722-a770-47e5-bbcd-3d391dac53b7/strategic-plan-tile-nsw.png?width=600&quality=85&preferwebp=true 600w,/adobe/dynamicmedia/deliver/dm-aid--fde82722-a770-47e5-bbcd-3d391dac53b7/strategic-plan-tile-nsw.png?width=700&quality=85&preferwebp=true 700w,/adobe/dynamicmedia/deliver/dm-aid--fde82722-a770-47e5-bbcd-3d391dac53b7/strategic-plan-tile-nsw.png?width=800&quality=85&preferwebp=true 800w,/adobe/dynamicmedia/deliver/dm-aid--fde82722-a770-47e5-bbcd-3d391dac53b7/strategic-plan-tile-nsw.png?width=900&quality=85&preferwebp=true 900w,/adobe/dynamicmedia/deliver/dm-aid--fde82722-a770-47e5-bbcd-3d391dac53b7/strategic-plan-tile-nsw.png?width=1000&quality=85&preferwebp=true 1000w,/adobe/dynamicmedia/deliver/dm-aid--fde82722-a770-47e5-bbcd-3d391dac53b7/strategic-plan-tile-nsw.png?width=1100&quality=85&preferwebp=true 1100w,/adobe/dynamicmedia/deliver/dm-aid--fde82722-a770-47e5-bbcd-3d391dac53b7/strategic-plan-tile-nsw.png?width=1200&quality=85&preferwebp=true 1200w,/adobe/dynamicmedia/deliver/dm-aid--fde82722-a770-47e5-bbcd-3d391dac53b7/strategic-plan-tile-nsw.png?width=1300&quality=85&preferwebp=true 1300w,/adobe/dynamicmedia/deliver/dm-aid--fde82722-a770-47e5-bbcd-3d391dac53b7/strategic-plan-tile-nsw.png?width=1400&quality=85&preferwebp=true 1400w,/adobe/dynamicmedia/deliver/dm-aid--fde82722-a770-47e5-bbcd-3d391dac53b7/strategic-plan-tile-nsw.png?width=1500&quality=85&preferwebp=true 1500w,/adobe/dynamicmedia/deliver/dm-aid--fde82722-a770-47e5-bbcd-3d391dac53b7/strategic-plan-tile-nsw.png?width=1600&quality=85&preferwebp=true 1600w" loading="lazy" class="cmp-image__image" itemprop="contentUrl" width="1600" height="900" alt title="2023_News Images (1600 × 900 px) - Strategic plan tile"/> <meta itemprop="caption" content="2023_News Images (1600 × 900 px) - Strategic plan tile"/> </div> </div> <div class="container hero-banner__container"> <div class="hero-banner__container__content body-18"> <h1 aria-label=""> Strategic Plan 2023-2028 </h1> <p> Our strategic plan sets a high-level direction as an organisation over a five-year period. </p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="container responsivegrid aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--tablet--8 aem-GridColumn--default--8 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="container-5d13461d9d" class="cmp-container"> <div class="aem-Grid aem-Grid--8 aem-Grid--tablet--8 aem-Grid--default--8 aem-Grid--phone--12 "> <div class="spacer aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--tablet--8 aem-GridColumn--default--8"><div id="spacer-0f12e66e8f" class="cmp-spacer"> </div> </div> <div class="richtext text aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--tablet--8 aem-GridColumn--default--8"> <div data-cmp-data-layer="{"richtext-9fd6b758e6":{"@type":"legalaidnsw/components/richtext","repo:modifyDate":"2024-11-21T04:33:10Z","xdm:text":"<p>Our most recent strategic plan was released at the start of the 2023 financial year. It commits us to a five-year roadmap with a focus on building a strong workforce, processes, and connections in the justice system for the ultimate benefit of our clients.<br>\r\n</p>\r\n<p>The Legal Aid NSW Strategic Plan 2023–2028 and our year one 2023–2024 implementation plan can be downloaded below.&nbsp;</p>\r\n<p>If you have questions about our plan, you can email the&nbsp;Director, Enterprise Project Management Office via <a href=\"mailto:koshala.nishaharan@legalaid.nsw.gov.au\">koshala.nishaharan@legalaid.nsw.gov.au</a>.</p>\r\n"}}" id="richtext-9fd6b758e6" class="cmp-text"> <p>Our most recent strategic plan was released at the start of the 2023 financial year. It commits us to a five-year roadmap with a focus on building a strong workforce, processes, and connections in the justice system for the ultimate benefit of our clients.<br /> </p> <p>The Legal Aid NSW Strategic Plan 2023–2028 and our year one 2023–2024 implementation plan can be downloaded below. </p> <p>If you have questions about our plan, you can email the Director, Enterprise Project Management Office via <a href="mailto:koshala.nishaharan@legalaid.nsw.gov.au">koshala.nishaharan@legalaid.nsw.gov.au</a>.</p> </div> </div> <div class="spacer aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--tablet--8 aem-GridColumn--default--8"><div id="spacer-83cb769c59" class="cmp-spacer"> </div> </div> <div class="richtext text aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--tablet--8 aem-GridColumn--default--8"> <div data-cmp-data-layer="{"creating-our-plan":{"@type":"legalaidnsw/components/richtext","repo:modifyDate":"2024-11-21T04:32:10Z","xdm:text":"<h2>Creating our plan<br>\r\n</h2>\r\n<p>Building our strategic plan was an involved process, and close to 200 staff members directly contributed to consultations on what we should focus on.</p>\r\n<p>Staff developing the plan spoke to colleagues at all levels from across the state. They also engaged with representatives from our staff networks – which are run by and for staff who are Aboriginal, are from Culturally and Linguistically Diverse Backgrounds, have a disability or are carers of people with a disability, or are part of the LGBTQIA+ community.</p>\r\n<p>Our board also comments on and approves our strategic plan.</p>\r\n"}}" id="creating-our-plan" class="cmp-text"> <h2>Creating our plan<br /> </h2> <p>Building our strategic plan was an involved process, and close to 200 staff members directly contributed to consultations on what we should focus on.</p> <p>Staff developing the plan spoke to colleagues at all levels from across the state. They also engaged with representatives from our staff networks – which are run by and for staff who are Aboriginal, are from Culturally and Linguistically Diverse Backgrounds, have a disability or are carers of people with a disability, or are part of the LGBTQIA+ community.</p> <p>Our board also comments on and approves our strategic plan.</p> </div> </div> <div class="spacer aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--tablet--8 aem-GridColumn--default--8"><div id="spacer-76b708f09d" class="cmp-spacer"> </div> </div> <div class="richtext text aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--tablet--8 aem-GridColumn--default--8"> <div data-cmp-data-layer="{"plan-introduction-chair":{"@type":"legalaidnsw/components/richtext","repo:modifyDate":"2024-11-21T04:43:56Z","xdm:text":"<h2><a>An introduction to our plan from our Board’s Chair</a></h2>\r\n<blockquote><p>On behalf of the Board of Legal Aid NSW I am pleased to introduce the Legal Aid Strategic Plan for 2023–2028. The Strategic Plan establishes the vision for Legal Aid, where we want to be over the next five years and how we plan to get there.</p>\r\n<p>This plan has been developed through a robust process of review, consultation and staff engagement at all levels of the organisation.</p>\r\n<p>Thank you to the staff of Legal Aid for taking time out from your busy schedules to give your perspectives on what is needed to ensure Legal Aid is the best it can be. I also acknowledge the work of the Legal Aid executives and the input from the Board members in developing this plan.</p>\r\n<p>The Board will closely monitor the implementation of the Plan and the progress towards achieving the identified goals.</p>\r\n<p>We can look forward to Legal Aid NSW continuing on its path of reaching those people who are in most need of assistance through continuing to improve our service offerings and strengthening social justice in NSW.</p>\r\n<p>– Craig Smith, Chair, Legal Aid NSW</p>\r\n</blockquote>\r\n"}}" id="plan-introduction-chair" class="cmp-text"> <h2><a>An introduction to our plan from our Board’s Chair</a></h2> <blockquote><p>On behalf of the Board of Legal Aid NSW I am pleased to introduce the Legal Aid Strategic Plan for 2023–2028. The Strategic Plan establishes the vision for Legal Aid, where we want to be over the next five years and how we plan to get there.</p> <p>This plan has been developed through a robust process of review, consultation and staff engagement at all levels of the organisation.</p> <p>Thank you to the staff of Legal Aid for taking time out from your busy schedules to give your perspectives on what is needed to ensure Legal Aid is the best it can be. I also acknowledge the work of the Legal Aid executives and the input from the Board members in developing this plan.</p> <p>The Board will closely monitor the implementation of the Plan and the progress towards achieving the identified goals.</p> <p>We can look forward to Legal Aid NSW continuing on its path of reaching those people who are in most need of assistance through continuing to improve our service offerings and strengthening social justice in NSW.</p> <p>– Craig Smith, Chair, Legal Aid NSW</p> </blockquote> </div> </div> <div class="spacer aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--tablet--8 aem-GridColumn--default--8"><div id="spacer-a0e8e0b7c6" class="cmp-spacer"> </div> </div> <div class="richtext text aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--tablet--8 aem-GridColumn--default--8"> <div data-cmp-data-layer="{"plan-introduction-ceo":{"@type":"legalaidnsw/components/richtext","repo:modifyDate":"2024-11-21T04:47:17Z","xdm:text":"<h2>An introduction to our plan from our CEO</h2>\r\n<blockquote><p>It is with great pleasure and immense pride that I introduce our next fiveyear Strategic Plan 2023–2028. As the CEO of this remarkable agency, I welcome this opportunity to outline our vision for the future and the path we will take to achieve this over the next 5 years.</p>\r\n<p>Legal Aid NSW has a well-deserved reputation for legal excellence and unwavering commitment to our clients. The world around us is evolving at an astonishing pace, with technological advancements as well as social and economic challenges that impact on the way we work. This accelerating pace of change presents both new challenges and exciting opportunities.</p>\r\n<p>We undertook extensive consultations to hear how we can best meet those challenges and harness opportunities in developing this strategic plan. Our priorities support our vision for a justice system that delivers fair outcomes for people experiencing disadvantage. And in doing so, they also provide a framework to ensure that we are an organisation that champions our staff, their wellbeing and commitment to provide the best possible services to our clients.</p>\r\n<p>I am looking forward to this journey over the next five years. I pay particular tribute and acknowledge the efforts of our staff, for their unwavering commitment to our organisation and our clients.</p>\r\n<p>– Monique Hitter, CEO, Legal Aid NSW</p>\r\n</blockquote>\r\n"}}" id="plan-introduction-ceo" class="cmp-text"> <h2>An introduction to our plan from our CEO</h2> <blockquote><p>It is with great pleasure and immense pride that I introduce our next fiveyear Strategic Plan 2023–2028. As the CEO of this remarkable agency, I welcome this opportunity to outline our vision for the future and the path we will take to achieve this over the next 5 years.</p> <p>Legal Aid NSW has a well-deserved reputation for legal excellence and unwavering commitment to our clients. The world around us is evolving at an astonishing pace, with technological advancements as well as social and economic challenges that impact on the way we work. This accelerating pace of change presents both new challenges and exciting opportunities.</p> <p>We undertook extensive consultations to hear how we can best meet those challenges and harness opportunities in developing this strategic plan. Our priorities support our vision for a justice system that delivers fair outcomes for people experiencing disadvantage. And in doing so, they also provide a framework to ensure that we are an organisation that champions our staff, their wellbeing and commitment to provide the best possible services to our clients.</p> <p>I am looking forward to this journey over the next five years. I pay particular tribute and acknowledge the efforts of our staff, for their unwavering commitment to our organisation and our clients.</p> <p>– Monique Hitter, CEO, Legal Aid NSW</p> </blockquote> </div> </div> <div class="spacer aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--tablet--8 aem-GridColumn--default--8"><div id="spacer-726ef62208" class="cmp-spacer"> </div> </div> <div class="richtext text aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--tablet--8 aem-GridColumn--default--8"> <div data-cmp-data-layer="{"downloads":{"@type":"legalaidnsw/components/richtext","repo:modifyDate":"2024-11-21T04:46:28Z","xdm:text":"<h2>Downloads</h2>\r\n"}}" id="downloads" class="cmp-text"> <h2>Downloads</h2> </div> </div> <div class="downloadlist aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--tablet--8 aem-GridColumn--default--8"><div class="row" data-cmp-data-layer="{"downloadlist-263acae601":{"@type":"legalaidnsw/components/downloadlist","items":{"items1":{"download":{"actionText":"Download","size":"84 kb","@type":"legalaidnsw/components/download","language":"English","title":"Year one 2023-2024 implementation plan ","fileReference":"/content/dam/legalaidnsw/documents/pdf/about-us/strategic-plans/legal-aid-strategic-plan-year-one-23-24.pdf","publicationDate":"December 2023","fileType":"PDF"}},"items0":{"download":{"actionText":"Download","size":"117 kb","@type":"legalaidnsw/components/download","language":"English","title":"Strategic Plan 2023–2028","fileReference":"/content/dam/legalaidnsw/documents/pdf/about-us/strategic-plans/legal-aid-nsw-strategic-plan-2023-2028.pdf","publicationDate":"November 2024","fileType":"PDF"}}}}}"> <div class='col-sm-12 col-md-4'> <div class="content-tile download"> <div class='content-tile-wrap'> <div class='content-tile__icon'> <img class='image' src='/etc.clientlibs/legalaidnsw/clientlibs/clientlib-site/resources/assets/svg/download-file-icon.svg' alt='Strategic Plan 2023–2028'/> </div> <div class='content-tile__content'> <h4> Strategic Plan 2023–2028 <small class='content-tile__content--small'> PDF | English | November 2024 | 117 kb </small> </h4> </div> <div class='content-tile__action'> <a class='content-tile__action--link' data-cmp-clickable href="/content/dam/legalaidnsw/documents/pdf/about-us/strategic-plans/legal-aid-nsw-strategic-plan-2023-2028.pdf.coredownload.pdf" download target="_blank" tabindex="-1" aria-hidden="true"> Download </a> </div> </div> <a class='content-tile__link' data-cmp-clickable aria-label="Strategic Plan 2023–2028 (PDF,117 kb)" href="/content/dam/legalaidnsw/documents/pdf/about-us/strategic-plans/legal-aid-nsw-strategic-plan-2023-2028.pdf.coredownload.pdf" download target="_blank"></a> </div> </div> <div class='col-sm-12 col-md-4'> <div class="content-tile download"> <div class='content-tile-wrap'> <div class='content-tile__icon'> <img class='image' src='/etc.clientlibs/legalaidnsw/clientlibs/clientlib-site/resources/assets/svg/download-file-icon.svg' alt='Year one 2023-2024 implementation plan '/> </div> <div class='content-tile__content'> <h4> Year one 2023-2024 implementation plan <small class='content-tile__content--small'> PDF | English | December 2023 | 84 kb </small> </h4> </div> <div class='content-tile__action'> <a class='content-tile__action--link' data-cmp-clickable href="/content/dam/legalaidnsw/documents/pdf/about-us/strategic-plans/legal-aid-strategic-plan-year-one-23-24.pdf.coredownload.pdf" download target="_blank" tabindex="-1" aria-hidden="true"> Download </a> </div> </div> <a class='content-tile__link' data-cmp-clickable aria-label="Year one 2023-2024 implementation plan (PDF,84 kb)" href="/content/dam/legalaidnsw/documents/pdf/about-us/strategic-plans/legal-aid-strategic-plan-year-one-23-24.pdf.coredownload.pdf" download 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class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item sidebar-nav__list__item--active"> <a class='sidebar-nav__list__item__link' href='/about-us'> About us </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li 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class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li 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class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It's what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It's what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It's what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/sitemap'> Sitemap </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It's what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/lawprompt'> LawPrompt </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It's what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/client-portal-register'> Client Portal Register </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It's what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> </ul> </div> </div> </div> </div> </div> <div class="container responsivegrid aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="container-f7ca80fc9e" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="quickexit aem-GridColumn aem-GridColumn--default--12"> </div> </div> </div> </div> <div class="sidebarnavigation aem-GridColumn--tablet--12 aem-GridColumn--offset--tablet--0 aem-GridColumn--phone--none aem-GridColumn--default--hide aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0 aem-GridColumn--tablet--hide"><div class="socialshare"><div class='button ctabutton 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class='icon-block'> <button class='img-thumbnail linkedin-icon' aria-label='LinkedIn' title='LinkedIn'></button> <p> LinkedIn </p> </div> </div> <div class='text-center'> Or share with link </div> <small class='message'></small> <div class='field d-flex align-items-center justify-content-between'> <input class='copy-input' id='copy' readonly type='text' value='' aria-label='Copy to clipboard'/> <button aria-label='Copy to clipboard' data-cmp-clickable class='copy' data-clipboard-target='#copy'> <img alt='Copy to clipboard' class='copy--icon' src='/etc.clientlibs/legalaidnsw/clientlibs/clientlib-site/resources/assets/svg/copy-icon.svg'/> </button> </div> </div> </div> </div> </div> </div> </div> <div class='sidebar-nav'> <ul class='sidebar-nav__list'> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/my-problem-is-about'> My problem is about </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It's what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/ways-to-get-help'> Ways to get help </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It's what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/for-lawyers'> For lawyers </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It's what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item sidebar-nav__list__item--active"> <a class='sidebar-nav__list__item__link' href='/about-us'> About us </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It's what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/contact-us'> Contact us </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It's what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/help-in-other-languages'> Help in other languages </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It's what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It's what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It's what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/sitemap'> Sitemap </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> 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