CINXE.COM

Client satisfaction surveys

<!DOCTYPE HTML> <html lang="en-AU"> <head> <meta charset="UTF-8"/> <title>Client satisfaction surveys</title> <meta name="description" content="Every 2 years we survey our clients to find out what they think and feel about the legal help we give them. Here are the results."/> <meta name="template" content="content-page"/> <meta name="viewport" content="width=device-width, initial-scale=1"/> <script defer="defer" type="text/javascript" src="/.rum/@adobe/helix-rum-js@%5E2/dist/rum-standalone.js"></script> <link rel="canonical" href="/about-us/client-satisfaction-surveys"/> <link rel="stylesheet" href="/etc.clientlibs/legalaidnsw/clientlibs/clientlib-base.lc-675ba72fbddc1e6d0b42b62d4f1d279e-lc.min.css" type="text/css"> <link rel="icon" href="/content/dam/legalaidnsw/favicon.ico" sizes="32x32"/> <link rel="icon" href="/content/dam/legalaidnsw/favicon.svg" type="image/svg+xml"/> <link rel="apple-touch-icon" href="/content/dam/legalaidnsw/apple-touch-icon.png"/> <meta property="og:url" content="https://www.legalaid.nsw.gov.au/about-us/client-satisfaction-surveys"/> <meta property="og:type" content="article"/> <meta property="og:title" content="Client satisfaction surveys"/> <meta property="og:description" content="Every 2 years we survey our clients to find out what they think and feel about the legal help we give them. Here are the results."/> <meta property="og:image"/> <meta name="twitter:card" content="summary_large_image"/> <!-- Meta Pixel Code --> <script> !function (f, b, e, v, n, t, s) { if (f.fbq) return; n = f.fbq = function () { n.callMethod ? n.callMethod.apply(n, arguments) : n.queue.push(arguments) }; if (!f._fbq) f._fbq = n; n.push = n; n.loaded = !0; n.version = '2.0'; n.queue = []; t = b.createElement(e); t.async = !0; t.src = v; s = b.getElementsByTagName(e)[0]; s.parentNode.insertBefore(t, s) }(window, document, 'script', 'https://connect.facebook.net/en_US/fbevents.js'); fbq('init', '2652181541706123'); fbq('track', 'PageView'); fbq('track', 'ViewContent'); </script> <noscript><img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=2652181541706123&ev=PageView&noscript=1/"/></noscript> <!-- End Meta Pixel Code --> <script type="text/javascript" src="//assets.adobedtm.com/79daa0f329f7/a977dd08c83f/launch-3c2c05d0abc8.min.js"></script> <script async src="/etc.clientlibs/legalaidnsw/clientlibs/clientlib-dependencies.lc-d41d8cd98f00b204e9800998ecf8427e-lc.min.js"></script> <link rel="stylesheet" href="/etc.clientlibs/legalaidnsw/clientlibs/clientlib-dependencies.lc-d41d8cd98f00b204e9800998ecf8427e-lc.min.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/legalaidnsw/clientlibs/clientlib-site.lc-627f5520f07d4ea9b1771732a4f54575-lc.min.css" type="text/css"> <script async src="/etc.clientlibs/core/wcm/components/commons/datalayer/v2/clientlibs/core.wcm.components.commons.datalayer.v2.lc-1e0136bad0acfb78be509234578e44f9-lc.min.js"></script> </head> <body class="page basicpage" id="client-satisfaction-surveys" data-cmp-link-accessibility-enabled data-cmp-link-accessibility-text="opens in a new tab" data-cmp-data-layer-enabled data-cmp-data-layer-name="adobeDataLayer"> <script> var dataLayerName = 'adobeDataLayer' || 'adobeDataLayer'; window[dataLayerName] = window[dataLayerName] || []; window[dataLayerName].push({ page: JSON.parse("{\x22client\u002Dsatisfaction\u002Dsurveys\x22:{\x22@type\x22:\x22legalaidnsw\/components\/page\x22,\x22repo:modifyDate\x22:\x222024\u002D09\u002D18T01:41:58Z\x22,\x22dc:title\x22:\x22Client satisfaction surveys\x22,\x22dc:description\x22:\x22Every 2 years we survey our clients to find out what they think and feel about the legal help we give them. Here are the results.\x22,\x22xdm:template\x22:\x22\/conf\/legalaidnsw\/settings\/wcm\/templates\/content\u002Dpage\x22,\x22xdm:language\x22:\x22en\u002DAU\x22,\x22xdm:tags\x22:[],\x22repo:path\x22:\x22\/content\/legalaidnsw\/au\/en\/about\u002Dus\/client\u002Dsatisfaction\u002Dsurveys.html\x22}}"), event:'cmp:show', eventInfo: { path: 'page.client\u002Dsatisfaction\u002Dsurveys' } }); </script> <div class="root container responsivegrid"> <div id="container-002b0f5f8d" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 "> <div class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <div id="experiencefragment-6a2bb6ddee" class="cmp-experiencefragment cmp-experiencefragment--header"> <div id="container-8e89c458e5" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="alertbanner aem-GridColumn aem-GridColumn--default--12"> </div> <div class="header aem-GridColumn aem-GridColumn--default--12"><header class='header list-type-none' data-cmp-data-layer="{&#34;header-428288771a&#34;:{&#34;@type&#34;:&#34;legalaidnsw/components/header&#34;,&#34;description&#34;:&#34;Legal Aid NSW is here to help you.&#34;,&#34;loginButtonLabel&#34;:&#34;Client Portal&#34;,&#34;ctaLabel&#34;:&#34;Grants Online&#34;,&#34;searchPageLink&#34;:&#34;/content/legalaidnsw/au/en/search.html&#34;,&#34;primaryLinks&#34;:{&#34;primaryLink-item-0&#34;:{&#34;linkTitle&#34;:&#34;My problem is about&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/my-problem-is-about.html&#34;,&#34;secondaryLinks&#34;:{&#34;secondaryLink-item-6&#34;:{&#34;linkTitle&#34;:&#34;Mental health&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/my-problem-is-about/mental-health.html&#34;},&#34;secondaryLink-item-5&#34;:{&#34;linkTitle&#34;:&#34;Fines&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/my-problem-is-about/fines.html&#34;},&#34;secondaryLink-item-4&#34;:{&#34;linkTitle&#34;:&#34;Discrimination&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/my-problem-is-about/discrimination.html&#34;},&#34;secondaryLink-item-3&#34;:{&#34;linkTitle&#34;:&#34;Disasters&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/my-problem-is-about/disasters.html&#34;},&#34;secondaryLink-item-9&#34;:{&#34;linkTitle&#34;:&#34;My housing&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/my-problem-is-about/my-housing.html&#34;},&#34;secondaryLink-item-8&#34;:{&#34;linkTitle&#34;:&#34;My family or relationship&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/my-problem-is-about/my-family-or-relationship.html&#34;},&#34;secondaryLink-item-7&#34;:{&#34;linkTitle&#34;:&#34;My car or a driving offence&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/my-problem-is-about/my-car-or-a-driving-offence.html&#34;},&#34;secondaryLink-item-2&#34;:{&#34;linkTitle&#34;:&#34;Cyber safety&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/my-problem-is-about/cyber-safety.html&#34;},&#34;secondaryLink-item-16&#34;:{&#34;linkTitle&#34;:&#34;Victims rights&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/my-problem-is-about/victims-rights.html&#34;},&#34;secondaryLink-item-1&#34;:{&#34;linkTitle&#34;:&#34;Apprehended Violence Orders&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/my-problem-is-about/apprehended-violence-order-avo.html&#34;},&#34;secondaryLink-item-17&#34;:{&#34;linkTitle&#34;:&#34;Visas and immigration&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/my-problem-is-about/visas-and-immigration.html&#34;},&#34;secondaryLink-item-0&#34;:{&#34;linkTitle&#34;:&#34;A criminal charge&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/my-problem-is-about/a-criminal-charge.html&#34;},&#34;secondaryLink-item-18&#34;:{&#34;linkTitle&#34;:&#34;I have a different problem&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/my-problem-is-about/i-have-a-different-problem.html&#34;},&#34;secondaryLink-item-12&#34;:{&#34;linkTitle&#34;:&#34;My neighbour&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/my-problem-is-about/my-neighbour.html&#34;},&#34;secondaryLink-item-13&#34;:{&#34;linkTitle&#34;:&#34;My rights as a...&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/my-problem-is-about/my-right-as-a.html&#34;},&#34;secondaryLink-item-14&#34;:{&#34;linkTitle&#34;:&#34;Planning ahead&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/my-problem-is-about/planning-ahead.html&#34;},&#34;secondaryLink-item-15&#34;:{&#34;linkTitle&#34;:&#34;Someone who died&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/my-problem-is-about/someone-who-died.html&#34;},&#34;secondaryLink-item-10&#34;:{&#34;linkTitle&#34;:&#34;My job&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/my-problem-is-about/my-job.html&#34;},&#34;secondaryLink-item-11&#34;:{&#34;linkTitle&#34;:&#34;My money&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/my-problem-is-about/my-money.html&#34;}}},&#34;primaryLink-item-3&#34;:{&#34;linkTitle&#34;:&#34;About us&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/about-us.html&#34;,&#34;secondaryLinks&#34;:{&#34;secondaryLink-item-6&#34;:{&#34;linkTitle&#34;:&#34;Our client service standards&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/about-us/our-client-service-standards.html&#34;},&#34;secondaryLink-item-5&#34;:{&#34;linkTitle&#34;:&#34;Our partners&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/about-us/our-partners.html&#34;},&#34;secondaryLink-item-4&#34;:{&#34;linkTitle&#34;:&#34;Our organisation&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/about-us/our-organisation.html&#34;},&#34;secondaryLink-item-3&#34;:{&#34;linkTitle&#34;:&#34;Our board&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/about-us/our-board.html&#34;},&#34;secondaryLink-item-9&#34;:{&#34;linkTitle&#34;:&#34;News&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/about-us/news.html&#34;},&#34;secondaryLink-item-8&#34;:{&#34;linkTitle&#34;:&#34;Careers&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/about-us/careers.html&#34;},&#34;secondaryLink-item-7&#34;:{&#34;linkTitle&#34;:&#34;Client satisfaction surveys&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/about-us/client-satisfaction-surveys.html&#34;},&#34;secondaryLink-item-2&#34;:{&#34;linkTitle&#34;:&#34;Our history&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/about-us/our-history.html&#34;},&#34;secondaryLink-item-1&#34;:{&#34;linkTitle&#34;:&#34;Strategic Plan 2023–2028&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/about-us/strategic-plan-2023-to-2028.html&#34;},&#34;secondaryLink-item-0&#34;:{&#34;linkTitle&#34;:&#34;Who we are&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/about-us/who-we-are.html&#34;},&#34;secondaryLink-item-12&#34;:{&#34;linkTitle&#34;:&#34;Access to information&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/about-us/access-to-information.html&#34;},&#34;secondaryLink-item-13&#34;:{&#34;linkTitle&#34;:&#34;Policies&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/about-us/policies.html&#34;},&#34;secondaryLink-item-10&#34;:{&#34;linkTitle&#34;:&#34;Law reform&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/about-us/law-reform.html&#34;},&#34;secondaryLink-item-11&#34;:{&#34;linkTitle&#34;:&#34;Annual reports&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/about-us/annual-reports.html&#34;}}},&#34;primaryLink-item-4&#34;:{&#34;linkTitle&#34;:&#34;Contact us &#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/contact-us.html&#34;,&#34;secondaryLinks&#34;:{&#34;secondaryLink-item-2&#34;:{&#34;linkTitle&#34;:&#34;Pay contribution to Legal Aid NSW&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/contact-us/pay-legal-aid-nsw.html&#34;},&#34;secondaryLink-item-1&#34;:{&#34;linkTitle&#34;:&#34;Feedback and complaints&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/contact-us/feedback-and-complaints.html&#34;},&#34;secondaryLink-item-0&#34;:{&#34;linkTitle&#34;:&#34;Our offices&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/contact-us/our-offices.html&#34;}}},&#34;primaryLink-item-1&#34;:{&#34;linkTitle&#34;:&#34;Ways to get help&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/ways-to-get-help.html&#34;,&#34;secondaryLinks&#34;:{&#34;secondaryLink-item-6&#34;:{&#34;linkTitle&#34;:&#34;Apply for legal aid &#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/ways-to-get-help/apply-for-legal-aid.html&#34;},&#34;secondaryLink-item-5&#34;:{&#34;linkTitle&#34;:&#34;Guided Pathways&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/ways-to-get-help/guided-pathways.html&#34;},&#34;secondaryLink-item-4&#34;:{&#34;linkTitle&#34;:&#34;Legal words&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/ways-to-get-help/legal-words.html&#34;},&#34;secondaryLink-item-3&#34;:{&#34;linkTitle&#34;:&#34;Publications and resources&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/ways-to-get-help/publications-and-resources.html&#34;},&#34;secondaryLink-item-9&#34;:{&#34;linkTitle&#34;:&#34;Community Legal Education (CLE) &#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/ways-to-get-help/community-legal-education.html&#34;},&#34;secondaryLink-item-8&#34;:{&#34;linkTitle&#34;:&#34;Appeal a Legal Aid NSW decision&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/ways-to-get-help/appeal-a-legal-aid-decision.html&#34;},&#34;secondaryLink-item-10&#34;:{&#34;linkTitle&#34;:&#34;Complaints about a service&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/ways-to-get-help/complaints-about-a-service.html&#34;},&#34;secondaryLink-item-7&#34;:{&#34;linkTitle&#34;:&#34;My legal aid &#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/ways-to-get-help/my-legal-aid.html&#34;},&#34;secondaryLink-item-11&#34;:{&#34;linkTitle&#34;:&#34;Client Portal resources&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/ways-to-get-help/client-portal.html&#34;},&#34;secondaryLink-item-2&#34;:{&#34;linkTitle&#34;:&#34;Representing myself&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/ways-to-get-help/representing-myself.html&#34;},&#34;secondaryLink-item-1&#34;:{&#34;linkTitle&#34;:&#34;Help at court&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/ways-to-get-help/help-at-court.html&#34;},&#34;secondaryLink-item-0&#34;:{&#34;linkTitle&#34;:&#34;Legal advice&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/ways-to-get-help/legal-advice.html&#34;}}},&#34;primaryLink-item-2&#34;:{&#34;linkTitle&#34;:&#34;For lawyers&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/for-lawyers.html&#34;,&#34;secondaryLinks&#34;:{&#34;secondaryLink-item-6&#34;:{&#34;linkTitle&#34;:&#34;Professional development&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/for-lawyers/professional-development.html&#34;},&#34;secondaryLink-item-5&#34;:{&#34;linkTitle&#34;:&#34;Resources and tools&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/for-lawyers/resources-and-tools.html&#34;},&#34;secondaryLink-item-4&#34;:{&#34;linkTitle&#34;:&#34;Fee scales&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/for-lawyers/fee-scales.html&#34;},&#34;secondaryLink-item-3&#34;:{&#34;linkTitle&#34;:&#34;Policy Online&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/for-lawyers/policy-online.html&#34;},&#34;secondaryLink-item-9&#34;:{&#34;linkTitle&#34;:&#34;Panel lawyer news&#34;,&#34;link&#34;:&#34;https://news.legalaid.nsw.gov.au/pub/pubType/EO/pubID/zzzz62158161a9adc966/interface.html&#34;},&#34;secondaryLink-item-8&#34;:{&#34;linkTitle&#34;:&#34;Legal Aid Review Panels (LARP)&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/for-lawyers/legal-aid-review-panels.html&#34;},&#34;secondaryLink-item-7&#34;:{&#34;linkTitle&#34;:&#34;LawPrompt&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/lawprompt.html&#34;},&#34;secondaryLink-item-2&#34;:{&#34;linkTitle&#34;:&#34;Schemes&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/for-lawyers/schemes.html&#34;},&#34;secondaryLink-item-1&#34;:{&#34;linkTitle&#34;:&#34;Grants Online&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/for-lawyers/grants-online.html&#34;},&#34;secondaryLink-item-0&#34;:{&#34;linkTitle&#34;:&#34;Panels and compliance&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/for-lawyers/panels-and-compliance.html&#34;}}}},&#34;logoLink&#34;:&#34;/content/legalaidnsw/au/en.html&#34;,&#34;loginButtonLink&#34;:&#34;https://portal.legalaid.nsw.gov.au/prweb/PRAuth&#34;,&#34;enableFontSize&#34;:true,&#34;ctaLink&#34;:&#34;https://elodge.legalaid.nsw.gov.au/&#34;,&#34;enableSearch&#34;:true,&#34;altText&#34;:&#34;Legal Aid NSW home page&#34;,&#34;suggestedSearchOneLabel&#34;:&#34;fine&#34;,&#34;suggestedSearchThreeLabel&#34;:&#34;get help&#34;,&#34;showQuickResults&#34;:true,&#34;enableLanguage&#34;:true,&#34;promoButtonLabel&#34;:null,&#34;searchPlaceholderHeader&#34;:&#34;Search Legal Aid NSW&#34;,&#34;suggestedSearchThreeLink&#34;:&#34;https://www.legalaid.nsw.gov.au/search?q=get+help&#34;,&#34;suggestedSearchTwoLink&#34;:&#34;https://www.legalaid.nsw.gov.au/search?q=safety&#34;,&#34;logoImage&#34;:&#34;/content/dam/legalaidnsw/logos/header-logo.svg&#34;,&#34;subtitle&#34;:&#34;Do you have a legal problem in NSW?&#34;,&#34;promoButtonLink&#34;:&#34;https://portal.legalaid.nsw.gov.au/prweb/PRAuth&#34;,&#34;suggestedSearchOneLink&#34;:&#34;https://www.legalaid.nsw.gov.au/search?q=fine&#34;,&#34;suggestedSearchTwoLabel&#34;:&#34;safety&#34;,&#34;showSuggestions&#34;:true}}"> <!--skip to main content button ends--> <div class="skip-links ctabutton cmp-button--secondary cmp-button--text"> <a class="skip-to-content cmp-button" href="#maincontent" role="button">Skip to main content</a> </div> <!--skip to main content button ends--> <!--top nav desktop version: starts --> <div class='top-nav' id='topNav'> <div class='container-fluid d-none d-lg-block'> <nav class='top-nav__wrap'> <ul class='top-nav__wrap__items'> <li class='top-nav__wrap__items__item'> <div class='dropdown font-size-change'> <button aria-expanded='false' class='btn dropdown-toggle fontSize-btn' data-bs-toggle='dropdown' type='button' id='fontSizeBtn'> Font size - M </button> <ul class='dropdown-menu font-size-dropdown' role='menubar'> <li class='selected' value="M" role='none'> <a aria-label='Font Size Medium' class='dropdown-item' href='javascript:' role='menuitem'> Font size - M </a> </li> <li value="L" role='none'> <a aria-label='Font Size Large' class='dropdown-item' href='javascript:' role='menuitem'> Font size - L </a> </li> <li value="XL" role='none'> <a class='dropdown-item' aria-label='Font Size Extra Large' href='javascript:' role='menuitem'> Font size - XL </a> </li> </ul> </div> </li> <li class='top-nav__wrap__items__item'> <div class='dropdown language-change'> <button aria-expanded='false' aria-label='Select Language' class='btn dropdown-toggle language-btn' data-bs-toggle='dropdown' type='button' id='languageBtn'> English </button> <ul class='dropdown-menu language-dropdown' role='menubar' data-current-page-language="English (Australia)"> <li class='selected' role='none' data-linked-page-language="English (Australia)"> <a class='dropdown-item' href='/' role='menuitem'> English </a> </li> <li class='selected' role='none' data-linked-page-language="Arabic"> <a class='dropdown-item' href='/help-in-other-languages/ways-to-get-help-ar' role='menuitem'> اللغة العربي </a> </li> <li class='selected' role='none' data-linked-page-language="Chinese (China)"> <a class='dropdown-item' href='/help-in-other-languages/ways-to-get-help-chs' role='menuitem'> 简体中文 </a> </li> <li class='selected' role='none' data-linked-page-language="Chinese"> <a class='dropdown-item' href='/help-in-other-languages/ways-to-get-help-cht' role='menuitem'> 繁體中文 </a> </li> <li class='selected' role='none' data-linked-page-language="Persian (Iran)"> <a class='dropdown-item' href='/help-in-other-languages/ways-to-get-help-prs' role='menuitem'> دری </a> </li> <li class='selected' role='none' data-linked-page-language="Persian"> <a class='dropdown-item' href='/help-in-other-languages/ways-to-get-help-fa' role='menuitem'> فارسی </a> </li> <li class='selected' role='none' data-linked-page-language="Korean (South Korea)"> <a class='dropdown-item' href='/help-in-other-languages/ways-to-get-help-ko' role='menuitem'> 한국어 </a> </li> <li class='selected' role='none' data-linked-page-language="Spanish"> <a class='dropdown-item' href='/help-in-other-languages/ways-to-get-help-es' role='menuitem'> Español </a> </li> <li class='selected' role='none' data-linked-page-language="Thai"> <a class='dropdown-item' href='/help-in-other-languages/ways-to-get-help-th' role='menuitem'> ภาษาไทย </a> </li> <li class='selected' role='none' data-linked-page-language="Turkish"> <a class='dropdown-item' href='/help-in-other-languages/ways-to-get-help-tr' role='menuitem'> Türkçe </a> </li> <li class='selected' role='none' data-linked-page-language="Vietnamese"> <a class='dropdown-item' href='/help-in-other-languages/ways-to-get-help-vi' role='menuitem'> tiếng Việt </a> </li> <li class='selected' role='none' data-linked-page-language="other"> <a class='dropdown-item' href='/help-in-other-languages' role='menuitem'> More languages </a> </li> </ul> </div> </li> <li class="top-nav__wrap__items__item"> <div class="button ctabutton cmp-button--outline cmp-button--text"> <a href="https://elodge.legalaid.nsw.gov.au/" aria-label='Grants Online' class="cmp-button" role='button'> <span class="cmp-button__text" aria-hidden='true'> Grants Online </span> </a> </div> </li> <li class='top-nav__wrap__items__item'> <div class='button ctabutton cmp-button--primary cmp-button--text'> <a class='cmp-button' href="https://portal.legalaid.nsw.gov.au/prweb/PRAuth" aria-label='Client Portal' role='button'> <span class='cmp-button__text' aria-hidden='true'> Client Portal </span> </a> </div> </li> <li class='top-nav__wrap__items__item'> <a class='search' data-bs-target='#searchModal' data-bs-toggle='modal' href="javascript:" role='button' aria-label='Open Search Modal'> <img alt='search' class='search__icon' aria-hidden='true' loading='lazy' src='/etc.clientlibs/legalaidnsw/clientlibs/clientlib-site/resources/assets/svg/search-icon.svg'/> </a> </li> </ul> </nav> </div> <div aria-hidden='true' class='modal fade search-modal' id='searchModal' role='dialog' tabindex='-1'> <div class='modal-dialog modal-fullscreen'> <div class='modal-content'> <a class='search-modal__close' data-bs-target='#searchModal' data-bs-toggle='modal' role='button' aria-label='Close Search Modal' href="javascript:" tabindex='0'> <img alt='Close Search' aria-hidden='true' class='search-modal__close__icon' loading='lazy' src="/etc.clientlibs/legalaidnsw/clientlibs/clientlib-site/resources/assets/svg/close-icon.svg"/> </a> <div class='modal-body'> <div class='container'> <div class='row justify-content-center'> <div class='col-sm-12 col-md-10'> <div class='search-form'> <form role="search" method="get" class="search-form" action="/search" data-quick-suggestions-enabled="true" data-quick-suggestions="/content/experience-fragments/legalaidnsw/au/en/site/header/master/jcr:content/root/header/quickSuggestions.suggestions.json" data-quick-search-results-enabled="true" data-quick-search-results="/content/experience-fragments/legalaidnsw/au/en/site/header/master/jcr:content/root/header/quickResults.results.json" id='searchForm' name='searchForm' novalidate=''> <div class='input-group input-group-lg'> <input autofocus class='form-control search-form__input' id='search-input' aria-label="Enter Keyword To Search" placeholder='Search Legal Aid NSW' type='text' value='' name="q"/> <div class='button ctabutton cmp-button--primary cmp-button--text'> <button class='cmp-button search-form__btn' type='submit' aria-label='submit search'> <span class="cmp-button__text"> Search </span> </button> </div> </div> <div class="error-msg">Please enter a keyword or phrase.</div> <!-- Quick results overlay --> <div class="search-field"> <div class="quick-lists" data-quick-lists> <dl class="quick-suggestions" data-quick-suggestions> <dt>Suggested search terms</dt> </dl> <dl class="quick-results" data-quick-results> <dt>Quick results</dt> </dl> </div> </div> </form> </div> </div> <div class='col-sm-12 col-md-10 search-keywords'> <h6> Suggested Keywords </h6> <ul> <li> <a href='https://www.legalaid.nsw.gov.au/search?q=fine'> fine </a> </li> <li> <a href='https://www.legalaid.nsw.gov.au/search?q=safety'> safety </a> </li> <li> <a href='https://www.legalaid.nsw.gov.au/search?q=get+help'> get help </a> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> <!--top nav desktop version: ends --> <!--main menu desktop version: starts --> <div class='main-nav' id='mainNav'> <div class='main-mega-menu-desktop'> <nav class='mega-menu-navbar-default'> <div class='mega-menu-navbar'> <div class='container-fluid'> <div class='nav-wrap'> <div class='logo-container'> <div class='navbar-header'> <a href='/' aria-label='Legal Aid NSW home page'> <img aria-hidden='true' alt='Legal Aid NSW home page' loading='lazy' src='/content/dam/legalaidnsw/logos/header-logo.svg'/> </a> </div> </div> <div class='navbar-items' role='navigation' aria-label='Main menu'> <ul class='nav navbar-nav'> <li class='menu-item'> <a tabindex='0' class='mega-menu-link' href='/my-problem-is-about'> My problem is about </a> <div aria-expanded='true' class='sub-menu-wrap mega-dropdown'> <div class="container"> <div class="row"> <div class="col-lg-4"> <div class='menu-promotion-wrapper'> <div class='tiles-wrapper'> <div class='tile'> <div class='tile-content-wrapp'> <div class='content'> <h2 class="h1" aria-label="link-title" role="link-title"> My problem is about </h2> <p class="h4" aria-label="link-subtitle" role="link-subtitle"> Do you have a legal problem in NSW? </p> <p> Legal Aid NSW is here to help you. </p> </div> </div> </div> </div> </div> </div> <div class="col-lg-8"> <div class='menu-items-wrapper' role='navigation' aria-label='sub menu'> <div class='menu-items'> <ul class='sub-menu' role='menu' aria-label="My problem is about"> <li role='none'> <a href='/my-problem-is-about/a-criminal-charge' role='menuitem'> <span>A criminal charge</span> </a> </li> <li role='none'> <a href='/my-problem-is-about/apprehended-violence-order-avo' role='menuitem'> <span>Apprehended Violence Orders</span> </a> </li> <li role='none'> <a href='/my-problem-is-about/cyber-safety' role='menuitem'> <span>Cyber safety</span> </a> </li> <li role='none'> <a href='/my-problem-is-about/disasters' role='menuitem'> <span>Disasters</span> </a> </li> <li role='none'> <a href='/my-problem-is-about/discrimination' role='menuitem'> <span>Discrimination</span> </a> </li> <li role='none'> <a href='/my-problem-is-about/fines' role='menuitem'> <span>Fines</span> </a> </li> <li role='none'> <a href='/my-problem-is-about/mental-health' role='menuitem'> <span>Mental health</span> </a> </li> <li role='none'> <a href='/my-problem-is-about/my-car-or-a-driving-offence' role='menuitem'> <span>My car or a driving offence</span> </a> </li> </ul> <ul class='sub-menu' role='menu' aria-label="My problem is about"> <li role='none'> <a href='/my-problem-is-about/my-family-or-relationship' role='menuitem'> <span>My family or relationship</span> </a> </li> <li role='none'> <a href='/my-problem-is-about/my-housing' role='menuitem'> <span>My housing</span> </a> </li> <li role='none'> <a href='/my-problem-is-about/my-job' role='menuitem'> <span>My job</span> </a> </li> <li role='none'> <a href='/my-problem-is-about/my-money' role='menuitem'> <span>My money</span> </a> </li> <li role='none'> <a href='/my-problem-is-about/my-neighbour' role='menuitem'> <span>My neighbour</span> </a> </li> <li role='none'> <a href='/my-problem-is-about/my-right-as-a' role='menuitem'> <span>My rights as a...</span> </a> </li> <li role='none'> <a href='/my-problem-is-about/planning-ahead' role='menuitem'> <span>Planning ahead</span> </a> </li> <li role='none'> <a href='/my-problem-is-about/someone-who-died' role='menuitem'> <span>Someone who died</span> </a> </li> </ul> <ul class='sub-menu' role='menu' aria-label="My problem is about"> <li role='none'> <a href='/my-problem-is-about/victims-rights' role='menuitem'> <span>Victims rights</span> </a> </li> <li role='none'> <a href='/my-problem-is-about/visas-and-immigration' role='menuitem'> <span>Visas and immigration</span> </a> </li> <li role='none'> <a href='/my-problem-is-about/i-have-a-different-problem' role='menuitem'> <span>I have a different problem</span> </a> </li> </ul> </div> </div> </div> </div> </div> </div> </li> <li class='menu-item'> <a tabindex='0' class='mega-menu-link' href='/ways-to-get-help'> Ways to get help </a> <div aria-expanded='true' class='sub-menu-wrap mega-dropdown'> <div class="container"> <div class="row"> <div class="col-lg-4"> <div class='menu-promotion-wrapper'> <div class='tiles-wrapper'> <div class='tile'> <div class='tile-content-wrapp'> <div class='content'> <h2 class="h1" aria-label="link-title" role="link-title"> Ways to get help </h2> <p class="h4" aria-label="link-subtitle" role="link-subtitle"> Do you have a legal problem in NSW? </p> <p> Legal Aid NSW is here to help you. </p> </div> </div> </div> </div> </div> </div> <div class="col-lg-8"> <div class='menu-items-wrapper' role='navigation' aria-label='sub menu'> <div class='menu-items'> <ul class='sub-menu' role='menu' aria-label="Ways to get help"> <li role='none'> <a href='/ways-to-get-help/legal-advice' role='menuitem'> <span>Legal advice</span> </a> </li> <li role='none'> <a href='/ways-to-get-help/help-at-court' role='menuitem'> <span>Help at court</span> </a> </li> <li role='none'> <a href='/ways-to-get-help/representing-myself' role='menuitem'> <span>Representing myself</span> </a> </li> <li role='none'> <a href='/ways-to-get-help/publications-and-resources' role='menuitem'> <span>Publications and resources</span> </a> </li> <li role='none'> <a href='/ways-to-get-help/legal-words' role='menuitem'> <span>Legal words</span> </a> </li> <li role='none'> <a href='/ways-to-get-help/guided-pathways' role='menuitem'> <span>Guided Pathways</span> </a> </li> <li role='none'> <a href='/ways-to-get-help/apply-for-legal-aid' role='menuitem'> <span>Apply for legal aid </span> </a> </li> <li role='none'> <a href='/ways-to-get-help/my-legal-aid' role='menuitem'> <span>My legal aid </span> </a> </li> </ul> <ul class='sub-menu' role='menu' aria-label="Ways to get help"> <li role='none'> <a href='/ways-to-get-help/appeal-a-legal-aid-decision' role='menuitem'> <span>Appeal a Legal Aid NSW decision</span> </a> </li> <li role='none'> <a href='/ways-to-get-help/community-legal-education' role='menuitem'> <span>Community Legal Education (CLE) </span> </a> </li> <li role='none'> <a href='/ways-to-get-help/complaints-about-a-service' role='menuitem'> <span>Complaints about a service</span> </a> </li> <li role='none'> <a href='/ways-to-get-help/client-portal' role='menuitem'> <span>Client Portal resources</span> </a> </li> </ul> </div> </div> </div> </div> </div> </div> </li> <li class='menu-item'> <a tabindex='0' class='mega-menu-link' href='/for-lawyers'> For lawyers </a> <div aria-expanded='true' class='sub-menu-wrap mega-dropdown'> <div class="container"> <div class="row"> <div class="col-lg-4"> <div class='menu-promotion-wrapper'> <div class='tiles-wrapper'> <div class='tile'> <div class='tile-content-wrapp'> <div class='content'> <h2 class="h1" aria-label="link-title" role="link-title"> For lawyers </h2> <p class="h4" aria-label="link-subtitle" role="link-subtitle"> Do you have a legal problem in NSW? </p> <p> Legal Aid NSW is here to help you. </p> </div> </div> </div> </div> </div> </div> <div class="col-lg-8"> <div class='menu-items-wrapper' role='navigation' aria-label='sub menu'> <div class='menu-items'> <ul class='sub-menu' role='menu' aria-label="For lawyers"> <li role='none'> <a href='/for-lawyers/panels-and-compliance' role='menuitem'> <span>Panels and compliance</span> </a> </li> <li role='none'> <a href='/for-lawyers/grants-online' role='menuitem'> <span>Grants Online</span> </a> </li> <li role='none'> <a href='/for-lawyers/schemes' role='menuitem'> <span>Schemes</span> </a> </li> <li role='none'> <a href='/for-lawyers/policy-online' role='menuitem'> <span>Policy Online</span> </a> </li> <li role='none'> <a href='/for-lawyers/fee-scales' role='menuitem'> <span>Fee scales</span> </a> </li> <li role='none'> <a href='/for-lawyers/resources-and-tools' role='menuitem'> <span>Resources and tools</span> </a> </li> <li role='none'> <a href='/for-lawyers/professional-development' role='menuitem'> <span>Professional development</span> </a> </li> <li role='none'> <a href='/lawprompt' role='menuitem'> <span>LawPrompt</span> </a> </li> </ul> <ul class='sub-menu' role='menu' aria-label="For lawyers"> <li role='none'> <a href='/for-lawyers/legal-aid-review-panels' role='menuitem'> <span>Legal Aid Review Panels (LARP)</span> </a> </li> <li role='none'> <a href='https://news.legalaid.nsw.gov.au/pub/pubType/EO/pubID/zzzz62158161a9adc966/interface.html' role='menuitem'> <span>Panel lawyer news</span> </a> </li> </ul> </div> </div> </div> </div> </div> </div> </li> <li class='menu-item'> <a tabindex='0' class='mega-menu-link' href='/about-us'> About us </a> <div aria-expanded='true' class='sub-menu-wrap mega-dropdown'> <div class="container"> <div class="row"> <div class="col-lg-4"> <div class='menu-promotion-wrapper'> <div class='tiles-wrapper'> <div class='tile'> <div class='tile-content-wrapp'> <div class='content'> <h2 class="h1" aria-label="link-title" role="link-title"> About us </h2> <p class="h4" aria-label="link-subtitle" role="link-subtitle"> Do you have a legal problem in NSW? </p> <p> Legal Aid NSW is here to help you. </p> </div> </div> </div> </div> </div> </div> <div class="col-lg-8"> <div class='menu-items-wrapper' role='navigation' aria-label='sub menu'> <div class='menu-items'> <ul class='sub-menu' role='menu' aria-label="About us"> <li role='none'> <a href='/about-us/who-we-are' role='menuitem'> <span>Who we are</span> </a> </li> <li role='none'> <a href='/about-us/strategic-plan-2023-to-2028' role='menuitem'> <span>Strategic Plan 2023–2028</span> </a> </li> <li role='none'> <a href='/about-us/our-history' role='menuitem'> <span>Our history</span> </a> </li> <li role='none'> <a href='/about-us/our-board' role='menuitem'> <span>Our board</span> </a> </li> <li role='none'> <a href='/about-us/our-organisation' role='menuitem'> <span>Our organisation</span> </a> </li> <li role='none'> <a href='/about-us/our-partners' role='menuitem'> <span>Our partners</span> </a> </li> <li role='none'> <a href='/about-us/our-client-service-standards' role='menuitem'> <span>Our client service standards</span> </a> </li> <li role='none'> <a href='/about-us/client-satisfaction-surveys' role='menuitem'> <span>Client satisfaction surveys</span> </a> </li> </ul> <ul class='sub-menu' role='menu' aria-label="About us"> <li role='none'> <a href='/about-us/careers' role='menuitem'> <span>Careers</span> </a> </li> <li role='none'> <a href='/about-us/news' role='menuitem'> <span>News</span> </a> </li> <li role='none'> <a href='/about-us/law-reform' role='menuitem'> <span>Law reform</span> </a> </li> <li role='none'> <a href='/about-us/annual-reports' role='menuitem'> <span>Annual reports</span> </a> </li> <li role='none'> <a href='/about-us/access-to-information' role='menuitem'> <span>Access to information</span> </a> </li> <li role='none'> <a href='/about-us/policies' role='menuitem'> <span>Policies</span> </a> </li> </ul> </div> </div> </div> </div> </div> </div> </li> <li class='menu-item'> <a tabindex='0' class='mega-menu-link' href='/contact-us'> Contact us </a> <div aria-expanded='true' class='sub-menu-wrap mega-dropdown'> <div class="container"> <div class="row"> <div class="col-lg-4"> <div class='menu-promotion-wrapper'> <div class='tiles-wrapper'> <div class='tile'> <div class='tile-content-wrapp'> <div class='content'> <h2 class="h1" aria-label="link-title" role="link-title"> Contact us </h2> <p class="h4" aria-label="link-subtitle" role="link-subtitle"> Do you have a legal problem in NSW? </p> <p> Legal Aid NSW is here to help you. </p> </div> </div> </div> </div> </div> </div> <div class="col-lg-8"> <div class='menu-items-wrapper' role='navigation' aria-label='sub menu'> <div class='menu-items'> <ul class='sub-menu' role='menu' aria-label="Contact us "> <li role='none'> <a href='/contact-us/our-offices' role='menuitem'> <span>Our offices</span> </a> </li> <li role='none'> <a href='/contact-us/feedback-and-complaints' role='menuitem'> <span>Feedback and complaints</span> </a> </li> <li role='none'> <a href='/contact-us/pay-legal-aid-nsw' role='menuitem'> <span>Pay contribution to Legal Aid NSW</span> </a> </li> </ul> </div> </div> </div> </div> </div> </div> </li> </ul> </div> <!--hamburger for mobile view --> <div class='mobile-search-icon mobile-view'> <ul> <li class='nav-item nav-expand'> <a class='search' data-bs-target='#searchModal' data-bs-toggle='modal' role='button' aria-label='Open Search Modal' href="javascript:"> <img alt='search' class='search__icon' aria-hidden='true' loading='lazy' src='/etc.clientlibs/legalaidnsw/clientlibs/clientlib-site/resources/assets/svg/search-icon.svg'/> </a> </li> </ul> </div> <div aria-label='Toggle Mobile Navigation' class='hamburger mobile-view' tabindex='0'> <span class='line'></span> <span class='line'></span> <span class='line'></span> </div> </div> </div> </div> </nav> </div> <!--main menu desktop version: ends --> </div> <!--main menu mobile version: starts --> <nav class='nav-drill'> <ul class="mobile-nav-items-top"> <li class='top-nav__wrap__items__item nav-item'> <div class='dropdown font-size-change'> <button class='btn dropdown-toggle fontSize-btn' type='button' data-bs-toggle='dropdown' aria-expanded='false' aria-label='Select Font Size'> Font size - M </button> <ul class='dropdown-menu font-size-dropdown' role='menubar'> <li class='selected' value="M" role='none'> <a class='dropdown-item' aria-label='Font Size Medium' href='javascript:' role='menuitem'> Font size - M </a> </li> <li value="L" role='none'> <a class='dropdown-item' aria-label='Font Size Large' href='javascript:' role='menuitem'> Font size - L </a> </li> <li value="XL" role='none'> <a aria-label='Font Size Extra Large' class='dropdown-item' href='javascript:' role='menuitem'> Font size - XL </a> </li> </ul> </div> </li> <li class='vertical-divider'></li> <li class='top-nav__wrap__items__item nav-item'> <div class='dropdown language-change'> <button class='btn dropdown-toggle language-btn' aria-label='Select Language' type='button' data-bs-toggle='dropdown' aria-expanded='false'> English </button> <ul class='dropdown-menu language-dropdown' role='menubar' data-current-page-language="English"> <li role='none' data-linked-page-language="English (Australia)"> <a class='dropdown-item' href='/' role='menuitem'> English </a> </li> <li role='none' data-linked-page-language="Arabic"> <a class='dropdown-item' href='/help-in-other-languages/ways-to-get-help-ar' role='menuitem'> اللغة العربي </a> </li> <li role='none' data-linked-page-language="Chinese (China)"> <a class='dropdown-item' href='/help-in-other-languages/ways-to-get-help-chs' role='menuitem'> 简体中文 </a> </li> <li role='none' data-linked-page-language="Chinese"> <a class='dropdown-item' href='/help-in-other-languages/ways-to-get-help-cht' role='menuitem'> 繁體中文 </a> </li> <li role='none' data-linked-page-language="Persian (Iran)"> <a class='dropdown-item' href='/help-in-other-languages/ways-to-get-help-prs' role='menuitem'> دری </a> </li> <li role='none' data-linked-page-language="Persian"> <a class='dropdown-item' href='/help-in-other-languages/ways-to-get-help-fa' role='menuitem'> فارسی </a> </li> <li role='none' data-linked-page-language="Korean (South Korea)"> <a class='dropdown-item' href='/help-in-other-languages/ways-to-get-help-ko' role='menuitem'> 한국어 </a> </li> <li role='none' data-linked-page-language="Spanish"> <a class='dropdown-item' href='/help-in-other-languages/ways-to-get-help-es' role='menuitem'> Español </a> </li> <li role='none' data-linked-page-language="Thai"> <a class='dropdown-item' href='/help-in-other-languages/ways-to-get-help-th' role='menuitem'> ภาษาไทย </a> </li> <li role='none' data-linked-page-language="Turkish"> <a class='dropdown-item' href='/help-in-other-languages/ways-to-get-help-tr' role='menuitem'> Türkçe </a> </li> <li role='none' data-linked-page-language="Vietnamese"> <a class='dropdown-item' href='/help-in-other-languages/ways-to-get-help-vi' role='menuitem'> tiếng Việt </a> </li> <li role='none' data-linked-page-language="other"> <a class='dropdown-item' href='/help-in-other-languages' role='menuitem'> More languages </a> </li> </ul> </div> </li> </ul> <ul class="mobile-nav-items-button-section"> <li class='nav-item'> <div class='button ctabutton cmp-button--outline cmp-button--text'> <a href="https://elodge.legalaid.nsw.gov.au/" class='btn cmp-button' role='button'> <span class='cmp-button__text'> Grants Online </span> </a> </div> </li> <li class='nav-item'> <div class='button ctabutton cmp-button--primary cmp-button--text'> <a href="https://portal.legalaid.nsw.gov.au/prweb/PRAuth" class='btn cmp-button' role='button'> <span class='cmp-button__text'> Client Portal </span> </a> </div> </li> </ul> <ul class='nav-items'> <li class='nav-item nav-expand'> <div class='nav-link nav-expand-link'> <a href='/my-problem-is-about'>My problem is about</a> <b class="nav-link-arrow"></b> </div> <ul class='nav-items nav-expand-content'> <li class='nav-item'> <span class='nav-link nav-back-link'> Back </span> </li> <li> <ul> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/a-criminal-charge'> A criminal charge </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/apprehended-violence-order-avo'> Apprehended Violence Orders </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/cyber-safety'> Cyber safety </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/disasters'> Disasters </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/discrimination'> Discrimination </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/fines'> Fines </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/mental-health'> Mental health </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/my-car-or-a-driving-offence'> My car or a driving offence </a> </li> </ul> <ul> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/my-family-or-relationship'> My family or relationship </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/my-housing'> My housing </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/my-job'> My job </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/my-money'> My money </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/my-neighbour'> My neighbour </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/my-right-as-a'> My rights as a... </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/planning-ahead'> Planning ahead </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/someone-who-died'> Someone who died </a> </li> </ul> <ul> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/victims-rights'> Victims rights </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/visas-and-immigration'> Visas and immigration </a> </li> <li class='nav-item'> <a class='nav-link' href='/my-problem-is-about/i-have-a-different-problem'> I have a different problem </a> </li> </ul> </li> </ul> </li> <li class='nav-item nav-expand'> <div class='nav-link nav-expand-link'> <a href='/ways-to-get-help'>Ways to get help</a> <b class="nav-link-arrow"></b> </div> <ul class='nav-items nav-expand-content'> <li class='nav-item'> <span class='nav-link nav-back-link'> Back </span> </li> <li> <ul> <li class='nav-item'> <a class='nav-link' href='/ways-to-get-help/legal-advice'> Legal advice </a> </li> <li class='nav-item'> <a class='nav-link' href='/ways-to-get-help/help-at-court'> Help at court </a> </li> <li class='nav-item'> <a class='nav-link' href='/ways-to-get-help/representing-myself'> Representing myself </a> </li> <li class='nav-item'> <a class='nav-link' href='/ways-to-get-help/publications-and-resources'> Publications and resources </a> </li> <li class='nav-item'> <a class='nav-link' href='/ways-to-get-help/legal-words'> Legal words </a> </li> <li class='nav-item'> <a class='nav-link' href='/ways-to-get-help/guided-pathways'> Guided Pathways </a> </li> <li class='nav-item'> <a class='nav-link' href='/ways-to-get-help/apply-for-legal-aid'> Apply for legal aid </a> </li> <li class='nav-item'> <a class='nav-link' href='/ways-to-get-help/my-legal-aid'> My legal aid </a> </li> </ul> <ul> <li class='nav-item'> <a class='nav-link' href='/ways-to-get-help/appeal-a-legal-aid-decision'> Appeal a Legal Aid NSW decision </a> </li> <li class='nav-item'> <a class='nav-link' href='/ways-to-get-help/community-legal-education'> Community Legal Education (CLE) </a> </li> <li class='nav-item'> <a class='nav-link' href='/ways-to-get-help/complaints-about-a-service'> Complaints about a service </a> </li> <li class='nav-item'> <a class='nav-link' href='/ways-to-get-help/client-portal'> Client Portal resources </a> </li> </ul> </li> </ul> </li> <li class='nav-item nav-expand'> <div class='nav-link nav-expand-link'> <a href='/for-lawyers'>For lawyers</a> <b class="nav-link-arrow"></b> </div> <ul class='nav-items nav-expand-content'> <li class='nav-item'> <span class='nav-link nav-back-link'> Back </span> </li> <li> <ul> <li class='nav-item'> <a class='nav-link' href='/for-lawyers/panels-and-compliance'> Panels and compliance </a> </li> <li class='nav-item'> <a class='nav-link' href='/for-lawyers/grants-online'> Grants Online </a> </li> <li class='nav-item'> <a class='nav-link' href='/for-lawyers/schemes'> Schemes </a> </li> <li class='nav-item'> <a class='nav-link' href='/for-lawyers/policy-online'> Policy Online </a> </li> <li class='nav-item'> <a class='nav-link' href='/for-lawyers/fee-scales'> Fee scales </a> </li> <li class='nav-item'> <a class='nav-link' href='/for-lawyers/resources-and-tools'> Resources and tools </a> </li> <li class='nav-item'> <a class='nav-link' href='/for-lawyers/professional-development'> Professional development </a> </li> <li class='nav-item'> <a class='nav-link' href='/lawprompt'> LawPrompt </a> </li> </ul> <ul> <li class='nav-item'> <a class='nav-link' href='/for-lawyers/legal-aid-review-panels'> Legal Aid Review Panels (LARP) </a> </li> <li class='nav-item'> <a class='nav-link' href='https://news.legalaid.nsw.gov.au/pub/pubType/EO/pubID/zzzz62158161a9adc966/interface.html'> Panel lawyer news </a> </li> </ul> </li> </ul> </li> <li class='nav-item nav-expand'> <div class='nav-link nav-expand-link'> <a href='/about-us'>About us</a> <b class="nav-link-arrow"></b> </div> <ul class='nav-items nav-expand-content'> <li class='nav-item'> <span class='nav-link nav-back-link'> Back </span> </li> <li> <ul> <li class='nav-item'> <a class='nav-link' href='/about-us/who-we-are'> Who we are </a> </li> <li class='nav-item'> <a class='nav-link' href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class='nav-item'> <a class='nav-link' href='/about-us/our-history'> Our history </a> </li> <li class='nav-item'> <a class='nav-link' href='/about-us/our-board'> Our board </a> </li> <li class='nav-item'> <a class='nav-link' href='/about-us/our-organisation'> Our organisation </a> </li> <li class='nav-item'> <a class='nav-link' href='/about-us/our-partners'> Our partners </a> </li> <li class='nav-item'> <a class='nav-link' href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class='nav-item'> <a class='nav-link' href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> </ul> <ul> <li class='nav-item'> <a class='nav-link' href='/about-us/careers'> Careers </a> </li> <li class='nav-item'> <a class='nav-link' href='/about-us/news'> News </a> </li> <li class='nav-item'> <a class='nav-link' href='/about-us/law-reform'> Law reform </a> </li> <li class='nav-item'> <a class='nav-link' href='/about-us/annual-reports'> Annual reports </a> </li> <li class='nav-item'> <a class='nav-link' href='/about-us/access-to-information'> Access to information </a> </li> <li class='nav-item'> <a class='nav-link' href='/about-us/policies'> Policies </a> </li> </ul> </li> </ul> </li> <li class='nav-item nav-expand'> <div class='nav-link nav-expand-link'> <a href='/contact-us'>Contact us </a> <b class="nav-link-arrow"></b> </div> <ul class='nav-items nav-expand-content'> <li class='nav-item'> <span class='nav-link nav-back-link'> Back </span> </li> <li> <ul> <li class='nav-item'> <a class='nav-link' href='/contact-us/our-offices'> Our offices </a> </li> <li class='nav-item'> <a class='nav-link' href='/contact-us/feedback-and-complaints'> Feedback and complaints </a> </li> <li class='nav-item'> <a class='nav-link' href='/contact-us/pay-legal-aid-nsw'> Pay contribution to Legal Aid NSW </a> </li> </ul> </li> </ul> </li> </ul> <ul class='nav-items bottom-nav'> <li> <div class='menu-promotion-wrapper'> <h4> Do you have a legal problem in NSW? </h4> <p> Legal Aid NSW is here to help you. </p> </div> </li> </ul> </nav> <div id='overlay'></div> <!--main menu mobile version: ends--> </header> </div> </div> </div> </div> </div> <div class="container responsivegrid aem-GridColumn--tablet--12 aem-GridColumn--offset--tablet--0 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--default--12"> <div id="maincontent" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="container responsivegrid aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="container-4a3a95c452" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="herobanner aem-GridColumn aem-GridColumn--default--12"><div data-cmp-data-layer="{&#34;herobanner-268ac9c37a&#34;:{&#34;@type&#34;:&#34;legalaidnsw/components/herobanner&#34;,&#34;subtitle&#34;:null,&#34;title&#34;:&#34;Client satisfaction surveys&#34;,&#34;isBreadcrumb&#34;:true}}" class="grey-300-opacity-3-wrap hero-banner-wrap bg-color"> <div class="hero-banner hero-banner--imgright hero-banner--noimage"> <div class="container"> <nav class="cmp-breadcrumb" aria-label="Breadcrumb" data-cmp-data-layer="{&#34;breadcrumb-268ac9c37a&#34;:{&#34;parentPage&#34;:&#34;/content/legalaidnsw/au/en/about-us&#34;,&#34;@type&#34;:&#34;/apps/legalaidnsw/components/breadcrumb&#34;,&#34;items&#34;:[{&#34;:type&#34;:&#34;legalaidnsw/components/page&#34;,&#34;active&#34;:false,&#34;current&#34;:false,&#34;dataLayer&#34;:{&#34;breadcrumb-268ac9c37a-item-38386f5c95&#34;:{&#34;@type&#34;:&#34;legalaidnsw/components/breadcrumb/item&#34;,&#34;repo:modifyDate&#34;:&#34;2023-05-09T12:10:19Z&#34;,&#34;dc:title&#34;:&#34;Home&#34;,&#34;xdm:linkURL&#34;:&#34;/&#34;}},&#34;id&#34;:&#34;breadcrumb-268ac9c37a-item-38386f5c95&#34;,&#34;link&#34;:{&#34;url&#34;:&#34;/&#34;,&#34;valid&#34;:true},&#34;title&#34;:&#34;Home&#34;},{&#34;:type&#34;:&#34;legalaidnsw/components/page&#34;,&#34;active&#34;:false,&#34;current&#34;:false,&#34;dataLayer&#34;:{&#34;breadcrumb-268ac9c37a-item-ecfee18994&#34;:{&#34;@type&#34;:&#34;legalaidnsw/components/breadcrumb/item&#34;,&#34;repo:modifyDate&#34;:&#34;2023-05-09T12:10:19Z&#34;,&#34;dc:title&#34;:&#34;About us&#34;,&#34;xdm:linkURL&#34;:&#34;/about-us&#34;}},&#34;id&#34;:&#34;breadcrumb-268ac9c37a-item-ecfee18994&#34;,&#34;link&#34;:{&#34;url&#34;:&#34;/about-us&#34;,&#34;valid&#34;:true},&#34;title&#34;:&#34;About us&#34;},{&#34;:type&#34;:&#34;legalaidnsw/components/page&#34;,&#34;active&#34;:true,&#34;current&#34;:true,&#34;dataLayer&#34;:{&#34;breadcrumb-268ac9c37a-item-c7b0b83e69&#34;:{&#34;@type&#34;:&#34;legalaidnsw/components/breadcrumb/item&#34;,&#34;repo:modifyDate&#34;:&#34;2024-03-19T06:00:32Z&#34;,&#34;dc:title&#34;:&#34;Client satisfaction surveys&#34;,&#34;xdm:linkURL&#34;:&#34;/about-us/client-satisfaction-surveys&#34;}},&#34;id&#34;:&#34;breadcrumb-268ac9c37a-item-c7b0b83e69&#34;,&#34;link&#34;:{&#34;url&#34;:&#34;/about-us/client-satisfaction-surveys&#34;,&#34;valid&#34;:true},&#34;title&#34;:&#34;Client satisfaction surveys&#34;}]}}"> <ol class="cmp-breadcrumb__list" itemscope itemtype="http://schema.org/BreadcrumbList"> <li class="cmp-breadcrumb__item" data-cmp-data-layer="{&#34;breadcrumb-268ac9c37a-item-38386f5c95&#34;:{&#34;@type&#34;:&#34;legalaidnsw/components/breadcrumb/item&#34;,&#34;repo:modifyDate&#34;:&#34;2023-05-09T12:10:19Z&#34;,&#34;dc:title&#34;:&#34;Home&#34;,&#34;xdm:linkURL&#34;:&#34;/&#34;}}" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a class="cmp-breadcrumb__item-link" itemprop="item" href="/"> <span itemprop="name">Home</span> </a> <meta itemprop="position" content="1"/> </li> <li class="cmp-breadcrumb__item" data-cmp-data-layer="{&#34;breadcrumb-268ac9c37a-item-ecfee18994&#34;:{&#34;@type&#34;:&#34;legalaidnsw/components/breadcrumb/item&#34;,&#34;repo:modifyDate&#34;:&#34;2023-05-09T12:10:19Z&#34;,&#34;dc:title&#34;:&#34;About us&#34;,&#34;xdm:linkURL&#34;:&#34;/about-us&#34;}}" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a class="cmp-breadcrumb__item-link" itemprop="item" href="/about-us"> <span itemprop="name">About us</span> </a> <meta itemprop="position" content="2"/> </li> <li class="cmp-breadcrumb__item cmp-breadcrumb__item--active" aria-current="page" data-cmp-data-layer="{&#34;breadcrumb-268ac9c37a-item-c7b0b83e69&#34;:{&#34;@type&#34;:&#34;legalaidnsw/components/breadcrumb/item&#34;,&#34;repo:modifyDate&#34;:&#34;2024-03-19T06:00:32Z&#34;,&#34;dc:title&#34;:&#34;Client satisfaction surveys&#34;,&#34;xdm:linkURL&#34;:&#34;/about-us/client-satisfaction-surveys&#34;}}" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <span itemprop="name">Client satisfaction surveys</span> <meta itemprop="position" content="3"/> </li> </ol> </nav> <a data-cmp-data-layer="{&#34;breadcrumb-268ac9c37a&#34;:{&#34;parentPage&#34;:&#34;/content/legalaidnsw/au/en/about-us&#34;,&#34;@type&#34;:&#34;/apps/legalaidnsw/components/breadcrumb&#34;,&#34;items&#34;:[{&#34;:type&#34;:&#34;legalaidnsw/components/page&#34;,&#34;active&#34;:false,&#34;current&#34;:false,&#34;dataLayer&#34;:{&#34;breadcrumb-268ac9c37a-item-38386f5c95&#34;:{&#34;@type&#34;:&#34;legalaidnsw/components/breadcrumb/item&#34;,&#34;repo:modifyDate&#34;:&#34;2023-05-09T12:10:19Z&#34;,&#34;dc:title&#34;:&#34;Home&#34;,&#34;xdm:linkURL&#34;:&#34;/&#34;}},&#34;id&#34;:&#34;breadcrumb-268ac9c37a-item-38386f5c95&#34;,&#34;link&#34;:{&#34;url&#34;:&#34;/&#34;,&#34;valid&#34;:true},&#34;title&#34;:&#34;Home&#34;},{&#34;:type&#34;:&#34;legalaidnsw/components/page&#34;,&#34;active&#34;:false,&#34;current&#34;:false,&#34;dataLayer&#34;:{&#34;breadcrumb-268ac9c37a-item-ecfee18994&#34;:{&#34;@type&#34;:&#34;legalaidnsw/components/breadcrumb/item&#34;,&#34;repo:modifyDate&#34;:&#34;2023-05-09T12:10:19Z&#34;,&#34;dc:title&#34;:&#34;About us&#34;,&#34;xdm:linkURL&#34;:&#34;/about-us&#34;}},&#34;id&#34;:&#34;breadcrumb-268ac9c37a-item-ecfee18994&#34;,&#34;link&#34;:{&#34;url&#34;:&#34;/about-us&#34;,&#34;valid&#34;:true},&#34;title&#34;:&#34;About us&#34;},{&#34;:type&#34;:&#34;legalaidnsw/components/page&#34;,&#34;active&#34;:true,&#34;current&#34;:true,&#34;dataLayer&#34;:{&#34;breadcrumb-268ac9c37a-item-c7b0b83e69&#34;:{&#34;@type&#34;:&#34;legalaidnsw/components/breadcrumb/item&#34;,&#34;repo:modifyDate&#34;:&#34;2024-03-19T06:00:32Z&#34;,&#34;dc:title&#34;:&#34;Client satisfaction surveys&#34;,&#34;xdm:linkURL&#34;:&#34;/about-us/client-satisfaction-surveys&#34;}},&#34;id&#34;:&#34;breadcrumb-268ac9c37a-item-c7b0b83e69&#34;,&#34;link&#34;:{&#34;url&#34;:&#34;/about-us/client-satisfaction-surveys&#34;,&#34;valid&#34;:true},&#34;title&#34;:&#34;Client satisfaction surveys&#34;}]}}" class='cmp-breadcrumb-previous-link' href='/about-us'>Previous Page</a> </div> <div class="container hero-banner__container"> <div class="hero-banner__container__content body-18"> <h1 aria-label=""> Client satisfaction surveys </h1> <p> </p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="container responsivegrid aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--tablet--8 aem-GridColumn--default--8 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="container-54cc1ccaea" class="cmp-container"> <div class="aem-Grid aem-Grid--8 aem-Grid--tablet--8 aem-Grid--default--8 aem-Grid--phone--12 "> <div class="spacer aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--tablet--8 aem-GridColumn--default--8"><div id="spacer-6eb49efc2a" class="cmp-spacer"> </div> </div> <div class="richtext text aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--tablet--8 aem-GridColumn--default--8"> <div data-cmp-data-layer="{&#34;intro&#34;:{&#34;@type&#34;:&#34;legalaidnsw/components/richtext&#34;,&#34;repo:modifyDate&#34;:&#34;2024-03-21T23:58:31Z&#34;,&#34;xdm:text&#34;:&#34;&lt;p>We survey our clients every 2 years to get a clear picture of what our clients think of our service and how we can make it better. We use the client insights to plan and improve our services. The survey is also a requirement under our funding agreement with the Commonwealth. This year we canvassed feedback from over 2,000 clients who had received representation services from Legal Aid NSW (serviced by in house lawyers and private practice lawyers).&lt;/p>\r\n&lt;p>You can download the 2023 client satisfaction survey report below to find out more about what our clients think about our service. High level results are also available in the &lt;a href=\&#34;/content/dam/legalaidnsw/documents/pdf/about-us/client-satisfaction-surveys/client-satisfaction-survey-2023-infographic.pdf\&#34; title=\&#34;Download &#39;Client satisfaction survey 2023 infographic&#39; (PDF, 107 kb)\&#34;>Client satisfaction survey 2023 infographic (PDF, 107 kb)&lt;/a>.&lt;/p>\r\n&#34;}}" id="intro" class="cmp-text"> <p>We survey our clients every 2 years to get a clear picture of what our clients think of our service and how we can make it better. We use the client insights to plan and improve our services. The survey is also a requirement under our funding agreement with the Commonwealth. This year we canvassed feedback from over 2,000 clients who had received representation services from Legal Aid NSW (serviced by in house lawyers and private practice lawyers).</p> <p>You can download the 2023 client satisfaction survey report below to find out more about what our clients think about our service. High level results are also available in the <a href="/content/dam/legalaidnsw/documents/pdf/about-us/client-satisfaction-surveys/client-satisfaction-survey-2023-infographic.pdf" title="Download &#39;Client satisfaction survey 2023 infographic&#39; (PDF, 107 kb)">Client satisfaction survey 2023 infographic (PDF, 107 kb)</a>.</p> </div> </div> <div class="spacer aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--tablet--8 aem-GridColumn--default--8"><div id="spacer-66214d5f25" class="cmp-spacer"> </div> </div> <div class="download aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--tablet--8 aem-GridColumn--default--8"><div data-cmp-data-layer="{&#34;download-c043870684&#34;:{&#34;actionText&#34;:&#34;Download&#34;,&#34;size&#34;:&#34;657 kb&#34;,&#34;@type&#34;:&#34;legalaidnsw/components/download&#34;,&#34;language&#34;:&#34;English&#34;,&#34;title&#34;:&#34;Client satisfaction survey 2023 report&#34;,&#34;fileReference&#34;:&#34;/content/dam/legalaidnsw/documents/pdf/about-us/client-satisfaction-surveys/client-satisfaction-survey-2023-report.pdf&#34;,&#34;publicationDate&#34;:&#34;March 2024&#34;,&#34;fileType&#34;:&#34;PDF&#34;}}"> <div class='row'> <div class='col-sm-12 col-md-4'> <div class="content-tile download"> <div class='content-tile-wrap'> <div class='content-tile__icon'> <img class='image' src='/etc.clientlibs/legalaidnsw/clientlibs/clientlib-site/resources/assets/svg/download-file-icon.svg' alt='Client satisfaction survey 2023 report'/> </div> <div class='content-tile__content'> <h4> Client satisfaction survey 2023 report <small class='content-tile__content--small'> PDF | English | March 2024 | 657 kb </small> </h4> </div> <div class='content-tile__action'> <a class='content-tile__action--link' data-cmp-clickable href="/content/dam/legalaidnsw/documents/pdf/about-us/client-satisfaction-surveys/client-satisfaction-survey-2023-report.pdf.coredownload.pdf" download target="_blank" tabindex="-1" aria-hidden="true"> Download </a> </div> </div> <a class='content-tile__link' data-cmp-clickable aria-label="Client satisfaction survey 2023 report (PDF,657 kb)" href="/content/dam/legalaidnsw/documents/pdf/about-us/client-satisfaction-surveys/client-satisfaction-survey-2023-report.pdf.coredownload.pdf" download target="_blank"></a> </div> </div> </div> </div> </div> <div class="spacer aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--tablet--8 aem-GridColumn--default--8"><div id="spacer-6ba69b5827" class="cmp-spacer"> </div> </div> <div class="richtext text aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--tablet--8 aem-GridColumn--default--8"> <div data-cmp-data-layer="{&#34;previous-surveys&#34;:{&#34;@type&#34;:&#34;legalaidnsw/components/richtext&#34;,&#34;repo:modifyDate&#34;:&#34;2024-09-18T01:41:54Z&#34;,&#34;xdm:text&#34;:&#34;&lt;h2>Previous surveys&lt;/h2>\r\n&lt;p>Survey results from previous years can be downloaded below:&lt;/p>\r\n&lt;ul>\r\n&lt;li>&lt;a href=\&#34;/content/dam/legalaidnsw/documents/pdf/about-us/client-satisfaction-surveys/client-satisfaction-survey-2021-infographic.pdf\&#34;>Client satisfaction survey 2021 report (PDF,&amp;nbsp;825&amp;nbsp;kb)&lt;/a>&lt;/li>\r\n&lt;li>&lt;a href=\&#34;/content/dam/legalaidnsw/documents/pdf/about-us/client-satisfaction-surveys/client-satisfaction-survey-2019-report.pdf\&#34;>Client satisfaction survey 2019 report (PDF,&amp;nbsp;874&amp;nbsp;kb)&lt;/a>&lt;/li>\r\n&lt;li>&lt;a href=\&#34;/content/dam/legalaidnsw/documents/pdf/about-us/client-satisfaction-surveys/client-satisfaction-survey-2015-report.pdf\&#34;>Client satisfaction survey 2015 report (PDF,&amp;nbsp;1.38&amp;nbsp;mb)&lt;/a>&lt;/li>\r\n&lt;/ul>\r\n&#34;}}" id="previous-surveys" class="cmp-text"> <h2>Previous surveys</h2> <p>Survey results from previous years can be downloaded below:</p> <ul><li><a href="/content/dam/legalaidnsw/documents/pdf/about-us/client-satisfaction-surveys/client-satisfaction-survey-2021-infographic.pdf">Client satisfaction survey 2021 report (PDF, 825 kb)</a></li><li><a href="/content/dam/legalaidnsw/documents/pdf/about-us/client-satisfaction-surveys/client-satisfaction-survey-2019-report.pdf">Client satisfaction survey 2019 report (PDF, 874 kb)</a></li><li><a href="/content/dam/legalaidnsw/documents/pdf/about-us/client-satisfaction-surveys/client-satisfaction-survey-2015-report.pdf">Client satisfaction survey 2015 report (PDF, 1.38 mb)</a></li></ul> </div> </div> <div class="spacer aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--tablet--8 aem-GridColumn--default--8"><div id="spacer-6ce9ca0e99" class="cmp-spacer"> </div> </div> </div> </div> </div> <div class="container responsivegrid aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn--tablet--4 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0 aem-GridColumn--default--4"> <div id="container-7369318598" class="cmp-container"> <div class="aem-Grid aem-Grid--4 aem-Grid--tablet--4 aem-Grid--default--4 aem-Grid--phone--12 "> <div class="sidebarnavigation aem-GridColumn--phone--hide aem-GridColumn--phone--12 aem-GridColumn--tablet--4 aem-GridColumn aem-GridColumn--offset--phone--0 aem-GridColumn--default--4"><div class="socialshare"><div class='button ctabutton cmp-button--outline cmp-button--outline--teal cmp-button--share-icon' data-cmp-data-layer="{&#34;socialshare-6e3cc47bd4&#34;:{&#34;@type&#34;:&#34;legalaidnsw/components/socialshare&#34;,&#34;socialShareButtonLabel&#34;:&#34;Share&#34;}}"> <button data-cmp-clickable class='cmp-button' data-bs-target='#socialShare' data-bs-toggle='modal'> Share </button> <div aria-hidden='true' class='modal fade cmp-modal social-share' id='socialShare' tabindex='-1'> <div class='modal-dialog modal-dialog-centered'> <div class='modal-content'> <div class='modal-header'> <h4 class='modal-title'> Share with </h4> <button aria-label='Close' class='btn-close' data-bs-dismiss='modal' type='button'></button> </div> <div class='modal-body'> <div class='d-flex'> <div class='icon-block'> <button class='img-thumbnail facebook-icon' aria-label='Facebook' title='Facebook'></button> <p> Facebook </p> </div> <div class='icon-block'> <button class='img-thumbnail twitter-icon' aria-label='Twitter' title='Twitter'></button> <p> Twitter </p> </div> <div class='icon-block'> <button class='img-thumbnail linkedin-icon' aria-label='LinkedIn' title='LinkedIn'></button> <p> LinkedIn </p> </div> </div> <div class='text-center'> Or share with link </div> <small class='message'></small> <div class='field d-flex align-items-center justify-content-between'> <input class='copy-input' id='copy' readonly type='text' value='' aria-label='Copy to clipboard'/> <button aria-label='Copy to clipboard' data-cmp-clickable class='copy' data-clipboard-target='#copy'> <img alt='Copy to clipboard' class='copy--icon' src='/etc.clientlibs/legalaidnsw/clientlibs/clientlib-site/resources/assets/svg/copy-icon.svg'/> </button> </div> </div> </div> </div> </div> </div> </div> <div class='sidebar-nav'> <ul class='sidebar-nav__list'> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/my-problem-is-about'> My problem is about </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It&#39;s what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/ways-to-get-help'> Ways to get help </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It&#39;s what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/for-lawyers'> For lawyers </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It&#39;s what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item sidebar-nav__list__item--active"> <a class='sidebar-nav__list__item__link' href='/about-us'> About us </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It&#39;s what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/contact-us'> Contact us </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It&#39;s what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/help-in-other-languages'> Help in other languages </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It&#39;s what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It&#39;s what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It&#39;s what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/sitemap'> Sitemap </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It&#39;s what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/lawprompt'> LawPrompt </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It&#39;s what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/client-portal-register'> Client Portal Register </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It&#39;s what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> </ul> </div> </div> </div> </div> </div> <div class="container responsivegrid aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="container-16cf77e233" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="quickexit aem-GridColumn aem-GridColumn--default--12"> </div> </div> </div> </div> <div class="sidebarnavigation aem-GridColumn--tablet--12 aem-GridColumn--offset--tablet--0 aem-GridColumn--phone--none aem-GridColumn--default--hide aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0 aem-GridColumn--tablet--hide"><div class="socialshare"><div class='button ctabutton cmp-button--outline cmp-button--outline--teal cmp-button--share-icon' data-cmp-data-layer="{&#34;socialshare-4e8f342850&#34;:{&#34;@type&#34;:&#34;legalaidnsw/components/socialshare&#34;,&#34;socialShareButtonLabel&#34;:&#34;Share&#34;}}"> <button data-cmp-clickable class='cmp-button' data-bs-target='#socialShare' data-bs-toggle='modal'> Share </button> <div aria-hidden='true' class='modal fade cmp-modal social-share' id='socialShare' tabindex='-1'> <div class='modal-dialog modal-dialog-centered'> <div class='modal-content'> <div class='modal-header'> <h4 class='modal-title'> Share with </h4> <button aria-label='Close' class='btn-close' data-bs-dismiss='modal' type='button'></button> </div> <div class='modal-body'> <div class='d-flex'> <div class='icon-block'> <button class='img-thumbnail facebook-icon' aria-label='Facebook' title='Facebook'></button> <p> Facebook </p> </div> <div class='icon-block'> <button class='img-thumbnail twitter-icon' aria-label='Twitter' title='Twitter'></button> <p> Twitter </p> </div> <div class='icon-block'> <button class='img-thumbnail linkedin-icon' aria-label='LinkedIn' title='LinkedIn'></button> <p> LinkedIn </p> </div> </div> <div class='text-center'> Or share with link </div> <small class='message'></small> <div class='field d-flex align-items-center justify-content-between'> <input class='copy-input' id='copy' readonly type='text' value='' aria-label='Copy to clipboard'/> <button aria-label='Copy to clipboard' data-cmp-clickable class='copy' data-clipboard-target='#copy'> <img alt='Copy to clipboard' class='copy--icon' src='/etc.clientlibs/legalaidnsw/clientlibs/clientlib-site/resources/assets/svg/copy-icon.svg'/> </button> </div> </div> </div> </div> </div> </div> </div> <div class='sidebar-nav'> <ul class='sidebar-nav__list'> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/my-problem-is-about'> My problem is about </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It&#39;s what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/ways-to-get-help'> Ways to get help </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It&#39;s what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/for-lawyers'> For lawyers </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It&#39;s what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item sidebar-nav__list__item--active"> <a class='sidebar-nav__list__item__link' href='/about-us'> About us </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It&#39;s what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/contact-us'> Contact us </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It&#39;s what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/help-in-other-languages'> Help in other languages </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It&#39;s what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It&#39;s what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It&#39;s what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/sitemap'> Sitemap </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It&#39;s what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/lawprompt'> LawPrompt </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It&#39;s what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> <li class="sidebar-nav__list__item"> <a class='sidebar-nav__list__item__link' href='/client-portal-register'> Client Portal Register </a> <ul class='sidebar-nav__list__list'> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/who-we-are'> Who we are </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/strategic-plan-2023-to-2028'> Strategic Plan 2023–2028 </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-history'> Our history </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-board'> Our Board </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-organisation'> Our organisation </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-partners'> Our partners </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/our-client-service-standards'> Our client service standards </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/careers'> Careers </a> </li> <li class="sidebar-nav__list__list__item sidebar-nav__list__list__item--active"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/client-satisfaction-surveys'> Client satisfaction surveys </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/news'> News </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/law-reform'> Law reform </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/its-what-we-stand-for'> It&#39;s what we stand for </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/annual-reports'> Annual reports </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/access-to-information'> Access to information </a> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/policies'> Policies </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/privacy-policy'> Privacy policy </a> </li> <li class="sidebar-nav__list__list__item"> <a class="sidebar-nav__list__list__item__link no-child" href='/about-us/data-breach-policy-and-public-notification-register'> Data breach policy </a> </li> </ul> </li> </ul> </div> </div> <div class="webchat aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div class="button ctabutton cmp-button--primary web-chat" id="web-chat-launcher" style="display:none;"> <button class="cmp-button" aria-label="Launch web chat" title="Launch web chat"> Chat with us </button> </div> <script type="text/javascript" charset="utf-8"> (function (g, e, n, es, ys) { g["_genesysJs"] = e; g[e] = g[e] || function () { (g[e].q = g[e].q || []).push(arguments); }; g[e].t = 1 * new Date(); g[e].c = es; ys = document.createElement("script"); ys.async = 1; ys.src = n; ys.charset = "utf-8"; document.head.appendChild(ys); })( window, "Genesys", "https://apps.mypurecloud.com.au/genesys-bootstrap/genesys.min.js", { environment: "prod-apse2", deploymentId: "4ec57d96-9555-457b-b4cb-a063c8c7590d", } ); const webchatLauncher = document.getElementById("web-chat-launcher"), webchatLinks = document.querySelectorAll('[href="#webchat"]'); function openMessenger(e) { e.preventDefault(); Genesys("command", "Messenger.open"); } if (webchatLauncher) { const webchatButton = webchatLauncher.querySelector("button"); Genesys("subscribe", "Messenger.ready", function () { webchatLauncher.style.display = "block"; webchatButton.addEventListener("click", openMessenger, false); if (webchatLinks) { webchatLinks.forEach(function (el) { el.addEventListener("click", openMessenger, false); }); } }); } </script> </div> </div> </div> </div> <div class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <div id="experiencefragment-32da8fb4cb" class="cmp-experiencefragment cmp-experiencefragment--footer"> <div id="container-76da5e23b5" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="cookiesbanner aem-GridColumn aem-GridColumn--default--12"><div class='cookies-banner teal-700-bg alert alert-dismissible fade show' role='alert'> <div class='col-sm-12 col-md-8 col-lg-9 alert__content'> <div class='body-18'> Cookies Banner </div> <div class='body-14'> <p>We use cookies to give you the best possible experience on our website. By clicking OK, you agree to our <a href="/about-us/privacy-on-this-site">cookie policy</a>.</p> </div> <button tabindex='0' type='button' class='btn-close' data-bs-dismiss='alert' aria-label='Close'></button> </div> <div class='button ctabutton cmp-button--outline cmp-button--outline--teal-text cmp-button--arrow-teal'> <button class='cmp-button accept-cookie'> Accept Cookies </button> </div> </div> </div> <div class="footer aem-GridColumn aem-GridColumn--default--12"><footer class='footer-nav grey-900-bg fluid--container' data-cmp-data-layer="{&#34;footer-16da8af4f0&#34;:{&#34;instagramLink&#34;:&#34;https://www.instagram.com/legalaid_nsw/&#34;,&#34;footerColumnTitle&#34;:&#34;Explore&#34;,&#34;altText&#34;:null,&#34;@type&#34;:&#34;legalaidnsw/components/footer&#34;,&#34;podbeanLink&#34;:&#34;https://www.podbean.com/legalaidnsw&#34;,&#34;facebookLink&#34;:&#34;https://www.facebook.com/legalaidnsw/&#34;,&#34;ackOfCountry&#34;:&#34;&lt;h4>Acknowledgement of Country&lt;/h4>\r\n&lt;p>Legal Aid NSW with our team at LawAccess NSW acknowledges Aboriginal and Torres Strait Islander people as the traditional custodians of the land and waters. We acknowledge and pay respects to their Elders, past and present. In our work, we are committed to advocating for the rights of Aboriginal and Torres Strait Islander people and communities.&lt;/p>\r\n&#34;,&#34;logoLink&#34;:null,&#34;logoImage&#34;:null,&#34;linkedinLink&#34;:&#34;https://au.linkedin.com/company/legalaidnsw&#34;,&#34;generalFooterLinks&#34;:{&#34;generalFooterLinks-item-4&#34;:{&#34;linkTitle&#34;:&#34;Sitemap&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/sitemap.html&#34;},&#34;generalFooterLinks-item-3&#34;:{&#34;linkTitle&#34;:&#34;Access to information&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/about-us/access-to-information.html&#34;},&#34;generalFooterLinks-item-0&#34;:{&#34;linkTitle&#34;:&#34;Privacy on this site&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/about-us/privacy-on-this-site.html&#34;},&#34;generalFooterLinks-item-2&#34;:{&#34;linkTitle&#34;:&#34;Copyright and disclaimer&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/about-us/copyright-and-disclaimer.html&#34;},&#34;generalFooterLinks-item-1&#34;:{&#34;linkTitle&#34;:&#34;Accessibility statement&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/about-us/accessibility-statement.html&#34;}},&#34;footerLinks&#34;:{&#34;footerLinks-item-3&#34;:{&#34;linkTitle&#34;:&#34;About us&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/about-us.html&#34;},&#34;footerLinks-item-4&#34;:{&#34;linkTitle&#34;:&#34;Contact us&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/contact-us.html&#34;},&#34;footerLinks-item-1&#34;:{&#34;linkTitle&#34;:&#34;Ways to get help&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/ways-to-get-help.html&#34;},&#34;footerLinks-item-2&#34;:{&#34;linkTitle&#34;:&#34;For lawyers&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/for-lawyers.html&#34;},&#34;footerLinks-item-0&#34;:{&#34;linkTitle&#34;:&#34;My problem is about...&#34;,&#34;link&#34;:&#34;/content/legalaidnsw/au/en/my-problem-is-about.html&#34;}},&#34;twitterLink&#34;:null,&#34;youtubeLink&#34;:&#34;https://www.youtube.com/user/LegalAidNSW&#34;}}"> <div class='container-fluid'> <div class='footer-nav__wrap'> <div class='row'> <div class='col-md-12 col-lg-6 footer-nav__wrap__info' aria-label="Acknowledgement of Country"> <h4>Acknowledgement of Country</h4> <p>Legal Aid NSW with our team at LawAccess NSW acknowledges Aboriginal and Torres Strait Islander people as the traditional custodians of the land and waters. We acknowledge and pay respects to their Elders, past and present. In our work, we are committed to advocating for the rights of Aboriginal and Torres Strait Islander people and communities.</p> </div> <div class='col-md-12 col-lg-3 footer-nav__wrap__links' aria-label="Navigation Menu"> <h4> Explore </h4> <ul> <li> <a href='/my-problem-is-about'> My problem is about... </a> </li> <li> <a href='/ways-to-get-help'> Ways to get help </a> </li> <li> <a href='/for-lawyers'> For lawyers </a> </li> <li> <a href='/about-us'> About us </a> </li> <li> <a href='/contact-us'> Contact us </a> </li> </ul> </div> <div class='col-md-12 col-lg-3 footer-nav__wrap__social'> <h4> Follow us </h4> <!-- Facebook --> <a href="https://www.facebook.com/legalaidnsw/" target="_blank" class='footer-nav__wrap__social--links' aria-label='facebook'> <i class='facebook'><span class='d-none'>facebook</span></i> </a> <!-- Twitter --> <!-- Instagram --> <a href="https://www.instagram.com/legalaid_nsw/" target="_blank" class='footer-nav__wrap__social--links' aria-label='instagram'> <i class='instagram'><span class='d-none'>instagram</span></i> </a> <!-- Youtube --> <a href="https://www.youtube.com/user/LegalAidNSW" target="_blank" class='footer-nav__wrap__social--links' aria-label='youtube'> <i class='youtube'><span class='d-none'>youtube</span></i> </a> <!-- LinkedIn --> <a href="https://au.linkedin.com/company/legalaidnsw" target="_blank" class='footer-nav__wrap__social--links' aria-label='linkedin'> <i class='linkedin'><span class='d-none'>linkedin</span></i> </a> <!-- Podbean --> <a href="https://www.podbean.com/legalaidnsw" target="_blank" class='footer-nav__wrap__social--links' aria-label='pod bean podcasts'> <i class='podbean'><span class='d-none'>podbean</span></i> </a> </div> </div> </div> </div> <div class='container-fluid footer-nav__bottom'> <div class='footer-nav__bottom__wrap'> <ul class='nav' aria-label="Navigation Menu"> <li class='nav-item'> <a class='nav-link' href='/about-us/privacy-on-this-site'> Privacy on this site </a> </li> <li class='nav-item'> <a class='nav-link' href='/about-us/accessibility-statement'> Accessibility statement </a> </li> <li class='nav-item'> <a class='nav-link' href='/about-us/copyright-and-disclaimer'> Copyright and disclaimer </a> </li> <li class='nav-item'> <a class='nav-link' href='/about-us/access-to-information'> Access to information </a> </li> <li class='nav-item'> <a class='nav-link' href='/sitemap'> Sitemap </a> </li> </ul> </div> </div> </footer> </div> </div> </div> </div> </div> </div> </div> </div> <script async src="/etc.clientlibs/core/wcm/components/commons/site/clientlibs/container.lc-0a6aff292f5cc42142779cde92054524-lc.min.js"></script> <script async src="/etc.clientlibs/clientlibs/granite/jquery/granite/csrf.lc-56934e461ff6c436f962a5990541a527-lc.min.js"></script> <script async src="/etc.clientlibs/legalaidnsw/clientlibs/clientlib-base.lc-101dfcea6891b967d0ff2100a1c1e8f1-lc.min.js"></script> <script async src="/etc.clientlibs/legalaidnsw/clientlibs/clientlib-site.lc-f2b9e54607acc4284676a24cda0b3d95-lc.min.js"></script> <script type="text/javascript">_satellite.pageBottom();</script> <script type="text/javascript" src="/_Incapsula_Resource?SWJIYLWA=719d34d31c8e3a6e6fffd425f7e032f3&ns=1&cb=1603883938" async></script></body> </html>

Pages: 1 2 3 4 5 6 7 8 9 10