トヨタお問い合わせ・よくあるご質問 | FAQ検索結果

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class="section html tjp-cms-section tjp-cms-section--margin-s tjp-cms-section--slim faq-template"> <div><div class="tjp-title tjp-title--type-c"> <h2 class="tjp-text tjp-text--size-2l-l tjp-text--bold tjp-text--normal">検索結果</h2> </div> <div class="faq-template__stack faq-template__stack--size-s"> <a href="/faq/" class="tjp-text-button"> <span class="tjp-icon tjp-icon--size-s tjp-icon--arrow-01-left"></span> FAQ・お問い合わせトップに戻る </a> </div></div> </div> <div class="section html tjp-cms-section tjp-cms-section--margin-2s tjp-cms-section--slim faq-template"> <div><div class="tjp-tab tjp-tab--evenly" data-tjp-tab=""> <div class="tjp-tab__list-wrapper"> <div class="tjp-tab__list" role="tablist"> <button class="tjp-tab__button is-active" role="tab" id="tab-main-button-0" aria-controls="tab-main-panel-0" aria-selected="true" data-tjp-tab-button="tab-main-panel-0" > キーワードで探す </button> <button class="tjp-tab__button" role="tab" id="tab-main-button-1" aria-controls="tab-main-panel-1" aria-selected="false" data-tjp-tab-button="tab-main-panel-1" > カテゴリーから探す </button> <div class="tjp-tab__list-slider" data-tjp-tab-slider=""></div> </div> </div> <div class="tjp-tab__contents"> <div class="tjp-tab__panel is-active" role="tabpanel" aria-labelledby="tab-main-button-0" aria-hidden="false" data-tjp-tab-panel="tab-main-panel-0" > <div class="faq-template__tab-contents"> <div class="faq-template__search"> <div class="tjp-search-field" data-tjp-search-field=""> <div class="tjp-search-field__input-wrapper"> <input class="tjp-search-field__input" type="search" maxlength="250" autocorrect="off" autocapitalize="off" data-tjp-search-field-input="" /> </div> <div class="tjp-search-field__decoration"> <span class="tjp-icon tjp-icon--search tjp-search-field__decoration-icon" ></span> </div> <button type="button" class="tjp-search-field__clear" data-tjp-search-field-clear="" > <span class="tjp-icon tjp-icon--arrow-01-left tjp-search-field__clear-icon" ></span> <span class="tjp-search-field__hidden-label">Clear</span> </button> <button type="button" class="tjp-search-field__submit" data-tjp-search-field-submit="" > <span class="tjp-icon tjp-icon--search tjp-search-field__submit-icon" ></span> <span class="tjp-search-field__hidden-label">検索</span> </button> </div> </div> </div> </div> <div class="tjp-tab__panel" role="tabpanel" aria-labelledby="tab-main-button-1" aria-hidden="true" data-tjp-tab-panel="tab-main-panel-1" > <div class="faq-template__tab-contents"> <div class="faq-template__dropdown"> <div class="faq-template__dropdown-inner"> <div class="tjp-dropdown faq-template__dropdown-element tjp-dropdown--full-width" > <select class="tjp-dropdown__element" name="car"> <option value="">車種名を選択</option> <option value="すべて">すべて</option> </select> </div> </div> </div> <div class="faq-template__dropdown"> <div class="faq-template__dropdown-inner"> <div class="tjp-dropdown faq-template__dropdown-element tjp-dropdown--full-width" > <select class="tjp-dropdown__element" name="category_l"> <option value="">カテゴリーを選択</option> <option value="すべて">すべて</option> </select> </div> </div> <div class="faq-template__dropdown-inner"> <div class="tjp-dropdown faq-template__dropdown-element tjp-dropdown--full-width" > <select class="tjp-dropdown__element" name="category_m"> <option value="">さらにカテゴリーを選択</option> </select> </div> </div> <div class="faq-template__dropdown-inner"> <div class="tjp-dropdown faq-template__dropdown-element tjp-dropdown--full-width" > <select class="tjp-dropdown__element" name="category_s"> <option value="">さらにカテゴリーを選択</option> </select> </div> </div> </div> <div class="faq-template__stack faq-template__stack--size-l"> <button class="tjp-text-button faq-template__search-clear" type="button" > <span class="tjp-icon tjp-icon--size-s tjp-icon--cross-01"></span >条件をリセット </button> </div> </div> </div> </div> </div></div> </div> <div class="section html tjp-cms-section tjp-cms-section--margin-s tjp-cms-section--slim faq-template"> <div><div class="faq-template__search-result"> <div class="faq-template__search-result-number-of-displays"> <b class="tjp-text tjp-text--size-m-s tjp-text--bold tjp-text--dark faq-template__search-result-number-of-displays-heading" >表示件数</b > <ul class="faq-template__search-result-number-of-displays-target-list"> <li class="faq-template__search-result-number-of-displays-target-list-item" > <label class="tjp-round-tag-input"> <span class="tjp-round-tag-input__inner"> <input type="radio" class="tjp-round-tag-input__element" name="number-of-items" value="10" /> <span class="tjp-round-tag-input__text">10件</span> <span class="tjp-round-tag-input__bg"></span> </span> </label> </li> <li class="faq-template__search-result-number-of-displays-target-list-item" > <label class="tjp-round-tag-input"> <span class="tjp-round-tag-input__inner"> <input type="radio" class="tjp-round-tag-input__element" name="number-of-items" value="25" /> <span class="tjp-round-tag-input__text">25件</span> <span class="tjp-round-tag-input__bg"></span> </span> </label> </li> <li class="faq-template__search-result-number-of-displays-target-list-item" > <label class="tjp-round-tag-input"> <span class="tjp-round-tag-input__inner"> <input type="radio" class="tjp-round-tag-input__element" name="number-of-items" value="50" /> <span class="tjp-round-tag-input__text">50件</span> <span class="tjp-round-tag-input__bg"></span> </span> </label> </li> </ul> </div> <div class="faq-template__loader faq-template__stack faq-template__stack--size-4l" > <div class="faq-template__loader-spinning"> <div class="tjp-progress-circular-overlay"> <div class="tjp-progress-circular"> <div class="tjp-progress-circular__panel"> <div class="tjp-progress-circular__panel-inner"> <div class="tjp-progress-circular__panel-inner-item"></div> </div> </div> <div class="tjp-progress-circular__panel"> <div class="tjp-progress-circular__panel-inner"> <div class="tjp-progress-circular__panel-inner-item"></div> </div> </div> </div> </div> </div> <div class="faq-template__loader-contents"></div> </div> </div></div> </div> <div class="section html tjp-cms-section tjp-cms-section--slim faq-template"> <div><style> .support-icon-svg { display: inline-block; height: 28px; width: 28px; margin-inline: 0.5em; } </style> <div ID="otoiawase"></div> <div ID="contact"></div> <div class="tjp-frame tjp-frame--padding-size-2l"> <b class="tjp-text tjp-text--size-l-m tjp-text--bold tjp-text--normal">トヨタ自動車株式会社お客様相談センター</b> <div class="faq-template__stack faq-template__stack--size-l"> <p class="tjp-text tjp-text--size-m-s tjp-text--bold tjp-text--normal"> 以下のお問い合わせは、弊社お客様相談センターに情報を集約しておらず十分なご案内ができかねるため、最寄りのトヨタ販売店までご相談くださいますようお願いいたします。最寄りのトヨタ販売店は<a class="tjp-link" href="https://toyota.jp/service/store-search/dc/map-search" target="_blank">こちら</a>からご確認いただけます。 </p> <ul class="tjp-list"> <li class="tjp-list__item"> <p class="tjp-text tjp-text--size-m-s tjp-text--normal"> <b class="tjp-text tjp-text--size-m-s tjp-text--bold tjp-text--normal">おクルマの故障、点検、修理等</b>（販売店を窓口におクルマの状態を診断する必要がございます） </p> </li> <li class="tjp-list__item"> <p class="tjp-text tjp-text--size-m-s tjp-text--normal"> <b class="tjp-text tjp-text--size-m-s tjp-text--bold tjp-text--normal">納期</b>（販売店単位でオーダーをいただいておりますため、弊社ではお客様のお名前でのご注文状況が分かりかねます） </p> </li> <li class="tjp-list__item"> <p class="tjp-text tjp-text--size-m-s tjp-text--normal"> <b class="tjp-text tjp-text--size-m-s tjp-text--bold tjp-text--normal">純正部品の品番、価格、取り付け工賃等の詳細情報</b>（部品の販売、取り付け等は販売店を窓口にご相談いただけますと幸いです） </p> </li> <li class="tjp-list__item"> <p class="tjp-text tjp-text--size-m-s tjp-text--normal"> <b class="tjp-text tjp-text--size-m-s tjp-text--bold tjp-text--normal">トヨタ販売店へのお問い合わせ等</b> </p> </li> </ul> </div> <div class="faq-template__stack faq-template__stack--size-l"> <p class="tjp-text tjp-text--size-m-s tjp-text--bold tjp-text--normal"> おクルマに関するお問い合わせは、自動車検査証（車検証）をご用意いただくとスムーズな対応が可能です。 </p> </div> <div class="faq-template__stack faq-template__stack--size-7l"> <div class="faq-template__framecolumn"> <div class="faq-template__framecolumn-inner"> <span> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 35 35" style="width:48px; display:block"> <style type="text/css">.st0{fill:#FFFFFF;}</style> <g><path d="M14.3,9v18.5h10l7,7v-7h3V9H14.3z M31.3,24.5h-14V12h14V24.5z"/></g> <g><path d="M0.8,0.5v20h3v7l7-7h17v-20H0.8z M24.8,17.5h-21v-14h21V17.5z"/></g> <rect x="3.8" y="3.5" class="st0" width="21" height="14"/> <circle cx="7.5" cy="10.5" r="1.5"/> <circle cx="14.3" cy="10.5" r="1.5"/> <circle cx="21.3" cy="10.5" r="1.5"/> </svg> </span> <div class="faq-template__stack"> <b class="tjp-text tjp-text--size-l-m tjp-text--bold tjp-text--normal">チャットでお問い合わせ</b> </div> <div class="faq-template__stack faq-template__stack--size-s"> <p class="tjp-text tjp-text--size-s-2s tjp-text--normal">クルマ選びのお問い合わせ<br>受付：10:00～20:00</p> <div class="faq-template__stack faq-template__stack--size-s"> <p class="tjp-text tjp-text--size-s-2s tjp-text--normal">クルマ全般のお問い合わせ<br>TOYOTAアカウントのお問い合わせ<br>受付：11:00～18:00</p> </div> </div> </div> <div class="faq-template__framecolumn-inner"> <div class="faq-template__stack"> <p class="tjp-text tjp-text--size-s-2s tjp-text--bold tjp-text--normal">画面右下の<svg class="support-icon-svg" viewBox="0 0 64 64" xmlns="http://www.w3.org/2000/svg"> <defs> <clipPath id="svg-chat-clippath"> <rect fill="none" height="24" stroke-width="0" width="24" x="20" y="14"></rect> </clipPath> <clipPath id="svg-chat-clippath-1"> <rect fill="none" height="24" stroke-width="0" width="24" x="20" y="14"></rect> </clipPath> <mask height="24" id="svg-chat-mask" maskUnits="userSpaceOnUse" width="24" x="20" y="14"> <g> <path d="m44,14h-24v24h24V14Z" fill="#fff" stroke-width="0"></path> </g> </mask> </defs> <path d="m32,1h0c17.121,0,31,13.879,31,31h0c0,17.121-13.879,31-31,31h0c-17.121,0-31-13.879-31-31h0C1,14.879,14.879,1,32,1Z" fill="#fff" stroke-width="0"></path> <g clip-path="url(#svg-chat-clippath)"> <g 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stroke-width="0"></path> <path d="m32,1h0c17.121,0,31,13.879,31,31h0c0,17.121-13.879,31-31,31h0c-17.121,0-31-13.879-31-31h0C1,14.879,14.879,1,32,1Z" fill="none" stroke="#000" stroke-width="2"></path> </svg>相談するを選択してください。</p> <div class="faq-template__stack faq-template__stack--size-s"> <p class="tjp-text tjp-text--size-s-2s tjp-text--normal">チャットでのお問い合わせはお待たせ時間が少なくご案内が可能です。</p> </div> </div> </div> <div class="faq-template__framecolumn-inner"> <span class="tjp-icon tjp-icon--size-3l tjp-icon--form"></span> <div class="faq-template__stack"> <b class="tjp-text tjp-text--size-l-m tjp-text--bold tjp-text--normal">フォームでお問い合わせ</b> </div> <div class="faq-template__stack faq-template__stack--size-s"> <p class="tjp-text tjp-text--size-s-2s tjp-text--normal">受付：年中無休 24時間受付</p> </div> </div> <div class="faq-template__framecolumn-inner"> <a href="/faq/contact/kiyaku.html" class="tjp-button">ご購入・ご利用中のおクルマ・その他のお問い合わせ・ご要望</a> <div class="faq-template__stack"> <p class="tjp-text tjp-text--size-s-2s 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トヨタ お問い合わせ・よくあるご質問 | FAQ検索結果 | トヨタ自動車WEBサイト

トヨタお問い合わせ・よくあるご質問 | FAQ検索結果 | トヨタ自動車WEBサイト