CINXE.COM

<!DOCTYPE html><html data-wf-domain="countly.com" data-wf-page="62e8f5f207820a7faff2ec10" data-wf-site="61c1b7c3e2f3805325be4594" lang="en"><head><meta charset="utf-8"/><title>Product Analytics for Customer Success Teams | Countly</title><meta content="Countly is a comprehensive product analytics solution for the data needs of Customer Success teams in privacy-concious organizations of all sizes. Deploy scalable analytics that seamlessly integrate to your mobile, desktop, and web products, ensuring customer trust and improved customer experiences." name="description"/><meta content="Product Analytics for Customer Success Teams | Countly" property="og:title"/><meta content="Countly is a comprehensive product analytics solution for the data needs of Customer Success teams in privacy-concious organizations of all sizes." property="og:description"/><meta content="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/668ce80fb93226b6ad88d718_Meta%20Tag-Countly.com.png" property="og:image"/><meta content="Product Analytics for Customer Success Teams | Countly" property="twitter:title"/><meta content="Countly is a comprehensive product analytics solution for the data needs of Customer Success teams in privacy-concious organizations of all sizes." property="twitter:description"/><meta content="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/668ce80fb93226b6ad88d718_Meta%20Tag-Countly.com.png" property="twitter:image"/><meta property="og:type" content="website"/><meta content="summary_large_image" name="twitter:card"/><meta content="width=device-width, initial-scale=1" name="viewport"/><link href="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/css/countly-revamp.webflow.eec6ca9d1.min.css" rel="stylesheet" type="text/css"/><script type="text/javascript">!function(o,c){var n=c.documentElement,t=" w-mod-";n.className+=t+"js",("ontouchstart"in o||o.DocumentTouch&&c instanceof DocumentTouch)&&(n.className+=t+"touch")}(window,document);</script><link href="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/66c463f98ba261d454be2d2b_favcon.svg" rel="shortcut icon" type="image/x-icon"/><link href="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/66c4642cdfcb2cef7128aec9_webclip.svg" rel="apple-touch-icon"/><link href="https://countly.com/customer-success-teams" rel="canonical"/><script type='text/javascript'> //some default pre init var Countly = Countly || {}; Countly.q = Countly.q || []; //provide countly initialization parameters if (window.location.hostname === "countly-revamp.webflow.io") { Countly.app_key = 'a00c023174edad117c415bdd0f3c627df02e7f48'; } else { Countly.app_key = '8ab5b99a3d881725717ae66c59313d581dfc7690'; } Countly.url = 'https://stats.count.ly'; Countly.force_post = true; Countly.q.push(['track_sessions']); Countly.q.push(['track_pageview']); Countly.q.push(['track_clicks']); Countly.q.push(['track_scrolls']); Countly.q.push(['track_errors']); Countly.q.push(['track_links']); Countly.q.push(['track_forms']); Countly.q.push(['collect_from_forms']); //load countly script asynchronously (function() { var cly = document.createElement('script'); cly.type = 'text/javascript'; cly.async = true; //enter url of script here cly.src = 'https://cdn.jsdelivr.net/npm/countly-sdk-web@23.12.6/lib/countly.min.js'; cly.onload = function(){Countly.init()}; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(cly, s); })(); </script> <script async src="https://cdn.jsdelivr.net/npm/@finsweet/cookie-consent@1/fs-cc.js"></script><meta property="og:url" content="https://countly.com/customer-success-teams" /></head><body data-w-id="6229bc5b7c899135f70862c9"><div data-animation="default" data-collapse="medium" data-duration="400" data-easing="ease" data-easing2="ease" data-doc-height="1" role="banner" class="navbar w-nav"><div class="w-layout-blockcontainer container-default w-container"><div class="block-navigation-bar"><div class="menu-button w-nav-button"></div><a href="/" class="brand-nav w-nav-brand"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/61d44087e4df5f30c8ac6074_Logo-2021.svg" loading="lazy" width="118" alt="Countly logo" class="logo-nav"/></a><nav role="navigation" class="nav-menu w-nav-menu"><div class="div-menu-full"><div data-hover="false" data-delay="0" class="dropdown w-dropdown"><div class="dropdown-toggle-nav w-dropdown-toggle"><div class="nav-link-drop">Product</div><div class="icon-2-nav w-icon-dropdown-toggle"></div></div><nav class="dropdown-list-2-nav w-dropdown-list"><div class="div-grid-navbar"><div class="w-layout-grid grid-dropdown-nav _2"><div class="dropdown-boxlink-2-nav"><a href="/product" class="dropdown-link-2-nav w-inline-block"><div class="icon-nav turquoise"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62fb82235c5d987cc59e5e0f_rockect.svg" loading="eager" alt="Rocket emoji representing Countly products"/></div><div class="nav-heading">Product Overview</div></a><div class="dropdown-text-2-nav">Powerful analytics for web, mobile, and desktop.</div></div><div class="dropdown-boxlink-2-nav"><a href="/why-countly" class="dropdown-link-2-nav w-inline-block"><div class="icon-nav turquoise"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62fb825613d26402b993eab2_dart.svg" loading="eager" alt="Rocket emoji representing Countly products"/></div><div class="nav-heading">Why Countly?</div></a><div class="dropdown-text-2-nav">Secure and all-in-one insights for better decision making</div></div><div class="dropdown-boxlink-2-nav"><a href="/features-overview" class="dropdown-link-2-nav w-inline-block"><div class="icon-nav turquoise"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62fb827671e3a75b136cb02e_avatar.svg" loading="eager" alt="Alien monster emoji representing the features created within Countly"/></div><div class="nav-heading">Features</div></a><div class="dropdown-text-2-nav">70+ features for better customer journeys</div></div><div class="dropdown-boxlink-2-nav _1"><a href="/privacy-by-design" class="dropdown-link-2-nav w-inline-block"><div class="icon-nav turquoise"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62fb82911e19a503f3e918b2_lock.svg" loading="eager" alt="Lock emoji representing data privacy and security"/></div><div class="nav-heading">Privacy and Security</div></a><div class="dropdown-text-2-nav">Make user trust your most important asset</div></div></div></div></nav></div><div data-hover="false" data-delay="0" class="dropdown w-dropdown"><div class="dropdown-toggle-nav w-dropdown-toggle"><div class="nav-link-drop">Solutions</div><div class="icon-2-nav w-icon-dropdown-toggle"></div></div><nav class="dropdown-list-nav w-dropdown-list"><div class="div-grid-navbar"><div class="w-layout-grid grid-dropdown-nav"><div class="dropdown-title-nav"><div class="nav-heading">SOLUTIONS BY INDUSTRIES</div><div class="dropdown-txt-nav">Whatever you do or wherever you are, Countly has a solution for you</div></div><div class="dropdown-boxlink-nav"><a href="/healthcare" class="dropdown-link-nav w-inline-block"><div class="icon-nav turquoise"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62fb82cec7a3685b9356c441_pill.svg" loading="eager" alt="Pill emoji representing the healthcare industry"/></div><div>Healthcare</div></a></div><div class="dropdown-boxlink-nav"><a href="/finance" class="dropdown-link-nav w-inline-block"><div class="icon-nav turquoise"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62fb82fe24e1da09255abaa0_money.svg" loading="eager" alt="Money bag emoji representing financial industries"/></div><div>Financials</div></a></div><div class="dropdown-boxlink-nav"><a href="/telecom" class="dropdown-link-nav w-inline-block"><div class="icon-nav turquoise"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62fb82ec70dfb32ebbc66ebc_phone.svg" loading="eager" alt="Mobile phone emoji representing telecommunications industries"/></div><div>Telecommunications</div></a></div><div class="dropdown-boxlink-nav"><a href="/information-technology" class="dropdown-link-nav w-inline-block"><div class="icon-nav turquoise"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62fb8324a76fcd35b24cf898_laptop.svg" loading="eager" alt="Personal computer emoji representing tech and SaaS industries"/></div><div>Tech/SaaS</div></a></div><div class="dropdown-boxlink-nav"><a href="/education" class="dropdown-link-nav w-inline-block"><div class="icon-nav turquoise"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62fb8312bfd85f6f4dc83125_education.svg" loading="eager" alt="Graduation cap emoji representing the education industry"/></div><div>Education</div></a></div><div class="dropdown-boxlink-nav end-margen"><a href="/ecommerce" class="dropdown-link-nav w-inline-block"><div class="icon-nav turquoise"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/6352703132c266fca54e87d2_Create%20outstanding%20p.svg" loading="eager" alt="Shopping trolley emoji representing retail industries"/></div><div>Retail</div></a></div></div><div class="w-layout-grid grid-dropdown-nav"><div class="dropdown-title-nav"><div class="nav-heading">SOLUTIONS BY TEAMS</div><div class="dropdown-txt-nav">The platform where all data and all teams come to thrive</div></div><div class="dropdown-boxlink-nav"><a href="/product-teams" class="dropdown-link-nav w-inline-block"><div class="icon-nav turquoise"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62fb83410cead81e4b9fe515_puzzle.svg" loading="eager" alt="Jigsaw puzzle piece emoji representing product teams"/></div><div>Product Teams</div></a></div><div class="dropdown-boxlink-nav"><a href="/engineering-teams" class="dropdown-link-nav w-inline-block"><div class="icon-nav turquoise"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62fb834f71e3a71a576cb626_robot.svg" loading="eager" alt="Mechanical arm emoji representing engineering teams"/></div><div>Engineering Teams</div></a></div><div class="dropdown-boxlink-nav"><a href="/sales-teams" class="dropdown-link-nav w-inline-block"><div class="icon-nav turquoise"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62fb833413d264605c93f79c_handshake.svg" loading="eager" alt="Handshake emoji representing sales teams"/></div><div>Sales Teams</div></a></div><div class="dropdown-boxlink-nav"><a href="/marketing-teams" class="dropdown-link-nav w-inline-block"><div class="icon-nav turquoise"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62fb83686a8a272b9ec31f22_mega.svg" loading="eager" alt="Cheering megaphone emoji representing marketing teams"/></div><div>Marketing Teams</div></a></div><div class="dropdown-boxlink-nav"><a href="/customer-success-teams" aria-current="page" class="dropdown-link-nav w-inline-block w--current"><div class="icon-nav turquoise"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62fb8376d198574c0c0f4dfd_medal.svg" loading="eager" alt="First place medal emoji representing customer success teams"/></div><div>Customer Success Teams</div></a></div></div></div></nav></div><a href="/pricing" class="nav-link w-nav-link">Pricing</a><a href="/customers" class="nav-link w-nav-link">Customers</a><div data-hover="false" data-delay="0" class="dropdown w-dropdown"><div class="dropdown-toggle-nav _2 w-dropdown-toggle"><div class="nav-link-drop">Resources</div><div class="icon-2-nav w-icon-dropdown-toggle"></div></div><nav class="dropdown-list-3-nav w-dropdown-list"><div class="div-grid-navbar"><div class="w-layout-grid grid-dropdown-nav _3"><div class="dropdown-title-nav"><div class="nav-heading">Using Countly</div><div class="dropdown-txt-nav">Everything you need to navigate through your data</div></div><div class="dropdown-boxlink-nav"><a href="https://support.count.ly/hc/en-us" target="_blank" class="dropdown-link-nav w-inline-block"><div class="icon-nav turquoise"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/6331813602c436df2c176869_Create%20outstanding%20p.svg" loading="eager" alt="Page facing up emoji representing Countly documentation"/></div><div>Documentation</div></a></div><div class="dropdown-boxlink-nav"><a href="/contact" class="dropdown-link-nav _1 w-inline-block"><div class="icon-nav turquoise"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/6331812fd019557a79ae3970_Create%20outstan.svg" loading="eager" alt="Telephone receiver emoji representing Countly support"/></div><div>Contact Support</div></a></div></div><div class="w-layout-grid grid-dropdown-nav _3"><div class="dropdown-title-nav"><div class="nav-heading">Understanding Product Analytics</div><div class="dropdown-txt-nav">Find ways to elevate your strategies and make every data point count</div></div><div class="dropdown-boxlink-nav"><a href="/blog" target="_blank" class="dropdown-link-nav w-inline-block"><div class="icon-nav turquoise"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/6331814721fcf0b1bcb66af7_Create.svg" loading="eager" alt="Books emoji representing the Countly Blog"/></div><div>Blog</div></a></div><div class="dropdown-boxlink-nav hide"><a href="/product-led-story" class="dropdown-link-nav w-inline-block"><div class="icon-nav turquoise"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/647f09eaed7ed2b1be763418_18-19.svg" loading="eager" alt="Sparkles emoji to represent The Product-Lead Story blog "/></div><div>The Product-Led Story</div></a></div></div></div></nav></div></div><div class="div-block-two-buttons-nav-hide"><div class="block-button-nav-hide"><a href="https://flex.countly.com/#/account/create" target="_blank" class="button-flex-nav-shortview w-button">Get started with Flex</a><div class="tag-text-12px">COUNTLY FLEX | <span class="text-span-grey">CLOUD</span></div></div><div class="block-button-nav-hide"><a href="/demo" class="button-demo-nav-shortview w-button">Talk to an Enterprise expert</a><div class="tag-text-12px">COUNTLY ENTERPRISE | <span class="text-span-grey">SELF-HOSTED OR CLOUD</span></div></div></div></nav><div data-w-id="76a9ed73-e6a2-1a25-269a-2fbd8ffcbc46" class="block-drop-down-button-nav"><div class="drop-down-button-nav"><div>Get Countly </div><div class="icon-arrow-down-nav w-icon-dropdown-toggle"></div></div><div class="div-grid-navbar-button"><div id="w-node-_76a9ed73-e6a2-1a25-269a-2fbd8ffcbc4c-8ffcbc46" class="block-button-nav"><div class="block-button-nav-plan"><div class="tag-text-12px">COUNTLY FLEX | <span class="text-span-grey">CLOUD</span></div><a id="w-node-_76a9ed73-e6a2-1a25-269a-2fbd8ffcbc52-8ffcbc46" data-w-id="76a9ed73-e6a2-1a25-269a-2fbd8ffcbc52" href="https://flex.countly.com/#/account/create" target="_blank" class="dropdown-box-link-button w-inline-block"><div class="link-heading-button-nav"><span class="font-20px">🚀 </span> Get started with Flex <span class="text-spand-blackarrow">-></span></div><div class="text-block-subheading-button-nav"><span class="medium-font">Start free, and scale as your app gains more monthly active users.</span> Your success is our success.</div></a></div><div class="div-line-button-nav"></div><div class="block-button-nav-plan"><div class="tag-text-12px">COUNTLY ENTERPRISE | <span class="text-span-grey">SELF-HOSTED OR CLOUD</span></div><a id="w-node-_76a9ed73-e6a2-1a25-269a-2fbd8ffcbc63-8ffcbc46" data-w-id="76a9ed73-e6a2-1a25-269a-2fbd8ffcbc63" href="/demo" class="dropdown-box-link-button w-inline-block"><div class="link-heading-button-nav"><span class="font-20px">💬 </span> Talk to an Enterprise expert <span class="text-spand-blackarrow">-></span></div><div class="text-block-subheading-button-nav"><span class="medium-font">Join us for a live demo to see how Countly can help you</span> build an ideal product experience.</div></a></div></div></div></div></div></div></div><div class="solutions-main-section"><div class="container-hero w-container"><div class="block-hero"><div class="label-box cyan-2"><div>Countly for Customer Success Teams</div></div><h1 class="center">Improved user experiences <br/>all around</h1><p class="font-18px solutions">Deliver exceptional support through an in-depth understanding of the user experience at every step</p><a href="/demo" class="button-green-m1-5rem w-button">Get Your Demo Today</a></div></div></div><div class="cards-section"><div class="container-default-5rem-up w-container"><div class="w-layout-grid grid-cards-hor"><div class="card-hor-a green"><div class="block-card-hor"><div class="font-tag-14px">Cohorts</div><h2 class="font-32px-semibold">User experience segmentation</h2><div class="font-16px">Group your users based on customizable properties or shared behaviors, and reuse these insights for any outreach strategy.</div><div class="collection-link-feature w-dyn-list"><div role="list" class="collection-list-link-feature w-dyn-items"><div role="listitem" class="link-to-feature w-dyn-item"><a href="/feature/cohorts" class="block-link-green w-inline-block"><div>Improved support for filtered users <span class="text-span-arrow">→</span></div></a></div></div></div></div><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/63165df93c13ed360affcfbb_cohortse.webp" loading="eager" height="431" width="673" alt="Section of how the Feature Cohorts looks in Countly " srcset="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/63165df93c13ed360affcfbb_cohortse-p-500.webp 500w, https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/63165df93c13ed360affcfbb_cohortse-p-800.webp 800w, https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/63165df93c13ed360affcfbb_cohortse-p-1080.webp 1080w, https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/63165df93c13ed360affcfbb_cohortse.webp 1346w" sizes="(max-width: 479px) 100vw, (max-width: 767px) 41vw, (max-width: 991px) 68vw, 672.98828125px" class="image-card-hor"/></div></div><div class="block-margin-2-5rem--up"><div class="w-layout-grid grid-cards-ver-a"><div id="w-node-_157637c9-bf8a-5372-ace7-2d59558b671e-aff2ec10" class="card-ver-top yellow"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/6315f2106f7b0e4a69e5e2a8_piechart.webp" loading="lazy" width="508" height="382" alt="" srcset="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/6315f2106f7b0e4a69e5e2a8_piechart-p-500.webp 500w, https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/6315f2106f7b0e4a69e5e2a8_piechart-p-800.webp 800w, https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/6315f2106f7b0e4a69e5e2a8_piechart-p-1080.webp 1080w, https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/6315f2106f7b0e4a69e5e2a8_piechart-p-1600.webp 1600w, https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/6315f2106f7b0e4a69e5e2a8_piechart.webp 2019w" sizes="(max-width: 479px) 75vw, (max-width: 767px) 41vw, (max-width: 991px) 79vw, (max-width: 1279px) 83vw, (max-width: 1439px) 85vw, 1224.00390625px" class="image-card-ver-top"/><div class="block-card-ver-top"><div class="font-tag-14px">Funnels</div><h2 class="font-32px-semibold">Perfected onboardings</h2><div>Determine success rates of any pre-estrablished processes, identifying both gaps and individuals along the way.</div><div class="collection-link-feature w-dyn-list"><div role="list" class="collection-list-link-feature w-dyn-items"><div role="listitem" class="link-to-feature w-dyn-item"><a href="/feature/funnels" class="block-link-green w-inline-block"><div>Set up step-by-step tracking <span class="text-span-arrow">→</span></div></a></div></div></div></div></div><div id="w-node-_157637c9-bf8a-5372-ace7-2d59558b672c-aff2ec10" class="card-ver-top blue"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62fb957470dfb37911c73726_CustomerIU.webp" loading="lazy" height="382" width="508" alt="Section of how User Profiles looks in Countly " srcset="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62fb957470dfb37911c73726_CustomerIU-p-500.webp 500w, https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62fb957470dfb37911c73726_CustomerIU-p-800.webp 800w, https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62fb957470dfb37911c73726_CustomerIU-p-1080.webp 1080w, https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62fb957470dfb37911c73726_CustomerIU.webp 1346w" sizes="(max-width: 479px) 75vw, (max-width: 767px) 41vw, (max-width: 991px) 79vw, (max-width: 1279px) 83vw, (max-width: 1439px) 85vw, 1224.00390625px" class="image-card-ver-top"/><div class="block-card-ver-top"><div class="font-tag-14px">User Profiles</div><h2 class="font-32px-semibold">Personalized support</h2><div>Pin-point usage obstacles, and track progressions and all known user-centric information.</div><div class="collection-link-feature w-dyn-list"><div role="list" class="collection-list-link-feature w-dyn-items"><div role="listitem" class="link-to-feature w-dyn-item"><a href="/feature/user-profiles" class="block-link-green w-inline-block"><div>Analytics for user experience <span class="text-span-arrow">→</span></div></a></div></div></div></div></div></div></div><div class="block-margin-2-5rem--up"><div class="w-layout-grid grid-cards-hor"><div class="card-hor-a violet"><div class="block-card-hor"><div class="font-tag-14px">Drill</div><h2 class="font-32px-semibold">Data-powered research</h2><div class="font-16px">Dig into every aspect that influences user experience by taking a granular look into all your data.</div><div class="collection-link-feature w-dyn-list"><div role="list" class="collection-list-link-feature w-dyn-items"><div role="listitem" class="link-to-feature w-dyn-item"><a href="/feature/drill" class="block-link-green w-inline-block"><div>Solve any issue, faster <span class="text-span-arrow">→</span></div></a></div></div></div></div><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62fa1fddc9b5d5083ac5b761_ecomerce.webp" loading="eager" height="431" width="673" alt="" srcset="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62fa1fddc9b5d5083ac5b761_ecomerce-p-500.webp 500w, https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62fa1fddc9b5d5083ac5b761_ecomerce.webp 672w" sizes="(max-width: 479px) 87vw, (max-width: 767px) 43vw, (max-width: 991px) 68vw, 671.9921875px" class="image-card-hor"/></div></div></div></div></div><div class="customers-logos-section"><div class="container-7rem-up w-container"><div class="block-customers-logos"><div>Trusted by <strong class="font-18px-medium">Customer Success teams</strong> in organizations around the world</div><div class="div-block-logos"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62e28a2dc34dfc6dbacaa750_BMW_logo_(gray).svg" loading="lazy" alt="BMW Company Logo" height="58" class="logo-sprite"/><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62e28a0765b5e09ab46f056c_Deutsche_Telekom-Logo.svg" loading="lazy" alt="Deutsche Telekom Company Logo" height="40" class="logo-sprite"/><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62e28a1aec8fcb3e0f5bf88f_Coca-Cola_logo.svg" loading="lazy" alt="CocaCola Company Logo" height="40" class="logo-sprite"/><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/63d7a0ec4a2c1ed95f8097ae_AWS.svg" loading="lazy" alt="AWS Company Logo" height="42" class="logo-sprite"/><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/63bf65640c0d1c78c4500aef_Verizon_2015_logo_-vector.svg" loading="lazy" alt="Verizon Company Logo" height="30" class="logo-sprite"/><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62e28a4abd028fb2a8fe6932_SAP_2011_logo.svg" loading="lazy" alt="SAP Company Logo" height="45" class="logo-sprite"/></div></div></div></div><div class="single-card-section"><div class="container-7rem-up w-container"><div class="card-middle-emoji darkblue"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/63f62cead2fea0c004bcedcc_darkcamera.png" loading="lazy" width="80" height="80" alt="Taking a photo emoji" class="emoji-card-80px"/><h3 class="font-32px-semibold center white">A snapshot of the entire customer journey</h3><div>Access a timeline of any individual user’s activity and understand exactly when, how, and why roadblocks affected the user experience. Fix it instantly or proactively reach out with tailored solutions.</div><a href="/product" class="block-link-green white w-inline-block"><div>Learn more <span class="text-span-arrow">→</span></div></a></div></div></div><div class="slider-cards"><div class="container-7rem-up w-container"><div class="block-heading-slider"><h2 class="center">How do Customer Success teams in different industries use Countly?</h2></div><div data-current="Tab 1" data-easing="linear" data-duration-in="0" data-duration-out="0" class="tabs w-tabs"><div class="tabs-menu-slider w-tab-menu"><a data-w-tab="Tab 1" class="tab-link-slider w-inline-block w-tab-link w--current"><div>Financials</div></a><a data-w-tab="Tab 2" class="tab-link-slider w-inline-block w-tab-link"><div>Healthcare</div></a><a data-w-tab="Tab 3" class="tab-link-slider w-inline-block w-tab-link"><div>Telecommunications</div></a><a data-w-tab="Tab 4" class="tab-link-slider w-inline-block w-tab-link"><div>Education</div></a><a data-w-tab="Tab 5" class="tab-link-slider w-inline-block w-tab-link"><div>Tech/SaaS</div></a><a data-w-tab="Tab 6" class="tab-link-slider w-inline-block w-tab-link"><div>Retail</div></a></div><div class="tabs-content w-tab-content"><div data-w-tab="Tab 1" class="w-tab-pane w--tab-active"><div class="w-layout-grid grid-2-ver-slider"><div id="w-node-_177225da-26bd-c80a-bfea-92bb0044e987-aff2ec10" class="cards-ver-slider yellow"><div class="font-tag-14px">Privacy by Design</div><h3>Keep data in-house</h3><div class="font-16px">Self-host your product analytics solution and retain full control over data storage and processing.</div><a href="/privacy-by-design" class="block-link-green w-inline-block"><div>Make data fully secure <span class="text-span-arrow">→</span></div></a></div><div class="cards-ver-slider pink"><div class="font-tag-14px">From Analytics to Action</div><h3>Real-time KPI overview</h3><div class="font-16px">Design dashboards and other tools to keep track of user activity and product and team performance to quickly identify trend changes.</div><a href="/features" class="block-link-green w-inline-block"><div>Customizable and efficient reporting <span class="text-span-arrow">→</span></div></a></div></div></div><div data-w-tab="Tab 2" class="w-tab-pane"><div class="w-layout-grid grid-2-ver-slider"><div id="w-node-_177225da-26bd-c80a-bfea-92bb0044e9a1-aff2ec10" class="cards-ver-slider yellow"><div class="font-tag-14px">Privacy by Design</div><h3>Ensured regulatory compliance</h3><div class="font-16px">Keep user and patient data safe, without exception and in full compliance with HIPAA, GDPR, and other frameworks.</div><a href="/privacy-by-design" class="block-link-green w-inline-block"><div>How is Countly compliant? <span class="text-span-arrow">→</span></div></a></div><div class="cards-ver-slider pink"><div class="font-tag-14px">From Analytics to Action</div><h3>Centralize user data permissions</h3><div class="font-16px">Manage user consents and PII access easily without running the risk of data breaches.</div><a href="/features-overview" class="block-link-green w-inline-block"><div>Explore our data security tools <span class="text-span-arrow">→</span></div></a></div></div></div><div data-w-tab="Tab 3" class="w-tab-pane"><div class="w-layout-grid grid-2-ver-slider"><div id="w-node-_177225da-26bd-c80a-bfea-92bb0044e9bb-aff2ec10" class="cards-ver-slider yellow"><div class="font-tag-14px">Democratize Data</div><h3>All user journey data in one place</h3><div class="font-16px">Quickly find solutions to users’ issues with cross-team collaboration based on the same data insights visualizations.</div><a href="/telecom" class="block-link-green w-inline-block"><div>How do Telecommunications companies use Countly? <span class="text-span-arrow">→</span></div></a></div><div class="cards-ver-slider pink"><div class="font-tag-14px">From Analytics to Action</div><h3>No more churn</h3><div class="font-16px">Make retention strategies the core of every data point collected with the right set of tools.</div><a href="/features" class="block-link-green w-inline-block"><div>Explore retention features <span class="text-span-arrow">→</span></div></a></div></div></div><div data-w-tab="Tab 4" class="w-tab-pane"><div class="w-layout-grid grid-2-ver-slider"><div id="w-node-_177225da-26bd-c80a-bfea-92bb0044e9d5-aff2ec10" class="cards-ver-slider yellow"><div class="font-tag-14px">From Analytics to Action</div><h3>Proactive and reactive messaging</h3><div class="font-16px">Send push notifications to not only stay relevant and retain users but also to keep them engaged and motivated.</div><a href="/features-overview" class="block-link-green w-inline-block"><div>Develop engagement strategies <span class="text-span-arrow">→</span></div></a></div><div class="cards-ver-slider pink"><div class="font-tag-14px">Privacy by Design</div><h3>Respect every user’s privacy</h3><div class="font-16px">Stay aligned with major privacy regulations like CCPA, HIPAA, and GDPR, and make user trust central to your product.</div><a href="/privacy-by-design" class="block-link-green w-inline-block"><div>Why does this matter? <span class="text-span-arrow">→</span></div></a></div></div></div><div data-w-tab="Tab 5" class="w-tab-pane"><div class="w-layout-grid grid-2-ver-slider"><div id="w-node-_177225da-26bd-c80a-bfea-92bb0044e9ef-aff2ec10" class="cards-ver-slider yellow"><div class="font-tag-14px">From Analytics to Action</div><h3>Raw data access</h3><div class="font-16px">Run powerful queries by drilling down into your databases, and achieve the ultimate segmentation capabilities.</div><a href="/product" class="block-link-green w-inline-block"><div>Learn ways of analyzing data <span class="text-span-arrow">→</span></div></a></div><div class="cards-ver-slider pink"><div class="font-tag-14px">From Analytics to Action</div><h3>Real-time performance insights</h3><div class="font-16px">Instantly identify when and where your application performance is affected and the user groups that need to be supported.</div><a href="/features-overview" class="block-link-green w-inline-block"><div>Immediate damage control <span class="text-span-arrow">→</span></div></a></div></div></div><div data-w-tab="Tab 6" class="w-tab-pane"><div class="w-layout-grid grid-2-ver-slider"><div id="w-node-_968ef229-05a5-a989-7e4a-00664015f5b7-aff2ec10" class="cards-ver-slider yellow"><div class="font-tag-14px">Democratize Data</div><h3>Measure revenue loss</h3><div class="font-16px">Collaborate between teams to know when a performance issue impacts your revenue directly, and quickly react to any issues.</div><a href="/features-overview" class="block-link-green w-inline-block"><div>Discover revenue strategies <span class="text-span-arrow">→</span></div></a></div><div class="cards-ver-slider pink"><div class="font-tag-14px">From Analytics to Action</div><h3>Journey obstacle analysis</h3><div class="font-16px">Discover how and when users are having issues following steps through your application, and engage with them to improve successful conversions.</div><a href="/features" class="block-link-green w-inline-block"><div>Explore journey-enhancement features <span class="text-span-arrow">→</span></div></a></div></div></div></div></div></div></div><div class="quote-section"><div class="container-7rem-up w-container"><div class="card-middle-line"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/634d5d466617c84e2547b866_Group%203194.svg" loading="lazy" width="123" alt="Capterra logo" class="logo-quote"/><blockquote class="text-quote-center">"Great to understand our customers in a lot of detail and shape the product to meet their expectations, without worrying about data privacy issues."</blockquote><div class="name-quote">Murat D.</div><div class="text-job-quote">CEO at a Computer Software organization</div></div></div></div><div class="column-transparent-section"><div class="container-default-5rem-up w-container"><h3 class="center">Countly in a Nutshell</h3><div class="w-layout-grid grid-3-transparent-card"><div class="card-transparent-emoji"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62fba82c58b99c43e5f884bd_rocketcirlce.png" loading="lazy" width="120" height="120" alt="Rocket emoji" class="emoji-80px shadow"/><h4 class="font-20px-medium">Easy deployment and installation</h4><div>Choose your hosting model and get started in only a few clicks.</div></div><div class="card-transparent-emoji"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62fb988d91c3842beba6b9a8_puzzlecircle.png" loading="lazy" width="120" height="120" alt="Jigsaw puzzle emoji" class="emoji-80px shadow"/><h4 class="font-20px-medium">Customizable extensibility</h4><div>Scale Countly and your product with dozens of features and plugins to choose from.</div></div><div class="card-transparent-emoji"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/6405f23bd362fe74d69e1599_whitebuld.png" loading="lazy" width="120" height="120" alt="Light bulb emoji" class="emoji-80px shadow"/><h4 class="font-20px-medium">Intuitive interface</h4><div>Self-explanatory and easy-to-use features with top-notch documentation and support.</div></div></div></div></div><div class="section-white-back"><div class="container-7rem-up w-container"><div class="block-heading-blog-eop"><h3>Bring more value to your data</h3><div class="block-text-resources">Your one-stop source of information to unlock the full potential of product analytics and Countly.</div></div><div class="grid-three-resources"><div class="block-resources"><div class="w-dyn-list"><div role="list" class="w-dyn-items"><div role="listitem" class="w-dyn-item"><img loading="lazy" height="300" width="400" src="https://cdn.prod.website-files.com/62039dc69cd2dbf94de461fd/66474bb3569e0e8ccb6d25d7_Blog%20Thumbnail-The%20Ultimate%20Data%20Privacy%20Checklist-.png" alt="" sizes="(max-width: 479px) 84vw, (max-width: 767px) 45vw, (max-width: 991px) 43vw, (max-width: 1279px) 29vw, (max-width: 1439px) 28vw, 400px" srcset="https://cdn.prod.website-files.com/62039dc69cd2dbf94de461fd/66474bb3569e0e8ccb6d25d7_Blog%20Thumbnail-The%20Ultimate%20Data%20Privacy%20Checklist--p-500.png 500w, https://cdn.prod.website-files.com/62039dc69cd2dbf94de461fd/66474bb3569e0e8ccb6d25d7_Blog%20Thumbnail-The%20Ultimate%20Data%20Privacy%20Checklist-.png 600w" class="image-resources"/><h4 class="font-20px-medium">The Ultimate Data Privacy Checklist For Your Business</h4><div class="font-16px">Privacy has been at the core of our business since day 1. Here is everything we have learned and how you can apply it to your business.</div><a href="https://countly.com/blog/data-privacy-checklist-for-business#download" target="_blank" class="block-link-green w-inline-block"><div class="txt-link">Download the Checklist<span class="text-span-arrow">→</span></div></a></div></div></div></div><div class="block-resources"><div class="w-dyn-list"><div role="list" class="w-dyn-items"><div role="listitem" class="w-dyn-item"><img loading="lazy" height="300" width="400" src="https://cdn.prod.website-files.com/62039dc69cd2dbf94de461fd/66619fc1323cd5349c93d9e2_Countly-blog.png" alt="Countly Blog thumbnail" sizes="(max-width: 479px) 84vw, (max-width: 767px) 45vw, (max-width: 991px) 43vw, (max-width: 1279px) 29vw, (max-width: 1439px) 28vw, 400px" srcset="https://cdn.prod.website-files.com/62039dc69cd2dbf94de461fd/66619fc1323cd5349c93d9e2_Countly-blog-p-500.png 500w, https://cdn.prod.website-files.com/62039dc69cd2dbf94de461fd/66619fc1323cd5349c93d9e2_Countly-blog.png 610w" class="image-resources"/><h4 class="font-20px-medium">Business Metric Strategies: How To Choose the Right Framework To Measure Success</h4><div class="font-16px">Find out where to start when it comes to identifying business metrics for your organization.</div><a href="/blog/business-metrics-framework-to-measure-success" target="_blank" class="block-link-green w-inline-block"><div>Learn more</div><div class="txt-link"><span class="text-span-arrow">→</span></div></a></div></div></div></div><div class="block-resources hide-shortview"><div class="w-dyn-list"><div role="list" class="w-dyn-items"><div role="listitem" class="w-dyn-item"><img loading="lazy" height="300" width="400" src="https://cdn.prod.website-files.com/62039dc69cd2dbf94de461fd/672c9902beffacdb794e2eca_Blog%20Thumbnail-%2010%20Best%20Practices.png" alt="" sizes="(max-width: 767px) 100vw, (max-width: 991px) 270.419921875px, (max-width: 1279px) 29vw, (max-width: 1439px) 28vw, 400px" srcset="https://cdn.prod.website-files.com/62039dc69cd2dbf94de461fd/672c9902beffacdb794e2eca_Blog%20Thumbnail-%2010%20Best%20Practices-p-500.png 500w, https://cdn.prod.website-files.com/62039dc69cd2dbf94de461fd/672c9902beffacdb794e2eca_Blog%20Thumbnail-%2010%20Best%20Practices-p-800.png 800w, https://cdn.prod.website-files.com/62039dc69cd2dbf94de461fd/672c9902beffacdb794e2eca_Blog%20Thumbnail-%2010%20Best%20Practices.png 900w" class="image-resources"/><h4 class="font-20px-medium">Why Countly Is the Number One Privacy-Compliant Product Analytics Tool</h4><div class="font-16px">Data privacy is essential for building trust in digital products. See why Countly is your top choice for privacy-focused analytics. </div><a href="/blog/why-countly-is-the-number-one-privacy-compliant-product-analytics-tool" target="_blank" class="block-link-green w-inline-block"><div>Read More</div><div class="txt-link"><span class="text-span-arrow">→</span></div></a></div></div></div></div></div></div></div><div class="card-two-column-section"><div class="container-7rem-up w-container"><div class="card-two-column green80"><div class="block-two-column-left"><h3 class="font-40px-normal white">Get to really know your users</h3></div><div class="block-two-column-right"><div>Talk to one of our experts to learn how Countly can help your business become data-driven.</div><a href="/demo" class="button-yellow w-button">Request a Demo</a></div></div></div></div><footer id="footer" class="section-footer"><div class="container-footer w-container"><a href="#" class="footer-logo-link"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/61d44087e4df5f30c8ac6074_Logo-2021.svg" width="118" alt="Countly logo" class="footer-image"/></a><div class="block-footer"><div class="w-layout-grid grid-footer"><div class="footer-list"><div class="font-footer-heading">Product</div><ul role="list" class="w-list-unstyled"><li class="item-footer"><a href="/product-analytics" class="font-footer-link">Product Analytics</a></li><li class="item-footer"><a href="/mobile-analytics" class="font-footer-link">Mobile Analytics</a></li><li class="item-footer"><a href="/web-analytics" class="font-footer-link">Web Analytics</a></li><li class="item-footer"><a href="/desktop-analytics" class="font-footer-link">Desktop Analytics</a></li><li class="item-footer"><a href="/privacy-by-design" class="font-footer-link">Privacy by Design</a></li><li class="item-footer"><a href="/teams" class="font-footer-link">Countly for Teams</a></li><li class="item-footer"><a href="/industries" class="font-footer-link">Countly for Industries</a></li><li class="item-footer"><a href="/alternatives" class="font-footer-link">Compare Countly</a></li><li class="item-footer"><a href="/why-countly" class="font-footer-link">Why Countly</a></li><li class="item-footer"><a href="/enterprise" class="font-footer-link">Countly Enterprise</a></li><li class="item-footer"><a href="/flex" class="font-footer-link">Countly Flex</a></li><li class="item-footer"><a href="/lite" class="font-footer-link">Countly Lite</a></li></ul></div><div class="footer-list"><div class="font-footer-heading">Company</div><ul role="list" class="w-list-unstyled"><li class="item-footer"><a href="/about" class="font-footer-link">About</a></li><li class="item-footer"><a href="/customers" class="font-footer-link">Customers</a></li><li class="item-footer"><a href="https://www.linkedin.com/company/countly/jobs/" target="_blank" class="font-footer-link">Jobs</a></li><li class="item-footer"><a href="/academic-program" class="font-footer-link">Academic Program</a></li><li class="item-footer"><a href="/security" class="font-footer-link">Security at Countly</a></li><li class="item-footer"><a href="/brand-guidelines" class="font-footer-link">Press</a></li></ul></div><div class="footer-list"><div class="font-footer-heading">Resources</div><ul role="list" class="w-list-unstyled"><li class="item-footer"><a href="/blog" target="_blank" class="font-footer-link">Blog</a></li><li class="item-footer"><a href="https://resources.count.ly/" target="_blank" class="font-footer-link">Documentation</a></li><li class="item-footer"><a href="https://support.count.ly/hc/en-us/articles/360037236571-Downloading-Installing-SDKs" target="_blank" class="font-footer-link">SDK Integrations</a></li><li class="item-footer"><a href="https://discord.gg/countly" target="_blank" class="font-footer-link">Community Area</a></li><li class="item-footer"><a href="https://github.com/Countly" target="_blank" class="font-footer-link">Open Source</a></li><li class="item-footer"><a href="/product-led-story" class="font-footer-link">The Product-Led Story</a></li></ul></div><div class="footer-list"><div class="font-footer-heading">Features</div><ul role="list" class="w-list-unstyled"><li class="item-footer"><a href="https://countly.com/feature/user-profiles" class="font-footer-link">User Profiles</a></li><li class="item-footer"><a href="https://countly.com/feature/crashes-errors" class="font-footer-link">Crashes and Errors</a></li><li class="item-footer"><a href="https://countly.com/feature/push-notifications" class="font-footer-link">Push Notifications</a></li><li class="item-footer"><a href="https://countly.com/feature/dashboards" class="font-footer-link">Dashboards</a></li><li class="item-footer"><a href="https://countly.com/feature/cohorts" class="font-footer-link">Cohorts</a></li><li class="item-footer"><a href="https://countly.com/feature/funnels" class="font-footer-link">Funnels</a></li><li class="item-footer"><a href="https://countly.com/feature/heatmaps" class="font-footer-link">Heatmaps</a></li><li class="item-footer"><a href="https://countly.com/feature/retention" class="font-footer-link">Retention</a></li><li class="item-footer"><a href="https://countly.com/feature/surveys" class="font-footer-link">Surveys</a></li></ul></div><div id="w-node-_13f2a1aa-f04f-11c0-0d5d-05a26e8cb94f-6e8cb8e7" class="footer-signup"><div class="font-24px-medium">Stay updated on the latest product analytics trends and Countly news.</div><div class="footer-form w-form"><form id="wf-form-Newsletter-2" name="wf-form-Newsletter-2" data-name="Newsletter" method="get" class="footer-form-container" data-wf-page-id="62e8f5f207820a7faff2ec10" data-wf-element-id="1349a856-ae55-31dc-5c68-d4a39786a796"><div class="font-18px medium">Sign up for our Newsletter.</div><div class="footer-form-block"><input class="footer-form-field w-input" maxlength="256" name="Email" data-name="Email" aria-label="Get product updates" placeholder="Your e-mail address" type="email" id="Email" required=""/><input type="submit" data-wait="Please wait..." class="footer-form-submit w-button" value=""/></div></form><div class="success-message-mycountly w-form-done"><div>Thank you! Your submission has been received!</div></div><div class="w-form-fail"><div>Oops! Something went wrong while submitting the form.</div></div></div></div></div></div><div class="block-footer"><div class="block-logos-footer"><a href="https://www.youtube.com/gocountly" target="_blank" class="w-inline-block"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/61d4415dd1269fc9bc49eb6a_Shape.svg" loading="lazy" width="25" height="25" alt="Youtube circle logo" class="social-medial-icon"/></a><a href="https://twitter.com/gocountly" target="_blank" class="w-inline-block"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/636e32c218e574de2646954f_Subtract.svg" loading="lazy" width="25" height="25" alt="Black Twitter rounded logo" class="social-medial-icon"/></a><a href="https://www.linkedin.com/company/countly" target="_blank" class="w-inline-block"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/61d441db6c73db833f90a18d_Shape-1.svg" loading="lazy" width="25" height="25" alt="LinkedIn circle logo" class="social-medial-icon"/></a><a href="https://discord.gg/countly" target="_blank" class="w-inline-block"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/642ead48a4274c3c070c9514_discordb.svg" loading="lazy" width="25" height="25" alt="Discord Community Logo" class="social-medial-icon"/></a></div><div id="w-node-_13f2a1aa-f04f-11c0-0d5d-05a26e8cb96a-6e8cb8e7">© 2024 Countly Ltd. All rights reserved.</div><div id="w-node-_13f2a1aa-f04f-11c0-0d5d-05a26e8cb96c-6e8cb8e7" class="block-legal-links-footer"><a href="/legal/privacy-policy" class="font-footer-link">Privacy Policy</a><a href="/legal/terms-of-service" class="font-footer-link">Terms of Service</a><a href="/legal/cookie-policy" class="font-footer-link">Cookie Policy</a><a href="/sitemap" class="font-footer-link">Sitemap</a></div></div></div></footer><div class="cookies-container w-container"><div fs-cc="banner" class="ck-cookie-w"><div class="cookie-wrapper"><div>🍪 We use cookies to ensure you get the best experience on our website.</div><div id="w-node-c8b61be3-51ec-7ed5-8afe-00ba26c26a19-3b6f40e9" class="div-buttons-cokkies"><a fs-cc="allow" href="#" class="cookies-button w-button">Accept</a><a id="w-node-_761affc5-41ed-9879-74a9-4f463b6f40ee-3b6f40e9" href="/legal/cookie-policy">Learn more</a></div><a fs-cc="close" id="w-node-_761affc5-41ed-9879-74a9-4f463b6f40f0-3b6f40e9" data-w-id="761affc5-41ed-9879-74a9-4f463b6f40f0" href="#" class="cookie-modal_closebutton w-inline-block"><div class="cookie-modal_closebutton_line is-left"></div><div class="cookie-modal_closebutton_line is-right"></div></a></div></div></div><script src="https://d3e54v103j8qbb.cloudfront.net/js/jquery-3.5.1.min.dc5e7f18c8.js?site=61c1b7c3e2f3805325be4594" type="text/javascript" integrity="sha256-9/aliU8dGd2tb6OSsuzixeV4y/faTqgFtohetphbbj0=" crossorigin="anonymous"></script><script src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/js/webflow.295f45a46.js" type="text/javascript"></script><script> // List of page paths where the script should NOT run var excludedPages = ['/getflex']; // Current page path var path = window.location.pathname; // Check if the current page is not in the excluded list if (!excludedPages.includes(path)) { window.pipedriveLeadboosterConfig = { base: 'leadbooster-chat.pipedrive.com', companyId: 4708587, playbookUuid: '85402a77-0501-43d3-ab33-2ccac008d76e', version: 2 }; (function() { var w = window; if (w.LeadBooster) { console.warn('LeadBooster already exists'); } else { w.LeadBooster = { q: [], on: function(n, h) { this.q.push({ t: 'o', n: n, h: h }); }, trigger: function(n) { this.q.push({ t: 't', n: n }); }, }; } })(); var s = document.createElement('script'); s.src = "https://leadbooster-chat.pipedrive.com/assets/loader.js"; s.async = true; document.head.appendChild(s); } </script> <script> function getUrlParameter(name) { name = name.replace(/[\[]/, '\\[').replace(/[\]]/, '\\]'); var regex = new RegExp('[\\?&]' + name + '=([^&#]*)'); var results = regex.exec(location.search); return results === null ? '' : decodeURIComponent(results[1].replace(/\+/g, ' ')); } // Handle specific "ref" cases and map them to utm_source function mapRefToUtmSource(ref) { if (ref === "newsletter") { return "product-hunt-newsletter"; } else if (ref === "producthunt") { return "product-hunt"; } return null; } // Redirect logic (function() { var ref = getUrlParameter("ref"); var utmSource = mapRefToUtmSource(ref); if (utmSource) { // Build a new URL with the updated utm_source var currentUrl = new URL(window.location.href); currentUrl.searchParams.set("utm_source", utmSource); // Add or update utm_source currentUrl.searchParams.delete("ref"); // Remove ref parameter // Redirect to the new URL window.location.href = currentUrl.toString(); } })(); // Store UTM parameters in local storage var utmParams = { utm_source: getUrlParameter("utm_source"), utm_medium: getUrlParameter("utm_medium"), utm_campaign: getUrlParameter("utm_campaign"), utm_content: getUrlParameter("utm_content"), utm_term: getUrlParameter("utm_term") }; if (utmParams.utm_source || utmParams.utm_medium || utmParams.utm_campaign || utmParams.utm_content || utmParams.utm_term) { // Serialize and store utmParams in local storage localStorage.setItem('utmParams', JSON.stringify(utmParams)); } $(document).ready(function() { // setTimeout 1s added to give Countly time to initialize setTimeout(function(){ var clyID = Countly.get_device_id(); // Deserialize utmParams from local storage var storedUtmParams = localStorage.getItem('utmParams'); var utmParams = storedUtmParams ? JSON.parse(storedUtmParams) : null; $("a[href*='flex.countly.com']").each(function() { var currentHref = $(this).attr('href'); var hasQueryParams = currentHref.indexOf('?') !== -1; var hasUtmParams = false; var queryParams = []; if (utmParams) { for (var utmKey in utmParams) { if (utmParams.hasOwnProperty(utmKey) && utmParams[utmKey]) { // Check if URL already has this UTM parameter if (currentHref.indexOf(utmKey + "=") !== -1) { hasUtmParams = true; break; } queryParams.push(utmKey + "=" + encodeURIComponent(utmParams[utmKey])); } } } // Add UTM parameters if they are not already in the URL if (!hasUtmParams) { queryParams = queryParams.length > 0 ? (hasQueryParams ? '&' : '?') + queryParams.join("&") : ''; } else { queryParams = ''; } // Always append cly_id parameter var clyParam = "cly_id=" + encodeURIComponent(clyID); var clyQueryString = hasQueryParams || queryParams.length > 0 ? '&' + clyParam : '?' + clyParam; $(this).attr('href', currentHref + queryParams + clyQueryString); }); }, 1000); }); </script> <script> $(document).ready(function() { var PATHNAME = window.location.pathname; // Track footer link clicks $("#footer").on("click", "a", function() { Countly.q.push(['add_event',{ key:"clickFooterLink", segmentation: { "link": $(this).attr("href") } }]); }); // Track header link clicks $(".nav-menu").on("click", "a", function() { Countly.q.push(['add_event',{ key:"clickHeaderLink", segmentation: { "link": $(this).attr("href") } }]); }); $("a[href='/demo']").on("click", function() { Countly.q.push(['add_event',{ key: "clickCTA", segmentation: { "type": "demo", "inPage": PATHNAME, "ctaName": $(this).text() } }]); }); $("a[href='/contact']").on("click", function() { Countly.q.push(['add_event',{ key: "clickCTA", segmentation: { "type": "contact", "inPage": PATHNAME, "ctaName": $(this).text() } }]); }); $(".footer-form-submit").on("click", function() { var emailAddress = $(".footer-form-block").find("input[name='Email']").val(); if (emailAddress) { Countly.q.push(['add_event',{ key: "subscribeToNL", segmentation: { "from": "footer", "inPage": PATHNAME, "email": emailAddress } }]); Countly.q.push(['user_details',{ "email": emailAddress }]); } }); var pagesToEvents = [ { pathname: "/feature/", event: "viewFeature", segment: "feature", segmentSource: ".block-main-features h1" }, { pathname: "/blog/", event: "viewBlog", segment: "post" }, ]; for (var i = 0; i < pagesToEvents.length; i++) { var pageToEventObj = pagesToEvents[i]; if (PATHNAME.substring(0, pageToEventObj.pathname.length) === pageToEventObj.pathname) { var eventObj = { key: pageToEventObj.event } if (pageToEventObj.segment) { eventObj.segmentation = {}; eventObj.segmentation[pageToEventObj.segment] = (pageToEventObj.segmentSource)? $(pageToEventObj.segmentSource).text() : $("head").find("title").text(); } Countly.q.push(['add_event', eventObj]); } } $("#wf-form-Contact").submit(function(e) { enrichFromInquiry({ name: $("#name").val(), email: $("#email-address").val(), company: $("#company").val(), title: $("#title").val(), companySize: $("#company-size").val(), companyLocation: $("#country").val(), heardFrom: $("#source").val(), message: $("#message").val(), subscribeToNL: $("#Checkbox-for-newsletter").prop('checked'), form: "Contact" }); }); $("#wf-form-Demo").submit(function(e) { enrichFromInquiry({ name: $("#name").val(), email: $("#email-address").val(), company: $("#company").val(), title: $("#title").val(), companySize: $("#company-size").val(), companyLocation: $("#country").val(), heardFrom: $("#source").val(), message: $("#message").val(), subscribeToNL: $("#Checkbox-for-newsletter").prop('checked'), form: "Demo" }); }); function enrichFromInquiry(formFields) { Countly.q.push(['add_event',{ key: "inquiry", segmentation: formFields }]); Countly.q.push(['user_details',{ "name": formFields.name, "email": formFields.email, "organization": formFields.company, "designation": formFields.title, "custom":{ "companySize": formFields.companySize, "companyLocation": formFields.companyLocation, "subscribeToNL": formFields.subscribeToNL } }]); Countly.q.push(['userData.save']); } }); </script> <script src="https://hubspotonwebflow.com/assets/js/form-124.js" type="text/javascript" integrity="sha384-bjyNIOqAKScdeQ3THsDZLGagNN56B4X2Auu9YZIGu+tA/PlggMk4jbWruG/P6zYj" crossorigin="anonymous"></script><script src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594%2F65da374ca1ebd53e3cabb68c%2F66d9cdfe703b085b5dac502d%2Fevents_calendar_embed_script-0.0.1.js" type="text/javascript"></script></body></html>