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class="dropdown-boxlink-nav"><a href="https://support.count.ly/hc/en-us" target="_blank" class="dropdown-link-nav w-inline-block"><div class="icon-nav turquoise"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/6331813602c436df2c176869_Create%20outstanding%20p.svg" loading="eager" alt="Page facing up emoji representing Countly documentation"/></div><div>Documentation</div></a></div><div class="dropdown-boxlink-nav"><a href="/contact" class="dropdown-link-nav _1 w-inline-block"><div class="icon-nav turquoise"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/6331812fd019557a79ae3970_Create%20outstan.svg" loading="eager" alt="Telephone receiver emoji representing Countly support"/></div><div>Contact Support</div></a></div></div><div class="w-layout-grid grid-dropdown-nav _3"><div class="dropdown-title-nav"><div class="nav-heading">Understanding Product Analytics</div><div class="dropdown-txt-nav">Find ways to elevate your strategies and make every data point count</div></div><div class="dropdown-boxlink-nav"><a href="/blog" target="_blank" class="dropdown-link-nav w-inline-block"><div class="icon-nav turquoise"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/6331814721fcf0b1bcb66af7_Create.svg" loading="eager" alt="Books emoji representing the Countly Blog"/></div><div>Blog</div></a></div><div class="dropdown-boxlink-nav hide"><a href="/product-led-story" class="dropdown-link-nav w-inline-block"><div class="icon-nav turquoise"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/647f09eaed7ed2b1be763418_18-19.svg" loading="eager" alt="Sparkles emoji to represent The Product-Lead Story blog "/></div><div>The Product-Led Story</div></a></div></div></div></nav></div></div><div class="div-block-two-buttons-nav-hide"><div class="block-button-nav-hide"><a href="https://flex.countly.com/#/account/create" target="_blank" class="button-flex-nav-shortview w-button">Get started with Flex</a><div class="tag-text-12px">COUNTLY FLEX | <span class="text-span-grey">CLOUD</span></div></div><div class="block-button-nav-hide"><a href="/demo" class="button-demo-nav-shortview w-button">Talk to an Enterprise expert</a><div class="tag-text-12px">COUNTLY ENTERPRISE | <span class="text-span-grey">SELF-HOSTED OR CLOUD</span></div></div></div></nav><div data-w-id="76a9ed73-e6a2-1a25-269a-2fbd8ffcbc46" class="block-drop-down-button-nav"><div class="drop-down-button-nav"><div>Get Countly </div><div class="icon-arrow-down-nav w-icon-dropdown-toggle"></div></div><div class="div-grid-navbar-button"><div id="w-node-_76a9ed73-e6a2-1a25-269a-2fbd8ffcbc4c-8ffcbc46" class="block-button-nav"><div class="block-button-nav-plan"><div class="tag-text-12px">COUNTLY FLEX | <span class="text-span-grey">CLOUD</span></div><a id="w-node-_76a9ed73-e6a2-1a25-269a-2fbd8ffcbc52-8ffcbc46" data-w-id="76a9ed73-e6a2-1a25-269a-2fbd8ffcbc52" href="https://flex.countly.com/#/account/create" target="_blank" class="dropdown-box-link-button w-inline-block"><div class="link-heading-button-nav"><span class="font-20px">🚀 </span> Get started with Flex <span class="text-spand-blackarrow">-></span></div><div class="text-block-subheading-button-nav"><span class="medium-font">Start free, and scale as your app gains more monthly active users.</span> Your success is our success.</div></a></div><div class="div-line-button-nav"></div><div class="block-button-nav-plan"><div class="tag-text-12px">COUNTLY ENTERPRISE | <span class="text-span-grey">SELF-HOSTED OR CLOUD</span></div><a id="w-node-_76a9ed73-e6a2-1a25-269a-2fbd8ffcbc63-8ffcbc46" data-w-id="76a9ed73-e6a2-1a25-269a-2fbd8ffcbc63" href="/demo" class="dropdown-box-link-button w-inline-block"><div class="link-heading-button-nav"><span class="font-20px">💬 </span> Talk to an Enterprise expert <span class="text-spand-blackarrow">-></span></div><div class="text-block-subheading-button-nav"><span class="medium-font">Join us for a live demo to see how Countly can help you</span> build an ideal product experience.</div></a></div></div></div></div></div></div></div><div class="privacy-main"><div class="container-hero w-container"><div class="block-hero-privavy"><h1 class="center">Designed for Data Privacy, by Default</h1><p class="font-18px privacy">User-centered approaches that are as data secure and privacy-compliant as they get.</p></div><div class="block-main-privacy"><div class="block-card-privacy right"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/63762037b5db3f5a7466952e_Countly%20Resources.svg" loading="lazy" alt="" class="emoji-35px"/><div>Your user data and server is full compliance with data privacy regulations</div></div><div class="block-card-privacy left"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/637620250d3167203a035791_emojiflag.svg" loading="lazy" alt="European Union Flag Emoji" class="emoji-35px"/><div>Including GDPR, CCPA, HIPAA, and other personal data protection rules around the world</div></div><div class="block-card-privacy bottom"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62e14e5162acb47918f5d3b5_KEY.svg" loading="lazy" alt="Key emoji" class="emoji-35px"/><div>You are the sole owner, controller, and processor of data, without exceptions</div></div></div></div></div><div class="single-card-section"><div class="container-default _5rem-up w-container"><div class="card-middle yellow"><h2>100% Data ownership,️ 100% Control</h2><div>Committed to giving you complete control of your product and user data.</div></div></div></div><div class="main-section"><div class="container-default _5rem-up w-container"><div class="block-heading-w650px"><h3>Deploy a secure 360° view of your customers’ journeys and experiences</h3></div><div class="w-layout-grid grid-2-small-cards"><div id="w-node-bd3100be-5a2a-dc08-345a-d4fb77ba5bbb-91f54f09" class="card-small-emoji"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/633d810a8518d208804adb04_job.png" loading="lazy" alt="Business bag emoji" class="emoji-card-64px"/><h4 class="font-20px-medium">100% ownership of your data</h4><div>Complete ownership of data means that you get to choose where to store it and handle it. Get unlimited insights from your own data through Countly with our two deployment options: <em>on-premise or private cloud.</em></div></div><div class="card-small-emoji"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/633d815908f2a9709a3600ad_train.png" loading="lazy" alt="Train emoji" class="emoji-card-64px"/><h4 class="font-20px-medium">100% control of your data</h4><div>Total control lets you pick and choose who has access to what and how you get to visualize it. With Countly, you get: <em>Direct API and Database Access, Data at Rest Encryption and Individualized CRUD controls across features.</em></div></div></div></div></div><div class="faq-section"><div class="container-default _7rem-up w-container"><div class="block-pink-privacy-by-design"><h3>How is Countly secure?</h3><div class="block-faq-privacy-by-design"><div class="block-faq-buttons"><div class="fag-wrap white"><div class="expand-faq-button white"><div class="font-20px-medium">Customizable Access Levels</div><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62e0fca83c06ff092acc11ae_add.svg" loading="lazy" width="32" height="32" alt="" class="plus-icon"/></div><div class="div-block-faq-content"><div>Manage access to features and data on an individual user basis. The three tiers of user roles ensure every Countly user will only see what they are supposed to.<br/>‍</div></div></div><div class="fag-wrap white"><div class="expand-faq-button white"><div class="font-20px-medium">No IP Address Storage</div><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62e0fca83c06ff092acc11ae_add.svg" loading="lazy" width="32" height="32" alt="" class="plus-icon"/></div><div class="div-block-faq-content"><div>Individual IP Addresses don’t get stored; instead they are converted to users' cities and then automatically discarded. And if you want, you can completely remove locational data altogether.<br/>‍</div></div></div><div class="fag-wrap white"><div class="expand-faq-button white"><div class="font-20px-medium">Login Security</div><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62e0fca83c06ff092acc11ae_add.svg" loading="lazy" width="32" height="32" alt="" class="plus-icon"/></div><div class="div-block-faq-content"><div>Strictly protect logins to Countly with strong passwords via HTTPS, which you can further expand with 2FA or SSOs. You can even ban users in the unlikely case of a brute force attack.<br/>‍</div></div></div><div class="fag-wrap white"><div class="expand-faq-button white"><div class="font-20px-medium">Secure Data Transmission</div><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62e0fca83c06ff092acc11ae_add.svg" loading="lazy" width="32" height="32" alt="" class="plus-icon"/></div><div class="div-block-faq-content"><div>Data collected from devices are sent over a secure channel, eliminating the possibility of intrusions or attacks.<br/>‍</div></div></div><div class="fag-wrap white"><div class="expand-faq-button white"><div class="font-20px-medium">‘Do not track’ Feature</div><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62e0fca83c06ff092acc11ae_add.svg" loading="lazy" width="32" height="32" alt="" class="plus-icon"/></div><div class="div-block-faq-content"><div>Honor users’ right to ‘block’ or suppress processing of personal data, as mandated by GDPR. Countly gives you the ability to centralize all user choices and simply remove them, <em>ad hoc</em> and hassle free.<br/>‍</div></div></div><div class="fag-wrap white"><div class="expand-faq-button white"><div class="font-20px-medium">'Right to be forgotten’ Rule</div><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/62e0fca83c06ff092acc11ae_add.svg" loading="lazy" width="32" height="32" alt="" class="plus-icon"/></div><div class="div-block-faq-content"><div>If any user - namely EU citizens according to the GDPR, but applicable to your entire user base - so wishes, you can easily wipe out all their personal data in a few clicks.<br/>‍</div></div></div></div></div><div class="block-button-center"><a href="/why-countly" class="button-white-shadow privacy-by-design w-inline-block"><div>How is Countly different from other product analytics vendors?</div></a></div></div></div></div><div class="privacy-badges-section"><div class="container-default _7rem-up w-container"><div class="block-badges-privacy"><h2>Privacy by design. Secure by default.</h2><div class="div-block-badges-privacy"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/65b8ff97259605709bdfba27_SOC%202%20Type%202%20Countly%20Badge.png" loading="lazy" sizes="(max-width: 767px) 100px, (max-width: 991px) 13vw, 110px" height="110" alt="" srcset="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/65b8ff97259605709bdfba27_SOC%202%20Type%202%20Countly%20Badge-p-500.png 500w, https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/65b8ff97259605709bdfba27_SOC%202%20Type%202%20Countly%20Badge-p-800.png 800w, https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/65b8ff97259605709bdfba27_SOC%202%20Type%202%20Countly%20Badge.png 1000w" class="badge-privacy"/><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/635093b99b3d241d99a108bd_HIPAA-light.svg" loading="lazy" alt="Vanta HIPAA badge in a white background" height="110" class="badge-privacy"/><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/6350938c64ea2b84f80962d5_GDPR-light.svg" loading="lazy" alt="Vanta GDPR badge in a white background" height="110" class="badge-privacy"/><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/6410627325c1be6fc821c280_21972-312_SOC_NonCPA.png" loading="lazy" alt="" height="110" class="badge-privacy"/><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/641062583e30417b7cfe08b9_27001%20RGB%20White.webp" loading="lazy" sizes="(max-width: 767px) 100px, (max-width: 991px) 13vw, 110px" height="110" alt="" srcset="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/641062583e30417b7cfe08b9_27001%20RGB%20White-p-500.webp 500w, https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/641062583e30417b7cfe08b9_27001%20RGB%20White-p-800.webp 800w, https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/641062583e30417b7cfe08b9_27001%20RGB%20White-p-1080.webp 1080w, https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/641062583e30417b7cfe08b9_27001%20RGB%20White-p-1600.webp 1600w, https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/641062583e30417b7cfe08b9_27001%20RGB%20White.webp 1890w" class="badge-privacy"/></div></div></div></div><div class="three-small-cards"><div class="container-default _7rem-up w-container"><div class="block-margen-down-40px"><h3>Unlock the power of privacy by design</h3></div><div class="w-layout-grid grid-2-small-cards"><div class="block-mini-card"><h4>Learn more in our Product Documentation</h4><a href="https://support.count.ly/hc/en-us" class="block-link-green short w-inline-block"><div>Discover<span class="text-span-arrow"> →</span></div></a></div><div class="block-mini-card"><h4>Check out our Blog</h4><a href="/blog" class="block-link-green short w-inline-block"><div>Discover<span class="text-span-arrow">→</span></div></a></div></div></div></div><div class="card-two-column-section"><div 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