Privacy - Support and Treatment Services

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title="Blocking software">Blocking software</a></li></ul><ul class="o-list-bare c-nav-primary__list"><li"><a href="https://www.gamcare.org.uk/self-help/managing-your-money/" class="c-nav-primary__link c-nav-primary__link--child" title="Managing your money">Managing your money</a></li><li"><a href="https://www.gamcare.org.uk/self-help/links-to-other-support-agencies/" class="c-nav-primary__link c-nav-primary__link--child" title="Links to other support agencies">Links to other support agencies</a></li></ul><div class="c-nav-primary__feat-col"><div class="c-nav-primary__feat-col-cont"><a href="https://community.gamcare.org.uk/" class="c-nav-primary__link">Online Community</a><p class="c-nav-primary__feat-col-text u-font-sm">Our Online Community is a space to connect with our digital tools: MyGamCare, Forum and Chatrooms.</p><a href="https://community.gamcare.org.uk/" class="u-font-sm">Learn More</a></div></div></div></div><div id="nav-panel-3" class="c-nav-primary__panel js-nav-primary-panel"><div class="c-nav-primary__panel-cols"><ul class="o-list-bare c-nav-primary__list"><a href="https://www.gamcare.org.uk/understanding-your-gambling/" class="c-nav-primary__link" title="Understanding your gambling">Understanding your gambling<i class="fa-external-link fas pl-5" aria-hidden="true"></i></a><li"><a href="https://www.gamcare.org.uk/understanding-your-gambling/signs-of-gambling-harm/" class="c-nav-primary__link c-nav-primary__link--child" title="Signs of Gambling Harm">Signs of Gambling Harm</a></li><li"><a href="https://www.gamcare.org.uk/understanding-your-gambling/changing-your-behaviour/" class="c-nav-primary__link c-nav-primary__link--child" title="Changing your behaviour">Changing your behaviour</a></li></ul><ul class="o-list-bare c-nav-primary__list"><li"><a href="https://www.gamcare.org.uk/understanding-your-gambling/how-can-gambling-affect-your-life/" class="c-nav-primary__link c-nav-primary__link--child" title="How gambling affects your life">How gambling affects your life</a></li><li"><a href="https://www.gamcare.org.uk/understanding-your-gambling/people-weve-helped/" class="c-nav-primary__link c-nav-primary__link--child" title="People we’ve helped">People we’ve helped</a></li></ul><div class="c-nav-primary__feat-col"><div class="c-nav-primary__feat-col-cont"><a href="https://community.gamcare.org.uk/" class="c-nav-primary__link">Online Community</a><p class="c-nav-primary__feat-col-text u-font-sm">Our Online Community is a space to connect with our digital tools: MyGamCare, Forum and Chatrooms.</p><a href="https://community.gamcare.org.uk/" class="u-font-sm">Learn More</a></div></div></div></div></nav> </div> <div class="c-mob-menu js-mob-menu"> <div class="px-15 bg-white border-bottom border-gray-lighter"> <div class="c-navbar__row"> <div class="c-navbar__brand "> <a href="https://www.gamcare.org.uk" class="o-link-bare d-block" rel="home" aria-label="Home link"> <img 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class="c-nav-mob__link c-nav-mob__link--sub-list">Self-Guided Resources</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/self-help/self-exclusion/" class="c-nav-mob__link c-nav-mob__link--sub-list">Self-exclusion</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/self-help/blocking-software/" class="c-nav-mob__link c-nav-mob__link--sub-list">Blocking software</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/self-help/managing-your-money/" class="c-nav-mob__link c-nav-mob__link--sub-list">Managing your money</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/self-help/links-to-other-support-agencies/" class="c-nav-mob__link c-nav-mob__link--sub-list">Links to other support agencies</a></li> </ul> </li> <li class="c-nav-mob__item c-nav-mob__item--parent"><a href="https://www.gamcare.org.uk/understanding-your-gambling/" class="c-nav-mob__link">Understanding your gambling</a> <ul class="c-nav-mob__sub-list"> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/understanding-your-gambling/signs-of-gambling-harm/" class="c-nav-mob__link c-nav-mob__link--sub-list">Signs of Gambling Harm</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/understanding-your-gambling/changing-your-behaviour/" class="c-nav-mob__link c-nav-mob__link--sub-list">Changing your behaviour</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/understanding-your-gambling/how-can-gambling-affect-your-life/" class="c-nav-mob__link c-nav-mob__link--sub-list">How gambling affects your life</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/understanding-your-gambling/people-weve-helped/" class="c-nav-mob__link c-nav-mob__link--sub-list">People we’ve helped</a></li> </ul> </li> </ul> <ul class="c-nav-mob__list"><li class="c-nav-mob__item c-nav-mob__item--parent"><a href="https://www.gamcare.org.uk/about-us/" class="c-nav-mob__link">About us</a> <ul class="c-nav-mob__sub-list"> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/about-us/what-support-do-we-provide/" class="c-nav-mob__link c-nav-mob__link--sub-list">What support do we provide?</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/about-us/our-model-of-care/" class="c-nav-mob__link c-nav-mob__link--sub-list">Our Model of Care</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/about-us/meet-the-team/" class="c-nav-mob__link c-nav-mob__link--sub-list">Our Leadership Team</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/about-us/board-of-trustees/" class="c-nav-mob__link c-nav-mob__link--sub-list">Board of Trustees</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/about-us/jobs/" class="c-nav-mob__link c-nav-mob__link--sub-list">Work for GamCare</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/about-us/inclusion-diversity/" class="c-nav-mob__link c-nav-mob__link--sub-list">Inclusion & Diversity</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/about-us/lived-experience-community/" class="c-nav-mob__link c-nav-mob__link--sub-list">Lived Experience Community</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/about-us/contact-us/" class="c-nav-mob__link c-nav-mob__link--sub-list">Contact us</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/about-us/data-and-insight/" class="c-nav-mob__link c-nav-mob__link--sub-list">Data and Insight</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/about-us/research/" class="c-nav-mob__link c-nav-mob__link--sub-list">Research</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/about-us/donations-and-funding/" class="c-nav-mob__link c-nav-mob__link--sub-list">Donations and Funding</a></li> </ul> </li> <li class="c-nav-mob__item c-nav-mob__item--parent"><a href="https://www.gamcare.org.uk/outreach-and-training/" class="c-nav-mob__link">Outreach and Training</a> <ul class="c-nav-mob__sub-list"> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/outreach-and-training/youth-outreach-programme/" class="c-nav-mob__link c-nav-mob__link--sub-list">Children and Young People</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/outreach-and-training/womens-pathway/" class="c-nav-mob__link c-nav-mob__link--sub-list">Women’s Pathway</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/outreach-and-training/working-with-the-criminal-justice-system/" class="c-nav-mob__link c-nav-mob__link--sub-list">Working with the Criminal Justice System</a></li> <li class="c-nav-mob__item--parent c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/outreach-and-training/gambling-related-financial-harm/" class="c-nav-mob__link c-nav-mob__link--sub-list">Gambling Related Financial Harm</a> <ul class="c-nav-mob__sub-list"> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/outreach-and-training/gap/" class="c-nav-mob__link c-nav-mob__link--sub-list">GAP: Gambling Awareness and Prevention Programme</a></li> </ul> </li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/outreach-and-training/for-gambling-businesses/" class="c-nav-mob__link c-nav-mob__link--sub-list">For Gambling Businesses</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/outreach-and-training/armed-forces-project/" class="c-nav-mob__link c-nav-mob__link--sub-list">Armed Forces Project</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/outreach-and-training/support-leaflets/" class="c-nav-mob__link c-nav-mob__link--sub-list">Support leaflets</a></li> </ul> </li> <li class="c-nav-mob__item c-nav-mob__item--parent"><a href="https://www.gamcare.org.uk/news-and-blog/" class="c-nav-mob__link">News and Blog</a> <ul class="c-nav-mob__sub-list"> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/news-and-blog/news/" class="c-nav-mob__link c-nav-mob__link--sub-list">Latest news</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/news-and-blog/blog/" class="c-nav-mob__link c-nav-mob__link--sub-list">Blog</a></li> </ul> </li> <li class="c-nav-mob__item c-nav-mob__item--parent c-nav-mob__item--is-active"><a href="https://www.gamcare.org.uk/privacy/" class="c-nav-mob__link">Privacy</a> <ul class="c-nav-mob__sub-list"> <li class="c-nav-mob__item--is-active c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/privacy/privacy-support-and-treatment-services/" class="c-nav-mob__link c-nav-mob__link--sub-list">Privacy – Support and Treatment Services</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/privacy/online-group-terms-and-conditions/" class="c-nav-mob__link c-nav-mob__link--sub-list">Online Group Terms and Conditions</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/privacy/terms-conditions/" class="c-nav-mob__link c-nav-mob__link--sub-list">Terms & Conditions</a></li> <li class="c-nav-mob__item--sub-list"><a href="https://www.gamcare.org.uk/privacy/gamcare-account-rules/" class="c-nav-mob__link c-nav-mob__link--sub-list">GamCare account rules</a></li> </ul> </li> </ul> </nav> </div> <script src="https://www.gamcare.org.uk/app/themes/gamcare/dist/scripts/fancybox_b9de9e6b.js"></script> <link rel="stylesheet" href="https://www.gamcare.org.uk/app/themes/gamcare/dist/styles/fancybox_b9de9e6b.css" /> </header> <div class="o-content js-content" role="document"> <section style="background-color: #170046" id="banner-cta" class="d-none"> <div class="container" style="padding-top: 20px; padding-bottom: 20px; position: relative;"> <div class="banner-cta__first-wrapper"> <div class="banner-image"> <img width="300" height="300" src="https://d1ygf46rsya1tb.cloudfront.net/prod/uploads/2023/02/bullhorn-1-300x300-1.png" class="attachment-full size-full" alt="" decoding="async" srcset="https://d1ygf46rsya1tb.cloudfront.net/prod/uploads/2023/02/bullhorn-1-300x300-1.png 300w, https://d1ygf46rsya1tb.cloudfront.net/prod/uploads/2023/02/bullhorn-1-300x300-1-150x150.png 150w" sizes="(max-width: 300px) 100vw, 300px" /> </div> <div class="banner-cta__text" style="flex-grow: 1; color: #FFF;"> <h3 style="font-size: 18px; font-weight: 400;"> Visit our Online Community </h3> <div style="font-size: 14px;"> The Forum and Chatrooms in one integrated space..... </div> </div> </div> <div class="banner-cta__second-wrapper"> <div class="banner-cta__first-btn" style="display: flex; align-items: center;"> <a href="https://www.gamcare.org.uk/news-and-blog/news/online-community-a-space-to-connect/" class="c-btn c-btn--primary c-btn--white w-100" target=""> <span class="c-btn__row"> <span class="c-btn__title">Learn more</span> </span> </a> </div> <div class="banner-cta__second-btn" style="display: flex; align-items: center;"> <a href="https://community.gamcare.org.uk/" class="c-btn c-btn--primary c-btn--green w-100" target=""> <span class="c-btn__row"> <span class="c-btn__title">Connect now</span> </span> </a> </div> <div class="banner-cta__close-btn" style="display: flex; align-items: center;"> <button style="" id="close-banner" aria-label="close banner button" ><i class="fa fa-times"></i></button> </div> </div> </div> </section> <section class="c-section-breadcrumbs-top"> <div class="container"> <nav class="c-breadcrumbs" typeof="BreadcrumbList" vocab="https://schema.org/">  <span property="itemListElement" typeof="ListItem"><a property="item" typeof="WebPage" title="Go to Home." href="https://www.gamcare.org.uk" class="home"><span property="name">Home</span></a><meta property="position" content="1"></span><i class="fas fa-caret-right"></i><span property="itemListElement" typeof="ListItem"><a property="item" typeof="WebPage" title="Go to Privacy." href="https://www.gamcare.org.uk/privacy/" class="post post-page"><span property="name">Privacy</span></a><meta property="position" content="2"></span><i class="fas fa-caret-right"></i><span class="post post-page current-item">Privacy – Support and Treatment Services</span> </nav> </div> </section> <section class="c-section-page-content"> <div class="container"> <div class="row justify-content-between"> <main class="col-12 col-md-8"> <article> <h1 class="mb-15">Privacy – Support and Treatment Services</h1> <div class="o-flex-blocks"> <div class="o-text-content s-editor expanding-content"> <h2>Information</h2> <div class="section"> <div class="expander d-flex justify-content-between"> <h4>Are your services confidential?</h4> <div class="icons"> <i class="fa fa-plus"></i> <i class="fa fa-minus"></i> </div> </div> <div class="content"> <p><span data-contrast="auto">Confidentiality means not sharing information that you tell us about yourself with anyone else. Whatever you tell us will remain confidential within GamCare, unless you request otherwise in writing. You can feel safe talking to us, knowing that we will not pass on your personal information to others without letting you know.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p><span data-contrast="auto">However, occasions may arise when we are required to share your information with others. For example, if we’re worried about your safety, we may need to get you help in the following situations:</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">If you ask us to</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">If we believe your life, or someone else’s life, is in danger</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">If you’re being hurt by someone in a position of trust, like a partner, carer, or friend.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">If you tell us that you’re seriously harming another person/people.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> </ul> </div> </div> <div class="section"> <div class="expander d-flex justify-content-between"> <h4>Lawful basis for processing</h4> <div class="icons"> <i class="fa fa-plus"></i> <i class="fa fa-minus"></i> </div> </div> <div class="content"> <p>We are processing your data based on the consent you have granted to us, or where we have a contractual, legal obligation, or legitimate interest to do so.</p> <p><span data-contrast="auto">Our staff team work to a standard code of practice, which includes strict confidentiality within the team. Staff need to discuss their work with their supervisor and may need to pass information to their colleagues to ensure we are providing the most appropriate help, but no information about an individual is disclosed to third parties outside GamCare without their consent, except in the circumstances stated above.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> </div> <div class="section"> <div class="expander d-flex justify-content-between"> <h4>What information are you collecting about me?</h4> <div class="icons"> <i class="fa fa-plus"></i> <i class="fa fa-minus"></i> </div> </div> <div class="content"> <p>The information we collect will differ slightly depending on the service you are accessing:</p> <ul> <li><strong>When contacting the National Gambling Helpline: </strong>When you call or live chat with us, you can remain anonymous if you wish – you are not obliged to let us know about any of your personal information. Our system will automatically store your phone number or your IP address (unless you have blocked this), in case of an emergency. However, you do not have to let us know any other details if you don’t want to. Unless you would like a referral into a treatment service within the GamCare network. At this stage we would need to record more information to make sure your referral can be passed over to the right team. This information may include personal data such as your name and contact details.</li> </ul> <p>If you are happy to share more information during your call or chat, we will collect non-identifying demographic information to get a better idea of who is using our services and why, and to understand how our services may be adapted to meet changing needs. We will record data about your gambling issues, and information about how we are helping you. With your explicit consent, we may also collect some sensitive data (special category data) about your health or ethnic origin.</p> <p>We record calls to the National Gambling Helpline, and we store transcripts of live chats. These records are primarily to ensure that we can monitor the quality of calls and chats and pick up on areas where we can improve our service to you. Unless we have a serious concern (as described in the confidentiality section above) which means law enforcement agencies may need access to call recordings, or we require a recording for training purposes, we delete these recordings completely after 28 days.</p> <ul> <li><strong>For Support Services (including Treatment and Online Support):</strong> To register for these services, we need some personal information such as your name, date of birth, contact information, and some information about how you are affected by gambling.</li> </ul> <p>When you have an initial assessment with one of our staff team, you will be asked to complete more comprehensive details so that we can tailor your treatment plan to make sure you’re getting the right level and intensity of support. If you would rather not answer a particular question, please let the member of staff know.</p> <p><strong>For Treatment, </strong>we will also ask for contact details for your GP, however we would only contact your GP with your permission, unless we are concerned that you were at risk of harm.</p> <p><strong>For Online Support,</strong> (via bookable appointments with an Online Support Practitioner) we store an automated transcription of the appointment. These records are primarily to ensure that we can monitor the quality of calls and pick up on areas where we can improve our service. Unless we have a serious concern (as described in the confidentiality section above) which means law enforcement agencies may need access to call transcripts, or we require a transcript for training purposes.</p> <p><strong>For Online Support,</strong> we also store a recording of the call to allow us to monitor the quality of calls and implement any improvements to our services. We delete these records after 28 days, unless we require them for training purposes or there are serious concerns (as described in the confidentiality section above) that may require law enforcement agencies having access to them.</p> <p>When accessing Online Support via email form our Online Support Practitioners and Online Peer Support Email Service, your email address will automatically be visible to us along with any other information you provide as part of your email. During the email support we will also ask you to provide the other personal information mentioned above.</p> </div> </div> <div class="section"> <div class="expander d-flex justify-content-between"> <h4>Why are you collecting information about me and what are you doing with it?</h4> <div class="icons"> <i class="fa fa-plus"></i> <i class="fa fa-minus"></i> </div> </div> <div class="content"> <p><span data-contrast="auto">As well as ensuring we can provide you with the best support, we collect information about you so that we can have a better understanding about who is using our service and why. With your explicit consent we may collect sensitive personal information (special category data), regarding your health or ethnic origin. This will help us to tailor our services to your needs and make sure you get the best help possible from our team.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p><span data-contrast="auto">This type of data will always be used on an anonymised basis, to raise awareness about our services and support research into improving our understanding about gambling in Great Britain. Our funders (GambleAware) also want to understand the service we offer, so we share anonymised, non-identifying data with them as part of our funding agreement. This is pooled with data from their other funded treatment services in a national report published each year (the Data Reporting Framework).</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> </div> <div class="section"> <div class="expander d-flex justify-content-between"> <h4>Who are you sharing my personal information with?</h4> <div class="icons"> <i class="fa fa-plus"></i> <i class="fa fa-minus"></i> </div> </div> <div class="content"> <p><span data-contrast="auto">GamCare provides a confidential service. If you wish to be referred to a GamCare treatment service, then with your permission we will share your personal details with relevant areas of our organisation to deliver services to you. Where appropriate, we will refer your details to other Providers in our <a href="https://www.gambleaware.org/ngsn" target="_blank" rel="noopener">National Gambling Services Network (NGSN)</a> to deliver services to you. Your personal information will not be used for any purpose, other than, to provide you with a treatment plan, and contact you about appointments, and issue follow up surveys, if we have your permission to do so. Your personal information will not be shared outside of our team unless there is a risk to you or someone else – please see the section on confidentiality above.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p><span data-contrast="auto">We may share aggregated, anonymised data with agencies we work with for evaluation purposes. None of this data can be used to identify you.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> </div> <div class="section"> <div class="expander d-flex justify-content-between"> <h4>Do you sell my personal information?</h4> <div class="icons"> <i class="fa fa-plus"></i> <i class="fa fa-minus"></i> </div> </div> <div class="content"> <p><span class="TextRun SCXW100737874 BCX0" lang="EN-GB" xml:lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW100737874 BCX0">GamCare respects your data privacy rights and under no circumstances will it sell your personal information to any third-party individual or organisation.</span></span></p> </div> </div> <div class="section"> <div class="expander d-flex justify-content-between"> <h4>Can I access the personal information that you hold about me?</h4> <div class="icons"> <i class="fa fa-plus"></i> <i class="fa fa-minus"></i> </div> </div> <div class="content"> <p><span data-contrast="auto">Certainly, please email <a href="/cdn-cgi/l/email-protection#43272237226d33312c372620372a2c2d0324222e202231266d2c31246d3628"><span class="__cf_email__" data-cfemail="ceaaafbaafe0bebca1baabadbaa7a1a08ea9afa3adafbcabe0a1bca9e0bba5">[email protected]</span></a> from an email address you have used to contact us before, or call <a href="tel:02078017000">020 7801 7000</a>, and let us know what information you would like to access and why. We may take a few more details from you to verify your identity and make sure you get the right information.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p><span data-contrast="auto">Please bear in mind that GamCare reserves the right not to send you any information that mentions a third party, or which could be used in any way to cause harm to you or someone else. We also cannot take responsibility for any items that may get lost in the post.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p><span data-contrast="auto">Please note that if you register anonymous details on our systems through the National Gambling Helpline, we won’t be able to process any transcript requests that you submit to us to fulfil. Where we have the right details for you we will provide the information you have asked for, where possible, within 30 days.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> </div> <div class="section"> <div class="expander d-flex justify-content-between"> <h4>What if I don’t want you to hold my personal data?</h4> <div class="icons"> <i class="fa fa-plus"></i> <i class="fa fa-minus"></i> </div> </div> <div class="content"> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"><b><span data-contrast="auto">For the National Gambling Helpline:</span></b><span data-contrast="auto"> You can always choose not to answer certain questions and you do not have to give us your full name or address. However, you may find it helpful to give us your contact details if you want to receive information from us or if you wish to be referred for treatment.</span><br /> <span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1"><b><span data-contrast="auto">For Support Services (including Treatment and Online Support):</span></b><span data-contrast="auto"> If we hold personal information about you which you would like us to delete, please email us at <a href="/cdn-cgi/l/email-protection#c5a1a4b1a4ebb5b7aab1a0a6b1acaaab85a2a4a8a6a4b7a0ebaab7a2ebb0ae"><span class="__cf_email__" data-cfemail="f692978297d8868499829395829f9998b691979b95978493d8998491d8839d">[email protected]</span></a> or write to us at: GamCare, 1st Floor, 91-94 Saffron Hill, London EC1N 8QP to let us know.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> </ul> </div> </div> <div class="section"> <div class="expander d-flex justify-content-between"> <h4>How long will you keep my data?</h4> <div class="icons"> <i class="fa fa-plus"></i> <i class="fa fa-minus"></i> </div> </div> <div class="content"> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><b><span data-contrast="auto">For the National Gambling Helpline:</span></b><span data-contrast="auto"> We do not delete anonymised data as we use this to help us improve our services, including for research and statistical analysis. If you have told us your contact details and you wish for us to delete these, just let us know. Call recordings and chat transcripts will be deleted from our system after 28 days.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><b><span data-contrast="auto">For Support Services (including Treatment and Online Support): </span></b><span data-contrast="auto">Our online support and treatment records are stored for at least seven years from the date of your last treatment or follow-up from GamCare (please note this is longer when a young person or person in care is involved). After this time, if you have not contacted us about receiving more treatment we will destroy all paper records and anonymise any electronic records to remove personal, identifiable information.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> </ul> <p><span data-contrast="auto">When providing a treatment service, we have a responsibility to keep you and others safe from harm. If you have received treatment from us, you will sign a consent form which tells us that you are happy for us to keep your treatment records for seven years (this is best practice in clinical services) and longer in some cases (where a young person is involved).</span><span data-ccp-props="{"201341983":0,"335559685":720,"335559739":160,"335559740":259}"> </span></p> <p><span data-contrast="auto">This also mean that if you would like to receive further treatment from GamCare within those seven years, you don’t need to complete all new records.</span><span data-ccp-props="{"201341983":0,"335559685":720,"335559739":160,"335559740":259}"> </span></p> <p><span data-contrast="auto">Remember, if you would rather not give us some of your information at the start, as long as we can provide a safe service to you without it, that’s ok. Your practitioner will always explain to you if a particular bit of information will be helpful, but it’s always your choice how much information you would like to tell us. However, if you are unwilling to share your name, date of birth, address, and contact details with us, we may not be able to offer you a service as it would not be safe for us to do so.</span><span data-ccp-props="{"201341983":0,"335559685":720,"335559739":160,"335559740":259}"> </span></p> <p><span data-contrast="auto">When seven years has passed since you last received treatment or follow-up contact from GamCare, records of your personal information will be destroyed. We will keep anonymised information – as described above – and if you have any questions about this please ask your practitioner.</span><span data-ccp-props="{"201341983":0,"335559685":720,"335559739":160,"335559740":259}"> </span></p> </div> </div> <div class="section"> <div class="expander d-flex justify-content-between"> <h4>Your rights</h4> <div class="icons"> <i class="fa fa-plus"></i> <i class="fa fa-minus"></i> </div> </div> <div class="content"> <p><span data-contrast="auto">The General Data Protection Regulation provides you with the following rights as data subjects:</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">The right to be informed</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">The right of access</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">The right to rectification</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">The right to erasure</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">The right to restrict processing</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">The right to data portability</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">The right to object</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">Rights in relation to automated decision making and profiling.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> </ul> <p><span data-contrast="auto">For more information please visit the ICO website.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p><span data-contrast="auto">If for any reason you would like to register a complaint with the Information Commissioner’s Office (ICO) please visit https://ico.org.uk/make-a-complaint/</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p><span data-contrast="auto">Otherwise, you may wish to contact us at <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="2c484d584d025c5e4358494f584543426c4b4d414f4d5e4902435e4b025947">[email protected]</a> to lodge a complaint.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> </div> <div class="section"> <div class="expander d-flex justify-content-between"> <h4>National Data Opt Out</h4> <div class="icons"> <i class="fa fa-plus"></i> <i class="fa fa-minus"></i> </div> </div> <div class="content"> <p>GamCare is one of many organisations working in the health and care system to improve care for patients and the public).</p> <p>Whenever you use a health or care service, such as attending Accident & Emergency or using Community Care services, important information about you is collected in a patient record for that service. Collecting this information helps to ensure you get the best possible care and treatment.</p> <p>The information collected about you when you use these services can also be used and provided to other organisations for purposes beyond your individual care, for instance to help with:</p> <ul> <li>improving the quality and standards of care provided</li> <li>research into the development of new treatments</li> <li>preventing illness and diseases</li> <li>monitoring safety</li> <li>planning services</li> </ul> <p>This may only take place when there is a clear legal basis to use this information. All these uses help to provide better health and care for you, your family and future generations. Confidential patient information about your health and care is only used like this where it is allowed by law.</p> <p>Most of the time, anonymised data is used for research and planning so that you cannot be identified in which case your confidential patient information isn’t needed.</p> <p>You have a choice about whether you want your confidential patient information to be used in this way. If you are happy with this use of information you do not need to do anything. If you do choose to opt out your confidential patient information will still be used to support your individual care.</p> <p>To find out more or to register your choice to opt out, please visit <a href="www.nhs.uk/your-nhs-data-matters">www.nhs.uk/your-nhs-data-matters</a>.</p> <p>For more information, please visit the ICO website.</p> <p>If for any reason you would like to register a complaint with the Information Commissioner’s Office (ICO) please visit <a href="https://ico.org.uk/make-a-complaint/">https://ico.org.uk/make-a-complaint/</a></p> <p>Otherwise, you may wish to contact us at <a href="/cdn-cgi/l/email-protection#91f5f0e5f0bfe1e3fee5f4f2e5f8feffd1f6f0fcf2f0e3f4bffee3f6bfe4fa"><span class="__cf_email__" data-cfemail="6d090c190c431d1f0219080e190402032d0a0c000e0c1f0843021f0a431806">[email protected]</span></a> to lodge a complaint.</p> </div> </div> </div> </div> </article> <nav class="c-nav-adjacent" aria-label="Previous and next pages"> <a 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This also helps us to know whether we are meeting key priorities.</div><div class="cli-bar-btn_container"><a id="wt-cli-settings-btn" tabindex="0" role='button' style="border-bottom:1px solid rgb(137, 136, 136); text-decoration:none; border-top-color:rgb(137, 136, 136); border-right-color:rgb(137, 136, 136); border-left-color:rgb(137, 136, 136);" class="wt-cli-element medium cli-plugin-button cli-plugin-main-button cli_settings_button" >Cookie settings</a><a id="wt-cli-accept-btn" tabindex="0" role='button' style="margin:5px 5px 5px 30px; border-radius:0px; padding:8px 25px; border-color:rgb(255, 255, 255);" data-cli_action="accept" class="wt-cli-element medium cli-plugin-button cli-plugin-main-button cookie_action_close_header cli_action_button" >ACCEPT</a></div></div></span></div></div><div tabindex="0" id="cookie-law-info-again" style="display:none;"><span id="cookie_hdr_showagain">Manage consent</span></div><div class="cli-modal" id="cliSettingsPopup" role="dialog" aria-labelledby="wt-cli-privacy-title" tabindex="-1" aria-hidden="true"> <div class="cli-modal-dialog" role="document"> <div class="cli-modal-content cli-bar-popup"> <button aria-label="Close" type="button" class="cli-modal-close" id="cliModalClose"> <svg class="" viewBox="0 0 24 24"><path d="M19 6.41l-1.41-1.41-5.59 5.59-5.59-5.59-1.41 1.41 5.59 5.59-5.59 5.59 1.41 1.41 5.59-5.59 5.59 5.59 1.41-1.41-5.59-5.59z"></path><path d="M0 0h24v24h-24z" fill="none"></path></svg> <span class="wt-cli-sr-only">Close</span> </button> <div class="cli-modal-body"> <div class="wt-cli-element cli-container-fluid cli-tab-container"> <div class="cli-row"> <div class="cli-col-12 cli-align-items-stretch cli-px-0"> <div class="cli-privacy-overview"> <h4 id='wt-cli-privacy-title'>Privacy Overview</h4> <div class="cli-privacy-content"> <div class="cli-privacy-content-text">This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. 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These cookies ensure basic functionalities and security features of the website, anonymously. <table class="wt-cli-element cookielawinfo-row-cat-table cookielawinfo-winter"><thead><tr><th scope="col" class="cookielawinfo-column-1">Cookie</th><th scope="col" class="cookielawinfo-column-3">Duration</th><th scope="col" class="cookielawinfo-column-4">Description</th></tr></thead><tbody><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">cookielawinfo-checbox-analytics</td><td class="cookielawinfo-column-3">11 months</td><td class="cookielawinfo-column-4">This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">cookielawinfo-checbox-functional</td><td class="cookielawinfo-column-3">11 months</td><td class="cookielawinfo-column-4">The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">cookielawinfo-checbox-others</td><td class="cookielawinfo-column-3">11 months</td><td class="cookielawinfo-column-4">This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">cookielawinfo-checkbox-advertisement</td><td class="cookielawinfo-column-3">1 year</td><td class="cookielawinfo-column-4">The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement".</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">cookielawinfo-checkbox-necessary</td><td class="cookielawinfo-column-3">11 months</td><td class="cookielawinfo-column-4">This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">cookielawinfo-checkbox-performance</td><td class="cookielawinfo-column-3">11 months</td><td class="cookielawinfo-column-4">This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">PHPSESSID</td><td class="cookielawinfo-column-3">session</td><td class="cookielawinfo-column-4">This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">viewed_cookie_policy</td><td class="cookielawinfo-column-3">11 months</td><td class="cookielawinfo-column-4">The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">VISITOR_INFO1_LIVE</td><td class="cookielawinfo-column-3">5 months 27 days</td><td class="cookielawinfo-column-4">This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">YSC</td><td class="cookielawinfo-column-3">session</td><td class="cookielawinfo-column-4">This cookies is set by Youtube and is used to track the views of embedded videos.</td></tr></tbody></table></div> </div> </div> </div> <div class="cli-tab-section"> <div class="cli-tab-header"> <a id="wt-cli-tab-link-functional" tabindex="0" role="tab" aria-expanded="false" aria-describedby="wt-cli-tab-functional" aria-controls="wt-cli-tab-functional" class="cli-nav-link cli-settings-mobile" data-target="functional" data-toggle="cli-toggle-tab"> Functional </a> <div class="cli-switch"> <input type="checkbox" class="cli-user-preference-checkbox" id="wt-cli-checkbox-functional" aria-label="functional" data-id="checkbox-functional" role="switch" aria-controls="wt-cli-tab-link-functional" aria-labelledby="wt-cli-tab-link-functional" /> <label for="wt-cli-checkbox-functional" class="cli-slider" data-cli-enable="Enabled" data-cli-disable="Disabled"><span class="wt-cli-sr-only">functional</span></label> </div> </div> <div class="cli-tab-content"> <div id="wt-cli-tab-functional" tabindex="0" role="tabpanel" aria-labelledby="wt-cli-tab-link-functional" class="cli-tab-pane cli-fade" data-id="functional"> <div class="wt-cli-cookie-description">Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. <table class="wt-cli-element cookielawinfo-row-cat-table cookielawinfo-winter"><thead><tr><th scope="col" class="cookielawinfo-column-1">Cookie</th><th scope="col" class="cookielawinfo-column-3">Duration</th><th scope="col" class="cookielawinfo-column-4">Description</th></tr></thead><tbody><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_scid</td><td class="cookielawinfo-column-3">1 year 1 month</td><td class="cookielawinfo-column-4">This cookie is set by Snapchat. This cookie is used to serve and store Snapchat Pixel unique ID of the User.</td></tr></tbody></table></div> </div> </div> </div> <div class="cli-tab-section"> <div class="cli-tab-header"> <a id="wt-cli-tab-link-performance" tabindex="0" role="tab" aria-expanded="false" aria-describedby="wt-cli-tab-performance" aria-controls="wt-cli-tab-performance" class="cli-nav-link cli-settings-mobile" data-target="performance" data-toggle="cli-toggle-tab"> Performance </a> <div class="cli-switch"> <input type="checkbox" class="cli-user-preference-checkbox" id="wt-cli-checkbox-performance" aria-label="performance" data-id="checkbox-performance" role="switch" aria-controls="wt-cli-tab-link-performance" aria-labelledby="wt-cli-tab-link-performance" /> <label for="wt-cli-checkbox-performance" class="cli-slider" data-cli-enable="Enabled" data-cli-disable="Disabled"><span class="wt-cli-sr-only">performance</span></label> </div> </div> <div class="cli-tab-content"> <div id="wt-cli-tab-performance" tabindex="0" role="tabpanel" aria-labelledby="wt-cli-tab-link-performance" class="cli-tab-pane cli-fade" data-id="performance"> <div class="wt-cli-cookie-description">Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. </div> </div> </div> </div> <div class="cli-tab-section"> <div class="cli-tab-header"> <a id="wt-cli-tab-link-analytics" tabindex="0" role="tab" aria-expanded="false" aria-describedby="wt-cli-tab-analytics" aria-controls="wt-cli-tab-analytics" class="cli-nav-link cli-settings-mobile" data-target="analytics" data-toggle="cli-toggle-tab"> Analytics </a> <div class="cli-switch"> <input type="checkbox" class="cli-user-preference-checkbox" id="wt-cli-checkbox-analytics" aria-label="analytics" data-id="checkbox-analytics" role="switch" aria-controls="wt-cli-tab-link-analytics" aria-labelledby="wt-cli-tab-link-analytics" /> <label for="wt-cli-checkbox-analytics" class="cli-slider" data-cli-enable="Enabled" data-cli-disable="Disabled"><span class="wt-cli-sr-only">analytics</span></label> </div> </div> <div class="cli-tab-content"> <div id="wt-cli-tab-analytics" tabindex="0" role="tabpanel" aria-labelledby="wt-cli-tab-link-analytics" class="cli-tab-pane cli-fade" data-id="analytics"> <div class="wt-cli-cookie-description">Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. <table class="wt-cli-element cookielawinfo-row-cat-table cookielawinfo-winter"><thead><tr><th scope="col" class="cookielawinfo-column-1">Cookie</th><th scope="col" class="cookielawinfo-column-3">Duration</th><th scope="col" class="cookielawinfo-column-4">Description</th></tr></thead><tbody><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_ga</td><td class="cookielawinfo-column-3">2 years</td><td class="cookielawinfo-column-4">This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_gat_UA-3398770-1</td><td class="cookielawinfo-column-3">1 minute</td><td class="cookielawinfo-column-4">This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_gid</td><td class="cookielawinfo-column-3">1 day</td><td class="cookielawinfo-column-4">This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">iutk</td><td class="cookielawinfo-column-3">5 months 27 days</td><td class="cookielawinfo-column-4">This cookie is used by Issuu analytic system. The cookies is used to gather information regarding visitor activity on Issuu products.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">vuid</td><td class="cookielawinfo-column-3">2 years</td><td class="cookielawinfo-column-4">This domain of this cookie is owned by Vimeo. This cookie is used by vimeo to collect tracking information. It sets a unique ID to embed videos to the website.</td></tr></tbody></table></div> </div> </div> </div> <div class="cli-tab-section"> <div class="cli-tab-header"> <a id="wt-cli-tab-link-advertisement" tabindex="0" role="tab" aria-expanded="false" aria-describedby="wt-cli-tab-advertisement" aria-controls="wt-cli-tab-advertisement" class="cli-nav-link cli-settings-mobile" data-target="advertisement" data-toggle="cli-toggle-tab"> Advertisement </a> <div class="cli-switch"> <input type="checkbox" class="cli-user-preference-checkbox" id="wt-cli-checkbox-advertisement" aria-label="advertisement" data-id="checkbox-advertisement" role="switch" aria-controls="wt-cli-tab-link-advertisement" aria-labelledby="wt-cli-tab-link-advertisement" /> <label for="wt-cli-checkbox-advertisement" class="cli-slider" data-cli-enable="Enabled" data-cli-disable="Disabled"><span class="wt-cli-sr-only">advertisement</span></label> </div> </div> <div class="cli-tab-content"> <div id="wt-cli-tab-advertisement" tabindex="0" role="tabpanel" aria-labelledby="wt-cli-tab-link-advertisement" class="cli-tab-pane cli-fade" data-id="advertisement"> <div class="wt-cli-cookie-description">Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads. <table class="wt-cli-element cookielawinfo-row-cat-table cookielawinfo-winter"><thead><tr><th scope="col" class="cookielawinfo-column-1">Cookie</th><th scope="col" class="cookielawinfo-column-3">Duration</th><th scope="col" class="cookielawinfo-column-4">Description</th></tr></thead><tbody><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_fbp</td><td class="cookielawinfo-column-3">3 months</td><td class="cookielawinfo-column-4">This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">flashtalkingad1</td><td class="cookielawinfo-column-3">2 years</td><td class="cookielawinfo-column-4">This cookie is set by the provider flashtalking.com. This cookie is used for storing what ads the user has seen. This cookie helps to improve the advertising on third party websites.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">fr</td><td class="cookielawinfo-column-3">3 months</td><td class="cookielawinfo-column-4">The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">IDE</td><td class="cookielawinfo-column-3">1 year 24 days</td><td class="cookielawinfo-column-4">Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">mc</td><td class="cookielawinfo-column-3">1 year 1 month</td><td class="cookielawinfo-column-4">This cookie is associated with Quantserve to track anonymously how a user interact with the website.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">sc_at</td><td class="cookielawinfo-column-3">1 year 24 days</td><td class="cookielawinfo-column-4">The cookie is set by Snapchat. This cookie is used for advertising purpose. It shows relevant ads to the users by tracking user behaviour on Snapchat.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">test_cookie</td><td class="cookielawinfo-column-3">15 minutes</td><td class="cookielawinfo-column-4">This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies.</td></tr></tbody></table></div> </div> </div> </div> <div class="cli-tab-section"> <div class="cli-tab-header"> <a id="wt-cli-tab-link-others" tabindex="0" role="tab" aria-expanded="false" aria-describedby="wt-cli-tab-others" aria-controls="wt-cli-tab-others" class="cli-nav-link cli-settings-mobile" data-target="others" data-toggle="cli-toggle-tab"> Others </a> <div class="cli-switch"> <input type="checkbox" class="cli-user-preference-checkbox" id="wt-cli-checkbox-others" aria-label="others" data-id="checkbox-others" role="switch" aria-controls="wt-cli-tab-link-others" aria-labelledby="wt-cli-tab-link-others" /> <label for="wt-cli-checkbox-others" class="cli-slider" data-cli-enable="Enabled" data-cli-disable="Disabled"><span class="wt-cli-sr-only">others</span></label> </div> </div> <div class="cli-tab-content"> <div id="wt-cli-tab-others" tabindex="0" role="tabpanel" aria-labelledby="wt-cli-tab-link-others" class="cli-tab-pane cli-fade" data-id="others"> <div class="wt-cli-cookie-description">Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. <table class="wt-cli-element cookielawinfo-row-cat-table cookielawinfo-winter"><thead><tr><th scope="col" class="cookielawinfo-column-1">Cookie</th><th scope="col" class="cookielawinfo-column-3">Duration</th><th scope="col" class="cookielawinfo-column-4">Description</th></tr></thead><tbody><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_schn</td><td class="cookielawinfo-column-3">session</td><td class="cookielawinfo-column-4">No description available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">CONSENT</td><td class="cookielawinfo-column-3">16 years 6 months 3 days 14 hours</td><td class="cookielawinfo-column-4">No description</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">X-AB</td><td class="cookielawinfo-column-3">1 day</td><td class="cookielawinfo-column-4">No description available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">yt-remote-connected-devices</td><td class="cookielawinfo-column-3">never</td><td class="cookielawinfo-column-4">No description available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">yt-remote-device-id</td><td class="cookielawinfo-column-3">never</td><td class="cookielawinfo-column-4">No description available.</td></tr></tbody></table></div> </div> </div> </div> </div> </div> </div> </div> <div class="cli-modal-footer"> <div class="wt-cli-element cli-container-fluid cli-tab-container"> <div class="cli-row"> <div class="cli-col-12 cli-align-items-stretch cli-px-0"> <div class="cli-tab-footer wt-cli-privacy-overview-actions"> <a id="wt-cli-privacy-save-btn" role="button" tabindex="0" data-cli-action="accept" class="wt-cli-privacy-btn 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