How to register online for Maersk.com? | Support

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</h2> <div class="faq-category__header__tags"> <div class="faq-category__header__tags__col faq-category__header__tags__col--1"> <div class="tags p-section__article__meta__child"> <div class="tags__wrapper"> <div class="tags__scroll"> <div class="tags__tags"> <a href="/support/filter?tags=registration" class="tags__tag tags__tag--action"> Registration </a> <a href="/support/filter?tags=login" class="tags__tag tags__tag--action"> Login </a> <a href="/support/filter?tags=user-name" class="tags__tag tags__tag--action"> User name </a> <a href="/support/filter?tags=password" class="tags__tag tags__tag--action"> Password </a> <a href="/support/filter?tags=account" class="tags__tag tags__tag--action"> Account </a> </div> </div> </div> </div> </div> <div class="faq-category__header__tags__col faq-category__header__tags__col--2"> <div class="dropdown faq-category__share dropdown--right" data-toggle="dropdown"> <button class="dropdown__toggle dropdown__toggle--with--icon" type="button" id="dropdownMenuButton" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> <span class="dropdown__toggle__label"> Share </span> <div class="icon dropdown__toggle__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M15 3a2 2 0 1 0 0 4 2 2 0 0 0 0-4zm-3 2a3 3 0 1 1 .578 1.77L7.87 9.124a3 3 0 0 1 0 1.752l4.708 2.354a3 3 0 1 1-.448.894L7.422 11.77a3 3 0 1 1 0-3.54l4.708-2.354A2.999 2.999 0 0 1 12 5zM5 8a2 2 0 1 0 0 4 2 2 0 0 0 0-4zm10 5a2 2 0 1 0 0 4 2 2 0 0 0 0-4z" clip-rule="evenodd"></path></svg></div> </button> <div class="dropdown__menu" aria-labelledby="dropdownMenuButton"> <a href="https://linkedin.com/sharing/share-offsite/?url=https%3a%2f%2fwww.maersk.com%2fsupport%2ffaqs%2fhow-to-register-online" class="dropdown__item dropdown__item--icon" title="Share via linkedin"> LinkedIn </a> <a href="https://www.facebook.com/sharer/sharer.php?u=https%3a%2f%2fwww.maersk.com%2fsupport%2ffaqs%2fhow-to-register-online" class="dropdown__item dropdown__item--icon" title="Share via facebook"> Facebook </a> <a href="https://x.com/intent/post?text=How+to+register+online+for+Maersk.com%0a&url=https%3a%2f%2fwww.maersk.com%2fsupport%2ffaqs%2fhow-to-register-online" class="dropdown__item dropdown__item--icon" title="Share via X"> X </a> <a href="https://www.maersk.com/share-via-wechat?url=https%3a%2f%2fwww.maersk.com%2fsupport%2ffaqs%2fhow-to-register-online" class="dropdown__item dropdown__item--icon" title="Share via WeChat"> WeChat </a> <a href="mailto:?subject=Shared%20from%20Maersk&body=https%3a%2f%2fwww.maersk.com%2fsupport%2ffaqs%2fhow-to-register-online" class="dropdown__item dropdown__item--icon" title="Share via email"> Email </a> <button class="dropdown__item dropdown__item--icon" data-id="URL copied to clipboard"> Copy link </button> </div> </div> </div> </div> </div> <div class="faq-category__body"> <div class="faq-category__body__col"> <figure class="media-image media-image--16x9 p-page__section__child " data-deep-link="MediaSingle" data-r-name="Media Single" data-r-ds="Media Single"> <div class="media-image__placeholder"> <a href="https://www.youtube.com/watch?v=v7hka4a8f9M" title="" data-toggle="modal-video" data-video-id="v7hka4a8f9M" class="media-image__link"> <div class="media-image__video media-image__video--with--duration"> <div class="icon media-image__video__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24"><path fill-rule="evenodd" d="M7 5a1 1 0 0 1 1-1h1.322a1 1 0 0 1 .631.224l7.678 6.238a1 1 0 0 1 .369.776v1.524a1 1 0 0 1-.37.776l-7.677 6.238a1 1 0 0 1-.63.224H8a1 1 0 0 1-1-1V5zm2.322 0H8v14h1.322L17 12.762v-1.524L9.322 5z" clip-rule="evenodd"></path></svg></div> <div class="media-image__video__duration"> 2:19 </div> </div> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/~/media_sc9/maersk/support/images/website-guide/how-to-register_1024x576.svg" alt="How to Register Maersk.com" class="media-image__asset"> </a> </div> <figcaption class="media-image__caption"> Maersk.com Registration Tutorial </figcaption> </figure> <div class="faq-category__body__panel"> <div class="rich-text rich-text--with--margin"> <p>Our video guide is a great way to learn step-by-step instructions on how to register for access to our online platform, enabling you to do business with Maersk. It's designed to make the process easier and more visual, helping you gain a clear understanding of each step involved.</p> <p>To get started simply click the play option. You will have full control over the video playback, allowing you to pause, rewind, forward, and replay specific sections as many times as you need.</p> <p>If you do prefer a step by step written guide, you can follow the steps below: </p> <ol> <li>Click <strong>Account</strong> <img alt="" src="/~/media_sc9/designsystem/icons/svg/24px/u/mi-user-circle.svg"> located at the top right corner of the home page. Click on Register.</li> <li>Enter a unique username, your <strong>business email</strong>, first name, last name, country, phone number and create a password.<br> Read and Accept the Registered User Terms and the Privacy and Cookie Policy and Click <strong>Submit</strong>.</li> <li>An email with a <strong>verification</strong> link will be sent to the email provided. Click on the link in the email to verify the same.</li> <li>You can then Login with your credentials and proceed to <strong>Complete My Account</strong>. </li> <li>If your business email or email domain is recognized by Maersk, you will be presented with details we have about you and/or your company.<br> You can then select your local Maersk office and <strong>submit</strong>. If any details are incorrect, kindly contact your local Maersk office.</li> <li>If your business email is not known to Maersk, you will get an option to <strong>Search</strong> for your Company Name in your Country.<br> From the Search results you can select your Company and then your local Maersk office and <strong>submit</strong>.</li> <li>If the Search did not retrieve any results or you could not find your Company, you can then instead <strong>Provide Your Home Company Details and Search</strong> or alternatively you can manually enter your company details. </li> <li>If the home company is found in our database, it will display to you for selection. Select if relevant and fill in <strong>Additional information required</strong>.<br> <p> <strong>NOTE:</strong> For faster verification of your request provide complete Company address and TAX reference number where applicable.</p> </li> <li>After checking the additional information provided, if the details provided are not found in our database you will be presented to create new customer record. Fill on the website and other company address details, click on <strong>Validate</strong>.</li> <li>Depending on the validation of details provided by you in the E-registration form it can be either an instant registration confirmation or it can take up to 2 days to complete this process.</li> <li>Prior submitting the registration request, you will be asked to upload document proofs as per your registration country requirements that would help us to verify your company credentials and improve your e-registration turn time.<br> Below KYC documents are mandatory: <ul> <li>Approval letter from your organisation on proper Letter head of the company.</li> <li>Copy of company Identity card or Business card.</li> <li>Electricity bill or telephone bill having your organisation name and address.</li> <li>Provide either Business licence, Business registration certificate, Value Added Tax(VAT) registration, TAX reference certificate, Goods and Service Tax (GST) certificate, Import Export licence, Permanent Account Number (PAN card) or any other government registered certificate applicable in the country where your office is situated.</li> </ul> </li> <li>If the document upload option is not available for your registered country, then kindly submit the proofs to respective registration mailbox mentioned below: <ul> <li>For Greater <strong>China, Taiwan</strong> customers can submit document proofs only to <a href="mailto:CGDGSCSCVREG@maersk.com">CGDGSCSCVREG@maersk.com</a> </li> <li>For <strong>Canada, America</strong> and rest of the countries please send only to <a href="mailto:CENWWWSVCREG@maersk.com">CENWWWSVCREG@maersk.com</a> </li> </ul> </li> <p><strong>NOTE:</strong> Kindly mention your registered user id in the subject line of the mail while submitting documents.</p> </ol> <hr> <h3>Additional information</h3> <ul> <li>Following the initial email, once registration has been validated, which is most cases takes approximately 15 minutes, you will receive a second email with details on how to log on.</li> <li>Once logged in for the first time, the same Username/Password can be used for access to all other Maersk brands.</li> </ul> <p><a href="/portaluser/login"> Register now</a> with us.</p> </div> </div> <div class="faq-category__body__panel" data-deep-link="FaqVoting" data-r-name="Faq Voting"> <div class="faq-category__vote" data-vote-api="https://api.maersk.com"> <button class="faq-category__vote__reset button button--small button--tertiary">Reset</button> <div class="faq-category__vote__error">Sorry there was an error</div> <div class="faq-category__vote__stage1"> <div class="faq-category__vote__stage1__layout"> <div class="faq-category__vote__title font--display-1">Was this information useful?</div> <button class="button button--tertiary button--icon--left faq-category__vote__button faq-category__vote__button--yes"> <div class="icon button__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 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aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24"><path fill-rule="evenodd" d="M8.5 5A2.5 2.5 0 0 0 6 7.5v12A2.5 2.5 0 0 0 8.5 22h6a2.5 2.5 0 0 0 2.5-2.5v-12A2.5 2.5 0 0 0 14.5 5h-6zM5 7.5A3.5 3.5 0 0 1 8.5 4h6A3.5 3.5 0 0 1 18 7.5v12a3.5 3.5 0 0 1-3.5 3.5h-6A3.5 3.5 0 0 1 5 19.5v-12z" clip-rule="evenodd"></path><path fill-rule="evenodd" d="M11 12V7h1v5h-1zM11 4.5V2h1v2.5h-1z" clip-rule="evenodd"></path></svg></div> Booking </a> <a href="/support/documentation" class="faq-category__link faq-category__link--with-icon"> <div class="icon faq-category__link__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24"><path fill-rule="evenodd" d="M4 3a1 1 0 0 1 1-1h9.293a1 1 0 0 1 .707.293L19.707 7a1 1 0 0 1 .293.707V21a1 1 0 0 1-1 1H5a1 1 0 0 1-1-1V3zm10 0H5v18h14V8h-4a1 1 0 0 1-1-1V3zm1 .707V7h3.293L15 3.707zM11 9H8V8h3v1zm5 4H8v-1h8v1zm0 4H8v-1h8v1z" clip-rule="evenodd"></path></svg></div> Documentation </a> <a href="/support/cargo" class="faq-category__link faq-category__link--with-icon"> <div class="icon faq-category__link__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24"><path fill-rule="evenodd" d="M3 4a1 1 0 0 1 1-1h15a1 1 0 0 1 1 1v17a1 1 0 0 1-1 1H4a1 1 0 0 1-1-1V4zm16 0H4v8h15V4zm0 9H4v8h15v-8zM7 10V6h1v4H7zm4 0V6h1v4h-1zm4 0V6h1v4h-1zm-8 9v-4h1v4H7zm4 0v-4h1v4h-1zm4 0v-4h1v4h-1z" clip-rule="evenodd"></path></svg></div> Cargo </a> <a href="/support/finance" class="faq-category__link faq-category__link--with-icon"> <div class="icon faq-category__link__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24"><path fill-rule="evenodd" d="M11.5 4a8.5 8.5 0 0 0-5.568 14.922l1.215-2.734A2 2 0 0 1 8.975 15h5.05a2 2 0 0 1 1.828 1.188l1.215 2.734A8.5 8.5 0 0 0 11.5 4zm4.752 15.549l-1.313-2.955a1 1 0 0 0-.914-.594h-5.05a1 1 0 0 0-.914.594l-1.313 2.954A8.46 8.46 0 0 0 11.5 21a8.46 8.46 0 0 0 4.752-1.451zM2 12.5a9.5 9.5 0 1 1 19 0 9.5 9.5 0 0 1-19 0zM9 9a1 1 0 0 1 1-1h3a1 1 0 0 1 1 1v3.5a1 1 0 0 1-1 1h-3a1 1 0 0 1-1-1V9zm1 0v3.5h3V9h-3z" clip-rule="evenodd"></path></svg></div> Finance </a> </div> <div class="faq-category__body__panel"> <h2 class="faq-category__body__title font--display-2">Shipping glossaries</h2> <div class="glossary-widget"> <div class="typeahead glossary-widget__typeahead" data-toggle="typeahead-glossary" data-url="https://api.maersk.com/glossary/search?carrierCode=MAEU&languageCode=en&query={value}&sort=score&allowFuzzySearch=False" data-label-no-results="There are no results" data-label-error="There was an error"> <div class="form-input form-input--vanity form-input--icon--left"> <div class="icon form-input__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M9.828 4.172a4 4 0 1 0-5.656 5.656 4 4 0 0 0 5.656-5.656zm-6.364-.708a5 5 0 0 1 7.408 6.7L12 11.293l.293-.293a1 1 0 0 1 1.414 0L18 15.293a1 1 0 0 1 0 1.414L16.707 18a1 1 0 0 1-1.414 0L11 13.707a1 1 0 0 1 0-1.414l.293-.293-1.128-1.128a5 5 0 0 1-6.7-7.408zM17.293 16L13 11.707 11.707 13 16 17.293 17.293 16z" clip-rule="evenodd"></path></svg></div> <input type="text" placeholder="Search" class="form-input__field typeahead__form-input" id="fld-filter" name="fld-filter" autocorrect="off" autocapitalize="off" spellcheck="false" autofill="off" autocomplete="off"> <a href="#" class="form-input__clear" aria-hidden="true"> <div class="icon form-input__clear__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M9.5 4a6.5 6.5 0 1 0 0 13 6.5 6.5 0 0 0 0-13zM2 10.5a7.5 7.5 0 1 1 15 0 7.5 7.5 0 0 1-15 0zm6.793 0L6.146 7.854l.708-.708L9.5 9.793l2.646-2.647.708.708-2.647 2.646 2.647 2.646-.708.708L9.5 11.207l-2.646 2.647-.708-.708L8.793 10.5z" clip-rule="evenodd"></path></svg></div> </a> </div> <div class="typeahead__suggestions" aria-hidden="true"></div> </div> <div class="glossary-widget__word"></div> <div class="glossary-widget__description"></div> <a class="button-link" href="/support/glossaries">View all</a> </div> </div> </div> </div> </div> </div> </div> </div><div class="p-page__section theme--light" data-deep-link="CalloutLargeMedia" data-r-name="Callout Large Media" data-r-ds="Callout Small Media - Website Guide"> <div class="p-page__section__outer"> <div class="p-page__section__inner p-page__section__inner--xl"> <div class="p-section__call-out p-section__call-out--reversed"> <div class="p-section__call-out__content"> <div class="p-section__call-out__box"> <div class="heading "> <h2 class="font--display-3"> New to Maersk.com? </h2> </div> <div class="rich-text"> Step by step guides to get started using our digital services. </div> <div class="button-group "> <a class="button button-group__button button--secondary" id="fa1fdb4c98ae471faecfd97e711aa57f-button1" data-action="primary" title="Website guide" data-action-tag="ga-show-me | https://www.maersk.com/support/faqs/how-to-register-online" href="/support/website-guide">Show me</a> </div> </div> </div> <div class="p-section__call-out__media"> <figure class="media-image media-image--16x9 p-page__section__child p-page__section__child--xl "> <div class="media-image__placeholder"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/~/media_sc9/maersk/support/illustrations/hub-tracking-interface-illustration.svg?w=1325&hash=C87120D407917C0FE776CC5C740A7F8E" alt="" class="media-image__asset"> </div> </figure> </div> </div> </div> </div> </div><div class="p-page__section theme--light no-print" data-deep-link="ThreeActionCardsContainer" data-r-name="Three Action Cards Container" data-r-ds="Three Action Cards Container - no header" data-deep-link="PartialContent" data-r-name="Partial Content" data-r-ds="Action Cards - Contact us - Support"> <div class="p-page__section__outer"> <div class="p-page__section__inner "> <div class="p-section__heading p-page__section__child p-section__heading--left "> <div class="p-section__heading__content"> <div class="heading "> <h3 class="font--display-2"> Reach out to us </h3> </div> </div> </div> <div class="p-section__action-cards p-section__action-cards--3 p-page__section__child"> <div class="p-section__action-cards__row"> <div class="action-card action-card--with--icon" data-deep-link="TextandButtonsActionCard" data-r-name="Text and Buttons Action Card" data-r-ds="Action Card Text Chat Support"> <div class="action-card__border"> <div class="action-card__spacer"> <div class="action-card__copy"> <div class="action-card__title"> <figure class="media-image media-image--1x1 action-card__title__icon"> <div class="media-image__placeholder"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/~/media_sc9/maersk/shared-files/icons/positive/action-cards/chat-online_pictogram_v2.svg?w=1000&hash=6FBA084F7659EB5C4C9421A5FBECC084" alt="Chat Online" class="media-image__asset"> </div> </figure> <h3 class="action-card__title__text"> Chat online </h3> </div> <div class="rich-text action-card__rich-text"> Register online to chat with a member of our support team and get immediate answers during official office hours. </div> </div> <div class="action-card__trigger"> <div class="button-group "> <a class="button button-group__button button--primary" id="53666ea2868349bb865ac1b9b32a2a6c-button1" data-action="primary" title="Access live chat" data-action-tag="ga-chat-online | https://www.maersk.com/support/faqs/how-to-register-online" href="/support/chat">Chat online</a> </div> </div> </div> </div> </div><div class="action-card action-card--with--icon" data-deep-link="TextandButtonsActionCard" data-r-name="Text and Buttons Action Card" data-r-ds="Action Card Text Case Management"> <div class="action-card__border"> <div class="action-card__spacer"> <div class="action-card__copy"> <div class="action-card__title"> <figure class="media-image media-image--1x1 action-card__title__icon"> <div class="media-image__placeholder"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/~/media_sc9/maersk/shared-files/icons/positive/action-cards/case-management_pictogram_v2.svg?w=1000&hash=CB2376CB93D3DB103D327C8EBCFDBDF7" alt="Case management" class="media-image__asset"> </div> </figure> <h3 class="action-card__title__text"> Case management </h3> </div> <div class="rich-text action-card__rich-text"> Our Customer Service Agents will handle your case as quickly as possible. </div> </div> <div class="action-card__trigger"> <div class="button-group "> <a class="button button-group__button button--primary" id="d8931e41ccfb4fada59f5594d6f93cbb-button1" data-action="primary" title="Case management" data-action-tag="ga-case-management | https://www.maersk.com/support/faqs/how-to-register-online" href="/support/case-management">Case management</a> </div> </div> </div> </div> </div> <div class="action-card action-card--with--icon" data-deep-link="FindOfficesActionCard" data-r-name="Find Offices Action Card" data-r-ds="Action Card Find Offices"> <div class="action-card__border"> <form target="_self" action="{office}" class="form action-card__spacer" autocomplete="off" method="get" novalidate=""> <div class="action-card__copy"> <div class="action-card__title"> <figure class="media-image media-image--1x1 action-card__title__icon"> <div class="media-image__placeholder"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/~/media_sc9/maersk/shared-files/icons/positive/action-cards/local-information-pictogram_v3.svg?w=1000&hash=82C450850860CDA407734A05419D60EC" alt="Información local" class="media-image__asset"> </div> </figure> <h3 class="action-card__title__text"> Find your local office </h3> </div> <div class="action-card__form"> <div class="form-group"> <label class="form-label form-label--sr-only" for="office_fddb796a15064358aa8c740dbd246576"> Select country/region </label> <div class="typeahead typeahead--vanity" data-toggle="typeahead-office" data-url="/api_sc9/local-info/offices" data-label-no-results="There are no results" data-label-error="There was an error"> <div class="loading loading--spinner--small typeahead__loading"> <div class="loading__spinner"> <svg class="loading__spinner__circle" xmlns="https://www.w3.org/2000/svg" width="100px" heigth="100px" viewbox="0 0 100 100"> <circle class="loading__spinner__circle__outer" cx="50" cy="50" fill="none" stroke="gray" stroke-width="10" r="40"> </circle> <circle class="loading__spinner__circle__inner" cx="50" cy="50" fill="none" stroke="black" stroke-width="10" r="40" stroke-dasharray="55 200"> </circle> </svg> </div> </div> <div class="form-input "> <input type="text" placeholder="Enter country/region name" class="form-input__field typeahead__form-input" id="office_fddb796a15064358aa8c740dbd246576" name="office_fddb796a15064358aa8c740dbd246576" autocorrect="off" autocapitalize="off" spellcheck="false" required="" pattern="data-id"> <a href="#" class="form-input__clear" aria-hidden="true"> <div class="icon form-input__clear__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M9.5 4a6.5 6.5 0 1 0 0 13 6.5 6.5 0 0 0 0-13zM2 10.5a7.5 7.5 0 1 1 15 0 7.5 7.5 0 0 1-15 0zm6.793 0L6.146 7.854l.708-.708L9.5 9.793l2.646-2.647.708.708-2.647 2.646 2.647 2.646-.708.708L9.5 11.207l-2.646 2.647-.708-.708L8.793 10.5z" clip-rule="evenodd"></path></svg></div> </a> </div> <div class="typeahead__suggestions" aria-hidden="true"></div> </div> <label class="form-label form-label--error" for="office_fddb796a15064358aa8c740dbd246576" id="office_fddb796a15064358aa8c740dbd246576_error"> This field is required </label> </div> </div> </div> <div class="action-card__trigger"> <button type="submit" class="button button--primary" data-action-tag="ga-find | https://www.maersk.com/support/faqs/how-to-register-online"> Find </button> </div> </form> </div> </div> </div> </div> </div> </div> </div> </div> </div> <script type="application/ld+json">{ "@context": "http://schema.org", "@type": "VideoObject", "name": "Maersk.com Registration Tutorial", "description": "In this tutorial, you can follow a step-by-step video guide to register for online digital business with Maersk.", "thumbnailUrl": "https://www.maersk.com/~/media_sc9/maersk/support/images/website-guide/how-to-register_1024x576.svg", "uploadDate": "2023-08-10T10:02:41Z", "duration": "PT2M20S", "embedUrl": "https://www.youtube.com/watch?v=e4P4maHHISE" }</script> <script type="text/javascript" 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