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class="ign-header"></header> <div role="main" id="main"> <div class="page p-page"> <div class="p-page__section theme--light" data-deep-link="BreadcrumbBar" data-r-name="Breadcrumb Bar" data-r-ds="Back And Social Bar"> <div class="p-page__section__outer"> <div class="p-page__section__inner p-page__section__inner--none"> <div class="p-section__breadcrumb p-section__breadcrumb--large "> <ul class="p-section__breadcrumb__crumbs"> <li class="p-section__breadcrumb__crumbs__item"> <a href="/" title="Home" class="p-section__breadcrumb__crumbs__link"> Home </a> </li> <li class="p-section__breadcrumb__crumbs__item p-section__breadcrumb__crumbs__item--more"> <a href="#" title="..." class="p-section__breadcrumb__crumbs__link p-section__breadcrumb__crumbs__link--trigger"> ... </a> <ul class="p-section__breadcrumb__menu"> <li class="p-section__breadcrumb__menu__item parent"> <a href="/support" title="" class="p-section__breadcrumb__menu__link"> Support </a> </li> </ul> </li> <li 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font--display-3"> Logistics Solutions </h2> <div class="faq-category__header__filters"> <div class="faq-category__header__filters__col"> <div class="typeahead faq-category__typeahead" data-toggle="typeahead-faq-tag" data-url="https://api.maersk.com/faq-content/faqs/tags?carrierCode=MAEU&languageCode=en&text={value}" data-label-no-results="No Results" data-label-error="There was a problem"> <div class="form-input form-input--vanity form-input--icon--left"> <div class="icon form-input__icon" aria-hidden="true"><!--/designsystem/icons/svg/20px/b/mi-bars-horizontal-funnel-left--><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M17 7H3V6h14v1zm-4 4H3v-1h10v1zm-4 4H3v-1h6v1z" clip-rule="evenodd"></path></svg></div> <input type="text" placeholder="Start typing to filter" class="form-input__field typeahead__form-input" id="fld-filter" name="fld-filter" autocorrect="off" autocapitalize="off" spellcheck="false" autofill="off" 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font--display-2"> All logistics solutions FAQs </h2> <div class="faq-category__summary"> 1-12 of 199 items </div> <div class="faq-category__empty ">No Results</div> <div class="faq-category__error">There was a problem</div> <div class="faq-category__results "> <a href="/support/faqs/what-is-maersk-4pl-logistics-solutions" class="faq-category__link faq-category__link--muted">What is Maersk 4PL Logistics Solutions?</a> <a href="/support/faqs/what-is-the-advatange-of-4pl" class="faq-category__link faq-category__link--muted">What is the advantage of 4PL?</a> <a href="/support/faqs/free-time-in-hub-port" class="faq-category__link faq-category__link--muted">What if my shipment needs to stay in the hub port for a shorter or longer period than the agreed Free time?</a> <a href="/support/faqs/storing-a-loaded-container-in-a-depot" class="faq-category__link faq-category__link--muted">Why would I consider storing a loaded container in a depot as opposed to the terminal or the cargo in a warehouse?</a> <a href="/support/faqs/need-a-customs-broker" class="faq-category__link faq-category__link--muted">Do I need a customs broker, or can I do customs clearance myself? </a> <a href="/support/faqs/zurich-insurance-surveyor-appointment" class="faq-category__link faq-category__link--muted">Will Zurich Insurance appoint a surveyor on my behalf in case of cargo damages?</a> <a href="/support/faqs/insurance-for-existing-shipment" class="faq-category__link faq-category__link--muted">If I already have a shipment with Maersk, can I buy insurance for it?</a> <a href="/support/faqs/live-demo-of-maersk-emissions-dashboard" class="faq-category__link faq-category__link--muted">Can I get a live demo of Maersk Emissions Dashboard?</a> <a href="/support/faqs/cargo-insurance-premium-quote" class="faq-category__link faq-category__link--muted">Where can I get a quote for the Cargo Insurance premium?</a> <a href="/support/faqs/cargo-insurance-for-private-individual" class="faq-category__link faq-category__link--muted">Can I buy cargo insurance as a private individual shipping personal effects?</a> <a href="/support/faqs/how-does-general-average-work" class="faq-category__link faq-category__link--muted">What happens in case of General Average? Will I have to provide a bank guarantee or other documents?</a> <a href="/support/faqs/what-does-a-connected-cold-chain-mean" class="faq-category__link faq-category__link--muted">What does a connected cold chain mean?</a> </div> <div class="faq-category__pagination"> <a href="?page=1" class="faq-category__pagination__button faq-category__pagination__button--active" data-id="1">1</a> <a href="?page=2" class="faq-category__pagination__button " data-id="2">2</a> <a href="?page=3" class="faq-category__pagination__button " data-id="3">3</a> <a href="?page=4" class="faq-category__pagination__button " data-id="4">4</a> <a href="?page=5" class="faq-category__pagination__button " data-id="5">5</a> <a href="?page=6" class="faq-category__pagination__button " data-id="6">6</a> <a href="?page=7" class="faq-category__pagination__button " data-id="7">7</a> <a href="?page=8" class="faq-category__pagination__button " data-id="8">8</a> <a href="?page=9" class="faq-category__pagination__button " data-id="9">9</a> <a href="?page=10" class="faq-category__pagination__button " data-id="10">10</a> <a href="?page=11" class="faq-category__pagination__button " data-id="11">11</a> <a href="?page=12" class="faq-category__pagination__button " data-id="12">12</a> <a href="?page=13" class="faq-category__pagination__button " data-id="13">13</a> <a href="?page=14" class="faq-category__pagination__button " data-id="14">14</a> <a href="?page=15" class="faq-category__pagination__button " data-id="15">15</a> <a href="?page=16" class="faq-category__pagination__button " data-id="16">16</a> <a href="?page=17" class="faq-category__pagination__button " data-id="17">17</a> </div> </div> <div class="faq-category__body__col faq-category__body__col--sidebar"> <div class="faq-category__body__panel" data-deep-link="FaqSideBarLinkList" data-r-name="Faq Side Bar Link List" data-r-ds="FAQ Topics"> <h2 class="faq-category__body__title font--display-2">FAQ topics</h2> <a href="/support/logistics-solutions" class="faq-category__link faq-category__link--with-icon"> <div class="icon faq-category__link__icon" aria-hidden="true"><!--/designsystem/icons/svg/24px/a/mi-arrow-all-directions--><svg part="icon" id="mi-arrow-all-directions" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24"><path d="M10.47 1.35a1 1 0 0 1 .76-.35h1.54a1 1 0 0 1 .76.35l2.85 3.325-.76.65L12.77 2h-.27v7h-1V2h-.27L8.38 5.325l-.76-.65 2.85-3.326z"></path><path d="M22 11.5v-.27l-3.325-2.85.65-.76 3.326 2.85a1 1 0 0 1 .349.76v1.54a1 1 0 0 1-.35.76l-3.325 2.85-.65-.76L22 12.77v-.27h-7v-1h7zM12.5 22h.27l2.85-3.325.76.65-2.85 3.326a1 1 0 0 1-.76.349h-1.54a1 1 0 0 1-.76-.35l-2.85-3.325.76-.65L11.23 22h.27v-7h1v7zM2 12.5v.27l3.325 2.85-.65.76-3.326-2.85A1 1 0 0 1 1 12.77v-1.54a1 1 0 0 1 .35-.76l3.325-2.85.65.76L2 11.23v.27h7v1H2z"></path></svg></div> Logistics Solutions </a> <a href="/support/prior-to-booking" class="faq-category__link faq-category__link--with-icon"> <div class="icon faq-category__link__icon" aria-hidden="true"><!--/designsystem/icons/svg/24px/c/mi-clipboard-check-text--><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24"><path fill-rule="evenodd" d="M9 3a1 1 0 0 1 1-1h4a1 1 0 0 1 1 1h5a1 1 0 0 1 1 1v18a1 1 0 0 1-1 1H4a1 1 0 0 1-1-1V4a1 1 0 0 1 1-1h5zm0 1H4v18h16V4h-5a1 1 0 0 1-1 1h-4a1 1 0 0 1-1-1zm5-1h-4v1h4V3zm1.66 4.787l-3.351 4.786a1 1 0 0 1-.82.427h-.499a1 1 0 0 1-.78-.375l-1.85-2.313.78-.624L10.99 12h.5l3.35-4.787.82.574zM16 16H8v-1h8v1zm0 3H8v-1h8v1z" clip-rule="evenodd"></path></svg></div> Prior to booking </a> <a href="/support/booking" class="faq-category__link faq-category__link--with-icon"> <div class="icon faq-category__link__icon" aria-hidden="true"><!--/designsystem/icons/svg/24px/m/mi-mouse--><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24"><path fill-rule="evenodd" d="M8.5 5A2.5 2.5 0 0 0 6 7.5v12A2.5 2.5 0 0 0 8.5 22h6a2.5 2.5 0 0 0 2.5-2.5v-12A2.5 2.5 0 0 0 14.5 5h-6zM5 7.5A3.5 3.5 0 0 1 8.5 4h6A3.5 3.5 0 0 1 18 7.5v12a3.5 3.5 0 0 1-3.5 3.5h-6A3.5 3.5 0 0 1 5 19.5v-12z" clip-rule="evenodd"></path><path fill-rule="evenodd" d="M11 12V7h1v5h-1zM11 4.5V2h1v2.5h-1z" clip-rule="evenodd"></path></svg></div> Booking </a> <a href="/support/documentation" class="faq-category__link faq-category__link--with-icon"> <div class="icon faq-category__link__icon" aria-hidden="true"><!--/designsystem/icons/svg/24px/f/mi-file--><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24"><path fill-rule="evenodd" d="M4 3a1 1 0 0 1 1-1h9.293a1 1 0 0 1 .707.293L19.707 7a1 1 0 0 1 .293.707V21a1 1 0 0 1-1 1H5a1 1 0 0 1-1-1V3zm10 0H5v18h14V8h-4a1 1 0 0 1-1-1V3zm1 .707V7h3.293L15 3.707zM11 9H8V8h3v1zm5 4H8v-1h8v1zm0 4H8v-1h8v1z" clip-rule="evenodd"></path></svg></div> Documentation </a> <a href="/support/cargo" class="faq-category__link faq-category__link--with-icon"> <div class="icon faq-category__link__icon" aria-hidden="true"><!--/designsystem/icons/svg/24px/c/mi-container-stacked--><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24"><path fill-rule="evenodd" d="M3 4a1 1 0 0 1 1-1h15a1 1 0 0 1 1 1v17a1 1 0 0 1-1 1H4a1 1 0 0 1-1-1V4zm16 0H4v8h15V4zm0 9H4v8h15v-8zM7 10V6h1v4H7zm4 0V6h1v4h-1zm4 0V6h1v4h-1zm-8 9v-4h1v4H7zm4 0v-4h1v4h-1zm4 0v-4h1v4h-1z" clip-rule="evenodd"></path></svg></div> Cargo </a> <a href="/support/finance" class="faq-category__link faq-category__link--with-icon"> <div class="icon faq-category__link__icon" aria-hidden="true"><!--/designsystem/icons/svg/24px/u/mi-user-circle--><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24"><path fill-rule="evenodd" d="M11.5 4a8.5 8.5 0 0 0-5.568 14.922l1.215-2.734A2 2 0 0 1 8.975 15h5.05a2 2 0 0 1 1.828 1.188l1.215 2.734A8.5 8.5 0 0 0 11.5 4zm4.752 15.549l-1.313-2.955a1 1 0 0 0-.914-.594h-5.05a1 1 0 0 0-.914.594l-1.313 2.954A8.46 8.46 0 0 0 11.5 21a8.46 8.46 0 0 0 4.752-1.451zM2 12.5a9.5 9.5 0 1 1 19 0 9.5 9.5 0 0 1-19 0zM9 9a1 1 0 0 1 1-1h3a1 1 0 0 1 1 1v3.5a1 1 0 0 1-1 1h-3a1 1 0 0 1-1-1V9zm1 0v3.5h3V9h-3z" clip-rule="evenodd"></path></svg></div> Finance </a> </div> </div> </div> </div> </div> </div> </div><div class="p-page__section theme--light" data-deep-link="CalloutLargeMedia" data-r-name="Callout Large Media" data-r-ds="Callout Small Media - Website Guide"> <div class="p-page__section__outer"> <div class="p-page__section__inner p-page__section__inner--xl"> <div class="p-section__call-out"> <div class="p-section__call-out__content"> <div class="p-section__call-out__box"> <div class="heading "> <h2 class="font--display-3"> New to Maersk.com? </h2> </div> <div class="rich-text"> Step by step guides to get started using our digital services. </div> <div class="button-group "> <a class="button button-group__button button--secondary" title="Website guide" data-action-tag="ga-show-me | https://www.maersk.com/support/logistics-solutions" 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action="{office}" class="form action-card__spacer" autocomplete="off" method="get" novalidate=""> <div class="action-card__copy"> <div class="action-card__title"> <figure class="media-image media-image--1x1 action-card__title__icon"> <div class="media-image__placeholder"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/~/media_sc9/maersk/shared-files/icons/positive/action-cards/local-information-pictogram_v3.svg?w=1000&hash=82C450850860CDA407734A05419D60EC" alt="Información local" class="media-image__asset"> </div> </figure> <h3 class="action-card__title__text"> Find your local office </h3> </div> <div class="action-card__form"> <div class="form-group"> <label class="form-label form-label--sr-only" for="office_fddb796a15064358aa8c740dbd246576"> Select country/region </label> <div class="typeahead typeahead--vanity" data-toggle="typeahead-office" data-url="/api_sc9/local-info/offices" data-label-no-results="There are no results" data-label-error="There was an error"> <div class="loading loading--spinner--small typeahead__loading"> <div class="loading__spinner"> <svg class="loading__spinner__circle" xmlns="https://www.w3.org/2000/svg" width="100px" heigth="100px" viewbox="0 0 100 100"> <circle class="loading__spinner__circle__outer" cx="50" cy="50" fill="none" stroke="gray" stroke-width="10" r="40"> </circle> <circle class="loading__spinner__circle__inner" cx="50" cy="50" fill="none" stroke="black" stroke-width="10" r="40" stroke-dasharray="55 200"> </circle> </svg> </div> </div> <div class="form-input "> <input type="text" placeholder="Enter country/region name" class="form-input__field typeahead__form-input" id="office_fddb796a15064358aa8c740dbd246576" name="office_fddb796a15064358aa8c740dbd246576" autocorrect="off" autocapitalize="off" spellcheck="false" required="" pattern="data-id"> <a href="#" class="form-input__clear" aria-hidden="true"> <div class="icon form-input__clear__icon" aria-hidden="true"><!--/designsystem/icons/svg/20px/t/mi-times-circle--><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M9.5 4a6.5 6.5 0 1 0 0 13 6.5 6.5 0 0 0 0-13zM2 10.5a7.5 7.5 0 1 1 15 0 7.5 7.5 0 0 1-15 0zm6.793 0L6.146 7.854l.708-.708L9.5 9.793l2.646-2.647.708.708-2.647 2.646 2.647 2.646-.708.708L9.5 11.207l-2.646 2.647-.708-.708L8.793 10.5z" clip-rule="evenodd"></path></svg></div> </a> </div> <div class="typeahead__suggestions" aria-hidden="true"></div> </div> <label class="form-label form-label--error" for="office_fddb796a15064358aa8c740dbd246576" id="office_fddb796a15064358aa8c740dbd246576_error"> This field is required </label> </div> </div> </div> <div class="action-card__trigger"> <button type="submit" class="button button--primary" data-action-tag="ga-find | https://www.maersk.com/support/logistics-solutions"> Find </button> </div> </form> </div> </div> </div> </div> </div> </div> </div> </div> </div> <script type="text/javascript" src="/iP65F4/H_/OI/Kr-w/D3IBFHh8nm/aVfmS4OEhEXLJYY3/ZkxYJBIC/cj0LIQ/l0AGM"></script></body> </html>