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Sexual Harassment Reporting and Nondiscrimination Notice | UCSF Health
<!DOCTYPE html> <!--[if lt IE 7]> <html class="no-js lt-ie9 lt-ie8 lt-ie7"> <![endif]--> <!--[if IE 7]> <html class="no-js lt-ie9 lt-ie8"> <![endif]--> <!--[if IE 8]> <html class="no-js lt-ie9"> <![endif]--> <!--[if gt IE 8]><!--> <html class="no-js" lang="en"> <!--<![endif]--> <head> <link rel="stylesheet" type="text/css" href=/assets/ucsf/main.css?v=40182074ecb56dad04debd94fedfc468 /> <!-- OneTrust Cookies Consent Notice start for ucsfhealth.org --> <script type="text/javascript" src="https://cdn.cookielaw.org/consent/15542477-8150-45a3-9953-e94fa799e80a/OtAutoBlock.js" ></script> <script src="https://cdn.cookielaw.org/scripttemplates/otSDKStub.js" type="text/javascript" charset="UTF-8" data-domain-script="15542477-8150-45a3-9953-e94fa799e80a" ></script> <script type="text/javascript"> function OptanonWrapper() { // Check if banner div is available if (document.getElementById('onetrust-banner-sdk')) { // Get the buttons and container var acceptBtn = document.getElementById("onetrust-accept-btn-handler"); var declineBtn = document.getElementById("onetrust-reject-all-handler"); var cookieSettingsBtn = document.getElementById("onetrust-pc-btn-handler"); var btnContainer = document.getElementById("onetrust-button-group"); // Set the order you want below... btnContainer.append(acceptBtn, cookieSettingsBtn, declineBtn) } } </script> <!-- OneTrust Cookies Consent Notice end for ucsfhealth.org --> <!-- ucsf data layer --> <script src="https://datalayer.ucsfhealth.org/ucsf-data-layer.js" defer></script> <!-- ucsf marketing data layer --> <script src="https://datalayer.ucsfhealth.org/ucsfhealth-marketing-data-layer.js" defer></script> <!-- adobe experience platform tag --> <script type="text/plain" class="optanon-category-C0007" src="https://assets.adobedtm.com/db5f13cb240b/b1130ce1ceae/launch-db8f55f3e131.min.js" defer></script> <title>Sexual Harassment Reporting and Nondiscrimination Notice | UCSF Health</title> <link href="/-/media/project/ucsf/ucsf-health/header/favicon-32x32.png?rev=e809a21b00b748a3abf7a90f0667e530" rel="shortcut icon" /> <link rel="canonical" href="https://www.ucsfhealth.org/about/sexual-harassment-reporting-and-nondiscrimination-notice" /> <meta content="Patients & Visitors" name="mainNavName" /> <meta property="fb:app_id" content="1162986667203299" /><meta property="og:description" content="Learn about UCSF Health's commitment to nondiscrimination and how patients can report sexual misconduct." /><meta property="og:type" content="article" /><meta property="og:site_name" content="ucsfhealth.org" /><meta property="og:image" content="https://www.ucsfhealth.org/-/media/project/ucsf/ucsf-health/content/share/ucsf-fb-blue.jpg?rev=9b8b09c26ecd4875937f71208a53ae2b" /><meta property="og:title" content="How to Report Sexual Harassment" /><meta property="og:url" content="https://www.ucsfhealth.org/about/sexual-harassment-reporting-and-nondiscrimination-notice" /> <meta name="description" content="Learn about UCSF Health's commitment to nondiscrimination and how patients can report sexual misconduct." /> <meta property="twitter:site" content="@UCSFHospitals" /><meta property="twitter:image" content="https://www.ucsfhealth.org/-/media/project/ucsf/ucsf-health/content/share/ucsf-fb-blue.jpg?rev=9b8b09c26ecd4875937f71208a53ae2b" /><meta property="twitter:description" content="Learn about UCSF Health's commitment to nondiscrimination and how patients can report sexual misconduct." /><meta property="twitter:creator" content="@UCSFHospitals" /><meta property="twitter:title" content="How to Report Sexual Harassment" /><meta property="twitter:card" content="summary_large_image" /> <meta name="viewport" content="width=device-width, initial-scale=1"/> <link rel="manifest" href="/manifest.json" /> <meta name="format-detection" content="telephone=no"> <script type="application/ld+json"> {"@context":"http://schema.org","@type":"Article","description":"Learn about UCSF Health's commitment to nondiscrimination and how patients can report sexual misconduct.","image":"https://www.ucsfhealth.org/-/media/project/ucsf/ucsf-health/article/hero/sexual-misconduct-reporting-2x.jpg?rev=db9b06b0ad20463da86d00945aaacacb","url":"https://www.ucsfhealth.org/about/sexual-harassment-reporting-and-nondiscrimination-notice","author":{"@type":"Organization","name":"UCSF Health"},"dateCreated":"2024-11-21T18:26:24+00:00","dateModified":"2024-11-21T18:33:48+00:00","headline":"How to Report Sexual Harassment and Notice of Nondiscrimination","publisher":{"@type":"Organization","name":"UCSF Health","logo":{"@type":"ImageObject","url":"https://www.ucsfhealth.org/-/media/project/ucsf/ucsf-health/ezgifcom-gif-maker.png?rev=b49aee14cf934fb086632358c341cf97"}},"articleBody":"Our commitment to our patients\nThe University of California and UCSF respect and aim to treat everyone with dignity and to be fair and responsible in all of our work. This is described further in UCSF Health's Notice of Patient Rights and Responsibilities. You can learn more about our values and standards in the University's Statement of Ethical Values and Standards of Ethical Conduct, as well as UCSF's PRIDE Values and Principles of Community.\nWe want to hear about your experience at UCSF Health. Find out how to contact us* with comments, questions or concerns. You can stay anonymous if you would like.\nNotice of nondiscrimination\nUCSF Health does not allow discrimination or harassment, including sexual assault and other types of sexual harassment, in any of its facilities, programs or activities. UCSF Health gives equal opportunities no matter a person's race, religion, color, citizenship, national or ethnic origin (including limited English proficiency and primary language), ancestry, sex (including pregnancy and related conditions), gender, gender identity, gender expression, sexual orientation, physical or mental disabilities, medical condition, genetic information, marital status, age, or veteran or military status. UCSF Health does not exclude people or treat them less favorably based on these protected characteristics.\nTo learn more about our rules against discrimination, you can read the University of California's Anti-Discrimination Policy and our Sexual Violence and Sexual Harassment Policy.\nLanguage, hearing, and visual access assistance and reasonable modifications\nUCSF is committed to effective communication with our patients and their caregivers. We provide meaningful access to our programs, activities and services free of charge and in a timely manner. For example:\n\n UCSF translates frequently used key documents into different languages for those whose first language is not English.\n UCSF offers qualified interpreters or video remote interpreting in various languages, including American Sign Language.\n UCSF provides auxiliary aids and services including information in alternate formats, like large print, recorded audio and accessible electronic format; and support from qualified readers.\n UCSF provides reasonable modifications for qualified individuals with disabilities when necessary to promote accessibility and equal opportunity to participate in our programs, activities and services.\n\nLearn more about Accessibility Resources at UCSF. To request a reasonable accommodation, you can contact Patient Relations at patient.relations@uscsf.edu, (415) 353-1936 (ph), (415) 885-3889 (TTY), (415) 353-8556 (fax) or by mail to Patient Relations Department, UCSF Health, 1975 Fourth St., Campus Box 4018, San Francisco, CA 94158.\nHow to report discrimination, harassment and retaliation\nIf you've faced discrimination, harassment or related retaliation, and you would like to file a complaint, you can contact Patient Relations, who will refer your complaint to the UCSF Office for the Prevention of Harassment and Discrimination (OPHD). You can also report directly to OPHD. Here's how OPHD can help:\n\n Take your report of discrimination, harassment or retaliation\n Explain your options\n Provide information about support resources\n\nYou can call OPHD at (415) 502-3400. You can also fill out a complaint form online, send a complaint by email or mail a complaint to the OPHD office. OPHD keeps your information as private as possible but sometimes they might need to share details with other officials or agencies due to certain laws and policies.\nIf you're dealing with sexual violence, sexual harassment or other sexual misconduct and aren't sure about reporting it, consider talking to confidential resources first for support, for example:\n\n UCSF CARE Advocate Office (serves interpersonal violence survivors)\n \n Phone: (415) 502-8802\n Trauma Recovery Center/Rape Treatment Center (serves adult survivors of trauma, violence and loss)\n \n Phone: (415) 437-3000\n SF Women Against Rape (serves sexual assault survivors of all genders)\n \n Phone: (415) 647-7243 (24-hour crisis line)\n W.O.M.A.N., Inc. (serves interpersonal violence survivors)\n \n Phone: (415) 864-4722 (24-hour crisis line)\n Community United Against Violence (serves LGBTQI people dealing with violence or abuse)\n \n Phone: (415) 333-4357 (voicemail)\n\nThese organizations keep your information private and do not have to report it to UCSF Health or the University.\nIf you want to report sexual violence, you can also contact the UCSF Police Department: Phone: (415) 476-6911 (emergency) or (415) 476-1414 (non-emergency)\nIf you prefer to report discrimination, harassment or related retaliation to an outside agency, most accept complaints by phone, online or in writing:\n\n U.S. Department of Health and Human Services, Office for Civil Rights\n Online: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf \n By mail:\t200 Independence Ave., SW\n Room 509F, HHH Building\n Washington, DC 20201\n Phone:\t(800) 368-1019 (voice) or (800) 537-7697 (TDD)\n\n\n California Civil Rights Department\n Online: https://ccrs.calcivilrights.ca.gov/s/\n In person: https://calcivilrights.ca.gov/locations/ \n By mail:\t651 Bannon St., Suite 200\n Sacramento, CA 95811\n Phone:\t(800) 884-1684 (voice) or (800) 700-2320 (TTY)\n\nOther complaints – including anonymous reports\nYou may report complaints or grievances about the care or services you receive at UCSF Health or any of our providers to Patient Relations.\nOther agencies that accept reports include:\n\n Medical Board of California\n California Department of Consumer Affairs\n California Department of Public Health's Center for Health Care Quality\n The Joint Commission\n\nHow to obtain your medical records\nYou can request your medical records in person, online or by mail. Visit Medical Records for instructions.\nPatient feedback\nWe want to hear about your experience at UCSF Health. Find out how to contact us* with comments, questions or concerns. You can stay anonymous if you would like.\n* Patient Relations is UCSF Health's Section 1557 Coordinator. UCSF's Office of Disability Access and Inclusion is UCSF Health's Section 504 Coordinator.","articleSection":"Article"} </script> </head> <body class="default-device bodyclass"> <a href="#content" class="skip-to-content">Skip to Main Content</a> <div id="wrapper"> <!-- #header --> <header> <div id="header" class="container-fluid"> <div class="component rich-text paragraph1 ie-warning-banner"> <div class="component-content"> <p> Looks like you’re visiting UCSF Health on Internet Explorer. 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class="component ucsf-breadcrumb"> <div class="component-content"> <div class="eyebrow article-breadcrumb"> <a href="/about">About UCSF Health </a> </div> </div> </div> </div> <div class="hero-badge-hero"> </div> <h1 class="hero-title long-hero-title display1"> Sexual Harassment Reporting and Nondiscrimination Notice </h1> </div> </div> </div><div class="component clinic-ctas no-links container"> <div class="component-content"> </div> </div><div class="component share-print-email container clinic-share"> <div class="component-content"> <div class="share-component"> <a aria-label="Print Page" href="#" rel="nofollow" class="icon-ui-print" title="Print"></a> <a aria-label="Share Page" data-email-body="Thought you might want to see this:" class="icon-ui-share" data-email-body="Thought you might want to see this:" data-email-subject="Take a look at this link from UCSF"></a> </div> <div class="clearfix"></div> </div> </div><div class="component article-intro column-layout col-2-66-33 container"> <div class="component-content col-2-80-20"> <div class="article-content left-col"> <div class="font-larger article-text rich-text"> <h2>Our commitment to our patients</h2> <p>The University of California and UCSF respect and aim to treat everyone with dignity and to be fair and responsible in all of our work. This is described further in UCSF Health's <a href="/your-hospital-stay/patient-rights-and-responsibilities">Notice of Patient Rights and Responsibilities</a>. You can learn more about our values and standards in the University's <a rel="noopener noreferrer" href="https://www.ucop.edu/ethics-compliance-audit-services/_files/stmt-stds-ethics.pdf" target="_blank">Statement of Ethical Values and Standards of Ethical Conduct</a>, as well as UCSF's <a rel="noopener noreferrer" href="https://diversity.ucsf.edu/about/pride-values" target="_blank">PRIDE Values</a> and <a rel="noopener noreferrer" href="https://diversity.ucsf.edu/about/principles-community" target="_blank">Principles of Community</a>.</p> <p>We want to hear about your experience at UCSF Health. Find out <a href="/services/patient-relations">how to contact us</a>* with comments, questions or concerns. You can stay anonymous if you would like.</p> <h2>Notice of nondiscrimination</h2> <p>UCSF Health does not allow discrimination or harassment, including sexual assault and other types of sexual harassment, in any of its facilities, programs or activities. UCSF Health gives equal opportunities no matter a person's race, religion, color, citizenship, national or ethnic origin (including limited English proficiency and primary language), ancestry, sex (including pregnancy and related conditions), gender, gender identity, gender expression, sexual orientation, physical or mental disabilities, medical condition, genetic information, marital status, age, or veteran or military status. UCSF Health does not exclude people or treat them less favorably based on these protected characteristics.</p> <p>To learn more about our rules against discrimination, you can read the University of California's <a rel="noopener noreferrer" href="https://policy.ucop.edu/doc/1001004/Anti-Discrimination" target="_blank">Anti-Discrimination Policy</a> and our <a rel="noopener noreferrer" href="https://policy.ucop.edu/doc/4000385/SVSH" target="_blank">Sexual Violence and Sexual Harassment Policy</a>.</p> <h2>Language, hearing, and visual access assistance and reasonable modifications</h2> <p>UCSF is committed to effective communication with our patients and their caregivers. We provide meaningful access to our programs, activities and services free of charge and in a timely manner. For example:</p> <ul> <li>UCSF <strong>translates</strong> frequently used key documents into different languages for those whose first language is not English.</li> <li>UCSF offers <strong>qualified interpreters</strong> or <strong>video remote interpreting</strong> in various languages, including American Sign Language.</li> <li>UCSF provides <strong>auxiliary aids and services</strong> including information in alternate formats, like large print, recorded audio and accessible electronic format; and support from qualified readers.</li> <li>UCSF provides <strong>reasonable modifications</strong> for qualified individuals with disabilities when necessary to promote accessibility and equal opportunity to participate in our programs, activities and services.</li> </ul> <p>Learn more about <a href="/services/accessibility-resources">Accessibility Resources at UCSF</a>. To request a reasonable accommodation, you can contact <a href="/services/patient-relations">Patient Relations</a> at <a href="/cdn-cgi/l/email-protection#c1b1a0b5a8a4afb5efb3a4ada0b5a8aeafb281b4b2a2b2a7efa4a5b4"><span class="__cf_email__" data-cfemail="2a5a4b5e434f445e04584f464b5e434544596a5f5949594c044f4e5f">[email protected]</span></a>, (415) 353-1936 (ph), (415) 885-3889 (TTY), (415) 353-8556 (fax) or by mail to Patient Relations Department, UCSF Health, 1975 Fourth St., Campus Box 4018, San Francisco, CA 94158.</p> <h2>How to report discrimination, harassment and retaliation</h2> <p>If you've faced discrimination, harassment or related retaliation, and you would like to file a complaint, you can contact <a href="/services/patient-relations">Patient Relations</a>, who will refer your complaint to the <a rel="noopener noreferrer" href="https://ophd.ucsf.edu/" target="_blank">UCSF Office for the Prevention of Harassment and Discrimination</a> (OPHD). You can also report directly to OPHD. Here's how OPHD can help:</p> <ul> <li>Take your report of discrimination, harassment or retaliation</li> <li> Explain your options</li> <li> Provide information about support resources</li> </ul> <p>You can call OPHD at (415) 502-3400. You can also fill out a complaint form <a rel="noopener noreferrer" href="https://ophd.ucsf.edu/sites/g/files/tkssra9441/f/UCSF_Discrimination_Complaint_Form_Fillable_12-27-2022.pdf" target="_blank">online</a>, send a complaint by <a href="/cdn-cgi/l/email-protection#4c031c04080c392f3f2a62292839">email</a> or mail a complaint to the <a rel="noopener noreferrer" href="https://ophd.ucsf.edu/make-report" target="_blank">OPHD office</a>. OPHD keeps your information as private as possible but sometimes they might need to share details with other officials or agencies due to certain laws and policies.</p> <p>If you're dealing with sexual violence, sexual harassment or other sexual misconduct and aren't sure about reporting it, consider talking to confidential resources first for support, for example:</p> <ul> <li><strong><a rel="noopener noreferrer" href="https://careadvocate.ucsf.edu/" target="_blank">UCSF CARE Advocate Office</a></strong> (serves interpersonal violence survivors) <br /> Phone: (415) 502-8802</li> <li><strong><a rel="noopener noreferrer" href="http://traumarecoverycenter.org/" target="_blank">Trauma Recovery Center/Rape Treatment Center</a></strong> (serves adult survivors of trauma, violence and loss) <br /> Phone: (415) 437-3000</li> <li><strong><a rel="noopener noreferrer" href="http://www.sfwar.org/" target="_blank">SF Women Against Rape</a></strong> (serves sexual assault survivors of all genders) <br /> Phone: (415) 647-7243 (24-hour crisis line)</li> <li><strong><a rel="noopener noreferrer" href="http://www.womaninc.org/" target="_blank">W.O.M.A.N., Inc.</a></strong> (serves interpersonal violence survivors) <br /> Phone: (415) 864-4722 (24-hour crisis line)</li> <li><strong><a rel="noopener noreferrer" href="https://www.cuav.org/" target="_blank">Community United Against Violence</a> </strong>(serves LGBTQI people dealing with violence or abuse) <br /> Phone: (415) 333-4357 (voicemail)</li> </ul> <p>These organizations keep your information private and do not have to report it to UCSF Health or the University.</p> <p>If you want to report sexual violence, you can also contact the <strong><a rel="noopener noreferrer" href="https://police.ucsf.edu/" target="_blank">UCSF Police Department</a></strong>: Phone: (415) 476-6911 (emergency) or (415) 476-1414 (non-emergency)</p> <p>If you prefer to report discrimination, harassment or related retaliation to an outside agency, most accept complaints by phone, online or in writing:</p> <ul> <li><strong><a rel="noopener noreferrer" href="https://www.hhs.gov/civil-rights/index.html" target="_blank">U.S. Department of Health and Human Services, Office for Civil Rights</a></strong><br /> Online: <a rel="noopener noreferrer" href="https://ocrportal.hhs.gov/ocr/portal/lobby.jsf" target="_blank">https://ocrportal.hhs.gov/ocr/portal/lobby.jsf</a> <br /> By mail: 200 Independence Ave., SW<br /> Room 509F, HHH Building<br /> Washington, DC 20201<br /> Phone: (800) 368-1019 (voice) or (800) 537-7697 (TDD)</li> </ul> <ul> <li><strong><a rel="noopener noreferrer" href="https://calcivilrights.ca.gov/complaintprocess/" target="_blank">California Civil Rights Department</a></strong><br /> Online: <a rel="noopener noreferrer" href="https://ccrs.calcivilrights.ca.gov/s/" target="_blank">https://ccrs.calcivilrights.ca.gov/s/</a><br /> In person: <a rel="noopener noreferrer" href="https://calcivilrights.ca.gov/locations/" target="_blank">https://calcivilrights.ca.gov/locations/</a> <br /> By mail: 651 Bannon St., Suite 200<br /> Sacramento, CA 95811<br /> Phone: (800) 884-1684 (voice) or (800) 700-2320 (TTY)</li> </ul> <h2>Other complaints – including anonymous reports</h2> <p>You may report complaints or grievances about the care or services you receive at UCSF Health or any of our providers to <a href="/services/patient-relations"><strong>Patient Relations</strong></a>.</p> <p>Other agencies that accept reports include:</p> <ul> <li><strong><a rel="noopener noreferrer" href="https://www.mbc.ca.gov/consumers/" target="_blank">Medical Board of California</a></strong></li> <li><strong><a rel="noopener noreferrer" href="https://www.dca.ca.gov/consumers/index.shtml" target="_blank">California Department of Consumer Affairs</a></strong></li> <li><strong><a rel="noopener noreferrer" href="https://www.cdph.ca.gov/Programs/CHCQ/LCP/Pages/FileAComplaint.aspx" target="_blank">California Department of Public Health's Center for Health Care Quality</a></strong></li> <li><strong><a rel="noopener noreferrer" href="https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-concern-or-complaint/" target="_blank">The Joint Commission</a></strong></li> </ul> <h2>How to obtain your medical records</h2> <p>You can request your medical records in person, online or by mail. Visit <a href="/medical-records">Medical Records</a> for instructions.</p> <h2>Patient feedback</h2> <p>We want to hear about your experience at UCSF Health. Find out <a href="/services/patient-relations">how to contact us</a>* with comments, questions or concerns. You can stay anonymous if you would like.</p> <p>* <a href="/services/patient-relations">Patient Relations</a> is UCSF Health's <a rel="noopener noreferrer" href="https://www.hhs.gov/civil-rights/for-individuals/section-1557/index.html" target="_blank">Section 1557 Coordinator</a>. UCSF's <a rel="noopener noreferrer" href="https://disability.ucsf.edu/" target="_blank">Office of Disability Access and Inclusion</a> is UCSF Health's <a rel="noopener noreferrer" href="https://www.hhs.gov/civil-rights/for-individuals/disability/section-504-rehabilitation-act-of-1973/index.html" target="_blank">Section 504 Coordinator</a>.</p> </div> </div> <div class="article-info right-col"> </div> </div> </div> <div class="component content container"> <div class="component-content"> <div class="component article-cards cards-component col-xs-12"> <div class="component-content"> <div> <h2 class="heading1 title-anchor"> Support services </h2> <div class="view-all"> </div> </div> <div class="cards"> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/services/interpreters" class="phantom-link" title="Interpreting Services"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-health/service/hero/interpreters-2x.jpg?h=376&w=974&rev=ebbe7399542d48babd6f300c62bc6ba3&hash=4AF76CD0A2B1C0D3A417E68EA7DBEA5C" alt="" width="2880" height="1112" /> <p class="font-larger"> Interpreting Services </p> <p> UCSF offers interpreters in various languages, including American Sign Language (ASL), as well as services for deaf, hard-of-hearing and visually impaired patients.<br/> </p> <span class="field-read-more-link"> <span class="include-ucsf-arrow"></span> </span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/services/patient-relations" class="phantom-link" title="Patient Relations"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-health/service/hero/patient-relations-2x.jpg?h=376&w=974&rev=96c9a6c3db374e6d9a96ae9bcc3c36c2&hash=6E8BD55256DD35DBCAC37BF9CE0D4171" alt="" width="2880" height="1112" /> <p class="font-larger"> Patient Relations </p> <p> We welcome feedback about your experience at UCSF Health. 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