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Second Opinion | UCSF Health

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A world-class medical center like UCSF Health has the expertise to help.</p> <p>There are two ways to seek a second opinion from a doctor at UCSF Health.</p> </div> </div> <div class="article-info right-col"> </div> </div> </div> <div class="component content container"> <div class="component-content"> <div class="component cls-info-cards col-xs-12"> <div class="component-content"> <div class="cls-info-cards-columns"><div class="cls-info-cards-column info-cards-column-left"> <div class="component cls-info-card cls-info-card cls-info-card-small col-xs-12"> <div class="component-content"> <div class="cls-info-card-title"><h2 class="field-title">Appointment with a UCSF expert</h2></div><div class="cls-info-card-content field-description"><p>Schedule a doctor visit. The visit takes place in person or, in certain circumstances, can be done via telehealth.</p> <p><a href="#appointment"><button type="button" class="btn btn-tertiary">More about appointments </button></a></p></div> </div> </div> </div><div class="cls-info-cards-column info-cards-column-right"> <div class="component cls-info-card cls-info-card cls-info-card-small col-xs-12"> <div class="component-content"> <div class="cls-info-card-title"><h2 class="field-title">Written opinion from a UCSF expert</h2></div><div class="cls-info-card-content field-description"><p>Submit your medical records and receive a written second opinion. This is done remotely and for a flat fee.</p> <p><a href="#written"><button type="button" class="btn btn-tertiary">More about written opinions</button></a></p></div> </div> </div> </div></div> </div> </div> <div class="component column-layout col-2-66-33 col-xs-12 col-2-80-20"> <div class="component-content"> <div class="left-col"> <div class="component rich-text paragraph1 col-xs-12"> <div class="component-content"> <h2 id="appointment">Appointment with a UCSF expert</h2> <p>Whether or not you already have a diagnosis and recommended course of treatment, you’re welcome to make an appointment with a doctor at UCSF Health to discuss your case and explore your options.</p> <p>In some cases, if preferred and if eligible, the appointment may be done via telehealth. Otherwise, all appointments take place in person in the San Francisco Bay Area.</p> </div> </div> </div> <div class="right-col"> </div> </div> </div> <div class="component free-floating-link-button btn col-xs-12 btn-primary"> <div class="component-content"> <div><a href="/find-a-doctor"><p class="field-buttontext">Find a doctor</p></a></div> </div> </div> <div class="component free-floating-link-button btn col-xs-12 btn-secondary"> <div class="component-content"> <div><a><span class="icon-ui-phone"></span><p class="field-buttontext">(888) 689-8273 </p></a></div> </div> </div> <div class="component column-layout col-2-66-33 col-xs-12 col-2-80-20"> <div class="component-content"> <div class="left-col"> <div class="component rich-text paragraph1 col-xs-12"> <div class="component-content"> <h2 id="written">Written opinion from a UCSF expert</h2> <p>UCSF Health has partnered with Summus to provide a written second opinion service. A dedicated team from Summus will guide you through the second opinion process, help collect medical records relevant to your diagnosis, select the right UCSF Health doctor to review your case and help answer any questions you have along the way.</p> <p>A specialist at UCSF Health – selected for expertise that matches your needs – will review your medical records, images and history, then provide you with a second opinion in writing.</p> <p>The time required to deliver a second opinion varies, but once all medical records are assembled, the UCSF expert’s written opinion is typically provided in about seven to 10 days.</p> <p>A remote second opinion from UCSF Health costs $900.</p> <p>For additional details, see the <a rel="noopener noreferrer" href="https://app.summusglobal.com/UCSFRemoteSecondOpinion#FAQs" target="_blank">UCSF written second opinion FAQs</a> on the Summus website.</p> </div> </div> <div class="component free-floating-link-button btn col-xs-12 btn-primary"> <div class="component-content"> <div><a href="https://app.summusglobal.com/UCSFRemoteSecondOpinion" rel="noopener noreferrer" title="Request a written second opinion" target="_blank"><p class="field-buttontext">Request a written second opinion</p></a></div> </div> </div> </div> <div class="right-col"> </div> </div> </div> <div class="component column-layout col-2-66-33 col-xs-12 col-2-80-20"> <div class="component-content"> <div class="left-col"> <div class="component rich-text paragraph1 col-xs-12"> <div class="component-content"> <h2>Comparison chart: Appointment vs. written opinion</h2> <br /> <table> <tbody> <tr> <td style="background-color: #c6d9f0;">&nbsp;</td> <td style="background-color: #c6d9f0;"><strong>Appointment</strong></td> <td style="background-color: #c6d9f0;"><strong>Written opinion</strong> </td> </tr> <tr> <td>Speak with doctor</td> <td>Yes</td> <td>No</td> </tr> <tr> <td>Offered remotely</td> <td>In some cases</td> <td>Yes, 100% remote</td> </tr> <tr> <td>Payment</td> <td>Through insurance or out-of-pocket</td> <td>Out-of-pocket flat fee</td> </tr> <tr> <td>Facilitation</td> <td>UCSF Health</td> <td>Summus, in partnership with UCSF Health</td> </tr> <tr> <td>Further information</td> <td>Search our <a href="/find-a-doctor">UCSF doctors</a>&nbsp;and <a href="/clinics">UCSF clinics</a>&nbsp;online. If you need live help finding a doctor and scheduling an appointment, call (888) 689-8273.</td> <td>First, please read the <a rel="noopener noreferrer" href="https://app.summusglobal.com/UCSFRemoteSecondOpinion#FAQs" target="_blank">UCSF written second opinion FAQs</a> on the Summus website. If you still have questions after that, call (917) 565-8540 and select option 5. </td> </tr> </tbody> </table> <br /> <p><strong>Note:</strong> Do not use the second opinion service for medical emergencies or if you need immediate treatment guidance. If you may be having a medical emergency, please call your local emergency service number (911 in the United States) or go to the nearest emergency room.</p> <br /> <br /> <h2>Second opinions for medical professionals</h2> <p>If you&rsquo;re a physician looking for a second opinion from a UCSF doctor, please visit our <a href="/for-health-professionals/request-a-consultation">Request a Consultation</a>&nbsp;page.</p> </div> </div> </div> <div class="right-col"> </div> </div> </div> </div> </div> </div> </main> <!-- /#content --> <!-- #footer --> <footer> <div id="footer" class="container"> <div class="component footer-values col-xs-12"> <div class="component-content"> <div> <div class="component ucsf-values"> <div class="component-content"> <div class="container"><div class="title eyebrow field-eyebrow-text">Did you know?</div><h2 class="heading1 field-quote-text">Could video games be digital medicine? 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