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<!DOCTYPE html><html lang="en"><head><link rel="stylesheet" type="text/css" href="https://helprace.com/wp-content/cache/minify/1/61662.css?x65391" media="all" /><title>Knowledge Base | Helprace</title><meta charset="UTF-8" /><meta http-equiv="X-UA-Compatible" content="IE=edge" /><link rel="apple-touch-icon" sizes="180x180" href="/apple-touch-icon.png?x65391&v=zXd9XQ4Enj"><link rel="icon" type="image/png" sizes="32x32" href="/favicon-32x32.png?x65391&v=zXd9XQ4Enj"><link rel="icon" type="image/png" sizes="16x16" href="/favicon-16x16.png?x65391&v=zXd9XQ4Enj"><link rel="manifest" href="/manifest.json?x65391&v=zXd9XQ4Enj"><link rel="mask-icon" href="/safari-pinned-tab.svg?x65391&v=zXd9XQ4Enj" color="#5bbad5"><link rel="shortcut icon" href="/favicon.ico?x65391&v=zXd9XQ4Enj"><meta name="theme-color" content="#1799b1"><meta name="viewport" content="width=device-width, initial-scale=1.0, user-scalable=yes" /><meta property="og:image" content="//helprace.com/img/logo-helprace.png" /> <script async type="text/javascript" src="https://helprace.com/wp-content/cache/minify/1/828a9.js?x65391"></script>   <meta name="description" content="A knowledge base centralizes your company information so your customers have can solve issues for themselves. Build a self-service docs site, a faq or how-to help center for your users. Keep secret data or internal documentation secure with a Helprace knowledge base." /><link rel="canonical" href="https://helprace.com/knowledge-base" /><link rel='dns-prefetch' href='//s.w.org' /><link rel="alternate" type="application/rss+xml" title="Helprace.com | Customer Service Software » Knowledge Base Comments Feed" href="https://helprace.com/knowledge-base/feed" /><link rel='https://api.w.org/' href='https://helprace.com/wp-json/' /><link rel="alternate" type="application/json+oembed" href="https://helprace.com/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fhelprace.com%2Fknowledge-base" /><link rel="alternate" type="text/xml+oembed" href="https://helprace.com/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fhelprace.com%2Fknowledge-base&format=xml" /><link rel="alternate" hreflang="en" href="https://helprace.com/knowledge-base" title="us" /><meta name="twitter:widgets:link-color" content="#000000" /><meta name="twitter:widgets:border-color" content="#000000" /><meta name="twitter:partner" content="tfwp" /><meta name="twitter:card" content="summary_large_image" /><meta name="twitter:title" content="Knowledge Base" /><meta name="twitter:site" content="@helpracing" /></head><body class="b-body"><div class="b-slider__slides-container" id="move_text" style="display:none;"><div class="b-slider__item b-main-text"><h1>Knowledge Base Software and Documentation Management - Helprace</h1><p>What makes a knowledge base so important in customer service? Well, if you have an internet presence, your answers need to be present too. Since you can get contacted at any time, you need a collection of answers that you can present right that minute.</p><hr/><p>Aside from offering multiple channels, such as <a href="//helprace.com/issue-tracking">issue tracking</a> for customers to reach you, a Helprace knowledge base provides your customers with a way to solve their own problems before they feel compelled to contact support. To understand the engagement power of a Helprace knowledge base, let’s look at all the benefits a well-designed document management system can offer you.</p><h2>The convenience of answers with knowledge base management</h2><p>Ever been on a well-designed user manual, wiki software, document depository or maybe a help docs authoring software? It has many names, but it has a pivotal role in answering customer problems and giving them quick and useful solutions whenever they need them.</p><p>While anonymous users are not participating in the knowledge generation process, they are observing and consuming content and considering becoming become paying customers.</p><h3>Gather hidden feedback with your knowledge base software</h3><p>Even if you build an awesome new document depository, you need to make maximum use of every user interaction. Users can easily log to your <a href="//helprace.com/self-service-portal">self-service portal</a> and engage in all aspects of your docs site. These users can become brand advocates if they are pleased with your documentation.</p><p>Your customer service team also plays an important role as front-men of your company. In addition to dealing with customer requests, they can also publish knowledge base articles and moderate them. They can collaborate together on customer service documentation (and publishing it at a later date).</p><h3>A productive knowledge base that works with you</h3><p>The Helprace documentation system is designed for you first and foremost. You can set your articles in desired spaces (sites, departments, products), categories and even order you want.</p><p>The best knowledge software allows you to show customers the most common problems (as part of <a href="//helprace.com/qna-management">questions & answers</a> site) or allows you to see the most related articles when submitting a request. Agents also have content management tools at their disposal. While working on a ticket, you can insert links to your knowledge base through contextual suggestions. Customize the text and select your article right there and then. Link between articles the same way.</p><h3>How do you create the best knowledge base with Helprace?</h3><p>As a company owner, you have bird’s eye view of the direction your company is going, as well as an intimate look into customer activity - using your activity manager and moderation in the admin panel.</p><p>Ensure you build your document library for you users first and foremost. Understand what content you want users to see first, how that content is connecting with the audience, whether they find that article as “useful or not useful”, whether they leave (or you enable) comments. You can also see any participation for your knowledge base in the sidebar, in the ticket you’re working on and in the user profile. Need to vote or post on behalf of someone else? Do it simply, quickly and with ease.</p><h2>Some final words about the Helprace knowledge base</h2><p>We know that not all companies are the same. They span multiple countries, they grow and evolve over time. Some speak other languages, some need a specific design, some want other access options. That’s why we designed a system to be a custom-fit for any application. Regardless of what you’re looking for, we are confident that Helprace is the first and last knowledge base software you’ll ever need.</p><p>Have an existing document depository that you need to import? you can import articles with an API and with an easy and intuitive content management system and editor in place. So what are you waiting for?</p><p>Give Helprace a try and find out firsthand the benefits of engaging your customers in the way your company progresses. Get insight into your user base in order to fine-tune your marketing strategy. The benefits of a dedicated self-service, knowledge management and help desk software from Helpdesk are simply endless.</p> <i class="clear"></i></div><div class="b-slider__item b-main-text"><p class="h1"> Related Searches</p><table><tr><td><p><a href="/knowledge-base-software">Knowledge Base Software</a></p></td><td><p></p></td><td><p></p></td></tr></table> <i class="clear"></i></div></div><div class="b-main-content"><div class="b-top-slider-container b-top-slider-container_semiTransparentLogo"><div class="b-top-slider-container__inner"><div class="b-slider" id="top-slider"><div class="b-slider__slides-container"><div class="b-slider__item b-slider-text b-slider-text_simple"><div class="b-slider-text__h-big">All Answers Under One Roof with Docs</div><p class="b-slider-text__p">Offer a convenient self-service experience. Let customers help themselves with ease.<br class="rwd-break"> Knowledge base software that's fully integrated with your help desk</p><div class="b-slider-text__imageBottom"><div class="helpraceSlider"><div class="helpraceSlider__container"> <img class="helpraceSlider__item" alt="Helprace: Knowledge Base Management" src="/img/knowledge-base/header-image-admin.png?x65391" srcset="/img/knowledge-base/header-image-admin.png 1x, /img/knowledge-base/header-image-admin@2x.png 2x"> <img class="helpraceSlider__item" alt="Helprace: Knowledge Base Portal" src="/img/knowledge-base/header-image-portal.png?x65391" srcset="/img/knowledge-base/header-image-portal.png 1x, /img/knowledge-base/header-image-portal@2x.png 2x"> <img class="helpraceSlider__item" alt="Helprace: Customer Article View" src="/img/knowledge-base/header-image-article-page.png?x65391" srcset="/img/knowledge-base/header-image-article-page.png 1x, /img/knowledge-base/header-image-article-page@2x.png 2x"></div></div></div></div><div class="b-slider-pager"></div></div></div></div></div><div class="b-line b-content-wrapper b-content-wrapper_wide b-content-wrapper_noclear"><div class="b-content-wrapper__inner"><div class="b-content-wrapper__layout b-mainPageSection"><div class="b-grid b-grid_verMargin_60 b-grid_itemsHorMargin_10"><div class="b-grid__item"><div class="b-grid__itemInner"><p class="h2 h2_aboutDarkBlue">For Customers</p> <img class="b-image_verMargin_30" alt="Public Docs" src="/img/knowledge-base/public-kb.png?x65391" srcset="/img/knowledge-base/public-kb.png 1x, /img/knowledge-base/public-kb@2x.png 2x"><p class="h2_home h1_align_center"> Public Docs<br>Self-Service Portal</p></div></div><div class="b-grid__item"><div class="b-grid__itemInner"><p class="h2 h2_aboutDarkBlue">For Employees</p> <img class="b-image_verMargin_30" alt="Private, Internal Knowledge Base" src="/img/knowledge-base/internal-kb.png?x65391" srcset="/img/knowledge-base/internal-kb.png 1x, /img/knowledge-base/internal-kb@2x.png 2x"><p class="h2_home h1_align_center"> Private, Internal<br>Knowledge Base</p></div></div></div></div> <i class="dashed-line"></i><p class="h2 h2_aboutDarkBlue">Feature-packed Knowledge Base Software</p><div class="b-content-wrapper__layout b-mainPageSection"><div class="tour-block tour-block_verticalCenter tour-block_40_60 tabber"><div class="tour-left"><ul><li class="tabber-tab selected" onmouseover="showStep(this, '/img/knowledge-base/feature-packed/search.png');" data-srcset="/img/knowledge-base/feature-packed/search.png 1x, /img/knowledge-base/feature-packed/search@2x.png 2x"><div>Intelligent Search</div><p>Find what you need with a simple search that indexes articles in real-time</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/community/customization/spaces.png');" data-srcset="/img/community/customization/spaces.png 1x, /img/community/customization/spaces@2x.png 2x"><div>Add Multiple Products</div><p>Create multiple knowledge base sites to accommodate multiple products, services or departments</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/knowledge-base/feature-packed/categories.png');" data-srcset="/img/knowledge-base/feature-packed/categories.png 1x, /img/knowledge-base/feature-packed/categories@2x.png 2x"><div>Organize Your Articles</div><p>Arrange your categories and articles to appear in desired order</p></li></ul></div><div class="tour-right tour-left_noPadding tour-image tour-image_border"> <img class="tabber-image" alt="Feature-packed Knowledge Base Software" src="/img/knowledge-base/feature-packed/search.png?x65391" srcset="/img/knowledge-base/feature-packed/search.png 1x, /img/knowledge-base/feature-packed/search@2x.png 2x"></div></div></div><i class="dashed-line"></i><p class="h2 h2_aboutDarkBlue">Say Hello to Productive Self-Service</p><div class="b-content-wrapper__layout b-mainPageSection"><div class="tour-block tour-block_verticalCenter tour-block_65_35 tabber wide-image"><div class="tour-right"><ul><li class="tabber-tab" onmouseover="showStep(this, '/img/knowledge-base/productivity/effortless-content.png');" data-srcset="/img/knowledge-base/productivity/effortless-content.png 1x, /img/knowledge-base/productivity/effortless-content@2x.png 2x" data-top="36px" data-left="-20px"><div>Effortless Content Creation</div><p>Showcase graphics, code snippets and videos in your articles</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/knowledge-base/productivity/suggestions.png');" data-srcset="/img/knowledge-base/productivity/suggestions.png 1x, /img/knowledge-base/productivity/suggestions@2x.png 2x" data-top="-10px" data-left="420px"><div>Article Suggestions</div><p>Display similar content in sidebar based on your article</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/knowledge-base/productivity/tags.png');" data-srcset="/img/knowledge-base/productivity/tags.png 1x, /img/knowledge-base/productivity/tags@2x.png 2x" data-top="277px" data-left="-10px"><div>Tag Your Pages</div><p>Control search relevance and organize content with tags</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/knowledge-base/productivity/following.png');" data-srcset="/img/knowledge-base/productivity/following.png 1x, /img/knowledge-base/productivity/following@2x.png 2x" data-top="333px" data-left="328px"><div>Follow Discussions</div><p>Subscribe to article updates that matter to you</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/knowledge-base/productivity/sharing-b.png');" data-srcset="/img/knowledge-base/productivity/sharing-b.png 1x, /img/knowledge-base/productivity/sharing-b@2x.png 2x" data-top="322px" data-left="203px"><div>Share with Others</div><p>Share articles on social media or by email</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/knowledge-base/productivity/usefulness-rating.png');" data-srcset="/img/knowledge-base/productivity/usefulness-rating.png 1x, /img/knowledge-base/productivity/usefulness-rating@2x.png 2x" data-top="400px" data-left="15px"><div>Usefulness Rating</div><p>Allow customers to rate articles as useful or not useful</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/knowledge-base/productivity/comment.png');" data-srcset="/img/knowledge-base/productivity/comment.png 1x, /img/knowledge-base/productivity/comment@2x.png 2x" data-top="490px" data-left="-10px"><div>Comment on Articles</div><p>Talk to prospects, customers and team members</p></li></ul></div><div class="tour-left tabber-image-container"> <img class="tabber-image tabber-image_static tabber-image_static_left" src="/img/knowledge-base/productivity/productivity.png?x65391" srcset="/img/knowledge-base/productivity/productivity.png 1x, /img/knowledge-base/productivity/productivity@2x.png 2x" alt="Say Hello to Productive Self-Service"> <img class="tabber-image tabber-image_fly" src="/img/transparent.png?x65391" alt=""> <img class="tabber-image tabber-image_fly tabber-image_b" src="/img/transparent.png?x65391" alt=""></div></div></div><i class="dashed-line"></i><p class="h2 h2_aboutDarkBlue">Get Fewer Support Emails</p><div class="b-content-wrapper__layout b-mainPageSection b-content-wrapper_wide helpraceSliderWrapper"><p class="h2_home h1_align_center" style="padding-bottom: 10px;"> <span class="helpraceSlider__title">Integrate your contact form with the knowledge base</span></p><p class="h2_home h1_align_center"> <span class="helpraceSlider__title">Show relevant articles and avoid repeat emails</span></p><div class="helpraceSlider helpraceSlider_cssFade"><div class="helpraceSlider__container"><div class="helpraceSlider__item" data-title="Integrate your contact form with the knowledge base"> <img src="/img/help-desk/smart-suggestions-customers.png?x65391" srcset="/img/help-desk/smart-suggestions-customers.png 1x, /img/help-desk/smart-suggestions-customers@2x.png 2x" alt="Get Fewer Support Emails"></div></div></div></div><i class="dashed-line"></i><p class="h2 h2_aboutDarkBlue">Made for Teams and Easy Collaboration</p><div class="b-content-wrapper__layout b-mainPageSection"><div class="tour-block tour-block_verticalCenter tabber tour-block_40_60"><div class="tour-left tour-text"><ul><li class="tabber-tab selected" onmouseover="showStep(this, '/img/knowledge-base/collaboration/agent-collision.png');" data-srcset="/img/knowledge-base/collaboration/agent-collision.png 1x, /img/knowledge-base/collaboration/agent-collision@2x.png 2x"><div>Agent Collision Detection</div><p>Get alerts when a team member is editing an article</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/knowledge-base/collaboration/moderation.png');" data-srcset="/img/knowledge-base/collaboration/moderation.png 1x, /img/knowledge-base/collaboration/moderation@2x.png 2x"><div>Moderation</div><p>Approve comments before they go live or review them afterwards</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/knowledge-base/collaboration/lock-comments.png');" data-srcset="/img/knowledge-base/collaboration/lock-comments.png 1x, /img/knowledge-base/collaboration/lock-comments@2x.png 2x"><div>Lock Comments</div><p>Lock certain articles to comments or disable commenting altogether</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/knowledge-base/collaboration/article-linking.png');" data-srcset="/img/knowledge-base/collaboration/article-linking.png 1x, /img/knowledge-base/collaboration/article-linking@2x.png 2x"><div>Easy Article Linking</div><p>Easily link to content in articles</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/community/customization/languages.png');" data-srcset="/img/community/customization/languages.png 1x, /img/community/customization/languages@2x.png 2x"><div>Multiple Languages</div><p>Build a knowledge base in any language</p></li></ul></div><div class="tour-right tour-image tour-image tour-image_border"> <img class="tabber-image" srcset="/img/knowledge-base/collaboration/agent-collision.png 1x, /img/knowledge-base/collaboration/agent-collision@2x.png 2x" alt="Made for Teams and Easy Collaboration"></div></div></div><i class="dashed-line"></i><p class="h2 h2_aboutDarkBlue">Make Helprace Your Own</p><div class="b-content-wrapper__layout b-mainPageSection"><div class="tour-block tour-block_verticalCenter tabber"><div class="tour-right tour-text"><ul><li class="tabber-tab selected" onmouseover="showStep(this, '/img/community/customization/dont-hold-back.png');" data-srcset="/img/community/customization/dont-hold-back.png 1x, /img/community/customization/dont-hold-back@2x.png 2x"><div>Don't Hold Back</div><p>Share all types of graphics, code snippets and videos in articles</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/community/customization/change-layout.png');" data-srcset="/img/community/customization/change-layout.png 1x, /img/community/customization/change-layout@2x.png 2x"><div>Change the Layout</div><p>Customize the header, footer and CSS of your knowledge base</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/community/customization/private-community.png');" data-srcset="/img/community/customization/private-community.png 1x, /img/community/customization/private-community@2x.png 2x"><div>Private Docs</div><p>Make your entire knowledge base private or restrict access to specific sections</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/knowledge-base/customization/custom-domain.png');" data-srcset="/img/knowledge-base/customization/custom-domain.png 1x, /img/knowledge-base/customization/custom-domain@2x.png 2x"><div>Custom Domain</div><p>Make your brand stand out. Assign a custom domain alias to your knowledge base</p></li></ul></div><div class="tour-left tour-image tour-image tour-image_border"> <img class="tabber-image" src="/img/community/customization/dont-hold-back.png?x65391" srcset="/img/community/customization/dont-hold-back.png 1x, /img/community/customization/dont-hold-back@2x.png 2x" alt="Make Helprace Your Own"></div></div></div> <i class="dashed-line"></i><p class="h2 h2_aboutDarkBlue">Teams, User Groups and Organizations</p><div class="b-content-wrapper__layout b-mainPageSection"><div class="tour-block tour-block_verticalCenter tour-block_60_40 tabber"><div class="tour-right"><ul><li class="tabber-tab" onmouseover="showStep(this, '/img/community/teams/vip-users.png', '/img/community/teams/groups.png');" data-srcset="/img/community/teams/vip-users.png 1x, /img/community/teams/vip-users@2x.png 2x" data-top="-4px" data-left="0px" data-srcset2="/img/community/teams/groups.png 1x, /img/community/teams/groups@2x.png 2x" data-top2="-48px" data-left2="265px"><div>User Groups</div><p>Create a knowledge base or docs website for a specific user base, customer segment or audience</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/community/teams/tier-1-support.png', '/img/community/teams/teams.png');" data-srcset="/img/community/teams/tier-1-support.png 1x, /img/community/teams/tier-1-support@2x.png 2x" data-top="64px" data-left="0px" data-srcset2="/img/community/teams/teams.png 1x, /img/community/teams/teams@2x.png 2x" data-top2="20px" data-left2="265px"><div>Team Access</div><p>Control who can access your documentation. Set access restrictions for all teams and staff groups</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/community/teams/acme-inc.png', '/img/community/teams/organizations.png');" data-srcset="/img/community/teams/acme-inc.png 1x, /img/community/teams/acme-inc@2x.png 2x" data-top="134px" data-left="0px" data-srcset2="/img/community/teams/organizations.png 1x, /img/community/teams/organizations@2x.png 2x" data-top2="90px" data-left2="265px"><div>Organizations</div><p>Restrict knowledge base access to users of a specific organization or affiliation</p></li></ul></div><div class="tour-left tour-left_noPadding tabber-image-container"> <img class="tabber-image tabber-image_static tabber-image_static_left" src="/img/community/teams/space-restrictions.png?x65391" srcset="/img/community/teams/space-restrictions.png 1x, /img/community/teams/space-restrictions@2x.png 2x" alt="Teams, User Groups and Organizations"> <img class="tabber-image tabber-image_fly" src="/img/transparent.png?x65391" alt="Helprace"> <img class="tabber-image tabber-image_fly tabber-image_b" src="/img/transparent.png?x65391" alt=""></div></div></div> <i class="dashed-line"></i><p class="h2 h2_aboutDarkBlue">Works on All Devices</p><div class="b-content-wrapper__layout b-mainPageSection"> <img class="tabber-image" src="/img/knowledge-base/works-on-all-devices.png?x65391" srcset="/img/knowledge-base/works-on-all-devices.png 1x, /img/knowledge-base/works-on-all-devices@2x.png 2x" alt="Works on All Devices"></div><i class="dashed-line"></i><div class="b-content-wrapper__layout b-mainPageSection"><div class="tour-block"><p class="h2 h2_aboutDarkBlue">We're Not Done Yet!</p><h2 class="h2_home h1_align_center">You Might Like These Too</h2><div class="tour-three"><ul class="b-featuresList"><li class="b-featureItem"><div class="b-featureItem__header">Activity Stream</div><p>Keep up to date with every event in your user portal with an activity feed</p></li><li class="b-featureItem"><div class="b-featureItem__header">Mark Best Replies</div><p>Promote the most useful comments to the top of the discussion</p></li><li class="b-featureItem"><div class="b-featureItem__header">Drafts</div><p>Keep working on articles and comments even if you leave without saving your work</p></li><li class="b-featureItem"><div class="b-featureItem__header">Categories</div><p>Organize and divide up your knowledge base for specific subject matter</p></li></ul></div><div class="tour-three"><ul class="b-featuresList"><li class="b-featureItem"><div class="b-featureItem__header">WordPress Integration</div><p>Sign in to Helprace using WordPress or add a feedback widget to your WordPress site</p></li><li class="b-featureItem"><div class="b-featureItem__header">Search Suggestions</div><p>Search hints and suggestions retrieve content from across your Helprace</p></li><li class="b-featureItem"><div class="b-featureItem__header">Feedback Widget</div><p>A tab on your website for customers to search for articles and provide feedback</p></li><li class="b-featureItem"><div class="b-featureItem__header">Save As Unpublished</div><p>Publish articles only when you're ready. Hide articles from view to work on them</p></li></ul></div><div class="tour-three"><ul class="b-featuresList"><li class="b-featureItem"><div class="b-featureItem__header">SSO</div><p>Integrate Helprace with the sign in system of your app or website</p></li><li class="b-featureItem"><div class="b-featureItem__header">Developer API</div><p>Integrate your knowledge base with your website or app using Helprace REST API</p></li><li class="b-featureItem"><div class="b-featureItem__header">Webhooks</div><p>Relay data to your system. Call a script on your server during events in Helprace</p></li><li class="b-featureItem"><div class="b-featureItem__header">Badge Notifications</div><p>Be aware of posts in the moderation queue with a handy notification badge in the menu and browser tab</p></li></ul></div></div><div style="text-align: center; margin-top: -40px;"> <a class="b-button b-button_bordered" href="/features"><span class="b-button__label">+ 100s more features</span></a></div> <i class="dashed-line"></i></div></div></div><div class="b-line b-content-wrapper b-content-wrapper_noclear"><div class="b-clients"><p class="b-clients__header h2">Awesome Customer Service in Every Industry</p><p class="b-clients__text h4">Helprace customers make <a rel="nofollow" target="_blank" href="http://help.kustom.rocks/">mobile apps</a>, manufacture <a rel="nofollow" target="_blank" href="http://rdplastics.helprace.com/">plastic goods</a>, create <a rel="nofollow" target="_blank" href="http://nahimic.helprace.com/">audio solutions</a>, develop <a rel="nofollow" target="_blank" href="https://support.geograt.de/">geographic information systems</a>. They work in <a rel="nofollow" target="_blank" href="http://caswelleurope.helprace.com/">chemical</a>, <a rel="nofollow" target="_blank" href="http://community.tplat.it/">real estate</a>, and <a rel="nofollow" target="_blank" href="https://support.cryptfolio.com/">blockchain</a> industries.</p><div class="b-content-wrapper__layout"><div class="b-clients-images"> <span class="b-clients-images__item"> <span class="sprite sprite-codefactor"></span> </span> <span class="b-clients-images__item"> <span class="sprite sprite-heatmiser"></span> </span> <span class="b-clients-images__item"> <span class="sprite sprite-mystore"></span> </span> <span class="b-clients-images__item"> <span class="sprite sprite-nextour"></span> </span></div><div class="b-clients-images"> <span class="b-clients-images__item"> <span class="sprite sprite-bluepenguin"></span> </span> <span class="b-clients-images__item"> <span class="sprite sprite-lifelaunchr"></span> </span> <span class="b-clients-images__item"> <span class="sprite sprite-nside"></span> </span> <span class="b-clients-images__item"> <span class="sprite sprite-youzign"></span> </span></div></div></div></div> <i class="dashed-line"></i><div class="b-footer-signup"><p class="b-footer-signup__header h2"> Start Your Free 30 Day Trial</p><p class="b-footer-signup__text h4"> Make customers happy with amazing support <br> Be up and running in minutes</p><div class="b-footer-signup__buttonHolder"> <a class="b-button b-button_big" href="/signup"> <span class="b-button__label"> Try Helprace Free </span> </a></div></div><i class="dashed-line"></i><p class="h2 h2_aboutDarkBlue" style="margin-top:80px;">Looking for More?</p><h2 class="h2_home h1_align_center" style="margin-bottom:60px;">Learn more about our other solutions and apps</h2><div class="b-line b-content-wrapper b-content-wrapper_noclear b-content-wrapper_wide"><div class=""><div class="b-content-wrapper__layout b-mainPageSection"><div class="b-products"><div class="b-products__item"> <a class="b-products__itemInner" href="/help-desk"><h2 class="h2_home">Help Desk</h2><p class="h1 h1_home">Reduce Support Costs</p><p class="h4"><strong>Ticketing</strong> and <strong>knowledge base</strong> tightly integrated. 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