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Helprace Tutorial Videos
<!DOCTYPE html> <html> <head> <meta charset="utf-8" /> <title>Helprace Tutorial Videos</title> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <link href="./assets/blue.monday/css/jplayer.blue.monday.css" rel="stylesheet" type="text/css" /> <script type="text/javascript" src="./assets/jquery.min.js"></script> <script type="text/javascript" src="./assets/jquery.jplayer.min.js"></script> <script type="text/javascript" src="./assets/jplayer.playlist.min.js"></script> <script type="text/javascript"> function isInt(value) { if (isNaN(value)) { return false; } var x = parseFloat(value); return (x | 0) === x; } </script> <script type="text/javascript"> //<![CDATA[ $(document).ready(function(){ var helpracePlaylist = new jPlayerPlaylist({ jPlayer: "#jquery_jplayer_1", cssSelectorAncestor: "#jp_container_1" }, [ { title:"1. What can I do with Helprace?", duration: "01:04", webmv: "https://s3.amazonaws.com/helprace/tutorial-videos/onboarding.webm", ogv: "https://s3.amazonaws.com/helprace/tutorial-videos/onboarding.ogv", m4v: "https://s3.amazonaws.com/helprace/tutorial-videos/onboarding.m4v", poster: "https://s3.amazonaws.com/helprace/tutorial-videos/posters/onboarding.png" }, { title:"2. Ticket Conversation Basics", duration: "00:54", webmv: "https://s3.amazonaws.com/helprace/tutorial-videos/ticket-conversation-basics.webm", ogv: "https://s3.amazonaws.com/helprace/tutorial-videos/ticket-conversation-basics.ogv", m4v: "https://s3.amazonaws.com/helprace/tutorial-videos/ticket-conversation-basics.m4v", poster: "https://s3.amazonaws.com/helprace/tutorial-videos/posters/ticket-conversation-basics.png" }, { title:"3. New Ticket Conversations", duration: "00:36", webmv: "https://s3.amazonaws.com/helprace/tutorial-videos/new-ticket-conversations.webm", ogv: "https://s3.amazonaws.com/helprace/tutorial-videos/new-ticket-conversations.ogv", m4v: "https://s3.amazonaws.com/helprace/tutorial-videos/new-ticket-conversations.m4v", poster: "https://s3.amazonaws.com/helprace/tutorial-videos/posters/new-ticket-conversations.png" }, { title:"4. Managing KB and Community", duration: "00:57", webmv: "https://s3.amazonaws.com/helprace/tutorial-videos/managing-kb-community.webm", ogv: "https://s3.amazonaws.com/helprace/tutorial-videos/managing-kb-community.ogv", m4v: "https://s3.amazonaws.com/helprace/tutorial-videos/managing-kb-community.m4v", poster: "https://s3.amazonaws.com/helprace/tutorial-videos/posters/managing-kb-community.png" }, { title:"5. Organizing KB and Community", duration: "00:56", webmv: "https://s3.amazonaws.com/helprace/tutorial-videos/organizing-kb-community.webm", ogv: "https://s3.amazonaws.com/helprace/tutorial-videos/organizing-kb-community.ogv", m4v: "https://s3.amazonaws.com/helprace/tutorial-videos/organizing-kb-community.m4v", poster: "https://s3.amazonaws.com/helprace/tutorial-videos/posters/organizing-kb-community.png" }, { title:"6. Emails", duration: "00:45", webmv: "https://s3.amazonaws.com/helprace/tutorial-videos/emails.webm", ogv: "https://s3.amazonaws.com/helprace/tutorial-videos/emails.ogv", m4v: "https://s3.amazonaws.com/helprace/tutorial-videos/emails.m4v", poster: "https://s3.amazonaws.com/helprace/tutorial-videos/posters/emails.png" }, { title:"7. Users and Roles", duration: "01:07", webmv: "https://s3.amazonaws.com/helprace/tutorial-videos/users-and-roles.webm", ogv: "https://s3.amazonaws.com/helprace/tutorial-videos/users-and-roles.ogv", m4v: "https://s3.amazonaws.com/helprace/tutorial-videos/users-and-roles.m4v", poster: "https://s3.amazonaws.com/helprace/tutorial-videos/posters/users-and-roles.png" }, { title:"8. Branding", duration: "00:53", webmv: "https://s3.amazonaws.com/helprace/tutorial-videos/branding.webm", ogv: "https://s3.amazonaws.com/helprace/tutorial-videos/branding.ogv", m4v: "https://s3.amazonaws.com/helprace/tutorial-videos/branding.m4v", poster: "https://s3.amazonaws.com/helprace/tutorial-videos/posters/branding.png" }, { title:"9. Searching", duration: "00:29", webmv: "https://s3.amazonaws.com/helprace/tutorial-videos/searching.webm", ogv: "https://s3.amazonaws.com/helprace/tutorial-videos/searching.ogv", m4v: "https://s3.amazonaws.com/helprace/tutorial-videos/searching.m4v", poster: "https://s3.amazonaws.com/helprace/tutorial-videos/posters/searching.png" }, { title:"10. Ticket Filters", duration: "00:32", webmv: "https://s3.amazonaws.com/helprace/tutorial-videos/ticket-filters.webm", ogv: "https://s3.amazonaws.com/helprace/tutorial-videos/ticket-filters.ogv", m4v: "https://s3.amazonaws.com/helprace/tutorial-videos/ticket-filters.m4v", poster: "https://s3.amazonaws.com/helprace/tutorial-videos/posters/ticket-filters.png" }, { title:"11. Using Macros", duration: "00:28", webmv: "https://s3.amazonaws.com/helprace/tutorial-videos/using-macros.webm", ogv: "https://s3.amazonaws.com/helprace/tutorial-videos/using-macros.ogv", m4v: "https://s3.amazonaws.com/helprace/tutorial-videos/using-macros.m4v", poster: "https://s3.amazonaws.com/helprace/tutorial-videos/posters/using-macros.png" }, { title:"12. Creating Macros", duration: "00:42", webmv: "https://s3.amazonaws.com/helprace/tutorial-videos/creating-macros.webm", ogv: "https://s3.amazonaws.com/helprace/tutorial-videos/creating-macros.ogv", m4v: "https://s3.amazonaws.com/helprace/tutorial-videos/creating-macros.m4v", poster: "https://s3.amazonaws.com/helprace/tutorial-videos/posters/creating-macros.png" }, { title:"13. Feedback Widget", duration: "00:31", webmv: "https://s3.amazonaws.com/helprace/tutorial-videos/feedback-widget.webm", ogv: "https://s3.amazonaws.com/helprace/tutorial-videos/feedback-widget.ogv", m4v: "https://s3.amazonaws.com/helprace/tutorial-videos/feedback-widget.m4v", poster: "https://s3.amazonaws.com/helprace/tutorial-videos/posters/feedback-widget.png" }, { title:"14. Apps and Channels", duration: "00:38", webmv: "https://s3.amazonaws.com/helprace/tutorial-videos/apps-and-channels.webm", ogv: "https://s3.amazonaws.com/helprace/tutorial-videos/apps-and-channels.ogv", m4v: "https://s3.amazonaws.com/helprace/tutorial-videos/apps-and-channels.m4v", poster: "https://s3.amazonaws.com/helprace/tutorial-videos/posters/apps-and-channels.png" }, { title:"15. Case Rules", duration: "01:27", webmv: "https://s3.amazonaws.com/helprace/tutorial-videos/case-rules.webm", ogv: "https://s3.amazonaws.com/helprace/tutorial-videos/case-rules.ogv", m4v: "https://s3.amazonaws.com/helprace/tutorial-videos/case-rules.m4v", poster: "https://s3.amazonaws.com/helprace/tutorial-videos/posters/case-rules.png" }, { title:"16. Setting up Forwarding", duration: "01:05", webmv: "https://s3.amazonaws.com/helprace/tutorial-videos/setting-up-forwarding.webm", ogv: "https://s3.amazonaws.com/helprace/tutorial-videos/setting-up-forwarding.ogv", m4v: "https://s3.amazonaws.com/helprace/tutorial-videos/setting-up-forwarding.m4v", poster: "https://s3.amazonaws.com/helprace/tutorial-videos/posters/setting-up-forwarding.png" }, { title:"17. Personalized Emails and Custom Templates", duration: "00:53", webmv: "https://s3.amazonaws.com/helprace/tutorial-videos/personalized-emails.webm", ogv: "https://s3.amazonaws.com/helprace/tutorial-videos/personalized-emails.ogv", m4v: "https://s3.amazonaws.com/helprace/tutorial-videos/personalized-emails.m4v", poster: "https://s3.amazonaws.com/helprace/tutorial-videos/posters/personalized-emails.png" }, { title:"18. SLA", duration: "00:39", webmv: "https://s3.amazonaws.com/helprace/tutorial-videos/sla.webm", ogv: "https://s3.amazonaws.com/helprace/tutorial-videos/sla.ogv", m4v: "https://s3.amazonaws.com/helprace/tutorial-videos/sla.m4v", poster: "https://s3.amazonaws.com/helprace/tutorial-videos/posters/sla.png" }, { title:"19. Translation Portal", duration: "01:35", webmv: "https://s3.amazonaws.com/helprace/tutorial-videos/translation-portal.webm", ogv: "https://s3.amazonaws.com/helprace/tutorial-videos/translation-portal.ogv", m4v: "https://s3.amazonaws.com/helprace/tutorial-videos/translation-portal.m4v", poster: "https://s3.amazonaws.com/helprace/tutorial-videos/posters/translation-portal.png" }, { title:"20. Internal Portal", duration: "00:42", webmv: "https://s3.amazonaws.com/helprace/tutorial-videos/internal-portal.webm", ogv: "https://s3.amazonaws.com/helprace/tutorial-videos/internal-portal.ogv", m4v: "https://s3.amazonaws.com/helprace/tutorial-videos/internal-portal.m4v", poster: "https://s3.amazonaws.com/helprace/tutorial-videos/posters/internal-portal.png" } ], { swfPath: "./assets", supplied: "webmv, ogv, m4v", size: { width: "960px", height: "540px", cssClass: "jp-video-540p" }, useStateClassSkin: true, autoBlur: false, smoothPlayBar: true, keyEnabled: true }); if(window.location.hash) { var videoPosition = window.location.hash.substring(1); if (!isNaN(videoPosition)) { var x = parseFloat(videoPosition); if ((x | 0) === x) { helpracePlaylist.select(videoPosition-1); } } } }); //]]> </script> </head> <body> <div id="jp_container_1" class="jp-video jp-video-540p" role="application" aria-label="media player"> <div class="jp-type-playlist"> <div id="jquery_jplayer_1" class="jp-jplayer"></div> <div class="jp-gui"> <div class="jp-video-play"> <button class="jp-video-play-icon" role="button" tabindex="0">play</button> </div> <div class="jp-interface"> <div class="jp-progress"> <div class="jp-seek-bar"> <div class="jp-play-bar"></div> </div> </div> <div class="jp-current-time" role="timer" aria-label="time"> </div> <div class="jp-duration" role="timer" aria-label="duration"> </div> <div class="jp-controls-holder"> <div class="jp-controls"> <button class="jp-previous" role="button" tabindex="0">previous</button> <button class="jp-play" role="button" tabindex="0">play</button> <button class="jp-next" role="button" tabindex="0">next</button> </div> <div class="jp-volume-controls"> <button class="jp-mute" role="button" tabindex="0">mute</button> <button class="jp-volume-max" role="button" tabindex="0">max volume</button> <div class="jp-volume-bar"> <div class="jp-volume-bar-value"></div> </div> </div> <div class="jp-toggles"> <button class="jp-full-screen" role="button" tabindex="0">full screen</button> </div> </div> <div class="jp-details"> <div class="jp-title" aria-label="title"> </div> </div> </div> </div> <div class="jp-playlist"> <ul> <!-- The method Playlist.displayPlaylist() uses this unordered list --> <li> </li> </ul> </div> <div class="jp-no-solution"> <span>Update Required</span> To play the media you will need to either update your browser to a recent version or update your <a href="http://get.adobe.com/flashplayer/" target="_blank">Flash plugin</a>. </div> </div> </div> <script> (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','//www.google-analytics.com/analytics.js','ga'); ga('create', 'UA-43946909-3', 'auto'); ga('send', 'pageview'); </script> </body> </html>