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Knowledge Base Software | Helprace

<!DOCTYPE html><html lang="en"><head><link rel="stylesheet" type="text/css" href="https://helprace.com/wp-content/cache/minify/1/61662.css?x65391" media="all" /><title>Knowledge Base Software | Helprace</title><meta charset="UTF-8" /><meta http-equiv="X-UA-Compatible" content="IE=edge" /><link rel="apple-touch-icon" sizes="180x180" href="/apple-touch-icon.png?x65391&amp;v=zXd9XQ4Enj"><link rel="icon" type="image/png" sizes="32x32" href="/favicon-32x32.png?x65391&amp;v=zXd9XQ4Enj"><link rel="icon" type="image/png" sizes="16x16" href="/favicon-16x16.png?x65391&amp;v=zXd9XQ4Enj"><link rel="manifest" href="/manifest.json?x65391&amp;v=zXd9XQ4Enj"><link rel="mask-icon" href="/safari-pinned-tab.svg?x65391&amp;v=zXd9XQ4Enj" color="#5bbad5"><link rel="shortcut icon" href="/favicon.ico?x65391&amp;v=zXd9XQ4Enj"><meta name="theme-color" content="#1799b1"><meta name="viewport" content="width=device-width, initial-scale=1.0, user-scalable=yes" /><meta property="og:image" content="//helprace.com/img/logo-helprace.png" /> <script async type="text/javascript" src="https://helprace.com/wp-content/cache/minify/1/828a9.js?x65391"></script> <!--[if gte IE 9]><link href="/css/globalIE9.css?x65391" rel="stylesheet" type="text/css"> <![endif]--> <!--[if lt IE 9]><link href="/css/globalIE.css?x65391" rel="stylesheet" type="text/css"> <script src="/js/scriptIE.js?x65391" type="text/javascript"></script> <![endif]--> <!--[if lte IE 7]><link href="/css/globalIE7.css?x65391" rel="stylesheet" type="text/css"> <![endif]--><meta name="description" content="Using an Excel sheet or Google Docs to manage company information? you may not get very far once your company and user base grows. Helprace knowledge base software reduces requests, helps customers solve their own issues, and manage documentation - all in one app." /><link rel="canonical" href="https://helprace.com/knowledge-base-software" /><link rel='dns-prefetch' href='//s.w.org' /><link rel="alternate" type="application/rss+xml" title="Helprace.com | Customer Service Software &raquo; Knowledge Base Software Comments Feed" href="https://helprace.com/knowledge-base-software/feed" /><link rel='https://api.w.org/' href='https://helprace.com/wp-json/' /><link rel="alternate" type="application/json+oembed" href="https://helprace.com/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fhelprace.com%2Fknowledge-base-software" /><link rel="alternate" type="text/xml+oembed" href="https://helprace.com/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fhelprace.com%2Fknowledge-base-software&#038;format=xml" /><link rel="alternate" hreflang="en" href="https://helprace.com/knowledge-base-software" title="us" /><meta name="twitter:widgets:link-color" content="#000000" /><meta name="twitter:widgets:border-color" content="#000000" /><meta name="twitter:partner" content="tfwp" /><meta name="twitter:card" content="summary_large_image" /><meta name="twitter:title" content="Knowledge Base Software" /><meta name="twitter:site" content="@helpracing" /></head><body class="b-body"><div class="b-slider__slides-container" id="move_text" style="display:none;"><div class="b-slider__item b-main-text"><h1>Knowledge Base Software - Helprace</h1><p>We tend to think that investing in knowledge base software is not necessary. After all, if a customer has an issue – he or she will simply contact support.  What else is knowledge base software but a collection of articles, faq categories and updates?</p><hr/><h2>Why deal with knowledge base software anyway?</h2><p>The reality is most customers are inconvenienced by a lack of a communication platform, commonly known as knowledge base software internally. When customers have issues, they are already on your website, ready to contact support. By embracing knowledge base software, issues can be solved immediately even before they escalate to agents in the form of tickets.</p><hr /><h3>Real benefits of knowledge base software</h3><p>We like to think that a document library is important - and that's because as a company owner, you have a bird's eye view of customer, company and team knowledge. One of the most standout features of the Helprace <a href="//helprace.com/self-service-portal">self-service portal</a> is that it allows you to arrange articles in the right order for it to display on your support portal - exactly the way you want it!</p><h3>Multiple knowledge base software options</h3><p>With Helprace, you can offer your customers (as well as staff members) to find answers themselves. When the right information is exactly where it's needed, everyone is able to be more productive - and efficient with their time. You can also build multiple portals, divide your content into categories for easy navigation.</p><h2>Streamlining the knowledge with knowledge base software</h2><p>Once you’re convinced of the benefits of using knowledge base software, you may wish to implement it. You’d think a brand spanking new software will take your content management worries away. The reality is, your users will prefer it, too! Meaning, if your knowledge base software is a messy jumble of clutter, your <a href="//helprace.com/help-desk">help desk</a> may start filling up with tickets from disgruntled customers!</p><p>With Helprace, there is no need to worry about messy, cluttered interfaces. Our multi-channel support system is intuitive to use! But don’t take our word for it. <a href="//helprace.com/signup">Sign up</a> for your free copy of Helprace today!</p> <i class="clear"></i></div><div class="b-slider__item b-main-text"><p class="h1"> Related Searches</p><table><tr><td><p><a href="/knowledge-base">Knowledge Base</a></p></td><td><p></p></td><td><p></p></td></tr></table> <i class="clear"></i></div></div><div class="b-main-content"><div class="b-top-slider-container b-top-slider-container_semiTransparentLogo"><div class="b-top-slider-container__inner"><div class="b-slider" id="top-slider"><div class="b-slider__slides-container"><div class="b-slider__item b-slider-text b-slider-text_simple"><div class="b-slider-text__h-big">All Answers Under One Roof with Docs</div><p class="b-slider-text__p">Offer a convenient self-service experience. Let customers help themselves with ease.<br class="rwd-break"> Knowledge base software that's fully integrated with your help desk</p><div class="b-slider-text__imageBottom"><div class="helpraceSlider"><div class="helpraceSlider__container"> <img class="helpraceSlider__item" alt="Helprace: Knowledge Base Management" src="/img/knowledge-base/header-image-admin.png?x65391" srcset="/img/knowledge-base/header-image-admin.png 1x, /img/knowledge-base/header-image-admin@2x.png 2x"> <img class="helpraceSlider__item" alt="Helprace: Knowledge Base Portal" src="/img/knowledge-base/header-image-portal.png?x65391" srcset="/img/knowledge-base/header-image-portal.png 1x, /img/knowledge-base/header-image-portal@2x.png 2x"> <img class="helpraceSlider__item" alt="Helprace: Customer Article View" src="/img/knowledge-base/header-image-article-page.png?x65391" srcset="/img/knowledge-base/header-image-article-page.png 1x, /img/knowledge-base/header-image-article-page@2x.png 2x"></div></div></div></div><div class="b-slider-pager"></div></div></div></div></div><div class="b-line b-content-wrapper b-content-wrapper_wide b-content-wrapper_noclear"><div class="b-content-wrapper__inner"><div class="b-content-wrapper__layout b-mainPageSection"><div class="b-grid b-grid_verMargin_60 b-grid_itemsHorMargin_10"><div class="b-grid__item"><div class="b-grid__itemInner"><p class="h2 h2_aboutDarkBlue">For Customers</p> <img class="b-image_verMargin_30" alt="Public Docs" src="/img/knowledge-base/public-kb.png?x65391" srcset="/img/knowledge-base/public-kb.png 1x, /img/knowledge-base/public-kb@2x.png 2x"><p class="h2_home h1_align_center"> Public Docs<br>Self-Service Portal</p></div></div><div class="b-grid__item"><div class="b-grid__itemInner"><p class="h2 h2_aboutDarkBlue">For Employees</p> <img class="b-image_verMargin_30" alt="Private, Internal Knowledge Base" src="/img/knowledge-base/internal-kb.png?x65391" srcset="/img/knowledge-base/internal-kb.png 1x, /img/knowledge-base/internal-kb@2x.png 2x"><p class="h2_home h1_align_center"> Private, Internal<br>Knowledge Base</p></div></div></div></div> <i class="dashed-line"></i><p class="h2 h2_aboutDarkBlue">Feature-packed Knowledge Base Software</p><div class="b-content-wrapper__layout b-mainPageSection"><div class="tour-block tour-block_verticalCenter tour-block_40_60 tabber"><div class="tour-left"><ul><li class="tabber-tab selected" onmouseover="showStep(this, '/img/knowledge-base/feature-packed/search.png');" data-srcset="/img/knowledge-base/feature-packed/search.png 1x, /img/knowledge-base/feature-packed/search@2x.png 2x"><div>Intelligent Search</div><p>Find what you need with a simple search that indexes articles in real-time</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/community/customization/spaces.png');" data-srcset="/img/community/customization/spaces.png 1x, /img/community/customization/spaces@2x.png 2x"><div>Add Multiple Products</div><p>Create multiple knowledge base sites to accommodate multiple products, services or departments</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/knowledge-base/feature-packed/categories.png');" data-srcset="/img/knowledge-base/feature-packed/categories.png 1x, /img/knowledge-base/feature-packed/categories@2x.png 2x"><div>Organize Your Articles</div><p>Arrange your categories and articles to appear in desired order</p></li></ul></div><div class="tour-right tour-left_noPadding tour-image tour-image_border"> <img class="tabber-image" alt="Feature-packed Knowledge Base Software" src="/img/knowledge-base/feature-packed/search.png?x65391" srcset="/img/knowledge-base/feature-packed/search.png 1x, /img/knowledge-base/feature-packed/search@2x.png 2x"></div></div></div><i class="dashed-line"></i><p class="h2 h2_aboutDarkBlue">Say Hello to Productive Self-Service</p><div class="b-content-wrapper__layout b-mainPageSection"><div class="tour-block tour-block_verticalCenter tour-block_65_35 tabber wide-image"><div class="tour-right"><ul><li class="tabber-tab" onmouseover="showStep(this, '/img/knowledge-base/productivity/effortless-content.png');" data-srcset="/img/knowledge-base/productivity/effortless-content.png 1x, /img/knowledge-base/productivity/effortless-content@2x.png 2x" data-top="36px" data-left="-20px"><div>Effortless Content Creation</div><p>Showcase graphics, code snippets and videos in your articles</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/knowledge-base/productivity/suggestions.png');" data-srcset="/img/knowledge-base/productivity/suggestions.png 1x, /img/knowledge-base/productivity/suggestions@2x.png 2x" data-top="-10px" data-left="420px"><div>Article Suggestions</div><p>Display similar content in sidebar based on your article</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/knowledge-base/productivity/tags.png');" data-srcset="/img/knowledge-base/productivity/tags.png 1x, /img/knowledge-base/productivity/tags@2x.png 2x" data-top="277px" data-left="-10px"><div>Tag Your Pages</div><p>Control search relevance and organize content with tags</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/knowledge-base/productivity/following.png');" data-srcset="/img/knowledge-base/productivity/following.png 1x, /img/knowledge-base/productivity/following@2x.png 2x" data-top="333px" data-left="328px"><div>Follow Discussions</div><p>Subscribe to article updates that matter to you</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/knowledge-base/productivity/sharing-b.png');" data-srcset="/img/knowledge-base/productivity/sharing-b.png 1x, /img/knowledge-base/productivity/sharing-b@2x.png 2x" data-top="322px" data-left="203px"><div>Share with Others</div><p>Share articles on social media or by email</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/knowledge-base/productivity/usefulness-rating.png');" data-srcset="/img/knowledge-base/productivity/usefulness-rating.png 1x, /img/knowledge-base/productivity/usefulness-rating@2x.png 2x" data-top="400px" data-left="15px"><div>Usefulness Rating</div><p>Allow customers to rate articles as useful or not useful</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/knowledge-base/productivity/comment.png');" data-srcset="/img/knowledge-base/productivity/comment.png 1x, /img/knowledge-base/productivity/comment@2x.png 2x" data-top="490px" data-left="-10px"><div>Comment on Articles</div><p>Talk to prospects, customers and team members</p></li></ul></div><div class="tour-left tabber-image-container"> <img class="tabber-image tabber-image_static tabber-image_static_left" src="/img/knowledge-base/productivity/productivity.png?x65391" srcset="/img/knowledge-base/productivity/productivity.png 1x, /img/knowledge-base/productivity/productivity@2x.png 2x" alt="Say Hello to Productive Self-Service"> <img class="tabber-image tabber-image_fly" src="/img/transparent.png?x65391" alt=""> <img class="tabber-image tabber-image_fly tabber-image_b" src="/img/transparent.png?x65391" alt=""></div></div></div><i class="dashed-line"></i><p class="h2 h2_aboutDarkBlue">Get Fewer Support Emails</p><div class="b-content-wrapper__layout b-mainPageSection b-content-wrapper_wide helpraceSliderWrapper"><p class="h2_home h1_align_center" style="padding-bottom: 10px;"> <span class="helpraceSlider__title">Integrate your contact form with the knowledge base</span></p><p class="h2_home h1_align_center"> <span class="helpraceSlider__title">Show relevant articles and avoid repeat emails</span></p><div class="helpraceSlider helpraceSlider_cssFade"><div class="helpraceSlider__container"><div class="helpraceSlider__item" data-title="Integrate your contact form with the knowledge base"> <img src="/img/help-desk/smart-suggestions-customers.png?x65391" srcset="/img/help-desk/smart-suggestions-customers.png 1x, /img/help-desk/smart-suggestions-customers@2x.png 2x" alt="Get Fewer Support Emails"></div></div></div></div><i class="dashed-line"></i><p class="h2 h2_aboutDarkBlue">Made for Teams and Easy Collaboration</p><div class="b-content-wrapper__layout b-mainPageSection"><div class="tour-block tour-block_verticalCenter tabber tour-block_40_60"><div class="tour-left tour-text"><ul><li class="tabber-tab selected" onmouseover="showStep(this, '/img/knowledge-base/collaboration/agent-collision.png');" data-srcset="/img/knowledge-base/collaboration/agent-collision.png 1x, /img/knowledge-base/collaboration/agent-collision@2x.png 2x"><div>Agent Collision Detection</div><p>Get alerts when a team member is editing an article</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/knowledge-base/collaboration/moderation.png');" data-srcset="/img/knowledge-base/collaboration/moderation.png 1x, /img/knowledge-base/collaboration/moderation@2x.png 2x"><div>Moderation</div><p>Approve comments before they go live or review them afterwards</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/knowledge-base/collaboration/lock-comments.png');" data-srcset="/img/knowledge-base/collaboration/lock-comments.png 1x, /img/knowledge-base/collaboration/lock-comments@2x.png 2x"><div>Lock Comments</div><p>Lock certain articles to comments or disable commenting altogether</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/knowledge-base/collaboration/article-linking.png');" data-srcset="/img/knowledge-base/collaboration/article-linking.png 1x, /img/knowledge-base/collaboration/article-linking@2x.png 2x"><div>Easy Article Linking</div><p>Easily link to content in articles</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/community/customization/languages.png');" data-srcset="/img/community/customization/languages.png 1x, /img/community/customization/languages@2x.png 2x"><div>Multiple Languages</div><p>Build a knowledge base in any language</p></li></ul></div><div class="tour-right tour-image tour-image tour-image_border"> <img class="tabber-image" srcset="/img/knowledge-base/collaboration/agent-collision.png 1x, /img/knowledge-base/collaboration/agent-collision@2x.png 2x" alt="Made for Teams and Easy Collaboration"></div></div></div><i class="dashed-line"></i><p class="h2 h2_aboutDarkBlue">Make Helprace Your Own</p><div class="b-content-wrapper__layout b-mainPageSection"><div class="tour-block tour-block_verticalCenter tabber"><div class="tour-right tour-text"><ul><li class="tabber-tab selected" onmouseover="showStep(this, '/img/community/customization/dont-hold-back.png');" data-srcset="/img/community/customization/dont-hold-back.png 1x, /img/community/customization/dont-hold-back@2x.png 2x"><div>Don't Hold Back</div><p>Share all types of graphics, code snippets and videos in articles</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/community/customization/change-layout.png');" data-srcset="/img/community/customization/change-layout.png 1x, /img/community/customization/change-layout@2x.png 2x"><div>Change the Layout</div><p>Customize the header, footer and CSS of your knowledge base</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/community/customization/private-community.png');" data-srcset="/img/community/customization/private-community.png 1x, /img/community/customization/private-community@2x.png 2x"><div>Private Docs</div><p>Make your entire knowledge base private or restrict access to specific sections</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/knowledge-base/customization/custom-domain.png');" data-srcset="/img/knowledge-base/customization/custom-domain.png 1x, /img/knowledge-base/customization/custom-domain@2x.png 2x"><div>Custom Domain</div><p>Make your brand stand out. Assign a custom domain alias to your knowledge base</p></li></ul></div><div class="tour-left tour-image tour-image tour-image_border"> <img class="tabber-image" src="/img/community/customization/dont-hold-back.png?x65391" srcset="/img/community/customization/dont-hold-back.png 1x, /img/community/customization/dont-hold-back@2x.png 2x" alt="Make Helprace Your Own"></div></div></div> <i class="dashed-line"></i><p class="h2 h2_aboutDarkBlue">Teams, User Groups and Organizations</p><div class="b-content-wrapper__layout b-mainPageSection"><div class="tour-block tour-block_verticalCenter tour-block_60_40 tabber"><div class="tour-right"><ul><li class="tabber-tab" onmouseover="showStep(this, '/img/community/teams/vip-users.png', '/img/community/teams/groups.png');" data-srcset="/img/community/teams/vip-users.png 1x, /img/community/teams/vip-users@2x.png 2x" data-top="-4px" data-left="0px" data-srcset2="/img/community/teams/groups.png 1x, /img/community/teams/groups@2x.png 2x" data-top2="-48px" data-left2="265px"><div>User Groups</div><p>Create a knowledge base or docs website for a specific user base, customer segment or audience</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/community/teams/tier-1-support.png', '/img/community/teams/teams.png');" data-srcset="/img/community/teams/tier-1-support.png 1x, /img/community/teams/tier-1-support@2x.png 2x" data-top="64px" data-left="0px" data-srcset2="/img/community/teams/teams.png 1x, /img/community/teams/teams@2x.png 2x" data-top2="20px" data-left2="265px"><div>Team Access</div><p>Control who can access your documentation. Set access restrictions for all teams and staff groups</p></li><li class="tabber-tab" onmouseover="showStep(this, '/img/community/teams/acme-inc.png', '/img/community/teams/organizations.png');" data-srcset="/img/community/teams/acme-inc.png 1x, /img/community/teams/acme-inc@2x.png 2x" data-top="134px" data-left="0px" data-srcset2="/img/community/teams/organizations.png 1x, /img/community/teams/organizations@2x.png 2x" data-top2="90px" data-left2="265px"><div>Organizations</div><p>Restrict knowledge base access to users of a specific organization or affiliation</p></li></ul></div><div class="tour-left tour-left_noPadding tabber-image-container"> <img class="tabber-image tabber-image_static tabber-image_static_left" src="/img/community/teams/space-restrictions.png?x65391" srcset="/img/community/teams/space-restrictions.png 1x, /img/community/teams/space-restrictions@2x.png 2x" alt="Teams, User Groups and Organizations"> <img class="tabber-image tabber-image_fly" src="/img/transparent.png?x65391" alt="Helprace"> <img class="tabber-image tabber-image_fly tabber-image_b" src="/img/transparent.png?x65391" alt=""></div></div></div> <i class="dashed-line"></i><p class="h2 h2_aboutDarkBlue">Works on All Devices</p><div class="b-content-wrapper__layout b-mainPageSection"> <img class="tabber-image" src="/img/knowledge-base/works-on-all-devices.png?x65391" srcset="/img/knowledge-base/works-on-all-devices.png 1x, /img/knowledge-base/works-on-all-devices@2x.png 2x" alt="Works on All Devices"></div><i class="dashed-line"></i><div class="b-content-wrapper__layout b-mainPageSection"><div class="tour-block"><p class="h2 h2_aboutDarkBlue">We're Not Done Yet!</p><h2 class="h2_home h1_align_center">You Might Like These Too</h2><div class="tour-three"><ul class="b-featuresList"><li class="b-featureItem"><div class="b-featureItem__header">Activity Stream</div><p>Keep up to date with every event in your user portal with an activity feed</p></li><li class="b-featureItem"><div class="b-featureItem__header">Mark Best Replies</div><p>Promote the most useful comments to the top of the discussion</p></li><li class="b-featureItem"><div class="b-featureItem__header">Drafts</div><p>Keep working on articles and comments even if you leave without saving your work</p></li><li class="b-featureItem"><div class="b-featureItem__header">Categories</div><p>Organize and divide up your knowledge base for specific subject matter</p></li></ul></div><div class="tour-three"><ul class="b-featuresList"><li class="b-featureItem"><div class="b-featureItem__header">WordPress Integration</div><p>Sign in to Helprace using WordPress or add a feedback widget to your WordPress site</p></li><li class="b-featureItem"><div class="b-featureItem__header">Search Suggestions</div><p>Search hints and suggestions retrieve content from across your Helprace</p></li><li class="b-featureItem"><div class="b-featureItem__header">Feedback Widget</div><p>A tab on your website for customers to search for articles and provide feedback</p></li><li class="b-featureItem"><div class="b-featureItem__header">Save As Unpublished</div><p>Publish articles only when you're ready. Hide articles from view to work on them</p></li></ul></div><div class="tour-three"><ul class="b-featuresList"><li class="b-featureItem"><div class="b-featureItem__header">SSO</div><p>Integrate Helprace with the sign in system of your app or website</p></li><li class="b-featureItem"><div class="b-featureItem__header">Developer API</div><p>Integrate your knowledge base with your website or app using Helprace REST API</p></li><li class="b-featureItem"><div class="b-featureItem__header">Webhooks</div><p>Relay data to your system. Call a script on your server during events in Helprace</p></li><li class="b-featureItem"><div class="b-featureItem__header">Badge Notifications</div><p>Be aware of posts in the moderation queue with a handy notification badge in the menu and browser tab</p></li></ul></div></div><div style="text-align: center; margin-top: -40px;"> <a class="b-button b-button_bordered" href="/features"><span class="b-button__label">+ 100s more features</span></a></div> <i class="dashed-line"></i></div></div></div><div class="b-line b-content-wrapper b-content-wrapper_noclear"><div class="b-clients"><p class="b-clients__header h2">Awesome Customer Service in Every Industry</p><p class="b-clients__text h4">Helprace customers make <a rel="nofollow" target="_blank" href="http://help.kustom.rocks/">mobile apps</a>, manufacture <a rel="nofollow" target="_blank" href="http://rdplastics.helprace.com/">plastic goods</a>, create <a rel="nofollow" target="_blank" href="http://nahimic.helprace.com/">audio solutions</a>, develop <a rel="nofollow" target="_blank" href="https://support.geograt.de/">geographic information systems</a>. They work in <a rel="nofollow" target="_blank" href="http://caswelleurope.helprace.com/">chemical</a>, <a rel="nofollow" target="_blank" href="http://community.tplat.it/">real estate</a>, and <a rel="nofollow" target="_blank" href="https://support.cryptfolio.com/">blockchain</a> industries.</p><div class="b-content-wrapper__layout"><div class="b-clients-images"> <span class="b-clients-images__item"> <span class="sprite sprite-codefactor"></span> </span> <span class="b-clients-images__item"> <span class="sprite sprite-heatmiser"></span> </span> <span class="b-clients-images__item"> <span class="sprite sprite-mystore"></span> </span> <span class="b-clients-images__item"> <span class="sprite sprite-nextour"></span> </span></div><div class="b-clients-images"> <span class="b-clients-images__item"> <span class="sprite sprite-bluepenguin"></span> </span> <span class="b-clients-images__item"> <span class="sprite sprite-lifelaunchr"></span> </span> <span class="b-clients-images__item"> <span class="sprite sprite-nside"></span> </span> <span class="b-clients-images__item"> <span class="sprite sprite-youzign"></span> </span></div></div></div></div> <i class="dashed-line"></i><div class="b-footer-signup"><p class="b-footer-signup__header h2"> Start Your Free 30 Day Trial</p><p class="b-footer-signup__text h4"> Make customers happy with amazing support <br> Be up and running in minutes</p><div class="b-footer-signup__buttonHolder"> <a class="b-button b-button_big" href="/signup"> <span class="b-button__label"> Try Helprace Free </span> </a></div></div><i class="dashed-line"></i><p class="h2 h2_aboutDarkBlue" style="margin-top:80px;">Looking for More?</p><h2 class="h2_home h1_align_center" style="margin-bottom:60px;">Learn more about our other solutions and apps</h2><div class="b-line b-content-wrapper b-content-wrapper_noclear b-content-wrapper_wide"><div class=""><div class="b-content-wrapper__layout b-mainPageSection"><div class="b-products"><div class="b-products__item"> <a class="b-products__itemInner" href="/help-desk"><h2 class="h2_home">Help Desk</h2><p class="h1 h1_home">Reduce Support Costs</p><p class="h4"><strong>Ticketing</strong> and <strong>knowledge base</strong> tightly integrated. 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