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data-url="/for-health-care-professionals" data-nav-depth="2"> <div class="navigation-item-title"><a href="/for-health-care-professionals"> Professional Education</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/executive-team" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/executive-team">Executive Team</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/research" data-nav-depth="2"> <div class="navigation-item-title"><a href="/research">Research</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/scripps-in-the-community" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/scripps-in-the-community">Scripps in the Community</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title"> Scripps Health Foundation <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/285/navigation_item-4eed6ca7400f2c054213759d3da57074.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>Help us transform patient care, enable key discoveries and perform lifesaving surgeries. <a href="https://giving.scripps.org/" data-document-title="false" draggable="false" target="_blank">Donate today</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/contact-us" data-nav-depth="0"> <div class="navigation-item-title"><a href="/contact-us">Contact</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p><strong>Contact Us</strong></p><p>Call <a href="tel:+18007274777" data-document-title="false" draggable="false">1-800-SCRIPPS</a> Monday - Friday, 7 am - 7 pm, to talk with our referral experts or learn about services and classes.</p><p><a href="/contact-us" data-document-title="false" draggable="false" class="mini-button">Send a message</a></p></div> <li class=" link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/medical-records" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/medical-records">Medical Records</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/billing" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/billing"> Billing Office</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/news-center/for-media" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/news-center/for-media">Media Inquiries</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/contact-us" data-nav-depth="2"> <div class="navigation-item-title"><a href="/contact-us">Law Enforcement</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/contact-us" data-nav-depth="2"> <div class="navigation-item-title"><a href="/contact-us">Full Directory</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/vendor-information" data-nav-depth="2"> <div class="navigation-item-title"><a href="/vendor-information">Vendor Info</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Featured <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/296/navigation_item-de1808653d7b4dc075664f97810ea708.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>Message your doctor, book appointments, pay bills, view test results and request prescription refills. <a href="https://myscripps.org/mychart/" data-document-title="false" draggable="false" target="_blank">Visit now</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class="primary-button navigation-item" data-behaviour="navigation-item" data-url="/make-an-appointment" data-nav-depth="0"> <div class="navigation-item-title"><a href="/make-an-appointment">Make an Appointment</a></div> </li> </ul></nav> <form class="sitewide-search header-search-expandable" id="sitewide_search_1732329700-5691352_1" data-behaviour="header-search" data-header-search-expandable="true" action="/sitewide_searches" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" /><input name="query" id="sitewide_search_1732329700-5691352_1-query" class="search-box" placeholder="Search scripps.org" autocomplete="off" type="text" /><span class="sitewide-search-with-icon"><input type="submit" name="commit" value="Search" class="search-submit" data-disable-with="Search" /></span></form> </div> </div> </div> <div id="mobile-header_1732329700-611017_1" class="mobile-header"><div class="logo"><a class="header-logo" aria-label="Scripps Health" href="https://www.scripps.org/"></a></div><div class="header-button"><a aria-label="MAKE APPOINTMENT" href="/make-an-appointment">MAKE APPOINTMENT</a></div><div class="mobile-sitewide-search"></div><ul class="header-actions"><li class="header-action "><div class="header-action__trigger" tabindex="0" id="header-action_1732329700-6112554_1_trigger"><span class="icon icon-hamburger"></span><span class="text"></span></div><div id="header-action_1732329700-6112554_1_content" class="header-action__content"> <form class="sitewide-search header-search-box" id="sitewide_search_1732329700-6113772_2" action="/sitewide_searches" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" /><input name="query" id="sitewide_search_1732329700-6113772_2-query" class="search-box" placeholder="Search scripps.org" autocomplete="off" type="text" /><span class="sitewide-search-with-icon"><input type="submit" name="commit" value="Search" class="search-submit" data-disable-with="Search" /></span></form> <nav id="main_mobile" aria-label="Main Mobile Navigation" class="main-navigation navigation-group"><ul class="navigation-group-list"> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/physicians/find" data-nav-depth="0"> <div class="navigation-item-title"><a href="/physicians/find">Doctors & Services</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p>Search over 2,500 Scripps physicians across dozens of specialties. See doctors' availability and book appointments online. </p><p><a href="/physicians/find" data-document-title="false" draggable="false" class="mini-button">Find a doctor</a></p></div> <li class=" link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class="link navigation-item" data-behaviour="navigation-item" data-url="/physicians?availability=true&new_patient=true&page=1&sort=best_match" data-nav-depth="2"> <div class="navigation-item-title"><a href="/physicians?availability=true&new_patient=true&page=1&sort=best_match">Doctors with Online Scheduling</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/physicians/how-to-choose-a-doctor" data-nav-depth="2"> <div class="navigation-item-title"><a href="/physicians/how-to-choose-a-doctor">How to Choose a Doctor</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/medical-groups" data-nav-depth="2"> <div class="navigation-item-title"><a href="/medical-groups">Medical Groups</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/virtual-care" data-nav-depth="2"> <div class="navigation-item-title"><a href="/virtual-care">Virtual Care</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/who-we-are/quality" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/who-we-are/quality">Scripps Quality</a></div> </li></ul></div> </li><li class=" link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Featured Services<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class=" navigation-item" data-behaviour="navigation-item" data-url="/services/primary-care" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services/primary-care">Primary Care</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/services/cancer-care" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services/cancer-care">Cancer Care</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/services/heart-care" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services/heart-care">Heart Care</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/services/orthopedics" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services/orthopedics">Orthopedics</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/services/scripps-healthexpress-walk-in-clinic" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services/scripps-healthexpress-walk-in-clinic">HealthExpress Walk-In Care</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/services" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services">All Medical Services</a></div> </li></ul></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/locations/find" data-nav-depth="0"> <div class="navigation-item-title"><a href="/locations/find">Locations</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p>Browse more than 70 Scripps Health locations, including hospitals, doctors’ offices, walk-in clinics and specialty centers. </p><p><a href="/locations/find" data-document-title="false" draggable="false" class="mini-button">Find a location</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class=" navigation-item" data-behaviour="navigation-item" data-url="/locations/hospitals" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/hospitals">Hospitals</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/medical-groups/scripps-clinic" data-nav-depth="2"> <div class="navigation-item-title"><a href="/medical-groups/scripps-clinic">Scripps Clinic</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/medical-groups/scripps-coastal-medical-center" data-nav-depth="2"> <div class="navigation-item-title"><a href="/medical-groups/scripps-coastal-medical-center">Scripps Coastal Medical Center</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/locations/er" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/er">Emergency Rooms</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/locations/specialty-centers" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/specialty-centers">Specialty Centers</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/locations/urgent-care" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/urgent-care">Urgent Care</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/locations/scripps-healthexpress" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/scripps-healthexpress">Walk-In Clinics</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Featured Location <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/271/navigation_item-8bf20c8405cc324979bc9367ca7b7462.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>Scripps Coastal Medical Center San Marcos offers primary care for the entire family, plus radiology and lab services. <a href="/locations/scripps-coastal-medical-center/scripps-coastal-medical-center-san-marcos" data-document-title="false" draggable="false">Get directions</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors" data-nav-depth="0"> <div class="navigation-item-title"><a href="/patients-and-visitors">Patients & Visitors</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p>Whether you’re visiting a loved one in the hospital or getting medical care yourself, we’re here to help with parking, visiting hours, services for special needs, hotel discounts and more. </p><p><a href="/patients-and-visitors" data-document-title="false" draggable="false" class="mini-button">View resources</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/medical-records" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/medical-records">Medical Records</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/billing" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/billing">Billing Office</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/help-paying-your-bill" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/help-paying-your-bill">Help Paying Your Bill</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="https://myscripps.org/mychart/" data-nav-depth="2"> <div class="navigation-item-title"><a href="https://myscripps.org/mychart/">MyScripps Patient Portal</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/health-insurance-options" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/health-insurance-options">Health Insurance and Medicare</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/visiting-hours-and-guidelines" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/visiting-hours-and-guidelines">Visiting Hours</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/medical-interpreters" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/medical-interpreters">Language Services</a></div> </li></ul></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/health-and-wellness" data-nav-depth="0"> <div class="navigation-item-title"><a href="/health-and-wellness">Wellness</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p>Stop by San Diego Health for tips and news from Scripps experts. Watch a video, listen to a podcast or read an article designed to help you improve your life. </p><p><a href="/health-and-wellness" data-document-title="false" draggable="false" class="mini-button">Browse content</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class=" navigation-item" data-behaviour="navigation-item" data-url="/events" data-nav-depth="2"> <div class="navigation-item-title"><a href="/events">Classes & Events</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/news_items" data-nav-depth="2"> <div class="navigation-item-title"><a href="/news_items">Articles</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/health-and-wellness/videos" data-nav-depth="2"> <div class="navigation-item-title"><a href="/health-and-wellness/videos">Videos & Podcasts</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/health-and-wellness/healthy-recipes" data-nav-depth="2"> <div class="navigation-item-title"><a href="/health-and-wellness/healthy-recipes">Healthy Recipes</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/health-and-wellness/email-sign-up" data-nav-depth="2"> <div class="navigation-item-title"><a href="/health-and-wellness/email-sign-up">Email Newsletter</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Featured Content <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/275/navigation_item-49ea8a49cd2950ed7a0c3019f759599a.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>San Diego Health Magazine features health tips, stories about innovative care and celebrates the healthy spirit of San Diego. <a href="/san-diego-health-magazine" data-document-title="false" draggable="false">Read this issue</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/about-us" data-nav-depth="0"> <div class="navigation-item-title"><a href="/about-us">About</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p>Scripps Health is a not-for-profit, integrated health system in San Diego, California. We’re here for you. We’re here for good.</p><p><a href="/about-us/who-we-are/mission-values" data-document-title="false" draggable="false" class="mini-button">Read our mission</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class="link navigation-item" data-behaviour="navigation-item" data-url="https://careers.scripps.org/" data-nav-depth="2"> <div class="navigation-item-title"><a href="https://careers.scripps.org/">Careers at Scripps</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/volunteer" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/volunteer">Volunteer Opportunities</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/for-health-care-professionals" data-nav-depth="2"> <div class="navigation-item-title"><a href="/for-health-care-professionals">Professional Education</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/executive-team" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/executive-team">Executive Team</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/research" data-nav-depth="2"> <div class="navigation-item-title"><a href="/research">Research</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/scripps-in-the-community" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/scripps-in-the-community">Scripps in the Community</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Scripps Health Foundation <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/279/navigation_item-4eed6ca7400f2c054213759d3da57074.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>Help us transform patient care, enable key discoveries and perform lifesaving surgeries. <a href="https://giving.scripps.org/" data-document-title="false" draggable="false" target="_blank">Donate today</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/contact-us" data-nav-depth="0"> <div class="navigation-item-title"><a href="/contact-us">Contact</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p>Call <a href="tel:+18007274777" data-document-title="false" draggable="false">1-800-SCRIPPS</a> Monday - Friday, 7 am - 7 pm, to talk with our referral experts or learn about services and classes.</p><p><a href="/contact-us" data-document-title="false" draggable="false" class="mini-button">Send a message</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/medical-records" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/medical-records">Medical Records</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/billing" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/billing"> Billing Office</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" 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</div></li></ul></div> </div> </header> </div> <article class="leaf" id="news_items_show" role="main"> <header class="content-header"> <nav class="breadcrumbs" aria-label="Breadcrumbs"> <ul> <li><a data-behaviour="breadcrumb" href="/">Home</a></li> <li><a data-behaviour="breadcrumb" href="/news_items">News Items</a></li> <li>Scripps Launches New Interactive Text Messaging</li> </ul> </nav> <div class="content-title content-title--default"><h1>Scripps Launches New Interactive Text Messaging</h1></div> </header> <div class="container"> <div class="content"> <div class="broadcast-in-page-messages"> </div> <section class="byline"> <span class="byline__release-date"><time datetime="2024-06-18T00:00:00-07:00">June 18, 2024</time></span> <span class="byline__separator"> | </span> <span class="byline__category"><a href="/health-and-wellness/family-medicine-articles-and-videos">Family Medicine</a></span> </section> <div class="" data-component-section="main" data-component-section-title="Main"><section class="component component--section-with-image pull-left alpha omega" id="component_23e49a58b3" data-columns="12" data-component-behavior-id="988c0406970335d60b2b" data-uuid="NewsItem-7769-23e49a58b3"> <div class="component-wrapper--classic"> <div class="component-content"> <header class="title-image" data-context-name="title"> <h2 class="linked-title--section ">Appointment reminders, prescription refills and more</h2> </header> <figure data-context-name="image"> <picture data-lazy="true" class="figure-image-element "><source srcset="//www.scripps.org/sparkle-assets/variants/hi_res_patient_texting_-9252cc3a5eca28a12de20d7e03d80884_desktop_x++-1200x1200.jpg" media="(min-width: 1024px)"><source srcset="//www.scripps.org/sparkle-assets/variants/hi_res_patient_texting_-9252cc3a5eca28a12de20d7e03d80884_tablet_x++-1200x1200.jpg" media="(min-width: 480px)"><source srcset="//www.scripps.org/sparkle-assets/variants/hi_res_patient_texting_-9252cc3a5eca28a12de20d7e03d80884_phone_x++-600x600.jpg" media="(max-width: 479px)"><img style="max-width: 100%;" alt="A patient texts her doctor's office using Scripps new two-way texting service." src="//www.scripps.org/sparkle-assets/images/patient_texting_-9252cc3a5eca28a12de20d7e03d80884.jpg" /></picture> </figure> <header class="title-text" data-context-name="title"> <h2 class="linked-title--section ">Appointment reminders, prescription refills and more</h2> </header> <div class="wysiwyg-content" data-context-name="text"><p>Get ready for an easier, faster and more convenient way to manage your medical appointments, receive important updates related to your health care, pay your medical bills and more. Scripps Health now offers patients a new two-way text messaging option that places the ability to do all of this on your mobile phone.</p><p><br></p><p>Patients not only receive text messages but also can respond with simple answers such as “Y” for yes, “N” for no and other options depending on the message content. </p><p><br></p><p>As a Scripps patient, you may opt in to receive and respond to text notifications. Administrative texts include updates about your medical appointments, visit summaries, prescription refills and bills. Health updates include reminders about annual exams, vaccines, screenings and other preventive care. Text notifications give you more control over your health care. If you wish to opt out of text messages, it’s easy to do so at any time.</p></div> </div> </div> </section><section class="component component--paragraph alpha omega" id="component_9438aef724" data-columns="12" data-component-behavior-id="2e21ba743d4d9f5b2080" data-uuid="NewsItem-7769-9438aef724"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-title"><header data-context-name="title"> <h2 class="linked-title--subsection ">What to expect from text messaging</h2> </header></div> <div class="component-text wysiwyg-content " data-context-name="text"><p>Once you opt in to messaging, you’ll receive text notifications regarding various aspects of your medical care, such as reminders about upcoming medical appointments. You will have the option to instantly confirm or cancel the appointment via text.</p><p><br></p><p>“We know our patients have a lot going on and we want to make their care as convenient as possible,” says <a href="/physicians/5626-david-wetherhold" data-document-title="false" draggable="false">David Wetherhold, MD</a>, chief medical information officer for ambulatory systems at Scripps and internal medicine consultant at Scripps Clinic.</p><p><br></p><p>“Connecting with patients via text messaging makes it easy for them to remember their upcoming appointments and saves them time that might otherwise be spent on the phone handling appointment confirmations and cancellations. This also gives our office staff more time to help patients with other matters,” Dr. Wetherhold says.</p></div> </div> </div></section><section class="component component--paragraph alpha omega" id="component_411754462b" data-columns="12" data-component-behavior-id="68ab2ee4a1ea8b58fc0b" data-uuid="NewsItem-7769-411754462b"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-title"><header data-context-name="title"> <h2 class="linked-title--subsection ">How to get started</h2> </header></div> <div class="component-text wysiwyg-content " data-context-name="text"><p>Enroll in the new text messaging platform to activate the capabilities. There are several ways to opt in:</p><p><br></p><ul><li>During your next visit to a Scripps office, speak with a team member who can assist you. </li></ul><p><br></p><ul><li>Log in to your <a href="/news_items/6878-connect-with-your-health-care-enroll-in-myscripps-patient-portal" data-document-title="false" draggable="false">MyScripps patient portal</a> and opt in for text notifications under Communication Preferences under Account Settings. You can select the specific types of notifications you would like to receive in Manage Subscriptions.</li></ul><p><br></p><ul><li>Opt in via your mobile phone.</li></ul></div> </div> </div></section><section class="component component--paragraph alpha omega" id="component_68fe80b4c9" data-columns="12" data-component-behavior-id="ea60c9ec65571c9a93e7" data-uuid="NewsItem-7769-68fe80b4c9"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-title"><header data-context-name="title"> <h2 class="linked-title--subsection ">Get notifications</h2> </header></div> <div class="component-text wysiwyg-content " data-context-name="text"><p>Text <strong>START</strong> to <strong>43583</strong> to receive notifications about:</p><p><br></p><ul> <li>Appointment reminders</li> <li>Prescription reminders</li> <li>Billing</li> <li>After-visit summaries</li> <li>Preventive care to keep you well</li> <li>Vaccines</li> <li><a href="/news_items/7479-how-important-is-an-annual-physical-exam" data-document-title="false" draggable="false">Annual physical exams</a></li> <li>Reminders about various screenings related to your health</li> </ul><p><br></p><p>You can easily update your preferences, or discontinue notifications, whenever you’d like.</p><p><br></p><p>Remember, you don’t need to be connected to the internet to use the Scripps text messaging program. However, depending on your wireless plan, message and data rates may apply. You can opt out of text messages through your mobile phone or through MyScripps, under Communication Preferences.</p></div> </div> </div></section></div> <header class="related_tags"><h3>Related tags:</h3></header> <ul class="news-categories"> <li><a href="/health-and-wellness">Health and Wellness</a></li> <li><a href="/health-and-wellness/family-medicine-articles-and-videos">Family Medicine</a></li> </ul> <div data-behaviour="ajax-content" data-ajax-content-url="https://www.scripps.org/related_content/NewsItem/7769/affiliated"></div> </div> <aside id="sidebar" class="content-sidebar"> <div class="" data-component-section="sidebar" data-component-section-title="Sidebar"><section class="component component--section-with-image pull-left alpha omega" id="component_751805751b" data-columns="12" data-component-behavior-id="b6d725cadf9766e14f94" data-uuid="NewsItem-7769-751805751b" data-cta="primary"> <div class="component-wrapper--classic"> <div class="component-content"> <header class="title-image" data-context-name="title"> <h2 class="linked-title--section ">Make an appointment</h2> </header> <header class="title-text" data-context-name="title"> <h2 class="linked-title--section ">Make an appointment</h2> </header> <div class="wysiwyg-content" data-context-name="text"><p>Your next doctor’s appointment may be just a click away. Many Scripps providers now offer online appointments through our Doctor Finder, or you can call <span class="phone-number" title="858-434-8367"><a class="telephone-link" href="tel:+18584348367">858-434-8367</a></span>.</p></div> <footer data-context-name="link"> <a href="/physicians/find" class="read-more-link mini-button" > Book now </a> </footer> </div> </div> </section><section class="component component--section-with-image pull-left alpha omega" id="component_9d0e1d3dac" data-columns="12" data-component-behavior-id="86b6ec8e1e7f1a20c241" data-uuid="NewsItem-7769-9d0e1d3dac" data-cta="primary"> <div class="component-wrapper--classic"> <div class="component-content"> <header class="title-image" data-context-name="title"> <h2 class="linked-title--section ">Get the MyScripps app today!</h2> </header> <header class="title-text" data-context-name="title"> <h2 class="linked-title--section ">Get the MyScripps app today!</h2> </header> <div class="wysiwyg-content" data-context-name="text"><p>Available for <a href="https://apps.apple.com/us/app/myscripps/id1482968025" data-document-title="false" draggable="false" target="_blank">Apple</a> and <a href="https://play.google.com/store/apps/details?id=org.scripps.MyScripps&hl=en_US" data-document-title="false" draggable="false" target="_blank">Android</a> devices. 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