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Get answers through virtual care (telemedicine)." /> <meta property="og:locale" content="en_US" /> <meta property="og:site_name" content="Scripps Health" /> <meta property="og:image" content="https://www.scripps.org/sparkle-assets/seo_thumbnails/pages/10710/facebook-043045b2bb608d5e7a005ba3e2ceae6c.jpg" /> <meta property="og:image:width" content="1200" /> <meta property="og:image:height" content="628" /> <meta property="og:image:type" content="image/jpeg" /> <meta property="og:type" content="article" /> <meta property="article:published_time" content="2019-12-04T09:17:59-08:00" /> <meta property="article:modified_time" content="2024-06-18T10:59:22-07:00" /> <meta property="article:section" content="Health Care" /> <meta property="article:tag" content="virtual care" /> <meta property="article:tag" content="telehealth" /> <meta property="article:tag" content="telemedicine" /> <meta property="article:tag" content="virtual" /> <meta name="description" content="Connect online with a Scripps provider. 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Video Visit lets you talk with a provider in real time, face-to-face from the comfort of your own home using any device that connects to the internet. Video Visits are available for all ages and for a wide variety of visit types. Follow-up visits with your doctor, new medical issues, new prescriptions, chronic disease management, minor conditions and more can be managed via video. On-Demand Video Visits can be used for a wide variety of primary care issues with a physician, nurse practitioner or physician assistant. On-Demand Video Visits for minor illnesses and injuries are also available with HealthExpress physician assistants or nurse practitioners seven days a week. No appointment is needed for either of these visits. If you would like to schedule an appointment, you can request a Video Visit with your primary care doctor or specialist or with a HealthExpress provider for minor illnesses or injuries. You can schedule a Video Visit with HealthExpress or your doctor the same way you would schedule an in-person visit, either online or by calling the office.\u003c/li\u003e\n\u003cli\u003e\n\u003ca href=\"/virtual-care/evisits\"\u003eScripps E-Visit\u003c/a\u003e is an online health questionnaire available for certain minor conditions. You answer some questions about your symptoms and how you’re feeling to determine if an E-Visit is right for your situation. You can also attach photos to show things like eye redness or other problems. If an E-Visit can handle your medical issue, a Scripps nurse practitioner or physician assistant sends back a diagnosis and care plan. If needed, a prescription will be sent to your pharmacy.\u003c/li\u003e\n\u003cli\u003e\n\u003ca href=\"/virtual-care/symptom-checker\"\u003eScripps Symptom Checker\u003c/a\u003e is a free service available 24/7 to help you assess your symptoms. Based on the symptoms you report, it may suggest self-care, an E-Visit, a Video Visit, an in-person visit at a Scripps HealthExpress walk-in clinic, an in-person visit with your physician, a trip to urgent care, a trip to your nearest emergency room or 9-1-1. Always call 9-1-1 for life-threatening concerns.\u003c/li\u003e\n\u003c/ol\u003e"}},{"@type":"Question","name":"Can anyone use virtual care with Scripps providers?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eTo use Scripps virtual care services, you must be:\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli\u003eEnrolled in the MyScripps patient portal (\u003ca href=\"https://myscripps.org/MyChart/signup\"\u003esign up now\u003c/a\u003e).\u003c/li\u003e\n\u003cli\u003eLocated in California at the time of your Video Visit or E-Visit (due to legal requirements).\u003c/li\u003e\n\u003cli\u003eAn established patient to use E-Visit (Established patients are those seen at Scripps Clinic or Scripps Coastal in the past three years. This does not include urgent care visits.).\u003c/li\u003e\n\u003c/ul\u003e"}},{"@type":"Question","name":"Can I use virtual care for my child?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eYes, parents and guardians who want to use virtual care for a child younger than age 12 first need access to their child’s MyScripps account. This is called full proxy access. For children 0-11, parents with proxy access may complete a virtual care visit using their own (parent) MyScripps account. Simply log in to MyScripps as yourself (parent) and click over to view the child’s account and start their virtual visit.\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eIf you don’t have proxy access, you can submit an \u003ca href=\"https://myscripps.org/MyChart/publicforms.asp?mode=showForm\u0026amp;formname=OnlineProxyRequestNoLogin\"\u003eonline request for proxy access\u003c/a\u003e.\u003c/p\u003e"}},{"@type":"Question","name":"Can I use virtual care for my teenager?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eYes, virtual care for teens 12 to 17 is covered by California law. The law gives parents and guardians limited access to their teen's electronic medical record.\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eParents and guardians with proxy access to their teen’s (12 to 17) MyScripps account may schedule a visit for their child, but must complete the visit using the teen’s MyScripps account. Teens may also schedule their own visit. \u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eIf you don’t have proxy access, you can submit an \u003ca href=\"https://myscripps.org/MyChart/publicforms.asp?mode=showForm\u0026amp;formname=OnlineProxyRequestNoLogin\"\u003eonline request for proxy access\u003c/a\u003e.\u003c/p\u003e"}},{"@type":"Question","name":"Can I use a video visit to see a new primary care doctor or specialist?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eYes, California law allows doctors to see a new patient over video. The doctor’s office will decide whether it’s best for you to come in for your first office visit or if your care can be delivered by a Video Visit. Call the doctor’s office to ask about a new patient Video Visit.\u003c/p\u003e"}},{"@type":"Question","name":"How much do virtual visits cost?","acceptedAnswer":{"@type":"Answer","text":"\u003cul\u003e\n\u003cli\u003eE-Visits cost up to $30, depending on your insurance and what your plan covers.\u003c/li\u003e\n\u003cli\u003eVideo Visits for HealthExpress cost varies, depending on your insurance and what your plan covers.\u003c/li\u003e\n\u003cli\u003eSymptom Checker is free.\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eYou can pay with a credit or debit card. As you initiate your visit, your card will be authorized. Your payment is not processed until your visit is complete.\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eIf your E-Visit cannot be completed for any reason, you will not be charged.\u003c/p\u003e"}},{"@type":"Question","name":"What happens if my doctor decides I need to be seen in person?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eSometimes, your doctor or provider may decide that your health problem needs to be seen in person for a thorough examination and treatment. If that happens, your doctor will give you clear instructions on when to come into the office, or where else to go to be seen in person.\u003c/p\u003e"}},{"@type":"Question","name":"Can I use virtual care while I’m traveling?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eYou can use Symptom Checker anytime, anywhere.\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eDue to legal requirements, Video Visit and E-Visit with a Scripps provider are available only while you’re physically located in California.\u003c/p\u003e"}},{"@type":"Question","name":"When are online visits available?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eSymptom Checker is available online 24/7. \u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eFor E-Visits, Scripps providers participate seven days a week.\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli\u003eMon - Fri, 7 am - 7:30 pm\u003c/li\u003e\n\u003cli\u003eSat - Sun, 8 am - 4:30 pm\u003c/li\u003e\n\u003cli\u003eHolidays, 8 am - 4:30 pm\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eFor Video Visits, you have various options.\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli\u003eYou can request a Video Visit with a primary care physician, nurse practitioner or physician assistant for a wide variety of primary care issues.\u003c/li\u003e\n\u003cli\u003eScripps HealthExpress providers are available seven days a week for minor conditions and injuries. You can initiate an “On-Demand” Video Visit with a HealthExpress provider, or you can schedule a Video Visit for a time that is convenient for you today or tomorrow. \u003c/li\u003e\n\u003cli\u003eYou can also schedule a Video Visit appointment with your primary care provider or specialist. You can request a Video Visit with most primary care physicians online, or you can call their office directly. To schedule a Video Visit with a specialist, please call their office directly and discuss this option.\u003c/li\u003e\n\u003c/ul\u003e"}},{"@type":"Question","name":"How long are virtual visits?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eDepending on your symptoms and the type of visit you request, you can expect the following time commitments:\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli\u003eDuring an E-Visit, it may take you 5-15 minutes to answer the required questions. A Scripps physician or provider will review your information and respond with your personalized care plan.\u003c/li\u003e\n\u003cli\u003eVideo Visits take about 5 minutes to set up. If you schedule your visit for a specific time, it will begin promptly at that time. If you choose to join the “On-Demand” queue for a primary care or HealthExpress visit, your wait time will depend on the number of patients ahead of you. HealthExpress Video Visits last approximately 10-15 minutes, while Video Visits with your primary care doctor or specialist may last up to 30 minutes, depending on the type of visit scheduled.\u003c/li\u003e\n\u003c/ul\u003e"}},{"@type":"Question","name":"Do I need to schedule virtual care ahead of time?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eMost virtual visits are designed to fit your schedule, no appointment needed.\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eYou can:\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli\u003eStart an E-Visit anytime during our business hours.\u003c/li\u003e\n\u003cli\u003eSelect On-Demand Video Visit to see the next available primary care provider by video.\u003c/li\u003e\n\u003cli\u003eSelect On-Demand Video Visit to see the next available HealthExpress provider by video.\u003c/li\u003e\n\u003cli\u003eUse Symptom Checker anytime, day or night, because it does not require a response from our medical providers. \u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eOr, if you would prefer having a specific appointment time, you can:\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli\u003eSchedule an appointment online for HealthExpress by selecting “Video” and choosing a date and time that work for you.\u003c/li\u003e\n\u003cli\u003eSchedule a Video Visit with your primary care provider or specialist doctor. Call your doctor’s office directly to request a Video Visit appointment. You can also \u003ca href=\"/physicians/find\"\u003eschedule a Video Visit online\u003c/a\u003e for many physicians.\u003c/li\u003e\n\u003c/ul\u003e"}},{"@type":"Question","name":"How do I schedule a video with a primary care doctor or specialist?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eVideo Visits with your primary care physician or any specialist may be scheduled through your doctor’s office at Scripps Clinic or Scripps Coastal Medical Center. You may also \u003ca href=\"/physicians/find\"\u003eschedule a Video Visit online\u003c/a\u003e with many primary care physicians.\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eIf you have a minor health issue that you would like checked by a HealthExpress provider, you can \u003ca href=\"/virtual-care/video-visits#component_6344413007\"\u003eschedule a Video Visit online for HealthExpress\u003c/a\u003e.\u003c/p\u003e"}},{"@type":"Question","name":"Do I need special equipment to use virtual care?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eYou can access Scripps Get Care Now virtual options from any web-enabled device, including desktop computers, laptops, tablets and smartphones. \u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eYou must have a MyScripps account to use any of our virtual care options. If you’re not enrolled, \u003ca href=\"https://myscripps.org/MyChart/signup\"\u003esign up for MyScripps now\u003c/a\u003e.\u003c/p\u003e"}},{"@type":"Question","name":"How do I use virtual care for my child?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eParents and guardians who want to use virtual care for a child under the age of 18 first need access to their child’s MyScripps account. This is called proxy access.\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eIf you have proxy access, log in to MyScripps as yourself (parent) and click over to view the child’s account. \u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli\u003eFor children 0-11, parents with proxy access may complete a virtual care visit using their own MyScripps account.\u003c/li\u003e\n\u003cli\u003eFor children 12-17, virtual care visits must be completed using the teen’s MyScripps account (teens may also schedule their own visit).\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eIf you don’t have proxy access, you can submit an \u003ca href=\"https://myscripps.org/MyChart/publicforms.asp?mode=showForm\u0026amp;formname=OnlineProxyRequestNoLogin\"\u003eonline request for proxy access\u003c/a\u003e.\u003c/p\u003e"}},{"@type":"Question","name":"What type of health care providers offer virtual care at Scripps?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eOur virtual medical team includes doctors (MDs), nurse practitioners (NPs) and physician assistants (PAs).\u003c/p\u003e"}},{"@type":"Question","name":"Can Medicare Wellness exams be done by video?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eYes, Medicare Wellness Visits (Initial and Subsequent) can be completed via a Video Visit Appointment, scheduled through your doctor’s office.\u003c/p\u003e"}},{"@type":"Question","name":"Can I get a new prescription online or renew an existing one?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eYes. Scripps virtual care providers can prescribe medications as part of your treatment plan. We’ll electronically send your prescription to the pharmacy of your choice. \u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003ePlease note that most of our virtual care providers cannot prescribe pain medications or controlled substances.\u003c/p\u003e"}},{"@type":"Question","name":"Is my health information kept private?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eYes. Scripps makes every effort to keep your medical information safe and secure. You can feel confident knowing:\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli\u003eVirtual visits take place through the MyScripps health portal, which complies with federal privacy laws and uses the latest encryption technology. \u003c/li\u003e\n\u003cli\u003eYour Video Visit is not recorded.\u003c/li\u003e\n\u003cli\u003eIf you choose to attach photos for your E-Visit, or if a photo is taken during your Video Visit, the photos will be added to your electronic health record and are accessible only by you and the providers who treat you.\u003c/li\u003e\n\u003c/ul\u003e"}}]}]}</script> <link rel="shortcut icon" href="/assets/favicons/favicon-5236554835dd35588e5cb22f931b5b28f1f79d5982a6076dff1da33f2da5da75.ico" /> <link rel="stylesheet" media="print" href="/assets/print-3cb5a9018fd01cb6c1d99d804e78c44581997f8a7c878d4ee54e2cef0c1ac3fe.css" /> <script> //<![CDATA[ window.RESOURCE = {"type":"Page","baseType":"Page","id":10710,"analyticsType":"Page","analyticsId":10710,"publicUrl":"https://www.scripps.org/virtual-care","publicPath":"/virtual-care","campaignTargeting":false}; //]]> </script> <meta name="client-jst-path" content="www" /></head> <body id="virtual-care" class="fullsite" data-resource-type="page" data-cta-type="modal" data-sidebar="false" data-layout="three-columns"> <script src="https://cdn.userway.org/widget.js" data-account="3H9x57TNKy"></script> <div id="outdated"> <h6>Your browser is out-of-date!</h6> <p>Internet Explorer 11 has been retired by Microsoft as of June 15, 2022. 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See doctors' availability and book appointments online. </p><p><a href="/physicians/find" data-document-title="false" draggable="false" class="mini-button">Find a doctor</a></p></div> <li class=" link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class="link navigation-item" data-behaviour="navigation-item" data-url="/physicians?availability=true&new_patient=true&page=1&sort=best_match" data-nav-depth="2"> <div class="navigation-item-title"><a href="/physicians?availability=true&new_patient=true&page=1&sort=best_match">Doctors with Online Scheduling</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/physicians/how-to-choose-a-doctor" data-nav-depth="2"> <div class="navigation-item-title"><a href="/physicians/how-to-choose-a-doctor">How to Choose a Doctor</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/medical-groups" data-nav-depth="2"> <div class="navigation-item-title"><a href="/medical-groups">Medical Groups</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/virtual-care" data-nav-depth="2"> <div class="navigation-item-title"><a href="/virtual-care">Virtual Care</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/who-we-are/quality" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/who-we-are/quality">Scripps Quality</a></div> </li></ul></div> </li><li class=" link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Featured Services<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class=" navigation-item" data-behaviour="navigation-item" data-url="/services/primary-care" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services/primary-care">Primary Care</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/services/cancer-care" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services/cancer-care">Cancer Care</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/services/heart-care" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services/heart-care">Heart Care</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/services/orthopedics" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services/orthopedics">Orthopedics</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/services/scripps-healthexpress-walk-in-clinic" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services/scripps-healthexpress-walk-in-clinic">HealthExpress Walk-In Care</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/services" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services">All Medical Services</a></div> </li></ul></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/locations/find" data-nav-depth="0"> <div class="navigation-item-title"><a href="/locations/find">Locations</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p>Browse more than 70 Scripps Health locations, including hospitals, doctors’ offices, walk-in clinics and specialty centers. </p><p><a href="/locations/find" data-document-title="false" draggable="false" class="mini-button">Find a location</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class=" navigation-item" data-behaviour="navigation-item" data-url="/locations/hospitals" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/hospitals">Hospitals</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/medical-groups/scripps-clinic" data-nav-depth="2"> <div class="navigation-item-title"><a href="/medical-groups/scripps-clinic">Scripps Clinic</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/medical-groups/scripps-coastal-medical-center" data-nav-depth="2"> <div class="navigation-item-title"><a href="/medical-groups/scripps-coastal-medical-center">Scripps Coastal Medical Center</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/locations/er" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/er">Emergency Rooms</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/locations/specialty-centers" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/specialty-centers">Specialty Centers</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/locations/urgent-care" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/urgent-care">Urgent Care</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/locations/scripps-healthexpress" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/scripps-healthexpress">Walk-In Clinics</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Featured Location <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/271/navigation_item-8bf20c8405cc324979bc9367ca7b7462.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>Scripps Coastal Medical Center San Marcos offers primary care for the entire family, plus radiology and lab services. <a href="/locations/scripps-coastal-medical-center/scripps-coastal-medical-center-san-marcos" data-document-title="false" draggable="false">Get directions</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors" data-nav-depth="0"> <div class="navigation-item-title"><a href="/patients-and-visitors">Patients & Visitors</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p>Whether you’re visiting a loved one in the hospital or getting medical care yourself, we’re here to help with parking, visiting hours, services for special needs, hotel discounts and more. </p><p><a href="/patients-and-visitors" data-document-title="false" draggable="false" class="mini-button">View resources</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/medical-records" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/medical-records">Medical Records</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/billing" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/billing">Billing Office</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/help-paying-your-bill" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/help-paying-your-bill">Help Paying Your Bill</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="https://myscripps.org/mychart/" data-nav-depth="2"> <div class="navigation-item-title"><a href="https://myscripps.org/mychart/">MyScripps Patient Portal</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/health-insurance-options" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/health-insurance-options">Health Insurance and Medicare</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/visiting-hours-and-guidelines" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/visiting-hours-and-guidelines">Visiting Hours</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/medical-interpreters" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/medical-interpreters">Language Services</a></div> </li></ul></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/health-and-wellness" data-nav-depth="0"> <div class="navigation-item-title"><a href="/health-and-wellness">Wellness</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p>Stop by San Diego Health for tips and news from Scripps experts. Watch a video, listen to a podcast or read an article designed to help you improve your life. </p><p><a href="/health-and-wellness" data-document-title="false" draggable="false" class="mini-button">Browse content</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class=" navigation-item" data-behaviour="navigation-item" data-url="/events" data-nav-depth="2"> <div class="navigation-item-title"><a href="/events">Classes & Events</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/news_items" data-nav-depth="2"> <div class="navigation-item-title"><a href="/news_items">Articles</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/health-and-wellness/videos" data-nav-depth="2"> <div class="navigation-item-title"><a href="/health-and-wellness/videos">Videos & Podcasts</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/health-and-wellness/healthy-recipes" data-nav-depth="2"> <div class="navigation-item-title"><a href="/health-and-wellness/healthy-recipes">Healthy Recipes</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/health-and-wellness/email-sign-up" data-nav-depth="2"> <div class="navigation-item-title"><a href="/health-and-wellness/email-sign-up">Email Newsletter</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Featured Content <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/275/navigation_item-49ea8a49cd2950ed7a0c3019f759599a.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>San Diego Health Magazine features health tips, stories about innovative care and celebrates the healthy spirit of San Diego. <a href="/san-diego-health-magazine" data-document-title="false" draggable="false">Read this issue</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/about-us" data-nav-depth="0"> <div class="navigation-item-title"><a href="/about-us">About</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p>Scripps Health is a not-for-profit, integrated health system in San Diego, California. We’re here for you. We’re here for good.</p><p><a href="/about-us/who-we-are/mission-values" data-document-title="false" draggable="false" class="mini-button">Read our mission</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class="link navigation-item" data-behaviour="navigation-item" data-url="https://careers.scripps.org/" data-nav-depth="2"> <div class="navigation-item-title"><a href="https://careers.scripps.org/">Careers at Scripps</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/volunteer" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/volunteer">Volunteer Opportunities</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/for-health-care-professionals" data-nav-depth="2"> <div class="navigation-item-title"><a href="/for-health-care-professionals">Professional Education</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/executive-team" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/executive-team">Executive Team</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/research" data-nav-depth="2"> <div class="navigation-item-title"><a href="/research">Research</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/scripps-in-the-community" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/scripps-in-the-community">Scripps in the Community</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Scripps Health Foundation <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/279/navigation_item-4eed6ca7400f2c054213759d3da57074.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>Help us transform patient care, enable key discoveries and perform lifesaving surgeries. <a href="https://giving.scripps.org/" data-document-title="false" draggable="false" target="_blank">Donate today</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/contact-us" data-nav-depth="0"> <div class="navigation-item-title"><a href="/contact-us">Contact</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p>Call <a href="tel:+18007274777" data-document-title="false" draggable="false">1-800-SCRIPPS</a> Monday - Friday, 7 am - 7 pm, to talk with our referral experts or learn about services and classes.</p><p><a href="/contact-us" data-document-title="false" draggable="false" class="mini-button">Send a message</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/medical-records" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/medical-records">Medical Records</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/billing" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/billing"> Billing Office</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/news-center/for-media" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/news-center/for-media"> Media Inquiries</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/contact-us" data-nav-depth="2"> <div class="navigation-item-title"><a href="/contact-us">Law Enforcement</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/contact-us" data-nav-depth="2"> <div class="navigation-item-title"><a href="/contact-us">Full Directory</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/vendor-information" data-nav-depth="2"> <div class="navigation-item-title"><a href="/vendor-information">Vendor Info</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title"> Featured <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/277/navigation_item-c6cd6408828e3e7b89e9d50fb9034c5d.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>Message your doctor, book appointments, pay bills, view test results and request prescription refills. <a href="https://myscripps.org/mychart/" data-document-title="false" draggable="false" target="_blank">Visit now</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class="link navigation-item" data-behaviour="navigation-item" data-url="https://careers.scripps.org/" data-nav-depth="0"> <div class="navigation-item-title"><a href="https://careers.scripps.org/">Careers</a></div> </li> <li data-mobile="show" class="primary-button navigation-item" data-behaviour="navigation-item" data-url="https://giving.scripps.org/" data-nav-depth="0"> <div class="navigation-item-title"><a href="https://giving.scripps.org/">Give to Scripps</a></div> </li> </ul></nav> </div></li></ul></div> </div> </header> </div> <article class="node" id="show" role="main"> <header class="content-header"> <nav class="breadcrumbs" aria-label="Breadcrumbs"> <ul> <li><a data-behaviour="breadcrumb" href="/">Home</a></li> <li><a data-behaviour="breadcrumb" href="/virtual-care">Get Care Now</a></li> </ul> </nav> <div class="content-title content-title--default"><h1>Get Care Now</h1></div> </header> <div class="container"> <div class="content"> <div class="broadcast-in-page-messages"> </div> <div class="" data-component-section="main" data-component-section-title="Main"><section class="component component--section-with-image pull-left alpha omega" id="component_ce853ba8b5" data-columns="12" data-component-behavior-id="07883bff1a00167e3216" data-uuid="Page-10710-ce853ba8b5"> <div class="component-wrapper--classic"> <div class="component-content"> <header class="title-image" data-context-name="title"> <h2 class="linked-title--section ">Looking for online care? Try one of our telemedicine options.</h2> </header> <header class="title-text" data-context-name="title"> <h2 class="linked-title--section ">Looking for online care? Try one of our telemedicine options.</h2> </header> </div> </div> </section><section class="component component--hero-banner positioned-center alpha omega" id="component_b3011b985e" data-columns="12" data-component-behavior-id="e27e7af147cf121961bd" data-uuid="Page-10710-b3011b985e"> <div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div><style> [data-responsive-background-id="cc8cb6b2-1f89-f102-a86e-2fe5459d8f2d"] { background-image: url("//www.scripps.org/sparkle-assets/images/mother-and-daughter-conducting-an-ondemand-video-visit-35580a0d8e0dae0ef5778865049881ba.jpg"); } @media (max-width: 479px) { [data-responsive-background-id="cc8cb6b2-1f89-f102-a86e-2fe5459d8f2d"] { background-image: url("//www.scripps.org/sparkle-assets/variants/hi_res_mother-and-daughter-conducting-an-ondemand-video-visit-35580a0d8e0dae0ef5778865049881ba_phone_x++-600x600.jpg"); } } @media (min-width: 480px) { [data-responsive-background-id="cc8cb6b2-1f89-f102-a86e-2fe5459d8f2d"] { background-image: url("//www.scripps.org/sparkle-assets/variants/hi_res_mother-and-daughter-conducting-an-ondemand-video-visit-35580a0d8e0dae0ef5778865049881ba_tablet_x++-4000x2000.jpg"); } } @media (min-width: 1024px) { [data-responsive-background-id="cc8cb6b2-1f89-f102-a86e-2fe5459d8f2d"] { background-image: url("//www.scripps.org/sparkle-assets/variants/hi_res_mother-and-daughter-conducting-an-ondemand-video-visit-35580a0d8e0dae0ef5778865049881ba_desktop_x++-4000x2000.jpg"); } } </style> <figure data-context-name="image" data-responsive-background-id="cc8cb6b2-1f89-f102-a86e-2fe5459d8f2d"> <div class="image-overlay"></div> <div class="max-width-wrapper hero-content"> <div class="content-group"> </div> </div> <span class="layers" data-responsive-background-id="cc8cb6b2-1f89-f102-a86e-2fe5459d8f2d"></span> </figure> </div></section><section class="component component--section-with-image title-style-underline full-width caption-light-text-on-dark alpha omega" id="component_9eae5e795b" data-columns="12" data-component-behavior-id="fb41714916bc430190cc" data-uuid="Page-10710-9eae5e795b"> <div class="component-wrapper--classic"> <div class="component-content"> <header class="title-image" data-context-name="title"> <h2 class="linked-title--section ">On-Demand Video Visits</h2> </header> <header class="title-text" data-context-name="title"> <h2 class="linked-title--section ">On-Demand Video Visits</h2> </header> <div class="wysiwyg-content" data-context-name="text"><p>Same-day On-Demand Video Visits are available with a primary care doctor, nurse practitioner or physician assistant. A team of providers is ready to diagnose and treat you from the privacy of your home or other location (in California) for minor conditions and injuries, as well as non-urgent issues and on-going conditions. It is not necessary to make an appointment. Simply log in to MyScripps and select On-Demand Video Visit. You will then have the option to choose either a HealthExpress or primary care visit. After selecting the type of visit preferred, you then proceed with the visit. You will be assigned a provider based on availability at the time you start your visit.</p></div> </div> </div> </section><section class="component component--paragraph alpha" id="component_9240ff6c5d" data-columns="4" data-component-behavior-id="f6960393b77b75cb6744" data-uuid="Page-10710-9240ff6c5d"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> </div> </div></section><section class="component component--paragraph title-alignment-center" id="component_f652809aee" data-columns="4" data-component-behavior-id="656c58fc72c1e428cac1" data-uuid="Page-10710-f652809aee"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-text wysiwyg-content " data-context-name="text"><p><a href="https://myscripps.org/MyChart/Scheduling/OnDemandTelehealth" data-document-title="false" draggable="false" target="_blank" class="mini-button">Start an On-Demand Visit</a></p></div> </div> </div></section><section class="component component--paragraph omega" id="component_3f3420243e" data-columns="4" data-component-behavior-id="2be53a0847fe072f3a7a" data-uuid="Page-10710-3f3420243e"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> </div> </div></section><section class="component component--html alpha omega" id="component_c4fa88a53f" data-columns="12" data-component-behavior-id="69a9092c31a2e196e8f2" data-uuid="Page-10710-c4fa88a53f"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="custom-html" data-context-name="content"><hr></div> </div> </div></section><section class="component component--section-with-image full-width title-text title-style-underline alpha" id="component_754bdc74d1" data-columns="4" data-component-behavior-id="3117b8b6acc9b6bf5c98" data-uuid="Page-10710-754bdc74d1"> <div class="component-wrapper--classic"> <div class="component-content"> <header class="title-image" data-context-name="title"> <h2 class="linked-title--section "><a href="/virtual-care/video-visits" class=" default-style" > Video Visit </a></h2> </header> <header class="title-text" data-context-name="title"> <h2 class="linked-title--section "><a href="/virtual-care/video-visits" class=" default-style" > Video Visit </a></h2> </header> <div class="wysiwyg-content" data-context-name="text"><p>Talk with a Scripps provider over video now, or schedule a visit for another time. Learn how Video Visit works and how to get started.</p></div> </div> </div> </section><section class="component component--section-with-image full-width title-text title-style-underline" id="component_531e10c5a4" data-columns="4" data-component-behavior-id="5f1224a1865453ab0541" data-uuid="Page-10710-531e10c5a4"> <div class="component-wrapper--classic"> <div class="component-content"> <header class="title-image" data-context-name="title"> <h2 class="linked-title--section "><a href="/virtual-care/evisits" class=" default-style" > E-Visit </a></h2> </header> <header class="title-text" data-context-name="title"> <h2 class="linked-title--section "><a href="/virtual-care/evisits" class=" default-style" > E-Visit </a></h2> </header> <div class="wysiwyg-content" data-context-name="text"><p>Submit a brief questionnaire for diagnosis and treatment from Scripps. Learn how E-Visit works and how to get started.</p></div> </div> </div> </section><section class="component component--section-with-image full-width title-text title-style-underline omega" id="component_6c9ed981c4" data-columns="4" data-component-behavior-id="1bc80f0c4d691d37d095" data-uuid="Page-10710-6c9ed981c4"> <div class="component-wrapper--classic"> <div class="component-content"> <header class="title-image" data-context-name="title"> <h2 class="linked-title--section "><a href="/virtual-care/symptom-checker" class=" default-style" > Symptom Checker | Free </a></h2> </header> <header class="title-text" data-context-name="title"> <h2 class="linked-title--section "><a href="/virtual-care/symptom-checker" class=" default-style" > Symptom Checker | Free </a></h2> </header> <div class="wysiwyg-content" data-context-name="text"><p>Assess your symptoms for free and find out where to go for Scripps care. Learn how Symptom Checker works and how to get started.</p></div> </div> </div> </section><section class="component component--html alpha omega" id="component_e9b512ce5a" data-columns="12" data-component-behavior-id="769913113a9ec333aad2" data-uuid="Page-10710-e9b512ce5a"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="custom-html" data-context-name="content"><hr></div> </div> </div></section><section class="component component--paragraph title-style-underline alpha omega" id="component_9ab9c5844e" data-columns="12" data-component-behavior-id="bc587d2b25ea62450020" data-uuid="Page-10710-9ab9c5844e"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-title"><header data-context-name="title"> <h2 class="linked-title--section ">Frequently asked questions about virtual care</h2> </header></div> <div class="component-text wysiwyg-content " data-context-name="text"><p>If you’re new to virtual care (also called telemedicine), you’ll find our services easy to use in MyScripps, our secure and private patient portal. See below for answers to common questions.</p></div> </div> </div></section><section class="component component--paragraph alpha omega" id="component_c844192e75" data-columns="12" data-component-behavior-id="1c872b6ec3f3732bd166" data-uuid="Page-10710-c844192e75"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-title"><header data-context-name="title"> <h2 class="linked-title--subsection ">General virtual care questions</h2> </header></div> </div> </div></section><section class="component component--expandable-section show-read_less-link show-global-controls narrow-width alpha omega" id="component_088f93fc60" data-columns="12" data-component-behavior-id="01d24820ec4141e93451" data-uuid="Page-10710-088f93fc60"><nav class='global-controls' aria-label="<p>What type of Scripps virtual care should I use?</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">What type of Scripps virtual care should I use?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Scripps offers three ways to Get Care Now virtually to meet your needs and preferences conveniently:</p><p><br></p><ol> <li> <a href="/virtual-care/video-visits" data-document-title="false" draggable="false">Scripps Video Visit</a> is the most comprehensive virtual care offering. Video Visit lets you talk with a provider in real time, face-to-face from the comfort of your own home using any device that connects to the internet. Video Visits are available for all ages and for a wide variety of visit types. Follow-up visits with your doctor, new medical issues, new prescriptions, chronic disease management, minor conditions and more can be managed via video. On-Demand Video Visits can be used for a wide variety of primary care issues with a physician, nurse practitioner or physician assistant. On-Demand Video Visits for minor illnesses and injuries are also available with HealthExpress physician assistants or nurse practitioners seven days a week. No appointment is needed for either of these visits. If you would like to schedule an appointment, you can request a Video Visit with your primary care doctor or specialist or with a HealthExpress provider for minor illnesses or injuries. You can schedule a Video Visit with HealthExpress or your doctor the same way you would schedule an in-person visit, either online or by calling the office.</li> <li> <a href="/virtual-care/evisits" data-document-title="false" draggable="false">Scripps E-Visit</a> is an online health questionnaire available for certain minor conditions. You answer some questions about your symptoms and how you’re feeling to determine if an E-Visit is right for your situation. You can also attach photos to show things like eye redness or other problems. If an E-Visit can handle your medical issue, a Scripps nurse practitioner or physician assistant sends back a diagnosis and care plan. If needed, a prescription will be sent to your pharmacy.</li> <li> <a href="/virtual-care/symptom-checker" data-document-title="false" draggable="false">Scripps Symptom Checker</a> is a free service available 24/7 to help you assess your symptoms. Based on the symptoms you report, it may suggest self-care, an E-Visit, a Video Visit, an in-person visit at a Scripps HealthExpress walk-in clinic, an in-person visit with your physician, a trip to urgent care, a trip to your nearest emergency room or 9-1-1. Always call 9-1-1 for life-threatening concerns.</li> </ol></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_811bb41ff9" data-columns="12" data-component-behavior-id="b503f58883b0c1095f80" data-uuid="Page-10710-811bb41ff9"><nav class='global-controls' aria-label="<p>Can anyone use virtual care with Scripps providers?</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Can anyone use virtual care with Scripps providers?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>To use Scripps virtual care services, you must be:</p><p><br></p><ul> <li>Enrolled in the MyScripps patient portal (<a href="https://myscripps.org/MyChart/signup" data-document-title="false" draggable="false" target="_blank">sign up now</a>).</li> <li>Located in California at the time of your Video Visit or E-Visit (due to legal requirements).</li> <li>An established patient to use E-Visit (Established patients are those seen at Scripps Clinic or Scripps Coastal in the past three years. This does not include urgent care visits.).</li> </ul></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_846d6d0a65" data-columns="12" data-component-behavior-id="25f06602b9ae29be4c5b" data-uuid="Page-10710-846d6d0a65"><nav class='global-controls' aria-label="<p>Can I use virtual care for my child?</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Can I use virtual care for my child?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Yes, parents and guardians who want to use virtual care for a child younger than age 12 first need access to their child’s MyScripps account. This is called full proxy access. For children 0-11, parents with proxy access may complete a virtual care visit using their own (parent) MyScripps account. Simply log in to MyScripps as yourself (parent) and click over to view the child’s account and start their virtual visit.</p><p><br></p><p>If you don’t have proxy access, you can submit an <a href="https://myscripps.org/MyChart/publicforms.asp?mode=showForm&formname=OnlineProxyRequestNoLogin" data-document-title="false" draggable="false" target="_blank">online request for proxy access</a>.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_34e53f5d10" data-columns="12" data-component-behavior-id="278cb6f35946739a39f8" data-uuid="Page-10710-34e53f5d10"><nav class='global-controls' aria-label="<p>Can I use virtual care for my teenager?</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Can I use virtual care for my teenager?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Yes, virtual care for teens 12 to 17 is covered by California law. The law gives parents and guardians limited access to their teen's electronic medical record.</p><p><br></p><p>Parents and guardians with proxy access to their teen’s (12 to 17) MyScripps account may schedule a visit for their child, but must complete the visit using the teen’s MyScripps account. Teens may also schedule their own visit. </p><p><br></p><p>If you don’t have proxy access, you can submit an <a href="https://myscripps.org/MyChart/publicforms.asp?mode=showForm&formname=OnlineProxyRequestNoLogin" data-document-title="false" draggable="false" target="_blank">online request for proxy access</a>.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_663d8029eb" data-columns="12" data-component-behavior-id="73a5dc997382906c4bf6" data-uuid="Page-10710-663d8029eb"><nav class='global-controls' aria-label="<p>Can I use a video visit to see a new primary care doctor or specialist?</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Can I use a video visit to see a new primary care doctor or specialist?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Yes, California law allows doctors to see a new patient over video. The doctor’s office will decide whether it’s best for you to come in for your first office visit or if your care can be delivered by a Video Visit. Call the doctor’s office to ask about a new patient Video Visit.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_18dad66847" data-columns="12" data-component-behavior-id="1907047b448ad738694e" data-uuid="Page-10710-18dad66847"><nav class='global-controls' aria-label="<p>How much do virtual visits cost?</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">How much do virtual visits cost?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><ul> <li>E-Visits cost up to $30, depending on your insurance and what your plan covers.</li> <li>Video Visits for HealthExpress cost varies, depending on your insurance and what your plan covers.</li> <li>Symptom Checker is free.</li> </ul><p><br></p><p>You can pay with a credit or debit card. As you initiate your visit, your card will be authorized. Your payment is not processed until your visit is complete.</p><p><br></p><p>If your E-Visit cannot be completed for any reason, you will not be charged.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_10645f25c6" data-columns="12" data-component-behavior-id="d6c4fe24d49413b9d6c5" data-uuid="Page-10710-10645f25c6"><nav class='global-controls' aria-label="<p>What happens if my doctor decides I need to be seen in person?</p><p><br></p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">What happens if my doctor decides I need to be seen in person?<br></h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Sometimes, your doctor or provider may decide that your health problem needs to be seen in person for a thorough examination and treatment. If that happens, your doctor will give you clear instructions on when to come into the office, or where else to go to be seen in person.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_b16ad522a1" data-columns="12" data-component-behavior-id="372909c59f52b82f1198" data-uuid="Page-10710-b16ad522a1"><nav class='global-controls' aria-label="<p>Can I use virtual care while I’m traveling?</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Can I use virtual care while I’m traveling?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>You can use Symptom Checker anytime, anywhere.</p><p><br></p><p>Due to legal requirements, Video Visit and E-Visit with a Scripps provider are available only while you’re physically located in California.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width alpha omega" id="component_82693a7e8d" data-columns="12" data-component-behavior-id="5be2c5df7902f035d985" data-uuid="Page-10710-82693a7e8d"><nav class='global-controls' aria-label="<p>Do I need MyScripps to use Scripps virtual care? </p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Do I need MyScripps to use Scripps virtual care? </h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Yes, all of our virtual care offerings require you to log in to your MyScripps account.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width alpha omega" id="component_43a88d49e2" data-columns="12" data-component-behavior-id="0328c7717d7814413c7f" data-uuid="Page-10710-43a88d49e2"><nav class='global-controls' aria-label="<p>How do I register for MyScripps?</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">How do I register for MyScripps?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>You must have a MyScripps account to use any of our virtual care options. If you’re not enrolled, <a href="https://myscripps.org/MyChart/signup" data-document-title="false" draggable="false" target="_blank">sign up for MyScripps now</a>. Through this online signup, we will verify your identity using the information you provide. Once verified, you will be able to create your MyScripps account. Providing as much information as possible will help us process your request more quickly.</p><p><br></p><p>Also, patients age 12 and above will be able to sign up for a MyScripps account during their clinic visit, or be issued a MyScripps activation code at the end of their clinic visit. This code will enable you to log in and create your own username and password. <a href="https://myscripps.org/MyChart/accesscheck.asp" data-document-title="false" draggable="false" target="_blank">Create a MyScripps account using an activation code</a>.</p><p><br></p><p>If you have questions, please review our <a href="https://myscripps.org/MyChart/Authentication/Login?mode=stdfile&option=faq" data-document-title="false" draggable="false" target="_blank">MyScripps Frequently Asked Questions</a>.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width alpha omega" id="component_82eca54f50" data-columns="12" data-component-behavior-id="240447dcb634502e511b" data-uuid="Page-10710-82eca54f50"><nav class='global-controls' aria-label="<p>How can I protect my MyScripps account?</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">How can I protect my MyScripps account?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>For increased security, we recommend that you sign up for two-factor authentication when logging in to your MyScripps account. You will get a code to verify your identity when signing in via text or email.</p><p><br></p><p>Two-factor identification works by using two unrelated methods (referred to as authentication factors) to verify your identity. The second authentication method usually needs to be verified with something in your personal possession — such as your phone — in addition to your normal username and password. </p><p><br></p><p>To access your <a href="https://myscripps.org/MyChart/Authentication/Login?" data-document-title="false" draggable="false" target="_blank">MyScripps account</a> with two-factor authentication, you will first enter your username and password. Then, instead of immediately gaining access to your account, you will be required to provide another piece of information. Scripps will send you a code by text or by email.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--paragraph alpha omega" id="component_534a703573" data-columns="12" data-component-behavior-id="d4c7dc449551d75a7b4d" data-uuid="Page-10710-534a703573"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-text wysiwyg-content " data-context-name="text"><p> </p></div> </div> </div></section><section class="component component--paragraph alpha omega" id="component_60641c3c8d" data-columns="12" data-component-behavior-id="d178634bb3f8ab0f5cdc" data-uuid="Page-10710-60641c3c8d"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-title"><header data-context-name="title"> <h2 class="linked-title--subsection ">Scheduling questions</h2> </header></div> </div> </div></section><section class="component component--expandable-section show-read_less-link narrow-width show-global-controls alpha omega" id="component_de1544da11" data-columns="12" data-component-behavior-id="65cdfb499a0137b737ee" data-uuid="Page-10710-de1544da11"><nav class='global-controls' aria-label="<p>When are online visits available?</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">When are online visits available?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Symptom Checker is available online 24/7. </p><p><br></p><p>For E-Visits, Scripps providers participate seven days a week.</p><p><br></p><ul> <li>Mon - Fri, 7 am - 7:30 pm</li> <li>Sat - Sun, 8 am - 4:30 pm</li> <li>Holidays, 8 am - 4:30 pm</li> </ul><p><br></p><p>For Video Visits, you have various options.</p><p><br></p><ul> <li>You can request a Video Visit with a primary care physician, nurse practitioner or physician assistant for a wide variety of primary care issues.</li> <li>Scripps HealthExpress providers are available seven days a week for minor conditions and injuries. You can initiate an “On-Demand” Video Visit with a HealthExpress provider, or you can schedule a Video Visit for a time that is convenient for you today or tomorrow. </li> <li>You can also schedule a Video Visit appointment with your primary care provider or specialist. You can request a Video Visit with most primary care physicians online, or you can call their office directly. To schedule a Video Visit with a specialist, please call their office directly and discuss this option.</li> </ul></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_17572848c3" data-columns="12" data-component-behavior-id="4bca02a2a36a0e7ece34" data-uuid="Page-10710-17572848c3"><nav class='global-controls' aria-label="<p>How long are virtual visits?</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">How long are virtual visits?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Depending on your symptoms and the type of visit you request, you can expect the following time commitments:</p><p><br></p><ul> <li>During an E-Visit, it may take you 5-15 minutes to answer the required questions. A Scripps physician or provider will review your information and respond with your personalized care plan.</li> <li>Video Visits take about 5 minutes to set up. If you schedule your visit for a specific time, it will begin promptly at that time. If you choose to join the “On-Demand” queue for a primary care or HealthExpress visit, your wait time will depend on the number of patients ahead of you. HealthExpress Video Visits last approximately 10-15 minutes, while Video Visits with your primary care doctor or specialist may last up to 30 minutes, depending on the type of visit scheduled.</li> </ul></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section show-read_less-link narrow-width hide-global-controls alpha omega" id="component_f766e4e7b0" data-columns="12" data-component-behavior-id="bc0f0e8d19c24ce045da" data-uuid="Page-10710-f766e4e7b0"><nav class='global-controls' aria-label="<p>Do I need to schedule virtual care ahead of time?</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Do I need to schedule virtual care ahead of time?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Most virtual visits are designed to fit your schedule, no appointment needed.</p><p><br></p><p>You can:</p><p><br></p><ul> <li>Start an E-Visit anytime during our business hours.</li> <li>Select On-Demand Video Visit to see the next available primary care provider by video.</li> <li>Select On-Demand Video Visit to see the next available HealthExpress provider by video.</li> <li>Use Symptom Checker anytime, day or night, because it does not require a response from our medical providers. </li> </ul><p><br></p><p>Or, if you would prefer having a specific appointment time, you can:</p><p><br></p><ul> <li>Schedule an appointment online for HealthExpress by selecting “Video” and choosing a date and time that work for you.</li> <li>Schedule a Video Visit with your primary care provider or specialist doctor. Call your doctor’s office directly to request a Video Visit appointment. You can also <a href="/physicians/find" data-document-title="false" draggable="false">schedule a Video Visit online</a> for many physicians.</li> </ul></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_d6c6bc5ff7" data-columns="12" data-component-behavior-id="d20579b9b76595415391" data-uuid="Page-10710-d6c6bc5ff7"><nav class='global-controls' aria-label="<p>How do I schedule a video with a primary care doctor or specialist?</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">How do I schedule a video with a primary care doctor or specialist?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Video Visits with your primary care physician or any specialist may be scheduled through your doctor’s office at Scripps Clinic or Scripps Coastal Medical Center. You may also <a href="/physicians/find" data-document-title="false" draggable="false">schedule a Video Visit online</a> with many primary care physicians.</p><p><br></p><p>If you have a minor health issue that you would like checked by a HealthExpress provider, you can <a href="/virtual-care/video-visits#component_6344413007" data-document-title="false" draggable="false">schedule a Video Visit online for HealthExpress</a>.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--paragraph alpha omega" id="component_a44f2bfce0" data-columns="12" data-component-behavior-id="3c10fd4bb557d1da3a86" data-uuid="Page-10710-a44f2bfce0"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-text wysiwyg-content " data-context-name="text"><p> </p></div> </div> </div></section><section class="component component--paragraph alpha omega" id="component_221db28528" data-columns="12" data-component-behavior-id="feb6a1333ac8faef08b3" data-uuid="Page-10710-221db28528"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-title"><header data-context-name="title"> <h2 class="linked-title--subsection ">Technical questions</h2> </header></div> </div> </div></section><section class="component component--expandable-section narrow-width show-global-controls alpha omega" id="component_0c4166035b" data-columns="12" data-component-behavior-id="e4fb1cdc982a95fa17ad" data-uuid="Page-10710-0c4166035b"><nav class='global-controls' aria-label="<p>Why can’t I connect to my Video Visit? </p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Why can’t I connect to my Video Visit? </h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Learn more about <a href="/virtual-care/video-visits" data-document-title="false" draggable="false">Video Visits</a>.</p><p><br></p><p>If you’re having trouble connecting, try the following ideas.</p><p><br></p><p>Using the MyScripps mobile app*:</p><p><br></p><ul> <li class="ql-indent-1">Move to a location that has a strong Wi-iFi or cell signal</li> <li class="ql-indent-1">Turn your microphone off and then back on using the microphone button in your video session</li> <li class="ql-indent-1">Turn your camera off and then back on using the video button in your video session</li> <li class="ql-indent-1">Make sure your audio isn’t unexpectedly connected to Bluetooth speakers or headphones that you aren’t using</li> <li class="ql-indent-1">Close out of the app and relaunch it</li> <li class="ql-indent-1">Confirm you are using MyScripps mobile app version 9.2 or above</li> <li class="ql-indent-1">Confirm you are using Android OS 5.0 or higher, or iOS 6 or higher</li> </ul><p><br></p><p>Using the MyScripps website on a computer with a webcam:</p><p><br></p><ul> <li class="ql-indent-1">Move to a location that has a strong Wi-Fi signal</li> <li class="ql-indent-1">Turn your microphone off and then back on using the microphone button in your video session</li> <li class="ql-indent-1">Turn your camera off and then back on or make sure it is all the way plugged in if you’re using a webcam </li> <li class="ql-indent-1">Make sure your audio isn’t unexpectedly connected to Bluetooth speakers or headphones that you aren’t using</li> <li class="ql-indent-1">Log out of MyScripps and then log back into your account</li> <li class="ql-indent-1">Confirm you are using an up-to-date browser. Minimum: Internet Explorer 11, Microsoft Edge 44, Google Chrome 78, Firefox 70, Safari 9</li> <li class="ql-indent-1">If you’re not able to connect to your visit, call your provider’s office to let them know or reschedule your appointment.</li> </ul><p><br></p><p>*You may also use the MyChart mobile app. All of the above still applies.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_62fcad5408" data-columns="12" data-component-behavior-id="4029541d599666522d2c" data-uuid="Page-10710-62fcad5408"><nav class='global-controls' aria-label="<p>How do I join a family member’s Video Visit?</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">How do I join a family member’s Video Visit?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Family members and caregivers in different locations can also take part in Video Visits. For instance, if one parent is on a business trip, and the child is home with the other parent, both parents are able to participate in a Video Visit. Or, the adult child of a patient who wants to speak with the doctor during the parent’s Video Visit can also join. To do so, you will need proxy access to the patient’s MyScripps account. </p><p><br></p><ul> <li>For parents or guardians of children up to age 17, you can request proxy access through <a href="https://myscripps.org/MyChart/" data-document-title="false" draggable="false" target="_blank">MyScripps.org</a>. Select “Request Access to Minor” on the main login screen and provide the necessary information.</li> <li><strong>For teens ages 12-17, the video visit will take place through the teen’s MyScripps account. </strong></li> <li>For family members seeking proxy access for an adult patient, please visit a Scripps location in person. The adult patient must complete and sign the Designated Personal Representative form in person, which grants you permission to their records.</li> </ul><p><br></p><p>Once you have proxy access to the patient’s MyScripps account, you may participate in video visits with the patient. You will join the visit at the scheduled time. </p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section show-read_less-link narrow-width hide-global-controls alpha omega" id="component_3763a1d458" data-columns="12" data-component-behavior-id="c5c7c11210dfef51bad8" data-uuid="Page-10710-3763a1d458"><nav class='global-controls' aria-label="<p>Do I need special equipment to use virtual care?</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Do I need special equipment to use virtual care?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>You can access Scripps Get Care Now virtual options from any web-enabled device, including desktop computers, laptops, tablets and smartphones. </p><p><br></p><p>You must have a MyScripps account to use any of our virtual care options. If you’re not enrolled, <a href="https://myscripps.org/MyChart/signup" data-document-title="false" draggable="false" target="_blank">sign up for MyScripps now</a>.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_9cd9dd610d" data-columns="12" data-component-behavior-id="109bcc02b734914f5771" data-uuid="Page-10710-9cd9dd610d"><nav class='global-controls' aria-label="<p>How do I use virtual care for my child?</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">How do I use virtual care for my child?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Parents and guardians who want to use virtual care for a child under the age of 18 first need access to their child’s MyScripps account. This is called proxy access.</p><p><br></p><p>If you have proxy access, log in to MyScripps as yourself (parent) and click over to view the child’s account. </p><p><br></p><ul> <li>For children 0-11, parents with proxy access may complete a virtual care visit using their own MyScripps account.</li> <li>For children 12-17, virtual care visits must be completed using the teen’s MyScripps account (teens may also schedule their own visit).</li> </ul><p><br></p><p>If you don’t have proxy access, you can submit an <a href="https://myscripps.org/MyChart/publicforms.asp?mode=showForm&formname=OnlineProxyRequestNoLogin" data-document-title="false" draggable="false" target="_blank">online request for proxy access</a>.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--paragraph alpha omega" id="component_0616c09f5d" data-columns="12" data-component-behavior-id="085e1bf667ab9b45ce0c" data-uuid="Page-10710-0616c09f5d"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-text wysiwyg-content " data-context-name="text"><p> </p></div> </div> </div></section><section class="component component--paragraph alpha omega" id="component_980d13dfa9" data-columns="12" data-component-behavior-id="7baf9399f29082d6dad6" data-uuid="Page-10710-980d13dfa9"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-title"><header data-context-name="title"> <h2 class="linked-title--subsection ">Medical questions</h2> </header></div> </div> </div></section><section class="component component--expandable-section narrow-width show-read_less-link show-global-controls alpha omega" id="component_95ffa73708" data-columns="12" data-component-behavior-id="ef8ed323c9be620a8ef7" data-uuid="Page-10710-95ffa73708"><nav class='global-controls' aria-label="<p>What type of health care providers offer virtual care at Scripps?</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">What type of health care providers offer virtual care at Scripps?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Our virtual medical team includes doctors (MDs), nurse practitioners (NPs) and physician assistants (PAs).</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_afb6dc495c" data-columns="12" data-component-behavior-id="970a76b8aa059125d55b" data-uuid="Page-10710-afb6dc495c"><nav class='global-controls' aria-label="<p>Can Medicare Wellness exams be done by video?</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Can Medicare Wellness exams be done by video?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Yes, Medicare Wellness Visits (Initial and Subsequent) can be completed via a Video Visit Appointment, scheduled through your doctor’s office.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_8a8909235e" data-columns="12" data-component-behavior-id="5669b43aa352855e444c" data-uuid="Page-10710-8a8909235e"><nav class='global-controls' aria-label="<p>Can I get a new prescription online or renew an existing one?</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Can I get a new prescription online or renew an existing one?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Yes. Scripps virtual care providers can prescribe medications as part of your treatment plan. We’ll electronically send your prescription to the pharmacy of your choice. </p><p><br></p><p>Please note that most of our virtual care providers cannot prescribe pain medications or controlled substances.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_4134c17a23" data-columns="12" data-component-behavior-id="55f5b536488991d1ab60" data-uuid="Page-10710-4134c17a23"><nav class='global-controls' aria-label="<p>Is my health information kept private?</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Is my health information kept private?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Yes. Scripps makes every effort to keep your medical information safe and secure. You can feel confident knowing:</p><p><br></p><ul> <li>Virtual visits take place through the MyScripps health portal, which complies with federal privacy laws and uses the latest encryption technology. </li> <li>Your Video Visit is not recorded.</li> <li>If you choose to attach photos for your E-Visit, or if a photo is taken during your Video Visit, the photos will be added to your electronic health record and are accessible only by you and the providers who treat you.</li> </ul></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_1b76f0b826" data-columns="12" data-component-behavior-id="31bdb89327cdb55e83ac" data-uuid="Page-10710-1b76f0b826"><nav class='global-controls' aria-label="<p>Are the notes from my virtual visit added to my medical record?</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Are the notes from my virtual visit added to my medical record?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Yes, your virtual visit will be documented in your electronic health record. In MyScripps, you can view the Notes and view the After Visit Summary. We’ve put together an informational webpage on <a href="/patients-and-visitors/medical-records/understanding-your-ehr" data-document-title="false" draggable="false">how to understand medical records</a>, how to read the notes and what to do if you have a question.</p><p><br></p><p>Scripps makes every effort to keep your medical information safe and secure. You can feel confident knowing:</p><p><br></p><ul> <li class="ql-indent-1">Virtual visits take place through the MyScripps patient portal, which complies with federal privacy laws and uses the latest encryption technology.</li> <li class="ql-indent-1">Your Video Visit is not recorded.</li> <li class="ql-indent-1">If you choose to attach photos for your E-Visit,or if a photo is taken during your Video Visit, the photos will be added to your electronic health record and are accessible only by you and the providers who treat you.</li> </ul></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--paragraph alpha omega" id="component_e55c2652fb" data-columns="12" data-component-behavior-id="f3637b3d071debec9467" data-uuid="Page-10710-e55c2652fb"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-text wysiwyg-content " data-context-name="text"><p> </p></div> </div> </div></section><section class="component component--header alpha omega" id="component_68da37d3d4" data-columns="12" data-component-behavior-id="915755de535b7881ba23" data-uuid="Page-10710-68da37d3d4"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-content"> <header data-context-name="title"> <h2 class="linked-title--section ">Prefer to see us in person? Here’s how to find us.</h2> </header> </div> </div> </div></section><section class="component component--section-with-image full-width title-text title-style-underline alpha" id="component_6316a6a4e1" data-columns="3" data-component-behavior-id="60bfc21a04113e7da6e1" data-uuid="Page-10710-6316a6a4e1"> <div class="component-wrapper--classic"> <div class="component-content"> <header class="title-image" data-context-name="title"> <h2 class="linked-title--section ">Walk-in clinics</h2> </header> <header class="title-text" data-context-name="title"> <h2 class="linked-title--section ">Walk-in clinics</h2> </header> <div class="wysiwyg-content" data-context-name="text"><p>Consider HealthExpress for minor illnesses and injuries. <a href="https://www.scripps.org/locations/scripps-healthexpress" data-document-title="false" draggable="false">Learn more about care at HealthExpress</a>.</p></div> </div> </div> </section><section class="component component--section-with-image full-width title-text title-style-underline" id="component_447cf67536" data-columns="3" data-component-behavior-id="6a209f7a7129dccdbb9d" data-uuid="Page-10710-447cf67536"> <div class="component-wrapper--classic"> <div class="component-content"> <header class="title-image" data-context-name="title"> <h2 class="linked-title--section ">Primary care</h2> </header> <header class="title-text" data-context-name="title"> <h2 class="linked-title--section ">Primary care</h2> </header> <div class="wysiwyg-content" data-context-name="text"><p>Choose an office visit or Video Visit with a provider. Discover the difference of <a href="/services/primary-care" data-document-title="false" draggable="false">Scripps primary care</a>.</p></div> </div> </div> </section><section class="component component--section-with-image full-width title-text title-style-underline" id="component_f6dcb71178" data-columns="3" data-component-behavior-id="a43db33ce0afa2ae5c0d" data-uuid="Page-10710-f6dcb71178"> <div class="component-wrapper--classic"> <div class="component-content"> <header class="title-image" data-context-name="title"> <h2 class="linked-title--section ">Urgent care</h2> </header> <header class="title-text" data-context-name="title"> <h2 class="linked-title--section ">Urgent care</h2> </header> <div class="wysiwyg-content" data-context-name="text"><p>Go to urgent care for serious health needs that can’t wait. Find hours and directions for <a href="/locations/urgent-care" data-document-title="false" draggable="false">Scripps urgent care</a>.</p></div> </div> </div> </section><section class="component component--section-with-image full-width title-text title-style-underline omega" id="component_8b2f0ae094" data-columns="3" data-component-behavior-id="70d20d0fe1a87af73933" data-uuid="Page-10710-8b2f0ae094"> <div class="component-wrapper--classic"> <div class="component-content"> <header class="title-image" data-context-name="title"> <h2 class="linked-title--section ">Emergency room</h2> </header> <header class="title-text" data-context-name="title"> <h2 class="linked-title--section ">Emergency room</h2> </header> <div class="wysiwyg-content" data-context-name="text"><p>For life-threatening concerns, go immediately to the nearest ER or call 9-1-1. </p></div> </div> </div> </section></div> </div> </div> </article> <svg class="component-curve-variants" style="display: block; height: 0; width: 0;"> <clipPath id="right-curve-mobile" clipPathUnits="objectBoundingBox"> <path d="M0,0.943c0.165,0.033 0.345,0.055 0.533,0.057c0.152,0.001 0.311,-0.006 0.467,-0.017l-0,-0.983l-1,0l0,0.943Z"/> </clipPath> <clipPath id="right-curve" clipPathUnits="objectBoundingBox"> <path d="M0,0.943c0.074,0.033 0.156,0.055 0.241,0.057c0.344,0.007 0.759,-0.192 0.759,-0.192l0,-0.808l-1,0l0,0.943Z"/> </clipPath> <clipPath id="left-curve-mobile" clipPathUnits="objectBoundingBox"> <path d="M0,0.933c0.316,0.035 0.621,0.061 0.83,0.066c0.054,0.002 0.111,0.001 0.168,-0.001l0.002,-0.998l-1,-0l0,0.933Z"/> </clipPath> <clipPath id="left-curve" clipPathUnits="objectBoundingBox"> <path d="M0,0l0,0.863c0.145,0.04 0.483,0.128 0.645,0.137c0.157,0.007 0.355,-0.085 0.355,-0.085l0,-0.915l-1,0Z"/> </clipPath> <clipPath id="center-curve-mobile" clipPathUnits="objectBoundingBox"> <path d="M0,0l0,0.946c0,-0 0.209,0.054 0.5,0.054c0.291,0 0.5,-0.054 0.5,-0.054l0,-0.946l-1,0Z"/> </clipPath> <clipPath id="center-curve" clipPathUnits="objectBoundingBox"> <path d="M0,0l0,0.946c0,-0 0.209,0.054 0.5,0.054c0.291,0 0.5,-0.054 0.5,-0.054l0,-0.946l-1,0Z"/> </clipPath> </svg> <footer class='site-footer'> <section class="mobile-contact-bar"> <strong class="phone-number" title="1-800-SCRIPPS"><a class="telephone-link" href="tel:+18007274777">1-800-SCRIPPS</a></strong> <span class="numeric-for-vanity">(800-727-4777)</span> Find doctors, learn about services & classes. 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