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Leer alles over Artificial Intelligence (AI)

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itemtype="https://schema.org/BreadcrumbList"><li class="breadcrumb-item" itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemscope itemtype="http://schema.org/WebPage" itemprop="item" itemid="https://ddma.nl" href="https://ddma.nl"><span itemprop="name">Home</span></a><meta itemprop="position" content="1"></li><li class="breadcrumb-item" itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemscope itemtype="http://schema.org/WebPage" itemprop="item" itemid="https://ddma.nl/marketing/" href="https://ddma.nl/marketing/"><span itemprop="name">Marketing</span></a><meta itemprop="position" content="2"></li><li class="breadcrumb-item active" aria-current="page" itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><span itemprop="name">Artificial Intelligence</span><meta itemprop="position" content="3"></li></ol></nav> </div> <h1 class="is-style-ddma mb-4">Artificial Intelligence</h1> <p class="lead">DDMA is van mening dat een ethische, verantwoorde benadering van AI organisaties én klanten veel kan opleveren. Om dit te bereiken richt onze Commissie AI zich op het delen van kennis en gaat daarbij het gesprek aan met beleidsmakers en experts uit het bedrijfsleven, met als doel meer draagvlak te creëren voor het gebruik van algoritmes en machine learning.</p> </div> </div> <div class="banner-image-column | col-lg-4 pr-lg-0"> <div class="banner-image" style="background: url(https://ddma.nl/wp-content/uploads/2021/08/AI-DDMA-scaled.jpeg) center/cover no-repeat;"></div> </div> </div> </div> </div> <div class="container yard-blocks-grid"><div class=""><div class="row flex-align-top-left"> <div class="col-lg-4 col-md-6 col-sm-12 col-12 yard-blocks-grid-column"><div style="background-color:#dae1e6" class="pt-4 pb-2 pl-4 column"> <h2 class="wp-block-heading is-style-ddma">inhoud</h2> <ol class="wp-block-list"> <li style="font-size:16px"><a href="#Wat-is-artificial-intelligence" data-type="internal" data-id="#Wat-is-artificial-intelligence">Wat is Artificial Intelligence (AI)</a></li> <li style="font-size:16px"><a href="#artikelen">Artikelen</a></li> <li style="font-size:16px"><a href="#veelgestelde-vragen">Veelgestelde vragen</a></li> <li style="font-size:16px"><a href="#commissie-ai">DDMA Commissie AI</a></li> </ol> </div></div> <div class="col-lg-8 yard-blocks-grid-column"><div class="column"> <div class="yard-blocks-spacer yard-blocks-spacer-size-4"></div> <h2 class="wp-block-heading is-style-ddma" id="Wat-is-artificial-intelligence">Wat is artificial intelligence?</h2> <p>Om duidelijk voor ogen te hebben op welk vakgebied onze Commissie AI zich richt, is enige uitleg over wat AI precies is noodzakelijk. Binnen het vakgebied maken we namelijk onderscheid tussen Generative AI en AI die zich richt op automatisering.</p> <h3 class="wp-block-heading">Generative AI</h3> <p>Generative AI, een recent opgekomen tak van kunstmatige intelligentie, draait om creativiteit en het genereren van nieuwe inhoud zoals tekst, afbeeldingen en muziek. Dit type AI-tools, zoals ChatGPT, gaan verder dan geprogrammeerde instructies en heeft het vermogen om autonoom inhoud te produceren die (ogenschijnlijk) vaak verrassend origineel is. Denk aan schilderijen gemaakt door AI, of zelfs aan het schrijven van complexe verhalen. Generative AI is op dit moment hét onderwerp binnen de marketingwereld. Volgens de een is het een technologie met verbluffende mogelijkheden. Anderen vrezen juist of hun banen in de toekomst nog wel bestaan.</p> <h3 class="wp-block-heading">AI gericht op automatisering</h3> <p>Aan de andere kant hebben we AI die zich richt op automatisering en machine learning. Dit type AI is gericht op het verbeteren van taken en processen door het analyseren van gegevens, het ontdekken van patronen en het nemen van beslissingen op basis van die inzichten. Het doel is om menselijke tussenkomst te verminderen en efficiëntie te verhogen. Denk aan chatbots die klantvragen afhandelen, geautomatiseerde productieprocessen of zelfs voorspellende analyses om toekomstige trends te identificeren.</p> <p>In essentie draait het verschil tussen generative AI en AI voor automatisering en machine learning om creativiteit versus efficiëntie. Generative AI daagt de grenzen van menselijke creativiteit uit, terwijl AI voor automatisering en machine learning streeft naar slimmere en effectievere manieren om taken uit te voeren. Beide benaderingen hebben hun eigen waarde en toepassingsgebieden in de wereld van kunstmatige intelligentie.</p> </div></div> </div></div></div> <div class="container-fluid yard-blocks-grid banner--gray mb-lg-7 mb-md-7 mb-5"><div class="container"><div class="row"> <div class="col-lg-6 yard-blocks-grid-column"><div class="column"> <h2 class="wp-block-heading is-style-big">In-company Workshop Generative AI</h2> <p>Creatie is met de opkomst van Generative AI en applicaties als ChatGPT en Dall-E helemaal op z&#8217;n kop gezet. Zeker binnen het marketing- en communicatievak worden iedere dag nieuwe tools gelanceerd die je creatiever, efficiënter, succesvoller en innovatiever beloven te maken. Als je in al dit geweld het overzicht een beetje kwijt bent geraakt en je team te druk is om alles zelf te proberen, dan is de In-company Workshop Generative AI iets voor jou. Dit is dé kans om de (on)mogelijkheden van deze technologie te ontdekken, helemaal afgestemd op de behoeften van jouw organisatie.</p> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="yard-blocks-button"><a class="wp-block-button__link wp-element-button" href="https://ddma.nl/in-company-workshop-generative-ai-voor-marketeers/">Lees meer</a></div> </div> </div></div> <div class="col-lg-6 yard-blocks-grid-column"><div style="background-image:url(https://ddma.nl/wp-content/uploads/2023/06/12-inzichten-over-de-invloed-van-ChatGPT-en-andere-AI-tools-op-het-search-landschap.jpg)" class="column"></div></div> </div></div></div> <div class="container yard-blocks-grid bg-alabaster mb-lg-7 mb-md-7 mb-5 pt-md-4 pt-3 pr-md-5 pr-3 pb-md-4 pb-3 pl-md-5 pl-3"><div class=""><div class="row"> <div class="col-lg-12 yard-blocks-grid-column"><div class="column"> <h2 class="wp-block-heading is-style-ddma" id="artikelen">Artikelen</h2> <div class="yard-blocks-list-posts yard-blocks-list-posts--five-articles | container px-0"> <div class="row"> <div class="column col col-12 col-sm-6 col-lg-4 mb-2 mb-md-3"> <div class="card card--default card--full-mobile mx-0 border-0"> <div class="card-img-top position-relative overflow-hidden"> <img decoding="async" class="card-img-bg" src="https://ddma.nl/wp-content/uploads/2024/09/X-klein-768x651.jpg" alt="" loading="lazy"> <div class="card-read-more"> Lees meer </div> </div> <div class="card-body"> <div class="d-flex flex-wrap align-items-center mb-1 mb-md-2"> <span class="card-label | d-inline-block mr-2"> Artikel </span> <span class="card-label-separator | mr-2">|</span> <time datetime="2024-09-17" class="date date-- card-date"> 17 september 2024 </time> </div> <h3 class="card-title"> <a class="a-linkable-area" href="https://ddma.nl/kennisbank/x-onder-vuur-mogelijk-onrechtmatig-gebruik-van-persoonsgegevens-voor-ai-training/">X onder vuur: mogelijk onrechtmatig gebruik van persoonsgegevens voor AI-training</a> </h3> </div> </div> </div> <div class="column col col-12 col-sm-6 col-lg-4 mb-2 mb-md-3"> <div class="card card--default card--full-mobile mx-0 border-0"> <div class="card-img-top position-relative overflow-hidden"> <img decoding="async" class="card-img-bg" src="https://ddma.nl/wp-content/uploads/2024/08/Shall-we-not-talk-about-AI-for-once-768x512.jpg" alt="" loading="lazy"> <div class="card-read-more"> Lees meer </div> </div> <div class="card-body"> <div class="d-flex flex-wrap align-items-center mb-1 mb-md-2"> <span class="card-label | d-inline-block mr-2"> Artikel </span> <span class="card-label-separator | mr-2">|</span> <time datetime="2024-08-29" class="date date-- card-date"> 29 augustus 2024 </time> </div> <h3 class="card-title"> <a class="a-linkable-area" href="https://ddma.nl/kennisbank/shall-we-not-talk-about-ai-for-once/">Shall we not talk about AI for once? 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Zoals hierboven uitgelegd kan dit gaan om het automatiseren van processen, maar ook om creatieve activiteiten als tekstgeneratie.</p> <p>In de marketingwereld draait alles om het begrijpen van consumentengedrag en het effectief overbrengen van de juiste boodschap op het juiste moment. AI vergroot dit vermogen door inzichten te bieden op basis van data, klantinteracties te verbeteren en creatieve grenzen te verleggen. Met AI kunnen marketeers hun strategieën verfijnen, hun ROI verbeteren en uiteindelijk een meer gepersonaliseerde en boeiende ervaring voor hun doelgroep creëren. Het is duidelijk dat AI niet langer slechts een technologische trend is, maar een cruciale factor voor succes in de moderne marketingwereld.</p> </div></div></div> <div class="yard-blocks-collapse-item"><div class="yard-blocks-collapse-item__header"> <button class="yard-blocks-collapse-item__button" type="button" data-toggle="collapse" data-target="#collapse-a7096b2c-2b32-4abd-b7dd-0825af89cbde" aria-expanded="false" aria-controls="collapse-a7096b2c-2b32-4abd-b7dd-0825af89cbde"> Hoe kan DDMA mij helpen met mijn eigen inzet van AI </button> </div><div class="collapse " id="collapse-a7096b2c-2b32-4abd-b7dd-0825af89cbde" data-parent="#accordion-9080c53a-c1bd-4fbd-8785-4c92e91f50eb"><div class="yard-blocks-collapse-item__body"> <p>DDMA biedt wat betreft AI een verscheidenheid aan activiteiten om organisaties te helpen om AI op een vruchtbare en duurzame manier in te zetten.</p> <ol class="wp-block-list"> <li><strong>Kennisuitwisseling bij evenementen</strong>: DDMA organiseert diverse evenementen, workshops en webinars om de laatste ontwikkelingen en meest effectieve benaderingen binnen AI te delen. Zo organiseerden we onlangs een speciale workshop over hoe je als marketeer verschillende Generative AI-tools kon inzetten voor marketingactiviteiten.</li> <li><strong>Een uitgebreid netwerk</strong>: Als lid van DDMA heb je de mogelijkheid om in contact te komen met andere professionals binnen het domein van AI. Hierdoor ontstaan kansen voor samenwerking, het delen van gedachten en het opbouwen van waardevolle zakelijke relaties.</li> <li><strong>Richtlijnen en naleving van regelgeving</strong>: DDMA biedt richtlijnen en optimale werkwijzen met betrekking tot ethische en wettelijke praktijken binnen marketing. Dit is van bijzonder belang binnen het AI-domein, met de steeds dichterbij komende AI Act, een pakket aan regelgeving die de inzet van AI moet gaan reguleren. Leden kunnen bovendien gebruikmaken van ons juridisch team voor vragen.</li> <li><strong>Toegang tot bronnen en hulpmiddelen</strong>: DDMA biedt toegang tot artikelen, whitepapers, onderzoeken en gereedschappen die relevant zijn voor de inzet van AI.</li> <li><strong>Belangenbehartiging en vertegenwoordiging</strong>: DDMA behartigt de belangen van haar leden bij cruciale vraagstukken binnen de marketingsector. Dit omvat ook de betrokkenheid bij het aansnijden van relevante aangelegenheden bij wetgevers en andere stakeholders, ook met betrekking tot AI.</li> </ol> <p>Kortom, DDMA biedt viel kennis, informatie en ondersteuning voor organisaties die actief zijn binnen het AI-vakgebied. Let wel: veel van onze diensten zijn uitsluitend beschikbaar voor leden. <a href="https://ddma.nl/word-lid/">Lees hier meer over het DDMA-lidmaatschap</a>.</p> </div></div></div> <div class="yard-blocks-collapse-item"><div class="yard-blocks-collapse-item__header"> <button class="yard-blocks-collapse-item__button" type="button" data-toggle="collapse" data-target="#collapse-0bb558c3-4931-4d30-a4e9-186e5bd67ec7" aria-expanded="false" aria-controls="collapse-0bb558c3-4931-4d30-a4e9-186e5bd67ec7"> Kan ik AI-tools als ChatGPT op een veilige en compliant manier inzetten? </button> </div><div class="collapse " id="collapse-0bb558c3-4931-4d30-a4e9-186e5bd67ec7" data-parent="#accordion-9080c53a-c1bd-4fbd-8785-4c92e91f50eb"><div class="yard-blocks-collapse-item__body"> <p>Het gebruik van generatieve AI-systemen zoals ChatGPT is niet alleen voor organisaties relatief nieuw, maar ook voor de wetgever en toezichthouders. Daarom is op dit moment nog niet helemaal duidelijk of gebruik volledig compliant en veilig ingericht kan worden. Maar er zijn wel 4 aspecten waar je rekening mee kunt houden als je dergelijk systemen gaat inzetten in jouw organisatie:</p> <ol class="wp-block-list"> <li>Houd rekening met de <a href="https://ddma.nl/legal/wetgeving/ai-act/" data-type="link" data-id="https://ddma.nl/legal/wetgeving/ai-act/">AI Act</a></li> <li>Breng in kaart hoe AI verweven is in jouw organisatie? Welke rol speelt het?</li> <li>Begrijp en respecteer de Algemene Verordening Gegevensbescherming (AVG)</li> <li>Streef naar een verantwoorde en ethische inzet van AI. Kijk dus verder dan alleen wetgeving.</li> </ol> </div></div></div> </div> </div></div> </div></div></div> <div class="container yard-blocks-grid"><div class=""><div class="row"> <div class="col-lg-1 yard-blocks-grid-column invisible"><div class="column"> <p> </p> </div></div> <div class="col-lg-8 yard-blocks-grid-column"><div class="column"> <h2 class="wp-block-heading is-style-ddma" id="commissie-ai">DDMA Commissie AI</h2> </div></div> </div></div></div> <div class="container yard-blocks-grid mb-lg-7 mb-md-7 mb-5"><div class=""><div class="row"> <div class="col-lg-12 yard-blocks-grid-column"><div class="column"><div class="yard-blocks-list-posts yard-blocks-list-posts--persons | container px-0"> <div class="row"> <div class="column | col-xl-2 col-lg-3 col-sm-4 col-6 mb-2 mb-md-2"> <div class="card card--person | mx-0"> <div class="card-img-top position-relative overflow-hidden"> <div class="card-img-bg w-100 h-100" style="background: 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