Microsoft Teams (For Teaching and Learning) | Administration and support services

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href="/admin-services/ict/self-service/digital-education-services/">Digital Education Services</a><span class="sr-only"> navigation</span></h3> <ul> <li><a href="/admin-services/ict/self-service/digital-education-services/getting-started/">Getting Started</a> <ul class="multilevel-linkul-0"> <li><a href="/admin-services/ict/self-service/digital-education-services/getting-started/academic-staff/">Academic Staff</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/getting-started/non-academic-staff/">Non-Academic Staff</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/getting-started/guest-lecturer-or-presenter/">Guest Lecturer or Presenter</a></li> <li><a href="/admin-services/ict/new-to-imperial/students/">Student</a></li> </ul> </li><li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/">Audio Visual Services</a> <ul class="multilevel-linkul-0"> <li><a href="https://www.imperial.ac.uk/ict/elearning-apps/PanoptoRoomInfo/" target="_blank">Teaching Spaces with Panopto</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/purchase-av-equipment/">Purchase AV equipment</a></li> <li><a href="https://www.imperial.ac.uk/staff/tools-and-reference/web-guide/tools/digital-signage/" class="">Digital Signage</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/it-support-for-teaching-spaces/">IT support for teaching spaces</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/help-guides/">Help Guides</a></li> </ul> </li><li><span class="currentbranch0"><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/">Digital Education Platforms</a></span> <ul class="multilevel-linkul-0"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/panopto/">Panopto (Lecture recording)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/">Blackboard Learn (Virtual Learning Environment)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/anthology-ally-accessible-content-help/">Anthology Ally (Accessible Content Help)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/">Turnitin (Text matching software)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/mentimeter/">Mentimeter (Real-time polling)</a></li> <li><span class="currentbranch1"><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/">Microsoft Teams (For Teaching and Learning)</a></span></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feedback-fruits-peer-assessment/">Feedback Fruits (Peer Assessment)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/webpa/">WebPA (Peer Assessment)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/mobius-assessment-mathematics-tool/">Möbius Assessment (Mathematics tool)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/">WISEflow (Online Assessment)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/schoolyear-safe-exam-workspace-secure-exams/">Schoolyear Safe Exam Workspace (Secure Exams)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/starfish/">Starfish (Welfare and academic support)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/ed-discussion/">ed discussion</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/banner-integrations-with-digital-education-services/">Banner Integrations with Digital Education Services</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/teaching-and-learning-policies/">Teaching and Learning Policies</a></li> <li><a href="https://www.imperial.ac.uk/ict/elearning-apps/IWantTo/" target="_self">Find service by use case</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/multi-factor-authentication-mfa-in-cluster-rooms-and-lecture-theatres/">Multi-factor Authentication (MFA) in cluster rooms and lecture theatres</a></li> </ul> </li><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-innovation-services/">Digital Education Innovation Services</a> <ul class="multilevel-linkul-0"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-innovation-services/digital-education-innovation-pilot-policy/">Digital Education Innovation Pilot Policy</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-innovation-services/glossary/">Glossary</a></li> </ul> </li><li><a href="/admin-services/ict/self-service/digital-education-services/meet-the-team/">Meet The Team</a></li><li><a href="/admin-services/ict/self-service/digital-education-services/diged_webinar_week/">DigEd Webinar Week 2023</a></li><li><a href="/admin-services/ict/" target="_blank" class="">ICT Homepage</a></li>  </ul> </nav> </div> </div> </div> </div> </header> <main id="page"> <div class="show-no-js"> <div class="container"> <p class="step-1">In this section</p> <nav class="nav-fallback"> <ul class="nav-fallback__parent"> <li> <a class="lwi" href="/admin-services/ict/self-service/digital-education-services/"> Digital Education Services </a> </li> </ul> <ul class="cluster cluster--pad-m"><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/creating-and-managing-a-team/">Creating and managing a Team</a></li><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/adding-staff-and-students-to-a-team/">Adding staff and students to a Team</a></li><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/add-content-to-your-team/">Add content to your Team</a></li><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/setting-up-meetings-in-teams/">Setting up meetings in Teams</a></li><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/breakout-rooms-in-teams/">Breakout Rooms in Teams</a></li><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/moving-teams-recordings-into-panopto-/">Moving Teams Recordings into Panopto </a></li><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/teams-for-students/">Teams for Students</a></li><li><a href="/admin-services/ict/self-service/connect-communicate/office-365/apps/microsoft-teams/">Microsoft Teams (Office 365)</a></li><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/banner-integrations-with-digital-education-services/">Banner Integration</a></li><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/teams-rooms/">Teams Rooms</a></li></ul> </nav> </div> </div> <div class="container content-template" id="content"> <nav class="page-area-heading"> <a href="/admin-services/ict/self-service/digital-education-services/">Digital Education Services</a> </nav> <div class="page-heading lg-8 sm-12"> <div class="breadcrumbs"> <ul> <li><a href="/">Imperial Home</a></li> <li><a href="/admin-services/">Administration and support services</a></li><li><a href="/admin-services/ict/">Information and Communication Technologies</a></li><li><a href="/admin-services/ict/self-service/">Self service</a></li><li><a href="/admin-services/ict/self-service/digital-education-services/">Digital Education Services</a></li><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/">Digital Education Platforms</a></li><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/">Microsoft Teams (For Teaching and Learning)</a></li> </ul> </div> <h1>Microsoft Teams (For Teaching and Learning)</h1> </div> <div class="row row--space-between flow-opposite top" id=""> <aside class="col lg-3 md-4 sm-12"> <div class="section-sidebar"> <button class="section-sidebar__button" aria-expanded="false" aria-controls="section-sidebar-content"> <h2 class="section-sidebar__heading">In this section</h2> <svg role="img" aria-hidden="true" focusable="false" class="icon icon--m"> <use xlink:href="/assets/website/images/svg/icons.svg#chevron-down"></use> </svg> </button> <div class="section-sidebar__content" id="section-sidebar-content"> <ul class="section-sidebar__list flow-2xs"><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/creating-and-managing-a-team/">Creating and managing a Team</a></li><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/adding-staff-and-students-to-a-team/">Adding staff and students to a Team</a></li><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/add-content-to-your-team/">Add content to your Team</a></li><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/setting-up-meetings-in-teams/">Setting up meetings in Teams</a></li><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/breakout-rooms-in-teams/">Breakout Rooms in Teams</a></li><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/moving-teams-recordings-into-panopto-/">Moving Teams Recordings into Panopto </a></li><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/teams-for-students/">Teams for Students</a></li><li><a href="/admin-services/ict/self-service/connect-communicate/office-365/apps/microsoft-teams/">Microsoft Teams (Office 365)</a></li><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/banner-integrations-with-digital-education-services/">Banner Integration</a></li><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/teams-rooms/">Teams Rooms</a></li> </ul> </div> </div> </aside> <div class="col lg-8 sm-12" role="main" id="primary-content">  <div class="module flow-m">  <div class="col lg-12 full page-banner"> <picture> <source type="image/webp" srcset=" https://pxl-imperialacuk.terminalfour.net/fit-in/539x152/filters:format(webp)/prod01/channel_3/media/images/banner-bottom-block-3000X850/TeamsLogo.jpg 534w, https://pxl-imperialacuk.terminalfour.net/fit-in/1079x305/filters:format(webp)/prod01/channel_3/media/images/banner-bottom-block-3000X850/TeamsLogo.jpg 1079w, https://pxl-imperialacuk.terminalfour.net/fit-in/2158x610/filters:upscale()/filters:format(webp)/prod01/channel_3/media/images/banner-bottom-block-3000X850/TeamsLogo.jpg 2158w, https://pxl-imperialacuk.terminalfour.net/fit-in/4316x1220/filters:upscale()/filters:format(webp)/prod01/channel_3/media/images/banner-bottom-block-3000X850/TeamsLogo.jpg 4316w" sizes=" (min-width: 1520px) 1079px, (min-width: 1025px) calc(75vw - 82px), (min-width: 930px) calc(75vw - 50px), 100vw" > <source type="image/jpeg" srcset=" https://pxl-imperialacuk.terminalfour.net/fit-in/539x152/prod01/channel_3/media/images/banner-bottom-block-3000X850/TeamsLogo.jpg 534w, https://pxl-imperialacuk.terminalfour.net/fit-in/1079x305/prod01/channel_3/media/images/banner-bottom-block-3000X850/TeamsLogo.jpg 1079w, https://pxl-imperialacuk.terminalfour.net/fit-in/2158x610/filters:upscale()/prod01/channel_3/media/images/banner-bottom-block-3000X850/TeamsLogo.jpg 2158w, https://pxl-imperialacuk.terminalfour.net/fit-in/4316x1220/filters:upscale()/prod01/channel_3/media/images/banner-bottom-block-3000X850/TeamsLogo.jpg 4316w" > <img src="https://pxl-imperialacuk.terminalfour.net/fit-in/1079x305/prod01/channel_3/media/images/banner-bottom-block-3000X850/TeamsLogo.jpg" alt="Microsoft Teams" width="3000" height="850" class="full" fetchpriority="high" loading="eager"> </picture> <div class="intro-text secondary"> <p>Using Microsoft Teams for Teaching and Learning</p> </div> </div>   <div class="row video-text"> <div class="col lg-6"> <div class="video-player" data-src="https://www.youtube.com/watch?v=U1ToVU9iJw8" tabindex="0"> <figure class="caption"> <div class="video-placeholder "> <img src="/assets/website/images/placeholder/panopto-placeholder1x.jpg" alt="Introduction to using Microsoft Teams"/> <a href="#" class="play-button">Play video</a> </div> <figcaption>Introduction to using Microsoft Teams</figcaption> </figure> </div> </div> <div class="col lg-6"> <div class="content lg-10 md-12 wysiwyg"> <h3 class="title fake-h2 sr-only">intro video</h3> <p>Teams is a communication and collaboration tool from Microsoft that can be used within a teaching and learning environment to facilitate blended learning delivery. For more general information on Microsoft Teams, visit our <a href="/admin-services/ict/self-service/connect-communicate/office-365/apps/microsoft-teams/">Microsoft Teams</a> web page. </p> </div> </div></div>  <div class="highlight"> <a href="https://www.microsoft.com/en-gb/microsoft-365/microsoft-teams/download-app" class="btn" target="_blank"><span>Download the Teams App for Mobile and Desktop</span><svg role="img" aria-hidden="true" focusable="false" class="icon icon--m"><use xlink:href="/assets/website/images/svg/icons.svg#chevron-right"></use></svg></a><a href="https://teams.microsoft.com" class="btn" target="_blank"><span>Log in to Teams via your browser</span><svg role="img" aria-hidden="true" focusable="false" class="icon icon--m"><use xlink:href="/assets/website/images/svg/icons.svg#chevron-right"></use></svg></a> </div> <div class="row wysiwyg"> <h2>What Teams offers</h2> <p>Bring together your communications (chats and meetings) and work into one space.</p> <ul> <li>Reduce the email burden by using instant messaging (chats), conversations within your teams and meetings (audio, video and chat).</li> <li>Use @ mentions for individuals, channels or whole team to get the attention of your audience.</li> <li>Bring together all the useful elements of your work in your team channels, including websites, notebooks, files and apps.</li> </ul> <div> <h2>How to Access Teams</h2> <p>Microsoft Teams can be used in a web browser or can be downloaded as an App to your desktop or mobile device.</p> <h3>Using the Teams Desktop and Mobile App</h3> <p>ICT at Imperial recommends users <a title="download the application to their device link opens in a new window" href="https://www.microsoft.com/en-gb/microsoft-365/microsoft-teams/download-app" target="_blank">download the application to their device</a> for the best experience. </p> <h3>Using Teams in a Browser</h3> <p>You can access Teams when you <a title="log in to Office 365 link opens in a new window" href="https://office.imperial.ac.uk/" target="_blank">log in to Office 365</a> and view all the applications via the waffle icon.</p> <p><strong>Please note</strong> that not all browsers support the full range of Teams functionality and therefore it is recommended that you consider using either of the following supported browsers:</p> <ul> <li>Google Chrome (across Windows 10, Mac OS X and Linux)</li> <li>Microsoft Edge (Windows and Mac OS X)</li> </ul> <p>Browser versions of Teams do not allow screen sharing and provide a different meeting experience by only showing single speaker view, as opposed to the grid view of multiple people available in the Desktop and Mobile App. </p> </div> </div> <div class="row equal-height-columns"> <div class="heading"> <h2 class="title fake-h3 not-sr-only">Using Teams for Teaching and Learning</h2> </div> <div class="col lg-4 md-4"> <div class="media-item full primary reverse equal-height"> <a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/teams-for-students/"> <div class="content"> <h3 class="title">Using Teams as a Student</h3> <p>Some teaching delivery at Imperial is conducted over Microsoft Teams, see our help page for more information on how to get started using Teams.</p> <p> <span class="link primary">Get started using teams as a Student</span> </p> </div> </a> </div> </div> <div class="col lg-4 md-4"> <div class="media-item full secondary reverse equal-height"> <a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/banner-integrations-with-digital-education-services/"> <div class="content"> <h3 class="title">Banner integration with Teams</h3> <p>Teams Classes can be automatically created for Curriculum modules you are teaching.</p> <p> <span class="link primary">Find out more about how Banner integrates with Teams</span> </p> </div> </a> </div> </div> <div class="col lg-4 md-4"> <div class="media-item full info reverse equal-height"> <a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/moving-teams-recordings-into-panopto-/"> <div class="content"> <h3 class="title">Moving Teams recordings to Panopto</h3> <p>By default recordings from Teams will be saved in your OneDrive or Team SharePoint site. You may wish to transfer recordings of your lectures in Teams to Panopto so all your video content is in one place.</p> <p> <span class="link primary">Find out more about how to move recordings to Panopto</span> </p> </div> </a> </div> </div> </div>   <div class="row equal-height-columns"> <h2 class="sr-only">Using Teams for Teaching and Learning</h2> <div class="col lg-4 md-4"> <div class="media-item full primary reverse equal-height"> <a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/creating-and-managing-a-team/"> <div class="content"> <h3 class="title">Creating and managing a Team</h3> <p>Find out how to create, rename and delete a team</p> <p> <span class="link primary">Create a Team</span> </p> </div> </a> </div> </div> <div class="col lg-4 md-4"> <div class="media-item full secondary reverse equal-height"> <a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/adding-staff-and-students-to-a-team/"> <div class="content"> <h3 class="title">Adding Staff and Students to a Team</h3> <p>Find out how to add staff and students to be part of your Team</p> <p> <span class="link primary">Add staff and students</span> </p> </div> </a> </div> </div> <div class="col lg-4 md-4"> <div class="media-item full info reverse equal-height"> <a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/add-content-to-your-team/"> <div class="content"> <h3 class="title">Add content to your Team</h3> <p>Find out how to add content in to your Team</p> <p> <span class="link primary">Add content in to your Team</span> </p> </div> </a> </div> </div> </div>   <div class="row equal-height-columns"> <h2 class="sr-only">CB4</h2> <div class="col lg-4 md-4"> <div class="media-item full primary reverse equal-height"> <a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/moving-teams-recordings-into-panopto-/"> <div class="content"> <h3 class="title">Moving teams recordings in to Panopto</h3> <p>Teams can be integrated with Panopto to automatically move your meeting recordings in to Panopto.</p> <p> <span class="link primary">Find out more about the Teams and Panopto integration</span> </p> </div> </a> </div> </div> <div class="col lg-4 md-4"> <div class="media-item full secondary reverse equal-height"> <a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/banner-integrations-with-digital-education-services/"> <div class="content"> <h3 class="title">Banner integration</h3> <p>Teams in integrated with Banner and can automatically create Teams Classes and manage student registrations.</p> <p> <span class="link primary">Find out more about the Banner integration</span> </p> </div> </a> </div> </div> <div class="col lg-4 md-4"> <div class="media-item full info reverse equal-height"> <a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/teams-rooms/"> <div class="content"> <h3 class="title">Teams Rooms</h3> <p>If you are using a teaching space equipped with Teams Room functionality please read our help guide.</p> <p> <span class="link primary">Teams Room help guides</span> </p> </div> </a> </div> </div> </div>   <div class="flexible fixed "> <div class="heading sr-only"> <h2 class="title">second row blocks</h2> </div> <div class="row equal-height-columns">  <div class="flexible__item"> <div class="media-item full primary reverse equal-height"> <a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/setting-up-meetings-in-teams/"> <div class="content"> <h3 class="title">Setting up meetings in Teams</h3> <p>Find out how to set up Teams meetings using CELCAT, Meet now and more</p> <p> <span class="link primary">Find out how to set up meetings</span> </p> </div> </a> </div> </div>   <div class="flexible__item"> <div class="media-item full secondary reverse equal-height"> <a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/breakout-rooms-in-teams/"> <div class="content"> <h3 class="title">Breakout rooms</h3> <p>Information on how to set up breakout rooms in Teams</p> <p> <span class="link primary">Make a breakout room</span> </p> </div> </a> </div> </div>   <div class="flexible__item"> <div class="general-content wysiwyg media-item full info reverse equal-height"> <div class="content"> <h3 class="title">Help and support</h3> <ul> <li>Visit the <a href="/admin-services/ict/self-service/connect-communicate/office-365/apps/microsoft-teams/">Microsoft Teams</a> web page for general information on Teams</li> <li>Microsoft's own <a href="https://support.microsoft.com/en-gb/teams" target="_blank" title="help and support web pages link opens in a new window">help and support web pages</a></li> <li><a href="https://servicemgt.imperial.ac.uk/ask" target="_blank" title="Raise a ticket in ASK link opens in a new window">Raise a ticket in ASK</a></li> </ul> </div> </div> </div>  </div> </div>  <div class="row wysiwyg"> <h2>Teams usage guidance</h2> <p>The pandemic has resulted in higher usage of Microsoft Teams throughout the College. Teams has helped the College collaborate more effectively during the pandemic and has been vital for the College to operate remotely under these exceptional circumstances. <br /> <br />Despite its many benefits this presents several data protection issues and correct ‘Teams etiquette’ is paramount to protect, not only the risk of sensitive data being published but the well-being of everybody using teams to hold virtual meetings.<br /> <br />Each Team meeting has chat functionality which is accessible to all participants. Please be mindful that Meeting participants can still view the teams chat even after they have left the meeting. We need to be acutely aware of this and be conscious of what we post within the teams chat function during and after any meeting has closed or in the case where a participant(s) leaves before the meeting ends.<br /> <br />If follow on meetings are required involving different participants then it is recommended to close the original meeting and create a new one. This will create a new chat. It is, however, good practice to remain mindful of the information we post within the chat function when using Teams.</p> </div> </div> <section class="supplementary-content row"> <div class="supplementary-content__sizer col"></div> </section>  </div> </div> </div> </main> <footer class="footer" role="contentinfo"> <section class="footer__sub"> <header class="sr-only"> <h2 class="sr-only">Contact and Links</h2> </header> <div class="container"> <div class="bordered-section"><div class="row row--space-between row--gap-on-collapse" itemscope itemtype="https://schema.org/Organization"> <div class="col lg-4 sm-12"> <h3 class="step-4"><span itemprop="name">Information and Communication Technologies</span></h3></div> <div class="col lg-7 md-8 sm-12"> <div class="row row--sub-footer" itemscope itemtype="http://schema.org/PostalAddress"> <div class="col lg-6 xs-12"> <div class="flow-xs"> <h4 class="step-0">Main location</h4> <p><strong>ICT Service Desk<br /></strong>Abdus Salam Library<br 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