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Our IT-Support is your first point of contact:</p><ul><li><b>E-Mail: <a href="mailto:it-support@tum.de">it-support@tum.de</a></b></li><li><b>Telephone: 0049.89.289.17123</b></li><li><b><a href="/en/it/it-support/" class="internal-link">Here's how you can reach us</a></b></li></ul><p>Please use also the <a href="/en/it/suche/" class="internal-link">internal search</a> or the <a href="/en/it/faq/" class="internal-link">FAQ (frequently asked questions)</a>.</p> </div> </div> <div id="c9528" class="frame cols cols-2 cols-left frame-type-textmedia frame-layout-0 frame-space-before-extra-small"> <a id="c9529"></a> <h2 class="hx"> I want to ... </h2> <ul> <li><a href="/en/it/home/" class="internal-link">set a new password</a></li> </ul><ul> <li><a href="/en/it/faq/e-mail/e-mail-in-general/how-can-i-create-a-tum-e-mail-address-how-can-i-access-my-e-mails/" class="internal-link">choose a TUM e-mail address</a></li> </ul><ul> <li><a href="https://doku.lrz.de/konfiguration-von-exchange-clients-4427178.html?showLanguage=en_GB" target="_top" class="external-link">access Exchange via Outlook</a></li> </ul><ul> <li><a href="/en/it/faq/e-mail/exchange/how-can-i-access-exchange-via-web/" class="internal-link">access Exchange via the Webinterface (OWA)</a></li> </ul><ul> <li><a href="/en/it/faq/software-hardware/software-in-general/where-can-i-download-microsoft-products-free-of-charge/" class="internal-link">download Microsoft products for free</a></li> </ul><ul> <li><a href="/en/it/faq/internet-access-eduroam-vpn-wifi/internet-access-eduroam-vpn-wifi/what-is-eduroam-and-how-can-i-use-it/" class="internal-link">access the eduroam WiFi</a></li> </ul><ul> <li><a href="/en/it/faq/media-production-design/corporate-design/where-can-i-find-templates-for-the-tum-corporate-design/" class="internal-link">use the TUM Corporate Design</a></li> </ul><ul> <li><a href="/en/it/faq/storage-nas-filer-project-storage-webdisk/storage-data-services-in-general/what-is-the-central-storage/" class="internal-link">store my data safely</a></li> </ul> </div> <div id="c9538" class="frame cols cols-2 cols-right frame-type-textmedia frame-layout-0 frame-space-before-extra-small"> <a id="c9539"></a> <h2 class="hx"> Important Logins </h2> <ul> <li><a href="https://eaccess.ub.tum.de/login" title="Opens external link in new window" target="_blank" class="external-link-new-window" rel="noreferrer">eAccess: library</a></li> </ul><ul> <li><a href="https://doku.lrz.de/eduroam-10745876.html" title="Opens external link in new window" target="_blank" class="external-link" rel="noreferrer">eduroam: WiFi</a></li> </ul><ul> <li><a href="https://mail.tum.de" title="Opens external link in new window" target="_blank" class="external-link-new-window" rel="noreferrer">Exchange: webmail</a></li> </ul><ul> <li><a href="https://www.moodle.tum.de/" title="Opens external link in new window" target="_blank" class="external-link-new-window" rel="noreferrer">Moodle: eLearning</a></li> </ul><ul> <li><a href="https://webdisk.ads.mwn.de" title="Opens external link in new window" target="_blank" class="external-link-new-window" rel="noreferrer">NAS: online storage</a></li> </ul><ul> <li><a href="http://portal.mytum.de/navigation_view" title="Opens external link in new window" target="_blank" class="external-link-new-window" rel="noreferrer">MyTUM: internal platform</a></li> </ul><ul> <li><a href="https://syncandshare.lrz.de" title="Opens external link in new window" target="_blank" class="external-link-new-window" rel="noreferrer">Sync+Share: data synchronizing and sharing</a></li> </ul><ul> <li><a href="https://campus.tum.de/tumonline/webnav.ini" title="Opens external link in new window" target="_blank" class="external-link-new-window" rel="noreferrer">TUMonline: study &amp; teaching</a></li> </ul> </div> <div class="clearer"></div> </div> <div class="link-to-top js-link-to-top"> <a href="#content" title="go back to the top of the page"> To top </a> </div> </div> <div id="sidebar" class="sidebar"> <div id="pusher">-</div> <aside class="contact"> <div id="c3" class="frame frame-type-textmedia frame-layout-0"> <a id="c634"></a> <h3 class="hx"> Information Technology </h3> <p><b>Technical University of Munich</b><br> Arcisstr. 21<br> 80333 München </p> <p>Tel. +49.89.289.17123<br> <b><a href="mailto:it-support@tum.de">it-support@tum.de</a></b></p> </div> </aside> <aside class="side"> <div id="c9526" class="frame important box frame-type-list frame-layout-0"> <a id="c9527"></a> <h2 class="hx"> <a href="https://status.it.tum.de/" target="_blank" rel="noreferrer">Interruption Notification</a> </h2> <div class="tx-curlcontent"> <article class="tx-curlcontent-main"> <div class="cc_eventslist"> <div class="ccev_item"> <div class="ccev_date">2. December 2024, 08:00 – 09:00 h</div> <div class="js-accordion frame-type-textmedia frame-layout-0"> <h5 class="hx expander"><button id="accordion5id" class="cordi">eAccess: <span class="waka_what"> Wartung (Ausfall) / Maintenance (Interruption)</span></button></h5> <div id="sec5" role="region" aria-labelledby="accordion5id" class="expandable">We will conduct eAccess upgrades. Interruptions of service are possible. https://www.ub.tum.de/aktuelles/eaccess-am-02122024-voruebergehend-nicht-erreichbar</div> </div> </div> <div class="ccev_item"> <div class="ccev_date">21. January 2025, 07:00 h – 23. January 2025 17:00 h</div> <div class="js-accordion frame-type-textmedia frame-layout-0"> <h5 class="hx expander"><button class="cordi">ZV-IT: <span class="waka_what"> Wartung (Ausfall) / Maintenance (Interruption)</span></button></h5> <div role="region" aria-labelledby="accordion5id" class="expandable">Am 21., 22. und 23. Januar 2025 werden in München, Garching, Freising und Straubing alle Komplettsysteme zur Ausstellung und Verlängerung von Studentenausweisen sowie alle Ausstellungs- und Verlängerungsdrucker gewartet. Dazu gehören auch die Reinigung und Prüfung der Geräte. ZIT-Betrieb CMIT</div> </div> </div> <div class="small">Updated: 2024-11-27 19:26 CET</div> </div> </article> </div> </div> <div id="c9534" class="frame frame-type-header frame-layout-0 clearer"> <a id="c9535"></a> <h2 class="hx"> <a href="/en/it/news/itnews/">TUM IT-Newsletter - register now</a> </h2> </div> <div id="c9536" class="frame info ibox frame-type-textmedia frame-layout-0"> <a id="c9537"></a> <div> <h2 class="hx"> <a href="/en/it/faq/">FAQ</a> </h2> <p>Answers to frequently asked IT questions. <a href="/en/it/faq/" class="internal-link">Go to questions<br></a></p> </div> </div> </aside> </div> </div> </div> <footer> <div class="sitefooter"> <div class="belt"> <ul class="siteinfo"><li><a href="/en/it/datenschutz/">Privacy</a></li><li><a href="/en/it/impressum/">Imprint</a></li><li><a href="/en/it/barrierefreiheit/">Accessibility</a></li></ul> <img src="https://tum.de/hsts/default" height="1" width="1" /> </div> </div> </footer> <script src="/typo3/ext/tumtheme/Resources/Public/Javascript/libs/jquery/jquery-3.5.1.min.js?1657631307"></script> <script src="/typo3/ext/t3up_carousel/Resources/Public/JavaScript/bootstrap.custom.min.js?1657631299"></script> <script src="/typo3/ext/tumtheme/Resources/Public/Javascript/libs/t3upcarousel/fancybox.custom.min.js?1657631307"></script> <script src="/typo3/ext/fetchurl/Resources/Public/JavaScript/IframeSwitch.js?1657631287"></script> <script src="/typo3/ext/tumtheme/Resources/Public/Javascript/libs/qrcode/qrious.min.js?1657631307"></script> <script src="/typo3/ext/social_gdpr/Resources/Public/JavaScript/decode.js?1657631298"></script> <script src="/typo3/ext/curlcontent/Resources/Public/JavaScript/mediatum-tabs-package.min.js?1657631285"></script> <script src="/typo3/ext/dp_cookieconsent/Resources/Public/JavaScript/dp_cookieconsent.js?1657631286"></script> <script src="/typo3/ext/tumtheme/Resources/Public/Javascript/DpCookieconsent/consent.js?1657631307"></script> <script src="/typo3/ext/tumtheme/Resources/Public/Javascript/tum.js?1669205946"></script> <!-- ~ Copyright (c) 2021. ~ ~ @category TYPO3 ~ ~ @copyright 2021 Dirk Persky (https://github.com/DirkPersky) ~ @author Dirk Persky <info@dp-wired.de> ~ @license MIT --> <!-- Begin Cookie Consent plugin by Dirk Persky - https://github.com/DirkPersky/typo3-dp_cookieconsent --> <script type="text/plain" data-ignore="1" data-dp-cookieDesc="layout"> This website uses cookies and Matomo to accelerate usability. <a aria-label="learn more about cookies" tabindex="1" class="cc-link" href="/en/it/datenschutz/#AktiveKomponenten" rel="noopener noreferrer nofollow" target="_blank" > More information </a> </script> <script type="text/plain" data-ignore="1" data-dp-cookieSelect="layout"> <div class="dp--cookie-check" xmlns:f="http://www.w3.org/1999/html"> <label for="dp--cookie-require"> <input type="hidden" name="" value="" /><input disabled="disabled" class="dp--check-box" id="dp--cookie-require" tabindex="-1" type="checkbox" name="" value="" checked="checked" /> necessary </label> <label for="dp--cookie-statistics"> <input class="dp--check-box" id="dp--cookie-statistics" tabindex="1" type="checkbox" name="" value="" /> statistics </label> </div> </script> <script type="text/plain" data-ignore="1" data-dp-cookieRevoke="layout"> <div class="cc-revoke dp--revoke {{classes}}"> <i class="dp--icon-fingerprint"></i> <span class="dp--hover">Cookie Policy</span> </div> </script> <script type="text/plain" data-ignore="1" data-dp-cookieIframe="layout"> <div class="dp--overlay-inner"> <div class="dp--overlay-header">{{notice}}</div> <div class="dp--overlay-description">{{desc}}</div> <div class="dp--overlay-button"> <button class="db--overlay-submit" onclick="window.DPCookieConsent.forceAccept(this)" data-cookieconsent="{{type}}" {{style}}> {{btn}} </button> </div> </div> </script> <script type="text/javascript" data-ignore="1"> window.cookieconsent_options = { overlay: { notice: true, box: { background: 'rgba(48,112,179,.75)', text: '#fff' }, btn: { background: '#b81839', text: '#fff' } }, content: { message:'This website uses cookies and Matomo to accelerate usability.', dismiss:'dismiss <span></span>cookies', allow:'necessary <span></span>cookiess', deny: 'necessary <span></span>cookies', link:'More information', href:'/en/it/datenschutz/', target:'_blank', 'allow-all': 'all cookies', media: { notice: 'Cookie Notice', desc: 'Loading this resource will connect to external servers which use cookies and other tracking technologies to personalize and improve experience. 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