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FRAGMENT --> <div class="xfpage page basicpage"> <div id="container-de7e281d72" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="megamenu aem-GridColumn aem-GridColumn--default--12"> <!-- Header HTML Template - Start --> <section class="mega-menu"> <div class="mega-menu--wrapper"> <div class="mega-menu--content-wrapper"> <div class="mega-menu--content"> <div class="mega-menu--content-header"> <h5 class="content-header"><a href="https://www.avaya.com/en/solutions/innovation-without-disruption/" role="menu-item"> Innovation Without Disruption</a></h5> <p> Future-proof your customer and employee experiences. </p> </div> <div class="mega-menu--link-wrapper"> <h4 class="mega-menu--section-items-title">Business Outcome</h4> <ul class="mega-menu--link-list three-columns"> <li> <ul class="mega-menu--column anchors"> <li class="mega-menu--link-item"> <a href="https://www.avaya.com/en/solutions/customer-experience-and-contact-center/"> <span class="link-item--wrapper"> Improve Customer Experience <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </span> </a> <p> Deliver effortless experiences for customers and employees alike. </p> </li> <li class="mega-menu--link-item mega-menu--link-item-anchor "> <a href="https://www.avaya.com/en/solutions/customer-experience-and-contact-center/#self-service">Self Service <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </a> <p> Reduce costs and customer wait times with autonomous AI assistance. </p> </li> <li class="mega-menu--link-item mega-menu--link-item-anchor "> <a href="https://www.avaya.com/en/solutions/customer-experience-and-contact-center/#assisted-service">Assisted Service <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </a> <p> Enhance personalization and deliver faster, more effective service. </p> </li> <li class="mega-menu--link-item mega-menu--link-item-anchor "> <a href="https://www.avaya.com/en/solutions/customer-experience-and-contact-center/#seamless-digital-access">Seamless Digital Access <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </a> <p> Drive engagement with a unified experience across all channels. </p> </li> </ul> </li> <li> <ul class="mega-menu--column anchors"> <li class="mega-menu--link-item"> <a href="https://www.avaya.com/en/solutions/employee-experience/"> <span class="link-item--wrapper"> Increase Employee Engagement <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </span> </a> <p> AI-powered guidance equips your agents with better support tools. </p> </li> <li class="mega-menu--link-item mega-menu--link-item-anchor "> <a href="https://www.avaya.com/en/solutions/employee-experience/#connected-employee">Connected Employee <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </a> <p> Business continuity and collaboration no matter the time zone. </p> </li> <li class="mega-menu--link-item mega-menu--link-item-anchor "> <a href="https://www.avaya.com/en/solutions/employee-experience/#workforce-engagement">Workforce Engagement <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </a> <p> Stronger employee experiences, stronger business growth. </p> </li> </ul> </li> <li> <ul class="mega-menu--column anchors"> <li class="mega-menu--link-item"> <a href="https://www.avaya.com/en/solutions/business-growth/"> <span class="link-item--wrapper"> Drive Business Growth <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </span> </a> <p> Reduce costs and streamline customer support. </p> </li> <li class="mega-menu--link-item mega-menu--link-item-anchor "> <a href="https://www.avaya.com/en/solutions/business-growth/#customer-journey-orchestration">Customer Journey Orchestration <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </a> <p> Synchronize experiences for more personalized, effective journeys. </p> </li> <li class="mega-menu--link-item mega-menu--link-item-anchor "> <a href="https://www.avaya.com/en/solutions/business-growth/#proactive-customer-care">Proactive Customer Care <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </a> <p> AI-led predictive analytics answer questions before they’re asked. </p> </li> </ul> </li> </ul> </div> </div> </div> <div class="mega-menu--spotlight"> <div class="spotlight"> <h4 class="spotlight-title">Industries</h4> <ul class="spotlight-list"> <li class="spotlight-item"> <a target="_self" href="https://www.avaya.com/en/solutions/healthcare-provider/">Healthcare</a> </li> <li class="spotlight-item"> <a target="_self" href="https://www.avaya.com/en/solutions/education/">Education</a> </li> <li class="spotlight-item"> <a target="_self" href="https://www.avaya.com/en/solutions/financial-services/">Financial Services</a> </li> <li class="spotlight-item"> <a target="_self" href="https://www.avaya.com/en/solutions/media-and-entertainment/">Media and Entertainment</a> </li> <li class="spotlight-item"> <a target="_self" href="https://www.avaya.com/en/solutions/public-sector/">Government</a> </li> </ul> </div> </div> </div> </section> </div> </div> </div> </div> <!-- EXPERIENCE FRAGMENT --> </li> <li class="main-menu--item" role="none"> <a class="main-menu--item-link" href="javascript:void(0);" aria-haspopup="true" aria-expanded="false" aria-controls="submenu-" role="menuitem"> <span class="main-menu--item-link-text"> Products </span> <span class="main-menu--item-link-icon"> <svg class="icon icon-dropdown-arrow"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-homepage/resources/images/svg/symbol-defs.svg#icon-dropdown-arrow"> </use> </svg> </span> </a> <!-- EXPERIENCE FRAGMENT --> <div class="xfpage page basicpage"> <div id="container-08a945498b" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="megamenu aem-GridColumn aem-GridColumn--default--12"> <!-- Header HTML Template - Start --> <section class="mega-menu"> <div class="mega-menu--wrapper"> <div class="mega-menu--content-wrapper"> <div class="mega-menu--content"> <div class="mega-menu--content-header"> <h4 class="content-title ">Contact Center</h4> <h5 class="content-header"><a href="https://www.avaya.com/en/products/experience-platform/" role="menu-item"> Avaya Experience Platform</a></h5> <p> A comprehensive enterprise CX platform designed for the AI age. </p> </div> <div class="mega-menu--link-wrapper"> <ul class="mega-menu--link-list three-columns"> <li> <ul class="mega-menu--column "> <li class="mega-menu--link-item"> <a href="https://www.avaya.com/en/products/experience-platform/on-prem/"> <span class="link-item--wrapper"> AXP On-Prem <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </span> </a> <p> A full-featured contact center solution with real-time reporting. </p> </li> </ul> </li> <li> <ul class="mega-menu--column "> <li class="mega-menu--link-item"> <a href="https://www.avaya.com/en/products/experience-platform/private/"> <span class="link-item--wrapper"> AXP Private Cloud <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </span> </a> <p> A secure, dedicated cloud contact center on Microsoft Azure. </p> </li> </ul> </li> <li> <ul class="mega-menu--column "> <li class="mega-menu--link-item"> <a href="https://www.avaya.com/en/products/experience-platform/public/"> <span class="link-item--wrapper"> AXP Public Cloud <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </span> </a> <p> A scalable and advanced enterprise CX solution. </p> </li> </ul> </li> </ul> </div> </div> <div class="mega-menu--content"> <div class="mega-menu--content-header"> <h4 class="content-title ">Integrated Communications</h4> <h5 class="content-header"><a href="https://www.avaya.com/en/products/ucaas/communication-collaboration/" role="menu-item"> Avaya Communication & Collaboration Suite</a></h5> <p> Enhance productivity and foster connectivity across your business. </p> </div> <div class="mega-menu--link-wrapper"> <ul class="mega-menu--link-list three-columns"> <li> <ul class="mega-menu--column "> <li class="mega-menu--link-item"> <a href="https://www.avaya.com/en/products/aura/"> <span class="link-item--wrapper"> Avaya Aura <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </span> </a> <p> Cloud-ready pathways that connect Avaya with third-party APIs. </p> </li> </ul> </li> <li> <ul class="mega-menu--column "> <li class="mega-menu--link-item" data-disabled="cala"> <a href="https://www.avaya.com/en/products/ucaas/cloud-office/"> <span class="link-item--wrapper"> Avaya Cloud Office <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </span> </a> <p> Customize communications in one app for ultimate flexibility. </p> </li> </ul> </li> <li> <ul class="mega-menu--column "> <li class="mega-menu--link-item"> <a href="https://www.avaya.com/en/products/ip-office/"> <span class="link-item--wrapper"> Avaya IP Office <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </span> </a> <p> A full-featured unified comms platform, managed on-premises. </p> </li> </ul> </li> </ul> </div> </div> </div> <div class="mega-menu--spotlight"> <div class="spotlight"> <h4 class="spotlight-title">Devices</h4> <ul class="spotlight-list"> <li class="spotlight-item"> <a target="_self" href="https://www.avaya.com/en/devices-and-phones/">Devices Catalog</a> <p>See all devices in one place.</p> </li> </ul> </div> <div class="spotlight"> <h4 class="spotlight-title">Core Features</h4> <ul class="spotlight-list"> <li class="spotlight-item"> <a target="_self" href="https://www.avaya.com/en/partners/devconnect/sdks/">DevConnect SDKs</a> <p>Access the latest Avaya SDKs and API resources.</p> </li> <li class="spotlight-item"> <a target="_self" href="https://www.avaya.com/en/trust-center-privacy/">Privacy</a> <p>Avaya safeguards privacy in all directions, always built-in.</p> </li> </ul> </div> </div> </div> </section> </div> </div> </div> </div> <!-- EXPERIENCE FRAGMENT --> </li> <li class="main-menu--item" role="none"> <a class="main-menu--item-link" href="javascript:void(0);" aria-haspopup="true" aria-expanded="false" aria-controls="submenu-" role="menuitem"> <span class="main-menu--item-link-text"> Services & Support </span> <span class="main-menu--item-link-icon"> <svg class="icon icon-dropdown-arrow"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-homepage/resources/images/svg/symbol-defs.svg#icon-dropdown-arrow"> </use> </svg> </span> </a> <!-- EXPERIENCE FRAGMENT --> <div class="xfpage page basicpage"> <div id="container-dff9046530" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="megamenu aem-GridColumn aem-GridColumn--default--12"> <!-- Header HTML Template - Start --> <section class="mega-menu"> <div class="mega-menu--wrapper"> <div class="mega-menu--content-wrapper"> <div class="mega-menu--content"> <div class="mega-menu--content-header"> <h4 class="content-title ">Services for customer success</h4> <h5 class="content-header"><a href="https://www.avaya.com/en/services/" role="menu-item"> Avaya Services</a></h5> <p> Our team of experts to help you get the most out of Avaya. </p> </div> <div class="mega-menu--link-wrapper"> <ul class="mega-menu--link-list three-columns"> <li> <ul class="mega-menu--column "> <li class="mega-menu--link-item"> <a href="https://www.avaya.com/en/services/avaya-professional-services/"> <span class="link-item--wrapper"> ACES Professional Services <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </span> </a> <p> Consult with our team to support robust customer journeys. 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</section> </div> </div> </div> </div> <!-- EXPERIENCE FRAGMENT --> </li> <li class="main-menu--item" role="none"> <a class="main-menu--item-link" href="javascript:void(0);" aria-haspopup="true" aria-expanded="false" aria-controls="submenu-" role="menuitem"> <span class="main-menu--item-link-text"> Partners </span> <span class="main-menu--item-link-icon"> <svg class="icon icon-dropdown-arrow"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-homepage/resources/images/svg/symbol-defs.svg#icon-dropdown-arrow"> </use> </svg> </span> </a> <!-- EXPERIENCE FRAGMENT --> <div class="xfpage page basicpage"> <div id="container-2085f63bc6" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="megamenu aem-GridColumn aem-GridColumn--default--12"> <!-- Header HTML Template - Start --> <section class="mega-menu"> <div class="mega-menu--wrapper"> <div class="mega-menu--content-wrapper"> <div class="mega-menu--content"> <div class="mega-menu--content-header"> <h4 class="content-title ">Alliances</h4> <h5 class="content-header"><a href="https://www.avaya.com/en/partners/alliances/" role="menu-item"> Tech Partners</a></h5> <p> Deliver innovative and complete solutions to your customers. </p> </div> <div class="mega-menu--link-wrapper"> <ul class="mega-menu--link-list "> <li> <ul class="mega-menu--column images four-columns"> <li class="mega-menu--link-item"> <a aria-label="partner" class="mega-menu--link-item-image" href="https://www.avaya.com/en/partners/alliances/microsoft/"> <img src="/content/dam/aem-avaya-portal/en_us/MICROSOFT.png" alt=""> </a> </li> <li class="mega-menu--link-item"> <a aria-label="partner" class="mega-menu--link-item-image" href="https://www.ringcentral.com/"> <img src="/content/dam/aem-avaya-portal/en_us/RING_CENTRAL.png" alt=""> </a> </li> <li class="mega-menu--link-item"> <a aria-label="partner" class="mega-menu--link-item-image" href="https://www.avaya.com/en/partners/alliances/verint/"> <img src="/content/dam/aem-avaya-portal/en_us/VERINT.png" alt=""> </a> </li> <li class="mega-menu--link-item"> <a aria-label="partner" class="mega-menu--link-item-image" href="https://www.avaya.com/en/partners/alliances/zoom/"> <img src="/content/dam/aem-avaya-portal/en_us/ZOOM.png" alt=""> </a> </li> </ul> </li> </ul> </div> </div> <div class="mega-menu--content"> <div class="mega-menu--link-wrapper"> <h4 class="mega-menu--section-items-title">Find a Partner</h4> <ul class="mega-menu--link-list three-columns"> <li> <ul class="mega-menu--column "> <li class="mega-menu--link-item"> <a href="https://www.avaya.com/en/partner-locator/"> <span class="link-item--wrapper"> Partner Locator <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </span> </a> <p> Find an Authorized Avaya Channel Partner in your part of the world. </p> </li> </ul> </li> <li> <ul class="mega-menu--column "> <li class="mega-menu--link-item"> <a href="https://www.avaya.com/en/partners/devconnect/gallery/"> <span class="link-item--wrapper"> DevConnect Partner Gallery <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </span> </a> <p> Platform or market questions? DevConnect is the place to start. </p> </li> </ul> </li> <li> <ul class="mega-menu--column "> <li class="mega-menu--link-item"> <a href="https://www.avaya.com/en/partners/devconnect/sdks/"> <span class="link-item--wrapper"> DevConnect SDKs <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </span> </a> <p> Access the latest Avaya SDKs and API resources. </p> </li> </ul> </li> </ul> </div> </div> </div> <div class="mega-menu--spotlight"> <div class="spotlight"> <h4 class="spotlight-title">Become a Partner</h4> <ul class="spotlight-list"> <li class="spotlight-item"> <a target="_self" href="https://www.avaya.com/en/partners/">All Programs</a> <p>Explore all of the partner types and programs available at Avaya.</p> </li> <li class="spotlight-item"> <a target="_self" href="https://www.avaya.com/en/partners/channelpartners/">Channel Partners</a> </li> <li class="spotlight-item"> <a target="_self" href="https://www.avaya.com/en/partners/salesagents/">Sales Agents</a> </li> <li class="spotlight-item"> <a target="_self" href="https://www.avaya.com/en/partners/serviceprovider/">Service Provider</a> </li> </ul> </div> </div> </div> </section> </div> </div> </div> </div> <!-- EXPERIENCE FRAGMENT --> </li> <li class="main-menu--item" role="none"> <a class="main-menu--item-link" href="javascript:void(0);" aria-haspopup="true" aria-expanded="false" aria-controls="submenu-" role="menuitem"> <span class="main-menu--item-link-text"> Resources </span> <span class="main-menu--item-link-icon"> <svg class="icon icon-dropdown-arrow"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-homepage/resources/images/svg/symbol-defs.svg#icon-dropdown-arrow"> </use> </svg> </span> </a> <!-- EXPERIENCE FRAGMENT --> <div class="xfpage page basicpage"> <div id="container-742648b0f5" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="megamenu aem-GridColumn aem-GridColumn--default--12"> <!-- Header HTML Template - Start --> <section class="mega-menu"> <div class="mega-menu--wrapper"> <div class="mega-menu--content-wrapper"> <div class="mega-menu--content"> <div class="mega-menu--content-header"> <h4 class="content-title mb0">Discover & Learn</h4> </div> <div class="mega-menu--link-wrapper"> <ul class="mega-menu--link-list three-columns"> <li> <ul class="mega-menu--column "> <li class="mega-menu--link-item"> <a href="https://www.avaya.com/blogs/"> <span class="link-item--wrapper"> Blogs <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </span> </a> <p> Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital. </p> </li> </ul> </li> <li> <ul class="mega-menu--column "> <li class="mega-menu--link-item"> <a href="https://www.avaya.com/en/success-stories/"> <span class="link-item--wrapper"> Success stories <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </span> </a> <p> Hear directly from enterprise customers about the power of Avaya. </p> </li> </ul> </li> <li> <ul class="mega-menu--column "> <li class="mega-menu--link-item"> <a href="https://www.avaya.com/en/videos/"> <span class="link-item--wrapper"> Videos <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </span> </a> <p> Watch the latest from Avaya, industry and customer voices together. </p> </li> </ul> </li> <li> <ul class="mega-menu--column "> <li class="mega-menu--link-item"> <a href="https://www.avaya.com/en/about-avaya/events/"> <span class="link-item--wrapper"> Events <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </span> </a> <p> Meet Avaya experts at our events, webinars, expos, conferences and more. </p> </li> </ul> </li> <li> <ul class="mega-menu--column "> <li class="mega-menu--link-item"> <a href="https://www.avaya.com/en/about-avaya/newsroom/"> <span class="link-item--wrapper"> Newsroom <svg class="icon icon-arrow-right"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-arrow-right"> </use> </svg> </span> </a> <p> See what’s hit the wire in customer and employee experience news. </p> </li> </ul> </li> </ul> </div> </div> </div> <div class="mega-menu--spotlight"> <div class="spotlight"> <h4 class="spotlight-title">Explore popular topics</h4> <ul class="spotlight-list"> <li class="spotlight-item"> <a target="_self" href="https://www.avaya.com/en/services/ai-virtual-agent/">AI Virtual Agent</a> <p>Engaging customers and empowering agents with conversational AI solutions.</p> </li> <li class="spotlight-item"> <a target="_self" href="https://www.avaya.com/en/registration/frost-sullivan-transform-your-contact-center-reg/">Transform your contact center to meet today's needs</a> <p>Discover more about this Avaya and Frost Sullivan Visual Whitepaper</p> </li> </ul> </div> </div> <div class="mega-menu--promo-bar"> <div class="mega-menu--promo-bar__image"> <img src="/content/dam/aem-avaya-portal/en_us/GettyImages-1725500027-840x420.jpg" alt=""> </div> <div class="mega-menu--promo-bar__content"> <a href="https://www.avaya.com/blogs/ai-powered-mindfulness/" class="mega-menu--promo-bar__title">AI-Powered Mindfulness: The Human Element of Innovation</a> <p class="mega-menu--promo-bar__text"> Here are three reasons why customer-centric companies must understand and prioritize AI-powered mindfulness, especially in the contact center. </p> </div> <a class="mega-menu--promo-bar__cta" href="https://www.avaya.com/blogs/ai-powered-mindfulness/" target="_self">Read the blog</a> </div> </div> </section> </div> </div> </div> </div> <!-- EXPERIENCE FRAGMENT --> </li> </ul> </div> <div class="utility-menu"> <nav class="language-navigation" id="languagenavigation-fa1af8d0b9" data-cmp-data-layer="{"languagenavigation-fa1af8d0b9":{"@type":"aem-avaya-portal/components/languagenavigation","repo:modifyDate":"2024-10-07T21:14:55Z"}}" aria-label="language" role="navigation"> <a class="language-navigation--toggle utility-menu--mobile--link" href="javascript:void(0);" aria-label="language"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24"> <use 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<section id="navigation-search-box" class="search" role="search" data-search-profile="en" data-search-results="https://www.avaya.com/en/search-results/"> <form class="search__form" data-hook-search="form" method="get" action="#" autocomplete="off"> <div class="search__field"> <svg class="icon icon-search"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-search"> </use> </svg> <input class="search__input" data-cmp-hook-search="input" type="text" name="q" role="combobox" aria-autocomplete="list" aria-haspopup="true" aria-invalid="false" aria-expanded="false" aria-label="search input"> </div> </form> <a class="btn btn-search" href="javascript:void(0);" role="button" aria-label="search"> <span class="icon icon-search-wrapper"> <svg class="icon icon-search"> <use xlink:href="/etc.clientlibs/aem-avaya-portal/clientlibs/clientlib-site/resources/images/svg/symbol-defs.svg#icon-search"> </use> </svg> <svg class="icon 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main container --> <div class="container bleed-container"> <div class="av-container "> <div class="av-layout-row"> <div class="av-center"> <!-- Error Data Goes here --> <div class="av-sitemap"> <div class="four-o-four"> <h2>We are sorry, the page you are looking for is not available.</h2> <p class="text-subhead">Because we are constantly updating our website, the URL of the page requested may have changed </p> </div> <div class="sitemap-list"> </div> </div> </div> </div> </div> <!-- End main container --> <div class="aem-header-footer"> <div class="container"> <div class="root container responsivegrid footer"> <div id="container-50cffe4a79" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="container responsivegrid cmp-container--wrapper cmp-container--logo-top aem-GridColumn aem-GridColumn--default--12"> <div id="container-e5421626a0" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="image 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data-cmp-data-layer="{"image-e8294884ad":{"@type":"aem-avaya-portal/components/image","repo:modifyDate":"2024-11-20T12:31:45Z","image":{"repo:id":"2431fbff-baf7-4fd6-81c6-ad88645080d5","repo:modifyDate":"2024-08-19T17:49:16Z","@type":"image/jpeg","repo:path":"/content/dam/aem-avaya-portal/en/reference-pages/one-of-modules/avaya_red_logo_600x30014925201121474897844.jpg","xdm:tags":["properties:orientation/landscape"],"xdm:smartTags":{"logo":0.783,"title":0.776}}}}" data-cmp-hook-image="imageV3" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <img src="/content/experience-fragments/aem-avaya-portal/locale-sites/en_us/site/footer/master/_jcr_content/root/container_1987774554/image.coreimg.jpeg/1732105905112/avaya-red-logo-600x30014925201121474897844.jpeg" loading="lazy" class="cmp-image__image" itemprop="contentUrl" width="600" height="300" alt> </div> </div> <div class="separator aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--11 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data-cmp-data-layer="{"title-33f98270ae":{"@type":"aem-avaya-portal/components/title","repo:modifyDate":"2024-11-20T12:31:45Z","dc:title":"Why Avaya"}}" id="title-33f98270ae" class="cmp-title"> <h5 class="cmp-title__text">Why Avaya</h5> </div> </div> <div class="list aem-GridColumn--tablet--3 aem-GridColumn aem-GridColumn--default--2"> <ul id="list-80dece338e" class="cmp-list"> <li class="cmp-list__item"> <a class="cmp-list__item-link " href="https://www.avaya.com/en/solutions/innovation-without-disruption/"> <span class="cmp-list__item-title">Innovation Without Disruption</span> </a> </li> <li class="cmp-list__item"> <a class="cmp-list__item-link " href="https://www.avaya.com/en/solutions/customer-experience-and-contact-center/"> <span class="cmp-list__item-title">Improve Customer Experiences</span> </a> </li> <li class="cmp-list__item"> <a class="cmp-list__item-link " href="https://www.avaya.com/en/solutions/employee-experience/"> <span class="cmp-list__item-title">Increase Employee 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data-cmp-data-layer="{"title-7674f2143d":{"@type":"aem-avaya-portal/components/title","repo:modifyDate":"2024-11-20T12:31:45Z","dc:title":"Products"}}" id="title-7674f2143d" class="cmp-title"> <h5 class="cmp-title__text">Products</h5> </div> </div> <div class="list aem-GridColumn--tablet--3 aem-GridColumn aem-GridColumn--default--2"> <ul id="list-22f33f8854" class="cmp-list"> <li class="cmp-list__item"> <a class="cmp-list__item-link " href="https://www.avaya.com/en/products/experience-platform/"> <span class="cmp-list__item-title">Avaya Experience Platform</span> </a> </li> <li class="cmp-list__item"> <a class="cmp-list__item-link " href="https://www.avaya.com/en/products/ucaas/communication-collaboration/"> <span class="cmp-list__item-title">Avaya Communication & Collaboration Suite</span> </a> </li> <li class="cmp-list__item"> <a class="cmp-list__item-link " href="https://www.avaya.com/en/devices-and-phones/"> <span class="cmp-list__item-title">Devices Catalog</span> </a> </li> <li 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data-cmp-data-layer="{"title-4eb03f2f71":{"@type":"aem-avaya-portal/components/title","repo:modifyDate":"2024-11-20T12:31:45Z","dc:title":"Services & Support"}}" id="title-4eb03f2f71" class="cmp-title"> <h5 class="cmp-title__text">Services & Support</h5> </div> </div> <div class="list aem-GridColumn--tablet--3 aem-GridColumn aem-GridColumn--default--2"> <ul id="list-ea9fbcc341" class="cmp-list"> <li class="cmp-list__item"> <a class="cmp-list__item-link " href="https://www.avaya.com/en/services/"> <span class="cmp-list__item-title">Avaya Services</span> </a> </li> <li class="cmp-list__item"> <a class="cmp-list__item-link " href="https://support.avaya.com/"> <span class="cmp-list__item-title">Support Portal</span> </a> </li> <li class="cmp-list__item"> <a class="cmp-list__item-link " href="https://support.avaya.com/support/en/contact"> <span class="cmp-list__item-title">Contact Avaya Support</span> </a> </li> <li class="cmp-list__item"> <a class="cmp-list__item-link " href="https://documentation.avaya.com/"> <span class="cmp-list__item-title">Documentation</span> </a> </li> <li class="cmp-list__item"> <a class="cmp-list__item-link " href="https://www.avaya.com/en/contacts/"> <span class="cmp-list__item-title">Contact Us</span> </a> </li> </ul> </div> </div> </div> </div> </div> </div> </div> <div class="container responsivegrid cmp-container--wrapper cmp-container--social-media cmp-container--border-top aem-GridColumn aem-GridColumn--default--12"> <div id="container-2ecc6b2a97" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--12 aem-GridColumn--phone--newline aem-GridColumn aem-GridColumn--default--6 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="container-1da0b8b4e0" class="cmp-container"> <div class="image"> <div data-cmp-is="image" data-cmp-src="/content/experience-fragments/aem-avaya-portal/locale-sites/en_us/site/footer/master/_jcr_content/root/container_417708932/container/image_copy.coreimg{.width}.jpeg/1732105906031/avaya-red-logo-600x300.jpeg" data-asset-id="614b98cf-f689-40f9-b7f4-bce86933b763" data-cmp-filereference="/content/dam/aem-avaya-portal/en_us/about-avaya/newsroom/press-kit/avaya_red_logo_600x300.jpg" id="image-c000ae1c23" data-cmp-data-layer="{"image-c000ae1c23":{"@type":"aem-avaya-portal/components/image","repo:modifyDate":"2024-11-20T12:31:46Z","xdm:linkURL":"https://www.avaya.com/en/","image":{"repo:id":"614b98cf-f689-40f9-b7f4-bce86933b763","repo:modifyDate":"2024-08-26T15:22:58Z","@type":"image/jpeg","repo:path":"/content/dam/aem-avaya-portal/en_us/about-avaya/newsroom/press-kit/avaya_red_logo_600x300.jpg","xdm:tags":["properties:orientation/landscape"],"xdm:smartTags":{"logo":0.783,"title":0.776}}}}" data-cmp-hook-image="imageV3" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <a class="cmp-image__link" data-cmp-clickable href="https://www.avaya.com/en/"> <img src="/content/experience-fragments/aem-avaya-portal/locale-sites/en_us/site/footer/master/_jcr_content/root/container_417708932/container/image_copy.coreimg.jpeg/1732105906031/avaya-red-logo-600x300.jpeg" loading="lazy" class="cmp-image__image" itemprop="contentUrl" width="600" height="300" alt="Avaya logo"> </a> </div> </div> </div> </div> <div class="container responsivegrid aem-GridColumn--phone--12 aem-GridColumn--phone--newline aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0"> <div id="container-71a754f7a2" class="cmp-container"> <div class="text"> <div data-cmp-data-layer="{"text-7ad5897450":{"@type":"aem-avaya-portal/components/text","repo:modifyDate":"2024-11-20T12:31:46Z","xdm:text":"<p>STAY CONNECTED</p>\r\n"}}" id="text-7ad5897450" class="cmp-text"> <p>STAY CONNECTED</p> </div> </div> <div class="container responsivegrid"> 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Use</span> </a> </li> <li class="cmp-list__item"> <a class="cmp-list__item-link " href="https://www.avaya.com/en/privacy/commitment/"> <span class="cmp-list__item-title">Privacy</span> </a> </li> <li class="cmp-list__item"> <a class="cmp-list__item-link optanon-show-settings" href="javascript:void(0);"> Cookies</a> </li> <li class="cmp-list__item"> <a class="cmp-list__item-link " href="https://www.avaya.com/en/miscellaneous/trademarks/"> <span class="cmp-list__item-title">Trademarks</span> </a> </li> <li class="cmp-list__item"> <a class="cmp-list__item-link " href="https://www.avaya.com/en/accessibility/"> <span class="cmp-list__item-title">Accessibility</span> </a> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div><div id="sfdcModal" class="modal"> <div class="close-icon"> <span class="sfdc-close-modal">X</span> </div> <div class="modal-content"></div> <!-- Calling Avaya2/Common/AppUrls --> <div class="app-urls" style="display: none;"><div id="get-cart">https://www.avaya.com/ecomm/secured/cart-services/getcart/</div> <div id="cart">https://www.avaya.com/commerce/cart</div> <div id="get-user-type">https://www.avaya.com/ecomm/secured/user/usertype/</div> <div id="get-cart-count">https://www.avaya.com/ecomm/secured/cart-services/cart/count/</div> <div id="sign-in">https://www.avaya.com/commerce/dashboard/</div> <div id="resend-link">Avaya2/Account/ResendVerificationEmail</div> <div id="signup-link">Avaya2/Account/PreSignUp</div> <div id="sign-out">https://login.avaya.com/sso/common/logout.jsp?source=https://www.avaya.com/</div> <div id="find-states-list">/cs/Satellite?pagename=Avaya2/Service/FindStateByCountry&locale=en_US</div> <div id="find-cities-list">/cs/Satellite?pagename=Avaya2/Service/FindCitiesByState&locale=en_US</div> <div id="get-directory-listings">/cs/Satellite/?pagename=Avaya2/Service/PartnerDirectory&locale=en_US</div> <div 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id="get-device-category-list">/cs/Satellite/?pagename=Avaya2/Device/deviceCategoryList&locale=en_US</div> <div id="get-filter-devices">/cs/Satellite/?pagename=Avaya2/getdeviceForFilterSection&locale=en_US</div> <div id="get-compare-devices">/cs/Satellite/?pagename=Avaya2/DeviceCatelog/getdevicesForCompareSection&locale=en_US</div> <div id="get-devicemodel-data">/cs/Satellite/?pagename=Avaya2/DeviceCatelog/getDeviceModelData&locale=en_US</div> <div id="get-devicemodellist-data">/cs/Satellite/?pagename=Avaya2/DeviceCatelog/getDeviceModelDataList&locale=en_US</div> <div id="get-zangcpaasprice-data">/cs/Satellite/?pagename=Avaya2/Store/getZangCPaaSPrice</div> <div id="get-zangcountry-data">/cs/Satellite/?pagename=Avaya2/Store/getZangCountryList</div> <div id="get-bundle-price-data">/cs/Satellite/?pagename=Avaya2/Store/getBundlePriceData&locale=en_US</div> <div id="device-catalog-url">https://www.avaya.com/en/devices-and-phones/catalog-search/</div> <div id="product-compare-url">https://www.avaya.com/en/devices-and-phones/product-compare/</div> <div id="get-zang-price">/cs/Satellite/?pagename=getZangPriceData</div> <div id="case-study-url">https://www.avaya.com/en/case-studies/</div> <div id="cxo-landing">https://www.avaya.com/cs/secure/en/cxo/home/</div> <div id="awfo-calculator-data">/cs/Satellite?pagename=Avaya2/awfo/storeData</div> <div id="get-success-stories">/cs/Satellite/?pagename=Avaya2/CaseStudiesJSON_V1&locale=en_US</div> <div id="get-success-stories-filters">/cs/Satellite/?pagename=Avaya2/Common/SuccessStoryFilterList&locale=en_US</div> <div id="success-searchpage">https://www.avaya.com/en/success-stories/search-results/</div> <div id="get-newsroom-filters">/cs/Satellite/?pagename=Avaya2/Common/NewsRoomFilterList&locale=en_US</div> <div id="get-newsroom-data">/cs/Satellite/?pagename=Avaya2/News/getNewsRoomData&locale=en_US</div> <div id="sfdc-update-schedule">https://avayaglobal.force.com/schedulenow/s/updateschedule</div> 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id="tc-subprocessor_unsubscribe">https://www.avaya.com/cs/Satellite?pagename=Avaya2/TC/SubprocessorSubs&action=unsubscribe&email=</div> <div id="tc-legal_subscription">https://www.avaya.com/cs/Satellite?pagename=Avaya2/TC/LegalSubscription</div> <div id="get-legal_subscription">https://www.avaya.com/cs/Satellite?pagename=Avaya2/TC/GetLegalSubscription&email=</div> <div id="tc-subprocessor_subsemail">https://www.avaya.com/cs/Satellite?pagename=Avaya2/TC/SendSubprocessorSubsEmail&email=</div> <div id="urlResultsCorporate">https://www.avaya.com/en/search-results/?profile=avaya_en&q=</div> <div id="urlSearchServiceHP">https://www.avaya.com/en/getautocompletelist/?locale=en_US </div> <div id="static-path">https://www.avaya.com/static</div> <div id="smsession-cookie"></div> </div> <div class="page-level-loader hide"> <img alt="Loading page..." src="https://www.avaya.com/static/avaya/assets/images/ajax-loader.gif" loading="lazy"> <div class="error-modal"> <div class="message">Error: There was 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