CINXE.COM
The 14 best knowledge base software for 2024 | Zendesk Australia
<!DOCTYPE html><html lang="en-AU"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width"/><title>The 14 best knowledge base software for 2024 | Zendesk Australia</title><meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"/><link rel="profile" href="https://gmpg.org/xfn/11"/><meta name="google-site-verification" content="2q8u-0_6HxJZdS7l7LYlf-WDEYwIPvdJ_XVujkTFNCY"/><meta name="naver-site-verification" content="0280b3893b4fa7c8bbe9bc24ef61756c9dccec97"/><link rel="preconnect" href="https://d1eipm3vz40hy0.cloudfront.net/"/><link rel="preconnect" href="https://static.zdassets.com/"/><link rel="dns-prefetch" href="//d16cvnquvjw7pr.cloudfront.net"/><link rel="dns-prefetch" href="//web-assets.zendesk.com"/><link rel="dns-prefetch" href="//ajax.googleapis.com"/><link rel="dns-prefetch" href="//cdn3.optimizely.com"/><link rel="dns-prefetch" href="//a112699136.cdn.optimizely.com"/><link rel="dns-prefetch" href="//logx.optimizely.com"/><link rel="mask-icon" href="https://d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk-favicon.svg" color="#16140C"/><link rel="shortcut icon" href="https://d1eipm3vz40hy0.cloudfront.net/images/logos/favicons/favicon.ico"/><link rel="shortcut icon" href="https://d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk-favicon.svg"/><link rel="apple-touch-icon-precomposed" sizes="152x152" href="//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk152.png"/><link rel="apple-touch-icon-precomposed" sizes="144x144" href="//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk144.png"/><link rel="apple-touch-icon-precomposed" sizes="120x120" href="//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk120.png"/><link rel="apple-touch-icon-precomposed" sizes="114x114" href="//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk114.png"/><link rel="apple-touch-icon-precomposed" sizes="72x72" href="//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk72.png"/><link rel="apple-touch-icon-precomposed" href="//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk57.png"/><meta name="description" content="Knowledge base software helps businesses manage and share content in an organised manner. Discover the best options in our guide."/><meta name="robots" content="index,max-snippet:-1,max-image-preview:large,max-video-preview:-1,follow"/><link rel="canonical" href="https://www.zendesk.com/au/service/help-center/knowledge-base-software/"/><meta property="og:locale" content="en_GB"/><meta property="og:type" content="website"/><meta property="og:title" content="The 14 best knowledge base software for 2024 | Zendesk Australia"/><meta property="og:description" content="Knowledge base software helps businesses manage and share content in an organised manner. Discover the best options in our guide."/><meta property="og:url" content="https://www.zendesk.com/au/service/help-center/knowledge-base-software/"/><meta property="og:site_name" content="Zendesk"/><meta property="og:image" content="https://web-assets.zendesk.com/images/social-share/zendesk-champions-of-customer-service-3.png"/><meta name="twitter:card" content="summary"/><meta name="twitter:image" content="https://web-assets.zendesk.com/images/social-share/zendesk-champions-of-customer-service-3.png"/><meta name="twitter:site" content="@zendesk"/><meta property="article:publisher" content="https://www.facebook.com/zendesk/"/><meta property="article:published_time" content="2022-03-23T11:59:45.000Z"/><meta property="article:modified_time" content="2024-08-07T13:28:10.000Z"/><link rel="alternate" hrefLang="de" href="https://www.zendesk.de/service/help-center/knowledge-base-software/"/><link rel="alternate" hrefLang="nl" href="https://www.zendesk.nl/service/help-center/knowledge-base-software/"/><link rel="alternate" hrefLang="fr" href="https://www.zendesk.fr/service/help-center/knowledge-base-software/"/><link rel="alternate" hrefLang="da" href="https://www.zendesk.com/dk/service/help-center/knowledge-base-software/"/><link rel="alternate" hrefLang="sv" href="https://www.zendesk.com/se/service/help-center/knowledge-base-software/"/><link rel="alternate" hrefLang="en-SG" href="https://www.zendesk.com/sg/service/help-center/knowledge-base-software/"/><link rel="alternate" hrefLang="en-AU" href="https://www.zendesk.com/au/service/help-center/knowledge-base-software/"/><link rel="alternate" hrefLang="en-IN" href="https://www.zendesk.com/in/service/help-center/knowledge-base-software/"/><link rel="alternate" hrefLang="ko" href="https://www.zendesk.kr/service/help-center/knowledge-base-software/"/><link rel="alternate" hrefLang="es-ES" href="https://www.zendesk.es/service/help-center/knowledge-base-software/"/><link rel="alternate" hrefLang="it" href="https://www.zendesk.com/it/service/help-center/knowledge-base-software/"/><link rel="alternate" hrefLang="en" href="https://www.zendesk.com/service/help-center/knowledge-base-software/"/><link rel="alternate" hrefLang="en-GB" href="https://www.zendesk.co.uk/service/help-center/knowledge-base-software/"/><link rel="alternate" hrefLang="ja" href="https://www.zendesk.co.jp/service/help-center/knowledge-base-software/"/><link rel="alternate" hrefLang="en-BR" href="https://www.zendesk.com.br/service/help-center/knowledge-base-software/"/><link rel="alternate" hrefLang="en-HK" href="https://www.zendesk.hk/service/help-center/knowledge-base-software/"/><link rel="alternate" hrefLang="en-MX" href="https://www.zendesk.com.mx/service/help-center/knowledge-base-software/"/><link rel="alternate" hrefLang="en-TW" href="https://www.zendesk.tw/service/help-center/knowledge-base-software/"/><link rel="alternate" hrefLang="en-TH" href="https://www.zendesk.com/th/service/help-center/knowledge-base-software/"/><link rel="alternate" hrefLang="x-default" href="https://www.zendesk.com/service/help-center/knowledge-base-software/"/><meta property="X-Frame-Options" content="SAMEORIGIN"/><meta property="Strict-Transport-Security" content="max-age=9999"/><meta property="X-XSS-Protection" content="1"/><link rel="preload" as="image" href="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/heroimageofwireringwithacubedandlingfromthemiddelontopofapyramid.jpg"/><meta name="next-head-count" content="64"/><script id="script-core-datalayer" data-nscript="beforeInteractive"> window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'dataLayer-initialized', 'zendesk_hostname': window.location.host, }); </script><script id="script-google-tag-manager" data-nscript="beforeInteractive"> (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer', 'GTM-Z4DV'); </script><script id="script-functional-cookie-check" data-nscript="beforeInteractive"> const onetrustCookie = document.cookie.split("; ").find((row) => row.startsWith("OptanonConsent=")) const functionalityCookiesAllowed = new URLSearchParams( decodeURIComponent(onetrustCookie) ).get('groups')?.includes('C0003:1'); </script><script id="script-cai" data-nscript="beforeInteractive"> !(function () { var analytics = (window.analytics = window.analytics || []); var deferredAnalytics = (window.deferredAnalytics = window.deferredAnalytics || []); if (!analytics.initialize) { if (analytics.invoked) { window.console && console.error && console.error('Segment snippet included twice.'); } else { analytics.invoked = !0; analytics.methods = [ 'trackSubmit', 'trackClick', 'trackLink', 'trackForm', 'pageview', 'identify', 'reset', 'group', 'track', 'ready', 'alias', 'debug', 'page', 'once', 'off', 'on', ]; analytics.factory = function (t) { return function () { var e = Array.prototype.slice.call(arguments); e.unshift(t); deferredAnalytics.push(e); return analytics; }; }; for (var t = 0; t < analytics.methods.length; t++) { var e = analytics.methods[t]; analytics[e] = analytics.factory(e); } analytics.load = function (t, tt, e) { var n = document.createElement('script'); /** * Wait for OneTrust Analytics Cookies to be accepted * Client-Side Cookie Management: * https://my.onetrust.com/s/article/UUID-518074a1-a6da-81c3-be52-bae7685d9c94?language=en_US */ n.type = 'text/plain'; n.className = 'optanon-category-C0002'; // END OneTrust requirements n.async = !0; n.src = ('https:' === document.location.protocol ? 'https://' : 'http://') + (tt ? 'static.zdassets.com' : 'static-staging.zdassets.com') + '/customer_analytics_integration/' + t + '/cai.min.js'; var o = document.getElementsByTagName('script')[0]; o.parentNode.append(n); analytics._loadOptions = e; }; analytics.SNIPPET_VERSION = '4.1.0'; var hostPattern = /www.zendesk.(com|com.br|es|co.uk|com.mx|fr|de|it|nl|co.jp|com.ru|kr|tw|hk|org)/; location.protocol === 'https:' && location.host.match(hostPattern) ? analytics.load('marketing_website', true) : analytics.load('marketing_website_dev', false); analytics.page(); } } })(); </script><script id="script-adobe-websdk-loader" data-nscript="beforeInteractive"> if(functionalityCookiesAllowed){ const webSDKScript = document.createElement('script'); webSDKScript.setAttribute('src','/scripts/adobe-websdk.js'); webSDKScript.setAttribute('id','script-adobe-websdk'); webSDKScript.setAttribute('defer','defer'); false webSDKScript.setAttribute('data-nscript','beforeInteractive'); document.getElementsByTagName('script')[0].parentNode.append(webSDKScript); } </script><script id="script-optimizely-optout-check" data-nscript="beforeInteractive"> window.optimizely = window.optimizely || []; window.optimizely.push({ type: 'optOut', isOptOut: !functionalityCookiesAllowed, }); </script><script id="script-optimizely-loader" data-nscript="beforeInteractive"> const optimizelyScript = document.createElement('script'); optimizelyScript.setAttribute('src','/scripts/optimizely.js'); optimizelyScript.setAttribute('id','script-optimizely'); optimizelyScript.setAttribute('defer','defer'); false optimizelyScript.setAttribute('data-nscript','beforeInteractive'); document.getElementsByTagName('script')[0].parentNode.append(optimizelyScript); </script><noscript data-n-css=""></noscript><script defer="" nomodule="" src="/web-assets/_next/static/chunks/polyfills-42372ed130431b0a.js"></script><script id="google-sign-up-script" src="https://accounts.google.com/gsi/client" defer="" data-nscript="beforeInteractive"></script><script id="microsoft-sign-up-script" src="https://alcdn.msauth.net/browser/2.13.1/js/msal-browser.min.js" defer="" data-nscript="beforeInteractive"></script><script defer="" src="/web-assets/_next/static/chunks/34868.85a26801fb6d68c8.js"></script><script defer="" src="/web-assets/_next/static/chunks/14352.21def661d2ad7180.js"></script><script defer="" src="/web-assets/_next/static/chunks/22298.efd6132c0e9d2268.js"></script><script defer="" src="/web-assets/_next/static/chunks/33106.0f0eff3b86174ec5.js"></script><script src="/web-assets/_next/static/chunks/webpack-f6a526c052234a89.js" defer=""></script><script src="/web-assets/_next/static/chunks/framework-ea624fa794affdb6.js" defer=""></script><script src="/web-assets/_next/static/chunks/main-9a162302ca600496.js" defer=""></script><script src="/web-assets/_next/static/chunks/pages/_app-b609bccc51518762.js" defer=""></script><script src="/web-assets/_next/static/chunks/3190f71e-d72ab881b361a3de.js" defer=""></script><script src="/web-assets/_next/static/chunks/835eb36a-b4f773b854cf2dfe.js" defer=""></script><script src="/web-assets/_next/static/chunks/e736fd49-3d338d8adf9b1f35.js" defer=""></script><script src="/web-assets/_next/static/chunks/ea5c0e66-6e253ea13ab69a6c.js" defer=""></script><script src="/web-assets/_next/static/chunks/e3585e01-b9ae6caaf39b855e.js" defer=""></script><script src="/web-assets/_next/static/chunks/63702-7d85475ab30a923c.js" defer=""></script><script src="/web-assets/_next/static/chunks/7838-9856c6b4dc75914b.js" defer=""></script><script src="/web-assets/_next/static/chunks/4591-a632af849c6888b0.js" defer=""></script><script src="/web-assets/_next/static/chunks/76737-aa0a37d70a3fdecc.js" defer=""></script><script src="/web-assets/_next/static/chunks/51199-ab5119f9d0a433cd.js" defer=""></script><script src="/web-assets/_next/static/chunks/1367-167eccaddc25d20d.js" defer=""></script><script src="/web-assets/_next/static/chunks/50543-7ff76610abef0dd7.js" defer=""></script><script src="/web-assets/_next/static/chunks/34833-ba7293029a000cc2.js" defer=""></script><script src="/web-assets/_next/static/chunks/4405-2d60f44ecf9b2447.js" defer=""></script><script src="/web-assets/_next/static/chunks/pages/service/help-center/%5Bslug%5D-52c4d5a241e886dc.js" defer=""></script><script src="/web-assets/_next/static/ekV6iEvrczV_vZLOMCCgH/_buildManifest.js" defer=""></script><script src="/web-assets/_next/static/ekV6iEvrczV_vZLOMCCgH/_ssgManifest.js" defer=""></script><style data-styled="" data-styled-version="5.3.11">.gAXghe{display:block;line-height:0;}/*!sc*/ data-styled.g1[id="sc-4d715a79-0"]{content:"gAXghe,"}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .erblZw{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:40px;font-weight:700;}/*!sc*/ @media (min-width:768px){.erblZw{font-size:56px;}}/*!sc*/ @media (min-width:1120px){.erblZw{font-size:72px;}}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .kbfdgI{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:18px;font-weight:600;}/*!sc*/ @media (min-width:768px){.kbfdgI{font-size:20px;}}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .VdMLR{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:34px;font-weight:700;}/*!sc*/ @media (min-width:768px){.VdMLR{font-size:40px;}}/*!sc*/ @media (min-width:1120px){.VdMLR{font-size:48px;}}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .haxOMV{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:22px;font-weight:700;}/*!sc*/ @media (min-width:768px){.haxOMV{font-size:24px;}}/*!sc*/ @media (min-width:1120px){.haxOMV{font-size:32px;}}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .koqEIv{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:16px;font-weight:600;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .iLUbfW{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:20px;font-weight:700;}/*!sc*/ @media (min-width:768px){.iLUbfW{font-size:22px;}}/*!sc*/ @media (min-width:1120px){.iLUbfW{font-size:24px;}}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .hpSOeB{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:14px;font-weight:700;-webkit-letter-spacing:2px;-moz-letter-spacing:2px;-ms-letter-spacing:2px;letter-spacing:2px;margin-bottom:8px;text-transform:uppercase;}/*!sc*/ @media (min-width:481px){.hpSOeB{font-size:14px;}}/*!sc*/ data-styled.g2[id="Headingstyle__HeadingRoot-sc-150xww-0"]{content:"erblZw,kbfdgI,VdMLR,haxOMV,koqEIv,iLUbfW,hpSOeB,"}/*!sc*/ .hFhGrE{display:inline;-webkit-transition:border-color 0.25s ease-in-out,box-shadow 0.1s ease-in-out,background-color 0.25s ease-in-out,color 0.25s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;transition:border-color 0.25s ease-in-out,box-shadow 0.1s ease-in-out,background-color 0.25s ease-in-out,color 0.25s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;margin:0;border:0px solid transparent;border-radius:4px;cursor:pointer;overflow:hidden;-webkit-text-decoration:none;text-decoration:none;text-overflow:ellipsis;font-family:inherit;font-weight:inherit;-webkit-font-smoothing:subpixel-antialiased;box-sizing:border-box;-webkit-touch-callout:none;padding:0;font-size:inherit;outline-color:transparent;background-color:transparent;color:#03363d;}/*!sc*/ .hFhGrE::-moz-focus-inner{border:0;padding:0;}/*!sc*/ .hFhGrE:focus-visible,.hFhGrE[data-garden-focus-visible="true"]{-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .hFhGrE:hover{-webkit-text-decoration:underline;text-decoration:underline;}/*!sc*/ .hFhGrE:active,.hFhGrE[aria-pressed='true'],.hFhGrE[aria-pressed='mixed']{-webkit-transition:border-color 0.1s ease-in-out,background-color 0.1s ease-in-out,box-shadow 0.1s ease-in-out,color 0.1s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;transition:border-color 0.1s ease-in-out,background-color 0.1s ease-in-out,box-shadow 0.1s ease-in-out,color 0.1s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;-webkit-text-decoration:underline;text-decoration:underline;}/*!sc*/ .hFhGrE:focus{outline:none;}/*!sc*/ .hFhGrE:focus-visible,.hFhGrE[data-garden-focus-visible="true"]{outline:2px solid transparent;outline-offset:1px;color:#03363d;outline-color:#03363d;}/*!sc*/ .hFhGrE:hover{color:#022025;}/*!sc*/ .hFhGrE:active,.hFhGrE[aria-pressed='true'],.hFhGrE[aria-pressed='mixed']{color:#010b0c;}/*!sc*/ .hFhGrE:disabled{color:#05616e;}/*!sc*/ .hFhGrE:disabled{cursor:default;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .hFhGrE .StyledIcon-sc-19meqgg-0{width:16px;min-width:16px;height:16px;vertical-align:middle;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE{position:relative;-webkit-transition:border-color 0.1s ease-in-out,background-color 0.1s ease-in-out,box-shadow 0.1s ease-in-out,color 0.1s ease-in-out,margin-left 0.1s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;transition:border-color 0.1s ease-in-out,background-color 0.1s ease-in-out,box-shadow 0.1s ease-in-out,color 0.1s ease-in-out,margin-left 0.1s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;border:1px solid revert;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:focus-visible,.StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE[data-garden-focus-visible="true"]{border-color:#03363d;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:hover,.StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:active,.StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:focus-visible,.StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE[data-garden-focus-visible="true"]{z-index:1;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:disabled{z-index:-1;background-color:#9da6ae;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:not(:first-of-type){margin-left:-1px;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:not(:first-of-type):disabled{margin-left:1px;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:not(:first-of-type):not(:last-of-type){border-radius:0;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:first-of-type:not(:last-of-type){border-top-right-radius:0;border-bottom-right-radius:0;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:last-of-type:not(:first-of-type){border-top-left-radius:0;border-bottom-left-radius:0;}/*!sc*/ .ejROSM{display:inline;-webkit-transition:border-color 0.25s ease-in-out,box-shadow 0.1s ease-in-out,background-color 0.25s ease-in-out,color 0.25s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;transition:border-color 0.25s ease-in-out,box-shadow 0.1s ease-in-out,background-color 0.25s ease-in-out,color 0.25s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;margin:0;border:0px solid transparent;border-radius:4px;cursor:pointer;overflow:hidden;-webkit-text-decoration:none;text-decoration:none;text-overflow:ellipsis;font-family:inherit;font-weight:inherit;-webkit-font-smoothing:subpixel-antialiased;box-sizing:border-box;-webkit-touch-callout:none;padding:0;font-size:inherit;outline-color:transparent;background-color:transparent;color:#03363d;}/*!sc*/ .ejROSM::-moz-focus-inner{border:0;padding:0;}/*!sc*/ .ejROSM:focus-visible,.ejROSM[data-garden-focus-visible="true"]{-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .ejROSM:hover{-webkit-text-decoration:underline;text-decoration:underline;}/*!sc*/ .ejROSM:active,.ejROSM[aria-pressed='true'],.ejROSM[aria-pressed='mixed']{-webkit-transition:border-color 0.1s ease-in-out,background-color 0.1s ease-in-out,box-shadow 0.1s ease-in-out,color 0.1s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;transition:border-color 0.1s ease-in-out,background-color 0.1s ease-in-out,box-shadow 0.1s ease-in-out,color 0.1s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;-webkit-text-decoration:underline;text-decoration:underline;}/*!sc*/ .ejROSM:focus{outline:none;}/*!sc*/ .ejROSM:focus-visible,.ejROSM[data-garden-focus-visible="true"]{outline:2px solid transparent;outline-offset:1px;color:#03363d;outline-color:#03363d;}/*!sc*/ .ejROSM:hover{color:#022025;}/*!sc*/ .ejROSM:active,.ejROSM[aria-pressed='true'],.ejROSM[aria-pressed='mixed']{color:#010b0c;}/*!sc*/ .ejROSM:disabled{color:#05616e;}/*!sc*/ .ejROSM:disabled{cursor:default;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .ejROSM .StyledIcon-sc-19meqgg-0{width:12px;min-width:12px;height:12px;vertical-align:middle;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM{position:relative;-webkit-transition:border-color 0.1s ease-in-out,background-color 0.1s ease-in-out,box-shadow 0.1s ease-in-out,color 0.1s ease-in-out,margin-left 0.1s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;transition:border-color 0.1s ease-in-out,background-color 0.1s ease-in-out,box-shadow 0.1s ease-in-out,color 0.1s ease-in-out,margin-left 0.1s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;border:1px solid revert;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:focus-visible,.StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM[data-garden-focus-visible="true"]{border-color:#03363d;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:hover,.StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:active,.StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:focus-visible,.StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM[data-garden-focus-visible="true"]{z-index:1;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:disabled{z-index:-1;background-color:#9da6ae;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:not(:first-of-type){margin-left:-1px;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:not(:first-of-type):disabled{margin-left:1px;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:not(:first-of-type):not(:last-of-type){border-radius:0;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:first-of-type:not(:last-of-type){border-top-right-radius:0;border-bottom-right-radius:0;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:last-of-type:not(:first-of-type){border-top-left-radius:0;border-bottom-left-radius:0;}/*!sc*/ data-styled.g5[id="StyledButton-sc-qe3ace-0"]{content:"hFhGrE,ejROSM,"}/*!sc*/ .heVnvL{margin-bottom:-0.085em;padding-left:0.25em;box-sizing:content-box;width:0.85em;height:0.85em;}/*!sc*/ data-styled.g7[id="StyledExternalIcon-sc-16oz07e-0"]{content:"heVnvL,"}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .eijlVE{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:inline;font-family:"Sharp Sans",Arial,sans-serif;font-weight:600;gap:4px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;line-height:calc(1em + 8px);-webkit-text-decoration:none;text-decoration:none;font-size:18px;line-height:28px;color:#68737d;font-family:"Proxima Nova",Arial,sans-serif;font-size:12px;font-weight:400;}/*!sc*/ .eijlVE,.eijlVE .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .eijlVE .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .eijlVE:hover,.eijlVE:focus,.eijlVE:focus-visible,.eijlVE:active{color:#06615a;}/*!sc*/ .eijlVE:hover,.eijlVE:focus,.eijlVE:focus-visible,.eijlVE:active,.eijlVE:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.eijlVE:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.eijlVE:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.eijlVE:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .eijlVE .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .eijlVE [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ .eijlVE:hover,.eijlVE:focus,.eijlVE:focus-visible,.eijlVE:active{outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .eijlVE:hover .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.eijlVE:focus .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.eijlVE:focus-visible .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.eijlVE:active .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transform:translateX(4px);-ms-transform:translateX(4px);transform:translateX(4px);}/*!sc*/ .eijlVE:hover,.eijlVE:focus,.eijlVE:focus-visible,.eijlVE:active{color:#06615a;-webkit-text-decoration:underline;text-decoration:underline;}/*!sc*/ .eijlVE:hover,.eijlVE:focus,.eijlVE:focus-visible,.eijlVE:active,.eijlVE:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.eijlVE:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.eijlVE:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.eijlVE:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .eijlVE .Linkstyle__LinkText-sc-1cm3ukq-0{border:none;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .dujRMD{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;}/*!sc*/ .dujRMD,.dujRMD .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .dujRMD .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .dujRMD:hover,.dujRMD:focus,.dujRMD:focus-visible,.dujRMD:active{color:#06615a;}/*!sc*/ .dujRMD:hover,.dujRMD:focus,.dujRMD:focus-visible,.dujRMD:active,.dujRMD:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.dujRMD:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.dujRMD:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.dujRMD:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .dujRMD .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .dujRMD [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .kJsXzP{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:inline;font-family:"Sharp Sans",Arial,sans-serif;font-weight:600;gap:4px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;line-height:calc(1em + 8px);-webkit-text-decoration:none;text-decoration:none;font-size:18px;line-height:28px;}/*!sc*/ .kJsXzP,.kJsXzP .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .kJsXzP .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .kJsXzP:hover,.kJsXzP:focus,.kJsXzP:focus-visible,.kJsXzP:active{color:#06615a;}/*!sc*/ .kJsXzP:hover,.kJsXzP:focus,.kJsXzP:focus-visible,.kJsXzP:active,.kJsXzP:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.kJsXzP:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.kJsXzP:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.kJsXzP:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .kJsXzP .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .kJsXzP [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ .kJsXzP:hover,.kJsXzP:focus,.kJsXzP:focus-visible,.kJsXzP:active{outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .kJsXzP:hover .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.kJsXzP:focus .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.kJsXzP:focus-visible .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.kJsXzP:active .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transform:translateX(4px);-ms-transform:translateX(4px);transform:translateX(4px);}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .ccaaIc{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-family:"Sharp Sans",Arial,sans-serif;font-weight:600;gap:4px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;line-height:calc(1em + 8px);-webkit-text-decoration:none;text-decoration:none;font-size:16px;line-height:24px;border-radius:0;cursor:pointer;min-width:128px;padding:6px 24px;text-align:center;background-color:#17494d;border:2px solid #17494d;color:#fff;}/*!sc*/ .ccaaIc,.ccaaIc .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .ccaaIc .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .ccaaIc:hover,.ccaaIc:focus,.ccaaIc:focus-visible,.ccaaIc:active{color:#06615a;}/*!sc*/ .ccaaIc:hover,.ccaaIc:focus,.ccaaIc:focus-visible,.ccaaIc:active,.ccaaIc:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.ccaaIc:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.ccaaIc:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.ccaaIc:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .ccaaIc .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .ccaaIc [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ .ccaaIc:hover,.ccaaIc:focus,.ccaaIc:focus-visible,.ccaaIc:active{outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .ccaaIc:hover .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.ccaaIc:focus .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.ccaaIc:focus-visible .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.ccaaIc:active .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transform:translateX(4px);-ms-transform:translateX(4px);transform:translateX(4px);}/*!sc*/ @media (max-width:480.98px){.ccaaIc{width:100%;}}/*!sc*/ .ccaaIc:disabled{cursor:default;background-color:#c2c8cc;border:2px solid #c2c8cc;color:#fff;}/*!sc*/ .ccaaIc:disabled:hover,.ccaaIc:disabled:focus,.ccaaIc:disabled:focus-visible,.ccaaIc:disabled:active{background-color:#c2c8cc;border-color:#c2c8cc;color:#fff;outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .ccaaIc:hover,.ccaaIc:focus,.ccaaIc:focus-visible,.ccaaIc:active{background-color:#06615a;border-color:#06615a;color:#fff;outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .hPvZoB{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:inline;font-family:"Sharp Sans",Arial,sans-serif;font-weight:600;gap:4px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;line-height:calc(1em + 8px);-webkit-text-decoration:none;text-decoration:none;font-size:14px;font-weight:400;line-height:18px;}/*!sc*/ .hPvZoB,.hPvZoB .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .hPvZoB .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .hPvZoB:hover,.hPvZoB:focus,.hPvZoB:focus-visible,.hPvZoB:active{color:#06615a;}/*!sc*/ .hPvZoB:hover,.hPvZoB:focus,.hPvZoB:focus-visible,.hPvZoB:active,.hPvZoB:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.hPvZoB:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.hPvZoB:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.hPvZoB:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .hPvZoB .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .hPvZoB [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ .hPvZoB:hover,.hPvZoB:focus,.hPvZoB:focus-visible,.hPvZoB:active{outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .hPvZoB:hover .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.hPvZoB:focus .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.hPvZoB:focus-visible .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.hPvZoB:active .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transform:translateX(4px);-ms-transform:translateX(4px);transform:translateX(4px);}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .bbMVeg{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-family:"Sharp Sans",Arial,sans-serif;font-weight:600;gap:4px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;line-height:calc(1em + 8px);-webkit-text-decoration:none;text-decoration:none;font-size:18px;line-height:28px;border-radius:0;cursor:pointer;min-width:128px;padding:6px 24px;text-align:center;padding-top:8px;padding-bottom:8px;background-color:#17494d;border:2px solid #17494d;color:#fff;}/*!sc*/ .bbMVeg,.bbMVeg .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .bbMVeg .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .bbMVeg:hover,.bbMVeg:focus,.bbMVeg:focus-visible,.bbMVeg:active{color:#06615a;}/*!sc*/ .bbMVeg:hover,.bbMVeg:focus,.bbMVeg:focus-visible,.bbMVeg:active,.bbMVeg:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.bbMVeg:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.bbMVeg:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.bbMVeg:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .bbMVeg .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .bbMVeg [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ .bbMVeg:hover,.bbMVeg:focus,.bbMVeg:focus-visible,.bbMVeg:active{outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .bbMVeg:hover .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.bbMVeg:focus .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.bbMVeg:focus-visible .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.bbMVeg:active .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transform:translateX(4px);-ms-transform:translateX(4px);transform:translateX(4px);}/*!sc*/ @media (max-width:480.98px){.bbMVeg{width:100%;}}/*!sc*/ .bbMVeg:disabled{cursor:default;background-color:#c2c8cc;border:2px solid #c2c8cc;color:#fff;}/*!sc*/ .bbMVeg:disabled:hover,.bbMVeg:disabled:focus,.bbMVeg:disabled:focus-visible,.bbMVeg:disabled:active{background-color:#c2c8cc;border-color:#c2c8cc;color:#fff;outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .bbMVeg:hover,.bbMVeg:focus,.bbMVeg:focus-visible,.bbMVeg:active{background-color:#06615a;border-color:#06615a;color:#fff;outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .endJfX{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-family:"Sharp Sans",Arial,sans-serif;font-weight:600;gap:4px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;line-height:calc(1em + 8px);-webkit-text-decoration:none;text-decoration:none;font-size:18px;line-height:28px;border-radius:0;cursor:pointer;min-width:128px;padding:6px 24px;text-align:center;padding-top:8px;padding-bottom:8px;background-color:transparent;border:2px solid #17494d;color:#17494d;}/*!sc*/ .endJfX,.endJfX .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .endJfX .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .endJfX:hover,.endJfX:focus,.endJfX:focus-visible,.endJfX:active{color:#06615a;}/*!sc*/ .endJfX:hover,.endJfX:focus,.endJfX:focus-visible,.endJfX:active,.endJfX:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.endJfX:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.endJfX:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.endJfX:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .endJfX .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .endJfX [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ .endJfX:hover,.endJfX:focus,.endJfX:focus-visible,.endJfX:active{outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .endJfX:hover .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.endJfX:focus .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.endJfX:focus-visible .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.endJfX:active .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transform:translateX(4px);-ms-transform:translateX(4px);transform:translateX(4px);}/*!sc*/ @media (max-width:480.98px){.endJfX{width:100%;}}/*!sc*/ .endJfX:disabled{cursor:default;background-color:#c2c8cc;border:2px solid #c2c8cc;color:#fff;}/*!sc*/ .endJfX:disabled:hover,.endJfX:disabled:focus,.endJfX:disabled:focus-visible,.endJfX:disabled:active{background-color:#c2c8cc;border-color:#c2c8cc;color:#fff;outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .endJfX:hover,.endJfX:focus,.endJfX:focus-visible,.endJfX:active{background-color:#06615a;border-color:#06615a;color:#fff;outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .ehcNMN{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:inline;font-family:"Sharp Sans",Arial,sans-serif;font-weight:600;gap:4px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;line-height:calc(1em + 8px);-webkit-text-decoration:none;text-decoration:none;font-size:16px;line-height:24px;}/*!sc*/ .ehcNMN,.ehcNMN .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .ehcNMN .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .ehcNMN:hover,.ehcNMN:focus,.ehcNMN:focus-visible,.ehcNMN:active{color:#06615a;}/*!sc*/ .ehcNMN:hover,.ehcNMN:focus,.ehcNMN:focus-visible,.ehcNMN:active,.ehcNMN:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.ehcNMN:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.ehcNMN:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.ehcNMN:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .ehcNMN .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .ehcNMN [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ .ehcNMN:hover,.ehcNMN:focus,.ehcNMN:focus-visible,.ehcNMN:active{outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .ehcNMN:hover .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.ehcNMN:focus .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.ehcNMN:focus-visible .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.ehcNMN:active .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transform:translateX(4px);-ms-transform:translateX(4px);transform:translateX(4px);}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .jIfPFy{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:inline;font-family:"Sharp Sans",Arial,sans-serif;font-weight:600;gap:4px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;line-height:calc(1em + 8px);-webkit-text-decoration:none;text-decoration:none;font-size:14px;font-weight:400;line-height:18px;color:#68737d;font-family:"Proxima Nova",Arial,sans-serif;font-size:12px;font-weight:400;}/*!sc*/ .jIfPFy,.jIfPFy .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .jIfPFy .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .jIfPFy:hover,.jIfPFy:focus,.jIfPFy:focus-visible,.jIfPFy:active{color:#06615a;}/*!sc*/ .jIfPFy:hover,.jIfPFy:focus,.jIfPFy:focus-visible,.jIfPFy:active,.jIfPFy:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.jIfPFy:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.jIfPFy:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.jIfPFy:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .jIfPFy .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .jIfPFy [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ .jIfPFy:hover,.jIfPFy:focus,.jIfPFy:focus-visible,.jIfPFy:active{outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .jIfPFy:hover .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.jIfPFy:focus .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.jIfPFy:focus-visible .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.jIfPFy:active .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transform:translateX(4px);-ms-transform:translateX(4px);transform:translateX(4px);}/*!sc*/ .jIfPFy:hover,.jIfPFy:focus,.jIfPFy:focus-visible,.jIfPFy:active{color:#06615a;-webkit-text-decoration:underline;text-decoration:underline;}/*!sc*/ .jIfPFy:hover,.jIfPFy:focus,.jIfPFy:focus-visible,.jIfPFy:active,.jIfPFy:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.jIfPFy:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.jIfPFy:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.jIfPFy:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .jIfPFy .Linkstyle__LinkText-sc-1cm3ukq-0{border:none;}/*!sc*/ data-styled.g11[id="Linkstyle__LinkRoot-sc-1cm3ukq-2"]{content:"eijlVE,dujRMD,kJsXzP,ccaaIc,hPvZoB,bbMVeg,endJfX,ehcNMN,jIfPFy,"}/*!sc*/ .iUxhVd{display:grid;-webkit-transition:padding 0.25s ease-in-out,grid-template-rows 0.25s ease-in-out;transition:padding 0.25s ease-in-out,grid-template-rows 0.25s ease-in-out;overflow:hidden;grid-template-rows:0fr;border-bottom:1px solid;padding:0px 20px 0px;line-height:1.25;font-size:16px;border-bottom-color:#8f99a2;}/*!sc*/ data-styled.g22[id="StyledPanel-sc-1piryze-0"]{content:"iUxhVd,"}/*!sc*/ .bFpvu:last-child .StyledPanel-sc-1piryze-0{border:none;}/*!sc*/ data-styled.g23[id="StyledSection-sc-v2t9bd-0"]{content:"bFpvu,"}/*!sc*/ .fACeEF{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-transition:box-shadow 0.1s ease-in-out;transition:box-shadow 0.1s ease-in-out;font-size:16px;}/*!sc*/ .fACeEF:hover{cursor:pointer;}/*!sc*/ .fACeEF:focus{outline:none;}/*!sc*/ .fACeEF:focus-within{outline:2px solid transparent;outline-offset:1px;}/*!sc*/ data-styled.g24[id="StyledHeader-sc-2c6rbr-0"]{content:"fACeEF,"}/*!sc*/ .dEksFO{-webkit-transition:color 0.1s ease-in-out;transition:color 0.1s ease-in-out;outline:none;border:none;background:transparent;padding:20px;width:100%;text-align:left;line-height:1.25;font-family:inherit;font-size:16px;font-weight:600;color:#17494d;}/*!sc*/ .dEksFO:hover{cursor:pointer;color:#17494d;}/*!sc*/ .dEksFO::-moz-focus-inner{border:0;}/*!sc*/ .dEksFO:hover{cursor:pointer;}/*!sc*/ data-styled.g25[id="StyledButton-sc-xj3hy7-0"]{content:"dEksFO,"}/*!sc*/ .gxjxDP{overflow:hidden;line-height:inherit;font-size:inherit;}/*!sc*/ .StyledPanel-sc-1piryze-0[aria-hidden='true'] > .StyledInnerPanel-sc-8nbueg-0{-webkit-transition:visibility 0s 0.25s;transition:visibility 0s 0.25s;visibility:hidden;}/*!sc*/ .StyledPanel-sc-1piryze-0[aria-hidden='false'] > .StyledInnerPanel-sc-8nbueg-0{visibility:visible;}/*!sc*/ data-styled.g26[id="StyledInnerPanel-sc-8nbueg-0"]{content:"gxjxDP,"}/*!sc*/ .bMaXIE{-webkit-transition:-webkit-transform 0.25s ease-in-out,color 0.1s ease-in-out;-webkit-transition:transform 0.25s ease-in-out,color 0.1s ease-in-out;transition:transform 0.25s ease-in-out,color 0.1s ease-in-out;box-sizing:content-box;padding:20px;width:16px;min-width:16px;height:16px;vertical-align:middle;color:#68737d;}/*!sc*/ .bMaXIE:hover{color:#68737d;}/*!sc*/ data-styled.g27[id="StyledRotateIcon-sc-hp435q-0"]{content:"bMaXIE,"}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .dubpne{color:#17494d;font-family:"Proxima Nova",Arial,sans-serif;line-height:24px;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .fcFNFD{color:#17494d;font-family:"Proxima Nova",Arial,sans-serif;font-size:13px;line-height:18px;}/*!sc*/ @media (min-width:768px){.fcFNFD{font-size:14px;}}/*!sc*/ data-styled.g34[id="Textstyle__TextRoot-sc-c9um69-0"]{content:"dubpne,fcFNFD,"}/*!sc*/ .gnqlnn:not(:first-child){border-top:1px solid #c2c8cc;}/*!sc*/ .gnqlnn:last-child{border-bottom:1px solid #c2c8cc;}/*!sc*/ data-styled.g36[id="Accordionstyle__AccordionSection-sc-ga9m60-1"]{content:"gnqlnn,"}/*!sc*/ .bwTZUN{padding:16px 0 16px 16px;}/*!sc*/ .bwTZUN .Headingstyle__HeadingRoot-sc-150xww-0{margin-bottom:0;}/*!sc*/ .bwTZUN ~ [data-garden-id='accordions.rotate_icon']{width:30px;height:30px;padding:16px;}/*!sc*/ .bwTZUN.Linkstyle__LinkRoot-sc-1cm3ukq-2{width:100%;-webkit-box-pack:start;-webkit-justify-content:flex-start;-ms-flex-pack:start;justify-content:flex-start;}/*!sc*/ .bwTZUN.Linkstyle__LinkRoot-sc-1cm3ukq-2 .Linkstyle__LinkText-sc-1cm3ukq-0{border:0px;}/*!sc*/ .bwTZUN.Linkstyle__LinkRoot-sc-1cm3ukq-2 ~ svg[data-garden-id='accordions.rotate_icon']{display:none;}/*!sc*/ data-styled.g38[id="Accordionstyle__AccordionLabel-sc-ga9m60-3"]{content:"bwTZUN,"}/*!sc*/ .gnVGEK{color:#03363d;padding-left:16px;padding-right:16px;}/*!sc*/ .gnVGEK[data-garden-id='accordions.panel']{border-bottom:none;}/*!sc*/ .gnVGEK[data-garden-id='accordions.panel'][aria-hidden='false']{padding-top:0;padding-bottom:18px;}/*!sc*/ .gnVGEK[data-garden-id='accordions.panel'] .Textstyle__TextRoot-sc-c9um69-0{margin:0 0 10px;}/*!sc*/ data-styled.g39[id="Accordionstyle__AccordionPanel-sc-ga9m60-4"]{content:"gnVGEK,"}/*!sc*/ .iRSmTf{position:relative;direction:ltr;margin:0;border:0;padding:0;font-size:0;}/*!sc*/ data-styled.g41[id="StyledField-sc-12gzfsu-0"]{content:"iRSmTf,"}/*!sc*/ .gEsgnT{-webkit-appearance:none;-moz-appearance:none;appearance:none;-webkit-transition:border-color 0.25s ease-in-out,box-shadow 0.1s ease-in-out,background-color 0.25s ease-in-out,color 0.25s ease-in-out,z-index 0.25s ease-in-out;transition:border-color 0.25s ease-in-out,box-shadow 0.1s ease-in-out,background-color 0.25s ease-in-out,color 0.25s ease-in-out,z-index 0.25s ease-in-out;border:1px solid;border-radius:4px;width:100%;box-sizing:border-box;vertical-align:middle;font-family:inherit;padding:0.625em 0.75em;min-height:40px;line-height:1.125;font-size:16px;border-color:#8f99a2;background-color:#fff;color:#17494d;}/*!sc*/ .gEsgnT::-ms-browse{border-radius:2px;}/*!sc*/ .gEsgnT::-ms-clear,.gEsgnT::-ms-reveal{display:none;}/*!sc*/ .gEsgnT::-moz-color-swatch{border:none;border-radius:2px;}/*!sc*/ .gEsgnT::-webkit-color-swatch{border:none;border-radius:2px;}/*!sc*/ .gEsgnT::-webkit-color-swatch-wrapper{padding:0;}/*!sc*/ .gEsgnT::-webkit-clear-button,.gEsgnT::-webkit-inner-spin-button,.gEsgnT::-webkit-search-cancel-button,.gEsgnT::-webkit-search-results-button{display:none;}/*!sc*/ .gEsgnT::-webkit-datetime-edit{line-height:1;}/*!sc*/ .gEsgnT::-webkit-input-placeholder{opacity:1;}/*!sc*/ .gEsgnT::-moz-placeholder{opacity:1;}/*!sc*/ .gEsgnT:-ms-input-placeholder{opacity:1;}/*!sc*/ .gEsgnT::placeholder{opacity:1;}/*!sc*/ .gEsgnT:invalid{box-shadow:none;}/*!sc*/ .gEsgnT[type='file']::-ms-value{display:none;}/*!sc*/ @media screen and (min--moz-device-pixel-ratio:0){.gEsgnT[type='number']{-webkit-appearance:textfield;-moz-appearance:textfield;appearance:textfield;}}/*!sc*/ .gEsgnT::-ms-browse{font-size:14px;}/*!sc*/ .gEsgnT[type='date'],.gEsgnT[type='datetime-local'],.gEsgnT[type='file'],.gEsgnT[type='month'],.gEsgnT[type='time'],.gEsgnT[type='week']{max-height:40px;}/*!sc*/ .gEsgnT[type='file']{line-height:1;}/*!sc*/ @supports (-ms-ime-align:auto){.gEsgnT[type='color']{padding:1px 3px;}}/*!sc*/ .gEsgnT::-moz-color-swatch{margin-top:-5px;margin-left:-7px;width:calc(100% + 14px);height:28px;}/*!sc*/ .gEsgnT::-webkit-color-swatch{margin:-5px -7px;}/*!sc*/ .StyledLabel-sc-2utmsz-0:not([hidden]) + .gEsgnT.gEsgnT,.StyledHint-sc-17c2wu8-0 + .gEsgnT.gEsgnT,.StyledMessage-sc-30hgg7-0 + .gEsgnT.gEsgnT,.gEsgnT.gEsgnT + .StyledHint-sc-17c2wu8-0,.gEsgnT.gEsgnT ~ .StyledMessage-sc-30hgg7-0{margin-top:8px;}/*!sc*/ .gEsgnT::-webkit-input-placeholder{color:#818d97;}/*!sc*/ .gEsgnT::-moz-placeholder{color:#818d97;}/*!sc*/ .gEsgnT:-ms-input-placeholder{color:#818d97;}/*!sc*/ .gEsgnT::placeholder{color:#818d97;}/*!sc*/ .gEsgnT[readonly],.gEsgnT[aria-readonly='true']{border-color:#8f99a2;background-color:#abb3b9;}/*!sc*/ .gEsgnT:hover{border-color:#03363d;}/*!sc*/ .gEsgnT:focus{outline:none;}/*!sc*/ .gEsgnT:focus-visible,.gEsgnT[data-garden-focus-visible="true"]{outline:2px solid transparent;outline-offset:1px;box-shadow: inset 0px 2px 4px #fff, inset 0px 4px 12px #03363d;border-color:#03363d;}/*!sc*/ .gEsgnT:disabled,.gEsgnT[aria-disabled='true']{border-color:#9da6ae;background-color:#abb3b9;color:#818d97;}/*!sc*/ .gEsgnT:disabled{cursor:default;}/*!sc*/ data-styled.g48[id="StyledTextInput-sc-k12n8x-0"]{content:"gEsgnT,"}/*!sc*/ .gaKCjd{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;position:relative;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;-webkit-align-items:stretch;-webkit-box-align:stretch;-ms-flex-align:stretch;align-items:stretch;z-index:0;width:100%;}/*!sc*/ .StyledLabel-sc-2utmsz-0:not([hidden]) + .gaKCjd.gaKCjd,.StyledHint-sc-17c2wu8-0 + .gaKCjd.gaKCjd,.StyledMessage-sc-30hgg7-0 + .gaKCjd.gaKCjd,.gaKCjd.gaKCjd + .StyledHint-sc-17c2wu8-0,.gaKCjd.gaKCjd + .StyledMessage-sc-30hgg7-0{margin-top:8px;}/*!sc*/ .gaKCjd > .StyledTextInput-sc-k12n8x-0{position:relative;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin-top:0;margin-bottom:0;width:auto;min-width:0;}/*!sc*/ .gaKCjd > *{z-index:-1;}/*!sc*/ .gaKCjd > .StyledTextInput-sc-k12n8x-0{z-index:0;}/*!sc*/ .gaKCjd > .StyledTextInput-sc-k12n8x-0:disabled{z-index:-2;}/*!sc*/ .gaKCjd > .StyledTextInput-sc-k12n8x-0:hover,.gaKCjd > button:hover,.gaKCjd > .StyledTextInput-sc-k12n8x-0:focus-visible,.gaKCjd > button:focus-visible,.gaKCjd > .StyledTextInput-sc-k12n8x-0[data-garden-focus-visible],.gaKCjd > button[data-garden-focus-visible],.gaKCjd > .StyledTextInput-sc-k12n8x-0:active,.gaKCjd > button:active,.gaKCjd > button[aria-pressed='true'],.gaKCjd > button[aria-pressed='mixed']{z-index:1;}/*!sc*/ .gaKCjd > button:disabled{border-top-width:0;border-bottom-width:0;}/*!sc*/ .gaKCjd > *:not(:first-child){margin-left:-1px;}/*!sc*/ .gaKCjd > *:first-child:not(:last-child){border-top-right-radius:0;border-bottom-right-radius:0;}/*!sc*/ .gaKCjd > *:last-child:not(:first-child){border-top-left-radius:0;border-bottom-left-radius:0;}/*!sc*/ .gaKCjd > *:not(:first-child):not(:last-child){border-radius:0;}/*!sc*/ data-styled.g53[id="StyledInputGroup-sc-kjh1f0-0"]{content:"gaKCjd,"}/*!sc*/ .bAhBqb{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;color:#17494d;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;gap:12px;position:absolute;right:16px;top:50%;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);}/*!sc*/ data-styled.g93[id="FormFieldstyle__FormFieldIcons-sc-1tygcda-4"]{content:"bAhBqb,"}/*!sc*/ .hHdcVj{margin-top:8px;position:relative;}/*!sc*/ data-styled.g96[id="FormFieldstyle__FormFieldWrapper-sc-1tygcda-7"]{content:"hHdcVj,"}/*!sc*/ .dGwjHC{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;list-style:none;margin:0;padding:0;text-align:left;}/*!sc*/ data-styled.g122[id="Breadcrumbsstyle__Crumbs-sc-16xz1hx-1"]{content:"dGwjHC,"}/*!sc*/ .cBiDug{color:#17494d;margin:0;line-height:24px;position:relative;}/*!sc*/ .iYXkfi{color:#17494d;margin:0;line-height:24px;position:relative;}/*!sc*/ .iYXkfi::after{content:'';position:absolute;left:0;top:0;width:100%;height:100%;}/*!sc*/ data-styled.g123[id="Breadcrumbsstyle__Crumb-sc-16xz1hx-2"]{content:"cBiDug,iYXkfi,"}/*!sc*/ .kxqCcm{margin:0 8px;}/*!sc*/ data-styled.g124[id="Breadcrumbsstyle__Separator-sc-16xz1hx-3"]{content:"kxqCcm,"}/*!sc*/ .ihQZPj .Linkstyle__LinkText-sc-1cm3ukq-0{border:none;}/*!sc*/ .ihQZPj .Linkstyle__LinkText-sc-6d6yp9-3{background:none;}/*!sc*/ data-styled.g125[id="Breadcrumbsstyle__FauxLink-sc-16xz1hx-4"]{content:"ihQZPj,"}/*!sc*/ .cjZCoN{margin:0 auto;width:100%;}/*!sc*/ @media (min-width:0px){.cjZCoN{padding-left:16px;}}/*!sc*/ @media (min-width:0px){.cjZCoN{padding-right:16px;}}/*!sc*/ @media (min-width:1120px){.cjZCoN{max-width:1120px;}}/*!sc*/ .Containerstyle__ContainerRoot-sc-1d6dta4-0 .Containerstyle__ContainerRoot-sc-1d6dta4-0{padding-left:0;padding-right:0;}/*!sc*/ data-styled.g141[id="Containerstyle__ContainerRoot-sc-1d6dta4-0"]{content:"cjZCoN,"}/*!sc*/ .dxBaPJ{width:100%;margin:0;border-right:0;border-left:0;border-bottom:0;height:1px;border-top:1px;border-style:solid;border-color:#c2c8cc;background-color:transparent;}/*!sc*/ data-styled.g142[id="Dividerstyle__DividerRoot-sc-5fuxjc-0"]{content:"dxBaPJ,"}/*!sc*/ .lfHWbP{background:#f8f9f9;border-radius:0;border:none;box-shadow:0 0 0 1px #68737d inset;font-size:16px;line-height:24px;min-height:48px;padding:12px;}/*!sc*/ .lfHWbP,.lfHWbP:invalid{box-shadow:0 0 0 1px #68737d inset;}/*!sc*/ .lfHWbP:hover{box-shadow:0 0 0 1px #06615a inset;}/*!sc*/ .lfHWbP:active,.lfHWbP:focus-within,.lfHWbP:focus,.lfHWbP[data-garden-focus-visible='true'],.lfHWbP[data-garden-selected='true']{box-shadow:0 0 0 2px #028079 inset;}/*!sc*/ .lfHWbP::-webkit-input-placeholder{color:#68737d;}/*!sc*/ .lfHWbP::-moz-placeholder{color:#68737d;}/*!sc*/ .lfHWbP:-ms-input-placeholder{color:#68737d;}/*!sc*/ .lfHWbP::placeholder{color:#68737d;}/*!sc*/ .lfHWbP:disabled,.lfHWbP[aria-disabled='true']{background:#f8f9f9;}/*!sc*/ data-styled.g195[id="Inputstyle__InputRoot-sc-zmwkx5-0"]{content:"lfHWbP,"}/*!sc*/ .ffvfaw{margin:0;}/*!sc*/ data-styled.g196[id="InputGroupstyle__InputGroupInput-sc-15ydodj-0"]{content:"ffvfaw,"}/*!sc*/ .hXPZQH{margin:0;}/*!sc*/ data-styled.g197[id="InputGroupstyle__InputGroupButton-sc-15ydodj-1"]{content:"hXPZQH,"}/*!sc*/ .gefXPI > *{margin-left:0 !important;}/*!sc*/ .gefXPI ~ .FormFieldstyle__FormFieldIcons-sc-1tygcda-4{display:none;}/*!sc*/ @media (max-width:767.98px){.gefXPI{-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;}.gefXPI .InputGroupstyle__InputGroupButton-sc-15ydodj-1{margin-top:0.5rem;}.gefXPI .InputGroupstyle__InputGroupButton2-sc-15ydodj-2{margin-top:8px;}.gefXPI .InputGroupstyle__InputGroupInput-sc-15ydodj-0{margin-right:0;}}/*!sc*/ .gefXPI .InputGroupstyle__InputGroupButton2-sc-15ydodj-2:last-child:not(:first-child){border-top-left-radius:48px;border-bottom-left-radius:48px;}/*!sc*/ data-styled.g199[id="InputGroupstyle__InputGroupRoot-sc-15ydodj-3"]{content:"gefXPI,"}/*!sc*/ .dFXoyF li{position:relative;color:#17494d;margin-top:16px;margin-bottom:16px;line-height:1.5;padding-left:0.5rem;}/*!sc*/ @media (max-width:767.98px){.dFXoyF li{text-align:left;}}/*!sc*/ .dFXoyF li .Headingstyle__HeadingRoot-sc-150xww-0{margin-bottom:0.5rem;}/*!sc*/ .dFXoyF li .Textstyle__TextRoot-sc-c9um69-0{margin-top:0;}/*!sc*/ .dFXoyF li:before{background:undefined;}/*!sc*/ .dFXoyF li svg{color:undefined;}/*!sc*/ data-styled.g212[id="Liststyle__OrderedListRoot-sc-1ptcc0u-0"]{content:"dFXoyF,"}/*!sc*/ .dnJUmF li{position:relative;color:#17494d;margin-top:16px;margin-bottom:16px;line-height:1.5;padding-left:0.5rem;}/*!sc*/ @media (max-width:767.98px){.dnJUmF li{text-align:left;}}/*!sc*/ .dnJUmF li .Headingstyle__HeadingRoot-sc-150xww-0{margin-bottom:0.5rem;}/*!sc*/ .dnJUmF li .Textstyle__TextRoot-sc-c9um69-0{margin-top:0;}/*!sc*/ .dnJUmF li:before{background:undefined;}/*!sc*/ .dnJUmF li svg{color:undefined;}/*!sc*/ data-styled.g213[id="Liststyle__UnorderedListRoot-sc-1ptcc0u-1"]{content:"dnJUmF,"}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ html,body{margin:0;padding:0;box-sizing:border-box;}/*!sc*/ *,*::before,*::after{box-sizing:inherit;}/*!sc*/ body{overflow-x:hidden;}/*!sc*/ img,figure,video{max-width:100%;}/*!sc*/ html{-webkit-scroll-behavior:smooth;-moz-scroll-behavior:smooth;-ms-scroll-behavior:smooth;scroll-behavior:smooth;}/*!sc*/ @media (min-width:0px){html{-webkit-scroll-padding-top:60px;-moz-scroll-padding-top:60px;-ms-scroll-padding-top:60px;scroll-padding-top:60px;}}/*!sc*/ @media (min-width:768px){html{-webkit-scroll-padding-top:80px;-moz-scroll-padding-top:80px;-ms-scroll-padding-top:80px;scroll-padding-top:80px;}}/*!sc*/ body{-webkit-font-smoothing:antialiased;font-variant-ligatures:no-common-ligatures;background:#f8f9f9;font-family:"Proxima Nova",Arial,sans-serif;font-size:16px;font-style:normal;line-height:1;overflow-x:hidden;}/*!sc*/ h1,.h1{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:40px;font-weight:700;}/*!sc*/ @media (min-width:768px){h1,.h1{font-size:56px;}}/*!sc*/ @media (min-width:1120px){h1,.h1{font-size:72px;}}/*!sc*/ h2,.h2{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:34px;font-weight:700;}/*!sc*/ @media (min-width:768px){h2,.h2{font-size:40px;}}/*!sc*/ @media (min-width:1120px){h2,.h2{font-size:48px;}}/*!sc*/ h3,.h3{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:22px;font-weight:700;}/*!sc*/ @media (min-width:768px){h3,.h3{font-size:24px;}}/*!sc*/ @media (min-width:1120px){h3,.h3{font-size:32px;}}/*!sc*/ h4,.h4{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:20px;font-weight:700;}/*!sc*/ @media (min-width:768px){h4,.h4{font-size:22px;}}/*!sc*/ @media (min-width:1120px){h4,.h4{font-size:24px;}}/*!sc*/ h5,.h5{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:18px;font-weight:600;}/*!sc*/ @media (min-width:768px){h5,.h5{font-size:20px;}}/*!sc*/ h6,.h6{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:16px;font-weight:600;}/*!sc*/ .supertitle{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:14px;font-weight:700;-webkit-letter-spacing:2px;-moz-letter-spacing:2px;-ms-letter-spacing:2px;letter-spacing:2px;margin-bottom:8px;text-transform:uppercase;}/*!sc*/ @media (min-width:481px){.supertitle{font-size:14px;}}/*!sc*/ .heading-small{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:14px;font-weight:400;line-height:16px;}/*!sc*/ .heading-small-semi{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:14px;font-weight:600;line-height:16px;-webkit-letter-spacing:0.2px;-moz-letter-spacing:0.2px;-ms-letter-spacing:0.2px;letter-spacing:0.2px;}/*!sc*/ .heading-xsmall{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:12px;font-weight:400;line-height:16px;}/*!sc*/ .heading-xsmall-semi{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:12px;font-weight:600;line-height:16px;-webkit-letter-spacing:0.2px;-moz-letter-spacing:0.2px;-ms-letter-spacing:0.2px;letter-spacing:0.2px;}/*!sc*/ ol.bullet-default{() => listGenerator({ tag:'ol', bullet:'default'});}/*!sc*/ ol.bullet-circled{() => listGenerator({ tag:'ol', bullet:'circled'});}/*!sc*/ ul.bullet-default{() => listGenerator({ tag:'ul', bullet:'default'});}/*!sc*/ ul.bullet-icon{() => listGenerator({ tag:'ul', bullet:'icon'});}/*!sc*/ ul.bullet-none{() => listGenerator({ tag:'ul', bullet:'none'});}/*!sc*/ ul.bullet-large{() => listGenerator({ tag:'ul', bullet:'large'});}/*!sc*/ table{display:table;border:none;width:100%;table-layout:fixed;border-collapse:collapse;border-spacing:0;color:#03363d;}/*!sc*/ table p{margin-top:0;}/*!sc*/ table tr{display:table-row;-webkit-transition:background-color cubic-bezier(0.7,0,0.3,1);transition:background-color cubic-bezier(0.7,0,0.3,1);vertical-align:top;box-sizing:border-box;border-bottom-color:#c2c8cc;}/*!sc*/ table tr:hover{border-bottom-color:#c2c8cc;background-color:#f8f9f9;}/*!sc*/ table tr td{display:table-cell;-webkit-transition:border-color cubic-bezier(0.7,0,0.3,1),box-shadow cubic-bezier(0.7,0,0.3,1);transition:border-color cubic-bezier(0.7,0,0.3,1),box-shadow cubic-bezier(0.7,0,0.3,1);box-sizing:border-box;}/*!sc*/ table thead tr{height:auto;}/*!sc*/ table thead tr th{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:16px;font-weight:600;text-align:left;line-height:inherit;margin-bottom:0;padding:12px;}/*!sc*/ @media (min-width:1120px){table thead tr th{padding:12px 24px;}}/*!sc*/ table tbody tr td{padding:16px 12px;color:#17494d;font-family:"Proxima Nova",Arial,sans-serif;line-height:24px;}/*!sc*/ @media (min-width:1120px){table tbody tr td{padding:16px 24px;}}/*!sc*/ @media (min-width:1440px){table tbody tr td{padding:20px 24px;}}/*!sc*/ table.table-row-headings tbody tr th:first-child,table.table-row-headings tbody tr td:first-child{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:16px;font-weight:600;}/*!sc*/ table.table-striped tbody tr:nth-child(odd){background-color:#f8f9f9;}/*!sc*/ table.table-striped tbody tr:nth-child(odd):hover{border-bottom-color:#c2c8cc;background-color:#f8f9f9;}/*!sc*/ table.table-size-large tbody tr td{padding:24px 12px;}/*!sc*/ @media (min-width:1120px){table.table-size-large tbody tr td{padding:24px;}}/*!sc*/ @media (min-width:1440px){table.table-size-large tbody tr td{padding:32px 24px;}}/*!sc*/ p{color:#17494d;font-family:"Proxima Nova",Arial,sans-serif;line-height:24px;}/*!sc*/ p.large{color:#17494d;font-family:"Proxima Nova",Arial,sans-serif;font-size:18px;line-height:26px;}/*!sc*/ @media (min-width:481px){p.large{font-size:20px;}}/*!sc*/ @media (min-width:768px){p.large{font-size:22px;}}/*!sc*/ @media (min-width:481px){p.large{line-height:28px;}}/*!sc*/ @media (min-width:768px){p.large{line-height:30px;}}/*!sc*/ p.caption{color:#17494d;font-family:"Proxima Nova",Arial,sans-serif;font-size:13px;line-height:18px;}/*!sc*/ @media (min-width:768px){p.caption{font-size:14px;}}/*!sc*/ data-styled.g234[id="sc-global-cHyjzB1"]{content:"sc-global-cHyjzB1,"}/*!sc*/ .dPibgo{box-sizing:border-box;width:100%;-webkit-flex-basis:8.333333333333332%;-ms-flex-preferred-size:8.333333333333332%;flex-basis:8.333333333333332%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:8.333333333333332%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){.dPibgo{-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;width:auto;max-width:100%;}}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .fsKKdM{box-sizing:border-box;width:100%;-webkit-flex-basis:16.666666666666664%;-ms-flex-preferred-size:16.666666666666664%;flex-basis:16.666666666666664%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:16.666666666666664%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .jUHGHO{box-sizing:border-box;width:100%;-webkit-flex-basis:0;-ms-flex-preferred-size:0;flex-basis:0;-webkit-box-flex:1;-webkit-flex-grow:1;-ms-flex-positive:1;flex-grow:1;max-width:100%;text-align:center;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .gOpaft{box-sizing:border-box;width:100%;-webkit-flex-basis:0;-ms-flex-preferred-size:0;flex-basis:0;-webkit-box-flex:1;-webkit-flex-grow:1;-ms-flex-positive:1;flex-grow:1;max-width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .eHkYmh{box-sizing:border-box;width:100%;-webkit-flex-basis:0;-ms-flex-preferred-size:0;flex-basis:0;-webkit-box-flex:1;-webkit-flex-grow:1;-ms-flex-positive:1;flex-grow:1;max-width:100%;text-align:right;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .bbWTuI{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){.bbWTuI{-webkit-flex-basis:50%;-ms-flex-preferred-size:50%;flex-basis:50%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:50%;}}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .cZPYkB{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){.cZPYkB{-webkit-flex-basis:41.66666666666667%;-ms-flex-preferred-size:41.66666666666667%;flex-basis:41.66666666666667%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;margin-left:8.333333333333332%;max-width:41.66666666666667%;}}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .gwcFCI{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){.gwcFCI{-webkit-flex-basis:66.66666666666666%;-ms-flex-preferred-size:66.66666666666666%;flex-basis:66.66666666666666%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:66.66666666666666%;}}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .fAWGeY{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){.fAWGeY{-webkit-flex-basis:50%;-ms-flex-preferred-size:50%;flex-basis:50%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:50%;}}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .jHrYwl{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){.jHrYwl{-webkit-flex-basis:41.66666666666667%;-ms-flex-preferred-size:41.66666666666667%;flex-basis:41.66666666666667%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;margin-left:8.333333333333332%;max-width:41.66666666666667%;}}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .gUTDzE{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){.gUTDzE{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:100%;}}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .elZec{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){.elZec{-webkit-flex-basis:25%;-ms-flex-preferred-size:25%;flex-basis:25%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:25%;}}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .dpHgeZ{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){.dpHgeZ{-webkit-flex-basis:66.66666666666666%;-ms-flex-preferred-size:66.66666666666666%;flex-basis:66.66666666666666%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;margin-left:8.333333333333332%;max-width:66.66666666666666%;}}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .dARgPK{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){.dARgPK{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-order:1;-ms-flex-order:1;order:1;max-width:100%;text-align:center;}}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){.dARgPK{-webkit-flex-basis:66.66666666666666%;-ms-flex-preferred-size:66.66666666666666%;flex-basis:66.66666666666666%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-order:0;-ms-flex-order:0;order:0;margin-left:0;max-width:66.66666666666666%;}}/*!sc*/ @media (min-width:1120px){.dARgPK{-webkit-flex-basis:66.66666666666666%;-ms-flex-preferred-size:66.66666666666666%;flex-basis:66.66666666666666%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:66.66666666666666%;}}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .dyNcwQ{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){.dyNcwQ{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:100%;}}/*!sc*/ @media (min-width:768px){.dyNcwQ{-webkit-flex-basis:16.666666666666664%;-ms-flex-preferred-size:16.666666666666664%;flex-basis:16.666666666666664%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:16.666666666666664%;}}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .ctrYVg{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){.ctrYVg{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:100%;text-align:center;}}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){.ctrYVg{-webkit-flex-basis:41.66666666666667%;-ms-flex-preferred-size:41.66666666666667%;flex-basis:41.66666666666667%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:41.66666666666667%;text-align:left;}}/*!sc*/ @media (min-width:1120px){.ctrYVg{-webkit-flex-basis:25%;-ms-flex-preferred-size:25%;flex-basis:25%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:25%;}}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .lcfIfE{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){.lcfIfE{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:100%;}}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){.lcfIfE{-webkit-flex-basis:58.333333333333336%;-ms-flex-preferred-size:58.333333333333336%;flex-basis:58.333333333333336%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:58.333333333333336%;}}/*!sc*/ @media (min-width:1120px){.lcfIfE{-webkit-flex-basis:41.66666666666667%;-ms-flex-preferred-size:41.66666666666667%;flex-basis:41.66666666666667%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:41.66666666666667%;}}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .dEBZWs{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){.dEBZWs{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:100%;}}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){.dEBZWs{-webkit-flex-basis:33.33333333333333%;-ms-flex-preferred-size:33.33333333333333%;flex-basis:33.33333333333333%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:33.33333333333333%;}}/*!sc*/ @media (min-width:1440px){}/*!sc*/ data-styled.g235[id="StyledCol-sc-inuw62-0"]{content:"dPibgo,fsKKdM,jUHGHO,gOpaft,eHkYmh,bbWTuI,cZPYkB,gwcFCI,fAWGeY,jHrYwl,gUTDzE,elZec,dpHgeZ,dARgPK,dyNcwQ,ctrYVg,lcfIfE,dEBZWs,"}/*!sc*/ .izllXr{margin-right:auto;margin-left:auto;width:100%;box-sizing:border-box;padding-right:8px;padding-left:8px;}/*!sc*/ data-styled.g236[id="StyledGrid-sc-oxgg5i-0"]{content:"izllXr,"}/*!sc*/ .ikGaFK{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;box-sizing:border-box;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:end;-webkit-justify-content:flex-end;-ms-flex-pack:end;justify-content:flex-end;margin-right:-8px;margin-left:-8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .btaUcD{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;box-sizing:border-box;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;margin-right:-8px;margin-left:-8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .jIlQVA{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;box-sizing:border-box;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;margin-right:-8px;margin-left:-8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .fsMCSE{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;box-sizing:border-box;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;margin-right:-8px;margin-left:-8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .jcTdzb{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;box-sizing:border-box;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;margin-right:-8px;margin-left:-8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .hdAZgg{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;box-sizing:border-box;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;margin-right:-8px;margin-left:-8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ data-styled.g237[id="StyledRow-sc-xjsdg1-0"]{content:"ikGaFK,btaUcD,jIlQVA,fsMCSE,jcTdzb,hdAZgg,"}/*!sc*/ .drMyZp{padding-left:0;padding-right:0;}/*!sc*/ data-styled.g243[id="Gridstyle__GridRoot-sc-1uhmtis-0"]{content:"drMyZp,"}/*!sc*/ .jZifzR.jZifzR.jZifzR.jZifzR{margin-top:0;}/*!sc*/ data-styled.g250[id="LinkCollectionstyle__LinkCollectionContentWrapper-sc-96x2q7-0"]{content:"jZifzR,"}/*!sc*/ .hfrOhb{color:#03363d;height:32px;margin-bottom:20px;margin-top:64px;width:32px;}/*!sc*/ data-styled.g251[id="LinkCollectionstyle__ZendeskIcon-sc-96x2q7-1"]{content:"hfrOhb,"}/*!sc*/ .fbaGOf{overflow:hidden;}/*!sc*/ .fbaGOf .Headingstyle__HeadingRoot-sc-150xww-0{overflow-wrap:break-word;}/*!sc*/ .fbaGOf ul{padding:0;}/*!sc*/ .fbaGOf ul li{line-height:16px;list-style:none;margin-bottom:8px;}/*!sc*/ data-styled.g252[id="LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2"]{content:"fbaGOf,"}/*!sc*/ .ialojv{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-flow:column wrap;-ms-flex-flow:column wrap;flex-flow:column wrap;width:100%;gap:16px;}/*!sc*/ .Textstyle__TextRoot-sc-c9um69-0 + .LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0,.Headingstyle__HeadingRoot-sc-150xww-0 + .ialojv{padding-top:8px;}/*!sc*/ .ialojv > .VideoLinkstyle__VideoLinkRoot-sc-1fwy2wl-0{-webkit-align-self:stretch;-ms-flex-item-align:stretch;align-self:stretch;}/*!sc*/ @media (min-width:768px){.ialojv{-webkit-align-self:inherit;-ms-flex-item-align:inherit;align-self:inherit;-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;width:auto;}}/*!sc*/ data-styled.g256[id="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0"]{content:"ialojv,"}/*!sc*/ .jvviVs{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;height:auto;overflow:hidden;position:relative;-webkit-transform:translateZ(0);-ms-transform:translateZ(0);transform:translateZ(0);width:100%;-webkit-transform:rotate(0deg);-ms-transform:rotate(0deg);transform:rotate(0deg);}/*!sc*/ .jvviVs:after{content:'';display:block;padding-top:100%;}/*!sc*/ .jvviVs img{-webkit-transform:rotate(-0deg);-ms-transform:rotate(-0deg);transform:rotate(-0deg);}/*!sc*/ @media all and (-ms-high-contrast:none),(-ms-high-contrast:active){.jvviVs img{-webkit-transform:none;-ms-transform:none;transform:none;}}/*!sc*/ @media all and (-ms-high-contrast:none),(-ms-high-contrast:active){.jvviVs{-webkit-clip-path:none;clip-path:none;border-radius:0;-webkit-transform:none;-ms-transform:none;transform:none;}}/*!sc*/ .jvviVs video,.jvviVs > img{height:100%;object-fit:cover;position:absolute;top:0;width:100%;}/*!sc*/ data-styled.g303[id="Relationframestyle__RelationframeRoot-sc-myqvby-0"]{content:"jvviVs,"}/*!sc*/ .iEJxZX{color:#68737d;display:block;height:32px;-webkit-transition:color 0.25s;transition:color 0.25s;width:32px;width:40px;}/*!sc*/ .iEJxZX:hover,.iEJxZX:active{color:#06615a;}/*!sc*/ data-styled.g313[id="SocialBlockstyle__YoutubeIcon-sc-1ebt7cj-0"]{content:"iEJxZX,"}/*!sc*/ .ennTzG{color:#68737d;display:block;height:32px;-webkit-transition:color 0.25s;transition:color 0.25s;width:32px;}/*!sc*/ .ennTzG:hover,.ennTzG:active{color:#06615a;}/*!sc*/ data-styled.g314[id="SocialBlockstyle__TwitterIcon-sc-1ebt7cj-1"]{content:"ennTzG,"}/*!sc*/ .fMYITU{color:#68737d;display:block;height:32px;-webkit-transition:color 0.25s;transition:color 0.25s;width:32px;}/*!sc*/ .fMYITU:hover,.fMYITU:active{color:#06615a;}/*!sc*/ data-styled.g315[id="SocialBlockstyle__FacebookIcon-sc-1ebt7cj-2"]{content:"fMYITU,"}/*!sc*/ .gxgYUI{color:#68737d;display:block;height:32px;-webkit-transition:color 0.25s;transition:color 0.25s;width:32px;}/*!sc*/ .gxgYUI:hover,.gxgYUI:active{color:#06615a;}/*!sc*/ data-styled.g316[id="SocialBlockstyle__InstaIcon-sc-1ebt7cj-3"]{content:"gxgYUI,"}/*!sc*/ .bRAChU{color:#68737d;display:block;height:32px;-webkit-transition:color 0.25s;transition:color 0.25s;width:32px;}/*!sc*/ .bRAChU:hover,.bRAChU:active{color:#06615a;}/*!sc*/ data-styled.g317[id="SocialBlockstyle__LinkedInIcon-sc-1ebt7cj-4"]{content:"bRAChU,"}/*!sc*/ .fDqkXl{margin:24px 0;}/*!sc*/ .fDqkXl:last-child{margin-bottom:0;}/*!sc*/ data-styled.g320[id="SocialBlockstyle__SocialBlockRoot-sc-1ebt7cj-7"]{content:"fDqkXl,"}/*!sc*/ .hAhnRj{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;gap:16px;margin:0;padding:0;}/*!sc*/ data-styled.g321[id="SocialBlockstyle__ListWrapper-sc-1ebt7cj-8"]{content:"hAhnRj,"}/*!sc*/ .bvObyx{margin:0;padding:0;list-style:none;font-size:2rem;}/*!sc*/ data-styled.g322[id="SocialBlockstyle__ListItem-sc-1ebt7cj-9"]{content:"bvObyx,"}/*!sc*/ .kuXMXJ{border:none;color:#68737d;-webkit-text-decoration:none;text-decoration:none;-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .kuXMXJ:hover,.kuXMXJ:active{color:#06615a;}/*!sc*/ data-styled.g323[id="SocialBlockstyle__Link-sc-1ebt7cj-10"]{content:"kuXMXJ,"}/*!sc*/ .ittztv{background-color:#ead6e8;overflow-x:hidden;}/*!sc*/ @media (min-width:0px){.ittztv{padding-top:32px;}}/*!sc*/ @media (min-width:0px){.ittztv{padding-bottom:32px;}}/*!sc*/ @media (min-width:768px){.ittztv{padding-top:64px;}}/*!sc*/ @media (min-width:768px){.ittztv{padding-bottom:64px;}}/*!sc*/ .ittztv.no-vertical-padding{padding:0;}/*!sc*/ .ittztv .Basestyle__BaseMainRow-sc-3zktjg-0 > .Gridstyle__Col-sc-1uhmtis-2 > .Headingstyle__HeadingRoot-sc-150xww-0{margin-top:0;}/*!sc*/ @media (min-width:0px){.ittztv .Gridstyle__Row-sc-1uhmtis-1 + .Gridstyle__Row-sc-1uhmtis-1{margin-top:32px;}}/*!sc*/ @media (min-width:768px){.ittztv .Gridstyle__Row-sc-1uhmtis-1 + .Gridstyle__Row-sc-1uhmtis-1{margin-top:64px;}}/*!sc*/ .doXlEM{background-color:#fff;overflow-x:hidden;}/*!sc*/ @media (min-width:0px){.doXlEM{padding-top:32px;}}/*!sc*/ @media (min-width:0px){.doXlEM{padding-bottom:32px;}}/*!sc*/ @media (min-width:768px){.doXlEM{padding-top:64px;}}/*!sc*/ @media (min-width:768px){.doXlEM{padding-bottom:64px;}}/*!sc*/ .doXlEM:nth-of-type(even){background-color:#f8f9f9;}/*!sc*/ .doXlEM.no-vertical-padding{padding:0;}/*!sc*/ .doXlEM .Basestyle__BaseMainRow-sc-3zktjg-0 > .Gridstyle__Col-sc-1uhmtis-2 > .Headingstyle__HeadingRoot-sc-150xww-0{margin-top:0;}/*!sc*/ @media (min-width:0px){.doXlEM .Gridstyle__Row-sc-1uhmtis-1 + .Gridstyle__Row-sc-1uhmtis-1{margin-top:32px;}}/*!sc*/ @media (min-width:768px){.doXlEM .Gridstyle__Row-sc-1uhmtis-1 + .Gridstyle__Row-sc-1uhmtis-1{margin-top:64px;}}/*!sc*/ .hbxqsp{background-color:#ead6e8;overflow-x:hidden;}/*!sc*/ @media (min-width:0px){.hbxqsp{padding-top:32px;}}/*!sc*/ @media (min-width:0px){.hbxqsp{padding-bottom:32px;}}/*!sc*/ @media (min-width:768px){.hbxqsp{padding-top:64px;}}/*!sc*/ @media (min-width:768px){.hbxqsp{padding-bottom:64px;}}/*!sc*/ .hbxqsp.no-vertical-padding{padding:0;}/*!sc*/ .hbxqsp .Basestyle__BaseMainRow-sc-3zktjg-0 > .Gridstyle__Col-sc-1uhmtis-2 > .Headingstyle__HeadingRoot-sc-150xww-0{margin-top:0;}/*!sc*/ @media (min-width:0px){.hbxqsp .Gridstyle__Row-sc-1uhmtis-1 + .Gridstyle__Row-sc-1uhmtis-1{margin-top:32px;}}/*!sc*/ @media (min-width:768px){.hbxqsp .Gridstyle__Row-sc-1uhmtis-1 + .Gridstyle__Row-sc-1uhmtis-1{margin-top:64px;}}/*!sc*/ .hbxqsp .Containerstyle__ContainerRoot-sc-1d6dta4-0 .Gridstyle__GridRoot-sc-1uhmtis-0 .Basestyle__BaseMainRow-sc-3zktjg-0 .LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0{-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;false;}/*!sc*/ data-styled.g349[id="Basestyle__BaseRoot-sc-3zktjg-1"]{content:"ittztv,doXlEM,hbxqsp,"}/*!sc*/ .kWPuar{color:#03363d;height:20px;overflow:hidden;-webkit-transition:all 0.25s;transition:all 0.25s;width:100px;}/*!sc*/ @media (max-width:767.98px){.kWPuar{width:90px;height:18px;}}/*!sc*/ data-styled.g366[id="Logostyle__ZDLogoLink-sc-1uio3uc-1"]{content:"kWPuar,"}/*!sc*/ .hfWedq{-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .hfWedq:hover{-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ data-styled.g368[id="Logostyle__LogoLink-sc-1uio3uc-3"]{content:"hfWedq,"}/*!sc*/ .gNdNAX{position:relative;z-index:0;background:#fff;padding:0 16px;}/*!sc*/ .gNdNAX ul,.gNdNAX li{list-style:none;margin:0;padding:0;}/*!sc*/ .gNdNAX ul:not(:last-child),.gNdNAX li:not(:last-child){margin-bottom:0;}/*!sc*/ .gNdNAX ul{padding:16px 0;}/*!sc*/ .gNdNAX .Gridstyle__Row-sc-1uhmtis-1{position:relative;padding:16px 0;}/*!sc*/ .gNdNAX .Gridstyle__Col-sc-1uhmtis-2{padding-top:0;padding-bottom:0;}/*!sc*/ @media (max-width:480.98px){.gNdNAX .Gridstyle__Col-sc-1uhmtis-2:not(:first-of-type){-webkit-box-flex:2;-webkit-flex-grow:2;-ms-flex-positive:2;flex-grow:2;}}/*!sc*/ .gNdNAX .Accordionstyle__AccordionPanel-sc-ga9m60-4{padding:0;}/*!sc*/ .gNdNAX .Accordionstyle__AccordionPanel-sc-ga9m60-4[data-garden-id='accordions.panel']:last-child{border-bottom:none;padding-bottom:0;}/*!sc*/ .gNdNAX .Accordionstyle__AccordionPanel-sc-ga9m60-4 [data-garden-id='accordions.step_inner_panel']{padding:0 16px;}/*!sc*/ data-styled.g372[id="MobileNavbarstyle__MobileNavbarRoot-sc-lh7jwa-0"]{content:"gNdNAX,"}/*!sc*/ .hECWgd{margin:0 16px;}/*!sc*/ .hECWgd.hECWgd > span{border-bottom:0;}/*!sc*/ data-styled.g374[id="MobileNavbarstyle__PrimaryLink-sc-lh7jwa-2"]{content:"hECWgd,"}/*!sc*/ .gfYwcv{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:end;-webkit-justify-content:flex-end;-ms-flex-pack:end;justify-content:flex-end;gap:16px;}/*!sc*/ data-styled.g377[id="MobileNavbarstyle__MenuWrapper-sc-lh7jwa-5"]{content:"gfYwcv,"}/*!sc*/ .ghVMHi{color:#17494d;width:28px;height:28px;}/*!sc*/ data-styled.g378[id="MobileNavbarstyle__MenuIconHamburger-sc-lh7jwa-6"]{content:"ghVMHi,"}/*!sc*/ .eRNnFL{background:none;border:none;padding:0;cursor:pointer;}/*!sc*/ data-styled.g380[id="MobileNavbarstyle__MenuButton-sc-lh7jwa-8"]{content:"eRNnFL,"}/*!sc*/ .bWBnJy{background:#fff;left:0;max-height:calc(100vh - 62px);overflow-x:hidden;overflow-y:auto;padding:0 16px;position:absolute;width:100%;}/*!sc*/ data-styled.g386[id="MobileNavbarstyle__DropdownWrapper-sc-lh7jwa-14"]{content:"bWBnJy,"}/*!sc*/ .dAqHda{display:block;padding:16px 0;-webkit-text-decoration:none;text-decoration:none;width:-webkit-fit-content;width:-moz-fit-content;width:fit-content;margin:0 auto;font-weight:600;font-family:"Sharp Sans",Arial,sans-serif;color:#03363d;cursor:default;}/*!sc*/ .dAqHda:hover{-webkit-text-decoration:none;text-decoration:none;color:#03363d;}/*!sc*/ .dAqHda:after{content:'';display:block;width:0;height:2px;background:transparent;position:relative;top:16px;left:50%;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%);-webkit-transition:all 0.25s;transition:all 0.25s;width:100%;background:#000;background:#03363d;color:#03363d;}/*!sc*/ @media (max-width:1119.98px){.dAqHda{font-size:14px;line-height:1.875rem;}}/*!sc*/ .gfctfM{display:block;padding:16px 0;-webkit-text-decoration:none;text-decoration:none;width:-webkit-fit-content;width:-moz-fit-content;width:fit-content;margin:0 auto;font-weight:600;font-family:"Sharp Sans",Arial,sans-serif;color:#03363d;cursor:default;}/*!sc*/ .gfctfM:hover{-webkit-text-decoration:none;text-decoration:none;color:#03363d;}/*!sc*/ .gfctfM:after{content:'';display:block;width:0;height:2px;background:transparent;position:relative;top:16px;left:50%;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%);-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ @media (max-width:1119.98px){.gfctfM{font-size:14px;line-height:1.875rem;}}/*!sc*/ .dkUFpo{display:block;padding:16px 0;-webkit-text-decoration:none;text-decoration:none;width:-webkit-fit-content;width:-moz-fit-content;width:fit-content;margin:0 auto;font-weight:600;font-family:"Sharp Sans",Arial,sans-serif;color:#03363d;cursor:pointer;}/*!sc*/ .dkUFpo:hover{-webkit-text-decoration:none;text-decoration:none;color:#03363d;}/*!sc*/ .dkUFpo:after{content:'';display:block;width:0;height:2px;background:transparent;position:relative;top:16px;left:50%;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%);-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ @media (max-width:1119.98px){.dkUFpo{font-size:14px;line-height:1.875rem;}}/*!sc*/ data-styled.g390[id="MenuListstyle__PrimaryLink-sc-1i4som4-0"]{content:"dAqHda,gfctfM,dkUFpo,"}/*!sc*/ .kCfpIz{display:none;position:absolute;padding:32px 24px;margin:0;border:none;box-shadow:0px 8px 24px rgba(0,0,0,0.08);background:#fff;max-height:none;left:50%;-webkit-transform:translate(-50%,0%);-ms-transform:translate(-50%,0%);transform:translate(-50%,0%);z-index:1;left:65%;-webkit-transform:translate(-40%,0%);-ms-transform:translate(-40%,0%);transform:translate(-40%,0%);}/*!sc*/ .kCfpIz ul{display:grid;grid-template-rows:repeat(3,auto);grid-auto-flow:column;}/*!sc*/ .kCfpIz ul li{display:list-item;}/*!sc*/ .kCfpIz ul li p{color:#03363d;}/*!sc*/ .kCfpIz ul li:not(:last-child){margin-bottom:0;}/*!sc*/ .jEnMVT{display:none;position:absolute;padding:32px 24px;margin:0;border:none;box-shadow:0px 8px 24px rgba(0,0,0,0.08);background:#fff;max-height:none;left:50%;-webkit-transform:translate(-50%,0%);-ms-transform:translate(-50%,0%);transform:translate(-50%,0%);z-index:1;}/*!sc*/ .jEnMVT ul{display:grid;grid-template-rows:repeat(2,auto);grid-auto-flow:column;}/*!sc*/ .jEnMVT ul li{display:list-item;}/*!sc*/ .jEnMVT ul li p{color:#03363d;}/*!sc*/ .jEnMVT ul li:not(:last-child){margin-bottom:0;}/*!sc*/ .hQCvpC{display:none;position:absolute;padding:32px 24px;margin:0;border:none;box-shadow:0px 8px 24px rgba(0,0,0,0.08);background:#fff;max-height:none;left:50%;-webkit-transform:translate(-50%,0%);-ms-transform:translate(-50%,0%);transform:translate(-50%,0%);z-index:1;}/*!sc*/ .hQCvpC ul{display:grid;grid-template-rows:repeat(3,auto);grid-auto-flow:column;}/*!sc*/ .hQCvpC ul li{display:list-item;}/*!sc*/ .hQCvpC ul li p{color:#03363d;}/*!sc*/ .hQCvpC ul li:not(:last-child){margin-bottom:0;}/*!sc*/ .fyluJX{display:none;position:absolute;padding:32px 24px;margin:0;border:none;box-shadow:0px 8px 24px rgba(0,0,0,0.08);background:#fff;max-height:none;left:50%;-webkit-transform:translate(-50%,0%);-ms-transform:translate(-50%,0%);transform:translate(-50%,0%);z-index:1;left:initial;right:0;-webkit-transform:translate(0,0);-ms-transform:translate(0,0);transform:translate(0,0);}/*!sc*/ .fyluJX ul{display:grid;grid-template-rows:repeat(5,auto);grid-auto-flow:column;}/*!sc*/ .fyluJX ul li{display:list-item;}/*!sc*/ .fyluJX ul li p{color:#03363d;}/*!sc*/ .fyluJX ul li:not(:last-child){margin-bottom:0;}/*!sc*/ data-styled.g391[id="MenuListstyle__DropdownMenu-sc-1i4som4-1"]{content:"kCfpIz,jEnMVT,hQCvpC,fyluJX,"}/*!sc*/ .dYiCpQ{position:relative;min-width:-webkit-fit-content;min-width:-moz-fit-content;min-width:fit-content;}/*!sc*/ data-styled.g392[id="MenuListstyle__MenuItem-sc-1i4som4-2"]{content:"dYiCpQ,"}/*!sc*/ .hPfzVc{position:relative;z-index:0;}/*!sc*/ .hPfzVc ul,.hPfzVc li{list-style:none;margin:0;padding:0;}/*!sc*/ .hPfzVc .Gridstyle__Row-sc-1uhmtis-1{position:relative;padding:16px 0;}/*!sc*/ .hPfzVc .Gridstyle__Col-sc-1uhmtis-2{padding-top:0;padding-bottom:0;max-width:initial;}/*!sc*/ .hPfzVc .Gridstyle__Col-sc-1uhmtis-2:focus-within .MenuListstyle__PrimaryLink-sc-1i4som4-0:after,.hPfzVc .Gridstyle__Col-sc-1uhmtis-2:hover .MenuListstyle__PrimaryLink-sc-1i4som4-0:after{width:100%;background:#03363d;}/*!sc*/ .hPfzVc .Gridstyle__Col-sc-1uhmtis-2:focus-within .MenuListstyle__DropdownMenu-sc-1i4som4-1,.hPfzVc .Gridstyle__Col-sc-1uhmtis-2:hover .MenuListstyle__DropdownMenu-sc-1i4som4-1{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;}/*!sc*/ .hPfzVc .LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0{margin-top:0;}/*!sc*/ .hPfzVc .Logostyle__LogoCol-sc-1uio3uc-0{-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;-webkit-box-flex:1;-webkit-flex-grow:1;-ms-flex-positive:1;flex-grow:1;max-width:242px;width:auto;}/*!sc*/ data-styled.g393[id="PrimaryNavbarstyle__PrimaryNavbarRoot-sc-1l65if7-0"]{content:"hPfzVc,"}/*!sc*/ .gckoPG{display:block;min-width:240px;-webkit-transition:all 0.25s;transition:all 0.25s;position:relative;padding:16px 24px;border-radius:3px;border-left:3px solid transparent;border-bottom:none;-webkit-text-decoration:none;text-decoration:none;text-align:left;}/*!sc*/ .gckoPG > span > p{margin:0;font-size:14px;font-weight:400;line-height:1.5em;}/*!sc*/ .gckoPG > span > p:first-of-type{font-size:16px;font-family:"Sharp Sans",Arial,sans-serif;font-weight:600;margin-bottom:0.25em;line-height:normal;}/*!sc*/ @media (max-width:1119.98px){.gckoPG > span > p:first-of-type{font-size:14px;}}/*!sc*/ @media (max-width:1119.98px){.gckoPG > span > p{white-space:normal;}}/*!sc*/ .gckoPG:hover{background:#f8f9f9;border-color:#03363d;box-shadow:0px 8px 24px rgba(0,0,0,0.08);-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ data-styled.g394[id="SubmenuListstyle__BlockLink-sc-z7oeax-0"]{content:"gckoPG,"}/*!sc*/ .fcauEA{-webkit-flex-flow:row wrap;-ms-flex-flow:row wrap;flex-flow:row wrap;margin-left:auto;}/*!sc*/ @media (max-width:1119.98px){.fcauEA{margin-top:12px;}}/*!sc*/ data-styled.g400[id="CTAGroupstyle__StyledLinkGroup-sc-8wxsww-0"]{content:"fcauEA,"}/*!sc*/ .fNjMRr{padding-top:8px;padding-bottom:10px;false:undefined;}/*!sc*/ @media (max-width:1119.98px){.fNjMRr{display:none;}}/*!sc*/ data-styled.g401[id="CTAGroupstyle__StyledButton-sc-8wxsww-1"]{content:"fNjMRr,"}/*!sc*/ .dZivnF{z-index:0;position:relative;}/*!sc*/ .dZivnF ul,.dZivnF li{list-style:none;margin:0;padding:0;}/*!sc*/ .dZivnF a{color:#17494d;}/*!sc*/ .dZivnF .Gridstyle__Col-sc-1uhmtis-2{padding-top:0;padding-bottom:0;position:relative;}/*!sc*/ .dZivnF .Gridstyle__Col-sc-1uhmtis-2:focus-within div,.dZivnF .Gridstyle__Col-sc-1uhmtis-2:hover div{display:block;}/*!sc*/ data-styled.g422[id="SecondaryNavbarstyle__SecondaryNavbarRoot-sc-m01bh-0"]{content:"dZivnF,"}/*!sc*/ .ljvKAs{display:none;position:absolute;top:100%;left:50%;-webkit-transform:translate(-50%,0);-ms-transform:translate(-50%,0);transform:translate(-50%,0);padding:20px 40px 10px;border:none;box-shadow:0px 2px 4px rgba(0,0,0,0.08);background:#fff;max-height:none;text-align:center;}/*!sc*/ .ljvKAs > ul{display:grid;grid-template-rows:repeat(8,auto);grid-auto-flow:column;}/*!sc*/ .ljvKAs > ul > li{display:list-item;}/*!sc*/ .ljvKAs > ul > li:not(:last-child){margin-bottom:0;}/*!sc*/ .bBjXDH{display:none;position:absolute;top:100%;left:50%;-webkit-transform:translate(-50%,0);-ms-transform:translate(-50%,0);transform:translate(-50%,0);padding:20px 40px 10px;border:none;box-shadow:0px 2px 4px rgba(0,0,0,0.08);background:#fff;max-height:none;text-align:center;left:initial;right:0;-webkit-transform:none;-ms-transform:none;transform:none;}/*!sc*/ .bBjXDH > ul{display:grid;grid-template-rows:repeat(14,auto);grid-auto-flow:column;}/*!sc*/ .bBjXDH > ul > li{display:list-item;}/*!sc*/ .bBjXDH > ul > li:not(:last-child){margin-bottom:0;}/*!sc*/ data-styled.g423[id="SecondaryNavbarstyle__DropdownMenu-sc-m01bh-1"]{content:"ljvKAs,bBjXDH,"}/*!sc*/ .dKmYOM > span{-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;white-space:nowrap;font-size:14px;color:#68737d;}/*!sc*/ .dKmYOM > span:hover,.dKmYOM > span:focus,.dKmYOM > span:focus-visible,.dKmYOM > span:active{color:#03363d;}/*!sc*/ data-styled.g424[id="SecondaryNavbarstyle__DropdownLink-sc-m01bh-2"]{content:"dKmYOM,"}/*!sc*/ .eKCTwr{display:grid;gap:16px;grid-template-columns:repeat(2,1fr);}/*!sc*/ data-styled.g505[id="sc-282c669f-0"]{content:"eKCTwr,"}/*!sc*/ .kVPAwm{position:relative;}/*!sc*/ data-styled.g506[id="sc-282c669f-1"]{content:"kVPAwm,"}/*!sc*/ .hzsnEk{grid-column:span 2;}/*!sc*/ data-styled.g519[id="sc-cc6550bd-0"]{content:"hzsnEk,"}/*!sc*/ .kiqZIv{padding-bottom:32px;background-color:#f8f9f9;}/*!sc*/ @media (max-width:767.98px){.kiqZIv{padding-top:32px;}.kiqZIv form{max-width:400px;margin:16px auto auto auto;}}/*!sc*/ .kiqZIv [data-garden-id='forms.field'] > div:first-child{margin-top:0;}/*!sc*/ data-styled.g522[id="sc-589b3f08-0"]{content:"kiqZIv,"}/*!sc*/ .eBhcoo{margin:0;}/*!sc*/ data-styled.g523[id="sc-589b3f08-1"]{content:"eBhcoo,"}/*!sc*/ .enzOBm{margin-top:16px;margin-bottom:24px;}/*!sc*/ @media (max-width:767.98px){.enzOBm{display:none;}}/*!sc*/ data-styled.g525[id="sc-589b3f08-3"]{content:"enzOBm,"}/*!sc*/ @media (max-width:767.98px){.iMJqiQ{display:none;}}/*!sc*/ data-styled.g526[id="sc-589b3f08-4"]{content:"iMJqiQ,"}/*!sc*/ .bRUHWa{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:end;-webkit-justify-content:flex-end;-ms-flex-pack:end;justify-content:flex-end;}/*!sc*/ @media (max-width:1119.98px){.bRUHWa{margin-top:2rem;}}/*!sc*/ @media (max-width:767.98px){.bRUHWa{-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;}}/*!sc*/ data-styled.g527[id="sc-589b3f08-5"]{content:"bRUHWa,"}/*!sc*/ @media (max-width:1119.98px){.kMnVky{-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;margin-bottom:20px;}}/*!sc*/ data-styled.g528[id="sc-589b3f08-6"]{content:"kMnVky,"}/*!sc*/ .fXliIx{margin-top:24px;}/*!sc*/ @media (max-width:767.98px){.fXliIx .Gridstyle__Col-sc-1uhmtis-2{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;}}/*!sc*/ data-styled.g529[id="sc-589b3f08-7"]{content:"fXliIx,"}/*!sc*/ .fEQzAC{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;-webkit-flex-flow:column wrap;-ms-flex-flow:column wrap;flex-flow:column wrap;-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;gap:12px;width:100%;}/*!sc*/ @media (min-width:768px){.fEQzAC{-webkit-flex-flow:row wrap;-ms-flex-flow:row wrap;flex-flow:row wrap;-webkit-box-pack:start;-webkit-justify-content:start;-ms-flex-pack:start;justify-content:start;}}/*!sc*/ data-styled.g532[id="sc-9416ecf0-2"]{content:"fEQzAC,"}/*!sc*/ .gTlKGG{line-height:normal;font-size:12px;}/*!sc*/ data-styled.g533[id="sc-9416ecf0-3"]{content:"gTlKGG,"}/*!sc*/ div[id^="wistia-"][id$="_popover"]:not(.wistia_popover_embed){display:none;}/*!sc*/ body.wistia_popover_mode{overflow:hidden;}/*!sc*/ a[href="#main-content"]:has(+ div:not([class^="GlobalHeader"]) > div){-webkit-transform:translate(-50%,67px);-ms-transform:translate(-50%,67px);transform:translate(-50%,67px);}/*!sc*/ body iframe#web-messenger-container{z-index:1000 !important;}/*!sc*/ data-styled.g534[id="sc-global-hFiHGL1"]{content:"sc-global-hFiHGL1,"}/*!sc*/ .cbjlhY{position:relative;background-color:#fff;}/*!sc*/ @media (min-width:768px){.cbjlhY{background-color:transparent;}}/*!sc*/ data-styled.g539[id="sc-b03eb99a-2"]{content:"cbjlhY,"}/*!sc*/ .tTyTv{display:none;}/*!sc*/ @media (min-width:768px){.tTyTv{display:block;}}/*!sc*/ data-styled.g540[id="sc-b03eb99a-3"]{content:"tTyTv,"}/*!sc*/ @media (max-width:767.98px){.cboMGR a[href*='/register/'][data-interaction-type='link-primary']{margin:0 16px 0 0;font-size:16px;line-height:24px;border-radius:0px;cursor:pointer;padding:4px 8px;text-align:center;background-color:#17494d;border:2px solid #17494d;color:#fff;-webkit-transition:all 0.25s ease 0s;transition:all 0.25s ease 0s;margin:0px;}.cboMGR a[href*='/register/'][data-interaction-type='link-primary']:hover{background-color:#06615a;border-color:#06615a;color:#fff;outline:none;-webkit-text-decoration:none;text-decoration:none;}}/*!sc*/ data-styled.g541[id="sc-b03eb99a-4"]{content:"cboMGR,"}/*!sc*/ .kufEWs{z-index:1000;width:100%;margin-bottom:-128px;position:relative;background-color:transparent;}/*!sc*/ .sc-b03eb99a-5 + .sc-b03eb99a-5{z-index:99;}/*!sc*/ @media (min-width:481px){.sc-b03eb99a-5 + .sc-b03eb99a-5::before{background:#c2c8cc;content:'';display:block;height:1px;left:0;position:absolute;top:0;width:100%;}}/*!sc*/ .sc-b03eb99a-5 + .sc-b03eb99a-5 .sc-b03eb99a-0{border-bottom:1px solid #c2c8cc;}/*!sc*/ .kufEWs .sc-b03eb99a-1{display:none;}/*!sc*/ @media (max-width:767.98px){.kufEWs .sc-b03eb99a-0{display:none;}.kufEWs .sc-b03eb99a-1{display:block;}}/*!sc*/ data-styled.g542[id="sc-b03eb99a-5"]{content:"kufEWs,"}/*!sc*/ .kKNkUg > section:first-of-type,.kKNkUg > article > section:first-of-type,.kKNkUg > div > section:first-of-type{padding-top:174px;}/*!sc*/ data-styled.g547[id="sc-9ee913fe-1"]{content:"kKNkUg,"}/*!sc*/ .iGooHu{font-size:18px;left:-9999px;opacity:0;padding:16px 24px;position:absolute;text-align:center;-webkit-transform:translate(-50%,12px);-ms-transform:translate(-50%,12px);transform:translate(-50%,12px);z-index:399;box-shadow:0px 8px 24px rgba(0,0,0,0.08);background-color:#fff;border:2px solid #17494d;color:#17494d;font-weight:600;top:95px;}/*!sc*/ .iGooHu:focus{left:50%;opacity:1;}/*!sc*/ .iGooHu:focus{outline:none;}/*!sc*/ data-styled.g549[id="sc-9ee913fe-3"]{content:"iGooHu,"}/*!sc*/ @media (max-width:480.98px){.iUiEoJ .show-xsmall-up{display:none;}}/*!sc*/ @media (max-width:767.98px){.iUiEoJ .show-small-up{display:none;}}/*!sc*/ .iUiEoJ .pull-quote{display:block;width:100%;float:left;margin:1.25rem 2rem 1.25rem 0;padding-left:1rem;border-left:4px solid #3d8dae;color:#3d8dae;}/*!sc*/ @media (min-width:0px){.iUiEoJ .pull-quote{width:48%;}}/*!sc*/ @media (min-width:481px){.iUiEoJ .pull-quote{margin-left:-2rem;}}/*!sc*/ .iUiEoJ .pull-quote .h3{margin-bottom:1rem;}/*!sc*/ .iUiEoJ .pull-quote .h3,.iUiEoJ .pull-quote .h6{font-weight:600;color:#3d8dae;}/*!sc*/ .iUiEoJ .pull-quote > span{display:block;}/*!sc*/ .iUiEoJ .accent-box{padding:2rem;margin:0 0 2rem;}/*!sc*/ @media (min-width:481px){.iUiEoJ .accent-box{padding:4rem;}}/*!sc*/ .iUiEoJ .accent-tofu{background:#f8f9f9;}/*!sc*/ .iUiEoJ .accent-oat{background:#ece0ce;}/*!sc*/ .iUiEoJ .accent-underline{border-bottom:4px solid #c38f00;padding-bottom:1rem;}/*!sc*/ .iUiEoJ .sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;-webkit-clip:rect(0,0,0,0);clip:rect(0,0,0,0);border:0;}/*!sc*/ .iUiEoJ blockquote{color:#17494d;font-size:1.375rem;line-height:1.875rem;}/*!sc*/ data-styled.g550[id="sc-ecc9c292-0"]{content:"iUiEoJ,"}/*!sc*/ @media (max-width:767.98px){.jiJRCp{gap:32px;}}/*!sc*/ data-styled.g553[id="sc-ecc9c292-3"]{content:"jiJRCp,"}/*!sc*/ .cTaaEo{display:grid;grid-template-columns:repeat(2,1fr);gap:1rem;}/*!sc*/ .cTaaEo a{overflow:visible;}/*!sc*/ data-styled.g575[id="sc-e2fe0354-2"]{content:"cTaaEo,"}/*!sc*/ .bmdwwe{margin:1rem 0;border-collapse:collapse;table-layout:auto;width:100%;}/*!sc*/ .bmdwwe th,.bmdwwe td{padding:1rem;border:1px solid #68737d;}/*!sc*/ .bmdwwe th{background:#f8f9f9;color:#03363d;line-height:calc(1em + 8px);text-align:left;}/*!sc*/ .bmdwwe td{color:#17494d;line-height:1.5em;text-align:left;}/*!sc*/ data-styled.g576[id="sc-2a70aa94-0"]{content:"bmdwwe,"}/*!sc*/ </style></head><body><div id="__next"><div><noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-Z4DV" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript><a href="#main-content" class="sc-9ee913fe-3 iGooHu">Skip to main content</a><header role="banner" aria-label="global-header" data-nmw-id="v1-global-header-main" class="sc-b03eb99a-5 kufEWs"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN sc-b03eb99a-2 cbjlhY"><nav role="navigation" aria-label="global-navigation-secondary" style="z-index:301" class="SecondaryNavbarstyle__SecondaryNavbarRoot-sc-m01bh-0 dZivnF sc-b03eb99a-3 tTyTv"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 ikGaFK Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dPibgo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/au/login/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Sign in</span></a></div><div class="StyledCol-sc-inuw62-0 dPibgo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/en-us/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Product support</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 dPibgo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="#" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Company</span></a><div rows="8" class="SecondaryNavbarstyle__DropdownMenu-sc-m01bh-1 ljvKAs"><ul><li><a href="/au/contact/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Contact us</span></a></li><li><a href="/au/about/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">About us</span></a></li><li><a href="/au/company/press/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Press</span></a></li><li><a href="/au/company/events/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Events</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://jobs.zendesk.com/us/en/asia-pacific" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Careers</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a href="/au/diversity-inclusion/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Diversity & Inclusion</span></a></li><li><a href="/au/sustainability/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Sustainability</span></a></li><li><a href="/au/company/legal/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Legal</span></a></li></ul></div></div><div class="StyledCol-sc-inuw62-0 dPibgo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/au/contact/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Contact us</span></a></div><div class="StyledCol-sc-inuw62-0 dPibgo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="#" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">English (Australia)</span></a><div rows="14" class="SecondaryNavbarstyle__DropdownMenu-sc-m01bh-1 bBjXDH"><ul><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/service/help-center/knowledge-base-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">English (US)</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.co.uk/service/help-center/knowledge-base-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">English (UK)</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.es/service/help-center/knowledge-base-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Español</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.fr/service/help-center/knowledge-base-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Français</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.de/service/help-center/knowledge-base-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Deutsch</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/it/service/help-center/knowledge-base-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Italiano</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.nl/service/help-center/knowledge-base-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Nederlands</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/dk/service/help-center/knowledge-base-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Dansk</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/se/service/help-center/knowledge-base-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Svenska</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/au/service/help-center/knowledge-base-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">English (Australia)</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/in/service/help-center/knowledge-base-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">English (India)</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/sg/service/help-center/knowledge-base-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">English (Singapore)</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.co.jp/service/help-center/knowledge-base-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">日本語</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.kr/service/help-center/knowledge-base-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">한국어</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li></ul></div></div></div></div></nav></div><div class="sc-b03eb99a-0 jZGAUS"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><nav role="navigation" aria-label="global-navigation-primary" style="z-index:300" data-nmw-id="global-primary-nav-links-desktop" class="PrimaryNavbarstyle__PrimaryNavbarRoot-sc-1l65if7-0 hPfzVc"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div style="margin:0" class="StyledRow-sc-xjsdg1-0 btaUcD Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div style="text-align:left" class="StyledCol-sc-inuw62-0 fsKKdM Gridstyle__Col-sc-1uhmtis-2 Logostyle__LogoCol-sc-1uio3uc-0 hmvmFG jXRRei" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/au/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Logostyle__LogoLink-sc-1uio3uc-3 hfWedq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 83 16" fill="currentColor" variant="main" role="img" aria-label="Zendesk" theme="[object Object]" class="Logostyle__ZDLogoLink-sc-1uio3uc-1 kWPuar"><path d="M55.753 13.773a4.472 4.472 0 0 0 2.969-1.155l1.485 1.567c-1.155 1.155-2.722 1.814-4.371 1.732-3.546 0-5.938-2.392-5.938-5.608-.082-3.052 2.309-5.526 5.361-5.608h.247c3.546 0 5.608 2.722 5.443 6.515h-8.495a3.01 3.01 0 0 0 3.299 2.557zm2.556-4.371c-.082-1.485-1.32-2.639-2.804-2.557-1.567-.082-2.887.99-3.052 2.557h5.856zM0 13.691l6.515-6.598H.164V5.031h9.32v2.144l-6.515 6.598h6.598v2.062H0v-2.144zm17.32.082a4.472 4.472 0 0 0 2.969-1.155l1.485 1.567a5.735 5.735 0 0 1-4.454 1.814c-3.629 0-5.938-2.392-5.938-5.608-.082-3.052 2.309-5.526 5.361-5.608h.247c3.546 0 5.608 2.722 5.361 6.515h-8.33c.247 1.567 1.732 2.639 3.299 2.474zm2.556-4.371c-.082-1.485-1.32-2.639-2.804-2.557-1.485-.082-2.804.99-3.052 2.557h5.856zm16.578.99c-.165-2.969 2.144-5.526 5.113-5.608h.247c1.402 0 2.722.577 3.546 1.649V0h2.309v15.753H45.36v-1.485C44.453 15.34 43.133 16 41.731 16c-2.969 0-5.443-2.474-5.361-5.443.082-.082.082-.165.082-.165zm9.072 0c0-1.897-1.567-3.381-3.381-3.381-1.897 0-3.381 1.567-3.381 3.381 0 1.897 1.567 3.381 3.381 3.381a3.344 3.344 0 0 0 3.381-3.381zm16.825 3.134 2.062-1.155a3.181 3.181 0 0 0 2.722 1.567c1.32 0 1.979-.66 1.979-1.402s-1.237-1.072-2.639-1.32c-1.814-.412-3.711-.99-3.711-3.216 0-1.732 1.649-3.299 4.206-3.299 1.732-.082 3.381.66 4.371 2.062l-1.897 1.155a2.898 2.898 0 0 0-2.392-1.237c-1.237 0-1.814.577-1.814 1.32s.99.99 2.557 1.32c1.814.412 3.794.99 3.794 3.216 0 1.485-1.32 3.464-4.371 3.464-2.062.165-3.959-.825-4.866-2.474zm15.01-2.557-1.814 1.979v2.804h-2.309V-.001h2.309v10.309l4.866-5.361h2.804l-4.206 4.619 4.289 6.186h-2.557l-3.381-4.784zM29.608 4.784c-2.722 0-5.031 1.814-5.031 4.701v6.351h2.309V9.815a2.515 2.515 0 0 1 2.227-2.804h.495c1.732 0 2.557 1.072 2.557 2.804v6.021h2.474V9.485c0-2.969-2.309-4.701-5.031-4.701z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><span tabindex="0" class="MenuListstyle__PrimaryLink-sc-1i4som4-0 dAqHda">Products</span><div rows="3" class="MenuListstyle__DropdownMenu-sc-1i4som4-1 kCfpIz"><div><ul><li><a href="/au/service/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk for customer service</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The complete service solution</p></span></a></li><li><a href="/au/employee-service/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk for employee service</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Treat employees like customers</p></span></a></li><li><a href="/au/sell/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk for sales</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The modern sales solution</p></span></a></li><li><a href="/au/platform/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Sunshine platform</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Fast, open and flexible</p></span></a></li><li><a href="/au/marketplace/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Marketplace</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Apps, integrations and partners</p></span></a></li></ul></div></div></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><span tabindex="0" class="MenuListstyle__PrimaryLink-sc-1i4som4-0 gfctfM">Pricing</span><div rows="2" class="MenuListstyle__DropdownMenu-sc-1i4som4-1 jEnMVT"><div><ul><li><a href="/au/pricing/?ref=482" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk for service</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The complete service solution</p></span></a></li><li><a href="/au/pricing/sales/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk for sales</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The modern sales solution</p></span></a></li></ul></div></div></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><span tabindex="0" class="MenuListstyle__PrimaryLink-sc-1i4som4-0 gfctfM">Solutions</span><div rows="3" class="MenuListstyle__DropdownMenu-sc-1i4som4-1 hQCvpC"><div><ul><li><a href="/au/enterprise/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Enterprise</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Have conversations at scale</p></span></a></li><li><a href="/au/smb/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Small & medium businesses</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Grow without growing pains</p></span></a></li><li><a href="/au/startups/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Startups</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Start off on the right foot</p></span></a></li><li><a href="/au/industries/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Industries</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Meet your market’s needs</p></span></a></li><li><a href="/au/conversational-crm/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Conversational CRM</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Create lasting customer relationships</p></span></a></li></ul></div></div></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/au/demo/" data-interaction-type="link-inline-primary" tabindex="0" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD MenuListstyle__PrimaryLink-sc-1i4som4-0 dkUFpo" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Demo</a></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><span tabindex="0" class="MenuListstyle__PrimaryLink-sc-1i4som4-0 gfctfM">Resources</span><div rows="5" class="MenuListstyle__DropdownMenu-sc-1i4som4-1 fyluJX"><div><ul><li><a href="/au/blog/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Blog</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Guides, reports and best practice</p></span></a></li><li><a href="/au/company/events/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Events and webinars</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Learn from wherever you are</p></span></a></li><li><a href="/au/zendesk-community/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Community</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Connect, learn and engage with Zendesk users</p></span></a></li><li><a href="/au/customer-experience/professional-services/#professional-services/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Professional services</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Get hands-on help, dedicated support or expert guidance</p></span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">What’s New with Zendesk</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Check out recent product updates</p></span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a href="/au/developers/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">API & Developers</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Info for building things with Zendesk</p></span></a></li><li><a href="/au/partner/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Partners</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">How to locate or become a Zendesk partner</p></span></a></li><li><a href="/au/why-zendesk/customers/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Customer stories</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">See what success with Zendesk looks like</p></span></a></li><li><a href="/au/trust-center/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Trust and security</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Your business is protected with Zendesk</p></span></a></li></ul></div></div></div><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv CTAGroupstyle__StyledLinkGroup-sc-8wxsww-0 fcauEA"><a href="/au/register/" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ccaaIc CTAGroupstyle__StyledButton-sc-8wxsww-1 fNjMRr" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Start free trial</a></div></div></div></div></nav></div></div><div class="sc-b03eb99a-1 fnudSf"><nav role="navigation" aria-label="global-navigation-primary" data-nmw-id="global-primary-nav-links-mobile" class="MobileNavbarstyle__MobileNavbarRoot-sc-lh7jwa-0 gNdNAX sc-b03eb99a-4 cboMGR"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jIlQVA Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 Logostyle__LogoCol-sc-1uio3uc-0 hmvmFG jXRRei" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/au/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Logostyle__LogoLink-sc-1uio3uc-3 hfWedq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 83 16" fill="currentColor" variant="main" role="img" aria-label="Zendesk" theme="[object Object]" class="Logostyle__ZDLogoLink-sc-1uio3uc-1 kWPuar"><path d="M55.753 13.773a4.472 4.472 0 0 0 2.969-1.155l1.485 1.567c-1.155 1.155-2.722 1.814-4.371 1.732-3.546 0-5.938-2.392-5.938-5.608-.082-3.052 2.309-5.526 5.361-5.608h.247c3.546 0 5.608 2.722 5.443 6.515h-8.495a3.01 3.01 0 0 0 3.299 2.557zm2.556-4.371c-.082-1.485-1.32-2.639-2.804-2.557-1.567-.082-2.887.99-3.052 2.557h5.856zM0 13.691l6.515-6.598H.164V5.031h9.32v2.144l-6.515 6.598h6.598v2.062H0v-2.144zm17.32.082a4.472 4.472 0 0 0 2.969-1.155l1.485 1.567a5.735 5.735 0 0 1-4.454 1.814c-3.629 0-5.938-2.392-5.938-5.608-.082-3.052 2.309-5.526 5.361-5.608h.247c3.546 0 5.608 2.722 5.361 6.515h-8.33c.247 1.567 1.732 2.639 3.299 2.474zm2.556-4.371c-.082-1.485-1.32-2.639-2.804-2.557-1.485-.082-2.804.99-3.052 2.557h5.856zm16.578.99c-.165-2.969 2.144-5.526 5.113-5.608h.247c1.402 0 2.722.577 3.546 1.649V0h2.309v15.753H45.36v-1.485C44.453 15.34 43.133 16 41.731 16c-2.969 0-5.443-2.474-5.361-5.443.082-.082.082-.165.082-.165zm9.072 0c0-1.897-1.567-3.381-3.381-3.381-1.897 0-3.381 1.567-3.381 3.381 0 1.897 1.567 3.381 3.381 3.381a3.344 3.344 0 0 0 3.381-3.381zm16.825 3.134 2.062-1.155a3.181 3.181 0 0 0 2.722 1.567c1.32 0 1.979-.66 1.979-1.402s-1.237-1.072-2.639-1.32c-1.814-.412-3.711-.99-3.711-3.216 0-1.732 1.649-3.299 4.206-3.299 1.732-.082 3.381.66 4.371 2.062l-1.897 1.155a2.898 2.898 0 0 0-2.392-1.237c-1.237 0-1.814.577-1.814 1.32s.99.99 2.557 1.32c1.814.412 3.794.99 3.794 3.216 0 1.485-1.32 3.464-4.371 3.464-2.062.165-3.959-.825-4.866-2.474zm15.01-2.557-1.814 1.979v2.804h-2.309V-.001h2.309v10.309l4.866-5.361h2.804l-4.206 4.619 4.289 6.186h-2.557l-3.381-4.784zM29.608 4.784c-2.722 0-5.031 1.814-5.031 4.701v6.351h2.309V9.815a2.515 2.515 0 0 1 2.227-2.804h.495c1.732 0 2.557 1.072 2.557 2.804v6.021h2.474V9.485c0-2.969-2.309-4.701-5.031-4.701z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 eHkYmh Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="MobileNavbarstyle__MenuWrapper-sc-lh7jwa-5 gfYwcv"><a href="/au/register/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP MobileNavbarstyle__PrimaryLink-sc-lh7jwa-2 hECWgd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Start free trial</span></a><button aria-label="Toggle Mobile Menu" class="MobileNavbarstyle__MenuButton-sc-lh7jwa-8 eRNnFL"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="MobileNavbarstyle__MenuIconHamburger-sc-lh7jwa-6 ghVMHi"><path d="M16 12v1.143H0V12zm0-4.571v1.143H0V7.429zm0-4.572V4H0V2.857z"></path></svg></button></div></div></div></div><div class="MobileNavbarstyle__DropdownWrapper-sc-lh7jwa-14 bWBnJy"></div></nav></div></header><main class="sc-9ee913fe-0 iZHtvo" id="main-content" lang="en-AU"><div class="sc-9ee913fe-1 kKNkUg"><section class="Basestyle__BaseRoot-sc-3zktjg-1 ittztv"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><nav aria-label="Breadcrumb" itemscope="" itemType="https://schema.org/BreadcrumbList" class="Breadcrumbsstyle__Breadcrumb-sc-16xz1hx-0 jmzykg"><ol class="Breadcrumbsstyle__Crumbs-sc-16xz1hx-1 dGwjHC"><li itemProp="itemListElement" itemscope="" itemType="https://schema.org/ListItem" class="Breadcrumbsstyle__Crumb-sc-16xz1hx-2 cBiDug"><a href="/au/" data-interaction-type="link-primary" itemProp="item" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Home</span></a><svg xmlns="http://www.w3.org/2000/svg" width="8" height="8" viewBox="0 0 10 16" fill="currentColor" theme="[object Object]" class="Breadcrumbsstyle__Separator-sc-16xz1hx-3 kxqCcm"><path d="M.324 2.449 2.021.752 9.27 8l-7.248 7.248-1.697-1.697 5.551-5.552z"></path></svg><meta itemProp="name" content="Home"/><meta itemProp="position" content="1"/></li><li itemProp="itemListElement" itemscope="" itemType="https://schema.org/ListItem" class="Breadcrumbsstyle__Crumb-sc-16xz1hx-2 cBiDug"><a href="/au/service/" data-interaction-type="link-primary" itemProp="item" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Service</span></a><svg xmlns="http://www.w3.org/2000/svg" width="8" height="8" viewBox="0 0 10 16" fill="currentColor" theme="[object Object]" class="Breadcrumbsstyle__Separator-sc-16xz1hx-3 kxqCcm"><path d="M.324 2.449 2.021.752 9.27 8l-7.248 7.248-1.697-1.697 5.551-5.552z"></path></svg><meta itemProp="name" content="Service"/><meta itemProp="position" content="2"/></li><li itemProp="itemListElement" itemscope="" itemType="https://schema.org/ListItem" class="Breadcrumbsstyle__Crumb-sc-16xz1hx-2 cBiDug"><a href="/au/service/help-center/" data-interaction-type="link-primary" itemProp="item" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Help Centre</span></a><svg xmlns="http://www.w3.org/2000/svg" width="8" height="8" viewBox="0 0 10 16" fill="currentColor" theme="[object Object]" class="Breadcrumbsstyle__Separator-sc-16xz1hx-3 kxqCcm"><path d="M.324 2.449 2.021.752 9.27 8l-7.248 7.248-1.697-1.697 5.551-5.552z"></path></svg><meta itemProp="name" content="Help Centre"/><meta itemProp="position" content="3"/></li><li itemProp="itemListElement" itemscope="" itemType="https://schema.org/ListItem" class="Breadcrumbsstyle__Crumb-sc-16xz1hx-2 iYXkfi"><span data-interaction-type="link-primary" aria-current="page" itemProp="item" class="Breadcrumbsstyle__FauxLink-sc-16xz1hx-4 ihQZPj Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Top 14 knowledge base software</span></span><meta itemProp="name" content="Top 14 knowledge base software"/><meta itemProp="position" content="4"/></li></ol></nav><section id="hero" class="Basestyle__BaseRoot-sc-3zktjg-1 ittztv"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 btaUcD Gridstyle__Row-sc-1uhmtis-1 sc-ecc9c292-3 bEEqbX jiJRCp" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bbWTuI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h1 class="Headingstyle__HeadingRoot-sc-150xww-0 erblZw">Top 14 knowledge base software for 2024</h1><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Knowledge base software empowers you to create, maintain and share self-service content at scale. Sign up for a free trial to see how a knowledge base helps you save time and reduce costs.</h5><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv"><a href="/au/register/" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Free trial</a><a href="/au/demo/" data-interaction-type="button-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 endJfX" data-garden-id="buttons.anchor" data-garden-version="8.76.2">View demo</a></div></div><div class="StyledCol-sc-inuw62-0 cZPYkB Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div shape="square" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jvviVs"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" fetchpriority="high" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/heroimageofwireringwithacubedandlingfromthemiddelontopofapyramid.jpg" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/></span></span></div></div></div></div></div></section></div></div></div></div></section></div><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">A guide to the 14 best knowledge base software of 2024</h2><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Last updated<!-- --> <!-- -->August 7, 2024</p><div class="sc-ecc9c292-0 iUiEoJ"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">You've likely heard the phrase "knowledge is power", and the adage rings just as true regarding <a href="/au/blog/customer-service-skills/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">customer service</a>. Empowered customers armed with information are more likely to resolve issues independently, leading to better user experiences. But building and maintaining all that knowledge can feel like wrangling cats — unless you use knowledge base software.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">A knowledge base is a digital library of <a href="/au/blog/self-service-support-companies-need-right/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">self-service support resources</a> that empowers customers (and employees) to find answers on their own terms. The right software makes it easier for businesses to create and maintain one. Here, we'll delve into the knowledge base software market, explore what it offers and unveil the top contenders in the software arena so you can choose the perfect solution for your service needs.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>More in this guide:</strong></p><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> <a href="#What is knowledge base software?" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">What is knowledge base software?</a> </li><li><a href="#What are the different types of knowledge base tools?" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">What are the different types of knowledge base tools?</a> </li><li><a href="#Why knowledge base solutions are important" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Why knowledge base solutions are important</a> </li><li><a href="#Features of knowledge base systems" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Features of knowledge base systems</a> </li><li><a href="#The 14 best knowledge base software" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">The 14 best knowledge base software</a> </li><li><a href="#How to choose the right knowledge base system" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">How to choose the right knowledge base system</a> </li><li><a href="#Frequently asked questions" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Frequently asked questions</a> </li><li><a href="#Try knowledge base software for free" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Try knowledge base software for free</a> </li></ul> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="What is knowledge base software?"></span></p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">What is knowledge base software?</h2><div class="sc-ecc9c292-0 iUiEoJ"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Knowledge base software helps businesses create, manage and share internal and external content in an organised and searchable format. There are two main types:</strong></p><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> <strong>External knowledge bases:</strong> a centralised content directory focused on your products or services — and how to use them — for your customers to reference<!-- --> </li><li><strong><a href="/au/service/help-center/internal-knowledge-base/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Internal knowledge bases</a>:</strong> a tool for distributing information about systems, processes and policies to your employees<!-- --> </li></ul> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Knowledge base systems vs. help desks</h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Knowledge base systems and help desks can sometimes be confused because they are both support tools, but they serve distinct purposes. <strong>Knowledge base systems are essentially self-service libraries</strong>, empowering users to find answers to frequently asked questions, troubleshooting guides and how-to articles.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong><a href="/au/blog/help-desk/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Help desks</a>, on the other hand, encompass multiple support tools</strong>, often including knowledge base software. They facilitate self-service and streamline support interactions between users and agents. They also feature <a href="/au/service/help-desk-software/ticketing-system/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">ticketing systems</a>, allowing customers (and employees) to submit requests and track their progress while agents manage and resolve issues. To promote knowledge sharing and self-service, you must ensure your help desk includes knowledge base software.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="What are the different types of knowledge base tools?"></span></p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">What are the different types of knowledge base tools?</h2><div class="sc-ecc9c292-0 iUiEoJ"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">For small businesses just starting out, a knowledge base might simply be a shared Google Drive with PDFs of product specs, customer FAQs and <a href="/au/blog/employee-onboarding/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">employee onboarding manuals</a>. But as the business grows, this can create issues with security, searchability and accessibility. Here are the common types of knowledge base tools for businesses of any size.</p><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> <strong><a href="/au/blog/the-best-faq-page-examples-and-how-to-make-your-own/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">FAQ pages</a></strong> provide answers to the most common customer questions.<!-- --> </li><li><strong><a href="/au/service/messaging/chatbot/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Chatbots</a></strong> are AI-powered tools that proactively direct customers or employees to knowledge base content and suggest relevant articles when users ask questions. <!-- --> </li><li><strong><a href="/au/blog/generative-ai-guide/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Generative AI</a></strong> is a type of AI technology that can help teams write knowledge base content, change the tone of articles and flag outdated information.<!-- --> </li><li><strong><a href="/au/blog/ways-community-forums-benefit-businesses/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Community forums</a></strong> are online portals where users engage in discussions, share information, ask questions and collaborate.<!-- --> </li><li><strong>Self-service portals</strong> are online platforms where users independently access information, find solutions to issues and perform tasks without direct assistance.<!-- --> </li><li><strong>Help centres</strong> are centralised online repositories that host a knowledge base, community forum and self-service portal from one centralised location. <!-- --> </li></ul> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="Why knowledge base solutions are important"></span></p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Why knowledge base solutions are important</h2><div class="sc-ecc9c292-0 iUiEoJ"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">When you consolidate your institutional knowledge into a single database accessible from anywhere on the internet, you encourage customers and employees to self-serve, which benefits efficiency. Here are five other reasons why knowledge base systems are important.</p><img alt="A woman wearing a headset sits beside five knowledge base software benefits." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/graphicof5konwledgebasesoftwarebenefits.png" width="100%"/> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Boosts customer satisfaction</h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">An external knowledge base never sleeps, so you can give your customers the information they want — whenever and wherever they want it. This enables your users to get 24/7 support from your company, even during holidays and off-hours. The customer doesn't need to wait for an agent to help them fix an issue they can easily resolve on their own, creating a convenient experience that boosts <a href="/au/blog/3-steps-achieving-customer-satisfaction-loyalty/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">customer satisfaction</a>.</p><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Saves agents time and reduces costs</h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Self-service resources can help customers and employees resolve basic issues without agent intervention, deflect tickets and keep the queue manageable. As a result, support agents can focus on solving more complex problems and handle growing ticket volumes with fewer resources.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">When integrated with chatbot software, knowledge bases can also automate support, so your business can tackle higher ticket volumes without adding headcount. For example, Zendesk AI enables you to use the knowledge from your help centre to craft accurate, conversational bot responses.</p><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Enhances customer onboarding and increases product adoption</h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Use your external knowledge base to create a seamless <a href="/au/blog/customer-onboarding/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">customer onboarding</a> experience. When a new customer signs up, you can automate a welcome email that contains helpful resources from your knowledge base, such as:</p><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> <!-- -->Product tours and overviews<!-- --> </li><li>How-to videos and tutorials<!-- --> </li><li>Help centre articles<!-- --> </li><li>Frequently asked questions<!-- --> </li></ul> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">These onboarding materials deliver immediate value and encourage new customers to adopt your product faster.</p><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Breaks down internal silos</h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Internal knowledge base tools can remove internal <a href="/au/blog/ways-data-silos-impact-business-knock/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">data silos</a> by providing a centralised location for teams to access important information. When data lives across systems and departments, it's difficult for employees to find what they need, negatively impacting efficiency. Knowledge base software provides easy access to valuable and relevant information, such as employee perks and employee leave policies.</p><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Improves agent training and accuracy</h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">With information a single click away in your internal knowledge base, agents can efficiently and accurately help customers without needing to memorise every detail. A knowledge base acts as a hard drive for your agents, allowing instant access to internal processes, FAQs and articles for quick answers on demand. This also accelerates <a href="/au/blog/onboard-train-new-customer-service-reps/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">agent onboarding</a> and gives new hires access to training materials.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="Features of knowledge base systems"></span></p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Features of knowledge base systems</h2><div class="sc-ecc9c292-0 iUiEoJ"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">A basic function of knowledge base software is to make it easy for customer, IT and HR support teams to create, manage and share content with their customers or employees. Here are a few essential features that knowledge base software should include.</p><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">AI knowledge base features</h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">AI can play an important role in helping you create and manage your knowledge base. AI-powered help centre tools can encompass:</p><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> <strong><a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/en-us/articles/5633225532826-About-semantic-search-and-how-it-works" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Semantic search<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> and natural language processing (NLP):</strong> AI can go beyond simple keyword matching in searches. NLP allows users to ask questions in natural language, understand the intent behind the query and provide more relevant and accurate results.<!-- --> </li><li><strong>Topic identification:</strong> AI-powered support topic identification automatically reviews incoming support tickets and identifies common questions and keywords. This enables you to identify topic gaps and address them with new help centre content.<!-- --> </li><li><strong>Content creation:</strong> AI can help you write knowledge base articles by automatically turning a few bullet points into a complete article. It can also shift the tone to be more friendly or formal.<!-- --> </li><li><strong>Content maintenance:</strong> AI analyses existing content to identify underperforming help centre articles so you can either improve or archive content that is no longer relevant.<!-- --> </li><li><strong>AI-powered chatbots and AI agents:</strong> Integrating AI-powered chatbots or AI agents within the knowledge base allows users to interact conversationally and receive immediate answers to simple questions, further enhancing self-service capabilities. You can also leverage your knowledge base content to build bot conversation flows. <!-- --> </li></ul> <div style="text-align:center"><iframe width="560" height="315" src="https://www.youtube.com/embed/sBjil5AKVlw?si=YArGkt8dmwapMoBv" title="YouTube video player" frameBorder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen=""></iframe></div> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Front-end knowledge base features</h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">In the context of a knowledge base, the "front end" refers to the user interface the target audience interacts with. It includes key features like:</p><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> <strong>Search functionality:</strong> A powerful search engine enables users to find the information they need. Features like faceted search, search suggestions and natural language processing can enhance discoverability.<!-- --> </li><li><strong>Content hierarchy and organisation:</strong> Well-organised content with clear categories, subcategories and tags makes it easier for users to navigate the knowledge base and find the specific information they want.<!-- --> </li><li><strong>Responsive design:</strong> A knowledge base needs to adapt to different screen sizes (desktop, tablet, mobile) to create a great user experience.<!-- --> </li><li><strong>Self-service options:</strong> Features like FAQs, step-by-step guides and troubleshooting articles empower customers to solve problems independently, reducing support ticket volume for agents.<!-- --> </li><li><strong>Multilingual support:</strong> For businesses with a global audience, offering knowledge base content in multiple languages is essential to ensure accessibility and improve customer satisfaction.<!-- --> </li></ul> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Back-end knowledge management features</h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The "back end" refers to the internal functionalities and systems administrators and editors use to manage and maintain the knowledge base. This includes <a href="/au/service/help-center/knowledge-management-tools/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">knowledge management tools</a> like:</p><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> <strong>User management and permissions:</strong> The ability to assign different access levels and permissions to users ensures content security and allows for controlled contribution and editing within the knowledge base.<!-- --> </li><li><strong>Content workflows and collaboration:</strong> Features like content approval workflows, version control and co-authoring tools streamline the content creation and editing process, promoting collaboration and maintaining consistency.<!-- --> </li><li><strong>Single sign-on (SSO):</strong> Integration with existing SSO systems allows users to access the knowledge base with their existing credentials, improving user experience and security.<!-- --> </li><li><strong>Bulk import and export:</strong> The ability to import existing content from other sources (e.g. documents, PDFs) and export content in various formats (e.g. CSV) saves time and simplifies knowledge base setup and maintenance.<!-- --> </li><li><strong>Analytics and reporting:</strong> Detailed analytics provide comprehensive insights into user behaviour within the knowledge base. This allows for data-driven decisions regarding content optimisation, identifying popular topics and understanding user search patterns.<!-- --> </li><li><strong>Branding and customisation:</strong> The ability to customise the look and feel of your knowledge base to match your branding ensures a consistent user experience across all touchpoints.<!-- --> </li></ul> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="The 14 best knowledge base software"></span></p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">The 14 best knowledge base software</h2><div class="sc-ecc9c292-0 iUiEoJ"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Check out some of the best knowledge base systems to find the right one for your business.</p><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"> <div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"> <div style="margin:unset" class="StyledCol-sc-inuw62-0 fAWGeY Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> <a href="#Zendesk" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Zendesk</a> </li><li><a href="#Helpjuice" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Helpjuice</a> </li><li><a href="#Bloomfire" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Bloomfire</a> </li><li><a href="#Guru" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Guru</a> </li><li><a href="#Zoho Desk" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Zoho Desk</a> </li><li><a href="#Document360" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Document360</a> </li><li><a href="#Notion" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Notion</a> </li></ul> <!-- --> </div> <div style="margin:unset" class="StyledCol-sc-inuw62-0 fAWGeY Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> <a href="#HappyFox" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">HappyFox</a> </li><li><a href="#Confluence" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Confluence</a> </li><li><a href="#Knowmax" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Knowmax</a> </li><li><a href="#Nuclino" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Nuclino</a> </li><li><a href="#ProProfs Knowledge Base" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">ProProfs Knowledge Base</a> </li><li><a href="#Help Scout" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Help Scout</a> </li><li><a href="#HelpCrunch" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">HelpCrunch</a> </li></ul> <!-- --> </div> </div> </div> <h3 id="Zendesk" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">1. <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/au/service/help-center/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Zendesk<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><em>Best for AI-powered customer and employee self-service</em></p><img alt="A screenshot displays the Zendesk knowledge base software Content Cues feature." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofzendeskknowledgebasesoftwarecontentcuesfeature.jpg" width="100%"/> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk offers AI-powered knowledge base software that's fast to set up and easy to use to increase your time to value and lower costs. Our flexible software can be used internally as an IT or HR knowledge base and as a customer-facing help centre. Built-in AI-powered tools <strong>provide insights into what customers are searching for</strong>, suggestions for new knowledge base content to fill knowledge gaps, and prompts to update content in existing articles.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Plus, <a href="/au/service/ai/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Zendesk's generative AI features</a> help you write new articles by turning a few bullet points into a complete guide and shifting the tone of your content to match your brand. AI can also <strong>leverage your knowledge base content to create <a href="/au/blog/customers-really-feel-conversational-ai/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">conversational AI responses</a></strong> that automate support interactions. Additionally, AI enables semantic search, which improves results by understanding the meaning of search queries even when they don't include exact keywords.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Managing updates is also easier with Team Publishing, a collaboration tool that allows your team to <strong>build workflows to review, approve and publish content</strong>. With the Content Blocks feature, you can create and place content blocks — text, images and videos — in relevant articles. These blocks get updated in a single place and automatically change anywhere the content appears.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk makes <a href="/au/service/help-center/knowledge-management-system/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">knowledge management systems</a> accessible to everyone, too. You can <strong>create language-specific versions of your articles in over 40 languages</strong> and develop multiple help centres to match different audiences or brands. You can also build a <a href="/au/service/help-center/customer-self-service/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">self-service portal</a> for your customers or employees, ensuring information is always available whenever they need it. Security features like two-factor authentication, single sign-on and IP restrictions protect you from those attempting to access your content.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Pricing:</strong> Starting at USD $55 per agent/month, billed annually. A 14-day free trial is available.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Explore more <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/au/pricing/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Zendesk pricing plans<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</strong></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Take 30 seconds to start a <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/au/register/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">free Zendesk trial<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> or request a <a href="/au/demo/?demoStep=personal#1" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Zendesk demo</a>.</strong></p><h3 id="Helpjuice" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">2. <a target="_blank" rel="noopener noreferrer" href="https://helpjuice.com/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Helpjuice<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><em>Best for single-purpose knowledge base software</em></p><img alt="A screenshot displays Helpjuice knowledge base software." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofhelpjuiceknowledgebasesoftware.jpg" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://helpjuice.com/blog/knowledge-base-article" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Helpjuice offers knowledge base software that can help businesses manage content. The solution features a search engine designed for knowledge bases to help users quickly find what they need. Users can create articles using the native What You See Is What You Get (WYSIWYG) editor and publishing interface to add content immediately.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The platform employs AI-driven algorithms to recommend article topics and generate suggestions for content improvements. Analytics highlight which articles get the most views and which users search for them. Additionally, Helpjuice offers customisation options. The customisable themes allow you to create a tailored brand experience, and multilingual support lets you switch languages from the authoring panel.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Pricing:</strong> Starting at USD $120 per month for up to four users. A 14-day free trial is available.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Learn about the <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/au/marketplace/apps/support/100100/helpjuice/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Helpjuice integration for Zendesk<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</strong></p><h3 id="Bloomfire" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">3. <a target="_blank" rel="noopener noreferrer" href="https://bloomfire.com/knowledge-management/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Bloomfire<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><em>Best for internal knowledge sharing </em></p><img alt="A screenshot displays Bloomfire knowledge base software." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofbloomfireknowledgebasesoftware.jpg" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://bloomfire.com/platform/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Bloomfire helps teams organise company knowledge in a centralised platform. The platform mimics social media with capabilities for users to engage with the content with likes, shares, comments or follows. Plus, Bloomfire's AI technology can understand the user's queries and provide intelligent suggestions.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The reporting features and feedback loops can help management teams understand if the content is engaging and helpful and if there are any opportunities for improvement. Moreover, Bloomfire's platform supports the creation of crowd-sourced FAQs so teams and communities can collaboratively build a repository of best practices.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Pricing:</strong> Starting at USD $460 per month for up to 50 users, billed annually. A 30-day free trial is available.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Learn about the <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/au/marketplace/apps/support/114281/bloomfire/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Bloomfire integration for Zendesk<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</strong></p><h3 id="Guru" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">4. <a target="_blank" rel="noopener noreferrer" href="https://www.getguru.com/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Guru<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><em>Best for creating an employee intranet</em></p><img alt="A screenshot displays the search function in Guru knowledge base software." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofguruknowledgebasesoftware.jpg" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://www.getguru.com/product/ai-knowledge-management" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Guru's knowledge base system enables teams to create, share, access and update information. It can unify contextually relevant information with existing tools like chat, email and your customer relationship management (CRM) system. Businesses can set user permissions and view revision history.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Guru uses AI to surface information in the knowledge base to improve suggestions based on customer and employee search patterns. Guru also lets businesses compare their engagement analytics to performance benchmarks. Though Guru is an internal knowledge base, you can use its application programming interface (API) to publish content externally.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Pricing:</strong> Starting at USD $10 per user/month, billed annually. A 30-day free trial is available.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Learn about the <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/au/marketplace/apps/support/97760/guru/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Guru integration for Zendesk<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</strong></p><h3 id="Zoho Desk" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">5. <a target="_blank" rel="noopener noreferrer" href="https://www.zoho.com/desk/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Zoho Desk<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><em>Best for companies using Zoho products</em></p><img alt="A screenshot displays the FAQ page of Zoho Desk knowledge base software." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofzohodeskknowledgebasesoftware.jpg" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://aarialife.com/overview-of-zoho-desks-knowledge-base-and-its-benefits/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Mostly known for its ticketing system and help desk solutions, Zoho Desk also offers knowledge base software. The customisable structure allows you to form separate categories for how-to articles, FAQs and other self-service options.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Writers and editors can create content using Zoho's collaboration tools. Businesses can control access to their knowledge base by requiring users to create accounts. Additionally, Zoho lets users customise their knowledge base themes and branding with logos and colour schemes. Community forums also allow customers to collaborate and interact with your team.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Pricing:</strong> Starting at USD $7 per user/month, billed annually. A free plan and a 15-day free trial are available.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Learn about the <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/au/marketplace/apps/support/88627/zoho-crm/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Zoho CRM integration for Zendesk<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</strong></p><h3 id="Document360" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">6. <a target="_blank" rel="noopener noreferrer" href="https://document360.com/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Document360<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><em>Best for free public knowledge base access</em></p><img alt="A screenshot displays the reporting dashboard of Document360’s knowledge base software." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofdocument360knowledgebasesoftware.jpg" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://document360.com/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Document360 lets you create public knowledge bases for your customers and private knowledge bases for your team. Common features include real-time search, version control, content categorisation and a file manager. Plus, writers and editors can collaborate in discussion platforms while creating or reviewing drafts.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">This knowledge base software includes markdown and WYSIWYG editors, so authors can create content using their preferred method. Document360 allows you to create how-to guides, tutorials and technical documents for your teams. The software also offers article view permissions, which keep data private and secure by requiring a login to access information.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Pricing:</strong> Starting at $0 per month for two users. A 14-day free trial is available.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Learn about the <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/au/marketplace/apps/support/215292/document360/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Document360 integration for Zendesk<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</strong></p><h3 id="Notion" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">7. <a target="_blank" rel="noopener noreferrer" href="https://www.notion.so/product" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Notion<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><em>Best for team collaboration</em></p><img alt="A screenshot displays the home page of Notion’s knowledge base software." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofnotionknowledgebasesoftware.jpg" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://www.notion.so/product/docs" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">You can use Notion as a database, notepad, project management tool and collaborative writing space. Its wiki software enables businesses to organise knowledge in a searchable format, and permission settings can determine what users can access and do.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Notion lets you customise your customer knowledge base and organise content by adding tags, labels and owners to your articles. It has thousands of pre-built templates and drag-and-drop tools to help build and structure pages.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Pricing:</strong> Starting at $0 per month with limited features. A seven-day free trial is available.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Learn about the <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/au/marketplace/apps/support/967901/notion/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Notion integration for Zendesk<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</strong></p><h3 id="HappyFox" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">8. <a target="_blank" rel="noopener noreferrer" href="https://www.happyfox.com/knowledge-base/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">HappyFox<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><em>Best for social sharing</em></p><img alt="A screenshot displays HappyFox knowledge base software." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofhappyfoxknowledgebasesoftware.jpg" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://www.happyfox.com/knowledge-base/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">HappyFox provides help desk software with knowledge base solutions for businesses across various industries. Its knowledge base offers self-service options and makes it easy to collect customer feedback. The tool also has branded client portals and separate internal and external knowledge management systems.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">HappyFox's search engine shows top-ranking articles. Auto-suggest and structured index features guide customers through their self-service journey. HappyFox also makes it convenient to share content over social media channels.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Pricing:</strong> Starting at USD $29 per agent/month, billed annually.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Learn about the <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/au/marketplace/apps/support/244734/happyfox-workflows/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">HappyFox Workflows integration for Zendesk<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</strong></p><h3 id="Confluence" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">9. <a target="_blank" rel="noopener noreferrer" href="https://www.atlassian.com/software/confluence/knowledge-base" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Confluence<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><em>Best for Jira users</em></p><img alt="A screenshot displays the search function of Confluence document collaboration software." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofconfluenceknowledgebasesoftware.jpg" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://www.atlassian.com/software/confluence/use-cases/hr" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Confluence is a document collaboration and sharing platform by Atlassian (which owns Jira) that you can use for internal or external knowledge base purposes. The software can keep track of document changes for content auditing and lets teams collaborate on drafts.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The analytics tools in Confluence allow teams to track content performance, monitor user engagement and identify areas that may require additional attention. Confluence also supports real-time co-authoring and editing of articles, as well as user comments and permissions management. This can help teams collaborate and maintain the accuracy of their knowledge base.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Pricing:</strong> Starting at $0 per month for 10 users. A seven-day free trial is available.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Learn about the <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/au/marketplace/apps/support/133875/sync-confluence-pages-to-help-center/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Confluence integration for Zendesk<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</strong></p><h3 id="Knowmax" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">10. <a target="_blank" rel="noopener noreferrer" href="https://knowmax.ai/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Knowmax<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><em>Best for learning management</em></p><img alt="A screenshot displays the user dashboard within Knowmax knowledge base software." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofknowmaxknowledgebasesoftware.jpg" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://www.appvizer.com/collaboration/knowledge-mgt/knowmax" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Knowmax provides AI-powered knowledge management resources that allow agents to retrieve articles using natural language queries. The platform integrates with a learning management system, enabling businesses to create and deliver training materials directly within Knowmax so teams have access to the information they need.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Knowmax also offers functionalities to manage the presentation of information. Decision trees guide agents through troubleshooting procedures step by step. Picture guides provide visual aids alongside written instructions to add clarity for both agents and customers.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Pricing:</strong> Contact Knowmax for pricing</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Learn about the <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/au/marketplace/apps/support/1021997/knowmax/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Knowmax integration for Zendesk<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</strong></p><h3 id="Nuclino" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">11. <a target="_blank" rel="noopener noreferrer" href="https://www.nuclino.com/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Nuclino<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><em>Best for project management</em></p><img alt="A screenshot displays a meeting objectives list in Nuclino’s internal knowledge base software." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofnuclinosinternalknowledgebasesoftware.jpg" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://www.nuclino.com/solutions/internal-knowledge-base" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Nuclino's knowledge base solutions offer AI that can assist users in creating structured, interconnected documents. The AI can generate ideas, write content based on provided keywords and summarise notes.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">With Nuclino, companies can set access restrictions to control who views, edits and contributes content. Multiple users can work together, editing and commenting on documents in real time. The platform also includes an article version history tool, allowing users to track changes and revisions over time. Additionally, Nuclino provides a collection of templates that give users a starting point in designing wikis, product roadmaps and handbooks.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Pricing:</strong> Starting at $0 per month with limited features. A 14-day free trial is available.</p><h3 id="ProProfs Knowledge Base" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">12. <a target="_blank" rel="noopener noreferrer" href="https://www.proprofskb.com/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">ProProfs Knowledge Base<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><em>Best for individual authors</em></p><img alt="A screenshot displays branding options in ProProfs Knowledge Base software." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofproprofsknowledgebasesoftware.jpg" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://www.proprofskb.com/blog/knowledge-management-system-features/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">ProProfs Knowledge Base lets businesses view reports relating to article views, user interactions and content performance to understand how readers are engaging with articles. Companies can define workflow processes so everyone knows how to create, review and approve content.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">ProProfs lets users create conditional content, and it can hide or display content based on the reader’s viewing device or customer segment. Additionally, its WYSIWYG editor lets teams customise content templates and add images or videos.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Pricing:</strong> Starting at $0 per month for one author. A 15-day free trial is available.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Learn about the <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/au/marketplace/apps/support/234217/proprofs/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">ProProfs integration for Zendesk<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</strong></p><h3 id="Help Scout" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">13. <a target="_blank" rel="noopener noreferrer" href="https://www.helpscout.com/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Help Scout<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><em>Best for teams using a shared inbox</em></p><img alt="A screenshot displays a test article of Help Scout’s knowledge base software." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofhelpscoutknowledgebasesoftware.jpg" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://www.liveagent.com/reviews/knowledge-base/help-scout/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Help Scout provides knowledge base software as part of its help centre solution. Businesses that use it can maintain a consistent look that aligns with their brand identity. Customisation options include colour schemes, logos and layouts.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Businesses can control access and user permissions to protect sensitive information while allowing collaboration and content management between teams. AI-powered tools can guide users to resources and provide recommendations for content creation. Additionally, its analytics can help teams track metrics like article views and search trends.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Pricing:</strong> Starting at USD $20 per user/month, billed annually. There is no free trial available.</p><h3 id="HelpCrunch" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">14. <a target="_blank" rel="noopener noreferrer" href="https://helpcrunch.com/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">HelpCrunch<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><em>Best for chat widget integration</em></p><img alt="A screenshot displays HelpCrunch’s knowledge base software." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofhelpcrunchknowledgebasesoftware.jpg" width="100%"/><div style="text-align:center"><caption><em><a target="_blank" rel="noopener noreferrer" href="https://docs.helpcrunch.com/en/knowledge-base/add-article" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image source<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></em></caption></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">HelpCrunch offers knowledge base software as part of its broader customer support solutions. This allows businesses to integrate their knowledge bases within chat widgets to promote self-service. The AI-powered editor assists in creating content for search engine discoverability. It can translate articles, change the tone and expand text.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">HelpCrunch also provides insights through its "failed searches report". This report identifies search queries that don't yield relevant results within the knowledge base, highlighting potential content gaps and areas for improvement.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Pricing:</strong> Starting at USD $12 per team member/month, billed annually. A 14-day free trial is available.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="How to choose the right knowledge base system"></span></p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">How to choose the right knowledge base system</h2><div class="sc-ecc9c292-0 iUiEoJ"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Here are a few considerations when picking the best knowledge base software and system for your business.</p><img alt="The four knowledge base software must-haves include: security, simple setup, low TCO, and scalability." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/graphicoffourknowledgebasemusthaves.png" width="100%"/> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Make sure it's secure</h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The best knowledge base software has safeguards in place to protect sensitive data. With up-to-date software compliance certifications, businesses demonstrate that they abide by industry restrictions and regulations to keep data secure. Zendesk gives businesses user authentication options, data encryption, device management and more.</p><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Vet how easy it is to set up and maintain</h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Pick software that deploys quickly and offers the tools you need for easy maintenance. It's also wise to choose a tool that requires minimal onboarding and training so you can get up and running swiftly. A fast time to value means you start seeing the benefits of the software sooner rather than later.</p><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Consider the total cost of ownership</h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">With any software, you want a quick return on investment (ROI), but those gains can be delayed by unforeseen costs and endless add-ons that inflate your budget. Ideally, your chosen solution won't require a large technical team or development resources to maintain it. Look for software that prioritises automation and built-in efficiency, allowing your team to focus on creating valuable content and not getting bogged down by technical complexities.</p><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Prioritise scalability</h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Choosing scalable knowledge base software is paramount for businesses seeking a long-term solution. As your company grows and your information needs evolve, a scalable platform will seamlessly adapt to advancing needs. This ensures your knowledge base can accommodate an expanding content library and integrate with future systems without requiring a costly and disruptive software overhaul down the line.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><a href="/au/service/help-center/free-knowledge-base-software/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Free knowledge base software</a> provides an affordable entry point to managing content, but you may quickly outgrow its basic features. When that happens, you might find the cost to upgrade and manage the system exceeds that of other paid services.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="Frequently asked questions"></span></p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Frequently asked questions</h2><div class="sc-ecc9c292-0 iUiEoJ"><div itemType="https://schema.org/FAQPage" class="StyledAccordion-sc-niv9ic-0 dgZvap Accordionstyle__AccordionRoot-sc-ga9m60-0 ezJqxF" data-garden-id="accordions.accordion" data-garden-version="8.76.2"><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R2d7e76:--trigger:0" role="button" tabindex="0" aria-controls=":R2d7e76:--panel:0" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">What are the pros and cons of an open-source knowledge base software?</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R2d7e76:--panel:0" aria-hidden="true" aria-labelledby=":R2d7e76:--trigger:0" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The greatest benefits of open-source software are that it's typically free to download, and users can access and customise the source code. </p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The cons of open source knowledge base software include:</p><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> <strong>Technical expertise:</strong> Setting up and maintaining an open-source knowledge base often requires some technical expertise. This can be a challenge for businesses without in-house IT resources.<!-- --> </li><li><strong>Limited support:</strong> While some open-source projects offer paid support options, there will typically be less readily available technical support compared to commercial software with dedicated customer service teams.<!-- --> </li><li><strong>Security risks:</strong> While transparency can be an advantage, it also means potential vulnerabilities are exposed for anyone to exploit. Businesses must be vigilant about keeping their software updated and securing their servers.<!-- --> </li></ul> <!-- --> </div></section></div><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R2d7e76:--trigger:1" role="button" tabindex="0" aria-controls=":R2d7e76:--panel:1" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Should I choose a hosted or self-hosted knowledge base solution?</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R2d7e76:--panel:1" aria-hidden="true" aria-labelledby=":R2d7e76:--trigger:1" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Choosing between a hosted and self-hosted knowledge base hinges on your technical resources and budget. If you have a strong IT team and prioritise customisation, a self-hosted solution offers more control. However, for businesses seeking a user-friendly, low-maintenance option with ongoing support, a hosted knowledge base is likely the better fit.</p> </div></section></div><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R2d7e76:--trigger:2" role="button" tabindex="0" aria-controls=":R2d7e76:--panel:2" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">What is knowledge management?</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R2d7e76:--panel:2" aria-hidden="true" aria-labelledby=":R2d7e76:--trigger:2" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/au/blog/knowledge-management/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Knowledge management<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> is the practice of creating, sharing and using an organisation's collective knowledge effectively. It encompasses capturing valuable information from employees, organising it in a user-friendly way and ensuring it's readily accessible to those who need it. By fostering knowledge sharing and collaboration, knowledge management empowers businesses to make better decisions and solve problems faster.</p> </div></section></div><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R2d7e76:--trigger:3" role="button" tabindex="0" aria-controls=":R2d7e76:--panel:3" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">What are the most common types of knowledge base customers?</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R2d7e76:--panel:3" aria-hidden="true" aria-labelledby=":R2d7e76:--trigger:3" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Knowledge base customers fall into one of three categories: </p><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> <strong>Startups</strong> tend to focus on simple and easy-to-use solutions because they have limited resources. They need a knowledge base that can grow with them.<!-- --> </li><li><strong>Small- and medium-sized businesses</strong> balance affordability with features that can improve <a href="/au/service/help-center/customer-self-service/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">customer self-service</a> and agent efficiency. They often have some existing infrastructure and may require integrations.<!-- --> </li><li><strong>Enterprises</strong> need robust, secure solutions that can handle large volumes of content and complex user access controls. They often have established knowledge management practices and require advanced features.<!-- --> </li></ul> <!-- --> </div></section></div><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R2d7e76:--trigger:4" role="button" tabindex="0" aria-controls=":R2d7e76:--panel:4" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">What types of data are provided in a knowledge base?</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R2d7e76:--panel:4" aria-hidden="true" aria-labelledby=":R2d7e76:--trigger:4" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">A knowledge base can offer users a wide range of information depending on your audience. For customer-facing knowledge bases, data can include: </p><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> <strong>Well-designed FAQ pages</strong> </li><li><strong>Troubleshooting guides</strong> </li><li><strong>Onboarding flows</strong> </li><li><strong>Product and service descriptions</strong> </li></ul> <!-- --> </div></section></div><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R2d7e76:--trigger:5" role="button" tabindex="0" aria-controls=":R2d7e76:--panel:5" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">What software integrations do you need for your knowledge base?</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R2d7e76:--panel:5" aria-hidden="true" aria-labelledby=":R2d7e76:--trigger:5" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Your knowledge management tool should integrate with various apps and software so you can enhance its capabilities. The integrations you pick will usually depend on business needs and what you want your knowledge base to accomplish. Here are some important systems your knowledge base should integrate with for the best user experience: </p><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> <a href="/au/service/help-desk-software/ticketing-system/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Ticketing software:</a> Agents can turn help tickets into shareable documentation.<!-- --> </li><li>Chatbot software: Chatbots can share articles without escalating the request to a human agent.<!-- --> </li><li><a href="/au/service/help-center/client-portal/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Customer portal</a>: The knowledge base is in a convenient location and provides an alternative option for customers who would rather not speak to customer support.<!-- --> </li><li><a href="/au/internal-help-desk/hr-help-desk-software/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">HR help desk</a>: Employees can self-serve to resolve questions regarding payroll, benefits, company policies and more.<!-- --> </li><li><a href="/au/internal-help-desk/it-help-desk-software/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">IT help desk</a>: Employees can access troubleshooting and how-to guides, reducing support ticket volume for IT staff. <!-- --> </li></ul> <!-- --> </div></section></div><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R2d7e76:--trigger:6" role="button" tabindex="0" aria-controls=":R2d7e76:--panel:6" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">How do you keep your knowledge base up to date?</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R2d7e76:--panel:6" aria-hidden="true" aria-labelledby=":R2d7e76:--trigger:6" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Regularly refresh content so the information is accurate, relevant and useful. Here are a few tips to keep your knowledge base content current: </p><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> <strong>Utilise reporting and analytics tools</strong> to gather insights on knowledge base performance across channels.<!-- --> </li><li><strong>Pick knowledge base apps with AI tools</strong> that identify articles that should be updated or created based on trending topics or customer queries. Generative AI can assist with the content creation process so you can publish new articles quickly. <!-- --> </li><li><strong>Use knowledge base platforms that let agents edit content without creating a ticket</strong> when they notice outdated or incorrect information in articles.<!-- --> </li></ul> <!-- --> </div></section></div><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R2d7e76:--trigger:7" role="button" tabindex="0" aria-controls=":R2d7e76:--panel:7" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">How do you transfer your knowledge base to the cloud?</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R2d7e76:--panel:7" aria-hidden="true" aria-labelledby=":R2d7e76:--trigger:7" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The best way to transfer your knowledge base to the cloud is to use a SaaS (software-as-a-service) platform designed for managing and maintaining information. The right tool will facilitate easy migration of your existing content and enable you to transfer articles by brand automatically. If you have a small number of articles to move, you can manually copy and paste as needed. You can also use specific migration apps or hire a customer experience professional. </p> </div></section></div><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R2d7e76:--trigger:8" role="button" tabindex="0" aria-controls=":R2d7e76:--panel:8" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">What is the difference between a database and a knowledge base?</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R2d7e76:--panel:8" aria-hidden="true" aria-labelledby=":R2d7e76:--trigger:8" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Think of it like this: <strong>A database stores raw data, whereas a knowledge base is a curated collection of articles</strong> that serves helpful information to users. Unlike a database, a knowledge base makes it very easy to access and digest information about specific topics and issues.</p> </div></section></div><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R2d7e76:--trigger:9" role="button" tabindex="0" aria-controls=":R2d7e76:--panel:9" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">How much does knowledge base software cost?</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R2d7e76:--panel:9" aria-hidden="true" aria-labelledby=":R2d7e76:--trigger:9" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Knowledge base software pricing varies depending on features and needs. There are free plans with limited functionalities, but scaling businesses will likely outgrow these tools. Basic paid plans can start between USD $25 and USD $55 per user/month, offering core features like article creation and basic analytics. For businesses needing advanced features like integrations, security controls and robust analytics, premium plans can exceed USD $100 per user per month.</p> </div></section></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">A summary of top 13 knowledge base software for 2022</h2><div class="sc-ecc9c292-0 iUiEoJ"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><b><i>Here’s how our top 13 picks for knowledge base software stack up against one another at a glance:</i></b></p><br/><br/> <div style="overflow-x:auto"> <table class="sc-2a70aa94-0 bmdwwe"><thead><tr><th><div style="text-align:center"><h6 class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv"><b>Knowledge Base Software</b></h6></div></th><th><div style="text-align:center"><h6 class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv"><b>Categorisation</b></h6></div></th><th><div style="text-align:center"><h6 class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv"><b>Content Management</b></h6></div></th><th><div style="text-align:center"><h6 class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv"><b>Full Text search</b></h6></div></th><th><div style="text-align:center"><h6 class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv"><b>Self-service Portal</b></h6></div></th></tr></thead><tbody><tr><td> <h6 class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv"><div style="text-align:center">Zendesk</div></h6> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td></tr><tr><td> <h6 class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv"><div style="text-align:center">Wix Answers</div></h6> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td></tr><tr><td> <h6 class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv"><div style="text-align:center">Intellum Platform</div></h6> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td></tr><tr><td> <h6 class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv"><div style="text-align:center">Bloomfire</div></h6> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td></tr><tr><td> <h6 class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv"><div style="text-align:center">USU Knowledge Center</div></h6> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td></tr><tr><td> <h6 class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv"><div style="text-align:center">Guru</div></h6> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">X</div> </td></tr><tr><td> <h6 class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv"><div style="text-align:center">Stack Overflow for Teams</div></h6> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td></tr><tr><td> <h6 class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv"><div style="text-align:center">Zoho Desk</div></h6> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td></tr><tr><td> <h6 class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv"><div style="text-align:center">Document 360</div></h6> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td></tr><tr><td> <h6 class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv"><div style="text-align:center">Notion</div></h6> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">X</div> </td></tr><tr><td> <h6 class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv"><div style="text-align:center">MangoApps</div></h6> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">X</div> </td></tr><tr><td> <h6 class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv"><div style="text-align:center">HappyFox</div></h6> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td></tr><tr><td> <h6 class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv"><div style="text-align:center">Slab</div></h6> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">✓</div> </td><td> <div style="text-align:center">X</div> </td></tr></tbody></table> </div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="how-to-choose"></span></p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">How do you choose the right knowledge base software?</h2><div class="sc-ecc9c292-0 iUiEoJ"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">There’s a lot to think about when it comes to choosing the right knowledge base software. The best way to start is to think about the nature of the information you want to organise and the people who will use that information.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Knowledge base software is the tool you’ll use to collect, maintain and serve the right information to the right person at the right time.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Once you’ve thought about that, consider the following before choosing your tool:</p> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Flexibility and customisation</h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Your team, customers and existing tools are unique. And your knowledge base software is going to have to support that unique environment. If it’s not flexible, you’ll be forced to patch together and duplicate information in and outside your knowledge base.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Also, if your software isn’t sufficiently flexible, you won’t be able to use the apps, such as chatbots or CRMs, that make knowledge bases even more powerful. So look for knowledge base software that offers an API as well as native integrations to lots of popular tools.</p> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Easy to find and share</h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Even if your knowledge base is as complete as it can be, its value depends on both agent’s and customer’s ability to find and share information quickly. This makes powerful search and thoughtful categorisation features an especially important piece of providing better service and greater agent productivity.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">But discovery alone isn’t enough. Knowledge base content also needs to be easy to share with customers and other agents. So look for knowledge management systems that combine discoverability and shareability, and you’ll be ahead of the game.</p> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Seamless collaboration</h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Much of what makes an effective knowledge base is the ability for multiple employees to contribute. This creates a broader scope of learning for your knowledge base and it makes it easier to incorporate insights gained on the frontlines of customer service into your KB.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">So make it a priority to find software that’s intuitive and easy to use for your team. If possible, start with a free trial so you can determine how readily your team will adopt the software. The more comfortable your employees are using the software, the more likely they’ll be willing to contribute.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="faq"></span></p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Frequently asked questions on knowledge base software</h2><div class="sc-ecc9c292-0 iUiEoJ"><div itemType="https://schema.org/FAQPage" class="StyledAccordion-sc-niv9ic-0 dgZvap Accordionstyle__AccordionRoot-sc-ga9m60-0 ezJqxF" data-garden-id="accordions.accordion" data-garden-version="8.76.2"><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R6dae76:--trigger:0" role="button" tabindex="0" aria-controls=":R6dae76:--panel:0" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h4 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Why is a knowledge base important?</h4></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R6dae76:--panel:0" aria-hidden="true" aria-labelledby=":R6dae76:--trigger:0" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">A knowledge base is an important element in providing self-service options for customers, and it also gives your support team vital information for providing faster, better service. It’s also a great tool for maintaining and communicating essential information to employees.</p> </div></section></div></div><div itemType="https://schema.org/FAQPage" class="StyledAccordion-sc-niv9ic-0 dgZvap Accordionstyle__AccordionRoot-sc-ga9m60-0 ezJqxF" data-garden-id="accordions.accordion" data-garden-version="8.76.2"><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rqdae76:--trigger:0" role="button" tabindex="0" aria-controls=":Rqdae76:--panel:0" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h4 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Who can use knowledge management software?</h4></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rqdae76:--panel:0" aria-hidden="true" aria-labelledby=":Rqdae76:--trigger:0" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Any individual or team who needs to use knowledge to help their customers achieve their tasks more effectively can use knowledge management software. For example, Google provides a knowledge base <a target="_blank" rel="noopener noreferrer" href="https://support.google.com/google-ads/?hl=en#topic=10286612" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">for their advertising products<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> to help customers troubleshoot problems.</p> </div></section></div><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rqdae76:--trigger:1" role="button" tabindex="0" aria-controls=":Rqdae76:--panel:1" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h4 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">What can you upload on a knowledge base?</h4></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rqdae76:--panel:1" aria-hidden="true" aria-labelledby=":Rqdae76:--trigger:1" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">You can typically upload any audio, image, video or text files on a knowledge base. The only caveat is that some knowledge base software vendors may restrict the size and type of the files you upload.</p> </div></section></div><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rqdae76:--trigger:2" role="button" tabindex="0" aria-controls=":Rqdae76:--panel:2" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h4 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">What software integrations might you need for your knowledge base?</h4></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rqdae76:--panel:2" aria-hidden="true" aria-labelledby=":Rqdae76:--trigger:2" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">At a minimum, you will likely need software integrations between your knowledge base and your CRM and ticketing system. If you’re currently using live chat, or plan to, you’ll also want to make sure your knowledge base integrates with live chat since referring to knowledge base articles in a chat can significantly improve customer interactions. Others you might need include analytics, messaging and client portal integrations.</p> </div></section></div><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rqdae76:--trigger:3" role="button" tabindex="0" aria-controls=":Rqdae76:--panel:3" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h4 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">What elements should your knowledge base have?</h4></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rqdae76:--panel:3" aria-hidden="true" aria-labelledby=":Rqdae76:--trigger:3" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Every knowledge base should have a system of organisation and a text search bar. Beyond that, more specific elements of your knowledge base depend on what your knowledge base is about. For example, if you sell software, your knowledge base should include information that helps customers get started and troubleshoot problems.</p> </div></section></div><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rqdae76:--trigger:4" role="button" tabindex="0" aria-controls=":Rqdae76:--panel:4" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h4 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">How do you keep your knowledge base up to date?</h4></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rqdae76:--panel:4" aria-hidden="true" aria-labelledby=":Rqdae76:--trigger:4" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">To ensure you keep your knowledge base up to date, follow these three steps:</p> <ol class="Liststyle__OrderedListRoot-sc-1ptcc0u-0 dFXoyF bullet-default"><li> <!-- -->Assign the responsibility of managing the knowledge base to someone.<!-- --> </li><li>Designate writers for the knowledge base.<!-- --> </li><li>Establish a process for identifying knowledge base issues.<!-- --> </li></ol> </div></section></div><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rqdae76:--trigger:5" role="button" tabindex="0" aria-controls=":Rqdae76:--panel:5" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h4 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">How can you upgrade your knowledge base?</h4></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rqdae76:--panel:5" aria-hidden="true" aria-labelledby=":Rqdae76:--trigger:5" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">One of the best ways to upgrade your knowledge base is to use software designed for knowledge sharing, which can make it easy to stay on top of updating articles. The best knowledge management software enables team publishing that allows agents to capture and share their expertise, which uplevels your entire customer support operation.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">That software should also allow you to customise how the content is presented, both organisationally and visually. You’ll want knowledge base capabilities that let you incorporate company branding as well as create separate portals in the event your business offers multiple brands.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">In addition, powerful AI-assisted features can help surface articles in need of updating and alert your team about information that customers want that your current knowledge base lacks.</p> </div></section></div><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rqdae76:--trigger:6" role="button" tabindex="0" aria-controls=":Rqdae76:--panel:6" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h4 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">How do you transfer your knowledge base to the cloud?</h4></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rqdae76:--panel:6" aria-hidden="true" aria-labelledby=":Rqdae76:--trigger:6" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The best way to transfer your knowledge base to the cloud is to use SaaS software designed for managing and maintaining information. The best tools will facilitate the transfer of your existing knowledge base through a <a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/en-us/articles/4408828053146-Migrating-existing-content-to-your-help-center" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">migration tool<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>. That tool should enable you to automatically transfer articles by brand; if you have a small number of articles to move, you can copy and paste as needed.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">However, you can also employ <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/au/marketplace/apps/support/120364/help-desk-migration--import/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">partner apps<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> to make the process go smoothly, or you can <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/au/customer-experience/professional-services/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">hire professional help<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> to complete the migration.</p> </div></section></div><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rqdae76:--trigger:7" role="button" tabindex="0" aria-controls=":Rqdae76:--panel:7" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h4 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Should you host your own knowledge base?</h4></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rqdae76:--panel:7" aria-hidden="true" aria-labelledby=":Rqdae76:--trigger:7" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">While hosting your own knowledge base is an option for your business, it’s wise to consider what that will entail. For example, if your business doesn’t have the staff with the technical know-how to properly host and manage a knowledge base, you’ll have to build that cost into your budget. And if you run into problems, you won’t have much in the way of support to help you overcome problems. Just the day-to-day management of hosting your own knowledge base can burden your team, and you’ll lack many features such as AI assistance.</p> </div></section></div></div><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="free-trial"></span></p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fAWGeY Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Try knowledge base software for free</h2></div><div class="StyledCol-sc-inuw62-0 jHrYwl Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="Try knowledge base software for free"></span></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Your ability to empower customers and employees with a knowledge base will largely depend on the software you choose. With Zendesk, you can facilitate customer self-service and organise your institutional knowledge as a searchable database for your internal teams. Thanks to our generative AI tools, you'll also have a supercharged ability to streamline and scale your knowledge management. </p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Give Zendesk a try and start providing your customers with convenient self-service options while improving agent efficiency and resolution times.</p><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv"><a href="/au/register" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Free trial</a></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gUTDzE Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Related knowledge base software guides</h2></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 elZec Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Keep exploring the world of knowledge bases.</p></div><div class="StyledCol-sc-inuw62-0 dpHgeZ Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv sc-e2fe0354-2 cTaaEo"><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/au/service/help-center/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Help centre software</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a><a href="/au/service/help-center/faq-software/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">FAQ software</span></a><a href="/au/service/help-center/internal-knowledge-base/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Internal knowledge base</span></a><a href="/au/service/help-center/knowledge-management-system/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Knowledge management system</span></a><a href="/au/service/help-center/partner-portal-software/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Partner portal software</span></a><a href="/au/internal-help-desk/employee-experience-software/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Employee experience software</span></a><a href="/au/service/help-center/client-portal/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Client portal software</span></a><a href="/au/service/help-center/free-knowledge-base-software/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Free knowledge base software</span></a><a href="/au/service/help-center/customer-self-service/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Customer self-service portals</span></a><a href="/au/service/help-center/knowledge-management-tools/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Knowledge management tools</span></a></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 hbxqsp"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Level up your knowledge base software</h2><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv"><a target="_blank" rel="noopener noreferrer" href="//www.zendesk.com/au/register/" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">View demo<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></div></div></div></div></section></main><footer class="sc-589b3f08-0 kiqZIv"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="sc-589b3f08-4 iMJqiQ"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/au/" data-interaction-type="link-inline-primary" aria-label="Zendesk" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 22 16" fill="currentColor" theme="[object Object]" class="LinkCollectionstyle__ZendeskIcon-sc-96x2q7-1 hfrOhb"><path d="M0 16h9.753V4.226zM9.753 0A4.876 4.876 0 1 1 0 0h9.753zm1.607 16a4.876 4.876 0 1 1 9.753 0H11.36zm0-4.226V0h9.753z"></path></svg></a></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 LinkCollectionstyle__LinkCollectionContentWrapper-sc-96x2q7-0 bEEqbX jZifzR" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Champions of customer service</h4></div><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Our Products</h2><ul><li><a href="/au/service/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk for customer service</span></a></li><li><a href="/au/employee-service/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk for employee service</span></a></li><li><a href="/au/sell/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk for sales</span></a></li><li><a href="/au/platform/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Sunshine Platform</span></a></li><li><a href="/au/marketplace/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Marketplace</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Product updates</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li></ul></div><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Top Features</h2><ul><li><a href="/au/service/ticketing-system/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Ticketing system</span></a></li><li><a href="/au/service/messaging/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Messaging & live chat</span></a></li><li><a href="/au/service/help-center/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Help centre</span></a></li><li><a href="/au/service/voice/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Voice</span></a></li><li><a href="/au/service/community-forum/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Community forums</span></a></li><li><a href="/au/service/analytics/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Reporting & analytics</span></a></li><li><a href="/au/service/ai/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Answer Bot</span></a></li><li><a href="/au/service/ticketing-system/customer-service-management-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Customer service software</span></a></li><li><a href="/au/service/help-desk-software/ticketing-system/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Ticketing system software</span></a></li><li><a href="/au/service/messaging/live-chat/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Live chat software</span></a></li><li><a href="/au/service/help-center/knowledge-base-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Knowledge base</span></a></li><li><a href="/au/service/help-center/community-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Forum software</span></a></li><li><a href="/au/service/help-desk-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Help desk software</span></a></li><li><a href="/au/service/workforce-management/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Workforce management</span></a></li><li><a href="/au/customer-data-privacy-protection/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Advanced Data Privacy and Protection</span></a></li></ul></div><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Resources</h2><ul><li><a href="/au/trust-center/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Security</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/en-us/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Product support</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a href="/au/demo/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Request a demo</span></a></li><li><a href="/au/blog/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Blog</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://training.zendesk.com/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Training</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a href="/au/partner/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Partners</span></a></li><li><a href="/au/company/events/#webinars" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Webinars</span></a></li><li><a href="/au/why-zendesk/customers/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Customer stories</span></a></li><li><a href="/au/customer-experience/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Services</span></a></li></ul></div><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Company</h2><ul><li><a href="/au/about/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">About us</span></a></li><li><a href="/au/company/press/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Press</span></a></li><li><a href="/au/company/events/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Events</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://jobs.zendesk.com/us/en/asia-pacific" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Careers</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a href="/au/diversity-inclusion/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Diversity & Inclusion</span></a></li><li><a href="/au/sustainability/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Sustainability</span></a></li><li><a href="/au/contact/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Contact us</span></a></li><li><a href="/au/sitemap/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Sitemap</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://status.zendesk.com" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Systems status</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.org" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk Foundation</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a href="/au/ventures/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk Ventures</span></a></li><li><a href="/au/company/legal/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Legal</span></a></li></ul></div><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Favourite Things</h2><ul><li><a href="/au/what-is-zendesk/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">What is Zendesk?</span></a></li><li><a href="/au/enterprise/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk for Enterprise</span></a></li><li><a href="/au/smb/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk for Small Business</span></a></li><li><a href="/au/startups/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk for Startups</span></a></li><li><a href="/au/benchmark/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk Benchmark</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://cxtrends.zendesk.com/apac?utm_medium=webpromo&utm_source=footer&utm_campaign=Other_Channel_Organic_other_APAC_2024_CXT-2025_webpromo_footer" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Customer Experience Trends</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li></ul></div></div></div><hr color="astro" width="100" class="Dividerstyle__DividerRoot-sc-5fuxjc-0 dxBaPJ sc-589b3f08-3 enzOBm"/><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 ctrYVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="sc-589b3f08-6 kMnVky"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW sc-589b3f08-1 eBhcoo">Subscribe to receive news and updates from Zendesk.</h2></div></div><div class="StyledCol-sc-inuw62-0 lcfIfE Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><form novalidate="" data-nmw-id="global.Forms.FormPresets.NewsletterFormTeaser" class="sc-282c669f-1 kVPAwm"><div class="sc-282c669f-0 eKCTwr"><div class="sc-cc6550bd-0 hzsnEk"><div class="StyledField-sc-12gzfsu-0 iRSmTf FormFieldstyle__FormFieldRoot-sc-1tygcda-5 jNKamx" data-garden-id="forms.field" data-garden-version="8.76.2"><div class="FormFieldstyle__FormFieldWrapper-sc-1tygcda-7 hHdcVj"><div class="StyledInputGroup-sc-kjh1f0-0 gaKCjd InputGroupstyle__InputGroupRoot-sc-15ydodj-3 gefXPI" data-garden-id="forms.input_group" data-garden-version="8.76.2"><input data-garden-container-id="containers.field.input" data-garden-container-version="3.0.19" id=":R6cmaf6:--input" aria-labelledby=":R6cmaf6:--label" name="owner.email" label="Work Email" type="email" placeholder="What's your email?" class="StyledTextInput-sc-k12n8x-0 gEsgnT Inputstyle__InputRoot-sc-zmwkx5-0 lfHWbP InputGroupstyle__InputGroupInput-sc-15ydodj-0 ffvfaw" data-garden-id="forms.input" data-garden-version="8.76.2" aria-invalid="false" value=""/><button data-interaction-type="button-primary" class="Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg InputGroupstyle__InputGroupButton-sc-15ydodj-1 hXPZQH">Subscribe</button></div><div class="FormFieldstyle__FormFieldIcons-sc-1tygcda-4 bAhBqb"></div></div></div></div></div></form></div><div class="StyledCol-sc-inuw62-0 dEBZWs Gridstyle__Col-sc-1uhmtis-2 sc-589b3f08-5 hmvmFG bRUHWa" data-garden-id="grid.col" data-garden-version="8.76.2"><div style="margin-top:0" class="SocialBlockstyle__SocialBlockRoot-sc-1ebt7cj-7 fDqkXl"><ul itemscope="" class="SocialBlockstyle__ListWrapper-sc-1ebt7cj-8 hAhnRj"><link itemProp="url" href="https://www.zendesk.com"/><li class="SocialBlockstyle__ListItem-sc-1ebt7cj-9 bvObyx"><a itemProp="sameAs" aria-label="Twitter" target="_blank" href="https://www.twitter.com/zendesk" class="SocialBlockstyle__Link-sc-1ebt7cj-10 kuXMXJ"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="SocialBlockstyle__TwitterIcon-sc-1ebt7cj-1 ennTzG"><path class="twitter-x_svg__st0" d="M9.3 6.9 14.4 1h-1.2L8.8 6.1 5.2 1H1.1l5.3 7.8L1.1 15h1.2L7 9.6l3.7 5.4h4.1L9.3 6.9zm-1.6 2-.6-.8-4.3-6.2h1.9l3.5 5 .5.8 4.5 6.5h-1.9L7.7 8.9z"></path></svg></a></li><li class="SocialBlockstyle__ListItem-sc-1ebt7cj-9 bvObyx"><a itemProp="sameAs" aria-label="Facebook" target="_blank" href="https://www.facebook.com/zendesk" class="SocialBlockstyle__Link-sc-1ebt7cj-10 kuXMXJ"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="SocialBlockstyle__FacebookIcon-sc-1ebt7cj-2 fMYITU"><path d="M15.043 8.043a7.043 7.043 0 1 0-14.086 0A7.044 7.044 0 0 0 6.899 15v-4.921H5.111V8.043h1.788V6.491c0-1.765 1.051-2.74 2.66-2.74.771 0 1.576.138 1.576.138v1.733h-.888c-.875 0-1.148.543-1.148 1.1v1.321h1.953l-.312 2.036H9.099V15a7.044 7.044 0 0 0 5.942-6.957z"></path></svg></a></li><li class="SocialBlockstyle__ListItem-sc-1ebt7cj-9 bvObyx"><a itemProp="sameAs" aria-label="LinkedIn" target="_blank" href="https://www.linkedin.com/company/zendesk" class="SocialBlockstyle__Link-sc-1ebt7cj-10 kuXMXJ"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="SocialBlockstyle__LinkedInIcon-sc-1ebt7cj-4 bRAChU"><path d="M15.25 9.589v5.441h-3.109V9.953c0-1.275-.45-2.145-1.574-2.145-.86 0-1.37.586-1.595 1.153-.081.202-.102.485-.102.769v5.298H5.759s.042-8.598 0-9.487h3.109v1.346l-.021.031h.021v-.031c.413-.645 1.15-1.567 2.803-1.567 2.045 0 3.579 1.357 3.579 4.27zM2.509.97C1.445.97.75 1.678.75 2.61c0 .91.675 1.64 1.718 1.64h.021c1.085 0 1.757-.729 1.757-1.64C4.225 1.678 3.571.97 2.51.97zM.933 15.03h3.109V5.543H.933v9.487z"></path></svg></a></li><li class="SocialBlockstyle__ListItem-sc-1ebt7cj-9 bvObyx"><a itemProp="sameAs" aria-label="Youtube" target="_blank" href="https://www.youtube.com/zendesk" class="SocialBlockstyle__Link-sc-1ebt7cj-10 kuXMXJ"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 20 16" fill="currentColor" theme="[object Object]" class="SocialBlockstyle__YoutubeIcon-sc-1ebt7cj-0 iEJxZX"><path d="M19.6 3.2c-.2-.9-.9-1.5-1.8-1.8C16.3 1 10 1 10 1s-6.3 0-7.8.4c-.9.2-1.6.9-1.8 1.8C0 4.7 0 8 0 8s0 3.3.4 4.8c.2.9.9 1.5 1.8 1.8 1.5.4 7.8.4 7.8.4s6.3 0 7.8-.4c.9-.2 1.5-.9 1.8-1.8.4-1.5.4-4.8.4-4.8s0-3.3-.4-4.8zM8 11V5l5.2 3L8 11z"></path></svg></a></li><li class="SocialBlockstyle__ListItem-sc-1ebt7cj-9 bvObyx"><a itemProp="sameAs" aria-label="Instagram" target="_blank" href="https://www.instagram.com/zendesk" class="SocialBlockstyle__Link-sc-1ebt7cj-10 kuXMXJ"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="SocialBlockstyle__InstaIcon-sc-1ebt7cj-3 gxgYUI"><path d="M5.375 1h5.25A4.375 4.375 0 0 1 15 5.375v5.25A4.375 4.375 0 0 1 10.625 15h-5.25A4.375 4.375 0 0 1 1 10.625v-5.25A4.375 4.375 0 0 1 5.375 1zm5.25 12.688a3.066 3.066 0 0 0 3.063-3.063v-5.25a3.066 3.066 0 0 0-3.063-3.063h-5.25a3.066 3.066 0 0 0-3.063 3.063v5.25a3.066 3.066 0 0 0 3.063 3.063h5.25zM4.5 8a3.5 3.5 0 1 1 7 0 3.5 3.5 0 0 1-7 0zm1.313 0c0 1.206.982 2.188 2.188 2.188S10.189 9.206 10.189 8c0-1.207-.982-2.188-2.188-2.188S5.813 6.793 5.813 8zm5.846-3.182a.477.477 0 1 0 0-.954.477.477 0 0 0 0 .954z"></path></svg></a></li></ul></div></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 sc-589b3f08-7 bEEqbX fXliIx" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><nav aria-label="legal-footer" class="sc-9416ecf0-2 fEQzAC"><a href="/au/company/agreements-and-terms/terms-of-use/" data-interaction-type="link-secondary" data-location="footer" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE sc-9416ecf0-3 gTlKGG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Terms of use</span></a><a href="/au/company/agreements-and-terms/privacy-notice/" data-interaction-type="link-secondary" data-location="footer" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE sc-9416ecf0-3 gTlKGG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Privacy notice</span></a><a href="/au/company/agreements-and-terms/cookie-notice/" data-interaction-type="link-secondary" data-location="footer" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE sc-9416ecf0-3 gTlKGG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Cookie notice</span></a><a href="#onetrust-show-cookie-settings" data-interaction-type="link-secondary" data-location="footer" id="onetrust-show-cookie-settings" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE sc-9416ecf0-3 gTlKGG ot-sdk-show-settings" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Cookie settings</span></a><a href="/au/trust-center/" data-interaction-type="link-secondary" data-location="footer" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE sc-9416ecf0-3 gTlKGG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Trust Centre</span></a><a href="/au/company/legal/" data-interaction-type="link-secondary" data-location="footer" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE sc-9416ecf0-3 gTlKGG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">©Zendesk 2024</span></a></nav></div></div></div></footer></div></div><script id="__NEXT_DATA__" type="application/json">{"props":{"pageProps":{"_sentryTraceData":"4a61298460544b90b274119bb9095c5c-9f5e22593fc31378-0","_sentryBaggage":"sentry-environment=production,sentry-release=ekV6iEvrczV_vZLOMCCgH,sentry-public_key=da50b2d2de4b407e94dc71c34d3bf27e,sentry-trace_id=4a61298460544b90b274119bb9095c5c,sentry-sample_rate=0.1,sentry-transaction=%2Fservice%2Fhelp-center%2F%5Bslug%5D,sentry-sampled=false","meta":{"alternates":{"de":"https://www.zendesk.de/service/help-center/knowledge-base-software/","nl":"https://www.zendesk.nl/service/help-center/knowledge-base-software/","fr":"https://www.zendesk.fr/service/help-center/knowledge-base-software/","dk":"https://www.zendesk.com/dk/service/help-center/knowledge-base-software/","se":"https://www.zendesk.com/se/service/help-center/knowledge-base-software/","sg":"https://www.zendesk.com/sg/service/help-center/knowledge-base-software/","au":"https://www.zendesk.com/au/service/help-center/knowledge-base-software/","in":"https://www.zendesk.com/in/service/help-center/knowledge-base-software/","kr":"https://www.zendesk.kr/service/help-center/knowledge-base-software/","es":"https://www.zendesk.es/service/help-center/knowledge-base-software/","it":"https://www.zendesk.com/it/service/help-center/knowledge-base-software/","us":"https://www.zendesk.com/service/help-center/knowledge-base-software/","gb":"https://www.zendesk.co.uk/service/help-center/knowledge-base-software/","jp":"https://www.zendesk.co.jp/service/help-center/knowledge-base-software/"},"related":[],"tags":[],"backupLocale":false},"attributes":{"tier-parent-url":"/service/help-center/","tier-hero-headline":"Top 14 knowledge base software for 2024","tier-subheading":"A guide to the 14 best knowledge base software of 2024","tier-bg-hero-color":"3","tier-cta-1-text":"Free trial","tier-cta-1-url":"/register/","tier-hero-subheading":"Knowledge base software empowers you to create, maintain and share self-service content at scale. Sign up for a free trial to see how a knowledge base helps you save time and reduce costs.","tier-hero-ctas":[{"tier-hero-cta-text":"View demo","tier-hero-cta-url":"/demo/"}],"tier-hero-description":"You've likely heard the phrase \"knowledge is power\", and the adage rings just as true regarding \u003ca href=\"/blog/customer-service-skills/\"\u003ecustomer service\u003c/a\u003e. Empowered customers armed with information are more likely to resolve issues independently, leading to better user experiences. But building and maintaining all that knowledge can feel like wrangling cats — unless you use knowledge base software. \r\n\r\nA knowledge base is a digital library of \u003ca href=\"/blog/self-service-support-companies-need-right/\"\u003eself-service support resources\u003c/a\u003e that empowers customers (and employees) to find answers on their own terms. The right software makes it easier for businesses to create and maintain one. Here, we'll delve into the knowledge base software market, explore what it offers and unveil the top contenders in the software arena so you can choose the perfect solution for your service needs.\r\n\r\n\u003cstrong\u003eMore in this guide:\u003c/strong\u003e\r\n\u003cul\u003e\r\n\u003cli\u003e\u003ca href=\"#What is knowledge base software?\"\u003eWhat is knowledge base software?\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#What are the different types of knowledge base tools?\"\u003eWhat are the different types of knowledge base tools?\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Why knowledge base solutions are important\"\u003eWhy knowledge base solutions are important\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Features of knowledge base systems\"\u003eFeatures of knowledge base systems\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#The 14 best knowledge base software\"\u003eThe 14 best knowledge base software\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#How to choose the right knowledge base system\"\u003eHow to choose the right knowledge base system\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Frequently asked questions\"\u003eFrequently asked questions\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Try knowledge base software for free\"\u003eTry knowledge base software for free\u003c/a\u003e\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003cspan id=\"What is knowledge base software?\"\u003e\u003c/span\u003e","tier-copy":[{"tier-copy-headline":"What is knowledge base software?","tier-copy-body":"\u003cstrong\u003eKnowledge base software helps businesses create, manage and share internal and external content in an organised and searchable format. There are two main types:\u003c/strong\u003e\r\n\r\n\u003cul\u003e\r\n\u003cli\u003e\u003cstrong\u003eExternal knowledge bases:\u003c/strong\u003e a centralised content directory focused on your products or services — and how to use them — for your customers to reference\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003e\u003ca href=\"/service/help-center/internal-knowledge-base/\"\u003eInternal knowledge bases\u003c/a\u003e:\u003c/strong\u003e a tool for distributing information about systems, processes and policies to your employees\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003ch3\u003eKnowledge base systems vs. help desks\u003c/h3\u003e\r\n\r\nKnowledge base systems and help desks can sometimes be confused because they are both support tools, but they serve distinct purposes. \u003cstrong\u003eKnowledge base systems are essentially self-service libraries\u003c/strong\u003e, empowering users to find answers to frequently asked questions, troubleshooting guides and how-to articles. \r\n\r\n\u003cstrong\u003e\u003ca href=\"/blog/help-desk/\"\u003eHelp desks\u003c/a\u003e, on the other hand, encompass multiple support tools\u003c/strong\u003e, often including knowledge base software. They facilitate self-service and streamline support interactions between users and agents. They also feature \u003ca href=\"/service/help-desk-software/ticketing-system/\"\u003eticketing systems\u003c/a\u003e, allowing customers (and employees) to submit requests and track their progress while agents manage and resolve issues. To promote knowledge sharing and self-service, you must ensure your help desk includes knowledge base software. \r\n\r\n\u003cspan id=\"What are the different types of knowledge base tools?\"\u003e\u003c/span\u003e\r\n","tier-copy-image":"","tier-video-id":""},{"tier-copy-headline":"What are the different types of knowledge base tools?","tier-copy-body":"For small businesses just starting out, a knowledge base might simply be a shared Google Drive with PDFs of product specs, customer FAQs and \u003ca href=\"/blog/employee-onboarding/\"\u003eemployee onboarding manuals\u003c/a\u003e. But as the business grows, this can create issues with security, searchability and accessibility. Here are the common types of knowledge base tools for businesses of any size.\r\n\r\n\u003cul\u003e\r\n\u003cli\u003e\u003cstrong\u003e\u003ca href=\"/blog/the-best-faq-page-examples-and-how-to-make-your-own/\"\u003eFAQ pages\u003c/a\u003e\u003c/strong\u003e provide answers to the most common customer questions.\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003e\u003ca href=\"/service/messaging/chatbot/\"\u003eChatbots\u003c/a\u003e\u003c/strong\u003e are AI-powered tools that proactively direct customers or employees to knowledge base content and suggest relevant articles when users ask questions. \u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003e\u003ca href=\"/blog/generative-ai-guide/\"\u003eGenerative AI\u003c/a\u003e\u003c/strong\u003e is a type of AI technology that can help teams write knowledge base content, change the tone of articles and flag outdated information.\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003e\u003ca href=\"/blog/ways-community-forums-benefit-businesses/\"\u003eCommunity forums\u003c/a\u003e\u003c/strong\u003e are online portals where users engage in discussions, share information, ask questions and collaborate.\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003eSelf-service portals\u003c/strong\u003e are online platforms where users independently access information, find solutions to issues and perform tasks without direct assistance.\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003eHelp centres\u003c/strong\u003e are centralised online repositories that host a knowledge base, community forum and self-service portal from one centralised location. \u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003cspan id=\"Why knowledge base solutions are important\"\u003e\u003c/span\u003e","tier-copy-image":"","tier-video-id":""},{"tier-copy-headline":"Why knowledge base solutions are important","tier-copy-body":"When you consolidate your institutional knowledge into a single database accessible from anywhere on the internet, you encourage customers and employees to self-serve, which benefits efficiency. Here are five other reasons why knowledge base systems are important.\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"A woman wearing a headset sits beside five knowledge base software benefits.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/graphicof5konwledgebasesoftwarebenefits.png\" width=100% height=100% /\u003e\r\n\r\n\u003ch3\u003eBoosts customer satisfaction\u003c/h3\u003e\r\n\r\nAn external knowledge base never sleeps, so you can give your customers the information they want — whenever and wherever they want it. This enables your users to get 24/7 support from your company, even during holidays and off-hours. The customer doesn't need to wait for an agent to help them fix an issue they can easily resolve on their own, creating a convenient experience that boosts \u003ca href=\"/blog/3-steps-achieving-customer-satisfaction-loyalty/\"\u003ecustomer satisfaction\u003c/a\u003e.\r\n\r\n\u003ch3\u003eSaves agents time and reduces costs\u003c/h3\u003e\r\n\r\nSelf-service resources can help customers and employees resolve basic issues without agent intervention, deflect tickets and keep the queue manageable. As a result, support agents can focus on solving more complex problems and handle growing ticket volumes with fewer resources. \r\n\r\nWhen integrated with chatbot software, knowledge bases can also automate support, so your business can tackle higher ticket volumes without adding headcount. For example, Zendesk AI enables you to use the knowledge from your help centre to craft accurate, conversational bot responses.\r\n\r\n\u003ch3\u003eEnhances customer onboarding and increases product adoption\u003c/h3\u003e\r\n\r\nUse your external knowledge base to create a seamless \u003ca href=\"/blog/customer-onboarding/\"\u003ecustomer onboarding\u003c/a\u003e experience. When a new customer signs up, you can automate a welcome email that contains helpful resources from your knowledge base, such as:\r\n\r\n\u003cul\u003e\r\n\u003cli\u003eProduct tours and overviews\u003c/li\u003e\r\n\u003cli\u003eHow-to videos and tutorials\u003c/li\u003e\r\n\u003cli\u003eHelp centre articles\u003c/li\u003e\r\n\u003cli\u003eFrequently asked questions\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\nThese onboarding materials deliver immediate value and encourage new customers to adopt your product faster.\r\n\r\n\u003ch3\u003eBreaks down internal silos\u003c/h3\u003e\r\n\r\nInternal knowledge base tools can remove internal \u003ca href=\"/blog/ways-data-silos-impact-business-knock/\"\u003edata silos\u003c/a\u003e by providing a centralised location for teams to access important information. When data lives across systems and departments, it's difficult for employees to find what they need, negatively impacting efficiency. Knowledge base software provides easy access to valuable and relevant information, such as employee perks and employee leave policies.\r\n\r\n\u003ch3\u003eImproves agent training and accuracy\u003c/h3\u003e\r\n\r\nWith information a single click away in your internal knowledge base, agents can efficiently and accurately help customers without needing to memorise every detail. A knowledge base acts as a hard drive for your agents, allowing instant access to internal processes, FAQs and articles for quick answers on demand. This also accelerates \u003ca href=\"/blog/onboard-train-new-customer-service-reps/\"\u003eagent onboarding\u003c/a\u003e and gives new hires access to training materials.\r\n\r\n\u003cspan id=\"Features of knowledge base systems\"\u003e\u003c/span\u003e","tier-copy-image":"","tier-video-id":""},{"tier-copy-headline":"Features of knowledge base systems","tier-copy-body":"A basic function of knowledge base software is to make it easy for customer, IT and HR support teams to create, manage and share content with their customers or employees. Here are a few essential features that knowledge base software should include.\r\n\r\n\u003ch3\u003eAI knowledge base features\u003c/h3\u003e\r\n\r\nAI can play an important role in helping you create and manage your knowledge base. AI-powered help centre tools can encompass:\r\n\r\n\u003cul\u003e\r\n\u003cli\u003e\u003cstrong\u003e\u003ca href=\"https://support.zendesk.com/hc/en-us/articles/5633225532826-About-semantic-search-and-how-it-works\"\u003eSemantic search\u003c/a\u003e and natural language processing (NLP):\u003c/strong\u003e AI can go beyond simple keyword matching in searches. NLP allows users to ask questions in natural language, understand the intent behind the query and provide more relevant and accurate results.\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003eTopic identification:\u003c/strong\u003e AI-powered support topic identification automatically reviews incoming support tickets and identifies common questions and keywords. This enables you to identify topic gaps and address them with new help centre content.\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003eContent creation:\u003c/strong\u003e AI can help you write knowledge base articles by automatically turning a few bullet points into a complete article. It can also shift the tone to be more friendly or formal.\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003eContent maintenance:\u003c/strong\u003e AI analyses existing content to identify underperforming help centre articles so you can either improve or archive content that is no longer relevant.\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003eAI-powered chatbots and AI agents:\u003c/strong\u003e Integrating AI-powered chatbots or AI agents within the knowledge base allows users to interact conversationally and receive immediate answers to simple questions, further enhancing self-service capabilities. You can also leverage your knowledge base content to build bot conversation flows. \u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003ccenter\u003e\u003ciframe width=\"560\" height=\"315\" src=\"https://www.youtube.com/embed/sBjil5AKVlw?si=YArGkt8dmwapMoBv\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen\u003e\u003c/iframe\u003e\u003c/center\u003e\r\n\r\n\u003ch3\u003eFront-end knowledge base features\u003c/h3\u003e\r\n\r\nIn the context of a knowledge base, the \"front end\" refers to the user interface the target audience interacts with. It includes key features like:\r\n\r\n\u003cul\u003e\r\n\u003cli\u003e\u003cstrong\u003eSearch functionality:\u003c/strong\u003e A powerful search engine enables users to find the information they need. Features like faceted search, search suggestions and natural language processing can enhance discoverability.\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003eContent hierarchy and organisation:\u003c/strong\u003e Well-organised content with clear categories, subcategories and tags makes it easier for users to navigate the knowledge base and find the specific information they want.\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003eResponsive design:\u003c/strong\u003e A knowledge base needs to adapt to different screen sizes (desktop, tablet, mobile) to create a great user experience.\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003eSelf-service options:\u003c/strong\u003e Features like FAQs, step-by-step guides and troubleshooting articles empower customers to solve problems independently, reducing support ticket volume for agents.\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003eMultilingual support:\u003c/strong\u003e For businesses with a global audience, offering knowledge base content in multiple languages is essential to ensure accessibility and improve customer satisfaction.\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003ch3\u003eBack-end knowledge management features\u003c/h3\u003e\r\n\r\nThe \"back end\" refers to the internal functionalities and systems administrators and editors use to manage and maintain the knowledge base. This includes \u003ca href=\"/service/help-center/knowledge-management-tools/\"\u003eknowledge management tools\u003c/a\u003e like:\r\n\r\n\u003cul\u003e\r\n\u003cli\u003e\u003cstrong\u003eUser management and permissions:\u003c/strong\u003e The ability to assign different access levels and permissions to users ensures content security and allows for controlled contribution and editing within the knowledge base.\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003eContent workflows and collaboration:\u003c/strong\u003e Features like content approval workflows, version control and co-authoring tools streamline the content creation and editing process, promoting collaboration and maintaining consistency.\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003eSingle sign-on (SSO):\u003c/strong\u003e Integration with existing SSO systems allows users to access the knowledge base with their existing credentials, improving user experience and security.\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003eBulk import and export:\u003c/strong\u003e The ability to import existing content from other sources (e.g. documents, PDFs) and export content in various formats (e.g. CSV) saves time and simplifies knowledge base setup and maintenance.\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003eAnalytics and reporting:\u003c/strong\u003e Detailed analytics provide comprehensive insights into user behaviour within the knowledge base. This allows for data-driven decisions regarding content optimisation, identifying popular topics and understanding user search patterns.\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003eBranding and customisation:\u003c/strong\u003e The ability to customise the look and feel of your knowledge base to match your branding ensures a consistent user experience across all touchpoints.\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003cspan id=\"The 14 best knowledge base software\"\u003e\u003c/span\u003e","tier-copy-image":"","tier-video-id":""},{"tier-copy-headline":"The 14 best knowledge base software","tier-copy-body":"Check out some of the best knowledge base systems to find the right one for your business.\r\n\r\n\r\n\u003cdiv class=\"grid\"\u003e\r\n \u003cdiv class=\"row\"\u003e\r\n \u003cdiv class=\"col col-small-6\"\u003e\r\n \u003cp\u003e\r\n\u003cul\u003e\r\n\u003cli\u003e\u003ca href=\"#Zendesk\"\u003eZendesk\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Helpjuice\"\u003eHelpjuice\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Bloomfire\"\u003eBloomfire\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Guru\"\u003eGuru\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Zoho Desk\"\u003eZoho Desk\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Document360\"\u003eDocument360\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Notion\"\u003eNotion\u003c/a\u003e\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003c/p\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"col col-small-6\"\u003e\r\n \u003cp\u003e\r\n\u003cul\u003e\r\n\u003cli\u003e\u003ca href=\"#HappyFox\"\u003eHappyFox\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Confluence\"\u003eConfluence\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Knowmax\"\u003eKnowmax\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Nuclino\"\u003eNuclino\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#ProProfs Knowledge Base\"\u003eProProfs Knowledge Base\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#Help Scout\"\u003eHelp Scout\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#HelpCrunch\"\u003eHelpCrunch\u003c/a\u003e\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003c/p\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\u003ch3 id=\"Zendesk\"\u003e1. \u003ca href=\"https://www.zendesk.com/au/service/help-center/\"\u003eZendesk\u003c/a\u003e\u003c/h3\u003e\r\n\u003cem\u003eBest for AI-powered customer and employee self-service\u003c/em\u003e\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"A screenshot displays the Zendesk knowledge base software Content Cues feature.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofzendeskknowledgebasesoftwarecontentcuesfeature.jpg\" width=100% height=100% /\u003e\r\n\r\nZendesk offers AI-powered knowledge base software that's fast to set up and easy to use to increase your time to value and lower costs. Our flexible software can be used internally as an IT or HR knowledge base and as a customer-facing help centre. Built-in AI-powered tools \u003cstrong\u003eprovide insights into what customers are searching for\u003c/strong\u003e, suggestions for new knowledge base content to fill knowledge gaps, and prompts to update content in existing articles. \r\n\r\nPlus, \u003ca href=\"/service/ai/\"\u003eZendesk's generative AI features\u003c/a\u003e help you write new articles by turning a few bullet points into a complete guide and shifting the tone of your content to match your brand. AI can also \u003cstrong\u003eleverage your knowledge base content to create \u003ca href=\"/blog/customers-really-feel-conversational-ai/\"\u003econversational AI responses\u003c/a\u003e\u003c/strong\u003e that automate support interactions. Additionally, AI enables semantic search, which improves results by understanding the meaning of search queries even when they don't include exact keywords. \r\n\r\nManaging updates is also easier with Team Publishing, a collaboration tool that allows your team to \u003cstrong\u003ebuild workflows to review, approve and publish content\u003c/strong\u003e. With the Content Blocks feature, you can create and place content blocks — text, images and videos — in relevant articles. These blocks get updated in a single place and automatically change anywhere the content appears.\r\n\r\nZendesk makes \u003ca href=\"/service/help-center/knowledge-management-system/\"\u003eknowledge management systems\u003c/a\u003e accessible to everyone, too. You can \u003cstrong\u003ecreate language-specific versions of your articles in over 40 languages\u003c/strong\u003e and develop multiple help centres to match different audiences or brands. You can also build a \u003ca href=\"/service/help-center/customer-self-service/\"\u003eself-service portal\u003c/a\u003e for your customers or employees, ensuring information is always available whenever they need it. Security features like two-factor authentication, single sign-on and IP restrictions protect you from those attempting to access your content.\r\n\r\n\r\n\u003cstrong\u003ePricing:\u003c/strong\u003e Starting at USD $55 per agent/month, billed annually. A 14-day free trial is available.\r\n\r\n\u003cstrong\u003eExplore more \u003ca href=\"https://www.zendesk.com/au/pricing/\"\u003eZendesk pricing plans\u003c/a\u003e.\u003c/strong\u003e\r\n\r\n\u003cstrong\u003eTake 30 seconds to start a \u003ca href=\"https://www.zendesk.com/au/register/\"\u003efree Zendesk trial\u003c/a\u003e or request a \u003ca href=\"/demo/?demoStep=personal#1\"\u003eZendesk demo\u003c/a\u003e.\u003c/strong\u003e\r\n\r\n\u003ch3 id=\"Helpjuice\"\u003e2. \u003ca href=\"https://helpjuice.com/\" rel=\"noopener\" target=\"_blank\"\u003eHelpjuice\u003c/a\u003e\u003c/h3\u003e\r\n\u003cem\u003eBest for single-purpose knowledge base software\u003c/em\u003e \r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"A screenshot displays Helpjuice knowledge base software.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofhelpjuiceknowledgebasesoftware.jpg\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://helpjuice.com/blog/knowledge-base-article\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nHelpjuice offers knowledge base software that can help businesses manage content. The solution features a search engine designed for knowledge bases to help users quickly find what they need. Users can create articles using the native What You See Is What You Get (WYSIWYG) editor and publishing interface to add content immediately.\r\n\r\nThe platform employs AI-driven algorithms to recommend article topics and generate suggestions for content improvements. Analytics highlight which articles get the most views and which users search for them. Additionally, Helpjuice offers customisation options. The customisable themes allow you to create a tailored brand experience, and multilingual support lets you switch languages from the authoring panel.\r\n\r\n\u003cstrong\u003ePricing:\u003c/strong\u003e Starting at USD $120 per month for up to four users. A 14-day free trial is available.\r\n\r\n\u003cstrong\u003eLearn about the \u003ca href=\"https://www.zendesk.com/au/marketplace/apps/support/100100/helpjuice/\"\u003eHelpjuice integration for Zendesk\u003c/a\u003e.\u003c/strong\u003e \r\n\r\n\r\n\u003ch3 id=\"Bloomfire\"\u003e3. \u003ca href=\"https://bloomfire.com/knowledge-management/\" rel=\"noopener\" target=\"_blank\"\u003eBloomfire\u003c/a\u003e\u003c/h3\u003e\r\n\u003cem\u003eBest for internal knowledge sharing \u003c/em\u003e\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"A screenshot displays Bloomfire knowledge base software. \" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofbloomfireknowledgebasesoftware.jpg\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://bloomfire.com/platform/\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nBloomfire helps teams organise company knowledge in a centralised platform. The platform mimics social media with capabilities for users to engage with the content with likes, shares, comments or follows. Plus, Bloomfire's AI technology can understand the user's queries and provide intelligent suggestions.\r\n\r\nThe reporting features and feedback loops can help management teams understand if the content is engaging and helpful and if there are any opportunities for improvement. Moreover, Bloomfire's platform supports the creation of crowd-sourced FAQs so teams and communities can collaboratively build a repository of best practices.\r\n\r\n\u003cstrong\u003ePricing:\u003c/strong\u003e Starting at USD $460 per month for up to 50 users, billed annually. A 30-day free trial is available.\r\n\r\n\u003cstrong\u003eLearn about the \u003ca href=\"https://www.zendesk.com/au/marketplace/apps/support/114281/bloomfire/\"\u003eBloomfire integration for Zendesk\u003c/a\u003e.\u003c/strong\u003e \r\n\r\n\r\n\u003ch3 id=\"Guru\"\u003e4. \u003ca href=\"https://www.getguru.com/\" rel=\"noopener\" target=\"_blank\"\u003eGuru\u003c/a\u003e\u003c/h3\u003e\r\n\u003cem\u003eBest for creating an employee intranet\u003c/em\u003e \r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"A screenshot displays the search function in Guru knowledge base software.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofguruknowledgebasesoftware.jpg\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://www.getguru.com/product/ai-knowledge-management\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nGuru's knowledge base system enables teams to create, share, access and update information. It can unify contextually relevant information with existing tools like chat, email and your customer relationship management (CRM) system. Businesses can set user permissions and view revision history.\r\n\r\nGuru uses AI to surface information in the knowledge base to improve suggestions based on customer and employee search patterns. Guru also lets businesses compare their engagement analytics to performance benchmarks. Though Guru is an internal knowledge base, you can use its application programming interface (API) to publish content externally.\r\n\r\n\u003cstrong\u003ePricing:\u003c/strong\u003e Starting at USD $10 per user/month, billed annually. A 30-day free trial is available. \r\n\r\n\u003cstrong\u003eLearn about the \u003ca href=\"https://www.zendesk.com/au/marketplace/apps/support/97760/guru/\"\u003eGuru integration for Zendesk\u003c/a\u003e.\u003c/strong\u003e \r\n\r\n\u003ch3 id=\"Zoho Desk\"\u003e5. \u003ca href=\"https://www.zoho.com/desk/\" rel=\"noopener\" target=\"_blank\"\u003eZoho Desk\u003c/a\u003e\u003c/h3\u003e\r\n\u003cem\u003eBest for companies using Zoho products\u003c/em\u003e \r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"A screenshot displays the FAQ page of Zoho Desk knowledge base software.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofzohodeskknowledgebasesoftware.jpg\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://aarialife.com/overview-of-zoho-desks-knowledge-base-and-its-benefits/\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nMostly known for its ticketing system and help desk solutions, Zoho Desk also offers knowledge base software. The customisable structure allows you to form separate categories for how-to articles, FAQs and other self-service options.\r\n\r\nWriters and editors can create content using Zoho's collaboration tools. Businesses can control access to their knowledge base by requiring users to create accounts. Additionally, Zoho lets users customise their knowledge base themes and branding with logos and colour schemes. Community forums also allow customers to collaborate and interact with your team.\r\n\r\n\u003cstrong\u003ePricing:\u003c/strong\u003e Starting at USD $7 per user/month, billed annually. A free plan and a 15-day free trial are available. \r\n\r\n\u003cstrong\u003eLearn about the \u003ca href=\"https://www.zendesk.com/au/marketplace/apps/support/88627/zoho-crm/\"\u003eZoho CRM integration for Zendesk\u003c/a\u003e.\u003c/strong\u003e\r\n\r\n\u003ch3 id=\"Document360\"\u003e6. \u003ca href=\"https://document360.com/\" rel=\"noopener\" target=\"_blank\"\u003eDocument360\u003c/a\u003e\u003c/h3\u003e\r\n\u003cem\u003eBest for free public knowledge base access\u003c/em\u003e\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"A screenshot displays the reporting dashboard of Document360’s knowledge base software.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofdocument360knowledgebasesoftware.jpg\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://document360.com/\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nDocument360 lets you create public knowledge bases for your customers and private knowledge bases for your team. Common features include real-time search, version control, content categorisation and a file manager. Plus, writers and editors can collaborate in discussion platforms while creating or reviewing drafts.\r\n\r\nThis knowledge base software includes markdown and WYSIWYG editors, so authors can create content using their preferred method. Document360 allows you to create how-to guides, tutorials and technical documents for your teams. The software also offers article view permissions, which keep data private and secure by requiring a login to access information.\r\n\r\n\u003cstrong\u003ePricing:\u003c/strong\u003e Starting at $0 per month for two users. A 14-day free trial is available. \r\n\r\n\u003cstrong\u003eLearn about the \u003ca href=\"https://www.zendesk.com/au/marketplace/apps/support/215292/document360/\"\u003eDocument360 integration for Zendesk\u003c/a\u003e.\u003c/strong\u003e \r\n\r\n\u003ch3 id=\"Notion\"\u003e7. \u003ca href=\"https://www.notion.so/product\" rel=\"noopener\" target=\"_blank\"\u003eNotion\u003c/a\u003e\u003c/h3\u003e\r\n\u003cem\u003eBest for team collaboration\u003c/em\u003e\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"A screenshot displays the home page of Notion’s knowledge base software.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofnotionknowledgebasesoftware.jpg\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://www.notion.so/product/docs\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nYou can use Notion as a database, notepad, project management tool and collaborative writing space. Its wiki software enables businesses to organise knowledge in a searchable format, and permission settings can determine what users can access and do.\r\n\r\nNotion lets you customise your customer knowledge base and organise content by adding tags, labels and owners to your articles. It has thousands of pre-built templates and drag-and-drop tools to help build and structure pages.\r\n\r\n\u003cstrong\u003ePricing:\u003c/strong\u003e Starting at $0 per month with limited features. A seven-day free trial is available.\r\n\r\n\u003cstrong\u003eLearn about the \u003ca href=\"https://www.zendesk.com/au/marketplace/apps/support/967901/notion/\"\u003eNotion integration for Zendesk\u003c/a\u003e.\u003c/strong\u003e\r\n\r\n\u003ch3 id=\"HappyFox\"\u003e8. \u003ca href=\"https://www.happyfox.com/knowledge-base/\" rel=\"noopener\" target=\"_blank\"\u003eHappyFox\u003c/a\u003e\u003c/h3\u003e\r\n\u003cem\u003eBest for social sharing\u003c/em\u003e\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"A screenshot displays HappyFox knowledge base software.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofhappyfoxknowledgebasesoftware.jpg\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://www.happyfox.com/knowledge-base/\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nHappyFox provides help desk software with knowledge base solutions for businesses across various industries. Its knowledge base offers self-service options and makes it easy to collect customer feedback. The tool also has branded client portals and separate internal and external knowledge management systems.\r\n\r\nHappyFox's search engine shows top-ranking articles. Auto-suggest and structured index features guide customers through their self-service journey. HappyFox also makes it convenient to share content over social media channels.\r\n\r\n\u003cstrong\u003ePricing:\u003c/strong\u003e Starting at USD $29 per agent/month, billed annually.\r\n\r\n\u003cstrong\u003eLearn about the \u003ca href=\"https://www.zendesk.com/au/marketplace/apps/support/244734/happyfox-workflows/\"\u003eHappyFox Workflows integration for Zendesk\u003c/a\u003e.\u003c/strong\u003e\r\n\r\n\u003ch3 id=\"Confluence\"\u003e9. \u003ca href=\"https://www.atlassian.com/software/confluence/knowledge-base\" rel=\"noopener\" target=\"_blank\"\u003eConfluence\u003c/a\u003e\u003c/h3\u003e\r\n\u003cem\u003eBest for Jira users\u003c/em\u003e\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"A screenshot displays the search function of Confluence document collaboration software.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofconfluenceknowledgebasesoftware.jpg\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://www.atlassian.com/software/confluence/use-cases/hr\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nConfluence is a document collaboration and sharing platform by Atlassian (which owns Jira) that you can use for internal or external knowledge base purposes. The software can keep track of document changes for content auditing and lets teams collaborate on drafts.\r\n\r\nThe analytics tools in Confluence allow teams to track content performance, monitor user engagement and identify areas that may require additional attention. Confluence also supports real-time co-authoring and editing of articles, as well as user comments and permissions management. This can help teams collaborate and maintain the accuracy of their knowledge base.\r\n\r\n\u003cstrong\u003ePricing:\u003c/strong\u003e Starting at $0 per month for 10 users. A seven-day free trial is available. \r\n\r\n\u003cstrong\u003eLearn about the \u003ca href=\"https://www.zendesk.com/au/marketplace/apps/support/133875/sync-confluence-pages-to-help-center/\"\u003eConfluence integration for Zendesk\u003c/a\u003e.\u003c/strong\u003e\r\n\r\n\r\n\u003ch3 id=\"Knowmax\"\u003e10. \u003ca href=\"https://knowmax.ai/\" rel=\"noopener\" target=\"_blank\"\u003eKnowmax\u003c/a\u003e\u003c/h3\u003e\r\n\u003cem\u003eBest for learning management\u003c/em\u003e\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"A screenshot displays the user dashboard within Knowmax knowledge base software.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofknowmaxknowledgebasesoftware.jpg\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://www.appvizer.com/collaboration/knowledge-mgt/knowmax\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nKnowmax provides AI-powered knowledge management resources that allow agents to retrieve articles using natural language queries. The platform integrates with a learning management system, enabling businesses to create and deliver training materials directly within Knowmax so teams have access to the information they need.\r\n\r\nKnowmax also offers functionalities to manage the presentation of information. Decision trees guide agents through troubleshooting procedures step by step. Picture guides provide visual aids alongside written instructions to add clarity for both agents and customers. \r\n\r\n\u003cstrong\u003ePricing:\u003c/strong\u003e Contact Knowmax for pricing\r\n\r\n\u003cstrong\u003eLearn about the \u003ca href=\"https://www.zendesk.com/au/marketplace/apps/support/1021997/knowmax/\"\u003eKnowmax integration for Zendesk\u003c/a\u003e.\u003c/strong\u003e \r\n\r\n\u003ch3 id=\"Nuclino\"\u003e11. \u003ca href=\"https://www.nuclino.com/\" rel=\"noopener\" target=\"_blank\"\u003eNuclino\u003c/a\u003e\u003c/h3\u003e\r\n\u003cem\u003eBest for project management\u003c/em\u003e\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\" A screenshot displays a meeting objectives list in Nuclino’s internal knowledge base software.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofnuclinosinternalknowledgebasesoftware.jpg\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://www.nuclino.com/solutions/internal-knowledge-base\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nNuclino's knowledge base solutions offer AI that can assist users in creating structured, interconnected documents. The AI can generate ideas, write content based on provided keywords and summarise notes.\r\n\r\nWith Nuclino, companies can set access restrictions to control who views, edits and contributes content. Multiple users can work together, editing and commenting on documents in real time. The platform also includes an article version history tool, allowing users to track changes and revisions over time. Additionally, Nuclino provides a collection of templates that give users a starting point in designing wikis, product roadmaps and handbooks.\r\n\r\n\u003cstrong\u003ePricing:\u003c/strong\u003e Starting at $0 per month with limited features. A 14-day free trial is available.\r\n\r\n\u003ch3 id=\"ProProfs Knowledge Base\"\u003e12. \u003ca href=\"https://www.proprofskb.com/\" rel=\"noopener\" target=\"_blank\"\u003eProProfs Knowledge Base\u003c/a\u003e\u003c/h3\u003e\r\n\u003cem\u003eBest for individual authors\u003c/em\u003e\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"A screenshot displays branding options in ProProfs Knowledge Base software.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofproprofsknowledgebasesoftware.jpg\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://www.proprofskb.com/blog/knowledge-management-system-features/\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nProProfs Knowledge Base lets businesses view reports relating to article views, user interactions and content performance to understand how readers are engaging with articles. Companies can define workflow processes so everyone knows how to create, review and approve content.\r\n\r\nProProfs lets users create conditional content, and it can hide or display content based on the reader’s viewing device or customer segment. Additionally, its WYSIWYG editor lets teams customise content templates and add images or videos.\r\n\r\n\u003cstrong\u003ePricing:\u003c/strong\u003e Starting at $0 per month for one author. A 15-day free trial is available. \r\n\r\n\u003cstrong\u003eLearn about the \u003ca href=\"https://www.zendesk.com/au/marketplace/apps/support/234217/proprofs/\"\u003eProProfs integration for Zendesk\u003c/a\u003e.\u003c/strong\u003e \r\n\r\n\u003ch3 id=\"Help Scout\"\u003e13. \u003ca href=\"https://www.helpscout.com/\" rel=\"noopener\" target=\"_blank\"\u003eHelp Scout\u003c/a\u003e\u003c/h3\u003e\r\n\u003cem\u003eBest for teams using a shared inbox\u003c/em\u003e\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"A screenshot displays a test article of Help Scout’s knowledge base software.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofhelpscoutknowledgebasesoftware.jpg\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://www.liveagent.com/reviews/knowledge-base/help-scout/\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nHelp Scout provides knowledge base software as part of its help centre solution. Businesses that use it can maintain a consistent look that aligns with their brand identity. Customisation options include colour schemes, logos and layouts.\r\n\r\nBusinesses can control access and user permissions to protect sensitive information while allowing collaboration and content management between teams. AI-powered tools can guide users to resources and provide recommendations for content creation. Additionally, its analytics can help teams track metrics like article views and search trends.\r\n\r\n\u003cstrong\u003ePricing:\u003c/strong\u003e Starting at USD $20 per user/month, billed annually. There is no free trial available.\r\n\r\n\r\n\u003ch3 id=\"HelpCrunch\"\u003e14. \u003ca href=\"https://helpcrunch.com/\" rel=\"noopener\" target=\"_blank\"\u003eHelpCrunch\u003c/a\u003e\u003c/h3\u003e\r\n\u003cem\u003eBest for chat widget integration\u003c/em\u003e\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"A screenshot displays HelpCrunch’s knowledge base software.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/screenshotofhelpcrunchknowledgebasesoftware.jpg\" width=100% height=100% /\u003e\u003ccenter\u003e\u003ccaption\u003e\u003cem\u003e\u003ca href=\"https://docs.helpcrunch.com/en/knowledge-base/add-article\" rel=\"noopener\" target=\"_blank\"\u003eImage source\u003c/a\u003e\u003c/em\u003e\u003c/caption\u003e\u003c/center\u003e\r\n\r\nHelpCrunch offers knowledge base software as part of its broader customer support solutions. This allows businesses to integrate their knowledge bases within chat widgets to promote self-service. The AI-powered editor assists in creating content for search engine discoverability. It can translate articles, change the tone and expand text.\r\n\r\nHelpCrunch also provides insights through its \"failed searches report\". This report identifies search queries that don't yield relevant results within the knowledge base, highlighting potential content gaps and areas for improvement.\r\n\r\n\u003cstrong\u003ePricing:\u003c/strong\u003e Starting at USD $12 per team member/month, billed annually. A 14-day free trial is available. \r\n\r\n\u003cspan id=\"How to choose the right knowledge base system\"\u003e\u003c/span\u003e","tier-copy-image":"","tier-video-id":""},{"tier-copy-headline":"How to choose the right knowledge base system","tier-copy-body":"Here are a few considerations when picking the best knowledge base software and system for your business.\r\n\r\n\u003cimg class=\"lazyload no-src\" alt=\"The four knowledge base software must-haves include: security, simple setup, low TCO, and scalability.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/graphicoffourknowledgebasemusthaves.png\" width=100% height=100% /\u003e\r\n\r\n\u003ch3\u003eMake sure it's secure\u003c/h3\u003e\r\n\r\nThe best knowledge base software has safeguards in place to protect sensitive data. With up-to-date software compliance certifications, businesses demonstrate that they abide by industry restrictions and regulations to keep data secure. Zendesk gives businesses user authentication options, data encryption, device management and more.\r\n\r\n\u003ch3\u003eVet how easy it is to set up and maintain\u003c/h3\u003e\r\n\r\nPick software that deploys quickly and offers the tools you need for easy maintenance. It's also wise to choose a tool that requires minimal onboarding and training so you can get up and running swiftly. A fast time to value means you start seeing the benefits of the software sooner rather than later.\r\n\r\n\u003ch3\u003eConsider the total cost of ownership\u003c/h3\u003e\r\n\r\nWith any software, you want a quick return on investment (ROI), but those gains can be delayed by unforeseen costs and endless add-ons that inflate your budget. Ideally, your chosen solution won't require a large technical team or development resources to maintain it. Look for software that prioritises automation and built-in efficiency, allowing your team to focus on creating valuable content and not getting bogged down by technical complexities.\r\n\r\n\u003ch3\u003ePrioritise scalability\u003c/h3\u003e\r\n\r\nChoosing scalable knowledge base software is paramount for businesses seeking a long-term solution. As your company grows and your information needs evolve, a scalable platform will seamlessly adapt to advancing needs. This ensures your knowledge base can accommodate an expanding content library and integrate with future systems without requiring a costly and disruptive software overhaul down the line. \r\n\r\n\u003ca href=\"/service/help-center/free-knowledge-base-software/\"\u003eFree knowledge base software\u003c/a\u003e provides an affordable entry point to managing content, but you may quickly outgrow its basic features. When that happens, you might find the cost to upgrade and manage the system exceeds that of other paid services.\r\n\r\n\u003cspan id=\"Frequently asked questions\"\u003e\u003c/span\u003e","tier-copy-image":"","tier-video-id":""},{"tier-copy-headline":"Frequently asked questions","tier-copy-body":"\u003cdiv class=\"accordion theme-default js-accordion faq-accordion\"\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch3\u003eWhat are the pros and cons of an open-source knowledge base software?\u003c/h3\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n \u003cp\u003eThe greatest benefits of open-source software are that it's typically free to download, and users can access and customise the source code. \r\n\r\nThe cons of open source knowledge base software include:\r\n\u003cul\u003e\r\n\u003cli\u003e\u003cstrong\u003eTechnical expertise:\u003c/strong\u003e Setting up and maintaining an open-source knowledge base often requires some technical expertise. This can be a challenge for businesses without in-house IT resources.\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003eLimited support:\u003c/strong\u003e While some open-source projects offer paid support options, there will typically be less readily available technical support compared to commercial software with dedicated customer service teams.\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003eSecurity risks:\u003c/strong\u003e While transparency can be an advantage, it also means potential vulnerabilities are exposed for anyone to exploit. Businesses must be vigilant about keeping their software updated and securing their servers.\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003c/p\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch3\u003eShould I choose a hosted or self-hosted knowledge base solution?\u003c/h3\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n \u003cp\u003eChoosing between a hosted and self-hosted knowledge base hinges on your technical resources and budget. If you have a strong IT team and prioritise customisation, a self-hosted solution offers more control. However, for businesses seeking a user-friendly, low-maintenance option with ongoing support, a hosted knowledge base is likely the better fit.\u003c/p\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch3\u003eWhat is knowledge management?\u003c/h3\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n \u003cp\u003e\u003ca href=\"https://www.zendesk.com/au/blog/knowledge-management/\"\u003eKnowledge management\u003c/a\u003e is the practice of creating, sharing and using an organisation's collective knowledge effectively. It encompasses capturing valuable information from employees, organising it in a user-friendly way and ensuring it's readily accessible to those who need it. By fostering knowledge sharing and collaboration, knowledge management empowers businesses to make better decisions and solve problems faster.\u003c/p\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch3\u003eWhat are the most common types of knowledge base customers?\u003c/h3\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n \u003cp\u003eKnowledge base customers fall into one of three categories:\r\n\u003cul\u003e\r\n\u003cli\u003e\u003cstrong\u003eStartups\u003c/strong\u003e tend to focus on simple and easy-to-use solutions because they have limited resources. They need a knowledge base that can grow with them.\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003eSmall- and medium-sized businesses\u003c/strong\u003e balance affordability with features that can improve \u003ca href=\"/service/help-center/customer-self-service/\"\u003ecustomer self-service\u003c/a\u003e and agent efficiency. They often have some existing infrastructure and may require integrations.\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003eEnterprises\u003c/strong\u003e need robust, secure solutions that can handle large volumes of content and complex user access controls. They often have established knowledge management practices and require advanced features.\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003c/p\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch3\u003eWhat types of data are provided in a knowledge base?\u003c/h3\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n \u003cp\u003eA knowledge base can offer users a wide range of information depending on your audience. For customer-facing knowledge bases, data can include:\r\n\u003cul\u003e\r\n\u003cli\u003e\u003cstrong\u003eWell-designed FAQ pages\u003c/strong\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003eTroubleshooting guides\u003c/strong\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003eOnboarding flows\u003c/strong\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003eProduct and service descriptions\u003c/strong\u003e\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003c/p\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch3\u003eWhat software integrations do you need for your knowledge base?\u003c/h3\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n \u003cp\u003eYour knowledge management tool should integrate with various apps and software so you can enhance its capabilities. The integrations you pick will usually depend on business needs and what you want your knowledge base to accomplish. Here are some important systems your knowledge base should integrate with for the best user experience:\r\n\u003cul\u003e\r\n\u003cli\u003e\u003ca href=\"/service/help-desk-software/ticketing-system/\"\u003eTicketing software:\u003c/a\u003e Agents can turn help tickets into shareable documentation.\u003c/li\u003e\r\n\u003cli\u003eChatbot software: Chatbots can share articles without escalating the request to a human agent.\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"/service/help-center/client-portal/\"\u003eCustomer portal\u003c/a\u003e: The knowledge base is in a convenient location and provides an alternative option for customers who would rather not speak to customer support.\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"/internal-help-desk/hr-help-desk-software/\"\u003eHR help desk\u003c/a\u003e: Employees can self-serve to resolve questions regarding payroll, benefits, company policies and more.\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"/internal-help-desk/it-help-desk-software/\"\u003eIT help desk\u003c/a\u003e: Employees can access troubleshooting and how-to guides, reducing support ticket volume for IT staff. \u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003c/p\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch3\u003eHow do you keep your knowledge base up to date?\u003c/h3\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n \u003cp\u003eRegularly refresh content so the information is accurate, relevant and useful. Here are a few tips to keep your knowledge base content current:\r\n\u003cul\u003e\r\n\u003cli\u003e\u003cstrong\u003eUtilise reporting and analytics tools\u003c/strong\u003e to gather insights on knowledge base performance across channels.\u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003ePick knowledge base apps with AI tools\u003c/strong\u003e that identify articles that should be updated or created based on trending topics or customer queries. Generative AI can assist with the content creation process so you can publish new articles quickly. \u003c/li\u003e\r\n\u003cli\u003e\u003cstrong\u003eUse knowledge base platforms that let agents edit content without creating a ticket\u003c/strong\u003e when they notice outdated or incorrect information in articles.\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003c/p\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch3\u003eHow do you transfer your knowledge base to the cloud?\u003c/h3\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n \u003cp\u003eThe best way to transfer your knowledge base to the cloud is to use a SaaS (software-as-a-service) platform designed for managing and maintaining information. The right tool will facilitate easy migration of your existing content and enable you to transfer articles by brand automatically. If you have a small number of articles to move, you can manually copy and paste as needed. You can also use specific migration apps or hire a customer experience professional.\r\n\u003c/p\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch3\u003eWhat is the difference between a database and a knowledge base?\u003c/h3\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n \u003cp\u003eThink of it like this: \u003cstrong\u003eA database stores raw data, whereas a knowledge base is a curated collection of articles\u003c/strong\u003e that serves helpful information to users. Unlike a database, a knowledge base makes it very easy to access and digest information about specific topics and issues.\u003c/p\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch3\u003eHow much does knowledge base software cost?\u003c/h3\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n \u003cp\u003eKnowledge base software pricing varies depending on features and needs. There are free plans with limited functionalities, but scaling businesses will likely outgrow these tools. Basic paid plans can start between USD $25 and USD $55 per user/month, offering core features like article creation and basic analytics. For businesses needing advanced features like integrations, security controls and robust analytics, premium plans can exceed USD $100 per user per month.\u003c/p\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n","tier-copy-image":"","tier-video-id":""},{"tier-copy-headline":"A summary of top 13 knowledge base software for 2022","tier-copy-body":"\u003cb\u003e\u003ci\u003eHere’s how our top 13 picks for knowledge base software stack up against one another at a glance:\u003c/i\u003e\u003c/b\u003e\r\n\r\n\u003cbr/\u003e\u003cbr/\u003e\r\n\u003cdiv style=\"overflow-x: auto;\"\u003e\r\n\u003ctable style=\"table-layout: auto;\"\u003e\r\n \u003cthead\u003e\r\n \u003ctr\u003e\r\n \u003cth\u003e\u003ccenter\u003e\u003ch6\u003e\u003cb\u003eKnowledge Base Software\u003c/h6\u003e\u003c/b\u003e\u003c/center\u003e\u003c/th\u003e\r\n \u003cth\u003e\u003ccenter\u003e\u003ch6\u003e\u003cb\u003eCategorisation\u003c/b\u003e\u003c/h6\u003e\u003c/center\u003e\u003c/th\u003e\r\n \u003cth\u003e\u003ccenter\u003e\u003ch6\u003e\u003cb\u003eContent Management\u003c/b\u003e\u003c/h6\u003e\u003c/center\u003e\u003c/th\u003e\r\n \u003cth\u003e\u003ccenter\u003e\u003ch6\u003e\u003cb\u003eFull Text search\u003c/b\u003e\u003c/h6\u003e\u003c/center\u003e\u003c/th\u003e\r\n \u003cth\u003e\u003ccenter\u003e\u003ch6\u003e\u003cb\u003eSelf-service Portal\u003c/b\u003e\u003c/h6\u003e\u003c/center\u003e\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003c/thead\u003e\r\n \u003ctbody\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch6\u003e\u003ccenter\u003eZendesk\u003c/center\u003e\u003c/h6\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch6\u003e\u003ccenter\u003eWix Answers\u003c/center\u003e\u003c/h6\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch6\u003e\u003ccenter\u003eIntellum Platform\u003c/center\u003e\u003c/h6\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch6\u003e\u003ccenter\u003eBloomfire\u003c/center\u003e\u003c/h6\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch6\u003e\u003ccenter\u003eUSU Knowledge Center\u003c/center\u003e\u003c/h6\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch6\u003e\u003ccenter\u003eGuru\u003c/center\u003e\u003c/h6\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003eX\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch6\u003e\u003ccenter\u003eStack Overflow for Teams\u003c/center\u003e\u003c/h6\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch6\u003e\u003ccenter\u003eZoho Desk\u003c/center\u003e\u003c/h6\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch6\u003e\u003ccenter\u003eDocument 360\u003c/center\u003e\u003c/h6\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch6\u003e\u003ccenter\u003eNotion\u003c/center\u003e\u003c/h6\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003eX\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch6\u003e\u003ccenter\u003eMangoApps\u003c/center\u003e\u003c/h6\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003eX\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch6\u003e\u003ccenter\u003eHappyFox\u003c/center\u003e\u003c/h6\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n\u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch6\u003e\u003ccenter\u003eSlab\u003c/center\u003e\u003c/h6\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003e✓\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e\u003ccenter\u003eX\u003c/center\u003e\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\u003cspan id=\"how-to-choose\"\u003e\u003c/span\u003e\r\n","tier-copy-image":"","tier-video-id":""},{"tier-copy-headline":"How do you choose the right knowledge base software?","tier-copy-body":"\u003cp\u003eThere’s a lot to think about when it comes to choosing the right knowledge base software. The best way to start is to think about the nature of the information you want to organise and the people who will use that information.\u003c/p\u003e\r\n\r\n\u003cp\u003eKnowledge base software is the tool you’ll use to collect, maintain and serve the right information to the right person at the right time.\u003c/p\u003e\r\n\r\n\u003cp\u003eOnce you’ve thought about that, consider the following before choosing your tool:\u003c/p\u003e\r\n\r\n\u003ch3\u003eFlexibility and customisation\u003c/h3\u003e\r\n\r\n\u003cp\u003eYour team, customers and existing tools are unique. And your knowledge base software is going to have to support that unique environment. If it’s not flexible, you’ll be forced to patch together and duplicate information in and outside your knowledge base.\u003c/p\u003e\r\n\r\n\u003cp\u003eAlso, if your software isn’t sufficiently flexible, you won’t be able to use the apps, such as chatbots or CRMs, that make knowledge bases even more powerful. So look for knowledge base software that offers an API as well as native integrations to lots of popular tools.\u003c/p\u003e\r\n\r\n\u003ch3\u003eEasy to find and share\u003c/h3\u003e\r\n\r\n\u003cp\u003eEven if your knowledge base is as complete as it can be, its value depends on both agent’s and customer’s ability to find and share information quickly. This makes powerful search and thoughtful categorisation features an especially important piece of providing better service and greater agent productivity.\u003c/p\u003e\r\n\r\n\u003cp\u003eBut discovery alone isn’t enough. Knowledge base content also needs to be easy to share with customers and other agents. So look for knowledge management systems that combine discoverability and shareability, and you’ll be ahead of the game.\u003c/p\u003e\r\n\r\n\u003ch3\u003eSeamless collaboration\u003c/h3\u003e\r\n\r\n\u003cp\u003eMuch of what makes an effective knowledge base is the ability for multiple employees to contribute. This creates a broader scope of learning for your knowledge base and it makes it easier to incorporate insights gained on the frontlines of customer service into your KB.\u003c/p\u003e \r\n\r\n\u003cp\u003eSo make it a priority to find software that’s intuitive and easy to use for your team. If possible, start with a free trial so you can determine how readily your team will adopt the software. The more comfortable your employees are using the software, the more likely they’ll be willing to contribute.\u003c/p\u003e\r\n\r\n\r\n\u003cspan id=\"faq\"\u003e\u003c/span\u003e","tier-copy-image":"","tier-video-id":""},{"tier-copy-headline":"Frequently asked questions on knowledge base software","tier-copy-body":"\u003cdiv class=\"accordion theme-default js-accordion faq-accordion\"\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch4\u003eWhy is a knowledge base important?\u003c/h4\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n\u003cp\u003eA knowledge base is an important element in providing self-service options for customers, and it also gives your support team vital information for providing faster, better service. It’s also a great tool for maintaining and communicating essential information to employees.\u003c/p\u003e\r\n\u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003cdiv class=\"accordion theme-default js-accordion faq-accordion\"\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch4\u003eWho can use knowledge management software?\u003c/h4\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n\u003cp\u003eAny individual or team who needs to use knowledge to help their customers achieve their tasks more effectively can use knowledge management software. For example, Google provides a knowledge base \u003ca href=\"https://support.google.com/google-ads/?hl=en#topic=10286612\"\u003efor their advertising products\u003c/a\u003e to help customers troubleshoot problems.\u003c/p\u003e\r\n\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch4\u003eWhat can you upload on a knowledge base?\u003c/h4\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n\u003cp\u003eYou can typically upload any audio, image, video or text files on a knowledge base. The only caveat is that some knowledge base software vendors may restrict the size and type of the files you upload.\u003c/p\u003e\r\n\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch4\u003eWhat software integrations might you need for your knowledge base?\u003c/h4\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n\u003cp\u003eAt a minimum, you will likely need software integrations between your knowledge base and your CRM and ticketing system. If you’re currently using live chat, or plan to, you’ll also want to make sure your knowledge base integrates with live chat since referring to knowledge base articles in a chat can significantly improve customer interactions. Others you might need include analytics, messaging and client portal integrations.\u003c/p\u003e\r\n\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch4\u003eWhat elements should your knowledge base have?\u003c/h4\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n\u003cp\u003eEvery knowledge base should have a system of organisation and a text search bar. Beyond that, more specific elements of your knowledge base depend on what your knowledge base is about. For example, if you sell software, your knowledge base should include information that helps customers get started and troubleshoot problems.\u003c/p\u003e\r\n\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch4\u003eHow do you keep your knowledge base up to date?\u003c/h4\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n\u003cp\u003eTo ensure you keep your knowledge base up to date, follow these three steps:\u003c/p\u003e\r\n\u003col\u003e\r\n\u003cli\u003eAssign the responsibility of managing the knowledge base to someone.\u003c/li\u003e\r\n\u003cli\u003eDesignate writers for the knowledge base.\u003c/li\u003e\r\n\u003cli\u003eEstablish a process for identifying knowledge base issues.\u003c/li\u003e\r\n\u003c/ol\u003e\r\n\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch4\u003eHow can you upgrade your knowledge base?\u003c/h4\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n\u003cp\u003eOne of the best ways to upgrade your knowledge base is to use software designed for knowledge sharing, which can make it easy to stay on top of updating articles. The best knowledge management software enables team publishing that allows agents to capture and share their expertise, which uplevels your entire customer support operation.\u003c/p\u003e \r\n\r\n\u003cp\u003eThat software should also allow you to customise how the content is presented, both organisationally and visually. You’ll want knowledge base capabilities that let you incorporate company branding as well as create separate portals in the event your business offers multiple brands.\u003c/p\u003e\r\n\r\n\u003cp\u003eIn addition, powerful AI-assisted features can help surface articles in need of updating and alert your team about information that customers want that your current knowledge base lacks.\u003c/p\u003e\r\n\u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch4\u003eHow do you transfer your knowledge base to the cloud?\u003c/h4\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n\u003cp\u003eThe best way to transfer your knowledge base to the cloud is to use SaaS software designed for managing and maintaining information. The best tools will facilitate the transfer of your existing knowledge base through a \u003ca href=\"https://support.zendesk.com/hc/en-us/articles/4408828053146-Migrating-existing-content-to-your-help-center\"\u003emigration tool\u003c/a\u003e. That tool should enable you to automatically transfer articles by brand; if you have a small number of articles to move, you can copy and paste as needed.\u003c/p\u003e\r\n\r\n\u003cp\u003eHowever, you can also employ \u003ca href=\"https://www.zendesk.com/au/marketplace/apps/support/120364/help-desk-migration--import/\"\u003epartner apps\u003c/a\u003e to make the process go smoothly, or you can \u003ca href=\"https://www.zendesk.com/au/customer-experience/professional-services/\"\u003ehire professional help\u003c/a\u003e to complete the migration.\u003c/p\u003e\r\n\u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch4\u003eShould you host your own knowledge base?\u003c/h4\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n\u003cp\u003eWhile hosting your own knowledge base is an option for your business, it’s wise to consider what that will entail. For example, if your business doesn’t have the staff with the technical know-how to properly host and manage a knowledge base, you’ll have to build that cost into your budget. And if you run into problems, you won’t have much in the way of support to help you overcome problems. Just the day-to-day management of hosting your own knowledge base can burden your team, and you’ll lack many features such as AI assistance.\u003c/p\u003e\r\n\u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\u003cspan id=\"free-trial\"\u003e\u003c/span\u003e\r\n","tier-copy-image":"","tier-video-id":""}],"tier-footer-ctas":[{"tier-footer-cta-text":"","tier-footer-cta-url":""}],"_trash_the_other_posts":"0","tier-resource-checkbox":"1","tier-resource-headline":"Related knowledge base software guides","tier-cta-checkbox":"1","tier-cta-headline":"Level up your knowledge base software","tier-cta-2-text":"View demo","tier-cta-2-url":"//www.zendesk.com/au/register/","tier-resource-description":"Keep exploring the world of knowledge bases.","tier-resource-links":"\u003ca href=\"https://www.zendesk.com/au/service/help-center/\"\u003eHelp centre software\u003c/a\u003e\r\n\u003ca href=\"/service/help-center/faq-software/\"\u003eFAQ software\u003c/a\u003e\r\n\u003ca href=\"/service/help-center/internal-knowledge-base/\"\u003eInternal knowledge base\u003c/a\u003e\r\n\u003ca href=\"/service/help-center/knowledge-management-system/\"\u003eKnowledge management system\u003c/a\u003e\r\n\u003ca href=\"/service/help-center/partner-portal-software/\"\u003ePartner portal software\u003c/a\u003e\r\n\u003ca href=\"/internal-help-desk/employee-experience-software/\"\u003eEmployee experience software\u003c/a\u003e\r\n\u003ca href=\"/service/help-center/client-portal/\"\u003eClient portal software\u003c/a\u003e\r\n\u003ca href=\"/service/help-center/free-knowledge-base-software/\"\u003eFree knowledge base software\u003c/a\u003e\r\n\u003ca href=\"/service/help-center/customer-self-service/\"\u003eCustomer self-service portals\u003c/a\u003e\r\n\u003ca href=\"/service/help-center/knowledge-management-tools/\"\u003eKnowledge management tools\u003c/a\u003e","tier-breadcrumb-text":"Top 14 knowledge base software","tier-hero-image":"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/heroimageofwireringwithacubedandlingfromthemiddelontopofapyramid.jpg","tier-center-screen-checkbox":"1","tier-center-screen-headline":"Try knowledge base software for free","tier-center-screen-body":"\u003cspan id=\"Try knowledge base software for free\"\u003e\u003c/span\u003e\r\n\r\n\u003cp\u003eYour ability to empower customers and employees with a knowledge base will largely depend on the software you choose. With Zendesk, you can facilitate customer self-service and organise your institutional knowledge as a searchable database for your internal teams. Thanks to our generative AI tools, you'll also have a supercharged ability to streamline and scale your knowledge management. \u003c/p\u003e\r\n\r\n\u003cp\u003eGive Zendesk a try and start providing your customers with convenient self-service options while improving agent efficiency and resolution times.\u003c/p\u003e","tier-center-cta-text":"Free trial","tier-center-cta-url":"/register","_edit_lock":"1730496088:5500","_edit_last":"5502","_wp_old_date":"2022-03-19","last_modified_by":"mvega","_tms_delivery":"2024-05-02 17:20:39","canonical":"https://www.zendesk.com/au/service/help-center/knowledge-base-software/","seoTitle":"The 14 best knowledge base software for 2024 | Zendesk Australia","seoDescription":"Knowledge base software helps businesses manage and share content in an organised manner. Discover the best options in our guide.","seoImage":"https://web-assets.zendesk.com/images/social-share/zendesk-champions-of-customer-service-3.png","twitterImage":"https://web-assets.zendesk.com/images/social-share/zendesk-champions-of-customer-service-3.png","robots":"index,max-snippet:-1,max-image-preview:large,max-video-preview:-1,follow","path":"/service/help-center/knowledge-base-software/","title":"Top 14 knowledge base software for 2024","publishedAt":"2022-03-23 11:59:45","updatedAt":"2024-08-07 13:28:10","updatedAtFormatted":"August 7, 2024","content":"","related":[],"promo":null},"preview":false,"id":2090,"locale":"au"},"__lang":"au","__namespaces":{"header":{"brand_logoname_blog":"Zendesk Blog","newsroom":"Newsroom","brand_subtitle_newsroom":"Company news and announcements","marketplace":"Marketplace","arialabel_toggle":"Toggle Mobile Menu","arialabel_search":"Search","contact_us":"Contact us","primary_btn":"Start free trial","primary_btn_blog":"Start free trial","secondary_btn_pricing":"Buy now","secondary_btn_login":"Sign in","secondary_btn_demo":"Watch demo","return_to_homepage":"Go to Zendesk homepage","newsroom_navlink_press_releases":"Press releases","newsroom_navlink_media":"Media resources","primary_btn_newsroom":"Contact","dropdown_products":"Products","dropdowns_service_title":"Zendesk for service","dropdowns_service_subtitle":"The complete service solution","dropdowns_sell_title":"Zendesk for sales","dropdowns_sell_subtitle":"The modern sales solution","dropdown_products_platform_title":"Sunshine platform","dropdown_products_platform_subtitle":"Fast, open and flexible","dropdown_products_marketplace_subtitle":"Apps, integrations and partners","dropdown_pricing":"Pricing","dropdown_solutions":"Solutions","dropdown_solutions_enterprise_title":"Enterprise","dropdown_solutions_enterprise_subtitle":"Have conversations at scale","dropdown_solutions_smb_title":"Small \u0026 medium businesses","dropdown_solutions_smb_subtitle":"Grow without growing pains","dropdown_solutions_startups_title":"Startups","dropdown_solutions_startups_subtitle":"Start off on the right foot","dropdown_solutions_helpdesk_title":"Employee experience","dropdown_solutions_helpdesk_subtitle":"Treat employees like customers","dropdown_solutions_industries_title":"Industries","dropdown_solutions_industries_subtitle":"Meet your market’s needs","dropdown_solutions_conv_crm_title":"Conversational CRM","dropdown_solutions_conv_crm_subtitle":"Create lasting customer relationships","navlink_demo":"Demo","blog":"Blog","navlink_customers":"Customer Story","dropdown_resources_jp":"Library","dropdown_resources":"Resources","dropdown_resources_blog_subtitle":"Guides, reports and best practice","dropdown_resources_events_title":"Events and webinars","dropdown_resources_events_subtitle":"Learn from wherever you are","dropdown_resources_training_title":"Training and certification","dropdown_resources_training_subtitle":"Learn how to use Zendesk and prove your expertise","dropdown_resources_community_title":"Community","dropdown_resources_community_subtitle":"Connect, learn and engage with Zendesk users","dropdown_resources_prof_srvcs_title":"Professional services","dropdown_resources_prof_srvcs_subtitle":"Get hands-on help, dedicated support or expert guidance","dropdown_resources_whats_new_title":"What’s New with Zendesk","dropdown_resources_whats_new_subtitle":"Check out recent product updates","dropdown_resources_developers_title":"API \u0026 Developers","dropdown_resources_developers_subtitle":"Info for building things with Zendesk","dropdown_resources_partner_title":"Partners","dropdown_resources_partner_subtitle":"How to locate or become a Zendesk partner","dropdown_resources_customers_title":"Customer stories","dropdown_resources_customers_subtitle":"See what success with Zendesk looks like","dropdown_resources_newsroom_title":"Newsroom","dropdown_resources_newsroom_subtitle":"Company news and announcements","dropdown_resources_trust_title":"Trust and security","dropdown_resources_trust_subtitle":"Your business is protected with Zendesk","navlink_local_help_center_title":"Product support","dropdown_company":"Company","expand_trigger_mobile":"More","dropdown_language_mobile":"Language","dropdown_company_sustainability":"Sustainability","dropdown_company_about":"About us","dropdown_company_press":"Press","dropdown_company_investor":"Investors","dropdown_company_events":"Events","dropdown_company_careers":"Careers","dropdown_company_dei":"Diversity \u0026 Inclusion","dropdown_company_legal":"Legal","dropdown_company_accessibility":"Accessibility Plan","skip_to_main_content":"Skip to main content","dropdown_contact_sales":"Contact Sales","mobile_trial_cta":"Start free trial","dropdowns_customer_service_title":"Zendesk for customer service","dropdowns_employee_service_title":"Zendesk for employee service","dropdowns_employee_service_subtitle":"Treat employees like customers"},"footer":{"subscribe_heading_gdpr":"Subscribe to receive news and updates from Zendesk.","subscribe_heading":"Enter the fold","subscribe_text":"Subscribe to our newsletter.","title":"Champions of customer service","col_products":"Our Products","col_products_service":"Zendesk for service","col_products_sell":"Zendesk for sales","col_products_platform":"Sunshine Platform","col_products_marketplace":"Marketplace","col_products_whats_new":"Product updates","col_features":"Top Features","col_features_service_ticketing_system":"Ticketing system","col_features_messaging":"Messaging \u0026 live chat","col_features_help_center":"Help centre","col_features_voice":"Voice","col_features_community_forum":"Community forums","col_features_analytics":"Reporting \u0026 analytics","col_features_customer_service_software":"Customer service software","col_features_service_ticketing_system_software":"Ticketing system software","col_features_live_chat":"Live chat software","col_features_knowledge_base":"Knowledge base","col_features_community_software":"Forum software","col_features_help_desk_software":"Help desk software","col_features_workforce_management":"Workforce management","col_features_adpp":"Advanced Data Privacy and Protection","col_resources_trust_center":"Security","col_resources":"Resources","col_resources_local_help_center":"Product support","col_resources_demo":"Request a demo","col_resources_blog":"Blog","col_resources_training":"Training","col_resources_partner":"Partners","col_resources_webinars":"Webinars","col_resources_customers":"Customer stories","col_resources_customer_experience":"Services","col_company":"Company","col_company_about":"About us","col_company_newsroom":"Newsroom","col_company_press":"Press","col_company_investor":"Investors","col_company_events":"Events","col_company_careers":"Careers","col_company_dei":"Diversity \u0026 Inclusion","col_company_sustainability":"Sustainability","col_company_contact":"Contact us","col_company_sitemap":"Sitemap","col_company_status":"Systems status","col_company_legal":"Legal","col_favorite":"Favourite Things","col_favorite_what_is_zendesk":"What is Zendesk?","col_favorite_enterprise":"Zendesk for Enterprise","col_favorite_smb":"Zendesk for Small Business","col_favorite_startups":"Zendesk for Startups","col_favorite_benchmark":"Zendesk Benchmark","col_favorite_gartner":"Gartner CRM Magic Quadrant","col_favorite_cx_trends":"Customer Experience Trends","col_favorite_what_is_crm":"What is CRM?","col_favorite_crm":"CRM software guide","col_favorite_experience_research_panel":"Join our research panel","legal_cookie_notice":"Cookie notice","legal_terms_of_use":"Terms of use","legal_privacy_notice":"Privacy notice","legal_onetrust":"Cookie settings","legal_impressum_de":"Legal notice","legal_slavery_statement":"Modern Slavery Act Statement","legal_trust_center":"Trust Centre","col_company_accessibility":"Accessibility Plan","col_products_customer_service":"Zendesk for customer service","col_products_employee_service":"Zendesk for employee service"},"formGlobal":{"fld_err_required":"This field is required","fld_err_not_allowed":"Numbers and special characters are not allowed","email_err_invalid":"Please enter a valid email address","email_err_support":"Please enter a valid email address.\u003c0\u003e\u003c/0\u003eEmail addresses may not begin with: \u003c1\u003e\u003c/1\u003e","email_err_personal":"Enter a business email address","phone_err_invalid":"Please enter a valid phone number","name_first_lbl":"First name","name_last_lbl":"Last name","email_lbl":"Work Email","phone_lbl":"Phone number","link_privacy_policy":"Zendesk Privacy Policy","link_privacy_notice":"Privacy Notice","dept_lbl":"Department","fld_opt_select":"Select","step_count":"Step \u003c0\u003e\u003c/0\u003e of \u003c1\u003e\u003c/1\u003e","dept_opt_reporting":"BI/Reporting","dept_opt_cx":"Customer Service","dept_opt_eng":"Engineering","dept_opt_facilities":"Facilities","dept_opt_finance":"Finance","dept_opt_hr":"HR/People Ops","dept_opt_it":"IT","dept_opt_legal":"Legal","dept_opt_marketing":"Marketing","dept_opt_ops":"Operations","dept_opt_partners":"Partner/Vendor Support","dept_opt_sales":"Sales","dept_opt_services":"Services","job_title_lbl":"Job Title","company_lbl":"Company name","num_employees_lbl":"Number of employees","question_lbl":"How can we help you?","footer_success":"Welcome to the club!","footer_btn":"Subscribe","footer_lbl":"What's your email?","contact_widget_btn":"Contact Sales","contact_widget_success":"Thank you!","contact_success_1":"Your request has been sent!","contact_success_2":"One of our representatives will contact you shortly.","success_in_touch":"We will be in touch with you shortly. In the meantime, we highly recommend starting a free trial.","submit_btn":"Submit","back_btn":"Back","next_btn":"Next","error":"\u003c0\u003eSorry, something went wrong!\u003c/0\u003e\u003c1\u003ePlease reload the page and try again, or you can \u003c2\u003econtact Zendesk for support\u003c/2\u003e.\u003c/1\u003e","message_lbl":"Message","optin_lbl":"By checking this box, I agree to Zendesk contacting me with marketing-related communications about Zendesk products, services and events. I understand I may unsubscribe at any time.","optin_text":"By submitting my personal data, I consent to Zendesk collecting, processing, and storing my information in accordance with the \u003c0\u003e\u003c/0\u003e.","link_privacy_notice_alt":"Zendesk Privacy Notice","fld_err_select_option":"Please select an option","almost_done":"Almost complete. Just tell us about the company you keep.","optin_text_short":"By checking this box, I consent to the \u003c0\u003e\u003c/0\u003e and \u003c1\u003e\u003c/1\u003e and allow Zendesk to send marketing messages, which I can opt out of at any time.","link_terms_of_use_alt":"Terms of Use"},"contactFormModal":{"heading":"Contact Sales","description":"Let’s get this conversation started. Tell us a bit about yourself, and we’ll get in touch as soon as we can.","submit_button":"Contact Sales","product_link_text":"Need product support? Visit our Help Centre","offices_link_text":"Our offices around the world"},"formFieldJobRole":{"fld_lbl":"Job level","fld_error":"Please select your job level","opt_clevel":"C-Level","opt_director":"Director","opt_executive":"Executive","opt_manager":"Manager","opt_staff":"Staff"},"formFieldJobFunction":{"fld_lbl":"Job function","opt_administration":"Administration","opt_customer_support":"Customer Support","opt_education":"Education","opt_engineering":"Engineering","opt_facilities":"Facilities","opt_finance":"Finance","opt_human_resources":"Human Resources","opt_it":"IT","opt_legal":"Legal","opt_management":"Management","opt_marketing":"Marketing","opt_media_comms":"Media \u0026 Communications","opt_medical":"Medical","opt_operations":"Operations","opt_product_mgmt":"Product Management","opt_proserv":"Professional Services","opt_program_mgmt":"Programme Management","opt_purchasing":"Purchasing","opt_sales":"Sales"},"country":{"field_lbl":"Country","field_err":"Please select your country","af":"Afghanistan","al":"Albania","dz":"Algeria","as":"American Samoa","ad":"Andorra","ao":"Angola","ai":"Anguilla","aq":"Antarctica","ag":"Antigua and Barbuda","ar":"Argentina","am":"Armenia","aw":"Aruba","au":"Australia","at":"Austria","az":"Azerbaijan","bs":"Bahamas","bh":"Bahrain","bd":"Bangladesh","bb":"Barbados","by":"Belarus","be":"Belgium","bz":"Belize","bm":"Bermuda","bt":"Bhutan","bo":"Bolivia","ba":"Bosnia and Herzegovina","bw":"Botswana","br":"Brazil","bn":"Brunei Darussalam","bg":"Bulgaria","bf":"Burkina Faso","bi":"Burundi","cv":"Cabo Verde","kh":"Cambodia","cm":"Cameroon","ca":"Canada","ky":"Cayman Islands","cf":"Central African Republic","td":"Chad","cl":"Chile","cn":"China","cx":"Christmas Island","cc":"Cocos (Keeling) Islands","co":"Colombia","km":"Comoros","cg":"Congo","cd":"Congo, the Democratic Republic of the","ck":"Cook Islands","cr":"Costa Rica","ci":"Cote d'Ivoire","hr":"Croatia","cy":"Cyprus","cz":"Czech Republic","dk":"Denmark","dj":"Djibouti","dm":"Dominica","do":"Dominican Republic","ec":"Ecuador","eg":"Egypt","sv":"El Salvador","gq":"Equatorial Guinea","er":"Eritrea","ee":"Estonia","et":"Ethiopia","fk":"Falkland Islands","fo":"Faroe Islands","fj":"Fiji","fi":"Finland","fr":"France","gf":"French Guiana","pf":"French Polynesia","tf":"French Southern Territories","ga":"Gabon","gm":"Gambia","ge":"Georgia","de":"Germany","gh":"Ghana","gi":"Gibraltar","gr":"Greece","gl":"Greenland","gd":"Grenada","gp":"Guadeloupe","gu":"Guam","gt":"Guatemala","gn":"Guinea","gw":"Guinea-Bissau","gy":"Guyana","ht":"Haiti","va":"Holy See (Vatican City State)","hn":"Honduras","hk":"Hong Kong","hu":"Hungary","is":"Iceland","in":"India","id":"Indonesia","iq":"Iraq","ie":"Ireland","il":"Israel","it":"Italy","jm":"Jamaica","jp":"Japan","jo":"Jordan","kz":"Kazakhstan","ke":"Kenya","ki":"Kiribati","kr":"Korea, Republic of","xk":"Kosovo","kw":"Kuwait","kg":"Kyrgyzstan","la":"Lao People’s Democratic Republic","lv":"Latvia","lb":"Lebanon","ls":"Lesotho","lr":"Liberia","ly":"Libyan Arab Jamahiriya","li":"Liechtenstein","lt":"Lithuania","lu":"Luxembourg","mo":"Macao","mk":"North Macedonia","mg":"Madagascar","mw":"Malawi","my":"Malaysia","mv":"Maldives","ml":"Mali","mt":"Malta","mh":"Marshall Islands","mq":"Martinique","mr":"Mauritania","mu":"Mauritius","yt":"Mayotte","mx":"Mexico","fm":"Micronesia, Federal States of","md":"Moldova, Republic of","mc":"Monaco","mn":"Mongolia","me":"Montenegro","ms":"Montserrat","ma":"Morocco","mz":"Mozambique","mm":"Myanmar, Burma","na":"Namibia","nr":"Nauru","np":"Nepal","nl":"Netherlands","nc":"New Caledonia","nz":"New Zealand","ni":"Nicaragua","ne":"Niger","ng":"Nigeria","nu":"Niue","mp":"Northern Mariana Islands","no":"Norway","om":"Oman","pk":"Pakistan","pw":"Palau","ps":"Palestinian Territory, Occupied","pa":"Panama","pg":"Papua New Guinea","py":"Paraguay","pe":"Peru","ph":"Philippines","pn":"Pitcairn","pl":"Poland","pt":"Portugal","pr":"Puerto Rico","qa":"Qatar","re":"Reunion","ro":"Romania","rw":"Rwanda","kn":"Saint Kitts and Nevis","lc":"Saint Lucia","vc":"Saint Vincent and the Grenadines","sm":"San Marino","st":"Sao Tome and Principe","ws":"Samoa","sa":"Saudi Arabia","sn":"Senegal","rs":"Serbia","sc":"Seychelles","sl":"Sierra Leone","sg":"Singapore","sk":"Slovakia","si":"Slovenia","sb":"Solomon Islands","so":"Somalia","za":"South Africa","ss":"South Sudan","es":"Spain","lk":"Sri Lanka","sr":"Suriname","sz":"Eswatini","se":"Sweden","ch":"Switzerland","tw":"Taiwan","tj":"Tajikistan","tz":"Tanzania, United Republic of","th":"Thailand","tibet":"Tibet","tl":"Timor-Leste","tg":"Togo","tk":"Tokelau","to":"Tonga","tt":"Trinidad and Tobago","tn":"Tunisia","tr":"Turkey","tm":"Turkmenistan","tc":"Turks and Caicos Islands","tv":"Tuvalu","ug":"Uganda","ua":"Ukraine","ae":"United Arab Emirates","gb":"United Kingdom","us":"United States","uy":"Uruguay","vi":"U.S. Virgin Islands","uz":"Uzbekistan","vu":"Vanuatu","ve":"Venezuela","vn":"Vietnam","vg":"Virgin Islands, British","wf":"Wallis and Futuna","eh":"Western Sahara","ye":"Yemen","zm":"Zambia","zw":"Zimbabwe"},"formFieldCompliance":{"marketing_opt_out":"Please select this checkbox if you do not wish to receive marketing communications from Zendesk.","marketing_opt_in":"Yes, I would like to receive marketing-related communications about Zendesk products, services and events. I understand I may unsubscribe at any time.","privacy_notice_china":"By submitting this form, you acknowledge and agree that your personal data may be transferred to, stored and processed on servers located outside of the People's Republic of China and that your personal data will be processed in accordance with the \u003c0\u003e\u003c/0\u003e.","marketing_notice":"Your personal data may be used by Zendesk for marketing purposes. You may unsubscribe from Zendesk marketing communications at any time as described in the \u003c0\u003e\u003c/0\u003e.","privacy_consent":"I consent to Zendesk collecting, processing, and storing my information in accordance with the \u003c0\u003e\u003c/0\u003e. In particular, I consent to the transfer of my personal information to other countries, including the United States, for the purpose of hosting and processing the information as set forth in the Zendesk Privacy Notice."},"tierThree":{"brdcrmb_analytics":"Analytics","brdcrmb_apple_messages_for_business":"Apple Messages for Business","brdcrmb_chatbots":"Chatbots","brdcrmb_crm":"CRM","brdcrmb_customer_experience":"Customer experience","brdcrmb_embeddables":"Embeddables","brdcrmb_enterprise":"Enterprise","brdcrmb_features":"Features","brdcrmb_help_center":"Help Centre","brdcrmb_help_desk_software":"Help desk software","home":"Home","brdcrmb_industries":"Industries","brdcrmb_internal_help_desk":"Internal Help Desk","brdcrmb_live_chat":"Live Chat","brdcrmb_messaging":"Messaging","brdcrmb_read_customer_story":"Read customer story","related_posts":"Related posts","brdcrmb_roles":"Roles","brdcrmb_sell":"Sell","brdcrmb_service":"Service","brdcrmb_smb":"SMB","brdcrmb_startups":"Startups","brdcrmb_wfm":"Workforce Management","brdcrmb_ticketing_system":"Ticketing System","brdcrmb_voice":"Voice","brdcrmb_what_is_crm":"Customer Relationship Management Systems","byline_author":"By","byline_date_updated":"Last updated"},"msgStaffingCalculator":{"title":"Messaging staffing calculator","lbl_ft_hours":"How many hours does a full-time agent work weekly?","tooltip_ft_hours":"The total number of paid hours in a working week – this number can vary based on regional laws.","lbl_shrinkage":"How much shrinkage can you expect on average?","tooltip_shrinkage":"Shrinkage refers to the percentage of time dedicated to all non-productive hours. This includes annual leave, holidays, coaching, meetings, paid breaks, etc.","lbl_ticket_volume":"What's your total average ticket volume?","tooltip_ticket_volume":"Total weekly average ticket volume across all support operations (not per agent).","lbl_aht":"What's your average handle time in minutes?","tooltip_aht":"If needed, see the separate calculator below to calculate AHT.","results":"Results","res_agent_utilized_hrs":"Weekly utilised hours for a full-time agent:","res_total_utilized_hrs":"Total utilised hours (weekly):","res_fte_agents_needed":"Estimated full-time agents needed:","aht_calculator":"Average handle time calculator","lbl_agent_solves":"Average full-time agents solves per week","tooltip_agent_solves":"The average number of solves per full-time agent in a week, solves being the number of tickets resolved.","lbl_agent_utilized_hrs":"Weekly utilised hours for a full-time agent","tooltip_agent_utilized_hrs":"The actual amount of productive work you get from your agents after all shrinkage has been accounted for. This can be copied from question 1 above.","res_solves_per_hr":"Solves per hour:","res_avg_handle_time":"Average handle time:"},"profitMarginCalculator":{"title":"Profit margin calculator","lbl_revenue":"Revenue","tooltip_revenue":"Enter the total amount of money your product generates.","lbl_cost":"Cost","tooltip_cost":"Enter the total amount of money it takes to manufacture your product.","lbl_markup":"Markup","tooltip_markup":"Enter the percentage you'd like to add to the selling price of your product.","lbl_profit":"Profit","tooltip_profit":"Profit is the amount of money your business earns from the sale of your product.","btn_reset":"Reset","text_result":"Profit margin"},"stickyCta":{"free_trial_btn":"Start free trial"}},"__N_SSG":true},"page":"/service/help-center/[slug]","query":{"slug":"knowledge-base-software"},"buildId":"ekV6iEvrczV_vZLOMCCgH","assetPrefix":"/web-assets","isFallback":false,"isExperimentalCompile":false,"dynamicIds":[34868,14352,76883,22298,33106],"gsp":true,"appGip":true,"locale":"au","locales":["us","au","br","de","dk","es","fr","gb","hk","it","in","jp","kr","mx","nl","se","sg","tw","th"],"defaultLocale":"us","domainLocales":[{"domain":"www.zendesk.com.br","defaultLocale":"br"},{"domain":"www.zendesk.de","defaultLocale":"de"},{"domain":"www.zendesk.es","defaultLocale":"es"},{"domain":"www.zendesk.fr","defaultLocale":"fr"},{"domain":"www.zendesk.co.uk","defaultLocale":"gb"},{"domain":"www.zendesk.hk","defaultLocale":"hk"},{"domain":"www.zendesk.co.jp","defaultLocale":"jp"},{"domain":"www.zendesk.kr","defaultLocale":"kr"},{"domain":"www.zendesk.com.mx","defaultLocale":"mx"},{"domain":"www.zendesk.nl","defaultLocale":"nl"},{"domain":"www.zendesk.tw","defaultLocale":"tw"},{"domain":"www.zendesk.com","defaultLocale":"us"}],"scriptLoader":[]}</script></body></html>