Essential IT information | Information Technology Services Office

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</div> </div> </li> <li class="mb-mn__item--1 has-sub"> <span class="mb-mn__self-no-link mb-mn__link--1 theme-color-text-hover"> Staff </span> <button type="button" data-toggle="modal" data-target="#demomb-3" class="mb-mn__line-arrow"><span class="ico ico-line-arrow-right mb-mn__arrow-icon theme-color-b4-text" aria-hidden="true"></span><span class="sr-only">Open / close</span></button> <div class=" color-set--red modal modal-fix-side-padding fade mb-mn-sub-menu" data-backdrop="false" id="demomb-3" tabindex="-1" role="dialog" aria-hidden="true" style="z-index:20010 !important;"> <div class="modal-dialog mb-mn-sub-menu__dialog" role="document"> <div class="mb-mn-sub-menu__top"> <button class="mb-mn-sub-menu__back theme-color-text" data-dismiss="modal">back</button> </div> <p class="mb-mn-fact-sub-menu__main-title theme-color-bg">Staff</p> <div class="mb-mn-fact-sub-menu__main theme-color-text-hover" style="padding-bottom:68px;"> <ul class="mb-mn-fact__list--2"> <li class="mb-mn-fact__item--2 has-sub"> <a href="/its/staff/it-services-for-staff" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_self"> IT Services for Staff </a> <button class="menu-collapse-btn theme-color-collapse-expaned-text" data-toggle="collapse" aria-expanded="false" aria-controls="menu-collapse-id-3-2-1" data-target="#menu-collapse-id-3-2-1"><span class="sr-only">Open / close menu</span></button> <ul class="mb-mn-fact__list--3 collapse" id="menu-collapse-id-3-2-1"> <li class="mb-mn-fact__item--3 theme-color-b4-bg "> <a href="/its/staff/it-services-for-staff/essential-it-information_staff" class="mb-mn-fact__link--3 theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_self"> Essential IT information </a> </li> <li class="mb-mn-fact__item--3 theme-color-b4-bg "> <a href="/its/intranet/onlinelearning/forstaff" class="mb-mn-fact__link--3 theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target=""> Teaching and Learning </a> </li> </ul> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/staff/it-services-for-departments" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_self"> IT Services for Departments </a> </li> </ul> </div> </div> </div> </li> <li class="mb-mn__item--1 has-sub"> <span class="mb-mn__self-no-link mb-mn__link--1 theme-color-text-hover"> Useful Information </span> <button type="button" data-toggle="modal" data-target="#demomb-4" class="mb-mn__line-arrow"><span class="ico ico-line-arrow-right mb-mn__arrow-icon theme-color-b4-text" aria-hidden="true"></span><span class="sr-only">Open / close</span></button> <div class=" color-set--red modal modal-fix-side-padding fade mb-mn-sub-menu" data-backdrop="false" id="demomb-4" tabindex="-1" role="dialog" aria-hidden="true" style="z-index:20010 !important;"> <div class="modal-dialog mb-mn-sub-menu__dialog" role="document"> <div class="mb-mn-sub-menu__top"> <button class="mb-mn-sub-menu__back theme-color-text" data-dismiss="modal">back</button> </div> <p class="mb-mn-fact-sub-menu__main-title theme-color-bg">Useful Information</p> <div class="mb-mn-fact-sub-menu__main theme-color-text-hover" style="padding-bottom:68px;"> <ul class="mb-mn-fact__list--2"> <li class="mb-mn-fact__item--2 "> <a href="/its/intranet/useful-information/classroom-facilities_redir" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target=""> Classroom Facilities </a> </li> <li class="mb-mn-fact__item--2 "> <a href="https://www.polyu.edu.hk/its/docdrive/_sso/Handbook/Handbook_Appendices_A.pdf" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_blank"> License Software Available in Student Computer Centre (SCC) </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/intranet/useful-information/guidelines" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_blank"> Guidelines </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/intranet/useful-information/handbook-on-it-facilities-and-services" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target=""> Handbook on IT Facilities & Services </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/intranet/useful-information/leverage-campus-digital-display-for-promotion" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target=""> Leverage Campus Digital Displays for Promotion </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/intranet/useful-information/recommendation-on-it-equipments" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target=""> Recommendation on IT Equipments </a> </li> <li class="mb-mn-fact__item--2 "> <a href="https://www.polyu.edu.hk/itsecurity/upload/policies/P-2.pdf" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_blank"> Acceptable Use Policy for University IT Facilities and Services </a> </li> <li class="mb-mn-fact__item--2 "> <a href="https://www.polyu.edu.hk/itsecurity/upload/policies/P-1.pdf" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_blank"> Baseline Information Security Policy </a> </li> <li class="mb-mn-fact__item--2 has-sub"> <a href="/its/intranet/it-faq" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target=""> IT FAQ </a> <button class="menu-collapse-btn theme-color-collapse-expaned-text" data-toggle="collapse" aria-expanded="false" aria-controls="menu-collapse-id-4-2-9" data-target="#menu-collapse-id-4-2-9"><span class="sr-only">Open / close menu</span></button> <ul class="mb-mn-fact__list--3 collapse" id="menu-collapse-id-4-2-9"> <li class="mb-mn-fact__item--3 theme-color-b4-bg "> <a href="/its/intranet/it-faq/update-on-o365-storage-and-email-services-for-a1-subscription-users" class="mb-mn-fact__link--3 theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target=""> Update on O365 storage and email services for A1 Subscription Users </a> </li> <li class="mb-mn-fact__item--3 theme-color-b4-bg "> <a href="/its/intranet/it-faq/update-on-o365-storage-and-email-services-for-alumni-and-retiree" class="mb-mn-fact__link--3 theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target=""> Update on O365 storage and email services for Alumni and Retiree </a> </li> <li class="mb-mn-fact__item--3 theme-color-b4-bg "> <a href="/its/intranet/it-faq/update-on-o365-storage-and-email-services-for-staff" class="mb-mn-fact__link--3 theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target=""> Update on O365 storage and email services for Staff </a> </li> <li class="mb-mn-fact__item--3 theme-color-b4-bg "> <a href="/its/intranet/it-faq/update-on-o365-storage-and-email-services-for-students" class="mb-mn-fact__link--3 theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target=""> Update on O365 storage and email services for Students </a> </li> </ul> </li> </ul> </div> </div> </div> </li> <li class="mb-mn__item--1 has-sub"> <span class="mb-mn__self-no-link mb-mn__link--1 theme-color-text-hover"> News & Events </span> <button type="button" data-toggle="modal" data-target="#demomb-5" class="mb-mn__line-arrow"><span class="ico ico-line-arrow-right mb-mn__arrow-icon theme-color-b4-text" aria-hidden="true"></span><span class="sr-only">Open / close</span></button> <div class=" color-set--red modal modal-fix-side-padding fade mb-mn-sub-menu" data-backdrop="false" id="demomb-5" tabindex="-1" role="dialog" aria-hidden="true" style="z-index:20010 !important;"> <div class="modal-dialog mb-mn-sub-menu__dialog" role="document"> <div class="mb-mn-sub-menu__top"> <button class="mb-mn-sub-menu__back theme-color-text" data-dismiss="modal">back</button> </div> <p class="mb-mn-fact-sub-menu__main-title theme-color-bg">News & Events</p> <div class="mb-mn-fact-sub-menu__main theme-color-text-hover" style="padding-bottom:68px;"> <ul class="mb-mn-fact__list--2"> <li class="mb-mn-fact__item--2 "> <a href="/its/news-and-events/its-notice" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_self"> ITS Notice </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/news-and-events/events" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_self"> Events </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/news-and-events/its-enewsletter" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_self"> ITS eNewsletter </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/intranet/news-and-events/it-service-notification" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target=""> IT Service Notification </a> </li> </ul> </div> </div> </div> </li> <li class="mb-mn__item--1 has-sub"> <span class="mb-mn__self-no-link mb-mn__link--1 theme-color-text-hover"> About ITS </span> <button type="button" data-toggle="modal" data-target="#demomb-6" class="mb-mn__line-arrow"><span class="ico ico-line-arrow-right mb-mn__arrow-icon theme-color-b4-text" aria-hidden="true"></span><span class="sr-only">Open / close</span></button> <div class=" color-set--red modal modal-fix-side-padding fade mb-mn-sub-menu" data-backdrop="false" id="demomb-6" tabindex="-1" role="dialog" aria-hidden="true" style="z-index:20010 !important;"> <div class="modal-dialog mb-mn-sub-menu__dialog" role="document"> <div class="mb-mn-sub-menu__top"> <button class="mb-mn-sub-menu__back theme-color-text" data-dismiss="modal">back</button> </div> <p class="mb-mn-fact-sub-menu__main-title theme-color-bg">About ITS</p> <div class="mb-mn-fact-sub-menu__main theme-color-text-hover" style="padding-bottom:68px;"> <ul class="mb-mn-fact__list--2"> <li class="mb-mn-fact__item--2 "> <a href="/its/about-its/vision-and-strategy" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_self"> Vision and Strategy </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/intranet/about-its/performance-pledge" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target=""> Performance Pledge </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/about-its/service-and-support-provisioning-approach" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_self"> Service and Support Provisioning Approach </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/about-its/digital-framework" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_self"> Digital Framework </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/about-its/aspirations" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_self"> Aspirations </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/intranet/staff/service-contact" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_blank"> Service Contact </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/about-its/contact-us" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_self"> Contact Us </a> </li> </ul> </div> </div> </div> </li> </ul> <div class="mobile-menu__bottom" style="padding-bottom:100px;"> <div class="mb-extra"> <div class="mb-extra__blk"><a href="https://polyuit.sharepoint.com/sites/its_Admin_Plan_Mgt/ITS%20Portal/Home.aspx" class="mb-extra__link" target="_blank" onclick="ga('send', 'event', 'Quick Link', 'Click', 'ITS Portal');">ITS staff access only</a></div> <div class="mb-extra__blk"> <button data-toggle="modal" data-target="#q-access-menu" class="mb-extra__link mb-extra__link--arrow">Quick Access</button> </div> </div> </div> </div> </div> </div> <a href="javascript:void(0)" id="skip-start" tabindex="-1">Start main content</a> <div> <div class="na-top color-set component-margin-bottom--t3 color-set--red"> <div class="na-top__upper theme-color-b4-bg"> <div class="container"> <ul class="na-top__breadcrumb breadcrumb breadcrumb--2 breadcrumb--left"> <li> <a href="/its" target="_self" > Home </a> </li> <li> <span > Staff </span> </li> <li> <a href="/its/staff/it-services-for-staff" target="_self" > IT Services for Staff </a> </li> <li> <a href="/its/staff/it-services-for-staff/essential-it-information_staff" target="_self" class="last"> Essential IT information </a> </li> </ul> <h1 class="na-top__title theme-color-text">Essential IT information</h1> </div> </div> </div> </div> <main class="page-content" tabindex="-1"> <div style="margin:1em 0em 0em 0em;"> <div style="min-height:50px;">  <div class=""></div> <div id="page-content"> <div style="clear:both;overflow:hidden;display:block;"> <div class="container static-content color-set--red"> </div> </div> </div>  <div class=""> <div id=eiti_s_01> <div class="ITS_Content_Link_Collection "> <div class="title-content-card component-margin--no-bottom component-margin-top--t3 color-set color-set--red"> <div class="container d-lg-none"> <h2 class="page-large-title h2">Quick access</h2> </div> <div class="full-color-plated full-color-plated--gray-3 component-padding-top--t3"> <div class="container"> <div class="title-content-card__inner"> <div class="title-content-card__side d-none d-lg-flex"> <h2 class="title-content-card__title theme-color-text page-large-title h2"> Quick access </h2> </div> <div class="title-content-card__card"> <ul class="circle-dot-list circle-dot-list--2-col"> <li> <a href="/its/staff/it-services-for-staff/essential-it-information_staff#eiti_s_01" target="" > PolyU O365 </a> </li> <li> <a href="/its/staff/it-services-for-staff/essential-it-information_staff#eiti_s_02" target="" > Email Service </a> </li> <li> <a href="/its/staff/it-services-for-staff/essential-it-information_staff#eiti_s_03" target="" > Learning and Teaching Technology </a> </li> <li> <a href="/its/staff/it-services-for-staff/essential-it-information_staff#eiti_s_04" target="" > PolyU GenAI </a> </li> <li> <a href="/its/staff/it-services-for-staff/essential-it-information_staff#eiti_s_05" target="" > Multi-Factor Authentication Service (MFA) </a> </li> <li> <a href="/its/staff/it-services-for-staff/essential-it-information_staff#eiti_s_06" target="" > Manage IT Account </a> </li> <li> <a href="/its/staff/it-services-for-staff/essential-it-information_staff#eiti_s_07" target="" > Wi-Fi Service </a> </li> <li> <a href="/its/staff/it-services-for-staff/essential-it-information_staff#eiti_s_08" target="" > Remote Access Services </a> </li> <li> <a href="/its/staff/it-services-for-staff/essential-it-information_staff#eiti_s_09" target="" > Network Shared Folder (NSF) </a> </li> <li> <a href="/its/staff/it-services-for-staff/essential-it-information_staff#eiti_s_10" target="" > PolyU Form Service (PFS) </a> </li> <li> <a href="/its/staff/it-services-for-staff/essential-it-information_staff#eiti_s_11" target="" > Stay Secure </a> </li> <li> <a href="/its/staff/it-services-for-staff/essential-it-information_staff#eiti_s_12" target="" > Endpoint Protection Services </a> </li> <li> <a href="/its/staff/it-services-for-staff/essential-it-information_staff#eiti_s_13" target="" > IT Training/Workshop </a> </li> <li> <a href="/its/staff/it-services-for-staff/essential-it-information_staff#eiti_s_14" target="" > Get Help </a> </li> </ul> </div> </div> </div> </div> </div> </div> </div> <div > <div class="ITS_Content_Highlight5Link_Collection "> <div class="container component-padding-bottom--t1 color-set--red"> <h2 class="theme-color-text no-margin-bottom h2 text-center"> <a href="eito_s_01" target="_self" class="underline-link"> <span class="underline-link__line"> PolyU O365 </span> </a> </h2> <div class="static-content static-content--less-line-height no-margin-bottom text-center"> <p>Staff Email Service, OneDrive for Business, Office Online, Office ProPlus, SharePoint Online, Teams and Forms.</p> </div> <div class="icon-blk-sect"> <div class="icon-blk-sect__row"> <div class="icon-title-blk js-hover-focus"> <a href="https://www.polyu.edu.hk/its/it-services/email-messaging-and-collaboration-services/" target="_blank" > <div class="js-hover-focus-prevent"></div> <div class="icon-title-blk__effect"></div> <div class="icon-title-blk__icon-w"> <img class="icon-title-blk__img" src="/its/-/media/department/its/content/useful-information/essential-it-information/email-service.png?bc=ffffff&h=120&w=120&hash=CB429DAA75E498022E287B4326A5E913" srcset="/its/-/media/department/its/content/useful-information/essential-it-information/email-service.png?bc=ffffff&h=120&w=120&hash=CB429DAA75E498022E287B4326A5E913 1x, /its/-/media/department/its/content/useful-information/essential-it-information/email-service.png?bc=ffffff&h=240&w=240&hash=BBB42705D678A458D8048460B4471B5A 2x" alt="Email Service" /> </div> <p class="icon-title-blk__text">PolyU O365 - Service details</p> </a> </div> </div> </div> </div> </div> <div class="container"><hr /></div> </div> <div id=eiti_s_02> <div class="ITS_Content_Highlight5Link_Collection "> <div class="container component-padding-bottom--t1 color-set--red"> <h2 class="theme-color-text no-margin-bottom h2 text-center"> Email Service </h2> <div class="static-content static-content--less-line-height no-margin-bottom text-center"> <p>The Staff Email Service provides a large mailbox quota of 50GB. It also provides access to a host of other communication and collaboration services including calendaring, message sharing, mobile push mail support, etc.</p> </div> <div class="icon-blk-sect"> <div class="icon-blk-sect__row"> <div class="icon-title-blk js-hover-focus"> <a href="https://outlook.office.com/mail/" target="_blank" > <div class="js-hover-focus-prevent"></div> <div class="icon-title-blk__effect"></div> <div class="icon-title-blk__icon-w"> <img class="icon-title-blk__img" src="/its/-/media/department/its/content/useful-information/essential-it-information/access-to.png?bc=ffffff&h=120&w=120&hash=769671D6522BED8B83348423B7BC195B" srcset="/its/-/media/department/its/content/useful-information/essential-it-information/access-to.png?bc=ffffff&h=120&w=120&hash=769671D6522BED8B83348423B7BC195B 1x, /its/-/media/department/its/content/useful-information/essential-it-information/access-to.png?bc=ffffff&h=240&w=240&hash=111F26B7B0792C65215810F9FA44CD78 2x" alt="Access to" /> </div> <p class="icon-title-blk__text">Access Staff Email Service</p> </a> </div> </div> </div> </div> </div> <div class="container"><hr /></div> </div> <div id=eiti_s_03> <div class="ITS_Content_Highlight5Link_Collection "> <div class="container component-padding-bottom--t1 color-set--red"> <h2 class="theme-color-text no-margin-bottom h2 text-center"> Teaching and Learning </h2> <div class="static-content static-content--less-line-height no-margin-bottom text-center"> <p><span>LEARN@PolyU  facilitates creation and management of interactive online learning content. Access to online teaching resouces such as Zoom, Class Collaborate in a single website. Review Classroom AV/IT equipment with floor plan and photos before making reservation.<br /> </span> <div> </div> <span><br /> </span></p> </div> <div class="icon-blk-sect"> <div class="icon-blk-sect__row"> <div class="icon-title-blk js-hover-focus"> <a href="https://www.polyu.edu.hk/its/it-services/online-learning-platforms/" target="_blank" > <div class="js-hover-focus-prevent"></div> <div class="icon-title-blk__effect"></div> <div class="icon-title-blk__icon-w"> <img class="icon-title-blk__img" src="/its/-/media/department/its/content/useful-information/essential-it-information/details.png?bc=ffffff&h=120&w=120&hash=CB7CE37F22ADD767B19B62A8014E7B40" srcset="/its/-/media/department/its/content/useful-information/essential-it-information/details.png?bc=ffffff&h=120&w=120&hash=CB7CE37F22ADD767B19B62A8014E7B40 1x, /its/-/media/department/its/content/useful-information/essential-it-information/details.png?bc=ffffff&h=240&w=240&hash=73AADB56CE75CE06BC2FF55721CF12F4 2x" alt="Details" /> </div> <p class="icon-title-blk__text">Online Learning Platform</p> </a> </div> <div class="icon-title-blk js-hover-focus"> <a href="http://learn.polyu.edu.hk/" target="_blank" > <div class="js-hover-focus-prevent"></div> <div class="icon-title-blk__effect"></div> <div class="icon-title-blk__icon-w"> <img class="icon-title-blk__img" src="/its/-/media/department/its/content/useful-information/essential-it-information/access-to.png?bc=ffffff&h=120&w=120&hash=769671D6522BED8B83348423B7BC195B" srcset="/its/-/media/department/its/content/useful-information/essential-it-information/access-to.png?bc=ffffff&h=120&w=120&hash=769671D6522BED8B83348423B7BC195B 1x, /its/-/media/department/its/content/useful-information/essential-it-information/access-to.png?bc=ffffff&h=240&w=240&hash=111F26B7B0792C65215810F9FA44CD78 2x" alt="Access to" /> </div> <p class="icon-title-blk__text">Access LEARN@PolyU</p> </a> </div> <div class="icon-title-blk js-hover-focus"> <a href="https://www.polyu.edu.hk/its/online-learning/index.html" target="_blank" > <div class="js-hover-focus-prevent"></div> <div class="icon-title-blk__effect"></div> <div class="icon-title-blk__icon-w"> <img class="icon-title-blk__img" src="/its/-/media/department/its/content/useful-information/essential-it-information/resources.png?bc=ffffff&h=120&w=120&hash=7501BA8A3C68F8D9A5F67729EEF15516" srcset="/its/-/media/department/its/content/useful-information/essential-it-information/resources.png?bc=ffffff&h=120&w=120&hash=7501BA8A3C68F8D9A5F67729EEF15516 1x, /its/-/media/department/its/content/useful-information/essential-it-information/resources.png?bc=ffffff&h=240&w=240&hash=F13E00706FFE7965C6F65CC6FD2015A5 2x" alt="Resources" /> </div> <p class="icon-title-blk__text">Service details</p> </a> </div> <div class="icon-title-blk js-hover-focus"> <a href="https://www.polyu.edu.hk/vlearningspaces/index.php" target="_blank" > <div class="js-hover-focus-prevent"></div> <div class="icon-title-blk__effect"></div> <div class="icon-title-blk__icon-w"> <img class="icon-title-blk__img" src="/its/-/media/department/its/content/useful-information/essential-it-information/details.png?bc=ffffff&h=120&w=120&hash=CB7CE37F22ADD767B19B62A8014E7B40" srcset="/its/-/media/department/its/content/useful-information/essential-it-information/details.png?bc=ffffff&h=120&w=120&hash=CB7CE37F22ADD767B19B62A8014E7B40 1x, /its/-/media/department/its/content/useful-information/essential-it-information/details.png?bc=ffffff&h=240&w=240&hash=73AADB56CE75CE06BC2FF55721CF12F4 2x" alt="Details" /> </div> <p class="icon-title-blk__text">Check classroom AV/IT Facilities</p> </a> </div> </div> </div> </div> </div> <div class="container"><hr /></div> </div> <div id=eiti_s_04> <div class="ITS_Content_Highlight5Link_Collection component-margin-bottom--t1"> <div class="container color-set--red"> <h2 class="theme-color-text no-margin-bottom h2 text-center"> PolyU GenAI </h2> <div class="static-content static-content--less-line-height no-margin-bottom text-center"> <p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left;"><span style="color: #454545;">Gen AI tools cover </span><span style="color: #454545;">ChatGPT</span><span style="color: #454545;"> models including image-to-text service and Stable Diffusion text-to-image service running on public Cloud. Alibaba </span><span style="color: #454545;">Tongyi</span><span style="color: #454545;"> </span><span style="color: #454545;">Qianwen</span><span style="color: #454545;">, Mistral AI </span><span style="color: #454545;">Mixtral</span><span style="color: #454545;"> and Meta Llama open-source model hosted on campus are also available.</span></p> </div> <div class="icon-blk-sect"> <div class="icon-blk-sect__row"> <div class="icon-title-blk js-hover-focus"> <a href="https://www.polyu.edu.hk/its/it-services/polyu-genai/?sc_lang=en" target="_blank" > <div class="js-hover-focus-prevent"></div> <div class="icon-title-blk__effect"></div> <div class="icon-title-blk__icon-w"> <img class="icon-title-blk__img" src="/its/-/media/department/its/content/useful-information/essential-it-information/computer-centre.png?bc=ffffff&h=120&w=120&hash=E8F81D0CF492E3BAFDFCF675F280FC38" srcset="/its/-/media/department/its/content/useful-information/essential-it-information/computer-centre.png?bc=ffffff&h=120&w=120&hash=E8F81D0CF492E3BAFDFCF675F280FC38 1x, /its/-/media/department/its/content/useful-information/essential-it-information/computer-centre.png?bc=ffffff&h=240&w=240&hash=C22A7B6D4DEE4FCFF1270A8EC1A6C1EA 2x" alt="Computer Centre" /> </div> <p class="icon-title-blk__text">Service details</p> </a> </div> <div class="icon-title-blk js-hover-focus"> <a href="https://genai.polyu.edu.hk/" target="_blank" > <div class="js-hover-focus-prevent"></div> <div class="icon-title-blk__effect"></div> <div class="icon-title-blk__icon-w"> <img class="icon-title-blk__img" src="/its/-/media/department/its/content/useful-information/essential-it-information/access-to.png?bc=ffffff&h=120&w=120&hash=769671D6522BED8B83348423B7BC195B" srcset="/its/-/media/department/its/content/useful-information/essential-it-information/access-to.png?bc=ffffff&h=120&w=120&hash=769671D6522BED8B83348423B7BC195B 1x, /its/-/media/department/its/content/useful-information/essential-it-information/access-to.png?bc=ffffff&h=240&w=240&hash=111F26B7B0792C65215810F9FA44CD78 2x" alt="Access to" /> </div> <p class="icon-title-blk__text">Access PolyU GenAI</p> </a> </div> </div> </div> </div> </div> <div class="container"><hr /></div> </div> <div id=eiti_s_05> <div class="ITS_Content_Highlight5Link_Collection "> <div class="container component-padding-bottom--t1 color-set--red"> <h2 class="theme-color-text no-margin-bottom h2 text-center"> Multi-Factor Authentication Service (MFA) </h2> <div class="static-content static-content--less-line-height no-margin-bottom text-center"> <p><span style="font-size: 1.125rem;">Enable two-factor authentication with the Microsoft Authenticator app to access applications and resources in PolyU while you are off campus.</span><p /></p> </div> <div class="icon-blk-sect"> <div class="icon-blk-sect__row"> <div class="icon-title-blk js-hover-focus"> <a href="https://www.polyu.edu.hk/its/it-services/multi-factor-authentication-service/" target="_blank" > <div class="js-hover-focus-prevent"></div> <div class="icon-title-blk__effect"></div> <div class="icon-title-blk__icon-w"> <img class="icon-title-blk__img" src="/its/-/media/department/its/content/useful-information/essential-it-information/details.png?bc=ffffff&h=120&w=120&hash=CB7CE37F22ADD767B19B62A8014E7B40" srcset="/its/-/media/department/its/content/useful-information/essential-it-information/details.png?bc=ffffff&h=120&w=120&hash=CB7CE37F22ADD767B19B62A8014E7B40 1x, /its/-/media/department/its/content/useful-information/essential-it-information/details.png?bc=ffffff&h=240&w=240&hash=73AADB56CE75CE06BC2FF55721CF12F4 2x" alt="Details" /> </div> <p class="icon-title-blk__text">Service details</p> </a> </div> </div> </div> </div> </div> <div class="container"><hr /></div> </div> <div id=eiti_s_06> <div class="ITS_Content_Highlight5Link_Collection "> <div class="container component-padding-bottom--t1 color-set--red"> <h2 class="theme-color-text no-margin-bottom h2 text-center"> Manage IT Account </h2> <div class="static-content static-content--less-line-height no-margin-bottom text-center"> <p>The PolyU NetID is your unique online identity on the University’s central computer systems.</p> </div> <div class="icon-blk-sect"> <div class="icon-blk-sect__row"> <div class="icon-title-blk js-hover-focus"> <a href="https://www.polyu.edu.hk/its/it-services/netid-management-service/" target="_blank" > <div class="js-hover-focus-prevent"></div> <div class="icon-title-blk__effect"></div> <div class="icon-title-blk__icon-w"> <img class="icon-title-blk__img" src="/its/-/media/department/its/content/useful-information/essential-it-information/manage.png?bc=ffffff&h=120&w=120&hash=DC0000891C68E2D2BB0DB83EF77E6C6B" srcset="/its/-/media/department/its/content/useful-information/essential-it-information/manage.png?bc=ffffff&h=120&w=120&hash=DC0000891C68E2D2BB0DB83EF77E6C6B 1x, /its/-/media/department/its/content/useful-information/essential-it-information/manage.png?bc=ffffff&h=240&w=240&hash=F5B4AE0C255CC9E85D43E580079E749C 2x" alt="Manage" /> </div> <p class="icon-title-blk__text">Manage your NetID</p> </a> </div> <div class="icon-title-blk js-hover-focus"> <a href="https://idportal.polyu.edu.hk/netid/netpassword" target="_blank" > <div class="js-hover-focus-prevent"></div> <div class="icon-title-blk__effect"></div> <div class="icon-title-blk__icon-w"> <img class="icon-title-blk__img" src="/its/-/media/department/its/content/useful-information/essential-it-information/password_reset.png?bc=ffffff&h=120&w=120&hash=FB0106AECCCEF86803F9D738F9CAAEF9" srcset="/its/-/media/department/its/content/useful-information/essential-it-information/password_reset.png?bc=ffffff&h=120&w=120&hash=FB0106AECCCEF86803F9D738F9CAAEF9 1x, /its/-/media/department/its/content/useful-information/essential-it-information/password_reset.png?bc=ffffff&h=240&w=240&hash=BF888D5330BB8B5A1EAD7E9265EC9FDA 2x" alt="password_reset" /> </div> <p class="icon-title-blk__text">Change NetPassword</p> </a> </div> <div class="icon-title-blk js-hover-focus"> <a href="https://idportal.polyu.edu.hk/forgot-netpassword" target="_blank" > <div class="js-hover-focus-prevent"></div> <div class="icon-title-blk__effect"></div> <div class="icon-title-blk__icon-w"> <img class="icon-title-blk__img" src="/its/-/media/department/its/content/useful-information/essential-it-information/password.png?bc=ffffff&h=120&w=120&hash=D2BAB3A9889FB25D94160D7DD4E4A9F3" srcset="/its/-/media/department/its/content/useful-information/essential-it-information/password.png?bc=ffffff&h=120&w=120&hash=D2BAB3A9889FB25D94160D7DD4E4A9F3 1x, /its/-/media/department/its/content/useful-information/essential-it-information/password.png?bc=ffffff&h=240&w=240&hash=AFC0AB9894D3C9699BF6463E7495124D 2x" alt="password" /> </div> <p class="icon-title-blk__text">Reset NetPassword</p> </a> </div> </div> </div> </div> </div> <div class="container"><hr /></div> </div> <div id=eiti_s_07> <div class="ITS_Content_Highlight5Link_Collection "> <div class="container component-padding-bottom--t1 color-set--red"> <h2 class="theme-color-text no-margin-bottom h2 text-center"> Wi-Fi Service </h2> <div class="static-content static-content--less-line-height no-margin-bottom text-center"> <p>Connect your mobile device to the "PolyUWLAN" or "eduroam" wireless network on campus.</p> </div> <div class="icon-blk-sect"> <div class="icon-blk-sect__row"> <div class="icon-title-blk js-hover-focus"> <a href="https://www.polyu.edu.hk/en/its/it-services/wi-fi-services/how-to-connect-to-wifi/" target="_blank" > <div class="js-hover-focus-prevent"></div> <div class="icon-title-blk__effect"></div> <div class="icon-title-blk__icon-w"> <img class="icon-title-blk__img" src="/its/-/media/department/its/content/useful-information/essential-it-information/how-to-wifi.png?bc=ffffff&h=120&w=120&hash=AE42B0D712F4D60D290C388FB06B0296" srcset="/its/-/media/department/its/content/useful-information/essential-it-information/how-to-wifi.png?bc=ffffff&h=120&w=120&hash=AE42B0D712F4D60D290C388FB06B0296 1x, /its/-/media/department/its/content/useful-information/essential-it-information/how-to-wifi.png?bc=ffffff&h=240&w=240&hash=A926BD9BC06BFC4076E1485124166FBA 2x" alt="How to Wifi" /> </div> <p class="icon-title-blk__text">How to connect to Wi-Fi</p> </a> </div> </div> </div> </div> </div> <div class="container"><hr /></div> </div> <div id=eiti_s_08> <div class="ITS_Content_Highlight5Link_Collection "> <div class="container component-padding-bottom--t1 color-set--red"> <h2 class="theme-color-text no-margin-bottom h2 text-center"> Remote Access Services </h2> <div class="static-content static-content--less-line-height no-margin-bottom text-center"> <p>Access PolyU's internal resources securely from off-campus with the Virtual Private Network (VPN).</p> <div> </div> </div> <div class="icon-blk-sect"> <div class="icon-blk-sect__row"> <div class="icon-title-blk js-hover-focus"> <a href="https://www.polyu.edu.hk/its/it-services/remote-access-services" target="_blank" > <div class="js-hover-focus-prevent"></div> <div class="icon-title-blk__effect"></div> <div class="icon-title-blk__icon-w"> <img class="icon-title-blk__img" src="/its/-/media/department/its/content/useful-information/essential-it-information/details.png?bc=ffffff&h=120&w=120&hash=CB7CE37F22ADD767B19B62A8014E7B40" srcset="/its/-/media/department/its/content/useful-information/essential-it-information/details.png?bc=ffffff&h=120&w=120&hash=CB7CE37F22ADD767B19B62A8014E7B40 1x, /its/-/media/department/its/content/useful-information/essential-it-information/details.png?bc=ffffff&h=240&w=240&hash=73AADB56CE75CE06BC2FF55721CF12F4 2x" alt="Details" /> </div> <p class="icon-title-blk__text">Service details</p> </a> </div> </div> </div> </div> </div> <div class="container"><hr /></div> </div> <div id=eiti_s_09> <div class="ITS_Content_Highlight5Link_Collection "> <div class="container component-padding-bottom--t1 color-set--red"> <h2 class="theme-color-text no-margin-bottom h2 text-center"> Network Shared Folder (NSF) </h2> <div class="static-content static-content--less-line-height no-margin-bottom text-center"> <p>A network-based file service to support file/ folder sharing within departments with permission control.<span style="font-size: 1.125rem;"> </span></p> </div> <div class="icon-blk-sect"> <div class="icon-blk-sect__row"> <div class="icon-title-blk js-hover-focus"> <a href="https://www.polyu.edu.hk/its/it-services/network-shared-folder-nsf/" target="_blank" > <div class="js-hover-focus-prevent"></div> <div class="icon-title-blk__effect"></div> <div class="icon-title-blk__icon-w"> <img class="icon-title-blk__img" src="/its/-/media/department/its/content/useful-information/essential-it-information/details.png?bc=ffffff&h=120&w=120&hash=CB7CE37F22ADD767B19B62A8014E7B40" srcset="/its/-/media/department/its/content/useful-information/essential-it-information/details.png?bc=ffffff&h=120&w=120&hash=CB7CE37F22ADD767B19B62A8014E7B40 1x, /its/-/media/department/its/content/useful-information/essential-it-information/details.png?bc=ffffff&h=240&w=240&hash=73AADB56CE75CE06BC2FF55721CF12F4 2x" alt="Details" /> </div> <p class="icon-title-blk__text">Service details</p> </a> </div> </div> </div> </div> </div> <div class="container"><hr /></div> </div> <div id=eiti_s_10> <div class="ITS_Content_Highlight5Link_Collection "> <div class="container component-padding-bottom--t1 color-set--red"> <h2 class="theme-color-text no-margin-bottom h2 text-center"> PolyU Form Service (PFS) </h2> <div class="static-content static-content--less-line-height no-margin-bottom text-center"> <p>PFS empowers authorized department users to effortlessly create and manage e-forms.</p> </div> <div class="icon-blk-sect"> <div class="icon-blk-sect__row"> <div class="icon-title-blk js-hover-focus"> <a href="https://www.polyu.edu.hk/its/it-services/polyu-form-service-pfs/" target="_blank" > <div class="js-hover-focus-prevent"></div> <div class="icon-title-blk__effect"></div> <div class="icon-title-blk__icon-w"> <img class="icon-title-blk__img" src="/its/-/media/department/its/content/useful-information/essential-it-information/details.png?bc=ffffff&h=120&w=120&hash=CB7CE37F22ADD767B19B62A8014E7B40" srcset="/its/-/media/department/its/content/useful-information/essential-it-information/details.png?bc=ffffff&h=120&w=120&hash=CB7CE37F22ADD767B19B62A8014E7B40 1x, /its/-/media/department/its/content/useful-information/essential-it-information/details.png?bc=ffffff&h=240&w=240&hash=73AADB56CE75CE06BC2FF55721CF12F4 2x" alt="Details" /> </div> <p class="icon-title-blk__text">Service details</p> </a> </div> </div> </div> </div> </div> <div class="container"><hr /></div> </div> <div id=eiti_s_11> <div class="ITS_Content_Highlight5Link_Collection "> <div class="container component-padding-bottom--t1 color-set--red"> <h2 class="theme-color-text no-margin-bottom h2 text-center"> Stay Secure </h2> <div class="static-content static-content--less-line-height no-margin-bottom text-center"> <p>To ensure that the use of the University IT resources is legal and safe, you are required to read and accept the following information.</p> </div> <div class="icon-blk-sect"> <div class="icon-blk-sect__row"> <div class="icon-title-blk js-hover-focus"> <a href="https://www.polyu.edu.hk/itsecurity/upload/policies/P-2.pdf" target="_blank" > <div class="js-hover-focus-prevent"></div> <div class="icon-title-blk__effect"></div> <div class="icon-title-blk__icon-w"> <img class="icon-title-blk__img" src="/its/-/media/department/its/content/useful-information/essential-it-information/document.png?bc=ffffff&h=120&w=120&hash=442D50A8BB8C242869DF564C458BEB05" srcset="/its/-/media/department/its/content/useful-information/essential-it-information/document.png?bc=ffffff&h=120&w=120&hash=442D50A8BB8C242869DF564C458BEB05 1x, /its/-/media/department/its/content/useful-information/essential-it-information/document.png?bc=ffffff&h=240&w=240&hash=5CBF2B60953760FC2DE60C1C11F6F05C 2x" alt="Document" /> </div> <p class="icon-title-blk__text">Acceptable Use Policy (AUP)</p> </a> </div> <div class="icon-title-blk js-hover-focus"> <a href="https://www.polyu.edu.hk/itsecurity/upload/policies/P-1.pdf" target="_blank" > <div class="js-hover-focus-prevent"></div> <div class="icon-title-blk__effect"></div> <div class="icon-title-blk__icon-w"> <img class="icon-title-blk__img" src="/its/-/media/department/its/content/useful-information/essential-it-information/document.png?bc=ffffff&h=120&w=120&hash=442D50A8BB8C242869DF564C458BEB05" srcset="/its/-/media/department/its/content/useful-information/essential-it-information/document.png?bc=ffffff&h=120&w=120&hash=442D50A8BB8C242869DF564C458BEB05 1x, /its/-/media/department/its/content/useful-information/essential-it-information/document.png?bc=ffffff&h=240&w=240&hash=5CBF2B60953760FC2DE60C1C11F6F05C 2x" alt="Document" /> </div> <p class="icon-title-blk__text">Baseline Information Security Policy</p> </a> </div> </div> </div> </div> </div> <div class="container"><hr /></div> </div> <div id=eiti_s_12> <div class="ITS_Content_Highlight5Link_Collection "> <div class="container component-padding-bottom--t1 color-set--red"> <h2 class="theme-color-text no-margin-bottom h2 text-center"> Endpoint Protection Services </h2> <div class="static-content static-content--less-line-height no-margin-bottom text-center"> <p><span style="font-size: 1.125rem;">Domain joined workstations/ notebooks to minimize University cyber threats when setting up a new or existing device.</span><span style="font-size: 1.125rem;"> </span></p> </div> <div class="icon-blk-sect"> <div class="icon-blk-sect__row"> <div class="icon-title-blk js-hover-focus"> <a href="https://www.polyu.edu.hk/its/it-services/endpoint-protection-services/" target="_blank" > <div class="js-hover-focus-prevent"></div> <div class="icon-title-blk__effect"></div> <div class="icon-title-blk__icon-w"> <img class="icon-title-blk__img" src="/its/-/media/department/its/content/useful-information/essential-it-information/details.png?bc=ffffff&h=120&w=120&hash=CB7CE37F22ADD767B19B62A8014E7B40" srcset="/its/-/media/department/its/content/useful-information/essential-it-information/details.png?bc=ffffff&h=120&w=120&hash=CB7CE37F22ADD767B19B62A8014E7B40 1x, /its/-/media/department/its/content/useful-information/essential-it-information/details.png?bc=ffffff&h=240&w=240&hash=73AADB56CE75CE06BC2FF55721CF12F4 2x" alt="Details" /> </div> <p class="icon-title-blk__text">Service details</p> </a> </div> </div> </div> </div> </div> <div class="container"><hr /></div> </div> <div id=eiti_s_13> <div class="ITS_Content_Highlight5Link_Collection "> <div class="container component-padding-bottom--t1 color-set--red"> <h2 class="theme-color-text no-margin-bottom h2 text-center"> IT Training/Workshop </h2> <div class="static-content static-content--less-line-height no-margin-bottom text-center"> <p>Online training resources are made available for self-learning anytime anywhere.</p> </div> <div class="icon-blk-sect"> <div class="icon-blk-sect__row"> <div class="icon-title-blk js-hover-focus"> <a href="https://www.polyu.edu.hk/its/intranet/online-training/" target="_blank" > <div class="js-hover-focus-prevent"></div> <div class="icon-title-blk__effect"></div> <div class="icon-title-blk__icon-w"> <img class="icon-title-blk__img" src="/its/-/media/department/its/content/useful-information/essential-it-information/resources.png?bc=ffffff&h=120&w=120&hash=7501BA8A3C68F8D9A5F67729EEF15516" srcset="/its/-/media/department/its/content/useful-information/essential-it-information/resources.png?bc=ffffff&h=120&w=120&hash=7501BA8A3C68F8D9A5F67729EEF15516 1x, /its/-/media/department/its/content/useful-information/essential-it-information/resources.png?bc=ffffff&h=240&w=240&hash=F13E00706FFE7965C6F65CC6FD2015A5 2x" alt="Resources" /> </div> <p class="icon-title-blk__text">Online Training Resources</p> </a> </div> <div class="icon-title-blk js-hover-focus"> <a href="https://www.polyu.edu.hk/its/news-and-events/events/" target="_blank" > <div class="js-hover-focus-prevent"></div> <div 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